Lexmark Printer Z53 User Manual

Lexmark Z53  
Color Jetprinter  
Users Guide for Windows 95 and Windows 98  
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Steps to basic printing 1  
Step One: Load the paper 2  
Step Two: Customize the Printer Properties 5  
Step Three: Print your document 8  
Printing beyond the basics 9  
Printing on both sides of a sheet of paper 9  
Printing handouts 12  
Printing booklets 15  
Printing posters 18  
Maintaining your printer 21  
Using the Control Program 21  
Installing or replacing print cartridges 22  
Improving print quality 23  
Troubleshooting 27  
Printer prints slowly or doesn’t print 28  
Paper misfeeds or jams 30  
Document prints with mistakes or poor quality 31  
Problems with transparencies, photos, envelopes... 33  
Error messages and flashing lights 34  
Appendix 35  
Printing from DOS 35  
Statement of limited warranty 35  
Electronic emission notices 37  
Contents  
iii  
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Energy star 38  
Safety information 38  
Index 39  
iv  
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1
Steps to basic printing  
This book describes how to use your printer on Windows 95  
and Windows 98. For help using your printer with:  
Windows NT 4.0 or Windows 2000, refer to the Users  
Guide button on the Printer Software CD for Windows.  
Macintosh OS 8.6 or higher, refer to the Users Guide icon  
found in the desktop Lexmark Z53 folder.  
Basic printing is as easy as:  
1 Load the paper (see the next section)  
2 Customize the Printer Properties (see page 5)  
3 Print your document (see page 8)  
1
Steps to basic printing  
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Step One: Load the paper  
You can load up to 100 sheets of paper (depending on thickness).  
1 Place the paper against the right side of the sheet feeder, with  
the print side facing you.  
Paper alignment marks  
Sheet feeder  
2 Squeeze the release tab and the paper guide together and  
slide the paper guide to the edge of the paper.  
Paper guide  
Release tab  
2
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Loading specialty papers  
Follow these guidelines when loading specialty papers:  
Load up to:  
Make sure:  
10 envelopes  
the print side is facing you.  
the envelopes are loaded vertically  
against the right side of the sheet  
feeder and the paper guide is  
against the edge of the envelopes.  
The stamp location is in the upper  
left corner.  
10 greeting cards, index  
cards, postcards, or photo  
cards  
the print side is facing you.  
the cards are loaded vertically against the right side of the  
sheet feeder and the paper guide is against the edge of the  
cards.  
25 sheets of photo paper  
20 sheets of banner paper  
the print side is facing you.  
the paper guide is against the edge of the paper.  
you place the paper behind  
the printer. Bring the  
unattached edge of the first  
page over the printer, and into  
the sheet feeder.  
the paper guide is against the  
edge of the paper.  
Note: Select Banner or Banner A4 paper size in the  
Printer Properties.  
10 transparencies  
the rough side of the transparency is facing you (smooth  
side down).  
the paper guide is against the edge of the transparencies.  
3
Stepstobasic printing  
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Load up to:  
Make sure:  
up to 100 sheets of custom-  
sized paper  
the print side is facing you and the paper guide is against  
the side of the paper.  
your paper size fits within these dimensions:  
- Width dimensions:  
76 mm to 216 mm  
3.0” to 8.5”  
- Length dimensions:  
127 mm to 432 mm  
5.0” to 17.0”  
25 iron-on transfers  
you load the iron-on transfers following the instructions on  
the package.  
the paper guide is against the side of the iron-on transfers.  
4
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Step Two: Customize the Printer Properties  
Your printer software includes several applications that let  
you easily perform printing tasks. One of these applications is  
called Printer Properties.  
The Printer Properties application include four tabs: Job  
Finishing, Paper, Document/Quality, and Advanced. Each tab  
contains settings relating to the operation of your printer and  
its software.  
Opening the Printer Properties  
You can open the Printer Properties from almost every  
application. This lets you change printer settings ONLY for the  
document(s) you are currently creating in the application. To  
open the Printer Properties from an application:  
1 Open the applications File menu.  
2 Choose Print (or Printer) Setup.  
3 In the Printer Setup dialog box, click the Properties,  
Option, or Setup button (depending on the application).  
4 Change settings as needed.  
When you open the Printer Properties from Windows, the  
settings apply to ALL documents, unless you change them  
from the application. To open the Printer Properties from  
Windows:  
1 From the Start menu, select Settings, and then select  
Printers.  
2 From the Printers folder, right-click the printer icon for  
your printer.  
3 Select Properties from the sidebar menu.  
5
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Click the...  
Paper tab to:  
Document/Quality tab to select:  
• Select a paper size and orientation  
• Set the number of copies to print  
• Color settings for the document type  
you are printing  
• Reverse the printing order of your  
document pages. The first page of  
your document will be on top of the  
stack in the paper exit tray.  
• The paper type you are using  
• A print quality setting  
• Web Smoothing when you are  
printing from the internet  
• Collate your document  
• Allow Pages to Dry  
• The default settings  
Advanced tab to  
adjust:  
Job Finishing tab  
to print:  
• Halftone  
settings  
• Handouts  
• Posters  
• Image  
settings  
• Booklets  
Two-sided  
documents  
6
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Choosing printer settings for specialty papers  
When your printer software was first installed, the Printer  
Properties settings were set to the default settings. Use the  
default settings for printing most documents on plain paper.  
To change your printer settings for printing on specialty  
papers, use the following table:  
When you are  
printing on this  
specialty paper:  
Click this Printer  
Properties tab:  
To make these selections:  
Envelopes  
Paper  
From the Paper Size area, scroll to select  
the appropriate envelope size.  
Note: Many applications are  
designed to override the envelope  
settings in Printer Properties.  
Greeting cards, index Document/Quality  
cards, or postcards  
From the Paper Type area, select Greet-  
ing Card Stock.  
Paper  
Select the appropriate Paper Size set-  
ting.  
Photo papers  
Document/Quality  
From the Paper Type area, select  
Glossy/Photo Paper.  
Note: You can print quality photos  
with the black and color cartridge  
combination that came with your  
printer. However, for the best  
possible print quality, replace the  
black cartridge with a photo  
cartridge. For help, see page 22.  
Banner paper  
Paper  
From the list of Paper Sizes, select Ban-  
ner or Banner A4.  
7
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When you are  
printing on this  
specialty paper:  
Click this Printer  
Properties tab:  
To make these selections:  
Sheets of custom  
size paper  
Paper  
From the list of Paper Sizes, scroll to  
select Custom. Enter the dimensions for  
your custom paper size. For help, see  
Loading specialty papers” on page 3.  
Iron-on transfers  
Transparencies  
Document/Quality  
Document/Quality  
From the Paper Type area, select Iron-On  
Transfer.  
From the Paper Type area, select Trans-  
parency.  
Select Normal (600 x 600 dpi), High  
(1200 x 1200 dpi), or Maximum (2400 x  
1200 dpi) Print Quality.  
Note: When printing transparencies,  
remove each transparency as it exits  
from the printer and allow it to dry  
before stacking.  
Step Three: Print your document  
1 From your applications File menu, click Print.  
2 From the Print dialog box, click OK or Print (depending on the  
application).  
8
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2
Printing beyond the basics  
You can use your printer to print:  
on both sides of a sheet of paper (see the next section)  
handouts (see page 12)  
booklets (see page 15)  
posters (see page 18)  
Printing on both sides of a sheet of paper  
Your Lexmark printer lets you print on both sides of a sheet  
of paper. Besides saving paper, this feature is helpful when  
you want to print booklets or tablets.  
Step One: Load the paper  
Load up to 100 sheets of paper against the right side of the  
sheet feeder. For help, see page 2.  
9
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Step Two: Customize the Printer Properties for your  
two-sided print job  
1 Open the Printer Properties. For help, see page 5.  
2 Select the page orientation and size:  
a
Click the Paper tab.  
b Select the appropriate Paper Size.  
Select Portrait or Landscape orientation.  
c
3 Customize the Printer Properties for two-sided printing:  
a Click the Job  
Finishing tab.  
b Select Two-sided  
printing.  
d To receive  
paper reloading  
instructions,  
select Print  
reloading  
instructions  
after the first  
side prints.  
c Select a binding edge.  
When you select  
Portrait orientation,  
choose between these  
binding edge options.  
e Click OK.  
Note: When you  
select Landscape  
orientation, choose  
between these  
Long Edge  
Binding  
Short Edge  
Binding  
binding edge options:  
10  
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Step Three: Print your two-sided document  
1 From your applications File menu, select Print. The odd-  
numbered pages print first.  
2 When the first side of all your two-sided document is  
finished printing, your printer software prompts you to  
reload the paper.  
a When the entire stack  
is finished printing,  
remove the stack.  
b Flip the stack of paper.  
c Insert the stack of  
paper and instruction  
page with the printed  
side facing away from  
you and the arrows  
pointing down.  
3 Click OK. The even-numbered pages print on the other  
side.  
4 To return to single-sided printing:  
a
From the Printer Properties, click the Job Finishing tab.  
b Make sure Two-sided printing is not selected.  
Click OK.  
c
11  
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Printing handouts  
You can conserve paper by printing handouts or multiple page  
images on a single sheet of paper.  
Step One: Load the paper  
Load up to 100 sheets of paper against the right side of the sheet  
feeder. For help, see page 2.  
Four page  
images on a  
single sheet of  
paper  
Step Two: Customize the Printer Properties for  
handouts  
You can print your handouts on one side of the paper, or on both  
sides of the paper.  
1 Open the Printer Properties. For help, see page 5.  
2 Select the page orientation for the page images:  
The page orientation you select in the Paper tab reflects the  
orientation of the page image and not the sheet of paper the  
page image prints on.  
a
Click the Paper tab.  
b From the Orientation area, select Portrait or Landscape.  
3 From the Paper Size area, select a paper size.  
12  
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4 Customize the Printer Properties for printing handouts:  
The screen graphic changes as you make selections,  
showing how the printed page will look.  
a Click the Job  
Finishing tab.  
b Select  
Handout.  
c Select the  
Number of Prints  
(page images) to  
print on a single  
sheet.  
The graphic  
shows three  
Portrait-  
oriented page  
images with  
Page Borders.  
d To print a  
representation of  
the paper edges  
for each page  
image, select  
Print Page  
Borders.  
5 To print your handout on one side of the paper, click OK.  
To print your handout on both sides of the paper:  
a
Select Two-sided printing.  
b To receive paper reloading instructions, select Print  
reloading instructions after the first side prints.  
c
Click Long Edge Binding or Short Edge Binding.  
d Click OK.  
13  
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Step Three: Print your handouts  
1 From your applications File menu, select Print.  
2 From the Print dialog box, click OK or Print (depending on the  
application).  
If you formatted your handouts to print on one side of each  
page, go to step 5.  
If you formatted your handouts for two-sided printing,  
continue with printing the second side of your handouts.  
3 When the first side of all your handouts is finished printing,  
your printer software prompts you to reload the paper.  
a When the entire stack is  
finished printing, remove the  
stack.  
b Flip the stack of paper.  
c Insert the stack of paper and  
instruction page with the  
printed side facing away  
from you and the arrows  
pointing down.  
4 Click OK. The even-numbered pages print on the other side.  
5 To go back to normal printing:  
a
From the Job Finishing tab, select Normal.  
b Click OK.  
14  
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Printing booklets  
You can print and bundle your document together to make a  
booklet.  
Step One: Load the paper  
Load up to 100 sheets of paper against the right side of the  
sheet feeder. For help, see page 2.  
Step Two: Customize your Printer Properties  
1 Select the correct paper size in your software application.  
You can select from these paper sizes when printing  
booklets:  
Statement  
Letter  
A4  
A5  
2 Open the Printer Properties. For help, see page 5.  
3 Click the Job Finishing tab.  
4 Select Booklet.  
5 To receive paper reloading instructions, click Print  
reloading instructions after the first side prints.  
6 Select the number of Sheets Per Bundle.  
Notes: A bundle is any number of sheets of paper folded  
together. For help, see page 17.  
When printing with a heavier paper stock, select a  
smaller number of Sheets Per Bundle to allow for binding  
considerations.  
7 Click OK.  
15  
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Step Three: Print your booklet  
1 From your applications File menu, select Print.  
2 From the Print dialog box, click OK or Print (depending on the  
application).  
3 When the first side of your booklet is finished printing, your  
printer software prompts you to reload the paper.  
a When the entire stack is  
finished printing, remove the  
stack.  
b Flip the stack of paper.  
c Insert the stack of paper and  
instruction page with the  
printed side facing away  
from you and the arrows  
pointing down.  
4 Click OK. The even-numbered pages print on the other side.  
5 To go back to normal printing:  
a
From the Job Finishing tab, select Normal.  
b Click OK.  
6 Assemble your booklet. For help, see page 17.  
16  
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Building a booklet  
Once your document prints, stack the bundles together and  
bind your booklet.  
1 Take the first bundle from the paper exit tray, fold it in half  
and set it aside.  
2 Take the next bundle, fold it in half, and stack it on top of  
the first bundle.  
3 Stack the rest of your bundles, one on top of the other,  
until your booklet is complete.  
Five bundles  
stacked to form a  
booklet.  
4 Bind the bundles together to complete your booklet.  
17  
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Printing posters  
You can use the printer software to enlarge the size of your  
printout. For example, you can enlarge a photograph to poster  
size.  
Note: The poster finishing option is designed to print a  
single-page as a 4, 9, or 16-page poster.  
A single page  
enlarged to a nine  
page poster.  
Step One: Load the paper  
Load up to 100 sheets of paper against the right side of the sheet  
feeder. For help, see page 2.  
Note: For the best print quality, use a heavy-weight paper.  
Step two: Customize the Printer Properties for your  
poster  
1 Open the Printer Properties. For help, see page 5.  
2 Click the Job Finishing tab.  
3 Select Poster.  
4 Select your poster size.  
The number you select represents the number of pages that  
make up the height and width of your poster. For example, if  
you select 4 x 4, your printed poster is four pages high and  
four pages wide.  
5 Select Show Crop Marks if you want to print markers that  
show you where to easily trim (crop) the unprinted white  
space from the edges of the paper.  
Crop marks make  
it easy to trim the  
poster pages.  
6 Click OK.  
18  
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Step Three: Print and assemble your poster  
1 From your applications File menu, select Print.  
2 From the Print dialog box, click OK or Print (depending on  
the application).  
Note: If you need to reprint a specific page(s) of your  
poster, skip to the next section.  
3 On each printed page, trim the white edges from two  
adjacent sides.  
For example, trim the white edge from the top and left  
sides of each page.  
Trimmed edges  
Printed pages  
with the white  
edge trimmed  
from two  
adjacent sides  
Untrimmed  
edges  
4 Arrange the pages so that every trimmed edge overlaps  
an untrimmed edge (the white edge).  
5 Tape the backs of the pages together.  
6 To complete your poster, trim any remaining white edges.  
19  
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Selecting specific pages to print  
You can reprint specific pages of your poster without having to  
reprint all of the pages of your poster. To select specific pages to  
print:  
1 From the Job Finishing tab, click Select Pages to Print.  
2 From the Select Pages to Print screen:  
In the example shown, only  
one page, tile 1, is selected to  
print.  
Click Select All to select all the  
tiles, and then click the tiles you  
do not want to print.  
or  
To quickly select a few tiles to  
print, click Remove All to remove  
all the tiles, and then click the  
tiles you want to print.  
Click OK.  
3 Print your poster page(s).  
4 Assemble your poster. For help, see page 19.  
5 To go back to regular printing:  
a
From the Job Finishing tab, select Normal.  
b Click OK.  
20  
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3
Maintaining your printer  
Using the Control Program  
The Control Program lets you monitor your printer, and install  
or replace print cartridges. To open the Control Program from  
the Start menu, click:  
1 Programs.  
2 Lexmark Z53 Series.  
3 Lexmark Z53 Control Program.  
Click the...  
Cartridges tab to:  
Status tab to:  
• Install or replace print cartridges  
• Align print cartridges for best print quality  
• Clean the print nozzles  
• Monitor the status of your  
print job  
• Cancel your print job  
• Print a test page  
• View cartridge part numbers and order  
supplies directly from Lexmark’s Web site  
• View your ink levels  
About tab to find  
printer software  
version and copyright  
information.  
DOS Printing tab  
to change settings for  
DOS printing.  
Options tab to  
enable/disable various  
printer software  
functions, such as Sound  
Effects and Buffer Mode.  
21  
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Installing or replacing print cartridges  
1 Make sure the Power light is On.  
Paper  
Feed light  
Power  
light  
2 Raise the front cover. The print cartridge carrier moves to the  
loading position unless the printer is busy.  
Front cover  
Print cartridge carrier in the  
loading position  
3 Remove the old print cartridge. Store or dispose of the old  
cartridge.  
4 Install the replacement cartridge in the printer:  
If you are installing a new  
cartridge, remove only the  
sticker and transparent  
tape from the bottom of  
the print cartridge.  
Insert the  
Push back firmly on  
the cartridge until it  
snaps securely into  
place.  
replacement print  
cartridge into the  
print cartridge  
carrier.  
Warning: DO NOT  
touch the gold  
contact area on the  
print cartridge.  
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5 From the Control Program’s Cartridges tab, select  
Install/Change Cartridge. For help, see page 21.  
Select the cartridge type you installed and click OK.  
6 If you installed a new cartridge, the Alignment dialog box  
displays. Follow the instructions on the Alignment screen  
to complete the cartridge installation. For help, see page  
24.  
Improving print quality  
If the print quality is not satisfactory, a simple cartridge  
alignment may improve print quality. If print quality still is not  
satisfactory after aligning the print cartridges, you may need  
to clean the print nozzles.  
23  
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Aligning print cartridges  
1 Load plain paper in the printer.  
2 From the Control Program’s Cartridges tab, select Align  
Cartridges. For help, see page 21.  
Your printer prints an alignment test page and the Align  
Cartridge dialog box displays.  
The test page that prints has several alignment patterns,  
depending on the cartridge combination installed. Each  
pattern has a number under it. The test page that prints is  
similar to the one shown:  
3 From each alignment group on the test page, find the number  
under the alignment pattern that comes closest to forming a  
perfectly straight line.  
For example, in sample group A, the arrow points to the  
pattern that comes closest to forming a straight line.  
4 In the Align Cartridges dialog box, enter the pattern numbers  
from the printed test page that come closest to forming a  
straight line.  
5 After you have entered a number for all of the patterns, click  
OK.  
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Cleaning print nozzles  
1 Load plain paper in the printer.  
2 From the Control Program’s Cartridges tab, select Clean  
Print Nozzles. For help, see page 21.  
The printer feeds a sheet of paper and prints a nozzle test  
pattern, similar to the one shown:  
Broken lines at the  
top of the page  
indicate clogged  
nozzles.  
Cyan, magenta,  
yellow, and  
black purge  
lines (shown  
here in black  
and white) print  
when ink is  
forced through  
the print  
nozzles. If any  
of these colors  
do not print,  
you may need  
to replace your  
print cartridge.  
Unbroken lines at the  
bottom of the page  
indicate the nozzles  
were cleaned.  
3 Compare the diagonal line above the printed bars to the  
diagonal line below the printed bars.  
Look for a break in the diagonal lines above the printed  
bars. A broken line indicates clogged nozzles.  
If the bottom line still has breaks, run the test up to two more  
times.  
If the print quality is satisfactory after running the test  
three times, the print nozzles are clean. You do not  
need to complete the remaining steps.  
If the print quality of both lines is not satisfactory after  
running the test three times, continue with step 4.  
4 Remove and reinstall the print cartridges.  
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5 Repeat the nozzle test.  
6 If the lines are still broken, wipe the print cartridge nozzles.  
For help, see the next section.  
Wiping print nozzles  
If print quality does not improve after cleaning the print nozzles  
(see page 25), there may be dried ink on the print cartridge  
nozzles. For help on wiping the print nozzles, see the  
Troubleshooting: Print Quality section of the printer driver Help.  
Preserving print cartridges  
To ensure the longest life from your print cartridge and optimum  
performance from your printer:  
Keep a new print cartridge in its packaging until you are ready  
to install it.  
Do not remove a print cartridge from the printer except to  
replace, clean, or store it in an air-tight container. The print  
cartridge does not print correctly if removed from the printer  
and left exposed for an extended period of time.  
If a print cartridge runs out of ink, leave the empty cartridge in  
the printer until you are ready to replace it. Printing with one  
of the print cartridge carriers empty may cause printer  
problems.  
Lexmarks printer warranty does not cover repair of failures or  
damage caused by a refilled cartridge. Lexmark does not  
recommend use of refilled cartridges. Refilling cartridges can  
affect print quality and cause damage to the printer. For best  
results, use Lexmark supplies.  
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4
Troubleshooting  
Printer prints  
slowly or  
doesn’t print  
(see page 28)  
This section lists printer problems, and what you can do to  
solve them. From the list of printing problems in the left  
margin, select a category that describes your printing  
problem. Read the category for help finding the solution.  
When your printer has a problem, first make sure that:  
Paper misfeeds or  
jams (see page 30)  
The power supply is plugged into the printer and a  
properly grounded electrical outlet.  
Document  
The printer is turned On.  
prints with  
mistakes or  
poor quality  
(see page 31)  
If you are using a parallel cable, make sure it is an IEEE  
1284-compliant parallel cable that supports bidirectional  
printing.  
Two-way communications is NOT disabled in your printer  
Problems with  
transparencies,  
photos,  
envelopes...  
(see page 33)  
1 From the printers Control Program, click the  
Options tab.  
2 Make sure Disable Printer to PC  
Communications is not checked.  
Error messages  
and flashing lights  
(see page 34)  
27  
Troubleshooting  
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Printer prints slowly or doesn’t print  
If your printer does not print, your printer and your computer may  
not be able to communicate properly.  
The following events also indicate two-way communications  
problems:  
A message displays on your computer screen indicating your  
printer cannot establish bidirectional communications with  
your computer.  
Print cartridge ink level indicators on the Status or Cartridges  
tabs of the printers Control Program are shaded.  
Error messages (such as Paper Out) and job progress  
information do not display on your computer screen.  
Before proceeding, verify that:  
The parallel, or USB, cable is securely attached to both the  
printer and the personal computer.  
The printer is plugged in and turned On.  
Your printer port is set to an LPTn port for a parallel cable, and  
to a USB port for a USB cable.  
If you have a switch box or other device (such as a scanner or fax)  
connected to the computer's parallel port, make sure it supports  
bidirectional communication. You may need to disconnect your  
printer from the switch box or other device and connect it directly  
to your computer.  
Printer ejects a blank page after appearing to print  
Make sure:  
You have removed the sticker and transparent tape from the  
bottom of the print cartridges. For help, see page 22.  
You have selected your Lexmark printer driver as the default  
printer.  
28  
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Printer is plugged in but doesn’t print, or you  
get a Printer Offline message  
Make sure:  
The printer is turned On, and has paper loaded correctly.  
The parallel, or USB, cable is completely plugged into the  
printer  
.
The printer is not being held or paused. To check the  
printer status:  
1 From the Printers folder, double-click the Lexmark  
Z53 icon.  
2 Click the Printer menu and make sure no check  
mark appears next to the Pause Printing option.  
Print a test page. If the test page prints, the printer is  
functioning properly. Check your application.  
Test page does not print  
Make sure:  
Your print cartridges are properly installed. For help, see  
page 22.  
Your cable is correct and not damaged. If you are using a  
parallel cable, make sure it is an IEEE 1284-compliant  
parallel cable that supports bidirectional printing.  
Printer prints very slowly  
If you are printing photos or your document contains  
graphics, it may take longer to print than regular text.  
Close any open applications.  
Decrease the Print Quality setting.  
Consider purchasing more memory, or increasing the  
virtual memory for your computer.  
29  
Troubleshooting  
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Paper misfeeds or jams  
Paper misfeeds or pulls multiple sheets while  
moving through the printer  
Make sure:  
You are using a paper recommended for inkjet printers.  
You do not force the paper down into the printer when you  
load it. Align the top of the paper with the paper alignment  
guides on the paper support.  
You do not load too much paper in the sheet feeder.  
Depending on the thickness of your paper, the sheet feeder  
can hold up to 100 sheets of paper.  
The left paper guide is against the side of the paper and it  
does not cause the paper to bow in the sheet feeder.  
Printer does not feed envelopes or specialty  
papers  
If regular paper feeds without problems, make sure:  
You are loading the envelopes correctly. For help, see  
Loading specialty papers” on page 3.  
You are using an envelope size supported by your printer, and  
it is selected in Printer Properties.  
Your application is designed to print envelopes. Check the  
users documentation that came with your application.  
Printer has a paper jam  
Try removing the paper from the sheet feeder. If the paper is  
lodged too far into the printer and can’t be removed:  
1 Press the Power button to turn the printer Off.  
30  
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2 Pull firmly on the paper to remove it. If you cannot reach  
the paper because it is too far into the printer, raise the  
front cover and pull the paper out.  
3 Close the front cover.  
4 Press the Power button to turn the printer On.  
5 Resend your document to print.  
Document prints with mistakes or poor quality  
Vertical straight lines are not smooth  
To improve the print quality of vertical straight lines in tables,  
borders, and graphs:  
Select a higher Print Quality setting.  
Test the cartridge alignment. For help, see page 24.  
Clean the print nozzles. For help, see page 25.  
Characters are missing or unexpected  
Make sure your Lexmark printer driver is selected as the  
default printer.  
Your printer may have two-way communication problems.  
For help, see page 28.  
Printed pages have alternating bands of light  
and dark print (intermittent printing)  
Make sure Enable Buffer Mode is selected on the Options  
tab of the Control Program.  
Select High (1200 x 1200 dpi) or Maximum (2400 x1200  
dpi) Print Quality on the Document/Quality tab of Printer  
Properties.  
Your printer may have two-way communications  
problems. For help, see page 28.  
31  
Troubleshooting  
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Print is too dark or smudged  
Make sure:  
You let the ink dry before handling the paper.  
The Paper Type setting in the Printer Properties matches the  
paper type loaded in the printer.  
The paper is straight and unwrinkled.  
The Print Quality setting is appropriate for the paper type. If  
you are printing on regular paper, select Draft (300 x 600 dpi).  
You may need to clean the print nozzles. For help, see page  
25.  
Print quality is poor at the left, right, top, or bottom  
edge of page  
Like other printers, your printer cannot print in the extreme left,  
right, top, or bottom edges of a page. Use these minimum  
settings:  
Left and right margins:  
6.35 mm (0.25 in.) each for all paper sizes except A4.  
For A4 size paper- 3.37 mm (0.133 in.) each.  
Top and bottom margins:  
Top - 1.7 mm (0.067 in.).  
Bottom - 12.7 mm (0.5 in.).  
Colors on the printout differ from the colors on the  
screen  
An ink cartridge may be out of ink or low on ink. Check the ink  
level graphic on the Cartridges tab of your printers Control  
Program.  
From the Document/Quality tab of Printer Properties, select  
Natural Color as the Document Type.  
32  
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Use a different brand of paper. Every paper brand accepts  
ink differently and prints with slight color variations.  
Remove any extra devices such as a scanner, and connect  
the printer to the parallel port.  
Colors on the printout are faded  
Your print cartridge may be low on ink. Check the ink level  
graphic on the Cartridges tab of your printers Control  
Program.  
Clean the print nozzles. For help, see page 25.  
If the colors still seem faded, wipe the print nozzles and  
contacts. For help, see the Troubleshooting: Print Quality  
section of the printer driver Help.  
Problems with transparencies, photos, envelopes...  
Glossy photo papers or transparencies stick  
together  
Remove the photos or transparencies from the paper exit  
tray as they exit the printer.  
Let the photos or transparencies dry completely before  
stacking.  
Use a transparency or photo paper designed for an inkjet  
printer.  
Transparencies or photos contain white lines  
From the Printer Properties, select High (1200 x 1200 dpi)  
or Maximum (2400 x 1200 dpi).  
Your print nozzles may need cleaning. For help, see page  
25.  
33  
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Printer does not feed envelopes or specialty  
papers  
For help, see "Printer does not feed envelopes or specialty  
papers"on page 30.  
Error messages and flashing lights  
Paper Jam message  
For help, see "Printer has a paper jam"on page 30.  
Power  
light  
Paper  
Feed light  
Ink Low message  
The print cartridge is running out of ink. Purchase a new print  
cartridge.  
The Power light is On and the Paper Feed light is  
blinking  
If the printer is out of paper:  
1 Load paper.  
2 Press the Paper Feed button.  
If the printer has a paper jam, see page 30 for help.  
The Power light blinks twice  
The print cartridge carrier has stalled. Check your screen for any  
error messages.  
1 Turn the printer Off.  
2 Wait a few seconds and turn the printer back On.  
34  
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Appendix  
In this section, you can find  
information about:  
Conforms to Lexmarks  
official published  
specifications, and  
Statement of  
limited warranty  
Printing from DOS  
Warranty  
Lexmark International,  
Inc., Lexington, KY  
Is in good working order.  
If this product does not function  
as warranted during the  
warranty period, contact a  
Remarketer or Lexmark for  
repair or replacement page (at  
Lexmark’s option) without  
charge.  
Notices  
This warranty applies to the  
United States and Canada. For  
customers outside the U.S. and  
Canada, refer to the country-  
specific warranty information  
that came with your printer.  
Printing from DOS  
To open your printer online Help  
system and find information on  
printing from DOS:  
If this product is a feature or  
option, this statement applies  
only when that feature or option  
is used with the product for  
which it was designed. To  
obtain warranty service, you  
may be required to present the  
feature or option with the  
product.  
1
Open the Printer Properties  
(for help, see page 5), or the  
Control Program (for help,  
see page 21).  
Le xm a rk Z53 Color  
Je tp rinte r ™  
This Statement of Limited  
2
3
Click the Help button in the  
lower-right corner of the  
software screen.  
Warranty applies to this product  
if it was originally purchased for  
your use, and not for resale,  
from Lexmark or a Lexmark  
remarketer, referred to in this  
statement as “Remarketer.”  
At the top of the Help  
screen, click Help  
Contents.  
If you transfer this product to  
another user, warranty  
4
5
Scroll down the screen to  
How to... .  
service under the terms of  
this statement is available to  
that user for the remainder  
of the warranty period. You  
should transfer proof of  
original purchase and this  
statement to that user.  
Warranty  
Lexmark warrants that this  
product:  
From the How to... topics,  
click Print from Windows  
and DOS applications.  
Is manufactured from new  
parts, or new and  
serviceable used parts,  
which perform like new  
parts,  
Warranty Service  
The warranty period is 12  
months and starts on the date  
of original purchase as shown  
on the purchase receipt.  
Is free from defects in  
material and workmanship,  
Appendix  
35  
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To obtain warranty service you may  
be required to present proof of  
original purchase. Warranty service  
will be provided at a Remarketer or  
a Lexmark designated location. You  
may be required to deliver your  
product to the Remarketer or  
Lexmark, or ship it prepaid and  
suitably packaged to a Lexmark  
designated location. You are  
responsible for loss of, or damage  
to, a product in transit to the  
Remarketer or the designated  
location.  
this Statement of Limited Warranty,  
you may recover actual damages up  
to the limit set forth in the following  
paragraph.  
Extent of Warranty  
We do not warrant uninterrupted or  
error-free operation of a product.  
Warranty service does not include  
repair of failures caused by:  
Lexmark's liability for actual  
damages from any cause  
whatsoever will be limited to the  
greater of 1) $5,000 or 2) the  
amount you paid for the product  
that caused the damages. This  
limitation of liability will not apply to  
claims by you for bodily injury or  
damage to real property or tangible  
personal property for which Lexmark  
is legally liable. In no event will  
Lexmark be liable for any lost profits,  
lost savings, incidental damage, or  
other economic consequential  
damages. This is true even if you  
advise Lexmark or a Remarketer of  
the possibility of such damages.  
Lexmark is not liable for any claim by  
you based on a third party claim.  
modification or attachments  
accidents or misuse  
unsuitable physical or operating  
environment  
maintenance by anyone other  
than Lexmark or a Lexmark  
authorized servicer  
When warranty service involves the  
exchange of a product or part, the  
item replaced becomes the property  
of the Remarketer or Lexmark. The  
replacement may be a new or  
repaired item. The replacement item  
assumes the remaining warranty  
period of the original product.  
operation of a product beyond  
the limit of its duty cycle  
failure to have installed a  
maintenance kit as specified (if  
applicable)  
use of printing media outside of  
Lexmark specifications  
Replacement is not available to you  
if the product you present for  
exchange is defaced, altered, in  
need of a repair not included in  
warranty service, or damaged  
beyond repair. Also, such product  
must be free of any legal obligations  
and restrictions.  
use of other than Lexmark  
supplies (such as toner  
cartridges, inkjet cartridges, and  
ribbons)  
This limitation of remedies also  
applies to any developer of materials  
supplied to Lexmark. Lexmark’s and  
the developer’s limitations of  
remedies are not cumulative. Such  
developer is an intended beneficiary  
of this limitation.  
use of other than Lexmark  
product or component  
ALL EXPRESS AND IMPLIED  
WARRANTIES, INCLUDING THE  
IMPLIED WARRANTIES OF  
MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR  
PURPOSE, ARE LIMITED IN  
DURATION TO THE WARRANTY  
PERIOD. NO WARRANTIES,  
EXPRESS OR IMPLIED, WILL  
APPLY AFTER THIS PERIOD.  
Before you present this product for  
warranty service, remove all  
programs, data, and removable  
storage media.  
Additional Rights  
Some states do not allow limitations  
on how long an implied warranty  
lasts, or do not allow the exclusion  
or limitation of incidental or  
consequential damages, so the  
limitations or exclusions contained  
above may not apply to you.  
For further explanation of your  
warranty alternatives and the  
nearest Lexmark authorized servicer  
in your area, please contact Lexmark  
at 1-800-539-6275, or on the World  
This warranty gives you specific legal  
rights. You may also have other  
rights which vary from state to state.  
Limitation of Liability  
Free remote technical support is  
provided for this product throughout  
its warranty period. For products no  
longer covered by a Lexmark  
Your sole remedy under this  
Statement of Limited Warranty is set  
forth in this section. For any claim  
concerning performance or  
warranty, technical support may only  
be available for a fee.  
nonperformance of Lexmark or a  
Remarketer for this product under  
36  
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Increase the separation  
between the equipment and  
receiver.  
Industry Canada  
Compliance Statement  
Electronic emission  
notices  
This Class B digital apparatus  
meets all requirements of the  
Canadian Interference-Causing  
Equipment Regulations.  
Federal  
Connect the equipment into  
an outlet on a circuit  
different from that to which  
the receiver is connected.  
Communications  
Commission (FCC)  
Compliance Information  
Statement  
Avis de conformité aux  
normes d’Industrie  
Canada  
Consult your point of  
purchase or service  
representative for additional  
suggestions.  
The Lexmark Z53 Color  
Jetprinter has been tested and  
found to comply with the limits  
for a Class B digital device,  
pursuant to Part 15 of the FCC  
Rules. Operation is subject to  
the following two conditions: (1)  
this device may not cause  
harmful interference, and (2) this  
device must accept any  
Cet appareil numérique de la  
classe B respecte toutes les  
exigences du Règlement sur le  
matériel brouilleur du Canada.  
The manufacturer is not  
responsible for any radio or  
television interference caused by  
using other than recommended  
cables or by unauthorized  
changes or modifications to this  
equipment. Unauthorized  
changes or modifications could  
void the user's authority to  
operate this equipment.  
European Community  
(EC) Directives  
Conformity  
interference received, including  
interference that may cause  
undesired operation.  
This product is in conformity  
with the protection requirements  
of EC Council directives  
89/336/EEC and 73/23/EEC on  
the approximation and  
harmonization of the laws of the  
Member States relating to  
electromagnetic compatibility  
and safety of electrical  
equipment designed for use  
within certain voltage limits.  
Note: To assure compliance  
with FCC regulations on  
electromagnetic interference  
for a Class B computing  
device, use a properly shielded  
and grounded cable such as  
Lexmark part number  
1329605 for parallel attach or  
43H5856 for USB attach. Use  
of a substitute cable not  
The FCC Class B limits are  
designed to provide reasonable  
protection against harmful  
interference in a residential  
installation. This equipment  
generates, uses and can radiate  
radio frequency energy and, if  
not installed and used in  
accordance with the  
instructions, may cause harmful  
interference to radio  
A declaration of conformity with  
the requirements of the Directive  
has been signed by the Director  
of Manufacturing and Technical  
Support, Lexmark International,  
S.A., Boigny, France.  
properly shielded and  
grounded may result in a  
violation of FCC regulations.  
communications. However,there  
is no guarantee that interference  
will not occur in a particular  
installation. If this equipment  
does cause harmful interference  
to radio or television reception,  
which can be determined by  
turning the equipment off and  
on, the user is encouraged to try  
to correct the interference by  
one or more of the following  
measures:  
Any questions regarding this  
compliance information  
statement should be directed to:  
This product satisfies the Class B  
limits of EN 55022 and safety  
requirements of EN 60950.  
Director of Lab Operations  
Lexmark International, Inc.  
740 West New Circle Road  
Lexington, KY 40550  
(859) 232-3000  
Reorient or relocate the  
receiving antenna.  
Appendix  
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Japanese VCCI Notice  
Power supply  
If your power supply fails, replace it  
with the Lexmark replacement part  
or other UL LISTED Direct Plug-In  
Power Unit marked “Class 2” and  
rated 30 Vdc at 1A.  
The United Kingdom  
Telecommunications Act  
1984  
Safety information  
If your product is NOT marked  
This apparatus is approved under  
the approval number  
NS/G/1234/J/100003 for the indirect  
connections to the public  
telecommunications systems in the  
United Kingdom.  
with this symbol , it MUST be  
connected to an electrical outlet  
that is properly grounded.  
The power cord must be  
connected to an electrical outlet  
that is near the product and  
easily accessible.  
Energy star  
Refer service or repairs, other  
than those described in the  
operating instructions, to a  
professional service person.  
This product is designed, tested  
and approved to meet strict  
global safety standards with the  
use of specific Lexmark  
components. The safety features  
of some parts may not always be  
obvious. Lexmark is not  
The EPA ENERGY STAR Computers  
program is a partnership effort with  
computer manufacturers to promote  
the introduction of energy-efficient  
products and to reduce air pollution  
caused by power generation.  
Companies participating in this  
program introduce personal  
responsible for the use of other  
replacement parts.  
computers, printers, monitors, or fax  
machines that power down when  
they are not being used. This feature  
will cut the energy used by up to 50  
percent. Lexmark is proud to be a  
participant in this program.  
As an Energy Star Partner, Lexmark  
International, Inc. has determined  
that this product meets the Energy  
Star guidelines for energy efficiency.  
38  
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aligning 24  
error messages  
A
Ink Low 34  
aligning print cartridges  
Paper Jam 30, 34  
European Community Di-  
24  
part numbers 21  
preserving 26  
B
replacing 22  
banding 31  
characters, missing or un-  
F
banner paper  
expected 31  
contacts  
loading 3  
Federal Communications  
Information Statement 37  
flashing lights  
troubleshooting 34  
foils  
setting recommenda-  
tions 7  
bidirectional communica-  
Control Program  
using 21  
es 24  
tions  
disabling 27  
problems  
loading 3  
tions 8  
indicators 28  
binding options  
long edge 10  
short edge 10  
blinking lights  
Paper Feed 34  
Power 34  
setting recommenda-  
tions 8  
G
D
booklets  
default settings 7  
duplexing 9  
setting recommenda-  
building 17  
bundling 17  
printing 15  
buttons  
H
Clean Print Nozzles 25  
E
halftone settings  
adjusting 6  
electronic emission notic-  
es 37  
handouts, printing 12  
C
energy star 38  
envelopes  
cards  
loading 3  
setting recommenda-  
tions 7  
loading 3  
setting recommenda-  
tions 7  
I
image settings  
adjusting 6  
39  
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improving print quality 23  
index cards  
assembling 19  
printing 18  
selecting specific pages  
N
notices  
electronic emission 37  
loading 3  
setting recommenda-  
tions 7  
energy star 38  
European Community  
Directives Conformity  
FCC Statement 37  
Industry Canada Com-  
pliance Statement 37  
Japanese VCCI Notice  
38  
Power light  
Industry Canada Compli-  
ance Statement 37  
Ink Low message 34  
installing  
print cartridge 22  
intermittent printing 31  
Internet printing  
Web Smoothing 6  
iron-on transfers  
loading 4  
flashing 34  
power supply, replacing 38  
cleaning 25  
installing 22  
part numbers 21  
preserving 26  
removing 22  
safety information 38  
warranty statement 35  
nozzles, print  
cleaning 25  
wiping 26  
replacing 22  
setting recommenda-  
tions 8  
print nozzle contacts  
wiping 26  
print nozzles  
J
cleaning 25  
wiping 26  
Japanese VCCI Notice 38  
O
ordering  
faded colors 33  
improving 23  
smudged 32  
L
supplies 21  
lights  
Paper Feed 34  
patterns 34  
Power 22  
P
Paper Feed light 34  
loading  
troubleshooting 31  
customizing 5  
for poster 18  
ing 10  
paper 2  
specialty papers 3  
long edge binding 10  
locating 2  
using 2  
paper, loading 2  
parallel cable  
connection problems 27  
specifications 27  
photo paper  
problems 33  
setting recommenda-  
tions 7  
M
Macintosh 1  
opening  
margins, minimum settings  
32  
messages, error  
Ink Low 34  
from an application  
5
from Windows 5  
setting recommenda-  
tions 7  
postcards  
Paper Jam 34  
Printer Offline 29  
loading 3  
setting recommenda-  
tabs 5, 6  
printer software  
Printer Properties 5  
printing  
tions 7  
poster  
40  
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booklets 15  
from DOS 35  
handouts 12  
on both sides of the pa-  
per 9  
selecting 15  
short edge binding 10  
specialty papers  
cards 3  
two-way communica-  
two-sided printing  
reloading instructions  
10  
tions 10  
two-way communications  
disabling 27  
posters 18  
using Web smoothing 6  
printing problems  
color quality 32  
faded colors 33  
intermittent 31  
missing colors 25, 32  
paper feeding 30  
paper jam 30  
custom-sized paper 4  
envelopes 3  
iron-on transfers 4  
problems  
indicators 28  
transparencies 3  
statement of limited war-  
ranty 35  
U
paper misfeeds 30  
United Kingdom Telecom-  
munications Act 1984 38  
ordering 21  
power supply 38  
R
W
release tab  
locating 2  
using 2  
reloading instructions  
two-sided printing 10  
removing print cartridge  
22  
warranty statement 35  
Windows 2000 1  
T
test page  
Windows NT 4.0 1  
does not print 29  
nozzle test pattern 25  
loading 3  
reverse page order 6  
setting recommenda-  
S
safety information 38  
select pages to print but-  
ton 20  
troubleshooting  
color quality 32  
doesnt print 28  
30  
setting recommendations  
banner paper 7  
cards 7  
custom-sized paper 8  
envelopes 7  
iron-on transfers 8  
normal 7  
photo papers 7  
poster 18  
error messages 34  
faded colors 33  
flashing lights 34  
missing colors 32  
pages stick together 33  
paper feed problems 30  
paper jam 30  
transparencies 8  
two-sided printing 10  
sheet feeder 2  
print quality 31  
slow print 28  
Sheets Per Bundle  
41  
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42  
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