cover.
Clearing jams
Lexmark™ X642
Clearing Jams
Guide
Understanding jam messages
Message
What to do*
200 and 201
Paper Jam
Remove
Open the bottom then top front
covers, remove the print cartridge,
and then remove the jam.
Avoiding jams
The following hints can help you avoid jams:
Cartridge
202 Paper Jam
Open the rear door on the MFP, and
• Use only recommended print media.
• Do not overload the print media sources. Make
sure the stack height does not exceed the
maximum height indicated by the stack line on
the labels in the sources.
• Do not load wrinkled, creased, damp, or curled
print media.
• Flex, fan, and straighten print media before you
load it. If jams do occur with print media, try
feeding one sheet at a time through the
multipurpose feeder.
• Do not use print media that you have cut or
trimmed yourself.
• Do not mix print media sizes, weights, or types
in the same print media source.
• Make sure the recommended print side is
loaded in the source according to your simplex
or duplex needs.
• Keep print media stored in an acceptable
environment.
Open Rear Door remove the jam.
23x Paper Jam
Check Duplex
Remove the duplex tray from the
3 Lift and pull the print cartridge out of the MFP.
duplex unit, raise the duplex
deflector, and remove the jam. Open
the rear duplex door, and remove the
jam.
24x Paper Jam
Check Tray <x> jammed media.
Open each tray, and remove any
250 Paper Jam
Check MP
Feeder
Remove all media from the
multipurpose feeder, flex and stack
the media, reload the multipurpose
feeder, and adjust the guide.
290, 291, 292,
and 294
Scanner Jams
Remove all original documents from
the ADF. Open the ADF cover, and
remove any jammed pages. Open
the document cover, and remove any
jammed pages. Open the scan unit
access door, and remove any
jammed pages.
Warning: Do not touch the
photoconductor drum on the
underside of the cartridge.
Use the cartridge handle
whenever you are holding
the cartridge.
* After clearing the jam, press
to resume printing.
• Do not remove trays during a print job.
• Push all trays in firmly after loading them.
• Make sure the guides in the trays are properly
positioned for the size of print media you have
loaded. Make sure the guides are not placed
too tightly against the stack of print media.
200 and 201 Paper Jam Remove
Cartridge
1 Push the release latch, and lower the
4 Place the print cartridge aside.
multipurpose feeder.
Note: Do not leave the cartridge exposed
2 Push the release latch, and open the top front
to light for extended periods.
Note: The print media may be covered
with unfused toner, which may stain
garments and skin.
5 Pull the print media up and toward you.
Warning: If the print media does not
move immediately when you
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2 Remove the jammed media.
3 Open any optional trays beginning at the top,
23x and 24x jams
and remove any jammed media.
1 Open the MFP paper tray, and remove any
jammed media.
Depending on the media location, pull the
media either up or down.
3 Close the duplex rear door. Make sure it snaps
2 Open the duplex tray.
into place.
Pull the print media either up or down. If it does
not pull easily one way, try the other way
4 If you have an optional 2000-sheet feeder, open
the front door, press the elevator button to lower
the tray, remove the jam, and make sure the
stack of print media is neat and aligned.
Elevator button
4 Touch Continue.
To remove the media, pull up.
5 Touch Continue.
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a Lift the envelope feeder out of the MFP, and
2 Open the ADF cover, and remove any jammed
250 Paper Jam Check MP Feeder
then set it aside.
pages.
1 Remove the paper from the multipurpose
b Remove the envelope from the MFP.
feeder.
Note: If you cannot remove the envelope,
the print cartridge will have to be
removed.
2 Flex, fan, and restack the media, and place it
into the multipurpose feeder.
3 Load the print media.
3 Reinstall the envelope feeder. Make sure it
4 Slide the side guide toward the inside of the tray
until it lightly rests against the edge of the
media.
snaps into place.
1
2
3
4
5
4 Flex and stack the envelopes.
6
7
8
9
0
#
5 Load the envelope feeder.
3 Open the document cover, and remove any
jammed pages.
5 Touch Continue.
260 Paper Jam Check Env Feeder
6 Adjust the guide.
7 Lower the envelope weight.
The envelope feeder feeds envelopes from the
bottom of the stack; the bottom envelope will be
the one that is jammed.
1 Lift the envelope weight.
2 Remove all envelopes.
4 Open the scan unit access door, and remove
any jammed pages.
2
1
1
8 Touch Continue.
2
Clearing ADF Jams
If the jammed envelope has entered the MFP
and cannot be pulled out, remove the envelope
feeder.
5 Close the scan unit access door.
6 Close the ADF cover.
290, 291, 292, and 294 Scanner Jams
1 Remove all original documents from the ADF.
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