Lexmark All in One Printer x5100 User Manual

Lexmark X5100 All-In-One  
Series User’s Guide  
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Contents  
on any screen to access the Macintosh User’s Guide and Help. You can do  
this after installing your All-In-One and removing the installation CD from  
the computer.  
Learning about your All-In-One ........................................1  
Scanning using the All-In-One software ...................................... 24  
Printing ........................................................................................ 26  
Sending a fax using the operator panel ...................................... 26  
Sending a fax using the All-In-One software ............................... 27  
Creating projects ......................................................................... 27  
Networking .................................................................................. 37  
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Maintenance .....................................................................38  
Replacing the print cartridges ..................................................... 38  
Ordering supplies ........................................................................ 45  
Troubleshooting ...............................................................46  
General troubleshooting .............................................................. 46  
Notices ..............................................................................66  
Statement of Limited Warranty .......................................68  
Index ..................................................................................70  
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Learning about your All-In-One  
You can use the Lexmark X5100 Series to do a variety of things. A couple  
of important things to note:  
You do not need to attach your All-In-One to a computer to make  
copies.  
You do need to attach your All-In-One to a computer to send faxes.  
Note: The computer must have an internal modem or be  
connected to an external one and the modem must be  
connected to a phone line.  
If your All-In-One is attached to a computer, you can use the  
operator panel or the All-In-One software to create your projects.  
Setting up your All-In-One  
Follow the instructions on your All-In-One setup documentation to install  
the hardware and software. For setup troubleshooting, see page 46.  
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Understanding the All-In-One parts  
The table on page 3 describes each part.  
Paper guide  
Paper support  
Display  
Top cover  
Operator panel  
(see page 3)  
Paper exit tray  
Scanner lock (underneath  
scanner unit)  
Scanner unit  
Scanner support  
Power supply  
USBcable  
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Use the:  
When you want to:  
Display  
Check the status of the All-In-One.  
Operator panel  
Operate your All-In-One (attached to a computer or  
unattached).  
For more information, see page 4.  
Stack paper as it exits the All-In-One.  
Make sure paper feeds correctly into the All-In-One.  
Load paper in the All-In-One.  
Paper exit tray  
Paper guide  
Paper support  
Power supply  
Scanner lock  
Supply power to the All-In-One.  
Lock or unlock the scanner.  
Note: Unlock the scanner before use. Lock the  
scanner if you are moving your All-In-One.  
Scanner support  
Scanner unit  
Keep the scanner unit open to change cartridges,  
unlock the scanner, or lock the scanner.  
• Change cartridges.  
• Unlock the scanner.  
• Lock the scanner.  
Note: Lift the scanner unit to do these things.  
Top cover  
USB cable  
Place an item on or remove an item from the  
scanner glass.  
Connect your All-In-One to a computer.  
Understanding the operator panel  
The operator panel buttons help you scan, copy, fax, and customize  
documents. A light indicates whether or not the All-In-One is on, and a  
display features the All-In-One status, messages, and menus. You can  
press and hold any button to scroll through a list of options on the display.  
The table on page 5 shows what each button does.  
Note: Button functions (except Stop/Clear) are disabled  
during printing, copying, and scanning.  
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Options  
Number of  
Copies  
Left arrow (-)  
Right arrow (+)  
Select  
Reduce/  
Enlarge  
Copy Quality  
Black Copy  
Color Copy  
Photo  
Options  
Photo Copy  
Start Scan  
E-mail, File,  
Software  
Start Fax  
Power light  
Power  
Stop/Clear  
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Press:  
When you want to:  
Black Copy  
Make a black and white copy using the current copy  
settings. For help, see page 20.  
Color Copy  
Make a color copy of a color image using the current  
copy settings. For help, see page 20.  
Copy Quality  
Select a copy quality: Quick, Normal, Better, or Best.  
Select a new scan destination. For help, see page 22.  
E-mail, File,  
Software  
Note: Use this button when the All-In-One is attached to  
a computer.  
Left arrow  
Decrease a menu number or scroll backward through a  
list of options on the display.  
Right arrow  
Increase a menu number or scroll forward through a list  
of options on the display.  
Number of Copies  
Options  
Specify the number (1-99) of copies to make.  
Scroll through the menu headings. For help, see page 6.  
Photo Copy  
Begin a photo copy job using current Photo Options  
settings (the highest quality scan and print resolutions).  
Photo Options  
Power  
Select the quantity and size of photograph reprints.  
Turn your All-In-One on or off.  
Note: If your All-In-One is on, you can turn it off, and then  
enter the state of lowest power. To do this, hold the Power  
button for at least 5 seconds.  
Reduce/Enlarge  
Reduce or enlarge your original document by  
percentage, to Fit to Page, or to poster size.  
Select  
Choose the option currently shown on the display.  
Scan and send a document to the fax software.  
Start Fax  
Note: The All-In-One must be attached to a computer  
with a modem.  
Start Scan  
Stop/Clear  
Scan an image using the current scan settings, and then  
send it to a program.  
Note: The All-In-One must be attached to a computer.  
• Cancel a scan, print, or copy job in progress.  
• Exit a menu and return to the default settings.  
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Operator panel menus  
When you press Photo Options, and then the right arrow button  
repeatedly, the following menu headings appear:  
From this menu:  
Reprint Size  
You can:  
Specify the copy size for your photo.  
Specify number of photos to place on one page.  
Start a photo copy job.  
Repeat Photo  
Photo Copy  
When you press Options, and then the right arrow button repeatedly, the  
menu headings below appear. When the one you want appears, press the  
right arrow button to scroll through the available list, and then press Select  
to save the setting.  
From this menu:  
You can:  
LIGHTER/DARKER  
BLANK PAPER SIZE  
Lighten or darken the copied image.  
Specify the size of the paper loaded in the paper  
support.  
BLANK PAPER TYPE  
Specify the type of the paper loaded in the paper  
support.  
Note: If you leave this on Auto Detect, the default,  
the paper type sensor (see page 13) optimizes  
the setting according to the type of paper loaded.  
REPEAT IMAGE  
Specify the number of images to place on one  
page.  
COLOR  
Adjust the color intensity of the copy.  
ORIGINAL SIZE  
Specify the size of the document on the scanner  
glass.  
Note: Leave this on Auto Detect (the default)  
unless the size of the document output you are  
printing is not satisfactory.  
CONTENT TYPE  
COLLATE-BLACK  
Specify the type of document on the scanner  
glass.  
Collate multiple black and white copies.  
Note: You cannot collate color copies.  
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From this menu:  
IRON-ON/MIRROR  
CARTRIDGES  
You can:  
Print a mirror image of the scanned image.  
Select:  
Ink Levelsto display the print cartridge ink  
levels.  
Changeto see instructions on how to change  
the print cartridges.  
Alignto automatically align the print  
cartridges.  
Cleanto clean the print cartridges.  
Self Testto print a test page.  
POWER SAVE  
Select a time to begin reducing power:  
• After 10 minutes  
• After 30 minutes (the default)  
• After 60 minutes  
• Never  
CLEAR SETTINGS  
Select when (after 2 minutes or never) you would  
like your All-In-One to return to the default  
settings.  
SET DEFAULTS  
LANGUAGE  
Select the current settings as the default settings  
or restore the factory default settings.  
Select a language for all display text.  
Note: The option currently selected has an asterisk (*) beside  
it on the display.  
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Understanding the All-In-One software  
The All-In-One software includes the:  
Lexmark X5100 Series All-In-One Center - helps you perform  
various scan and copy operations and manage your saved images.  
Print Properties - helps you adjust printing settings.  
Note: Available from almost every application that prints.  
Lexmark X5100 Series Photo Editor - helps you edit your photos.  
Lexmark X5100 Series Solution Center - provides maintenance and  
troubleshooting help.  
Using the Lexmark X5100 Series All-In-One Center  
You can access the Lexmark X5100 Series All-In-One Center by:  
Double-clicking the Lexmark X5100 Series All-In-One Center  
desktop icon.  
Clicking Start Programs Lexmark X5100 Series Lexmark  
All-In-One Center.  
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You can use the Lexmark All-In-One Center to:  
Select a scan destination.  
Select a copy quantity and color.  
Scan, copy, print, and do creative tasks.  
Access troubleshooting and maintenance information.  
Preview images you want to print.  
Manage photos (copy them to folders, print them, do creative  
copying), using the View Saved Images tab.  
Do many other projects.  
Using Print Properties  
You can change your All-In-One settings in Print Properties. To open Print  
Properties:  
1 With your document open, click File Print.  
The Print dialog box appears.  
2 In the Print dialog box, click Properties, Preferences, Options, or  
Setup (depending on your program or operating system).  
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The Print Properties screen appears.  
The I Want To... menu tells you what All-In-One settings to select to  
print a variety of things such as photos, banners, and envelopes.  
Selecting the tabs (Quality/Copies, Paper Setup, and Print Layout)  
along the left side of the Print Properties dialog box lets you select  
your All-In-One settings.  
Using the Lexmark X5100 Series Photo Editor  
The Lexmark X5100 Series Photo Editor lets you adjust photo attributes  
(brightness, contrast, and orientation) of scanned images.  
There are three ways to open the Lexmark X5100 Series Photo Editor:  
Click Start Programs Lexmark X5100 Series Lexmark Photo  
Editor.  
From your desktop, double-click the Lexmark X5100 Series  
All-In-One Center icon, click View Saved Images, click on an  
image to open, and then click Edit.  
From the All-In-One Center, scan image to Photo Editor.  
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The Photo Editor appears:  
Using the Lexmark X5100 Series Solution Center  
The Lexmark X5100 Series Solution Center (LSC) is a guide you can refer  
to for All-In-One help and to check the current All-In-One status. To open  
the LSC, click Start Programs Lexmark X5100 Series  
Lexmark X5100 Series Solution Center.  
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The following table describes the LSC tabs.  
From this tab:  
You can:  
How To  
• Receive information about basic features.  
• Receive scan, copy, fax, and print instructions.  
• Receive project information.  
• Go online to view more ideas.  
• Search the electronic guide.  
Status (the tab that  
appears on Start)  
• Check the current All-In-One status.  
• See what type of paper is in the All-In-One.  
• View ink levels.  
Troubleshooting  
• Check the current All-In-One status.  
• View recommended Help topics.  
• View common troubleshooting topics.  
• Search for more specific troubleshooting topics.  
• Visit the support area online.  
Maintenance  
• Print a test page.  
• Visit the supplies area online.  
• View information about how to purchase new  
cartridges.  
• Clean the print cartridge nozzles.  
• Align the cartridges.  
• Solve other problems.  
Note: Some links will not work while a job is in  
progress.  
Contact Information  
• View information about ordering supplies.  
• Receive contact information for Lexmark  
Customer Support and view a list of phone  
numbers.  
• Register your All-In-One.  
• Receive an All-In-One Software update.  
• Find out about special offers.  
• Visit the Lexmark Web site.  
Advanced  
• Change voice or printing status appearance  
options.  
• Change your network print settings.  
• View software version information.  
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Understanding the paper type sensor  
Your All-In-One has a paper type sensor that detects these paper types:  
Plain paper  
Coated paper  
Glossy/photo paper  
Transparencies  
If you load one of these paper types, the All-In-One detects the paper type  
and automatically adjusts the paper type settings and print resolution.  
Note: Your All-In-One cannot detect the paper size. For help,  
see page 13.  
To choose the paper size:  
1 With your document open, click File Print.  
2 In the Print dialog box, click Properties, Preferences, Options, or  
Setup (depending on your program or operating system).  
The Print Properties screen appears.  
3 From the Paper Setup tab, select the paper size you are using.  
4 Click OK.  
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The paper type sensor is on unless you turn it off. If you want to turn it off:  
1 With your document open, click File Print.  
2 In the Print dialog box, click Properties, Preferences, Options, or  
Setup (depending on your operating system).  
The Print Properties screen appears.  
3 Click Options.  
4 Click Paper Type Sensor Options.  
5 Click Allow the paper type sensor to select paper type (the  
default) to deselect it.  
6 Click OK.  
To permanently turn it off:  
1 Click Start Settings Printers and Faxes or Printers.  
2 Right-click the printer icon.  
3 Click Printing Preferences or Properties.  
4 Click Options (Windows 2000) or the Printer Settings tab and then  
change (Windows 9x).  
5 Click PTS Options.  
6 Click the box to deselect it.  
7 Click OK.  
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8 Click OK.  
Note: To temporarily override the paper type sensor for a  
particular print job, specify a paper type in the GUI  
(graphical user interface) under Specialty paper.  
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Using your All-In-One  
Placing your document on the scanner glass  
1 Open the top cover.  
2 Place the item you want to copy face down on the scanner glass.  
Make sure the upper left corner of the front of the item aligns with  
the arrow.  
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Loading paper  
Follow these guidelines when loading plain and specialty paper in the  
paper support.  
You can load up to:  
Make sure:  
100 sheets of plain  
paper  
The paper is designed for use with inkjet printers.  
10 envelopes  
• The envelopes are loaded  
vertically against the right  
side of the paper support.  
• The stamp location is in the  
upper left corner.  
• The envelopes are  
designed for use with inkjet  
printers.  
You squeeze and slide the  
paper guide to the left edge  
of the envelope (as shown).  
25 sheets of labels  
The labels are designed for use with inkjet printers.  
10 sheets of card stock • The card stock is designed for use with inkjet  
printers.  
• The thickness does not exceed .025 inches.  
10 greeting cards,  
The cards are loaded vertically against the right side of  
index cards, postcards, the paper support.  
or photo cards  
25 sheets of coated,  
photo, or glossy paper  
The glossy or coated side faces you.  
10 transparencies  
• The rough side faces you.  
• The transparencies are designed for use with inkjet  
printers.  
100 sheets of custom  
size paper  
Your paper size fits within these dimensions:  
Width  
76 to 216 mm  
3.0 to 8.5 in.  
Length  
127 to 432 mm  
5.0 to 17.0 in.  
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You can load up to:  
Make sure:  
25 iron-on transfers  
You follow the loading instructions on the iron-on  
packaging.  
• The blank side faces you.  
20 sheets of banner  
paper  
The banner paper is designed for use with inkjet  
printers.  
To load most types of paper (see page 28 for banner paper):  
1 Place the paper against the right side of the paper support with the  
print side facing you and the top of the paper feeding into the paper  
support.  
2 Squeeze and slide the paper guide to the left edge of the paper.  
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Note: Do not force the paper into the All-In-One.  
Before you begin copying (page 20), scanning (page 22), printing  
(page 26), or sending faxes (page 26), refer to the information below about  
how much paper the All-In-One exit tray can hold.  
The All-In-One paper exit tray can hold:  
50 sheets of paper  
10 sheets of labels  
10 envelopes  
10 cards  
1 transparency  
Note: To avoid smearing ink, remove each transparency from  
the paper exit tray before the next one exits the  
All-In-One. Transparencies may require up to 15  
minutes to dry.  
You can use your All-In-One to copy, scan, print, and fax. The following  
instructions explain how to complete these tasks. To find out how to create  
specific projects, see page 27.  
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Copying using the operator panel  
1 Make sure your All-In-One is on.  
2 Open the top cover.  
3 Place the item you want to copy face down on the scanner glass.  
Make sure the upper left corner of the front of the item aligns with  
the arrow at the bottom right of the scanner.  
4 Close the top cover.  
5 If you are making one copy, go to step 7. If you are making multiple  
copies, continue with step 6.  
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6 Press Number of Copies repeatedly until the number (any number  
1-99) of copies you want to make appears.  
Note: You can also use the right and left arrows to move  
through the number list.  
7 Press Color Copy to create a color copy of your document or press  
Black Copy to create a black and white copy of your document.  
The All-In-One is working when the display reads COPYING.  
8 After making multiple copies, press Stop/Clear to return to the  
default setting.  
Copying using the All-In-One software  
1 Make sure your computer and your All-In-One are on.  
2 Open the top cover.  
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3 Place the item you want to copy face down on the scanner glass.  
Make sure the upper left corner of the front of the item aligns with  
the arrow at the bottom right of the scanner.  
4 Close the top cover.  
5 From your desktop, double-click the Lexmark X5100 Series  
All-In-One Center icon.  
The All-In-One Main Page appears.  
6 Click Preview Now to see your scanned image.  
7 Select a quantity and color for your copies.  
Note: To choose a paper size or further customize your copy  
job, click See More Copy Settings.  
8 Click Copy Now.  
Scanning using the operator panel  
You can use your All-In-One operator panel to scan.  
1 Make sure your All-In-One is on and connected to your computer.  
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2 Open the top cover.  
3 Place the item you want to scan face down on the scanner glass.  
Make sure the upper left corner of the front of the item aligns with  
the arrow at the bottom right of the scanner.  
4 Close the top cover.  
5 Press E-mail, File, Software.  
The scan destination that you last selected (or the factory default,  
e-mail) appears.  
6 Press the right arrow to scroll through the list of scan destinations.  
7 When your preferred scan destination appears, press Select.  
8 Press Start Scan to begin a scan job using the current settings.  
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Scanning using the All-In-One software  
You can use your All-In-One software to scan in many ways. You can:  
Repeat images (scan to print). For help, see page 34.  
Autofit (scan to print).  
Multi-up - An All-In-One software option that lets you print multiple  
pages of a document on a single sheet of paper. For example,  
select 4-up to print reduced images of pages 1 through 4 on the first  
sheet of paper, images of pages 5 through 8 on the second sheet,  
and so on.  
Use Optical Character Recognition to edit text on a document.  
To scan:  
1 Make sure your computer and All-In-One are on.  
2 Open the top cover.  
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3 Place the item you want to scan face down on the scanner glass.  
Make sure the upper left corner of the front of the item aligns with  
the arrow at the bottom right of the scanner.  
4 Close the top cover.  
5 From your desktop, double-click the Lexmark X5100 Series  
All-In-One Center icon.  
The All-In-One Main Page appears.  
6 Click Preview Now to see your scanned image.  
7 Adjust the dotted lines to fit around the part of the image you want  
to print.  
8 From the Send scanned image to: drop down box, select your scan  
destination.  
Note: To further customize your scan job, click See More  
Scan Settings.  
9 Click Scan Now.  
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Printing  
1 With your document open, click File Print.  
2 To change the All-In-One settings, click Properties, Options,  
Setup or Preferences (depending on the program or operating  
system).  
3 On the three tabs along the left side (Quality/Copies, Paper Setup,  
and Print Layout) of the Print Properties screen, confirm the  
selections and then click OK or Print (depending on the program or  
operating system).  
Sending a fax using the operator panel  
To send a fax of a scanned document:  
1 Make sure your All-In-One is attached to a computer with a modem.  
2 Place the item you want to fax face down on the scanner glass.  
Make sure the upper left corner of the front of the item aligns with  
the arrow at the bottom right of the scanner.  
3 Press Start Fax.  
The Fax software appears on your computer screen.  
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4 Type the telephone number to which you want to send a fax.  
5 Follow the directions on your computer screen to send your fax.  
Sending a fax using the All-In-One software  
1 Make sure your All-In-One is attached to a computer with a modem.  
Note: DSL (digital subscriber line) and cable modems are not  
supported by the fax software.  
2 Put your document face down on the scanner glass. Make sure the  
upper left corner of the front of the item aligns with the arrow at the  
bottom right of the scanner.  
3 From your desktop, double-click the Lexmark X5100 Series  
All-In-One Center icon.  
The All-In-One Main Page appears.  
4 Under Creative Tasks, click Fax using your computer’s modem.  
5 Follow the instructions on the screen to complete the task.  
Creating projects  
With your All-In-One, you can:  
Print a banner (page 28).  
Make color copies (page 29).  
Personalize fabric with pictures (page 36).  
Scan a photograph and e-mail it to a friend (page 30).  
Enlarge or reduce needlepoint or woodworking patterns (page 31).  
Scan multiple images (page 32).  
Print a poster (page 33).  
Print repeating images (page 34).  
Print mirror images (page 36).  
Use Optical Character Recognition to edit document text (page 37).  
Access the LSC (page 11) for more creative ideas.  
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Note: Load paper in the All-In-One before you begin your  
project. For help, see page 17.  
Print a banner  
1 Place the stack of banner paper on the top cover, and feed in the  
first sheet.  
2 Click Start Programs Lexmark X5100 Series Lexmark X5100  
Series Solution Center.  
3 Click the How To tab.  
4 Under Projects, choose Banners.  
5 Click View and follow the instructions to print your banner.  
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Note: Once the All-In-One begins printing, wait until you can  
see the leading edge of the banner exiting the  
All-In-One, and then carefully unfold the paper down to  
the floor in front of the All-In-One.  
Make color copies  
You can make color copies of a child’s artwork, a magazine article, birth  
certificate, or other things using the operator panel or the computer.  
Using the operator panel  
1 Open the top cover.  
2 Place the item you want to copy face down on the scanner glass.  
Make sure the upper left corner of the front of the item aligns with  
the arrow at the bottom right of the scanner.  
3 Close the top cover.  
4 Press Number of Copies if making multiple copies.  
5 Press Color Copy.  
The All-In-One begins copying using the selected copy settings.  
Using the All-In-One software  
1 Open the top cover.  
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2 Place the item you want to copy face down on the scanner glass.  
Make sure the upper left corner of the front of the item aligns with  
the arrow at the bottom right of the scanner.  
3 Close the top cover.  
4 From your desktop, double-click the Lexmark X5100 Series  
All-In-One Center icon.  
The All-In-One Main Page appears.  
5 From the Copy... area, select Color Document.  
6 Select a copy quantity if making multiple copies.  
7 To further customize your document, click See More Copy  
Settings.  
8 Click Copy Now.  
Scan a photograph and e-mail it to a friend  
1 Open the top cover.  
2 Place the photograph you want to scan face down on the scanner  
glass. Make sure the upper left corner of the front of the item aligns  
with the arrow at the bottom right of the scanner.  
3 Close the top cover.  
4 Double-click the Lexmark X5100 Series All-In-One Center icon.  
The All-In-One Main Page appears.  
5 From the Creative Tasks menu, click E-mail an image to a friend.  
6 From the What is being scanned? menu, select Photo.  
7 Follow the instructions on the screen to prepare the photo for  
e-mail.  
8 Click Attach Now.  
The New Message screen appears.  
9 Follow the instructions on the screen.  
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10 Write a note to accompany the attached photograph.  
11 Click Send.  
Enlarge or reduce needlepoint or woodworking patterns  
You can enlarge or reduce patterns or photos using the operator panel or  
the All-In-One Center on your computer.  
Using the operator panel  
1 Open the top cover.  
2 Place the pattern or photo you want to enlarge or reduce face down  
on the scanner glass. Make sure the upper left corner of the front of  
the item aligns with the arrow at the bottom right of the scanner.  
3 Close the top cover.  
4 On the operator panel, press Reduce/Enlarge.  
5 Press the right arrow button until you see the option you want to  
select (50% (Half), 100% (Same), 200% (Double), Custom %, Fit to  
Page, 2x2 Poster, 3x3 Poster, or 4x4 Poster).  
6 Press Select.  
7 To begin copying, press Color Copy or Black Copy.  
8 After your image prints, press Stop/Clear to return to Normal  
Quality.  
Using the All-In-One software  
1 Open the top cover.  
2 Place the pattern or photo you want to enlarge or reduce face down  
on the scanner glass. Make sure the upper left corner of the front of  
the item aligns with the arrow at the bottom right of the scanner.  
3 Close the top cover.  
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4 From your desktop, double-click the Lexmark X5100 Series  
All-In-One Center icon.  
The All-In-One Main Page appears.  
5 From the Creative Tasks menu, click Enlarge or reduce an image.  
6 Click Preview Now to see your scanned image.  
7 Adjust the dotted lines to fit around the portion of the image you  
want to print.  
8 Follow the instructions on the screen to select the size of your new  
image.  
9 Click Printer Settings to select your paper size.  
10 When you are finished customizing your image, click Print Now.  
Scan multiple pages or images  
1 Open the top cover.  
2 Put the first image that you want to scan face down on the scanner  
glass. Make sure the upper left corner of the front of the item aligns  
with the arrow at the bottom right of the scanner.  
3 Close the top cover.  
4 From your desktop, double-click the Lexmark X5100 Series  
All-In-One Center icon.  
The All-In-One Main Page appears.  
5 Select your scan destination from the drop-down box.  
6 In the Scan... area, click See More Scan Settings, and then click  
Display Advanced Scan Settings.  
7 On the Scan tab, select Scan multiple items before output.  
8 Click OK.  
The All-In-One Main Page appears.  
9 Click Scan Now.  
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Note: You are prompted to put the next item on the scanner  
glass after the first one scans.  
Print a poster  
You can print a poster of an image that you want to enlarge and extend  
over multiple pages.  
Using the operator panel  
1 Load A4 or letter size paper and select the size:  
a On the operator panel, press Options until BLANK PAPER SIZE  
appears on the display.  
b Press the right arrow button until the paper size on the display  
matches the paper size you have loaded.  
c Press Select.  
2 Open the top cover.  
3 Place the item you want to print as a poster face down on the  
scanner glass. Make sure the upper left corner of the front of the  
item aligns with the arrow at the bottom right of the scanner.  
4 Close the top cover.  
5 On the operator panel, press Reduce/Enlarge.  
6 Press the right arrow button until you see the number of pages to be  
used for your poster on the display.  
For example, 2x2 postermeans the image you scan will be  
enlarged so that it fits on four pages.  
7 Press Select.  
8 To begin copying, press Color Copy or Black Copy.  
9 To create your poster, attach the printed pages so that the image is  
as continuous and seamless as possible.  
10 After your image prints, press Stop/Clear to return to Normal  
Quality.  
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Using the All-In-One software  
1 Open the top cover.  
2 Place the item you want to print as a poster face down on the  
scanner glass. Make sure the upper left corner of the front of the  
item aligns with the arrow at the bottom right of the scanner.  
3 From your desktop, double-click the Lexmark X5100 Series  
All-In-One Center icon.  
The All-In-One Main Page appears.  
4 Click Print an image as a multi-page poster.  
5 Follow the instructions on your screen.  
6 Click Preview Now to see your scanned image.  
7 Adjust the dotted lines to fit around the portion of the image you  
want to print.  
8 Click Printer Settings to select your paper size.  
9 Click Print Now.  
Print repeating images  
Using the operator panel  
1 Open the top cover.  
2 Place the item you want to print face down on the scanner glass.  
Make sure the upper left corner of the front of the item aligns with  
the arrow at the bottom right of the scanner.  
3 On the operator panel, press Options until Repeat Imageappears  
on the display.  
4 Press the right arrow button to scroll to the number of images you  
want to put on one sheet of paper (1, 4, 9, or 16).  
Note: When you print multiple images on one sheet of paper  
in this way, you cannot use Reduce/Enlarge. Depending  
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on how many images you want to print per page, the  
All-In-One reduces them to fit on the page.  
5 Press Select.  
6 Press Color Copy or Black Copy to begin copying.  
7 After your image prints, press Stop/Clear to return to Normal  
Quality.  
Using the All-In-One software  
1 Open the top cover.  
2 Place the item you want to print face down on the scanner glass.  
Make sure the upper left corner of the front of the item aligns with  
the arrow.  
3 From your desktop, double-click the Lexmark X5100 Series  
All-In-One Center icon.  
The All-In-One Main Page appears.  
4 Under Creative Tasks, click Repeat an image several times on  
one page.  
5 Follow the instructions on your screen.  
6 Click Preview Now to see your scanned image.  
7 Adjust the dotted lines to fit around the portion of the image you  
want to print.  
8 Click Printer Settings to select your paper size.  
9 Click Print Now.  
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Print mirror images and iron-on transfers  
To print out a mirror image of your original, use the following steps.  
Using the operator panel  
1 Open the top cover.  
2 Place the item you want to print face down on the scanner glass.  
Make sure the upper left corner of the front of the item aligns with  
the arrow at the bottom right of the scanner.  
3 On the operator panel, press Options repeatedly until Iron-On/  
Mirror appears.  
4 Press the right arrow to choose On.  
5 Press Select.  
6 Press Color Copy or Black Copy to begin copying.  
7 After your image prints, press Stop/Clear to return to Normal  
Quality.  
Personalize fabric with pictures  
Using your computer  
1 Open your software application to create your picture document.  
2 Click Start Programs Lexmark X5100 Series Lexmark X5100  
Series Solution Center.  
3 Click the How To tab.  
4 From the Projects drop-down menu, select Iron-on transfers.  
5 Click View.  
6 Follow the instructions on your screen to create an iron-on transfer.  
7 Apply the transfer to a blanket, pillowcase, sheet set, or another  
piece of fabric. Follow the instructions on the transfer package.  
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To create a fabric collage, you can repeat these steps using the  
same picture multiple times or using many different pictures.  
Use Optical Character Recognition  
Optical Character Recognition is a software feature that turns a scanned  
image into editable text within a word processing program.  
1 Open the top cover.  
2 Place the item you want to edit face down on the scanner glass.  
Make sure the upper left corner of the front of the item aligns with  
the arrow at the bottom right of the scanner.  
3 From your desktop, double-click the Lexmark X5100 Series  
All-In-One Center icon.  
The All-In-One Main Page appears.  
4 From the Creative Tasks area, scroll to Edit and then click Edit text  
found in a scanned document (OCR).  
5 Follow the instructions on your computer screen.  
Networking  
Here is a quick look at some things you can do if you are considering using  
your All-In-One across a network.  
You can:  
Connect your All-In-One to a network.  
Print from multiple computers if your All-In-One is attached to a  
computer.  
Copy using the operator panel.  
Note: You can’t use your All-In-One to scan across a network.  
For information about networking, and about purchasing the Lexmark N1  
Note: The Lexmark adapter is available in some geographies.  
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Maintenance  
Replacing the print cartridges  
The Lexmark X5100 Series uses the following cartridges:  
Item:  
Part number:  
82  
Black cartridge  
Color cartridge  
83 or 88  
Note: For information about ordering supplies, see page 45.  
1 Make sure the All-In-One is on.  
2 Lift the scanner unit until the scanner support keeps it open.  
The print cartridge carrier moves and stops at the loading position  
unless the All-In-One is busy.  
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3 Squeeze the tabs on the cartridge lids, and then lift the lids.  
4 Remove the old cartridges. Store them in an air-tight container or  
dispose of them.  
5 If you are installing new cartridges, remove the foam, stickers, and  
transparent tape from the bottom of the cartridges.  
Warning: Do NOT touch the gold contact area on the cartridges.  
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6 Insert the new cartridges, and then snap the lids closed.  
7 Lift the scanner unit and push the scanner support back while  
lowering the scanner unit until it is completely closed.  
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8 Load paper into the paper support.  
9 Questions appear on the display. Use the buttons on the operator  
panel to answer the questions:  
a If the color cartridge you installed is New (never been used),  
press Select.  
If it is old, press the right arrow button once, and then press  
Select.  
b If the part number that appears is the number of the cartridge  
you are using, press Select.  
If it is not the number of the cartridge you are using, press the  
right arrow button until the correct part number appears, and  
then press Select.  
c If the black cartridge you installed is New, press Select.  
If it is old, press the right arrow button once, and then press  
Select.  
The part number that appears should be the number of the  
cartridge you are using.  
d Press Select.  
Continue with “Aligning the print cartridges” to ensure proper  
installation.  
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Aligning the print cartridges  
There are two instances when you will align your print cartridges, after  
installing cartridges and to improve print quality.  
After installing cartridges  
After you install new print cartridges, a message appears on the operator  
panel.  
1 Make sure plain paper is loaded in the paper support.  
2 Press Select to print an alignment page.  
To improve print quality  
You may want to align your cartridges periodically to improve print quality.  
1 On the operator panel, press Options repeatedly until  
Cartridgesappears.  
2 Press the right arrow button until Alignappears, and then press  
Select.  
3 Press Select.  
An alignment page prints. Once the alignment sheet prints, your  
automatic alignment is complete.  
Cleaning the print cartridge nozzles  
To improve print quality, you may need to clean the print cartridge nozzles.  
Clean the nozzles when:  
Characters are not printing completely.  
White dashes appear in graphics or printed text.  
Print is smudged or too dark.  
Colors on print jobs are faded or they differ from the colors on the  
screen.  
Vertical, straight lines are not smooth.  
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You can use the operator panel or the Lexmark X5100 Series Solution  
Center to clean the nozzles.  
Using the operator panel  
1 Load paper in the All-In-One. For help, see page 16.  
2 Press Options until Cartridgesappears on the display.  
3 Press the right arrow until Cleanappears on the display.  
4 Press Select.  
A nozzle page prints forcing ink through the nozzles to clean the  
clogged nozzles.  
5 Print your document again to verify your print quality has improved.  
6 To further improve print quality, try wiping the print cartridge nozzles  
and contacts (see page 44), and then print your document again.  
7 If print quality has not improved, try cleaning the print cartridge  
nozzles up to two more times.  
Using the Lexmark X5100 Series Solution Center  
1 Load plain paper in the All-In-One. For help, see page 16.  
2 Click Start Programs Lexmark X5100 Series Lexmark X5100  
Series Solution Center.  
3 Click the Maintenance tab.  
4 From the Maintenance tab, click Clean to fix horizontal streaks.  
5 Click Print.  
A nozzle page prints forcing ink through the nozzles to clean the  
clogged nozzles.  
6 Print your document again to verify your print quality has improved.  
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7 To further improve print quality, try wiping the print cartridge nozzles  
and contacts (see page 44), and then print your document again.  
8 If print quality has not improved, try cleaning the print cartridge  
nozzles up to two more times.  
Wiping the print cartridge nozzles and contacts  
If the print quality does not improve after cleaning the print cartridge  
nozzles, dried ink may be on the nozzles or contacts. To wipe the print  
cartridge nozzles and contacts:  
1 Remove the print cartridges. For help, see page 38.  
2 Dampen a clean, lint-free cloth with water.  
3 Hold the cloth against the gold nozzle area for about three seconds.  
Gently blot and wipe dry in one direction (this prevents the colors in  
the color cartridge from mixing).  
Nozzles  
4 Hold a clean, damp section of cloth against the contacts for about  
three seconds. Gently blot and wipe dry in one direction.  
Contacts  
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5 Let the nozzles and contacts dry completely.  
6 Reinstall the print cartridges, and then print your document again.  
7 If the print quality has not improved, try cleaning the print cartridge  
nozzles up to two more times.  
8 If print quality is still unsatisfactory, replace your print cartridges. For  
help, see page 38.  
Preserving the print cartridges  
To ensure the longest life from your print cartridges and optimum  
performance from your All-In-One:  
Keep a new print cartridge in its packaging until you are ready to  
install it.  
Do not remove a print cartridge from the All-In-One except to  
replace, clean, or store it in an airtight container. The print  
cartridges will not print correctly if left exposed for an extended  
period of time because the ink will dry out.  
Lexmark’s All-In-One warranty does not cover repair of failures or damage  
caused by a refilled cartridge. Lexmark does not recommend use of refilled  
cartridges. Refilling cartridges can affect print quality and cause damage to  
the All-In-One. For best results, use Lexmark supplies.  
Ordering supplies  
To order All-In-One supplies or to locate a dealer near you, contact the  
Item:  
Part number:  
82  
Black cartridge  
Color cartridge  
USB cable  
83 or 88  
12A2405  
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Troubleshooting  
Setup troubleshooting  
If you experience problems while setting up your All-In-One, make sure:  
You unlock the scanner bed. For help locating the scanner lock, see  
the picture of the All-In-One on page 2.  
You select your language and default paper size and press Select  
on the operator panel.  
You only have one Lexmark X5100 Series attached to your  
computer.  
Your operating system is compatible with your All-In-One. The  
Lexmark X5100 Series supports only these operating systems:  
Windows 98  
Windows Me  
Windows 2000  
Windows XP  
Mac OS 9.2  
Mac OS X  
Note: Macintosh users can click the Help button on any  
screen to access the User’s Guide and Help. You can do  
this after installing your All-In-One and removing the  
installation CD from the computer.  
General troubleshooting  
When your All-In-One has a problem, before contacting Lexmark Customer  
Support, check the following items.  
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If your All-In-One is not attached to a computer, make sure:  
You read and follow any scrolling text Help messages on the  
display.  
The power supply is plugged into your All-In-One and an electrical  
outlet.  
If your All-In-One is attached to a computer, make sure:  
The USB cable is securely attached to your computer and to your  
All-In-One. To purchase a USB cable, part number 12A2405, visit  
Both your computer and your All-In-One are on.  
The Lexmark X5100 Series is set as your default printer.  
Anytime your All-In-One has a problem, make sure:  
Your All-In-One is on.  
The scanner is unlocked.  
You removed the stickers, transparent tape, and foam from the  
bottom of the print cartridges. For help, see page 39.  
The paper is loaded correctly.  
You installed both of the print cartridges. The Lexmark X5100  
Series will only work if you have both cartridges installed. For help  
installing the cartridges, see page 38.  
Problem:  
Go to:  
Paper misfeeds or multiple sheets feed  
Fax function is not working properly  
page 48  
page 48  
page 49  
Transparencies or glossy photo papers stick  
together  
Transparencies or photo papers contain white page 49  
lines  
Envelopes do not feed properly  
Document does not print  
page 49  
page 49  
page 50  
page 50  
page 52  
Document prints slowly  
Document prints poorly  
Display language is not preferable  
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Problem:  
Go to:  
All-In-One or scanner is not communicating  
with computer  
page 53  
Copy quality is unsatisfactory  
page 53  
page 54  
Auto-cropping of scanned image is  
unsatisfactory  
Edges of scanned documents are cut off  
The scanner unit will not close  
page 56  
page 57  
page 58  
page 59  
Fit to Page function is not working properly  
You receive an error message  
Paper misfeeds or multiple sheets feed  
Make sure:  
You use a paper recommended for inkjet printers.  
You do not force the paper into the All-In-One.  
You do not load too much paper in the All-In-One. For help, see  
page 16.  
You load the paper correctly.  
The All-In-One is on a flat, level surface.  
The paper guide rests against the left edge of the paper and does  
not cause the paper to bow in the paper support.  
You select the correct paper type and size in Print Properties,  
Preferences, or in the All-In-One Center.  
Fax problems  
If you are having trouble sending or receiving faxes, make sure:  
You have a working fax modem installed on your computer.  
You have installed the fax software included on the CD.  
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The fax driver you want to use is the default fax driver in the  
All-In-One Center.  
Note: DSL (digital subscriber line) and cable modems are not  
supported.  
Transparencies or glossy photo papers stick together  
Remove each page as it exits the printer and let it dry completely  
before stacking.  
Use a transparency or photo paper designed for an inkjet printer.  
Transparencies or photo papers contain white lines  
Clean the nozzles. For help, see page 42.  
Wipe the nozzles. For help, see page 44.  
Clean the scanner glass. For help, see page 51.  
Envelopes do not feed properly  
If regular paper feeds without problems, make sure:  
You load the envelopes correctly. For help, see page 16.  
You use an envelope size supported by the All-In-One and select  
that size before you start your print job.  
You have the correct Paper Type and Size selected in Print  
Properties.  
Document does not print  
Make sure the cartridges are properly installed.  
Use an undamaged USB cable.  
Check your All-In-One status to make sure your document is not  
being held or paused. To check All-In-One status:  
1 Click Start Settings Printers.  
2 Double-click the Lexmark X5100 Series icon, and then click  
Printer.  
3 Make sure no check mark appears next to Pause Printing.  
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Print a test page:  
1 Click Start Programs Lexmark X5100 Series  
Lexmark X5100 Series Solution Center.  
2 Click the Maintenance tab.  
3 From the Maintenance tab, click Print a test page.  
Document prints slowly  
Close applications not in use.  
Select Quick Copy or Normal on the Document/Quality tab of Print  
Properties, Preferences, or from the All-In-One Center:  
1 From your desktop, double-click the Lexmark X5100 Series  
All-In-One Center icon.  
2 From the Copy... area, click See More Copy Settings.  
3 From the Copy quality area, select Quick Copy.  
Consider purchasing more Random Access Memory (RAM) for your  
computer.  
Note: Photos or documents containing graphics may take  
longer to print than regular text.  
Document prints poorly  
If your documents have any of the following problems, see the following  
instructions to solve the problem.  
Vertical, straight lines are not smooth  
To improve the print quality of vertical, straight lines in tables, borders, and  
graphs:  
Select a higher quality from the Document/Quality tab of Print  
Properties, Preferences, or from the All-In-One Center:  
1 From your desktop, double-click the Lexmark X5100 Series  
All-In-One Center icon.  
2 From the Copy...area, click See More Copy Settings.  
3 From the Copy quality area, select a higher print quality than  
what you are currently using.  
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Test the cartridge alignment. For help, see page 42.  
Clean the nozzles. For help, see page 42.  
Characters are missing or unexpected  
Make sure the scanner glass is clean:  
1 Dampen a clean, lint-free cloth.  
2 Gently wipe the scanner glass.  
Note: Make sure all ink or corrective fluid on the document is  
dry before placing the document on the scanner glass.  
Print is too dark or smudged  
Make sure:  
You let the ink dry completely before handling the paper.  
You select the correct paper type and size in Print Properties or  
Preferences.  
Note: You can choose paper size from the All-In-One Center.  
The paper is straight and unwrinkled.  
You select the appropriate Quality for the paper type. If you are  
printing on regular paper, select the Quick Copy setting from the  
Document/Quality tab of Print Properties, Preferences, or from the  
All-In-One Center.  
The nozzles are clean. For help, see page 42.  
Print quality is poor at the edges of the page  
Like other All-In-Ones, your All-In-One cannot print in the extreme left,  
right, top, or bottom edges of a page. Use these minimum settings:  
Left and right margins:  
6.35 mm (0.25 in.) each for all paper sizes except A4  
3.37 mm (0.133 in.) each for A4 size paper  
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Top margin:  
1.7 mm (0.067 in.)  
Bottom margin:  
16.51 mm (0.65 in.)  
Colors are faded or not printing completely  
Use a different color setting.  
Use a different brand of paper. Every paper brand accepts ink  
differently and prints with slight color variations.  
Clean the nozzles. For help, see page 42.  
Wipe the nozzles. For help, see page 44.  
An ink cartridge may be out of or low on ink.  
To check the ink levels from the operator panel:  
1 Press Options until Cartridges appears on the display.  
2 Press the right arrow button until Ink Levelsappears.  
3 Press Select.  
4 Press one of the arrow buttons:  
To check the ink level in the black cartridge choose Black Ink.  
To check the ink level in the color cartridge choose Color Ink.  
5 Press Stop/Clear to return to Normal quality.  
To check the ink levels from the Lexmark Solution Center, see  
page 11.  
Display language is not preferable  
If the language on the All-In-One display is not the language you prefer,  
change the language:  
1 On the operator panel, press Options.  
2 Continue pressing Options until Languageappears on the display.  
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3 Use the right arrow button to scroll through the list of languages.  
4 When your preferred language appears on the display, press Select  
to save that language as the default.  
All-In-One or scanner is not communicating with  
computer  
Disconnect, and then reconnect both ends of the USB cable.  
Unplug the power supply from the electrical outlet. Reconnect the  
power supply (see your setup documentation). Turn the power on.  
Restart your computer. If problems persist, see page 64,  
Uninstalling and reinstalling the software.  
Copy quality is unsatisfactory  
The following topics can help you improve unsatisfactory print quality on  
your document.  
If your document is too light or too dark:  
1 On the operator panel, press Options until Lighter/Darker  
appears on the display.  
2 Press the right arrow button to darken your document or the left  
arrow button to lighten it.  
3 Press Select.  
If you are copying in black and white and want to improve the  
quality:  
1 From your desktop, double-click the Lexmark X5100 Series  
All-In-One Center icon.  
The All-In-One Main Page appears.  
2 In the Copy... area, click See More Copy Settings.  
3 Click Display Advanced Copy Settings.  
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4 Click the Scan tab.  
5 Under the Color depth drop down menu, select Gray.  
6 Click OK.  
If you are scanning or copying from a printed source, and your  
copy has a checkerboard pattern on it, follow these directions:  
For scanning:  
1 From your computer desktop, double-click the Lexmark X5100  
Series All-In-One Center icon.  
The All-In-One Main Page appears on your computer screen.  
2 Under Scan... click See More Scan Settings.  
3 From the What is being scanned? menu, select Magazine/  
Newspaper.  
4 Click Scan Now.  
For copying:  
1 From your desktop, double-click the Lexmark X5100 Series  
All-In-One Center icon.  
The All-In-One Main Page appears on your computer screen.  
2 Under Copy... click See More Copy Settings.  
3 Click Display Advanced Copy Settings.  
4 Select the Image Patterns tab.  
5 Select the third box to remove image patterns from magazine or  
newspaper documents.  
6 Click OK.  
Auto-cropping of scanned image is unsatisfactory  
First, try cleaning the scanner glass. If that does not work, you can either  
turn the auto cropping feature off or adjust how the image is cropped.  
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To clean the scanner glass:  
1 Dampen a clean, lint-free cloth.  
2 Gently wipe the scanner glass.  
Note: Make sure all ink or corrective fluid on the document is  
dry before placing the document on the scanner glass.  
To turn the feature off for your next scan:  
1 From your desktop, double-click the Lexmark X5100 Series  
All-In-One Center icon.  
The All-In-One Main Page appears.  
2 Under Scan... click See More Scan Settings.  
3 From the What is being scanned? menu, select anything but Photo.  
OR  
1 From your desktop, double-click the Lexmark X5100 Series  
All-In-One Center icon.  
The All-In-One Main Page appears.  
2 Under Scan... click See More Scan Settings.  
3 Click Display Advanced Scan Settings.  
4 Click the Scan tab.  
5 Click Select area to be scanned, and then select a size from the  
drop-down menu.  
6 Click OK.  
To adjust the auto-cropping:  
1 From your desktop, double-click the Lexmark X5100 Series  
All-In-One Center icon.  
The All-In-One Main Page appears.  
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2 Under Scan... click See More Scan Settings.  
3 Click Display Advanced Scan Settings.  
4 Click the Scan tab.  
5 Select Auto-crop the scanned item.  
6 Slide the bar to the left to crop less or to the right to crop more.  
7 Click OK.  
To adjust cropping manually:  
1 From your desktop, double-click the Lexmark X5100  
Series All-In-One Center icon.  
The All-In-One Main Page appears.  
2 Click Preview Now to see your scanned image.  
3 To resize and crop the image, drag the box around the image in the  
preview area until the size is satisfactory for your scan.  
Edges of copied documents are cut off  
If you are using your All-In-One without it being attached to a computer and  
scanning a document that is getting cut off on the edges:  
1 Move the document to a different place on the glass.  
2 On the operator panel, press the Reduce/Enlarge button  
repeatedly until Fit to Pageappears.  
3 Press Select.  
If you are using your All-In-One attached to a computer:  
1 Move the document to a different place on the glass.  
2 From the software, select a copy setting with autocrop on (Color  
Photo or Black and White Photo) to make sure that autocrop finds  
the object and prints it completely.  
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Note: When autocrop is on, the object (wherever it is placed  
on the glass) will be printed in the upper left corner of the  
page. This might make your copy look different from the  
original.  
The scanner unit will not close  
To close the scanner unit after installing cartridges, unlocking the scanner  
bed, or removing a paper jam, follow these steps:  
1 Using both hands, lift the scanner unit.  
2 Push and hold the scanner support back.  
3 Carefully lower the scanner unit until it is completely closed.  
Copied objects appear in a different location on the page  
This will only happen if your All-In-One is attached to a computer. When  
the default for auto crop (Color Photo) is on for copying, any object found  
on the scanner glass will be positioned at the top left corner of the page.  
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To fix this:  
1 From your desktop, double-click the Lexmark X5100 Series  
All-In-One Center icon.  
2 From the Copy... area, select Color Document or Black and White  
Document (these settings have auto crop turned off).  
Fit to Page function is not working properly  
1 On the operator panel, press Options until Original Size  
appears.  
2 Make sure the default, Auto Detect, is selected.  
3 Press Select.  
4 On the operator panel, press Reduce/Enlarge repeatedly until Fit  
to Pageappears.  
5 Press Select.  
6 On the operator panel, press Options until Blank Paper Size  
appears.  
7 Press the right arrow button until your blank paper size is displayed.  
8 Press Select.  
The scanner will pre-scan to determine the size of the original, and  
then fit it onto the specified Blank Paper Size and begin scanning to  
perform the copy.  
If auto detect is set but not working correctly  
Make sure the glass is clean.  
Turn off Auto Detect and specify the size of the original.  
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You receive an error message  
Use this section to understand All-In-One software error messages on your  
computer screen and messages on the display of your All-In-One.  
Message:  
Go to:  
Paper Jam  
page 59  
page 60  
page 61  
page 61  
page 62  
page 62  
page 64  
Cover Open  
Ink Low  
Paper Out  
Unlock Scanner  
Cartridge Error  
Other messages  
Paper Jam message  
Your All-In-One has a paper jam. To clear a paper jam:  
1 Press Power to turn the All-In-One off.  
2 Pull slowly and firmly on the paper to remove it.  
3 Press Power to turn the All-In-One back on.  
If you cannot reach the paper because it is too far into the All-In-One:  
1 Lift the scanner unit, and then pull the paper out.  
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2 Lower the scanner unit to close it.  
3 Press Power to turn the All-In-One on, and then send your  
document to print.  
Cover Open message  
The Cover open message appears when the scanner unit is open.  
Note: The operator panel buttons do not function while the  
scanner unit is open.  
Lower the scanner unit.  
The message disappears, and the operator panel buttons function.  
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Ink Low message  
A print cartridge is running out of ink. Replace the cartridge in your  
All-In-One with a new one. For help, see page 38.  
On the operator panel:  
An Ink Low message (ColorInk Low, Black Ink Low, or both  
of these messages) appears on the display when one of your  
cartridges is 25% full or less.  
For help:  
Installing a new cartridge, see page 38.  
Ordering supplies, see page 45.  
On the computer screen:  
An Ink Low message appears when one of your cartridges is 25%  
full or less.  
When one of these messages appears, you can:  
Click OK.  
Click the ? to get information about ordering supplies.  
Order a new cartridge or locate a dealer near you from the  
For help:  
Installing a new cartridge, see page 38.  
Ordering supplies, see page 45.  
Paper Out message  
Your All-In-One is out of paper.  
1 Load paper.  
2 Press Select.  
3 Send your document to print.  
Note: If your All-In-One has a paper jam, see page 59 for help.  
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Unlock Scanner message  
The scanner is locked. To unlock it:  
1 Press Power to turn the All-In-One off.  
2 Use both hands to lift the scanner unit until the scanner support  
holds it open.  
To the left and beside the scanner support is the scanner lock. For  
help, see page 2.  
3 Pull the scanner lock toward you to unlock the scanner.  
4 Using both hands, lift the scanner unit.  
5 Push and hold the scanner support back.  
6 Lower the scanner unit until it is completely closed.  
7 Press Power to turn the All-In-One back on.  
Cartridge Error messages  
When you get these messages you might need to:  
Install cartridges, see page 38.  
Order cartridges, see page 45.  
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Check the table below for specific instructions:  
Message:  
Problem:  
Do this:  
Black cartridge missing The black cartridge is not Install a black  
installed.  
cartridge (part  
number 82).  
Color cartridge missing The color cartridge is not Install a color  
installed.  
cartridge (part  
number 83 or 88).  
Cartridge Error  
The All-In-One has  
detected a short circuit in following  
Complete the  
a cartridge. instructions.  
1 Press Power to turn the All-In-One off.  
2 Use both hands to lift the scanner unit until the scanner support  
holds it open.  
3 Turn the All-In-One on.  
The print cartridge carrier moves and stops at the loading position  
unless the All-In-One is busy.  
4 Remove the color print cartridge.  
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5 Lower the scanner unit until it is completely closed.  
If the error message appears again, replace the black cartridge with  
a new black cartridge.  
If the error message does not appear, repeat steps 1-3 and then go  
to step 6.  
6 Reinstall the color cartridge and remove the black print cartridge.  
7 Lower the scanner unit until it is completely closed.  
If the error message appears again, replace the color cartridge with  
a new color cartridge.  
If there is no error message (indicated by flashing lights), repeat  
steps 1-3 and then reinstall both print cartridges.  
8 Lower the scanner unit until it is completely closed.  
If you get the error message again, while both cartridges are  
installed, replace both of the cartridges.  
Other error messages  
1 Turn the All-In-One off.  
2 Wait a few seconds, and then turn the All-In-One back on.  
3 Send your document to print.  
Uninstall and reinstall the All-In-One software  
If the All-In-One is not functioning properly or if a communications error  
message appears when you try to use your All-In-One, you may need to  
uninstall, and then reinstall the All-In-One software.  
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1 From your desktop, click Start Programs  
Lexmark X5100 Series Lexmark X5100 Series Uninstall.  
2 Follow the instructions on your computer screen to uninstall the  
All-In-One software.  
3 Restart your computer before reinstalling the All-In-One software.  
4 Insert the Lexmark X5100 Series CD.  
5 Follow the instructions on your computer screen to install the  
software.  
Other help sources  
If the preceding solutions do not solve the problem with your All-In-One:  
Refer to the Lexmark Solution Center software for more  
troubleshooting information:  
1 Click Start Programs Lexmark X5100 Series  
Lexmark X5100 Series Solution Center.  
2 Click the Troubleshooting tab on the left side of the screen.  
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Notices  
Federal Communications  
Commission (FCC)  
compliance information  
statement  
different from that to  
which the receiver is  
connected.  
requirements of the  
Canadian  
Interference-Causing  
Equipment Regulations.  
Consult your point of  
purchase or service  
representative for  
The Lexmark X5100 Series  
has been tested and found to  
comply with the limits for a  
Class B digital device,  
pursuant to Part 15 of the  
FCC Rules. Operation is  
subject to the following two  
conditions: (1) this device  
may not cause harmful  
interference, and (2) this  
device must accept any  
interference received,  
including interference that  
may cause undesired  
Avis de conformité aux  
normesd’IndustrieCanada  
additional suggestions.  
Cet appareil numérique de la  
classe B respecte toutes les  
exigences du Règlement sur  
le matériel brouilleur du  
Canada.  
The manufacturer is not  
responsible for any radio or  
television interference  
caused by using other than  
recommended cables or by  
unauthorized changes or  
modifications to this  
equipment. Unauthorized  
changes or modifications  
could void the user's  
European Community (EC)  
directives conformity  
This product is in conformity  
with the protection  
requirements of EC Council  
directives 89/336/EEC and  
73/23/EEC on the  
authority to operate this  
equipment.  
operation.  
approximation and  
The FCC Class B limits are  
designed to provide  
reasonable protection  
harmonization of the laws of  
the Member States relating  
to electromagnetic  
Note:To assure  
compliance with FCC  
regulations on  
against harmful interference  
in a residential installation.  
This equipment generates,  
uses and can radiate radio  
frequency energy and, if not  
installed and used in  
compatibility and safety of  
electrical equipment  
designed for use within  
certain voltage limits.  
electromagnetic  
interference for a Class B  
computing device, use a  
properly shielded and  
grounded cable such as  
Lexmark part number  
1329605 for parallel attach  
or 12A2405 for USB  
attach. Use of a substitute  
cable not properly shielded  
and grounded may result in  
a violation of FCC  
A declaration of conformity  
with the requirements of the  
directives has been signed  
by the Director of  
Manufacturing and Technical  
Support, Lexmark  
accordance with the  
instructions, may cause  
harmful interference to radio  
communications. However,  
there is no guarantee that  
interference will not occur in  
a particular installation. If this  
equipment does cause  
International, S.A., Boigny,  
France.  
regulations.  
This product satisfies the  
Class B limits of EN 55022  
and safety requirements of  
EN 60950.  
harmful interference to radio  
or television reception, which  
can be determined by turning  
the equipment off and on, the  
user is encouraged to try to  
correct the interference by  
one or more of the following  
measures:  
Any questions regarding this  
compliance information  
statement should be directed  
to:  
The United Kingdom  
Telecommunications Act  
1984  
Director of Lexmark  
Technology & Services  
Lexmark International, Inc.  
740 West New Circle Road  
Lexington, KY 40550  
(859) 232-3000  
This apparatus is approved  
under the approval number  
NS/G/1234/J/100003 for the  
indirect connections to the  
public telecommunications  
systems in the United  
Kingdom.  
Reorient or relocate the  
receiving antenna.  
Increase the separation  
between the equipment  
and receiver.  
Industry Canada  
compliance statement  
Connect the equipment  
into an outlet on a circuit  
This Class B digital  
apparatus meets all  
ENERGY STAR  
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used. This feature will cut the  
energy used by up to 50  
percent. Lexmark is proud to  
be a participant in this  
program.  
that could cause you  
harm.  
Warning: A warning  
identifies something  
that could damage your  
printer hardware or  
software.  
As an ENERGY STAR  
Partner, Lexmark  
International, Inc. has  
determined that this product  
meets the ENERGY STAR  
guidelines for energy  
efficiency.  
The EPA ENERGY STAR  
Office Equipment program is  
a partnership effort with  
office equipment  
A note provides information  
you may find useful.  
Copyright advisory  
manufacturers to promote  
the introduction of  
It may be illegal to copy  
certain materials without  
permission or license,  
including documents,  
images, and currency. If you  
are not sure whether you  
have permission, seek legal  
advice.  
Conventions  
energy-efficientproductsand  
to reduce air pollution  
It may help you to recognize  
the caution, warning, and  
note conventions used in this  
book.  
caused by power generation.  
Companies participating in  
this program introduce  
products that power down  
when they are not being  
CAUTION: A caution  
identifies something  
Japanese VCCI notice  
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Statement of Limited Warranty  
Lexmark International, Inc.  
Lexington, KY  
original purchase and this  
statement to that user.  
(unless directed otherwise  
by Lexmark).  
This limited warranty applies  
to the United States. For  
customers outside the U.S.,  
refer to the country-specific  
warranty information that  
came with your product.  
Limited warranty service  
For further explanation of  
your warranty alternatives  
and the nearest Lexmark  
authorized servicer in your  
area, contact Lexmark at  
(407) 563-4600, or on the  
World Wide Web at  
The warranty period starts  
on the date of original  
purchase as shown on the  
purchase receipt. The  
warranty period ends 12  
months later.  
This limited warranty applies  
to this product only if it was  
originally purchased for your  
use, and not for resale, from  
Lexmark or a Lexmark  
remarketer, referred to in this  
statement as “Remarketer.”  
To obtain warranty service  
you may be required to  
present proof of original  
purchase. You may be  
required to deliver your  
product to the Remarketer or  
Lexmark, or ship it prepaid  
and suitably packaged to a  
Lexmark designated  
Remote technical support is  
provided for this product  
throughout its warranty  
period. For products no  
longer covered by a Lexmark  
warranty, technical support  
may not be available or only  
be available for a fee.  
Limited warranty  
Lexmark warrants that this  
product:  
location. You are responsible  
for loss of, or damage to, a  
product in transit to the  
Remarketer or the  
Extent of limited warranty  
Is manufactured from new  
parts, or new and  
serviceable used parts,  
which perform like new  
parts  
We do not warrant  
uninterrupted or error-free  
operation of any product.  
designated location.  
Warranty service does not  
include repair of failures  
caused by:  
When warranty service  
involves the exchange of a  
product or part, the item  
replaced becomes the  
property of the Remarketer  
or Lexmark. The  
replacement may be a new  
or repaired item. The  
replacement item assumes  
the remaining warranty  
period of the original  
product.  
Is, during normal use, free  
from defects in material  
and workmanship  
Modification or  
attachments  
If this product does not  
function as warranted during  
the warranty period, contact  
a Remarketer or Lexmark for  
repair or replacement (at  
Lexmark's option).  
Accidents or misuse  
Unsuitable physical or  
operating environment  
Maintenance by anyone  
other than Lexmark or a  
Lexmark authorized  
servicer  
If this product is a feature or  
option, this statement  
applies only when that  
feature or option is used with  
the product for which it was  
designed. To obtain warranty  
service, you may be required  
to present the feature or  
option with the product.  
Replacement is not available  
to you if the product you  
present for exchange is  
defaced, altered, in need of  
a repair not included in  
warranty service, damaged  
beyond repair, or if the  
product is not free of all legal  
obligations, restrictions,  
liens, and encumbrances.  
Operation of a product  
beyond the limit of its duty  
cycle  
Use of printing media  
outside of Lexmark  
specifications  
If you transfer this product to  
another user, warranty  
service under the terms of  
this statement is available to  
that user for the remainder of  
the warranty period. You  
should transfer proof of  
Supplies (such as ink) not  
furnished by Lexmark  
Products, components,  
parts, materials, software,  
or interfaces not  
Before you present this  
product for warranty service,  
remove all print cartridges,  
programs, data, and  
furnished by Lexmark  
removable storage media  
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TO THE EXTENT  
PERMITTED BY  
property for which Lexmark  
is legally liable. IN NO  
APPLICABLE LAW,  
NEITHER LEXMARK NOR  
ITS THIRD PARTY  
EVENT WILL LEXMARK BE  
LIABLE FOR ANY LOST  
PROFITS, LOST SAVINGS,  
INCIDENTAL DAMAGE, OR  
OTHER ECONOMIC OR  
CONSEQUENTIAL  
DAMAGES. This is true even  
if you advise Lexmark or a  
Remarketer of the possibility  
of such damages. Lexmark  
is not liable for any claim by  
you based on a third party  
claim.  
SUPPLIERS OR  
REMARKETERS MAKE  
ANY OTHER WARRANTY  
OR CONDITION OF ANY  
KIND, WHETHER  
EXPRESS OR IMPLIED,  
WITH RESPECT TO THIS  
PRODUCT, AND  
SPECIFICALLY DISCLAIM  
THE IMPLIED  
WARRANTIES OR  
CONDITIONS OF  
MERCHANTABILITY,  
FITNESS FOR A  
PARTICULAR PURPOSE,  
AND SATISFACTORY  
QUALITY. ANY  
WARRANTIES THAT MAY  
NOT BE DISCLAIMED  
UNDER APPLICABLE LAW  
ARE LIMITED IN  
DURATION TO THE  
WARRANTY PERIOD. NO  
WARRANTIES, EXPRESS  
OR IMPLIED, WILL APPLY  
AFTER THIS PERIOD. ALL  
INFORMATION,  
SPECIFICATIONS,  
PRICES, AND SERVICES  
ARE SUBJECT TO  
This limitation of remedies  
also applies to claims  
against any Suppliers and  
Remarketers of Lexmark.  
Lexmark's and its Suppliers'  
and Remarketers' limitations  
of remedies are not  
cumulative. Such Suppliers  
and Remarketers are  
intended beneficiaries of this  
limitation.  
Additional rights  
Some states do not allow  
limitations on how long an  
implied warranty lasts, or do  
not allow the exclusion or  
limitation of incidental or  
consequential damages, so  
the limitations or exclusions  
contained above may not  
apply to you.  
CHANGE AT ANY TIME  
WITHOUT NOTICE.  
Limitation of liability  
This limited warranty gives  
you specific legal rights. You  
may also have other rights  
that vary from state to state.  
Your sole remedy under this  
limited warranty is set forth  
in this document. For any  
claim concerning  
performance or  
nonperformance of Lexmark  
or a Remarketer for this  
product under this limited  
warranty, you may recover  
actual damages up to the  
limit set forth in the following  
paragraph.  
Lexmark's liability for actual  
damages from any cause  
whatsoever will be limited to  
the amount you paid for the  
product that caused the  
damages. This limitation of  
liability will not apply to  
claims by you for bodily  
injury or damage to real  
property or tangible personal  
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Index  
A
scan a photograph to  
e-mail 30  
aligning print cartridges  
42  
aligning 42  
All-In-One Center 8  
All-In-One overview 1  
custom size paper  
B
replacing 38  
banner paper 18  
loading 27, 28  
printing 28  
display 3  
Black Copy 5  
black print cartridge  
part number 38  
buttons, operator panel 3  
Black Copy 5  
Color Copy 5  
Copy Quality 5  
E-mail, File, Software  
5
copying 20  
operator panel 20  
software 21  
Cover Open 60  
banner 28  
left arrow 5  
Number of Copies 5  
Options 5  
Photo Copy 5  
Photo Options 5  
Power 5  
Reduce/Enlarge 5  
right arrow 5  
Select 5  
Paper Jam 59  
Unlock Scanner 62  
color copies 29  
enlarge or reduce  
patterns or photos  
31  
iron-on transfers 36  
mirror images 36  
optical character  
recognition 37  
personalize fabric 36  
Start Fax 5  
Start Scan 5  
Stop/Clear 5  
G
glossy paper  
loading 17  
greeting cards  
loading 17  
C
cable, part number  
USB 45  
cards  
I
improving print quality 53  
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index cards  
loading 17  
Ink Low 61  
menu headings 6  
Paper Jam message 59  
paper jam, clearing 59  
paper loading 16  
part number  
color print cartridge 38  
USB cable 45  
installing  
Cover Open 60  
Ink Low 61  
other 64  
print cartridges 38  
iron-on transfers  
loading 18  
Unlock Scanner 62  
L
left arrow 5  
Lexmark All-In-One  
Center 8  
Lexmark Solution Center  
tabs  
notices 66  
Advanced 12  
Contact Information  
12  
Photo Options 5  
wiping 44  
How To 12  
Maintenance 12  
Troubleshooting 12  
using 12  
loading 17  
Power 5  
operator panel 3  
copying with 20  
scanning with 20  
sending a fax 26  
using 3  
Lexmark X5100 Series  
Photo Editor 10  
Lexmark X5100 Series  
Solution Center 11  
light  
Power light 3  
preserving print  
Optical Character  
Recognition (OCR) 37  
Options 5  
Power 3  
loading  
banner paper 27, 28  
cards 17  
ordering supplies 45  
custom size paper 17  
envelopes 17  
greeting cards 17  
index cards 17  
iron-on transfers 18  
paper 16  
photo cards 17  
photo paper 17  
postcards 17  
specialty paper 19  
transparencies 17  
paper  
banner 18  
card stock 17  
cards 17  
custom size 17  
envelopes 17  
iron-on transfers 18  
labels 17  
loading specialty 19  
photo 17  
Print Properties 9  
print quality,  
troubleshooting 53  
printer software  
installing 64  
uninstalling 64  
printing 26  
plain 17  
transparencies 17  
banner 28  
iron-on transfers 36  
M
maintenance 38  
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mirror images 36  
posters 33  
repeated images 34  
setup 1  
U
software 64  
Lexmark All-In-One  
projects  
banner 28  
color copies 29  
creating 27  
enlarging or reducing  
patterns 31  
mirror images and  
iron-on transfers 36  
Optical Character  
Recognition (OCR)  
37  
Lexmark X5100 Series  
Photo Editor 10  
specialty paper  
specialty papers  
cards 17  
personalizing fabric  
36  
custom size paper 17  
envelopes 17  
poster 33  
iron-on transfers 18  
postcards 17  
repeating images 34  
scanningaphotograph  
to e-mail 30  
scanning multiple  
pages or images 32  
transparencies 17  
R
Reduce/Enlarge 5  
removing print cartridges  
39  
repeating images 34  
right arrow 5  
cartridgecarrierstalled  
S
safety information 2  
scanner lid 3  
scanner lock 3  
scanner support 3  
scanner unit 3  
closing 57  
Cartridge Error 62  
general 46  
out of paper 61  
Paper Jam 59  
print quality 53  
setup 46  
scanning 22  
operator panel 22  
placing document 16  
software 24  
scanning multiple images  
32  
Select 5  
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Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,  
registered in the United States and/or other countries.  
© 2002 Lexmark International, Inc.  
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