LevelOne IP Phone VOI 7010 User Manual

LevelOne  
VOI-7010 / VOI-7011  
SIP IP Telephone  
User Manual  
Ver. 1.0 - 0707  
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Safety  
FCC WARNING  
This equipment may generate or use radio frequency energy. Changes or  
modifications to this equipment may cause harmful interference unless the  
modifications are expressly approved in the instruction manual. The user could  
lose the authority to operate this equipment if an unauthorized change or  
modification is made.  
This equipment has been tested and found to comply with the limits for a Class  
B digital device, pursuant to Part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off and  
on, the user is encouraged to try to correct the interference by one or more of  
the following measures:  
1) Reorient or relocate the receiving antenna.  
2) Increase the separation between the equipment and receiver.  
3) Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
4) Consult the dealer or an experienced radio/TV technician for help.  
CE Declaration of conformity  
This equipment complies with the requirements relating to electromagnetic  
compatibility, EN 55022 class B for ITE, the essential protection requirement of  
Council Directive 89/336/EEC on the approximation of the laws of the Member  
States relating to electromagnetic compatibility.  
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Table of Contents  
1. INTRODUCTION ............................................................. 1  
1.1. FEATURES .................................................................. 2  
1.2. PACKING CONTENTS.................................................... 3  
1.3. OPTIONAL................................................................... 3  
2. HARDWARE DESCRIPTION .......................................... 5  
2.1. LCD DISPLAY AND KEYPADS ........................................ 5  
2.2. FRONT PANEL ............................................................. 6  
2.3. CONNECTION DIAGRAM ............................................... 8  
2.4. INSTALLATION.............................................................. 9  
2.5. DEFAULT SETTING..................................................... 10  
2.6. RESET TO DEFAULT ................................................... 10  
3. WEB CONFIGURATION................................................ 12  
3.1. PHONE BOOK............................................................ 14  
Speed Dial Setting ......................................................... 16  
3.2. PHONE SETTING ....................................................... 18  
Call Forward................................................................... 19  
SNTP ............................................................................. 21  
Volume........................................................................... 22  
Ringer ............................................................................ 24  
DND (Do Not Disturb) .................................................... 25  
Auto Answer................................................................... 26  
Dial Plan......................................................................... 28  
Flash Time ..................................................................... 33  
Call Waiting.................................................................... 34  
Soft-key.......................................................................... 35  
Hot line........................................................................... 36  
Alarm.............................................................................. 37  
3.3. NETWORK................................................................. 38  
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Network Status............................................................... 39  
WAN Settings................................................................. 40  
LAN Settings.................................................................. 42  
DDNS Setting................................................................. 43  
VLAN Settings................................................................ 45  
DMZ ............................................................................... 47  
Virtual Server ................................................................. 48  
PPTP.............................................................................. 50  
3.4. SIP SETTINGS .......................................................... 52  
Service Domain.............................................................. 54  
Codec............................................................................. 58  
Codec ID........................................................................ 61  
Other Settings................................................................ 62  
3.5. OTHERS ................................................................... 63  
Auto Config .................................................................... 64  
FXO Port........................................................................ 65  
MAC Clone..................................................................... 66  
Tones ............................................................................. 67  
Advanced....................................................................... 68  
3.6. USER PASSWORD...................................................... 70  
3.7. SAVE CHANGE .......................................................... 70  
3.8. UPDATE.................................................................... 71  
Update Firmware ........................................................... 72  
Auto Update Settings..................................................... 74  
Default Setting ............................................................... 75  
3.9. REBOOT ................................................................... 76  
4. LCD DISPLAY AND KEYPAD ....................................... 77  
4.1. KEYPAD DESCRIPTIONS ............................................. 78  
4.2. LCD MENU............................................................... 80  
1.  
2.  
3.  
4.  
Phone Book......................................................... 80  
Call History.......................................................... 80  
Call setting .......................................................... 81  
Network............................................................... 83  
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5.  
6.  
7.  
SIP Settings......................................................... 84  
NAT Transversal.................................................. 86  
Administrator....................................................... 86  
5. APPLICATION EXAMPLE............................................. 87  
5.1. PSTN CALLING......................................................... 88  
5.2. SIP-TO-SIP CALLING ................................................ 89  
5.3. SIP-TO-PSTN CALLING............................................. 91  
5.4. PSTN-TO-SIP CALLING............................................. 93  
5.5. 3-WAY CONFERENCE CALLING................................... 95  
5.6. DIRECT IP TO DIRECT IP CALLING .............................. 97  
5.7. FREEWORLD DIALUP (FWD) ..................................... 98  
SIP Settings ................................................................... 99  
Codec Setting .............................................................. 100  
6. SPECIFICATION.......................................................... 101  
7. TROUBLE SHOOTING ............................................... 103  
7.1. DO NOT HEAR DIAL TONE?........................................ 103  
7.2. CAN NOT ACCESS WEB PAGE?.................................. 103  
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1. Introduction  
The VOI-7010 / VOI-7011 IP Phone are an LCD VoIP Phone  
with SIP Protocols for Voice over IP (VoIP) applications. IP  
Phone can make a VoIP call over the ADSL Internet connection,  
and it provides one RJ45 WAN port for ADSL Internet  
connections plus one RJ45 LAN port for Notebook PC  
connection. With the embedded NAT/DHCP server, IP Phone  
can be easily configured for different network diagrams by PC  
Web browser and telephone keypads. This is very suitable for  
ITSP (Internet Telephony Service Providers) and SOHO users  
to make VoIP calls.  
Moreover, with PPTP VPN client supported, user can create  
secured tunnel between central office and IP Phone, make  
sure your communication is safe.  
VOI-7011 provides one FXO port to connect to traditional  
telephone line, it allows forwarding calls from traditional  
telephone line to VoIP, or vice versa.  
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1.1. Features  
.
SIP v1 (RFC2543), v2 (RFC3261) with MD5  
authentication (RFC2069 and RFC 2617)  
RJ45 x 2 for Ethernet WAN and LAN ports  
ITU-T G.711, G.723, G.726, G.729A/B, VAD and CNG for  
Speech Codec  
.
.
.
.
.
.
.
ITU-T G.165/168 Echo Cancellation  
LCD Display for registered IP phone number  
Configurations by Web Browser and Telephone Keypads  
Embedded NAT/DHCP Server  
PPPoE/DHCP Client for Dynamic IP plus NAT, DNS, and  
DDNS Clients  
.
.
Support STUN server for NAT Traversal  
Speed Dial, Call Forward/Waiting/Transfer/Hold, and  
3-Way Conference Call features  
.
Direct IP/URL Dial without SIP Proxy or Dial number via  
SIP server  
.
.
.
Phone book stores up to 140 records  
VPN PPTP Client embedded  
One FXO port to forwarding calls *  
* Only VOI-7011 provides FXO port  
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1.2. Packing Contents  
Open the shipping cartons of the Switch and carefully unpacks  
its contents. The carton should contain the following items:  
¡
¡
¡
¡
SIP IP Telephone  
Power Adaptor (12VDC/1A)  
Cat.5 Cable  
CD User Manual  
If any item is found missing or damaged, please contact your  
local reseller for replacement  
1.3. Optional  
DHM-1000  
Lightweight Single Headset with Microphone  
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2. Hardware Description  
2.1. LCD Display and Keypads  
The LCD display and keypads of IP Phone are as the following.  
LCD Display  
Menu Key  
Speed Dial  
Function Key  
REG / VMS  
Volume  
Up / Down  
Number  
Keypads  
Redial / Hold  
Transfer  
Handsfree  
Microphone  
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2.2. Front Panel  
VOI-7010  
LAN WAN  
RJ45 RJ45  
Headset  
Power  
VOI-7011  
LAN WAN  
RJ45 RJ45  
FXO  
Headset  
Power  
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Memory Card  
Use the memory card as a name index for speed dialler or  
extensions.  
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2.3. Connection Diagram  
Power  
Optional  
Headset  
WAN  
Internet  
LAN  
PSTN  
Note  
Public Switched Telephone Network (PSTN),  
which refers to the international telephone system  
based on copper wires carrying analog voice data  
Telephone service carried by the PSTN is often  
called plain old telephone service (POTS).  
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2.4. Installation  
1.  
2.  
3.  
4.  
Connect IP Phone RJ45 WAN port to NAT Router using a  
Category 5 LAN cable.  
Connect IP Phone RJ45 LAN port to Notebook PC using  
a Category 5 LAN cable.  
Connect DC power adaptor, and the LCD panel will start  
showing Loading Program! and System Initialized.  
The LCD panel will show Date, Time and No service  
without SIP registration, or <phone number> after  
successful SIP registration.  
5.  
6.  
Pick up the phone, and the LCD panel will show IP  
Dialling.., and you should hear a dial tone. Please hang  
up. If not, please check if the RJ45 WAN port is  
connected.  
Press MENU / 4.Network / 2.Status from the keypad to  
check the IP address for IP Phone. The MENU key is  
used for escape, and the ENTER key for selection. The  
default IP address is 192.168.1.100. You need this IP  
address for Web configurations in Chapter 7.  
Please refer to VoIP applications examples of SIP  
registrations, and register IP Phone into your SIP server.  
The LCD panel will show Date, Time and registered  
<phone number> after successful SIP registration.  
Press the Hand-Free key, and you should hear a dial tone.  
Press 123456# to call the party with the number 123456  
7.  
8.  
9.  
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registered in the SIP server. Note that # will dial out the  
number immediately. Dialling without # will not dial out  
until the auto dial timer (default=5 seconds) elapsed. In a  
moment, you should hear a ring back tone, and wait for  
answer.  
2.5. Default Setting  
IP Address : 192.168.1.100 (LAN)  
Login Name : root  
Password : root  
2.6. Reset to Default  
Press MENU / 7.Administrator / 2.Default setting / 1.Load  
default by using Menu and arrow keys to reset back to factory  
defaults, and the LCD panel will start showing Loading  
Program and System Initialized. Please use the MENU key  
for escape, and the ENTER key for selection.  
Press MENU / 7.Administrator / 6.Restart to reboot IP Phone.  
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3. Web Configuration  
You may enter the IP address from PC Web browser to  
configure IP Phone. For example, enter http://192.168.1.100  
from Web browser to display login page as follows.  
Enter the username and password into the blank field. The  
default settings are:  
Username: root  
Password: root  
Click the ¡Login¡ button will enter the management information  
page for system setup.  
Note  
Whenever you change the setting in each Web page, please  
remember to click the ¡Submit¡ button in the page, and click  
the ¡Save¡ button to save into the non-volatile memory and  
click the ¡Reboot¡ button to activate the new settings.  
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System Information  
After login, you will see the system information like firmware  
version, Codec, etc in this page. You may click the button list at  
the left hand side to configure the IP Phone.  
Caution  
VOI-7010 and VOI-7011 use different firmware  
format, check it carefully before upgrade  
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3.1. Phone Book  
The Phone Book specifies pre-record phone list and speed  
dialling function, it allows up to 140 records on the phone book.  
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Input the Position (0~139), Name and URL, then click the ¡Add  
Phone¡ button to enter.  
Note  
URL can be either complete strings or numbers  
only, it depends on your service provider.  
Example  
Phone  
Name  
URL  
Select  
1
2
3
4
David  
Bill  
221  
Jone  
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Speed Dial Setting  
For Speed Dial function you can add/delete Speed Dial number  
up to maximum 10 entries in Speed Dial Phone List.  
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If you need to add a phone number into the Speed Dial list, you  
need to enter the position, the name, and the phone number  
(by URL type). When you finished a new phone list, just click  
the ¡Add Phone¡ button.  
If you want to delete a phone number, please select the phone  
number you want to delete then click ¡Delete Selected¡ button.  
If you want to delete all phone numbers, please click ¡Delete  
All¡ button.  
Example  
Press [2] [#] on telephone to Speed Dial the phone number 2  
immediately.  
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3.2. Phone Setting  
The sub pages are as follows; Call Forward, SNTP, Volume,  
Melody (Ringer), DND, Auto Answer, Dial Plan, Flash Time,  
Call Waiting, Soft-key, Hotline and Alarm functions.  
Phone Setting  
Call Forward  
SNTP  
Volume  
Melody  
DND  
Auto Answer  
Dial Plan  
Flash Time  
Call Waiting  
Soft-key  
Hot line  
Alarm  
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Call Forward  
You can have your incoming calls forwarded to a specified  
destination. You can select the forward mode and enter the  
forward URL.  
All Forward  
All incoming calls are forwarded to the  
URL you choose.  
Busy Forward  
The incoming calls are forwarded to the  
URL when your line is busy.  
No Answer  
Forward  
All incoming calls are forwarded when you  
do not answer the call within specified  
time period  
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All Fwd No  
Specify All Forward number  
Specify Busy Forward number  
Busy Fwd No  
No Answer Fwd Specify No Answer Forward number  
No  
No Answer Fwd Specify the time period before forward  
Time Out  
calls  
Note  
You have to set the Time Out Timer to start to  
forward the calls. It requires ¡Submit¡, ¡Save¡ and  
¡Reboot¡ to activate new settings  
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SNTP  
You can setup the primary and second SNTP Server IP  
Address, to get the date/time information. You may also set the  
Time Zone, and how long need to synchronize again. When  
you finished the setting, please click the ¡Submit¡ button.  
SNTP (Simple Network Time Protocol)  
SNTP is an acronym that stands for Simple Network Time  
Protocol. SNTP enables IP Phone to synchronizing the clocks  
over Internet Time Servers which it is very precise timekeeping  
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Volume  
Raise or lower the sound level by using the Volume Control.  
For example, if it is difficult to hear the other party's voice;  
raise the Handset Volume, or If the other party has difficulty  
hearing you; raise the Handset Gain level.  
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Handset Vol.  
Speaker Vol.  
Ringer Vol.  
Set the volume to hear from the handset  
Set the volume to hear from the Speaker  
Set the volume of ringer  
PSTN-Out Vol.  
Set the PSTN volume for you to hear  
Handset Gain  
Speaker Gain  
PSTN-In Gain  
Set the volume send out to the other side¡s  
handset  
Set the volume send out to the other side¡s  
speaker  
Set the volume send out to the other side¡s  
handset.  
Note  
PSTN function is only available on VOI-7011  
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Ringer  
You may set ON the ringer and select different ringer type for  
Melody settings.  
Note  
Because the default ringer is ringer 1, it means  
the setting will remain as off if you switch On and  
select ringer 1  
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DND (Do Not Disturb)  
You can setup the DND (Do Not Disturb) to keep the phone  
silence. You may set this feature when you are in a meeting or  
busy.  
DND Always  
DND Period  
All incoming call will be blocked when  
enabled  
Set a time period and the phone will be  
blocked during the time period  
When the time in ¡From¡ is greater than  
¡To¡, the Block time will be from Day 1 to  
Day 2.  
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Auto Answer  
You may enable the Auto Answer function to answer the  
incoming call by FXO port. When the ring count exceeds the  
number set in Auto Answer Counter, the FXO port will auto  
answer and allow for extension calls from PSTN to VoIP and  
vice versa.  
For the incoming call from the Internet, the FXO port will  
answer with a PSTN dial tone and allow caller to redial to  
PSTN phone number. For the incoming call from PSTN, the  
FXO port will answer with a short beep tone and allow caller to  
redial to VoIP number. PIN Code is used to prevent from call  
piracy. The caller needs to enter the right PIN code followed by  
¡#¡ to get the PSTN dial tone. Incorrect PIN Code will result in  
call disconnect. The Auto Answer is disabled at default.  
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Auto Answer  
Enable this function to answer the  
incoming calls from PSTN line  
automatically. It allows user to place call to  
Internet again.  
Auto Answer  
Counter  
Set time period before phone pick up the  
calls automatically  
PIN Code  
Enabled  
Enable the call restriction from PSTN line  
to VoIP or vice versa.  
PIN Code  
Set the PIN code. User requires to enter  
correct code which correspond with before  
get second dial tone.  
Note  
This function is only available on VOI-7011  
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Dial Plan  
Dial plan and auto dial timer settings can be set in this page.  
The dial plan allows you to map the dialling into an  
easy-to-remember phone number system. The auto dial timer  
specifies the elapse time between the dialling digits.  
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When Drop prefix is ON and the dialling prefix is matched, the  
prefix will be dropped and replaced by the rule digits and  
followed by the rest of dialling digits. When Drop prefix is OFF  
and the dialling prefix is matched, the rule digits will be added  
before the dialling digits in accord with the settings.  
Dialling Prefix Example  
Note  
Symbol x equals 0,1,2,3,4,5,6,7,8,9  
Symbol + equals or  
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Example 1  
Drop Prefix  
No  
Replace Rule 1  
Result:  
002, 8613+8662  
a) Pressing 8613xxx will result in dialling out 002 8613 xxx  
b) Pressing 8662xxx will result in dialling out 002 8662 xxx  
Example 2  
Drop Prefix  
Replace Rule 2  
Result:  
Yes  
006, 002+003+004+005+007+009  
a) Pressing 002xxx will result in dialling out 006 xxx  
b) Pressing 003xxx will result in dialling out 006 xxx  
Example 3  
Drop Prefix  
Replace Rule 3  
Result:  
No  
009, 12  
a) Pressing 12xxx will result in dialling out 009 12 xxx  
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Example 4  
Drop Prefix  
No  
Replace Rule 4  
Result:  
007, 5xxx+35xx+21xx  
a) Pressing 5xxx will result in dialling out 007 5 xxx  
b) Pressing 534 will result in dialling out 534 (Not matched)  
c) Pressing 35xx will result in dialling out 007 35 xxx  
d) Pressing 356 will result in dialling out 356 (Not matched)  
e) a) Pressing 35668 will result in dialling out 35668 (Not matched)  
Example 5  
Dial Now: *xx+#xx+11x+xxxxxxxx  
1) Pressing *00, *01, *02, ..., *99 will result in dialling out the  
same *xx immediately.  
2) Pressing #00, #01, #02, ..., #99 will result in dialling out the  
same #xx immediately.  
3) Pressing 110, 111, ..., 119 will result in dialling out the same  
11x immediately.  
4) Pressing 12345678 (8 digits) will result in dialling out  
12345678 immediately. This implies that the phone  
numbers with 9 or more digits are prohibited.  
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Auto dial Timer The inter-digit timer. Default is 5 seconds  
Use # as send  
key  
Enable or disable ¡#¡ key as send key  
Use * for IP  
dialling  
Enable or disable ¡*¡ key as IP dialling key  
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Flash Time  
Pressing quick on and off-hook (Flash) allows you to use  
special features of your host PBX such as transferring an  
extension call, or accessing optional telephone services such  
as Call Waiting. The flash time depends on your telephone  
exchange or host PBX.  
Note  
The Flash Time depends on your telephone  
exchange or Telephone Company. Check system  
administrator for more information  
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Call Waiting  
You can enable the call waiting function in this page. It allows  
answering another coming call by pressing flash key while  
holding the current call. You may switch back to previous call  
by pressing flash key again.  
Note  
Flash key means On-hook and Off-hook in short  
period without hanging up the call.  
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Soft-key  
You can configure the pickup and VMS key setting to co-work  
with IP PBX in this page. These keys are corresponding with  
Function keys [VMS] and [Pick Up].  
IP Phone may pick up the incoming call for another IP Phone  
when registered in the same IP PBX. When you hear other IP  
Phone is ringing, you may pick up you phone and press [Pick  
Up] function key to answer for that IP Phone. You may press  
the [Speaker Phone] key then [Pick Up] function key as well.  
When registered in IP PBX with incoming voice message, the  
LED VMS will start flashing. To hear the message you may  
press the [Speaker Phone] key then [VMS] function key. You  
may also pick up the handset and press [VMS] function key.  
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Hot line  
When Hot Line mode is enabled, you just lift up the handset  
and the IP Phone will call the Hot line number immediately. The  
default for Hot Line mode is disabled.  
Note  
Hot-Line Mode is very convenient for IP calling to  
Public Switching Telephone Network (PSTN)  
number through FXO Gateway  
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Alarm  
You can set the IP Phone as Alarm clock, default is disabled.  
IP Phone starts ringing at time you configured, turn it off by  
press [Speaker Phone] or Off-hook.  
Note  
IP Phone rings different frequency while Alarm  
goes off.  
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3.3. Network  
You can check the Network status, and configure the WAN,  
LAN, DDNS, VLAN, DMZ, Virtual Server and PPTP settings in  
this section.  
Network  
Status  
WAN  
LAN  
DDNS  
VLAN  
DMZ  
Virtual Server  
PPTP  
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Network Status  
You can check and show the current Network settings in this  
page. Interface 0 shows WAN port status, and Interface 1  
shows LAN port status.  
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WAN Settings  
The WAN setting is used to configure the Ethernet port  
connects to the ADSL Modem/Router, or Ethernet switch.  
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LAN Model  
The default setting is NAT mode for IP  
Phone, and this enables the embedded  
NAT router between the LAN port and PC  
port. You may change to Bridge Mode if  
you need NOT use the embedded NAT  
router. When setting to Bridge Mode, the  
WAN and the LAN ports will be bridged.  
IP Type  
There are three selections for WAN: Fixed  
IP, DHCP Client, and PPPoE modes. This  
WAN setting is for the LAN port when set  
in NAT mode. The WAN default is at  
DHCP Client Mode.  
For Fix IP Mode, please make sure the IP  
address. Net Mask, Gateway, and DNS  
settings are suitable in your current  
network environment.  
For PPPoE Mode, you have to enter  
correct username and password to get the  
IP address from your Internet Service  
Provider.  
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LAN Settings  
This embedded NAT is useful for ADSL users without NAT  
router, and it separates the WAN port from the LAN port to  
perform router IP address translation. Connect your PC to the  
LAN port, set your PC as DHCP Client mode, and then the PC  
will get an IP address from the IP Phone automatically.  
Note  
You must set LAN Mode as NAT under WAN  
Settings, otherwise the DHCP Server will not work  
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DDNS Setting  
DDNS (Dynamic DNS) A service that lets anyone on the  
Internet gain access to resources on your local network when  
the Internet address of that network is constantly changing.  
When it detects that the IP address of the cable or DSL modem  
has changed, it notifies the DDNS service provider of the new  
address.  
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You need to have a DDNS account before configuring the  
DDNS setting. Usually, most of the VoIP applications are  
working with a SIP Proxy Server. Nonetheless, you may have a  
DDNS account with a public IP address, and others can call  
you via the DDNS account.  
Example  
In this example, the other user can place VoIP calls to your IP  
Phone directly by your domain address.  
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VLAN Settings  
This function provides packets control over LAN, it must work  
with Ethernet switch supported. 802.1Q-compliant can be  
configured to transmit tagged or untagged frames. A tag field  
containing VLAN (and/or 802.1p priority) information can be  
inserted into an Ethernet frame.  
VLAN Packets  
If you enable VLAN Packets and set the  
VID, User Priority, and CFI, then all the  
incoming packets will be checked with the  
IP Address and the VID.  
VID  
(802.1Q/TAG)  
VLAN identifier (VID) between one and  
4,094 into each frame. A VID must be  
assigned for each VLAN.  
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User Priority  
(802.1P)  
Eight classes are defined by 802.1p.  
Highest priority is seven, which might go  
to network-critical traffic such as Routing  
Information Protocol.  
Values five and six might be for  
delay-sensitive applications such as  
interactive video and voice  
CFI  
CFI (Canonical format indicator). A 1-bit  
indicator that is always set to zero for  
Ethernet switches. CFI is used for  
compatibility between Ethernet and Token  
Ring networks. If a frame received at an  
Ethernet port has a CFI set to 1, then that  
frame should not be bridged to an  
untagged port.  
Note  
The prioritization specification works at the media  
access control (MAC) framing layer of the OSI  
model. To be compliant with 802.1p, Layer 2  
switches must be capable of grouping incoming  
LAN packets into separate traffic classes.  
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DMZ  
In computer networks, a DMZ (demilitarized zone) is a  
computer host or small network inserted as a "neutral zone"  
between a company's private network and the outside public  
network  
Enable the DMZ and enter the Host IP address into DMZ Host  
IP.  
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Virtual Server  
The IP Phone can be configured as a virtual server. This  
function is ideal for that remote users accessing Web or FTP  
services via the public IP address can be automatically  
redirected to local servers in the LAN. It also capable of  
port-redirection, when incoming traffic to a particular port may  
be redirected to a different port on the server computer.  
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For example, if use runs ftp server on the LAN, IP address is  
192.168.1.8, port number is 21 as ftp standard. In this case,  
you can access your local network ftp server via Internet  
through Virtual Server enabled IP Phone.  
Application Diagram  
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PPTP  
Point-to-Point Tunnelling Protocol (PPTP) is a network protocol  
that enables the secure transfer of data from a remote client to  
a private enterprise server by creating a virtual private network  
(VPN) across TCP/IP-based data networks. PPTP supports  
on-demand, multi-protocol, virtual private networking over  
public networks, such as the Internet. This IP Phone has  
built-in PPTP Client which allows connection to a PPTP based  
Virtual Private Network (VPN), such as VPN Broadband Router  
or IP-PBX with PPTP function built-in.  
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PPTP  
Select On to enable PPTP function  
Enter PPTP Server¡s IP address or URL  
Enter login user name  
PPTP Server  
PPTP  
Username  
PPTP  
Enter password  
Password  
Application Diagram  
Note  
This PPTP function is designed to connect to  
VOI-9300 which enables secured tunnel between  
the Phone and IP PBX.  
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3.4. SIP Settings  
You can setup the Service Domain, Port Settings, Codec  
Settings, RTP Setting, RPort Setting and Other Settings for SIP  
Proxy Server registrations in this page.  
SIP Setting  
Service Domain  
Codec  
Codec ID  
Other  
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Understanding the SIP  
SIP, the Session Initiation Protocol, is a signalling protocol for  
Internet conferencing, telephony, presence, events notification  
and instant messaging. SIP was developed within the IETF  
MMUSIC (Multiparty Multimedia Session Control) working  
group, with work proceeding since September 1999 in the IETF  
SIP working group.  
SIP enabled PBXes and/or SIP User Agents utilize the Session  
Initiation Protocol(SIP) to interconnect and to establish voice  
sessions between each other over an IP Network. SIP  
Telephony has emerged as a viable alternative to legacy (TDM)  
and fixed-line circuits for the establishment and transmission of  
voice communications.  
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Service Domain  
You may register up to three SIP accounts in the IP Phone. You  
can call your friends via firstly enabled SIP account and receive  
the phone calls from all the three SIP accounts. It supports 3  
services, allow user register on different service providers.  
Click ¡Active¡ ON to enable the Service Domain, then enter the  
following items:  
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Realm (1 ~ 3)  
Active  
Enable the SIP account  
Display Name  
User Name  
Register Name  
Enter the name you want to display  
Enter the User Name given by your ITSP  
Enter the Register Name given by your  
ITSP  
Register  
Password  
Enter the Register Password given by  
your ITSP  
Domain Server  
Enter the Domain Server given by your  
ITSP  
Proxy Server  
Enter the Proxy Server given by your ITSP  
Outbound  
Proxy  
Enter the Outbound Proxy of ITSP. If not  
provided, you may skip this  
Status  
Shows register status  
When it shows ¡Registered¡ in the Register Status, it indicates  
a successful registration to the ITSP, and the ¡REG¡ LED will  
On. The IP Phone is then ready for VoIP call. If you have more  
than one SIP account, please follow the steps to register to  
other ITSPs.  
Note  
After you finished the setting, please click the  
¡Submit¡ button and click Save Change  
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DTMF Setting  
You can setup the options for DTMF  
function in this page. The options include  
RFC2833 (Outband DTMF), Inband  
DTMF, and Send DTMF SIP info. The  
default is set at Inband DTMF. If you are  
making two-stage callings for extension to  
PSTN, you may need to select Outband  
DTMF option.  
Port Setting  
The SIP Port and RTP Port numbers are  
default at 5060 and 60000, respectively.  
The RTP port number must be even  
number. If you have more than one VoIP  
phones under the same NAT router, it is  
recommended that different RTP port  
numbers be assigned to each of IP  
Phones.  
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STUN Setting  
The STUN function must be enabled to  
work properly behind NAT when  
registered in SIP server. You may enter  
the STUN server IP address and the  
STUN port number. Please check your  
ITSP for STUN information.  
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Codec  
You can setup the Codec priority, RTP packet length, and VAD  
function in this page. Codecs basically convert analog signals  
to digital form and vice versa.  
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Codec Priority  
Adjust Codec priority to meet your  
requirement, lower number shows higher  
priority.  
RTP Packet  
Length  
Adjust Codec g711, g729 and g723 packet  
length  
G.723 5.3K  
Voice VAD  
Enables 5.3K bit/s rate when use g723  
VAD (Voice Activity Detection) is used to  
reduce the transmission rate during  
inactive speech periods. VAD classifies  
the input signal into active speech,  
inactive speech or background noise.  
Based on the VAD decisions.  
One of the most important factors is how much bandwidth is  
used for each VoIP call. The higher the CODEC bandwidth is,  
the higher the cost of each call across the network will be.  
Following is a list of CODECs and their associated bandwidth:  
G.711 The G.711 pulse code modulation (PCM) coding scheme  
uses the most bandwidth. G.711 takes samples 8000 times per  
second, each of which is 8 bits in length, for a total bandwidth  
of 64,000 bps.  
G.726 The G.726 adaptive differential pulse code modulation  
(ADPCM) coding schemes use somewhat less bandwidth.  
While each coding scheme takes samples 8000 times per  
second like PCM, G.726 ADPCM uses 4, 3, or 2 bits for each  
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sample, thereby resulting in total required bandwidths of  
32,000, 24,000, or 16,000 bps.  
G.729 The G.729 and G.729A conjugate structure algebraic  
code excited linear prediction (CS-ACELP) coding scheme  
also compresses PCM using advanced codebook technology.  
It uses 8000 bps of total bandwidth.  
G.723 The G.723 and G.723A multipulse maximum likelihood  
quantization (MPMLQ) coding schemes use a look-ahead  
algorithm. These compression schemes result in a required  
bandwidth of 6300 or 5300 bps.  
GSM GSM (Global System for Mobile communications) is a  
cellular phone system standard popular outside the USA. The  
speech signal is divided into blocks of 20 ms. These blocks are  
then passed to the speech codec, which has a rate of 13 kbps,  
in order to obtain blocks of 260 bits.  
Note  
The network administrator should balance the  
need for voice quality against the cost of  
bandwidth in the network when choosing  
CODECs.  
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Codec ID  
You can setup the Codec ID in this page. You need to follow  
the ITSP suggestion to setup these items.  
Note  
Two VoIP devices with different Codec ID will  
cause the interoperability issue. If you are talking  
with others got some problems, you may ask the  
other one what kind of Codec ID he use, then you  
can change your Codec ID.  
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Other Settings  
You can setup the Hold by RFC and QoS in this page. To  
change these settings please follows your ITSP information.  
The QoS is used to set the voice packet priority. Higher value  
other than zero will get higher priority for the voice packets in  
Internet. However, the QoS function still needs to cooperate  
with the other Internet devices. SIP Expire Time depends on  
your ITSP required.  
Note  
For more information about these advanced  
features, please ask your network administrator or  
service provider help desk.  
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3.5. Others  
Auto Configuration function can be used to download the  
original configurations stored in the TFTP or FTP server.  
Others  
Auto Config  
FXO Port  
MAC Clone  
Tones  
Advanced  
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Auto Config  
This feature allows service provider to provision their  
customer's IP Phone, end-to-end. By employing a TFTP / FTP /  
HTTP server, the provisioning server writes the configuration  
files needed to automatically configure the IP Phone. Before  
enabling this auto configuration, you must select Bridge ON  
and Fixed IP type in Network settings.  
Note  
Auto Config is idea for ITSP or large network  
group to deploy VoIP devices easily  
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FXO Port  
The FXO Port is to configure and match the PSTN line  
impedance for each country. This setting relates to your local  
telecom or Private Branch eXchange (PBX) system  
Note  
FXO Port setting is for the VOI-7011 only  
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MAC Clone  
The MAC Clone function is to clone the MAC when only one  
MAC is available from ITSP. Enable it to copy the MAC address  
of the Ethernet Card installed by your ISP and replace the  
WAN MAC address with the MAC address of the IP Phone.  
Note  
It is not recommended that you change the default  
MAC address unless required by your ISP  
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Tones  
The Tone setting can be adjusted to generate Dial tone, Ring  
tone, Ring Back tone, and Busy tone for different countries  
Note  
To meet your current system tone settings, please  
refer to PBX technical manual or ask telecom  
technician.  
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Advanced  
The advanced settings might be useful for some network  
requirements. The ICMP function is to echo when someone  
ping this device. This can prevent from hacker attacking the  
device by not echoing.  
ICMP Not Echo ICMP is used to acknowledge and echo  
for the Ping request. IP Phone will echo  
for the IP Ping request at default.  
Selecting ON for ICMP Not Echo will  
ignore the IP Ping request and keep silent.  
This is sometime useful for network  
security.  
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Send  
Select No if you subscribe to CallerID  
Anonymous  
CID  
service on your PSTN line, otherwise Yes  
Management  
from WAN  
Select Yes to allow user manage the IP  
Phone from WAN  
Send Flash  
Event  
Select DTMF Event, the Flash will be sent  
as a DTMF event. Select SIP INFO, Flash  
is transmitted by SIP INFO messages  
SIP Encrypt  
This feature only work with ITSP required.  
PPPoE Retry  
Period  
Set Re-connect time period when DSL  
PPPoE connection is disconnected.  
System Log  
Server  
Enter IP address or URL of log server  
System Log  
Type  
To set the log type, it depends on your  
network administrator requirement.  
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3.6. User Password  
You may create the login name and password in this page.  
3.7. Save Change  
You must save the changes you have made, and click the Save  
button. After clicking the ¡Save¡ button, the IP Phone will save  
the new settings into ROM and reboot it automatically  
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3.8. Update  
User can update the IP Phone firmware when new firmware is  
available. Make sure no power off during the firmware upgrade.  
Update  
New Firmware  
Auto Update  
Default  
Caution  
VOI-7010 and VOI-7011 use different firmware  
format, check it carefully before upgrade  
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Update Firmware  
The IP Phone provides two methods, HTTP or TFTP, to update  
new firmware as the following steps:  
1.  
2.  
3.  
Select the firmware code type, Risc or DSP code. (mostly  
for Risc code)  
Click the ¡Browse¡ button to choose the updated file  
location for HTTP download, or  
Select TFTP and enter the IP address of TFTP server for  
firmware download, then click the ¡Update¡ button.  
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Caution  
VOI-7010 and VOI-7011 use different firmware  
format, check it carefully before upgrade  
Do Not power off during the upgrade processing,  
it may damage the IP Phone  
For update firmware by TFTP, the TFTP server is  
required. Contact your network administrator for  
more information  
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Auto Update Settings  
The IP Phone provides three methods, TFTP, FTP or HTTP, to  
update new firmware as the following steps  
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Note  
This function is mainly for your ISP settings only,  
ask your network administrator before change any  
parameters.  
Default Setting  
You can restore the IP Phone to factory default in this page. By  
clicking the ¡Restore¡ button, the IP Phone will restore to  
default and automatically restart again.  
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3.9. Reboot  
You may click the Reboot button to restart, then IP Phone will  
automatically reboot with the stored configurations.  
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4. LCD Display and Keypad  
You can use keypad to configure and to check the status of IP  
Phone. Make sure that the WAN port is connected to ADSL  
Ethernet, or you may hear a busy tone from the telephone.  
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4.1. Keypad Descriptions  
Key  
Descriptions  
1
¡1¡, ¡-¡, ¡
٫
¡, ¡!¡, ¡?¡  
2
¡2¡, ¡a¡, ¡b¡, ¡c¡, ¡A¡, ¡B¡, ¡C¡  
¡3¡, ¡d¡, ¡e¡, ¡f¡, ¡D¡, ¡E¡, ¡F¡  
¡4¡, ¡g¡, ¡h¡, ¡I¡, ¡G¡, ¡H¡, ¡I¡  
¡5¡, ¡j¡, ¡k¡, ¡l¡, ¡J¡, ¡K¡, ¡L¡  
3
4
5
6
¡6¡, ¡m¡, ¡n¡, ¡o¡, ¡M¡, ¡N¡, ¡O¡  
¡7¡, ¡p¡, ¡q¡, ¡r¡, ¡s¡, ¡P¡, ¡Q¡, ¡R¡, ¡S¡  
¡8¡, ¡t¡, ¡u¡, ¡v¡, ¡T¡, ¡U¡, ¡V¡  
¡9¡, ¡w¡, ¡x¡, ¡y¡, ¡z¡, ¡W¡, ¡X¡, ¡Y¡, ¡Z¡  
¡0¡, ¡space¡  
7
8
9
0
*
¡*¡, ¡¡¡, ¡:¡, ¡@¡  
#
Start dialling process.  
REDIAL  
HOLD  
TRANSFER  
MENU  
ENTER  
¡REDIAL¡ the last previous number again.  
¡HOLD¡ the current call.  
¡Transfer¡ to the other phone number.  
The ¡Menu¡ key is to set the IP Phone  
The ¡Enter¡ is for setting selections.  
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Key Name  
VOL +/-  
Descriptions  
This is for phone volume settings.  
Up↑ and Down↓ keys for LCD display.  
To show the phone book list.  
UP/DOWN  
P. BOOK  
CALL LOG  
DEL/MUTE  
CONF.  
To show Incoming/outgoing calls history.  
To delete or to mute IP phone.  
For 3-Way Conference Calls.  
M1~M4  
These are for 4 speed dial numbers.  
LINE1~LINE3 For Realm 1 to Realm 3 SIP registrations.  
DND  
FORWARD  
VMS  
To enable/disable DND for call reject.  
This is for forward function.  
This is for voice messages.  
PICK UP  
PSTN  
To pick up incoming call for other IP Phones.  
Press the key to switch to PSTN line.  
This is for Speaker Phone.  
SPK  
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4.2. LCD Menu  
1. Phone Book  
1.Search  
Search Phone Book  
2.Add entry  
Add new phone number to phone book  
3.Speed dial Add speed dial phone number  
4.Erase all Erase all phone number  
2. Call History  
1.Incoming calls  
Show all incoming call.  
2.Dialed numbers Show all dialled call.  
3.Erase record  
1 All:  
Delete call history.  
Delete all call history.  
2 Incoming:  
3 Dialled:  
Delete all incoming call.  
Delete all dialled out call.  
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3. Call setting  
1 Call forward  
1.All Forward:  
Activation:  
Number:  
To Enabled/Disabled this function.  
Forward to a registered or URL Number.  
2.Busy Forward.  
Activation:  
Number:  
To Enabled/Disabled this function.  
Forward to a registered or URL Number.  
3.No Answer Forward.  
Activation:  
Number:  
To Enabled/Disabled this function.  
Forward to a registered or URL Number.  
4.Ring Timeout:  
Set the Ring times to start the  
Forward function (2 ~ 8  
Rings)  
2 Do not Disturb  
1.Allways:  
Block all calls  
2.By Period:  
3.Period Time:  
Block calls by the period time  
Set the start time and end  
time to Block calls.  
3 Alarm Setting  
1.Activation:  
2.Alarm Time:  
Enable/Disable alarm  
Set the alarm time  
4 Date/Time setting  
1.Date & Time: Set the IP Phone Date and Time.  
2.SNTP setting:  
SNTP:  
Enabled / Disable SNTP.  
Set Primary SNTP server IP address  
or URL.  
Primary SNTP:  
Secondary SNTP: Set Secondary SNTP server IP  
address or URL.  
Time zone:  
Set Time zone.  
Adjustment Time:  
Set adjustment time period.  
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5 Volume and Gain  
1.Handset volume: Set Handset volume from  
0~15 (max.) for you to hear.  
2.Speaker volume: Set Speaker phone volume  
from 0~15 (max.) for you to  
hear.  
3.Handset Gain:  
4.Speaker Gain:  
Set Handset Gain from 0~15  
(max.) for remote site to hear.  
Set Speakerphone Gain from  
0~15 (max.) for remote site to  
hear.  
6 Ringer  
1.Ringer volume:  
Ringer volume selection from  
0~15 (max.).  
2.Ringer type:  
Ringer tone selection from  
1~4.  
7 Auto Dial  
Auto Dial time selection from 3~9  
seconds.  
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4. Network  
1 WAN Setup  
1 IP Type:  
Fixed IP client  
DHCP client:  
PPPoE client:  
2 Fixed IP setting:  
Host IP  
Subnet mask  
Gateway IP  
3 PPPoE setting:  
User name  
Password  
2 LAN Setup  
1 Bridge  
2 NAT  
3 DNS Server  
1 Primary DNS  
2 Secondary DNS  
4 VLAN  
1 Activation  
2 VID  
3 Priority  
4 CFI  
5 Status: Show IP addresses of WAN, LAN and MAC  
address (use UP/Down keys).  
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5. SIP Settings  
Note  
To set the SIP setting from keypad, you have to  
press Menu_7_4 (Administrator System  
Authent) input the password first, or the SIP  
setting may not be allowed to access.  
The default password is root  
1 Service Domain  
1 First realm  
Activation:  
User name:  
Display name:  
Register name:  
Register password:  
Proxy server:  
Proxy Server IP Address  
Domain Server IP Address  
Outbound Proxy IP Address  
Domain server:  
Outbound proxy:  
2 Second realm  
3 Third realm  
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2 Codec  
1 Codec type  
G.711 uLaw:  
G.711 aLaw:  
G.723:  
G.711 uLaw  
G.711 aLaw  
G.723.1  
G.729:  
G.729A  
G.726 16Kbps  
G.726 24Kbps  
G.726 32Kbps  
G.726 40Kbps  
G.726-16:  
G.726-24:  
G.726-32:  
G.726-40:  
2 VAD  
Voice Activity Detection Enable/Disable.  
3 RTP Setting  
1 Outband DTMF:  
2 Duplicate RTP  
Outband DTMF Enabled/Disabled  
No duplicate:  
One duplicate:  
Two duplicate:  
No resend voice packets.  
Resend voice packets once.  
Resend voice packets twice.  
4 RPort Setting  
RPort Enabled/Disabled.  
5 Hold by RFC Hold by RFC3261 Enabled/Disabled.  
6 Status  
Use Up/Down keys to show the SIP  
Proxy register status.  
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6. NAT Transversal  
1 STUN setting  
1.STUN:  
STUN Enabled/Disabled  
Server IP Address  
2.STUN server:  
7. Administrator  
1 Auto Config  
1 Config Mode:  
Select Disable/TFTP/FTP/HTTP for  
auto config function with server.  
Set the TFTP server IP address.  
Set the FTP server IP address.  
2 TFTP server:  
3 FTP server:  
4 FTP Login Name: Set the login name to the FTP server.  
Set the Password to the FTP server.  
5 FTP Password:  
2 Upgrade System You can restore to the default setting  
1 Upgrade Now:  
Select Yes/No to upgrade with the  
upgrade Server.  
2 Upgrade via: Select Disable/TFTP/FTP/HTTP to do  
upgrade.  
3 Status:  
4 Reset Time: Set Yes/No to reset time.  
3 Default setting  
To load/abort the default setting  
4 System Authority Must enter the password first for SIP  
setting. Default is ¡root¡.  
5 Version  
This shows the firmware version.  
This enables Watch Dog function for  
debugging.  
6 Watch Dog  
7 Restart  
This function will restart your IP Phone  
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5. Application Example  
You can use PC Web browser to configure IP Phone. For  
example, enter http://192.168.1.100 from PC web browser.  
A. ADSL Connections with NAT enabled in IP Phone  
B. ADSL Connections with external NAT Router  
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5.1. PSTN Calling  
Applications:  
VOI-7011 is default at the VoIP mode. For PSTN calls, you  
may just pick up the phone, press 0* key or PSTN function key,  
and dial directly to the PSTN number like a normal telephone.  
Configurations:  
The ¡Auto Answer¡ is OFF at default, and the function of  
extension call from SIP to PSTN is disabled. The FXO port is  
for PSTN only and no configuration is needed.  
Calling/Answering:  
1. Pick up the phone and press PSTN function key, and you  
should hear a dial tone.  
2. Press, e.g. 7654321, to call the PSTN party with 7654321.  
In a moment, you should hear a ring back tone, and wait  
for the called PSTN party to answer.  
3. For receiving PSTN incoming calls, you just pick up the  
phone to answer when ringing.  
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5.2. SIP-to-SIP Calling  
Applications:  
The SIP-to-SIP calling works when both calling and answering  
parties are registered to SIP server with given registered phone  
numbers. The ADSL connections can be as in either Diagrams  
A or B. Both parties are registered to SIP server under NAT  
router. For Diagram A without NAT router, you may select  
NAT mode to enable the embedded NAT router. For Diagram  
B with external NAT router, you may select Bridge mode to  
disable the embedded NAT.  
Configurations:  
1. Select either ¡NAT¡ or ¡Bridge¡ in accord with your  
network in ¡WAN settings¡ page,  
2. Select ¡DHCP Client¡ to automatically get an IP address  
from NAT router.  
3. Remember to click the ¡Submit¡ button,  
4. Select Active ¡ON¡ in the ¡SIP settings / Service Domain¡  
page,  
5. Enter the Register Name, Register Password, Proxy  
Server, and Outbound Proxy,  
6. Select ¡ON¡ in the ¡STUN setting¡, if Outbound Proxy is  
NOT available.  
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7. Upon successful SIP registration, the REG LED indicator  
will be ON and the LCD will show registered <phone  
number>.  
Callings:  
8. Pick up the phone, and you should hear a dial tone for  
VoIP mode.  
9. Press 1688# or 1688 to call the party with the registered  
SIP phone number 1688. Note that # key will dial out the  
number immediately. Dialling without # will not dial out  
until the auto dial timer (default=5 seconds) elapsed.  
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5.3. SIP-to-PSTN Calling  
Applications:  
The SIP-to-PSTN calling works when both calling and  
answering parties are registered to SIP server with given  
registered phone numbers. The ADSL can be as in both  
Diagrams A and B. Both parties are registered to SIP server  
with either fixed real IP or private IP under NAT router.  
Configurations:  
1. Same as in Example 2.  
2. Select ¡ON¡ in the ¡SIP settings / STUN setting¡ page, if  
Outbound Proxy is NOT available.  
3. Select ¡ON¡ for the ¡Auto Answer¡ and ¡PIN Code¡ in Call  
settings. Set the Auto Answer Ring Counter, e.g. 3, and  
the PIN code, e.g. 1234  
4. Upon successful SIP registration, the REG LED indicator  
will be ON.  
Callings:  
5. Pick up the phone for VoIP mode, and press 1688# or  
1688 to call another IP Phone with registered SIP phone  
number 1688.  
6. After 3 rings for Auto Answer, the FXO port will auto  
answer with a ¡dodo¡ tone (not dial tone). Press 1234# for  
PIN code and then you will hear a PSTN dial tone. Note  
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you must add the postfix ¡#¡. PIN Code is used to  
prevent from call piracy. Incorrect PIN Code will result in  
call disconnect. If PIN code is OFF, the caller may press  
PSTN number directly.  
7. Press 7654321 to call the PSTN party number of  
7654321.  
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5.4. PSTN-to-SIP Calling  
Applications:  
The applications can be for ADSL connections as in both  
Diagrams A and B. Both parties are registered to SIP server  
with either fixed real IP or private IP under NAT router.  
Configurations:  
1. Same as in Example 2.  
2. Select ¡ON¡ in the ¡SIP settings / STUN setting¡ page, if  
Outbound Proxy is NOT available.  
3. Select ¡ON¡ for the ¡Auto Answer¡ and ¡PIN Code¡ in Call  
settings. Set the Auto Answer Ring Counter, e.g. 3, and  
the PIN code, e.g. 1234.  
4. Make sure the REG LED is ON for a successful SIP  
registration.  
Callings:  
5. Call from PSTN line to the IP PHONE FXO number, e.g.  
7654321. In a moment, you should hear a ring back  
tone, and wait for the IP PHONE to answer. After 3 rings,  
the VoIP mode will auto answer with a ¡dodo¡ tone (not  
dial tone). Press 1234# for PIN code and then you will  
hear a dial tone for VoIP mode. Incorrect PIN Code will  
result in call disconnect. If PIN code is OFF, there will be  
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not ¡dodo¡ tone and the caller may press SIP number  
directly.  
6. Press 1688# or 1688 to call the party with the registered  
SIP phone number 1688. In a moment, you should hear a  
ring back tone, and wait for the VoIP called party to  
answer.  
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5.5. 3-Way Conference Calling  
Applications:  
The Call Transfer and 3-Way Conference Call applications are  
for calls among Parties A, B, and C. Three parties are  
registered to SIP server with either fixed real IP or private IP.  
There are two kinds of call transfer; Blind Transfer and  
Attendant Transfer.  
Blind Transfer:  
1. Party A calls Party B.  
2. While in conversation, Party B may press Transfer key,  
and should hear a dial tone.  
3. Party B press [Party C number] # and hang up to transfer  
to Party C.  
Attendant Transfer:  
1. Party A calls Party B.  
2. While in conversation, Party B may press Transfer key,  
and should hear a dial tone.  
3. Party B press [Party C number] # and talk to Party C.  
4. Hang up from Party B, and then Party A will transfer and  
connect to Party C.  
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3-Way Conference Call:  
1. Party A calls Party B.  
2. While in conversation, Party B may press Hold key to hold  
the call, and should hear a dial tone.  
3. Party B calls Party C.  
4. While in conversation, Party may press Conf. key to join  
in Party A for three-way conference.  
Call Waiting Application:  
When a new call is coming while you are talking, you will hear  
an interrupt ¡dodo¡ tone and you can press Hold key to answer  
the new incoming call. You may press Hold key to switch  
back to the previous call.  
Call Hold Application:  
You may press Hold key to hold the current call for a while,  
then press Hold key again to resume conversations.  
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5.6. Direct IP to Direct IP Calling  
Applications:  
The applications are for ADSL connection without NAT router  
as in Diagram A. Both parties are with fixed real IP. The  
Direct IP calling works when both calling and answering parties  
are with known fixed IP. SIP server registrations are not  
required in this application.  
Configurations:  
1. Select ¡Fixed IP¡ in the ¡Network / WAN settings¡ page,  
2. Enter the items of IP, Subnet Mask, Gateway IP,  
3. Click the ¡Submit¡ button.  
Callings:  
4. Pick up the phone, and you should hear a dial tone.  
5. Press 211*21*191*4# or 211*21*191*4 to call the party  
with the real IP address of 211.21.191.4. Note that # key  
will dial out the number immediately. Dialling without # will  
not dial out until the auto dial timer (default=5 seconds)  
elapsed. In a moment, you should hear a ring back tone,  
and wait for the VoIP called party to answer.  
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5.7. FreeWorld Dialup (FWD)  
Applications:  
This shows how to use FWD as an example for free ITSP  
provider. The applications are for both parties registered to  
FWD SIP server. Visit FWD web site and sign up for a new  
registered account number. Follow the instructions for  
registration. After finished, you will receive a mail sent by the  
FWD mail system, and you will get one FWD phone number  
and password in the mail. For example, the register  
name/phone number is 636346 with password xxxx. Login to  
the Web configuration page.  
FWD Web Site:  
http://www.freeworlddialup.com/  
Username: FWD Number  
Password: FWD Password  
Domain: fwd.pulver.com  
SIP Proxy: fwd.pulver.com:5060  
Outbound Proxy: fwdnat.pulver.com:5082  
OR  
STUN server: stun.fwdnet.net:3478 (Phone must be STUN enabled)  
Listen RTP Port: 8000  
Listen SIP Port: 5060  
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SIP Settings  
You have to enter the Display Name, User Name, Registered  
Name, Registered Password, Domain Server, Proxy Server,  
Outbound Proxy. After finished the setting, click the Submit  
button and the Save Change button. The IP Phone will reboot  
automatically. After boot up, the SIP setting page will show  
¡Registered¡, and the LCD will show registered <phone  
number>; it will shows ¡No service¡ otherwise.  
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Codec Setting  
Callings:  
1. Pick up the phone, and the LCD will show FWD phone  
number <636346>.  
2. Press 12345 to call the party with registered FWD phone  
number 12345. In a moment, you should hear the ring  
back tone, and wait for the called party to answer.  
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6. Specification  
Model No.  
Connector  
LCD Size  
VOI-7010  
VOI-7011  
1 x WAN  
1 x WAN  
1 x LAN  
1 x LAN  
1 x Headset Plug  
1 x Headset Plug  
1 x RJ11 FXO  
16 x 2  
SIP v1 (RFC2543), v2(RFC3261)  
IP/TCP/UDP/RTP/RTCP  
IP/ICMP/ARP/RARP/SNTP  
TFTP Client/DHCP Client/ PPPoE Client  
Telnet/HTTP Server  
DNS Client  
Network Protocol  
VLAN Setting  
DMZ Setting  
Virtual Server  
MAC Clone Setting  
Call Hold  
Call Waiting  
Call Forward  
Caller ID  
Call Function  
3-way conference  
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G.711: 64k bit/s (PCM)  
G.723.1: 6.3k / 5.3k bit/s  
Codec  
G.726: 16k / 24k / 32k / 40k bit/s (ADPCM)  
G.729A: 8k bit/s (CS-ACELP)  
G.729B: adds VAD & CNG to G.729  
VAD: Voice activity detection  
CNG: Comfortable noise generator  
LEC: Line echo canceller  
Packet Loss Compensation  
Adaptive Jitter Buffer  
Voice  
In-Band DTMF  
Out-of Band DTMF  
SIP Info  
DTMF Function  
QoS  
ToS field  
STUN  
NAT Traversal  
Web Browser  
Keypad  
Configuration  
Power  
DC12V, 1.0A  
0 to 40¢C  
Operational  
Temperature  
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7. Trouble Shooting  
7.1. Do not hear dial tone?  
When you pick up the phone and hear a busy tone, it indicates  
the WAN port is NOT connected. The LCD will show Ethernet  
Error! Make sure the ADSL Ethernet cable is connected to the  
WAN port of IP Phone and Power Reset again.  
7.2. Can not access web page?  
IE Web Browser is a useful tool to configure IP PHONE.  
When you have difficulties in accessing the default IP address  
http://192.168.123.1 of IP PHONE as in the following figure, the  
most possibility is that the PC might have different subnet IP  
settings from 192.168.123.xxx. In this case, you must change  
IP PHONE IP address to the same subnet as PC and NAT  
router.  
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Example: To change IP PHONE IP address to the same subnet  
as PC and NAT router  
1. Press the menu to enable DHCP Client mode. IP  
PHONE will reboot, and LED will start flashing to get an IP  
address from NAT DHCP server.  
2. Press Menu_4_5 to read IP Addresses for WAN and LAN  
Ports, for example, 192.168.62.51.  
3. Enter from IE web browser http://192.168.62.51 to login IP  
PHONE web page for configurations.  
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