ThinkServer TS100 Types 6431, 6432, 6433, and 6434
Hardware Maintenance Manual
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ThinkServer TS100 Types 6431, 6432, 6433, and 6434
Hardware Maintenance Manual
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Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page
Second Edition (June 2009)
© Copyright Lenovo 2008.
Portions © Copyright International Business Machines Corporation 2008.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and
are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights
to use, reproduction and disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered
pursuant a General Services Administration ″GSA″ contract, use, reproduction, or disclosure is subject to restrictions
set forth in Contract No. GS-35F-05925.
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Contents
© Lenovo 2008. Portions © IBM Corp. 2008.
iii
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iv ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
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Contents
v
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vi ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
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Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
© Lenovo 2008. Portions © IBM Corp. 2008.
vii
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Guidelines for trained service technicians
This section contains information for trained service technicians.
Inspecting for unsafe conditions
Use the information in this section to help you identify potential unsafe conditions in
an IBM® product that you are working on. Each Lenovo product, as it was designed
and manufactured, has required safety items to protect users and service
technicians from injury. The information in this section addresses only those items.
Use good judgment to identify potential unsafe conditions that might be caused by
non-Lenovo alterations or attachment of non-Lenovo features or options that are not
addressed in this section. If you identify an unsafe condition, you must determine
how serious the hazard is and whether you must correct the problem before you
work on the product.
Consider the following conditions and the safety hazards that they present:
v Electrical hazards, especially primary power. Primary voltage on the frame can
cause serious or fatal electrical shock.
v Explosive hazards, such as a damaged CRT face or a bulging or leaking
capacitor.
v Mechanical hazards, such as loose or missing hardware.
To inspect the product for potential unsafe conditions, complete the following steps:
1. Make sure that the power is off and the power cord is disconnected.
2. Make sure that the exterior cover is not damaged, loose, or broken, and
observe any sharp edges.
3. Check the power cord:
v Make sure that the third-wire ground connector is in good condition. Use a
meter to measure third-wire ground continuity for 0.1 ohm or less between
the external ground pin and the frame ground.
v Make sure that the insulation is not frayed or worn.
4. Remove the cover.
5. Check for any obvious non-Lenovo alterations. Use good judgment as to the
safety of any non-Lenovo alterations.
6. Check inside the server for any obvious unsafe conditions, such as metal filings,
contamination, water or other liquid, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Make sure that the power supply cover fasteners (screws or rivets) have not
been removed or tampered with.
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Guidelines for servicing electrical equipment
Observe the following guidelines when you service electrical equipment:
v Check the area for electrical hazards such as moist floors, nongrounded power
extension cords, and missing safety grounds.
v Use only approved tools and test equipment. Some hand tools have handles that
are covered with a soft material that does not provide insulation from live
electrical currents.
v Regularly inspect and maintain your electrical hand tools for safe operational
condition. Do not use worn or broken tools or testers.
v Do not touch the reflective surface of a dental mirror to a live electrical circuit.
The surface is conductive and can cause personal injury or equipment damage if
it touches a live electrical circuit.
v Some rubber floor mats contain small conductive fibers to decrease electrostatic
discharge. Do not use this type of mat to protect yourself from electrical shock.
v Do not work alone under hazardous conditions or near equipment that has
hazardous voltages.
v Locate the emergency power-off (EPO) switch, disconnecting switch, or electrical
outlet so that you can turn off the power quickly in the event of an electrical
accident.
v Disconnect all power before you perform a mechanical inspection, work near
power supplies, or remove or install main units.
v Before you work on the equipment, disconnect the power cord. If you cannot
disconnect the power cord, have the customer power-off the wall box that
supplies power to the equipment and lock the wall box in the off position.
v Never assume that power has been disconnected from a circuit. Check it to
make sure that it has been disconnected.
v If you have to work on equipment that has exposed electrical circuits, observe
the following precautions:
– Make sure that another person who is familiar with the power-off controls is
near you and is available to turn off the power if necessary.
– When you are working with powered-on electrical equipment, use only one
hand. Keep the other hand in your pocket or behind your back to avoid
creating a complete circuit that could cause an electrical shock.
– When you use a tester, set the controls correctly and use the approved probe
leads and accessories for that tester.
– Stand on a suitable rubber mat to insulate you from grounds such as metal
floor strips and equipment frames.
v Use extreme care when you measure high voltages.
v To ensure proper grounding of components such as power supplies, pumps,
blowers, fans, and motor generators, do not service these components outside of
their normal operating locations.
v If an electrical accident occurs, use caution, turn off the power, and send another
person to get medical aid.
Safety ix
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Safety statements
Important:
Each caution and danger statement in this document is labeled with a number. This
number is used to cross reference an English-language caution or danger
statement with translated versions of the caution or danger statement in the Safety
Information document.
For example, if a caution statement is labeled with “Statement 1”, translations for
that caution statement are in the Safety Information document under “Statement 1”.
Be sure to read all caution and danger statements in this document before you
perform the procedures. Read any additional safety information that comes with the
server or optional device before you install the device.
x
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Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect:
To Disconnect:
1. Turn everything OFF.
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety xi
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Statement 2:
CAUTION:
When replacing the lithium battery, use only the battery recommended by the
manufacturer. If your system has a module containing a lithium battery,
replace it only with the same module type made by the same manufacturer.
The battery contains lithium and can explode if not properly used, handled, or
disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
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Statement 3:
CAUTION:
When laser products (such as CD drives, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
`
Appareil A Laser de Classe 1
Safety xiii
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Statement 4:
≥ 18 kg (39.7 lb)
≥ 32 kg (70.5 lb)
≥ 55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
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Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Statement 12:
CAUTION:
The following label indicates a hot surface nearby.
Statement 13:
DANGER
Overloading a branch circuit is potentially a fire hazard and a shock hazard
under certain conditions. To avoid these hazards, ensure that your system
electrical requirements do not exceed branch circuit protection
requirements. Refer to the information that is provided with your device for
electrical specifications.
Safety xv
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Chapter 1. Introduction
This Hardware Maintenance Manual contains information to help you solve
problems that might occur in the Lenovo ThinkServer™ TS100 Machine Types 6431,
6432, 6433, and 6434 server. It describes the diagnostic tools that come with the
server, error codes and suggested actions, and instructions for replacing failing
components.
Replaceable components are of three types:
v Self-service customer replaceable unit (CRU): Replacement of self-service
CRUs is your responsibility. If Lenovo installs a self-service CRU at your request,
you will be charged for the installation.
v Optional-service customer replaceable unit: You may install an
optional-service CRU yourself or request Lenovo to install it, at no additional
charge, under the type of warranty service that is designated for the server.
v Field replaceable unit (FRU): FRUs must be installed only by trained service
technicians.
For information about the terms of the warranty and getting service and assistance,
see the Warranty and Support Information document.
Related documentation
In addition to this document, the following documentation also comes with the
server:
v Installation Guide
This document is in Portable Document Format (PDF) is available on the
ThinkServer Documentation DVD. It contains instructions for setting up the server
and basic instructions for installing some optional devices.
v User Guide
This PDF is available on the ThinkServer Documentation DVD. It provides
general information about the server, including information about features, and
how to configure the server. It also contains detailed instructions for installing,
removing, and connecting optional devices that the server supports.
v Rack Installation Instructions
This PDF is available on the ThinkServer Documentation DVD. It contains
instructions for installing the server in a rack.
v Safety Information
This document is in PDF on the ThinkServer Documentation DVD. It contains
translated caution and danger statements. Each caution and danger statement
that appears in the documentation has a number that you can use to locate the
corresponding statement in your language in the Safety Information document.
v Warranty and Support Information
This document is in PDF on the ThinkServer Documentation DVD. It contains
information about the terms of the warranty and getting service and assistance.
Depending on the server model, additional documentation might be included on the
ThinkServer Documentation DVD.
The server might have features that are not described in the documentation that
comes with the server. The documentation might be updated occasionally to include
© Lenovo 2008. Portions © IBM Corp. 2008.
1
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information about those features, or technical updates might be available to provide
additional information that is not included in the server documentation. These
updates are available from the Lenovo Web site. To check for updated
documentation and technical updates, complete the following steps.
Note: Changes are made periodically to the Lenovo Web site. The actual
procedure might vary slightly from what is described in this document.
2. Enter your product number (machine type and model number) or select Servers
from the Select your product list.
3. Select Servers from the Brand list.
4. From Family list, select ThinkServer TS100, and click Continue.
5. Click Downloads and drivers to download firmware updates.
Notices and statements in this document
The caution and danger statements that appear in this document are also in the
multilingual Safety Information document, which is on the ThinkServer
Documentation DVD. Each statement is numbered for reference to the
corresponding statement in the Safety Information document.
The following notices and statements are used in this document:
v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage might occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
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Features and specifications
The following information is a summary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
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Table 1. Features and specifications
Microprocessor:
v
Fans:
Environment:
Supports one Intel® Core™ 2 Duo
dual-core or Xeon® dual-core or
quad-core microprocessor
Three speed-controlled fans.
v
Air temperature:
–
–
Server on: 10° to 35°C (50° to 95°F)
Altitude: 0 to 914.4 m (3000 ft)
Server on: 10° to 32°C (50° to 89.6°F)
Altitude: 914.4 m (3000 ft) to 2133.6 m
(7000 ft)
Power supply:
One of the following power supplies:
Note: Intel Virtualization Technology
(VT) is not available on the Core 2
Duo E4600; however, these
microprocessors can only run
paravirtualization.
v
One or two redundant 430-watt (90-240
V ac)
–
–
Server off: 10° to 43°C (50° to 109.4°F)
Maximum altitude: 2133.6 m (7000 ft)
Shipping: -40° to 60°C (-40° to 140°F)
v
One non-redundant 401-watt (90-240 V
ac)
v
v
2 MB, 6 MB, or 12 MB Level-2 cache
800, 1066, or 1333 MHz front-side
bus (FSB)
v
Humidity (operating and storage):
Size:
–
–
Server on: 8% to 80%
Server off: 8% to 80%
v
v
v
v
Height: 438 mm (17.25 in.)
Depth: 540 mm (21.25 in.)
Width: 216 mm (8.5 in.)
Weight: 16.3 kg (36 lb) to 25.2 kg (56
lb) depending upon configuration
Memory:
v
v
v
Minimum: 512 MB
Maximum: 8 GB
Heat output:
Approximate heat output in British thermal
units (Btu) per hour:
Types: PC2-5300 or PC2-6400, ECC
unbuffered double-data-rate 2
(DDR2) 667 or 800 MHz SDRAM
Connectors: four dual inline memory
module (DIMM) connectors, two-way
interleaved
v
Minimum configuration: 630 Btu per hour
(185 watts)
Integrated functions:
v
Mini-baseboard management controller
(mini-BMC)
v
v
Maximum configuration: 1784 Btu per hour
(523 watts)
v
Broadcom BCM5722 10/100/1000
Ethernet controller on the system board
with RJ-45 Ethernet port
Electrical input:
Drives (depending on the model):
v
Sine-wave input (50 or 60 Hz) required
Input voltage and frequency ranges
automatically selected
v
One internal single-channnel (four ports
per channel) SAS/SATA controller
(mini-PCI slot)
v
v
v
Diskette (optional): External or
internal USB FDD drive and memory
key
Hard disk drive: Hot-swap SAS,
hot-swap SATA, or simple-swap
SATA
v
v
v
v
Input voltage low range:
v
v
v
v
Two serial ports
One parallel port
–
–
Minimum: 100 V ac
Maximum: 127 V ac
Six-port Serial ATA controller
Eight Universal Serial Bus (USB) v2.0
ports (two on front and four on rear, one
internal for optional tape drive, and one
internal for optional Remote Supervisor
Adapter II SlimLine)
Input voltage high range:
One of the following SATA attached
optical drives:
–
–
Minimum: 200 V ac
Maximum: 240 V ac
–
–
DVD-ROM
Multiburner (optional)
Input kilovolt-amperes (kVA) approximately:
–
–
Minimum: 0.20 kVA (all models)
Maximum: 0.55 kVA
v
Onboard ATI ES1000 video controller
Drive bays (depending on the
model):
–
–
Compatible with SVGA and VGA
16 MB DDR2 SDRAM video memory
Notes:
v
Two 5.25 in. half-high bays (one
optical drive installed)
1. Power consumption and heat output vary
depending on the number and type of
optional features that are installed and the
power-management optional features that
are in use.
Diagnostic LEDs:
v
One 3.5 in. slim-high
removable-media drive bay (optional
diskette drive)
v
v
v
v
v
v
v
Fans
Hard disk drives
Memory
Microprocessor
PCI slots
Power supply
VRD
v
v
Four 3.5 in. or 2.5 in. slim-high hard
disk drive bays (some models)
Eight 2.5 in. slim-high hard disk drive
bays (some models)
2. These levels were measured in controlled
acoustical environments according to the
procedures specified by the American
National Standards Institute (ANSI) S12.10
and ISO 7779 and are reported in
PCI expansion slots (depending on
the model):
accordance with ISO 9296. Actual
Acoustical noise emissions:
sound-pressure levels in a given location
might exceed the average stated values
because of room reflections and other
nearby noise sources. The declared
sound-power levels indicate an upper limit,
below which a large number of computers
will operate.
v
Sound power, idling: 5.0 bel
Sound power, operating: 5.3 bel
v
v
One PCI Express x8 slot
v
One PCI Express x4 slot (x4 slot with
x1 electrical)
v
One PCI-X 64-bit/133 MHz slot
Note: This PCI-X slot is enabled
when an optional PCI-X enablement
card is installed in the mini-PCI slot
on the system board. When no
mini-PCI-X enablement card installed,
this slot has no function.
v
Two PCI 32-bit/33 MHz slots
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Server controls, LEDs, and power
This section describes the controls and light-emitting diodes (LEDs) and how to turn
the server on and off.
Front view
The following illustration shows the controls, LEDs, and connectors on the front of
the server.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
ꢀ5ꢁ
Power-on LED
ꢀ6ꢁ
ꢀ7ꢁ
ꢀ8ꢁ
ꢀ9ꢁ
CD-eject or DVD-eject button
CD or DVD drive activity LED
Optional diskette-eject button
Optional diskette drive activity LED
Power-control button
Hard disk drive activity LED
System-error LED
USB connectors
Power-on LED
When this LED is lit and not flashing, it indicates that the server is turned
on. When this LED is flashing, it indicates that the server is turned off and
still connected to an ac power source. When this LED is off, it indicates that
ac power is not present, or the power supply or the LED itself has failed. A
power LED is also on the rear of the server.
Note: If this LED is off, it does not mean that there is no electrical power in
the server. The LED might be burned out. To remove all electrical power
from the server, you must disconnect the power cords from the electrical
outlets.
Power-control button
Press this button to turn the server on and off manually.
Hard disk drive activity LED
When this LED is flashing, it indicates that the associated hard disk drive is
in use.
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USB connectors
Connect USB devices to these connectors.
CD-eject or DVD-eject button
Press this button to release a CD from the CD drive or a DVD from the
DVD drive.
CD or DVD drive activity LED
When this LED is lit, it indicates that the CD drive or DVD drive is in use.
(Optional) diskette-eject button
Press this button to release a diskette from the diskette drive.
(Optional) diskette drive activity LED
When this LED is lit, it indicates that the diskette drive is in use.
Hot-swap hard disk drive activity LED (some models)
On some server models, each hot-swap drive has a hard disk drive activity
LED. When this green LED is flashing, it indicates that the associated hard
disk drive is in use.
When the drive is removed, this LED also is visible on the hard disk drive
backplane, next to the drive connector. The backplane is the printed circuit
board behind drive bays 4 through 7 (or bays 4 through 11 on some
2.5-inch hard disk drive SAS models).
Hot-swap hard disk drive status LED (some models)
On some server models, each hot-swap hard disk drive has an amber
status LED. If this amber status LED for a drive is lit, it indicates that the
associated hard disk drive has failed.
If an optional IBM ServeRAID controller is installed in the server and the
LED flashes slowly (one flash per second), it indicates that the drive is
being rebuilt. When the LED is flashing rapidly (three flashes per second), it
indicates that the controller is identifying the drive.
When the drive is removed, this LED also is visible on the hard disk drive
backplane, below the hot-swap hard disk drive activity LED.
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Rear view
The following illustration shows the connectors and LEDs on the rear of the server.
ꢀ1ꢁ
Ethernet transmit/ receive activity LED ꢀ8ꢁ
(amber)
Serial 1 (Com1) connector
Parallel connector
ꢀ2ꢁ
ꢀ3ꢁ
Ethernet link status LED (green)
Remote Supervisor Adapter II
SlimLine (Ethernet) connector
USB connectors 1 and 2
Ethernet connector
ꢀ9ꢁ
ꢀ10ꢁ Serial 2 (Com2) connector
ꢀ4ꢁ
ꢀ5ꢁ
ꢀ6ꢁ
ꢀ7ꢁ
ꢀ11ꢁ DC power LED
ꢀ12ꢁ AC power LED
USB connectors 3 and 4
Video connector
ꢀ13ꢁ Power cord connector
Power-cord connector
Connect the power cord to this connector.
AC power LED
On some server models, each hot-swap power supply has an ac power
LED and a dc power LED. During typical operation, both the ac and dc
power LEDs are lit.
DC power LED
On some server models, each hot-swap power supply has a dc power LED
and an ac power LED. During typical operation, both the ac and dc power
LEDs are lit.
Serial 2 connector
Connect a 9-pin serial device to this connector.
Parallel connector
Connect a parallel device to this connector.
Serial 1 connector
Connect a 9-pin serial device to this connector.
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Video connector
Connect a monitor to this connector.
USB connectors
Connect USB devices to these connectors.
Ethernet connector
Use this connector to connect the server to a network.
Ethernet transmit/receive activity LED
This LED is on the Ethernet connector on the rear of the server. When this
LED is lit, it indicates that there is activity between the server and the
network.
Ethernet link status LED
This LED is on the Ethernet connector on the rear of the server. When this
LED is lit, it indicates that there is an active connection on the Ethernet
port.
Remote Supervisor Adapter II SlimLine/Ethernet connector
Use this connector to connect the Remote Supervisor Adapter II SlimLine to
a network.
Server power features
When the server is connected to an ac power source but is not turned on, the
operating system does not run, and all core logic except the service processor is
shut down; however, the server can respond to requests from the service processor,
such as a remote request to turn on the server. The power-on LED flashes to
indicate that the server is connected to ac power but not turned on.
Turning on the server
Approximately 20 seconds after the server is connected to ac power, the
power-control button becomes active, and one or more fans might start running to
provide cooling while the server is connected to power. You can turn on the server
and start the operating system by pressing the power-control button.
The server can also be turned on in any of the following ways:
v If a power failure occurs while the server is turned on, the server will restart
automatically when power is restored.
v If your operating system supports the systems-management software for an
optional Remote Supervisor Adapter II SlimLine, the systems-management
software can turn on the server.
v If your operating system supports the Wake on LAN feature, the Wake on LAN
feature can turn on the server.
v If an optional Remote Supervisor Adapter II SlimLine is installed in the server, the
server can be turned on from the Remote Supervisor Adapter II SlimLine user
interface.
Note: When 4 GB or more of memory (physical or logical) is installed, some
memory is reserved for various system resources and is unavailable to the
operating system. The amount of memory that is reserved for system resources
depends on the operating system, the configuration of the server, and the
configured PCI optional devices.
Turning off the server
When you turn off the server and leave it connected to ac power, the server can
respond to requests from the service processor, such as a remote request to turn
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on the server. While the server remains connected to ac power, one or more fans
might continue to run. To remove all power from the server, you must disconnect it
from the power source.
Some operating systems require an orderly shutdown before you turn off the server.
See your operating-system documentation for information about shutting down the
operating system.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
The server can be turned off in any of the following ways:
v You can turn off the server from the operating system, if your operating system
supports this feature. After an orderly shutdown of the operating system, the
server will be turned off automatically.
v You can press the power-control button to start an orderly shutdown of the
operating system and turn off the server, if your operating system supports this
feature.
v If the operating system stops functioning, you can press and hold the
power-control button for more than 4 seconds to turn off the server.
v If an optional Remote Supervisor Adapter II SlimLine is installed in the server, the
server can be turned off from the Remote Supervisor Adapter II SlimLine user
interface.
v If the Wake on LAN feature turned on the server, the Wake on LAN feature can
turn off the server.
v The server can turn itself off as an automatic response to a critical system
failure.
Chapter 1. Introduction
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Connectors, LEDs, and jumpers
The illustrations in this section show the connectors, light-emitting diodes (LEDs),
and jumpers on the system board. The illustrations might differ slightly from your
hardware.
System board internal connectors
The following illustration shows the internal connectors on the system board.
ꢀ1ꢁ
Microprocessor power connector
ꢀ11ꢁ Hot-swap hard disk drive backplanar
connector
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
Main power connector
Microprocessor fan connector
(optional) External USB diskette drive ꢀ14ꢁ Mini-PCI slot
ꢀ12ꢁ USB tape drive connector
ꢀ13ꢁ PCI-X enablement card connector
connector
ꢀ5ꢁ
ꢀ6ꢁ
ꢀ7ꢁ
ꢀ8ꢁ
ꢀ9ꢁ
DIMM connectors
Microprocessor connector
Front panel
Hard disk drive fan connector
Front USB connectors
ꢀ15ꢁ Mini-BMC JTAG connector
ꢀ16ꢁ Mini-BMC boot loader
ꢀ17ꢁ Wake on LAN
ꢀ18ꢁ Battery
ꢀ19ꢁ System fan connector
ꢀ10ꢁ SATA connector
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System board external connectors
The following illustration shows the external input/output (I/O) connectors on the
system board.
ꢀ1ꢁ
Ethernet transmit/ receive activity LED ꢀ8ꢁ
(amber)
Serial 1 (Com1) connector
Parallel connector
ꢀ2ꢁ
ꢀ3ꢁ
Ethernet link status LED (green)
Remote Supervisor Adapter II
SlimLine (Ethernet) connector
USB connectors 1 and 2
Ethernet connector
ꢀ9ꢁ
ꢀ10ꢁ Serial 2 (Com2) connector
ꢀ4ꢁ
ꢀ5ꢁ
ꢀ6ꢁ
ꢀ7ꢁ
ꢀ11ꢁ DC power LED
ꢀ12ꢁ AC power LED
USB connectors 3 and 4
Video connector
ꢀ13ꢁ Power cord connector
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System board optional-devices connectors
The following illustration shows the system board connectors for user-installable
optional devices.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
DIMM connectors
PCI 32-bit 33 MHz connector
PCI-X 64-bit 133 MHz connector
ꢀ4ꢁ
ꢀ5ꢁ
ꢀ6ꢁ
PCI Express x4 (x1) connector
PCI Express x8 connector
Remote Supervisor Adapter II Slim
Line connector
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System board jumpers
The following illustration shows the jumpers on the system board.
ꢀ1ꢁ Boot block jumper (JP6)
ꢀ2ꢁ Clear CMOS jumper (JP1)
ꢀ3ꢁ Mini-BMC force update jumper (JP3)
The following table describes the function of each jumper block.
Table 2. System board jumper blocks
Jumper number
Jumper name
Jumper setting
JP1
Clear CMOS jumper
v Pins 1 and 2: Keep CMOS data (default)
v Pins 2 and 3: Clear the CMOS data, which
clears the power-on password. Make sure that
the ac power source is disconnected from the
server.
Note: Changing the position of this jumper
does not affect the administrator password
check if an administrator password is set. If the
administrator password is set and forgotten,
remove and then reinstall the battery.
JP3
Mini-BMC force update
Pins 1 and 2: Open (default).
Note: You do not need to set this jumper because
it stays at this setting.
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Chapter 2. Configuration information and instructions
The firmware for the server is periodically updated and is available for download
from the Web. This chapter provides information about updating the firmware and
using the configuration utilities.
Updating the firmware
The firmware for the server is periodically updated and is available for download on
the Web. To check for the latest level of firmware, such as BIOS code, vital product
data (VPD) code, device drivers, and service processor firmware, use the
ThinkServer EasyUpdate program or go to: http://www.lenovo.com/support.
Download the latest firmware for the server; then, install the firmware, using the
instructions that are included with the downloaded files.
When you replace a device in the server, you might have to either update the
server with the latest version of the firmware that is stored in memory on the device
or restore the pre-existing firmware from a diskette or CD image.
The following items are downloadable from the Web at: http://www.ibm.com/
v BIOS code
v Diagnostics programs
v Mini-BMC firmware
v Ethernet firmware
v ServeRAID™ firmware
v SAS/SATA firmware
Major components contain VPD code. You can select to update the VPD code when
you update the BIOS code.
Configuring the server
The following configuration programs are available to configure the server:
v Configuration/Setup Utility program
The Configuration/Setup Utility program is part of the basic input/output system
(BIOS) code. You can use this program to configure serial port assignments,
change interrupt request (IRQ) settings, change the device startup sequence, set
the date and time, and set passwords. For information about using this program,
v EasyManage software
ThinkServer EasyManage software helps you maintain high performance while
limiting downtime. Through a single console you can monitor and configure alerts
for security and performance, perform Hardware Failure Prediction, deploy
operating systems and software, and monitor software licenses. You can
download and install the EasyManage software from the Lenovo Support Web
site (http://www.lenovo.com/support). Optionally, you can order an EasyManage
installation disc from your Lenovo marketing representative or reseller.
v ThinkServer EasyStartup DVD
The Lenovo ThinkServer EasyStartup DVD that comes with the server provides
programs to help you set up the server and install an operating system. The
© Lenovo 2008. Portions © IBM Corp. 2008.
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EasyStartup program detects installed hardware devices and guides you through
the process of creating a response file and performing an unattended installation
of the operating system and associated device drivers.
v ThinkServer EasyUpdate program
The ThinkServer EasyUpdate program allows you to download and install
updates for your specific server or server systems. Updates can be device
drivers, BIOS and firmware updates, or software updates.
v Mini-baseboard management controller utility programs
Use these programs to configure the mini-baseboard management controller, to
update the firmware and sensor data record/field replaceable unit (SDR/FRU)
data, and to remotely manage a network. For information about using these
programs, see “Using the mini-baseboard management controller utility
v Boot Menu program
The Boot Menu program is part of the BIOS code. Use it to override the startup
sequence that is set in the Configuration/Setup Utility program and temporarily
assign a device to be first in the startup sequence. For information about using
this program, see “Using the Boot Menu program” on page 29.
v Broadcom NetXtreme Gigabit Ethernet Boot Agent
The Broadcom NetXtreme Gigabit Ethernet Boot Agent is part of the BIOS. You
can use it to configure the network as a startable device, and you can customize
where the network startup optional devices occur in the startup sequence. Enable
and disable the Broadcom NetXtreme Gigabit Ethernet Boot Agent from the
Configuration/Setup Utility program. For information, see “Enabling the Broadcom
v Broadcom NetXtreme Gigabit Ethernet controller configuration
v LSI Configuration Utility program
Use the LSI Configuration Utility program to configure the integrated SAS/SATA
controller with RAID capabilities and the devices that are attached to it. For
information about using this program, see “LSI Configuration Utility program” on
The following table lists the different server configurations and the applications
that are available for configuring and managing RAID arrays.
RAID array configuration
RAID array management
(before operating system is (after operating system is
Server configuration
installed)
installed)
Integrated SATA and no SAS None
controller card installed
None
SAS/SATA controller card
(LSI 1064e) installed
LSI Utility (BIOS Utility
Ctrl+C)
MyStorage (for monitoring
storage only)
ServeRAID-MR10i adapter
installed
ServeRAID Manager
Hardware Boot CD, BIOS
Utility (Ctrl+A)
ServeRAID Manager,
ARCCONF (CLI)
v Remote Supervisor Adapter II SlimLine configuration
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For information about setting up and cabling a Remote Supervisor Adapter II
SlimLine for use in an Advanced System Management (ASM) network, see
Using the Configuration/Setup Utility program
This section provides instructions for starting the Configuration/Setup Utility program
and descriptions of the menu choices that are available.
Starting the Configuration/Setup Utility program
To start the Configuration/Setup Utility program, complete the following steps:
1. Turn on the server. If the server is already on when you start this procedure,
you must shut down the operating system, turn off the server, wait a few
seconds until all in-use LEDs are turned off, and restart the server.
2. When the message Press F1 for Configuration/Setup, Press F12 for Boot
Menu is displayed, press F1. (This prompt is displayed on the screen for only a
few seconds. You must press F1 quickly.) If you have set both a power-on
password and an administrator password, you must type the administrator
password to access the full Configuration/Setup Utility menu. If you do not type
the administrator password, a limited Configuration/Setup Utility menu is
available.
3. Follow the instructions on the screen.
Configuration/Setup Utility menu choices
The following choices are on the Configuration/Setup Utility main menu. Depending
on the version of the BIOS code, some menu choices might differ slightly from
these descriptions.
Note: When you use the server for the first time, you might want to use the
Configuration/Setup Utility menu choice Load Default Settings to reset the
Configuration/Setup Utility menu choices to the factory default settings, in case they
were changed before you received the server. Otherwise, some choices might not
be displayed in the menu.
v System Summary
Select this choice to view configuration information, including the amount of
installed memory. When you make configuration changes through other choices
in the Configuration/Setup Utility program, the changes are reflected in the
system summary; you cannot change settings directly in the system summary.
This choice is on the full and limited Configuration/Setup Utility menu.
– Processor Summary
Select this choice to view the processor information, including the type, speed,
and cache size of the microprocessor.
v System Information
Select this choice to view information about the server. When you make changes
through other choices in the Configuration/Setup Utility program, some of those
changes are reflected in the system information; you cannot change settings
directly in the system information.
This choice is on the full Configuration/Setup Utility menu only.
v Devices and I/O Ports
Select this choice to view or change device assignments and input/output (I/O)
ports. Select this choice to enable or disable the integrated SAS/SATA controller
and Ethernet controller, and standard connectors (such as serial and parallel).
Enable is the default setting for all controllers. If you disable a device, it cannot
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be configured, and the operating system will not be able to detect it (this is
equivalent to disconnecting the device). If you disable the integrated SAS/SATA
controller and no SAS/SATA adapter is installed, the server will have no
SAS/SATA capability. If you disable the integrated Ethernet controller and no
Ethernet adapter is installed, the server will have no Ethernet capability.
This choice is on the full Configuration/Setup Utility menu only.
– Serial Port 1
Select this choice to set up serial port 1.
– Serial Port 2
Select this choice to set up serial port 2.
– Parallel Port Setup
Select this choice to set up the parallel port and to adjust the parallel port
resources and features.
– Remote Console Redirection
Select this choice to enable and configure serial remote video and keyboard
redirection.
– Internal Floppy Support
Select this choice to disable or enable the diskette drive.
– SATA Programming Interface
Select this choice to disable, enable, or configure the Serial ATA.
To comply with the 4690 OS requirement, this option provides a Legacy Only
(4690) mode that you can select from the menu. When you select the Legacy
Only (4690) mode, this enables the SATA 0 through SATA 3 ports for the
4690 OS.
– Planar Ethernet
Select this choice to disable or enable the Ethernet on the system board.
– USB Support
Select this choice to enable or disable the USB support.
– Video
Select this choice to view the video information.
– System MAC Addresses
Select this choice to view the MAC addresses for network devices that are
installed in the server.
v Date and Time
Select this choice to set the date and time in the server, in 24-hour format
(hour:minute:second).
This choice is on the Configuration/Setup Utility menu only.
v System Security
information about passwords.
– Administrator Password
This choice is on the full Configuration/Setup Utility menu only.
Select this choice to set or change an administrator password. An
administrator password is intended to be used by a system administrator; it
limits access to the full Configuration/Setup Utility menu. If an administrator
password is set, the full Configuration/Setup Utility menu is available only if
you type the administrator password at the password prompt.
– Power-on Password
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Select this choice to set, change, or delete a power-on password.
v Start Options
Select this choice to view or change the startup options. Changes in the start
options take effect when you restart the server.
You can set keyboard operating characteristics, such as the keyboard speed, and
you can specify whether the server starts with the keyboard number lock on or
off.
You can enable or disable the hard disk drive self-monitoring, analysis, and
reporting technology (SMART) function.
You can enable a virus-detecting test that checks for changes in the boot record
when the server starts.
– Startup Sequence Options
Select this choice to view the Startup Sequence Options menu. The startup
sequence specifies the order in which the server checks devices to find a boot
record. The server starts from the first boot record that it finds.
v Advanced Setup
Select this choice to change values for advanced hardware features, such as
CPU options and PCI configuration.
Important: The server might malfunction if these settings are incorrectly
configured. Follow the instructions on the screen carefully.
This choice is on the full Configuration/Setup Utility menu only.
– CPU Options
Select this choice to view or change the options that control the behavior of
the CPU.
– PCI Bus Control
Select this choice to view or change the system resources that are used by
the installed PCI or PCI-Express devices.
– RSA II Settings
This choice is displayed only when a Remote Supervisor Adapter II SlimLine
is installed in the server.
Select this choice to view the DHCP IP address and settings and the Remote
Supervisor Adapter II SlimLine MAC address; to view or change the DHCP
control, static IP address, operating-system USB selections; and to save the
values and reboot the Remote Supervisor Adapter II SlimLine.
– Baseboard Management Controller (BMC) Setting
Select this choice to change the Intelligent Platform Management Interface
(IPMI) settings for the mini-BMC controller.
- IPMI Specification Version
This nonselectable item displays the IPMI specification version.
- BMC Firmware Version
This nonselectable item displays the mini-BMC firmware version.
- BMC Build Date
This nonselectable item displays the date that the mini-BMC code was built.
- BMC Build Level
This nonselectable item displays the version of the mini-BMC code.
- Existing Event Log number
This nonselectable item displays the number of entries in the system-event
log.
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- BMC POST Watchdog
This option enables or disables the POST watchdog. Disabled is the
default setting.
- BMC POST Watchdog Timeout
This option enables or disables the mini-BMC POST watchdog timer.
- System - BMC Serial Port Sharing
Select this choice to specify whether the serial port that the mini-BMC uses
is shared with the other system components or is dedicated to the
mini-BMC. When this option is enabled, the mini-BMC controls the serial
port by way of remote commands. If this option is disabled, the serial port
is assigned to the mini-BMC, unless the BMC Serial Port Access Mode
option is set to disabled.
- BMC Serial Port Access Mode
Select this choice to set the mini-BMC access mode for the system serial
port. Shared is the default setting. You can choose from the following
access modes:
Shared
The serial port is available for use by POST and the operating
system, however, the mni-BMC can still monitor the serial data for
a take-control sequence.
Pre-Boot
The mini-BMC has control of the serial port before the operating
system is booted, however, after the operating system is booted,
the mini-BMC will not have access to the serial port until you turn
off the server or reset the settings.
Dedicated
The mini-BMC has complete control of the serial port. POST and
the operating system will not be allowed to use the serial port.
Disabled
The mini-BMC has access to the serial port.
- Reboot System on NMI
This option sets the mini-BMC timer to automatically reboot the server after
an NMI occurs. Enabled is the default setting.
- User Account Settings
Select this choice to view the user account settings for the mini-BMC.
- BMC Network Configuration
Select this choice to configure specific network settings for the mini-BMC.
- BMC System Event Log
Select this choice to view the mini-BMC system-event log, which contains
all system-error messages that have been generated. Use the arrow keys
to move among pages in the log. Run the diagnostic programs to get more
information about the error codes. Select Clear BMC System Event Log to
clear the mini-BMC system-event logs.
v Event/Error Logs
Select this choice to view or clear error logs.
– System Event/Error Log
Select this choice to view the system-event and error messages that the
system generated during POST and run time. by the SMI handler and by the
service processor. The most recent event or error is displayed first. Use the
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Down Arrow key to view the older entries, and use the Up Arrow key to view
the newer entries. Select Clear system logs and press Enter to erase the
system event/error log.
v Save Settings
Select this choice to save the changes that you have made in the settings.
v Restore Settings
Select this choice to cancel the changes that you have made in the settings and
restore the previous settings.
v Load Default Settings
Select this choice to cancel the changes that you have made in the settings and
restore the factory settings.
v Exit Setup
Select this choice to exit from the Configuration/Setup Utility program. If you have
not saved the changes that you have made in the settings, you are asked
whether you want to save the changes or exit without saving them.
Using passwords
You can use any combination of up to seven characters (A - Z, a - z, and 0 - 9) for
the power-on (user) password or the administrator password.
If you set a power-on password and an administrator password, you can type either
password at the password prompt that is diaplayed as you start the computer.
However, if you want to change the settings in the Configuration/Setup Utility
program, you must type the administrator password to access the full
Configuration/Setup Utility menu. If you type the power-on password, you have
access to only the limited Configuration/Setup Utility menu.
Keep a record of the password in a secure place. If you forget the power-on
password or administrator password, you can regain access to the computer
through one of the following methods:
v If you have forgotten the power-on password and an administrator password is
set, type the administrator password at the power-on prompt. Start the
Configuration/Setup Utility program and change the power-on password.
v Remove the battery and then install the battery.
Using the ThinkServer EasyStartup DVD
The ThinkServer EasyStartup DVD contains a setup and installation program
designed for your server. The program works in conjunction with your
operating-system installation disc to simplify and automate the process of installing
the operating system and device drivers.
If you did not receive a ThinkServer EasyStartup DVD with your server, you can
download an image from the Lenovo Support Web site at http://www.lenovo.com/
The EasyStartup program has the following features:
v Self-booting DVD
v Easy-to-use, language-selectable interface
v Integrated help system
v Automatic hardware detection
v Device drivers provided based on the server model and detected devices
v Selectable partition size and file system
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v Support for multiple operating systems
v Installs the operating system and device drivers in an unattended mode to save
time
v Creates a reuseable response file that can be used with similarly configured
Lenovo servers to make future installations even faster.
Before you use the ThinkServer EasyStartup DVD
Functionality and supported operating systems can vary with different versions of
the EasyStartup program. To learn more about the version you have, do the
following:
1. Insert the ThinkServer EasyStartup DVD and restart the server.
2. Advance to the Home screen.
3. Click Release notes. The release notes feature provides detailed information
about the operating systems and server configurations supported by that version
of the EasyStartup program.
4. Click User Guide. The User Guide provides an overview of the various
functions provided by that version of the EasyStartup program.
Before using the EasyStartup program to install an operating system, if you intend
to use a RAID configuration, make sure that your storage controller is configured for
the RAID level and functionality that you want to use. Also, make sure any external
storage devices and fiber channels are configured correctly.
For models that use the LSI storage controller: If you are using the SAS/SATA
storage controller that is integrated into the system board, you can use the LSI
Configuration Utility provided in BIOS to configure your RAID settings. To access
the LSI Configuration Utility, do the following:
1. Start the server and watch the monitor carefully.
2. When <<< Press <CTRL><C> to start LSI Configuration Utility >>> is
displayed, press Ctl+C.
For additional information about using this utility, see “LSI Configuration Utility
For models that use the Adaptec HostRAID storage controller (RAID 8e): If
you are using the Adaptec HostRAID (ServeRAID 8e) storage controller that is
integrated into the system board, you can use the utility programs provided on the
ServeRAID CD provided with your server to configure your RAID settings.
Alternatively, you can use the Adaptec RAID Configuration Utility provided in BIOS.
To access the Adaptec RAID Configuration Utility, do the following:
1. Start the server and watch the monitor carefully.
2. When <<< Press <CTRL><A> to start the Adaptec RAID Configuration
Utility >>> is displayed, press Ctrl+A.
If you are using a ServeRAID adapter, use the configuration utilities provided on the
ServeRAID CD to configure your RAID settings. If you are using any storage
devices or fiber channels, use the utilities provided with the device.
EasyStartup overview
The EasyStartup program requires a supported Lenovo server with an enabled,
startable (bootable) DVD drive. In addition to the ThinkServer EasyStartup DVD,
you also must have the operating-system installation CD or DVD and the product
key for the operating system (if provided).
The EasyStartup program performs the following tasks:
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v Sets the system date and time
v Detects installed hardware devices
v Guides the network administrator through the process of creating a response file
v Prepares the hard disk for installation
v Prompts the network administrator to insert the operating-system installation disc
v Initiates an unattended installation of the operating system and device drivers for
most adapters and devices
Setup and configuration: When you start the ThinkServer EasyStartup DVD, you
will be prompted for the following:
v Select the language in which you want to view the program.
v Select the language of the keyboard you will be using with the program.
Note: The following language keyboards are supported: English, French, German,
Spanish, and Japanese.
You will then see one or more reminders about configuring storage devices, and
then you will be presented with the Lenovo License Agreement. Read the license
agreement carefully. You must agree with terms in order to continue.
After agreeing to the license agreement, you will be given a choice of continuing to
the main program interface or using a shortcut to install an operating system based
a response file that you previously created using the EasyStartup program.
If you continue to the main program interface, you will have the following selectable
options:
v Compatibility notes: This selection provides information about the operating
systems and server configurations supported by that version of the EasyStartup
program.
v User Guide: This selection provides information about the features provided by
that version of the EasyStartup program.
v Hardware list: This selection displays a list of hardware devices detected by the
EasyStartup program.
v Install operating system: This selection displays a series of choices and
prompts to collect information required for installation, prepares the hard disk for
installation, and then initiates the installation process using the user-provided
operating-system installation CD or DVD.
v About: This selection displays version information and legal notices.
Typical operating system installation: When you select Install operating
system, you will be prompted for information required for the installation. This
section describes the tasks associated with a typical operating system installation.
Each task must be completed in order before moving to the next task.
v Select operating system: This task enables you to select that operating system
you will be installing.
v Select disk: This task enables you to select the disk where you want to install
the operating system.
Note: The disk that you select must be set as the boot disk in BIOS.
v Partitions options: This task enables you to choose whether you want to
repartition the selected drive or use an existing partition.
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v Partition settings: This task enables you to choose the file system type and
define the partition size.
v Installation settings: This task prompts you for user and system settings, time
zone, the operating system product key, and the administrator password.
v Network settings: This task prompts you for domain and workgroup settings,
Ethernet controller type, IP address settings, DNS settings, and WINS address
settings.
v Install applications: This task enables you to run custom commands or scripts
at the end of the installation process, install ThinkServer EasyManage software
to help you manage your servers, and install the ThinkServer EasyUpdate
program to keep your servers up to date.
v Confirm settings: This task enables you to review all of the information you
provided and optionally save the information on a diskette or USB device as a
response file for future installations on similarly configured Lenovo servers.
v Start installation: This task starts the actual installation process. First, the disk
is prepared using the disk and partition information you specified. Then you are
prompted to insert the operating system disk and the operating system is
installed using the information that you specified.
Installing your operating system without using EasyStartup
If you have already configured the server hardware and you are not using the
EasyStartup program to install your operating system, complete the following steps
to download the latest operating-system installation instructions from the Lenovo
Web site:
Note: Changes are made periodically to the Lenovo Web site. The actual
procedure might vary slightly from what is described in this document.
2. Enter your product number (machine type and model number) or select Servers
from the Select your product list.
3. Select Servers from the Brand list.
4. From Family list, select ThinkServer TS100, and click Continue.
5. Select the operating system that you want from the Operating system list, and
click Continue.
6. Click Operating system installation to download instructions to install the
operating system.
Using the mini-baseboard management controller utility programs
Use the mini-baseboard management controller utility programs to configure the
mini-baseboard management controller, download firmware updates and SDR/FRU
updates, and remotely manage a network.
Using the mini-baseboard management controller setup utility
program
Use the mini-baseboard management controller setup utility program to view or
change mini-baseboard management controller information, user management, LAN
configuration, and LAN alert settings. To download the program, complete the
following steps.
Note: Changes are made periodically to the Lenovo Web site. The actual
procedure might vary slightly from what is described in this document.
26 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
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2. Enter your product number (machine type and model number) or select Servers
from the Select your product list.
3. Select Servers from the Brand list.
4. From Family list, select ThinkServer TS100, and click Continue.
5. Click Downloads and drivers to download firmware updates.
6. From the BMC software, copy the files bmc.exe and Init.ini to a setup utility
diskette.
To start the mini-baseboard management controller setup utility program, complete
the following steps:
1. Turn on the server.
2. Insert the setup utility diskette into the diskette drive.
3. From a command line, type bmc and press Enter.
For the program to interface with the mini-baseboard management controller, the
parameters in the Intf.ini file must be set correctly. To modify the Intf.ini file, select 0
from the main menu and use the arrow keys to select settings for the following
parameters:
v System interface: This is the interface through which system software sends
and receives messages to and from the mini-baseboard management controller.
Select KCS (keyboard controller style).
v Port Address: This is the base address of the system interface.
v Register Spacing: Select ByteBoundary, ThirtyTwoBitBoundary, or
SixteenBitBoundary.
v Channel Number: Use the arrow keys to select the channel number (0 through
15).
v DHCP Mode: This is the LAN configuration address source.
Using the mini-baseboard management controller configuration
utility program
Use the mini-baseboard management controller configuration utility program to view
or change the mini-baseboard management controller configuration settings and to
save the configuration to a file for use on multiple servers.
To download the program, complete the following steps.
Note: Changes are made periodically to the Lenovo Web site. The actual
procedure might vary slightly from what is described in this document.
2. Enter your product number (machine type and model number) or select Servers
from the Select your product list.
3. Select Servers from the Brand list.
4. From Family list, select ThinkServer TS100, and click Continue.
5. Click Downloads and drivers to download firmware updates.
6. From the BMC software, copy the file bmc_cfg.exe to a configuration utility
diskette.
To start the mini-baseboard management controller configuration utility program,
complete the following steps:
1. Turn on the server.
2. Insert the configuration utility diskette into the diskette drive.
Chapter 2. Configuration information and instructions 27
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3. From a command line, type bmc_cfg and press Enter.
For the program to interface with the mini-baseboard management controller, the
parameters in the Intf.ini file must be set correctly. To modify the Intf.ini file, use the
mini-baseboard management controller setup utility program or a text editor.
Using the mini-baseboard management controller firmware
updates utility program
Use the mini-baseboard management controller firmware update utility program to
download a mini-baseboard management controller firmware update. This program
updates the mini-baseboard management controller firmware only and does not
affect any device drivers.
Important: To ensure proper server operation, be sure to update the
mini-baseboard management controller firmware before you update the BIOS code.
To download the program, complete the following steps.
Note: Changes are made periodically to the Lenovo Web site. The actual
procedure might vary slightly from what is described in this document.
2. Enter your product number (machine type and model number) or select Servers
from the Select your product list.
3. Select Servers from the Brand list.
4. From Family list, select ThinkServer TS100, and click Continue.
5. Click Downloads and drivers to download firmware updates.
6. From the BMC software, copy the file Flash.exe to a firmware update diskette.
To update the firmware, use one of the following procedures:
v If the Linux or Windows operating-system update package is available from the
World Wide Web and you have obtained it, follow the instructions that come with
the package.
v If you are using a diskette, complete the following steps:
1. Turn on the server.
2. Insert the firmware update diskette into the diskette drive.
3. From a command line, type flash -? and press Enter.
For the program to interface with the mini-baseboard management controller, the
parameters in the Intf.ini file must be set correctly. To modify the Intf.ini file, use the
mini-baseboard management controller setup utility program or a text editor.
Using the mini-baseboard management controller SDR/FRU
update utility program
Use the mini-baseboard management controller SDR/FRU update utility program to
download an SDR/FRU update.
To download the program, complete the following steps.
Note: Changes are made periodically to the Lenovo Web site. The actual
procedure might vary slightly from what is described in this document.
2. Enter your product number (machine type and model number) or select Servers
from the Select your product list.
28 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
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3. Select Servers from the Brand list.
4. From Family list, select ThinkServer TS100, and click Continue.
5. Click Downloads and drivers to download firmware updates.
6. From the BMC software, copy the file fsloader.exe to an SDR/FRU update
diskette.
To start the mini-baseboard management controller SDR/FRU update utility
program, complete the following steps:
1. Turn on the server.
2. Insert the SDR/FRU update diskette into the diskette drive.
3. From a command line, type fsloader -? and press Enter.
Using the mini-baseboard management controller management utility
program: Use the mini-baseboard management controller management utility
program to remotely manage and configure a server network. The following features
are available from the program:
v IPMI (Intelligent Platform Management Interface) Shell
Use this feature to remotely perform power-management and system
identification control functions over a LAN or serial port interface from a
command-line interface. Use this feature also to remotely view the event log.
v Serial over LAN Proxy
Use this feature to remotely perform control and management functions over a
Serial over LAN network. Use this feature also to remotely view and change the
BIOS settings.
To download the utility program and create the mini-baseboard management
controller management utility CD, complete the following steps.
Note: Changes are made periodically to the Lenovo Web site. The actual
procedure might vary slightly from what is described in this document.
2. Enter your product number (machine type and model number) or select
Servers from the Select your product list.
3. Select Servers from the Brand list.
4. From Family list, select ThinkServer TS100, and click Continue.
5. Click Downloads and drivers to download firmware updates.
6. From the BMC software, use the information on the CD to install and use the
program.
Using the Boot Menu program
The Boot Menu program is a built in, menu-driven configuration program that you
can use to temporarily redefine the first startup device without changing settings in
the Configuration/Setup Utility program.
To use the Boot Menu program, complete the following steps:
1. Restart the server.
2. Press F12.
3. Select the startup device.
The next time the server is started, it returns to the startup sequence that is set in
the Configuration/Setup Utility program.
Chapter 2. Configuration information and instructions 29
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Enabling the Broadcom NetXtreme Gigabit Ethernet Boot Agent
The Broadcom NetXtreme Gigabit Ethernet Boot Agent is part of the BIOS. You can
use it to configure the network as a startable device, and you can customize where
the network Startup optional devices occurs in the startup sequence. Enable and
disable the Broadcom NetXtreme Gigabit Ethernet Boot Agent from the
Configuration/Setup Utility program.
To enable the Broadcom NetXtreme Gigabit Ethernet boot agent, complete the
following steps:
1. From the Configuration/Setup Utility main menu, select Devices and I/O Ports.
Select Planar Ethernet and set it to Enabled, if it is not already enabled. Press
Esc to exit.
2. From the Start Options menu choice, press Enter and make sure that Planar
Ethernet PXE/DHCP is set to Enabled. Select Startup Sequence Options and
press Enter; then, set the network-planar device as the first startup device.
3. Press Esc twice to exit.
4. Select Save Settings in the Configuration/Setup Utility main menu and press
Enter to save your changes.
Configuring the Broadcom NetXtreme Gigabit Ethernet controller
The Ethernet controller is integrated on the system board. It provides an interface
for connecting to a 10 Mbps, 100 Mbps, or 1 Gbps network and provides full duplex
(FDX) capability, which enables simultaneous transmission and reception of data on
the network. If the Ethernet port in the server supports auto-negotiation, the
controller detects the data-transfer rate (10BASE-T, 100BASE-TX, or 1000BASE-T)
and duplex mode (full-duplex or half-duplex) of the network and automatically
operates at that rate and mode.
You do not have to set any jumpers or configure the controller. However, you must
install a device driver to enable the operating system to address the controller. For
device drivers and information about configuring the Ethernet controller, see the
Broadcom NetXtreme Gigabit Ethernet Software CD that comes with the server. To
find updated information about configuring the controller, complete the following
steps.
Note: Changes are made periodically to the Lenovo Web site. The actual
procedure might vary slightly from what is described in this document.
2. Enter your product number (machine type and model number) or select Servers
from the Select your product list.
3. Select Servers from the Brand list.
4. From Family list, select ThinkServer TS100, and click Continue.
LSI Configuration Utility program
Use the LSI Configuration Utility program to configure and manage redundant array
of independent disks (RAID) arrays. Be sure to use this program as described in
this document.
v Use the LSI Configuration Utility program to:
– Perform a low-level format on a hard disk drive
– Create an array of hard disk drives with or without a hot-spare drive
– Set protocol parameters on hard disk drives
30 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
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The integrated SAS/SATA controller with RAID capabilities supports RAID arrays.
You can use the LSI Configuration Utility program to configure RAID 1 (IM), RAID
1E (IME), and RAID 0 (IS) for a single pair of attached devices. If you install a
different type of RAID adapter, follow the instructions in the documentation that
comes with the adapter to view or change settings for attached devices.
In addition, you can download an LSI command-line configuration program from:
When you are using the LSI Configuration Utility program to configure and manage
arrays, consider the following information:
v The integrated SAS/SATA controller with RAID capabilities supports the following
features:
– Integrated Mirroring (IM) with hot-spare support (also known as RAID 1)
Use this option to create an integrated array of two disks plus up to two
optional hot spares. All data on the primary disk can be migrated.
– Integrated Mirroring Enhanced (IME) with hot-spare support (also known as
RAID 1E)
Use this option to create an integrated mirror enhanced array of three to eight
disks, including up to two optional hot spares. All data on the array disks will
be deleted.
– Integrated Striping (IS) (also known as RAID 0)
Use this option to create an integrated striping array of two to eight disks. All
data on the array disks will be deleted.
v Hard disk drive capacities affect how you create arrays. The drives in an array
can have different capacities, but the RAID controller treats them as if they all
have the capacity of the smallest hard disk drive.
v If you use an integrated SAS/SATA controller with RAID capabilities to configure
a RAID 1 (mirrored) array after you have installed the operating system, you will
lose access to any data or applications that were previously stored on the
secondary drive of the mirrored pair.
v If you install a different type of RAID controller, see the documentation that
comes with the controller for information about viewing and changing settings for
attached devices.
Starting the LSI Configuration Utility program
To start the LSI Configuration Utility program, complete the following steps:
1. Turn on the server.
2. When the prompt <<< Press <CTRL><C> to start LSI Configuration Utility
>>> is displayed, press Ctrl+C. If you have set an administrator password, you
are prompted to type the password.
3. To select a controller (channel) from the list of adapters, use the arrow keys and
press Enter.
4. To change the settings of the selected items, follow the instructions on the
screen. If you select Raid Properties, SAS Topology, or Advanced Adapter
Properties additional screens are displayed.
When you have finished changing settings, press Esc to exit from the program;
select Save to save the settings that you have changed.
Formatting a hard disk drive
Low-level formatting removes all data from the hard disk. If there is data on the disk
that you want to save, back up the hard disk before you perform this procedure.
Chapter 2. Configuration information and instructions 31
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Note: Before you format a hard disk, make sure that the disk is not part of a
mirrored pair.
To format a drive, complete the following steps:
1. From the list of adapters, select the controller (channel) for the drive that you
want to format and press Enter.
2. Select SAS Topology and press Enter.
3. Select Direct Attach Devices and press Enter.
4. To highlight the drive that you want to format, use the Up Arrow and Down
Arrow keys. To scroll left and right, use the Left Arrow and Right Arrow keys or
the End key. Press Alt+D.
5. To start the low-level formatting operation, select Format and press Enter.
Creating a RAID array of hard disk drives
To create a RAID array of hard disk drives, complete the following steps:
1. From the list of adapters, select the controller (channel) for the drives that you
want to mirror.
2. Select RAID Properties.
3. Select the type of array that you want to create.
4. Use the arrow keys to highlight the first drive in the pair; then, press the Minus
(-) or Plus (+) key to change the mirror value to Primary.
5. Continue to select the next drive using the Minus (-) or Plus (+) key until you
have selected all the drives for your array.
6. Press C to create the disk array.
7. Select Apply changes and exit menu to create the array.
Setting up a Remote Supervisor Adapter II SlimLine
This section describes how to set up, cable, and configure a Remote Supervisor
Adapter II SlimLine for use on an Advanced System Management (ASM) network
so that you can manage the server remotely.
In addition to the information in this section, see the documentation that comes with
the Remote Supervisor Adapter II SlimLine for information about how to configure
and use an ASM network to manage the server remotely through the Web-based
interface or the text-based interface.
Note: The Web-based interface and text-based interface do not support
double-byte character set (DBCS) languages.
Requirements
Make sure that you have completed the following procedures before you set up the
Remote Supervisor Adapter II SlimLine:
v Install the operating system, using the EasyStartup program and the
documentation that comes with the operating system.
v If you plan to use the remote disk function, install the following software:
– On the server, install Microsoft Windows 2000 with Service Pack 3 or later.
– On the client system, install Microsoft Windows 2000 or later and the Java 1.4
or later Plug-in.
32 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
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v Make sure that the server has an Internet connection, so that you can download
software and firmware from the Lenovo support Web site during the installation
process.
v If you plan to configure Simple Network Management Protocol (SNMP) trap alerts
on the Remote Supervisor Adapter II SlimLine, install and compile the
management information base (MIB) on the SNMP manager.
v If you plan to use the Web-based interface to access the Remote Supervisor
Adapter II SlimLine remotely, install the Java 1.4 or later Plug-in and one of the
following Web browsers on the client system:
– Microsoft Internet Explorer version 5.5 with the latest Service Pack
– Netscape Navigator version 7.0 or later
– Mozilla version 1.3 or later
The Web browser must be Java-enabled and must support JavaScript™.
Cabling the Remote Supervisor Adapter II SlimLine
You can manage the server remotely through the Remote Supervisor Adapter II
SlimLine by using one of the user interfaces and one of the connection methods
that are described in the following table.
Table 3. Cabling tasks to enable remote access to the Remote Supervisor Adapter II
SlimLine
User interface to Remote Supervisor
Adapter II SlimLine
Connection to Remote Supervisor
Adapter II SlimLine
ASM Web-based interface using HTTP
Text-based interface using Telnet
LAN using the Ethernet connector
To connect the Ethernet cables, complete the following steps:
1. Connect one end of a Category 3 or Category 5 Ethernet cable to the dedicated
Ethernet connector for the Remote Supervisor Adapter II SlimLine. Connect the
other end of the cable to the network. The following illustration shows the
locations of the Ethernet connectors.
2. To make sure that the network connection is working, check the Ethernet LEDs.
The following illustration shows the locations of the LEDs.
Chapter 2. Configuration information and instructions 33
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ꢀ1ꢁ
Ethernet transmit/ receive activity LED ꢀ8ꢁ
(amber)
Serial 1 (Com1) connector
Parallel connector
ꢀ2ꢁ
ꢀ3ꢁ
Ethernet link status LED (green)
Remote Supervisor Adapter II
SlimLine (Ethernet) connector
USB connectors 1 and 2
Ethernet connector
ꢀ9ꢁ
ꢀ10ꢁ Serial 2 (Com2) connector
ꢀ4ꢁ
ꢀ5ꢁ
ꢀ6ꢁ
ꢀ7ꢁ
ꢀ11ꢁ DC power LED
ꢀ12ꢁ AC power LED
USB connectors 3 and 4
Video connector
ꢀ13ꢁ Power cord connector
Installing the Remote Supervisor Adapter II SlimLine firmware
The software and firmware files that you need are contained in one system service
package installation kit. The kit contains the following files:
v Software and firmware installation instructions
v BIOS code update with support for the Remote Supervisor Adapter II SlimLine
v Diagnostics code update
v Remote Supervisor Adapter II SlimLine device drivers
v Remote Supervisor Adapter II SlimLine firmware update
v Integrated service processor firmware update
v Video device driver
v Firmware-update utility program
To download and install the software and firmware, complete the following steps.
Note: Changes are made periodically to the Lenovo Web site. The actual
procedure might vary slightly from what is described in this document.
2. Enter your product number (machine type and model number) or select Servers
from the Select your product list.
34 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
3. Select Servers from the Brand list.
4. From Family list, select ThinkServer TS100, and click Continue.
5. Click Downloads and drivers to download firmware updates.
6. Select the software or firmware package that you want to install. On the next
page, click the link for each file that you want to download. Follow the
instructions that are displayed.
7. Repeat step 5 until you have downloaded all the files that you need.
8. Follow the instructions in the Remote Supervisor Adapter II SlimLine readme file
that you downloaded to install the software and firmware.
9. Restart the server after the software and firmware are installed.
Completing the setup
See the documentation that comes with IBM Remote Supervisor Adapter II SlimLine
for instructions for completing the configuration, including the following procedures:
v Configuring the Ethernet ports
v Defining login IDs and passwords
v Selecting the events that will receive alert notifications
v Monitoring remote server status by using the Remote Supervisor Adapter II
SlimLine Web-based interface
v Controlling the server remotely
v Virtually attaching a remote diskette drive, CD or DVD drive, or disk image to the
server
After you configure the Remote Supervisor Adapter II SlimLine, use the Web-based
interface to create a backup copy of the configuration so that you can restore the
configuration, if you have to replace the adapter. For more information, see the
Remote Supervisor Adapter II SlimLine documentation.
Chapter 2. Configuration information and instructions 35
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36 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
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Chapter 3. Parts listing, ThinkServer TS100 Machine Types
6431, 6432, 6433, and 6434
The following replaceable components are available for all models of the
ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434 server, except as
latest version of the Hardware Maintenance Manual on the Lenovo Support Web
site.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
ꢀ5ꢁ
ꢀ6ꢁ
ꢀ7ꢁ
ꢀ8ꢁ
ꢀ9ꢁ
Chassis assembly
Front-panel assembly
Front USB connector assembly
Optical drive
Diskette drive
Bezels, drive
Bezel, upper
Bezel, lower
Hard disk drive
ꢀ12ꢁ Hard disk drive backplate
ꢀ13ꢁ Hard disk drive fan assembly
ꢀ14ꢁ System board assembly
ꢀ15ꢁ SAS/SATA controller
ꢀ16ꢁ Microprocessor
ꢀ17ꢁ Heat sink
ꢀ18ꢁ Cover
ꢀ19ꢁ Non-hot-swap power supply
ꢀ20ꢁ DIMM
ꢀ10ꢁ Front adapter support bracket
ꢀ21ꢁ Rear system fan
ꢀ11ꢁ Hard disk drive cage
© Lenovo 2008. Portions © IBM Corp. 2008.
37
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Replaceable server components
Replaceable components are of three types:
v Self-service customer replaceable unit (CRU): Replacement of self-service
CRUs is your responsibility. If Lenovo installs a self-service CRU at your request,
you will be charged for the installation.
v Optional-service customer replaceable unit: You may install an
optional-service CRU yourself or request Lenovo to install it, at no additional
charge, under the type of warranty service that is designated for your server.
v Field replaceable unit (FRU): FRUs must be installed only by trained service
technicians.
For information about the terms of the warranty and getting service and assistance,
see the Warranty and Support Information document.
Table 4. Parts listing, Types 6431
CRU part
number
(Optional-
service)
CRU part
number
(Self-service)
FRU part
number
Index
Description
1
2
3
4
Chassis assembly (all models)
Control Panel Assembly (all models)
Front USB connector assembly (all models)
44X0386
44E7571
26K7340
Optical drive, DVD-Ramble Half-HighSATA (optional) (all
models)
43W8467
43W8466
4
Optical drive, DVD-ROM Half-HighSATA (optional)
(models 14U 14F 14S 14L 14D 14Y 14G 14M 14A 14Q
14T 14K 14R 14E 14J 15U 15G 15A 11G 12U 12F 12S
12L 12D 12Y 12G 12M 12A 12Q 12T 12B 12H 12V 12K
12R 12E 12J)
6
7
8
9
Bezels, drive (all models)
Bezel, upper (all models)
Bezel, lower (all models)
46U1020
46U1020
46U1020
Hard disk drive, SATA, 3.5-inch 160 GB,
fixed/simple-swap, with tray (models 11G 12U 12F 12S
12L 12D 12Y 12G 12M 12A 12Q 12T 12B 12H 12V 12K
12R 12E 12J)
45J9632
9
9
9
9
Hard disk drive, SATA, 3.5- inch 250 GB,
fixed/simple-swap, with tray (models)
45J9634
46U1024
45J9638
45J9640
Hard disk drive, SATA, 3.5-inch 500 GB,
fixed/simple-swap, with tray (models)
Hard disk drive, SATA, 3.5- inch 750 GB,
fixed/simple-swap, with tray (models)
Hard disk drive, SATA, 3.5-inch 160 GB, 10K, hot-swap,
with tray (models 11G 12U 12F 12S 12L 12D 12Y 12G
12M 12A 12Q 12T 12B 12H 12V 12K 12R 12E 12J)
9
9
Hard disk drive, SATA, 3.5-inch 250 GB, 10K, hot-swap,
with tray (models)
45J9642
45J9644
Hard disk drive, SATA, 3.5-inch 500 GB, 10K, hot-swap,
with tray (models)
38 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
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Table 4. Parts listing, Types 6431 (continued)
CRU part
number
(Optional-
service)
CRU part
number
(Self-service)
FRU part
number
Index
Description
9
Hard disk drive, SATA, 3.5-inch 750 GB, 10K, hot-swap,
with tray (models)
45J9646
45J9658
45J9660
46U2108
45J9654
45J9652
45J9648
9
9
9
9
9
9
Hard disk drive, SAS, 3.5-inch 146 GB, 15K, hot-swap,
with tray (models)
Hard disk drive, SAS, 3.5-inch 300 GB, 15K, hot-swap,
with tray (models)
Hard disk drive, 450GB 15K SAS 3.5″ HS HDD 300GB
15K (models)
Hard disk drive, SAS, 2.5-inch 73 GB, 10K, hot-swap,
with tray (models)
Hard disk drive, SAS, 2.5-inch 146 GB, 10K, hot-swap,
with tray (models)
Hard disk drive, IBM 1TB 7200 SATA 3.5’’ HS HDD 1Tb
(models)
10
11
11
11
12
Retention bracket (front), adapter (all models)
13N2993
42C8910
42C8911
44E7299
39Y9757
Hard disk drive cage, 4 BAY 3.5″ SS/HS cage (all models)
Hard disk drive cage, 4 BAY HS 2.5″ cage (all models)
Hard disk drive cage, 8X2.5″DASDCAG (models)
Hard disk drive backplane (for 2.5-inch and 3.5 in
Hot-Swap SAS/SATA hard disk drives) (models)
12
13
13
14
Hard disk drive backplane (for 3.5-inch Simple-Swap
SATA hard disk drives) (all models)
25R8842
39Y9860
42C7507
44E7312
Hard disk drive fan assembly (for 3.5-inch drive cage) (all
models)
Hard disk drive fan assembly, 2.5″ DASD DUCT (all
models)
System board assembly (models 14U 14F 14S 14L 14D
14Y 14G 14M 14A 14Q 14T 14K 14R 14E 14J 15U 15G
15A 11G 12U 12F 12S 12L 12D 12Y 12G 12M 12A 12Q
12T 12B 12H 12V 12K 12R 12E 12J)
15
16
LSI SAS/SATA RAID 01 controller (all models)
43V7415
Microprocessor, 800 MHz/2M, 2.4 GHz dual-core (models
11G 12U 12F 12S 12L 12D 12Y 12G 12M 12A 12Q 12T
12B 12H 12V 12K 12R 12E 12J)
44E7641
16
16
16
16
Microprocessor, 1333 MHz/6M, 2.5 GHz quad-core
(models)
44E7589
44E7590
44E7591
44E7588
Microprocessor, 1333 MHz/12M, 2.66 GHz quad-core
(models)
Microprocessor, 1333 MHz/12M, 3.0 GHz quad-core
(models)
Microprocessor, 1333 MHz/6M, 3.0 GHz dual-core
(models 14U 14F 14S 14L 14D 14Y 14G 14M 14A 14Q
14T 14K 14R 14E 14J)
16
Microprocessor, E2200 2.2G 1MB (models CTO)
46C1259
Chapter 3. Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434 39
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Table 4. Parts listing, Types 6431 (continued)
CRU part
number
(Optional-
service)
CRU part
number
(Self-service)
FRU part
number
Index
16
Description
Microprocessor, X3370 3.0G12MB (models CTO)
Microprocessor, E5300 2.6G2MB (models CTO)
Microprocessor, E7400 2.8G3MB (models CTO)
46C6452
46C6713
46C6714
46M0338
16
16
16
Microprocessor, E7200 2.53G3MB (models CTO 15U 15G
15A )
16
17
18
19
Microprocessor, X3330 2.66G6MB (models CTO)
Heat sink (all models)
46M0340
43W0401
25R8859
39Y7330
Side cover with lock (all models)
Power supply, non-redundant 401 watt (models 14U 14F
14S 14L 14D 14Y 14G 14M 14A 14Q 14T 14K 14R 14E
14J 11G 12U 12F 12S 12L 12D 12Y 12G 12M 12A 12Q
12T 12B 12H 12V 12K 12R 12E 12J)
19
20
Power supply, redundant, 430 watt (optional) (models 15U
15G 15A)
39Y7332
46U1059
Memory, 1GB 1RX8 1 GBIT DDR2-800 1GBDIMMKIT
(models 14U 14F 14S 14L 14D 14Y 14G 14M 14A 14Q
14T 14K 14R 14E 14J12U 12F 12S 12L 12D 12Y 12G
12M 12A 12Q 12T 12B 12H 12V 12K 12R 12E 12J)
20
21
Memory, 2GB 2RX8 1 GBIT DDR2-800 2GBDIMM
(models 15U 15G 15A)
46U1060
System fan, rear (all models)
25R8829
33F8354
39Y9810
25R8849
Battery, 3.0 volt (all models)
Cable, 18-inch SATA signal (all models)
Cable, 401 watt DAS (for non-redundant power supply
and hot-swap drives connection) (all models)
Cable, diskette drive (optional) (all models)
Cable, mini-SAS/SATA 4X signal (all models)
EMC I/O shield (for system I/O ports) (all models)
39Y9728
41Y3884
25R8843
13N2997
EMC shield kit (for 5.25 in. and 3.5 in. drive bays) (all
models)
Feet, chassis (all models)
13N2985
41A5100
Keyboard, US (all models)
Keylock, keyed-alike (all models)
26K7363
26K7364
Keylock, keyed-random (all models)
Kit, Retainer (for optical and diskette drives) (all models)
Mouse, optical, 3-button (optional) (all models)
39R9369
41U3013
Power supply cage (for redundant power supplies) (all
models)
39Y7324
Retention module (for fan sink) (all models)
System service label (all models)
25R8873
44E7281
25R8864
Tray assembly, simple-swap (all models)
40 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 4. Parts listing, Types 6431 (continued)
CRU part
number
(Optional-
service)
CRU part
number
(Self-service)
FRU part
number
Index
Description
IBM Ultra320 SCSI PCIe Controller (all models)
HOOKEBKPLP9 (all models)
43W4325
44E8783
44T1412
41Y9086
43W4341
43W4342
43W4343
25R8071
43W4297
39R8750
25R8857
42C7509
44E7337
13N2413
42C1053
39R6530
39R6532
44E7578
25R8836
39Y9773
41Y9292
59P4739
44X0388
39Y9783
25R8864
42C7495
39Y6107
39R6526
Remote Supervisor Adapter (RSAII) Slimline (all models)
RSA Slimline Bracket (all models)
LSI MR-10M adapter (all models)
SATA/SAS RAID adapter battery carrier (all models)
SATA/SAS RAID adapter battery carrier (all models)
IBM SAS HBA Controller (all models)
IBM x RAID 10i (all models)
IBM Ultra320 SCSI Controller 2 (all models)
Integrated FDD Bezel (all models)
PSU ADAPTER (all models)
EMI SHIELD BRACKET (all models)
Panel Mount Cable Assembly (all models)
2nd Serial Port (all models)
1M CABLE (all models)
3M CABLE (all models)
Interposer cable (all models)
SIDE/TOP COVER (all models)
Misc. Kit (all models)
Thermal Grease (all models)
ALCOHOL WIPE (all models)
HDD SHIELD (all models)
C2 Cable RoHS (all models)
Simple Swap Tray Assembly (all models)
HDD Carrier Assembly (all models)
PRO/1000GTSV (all models)
Qlogic 4 Gbs PCI-E single port fiber channel adapter
CRU (all models)
Qlogic 4 Gbs PCI-E dual port fiber channel adapter CRU
(all models)
39R6528
PRO/1K PT Dual (all models)
39Y6128
39Y6148
42C1772
43W7510
Qlogic iSCSI single-port PCIe HBA adapter (all models)
Qlogic iSCSI dual-port PCIe HBA adapter (all models)
Emulex 4 Gbs PCI-E single port fiber channel adapter (all
models)
Emulex 4 Gbs PCI-E dual port fiber channel adapter (all
models)
43W7512
43W4301
LSI MR-10i Adapter battery (all models)
Chapter 3. Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434 41
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 4. Parts listing, Types 6431 (continued)
CRU part
number
(Optional-
service)
CRU part
number
(Self-service)
FRU part
number
Index
Description
FRUGBM (all models)
44E7342
44E7343
44E7344
43X0334
44E4851
41Y3903
44T2135
FRUGBM (all models)
OEM / SpeclBids FRUGBM (all models)
EULER 2.5″ HDD BACKPLANE (all models)
PCI-X Slot Enablement card (all models)
HSDriveIDs (all models)
SYSServiceOEM (all models)
42 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
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Table 5. Parts listing, Types 6432
CRU part
number
(Optional-
service)
CRU part
number
(Self-service)
FRU part
number
Index
Description
1
2
3
4
4
Chassis assembly (all models)
44X0386
44E7571
26K7340
Front-panel assembly (all models)
Front USB connector assembly (all models)
Multiburner, SATA Rambo 8 (optional) (all models)
43W8467
43W8466
DVD-ROM drive, SATA 16/48 (optional) (models 17U 17F
17S 17L 17D 17Y 17G 17M 17A 17Q 17T 17K 17R 17E
17J 18G 18H 19G 19H 12U 12F 12S 12L 12D 12Y 12G
12B 12H 12V 13G 14G 15U 15F 15S 15L 15D 15Y 15G
15M 15A 15Q 15T 15B 15H 15V 15K 15R 15E 15J 16G)
6
7
8
9
Bezels, drive (all models)
Bezel, upper (all models)
Bezel, lower (all models)
46U1020
46U1020
46U1020
Hard disk drive, SATA, 3.5-inch 160 GB,
45J9632
fixed/simple-swap, with tray (models 18G 18H 19G 19H
11M 11A 11Q 11T 11K 11R 11E 11J 13G)
9
9
9
9
Hard disk drive, SATA, 3.5- inch 250 GB,
fixed/simple-swap, with tray (models 14G 16G)
45J9634
46U1024
45J9638
45J9640
Hard disk drive, SATA, 3.5-inch 500 GB,
fixed/simple-swap, with tray (models)
Hard disk drive, SATA, 3.5- inch 750 GB,
fixed/simple-swap, with tray (models)
Hard disk drive, SATA, 3.5-inch 160 GB, 10K, hot-swap,
with tray (models 18G 18H 19G 19H 11M 11A 11Q 11T
11K 11R 11E 11J 13G)
9
9
9
9
9
9
9
Hard disk drive, SATA, 3.5-inch 250 GB, 10K, hot-swap,
with tray (models 14G 16G)
45J9642
45J9644
45J9646
45J9658
45J9660
45J9654
45J9652
45J9648
Hard disk drive, SATA, 3.5-inch 500 GB, 10K, hot-swap,
with tray (models)
Hard disk drive, SATA, 3.5-inch 750 GB, 10K, hot-swap,
with tray (models)
Hard disk drive, SAS, 3.5-inch 146 GB, 15K, hot-swap,
with tray (models)
Hard disk drive, SAS, 3.5-inch 300 GB, 15K, hot-swap,
with tray (models)
Hard disk drive, SAS, 2.5-inch 73 GB, 10K, hot-swap,
with tray (models)
Hard disk drive, SAS, 2.5-inch 146 GB, 10K, hot-swap,
with tray (models)
9
Hard disk drive, SATA 3.5-inch 1TB , hot-swap (models)
Retention bracket (front), adapter (all models)
10
11
11
13N2993
Hard disk drive cage, 3.5-inch drives (all models)
42C8910
42C8911
Hard disk drive cage, 2.5-inch drives (four bays) (all
models)
Chapter 3. Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434 43
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 5. Parts listing, Types 6432 (continued)
CRU part
number
(Optional-
service)
CRU part
number
(Self-service)
FRU part
number
Index
Description
11
Hard disk drive cage, 2.5-inch drives (eight bays) (all
models)
44E7299
12
12
13
13
13
14
Hard disk drive backplane (for 2.5-inch and 3.5 in
Hot-Swap SAS/SATA hard disk drives) (all models)
39Y9757
25R8842
39Y9860
42C7507
44E7301
Hard disk drive backplate (for 3.5-inch Simple-Swap SATA
hard disk drives) (models)
Hard disk drive fan assembly (for 3.5-inch drive cage) (all
models)
Hard disk drive fan assembly (for 2.5-inch drive cage with
4 bays) (all models)
Hard disk drive fan assembly (for 2.5-inch drive cage with
8 bays) (all models)
System board assembly (models 17U 17F 17S 17L 17D
17Y 17G 17M 17A 17Q 17T 17K 17R 17E 17J 18G 18H
19G 19H 11M 11A 11Q 11T 11K 11R 11E 11J 12U 12F
12S 12L 12D 12Y 12G 12B 12H 12V 13G 14G 15U 15F
15S 15L 15D 15Y 15G 15M 15A 15Q 15T 15B 15H 15V
15K 15R 15E 15J 16G)
44E7312
44E7641
15
16
LSI SAS/SATA RAID 01 controller (all models)
43V7415
Microprocessor, 800 MHz/2M, 2.4 GHz dual-core (models
11M 11A 11Q 11T 11K 11R 11E 11J 12U 12F 12S 12L
12D 12Y 12G 12B 12H 12V)
16
16
16
16
Microprocessor, 1333 MHz/6M, 2.5 GHz quad-core
(models 16G)
44E7589
44E7590
44E7591
44E7588
Microprocessor, 1333 MHz/12M, 2.66 GHz quad-core
(models)
Microprocessor, 1333 MHz/12M, 3.0 GHz quad-core
(models)
Microprocessor, 1333 MHz/6M, 3.0 GHz dual-core
(models 19G 19H 13G 14G 15U 15F 15S 15L 15D 15Y
15G 15M 15A 15Q 15T 15B 15H 15V 15K 15R 15E 15J)
16
16
16
16
16
Microprocessor, E2200 2.2G 1MB (models CTO)
Microprocessor, X3370 3.0G12MB (models CTO)
Microprocessor, E5300 2.6G2MB (models CTO)
Microprocessor, E7400 2.8G3MB (models CTO)
46C1259
46C6452
46C6713
46C6714
46M0338
Microprocessor, E7200 2.53G3MB (models CTO 17U 17F
17S 17L 17D 17Y 17G 17M 17A 17Q 17T 17K 17R 17E
17J 18G 18H)
16
17
18
Microprocessor, X3330 2.66G6MB (models CTO)
Fan sink (all models)
46M0340
43W0401
25R8859
Side cover with lock (all models)
44 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
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Table 5. Parts listing, Types 6432 (continued)
CRU part
number
(Optional-
service)
CRU part
number
(Self-service)
FRU part
number
Index
Description
19
Power supply, non-redundant 401 watt (models 17U 17F
17S 17L 17D 17Y 17G 17M 17A 17Q 17T 17K 17R 17E
17J 18G 18H 19G 19H 11M 11A 11Q 11T 11K 11R 11E
11J 12U 12F 12S 12L 12D 12Y 12G 12B 12H 12V 13G
14G 15U 15F 15S 15L 15D 15Y 15G 15M 15A 15Q 15T
15B 15H 15V 15K 15R 15E 15J 16G)
39Y7330
19
20
Power supply, redundant, 430 watt (optional) (models)
39Y7332
46U1017
Memory, 1 GB DDR2/800 MHz ECC (models 17U 17F
17S 17L 17D 17Y 17G 17M 17A 17Q 17T 17K 17R 17E
17J 18G 18H 19G 19H 12U 12F 12S 12L 12D 12Y 12G
12B 12H 12V 13G)
20
Memory, 2 GB DDR2/800 MHz ECC (models 14G 15U
15F 15S 15L 15D 15Y 15G 15M 15A 15Q 15T 15B 15H
15V 15K 15R 15E 15J 16G)
46U1018
20
21
Memory, 4GB DDR2/800 MHz ECC (models)
System fan, rear (all models)
46U1019
25R8829
33F8354
39Y9810
25R8849
Battery, 3.0 volt (all models)
Cable, 18-inch SATA signal (all models)
Cable, 401 watt DAS (for non-redundant power supply
and hot-swap drives connection) (all models)
Cable, diskette drive (optional) (all models)
Cable, mini-SAS/SATA 4X signal (all models)
EMC I/O shield (for system I/O ports) (all models)
39Y9728
41Y3884
25R8843
13N2997
EMC shield kit (for 5.25 in. and 3.5 in. drive bays) (all
models)
Feet, chassis (all models)
13N2985
41A5100
Keyboard, US (all models)
Keylock, keyed-alike (all models)
26K7363
26K7364
Keylock, keyed-random (all models)
Kit, Retainer (for optical and diskette drives) (all models)
Mouse, optical, 3-button (optional) (all models)
39R9369
41U3013
Power supply cage (for redundant power supplies) (all
models)
39Y7324
25R8873
Retention module (for fan sink) (all models)
System service label (all models)
44E7281
Tray assembly, simple-swap (all models)
IBM Ultra320 SCSI PCIe Controller (all models)
Remote Supervisor Adapter (RSAII) Slimline (all models)
RSA Slimline Bracket (all models)
25R8864
43W4325
44T1412
41Y9086
43W4341
43W4342
43W4343
SATA/SAS RAID adapter (all models)
SATA/SAS RAID adapter battery (all models)
SATA/SAS RAID adapter battery carrier (all models)
Chapter 3. Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434 45
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 5. Parts listing, Types 6432 (continued)
CRU part
number
(Optional-
service)
CRU part
number
(Self-service)
FRU part
number
Index
Description
IBM SAS HBA Controller (all models)
IBM x RAID 10i (all models)
IBM Ultra320 SCSI Controller 2 (all models)
25R8071
43W4297
39R8750
46 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 6. Parts listing, Types 6434
CRU part
number
(Optional-
service)
CRU part
number
(Self-service)
FRU part
number
Index
Description
1
2
3
4
4
Chassis assembly (all models)
44X0386
44E7571
26K7340
Front-panel assembly (all models)
Front USB connector assembly (all models)
Multiburner, SATA Rambo 8 (optional) (all models)
43W8467
43W8466
DVD-ROM drive, SATA 16/48 (optional) (models 13U 13F
13S 13L 13D 13Y 13G 13M 13A 13Q 13T 13K 13R 13E
13J 14G 14M 14A 14Q 14T 14H 14K 14R 14E 14J 15U
15F 15S 15L 15D 15Y 15G 15M 15A 15Q 15T 15K 15R
15E 15J 16G 16M 16A 16Q 16T 16K 16J 11U 11F 11S
11L 11D 11Y 12M 12A 12Q 12T 12K 12R 12E 12J)
6
7
8
9
Bezels, drive (all models)
Bezel, upper (all models)
Bezel, lower (all models)
46U1020
46U1020
46U1020
Hard disk drive, SATA, 3.5-inch 160 GB,
fixed/simple-swap, with tray (models)
45J9632
45J9634
9
Hard disk drive, SATA, 3.5- inch 250 GB,
fixed/simple-swap, with tray (models 14G 14M 14A 14Q
14T 14H 14K 14R 14E 14J)
9
9
9
9
Hard disk drive, SATA, 3.5-inch 500 GB,
fixed/simple-swap, with tray (models)
46U1024
45J9638
45J9640
45J9642
Hard disk drive, SATA, 3.5- inch 750 GB,
fixed/simple-swap, with tray (models)
Hard disk drive, SATA, 3.5-inch 160 GB, 10K, hot-swap,
with tray (models)
Hard disk drive, SATA, 3.5-inch 250 GB, 10K, hot-swap,
with tray (models 14G 14M 14A 14Q 14T 14H 14K 14R
14E 14J)
9
9
9
9
9
9
Hard disk drive, SATA, 3.5-inch 500 GB, 10K, hot-swap,
with tray (models)
45J9644
45J9646
45J9658
45J9660
45J9654
45J9652
45J9648
Hard disk drive, SATA, 3.5-inch 750 GB, 10K, hot-swap,
with tray (models)
Hard disk drive, SAS, 3.5-inch 146 GB, 15K, hot-swap,
with tray (models)
Hard disk drive, SAS, 3.5-inch 300 GB, 15K, hot-swap,
with tray (models)
Hard disk drive, SAS, 2.5-inch 73 GB, 10K, hot-swap,
with tray (models)
Hard disk drive, SAS, 2.5-inch 146 GB, 10K, hot-swap,
with tray (models)
9
Hard disk drive, SATA 3.5-inch 1TB , hot-swap (models)
Retention bracket (front), adapter (all models)
10
11
11
13N2993
Hard disk drive cage, 3.5-inch drives (all models)
42C8910
42C8911
Hard disk drive cage, 2.5-inch drives (four bays) (all
models)
Chapter 3. Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434 47
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 6. Parts listing, Types 6434 (continued)
CRU part
number
(Optional-
service)
CRU part
number
(Self-service)
FRU part
number
Index
Description
11
Hard disk drive cage, 2.5-inch drives (eight bays) (all
models)
44E7299
12
12
13
13
13
14
Hard disk drive backplane (for 2.5-inch and 3.5 in
Hot-Swap SAS/SATA hard disk drives) (all models)
39Y9757
25R8842
39Y9860
42C7507
44E7301
Hard disk drive backplate (for 3.5-inch Simple-Swap SATA
hard disk drives) (all models)
Hard disk drive fan assembly (for 3.5-inch drive cage) (all
models)
Hard disk drive fan assembly (for 2.5-inch drive cage with
4 bays) (all models)
Hard disk drive fan assembly (for 2.5-inch drive cage with
8 bays) (all models)
System board assembly (models 13U 13F 13S 13L 13D
13Y 13G 13M 13A 13Q 13T 13K 13R 13E 13J 14G 14M
14A 14Q 14T 14H 14K 14R 14E 14J 15U 15F 15S 15L
15D 15Y 15G 15M 15A 15Q 15T 15K 15R 15E 15J 16G
16M 16A 16Q 16T 16K 16J 11U 11F 11S 11L 11D 11Y
12M 12A 12Q 12T 12K 12R 12E 12J)
44E7312
15
16
16
LSI SAS/SATA RAID 01 controller (all models)
43V7415
Microprocessor, 800 MHz/2M, 2.4 GHz dual-core (models)
44E7641
44E7589
Microprocessor, 1333 MHz/6M, 2.5 GHz quad-core
(models)
16
16
16
Microprocessor, 1333 MHz/12M, 2.66 GHz quad-core
(models 11U 11F 11S 11L 11D 11Y 12M 12A 12Q 12T
12K 12R 12E 12J)
44E7590
44E7591
44E7588
Microprocessor, 1333 MHz/12M, 3.0 GHz quad-core
(models 15U 15F 15S 15L 15D 15Y 15G 15M 15A 15Q
15T 15K 15R 15E 15J)
Microprocessor, 1333 MHz/6M, 3.0 GHz dual-core
(models 13U 13F 13S 13L 13D 13Y 13G 13M 13A 13Q
13T 13K 13R 13E 13J)
16
16
16
16
16
16
Microprocessor, E2200 2.2G 1MB (models CTO)
Microprocessor, X3370 3.0G12MB (models CTO)
Microprocessor, E5300 2.6G2MB (models CTO)
Microprocessor, E7400 2.8G3MB (models CTO)
Microprocessor, E7200 2.53G3MB (models CTO)
46C1259
46C6452
46C6713
46C6714
46M0338
46M0340
Microprocessor, X3330 2.66G6MB (models CTO 14G 14M
14A 14Q 14T 14H 14K 14R 14E 14J 16G 16M 16A 16Q
16T 16K 16J)
17
18
19
Fan sink (all models)
43W0401
25R8859
39Y7330
Side cover with lock (all models)
Power supply, non-redundant 401 watt (models 13U 13F
13S 13L 13D 13Y 13G 13M 13A 13Q 13T 13K 13R 13E
13J)
48 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 6. Parts listing, Types 6434 (continued)
CRU part
number
(Optional-
service)
CRU part
number
(Self-service)
FRU part
number
Index
Description
19
Power supply, redundant, 430 watt (optional) (models 14G
14M 14A 14Q 14T 14H 14K 14R 14E 14J 15U 15F 15S
15L 15D 15Y 15G 15M 15A 15Q 15T 15K 15R 15E 15J
16G 16M 16A 16Q 16T 16K 16J 11U 11F 11S 11L 11D
11Y 12M 12A 12Q 12T 12K 12R 12E 12J)
39Y7332
20
20
Memory, 1 GB DDR2/800 MHz ECC (models 13U 13F
13S 13L 13D 13Y 13G 13M 13A 13Q 13T 13K 13R 13E
13J 14G 14M 14A 14Q 14T 14H 14K 14R 14E 14J 16G
16M 16A 16Q 16T 16K 16J)
46U1017
46U1018
Memory, 2 GB DDR2/800 MHz ECC (models 15U 15F
15S 15L 15D 15Y 15G 15M 15A 15Q 15T 15K 15R 15E
15J 11U 11F 11S 11L 11D 11Y 12M 12A 12Q 12T 12K
12R 12E 12J)
20
21
Memory, 4GB DDR2/800 MHz ECC (models)
System fan, rear (all models)
46U1019
25R8829
33F8354
39Y9810
25R8849
Battery, 3.0 volt (all models)
Cable, 18-inch SATA signal (all models)
Cable, 401 watt DAS (for non-redundant power supply
and hot-swap drives connection) (all models)
Cable, diskette drive (optional) (all models)
Cable, mini-SAS/SATA 4X signal (all models)
EMC I/O shield (for system I/O ports) (all models)
39Y9728
41Y3884
25R8843
13N2997
EMC shield kit (for 5.25 in. and 3.5 in. drive bays) (all
models)
Feet, chassis (all models)
13N2985
41A5100
Keyboard, US (all models)
Keylock, keyed-alike (all models)
26K7363
26K7364
Keylock, keyed-random (all models)
Kit, Retainer (for optical and diskette drives) (all models)
Mouse, optical, 3-button (optional) (all models)
39R9369
41U3013
Power supply cage (for redundant power supplies) (all
models)
39Y7324
25R8873
Retention module (for fan sink) (all models)
System service label (all models)
44E7281
Tray assembly, simple-swap (all models)
IBM Ultra320 SCSI PCIe Controller (all models)
Remote Supervisor Adapter (RSAII) Slimline (all models)
RSA Slimline Bracket (all models)
25R8864
43W4325
44T1412
41Y9086
43W4341
43W4342
43W4343
25R8071
SATA/SAS RAID adapter (all models)
SATA/SAS RAID adapter battery (all models)
SATA/SAS RAID adapter battery carrier (all models)
IBM SAS HBA Controller (all models)
Chapter 3. Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434 49
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 6. Parts listing, Types 6434 (continued)
CRU part
number
(Optional-
service)
CRU part
number
(Self-service)
FRU part
number
Index
Description
IBM x RAID 10i (all models)
IBM Ultra320 SCSI Controller 2 (all models)
43W4297
39R8750
50 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Power cords
For your safety, Lenovo provides a power cord with a grounded attachment plug to
use with this Lenovo product. To avoid electrical shock, always use the power cord
and plug with a properly grounded outlet.
Lenovo power cords used in the United States and Canada are listed by
Underwriter’s Laboratories (UL) and certified by the Canadian Standards
Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified
cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord,
a maximum of 15 feet in length and a parallel blade, grounding-type attachment
plug rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S.): Use a UL-listed and
CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT,
three-conductor cord, a maximum of 15 feet in length and a tandem blade,
grounding-type attachment plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set
with a grounding-type attachment plug. The cord set should have the appropriate
safety approvals for the country in which the equipment will be installed.
Lenovo power cords for a specific country or region are usually available only in
that country or region.
Table 7. Power cords, Type 6431
Lenovo Power cord
part number
Used in these countries and regions
Taiwan (models 12V)
39M5247
39M5206
China (models)
39M5102
Australia, Fiji, Kiribati, Nauru, New Zealand, Papua New Guinea
(models 14M 12M)
39M5123
Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria,
Azerbaijan, Belarus, Belgium, Benin, Bosnia and Herzegovina,
Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape
Verde, Central African Republic, Chad, Comoros, Congo
(Democratic Republic of), Congo (Republic of), Cote D’Ivoire
(Ivory Coast), Croatia (Republic of), Czech Republic, Dahomey,
Djibouti, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia,
Finland, France, French Guyana, French Polynesia, Germany,
Greece, Guadeloupe, Guinea, Guinea Bissau, Hungary, Iceland,
Indonesia, Iran, Kazakhstan, Kyrgyzstan, Laos (People’s
Democratic Republic of), Latvia, Lebanon, Lithuania, Luxembourg,
Macedonia (former Yugoslav Republic of), Madagascar, Mali,
Martinique, Mauritania, Mauritius, Mayotte, Moldova (Republic of),
Monaco, Mongolia, Morocco, Mozambique, Netherlands, New
Caledonia, Niger, Norway, Poland, Portugal, Reunion, Romania,
Russian Federation, Rwanda, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia, Slovakia, Slovenia (Republic of),
Somalia, Spain, Suriname, Sweden, Syrian Arab Republic,
Tajikistan, Tahiti, Togo, Tunisia, Turkey, Turkmenistan, Ukraine,
Upper Volta, Uzbekistan, Vanuatu, Vietnam, Wallis and Futuna,
Yugoslavia (Federal Republic of), Zaire (models 14G 15G 12G)
39M5130
Denmark (models 14G 15G 12G)
Chapter 3. Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434 51
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Table 7. Power cords, Type 6431 (continued)
Lenovo Power cord
part number
Used in these countries and regions
39M5144
Bangladesh, Lesotho, Macao, Maldives, Namibia, Nepal,
Pakistan, Samoa, South Africa, Sri Lanka, Swaziland, Uganda
(models 14G 14M 14A 15A 12G 12M 12A)
39M5151
Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel
Islands, China (Hong Kong S.A.R.), Cyprus, Dominica, Gambia,
Ghana, Grenada, Iraq, Ireland, Jordan, Kenya, Kuwait, Liberia,
Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman,
Polynesia, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent
and the Grenadines, Seychelles, Sierra Leone, Singapore, Sudan,
Tanzania (United Republic of), Trinidad and Tobago, United Arab
Emirates (Dubai), United Kingdom, Yemen, Zambia, Zimbabwe
(models 14G 14A 15A 15G 12G 12A)
39M5158
39M5165
Liechtenstein, Switzerland (models 14G 15G 12G)
Chile, Italy, Libyan Arab Jamahiriya (models 14S 14L 14Y 14G
15G 12S 12Y 12L 12G)
39M5172
39M5179
Israel (models 14G 15G 12G)
220 - 240 V
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize,
Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands,
Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El
Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,
Micronesia (Federal States of), Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan,
United States of America, Venezuela (models 14G 15G 12G)
39M5081
110 - 120 V
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize,
Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands,
Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El
Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,
Micronesia (Federal States of), Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan,
United States of America, Venezuela (models 14U 14F 14S 14L
14D 14A 14T 15A 15U 12U 12F 12S 12L 12A 12T)
39M5219
Korea (Democratic People’s Republic of), Korea (Republic of)
(models 14K 14R 12K 12R)
39M5199
39M5068
39M5226
39M5233
Japan (models 14E 14J 12E 12J)
Argentina, Paraguay, Uruguay (models 14Y 12Y)
India (models 14Q 12Q)
Brazil (models 12P)
Table 8. Power cords, Type 6432
Lenovo Power cord
part number
Used in these countries and regions
39M5247
Taiwan (models 12V 15V)
China (models)
39M5206
39M5102
Australia, Fiji, Kiribati, Nauru, New Zealand, Papua New Guinea
(models 17M 11M 15M)
52 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
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Table 8. Power cords, Type 6432 (continued)
Lenovo Power cord
part number
Used in these countries and regions
39M5123
Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria,
Azerbaijan, Belarus, Belgium, Benin, Bosnia and Herzegovina,
Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape
Verde, Central African Republic, Chad, Comoros, Congo
(Democratic Republic of), Congo (Republic of), Cote D’Ivoire
(Ivory Coast), Croatia (Republic of), Czech Republic, Dahomey,
Djibouti, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia,
Finland, France, French Guyana, French Polynesia, Germany,
Greece, Guadeloupe, Guinea, Guinea Bissau, Hungary, Iceland,
Indonesia, Iran, Kazakhstan, Kyrgyzstan, Laos (People’s
Democratic Republic of), Latvia, Lebanon, Lithuania, Luxembourg,
Macedonia (former Yugoslav Republic of), Madagascar, Mali,
Martinique, Mauritania, Mauritius, Mayotte, Moldova (Republic of),
Monaco, Mongolia, Morocco, Mozambique, Netherlands, New
Caledonia, Niger, Norway, Poland, Portugal, Reunion, Romania,
Russian Federation, Rwanda, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia, Slovakia, Slovenia (Republic of),
Somalia, Spain, Suriname, Sweden, Syrian Arab Republic,
Tajikistan, Tahiti, Togo, Tunisia, Turkey, Turkmenistan, Ukraine,
Upper Volta, Uzbekistan, Vanuatu, Vietnam, Wallis and Futuna,
Yugoslavia (Federal Republic of), Zaire (models 17G 18G 19G
12G 13G 14G 15G 16G)
39M5130
39M5144
Denmark (models 17G 18G 19G 12G 13G 14G 15G 16G)
Bangladesh, Lesotho, Macao, Maldives, Namibia, Nepal,
Pakistan, Samoa, South Africa, Sri Lanka, Swaziland, Uganda
(models 17G 17M 17A 18G 19G 12G 13G 14G 15G 16G 11M
11A 15M 15A)
39M5151
Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel
Islands, China (Hong Kong S.A.R.), Cyprus, Dominica, Gambia,
Ghana, Grenada, Iraq, Ireland, Jordan, Kenya, Kuwait, Liberia,
Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman,
Polynesia, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent
and the Grenadines, Seychelles, Sierra Leone, Singapore, Sudan,
Tanzania (United Republic of), Trinidad and Tobago, United Arab
Emirates (Dubai), United Kingdom, Yemen, Zambia, Zimbabwe
(models 17G 18G 19G 12G 13G 14G 15G 16G)
39M5158
39M5165
Liechtenstein, Switzerland (models 17G 18G 19G 12G 13G 14G
15G 16G)
Chile, Italy, Libyan Arab Jamahiriya (models 17S 17L 17Y 17T
12S 12L 12Y 12G 13G 14G 15S 15L 15Y 15G 16G)
39M5172
39M5179
Israel (models 17G 18G 19G 12G 13G 14G 15G 16G)
220 - 240 V
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize,
Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands,
Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El
Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,
Micronesia (Federal States of), Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan,
United States of America, Venezuela (models 17G 18G 19G 12G
13G 14G 15G 16G)
Chapter 3. Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434 53
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Table 8. Power cords, Type 6432 (continued)
Lenovo Power cord
part number
Used in these countries and regions
39M5081
110 - 120 V
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize,
Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands,
Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El
Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,
Micronesia (Federal States of), Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan,
United States of America, Venezuela (models 17U 17F 17S 17L
17A 17D 17T 11A 11T 12U 12F 12S 12L 12D 15U 15F 15S 15L
15D 15A 15T)
39M5219
Korea (Democratic People’s Republic of), Korea (Republic of)
(models 11K 15K)
39M5199
39M5068
Japan (models 11J 15J)
Argentina, Paraguay, Uruguay (models 17L 17Y 12L 12Y 15L
15Y)
39M5226
39M5233
India (models 17Q 11Q 15Q)
Brazil (models)
54 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
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Table 9. Power cords, Type 6434
Lenovo Power cord
part number
Used in these countries and regions
39M5247
Taiwan (models)
39M5206
China (models 14H)
39M5102
Australia, Fiji, Kiribati, Nauru, New Zealand, Papua New Guinea
(models 13M 14M 15M 16M 12M)
39M5123
Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria,
Azerbaijan, Belarus, Belgium, Benin, Bosnia and Herzegovina,
Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape
Verde, Central African Republic, Chad, Comoros, Congo
(Democratic Republic of), Congo (Republic of), Cote D’Ivoire
(Ivory Coast), Croatia (Republic of), Czech Republic, Dahomey,
Djibouti, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia,
Finland, France, French Guyana, French Polynesia, Germany,
Greece, Guadeloupe, Guinea, Guinea Bissau, Hungary, Iceland,
Indonesia, Iran, Kazakhstan, Kyrgyzstan, Laos (People’s
Democratic Republic of), Latvia, Lebanon, Lithuania, Luxembourg,
Macedonia (former Yugoslav Republic of), Madagascar, Mali,
Martinique, Mauritania, Mauritius, Mayotte, Moldova (Republic of),
Monaco, Mongolia, Morocco, Mozambique, Netherlands, New
Caledonia, Niger, Norway, Poland, Portugal, Reunion, Romania,
Russian Federation, Rwanda, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia, Slovakia, Slovenia (Republic of),
Somalia, Spain, Suriname, Sweden, Syrian Arab Republic,
Tajikistan, Tahiti, Togo, Tunisia, Turkey, Turkmenistan, Ukraine,
Upper Volta, Uzbekistan, Vanuatu, Vietnam, Wallis and Futuna,
Yugoslavia (Federal Republic of), Zaire (models 13A 14A 15A
16A)
39M5130
39M5144
Denmark (models 13G 14G 15G 16G)
Bangladesh, Lesotho, Macao, Maldives, Namibia, Nepal,
Pakistan, Samoa, South Africa, Sri Lanka, Swaziland, Uganda
(models 13M 14M 15M 16M 13G 14G 15G 16G 12M 12A)
39M5151
Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel
Islands, China (Hong Kong S.A.R.), Cyprus, Dominica, Gambia,
Ghana, Grenada, Iraq, Ireland, Jordan, Kenya, Kuwait, Liberia,
Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman,
Polynesia, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent
and the Grenadines, Seychelles, Sierra Leone, Singapore, Sudan,
Tanzania (United Republic of), Trinidad and Tobago, United Arab
Emirates (Dubai), United Kingdom, Yemen, Zambia, Zimbabwe
(models 13G 14G 15G 16G)
39M5158
39M5165
Liechtenstein, Switzerland (models 13G 14G 15G 16G)
Chile, Italy, Libyan Arab Jamahiriya (models 13G 14G 15G 16G
13Y 15Y11S 11L 11Y)
39M5172
39M5179
Israel (models 13G 14G 15G 16G)
220 - 240 V
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize,
Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands,
Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El
Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,
Micronesia (Federal States of), Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan,
United States of America, Venezuela (models)
Chapter 3. Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434 55
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Table 9. Power cords, Type 6434 (continued)
Lenovo Power cord
part number
Used in these countries and regions
39M5081
110 - 120 V
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize,
Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands,
Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El
Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,
Micronesia (Federal States of), Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan,
United States of America, Venezuela (models 13T 14T 15T 16T
13A 14A 15A 16A 13U 13F 13S 13L 13D 15U 15F 15S 15L 15D
11U 11F 11S 11D 12A 12T)
39M5219
Korea (Democratic People’s Republic of), Korea (Republic of)
(models 13K 14K 15K 16K 13R 14R 15R 12K 12R)
39M5199
39M5068
39M5226
39M5233
Japan (models 13E 14E 15E 13J 14J 15J 16J 12J)
Argentina, Paraguay, Uruguay (models 13L 13Y 15L 15Y 11Y)
India (models 13Q 14Q 15Q 16Q12Q)
Brazil (models)
56 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
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Chapter 4. Removing and replacing server components
Replaceable components are of three types:
v Self-service customer replaceable unit (CRU): Replacement of self-service
CRUs is your responsibility. If Lenovo installs a self-service CRU at your request,
you will be charged for the installation.
v Optional-service customer replaceable unit: You may install an
optional-service CRU yourself or request Lenovo to install it, at no additional
charge, under the type of warranty service that is designated for your server.
v Field replaceable unit (FRU): FRUs must be installed only by trained service
technicians.
and 6434,” on page 37 to determine whether a component is a self-service CRU,
optional-service CRU, or FRU.
For information about the terms of the warranty and getting service and assistance,
see the Warranty and Support Information document.
For additional information and important notes about installing options in the server,
see the specific options section in the User Guide on the ThinkServer
Documentation DVD.
Installation guidelines
Before you remove or replace a component, read the following information:
“Handling static-sensitive devices” on page 60. This information will help you
work safely.
v When you install your new server, take the opportunity to download and apply
the most recent firmware updates. This step will help to ensure that any known
issues are addressed and that your server is ready to function at maximum levels
of performance. You can use the ThinkServer EasyManage software, if
applicable, to download the latest firmware updates. You can also download
firmware updates from the Lenovo Support Web site.
Note: Changes are made periodically to the Lenovo Web site. The actual
procedure might vary slightly from what is described in this document.
2. Enter your product number (machine type and model number) or select
Servers from the Select your product list.
3. Select Servers from the Brand list.
4. From Family list, select ThinkServer TS100, and click Continue.
5. Click Downloads and drivers to download firmware updates.
v Before you install optional hardware devices, make sure that the server is
working correctly. Start the server, and make sure that the operating system
starts, if an operating system is installed, or that a 19990305 error code is
displayed, indicating that an operating system was not found but the server is
otherwise working correctly. If the server is not working correctly, see Chapter 5,
“Diagnostics,” on page 129 for more information.
v Observe good housekeeping in the area where you are working. Place removed
covers and other parts in a safe place.
© Lenovo 2008. Portions © IBM Corp. 2008.
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v If you must start the server while the cover is removed, make sure that no one is
near the server and that no other objects have been left inside the server.
v Do not attempt to lift an object that you think is too heavy for you. If you have to
lift a heavy object, observe the following precautions:
– Make sure that you stand safely without slipping.
– Distribute the weight of the object equally between your feet.
– Use a slow lifting force. Never move suddenly or twist when you lift a heavy
object.
– To avoid straining the muscles in your back, lift by standing or by pushing up
with your leg muscles
v Make sure that you have an adequate number of properly grounded electrical
outlets for the server, monitor, and other devices.
v Back up all important data before you make changes to disk drives.
v Have a small flat-blade screwdriver available.
v You do not have to turn off the server to install or replace hot-swap power
supplies, hot-plug adapters, or hot-plug Universal Serial Bus (USB) devices.
However, you must turn off the server before performing any steps that involve
removing or installing adapter or system boardoard cables.
v Blue on a component indicates touch points, where you can grip the component
to remove it from or install it in the server, open or close a latch, and so on.
v Orange on a component or an orange label on or near a component indicates
that the component can be hot-swapped, which means that if the server and
operating system support hot-swap capability, you can remove or install the
component while the server is running. (Orange can also indicate touch points on
hot-swap components.) See the instructions for removing or installing a specific
hot-swap component for any additional procedures that you might have to
perform before you remove or install the component.
v When you are finished working on the server, reinstall all safety shields, guards,
labels, and ground wires.
v For a list of supported optional devices for the server, go to:
System reliability guidelines
To help ensure proper cooling and system reliability, make sure that:
v If the server has redundant power, each of the power supply bays has a power
supply installed in it.
v There is adequate space around the server to allow the server cooling system to
work properly. Leave approximately 50 mm (2 in.) of open space around the front
and rear of the server. Do not place objects in front of the fans. For proper
cooling and airflow, replace the server cover before you turn on the server.
Operating the server for extended periods of time (more than 30 minutes) with
the server cover removed might damage server components.
v You have followed the cabling instructions that come with optional adapters.
v You have replaced a failed fan within 48 hours.
v You have replaced a hot-swap drive within 10 minutes of removal.
v You do not run the server without the air baffle installed. Operating the server
without the air baffle might cause the microprocessor to overheat.
v The microprocessor socket always contains a microprocessor and fan sink.
58 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
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Working inside the server with the power on
Attention: Static electricity that is released to internal server components when
the server is powered-on might cause the server to halt, which might result in the
loss of data. To avoid this potential problem, always use an electrostatic-discharge
wrist strap or other grounding system when working inside the server with the
power on.
The server supports hot-plug, hot-add, and hot-swap devices and is designed to
operate safely while it is turned on and the cover is removed. Follow these
guidelines when you work inside a server that is turned on:
v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts
before you work inside the server; do not wear cuff links while you are working
inside the server.
v Do not allow your necktie or scarf to hang inside the server.
v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist
watches.
v Remove items from your shirt pocket, such as pens and pencils, that might fall
into the server as you lean over it.
v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws,
into the server.
Chapter 4. Removing and replacing server components 59
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Handling static-sensitive devices
Attention: Static electricity can damage the server and other electronic devices.
To avoid damage, keep static-sensitive devices in their static-protective packages
until you are ready to install them.
To reduce the possibility of damage from electrostatic discharge, observe the
following precautions:
v Limit your movement. Movement can cause static electricity to build up around
you.
v The use of a grounding system is recommended. For example, wear an
electrostatic-discharge wrist strap, if one is available. Always use an
electrostatic-discharge wrist strap or other grounding system when working inside
the server with the power on.
v Handle the device carefully, holding it by its edges or its frame.
v Do not touch solder joints, pins, or exposed circuitry.
v Do not leave the device where others can handle and damage it.
v While the device is still in its static-protective package, touch it to an unpainted
metal part on the outside of the server for at least 2 seconds. This drains static
electricity from the package and from your body.
v Remove the device from its package and install it directly into the server without
setting down the device. If it is necessary to set down the device, put it back into
its static-protective package. Do not place the device on the server cover or on a
metal surface.
v Take additional care when handling devices during cold weather. Heating reduces
indoor humidity and increases static electricity.
Returning a device or component
If you are instructed to return a device or component, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to you.
60 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
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Connecting the cables
You must turn off the server before you connect any cables to or disconnect any
cables from the server.
Note: If the cable that you are connecting or disconnecting is a USB cable,
however, you do not have to turn off the server.
See the documentation that comes with optional devices for additional cabling
instructions. It might be easier for you to route cables before you install certain
devices.
For details about the locations and functions of the input/output connectors, see
The following illustration shows the locations of the input/output connectors.
Detailed cabling instructions for installing the server in a rack are in the Rack
Installation Instructions that come with the server.
ꢀ1ꢁ
Ethernet transmit/ receive activity LED ꢀ8ꢁ
(amber)
Serial 1 (Com1) connector
Parallel connector
ꢀ2ꢁ
ꢀ3ꢁ
Ethernet link status LED (green)
Remote Supervisor Adapter II
SlimLine (Ethernet) connector
USB connectors 1 and 2
Ethernet connector
ꢀ9ꢁ
ꢀ10ꢁ Serial 2 (Com2) connector
ꢀ4ꢁ
ꢀ5ꢁ
ꢀ6ꢁ
ꢀ7ꢁ
ꢀ11ꢁ DC power LED
ꢀ12ꢁ AC power LED
USB connectors 3 and 4
Video connector
ꢀ13ꢁ Power cord connector
Chapter 4. Removing and replacing server components 61
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Removing and replacing self-service CRUs
Replacement of self-service CRUs is your responsibility. If Lenovo installs a
self-service CRU at your request, you will be charged for the installation.
The illustrations in this document might differ slightly from your hardware.
Removing the side cover
Attention: Operating the server for more than 30 minutes with the side cover
removed might damage server components. For proper cooling and airflow, replace
the side cover before you turn on the server.
To remove the side cover, complete the following steps:
2. If you are replacing a non-hot-swap component, turn off the server and all
attached devices; then, disconnect all power cords and external cables.
3. Unlock the side cover.
4. Press the cover-release latch down, as indicated by the two arrows on the latch,
and tilt the top of the side cover away from the chassis.
ꢀ1ꢁ Cover-release latch Optical drive
ꢀ2ꢁ Key lock
5. Lift the side cover off the server and set it aside.
6. If you are instructed to return the side cover, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
62 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
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Installing the side cover
Attention: For proper cooling and airflow, replace the side cover before you turn
on the server. Operating the server for extended periods of time (more than 30
minutes) with the side cover removed might damage server components.
To install the side cover, complete the following steps:
1. Make sure that all cables, adapters, and other components are installed and
seated correctly and that you have not left loose tools or parts inside the server.
Also, make sure that all internal cables are correctly routed.
2. If you removed the upper and lower bezels, reinstall them before you replace
Important: The cover lock must be in the unlocked (opened) position before
you install the side cover.
3. Position the lip on the bottom edge of the side cover on the ledge on the bottom
of the chassis; then, rotate the cover up to the chassis. Press down on the
cover release latch and push the cover completely closed until it latches
securely into place.
4. Lock the side cover.
5. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
Chapter 4. Removing and replacing server components 63
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Removing the lower bezel
When you work with some devices, such as the drives in bays 4 through 7 (or bays
4 through 11 for some 2.5 inch hard disk drive models), you must first remove the
lower bezel to access the devices.
To remove the lower bezel, complete the following steps:
2. If you are replacing a non-hot-swap component, turn off the server and all
attached devices; then, disconnect all power cords and external cables.
3. Unlock the side cover.
Note: You do not have to remove the side cover to remove the lower bezel.
4. Press the round blue release button on the right side of the lower bezel and
rotate the lower bezel downward to disengage and remove it from the chassis.
5. If you are instructed to return the lower bezel, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
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Installing the lower bezel
To install the lower bezel, complete the following steps:
1. Insert the two bottom tabs on the lower bezel into the corresponding holes in
the front of the chassis.
2. Rotate the top of the lower bezel up to the chassis; then, press the blue release
tab on the right side of the lower bezel and completely close the lower bezel
until it locks securely into place.
3. Lock the side cover.
4. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
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Removing the upper bezel
When you work with some devices, such as the drives in bays 1 through 3, you
must first remove the upper bezel to access the devices.
To remove the upper bezel, complete the following steps:
2. If you are replacing a non-hot-swap component, turn off the server and all
attached devices; then, disconnect all power cords and external cables.
5. Carefully lift up the two bezel clips ꢀ1ꢁ on the left side of the upper bezel; then,
rotate the upper bezel to the right side of the server to disengage the two
right-side tabs from the chassis.
6. If you are instructed to return the upper bezel, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
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Installing the upper bezel
To install the upper bezel, complete the following steps:
1. Insert the two tabs on the right-side of the upper bezel into the corresponding
holes on the right side of the chassis.
2. Rotate the upper bezel to the left side of the chassis until the bezel clips ꢀ1ꢁ are
aligned with the corresponding indentations on the left side of the chassis and it
snaps into place.
5. Lock the side cover.
6. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
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Removing an adapter
To remove an adapter, complete the following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
4. Disconnect any cables to the adapter or any cables that impede access to the
adapter.
5. If you are removing a full-length adapter, press on the retaining tab on the left
side of the front adapter-retention bracket until the release lever on the right
side of the bracket clicks into place.
6. Remove the expansion-slot screw at the rear of the adapter.
7. Carefully grasp the adapter by its top edge or upper corners, and pull the
adapter from the server.
Attention: Expansion-slot covers must be installed in all empty slots. This
maintains the electronic emissions standards of the server and ensures proper
ventilation of server components.
ꢀ1ꢁ
Retention clip
ꢀ4ꢁ
Adapter
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ꢀ2ꢁ
ꢀ3ꢁ
Rear adapter retention bracket
Expansion-slot screw
ꢀ5ꢁ
ꢀ6ꢁ
Left side of the Front adapter
retention bracket
Right side of the Front adapter
retention bracket
8. If you are not replacing the adapter, install an expansion-slot cover in the
expansion-slot opening.
9. If you are instructed to return the adapter, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Installing an adapter
For information about the types of adapters that the server supports and other
information that you might consider when you install an adapter, see the User
Guide. For the locations of the expansion slots and optional-device connectors see
Notes:
1. If you are replacing a Remote Supervisor Adapter II SlimLine, it must be
installed in its dedicated connector on the system board (see “System board
2. When you start the server for the first time after you install a Remote Supervisor
Adapter II SlimLine, the startup process will take several minutes longer than a
typical startup.
To install a replacement adapter, complete the following steps:
1. Check the instructions that come with the adapter for any requirements,
restrictions, or cabling instructions. It might be easier to route cables before
you install the adapter.
2. Follow the instructions that come with the adapter to set jumpers or switches, if
any.
3. Touch the static-protective package that contains the adapter to any unpainted
metal surface on the server. Then, remove the adapter from the
static-protective package. Avoid touching the components and gold-edge
connectors on the adapter.
4. If you are installing a full-length adapter, remove the blue adapter guide ꢀ1ꢁ (if
any) from the end of the adapter.
5. Carefully grasp the adapter by the top edge or upper corner, and move the
adapter directly from the static-protective package to the expansion slot. Align
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the adapter with the expansion slot guides; then, press the adapter firmly into
the expansion slot. For a full-length adapter, make sure that the front edge of
the adapter is correctly seated in the correct slot in the front adapter-retention
bracket.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
Rear adapter retention bracket
Expansion-slot screw
Adapter
ꢀ4ꢁ
ꢀ5ꢁ
Left side of the Front adapter
retention bracket
Right side of the Front adapter
retention bracket
6. Install an expansion-slot screw at the rear of the adapter.
7. If you are installing a full-length adapter, press on the release lever on the right
side of the front adapter-retention bracket to release the retaining tab on the
left side of the bracket.
8. Connect required cables to the adapter. Route cables so that they do not block
the flow of air from the fans.
10. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
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Removing and installing internal drives
See the User Guide for information about the types of drives that the server
supports and other important information. The following figures show the locations
of the drive bays in the server. Some models have seven drive baysꢀ1ꢁ to ꢀ7ꢁ, and
some models have eleven drive bays ꢀ1ꢁ to ꢀ11ꢁ.
Seven drive-bay model
Eleven drive-bay model
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Removing a CD or DVD drive
To remove a CD or DVD drive, complete the following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
6. Disconnect the power and signal cables from the drive that is to be removed.
7. Press and hold the blue release button ꢀ1ꢁ on the side of the bay to release the
drive; then, pull the drive out of the front of the server.
8. Remove the drive retainer clip ꢀ2ꢁ from the side of the drive. Save the clip to
use when you install the replacement drive.
9. If you are instructed to return the drive, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
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Installing a CD or DVD drive
To install a CD or DVD drive, complete the following steps:
1. If you are replacing a removed drive with a new drive, make sure that:
v You have all the cables and other equipment that is specified in the
documentation that comes with the new drive.
v You check the instructions that come with the new drive to determine
whether you must set any switches or jumpers on the drive.
v You have removed the drive retainer clip on the side of the old drive and
have it available for installation on the new drive.
Note: If you are installing a drive that contains a laser, observe the following
safety precaution.
Statement 3:
CAUTION:
When laser products (such as CD drives, DVD drives, fiber optic devices,
or transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product
could result in exposure to hazardous laser radiation. There are no
serviceable parts inside the device.
v Use of controls or adjustments or performance of procedures other
than those specified herein might result in hazardous radiation
exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the
beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
`
Appareil A Laser de Classe 1
2. Touch the static-protective package that contains the drive to any unpainted
metal surface on the server; then, remove the drive from the package and
place it on a static-protective surface.
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3. Follow the instructions that come with the drive to set jumpers or switches, if
there are any.
Note: You might find it easier to install the new drive from the front and then
attach the cables.
4. If you are installing a 3.5-inch drive in bay 2, attach a 5.25-inch conversion kit
to the 3.5-inch drive. Remove the drive retainer clip from the side of the drive
cage of bays 1 or 2. Slide the drive retainer clip to the right to remove it from
the drive cage; then, snap the drive retainer clip into the screw holes on the
side of the drive.
5. Push the drive into the bay.
6. Connect the power and signal cables to the drive.
Note: Route the signal cable so that it does not block the airflow to the rear of
the drives or over the microprocessor and dual inline memory modules
(DIMMs).
10. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
Removing a tape drive
To remove a tape drive, complete the following steps:
2. Turn off the server and peripheral devices, and disconnect the power cords and
all external cables.
6. Disconnect the power and signal cables from the drive that is to be removed.
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7. Press and hold the blue release button on the side of the bay to release the
drive; then, pull the drive out of the front of the server.
8. Remove the drive retainer clip from the side of the drive. Save the clip to use
when you install the replacement drive.
EMC shield
Filler panel
Tape drive
Drive retainer clip
9. If you are instructed to return the drive, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Installing a tape drive
To install a tape drive, complete the following steps:
1. If you are replacing a removed drive with a new drive, make sure that:
v You have all the cables and other equipment that is specified in the
documentation that comes with the new drive.
v You check the instructions that come with the new drive to determine
whether you must set any switches or jumpers on the drive.
v You have removed the drive retainer clip on the side of the old drive and
have it available for installation on the new drive.
3. Turn off the server and peripheral devices, and disconnect the power cords
and all external cables.
7. Touch the static-protective package that contains the drive to any unpainted
metal surface on the server; then, remove the drive from the package and
place it on a static-protective surface.
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8. Set any jumpers or switches on the drive according to the documentation that
comes with the drive.
9. Remove the drive retainer clip from the side of the drive cage of bays 1 or 2.
Slide the drive retainer clip to the right to remove it from the drive cage; then,
snap the drive retainer clip into the screw holes on the side of the drive.
ꢀ1ꢁ
ꢀ2ꢁ
EMC shield
Filler panel
ꢀ3ꢁ
ꢀ3ꢁ
Tape drive
Drive retainer clip
10. Push the drive into the bay.
Note: A tape drive can be installed in bay 1 or bay 2
11. Connect one end of the applicable signal cable into the rear of the drive and
make sure that the other end of this cable is connected into the applicable
connector on the system board.
12. Route the signal cable so that it does not block the airflow to the rear of the
drives or over the microprocessor and dual inline memory modules (DIMMs).
13. If you have another drive to install or remove, do so now.
14. Connect the power cable to the rear of the drive. The connectors are keyed
and can be inserted only one way.
Removing a hot-swap hard disk drive
This procedure applies only to server models that have hot-swap hard disk drives.
Attention: To maintain proper system cooling, do not operate the server for more
than 10 minutes without either a drive or a filler panel installed in each drive bay.
To remove a hot-swap hard disk drive, complete the following steps:
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Note: You do not have to turn off the server to remove hot-swap drives from
the hot-swap drive bays.
2. Unlock the side cover. The side cover does not have to be removed.
4. Rotate the drive tray handle of the drive assembly that is to be removed to the
open position (based on your model).
Table 10. Illustrations of the server models with four and eight drive bays
Server model with four hot-swap drive
bays
Server model with eight hot-swap drive
bays
ꢀ1ꢁ Drive-tray assembly
ꢀ2ꢁDrive tray handle
(in open position)
ꢀ1ꢁ Drive-tray assembly
ꢀ2ꢁDrive tray handle
(in open position)
5. Grasp the handle of the drive assembly that is to be replaced and pull the
assembly out of the bay.
6. If you are instructed to return the drive assembly, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
Installing a hot-swap hard disk drive
This procedure applies only to server models that have hot-swap hard disk drives.
Before you install a hot-swap hard disk drive, read the following information:
v The hot-swap drives must be either all SAS hard disk drives or all SATA hard
disk drives; the two types cannot be combined.
v Inspect the drive tray for signs of damage.
v To maintain proper system cooling, do not operate the server for more than 10
minutes without either a drive or a filler panel installed in each drive bay.
v You do not have to turn off the server to install hot-swap drives in the hot-swap
drive bays.
v See the User's Guide for additional information.
To install a hot-swap hard disk drive (based on your model), complete the following
steps.
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Server model with four hot-swap drive
bays
Server model with eight hot-swap drive
bays
Drive-tray
assembly
Drive-tray
assembly
Drive tray handle
(in open position)
Drive tray handle
(in open position)
Bezel
1. Touch the static-protective package that contains the drive to any unpainted
metal surface on the server; then, remove the drive from the package and place
it on a static-protective surface.
2. Make sure that the drive tray handle is in the open position.
3. Align the drive assembly with the guide rails in the bay; then, carefully slide the
drive assembly into the drive bay until the drive stops.
4. Rotate the drive tray handle to the closed position.
5. Check the hard disk drive status indicator to make sure that the hard disk drive
is operating correctly. (You might have to restart the server for the drive to be
recognized.) If the amber hard disk drive status LED for a drive is lit
continuously, it indicates that the drive is faulty and must be replaced. If the
green hard disk drive activity LED is flashing, this indicates that the drive is
being accessed.
Note: If the server is configured for RAID operation using a ServeRAID
controller, you might have to reconfigure the disk arrays after you replace hard
disk drives. See the ServeRAID documentation for additional information about
RAID operation and complete instructions for using ServeRAID Manager.
7. Lock the side cover.
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Removing a simple-swap hard disk drive
This procedure applies only to server models that have simple-swap SATA hard disk
drives.
Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all
power from the server before you remove or install a simple-swap hard disk drive.
To remove a simple-swap hard disk drive, complete the following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
3. Unlock the side cover. The side cover does not have to be removed.
5. Pull the loops of the drive assembly that is to be removed toward each other;
then, pull the assembly out of the bay.
6. If you are instructed to return the drive assembly, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
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Installing a simple-swap hard disk drive
This procedure applies only to server models that have simple-swap SATA hard disk
drives. See the User Guide for information about the installation sequence and
other important information.
Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all
power from the server you remove or install a simple-swap hard disk drive.
To install a simple-swap hard disk drive, complete the following steps:
1. Touch the static-protective package that contains the drive to any unpainted
metal surface on the server; then, remove the drive from the package and place
it on a static-protective surface.
2. Align the drive assembly with the guide rails in the bay.
3. Pull the loops of the drive assembly toward each other; then, carefully slide the
drive assembly into the drive bay until it stops, and release the loops.
Note: Do not release the loops on the drive assembly until it is completely
seated.
5. Lock the side cover.
6. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
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Removing a hot-swap power supply
This procedure applies only to server models that have hot-swap power supplies.
the removal of a non-hot-swap power supply.
When you remove or install a hot-swap power supply, observe the following
precautions.
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
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To remove a hot-swap power supply, complete the following steps:
2. Disconnect the power cord from the power supply that is to be removed.
3. Press down on the orange release lever ꢀ1ꢁ and pull the power supply ꢀ2ꢁ out
of the bay, using the handle.
4. If you are instructed to return the power supply, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
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Installing a hot-swap power supply
This procedure applies only to server models that have hot-swap power supplies.
installation of a non-hot-swap power supply.
To install a hot-swap power supply, complete the following steps:
1. Place the power supply into the bay guides.
ꢀ1ꢁ Release lever
ꢀ2ꢁ Hot-swap power supply
2. Using the handle, push the power supply toward the front of the chassis until it
locks into place.
3. Connect one end of the power cord into the connector on the back of the power
supply and connect the other end of the power cord into a properly grounded
electrical outlet.
4. Make sure that both the ac and dc power LEDs on the rear of the power supply
are lit, indicating that the power supply is operating correctly.
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Removing a memory module
To remove a dual inline memory module (DIMM), complete the following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
4. Disconnect any cables that impede access to the DIMMs.
5. Locate the DIMM connector that contains the DIMM that is to be replaced (see
“System board optional-devices connectors” on page 12 for DIMM slot
locations).
Attention: To avoid breaking the DIMM retaining clips or damaging the DIMM
connectors, open and close the clips gently.
6. Carefully open the retaining clips ꢀ1ꢁ on each end of the DIMM ꢀ2ꢁ connector
and remove the DIMM.
7. If you are instructed to return the DIMM, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
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Installing a memory module
Note: If you are replacing a faulty DIMM, make sure that the replacement DIMM is
the correct type of memory. If you are adding DIMMs, install the DIMMs in the
sequence shown in the following table. See the User Guide for additional
information about the type of memory that is compatible with the server.
Number of DIMMs
One DIMM
Connectors
1
Two DIMMs
1, 3
Three DIMMs
Four DIMMs
Not supported
1, 3, 2, 4
To install a DIMM, complete the following steps:
1. Make sure that the retaining clips on each end of the DIMM connector are fully
open.
2. Touch the static-protective package that contains the DIMM to any unpainted
metal surface on the server; then, remove the new DIMM from the package.
3. Turn the DIMM so that the DIMM keys align correctly with the connector.
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, open and close the clips gently.
4. Insert the DIMMꢀ2ꢁ into the connector by aligning the edges of the DIMM with
the slots at the ends of the DIMM connector. Firmly press the DIMM straight
down into the connector by applying pressure on both ends of the DIMM
simultaneously. The retaining clips ꢀ1ꢁ snap into the locked position when the
DIMM is firmly seated in the connector. If there is a gap between the DIMM and
the retaining clips, the DIMM has not been correctly installed. Open the
retaining clips, remove the DIMM, and then reinsert it.
5. Reconnect any cables that you disconnected during removal.
7. Lock the side cover if you unlocked it during removal.
8. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
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Removing and replacing optional-service CRUs
You may install an optional-service CRU yourself or request Lenovo to install it, at
no additional charge, under the type of warranty service that is designated for the
server.
The illustrations in this document might differ slightly from your hardware.
Removing the battery
To remove the battery, complete the following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
4. Remove any adapters that impede access to the battery.
6. Remove the battery:
a. Use a fingernail to press the top of the battery clip away from the battery.
The battery pops up when it is released.
b. Use your thumb and index finger to lift the battery from the socket.
Installing the battery
The following notes describe information that you must consider when you replace
the battery in the server.
v You must replace the battery with a lithium battery of the same type from the
same manufacturer.
v To order replacement batteries in U.S. and Canada, call Lenovo Service and
Support. Outside the U.S. and Canada, call your Lenovo marketing
representative or authorized reseller.
v After you replace the battery, you must reconfigure the server and reset the
system date and time.
v To avoid possible danger, read and follow the following safety statement.
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Statement 2:
CAUTION:
When replacing the lithium battery, use only the battery recommended by the
manufacturer. If your system has a module containing a lithium battery,
replace it only with the same module type made by the same manufacturer.
The battery contains lithium and can explode if not properly used, handled, or
disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
To install the battery, complete the following steps:
1. Follow any special handling and installation instructions that come with the
replacement battery.
2. Insert the new battery:
a. Tilt the battery so that you can insert it into the socket on the side opposite
the battery clip.
b. Press the battery down into the socket until it clicks into place. Make sure
that the battery clip holds the battery securely.
4. Lock the side cover if you unlocked it during removal.
5. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
6. Start the Configuration/Setup Utility program and reset the configuration:
v Set the system date and time.
v Set the power-on password.
v Reconfigure the server.
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Removing the rear system fan
Attention:
v Replace a failed fan within 48 hours.
v To ensure proper cooling and airflow, do not operate the server for more than 30
minutes with the side cover removed.
To remove the rear system fan, complete the following steps:
1. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
3. Remove any adapters that impede access to the fan and the fan connector on
the system board (see “Removing an adapter” on page 68).
4. Disconnect the fan cable from the system board, making a note of where the
cable was connected, for later installation.
5. Grasp the fan ꢀ2ꢁ with both hands and pull firmly, extending the rubber
grommets ꢀ1ꢁ. The grommets will be pulled through the holes in either the fan
or the chassis and can then be removed.
6. Pull the fan up and out of the chassis.
7. If you are instructed to return the fan, follow all packaging instructions, and use
any packaging materials for shipping that are supplied to you.
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Installing the rear system fan
Attention:
v Replace a failed fan within 48 hours.
v To ensure proper cooling and airflow, do not operate the server for more than 30
minutes with the side cover removed.
To install the rear system fan, complete the following steps:
1. The replacement fan ꢀ2ꢁ comes with the rubber grommets ꢀ1ꢁ installed;
however, they might have come out during shipment. If any of the rubber
grommets are missing from the fan, install them on the fan before you continue.
Use needle-nosed pliers to pull the grommets through the holes in the fan.
2. Position the fan so that the grommets protrude through the holes in the chassis;
then, use needle-nosed pliers to pull the grommets through the holes from
outside the chassis.
connectors” on page 10 for the location of the rear fan connector).
6. Lock the side cover if you unlocked it during removal.
7. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
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Removing the hard disk drive fan assembly
This procedure applies only to server models that have a hard disk drive fan
assembly.
Attention:
v Replace a failed fan within 48 hours.
v To ensure proper cooling and airflow, do not operate the server for more than 30
minutes with the side cover removed.
To remove the hard disk drive fan assembly, complete the following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
4. Disconnect the hard disk drive fan assembly ꢀ3ꢁ cable from the system board,
making a note of where the cable was connected for later installation.
5. Remove the hard disk drives.
6. Press and hold the drive cage release tab; then, rotate the drive cage out of the
chassis until the retaining tab on top of the cage locks into place.
7. Pull out on the hard disk drive fan assembly release tabs ꢀ1ꢁ; then, rotate the
assembly away from the drive cage slightly.
If you have the eight-drive, 2.5-inch hot-swap hard disk drive model, the hard
disk drive fan assembly looks like the following illustration.
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8. Remove the cable from the slot ꢀ2ꢁ on the hard disk drive fan assembly; then,
rotate the assembly away from the drive cage and remove the assembly from
the drive cage.
9. If you are instructed to return the hard disk drive fan assembly, follow all
packaging instructions, and use any packaging materials for shipping that are
supplied to you.
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Installing the hard disk drive fan assembly
This procedure applies only to server models that have a hard disk drive fan
assembly.
Attention:
v Replace a failed fan within 48 hours.
v To ensure proper cooling and airflow, do not operate the server for more than 30
minutes with the side cover removed.
To install the hard disk drive fan assembly, complete the following steps:
1. Insert the hard disk drive fan assembly retaining tab ꢀ1ꢁ over the right edge of
the hard disk drive backplane; then, rotate the fan assembly toward the
backplane. Do not fully close the hard disk drive fan assembly ꢀ3ꢁ.
If you have the eight-drive, 2.5-inch hot-swap hard disk drive model, the hard
disk drive fan assembly looks like the following illustration.
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2. Route the hard disk drive signal and power cables through the slotsꢀ2ꢁ on the
edge of the hard disk drive fan assemblyꢀ3ꢁ. Make sure that the cables will not
be pinched between the hard disk drive assembly and the hard disk drive
backplane when the assembly is installed.
3. Rotate the hard disk drive fan assembly toward the backplane until the release
tabs are fully engaged on the drive cage.
4. Rotate the drive cage toward the front of the server until it stops; then, press
and hold the retaining tab on top of the drive cage while you rotate the drive
cage into the chassis until it locks into place.
5. Connect the hard disk drive fan assembly cable to the system board (see
“System board internal connectors” on page 10 for the location of the hard disk
drive fan connector).
6. Reinstall the hard disk drives.
Note: Before you continue, check all internal power cables to be sure that they
are connected to the system board and other optional devices.
8. Lock the side cover if you unlocked it during removal.
9. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
Removing the simple-swap backplate
This procedure applies only to server models with the simple-swap SATA backplate
installed on the back of the hard disk drive cage.
To remove the simple-swap backplate, complete the following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
5. Remove the simple-swap hard disk drives that are installed in the hard disk
drive cage (see “Removing a simple-swap hard disk drive” on page 79).
6. Remove the hard disk drive fan assembly from the hard disk drive cage (see
7. Disconnect the power cables from the simple-swap backplate.
8. Disconnect the signal cables from the system board.
9. Press and hold the drive cage release tab ꢀ2ꢁ; then, rotate the drive cage out
of the chassis until the retaining tab ꢀ1ꢁ on top of the cage locks into place.
10. Lift up on the retaining latch ꢀ5ꢁ at the top of the drive cage; then, tilt the top
of the simple-swap backplate ꢀ4ꢁ away from the drive cage until it is clear of
the locating pinsꢀ3ꢁ.
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11. Lift the simple-swap backplate out of the lower lip on the drive cage and set it
aside.
12. If you are instructed to return the simple-swap backplate, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
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Installing the simple-swap backplate
This procedure applies only to server models with the simple-swap SATA backplate
installed on the back of the hard disk drive cage.
To install the simple-swap backplate, complete the following steps.
1. Position the bottom edge of the simple-swap backplate ꢀ4ꢁ on the lower lip of
the drive cage.
2. Tilt the top of the simple-swap backplate toward the drive cage and over the
locating pins ꢀ3ꢁuntil the retaining latch ꢀ5ꢁ is engaged securely.
3. Press and hold the retaining tab ꢀ1ꢁ on top of the cage; then, rotate the drive
cage into the chassis until it locks into place.
connectors” on page 10 for the location of the Serial ATA drive connectors).
5. Connect the power cables to the simple-swap backplate.
6. Install the hard disk drive fan assembly on the hard disk drive cage (see
7. Install the simple-swap hard disk drives that you removed from the hard disk
drive cage (see “Installing a simple-swap hard disk drive” on page 80).
10. Lock the side cover if you unlocked it during removal.
11. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
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Removing the SAS/SATA hard disk drive backplane
This procedure applies only to hot-swap server models with a SAS/SATA hard disk
drive backplane installed on the back of the hard disk drive cage.
To remove the SAS/SATA hard disk drive backplane, complete the following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
5. Remove the hot-swap SAS/SATA hard disk drives installed in the hard disk
drive cage (see “Removing a hot-swap hard disk drive” on page 76).
6. Remove the hard disk drive fan assembly from the hard disk drive cage (see
7. Disconnect the power and signal cables from the hard disk drive backplane.
8. Press and hold the drive cage release tab; then, rotate the drive cage out of
the chassis until the retaining tab on top of the cage locks into place.
9. Remove the two screws that secure the SAS/SATA hard disk drive backplane
to the drive cage.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
Retaining tab
Drive cage release tab
Locating pins
ꢀ4ꢁ
ꢀ5ꢁ
SAS backplane
Retaining latch
10. Tilt the top of the hard disk drive backplane away from the drive cage until it is
clear of the locating pins.
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11. Lift the SAS/SATA hard disk drive backplane out of the lower lip on the drive
cage and set it aside.
12. If you are instructed to return the SAS/SATA hard disk drive backplane, follow
all packaging instructions, and use any packaging materials for shipping that
are supplied to you.
Installing the SAS/SATA hard disk drive backplane
This procedure applies only to hot-swap server models with a SAS/SATA hard disk
drive backplane installed on the back of the hard disk drive cage.
To install the hard disk drive backplane, complete the following steps:
1. Place the bottom edge of the SAS/SATA hard disk drive backplane in the lower
lip of the drive cage.
2. Tilt the top of the SAS/SATA hard disk drive backplane toward the drive cage
and over the locating pins.
Retaining tab
Retaining
latch
SAS
backplane
Drive cage
release tab
Locating pins
3. Install the two screws that secure the SAS/SATA hard disk drive backplane to
the drive cage.
4. Press and hold the retaining tab on top of the cage; then, rotate the drive cage
into the chassis until it locks into place.
5. Connect the power and signal cables to the hard disk drive backplane.
6. Install the hard disk drive fan assembly onto the hard disk drive cage (see
7. Install the hot-swap hard disk drives that you removed from the hard disk drive
10. Lock the side cover if you unlocked it during removal.
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11. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
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Removing the front-panel assembly
To remove the front-panel assembly, complete the following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
DVD drive” on page 72 for more information). It is not necessary to remove
these drives.
7. If the server has hot-swap power supplies, remove the power supplies and the
power supply cage (see “Removing the hot-swap power supply cage” on page
8. Disconnect the front-panel assembly cable from the system board, and note
the routing of the cable (see “System board internal connectors” on page 10
for the location of the front-panel connector).
9. Press up on the release tab ꢀ1ꢁ of the front-panel assembly and pull the
assembly toward the rear of the server; then, remove the front-panel assembly
from the chassis.
10. If you are instructed to return the front-panel assembly, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
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Installing the front-panel assembly
To install the front-panel assembly, complete the following steps:
1. Position the front end of the front-panel assembly in the channel above drive
bay 1 on the left side of the chassis.
2. Push the front-panel assembly toward the front of the chassis until it clicks into
place.
3. Reroute and connect the front-panel assembly cable to the system board (see
“System board internal connectors” on page 10 for the location of the
front-panel connector).
4. If the server has hot-swap power supplies, install the power supply cage and
the power supplies (see “Installing the hot-swap power supply cage” on page
DVD drive” on page 73 for more information).
9. Lock the side cover if you unlocked it during removal.
10. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
Removing the front USB connector assembly
To remove the front USB connector assembly, complete the following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
6. Disconnect the front USB cable from the system board, and note the routing of
of the front USB connector).
7. Press down and hold the release tab on the top of the front USB housing;
then, tilt the top of the housing away from the chassis and lift the housing out
of the opening in the chassis.
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8. Squeeze the spring clips ꢀ1ꢁ on the sides of the front USB connector
assembly and pull the assembly out of the back of the housing.
9. Carefully pull the front USB cable out of the opening in the chassis.
10. If you are instructed to return the front USB connector assembly, follow all
packaging instructions, and use any packaging materials for shipping that are
supplied to you.
Removing the rear adapter retention bracket
To remove the rear adapter-retention bracket, complete the following steps:
1. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
3. Remove all adapters (if necessary) and place the adapters on static-protective
surface.
Note: You might find it helpful to note where each adapter is installed before
you remove the adapters.
4. Release the rear adapter-retention bracket by lifting up on the rear
adapter-retention bracket, and rotate the bracket partially toward the closed
position.
5. Grasp the bracket on one side at the hinge point and pull outward (while you
rotate the bracket slightly toward the front of the server) until the bracket is free
of the hinge pin; then, grasp the bracket on the other side at the hinge point,
pull outward until the bracket is free of the hinge pin, and remove the rear
adapter-retention bracket from the server.
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Hinge pin
Rear adapter
retention
bracket
6. If necessary, remove the Remote Supervisor Adapter II SlimLine retention tab
and store it for future use.
Installing the rear adapter retention bracket
To install the rear adapter-retention bracket, complete the following steps:
1. If you removed the Remote Supervisor Adapter II SlimLine retention tab earlier,
reinstall it on the rear adapter-retention bracket and any other adapters that you
might have removed.
2. Position the rear adapter retention bracket so that the hole in one of the hinge
points is aligned with the hinge pin on the chassis; then, place the hinge pin
through the hole on the chassis.
3. Rotate the rear adapter-retention bracket into place so that the hole in the
opposite hinge point snaps into place over the hinge pin on the chassis.
5. Lock the side cover if you unlocked it during removal.
6. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
Removing the front adapter-retention bracket
To remove the front adapter-retention bracket, complete the following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
4. Open the front and rear adapter-retention brackets.
5. Remove all adapters (if necessary) and place them on a static-protective
surface.
Note: You might find it helpful to note where each adapter is installed before
you remove the adapters.
6. Grasp one side of the bracket at a hinge point and pull outward (while you
rotate the bracket slightly toward the rear of the server) until the hinge pin on
the bracket is free of the hole; then, grasp the bracket on the other side at the
hinge point, pull outward until the bracket is free of the hinge pin, and remove
the rear adapter-retention bracket from the server.
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Installing the front adapter-retention bracket
To install the front adapter-retention bracket, complete the following steps:
1. Insert one of the hinge pins on the front adapter-retention bracket into the metal
hinge point on the fan cage assembly.
2. Rotate the other hinge pin on the front adapter-retention bracket into position
and push the hinge pin into the other metal hinge point. The hinge pin will
protrude through the hole in the metal hinge point when the adapter-retention
bracket is seated correctly.
3. Reinstall any adapters that you removed earlier.
4. Close the front and rear adapter retention brackets.
6. Lock the side cover.
7. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
Installing the front USB connector assembly
To install the front USB connector assembly, complete the following steps:
1. Carefully insert the front USB cable through the opening in the front of the
chassis.
2. Squeeze the spring clips on the sides of the front USB connector assembly and
insert the assembly into the housing through the back of the housing.
3. Place the bottom edge of the housing into the bottom of the opening in the
chassis; then, tilt the top of the housing into position until it clicks into place.
board internal connectors” on page 10 for the location of the front USB
connector).
8. Lock the side cover if you unlocked it during removal.
9. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
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Removing the hot-swap power supply cage
This procedure applies only to server models that have hot-swap power-supplies.
To remove the power supply cage, complete the following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
Note: It might be helpful to lay the server on its side for the remainder of this
procedure.
5. Disconnect the cables from the power supply cage to the system board and all
internal components.
6. Remove the four screws that secure the power supply cage to the chassis;
then, slide the cage toward the front of the server to disengage the retaining
clips from the top of the chassis and lift the cage out of the chassis.
7. If you are instructed to return the power supply cage, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
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Installing the hot-swap power supply cage
This procedure applies only to server models that have hot-swap power-supplies.
To install the hot-swap power supply cage, complete the following steps:
1. Place the power supply cage into the chassis and slide it toward the rear of the
server until the retaining clips ꢀ1ꢁ engage the top of the chassis.
2. Install the four screws that secure the power supply cage to the chassis.
3. Connect the cables from the power supply cage to the system board and all
internal components.
6. Lock the side cover if you unlocked it during removal.
7. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
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Removing the mini-SAS/SATA controller
To remove the mini-SAS/SATA RAID controller, complete the following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
4. Open the rear adapter-retention bracket until the release lever on the right side
of the bracket clicks into place.
5. Squeeze the tabs on both sides of the connector on the signal cable and
remove the cable from the SAS/SATA controller .
ꢀ1ꢁ
ꢀ2ꢁ
Mini-PCI controller slot
Alignment pins
ꢀ3ꢁ
ꢀ4ꢁ
Alignment holes
Mini-SAS/SATA controller
6. Carefully disengage the tabs on each side of the SAS/SATA controller connector
and the front of the SAS/SATA controller from the plastic standoff.
7. Grasp the edges of the SAS/SATA controller and pull it out of the connector. If
the standoff comes away from the system board with the controller, gently pull it
out of the controller and push it back into the hole on the system board.
8. If you are instructed to return the SAS/SATA controller, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
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Installing the SAS/SATA controller
To install the SAS/SATA RAID controller, complete the following steps:
1. Touch the static-protective package that contains the SAS/SATA controller to
any unpainted surface on the outside of the server; then, remove the SAS/SATA
controller from the package.
2. Position the SAS/SATA controller over the connector and the plastic standoff;
then, press the SAS/SATA controller firmly into the connector and onto the
plastic standoff.
ꢀ1ꢁ
ꢀ2ꢁ
Mini-PCI controller slot
Alignment pins
ꢀ3ꢁ
ꢀ4ꢁ
Alignment holes
Mini-SAS/SATA controller
3. Connect the signal cable to the SAS/SATA controller.
5. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
Removing the optional mini-PCI-X enablement card
To remove the mini-PCI-X enablement card, complete the following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
4. Open the rear adapter-retention bracket until the release lever on the right side
of the bracket clicks into place.
5. Carefully disengage the tabs on each side of the mini-PCI slot ꢀ1ꢁ connector
and the front of the mini-PCI-X enablement card ꢀ2ꢁ from the plastic standoff.
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6. Disconnect the mini-PCI-X enablement card from the mini-PCI-X enablement
card connector ; then, grasp the edges of the mini-PCI-X enablement card and
pull it out of the mini-PCI slot. If the standoff comes away from the system
board with the card, gently pull it out of the card and push it back into the hole
on the system board.
7. If you are instructed to return the mini-PCI-X enablement card, follow all
packaging instructions, and use any packaging materials for shipping that are
supplied to you.
Installing the optional mini-PCI-X enablement card
To install the optional mini-PCI-X enablement card, complete the following steps:
1. Touch the static-protective package that contains the mini-PCI-X enablement
card ꢀ2ꢁ to any unpainted surface on the outside of the server; then, remove
mini-PCI-X enablement card ꢀ3ꢁ from the package.
2. Position the mini-PCI-X enablement card over the mini-PCI slot ꢀ1ꢁ connector
and the plastic standoff. Press the mini-PCI-X enablement card firmly into the
mini-PCI slot connector and into the mini-PCI-X enablement card connector, and
then onto the plastic standoff.
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4. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
Removing the RAID-MR10i SAS/SATA controller
To remove the IBM ServeRAID-MR10i SAS/SATA controller from the server,
complete the following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
4. If you are replacing the ServeRAID-MR10i SAS/SATA controller, disconnect the
signal cables from the controller and the power cable from the power supply;
then, remove the controller from the server.
5. If you are instructed to return the adapter, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
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Installing the RAID-MR10i SAS/SATA controller
Some server models come with a IBM ServeRAID-MR10i SAS/SATA controller. The
ServeRAID-MR10i SAS/SATA controller enables integrated RAID level-5 capability
on hot-swap SAS models that support 2.5-inch and 3.5- inch SAS hard disk drives.
To install and cable the ServeRAID-MR10i SAS/SATA controller, complete the
following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
4. Remove the hard disk drive fan assembly:
a. Disconnect the hard disk drive fan assembly cable from the system board
and make a note of where the cable was connected for later installation.
b. Remove all hard disk drives.
c. Press and hold the drive cage release tab on the side of the drive cage;
then, rotate the drive cage out of the chassis until the retaining tab on top
of the cage locks into place.
d. Pull out on the hard disk drive fan assembly release tabs (at the blue dots);
then, rotate the assembly away from the drive cage slightly.
5. Disconnect the signal and power cables and the existing SAS/SATA controller
(if one is installed); then, remove the controller from the server.
6. Touch the static-protective package that contains the ServeRAID-MR10i
SAS/SATA controller to any unpainted metal surface on the server. Then,
remove the ServeRAID-MR10i SAS/SATA controller from the package.
7. Align the ServeRAID-MR10i SAS/SATA controller so that the keys align
correctly with the connector on the system board.
Attention: Incomplete insertion might cause damage to the system board or
the ServeRAID-MR10i controller.
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ꢀ1ꢁ
Hard disk drive cable connectors 4 - 7 ꢀ4ꢁ
ServeRAID-MR10i SAS/SATA
controller
ꢀ2ꢁ
ꢀ3ꢁ
Hard disk drive cable connectors 0 - 3 ꢀ5ꢁ
Hard disk drive cables 4 - 7
Hard disk drive cables 0 - 3
Battery
ꢀ6ꢁ
Note: The drive cage should be in the open position. This illustration shows it
in the closed position.
8. Press the ServeRAID-MR10i SAS/SATA controller firmly into the connector on
the system board.
9. Take the other end of the signal cable that is attached to the drive backplane
section for drive bays 0 through 3 (as labeled on the front of the drive cage)
and connect it to the connector that is closest to the battery on the
ServeRAID-MR10i SAS/SATA controller. If drives are installed in drive bays 4
through 7 (as labeled on the front of the drive cage), take the other end of the
signal cable that is attached to drive backplane section for drive bays 4
through 7 and connect it to the connector that is farthest from the battery on
the ServeRAID-MR10i SAS/SATA controller.
10. Replace the hard disk drive fan assembly:
a. Insert the hard disk drive fan assembly retaining tab over the right edge of
the hard disk drive backplane; then, rotate the assembly toward the
backplane. Do not fully close the hard disk drive fan assembly.
b. Route the signal cables and power cable through the slot on the edge of
the hard disk drive fan assembly. Make sure that the cables will not be
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pinched between the hard disk drive fan assembly and the hard disk drive
backplane when the assembly is installed.
c. Rotate the hard disk drive fan assembly toward the backplane until the
release tabs are fully engaged and snaps in place.
11. Reconnect the hard disk drive fan assembly cable to the system board.
12. Rotate the drive cage back into the server until it stops; then, press and hold
the retaining tab on top of the drive cage while you rotate the drive cage into
the chassis until it locks into place.
13. Reinstall the hard disk drives.
Note: Before you continue, check all internal power cables to make sure that
they are connected to the system board and other optional devices.
15. Lock the side cover.
16. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
Removing an IBM Remote Supervisor Adapter II SlimLine adapter
To remove a Remote Supervisor Adapter II SlimLine adapter from the server,
complete the following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
4. Rotate the rear adapter-retention bracket out of the server.
5. Press the Remote Supervisor Adapter II SlimLine support-bracket-retention clip
outward slightly and grasp the Remote Supervisor Adapter II SlimLine adapter
and lift it out of the server.
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ꢀ1ꢁ Remote Supervisor Adapter II SlimLine adapter
ꢀ2ꢁ Remote Supervisor Adapter II SlimLine retention clip
ꢀ3ꢁ Remote Supervisor Adapter II SlimLine support bracket
6. If you are instructed to return the adapter, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Installing an IBM Remote Supervisor Adapter II SlimLine adapter
An optional IBM Remote Supervisor Adapter II SlimLine adapter must be installed
only in its dedicated connector on the system board. See “System board internal
connectors” on page 10 for the location of this connector on the system board. After
you install the Remote Supervisor Adapter II SlimLine adapter, the
systems-management Ethernet port on the rear of the server is active.
To install a Remote Supervisor Adapter II SlimLine adapter, complete the following
steps:
2. Turn off the server and peripheral devices, and disconnect the power cords
and all external cables.
3. Lay the server on its side.
4. Unlock the side cover.
6. Open the rear adapter-retention bracket ꢀ1ꢁ and install the Remote Supervisor
Adapter II SlimLine adapter retention tab ꢀ2ꢁ on the bracket by clipping it onto
the rear adapter-retention bracket.
7. Carefully grasp the Remote Supervisor Adapter II SlimLine adapter by its top
edge or upper corners, and align it with the Remote Supervisor Adapter II
SlimLine adapter guide and the connector on the system board.
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Attention: Incomplete insertion might cause damage to the system board or
the adapter.
8. Press the Remote Supervisor Adapter II SlimLine adapter ꢀ1ꢁ firmly into the
connector and under the retention clip ꢀ2ꢁ on the Remote Supervisor Adapter
II SlimLine adapter-support bracket ꢀ3ꢁ.
9. Close the rear adapter-retention bracket.
11. Lock the side cover.
12. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
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Removing and replacing FRUs
Field replaceable units (FRUs) must be installed only by trained service technicians.
Removing a non-hot-swap power supply
This procedure applies only to server models that have a non-hot-swap power
the removal of a hot-swap power supply.
When you remove or install a non-hot-swap power supply, observe the following
precautions.
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
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To remove a non-hot-swap power supply, complete the following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
Note: It might be helpful to lay the server on its side for the remainder of this
procedure.
4. Disconnect the cables from the power supply to the system board and all
internal components.
Attention: Support the power supply while you remove the mounting screws.
After the screws are removed, the power supply is loose and can damage other
components in the server.
5. While you support the power supply, remove the four screws that secure it to
the chassis; then, lift the power supply out of the chassis. Save the screws to
use when you install the replacement power supply.
6. If you are instructed to return the power supply, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
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Installing a non-hot-swap power supply
This procedure applies only to server models that have a non-hot-swap power
the installation of a hot-swap power supply.
To install a non-hot-swap power supply, complete the following steps:
1. Position the power supply in the chassis so that the screw holes in the power
supply are aligned with the corresponding holes in the rear of the chassis.
2. Install the four screws that secure the power supply to the chassis.
3. Connect the cables from the power supply to the system board and all internal
components.
5. Lock the side cover if you unlocked it during removal.
6. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
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Removing the microprocessor and fan sink
To remove the microprocessor and fan sink, complete the following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
3. Turn the server on its side so that it is lying flat, with the cover facing up.
5. Disconnect any cables that impede access to the fan sink and microprocessor.
Attention: The fan-sink retention lever is spring-loaded when the fan sink is
in place. Releasing the lever too quickly or allowing it to spring upward can
damage the fan sink and surrounding components.
6. Remove the fan sink from the microprocessor:
a. Disconnect the fan-sink cable from the system board.
b. Release the fan-sink retention lever by pressing down on the end, moving
it to the side and slowly releasing it to the open (up) position.
Important: Be careful when you handle the microprocessor and fan sink.
If the microprocessor and fan sink will be reused, do not contaminate the
thermal material between them.
ꢀ1ꢁ Orientation indicators
ꢀ2ꢁ Fan-sink retention lever
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c. Tip the top of the fan sink toward the front of the server while you slide it
away from the lower flange of the retention module; then, remove it from
the server. After removal, place the fan sink on its side on a clean, flat
surface.
Attention: The microprocessor retention latch is spring-loaded when the
microprocessor is in place. Releasing the latch too quickly or allowing it to
spring upward can damage the microprocessor and surrounding components.
7. Release the microprocessor retention latch ꢀ1ꢁ by pressing down on the end,
moving it to the side, and slowly releasing it to the open (up) position.
8. Open the microprocessor bracket frame ꢀ2ꢁ by lifting up the tab on the top
edge.
9. Carefully lift the microprocessor straight up and out of the socket, and place it
on a static-protective surface.
10. If you are instructed to return the microprocessor and fan sink, follow all
packaging instructions, and use any packaging materials for shipping that are
supplied to you.
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Installing a microprocessor and fan sink
To install the microprocessor, complete the following steps:
1. Touch the static-protective package that contains the microprocessor to any
unpainted metal surface on the server. Then, remove the microprocessor from
the package.
2. Remove the protective cover, tape, or label from the surface of the
microprocessor socket, if any is present.
3. Rotate the release lever on the microprocessor socket to the fully open
position.
Attention: Make sure that the release lever on the microprocessor socket is
in the fully open position before you insert the microprocessor in the socket.
Failure to do so might result in permanent damage to the microprocessor,
microprocessor socket, and system board.
4. Carefully grasp the microprocessor and place the microprocessor into the
microprocessor socket.
Note: To maintain correct orientation between the microprocessor and the
microprocessor socket during installation, observe the following information:
v The microprocessor has two notches that are keyed to two tabs on the
sides of the socket.
v A triangle-shaped indicator on one corner of the microprocessor points to a
45-degree angle on one corner of the socket.
v Do not use excessive force when you press the microprocessor into the
socket.
ꢀ1ꢁ Orientation indicators
ꢀ2ꢁ Fan-sink retention lever
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5. Close the microprocessor bracket frame ꢀ2ꢁ; then, close the microprocessor
retention latch ꢀ1ꢁ and lock it securely in place.
6. Install the fan sink:
a. Make sure that the fan-sink retention lever is in the fully open position.
Important: Be careful when you handle the microprocessor and fan sink.
Do not contaminate the thermal material between them.
b. Slide the bottom edge of the fan sink under the lower flange of the
retention module ꢀ2ꢁ; then, place the top of the fan sink ꢀ3ꢁ onto the top of
the retention module.
c. Close the fan-sink retention lever ꢀ1ꢁ and lock it securely in place.
internal connectors” on page 10 for the location of the fan-sink connector).
7. Reconnect any cables that you disconnected during the removal of the old
microprocessor.
9. Lock the side cover if you unlocked it during removal.
10. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
Thermal grease
The thermal grease must be replaced whenever the fan sink has been removed
from the top of the microprocessor and is going to be reused or when debris is
found in the grease.
When you are installing the fan sink on the same microprocessor that is was
removed from, make sure that:
v The thermal grease on the fan sink and microprocessor is not contaminated.
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v Additional thermal grease is not added to the existing thermal grease on the fan
sink and microprocessor.
Note:
To replace damaged or contaminated thermal grease on the microprocessor and
fan sink, complete the following steps:
1. Place the fan sink on a clean work surface.
2. Remove the cleaning pad from its package and unfold it completely.
3. Use the cleaning pad to wipe the thermal grease from the bottom of the fan
sink.
Note: Make sure that all of the thermal grease is removed.
4. Use a clean area of the cleaning pad to wipe the thermal grease ꢀ1ꢁ from the
microprocessorꢀ2ꢁ; then, dispose of the cleaning pad after all of the thermal
grease is removed.
5. Use the thermal-grease syringe to place 9 uniformly spaced dots of 0.02 mL
each on the top of the microprocessor. The outermost dots must be within
approximately 5 mm of the edge of the microprocessor, this is to ensure uniform
distribution of the grease.
Note: If the grease is properly applied, approximately half of the grease will
remain in the syringe.
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Removing the system board
To remove the system board, complete the following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
3. Turn the server on its side so that it is lying flat, with the cover facing up.
5. Note where each cable is connected; then, disconnect all cables from the
system board.
6. Press and hold the drive cage release tab; then, rotate the drive cage out of
the chassis until the retaining tab on top of the cage locks into place.
7. Remove any of the following components (in addition to others that might not
be listed) that are installed on the system board and put them in a safe,
static-protective place:
106 ).
8. Remove the two screws that secure the Remote Supervisor Adapter II
SlimLine adapter-support bracket ꢀ1ꢁ to the system board and remove the
Remote Supervisor Adapter II SlimLine adapter-support bracket from the
system board. Set it aside for use later.
9. Remove the eight screws that secure the system board to the chassis.
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Fan-sink mounting
bracket slots
System board
mounting screws
(8 places)
10. Slide the system board toward the front of the server to disengage the tabs on
the fan sink mounting bracket from the slots on the bottom of the chassis;
then, carefully lift the system board out of the server.
11. Remove the four screws that secure the fan sink retention module ꢀ1ꢁ and fan
sink mounting bracket ꢀ2ꢁ to the system board; then, set the fan sink retention
module, fan sink mounting bracket, and screws aside for use later.
Note: Make sure that you observe the orientation of the fan sink retention
module before you move it so that when you reinstall it, you install it in the
same orientation.
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12. If you are instructed to return the system board, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
Installing the system board
To install the system board, complete the following steps:
1. Touch the static-protective package that contains the system board to any
unpainted metal surface on the server. Then, remove the system board from
the package.
2. Place the fan sink mounting bracket ꢀ2ꢁ underneath the system board and
align the holes on fan sink mounting bracket with the four screw holes for the
fan sink retention module slot on system board. Place the fan sink retention
module ꢀ1ꢁ on top of the system board and align it with the four screw holes
for the fan sink retention module slot (make sure that the fan sink retention
module orientation of the is correct). Take the four screws that you removed
earlier and secure the fan sink mounting bracket and the fan sink retention
module to the system board.
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3. Insert the system board into the chassis and slide it toward the rear of the
server until the tabs on the fan sink mounting bracket is fully engaged in the
holes for fan sink mounting bracket slots ꢀ1ꢁ on the bottom the chassis.
Note: The tabs are fully engaged when the screw holes in the system board
are aligned with the corresponding holes in the chassis.
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4. Install the eight screws ꢀ2ꢁ that secure the system board to the chassis.
5. Reinstall the Remote Supervisor Adapter II SlimLine support bracket ꢀ1ꢁ with
the two screws that you removed earlier.
6. Install any of the following components that you removed from the system
board:
).
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7. Press and hold the retaining tab on top of the cage; then, rotate the drive cage
into the chassis until it locks into place.
8. Reconnect any cables to the system board that you disconnected during
removal.
10. Lock the side cover if you unlocked it during removal.
11. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
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Chapter 5. Diagnostics
This chapter describes the diagnostic tools that are available to help you solve
problems that might occur in the server.
If you cannot diagnose and correct a problem by using the information in this
more information.
Diagnostic tools
The following tools are available to help you diagnose and solve hardware-related
problems:
v POST beep codes, error messages, and error logs
The power-on self-test (POST) generates beep codes and messages to indicate
information.
v Troubleshooting tables
These tables list problem symptoms and actions to correct the problems. See
v Server LEDs
Use the LEDs on the server to diagnose system errors quickly. See “Error LEDs”
on page 160 for more information.
v Diagnostic programs and messages
The diagnostic programs on the Diagnostics CD are the primary method of
testing the major components of the server. See “Diagnostic programs and
messages” on page 163 for more information.
POST
When you turn on the server, it performs a series of tests to check the operation of
the server components and some optional devices in the server. This series of tests
is called the power-on self-test, or POST.
If a power-on password is set, you must type the password and press Enter, when
you are prompted, for POST to run.
If POST is completed without detecting any problems, one short beep occurs, and
the server startup is completed.
If POST detects a problem, several beeps might sound, or an error message is
135 for more information.
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POST beep codes
A beep code is a combination of short or long beeps or series of short beeps that
are separated by pauses. For example, a “1-2-3” beep code is one short beep, a
pause, two short beeps, and pause, and three short beeps. A beep code indicates
that POST has detected a problem.
The following table describes the beep codes and suggested actions to correct the
detected problems.
A single problem might cause more than one error message. When this occurs,
correct the cause of the first error message. The other error messages usually will
not occur the next time POST runs.
Exception: If multiple error codes indicate a microprocessor error, the error might
be in a microprocessor or in a microprocessor socket. See “Microprocessor
problems” on page 153 for information about diagnosing microprocessor problems.
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Beep code
Description
Action
One short beep
Indicates successful completion of
POST, with no errors.
None
1-1-3
CMOS write/read test failed.
1. Reseat the battery.
on page 14 for information about how to
clear CMOS.
3. Replace the following components one at a
time, in the order shown, restarting the
server each time:
a. Battery
b. (Trained service technician only) System
board
1-1-4
BIOS ROM checksum failed.
1. Recover the BIOS code.
2. (Trained service technician only) Replace
the system board.
1-2-1
1-2-2
1-2-3
Programmable interval timer failed.
DMA initialization failed.
(Trained service technician only) Replace the
system board.
(Trained service technician only) Replace the
system board.
DMA page register write/read failed.
(Trained service technician only) Replace the
system board.
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Beep code
Description
Action
1-2-4
RAM refresh verification failed.
1. Reseat the DIMMs.
2. Replace the following components one at a
time, in the order shown, restarting the
server each time:
a. DIMMs
b. (Trained service technician only) System
board
1-3-1
First 64 K RAM test failed.
1. Reseat the DIMMs.
on page 14 for information about how to
clear CMOS.
3. Replace the following components one at a
time, in the order shown, restarting the
server each time:
a. DIMMs
b. (Trained service technician only) System
board
2-1-1
2-1-2
2-1-3
2-1-4
2-3-4
3-3-2
Secondary DMA register failed.
Primary DMA register failed.
(Trained service technician only) Replace the
system board.
(Trained service technician only) Replace the
system board.
Primary interrupt mask register failed.
(Trained service technician only) Replace the
system board.
Secondary interrupt mask register failed. (Trained service technician only) Replace the
system board.
Search for video ROM failed.
(Trained service technician only) Replace the
system board.
Critical SMBUS error occurred.
1. Disconnect the power cord, wait 30
seconds, and retry.
2. Reseat the following components:
a. DIMM
b. System b
c. oard
3. Replace the following components one at a
time, in the order shown, restarting the
server each time:
a. DIMM
b. (Trained service technician only) System
board
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Beep code
Description
Action
3-3-3
No operational memory in system.
1. Make sure that the system board contains
the correct number and type of DIMMs;
install or reseat the DIMMs; then, restart the
server.
2. Replace the following components one at a
time, in the order shown, restarting the
server each time:
a. DIMMs
b. (Trained service technician only) System
board
No-beep symptoms
The following table describes situations in which no beep code sounds when POST
is completed.
Table 11. No-beep code symptoms
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
No-beep symptom
Description
Action
No beeps occur, and the server
operates correctly.
1. (Trained service technician only)
Reseat the front information panel
LED cable.
2. (Trained service technician only)
Replace the front information
panel LED assembly.
No beeps occur, and there is no
video.
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Error logs
The server generates three error logs:
v POST error log
This log contains the three most recent error codes and messages that were
generated during POST.
v System-event/error log
This log contains messages that were generated during POST and all system
status messages from the service processor.
v BMC system event log
This log contains messages that were generated by the mini-BMC controller.
The system event/error log and mini-BMC system event log are limited in size.
When these logs are full, new entries will not overwrite existing entries; therefore,
you must periodically clear them through the Configuration/Setup Utility program
(the menu choices are described in the User Guide). When you are troubleshooting
an error, be sure to clear both logs so that you can find current errors more easily.
Important: After you complete a repair or correct an error, clear the mini-BMC
system-event log to turn off the system-error LED on the front of the server.
Entries that are written to the system-event/error log and mini-BMC system event
log during the early phase of POST show an incorrect date and time as the default
time stamp; however, the date and time are corrected as POST continues.
Each system-event/error log entry is displayed on its own page. To move from one
entry to the next, use the Up Arrow (↑) and Down Arrow (↓) keys.
You can view the contents of the POST error log and the system-event/error log
from the Configuration/Setup Utility program. You can view the contents of the
Diagnostics error log from the diagnostic programs on the Diagnostics CD. For
more information about the diagnostic programs, see “Diagnostic programs and
Viewing error logs from the Configuration/Setup Utility program
For complete information about using the Configuration/Setup Utility program, see
the User Guide.
To view the error logs from the Configuration/Setup Utility program, complete the
following steps:
1. Turn on the computer.
2. When the prompt Press F1 for Configuration/Setup is displayed, press F1.
3. Use one of the following procedures:
v To view the POST error log and system-event/error log, select Event/Error
Logs → System Event/Error Log.
v To view the BMC system-event log, select Advanced Setup → Baseboard
Management Controller (BMC) Setting → BMC System Event Log.
Viewing the mini-BMC system-event log from the diagnostic
programs
The BMC system-event log that is generated by the mini-BMC controller contains
the same information, whether it is viewed from the Configuration/Setup Utility
program or from the diagnostic programs.
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For information about using the diagnostic programs, see “Running the diagnostic
To view the BMC system-event log that is generated by the mini-BMC controller
from the diagnostic programs, complete the following steps:
1. If the server is running, turn off the server and all attached devices.
2. Turn on all attached devices; then, turn on the server.
3. When the prompt F2 for Diagnostics is displayed, press F2. If you have set
both a power-on password and an administrator password, you must type the
administrator password to run the diagnostic programs.
4. From the top of the screen, select Hardware Info.
5. From the list, select BMC log.
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POST error codes
The following table describes the POST error codes and suggested actions to
correct the detected problems.
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
062
Three consecutive boot failures using the
default configuration.
1. Update the system firmware to the latest level
2. (Trained service technician only) Replace the
system board.
101
102
106
Tick timer internal interrupt failure.
Internal timer channel 2 test failure.
Diskette controller error.
(Trained service technician only) Replace the system
board.
(Trained service technician only) Replace the system
board.
1. Make sure that the Configuration/Setup Utility
program correctly reflects the diskette drive
information.
2. Reseat the diskette drive cable.
3. Reseat the diskette drive.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Diskette drive cable
b. Diskette drive
c. (Trained service technician only) System
board
151
Real-time clock error.
1. Reseat the battery.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
162
Invalid configuration information or CMOS
random-access memory (RAM) checksum
failure.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reseat the following components:
a. Battery
b. Failing device (if the device is a FRU, the
device must be reseated by a trained service
technician only)
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. Failing device (if the device is a FRU, the
device must be replaced by a trained service
technician only)
c. (Trained service technician only) System
board
163
Time of day not set.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, make sure that the
date and time are correct, and save the settings.
2. Reseat the battery.
page 14 for information about how to clear
CMOS.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
164
Memory size has changed.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, make sure that the
date and time are correct, and save the settings.
2. Reseat the battery.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
175
Service processor flash code damaged or
not loaded.
1. Update the Remote Supervisor Adapter II
SlimLine firmware.
2. Replace the Remote Supervisor Adapter II
SlimLine.
178
184
Security hardware error.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. (Trained service technician only) Replace the
system board.
Power-on password damaged.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reseat the battery.
page 14 for information about how to clear
CMOS.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
187
188
VPD serial number not set.
1. Set the serial number by updating the BIOS code
level (see “Updating the firmware” on page 17).
2. (Trained service technician only) Replace the
system board.
Service processor firmware corrupted or not
installed.
1. Restart the server.
2. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
3. Update the Remote Supervisor Adapter II
SlimLine firmware (see“Updating the firmware” on
4. (Trained service technician only) Replace the
system board.
189
289
Three attempts were made to access the
server with an incorrect password.
Restart the server and enter the administrator
password; then, run the Configuration/Setup Utility
program and change the power-on password.
A DIMM has been disabled by system.
1. Make sure that the DIMM is installed correctly
2. Replace the DIMM.
3. (Trained service technician only) Replace the
system board.
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
602
Invalid diskette boot record
1. Replace the diskette.
2. Reseat the diskette drive cables.
3. Replace the diskette drive.
604
Internal diskette drive error
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reseat the diskette drive signal cables.
3. Replace the diskette drive.
962
Parallel port configuration error
Serial port error
1. Run the Configuration/Setup Utility program and
make sure that the parallel port setting is correct.
2. (Trained service technician only) Replace the
system board.
1162
1. Run the Configuration/Setup Utility program and
make sure that the serial port settings are correct.
2. (Trained service technician only) Replace the
system board.
1600
1601
The service processor is not functioning.
(Trained service technician only) Replace the system
board.
System-management adapter
communication error.
2. (Trained service technician only) Replace the
system board.
1603
System-management adapter
communication error.
1. Make sure that the Remote Supervisor Adapter II
SlimLine is installed correctly.
2. Update the Remote Supervisor Adapter II
SlimLine firmware (see “Updating the firmware”
3. Reseat the following components:
a. Adapter
b. (Trained service technician only) System
board
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Remote Supervisor Adapter II SlimLine
b. (Trained service technician only) Replace the
system board.
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
1762
Hard disk drive configuration error.
1. Run the Configuration/Setup Utility program and
load the default settings.
2. Reseat the following components:
a. Hard disk drive cables
b. Hard disk drive
c. (Trained service technician only) System
board
3. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. Hard disk drive cables
b. Hard disk drive
c. (Trained service technician only) System
board
178x
Fixed disk error.
Note: x is the drive that has the error.
1. Run the hard disk drive diagnostic tests on drive
x.
2. Reseat the following components, depending on
the server model:
v Hot-swap models:
a. Hard disk drive x
b. SAS/SATA controller
v Simple-swap models:
a. Hard disk drive x
b. Hard disk drive x cable
3. Replace the following components one at a time,
depending on the server model, in the order
shown, restarting the server each time:
v Hot-swap models:
a. Hard disk drive x
b. Hard disk drive backplane
c. SAS/SATA controller
v Simple-swap models:
a. Hard disk drive x
b. Hard disk drive x cable
4. (Trained service technician only) Replace the
system board.
1800
Unavailable PCI hardware interrupt.
1. Run the Configuration/Setup Utility program and
adjust the adapter settings.
2. Remove each adapter one at a time, restarting
the server each time, until the failing adapter is
isolated.
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
1801
A PCI adapter has requested memory
resources that are not available.
1. Make sure that no devices have been disabled in
the Configuration/Setup Utility program.
2. Change the order of the adapters in the PCI, and
PCI Express slots. Make sure that the startup
(boot) device is positioned early in the scanning
order. (For information about the scanning order,
see the User Guide on the ThinkServer
Documentation DVD).
3. Make sure that the settings for the adapter and all
other adapters in the Configuration/Setup Utility
program are correct. If the memory resource
settings are not correct, change them.
4. If all memory resources are being used, remove
an adapter to make memory available to the
adapter. Disabling the BIOS on the adapter
should correct the error. See the documentation
that comes with the adapter.
1802
1803
1804
No more I/O space is available for a PCI
adapter.
1. If the error code indicates a particular PCI or
PCI-E slot or device, remove that device.
2. Reseat each adapter.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Failing PCI or PCI Express adapter
b. (Trained service technician only) System
board
No more memory (above 1 MB for a PCI
adapter).
1. If the error code indicates a particular PCI or
PCI-E slot or device, remove that device.
2. Reseat each adapter.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Failing PCI or PCI Express adapter
b. (Trained service technician only) System
board
No more memory (below 1 MB for a PCI
adapter).
1. Remove the failing adapter.
2. Reseat each adapter.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Failing PCI or PCI Express adapter
b. (Trained service technician only) System
board
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
1805
PCI option ROM checksum error.
1. Remove the failing adapter.
2. Reseat each adapter.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Failing PCI or PCI Express adapter
b. (Trained service technician only) System
board
1806
PCI built in self-test failure.
1. If the error code indicates a particular PCI or
PCI-Express slot or device, remove that device.
2. Reseat the following components:
a. Each adapter
b. (Trained service technician only, if the
specified board is a FRU) The board that is
indicated in the error code. (See Chapter 3,
37 to determine CRU or FRU status.)
time, in the order shown, restarting the server
each time.
1807
General PCI error.
1. Make sure that no devices have been disabled in
the Configuration/Setup Utility program.
2. Replace each adapter one at a time, restarting
the server each time.
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
1962
A hard disk drive does not contain a valid
boot sector.
1. Make sure that a bootable operating system is
installed.
2. Run the hard disk drive diagnostic tests.
3. Reseat the following components, depending on
the server model:
v Hot-swap models:
a. Hard disk drive
b. SAS/SATA controller
v Simple-swap models:
a. Hard disk drive
b. Hard disk drive cable
4. Replace the following components one at a time,
depending on the server model, in the order
shown, restarting the server each time:
v Hot-swap models:
a. Hard disk drive
b. Hard disk drive backplane
c. SAS/SATA controller
v Simple-swap models:
a. Hard disk drive
b. Hard disk drive cable
5. (Trained service technician only) Replace the
system board.
2462
Video memory configuration error.
1. Reseat the following components:
a. Video adapter (if one is installed)
b. (Trained service technician only) System
board
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Video adapter (if one is installed)
b. (Trained service technician only) System
board
3001
3003
3005
SMART monitoring failure predicted on hard Replace the hard disk drive.
disk drive
SMART command execution failure on hard Replace the hard disk drive.
disk drive
Current hard disk drive configuration do not Replace the hard disk drive.
support SMART function
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
5962
DVD drive configuration error.
1. Run the Configuration/Setup Utility program and
load the default settings (see “Using the
2. Reseat the following components:
a. DVD drive cable
b. DVD drive
c. System board
time, in the order shown, restarting the server
each time.
00012000
Processor machine check error.
1. (Trained service technician only) Reseat the
microprocessor.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. (Trained service technician only)
Microprocessor
b. (Trained service technician only) System
board
00019701
Microprocessor 1 failed the built in self-test
(BIST).
1. (Trained service technician only) Reseat the
microprocessor.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. (Trained service technician only)
Microprocessor
b. (Trained service technician only) System
board
01298001
01298101
No update data for microprocessor 1.
2. (Trained service technician only) Reseat the
microprocessor.
3. (Trained service technician only) Replace the
microprocessor.
Bad update data for processor 1.
2. (Trained service technician only) Reseat the
microprocessor.
3. (Trained service technician only) Replace the
microprocessor.
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
I9990301
Hard disk drive boot sector error.
1. Reseat the following components, depending on
the server model:
v Hot-swap models:
a. Hard disk drive
b. SAS/SATA controller
v Simple-swap models:
a. Hard disk drive
b. Hard disk drive cable
2. Replace the following components one at a time,
depending on the server model, in the order
shown, restarting the server each time:
v Hot-swap models:
a. Hard disk drive
b. Hard disk drive backplane
c. SAS/SATA controller
v Simple-swap models:
a. Hard disk drive
b. Hard disk drive cable
3. (Trained service technician only) Replace the
system board.
I9990650
AC power has been restored.
1. Reseat the power cords.
2. Check for interruption of the external power.
3. Replace the power cords.
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Checkout procedure
The checkout procedure is the sequence of tasks that you should follow to
diagnose a problem in the server.
About the checkout procedure
Before you perform the checkout procedure for diagnosing hardware problems,
review the following information:
v The diagnostic programs provide the primary methods of testing the major
components of the server, such as the system board, Ethernet controller, serial
ports, and hard disk drives. You can also use them to test some external devices.
If you are not sure whether a problem is caused by the hardware or by the
software, you can use the diagnostic programs to confirm that the hardware is
working correctly.
v When you run the diagnostic programs, a single problem might cause more than
one error message. When this happens, correct the cause of the first error
message. The other error messages usually will not occur the next time you run
the diagnostic programs.
Exception: If multiple error codes or LEDs indicate a microprocessor error, the
error might be in a microprocessor or in a microprocessor socket. See
“Microprocessor problems” on page 153 for information about diagnosing
microprocessor problems.
v Before you run the diagnostic programs, you must determine whether the failing
server is part of a shared hard disk drive cluster (two or more servers sharing
external storage devices). If it is part of a cluster, you can run all diagnostic
programs except the ones that test the storage unit (that is, a hard disk drive in
the storage unit) or the storage adapter that is attached to the storage unit. The
failing server might be part of a cluster if any of the following conditions is true:
– You have identified the failing server as part of a cluster (two or more servers
sharing external storage devices).
– One or more external storage units are attached to the failing server and at
least one of the attached storage units is also attached to another server or
unidentifiable device.
– One or more servers are located near the failing server.
Important: If the server is part of a shared hard disk drive cluster, run one test
at a time.
page 133. If the server is halted and no error message is displayed, see
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Performing the checkout procedure
To perform the checkout procedure, complete the following steps:
1. Is the server part of a cluster?
2. Complete the following steps:
a. Make sure that both the ac and dc power supply LEDs on the rear of the
power supply are lit, indicating that the power supply is operating correctly
b. Turn off the server and all external devices.
c. Check all internal and external devices for compatibility at:
d. Check all cables and power cords.
e. Set all display controls to the middle positions.
f. Turn on all external devices.
h. Check the system-error LED on the front panel. If it is lit, check the LEDs on
the system board (see “Error LEDs” on page 160).
Important: If the system-error LED on the front of the server is lit but there
are no other error indications, clear the BMC system-event log. This log
does not clear itself, and if it begins to fill up, the system-error LED will be
lit. Also, after you complete a repair or correct an error, clear the BMC
system-event log to turn off the system-error LED on the front of the server.
i. Check for the following results:
v Successful completion of POST, indicated by one beep
v Successful completion of startup
3. Did more than one beep sound, or was a POST error code displayed?
necessary, run the diagnostic programs (see “Running the diagnostic
– If the diagnostic programs were completed successfully and you still
suspect a problem, see “Solving undetermined problems” on page 245.
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Troubleshooting tables
Use the troubleshooting tables to find solutions to problems that have identifiable
symptoms.
If you cannot find the problem in these tables, see “Running the diagnostic
programs” on page 164 for information about testing the server.
If you have just added new software or a new optional device and the server is not
working, complete the following steps before you use the troubleshooting tables:
2. Remove the software or device that you just added.
3. Run the diagnostic tests to determine whether the server is running correctly.
4. Reinstall the new software or new device.
CD or DVD drive problems
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
The CD or DVD drive is not
recognized.
1. Make sure that:
v The channel to which the CD or DVD drive is attached is enabled in the
Configuration/Setup Utility program.
v All cables and jumpers are installed correctly.
v The signal cable and connector are not damaged and the connector pins are
not bent.
v The correct device driver is installed for the CD or DVD drive.
2. Run the CD or DVD drive diagnostic programs.
3. Reseat the CD or DVD drive cable.
4. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. CD or DVD drive cable
b. CD or DVD drive
c. (Trained service technician only) System board
A CD or DVD is not working
correctly.
1. Clean the CD or DVD.
2. Run the CD or DVD drive diagnostic programs.
3. Reseat the CD or DVD drive cable.
4. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. CD or DVD drive cable
b. CD or DVD drive
Chapter 5. Diagnostics 147
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
The CD or DVD drive tray is not
working.
1. Make sure that the server is turned on.
2. Insert the end of a straightened paper clip into the manual tray-release
opening.
3. Reseat the CD or DVD drive cable.
4. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. CD or DVD drive cable
b. CD or DVD drive
Diskette drive problems
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
The diskette drive activity LED
stays lit, or the server bypasses
the diskette drive.
1. If there is a diskette in the drive, make sure that:
v The diskette drive cables are correctly and securely connected.
v The diskette drive is enabled in the Configuration/Setup Utility program.
v The diskette is good and not damaged. (Try another diskette if you have
one.)
v The diskette is inserted correctly in the drive.
v The diskette contains the necessary files to start the server.
v Your software program is working properly.
2. To prevent diskette drive read/write errors, make sure that the distance
between monitors and diskette drives is at least 76 mm (3 in.).
3. Replace the diskette drive.
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General problems
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
A cover lock is broken, an LED If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a
is not working, or a similar
problem has occurred.
trained service technician.
Hard disk drive problems
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
Remove the drive that is indicated on the diagnostic tests; then, run the hard disk
drive diagnostic test again. If the remaining drives are recognized, replace the drive
that you removed with a new one.
Not all drives are recognized by
the hard disk drive diagnostic
test (the Fixed Disk Test or the
SCSI Attached Disk test).
The server stops responding
during the hard disk drive
diagnostic test.
Remove the hard disk drive that was being tested when the server stopped
responding, and run the diagnostic test again. If the hard disk drive diagnostic test
runs successfully, replace the drive that you removed with a new one.
A hard disk drive was not
detected while the operating
system was being started.
Reseat all hard disk drives and cables; then, run the hard disk drive diagnostic
tests again.
A hard disk drive passes the
diagnostic Fixed Disk Test but
the problem remains.
Run the diagnostic SCSI Attached Disk test (see “Running the diagnostic
Note: Use the SCSI Attached Disk test for drives that are part of RAID arrays. Use
the Fixed Disk test for SATA drives that are not part of RAID arrays
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Intermittent problems
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
A problem occurs only
occasionally and is difficult to
diagnose.
1. Make sure that:
v All cables and cords are connected securely to the rear of the server and
attached devices.
v When the server is turned on, air is flowing from the fan grille. If there is no
airflow, the fan is not working. This can cause the server to overheat and
shut down.
Keyboard, mouse, or pointing-device problems
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
All or some keys on the
keyboard do not work.
1. Make sure that:
v The keyboard is compatible with the server. Go to:.
v The keyboard cable is securely connected.
v The server and the monitor are turned on.
2. If you are using a USB keyboard, run the Configuration/Setup Utility program
and enable keyboardless operation to prevent the 301 POST error message
from being displayed during startup.
3. If you are using a USB keyboard and it is connected to a USB hub, disconnect
the keyboard from the hub and connect it directly to the server.
4. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Keyboard
b. (Trained service technician only) System board
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
The mouse or pointing device
does not work.
1. Make sure that:
v The mouse is compatible with the server. Go to:
v The mouse or pointing-device cable is securely connected to the server.
v The mouse or pointing-device device drivers are installed correctly.
v The server and the monitor are turned on.
v The mouse option is enabled in the Configuration/Setup Utility program.
2. If you are using a USB mouse or pointing device and it is connected to a USB
hub, disconnect the mouse or pointing device from the hub and connect it
directly to the server.
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Mouse or pointing device
b. (Trained service technician only) System board
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Memory problems
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
The amount of system memory
that is displayed is less than the
amount of installed physical
memory.
1. Make sure that:
v No error LEDs are lit on the front-panel assembly or on the system board.
v The memory modules are seated correctly.
v You have installed the correct type of memory.
v If you changed the memory, you updated the memory configuration in the
Configuration/Setup Utility program.
v All DIMMs are enabled. The server might have automatically disabled a
DIMM when it detected a problem.
v If a DIMM was disabled by a system-management interrupt (SMI), replace
the DIMM.
2. Check the POST error log for error message 289. If POST error message 289
is in the error log, perform the actions listed in the POST error codes table (see
“POST error codes” on page 135). Otherwise, continue to step 3.
4. Make sure that there is no memory mismatch when the server contains more
than the minimum memory configuration (one 512 MB DIMM) and that you
have installed the correct number of DIMMs (see the User Guide on the
ThinkServer Documentation DVD for information about the supported DIMM
configuration).
5. Reseat the DIMMs.
6. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. DIMMs
b. (Trained service technician only) System board
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Microprocessor problems
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
The server emits a continuous
beep during POST, indicating
that the startup (boot)
microprocessor is not working
correctly.
1. Make sure that the microprocessor is supported on this server.
2. (Trained service technician only) Reseat the microprocessor.
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. (Trained service technician only) Microprocessor
b. (Trained service technician only) System board
Monitor or video problems
Some Lenovo monitors have their own self-tests. If you suspect a problem with your
monitor, see the documentation that comes with the monitor for instructions for
testing and adjusting the monitor.
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
Testing the monitor
1. Make sure that the monitor cables are firmly connected.
2. Try using a different monitor on the server, or try using the monitor that is being
tested on a different server.
3. Run the diagnostic programs. If the monitor passes the diagnostic programs,
the problem might be a video device driver.
4. Reseat the Remote Supervisor Adapter II SlimLine adapter (if one is installed).
5. Replace the Remote Supervisor Adapter II SlimLine adapter.
6. (Trained service technician only) Replace the system board.
The screen is blank.
1. Make sure that:
v The monitor cables are connected correctly.
v The monitor is turned on and the brightness and contrast controls are
adjusted correctly.
v A single beep sounds when the server is turned on, indicating the successful
completion of POST.
2. Make sure that the correct server is controlling the monitor, if applicable.
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
The monitor works when you
turn on the server, but the
screen goes blank when you
start some application
programs.
1. Make sure that:
v The application program is not setting a display mode that is higher than the
capability of the monitor.
v You installed the necessary device drivers for the application.
v (Trained service technician only) If the server fails the video diagnostics,
replace the system board.
The monitor has screen jitter, or
the screen image is wavy,
unreadable, rolling, or distorted.
1. If the monitor self-tests show that the monitor is working correctly, consider the
location of the monitor. Magnetic fields around other devices (such as
transformers, appliances, fluorescent lights, and other monitors) can cause
screen jitter or wavy, unreadable, rolling, or distorted screen images. If this
happens, turn off the monitor.
Attention: Moving a color monitor while it is turned on might cause screen
discoloration.
Move the device and the monitor at least 305 mm (12 in.) apart, and turn on
the monitor.
Notes:
a. To prevent diskette drive read/write errors, make sure that the distance
between the monitor and any external diskette drive is at least 76 mm (3
in.).
b. Non-Lenovo monitor cables might cause unpredictable problems.
2. Reseat the monitor cable.
3. Reseat the Remote Supervisor Adapter II SlimLine adapter (if one is installed).
4. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Monitor
b. Remote Supervisor Adapter II SlimLine adapter
c. (Trained service technician only) System board
Wrong characters appear on the
screen.
1. If the wrong language is displayed, update the BIOS code with the correct
language (see “Updating the firmware” on page 17).
2. Reseat the monitor cable.
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Monitor
b. (Trained service technician only) System board
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Optional-device problems
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
An Lenovo optional device that
was just installed does not
work.
1. Make sure that:
v The device is designed for the server.
v You followed the installation instructions that came with the device and the
device is installed correctly.
v You have not loosened any other installed devices or cables.
v You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or any other device is changed, you must
update the configuration.
2. Reseat the device that you just installed.
3. Replace the device that you just installed.
An Lenovo optional device that
used to work does not work
now.
1. Make sure that all of the cable connections for the device are secure.
2. If the device comes with test instructions, use those instructions to test the
device.
3. Reseat the failing device.
4. Replace the failing device.
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Power problems
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
The power-control button does
not work (the server does not
start).
Note: The power-control button
will not function until 20
seconds after the server has
been connected to ac power.
1. Make sure that the front-panel assembly power-control button is working
correctly:
a. Disconnect the server power cords.
b. Reconnect the power cords.
c. Press the power-control button.
2. Make sure that:
v The power cords are correctly connected to the server and to a working
electrical outlet.
v The server contains the correct type of DIMMs.
v The DIMMs are correctly seated.
v The LEDs on the power supply do not indicate a problem.
v The microprocessor is correctly installed.
3. Reseat the following components:
a. DIMMs
b. Power supply cables to all internal components
c. Power supplies (hot-swap models)
4. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. DIMMs
b. Power supplies (hot-swap models)
c. (Trained service technician only) Power supply (non-hot swap models)
5. If you just installed an optional device, remove it, and restart the server. If the
server now starts, you might have installed more devices than the power supply
supports.
The server does not turn off.
1. Determine whether you are using an Advanced Configuration and Power
Interface (ACPI) or a non-ACPI operating system. If you are using a non-ACPI
operating system, complete the following steps:
a. Press Ctrl+Alt+Delete.
b. Turn off the server by holding the power-control button for 5 seconds.
c. Restart the server.
d. If the server fails POST and the power-control button does not work,
disconnect the ac power cord for 20 seconds; then, reconnect the ac power
cord and restart the server.
2. (Trained service technician only) If the problem remains or if you are using an
ACPI-aware operating system, suspect the system board.
down, and the LEDs on the
front-panel assembly are not lit.
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Serial port problems
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
The number of serial ports that
are identified by the operating
system is less than the number
of installed serial ports.
1. Make sure that:
v Each port is assigned a unique address in the Configuration/Setup Utility
program and none of the serial ports is disabled.
v The serial-port adapter (if one is present) is seated correctly.
2. Reseat the serial-port adapter.
3. Replace the serial-port adapter.
A serial device does not work.
1. Make sure that:
v The device is compatible with the server.
v The serial port is enabled and is assigned a unique address.
2. Reseat the following components:
a. Failing serial device
b. Serial cable
c. Remote Supervisor Adapter II SlimLine adapter (if one is present)
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Failing serial device
b. Serial cable
c. Remote Supervisor Adapter II SlimLine adapter (if one is present)
d. (Trained service technician only) System board
EasyStartup problems
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
The ThinkServer EasyStartup
DVD will not start.
1. Make sure that the server supports the EasyStartup program and has a
startable (bootable) CD or DVD drive.
2. If the startup (boot) sequence settings have been changed, make sure that the
CD or DVD drive is first in the startup sequence.
3. If more than one CD or DVD drive is installed, make sure that only one drive is
set as the primary drive. Start the CD from the primary drive.
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
The ServeRAID Manager
program cannot view all
1. Make sure that there are no duplicate IRQ assignments.
2. Make sure that the hard disk drive is connected correctly.
installed drives, or the operating
system cannot be installed.
The operating-system
installation program
continuously loops.
Make more space available on the hard disk.
The EasyStartup program will
not start the operating-system
CD.
Make sure that the operating-system media is supported by the EasyStartup
program.
The operating system cannot be Make sure that the server supports the operating system. If it does, either no
installed; the option is not
available.
logical drive is defined (RAID servers), or the EasyStartup program is not installed.
Run theEasyStartup program and make sure that setup is complete.
Software problems
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
You suspect a software
problem.
1. To determine whether the problem is caused by the software, make sure that:
v The server has the minimum memory that is needed to use the software. For
memory requirements, see the information that comes with the software. If
you have just installed an adapter or memory, the server might have a
memory-address conflict.
v The software is designed to operate on the server.
v Other software works on the server.
v The software works on another server.
2. If you receive any error messages while you use the software, see the
information that comes with the software for a description of the messages and
suggested solutions to the problem.
3. Contact your place of purchase of the software.
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Universal Serial Bus (USB) port problems
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
A USB device does not work.
2. Make sure that:
v The correct USB device driver is installed.
v The operating system supports USB devices.
3. Make sure that the USB configuration options are set correctly in the
Configuration/Setup Utility program. (For more information, see the User Guide
on the ThinkServer Documentation DVD).
4. If you are using a USB hub, disconnect the USB device from the hub and
connect it directly to the server.
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Error LEDs
The following illustration shows the system boardoard LEDs. The system board has
error LEDs that will help to locate the source of the error. Run the diagnostic
programs to find out the cause of the error (see “Running the diagnostic programs”
ꢀ1ꢁ Boot block jumper (JP6)
ꢀ2ꢁ Clear CMOS jumper (JP1)
ꢀ3ꢁ Mini-BMC force update jumper (JP3)
The server is designed so that LEDs remain lit when the server is connected to an
ac power source but is not turned on, provided that the power supply is operating
correctly. This feature helps you to isolate the problem when the operating system
is shut down.
Many errors are first indicated by a lit system-error LED on the front-panel
assembly of the server. If this LED is lit, one or more LEDs elsewhere in the server
might also be lit and can direct you to the source of the error.
Important: If the system-error LED on the front of the server is lit but there are no
other error indications, clear the BMC system-event log. This log does not clear
itself, and if it begins to fill up, the system-error LED will be lit. Also, after you
complete a repair or correct an error, clear the BMC system-event log to turn off the
system-error LED on the front of the server.
Before you work inside the server to view the LEDs, read the safety information that
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If an error occurs, view the server LEDs in the following order:
1. Check the front-panel assembly on the front of the server. If the system-error
LED is lit, it indicates that an error has occurred.
2. Check the front and rear of the server to determine whether any component
LEDs are lit.
3. Remove the server cover and look inside the server for lit LEDs. Certain
components inside the server have LEDs that will be lit to indicate the location
of a problem. For example, a DIMM error will light the LED next to the failing
DIMM on the system board.
Look at the system service label on the top of the server, which gives an
overview of internal components. This information can often provide enough
information to correct the error.
Power supply LEDs
The following minimum configuration is required for the server to start:
v One microprocessor
v One 512 MB DIMM
v One power supply
v Power backplane
v Power cord
v System board
The following is an illustration of the connectors, AC power supply LED ꢀ1ꢁ, and DC
power supply LED ꢀ2ꢁ on the rear of the hot-swap and non-hot-swap server
models.
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The following table describes the problems that are indicated by various
combinations of the power supply LEDs and the power-on LED on the front
information panel and suggested actions to correct the detected problems.
v
v
Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
and 6434,” on page 37 to determine which components are customer replaceable
units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must
be performed only by a trained service technician.
power supply Front
Description
Action
LEDs
information
panel power-on
LED
AC
DC
Off
Off
Off
No power to the
server, or a
problem with the
ac power source.
1. Check the ac power to the server.
2. Make sure that the power cord is
connected to a functioning power
source.
3. Remove one power supply at a
time.
Lit
Lit
Lit
Off
Lit
Lit
Off
DC source or
power supply
power problem.
1. Make sure that the power supply is
connected to the power backplane.
2. Remove and replace one power
supply at a time.
3. View the system-error log (see
Off
Standby power
problem.
1. View the system-error log (see
2. Remove one power supply at a
time.
3. (Trained service technician only)
Replace the power backplane.
Flashing
System
power-on
problem.
1. View the system-error log (see
2. Make sure that the power cables
are seated correctly.
3. Press the power-control button on
the control-panel.
4. Remove the optional Remote
Supervisor Adapter II SlimLine, and
try to turn on the server.
5. (Trained service technician only)
Reseat the system board.
6. (Trained service technician only)
Replace the system board.
Lit
Lit
Lit
The power is
good.
No action is necessary.
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Diagnostic programs and messages
The diagnostic programs are the primary method of testing the major components
of the server. The diagnostic tools provided with the program include a system
information collection and analysis tool that you can use to provide information to
Lenovo service and support to aid in the diagnosis of the system problems. The
diagnostic programs are provided on the Diagnostics CD. If one did not come with
your server, you can download the CD from the Lenovo Support site. As you run
the diagnostic programs, text messages are displayed on the screen and are saved
in the test log. A diagnostic text message indicates that a problem has been
detected and indicates what action you should take as a result of the text message.
The diagnostic programs collect information about the following aspects of system:
v System configuration
v Network interfaces and settings
v Hardware inventory, including PCI and USB information
v Lenovo Easy LED Diagnostics status
v Service processor status and configuration
v Vital product data, firmware, and basic input/output system (BIOS)
v Drive health information
v ServeRAID configuration
v LSI RAID and controller configuration
v Event logs for ServeRAID controllers and service processors
The diagnostic programs can also provide diagnostics for the following system
components, if they are installed in the system:
v BroadCom NetXtreme II
v Optical (CD or DVD) drives
v Hard disk drives
v LSI 1064e/1068e/1078e SAS RAID controller
v Remote Supervisor Adapter
v Baseboard management controller
v Trusted Platform Module chip
v Memory
v Microprocessor
v Checkpoint panel test
The diagnostic programs create a merged log called the diagnostic error log, which
includes events from all collected logs. You can output all of the collected
information as a compressed XML file that you can send to Lenovo service and
support, view the information locally through a generated text report file, or copy the
log to a removable media and view the log from a Web browser. See “Running the
diagnostic programs” on page 164 for more information.
Make sure that the latest version of the diagnostic programs is installed. To
download the latest version of the diagnostic programs, go to the Lenovo Support
Web site.
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Running the diagnostic programs
Important: The diagnostic programs do not support USB CD-ROM drives. If you
run the diagnostic programs while any USB CD-ROM drives are attached, ignore
any optical drive test results that are returned for USB CD-ROM drives. You can
also remove USB CD-ROM drives before you run the diagnostic programs to get
accurate optical drive test results. To remove a remotely mounted USB CD-ROM
drive, you might have to unmount the remote disk through the Remote Supervisor
Adapter II Web interface.
To run the Preboot diagnostic programs, complete the following steps:
1. If the server is running, turn off the server and all attached devices.
2. Turn on all attached devices; then, turn on the server.
3. When the prompt Press F1 For Configuration/Setup, appears press F1.
4. From the Configuration/Setup Utility menu, select Start Options.
5. From the Start Options menu, select Startup Sequence Options.
6. Note the device that is selected as the first startup device. Later, you must
restore this setting.
7. Select CD/DVD-ROM as the first startup device.
8. Press Esc two times to return to the Configuration/Setup Utility menu.
9. Insert the Diagnostics CD into the CD or DVD drive.
10. Select Save & Exit Setup and follow the prompts. The diagnostic programs
start.
11. From the diagnostic programs screen, select the test that you want to run, and
follow the instructions on the screen.
If the diagnostic programs do not detect any hardware errors but the problem
remains during normal server operations, a software error might be the cause. If
you suspect a software problem, see the information that comes with your software.
A single problem might cause more than one error message. When this happens,
correct the cause of the first error message. The other error messages usually will
not occur the next time you run the diagnostic programs.
Exception: If multiple error codes or LEDs indicate a microprocessor error, the
error might be in a microprocessor or in a microprocessor socket. See
“Microprocessor problems” on page 153 for information about diagnosing
microprocessor problems.
If the server stops during testing and you cannot continue, restart the server and try
running the diagnostic programs again. If the problem remains, replace the
component that was being tested when the server stopped.
Diagnostic text messages
Diagnostic text messages are displayed while the tests are running. A diagnostic
text message contains one of the following results:
Passed: The test was completed without any errors.
Failed: The test detected an error.
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Aborted: The test could not proceed because of the server configuration.
Viewing the test log
You can use one of the following methods to access the test log when the tests are
completed:
v From the DSA command line (Diagnostic command line), issue the view
command or select Diagnostic Event Log from the DSA graphical user interface
(GUI).
v From the DSA interactive menu, select getextendedresults.
v From the DSA interactive menu, select view to view all of the collected results
and error log data.
v In the DSA GUI, select DSA Error Log from the System Information page.
You can send the Diagnostic error log file to Lenovo service and support to aid in
diagnosing the server problems or you can use the Diagnostic CLI copy command
to copy the log to an external USB device.
Diagnostic messages
The following table describes the messages that the diagnostic programs might
generate and suggested actions to correct the detected problems. Follow the
suggested actions in the order in which they are listed in the action column.
Important: The diagnostic programs do not support USB CD-ROM drives. If you
run the diagnostic programs while any USB CD-ROM drives are attached, ignore
any optical drive test results that are returned for USB CD-ROM drives. You can
also remove USB CD-ROM drives before you run the diagnostic programs to get
accurate optical drive test results. To remove a remotely mounted USB CD-ROM
drive, you might have to unmount the remote disk through the Remote Supervisor
Adapter II Web interface.
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Table 12. Diagnostic messages
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
CPU Stress Test
State
Description
Action
089-801-xxx CPU
Aborted
Internal program
error.
1. Turn off and restart the system.
2. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
3. Run the test again.
4. Make sure that the system firmware is
at the latest level. The installed
firmware level is shown in the
Diagnostic event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, use the EasyUpdate program
or go to: http://www.lenovo.com/support
and select your system to display a
matrix of available firmware.
5. Run the test again.
6. If the system has stopped responding,
turn off and restart the system.
7. Run the test again.
8. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
089-802-xxx CPU
CPU Stress Test
Aborted
System resource
availability error.
1. Turn off and restart the system.
2. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
3. Run the test again.
4. Make sure that the system firmware is
at the latest level. The installed
firmware level is shown in the
Diagnostic event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, use EasyUpdate or go to:
select your system to display a matrix
of available firmware.
5. Run the test again.
6. If the system has stopped responding,
turn off and restart the system.
7. Run the test again.
8. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
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Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
CPU Stress Test
State
Description
Action
089-803-xxx CPU
Aborted
Memory size in
insufficient to run
the test. At least 1
GB is required.
1. Turn off and restart the system.
2. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
3. Run the test again.
4. Make sure that the system firmware is
at the latest level. The installed
firmware level is shown in the
Diagnostic event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, use EasyUpdate or go to:
select your system to display a matrix
of available firmware.
5. Run the test again.
6. If the system has stopped responding,
turn off and restart the system.
7. Run the test again.
8. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go
Chapter 5. Diagnostics 167
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
CPU Stress Test
State
Description
Action
089-901-xxx CPU
Failed
Test failure.
1. If the system has stopped responding,
turn off and restart the system and then
run the test again.
2. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, start EasyUpdate or
3. Run the test again.
4. Make sure that the system firmware is
at the latest level. The installed
firmware level is shown in the
Diagnostic event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
select your system to display a matrix
of available firmware.
5. Run the test again.
6. If the system has stopped responding,
turn off and restart the system.
7. Run the test again.
8. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
168 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
RSA Restart Test
State
Description
Action
165-801-xxx Remote
Supervisor
Adapter
Aborted
Remote
Supervisor
1. Make sure that Linux is selected in
Advanced Setup –> RSA II Settings
–> OS USB Selection in the
Adapter restart
test failure with
reason: no
service processor
was found.
Configuration/Setup Utility program
(press F1 at system startup).
2. Make sure that the Remote Supervisor
Adapter II SlimLine firmware is at the
latest level. The installed firmware level
is shown in the Diagnostic event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
select your system to display a matrix
of available firmware.
3. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
4. Run the test again.
5. Turn off the system and disconnect it
from the power source.
6. Reseat the Remote Supervisor Adapter
II SlimLine.
7. Reconnect the system to the power
source and turn on the system.
8. Run the test again.
9. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
Chapter 5. Diagnostics 169
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
RSA Restart Test
State
Description
Action
165-902-xxx Remote
Supervisor
Adapter
Failed
Remote
1. Make sure that Linux is selected in
Advanced Setup –> RSA II Settings
–> OS USB Selection in the
Supervisor
Adapter restart
test failure with
reason: the
Remote
Configuration/Setup Utility program
(press F1 at system startup).
2. Make sure that the Remote Supervisor
Adapter II SlimLine firmware is at the
latest level. The installed firmware level
is shown in the Diagnostic event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
select your system to display a matrix
of available firmware.
Supervisor
Adapter restart
command was
not sent
successfully.
3. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
4. Run the test again.
5. Turn off the system and disconnect it
from the power source.
6. Reseat the Remote Supervisor Adapter
II SlimLine.
7. Reconnect the system to the power
source and turn on the system.
8. Run the test again.
9. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
170 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
RSA Restart Test
State
Description
Action
165-903-xxx Remote
Supervisor
Adapter
Failed
Remote
1. Make sure that Linux is selected in
Advanced Setup –> RSA II Settings
–> OS USB Selection in the
Supervisor
Adapter restart
test failure with
reason: the
Remote
Configuration/Setup Utility program
(press F1 at system startup).
2. Make sure that the Remote Supervisor
Adapter II SlimLine firmware is at the
latest level. The installed firmware level
is shown in the Diagnostic event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
select your system to display a matrix
of available firmware.
Supervisor
Adapter did not
restart.
3. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
4. Run the test again.
5. Turn off the system and disconnect it
from the power source.
6. Reseat the Remote Supervisor Adapter
II SlimLine.
7. Reconnect the system to the power
source and turn on the system.
8. Run the test again.
9. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go
Chapter 5. Diagnostics 171
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
RSA Restart Test
State
Description
Action
165-904-xxx Remote
Supervisor
Adapter
Failed
Remote
Supervisor
Adapter restart
test failure with
reason: the
1. Make sure that Linux is selected in
Advanced Setup –> RSA II Settings
–> OS USB Selection in the
Configuration/Setup Utility program
(press F1 at system startup).
Remote
2. Make sure that the Remote Supervisor
Adapter II SlimLine firmware is at the
latest level. The installed firmware level
is shown in the Diagnostic event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
select your system to display a matrix
of available firmware.
Supervisor
Adapter cannot
wake up from the
restart process.
3. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
4. Run the test again.
5. Turn off the system and disconnect it
from the power source.
6. Reseat the Remote Supervisor Adapter
II SlimLine.
7. Reconnect the system to the power
source and turn on the system.
8. Run the test again.
9. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
172 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
RSA Restart Test
State
Description
Action
165-905-xxx Remote
Supervisor
Adapter
Failed
Remote
Supervisor
Adapter restart
test failure with
reason: cannot
restart the
1. Make sure that Linux is selected in
Advanced Setup –> RSA II Settings
–> OS USB Selection in the
Configuration/Setup Utility program
(press F1 at system startup).
2. Make sure that the Remote Supervisor
Adapter II SlimLine firmware is at the
latest level. The installed firmware level
is shown in the Diagnostic event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
select your system to display a matrix
of available firmware.
Remote
Supervisor
Adapter because
of no
communication
with the service
processor.
3. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
4. Run the test again.
5. Turn off the system and disconnect it
from the power source.
6. Reseat the Remote Supervisor Adapter
II SlimLine.
7. Reconnect the system to the power
source and turn on the system.
8. Run the test again.
9. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
Chapter 5. Diagnostics 173
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-801-xxx BMC
Aborted
BMC I2C test
canceled: the
BMC returned an
incorrect
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
response length.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting to Lenovo Service, go
174 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-802-xxx BMC
Aborted
BMC I2C test
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
canceled: the test
cannot be
completed for an
unknown reason.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
Chapter 5. Diagnostics 175
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-803-xxx BMC
Aborted
BMC I2C test
canceled: the
node is busy; try
later.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
176 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-804-xxx BMC
Aborted
BMC I2C test
canceled: invalid
command.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
Chapter 5. Diagnostics 177
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-805-xxx BMC
Aborted
BMC I2C test
canceled: invalid
command for the
given LUN.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go
178 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-806-xxx BMC
Aborted
BMC I2C test
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
canceled: timeout
while processing
the command.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
Chapter 5. Diagnostics 179
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-807-xxx BMC
Aborted
BMC I2C test
canceled: out of
space.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
180 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-808-xxx BMC
Aborted
BMC I2C test
canceled:
reservation
canceled or
invalid reservation
ID.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
Chapter 5. Diagnostics 181
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-809-xxx BMC
Aborted
BMC I2C test
canceled: request
data was
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
truncated.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
182 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-810-xxx BMC
Aborted
BMC I2C test
canceled: request
data length is
invalid.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
Chapter 5. Diagnostics 183
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC BMC I2C Test
State
Description
Action
166-811-xxx
Aborted
BMC I2C test
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
canceled: request
data field length
limit is exceeded.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
184 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-812-xxx BMC
Aborted
BMC I2C Test
canceled a
parameter is out
of range.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
Chapter 5. Diagnostics 185
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-813-xxx BMC
Aborted
BMC I2C test
canceled: cannot
return the number
of requested data
bytes.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
186 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-814-xxx BMC
Aborted
BMC I2C test
canceled:
requested sensor,
data, or record is
not present.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
Chapter 5. Diagnostics 187
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-815-xxx BMC
Aborted
BMC I2C test
canceled: invalid
data field in the
request.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
188 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-816-xxx BMC
Aborted
BMC I2C test
canceled: the
command is
illegal for the
specified sensor
or record type.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
Chapter 5. Diagnostics 189
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-817-xxx BMC
Aborted
BMC I2C test
canceled: a
command
response could
not be provided.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
190 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-818-xxx BMC
Aborted
BMC I2C test
canceled: cannot
execute a
duplicated
request.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
Chapter 5. Diagnostics 191
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-819-xxx BMC
Aborted
BMC I2C test
canceled: a
command
response could
not be provided;
the SDR
repository is in
update mode.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
192 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-820-xxx BMC
Aborted
BMC I2C test
canceled: a
command
response could
not be provided;
the device is in
firmware update
mode.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
Chapter 5. Diagnostics 193
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-821-xxx BMC
Aborted
BMC I2C test
canceled: a
command
response could
not be provided;
BMC initialization
is in progress.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
194 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-822-xxx BMC
Aborted
BMC I2C test
canceled: the
destination is
unavailable.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
Chapter 5. Diagnostics 195
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-823-xxx BMC
Aborted
BMC I2C test
canceled: cannot
execute the
command;
insufficient
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
privilege level.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
196 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-824-xxx BMC
Aborted
BMC I2C test
canceled: cannot
execute the
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power to
reset the BMC.
command.
2. After 45 seconds, reconnect the system
to the power source and turn on the
system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
Chapter 5. Diagnostics 197
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-901-xxx BMC
Failed
BMC indicates a
failure in the
IPMB bus
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power
to reset the BMC.
2. After 45 seconds, reconnect the
system to the power source and turn
on the system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level
of Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for
this component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. Remove power from the system.
8. (Trained service technician only)
Reseat the system board.
9. Reconnect the system to power and
turn on the system.
10. Run the test again.
11. If the problem remains, collect the
data from the Diagnostic event log and
send it to Lenovo Service. For
information about contacting Lenovo
Service, see http://www.lenovo.com/
198 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-902-xxx BMC
Failed
BMC indicates a
failure in the
sensor bus
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power
to reset the BMC.
2. After 45 seconds, reconnect the
system to the power source and turn
on the system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level
of Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for
this component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. Remove power from the system.
8. (Trained service technician only)
Reseat the system board.
9. Reconnect the system to power and
turn on the system.
10. Run the test again.
11. If the problem remains, collect the
data from the Diagnostic event log and
send it to Lenovo Service. For
information about contacting Lenovo
Service, see http://www.lenovo.com/
Chapter 5. Diagnostics 199
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-903-xxx BMC
Failed
BMC indicates a
failure in the
Ethernet sideband
bus.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power
to reset the BMC.
2. After 45 seconds, reconnect the
system to the power source and turn
on the system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level
of Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for
this component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Make sure that the Ethernet device
firmware is at the latest level. The
installed firmware level is shown in the
Diagnostic event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
7. Run the test again.
8. Remove power from the system.
9. (Trained service technician only)
Reseat the system board.
10. Reconnect the system to power and
turn on the system.
11. Run the test again.
12. If the problem remains, collect the
data from the Diagnostic event log
and send it to Lenovo Service. For
information about contacting Lenovo
Service, see http://www.lenovo.com/
200 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-904-xxx BMC
Failed
BMC indicates a
failure in the
power backplane
bus.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power
to reset the BMC.
2. After 45 seconds, reconnect the
system to the power source and turn
on the system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level
of Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for
this component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. Remove power from the system.
8. Reseat the power backplane.
9. (Trained service technician only)
Reseat the system board.
10. Reconnect the system to power and
turn on the system.
11. Run the test again.
12. If the problem remains, collect the
data from the Diagnostic event log
and send it to Lenovo Service. For
information about contacting Lenovo
Service, see http://www.lenovo.com/
Chapter 5. Diagnostics 201
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-905-xxx BMC
Failed
BMC indicates a
Ignore this error if the hard disk drive
failure in the hard backplane is not installed. Otherwise,
disk drive (DASD) complete the following steps:
bus.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power
to reset the BMC.
2. After 45 seconds, reconnect the
system to the power source and turn
on the system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level
of Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for
this component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. Remove power from the system.
8. Reseat all connections in the hard
disk subsystem, which can include
hard disk drives, SCSI or SAS cables,
a hard disk backplane, and a hard
disk drive or RAID controller.
9. (Trained service technician only)
Reseat the system board.
10. Reconnect the system to power and
turn on the system.
11. Run the test again.
12. If the problem remains, collect the
data from the Diagnostic event log
and send it to Lenovo Service. For
information about contacting Lenovo
Service, see http://www.lenovo.com/
202 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
BMC I2C Test
State
Description
Action
166-906-xxx BMC
Failed
BMC indicates a
failure in the
private bus.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power
to reset the BMC.
2. After 45 seconds, reconnect the
system to the power source and turn
on the system.
3. Run the test again.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level
of Diagnostic code, go to:
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for
this component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. Remove power from the system.
8. (Trained service technician only)
Reseat the system board.
9. Reconnect the system to power and
turn on the system.
10. Run the test again.
11. If the problem remains, collect the
data from the Diagnostic event log and
send it to Lenovo Service. For
information about contacting Lenovo
Service, see http://www.lenovo.com/
Chapter 5. Diagnostics 203
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
Memory Test
State
Description
Action
201-801-xxx Memory
Aborted
Test canceled: the
system BIOS
programmed the
memory controller
with an invalid
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the BIOS code is at the
latest level. The installed firmware level
is shown in the Diagnostic event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
CBAR address
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
4. Run the test again.
5. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
204 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
Memory Test
State
Description
Action
201-802-xxx Memory
Aborted
Test canceled: the
end address in
the E820 function
is less than 16
MB.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that all DIMMs are enabled
in the Configuration/Setup Utility
program (press F1 at system startup).
4. Make sure that the BIOS code is at the
latest level. The installed firmware level
is shown in the Diagnostic event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
5. Run the test again.
6. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
Chapter 5. Diagnostics 205
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
Memory Test
State
Description
Action
201-803-xxx Memory
Aborted
Test canceled:
could not enable
the processor
cache.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the BIOS code is at the
latest level. The installed firmware level
is shown in the Diagnostic event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
4. Run the test again.
5. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
206 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
Memory Test
State
Description
Action
201-804-xxx Memory
Aborted
Test canceled: the
memory controller
buffer request
failed.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the BIOS code is at the
latest level. The installed firmware level
is shown in the Diagnostic event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
4. Run the test again.
5. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
Chapter 5. Diagnostics 207
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
Memory Test
State
Description
Action
201-805-xxx Memory
Aborted
Test canceled: the
memory controller
display/alter write
operation was not
completed.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the BIOS code is at the
latest level. The installed firmware level
is shown in the Diagnostic event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
4. Run the test again.
5. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
208 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
Memory Test
State
Description
Action
201-806-xxx Memory
Aborted
Test canceled: the
memory controller
fast scrub
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the BIOS code is at the
latest level. The installed firmware level
is shown in the Diagnostic event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
operation was not
completed.
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
4. Run the test again.
5. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
Chapter 5. Diagnostics 209
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
Memory Test
State
Description
Action
201-807-xxx Memory
Aborted
Test canceled: the
memory controller
buffer free
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the BIOS code is at the
latest level. The installed firmware level
is shown in the Diagnostic event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
request failed.
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
4. Run the test again.
5. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
210 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
Memory Test
State
Description
Action
201-808-xxx Memory
Aborted
Test canceled:
memory controller
display/alter
buffer execute
error.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the BIOS code is at the
latest level. The installed firmware level
is shown in the Diagnostic event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
4. Run the test again.
5. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
Chapter 5. Diagnostics 211
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
Memory Test
State
Description
Action
201-809-xxx Memory
Aborted
Test canceled
program error:
operation running
fast scrub.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
4. Make sure that the BIOS code is at the
latest level. The installed firmware level
is shown in the Diagnostic event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
5. Run the test again.
6. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
212 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
Memory Test
State
Description
Action
201-810-xxx Memory
Aborted
Test canceled:
unknown error
code xxx received
in COMMONEXIT
procedure.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
4. Make sure that the BIOS code is at the
latest level. The installed firmware level
is shown in the Diagnostic event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
5. Run the test again.
6. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
Chapter 5. Diagnostics 213
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
Memory Test
State
Description
Action
201-901-xxx Memory
Failed
Test failure:
1. Turn off the system and disconnect it
from the power source.
single-bit error,
failing bank x,
failing DIMM z.
2. Reseat DIMM z.
3. Reconnect the system to the power
source and turn on the system.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level
of Diagnostic code, go to:
5. Make sure that the BIOS code is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for
this component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. Replace the failing DIMMs.
8. Re-enable all memory in the
Configuration/Setup Utility program
(press F1 at system startup).
9. Run the test again.
10. Replace the failing DIMM.
11. Re-enable all memory in the
Configuration/Setup Utility program
(press F1 at system startup).
12. Run the test again.
13. If the problem remains, collect the
data from the Diagnostic event log
and send it to Lenovo Service. For
information about contacting Lenovo
Service, see http://www.lenovo.com/
214 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
Memory Test
State
Description
Action
201-902-xxx Memory
Failed
Test failure:
1. Turn off the system and disconnect it
from the power source.
single-bit and
multi-bit error,
failing bank x,
failing DIMM z
2. Reseat DIMM z.
3. Reconnect the system to the power
source and turn on the system.
4. Make sure that the Diagnostic code is
at the latest level. For the latest level
of Diagnostic code, go to:
5. Make sure that the BIOS code is at
the latest level. The installed firmware
level is shown in the Diagnostic event
log in the Firmware/VPD section for
this component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. Replace the failing DIMMs.
8. Re-enable all memory in the
Configuration/Setup Utility program
(press F1 at system startup).
9. Run the test again.
10. Replace the failing DIMMs.
11. Re-enable all memory in the
Configuration/Setup Utility program
(press F1 at system startup).
12. Run the test again.
13. If the problem remains, collect the
data from the Diagnostic event log
and send it to Lenovo Service. For
information about contacting Lenovo
Service, see http://www.lenovo.com/
Chapter 5. Diagnostics 215
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
Memory Stress Test
State
Description
Action
202-801-xxx Memory
Aborted
Internal program
error.
1. Turn off and restart the system.
2. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
3. Make sure that the BIOS code is at the
latest level. The installed firmware level
is shown in the Diagnostic event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
4. Run the test again.
5. Turn off and restart the system if
necessary to recover from a hung state.
6. Run the memory diagnostics to identify
the specific failing DIMM.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
216 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
Memory Stress Test
State
Description
Action
202-802-xxx Memory
Aborted
Memory size is
insufficient to run
the test. At least 1
GB is required.
1. Turn off and restart the system.
2. Make sure that all memory is enabled
by checking the Available System
Memory in the Resource Utilization
section of the Diagnostic event log. If
necessary, enable all memory in the
Configuration/Setup Utility program
(press F1 at system startup).
3. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
4. Make sure that the BIOS code is at the
latest level. The installed firmware level
is shown in the Diagnostic event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
5. Run the test again.
6. Turn off and restart the system if
necessary to recover from a hung state.
7. Run the memory diagnostics to identify
the specific failing DIMM.
8. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
Chapter 5. Diagnostics 217
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
Memory Stress Test
State
Description
Action
202-901-xxx Memory
Failed
Test failure.
1. Run the standard Diagnostic memory
diagnostic to validate all memory.
2. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
3. Turn off the system and disconnect it
from power.
4. Reseat the DIMMs.
5. Reconnect the system to power and
turn on the system.
6. Run the test again.
7. Run the standard Diagnostic memory
diagnostic to validate all memory.
8. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
218 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
Memory Stress Test
State
Description
Action
202-902-xxx Memory
Failed
General error:
memory size is
insufficient to run
the test.
1. Turn off and restart the system.
2. Make sure that all memory is enabled
by checking the Available System
Memory in the Resource Utilization
section of the Diagnostic event log. If
necessary, enable all memory in the
Configuration/Setup Utility program
(press F1 at system startup).
3. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
4. Run the test again.
5. Turn off and restart the system if
necessary to recover from a hung state.
6. Run the standard Diagnostic memory
diagnostic to validate all memory.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
Chapter 5. Diagnostics 219
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
State
Description
Action
215-801-xxx Optical drive Self-Test
Aborted
Unable to
communicate with
the device driver.
1. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
2. Run the test again.
3. Check the drive cabling for loose or
broken connections at both ends or
damage to the cable. Replace the cable
if it is damaged.
4. Run the test again.
5. Make sure that the system firmware is
at the latest level. The installed
firmware level is shown in the
Diagnostic event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
220 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
State
Description
Action
215-802-xxx Optical drive Self-Test
Aborted
The media tray is
open.
1. Close the media tray and wait 15
seconds for the media to be
recognized..
2. Run the test again.
3. Insert a new CD or DVD into the
drive, and wait for 15 seconds for the
media to be recognized.
4. Run the test again.
5. Check the drive cabling for loose or
broken connections at both ends or
damage to the cable. Replace the
cable if it is damaged.
6. Run the test again.
7. Make sure that the Diagnostic code is
at the latest level. For the latest level
of Diagnostic code, go to:
8. Run the test again.
9. Replace the optical drive.
10. Run the test again.
11. If the problem remains, collect the
data from the Diagnostic event log and
send it to Lenovo Service. For
information about contacting Lenovo
Service, see http://www.lenovo.com/
Chapter 5. Diagnostics 221
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Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
State
Description
Action
215-803-xxx Optical drive Self-Test
Failed
The disc might be
in use by the
system.
1. Wait for the system activity to stop.
2. Run the test again.
3. Turn off and restart the system.
4. Run the test again.
5. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
215-901-xxx Optical drive Self-Test
Aborted
Drive media is not
detected.
1. Insert a new CD or DVD into the drive
and wait for 15 seconds for the media
to be recognized.
2. Run the test again.
3. Check the drive cabling for loose or
broken connections at both ends or
damage to the cable. Replace the cable
if it is damaged.
4. Run the test again.
5. Replace the optical drive.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
215-902-xxx Optical drive Self-Test
Failed
Read
miscompare.
1. Insert a new CD or DVD into the drive
and wait for 15 seconds for the media
to be recognized.
2. Run the test again.
3. Check the drive cabling for loose or
broken connections at both ends or
damage to the cable. Replace the cable
if it is damaged.
4. Run the test again.
5. Replace the optical drive.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
222 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
State
Description
Action
215-903-xxx Optical drive Self-Test
Aborted
Could not access
the drive.
1. Insert a new CD or DVD into the drive
and wait for 15 seconds for the media
to be recognized.
2. Run the test again.
3. Check the drive cabling for loose or
broken connections at both ends or
damage to the cable. Replace the cable
if it is damaged.
4. Run the test again.
5. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, go to:
6. Run the test again.
7. Replace the optical drive.
8. Run the test again.
9. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
Chapter 5. Diagnostics 223
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
State
Description
Action
215-904-xxx Optical drive Self-Test
Failed
A read error
occurred.
1. Insert a new CD or DVD into the drive
and wait for 15 seconds for the media
to be recognized.
2. Run the test again.
3. Check the drive cabling for loose or
broken connections at both ends or
damage to the cable. Replace the cable
if it is damaged.
4. Run the test again.
5. Replace the optical drive.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
405-901-xxx Broadcom
Ethernet
TestControlRegisters
Failed
1. Make sure that the component firmware
is at the latest level. The installed
firmware level is shown in the
Diagnostic event log in the
device
Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
2. Run the test again.
3. (Trained service technician only)
Replace the system board.
4. Run the test again.
5. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
224 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
State
Description
Action
405-902-xxx Broadcom
Ethernet
TestMIIRegisters
Failed
1. Make sure that the component firmware
is at the latest level. The installed
firmware level is shown in the
Diagnostic event log in the
device
Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
2. Run the test again.
3. (Trained service technician only)
Replace the system board.
4. Run the test again.
5. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
Chapter 5. Diagnostics 225
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Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
State
Description
Action
405-903-xxx Broadcom
Ethernet
TestEEPROM
Failed
1. Make sure that the component firmware
is at the latest level. The installed
firmware level is shown in the
Diagnostic event log in the
device
Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
2. Run the test again.
3. (Trained service technician only)
Replace the system board.
4. Run the test again.
5. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
226 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
State
Description
Action
405-904-xxx Broadcom
Ethernet
TestInternalMemory
Failed
1. Make sure that the component firmware
is at the latest level. The installed
firmware level is shown in the
Diagnostic event log in the
device
Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
2. Run the test again.
3. (Trained service technician only)
Replace the system board.
4. Run the test again.
5. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
Chapter 5. Diagnostics 227
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
State
Description
Action
405-905-xxx Broadcom
Ethernet
TestInterrupt
Failed
1. Make sure that the component firmware
is at the latest level. The installed
firmware level is shown in the
Diagnostic event log in the
device
Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
2. Run the test again.
3. Check the interrupt assignments in the
PCI Hardware section of the Diagnostic
event log. If the Ethernet device is
sharing interrupts, if possible, use the
Configuration/Setup Utility program
(press F1 at system startup) to assign a
unique interrupt to the device.
4. Run the test again.
5. (Trained service technician only)
Replace the system board.
6. Run the test again.
7. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
228 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
State
Description
Action
405-906-xxx Broadcom
Ethernet
TestLoopbackAtMAC-
Layer
Failed
1. Make sure that the component firmware
is at the latest level. The installed
firmware level is shown in the
Diagnostic event log in the
device
Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
2. Run the test again.
3. (Trained service technician only)
Replace the system board.
4. Run the test again.
5. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
Chapter 5. Diagnostics 229
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Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
State
Description
Action
405-907-xxx Broadcom
Ethernet
TestLoopbackAtPhysi-
calLayer
Failed
1. Check the Ethernet cable for damage
and make sure that the cable type and
connection are correct.
device
2. Make sure that the component firmware
is at the latest level. The installed
firmware level is shown in the
Diagnostic event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
3. Run the test again.
4. (Trained service technician only)
Replace the system board.
5. Run the test again.
6. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
230 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
Download from Www.Somanuals.com. All Manuals Search And Download.
Table 12. Diagnostic messages (continued)
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number
Component Test
State
Description
Action
405-908-xxx Broadcom
Ethernet
TestLEDs
Failed
1. Make sure that the component firmware
is at the latest level. The installed
firmware level is shown in the
Diagnostic event log in the
device
Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
select your system to display a matrix
of available firmware.
2. Run the test again.
3. (Trained service technician only)
Replace the system board.
4. Run the test again.
5. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
Chapter 5. Diagnostics 231
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Updating (flash-update) the BIOS code on the server
Periodically, Lenovo makes new levels of BIOS code available on the Web. Always
drivers, documentation, and hints and tips. You can use one of the following
methods to update (flash-update) the BIOS code on the server:
v Download the BIOS code update file directly to the hard disk drive.
v Download the BIOS code update file to a diskette (you must attach an optional
external USB portable diskette drive to the server); then, update the BIOS code
on the server.
v Download the BIOS code update file to a CD or DVD, using a writable optional
device; then, start the server with the CD or DVD in the CD or DVD drive to
update the BIOS code on the server.
One file type is available for each of these methods. The description next to each
file indicates the type of medium to which you can download the file. A readme file
is also available with instructions for installing the BIOS code update.
To download the BIOS (flash) update files, complete the following steps.
Note: Changes are made periodically to the Lenovo Web site. The actual
procedure might vary slightly from what is described in this document.
2. Select Servers from the Brand list.
3. Enter your product number (machine type and model number) or select Servers
from the Select your product list.
4. From Family list, select ThinkServer TS100, and click Continue.
5. Click Downloads and drivers to download firmware updates.
6. Select the applicable file for your operating system and the file type for the
medium you want to use; then, download the flash BIOS update.
7. Update the BIOS code. Follow the readme instructions that come with the
update file that you downloaded.
Note: Always reset the Configuration/Setup Utility program to the default values
after you update the BIOS code.
8. Restart the server.
Recovering from a BIOS update failure
If power to the server is interrupted while BIOS code is being updated, the server
might not restart correctly or might not display video. If this happens, use the
procedure in this section to recover the BIOS code.
To complete the procedures in this section, you must make the following
preparations:
v Download the BIOS code image to create the POST/BIOS recovery diskette, CD,
or DVD from http://www.lenovo.com/support.
v To create and use a diskette, you must attach an optional external USB diskette
drive to the server. To enable the USB diskette drive, complete the following
steps:
1. Enable the USB Support option in the Devices and I/O Ports menu in the
Configuration/Setup Utility program.
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2. Set your removable media device as the first startup device.
3. Select the removable media device that you want to boot from and move it to
the top of the list.
To recover the BIOS code, complete the following steps:
2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.
4. Locate the boot block recovery jumper (JP6) on the system board (see the
following illustration) and remove any adapters that impede access to the
jumper (see “Removing an adapter” on page 68).
Boot block
jumper (JP6)
Clear CMOS
jumper (JP1)
Mini-BMC
force update
jumper (JP3)
5. Move the boot block recovery jumper to pins 2 and 3.
7. Reconnect all external cables and power cords.
8. Insert the update diskette, CD, or DVD into the diskette, CD, or DVD drive.
9. Turn on the server and the monitor.
After the update session is completed, remove the diskette, CD, or DVD from
the drive and turn off the server.
10. Disconnect all power cords and external cables.
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12. Remove any adapters that impede access to the boot block recovery jumper
13. Return the boot block recovery jumper to pins 1 and 2.
15. Lock the side cover.
16. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
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System-error log messages
A system-error log is generated by both the Remote Supervisor Adapter II SlimLine
adapter and the mini-BMC. The system-error log can contain messages of three
types:
Information
Information messages do not require action; they record significant
system-level events, such as when the server is started.
Warning
Warning messages do not require immediate action; they indicate
possible problems, such as when the recommended maximum
ambient temperature is exceeded.
Error
Error messages might require action; they indicate system errors,
such as when a fan is not detected.
Each message contains date and time information, and it indicates the source of
the message (POST/BIOS or the service processor).
In the following example, the system-error log message indicates that the server
was turned on at the recorded time.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Date/Time: 2002/05/07 15:52:03
DMI Type:
Source: SERVPROC
Error Code: System Complex Powered Up
Error Code:
Error Data:
Error Data:
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
The following table describes the possible system-error log messages and
suggested actions to correct the detected problems.
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
System-error log message
A system NMI was detected
Action
Make sure that the system software is operating correctly and does
not conflict with other software; the system software has created a
software NMI, or pressing the NMI button has created a service
NMI.
Alert accepted by remote system x; type:y, ID:z Information only.
Alert accepted from system x; type:y, sender’s
Information only.
ID:z
Alert ID x will be retried by sender; when
accepted by a remote system, it will have a
different ID
Information only.
Alert not accepted by remote system x; type:y,
ID:z
Information only.
Information only.
Alert not accepted from system x; type:y,
sender’s ID:z
Chapter 5. Diagnostics 235
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
System-error log message
Action
ASM Reset -- reason unknown
ASM Reset due to x, Instruction Fault: y
ASM Reset due Watchdog timeout
Information only.
Information only.
Information only.
Information only.
ASM Reset was caused by restoring default
values
ASM Reset was initiated by the user
Information only.
Configuration error recovery on the Inter-connect Information only.
network
CPU over temperature
1. Make sure that the fan sink has good airflow and is not
obstructed.
2. Reseat the following components:
a. Fan-sink cable
b. (Trained service technician only) Fan sink
DASD controller removal
1. Make sure that the mini-PCI-X adapter cable is not damaged.
2. Reseat the mini-PCI-X adapter cable.
3. Replace the mini-PCI-X adapter cable.
DHCP failure,no IP@ assigned-
RETRYING!,rc=xxx,count=yyy
Information only.
Information only.
Information only.
Dialback failed for userid w. Could not connect
at phone number x, y, z
ENET[eee] DHCP-
HstNme=a,DN=b,IP@=ccc.ccc.ccc.ccc
GW@=ddd.ddd.ddd.ddd, NMsk=fff.fff.fff.fff,
DNS1@=ggg.ggg.ggg.ggg,
DNS2@=hhh.hhh.hhh.hhh
ENET[eee] IP-Cfg:HstName=x,
IP@=ccc.ccc.ccc.ccc, GW@=ddd.ddd.ddd.ddd,
NetMsk=fff.fff.fff.fff
Information only.
Failure reading an I2C device, possible bus
failure
1. Reseat the following components:
a. AC power cords
b. Hot-swap power supplies, if any are installed
c. Power-supply cables on the system board
2. (Trained service technician only) Replace the system board.
Fan x Failure
1. Make sure that fan x is not obstructed.
2. Reseat the fan x cable.
3. Replace fan x.
Fan x Outside Recommended Speed
1. Make sure that fan x is not obstructed.
2. Reseat the fan x cable.
3. Replace fan x.
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
System-error log message
Flash of x by y via z was successful.w
Flash of x via z failed for user z...z
Flash succeeded for x (address: y)
Hard Drive x Fault
Action
Information only.
Information only.
Information only.
1. Run the diagnostic programs.
2. Replace hard disk drive x.
3. Replace the following component, depending on the server
model:
v Hot-swap models: Hard disk drive backplane
v Simple-swap models: Hard disk drive x cable
Hard drive x removal detected.
Reseat the following component, depending on the server model:
v Hot-swap and simple-swap models: Hard disk drive x
Internal Error CPU Fault
Information only. If the message remains:
1. (Trained service technician only) Reseat the microprocessor.
2. (Trained service technician only) Replace the microprocessor.
Invalid userid or password received. Userid is w, Information only.
x, y, z
LAN: Command Mode tamper triggered.
Possible break in attempt
Information only.
LAN: Telnet tamper triggered. Possible break in Information only.
attempt
LAN: Web Server tamper delay triggered.
Possible break in attempt
Information only.
LAN: Ethernet interface is no longer active
LAN: Ethernet interface is now active
Information only.
Information only.
Information only.
No ISMP Gateway defined for the interconnect
network. RSA x is Assuming the Gateway
OS Watchdog response disabled by x
Information only.
OS Watchdog response enabled by x
Information only.
PFA Alert, see preceding error in system error
log
Information only. See the preceding entry in the system-error log.
Possible ASM reset occurred -- reason unknown Information only.
Power off
Power on
Information only.
Information only.
Information only.
PPP[xxx] PPP-Cfg, Local-
IP@=aaa.aaa.aaa.aaa, Remote-
IP@=bbb.bbb.bbb.bbb NetMsk=ccc.ccc.ccc.ccc,
Auth=ddd
PPP_1:Client Connected at xxx bps
Information only.
Information only.
PPP_1:User requested to abort PPP interface
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
System-error log message
Action
Received alert from system x; type:y, sender’s
Information only.
ID:z
Remote access attempt failed
Information only.
Remote access attempt failed. Invalid userid or Information only.
password received. Userid is ’x’ from WEB
browser at IP@=yyy.yyy.yyy.yyy
Remote access attempt failed. Invalid userid or Information only.
password received. Userid is ’x’ from CMD
mode client at IP@=yyy.yyy.yyy.yyy
Remote access attempt failed. Invalid userid or Information only.
password received. Userid is ’x’ from TELNET
client at IP@=yyy.yyy.yyy.yyy
Remote Login Successful. Login ID:
Information only.
Information only.
Remote Login Successful. Login ID:’x’ from
CMD mode client at IP@=yyy.yyy.yyy.yyy
Retried alert accepted from system x; type:y,
sender’s ID:z
Information only.
Information only.
Information only.
Information only.
Retry count exceeded. Incorrect password
entered too many times for userid w, x, y, z
RS485 broadcast from x ignored; more than y
devices present on the RS485 network
RS485 connection to system x has ended
RS485 network overload has cleared; x or fewer Information only.
devices are present on the RS485 network
RSA x Became the ISMP Gateway
Information only.
Information only.
Information only.
Information only.
Information only.
Running the backup ASM main application
Secondary Device Event[00 x UNKNOWN-y]
Sending alert to remote system x; type:y, ID:z
Serial tamper delay triggered. Possible serial
port break in attempt
System board is over recommended
temperature
1. Make sure that the fans have good airflow and are not
obstructed.
2. (Trained service technician only) Replace the system board.
System board is under recommended
temperature
1. Make sure that the fans have good airflow and are not
obstructed.
2. (Trained service technician only) Replace the system board.
Information only.
System Complex Powered Down
System error log full
Clear the current logs.
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
System-error log message
Action
System is over recommended voltage for +3.3V
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
System is over recommended voltage for 1.5V
CPU
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
System is over recommended voltage on VRM
(Trained service technician only) Reseat the microprocessor.
System is under recommended voltage for
+3.3V
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
System is under recommended voltage for 1.5V
CPU
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
System is under recommended voltage on VRM (Trained service technician only) Reseat the microprocessor.
System log 75% full
System log cleared
System Memory Error
Clear the current logs.
Information only.
1. Reseat the DIMMs.
2. Replace the DIMMs.
System over recommended voltage for +12V
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
System over recommended voltage on +2.5V
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
System over recommended voltage on
continuous +5V
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
Chapter 5. Diagnostics 239
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
System-error log message
Action
System shut off due to system board under
temperature
1. Make sure that the fans have good airflow and are not
obstructed.
2. (Trained service technician only) Replace the system board.
System shutoff due to +12V over voltage
System shutoff due to +12V under voltage
System shutoff due to +2.5V over voltage
System shutoff due to +2.5V under voltage
System shutoff due to +3.3V over voltage
System shutoff due to +3.3V under voltage
System shutoff due to 1.5V CPU over voltage
System shutoff due to 1.5V CPU under voltage
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
System-error log message
Action
System shutoff due to board over temperature
1. Make sure that all fans have good airflow and are not
obstructed.
2. (Trained service technician only) Replace the system board.
System shutoff due to continuous +5V over
voltage
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
System shutoff due to continuous +5V under
voltage
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
System shutoff due to CPU over temperature
System shutoff due to VRM over voltage
System shutoff due to VRM under voltage
1. Make sure that the fan sink has good airflow and is not
obstructed.
2. Reseat the following components:
a. Fan sink cable
b. (Trained service technician only) Fan sink
1. (Trained service technician only) Reseat the microprocessor.
2. Replace the following components one at a time, in the order
shown, restarting the server each time:
a. (Trained service technician only) Microprocessor
b. (Trained service technician only) System board
1. (Trained service technician only) Reseat the microprocessor.
2. Replace the following components one at a time, in the order
shown, restarting the server each time:
a. (Trained service technician only) Microprocessor
b. (Trained service technician only) System board
System under recommended voltage for +12V
System under recommended voltage on +2.5V
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
System under recommended voltage on
continuous +5V
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
Chapter 5. Diagnostics 241
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v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
System-error log message
Action
We started a RS485 connection with remote
Information only.
system x
We will retry sending alert ID x; when accepted Information only.
by a remote system, it will have a different ID
Windows blue screen has been captured
Information only.
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Solving SAS problems
For any SAS error message, one or more of the following devices might be causing
the problem:
v A failing SAS device (adapter, drive, or controller)
v An incorrect SAS termination jumper setting
v A missing or incorrectly installed SAS terminator
v A defective SAS terminator
v An incorrectly installed cable
v A defective cable
For any SAS error message, follow these suggested actions in the order in which
they are listed until the problem is solved:
1. Make sure that external SAS devices are turned on before you turn on the
server.
2. Make sure that the cables for all external SAS devices are connected correctly.
3. If an external SAS device is attached, make sure that the external SAS
termination is set to automatic.
4. Make sure that the last device in each SAS chain is terminated correctly.
5. Make sure that the SAS devices are configured correctly.
Solving power problems
Power problems can be difficult to solve. For example, a short circuit can exist
anywhere on any of the power distribution buses. Usually, a short circuit will cause
the power subsystem to shut down because of an overcurrent condition. To
diagnose a power problem, use the following general procedure:
1. Turn off the server and disconnect all ac power cords.
2. Check for loose cables in the power subsystem. Also check for short circuits, for
example, if a loose screw is causing a short circuit on a circuit board.
3. Remove the adapters and disconnect the cables and power cords to all internal
and external devices until the server is at the minimum configuration that is
required for the server to start (see “Solving undetermined problems” on page
245 for the minimum configuration).
4. Reconnect all ac power cords and turn on the server. If the server starts
successfully, replace the adapters and devices one at a time until the problem is
isolated.
If the server does not start from the minimum configuration, replace the components
in the minimum configuration one at a time until the problem is isolated.
Chapter 5. Diagnostics 243
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Solving Ethernet controller problems
The method that you use to test the Ethernet controller depends on which operating
system you are using. See the operating-system documentation for information
about Ethernet controllers, and see the Ethernet controller device-driver readme file.
Try the following procedures:
v Make sure that the correct device drivers, which come with the server are
installed and that they are at the latest level.
v Make sure that the Ethernet cable is installed correctly.
– The cable must be securely attached at all connections. If the cable is
attached but the problem remains, try a different cable.
– If you set the Ethernet controller to operate at 100 Mbps, you must use
Category 5 cabling.
– If you directly connect two servers (without a hub), or if you are not using a
hub with X ports, use a crossover cable. To determine whether a hub has an
X port, check the port label. If the label contains an X, the hub has an X port.
v Determine whether the hub supports auto-negotiation. If it does not, try
configuring the integrated Ethernet controller manually to match the speed and
duplex mode of the hub.
v Check the Ethernet controller LEDs on the rear panel of the server. These LEDs
indicate whether there is a problem with the connector, cable, or hub.
– The Ethernet link status LED is lit when the Ethernet controller receives a link
pulse from the hub. If the LED is off, there might be a defective connector or
cable or a problem with the hub.
– The Ethernet transmit/receive activity LED is lit when the Ethernet controller
sends or receives data over the Ethernet network. If the Ethernet
transmit/receive activity light is off, make sure that the hub and network are
operating and that the correct device drivers are installed.
v Check the LAN activity LED on the rear of the server. The LAN activity LED is lit
when data is active on the Ethernet network. If the LAN activity LED is off, make
sure that the hub and network are operating and that the correct device drivers
are installed.
v Check for operating-system-specific causes of the problem.
v Make sure that the device drivers on the client and server are using the same
protocol.
If the Ethernet controller still cannot connect to the network but the hardware
appears to be working, the network administrator must investigate other possible
causes of the error.
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Solving undetermined problems
If the diagnostic tests did not diagnose the failure or if the server is inoperative, use
the information in this section.
If you suspect that a software problem is causing failures (continuous or
intermittent), see “Software problems” on page 158.
Damaged data in CMOS memory or damaged BIOS code can cause undetermined
problems. To reset the CMOS data, use the clear CMOS jumper (JP2) to clear the
BIOS code is damaged, see “Updating (flash-update) the BIOS code on the server”
Check the LEDs on all the power supplies. If the LEDs indicate that the power
supplies are working correctly, complete the following steps:
1. Turn off the server.
2. Make sure that the server is cabled correctly.
3. Remove or disconnect the following devices, one at a time, until you find the
failure. Turn on the server and reconfigure it each time.
v Any external devices.
v Surge-suppressor device (on the server).
v Modem, printer, mouse, and non-Lenovo devices.
v Each adapter.
v Hard disk drives.
v Memory modules. The minimum configuration requirement is one 512 MB
DIMM on the system board.
v Service processor.
The following minimum configuration is required for the server to start:
v One microprocessor
v One 512 MB DIMM on the system board
v One power supply
v Power cord
v Power backplane
v System board
4. Turn on the server. If the problem remains, suspect the following components in
the following order:
a. System board
b. Memory module
c. Microprocessor
d. SAS/SATA controller
If the problem is solved when you remove an adapter from the server but the
problem recurs when you reinstall the same adapter, suspect the adapter; if the
problem recurs when you replace the adapter with a different one, suspect the
system board or SAS/SATA controller.
If you suspect a networking problem and the server passes all the system tests,
suspect a network cabling problem that is external to the server.
Chapter 5. Diagnostics 245
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Problem determination tips
Because of the variety of hardware and software combinations that you can
encounter, use the following information to assist you in problem determination. If
possible, have this information available when you request assistance from Lenovo:
v Machine type and model
v Microprocessor and hard disk drive upgrades
v Failure symptoms
– Does the server fail the diagnostic tests? If so, what are the error codes?
– What occurs? When? Where?
– Does the failure occur on a single server or on multiple servers?
– Is the failure repeatable?
– Has this configuration ever worked?
– What changes, if any, were made before the configuration failed?
– Is this the original reported failure, or has this failure been reported before?
v Diagnostic program type and version level
v Hardware configuration (print screen of the system summary)
v BIOS code level
v Operating-system type and version level
You can solve some problems by comparing the configuration and software setups
between working and nonworking servers. When you compare servers to each
other for diagnostic purposes, consider them identical only if all the following factors
are exactly the same in all the servers:
v Machine type and model
v BIOS level
v Adapters and attachments, in the same locations
v Address jumpers, terminators, and cabling
v Software versions and levels
v Memory amount, type and configuration
v Diagnostic program type and version level
v Configuration option settings
v Operating-system control-file setup
information about calling Lenovo for service.
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Appendix A. Getting help and technical assistance
If you need help, service, or technical assistance or just want more information
about Lenovo products, you will find a wide variety of sources available from
Lenovo to assist you. This section contains information about where to go for
additional information about Lenovo and Lenovo products, what to do if you
experience a problem with your system, and whom to call for service, if it is
necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system and any optional
devices are turned on.
v Use the troubleshooting information in your system documentation, and use the
diagnostic tools that come with your system.
for technical information, hints, tips, and new device drivers or to submit a
request for information.
You can solve many problems without outside assistance by following the
troubleshooting procedures that Lenovo provides in the online help or in the
documentation that is provided with your Lenovo product. The documentation that
comes with Lenovo systems also describes the diagnostic tests that you can
perform. Most systems, operating systems, and programs come with documentation
that contains troubleshooting procedures and explanations of error messages and
error codes. If you suspect a software problem, see the documentation for the
operating system or program.
Using the documentation
Information about your Lenovo system and preinstalled software, if any, or optional
device is available in the documentation that comes with the product. That
documentation can include printed documents, online documents, readme files, and
help files. Most of the documentation for your server is on the ThinkServer
Documentation DVD provided with your server. See the troubleshooting information
in your system documentation for instructions for using the diagnostic programs.
The troubleshooting information or the diagnostic programs might tell you that you
need additional or updated device drivers or other software. Lenovo maintains
pages on the World Wide Web where you can get the latest technical information
and download device drivers and updates. To access these pages, go to
http://www.lenovo.com/support and follow the instructions.
Getting help and information from the World Wide Web
On the World Wide Web, the Lenovo Web site has up-to-date information about
Lenovo systems, optional devices, services, and support. For general information
about Lenovo products or to purchase Lenovo products, go to http://
© Lenovo 2008. Portions © IBM Corp. 2008.
247
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Calling for service
During the warranty period, you can get help and information by telephone through
the Customer Support Center.
These services are available during the warranty period:
v Problem determination - Trained personnel are available to assist you with
determining a hardware problem and deciding what action is necessary to fix the
problem.
v Hardware repair - If the problem is caused by hardware under warranty, trained
service personnel are available to provide the applicable level of service.
v Engineering Change management - There might be changes that are required
after a product has been sold. Lenovo or your reseller will make selected
Engineering Changes (ECs) available that apply to your hardware.
These items are not covered by the warranty:
v Replacement or use of parts not manufactured for or by Lenovo or
non-warranted Lenovo parts
v Identification of software problem sources
v Configuration of BIOS as part of an installation or upgrade
v Changes, modifications, or upgrades to device drivers
v Installation and maintenance of network operating systems (NOS)
v Installation and maintenance of application programs
Refer to the safety and warranty information that is provided with your computer for
a complete explanation of warranty terms. You must retain your proof of purchase
to obtain warranty service.
For a list of service and support phone numbers for your country or region, go to
and warranty information provided with your computer.
Note: Phone numbers are subject to change without notice. If the number for your
country or region is not provided, contact your Lenovo reseller or Lenovo marketing
representative.
If possible, be at your computer when you call. Have the following information
available:
v Machine type and model
v Serial numbers of our hardware products
v Description of the problem
v Exact working of any error messages
v Hardware and software configuration information
Using other services
If you travel with a Lenovo notebook computer or relocate your computer to a
country where your desktop, notebook, or server machine type is sold, your
computer might be eligible for International Warranty Service, which automatically
entitles you to obtain warranty service throughout the warranty period. Service will
be performed by service providers authorized to perform warranty service.
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Service methods and procedures vary by country, and some services might not be
available in all countries. International Warranty Service is delivered through the
method of service (such as depot, carry-in, or on-site service) that is provided in the
servicing country. Service centers in certain countries might not be able to service
all models of a particular machine type. In some countries, fees and restrictions
might apply at the time of service.
To determine whether your computer is eligible for International Warranty Service
and to view a list of the countries where service is available, go to
screen.
For technical assistance with the installation of, or questions related to, Service
Packs for your preinstalled Microsoft® Windows® product, refer to the Microsoft
Product Support Services Web site at http://www.support.microsoft.com/directory/,
or you can contact the Customer Support Center. Some fees might apply.
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as
support for hardware, operating systems, and application programs; network setup
and configuration; upgraded or extended hardware repair services; and custom
installations. Service availability and service name might vary by country or region.
For more information about these services, go to the Lenovo Web site at
Lenovo Taiwan product service
Appendix A. Getting help and technical assistance 249
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Appendix B. Notices
Lenovo may not offer the products, services, or features discussed in this document
in all countries. Consult your local Lenovo representative for information on the
products and services currently available in your area. Any reference to a Lenovo
product, program, or service is not intended to state or imply that only that Lenovo
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any Lenovo intellectual property right may
be used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this
statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. Lenovo may make improvements
and/or changes in the product(s) and/or the program(s) described in this publication
at any time without notice.
The products described in this document are not intended for use in implantation or
other life support applications where malfunction may result in injury or death to
persons. The information contained in this document does not affect or change
Lenovo product specifications or warranties. Nothing in this document shall operate
as an express or implied license or indemnity under the intellectual property rights
of Lenovo or third parties. All information contained in this document was obtained
in specific environments and is presented as an illustration. The result obtained in
other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those
Web sites. The materials at those Web sites are not part of the materials for this
Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled
environment. Therefore, the result obtained in other operating environments may
vary significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
© Lenovo 2008. Portions © IBM Corp. 2008.
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estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.
Trademarks
The following terms are trademarks of Lenovo in the United States, other countries,
or both:
Lenovo
Lenovo logo
ThinkServer
The following terms are trademarks of International Business Machines Corporation
in the United States, other countries, or both:
v IBM
v ServeRAID
v Wake on LAN
Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation or
its subsidiaries in the United States and other countries.
Microsoft and Windows are trademarks of Microsoft Corporation in the United
States, other countries, or both.
Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in
the United States, other countries, or both.
Adaptec and HostRAID are trademarks of Adaptec, Inc., in the United States, other
countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other
countries, or both.
Red Hat, the Red Hat “Shadow Man” logo, and all Red Hat-based trademarks and
logos are trademarks or registered trademarks of Red Hat, Inc., in the United States
and other countries.
Other company, product, or service names may be trademarks or service marks of
others.
Important notes
Processor speed indicates the internal clock speed of the microprocessor; other
factors also affect application performance.
CD or DVD drive speed is the variable read rate. Actual speeds vary and are often
less than the possible maximum.
When referring to processor storage, real and virtual storage, or channel volume,
KB stands for 1024 bytes, MB stands for 1 048 576 bytes, and GB stands for
1 073 741 824 bytes.
When referring to hard disk drive capacity or communications volume, MB stands
for 1 000 000 bytes, and GB stands for 1 000 000 000 bytes. Total user-accessible
capacity can vary depending on operating environments.
252 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
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Maximum internal hard disk drive capacities assume the replacement of any
standard hard disk drives and population of all hard disk drive bays with the largest
currently supported drives that are available from Lenovo.
Maximum memory might require replacement of the standard memory with an
optional memory module.
Lenovo makes no representation or warranties regarding non-Lenovo products and
services, including but not limited to the implied warranties of merchantability and
fitness for a particular purpose. These products are offered and warranted solely by
third parties.
Lenovo makes no representations or warranties with respect to non-Lenovo
products. Support (if any) for the non-Lenovo products is provided by the third party,
not Lenovo.
Some software might differ from its retail version (if available) and might not include
user manuals or all program functionality.
Waste electrical and electronic equipment (WEEE) notices
This unit must be recycled or discarded according to applicable local and national
regulations. Lenovo encourages owners of information technology (IT) equipment to
responsibly recycle their equipment when it is no longer needed. Lenovo offers a
variety of programs and services to assist equipment owners in recycling their IT
products. Information on Lenovo product recycling offerings can be found on
Lenovo’s Internet site at http://www.lenovo.com/lenovo/environment.
Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la
normativa nacional o local aplicable. Lenovo recomienda a los propietarios de
equipos de tecnología de la información (TI) que reciclen responsablemente sus
equipos cuando éstos ya no les sean útiles. Lenovo dispone de una serie de
programas y servicios de devolución de productos, a fin de ayudar a los
propietarios de equipos a reciclar sus productos de TI. Se puede encontrar
información sobre las ofertas de reciclado de productos de Lenovo en el sitio web
de Lenovo http://www.lenovo.com/lenovo/environment.
Notice: This mark applies only to countries within the European Union (EU) and
Norway.
This appliance is labeled in accordance with European Directive 2002/96/EC
concerning waste electrical and electronic equipment (WEEE). The Directive
determines the framework for the return and recycling of used appliances as
applicable throughout the European Union. This label is applied to various products
to indicate that the product is not to be thrown away, but rather reclaimed upon end
of life per this Directive.
Appendix B. Notices 253
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Remarque : Cette marque s’applique uniquement aux pays de l’Union Européenne
et à la Norvège.
L’etiquette du système respecte la Directive européenne 2002/96/EC en matière de
Déchets des Equipements Electriques et Electroniques (DEEE), qui détermine les
dispositions de retour et de recyclage applicables aux systèmes utilisés à travers
l’Union européenne. Conformément à la directive, ladite étiquette précise que le
produit sur lequel elle est apposée ne doit pas être jeté mais être récupéré en fin
de vie.
In accordance with the European WEEE Directive, electrical and electronic
equipment (EEE) is to be collected separately and to be reused, recycled, or
recovered at end of life. Users of EEE with the WEEE marking per Annex IV of the
WEEE Directive, as shown above, must not dispose of end of life EEE as unsorted
municipal waste, but use the collection framework available to customers for the
return, recycling, and recovery of WEEE. Customer participation is important to
minimize any potential effects of EEE on the environment and human health due to
the potential presence of hazardous substances in EEE. For proper collection and
treatment, contact your local Lenovo representative.
Battery return program
This product may contain a lithium or lithium ion battery. Consult your user manual
or service manual for specific battery information. The battery must be recycled or
disposed of properly. Recycling facilities may not be available in your area. For
information on disposal or batteries outside the United States, go to
http://www.lenovo.com/lenovo/environment or contact your local waste disposal
facility.
For Taiwan: Please recycle batteries.
For the European Union:
Notice: This mark applies only to countries within the European Union (EU).
Batteries or packaging for batteries are labeled in accordance with European
Directive 2006/66/EC concerning batteries and accumulators and waste batteries
and accumulators. The Directive determines the framework for the return and
recycling of used batteries and accumulators as applicable throughout the European
Union. This label is applied to various batteries to indicate that the battery is not to
be thrown away, but rather reclaimed upon end of life per this Directive.
254 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
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Les batteries ou emballages pour batteries sont étiquetés conformément aux
directives européennes 2006/66/EC, norme relative aux batteries et accumulateurs
en usage et aux batteries et accumulateurs usés. Les directives déterminent la
marche à suivre en vigueue dans l'Union Européenne pour le retour et le recyclage
des batteries et accumulateurs usés. Cette étiquette est appliquée sur diverses
batteries pour indiquer que la batterie ne doit pas être mise au rebut mais plutôt
récupérée en fin de cycle de vie selon cette norme.
In accordance with the European Directive 2006/66/EC, batteries and accumulators
are labeled to indicate that they are to be collected separately and recycled at end
of life. The label on the battery may also include a chemical symbol for the metal
concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium). Users
of batteries and accumulators must not dispose of batteries and accumulators as
unsorted municipal waste, but use the collection framework available to customers
for the return, recycling, and treatment of batteries and accumulators. Customer
participation is important to minimize any potential effects of batteries and
accumulators on the environment and human health due to the potential presence
of hazardous substances. For proper collection and treatment, go to
http://www.lenovo.com/lenovo/environment.
For California:
Perchlorate material - special handling may apply. See http://www.dtsc.ca.gov/
hazardouswaste/perchlorate/.
The foregoing notice is provided in accordance with California Code of Regulations
Title 22, Division 4.5 Chapter 33. Best Management Practices for Perchlorate
Materials. This product/part may include a lithium manganese dioxide battery which
contains a perchlorate substance.
Electronic emissions notices
Federal Communications Commission (FCC) statement
Note: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case the user will be required to correct the
interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. Lenovo is not responsible for any radio or television
interference caused by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes or
modifications could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Appendix B. Notices 255
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Industry Canada Class A emission compliance statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d'Industrie Canada
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du
Canada.
Australia and New Zealand Class A statement
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
United Kingdom telecommunications safety requirement
Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for indirect
connection to public telecommunication systems in the United Kingdom.
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council
Directive 2004/108/EC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any
failure to satisfy the protection requirements resulting from a non-recommended
modification of the product, including the fitting of non-Lenovo option cards
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN
55022. The limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
German Class A compliance statement
Deutschsprachiger EU Hinweis:
Hinweis für Geräte der Klasse A EU-Richtlinie zur Elektromagnetischen
Verträglichkeit
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG
(früher 89/336/EWG) zur Angleichung der Rechtsvorschriften über die
elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die
Grenzwerte der EN 55022 Klasse A ein.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu
installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo
empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung
für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung
der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern
ohne Empfehlung der Lenovo gesteckt/eingebaut werden.
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Deutschland:
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von
Betriebsmittein
Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit
von Betriebsmitteln” EMVG (früher “Gesetz über die elektromagnetische
Verträglichkeit von Geräten”). Dies ist die Umsetzung der EU-Richtlinie
2004/108/EG (früher 89/336/EWG) in der Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die
elektromagnetische Verträglichkeit von Betriebsmitteln, EMVG vom 20. Juli
2007 (früher Gesetz über die elektromagnetische Verträglichkeit von Geräten),
bzw. der EMV EG Richtlinie 2004/108/EC (früher 89/336/EWG), für Geräte der
Klasse A.
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das
EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die
Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland)
GmbH, Gropiusplatz 10, D-70563 Stuttgart.
Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022
Klasse A.
Nach der EN 55022: “Dies ist eine Einrichtung der Klasse A. Diese Einrichtung
kann im Wohnbereich Funkstörungen verursachen; in diesem Fall kann vom
Betreiber verlangt werden, angemessene Maßnahmen durchzuführen und dafür
aufzukommen.”
Nach dem EMVG: “Geräte dürfen an Orten, für die sie nicht ausreichend entstört
sind, nur mit besonderer Genehmigung des Bundesministers für Post und
Telekommunikation oder des Bundesamtes für Post und Telekommunikation
betrieben werden. Die Genehmigung wird erteilt, wenn keine elektromagnetischen
Störungen zu erwarten sind.” (Auszug aus dem EMVG, Paragraph 3, Abs. 4).
Dieses Genehmigungsverfahren ist nach Paragraph 9 EMVG in Verbindung mit der
entsprechenden Kostenverordnung (Amtsblatt 14/93) kostenpflichtig.
Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in
den Handbüchern angegeben, zu installieren und zu betreiben.
Japanese Voluntary Control Council for Interference (VCCI) statement
Appendix B. Notices 257
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Index
configuration programs (continued)
A
adapter
Configuration/Setup Utility program
configuring
connector
B
battery
beep codes
bezel
controller
lower
upper
cover, side
creating
Boot Menu
Broadcom NetXtreme Gigabit Ethernet Boot Agent
D
diagnostic
C
DIMMs
diskette drive
cabling
CD drive
computer
drive
configuration
configuration programs
© Lenovo 2008. Portions © IBM Corp. 2008.
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drives
bay 1, 2, or 3
Ethernet (continued)
DVD drive
Remote Supervisor Adapter II SlimLine
Ethernet controller
E
EasyStartup
eject button
F
fan
hard disk drive, assembly
rear
enabling
error codes and messages
error logs
fan sink
fan sink retention module
firmware
installing on the
error symptoms
formatting
front USB connector assembly
front-panel assembly
G
guidelines
errors
Ethernet
H
hard disk drive
260 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
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hard disk drive (continued)
installing (continued)
hard disk drives
power supply (continued)
hot-plug adapter.
hot-swap drive
backplane
hot-swap drives, SAS or SATA
internal drives
hot-swap power supply
hot-swap power supply cage
J
jumpers
I
IBM Configuration/Setup Utility program
IBM Remote Supervisor Adapter II SlimLine adapter
K
installing
L
LED
LEDs
bezel
fan
power supply
M
memory module
memory modules
messages
Index 261
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microprocessor
power supply (continued)
non-hot-swap (continued)
problems
N
network operating system (NOS) installation
O
option
optional device
optional devices
P
password
R
RAID array
Remote Supervisor Adapter II SlimLine
removing
passwords
ports
bezel
fan
power supply
hot-swap
non-hot-swap
262 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual
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removing (continued)
setup
power supply
setup requirements
simple-swap backplate
simple-swap drives
support bracket
for Remote Supervisor Adapter II SlimLine
system board
S
safety information
SAS or SATA hot-swap drives
system-error
SAS/SATA controller
SAS/SATA hard disk drive backplane
SATA simple-swap drives
T
tape drive
Serial Advanced Technology Attachment (SATA)
tips
Serial Attached SCSI (SAS)
backplane
server
U
Universal Serial Bus (USB)
connectors
ServeRAID-MR10i SAS/SATA controller
ServerGuide
USB, front connector assembly
Index 263
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using
V
video
W
web site
Web site
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Part Number: 46U0853
Printed in USA
(1P) P/N: 46U0853
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