Lenovo Personal Computer 10097 2566 User Manual

Machine type: 10097/2566 [B340]  
10099/2568 [B540]  
10101/3363 [B540p]  
10098/2567 [B345]  
10100/4749 [B545]  
Lenovo  
IdeaCentre B3/B5 Series  
User Guide  
Version 2.0  
2012.08  
31502494  
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Important Safety Information  
Before using this manual, it is important that you read and understand all of the  
related safety information for this product. Refer to the Safety and Warranty Guide  
that you received with this product for the latest safety information. Reading and  
understanding this safety information reduces the risk of personal injury or product  
damage.  
The interface and functions shown in this User Guide are provided for reference  
only and may differ from actual product appearance. Product design and  
specifications may be changed without notice.  
Danger: Be aware of extremely hazardous or potentially lethal situations.  
Attention: Be aware of possible damage to programs, devices, or data.  
Note: Pay attention to this important information.  
© Copyright Lenovo 2012. All rights reserved.  
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered  
pursuant a General Services Administration “GSA” contract, use, reproduction, or  
disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.  
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Contents  
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i
ii  
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Using the Computer Hardware  
This chapter contains the following  
topics:  
Ø
Introduction to the computer hardware  
Ø
Information on computer connections  
Note: The descriptions in this chapter  
might be different from what you see on  
your computer, depending on the computer  
model and configuration.  
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Front view of the computer  
Attention: Be careful not to block any air vents on the computer. Blocked  
air vents can cause overheating.  
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2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
Built-in microphone area  
Camera  
Built-in IR Emitter (do not block)  
(selected models only)  
Hard Disk Drive Indicator  
Bluetooth status indicator  
TV indicator  
WIFI status indicator  
Volume down  
Volume up  
Brightness down  
Novo Vision button  
Monitor On/Off  
Brightness up  
PC mode / HDMI-in / AV-in switch  
Attention: The effective range of the Built-in IR Emitter is 10 feet (3m).  
2
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Left and right view of the computer  
1
3
4
5
6
7
2
8
Optical drive  
TV buttons (selected models only)  
USB connector  
Headphone port  
Microphone port  
USB connector  
Memory card reader  
Power button  
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Rear view of the computer  
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8
9
7
1
2
3
4
5
6
Ethernet port  
USB 2.0 connectors  
USB 3.0 connectors (selected models only)  
HDMI-out connector  
HDMI-in connector (selected models only)  
AV-IN connectors (selected models only)  
TV tuner ports (selected models only)  
Power connector  
Air vents (do not block)  
4
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TV button instructions (selected models only)  
1
2
3
4
5
6
7
Channel up  
Channel down  
Volume up  
Volume down  
TV mode menu button  
Signal source selection button  
TV power On/Off  
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5
 
Computer stand  
Use the stand to position the display to your preference. It can be rotated between  
15º and 40º from the vertical.  
Attention:  
1. The computer stand must remain installed at all times to ensure  
maximum system stability.  
2. Make sure the angle of the computer is at least 15 degrees from the  
vertical; otherwise the computer will be unstable and could fall over.  
6
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Connecting your computer  
Note: Your computer may not have all of the connectors described in this  
section.  
Basic connector instructions  
Connector  
Description  
Microphone  
Use this connector to attach a microphone to your  
computer when you want to record sound or if you use  
speech-recognition software.  
Headphone  
Use this connector to attach headphones to your  
computer when you want to listen to music or other  
sounds without disturbing anyone.  
USB connector  
Use this connector to attach a device that requires a  
USB connection.  
Ethernet connector  
Use this connector to attach the computer to an  
Ethernet-type local area network.  
HDMI connector  
(optional)  
Connects to the HDMI connector on your display or TV.  
TV-Tuner connector  
(optional)  
Connects to an external antenna to view programs  
using the optional TV tuner card.  
AV-in connector  
(optional)  
Connects to the composite audio and video  
connectors on your video device.  
Note: If your computer is equipped with a wireless keyboard or mouse,  
follow the installation instructions for those devices.  
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Connecting the power cord  
Important information about using the  
computer  
Press the power button on the side of the computer to turn on the computer.  
8
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Note: The buttons at the bottom of the screen are touch buttons. When  
you touch these, the indicator lights turn on.  
Hold the computer tightly when you carry it.  
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Wired keyboard (selected models only)  
LVT —— After entering Windows, press this key to launch the LVT (Lenovo  
Vantage Technology) program, Lenovos pre-loaded Home PC software.  
In addition to its own functions, the LVT program will allow you to start  
other Windows compatible software, specially configured to run on this  
model of computer.  
F2 —— Your computer has the Lenovo Rescue System installed. To learn more  
about this program, repeatedly press and release the F2 key once  
turning on the computer until the Lenovo Rescue System open.  
Connecting to the Internet  
To connect to the Internet, you’ll need a contract with an Internet Service Provider  
(ISP) and some hardware.  
IPSs and ISP offerings vary by country. Contact your ISP for offerings available in  
your country.  
Your computer is designed to support a wireless (selected models only) or wired  
network that connects your computer to other devices.  
Wired network connection  
For wired networks, connect one end of an Ethernet cable (purchased separately)  
to the Ethernet connector on your computer, and then connect the other end to  
the network router or broadband modem. Consult your ISP for detailed setup  
instructions.  
Note: Broadband modem and router installation procedures vary  
depending on the manufacturer. Follow the manufacturer’s instructions.  
Wireless network connection  
For wireless networks, you can use the built-in wireless LAN antenna to access  
your wireless home network.  
To connect your computer to the wireless network:  
1. Swipe in from the right edge of the screen, then tap Settings.  
(If you are using a mouse, point to the top right or bottom right corner of the  
screen, then click Settings.)  
2. Tap or click the network icon  
, then select the name of your router. Tap or  
click Connect, then follow the steps on the screen.  
Test the wireless network by opening your Web browser and accessing any Web  
site.  
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Using Windows 8  
This chapter contains the following  
topics:  
Switching between the main Windows 8  
interfaces  
Ø
The Charms Bar  
Ø
Ø
Ø
Ø
Ø
Ø
Shutting down the computer  
Switching between apps  
Closing an app  
Opening other system programs  
Windows Help and Support  
Attention: The Windows 8 operating  
system is provided by Microsoft  
Corporation. Please use it in accordance  
with the End User License Agreement  
(EULA) between you and Microsoft. For  
any question related to the operating  
system, please contact Microsoft directly.  
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Switching between the main Windows 8  
interfaces  
Windows 8 comes with two main user interfaces: the Start Screen and the  
Windows desktop.  
To switch from the Start Screen to the Windows desktop, do one of the following:  
Select the Windows desktop tile on the Start Screen.  
Press the Windows key + D.  
To switch from the desktop to the Start Screen, do one of the following:  
Select Start from the Charms Bar.  
Move the cursor to the bottom left corner, then select the Start Screen  
thumbnail when it is displayed.  
Press the Windows key  
.
The Charms Bar  
Charms provide new and faster ways to perform many basic tasks.  
To display the charms, do one of the following:  
Swipe in from the right edge of the screen.  
If you are using a mouse, point to the top right or bottom right corner of the  
screen.  
Press the Windows key  
+ C.  
Shutting down the computer  
To shut down the computer:  
1. Swipe in from the right edge of the screen, then tap Settings. (If you are using  
a mouse, point to the top right or bottom right corner of the screen, then click  
Settings.)  
2. Select Power Shutdown.  
Switching between apps  
Sometimes you want to get back to an app you were just using, or quickly switch  
through your recent apps.  
To switch between apps:  
Swipe in from the left edge of the screen or move the cursor to the top left corner,  
then click to bring in the next app.  
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Closing an app  
To close an app, do one of the following:  
Move the cursor to the top left corner of the screen. When the thumbnail  
appears, drag it to the bottom of the screen.  
Swipe in from the top edge of the screen. When the app page becomes  
smaller, drag it to the bottom of the screen.  
Move the cursor to the top edge of the screen. When the cursor becomes a  
hand, drag the app page to the bottom of the screen.  
Opening other system programs  
There is a fast way to open other system programs.  
To open the menu, do one of the following:  
Move the cursor to the bottom left corner of the screen. When the thumbnail  
appears, right-click with the mouse to open the menu.  
Press the Windows key  
+ X.  
Windows Help and Support  
If you have a problem with the operating system, see the Windows Help and  
Support file. To open the Windows Help and Support file, do one of the following:  
Select the Settings charm, then select Help.  
Press the Windows key + F1.  
You can read the Windows Help and Support file on your computer. You can also  
get online help and support by clicking on one of the two links listed under More  
to explore.  
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Touch screen instructions  
This chapter contains the following  
topics:  
Ø
Ø
Ø
Touch Screen Calibration  
User Gesture Instructions for the Touch screen  
Attentions when using the Touch Screen  
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The monitor is touch-sensitive thanks to its touch-sensitive screen. A touch screen  
is an input device just like a mouse or a keyboard, and the users ngers transmit  
position information via the touch screen to the computer. With this technology,  
you only need to touch the pictures or words on the computer display lightly with  
your finger, and the computer will react.  
Touch Screen Calibration  
Prior to first use or whenever the touch screen reacts in a different place where you  
are touching it, start the calibration program. The procedure is as follows:  
1. In Control Panel, select “Hardware and Sound”.  
2. In “Hardware and Sound” window, select “Tablet PC Settings”.  
3. In Tablet PC Settings” dialogue, click “Calibrate” button.  
User Gesture Instructions for the Touch  
screen  
The Touch screen supports single touch and rotational movements, enlargement  
and reduction multi-touch operations, and the user can transmit position  
information to the computer via touch. The touch screen uses a very low pressure  
movement recognition method, which only needs the finger to move lightly on the  
computer display screen or make a simple hand gesture to be detected by the  
main computer processor.  
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Basic Hand Gestures  
1. Single Click / Double Click  
For the item selected on the touch screen, with one finger touch it one or two  
times, to perform a single click or double click operation. This is similar to the  
action performed by clicking the mouse left button.  
2. Single Finger Right Click  
For the item selected on the touch screen, press and hold your finger on the  
screen until a circle appears. After lifting your finger from the touch screen, a  
menu bar will pop up, completing the single finger right click operation. This is  
similar to the action performed by clicking the mouse right button.  
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3. Dragging Movement  
First touch your finger on the desired item on the screen and hold it there, then  
make a dragging movement. This is similar to the click and drag movement you  
can make with a mouse.  
4. Rolling Movement  
When you move your finger one time vertically (or horizontally) on the touch  
screen, this is called a Rolling Operation. For example: This operation is similar  
to moving the scroll wheel on the top of a mouse, and produces the same  
results as the scroll wheel interface does.  
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5. Zoom Operation  
Touch two fingers lightly on the desired item on the touch screen, then keeping  
both fingers on the screen, change the distance between them. By increasing  
(or decreasing) the distance, you can perform a zoom in (or zoom out)  
operation. For example: you can enlarge or reduce the picture size in Windows  
Photo Viewer.  
6. Rotation Operation  
Use two figures to touch the desired item on the touch screen, then rotate  
them in the desired direction. For example: you can rotate the picture which is  
being displayed in Windows Photo Viewer.  
Note: To learn more about how to use the touch screen, refer to Windows  
Help and Support by press Windows key  
+ F1 or Select Settings  
charm, then select Help.  
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Related Touch Screen Settings  
• Select Hardware and Sound Pen and Touch from the Settings charm.  
• Select touch actions which you wish to adjust. By clicking on “Settings”, you  
can adjust the “Speed” and “Spatial tolerance” parameters, to match the  
users natural way of double-clicking. You can double-click on the lower right  
corner of the icon to test this.  
Note: Users can access more help information from the Windows Help  
and Support menu.  
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Precautions when using the Touch Screen  
1. When using the touch screen, be careful not to tear the surface with any sharp  
objects.  
2. To ensure normal use of the touch screen, ensure that both the screen surface  
and your fingers are clean and dry.  
3. To ensure precise positioning on the touch screen, avoid handling or touching  
the glass frame when you are touching the screen.  
4. Turn the computer off for safety before cleaning the screen and frame with a  
soft cotton cloth. Do not wipe it with a wet cloth as this may leave a water mark  
and affect touch operation.  
5. Avoid using the touch screen in dusty environments or hot or humid conditions.  
Any abrupt temperature change may cause condensation on the inside surface  
of the glass screen, which will disappear after a short time and does not affect  
normal use.  
Note: The touch screen will not affect other computer processes when  
used normally.  
6. Recognition of touch gestures can be influenced by the following:  
Touching the correct place on the screen.  
The speed of movement.  
The time interval from when the screen was last touched.  
Note: The user can consult this manual and also the related Windows help  
content to learn accurate hand gestures.  
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7. The touch screen does not function in Rescue System mode.  
8. The touch screen also does not function during the startup process, in  
Hibernate mode and in Sleep mode or Safe mode.  
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Using the Onekey TV  
(selected models only)  
This chapter contains the following  
topics:  
Ø
Ø
Ø
Ø
Guide to the remote control  
Onekey TV Instructions (ASTC model)  
Onekey TV Instructions (DVB-T model)  
Onekey TV Instructions (ATV model)  
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To turn on the Onekey TV  
Press the power button on the side of the computer or remote control to turn  
on the TV.  
To turn on the computer  
Press the power button on the side of the computer to turn on the computer.  
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Guide to the remote control (selected  
models only)  
Notes:  
1. The remote control can only turn on the Onekey TV, it cannot turn on  
the computer.  
2. Use the remote control within 23 feet of the TV.  
3. The color and shape may vary depending on the model.  
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Button  
Description  
Display and select the available video sources.  
Turn the TV on and off.  
Alternate the video between the main picture and sub-  
picture.  
Alternate the audio between the main picture and sub-  
picture.  
Picture in Picture  
ATSC & ATV model: Press to select additional channels  
being broadcast by the same station.  
DVB-T model: Enter the password to access a channel  
locked by the Child Lock function.  
Return to the previous channel.  
Display information on the TV screen.  
Select the picture mode.  
Move the cursor to navigate and select options.  
Confirm a setting  
Press to directly access channels.  
Display the main on-screen menu.  
Return to the previous menu.  
Adjust the volume.  
Turn the TV sound off.  
Change channels.  
Freeze the screen.  
C.C. : Control the caption decoder. (ATSC)  
SUB : Display digital subtitles. (DVB-T)  
Not available on ATV models.  
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Button  
Description  
Teletext ON/OFF  
Press the colored buttons to operate  
the Teletext screen.  
Note:  
Press to return to the main index  
page.  
These buttons  
are usable with  
TV Tuner cards  
installed and in  
countries that  
support Teletext  
functions only.  
Press to hold the Teletext page when  
viewing information. Press again to  
return to automatic page update.  
Press repeatedly to display the upper  
part of the teletext screen, then the  
lower part, and then to return to full  
screen.  
Press to reveal hidden words e.g. quiz  
page answers. Press again to hide.  
Electronic Programme Guide.  
Not available on ATV models.  
Change the screen size mode.  
Change the video source of sub-picture.  
Automatically shut off the TV at a preset time.  
Not available on this model.  
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Onekey TV Instructions (ASTC model)  
(selected models only)  
Notes:  
1. The interface and functions shown in the instructions below are for  
reference only.  
2. The touch function cannot be used in Onekey TV mode.  
3. You must be in TV mode to perform these operations.  
Scan for channels  
Press the MENU button on the remote control, then select Setup Auto Scan to  
scan for channels and store them in the TV automatically.  
Language settings  
Press the MENU button on the remote control, then select Setup Language.  
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Picture In Picture (PIP) Size  
Press the MENU button on the remote control, then select PIP PIP Size to  
adjust the size of the sub-picture.  
Note: When in PIP mode, press the  
button on the remote control to  
alternate the video between the main picture and sub-picture.  
Record TV  
The Onekey TV must be turned off in order to use the recording function. Once it is  
turned off, use Windows Media Center or the Total Media software in PC mode to  
record TV programs.  
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Onekey TV Instructions (DVB-T model)  
(selected models only)  
Notes:  
1. The interface and functions shown in the instructions below are for  
reference only.  
2. The touch function cannot be used in Onekey TV mode.  
3. You must be in TV mode to perform these operations.  
Scan for channels  
Press the MENU button on the remote control, then select Setup Channels to  
scan for channels and store them in the TV automatically.  
Note: The default password is “8888”. Change the password by using the  
Password option.  
Note: If a channel is locked using the Child Lock function, press the  
button to unlock it.  
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Language settings  
Press the MENU button on the remote control, then select Setup Menu  
Language.  
Picture In Picture (PIP) Size  
Press the MENU button on the remote control, then select PIP PIP Size to  
adjust the size of the sub-picture.  
Note: When in PIP mode, press the  
button on the remote control to  
alternate the video between the main picture and sub-picture.  
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Password settings  
You need to enter the original password before setting a new password or  
removing the password. The default password is “8888”.  
Note: If you forget the password you entered, enter the Super Password  
“1357” to set a new password.  
Record TV  
The Onekey TV must be turned off in order to use the recording function. Once it is  
turned off, use Windows Media Center or the Total Media software in PC mode to  
record TV programs.  
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Onekey TV Instructions (ATV model)  
(selected models only)  
Notes:  
1. The interface and functions shown in the instructions below are for  
reference only.  
2. The touch function cannot be used in Onekey TV mode.  
3. You must be in TV mode to perform these operations.  
Scan for channels  
1) Press the MENU button on the remote control, then select Setup Auto  
Scan to scan for channels and store them in the TV automatically.  
2) Press the MENU button on the remote control, then select Setup Manual  
Scan to scan for channels and store them in the TV automatically.  
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Language settings  
Press the MENU button on the remote control, then select Setup Language.  
Picture In Picture (PIP) Size  
Press the MENU button on the remote control, then select PIP PIP Size to  
adjust the size of the sub-picture.  
Note: When in PIP mode, press the  
button on the remote control to  
alternate the video between the main picture and sub-picture.  
Record TV  
The Onekey TV must be turned off in order to use the recording function. Once it is  
turned off, use Windows Media Center or the Total Media software in PC mode to  
record TV programs.  
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Using the Rescue System  
This chapter contains the following  
topics:  
OneKey Recovery  
Driver and Application Installation  
Ø
Ø
Attention: Using OneKey Recovery will  
result in loss of data.  
You can restore the C: drive of the computer  
to factory default settings or to the last  
system backup status using OneKey  
Recovery. If you do this, all of the existing  
data on drive C: will be lost, but the content  
and format of the other partitions of the hard  
disk drive will remain unchanged.  
If you want to install an operating system  
and back it up with OneKey Recovery, you  
must format the C: partition in NTFS format  
and install the operating system on the C:  
partition. Otherwise, the OneKey Recovery  
system cannot run.  
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Note about the service partition:  
The files and relevant data used by the rescue system are saved in the service  
partition. Deleting this partition will make the rescue system unusable. For more  
detailed information, see the following instructions:  
From the Search charm, select Apps Control Panel Administrative Tools  
Computer Management Disk Management, you can see the service  
partition, which must not be deleted.  
Note: The recovery files and relevant data used by the rescue system are  
saved in the service partition. If the service partition is deleted or damaged  
by someone other than authorized Lenovo service personnel, Lenovo will  
not be liable for any losses arising therefrom in any way.  
OneKey Recovery  
OneKey Recovery is an easy-to-use application. You can use it to restore your  
computer to the system default or to a previously backed up state.  
Detailed Operation Procedure  
1. Repeatedly press and release the F2 key after turning on the computer until the  
Lenovo Rescue System opens, then select OneKey Recovery.  
Note: System Recovery will overwrite all of the data on the C: drive. To  
prevent loss of data, be sure to back up relevant data before performing  
system recovery.  
2. Follow the on-screen instructions to select the backup task you want to restore  
from and the disk where you want to install the operating system, then press  
Next to start the restore.  
3. Please wait during the process of system recovery. Do not interrupt the  
operation during the recovery process.  
4. After the system is recovered successfully, the software will prompt you to  
restart the computer. Restart the computer and start the operating system.  
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Driver and Application Installation  
The Driver and Application Installation function in the rescue system provides a  
way for the user to conveniently reinstall all of the Lenovo applications and drivers  
that were shipped with your Lenovo hardware.  
Method 1: Automatic Installation  
Repeatedly press and release the F2 key after turning on the computer until the  
Lenovo Rescue System opens, then select Drivers and Application Installation.  
Follow the on-screen prompts to install the Lenovo drivers and applications. Click  
OK to start installing the Lenovo Drivers and Application Installation software.  
The system will restart. After the system has restarted, the drivers and application  
installation process will continue until it has completed.  
Method 2: Manual Installation  
In the Windows system, Click Lenovo Rescue System icon on the Windows  
desktop or Start screen. Then select Drivers and Application Installation in the  
pop-up dialog box.  
After starting the procedure, install all the drivers and software manually by  
following the prompts.  
Notes:  
1. Do not install software which is already installed on the computer.  
2. Make sure that the Drivers and Application Installation software has  
been automatically installed before starting the operating system. The  
manual installation function can only be used after the software has  
been installed.  
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Troubleshooting and  
Confirming Setup  
This chapter contains the following  
topic:  
Ø
Troubleshooting and Problem Resolution  
Note: The description of the TV tuner card in  
this manual is only applicable to machines  
which have the TV tuner card. It does not  
apply to machines that do not have a TV  
tuner card.  
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Solving Problems  
Follow these tips when troubleshooting your computer:  
If you added or removed a part before the problem started, review the  
installation procedures to ensure that the part is correctly installed.  
If a peripheral device does not work, ensure that the device is properly  
connected.  
If an error message appears on the screen, write down the exact message.  
This message may help support personnel diagnose and fix the problem(s).  
If an error message occurs in a program, see the Help document of this program.  
Troubleshooting Display Problems  
Problem: Blank screen or no image is displayed on the monitor.  
Troubleshooting and problem resolution:  
Check that the LCD screen has been turned on; If not, press the LCD On/Off  
button to turn on the LCD.  
If still cannot solve the problem, contact Lenovo Customer Service.  
Problem: You need to change the display property settings.  
Setting display background and icon properties:  
1. Right-click the desktop anywhere except over an icon, then select Personalize  
from the pop-up menu.  
2. From here, select the appropriate options to:  
Change the desktop background  
Select a screen saver  
Select Windows color options for borders and taskbar  
Select a themes  
3. Right-click the desktop anywhere except over an icon, then select Screen  
resolution from the pop-up menu to change the appearance.  
Problem: Ripple on screen.  
Troubleshooting and problem resolution:  
1. Check to see if any of the following devices are located less than one meter  
from the computer: refrigerators, electric fans, electric dryers, UPS systems,  
regulators, fluorescent lamps or other computers that may be generating  
magnetic interference.  
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2. Move any interfering devices away from the computer.  
3. If the problem persists, contact Lenovo Service.  
Troubleshooting Touch screen  
Problem: The touch screen reacts, but not where you are touching it.  
Troubleshooting and problem resolution:  
Touch Screen Calibration:  
1. In Control Panel, select “Hardware and Sound”.  
2. In “Hardware and Sound” window, select “Tablet PC Settings”.  
3. In Tablet PC Settings” dialogue, click “Calibrate” button.  
Troubleshooting Audio Problems  
Problem: No sound from the integrated speakers.  
Troubleshooting and problem resolution:  
Adjust the Windows volume control — select the speaker icon from the  
Settings Charm or click the arrow on taskbar to show the hidden icons in  
Windows desktop mode, then click the speaker icon. Ensure that the volume  
is turned up and the sound is not muted. Adjust the volume, bass, or treble  
controls to eliminate distortion.  
Reinstall the audio driver.  
Disconnect any headphones from the headphone connector — sound from  
the speakers is automatically disabled when headphones are connected to the  
computers side-panel headphone connector.  
Problem: No sound from headphones.  
Troubleshooting and problem resolution:  
Check the headphone cable connection — ensure that the headphone cable is  
securely inserted into the headphone connector.  
Adjust the Windows volume control — select the speaker icon from the  
Settings Charm or click the arrow on taskbar to show the hidden icons in  
Windows desktop mode, then click the speaker icon. Ensure that the volume is  
turned up and the sound is not muted.  
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Troubleshooting Software Problems  
Problem: You are unable to exit a running program normally.  
Troubleshooting and problem resolution:  
1. Open the Task Manager window by pressing Ctrl, Alt and Delete at the same  
time.  
2. Select the problem program, then click the End Task button.  
Problem: You need to install or uninstall a program.  
Problem resolution:  
During installation never abort the install process by powering the system off or  
through other drastic means. This can cause system program problems or even  
failure during system initialization.  
During the uninstall process, never directly delete the files or folders. This is  
harmful to the operating system, and might cause a system-wide malfunction.  
Use the following procedure to properly uninstall programs:  
1. Back up all documents and system settings related to the program before  
removing it.  
2. If the program has its own uninstaller, run it directly to uninstall the program.  
3. If the program does not have its own uninstaller, then select Apps Control  
Panel from the Search charm.  
4. From the Control Panel, choose Programs Programs and Features.  
5. Find the applicable program from the Programs and Features dialog box and  
then select Uninstall/Change.  
6. Perform the instructions displayed to uninstall the software.  
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Troubleshooting Problems with Optical  
Drives and Hard Disks  
Problem: The Optical drive is unable to read a CD/DVD.  
Troubleshooting and problem resolution:  
1. Check to determine if there is an optical drive icon in the resource manager  
of the operating system. If not, restart your computer. If there is still no icon,  
contact Lenovo Service. Otherwise, continue with the next step of this  
procedure.  
2. Confirm that the CD/DVD has been properly placed in the drive. If not, reload  
the CD or DVD. Otherwise, continue with the next step of this procedure.  
3. Check the specifications that came with your computer to confirm that this  
optical drive is capable of reading this type of CD or DVD.  
4. If the CD/DVD cannot be read, replace it with a known good CD/DVD such as  
one that was shipped with the computer.  
5. If the known good CD cannot be read, visually check the operating side of the  
CD/DVD for defects.  
Problem: The capacity of the hard disk, as indicated by the system, is less than  
the nominal capacity.  
Troubleshooting and problem resolution: For computers equipped with the  
OneKey Recovery feature, the system recovery feature needs to occupy some  
hard disk space. This may account for the apparent hard disk capacity deficit.  
Further Technical Explanation: The nominal capacity of the hard disk is  
expressed in the decimal system as 1000 bytes. But the actual hard disk capacity  
is expressed in the binary system as 1024 bytes (For example, the nominal  
capacity 1G is 1000M, while the actual capacity 1G is 1024M).  
The capacity of the hard disk shown in Windows can be calculated according to  
the calculations in the following example:  
The nominal capacity of the hard disk is 40G, while its actual capacity should  
be: 40 x 1000 x 1000 x 1000/(1024 x 1024 x 1024) = 37G.  
If the Service partition of 3G - 3 x 1000 x 1000 x 1000/(1024 x 1024 x 1024) =  
2.79G is subtracted, the capacity of the hard disk shown in the system can  
be obtained.  
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The capacity of the hard disk as calculated using this method may be slightly  
different from the actual capacity due to the rounding of totals.  
Special considerations for troubleshooting  
Windows  
Record the following information as it may be useful later when troubleshooting  
system problems:  
1. The drivers for this computer model only support the Windows 8 system.  
2. When you use the Windows Media Center to watch TV, be particularly attentive  
to the following:  
In the following two situations, you must re-save a channel list:  
a. When you change your TV signal from digital to analog, your saved  
channel list for digital TV is deleted. When you want to watch digital TV  
again, you must create and save a new channel list.  
b. When you change your TV signal from analog to digital, your saved  
channel list for analog TV is deleted. When you want to watch analog  
TV again, you must create and save a new channel list.  
You must set the TV tuner input signal to analog before you can watch  
Teletext programming.  
Windows Help and Support  
If you have a problem with the operating system, see the Windows Help and  
Support file. To open the Windows Help and Support file, do one of the following:  
Select the Settings charm, then select Help.  
Press Windows key + F1.  
You can read the Windows Help and Support file on your computer. You can also  
get online help and support by clicking on one of the two links listed under More  
to explore.  
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BIOS setup utility  
What is the BIOS setup utility?  
The BIOS setup utility is ROM-based software. It communicates basic computer  
information and provides options for setting boot devices, security, hardware  
mode, and other preferences.  
How can I start the BIOS setup utility?  
To start the BIOS setup utility:  
1. Shut down the computer.  
2. Repeatedly press and release the F1 key after turning on the computer, then  
select Startup Boot Priority.  
How can I change the boot mode?  
There are two boot modes: UEFI and Legacy. To change the boot mode, start the  
BIOS setup utility and set boot mode to UEFI or Legacy support on the boot menu.  
When do I need to change the boot mode?  
The default boot mode for your computer is the UEFI mode. If you need to install  
a legacy Windows operating system (any operating system before Windows 8) on  
your computer, you must change the boot mode to Legacy support. The legacy  
Windows operating system cannot be installed if you don’t change the boot mode.  
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Performing Daily Maintenance Tasks  
Cleaning the computer components  
Because many of the computer components consist of sophisticated integrated  
circuit boards, it is very important to periodically clean the computer to prevent  
dust buildup. The cleaning supplies you need to clean the components include:  
a vacuum cleaner, a soft cotton cloth, pure water (preferably purified or distilled  
water) and cotton swabs.  
Attention: Before you clean your computer, disconnect the computer  
from the electrical outlet. Clean your computer with a soft cloth  
dampened with water. Do not use liquid or aerosol cleaners, which may  
contain flammable substances.  
Note: To avoid damaging the computer or display, do not spray cleaning  
solution directly onto the display. Only use products specifically designed  
for cleaning displays, and follow the instructions included with the product.  
The following are general methods for cleaning the components:  
You can use a soft cloth to remove dust on the surface of the computer, the  
monitor, the printer, the speakers and the mouse.  
You can use a vacuum cleaner to clean in otherwise inaccessible corners.  
To clean the keyboard thoroughly, shut down the computer and scrub it gently  
with a wet cloth. Do not use the keyboard until it is dry.  
Do not do any of the following:  
Allow water to enter the computer.  
Use a heavily dampened cloth.  
Spray water directly onto the surface of the monitor or inside the computer.  
LCD monitor should be cleaned daily. Use a dry cloth to brush dust from the  
monitor and keyboard every day. Keep all surfaces clean and free of grease stains.  
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Hardware Replacement Guide  
This chapter contains the following  
topics:  
Ø
Ø
Ø
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Removing the computer cover  
Installing a wall mount bracket adapter  
Installing a B-CAS card  
Replacing a memory module  
Replacing the optical drive  
Replacing the hard disk drive  
Replacing the keyboard and mouse  
Replacing the power cord  
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Overview  
This guide is intended to be used by customers who are replacing Customer  
Replaceable Units (CRUs) as well as trained service personnel who are replacing  
Field Replaceable Units (FRUs). In this guide, CRUs and FRUs will often be referred  
to as parts.  
Note: Trained service personnel should refer to the Hardware Maintenance  
Manual (HMM) for parts ordering information.  
This guide does not include procedures for all parts. It is expected that cables,  
switches, and certain mechanical parts can be replaced by trained service  
personnel without the need for step-by-step procedures.  
Note: Use only parts provided by Lenovo®.  
The description of the TV-Tuner card in this manual applies only to those computer  
models that have the TV-Tuner card installed. It does not apply to those computer  
models that do not have the TV-Tuner card installed.  
This guide contains procedures for replacing the following parts:  
Memory modules  
Hard disk drive  
Optical drive  
Keyboard, mouse (wired)  
Power cord  
Safety information for replacing CRUs  
Do not open your computer or attempt any repairs before reading the “Important  
safety information” in the Safety and Warranty Guide that was included with your  
computer. If you no longer have this copy of the Safety and Warranty Guide, you  
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Additional information resources  
If you have Internet access, the most up-to-date information for your computer is  
available from the World Wide Web.  
You can find the following information:  
CRU removal and installation information  
Publications  
Troubleshooting information  
Parts information  
Links to other useful sources of information  
Tools required  
To disassemble the computer, you need the following tools:  
Wrist grounding strap and conductive mat for preventing electrostatic discharge  
Flat screwdriver  
Phillips screwdriver  
Hex screwdriver  
Plastic flat screwdriver  
Plastic tweezers  
Note: The screws for the different components vary in size. During the  
disassembly procedure, group the screws with their corresponding  
components to avoid a mismatch when replacing the components.  
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Handling static-sensitive devices  
Static electricity, although harmless to you, can seriously damage computer  
components.  
When you are replacing a part, do not open the anti-static package containing the  
new part until the defective part has been removed from the computer and you are  
ready to install the new part.  
When you handle parts and other computer components, take these precautions  
to avoid static electricity damage:  
Limit your movement. Movement can cause static electricity to build up around  
you.  
Always handle parts and other computer components carefully. Handle  
adapters, memory modules, system boards, and microprocessors by the  
edges. Never touch any exposed circuitry.  
Prevent others from touching the parts and other computer components.  
Before you replace a new part, touch the anti-static package containing the  
part to a metal expansion slot cover or other unpainted metal surface on  
the computer for at least two seconds. This reduces static electricity in the  
package and your body.  
When possible, remove the new part from the anti-static packaging, and install  
it directly in the computer without setting the part down. When this is not  
possible, place the anti-static package that the part came in on a smooth, level  
surface and place the part on it.  
Do not place the part on the computer cover or other metal surface.  
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Replacing hardware  
Attention: Do not remove the computer cover or attempt any repairs  
before reading the “Important safety information” in the Safety and  
Warranty Guide that was included with your computer or in the Hardware  
Maintenance Manual (HMM) for the computer. To obtain copies of the  
Safety and Warranty Guide or HMM, go to the Support Web site at:  
Note: Use only parts provided by Lenovo.  
General information  
Pre-disassembly instructions  
Before proceeding with the disassembly procedure, make sure that you do the  
following:  
1. Turn off the power to the system and all peripherals.  
2. Unplug all power and signal cables from the computer.  
3. Place the system on a flat, stable surface.  
Removing the computer cover  
Attention: Turn off the computer and wait 3 to 5 minutes to let it cool  
down before removing the cover.  
Note: It may be helpful to place the computer face-down on a soft flat  
surface for this procedure. Lenovo recommends that you use a blanket,  
towel, or other soft cloth to protect the computer screen from scratching  
or other damage.  
To remove the computer cover  
1. Remove any media (disks, CDs, or memory cards) from the drives, shut down  
the operating system, and turn off the computer and all attached devices.  
2. Unplug all power cords from electrical outlets.  
3. Disconnect all cables attached to the computer. This includes power cords,  
input/output (I/O) cables, and any other cables that are connected to the  
computer. Refer to “Left and right view” and “Rear view” for help with locating  
the various connectors.  
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4. Remove the 2 cover pieces by sliding them in opposite directions as shown.  
Mounting the computer onto a wall  
The computer can be mounted onto a wall. Before doing this, you will first need to  
install a UL listed VESA wall mount* (to be purchased separately) onto the back of  
the computer.  
To install a VESA wall mount  
Note: It may be helpful to place the computer face-down on a soft flat  
surface for this procedure. Lenovo recommends that you use a blanket,  
towel, or other soft cloth to protect the touch screen from scratching or  
other damage.  
* VESA wall mount spec: VESA100, 100mm x 100mm, M4 bolts.  
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1. Push the stand lock upward to unlock it and then slide the stand out.  
1
2
3
2. Align the VESA wall mount with the mounting holes on the computer, and then  
secure it to the computer with the 4 screws.  
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Installing a B-CAS card  
Attention: Before using the TV function, a B-CAS card will need to be  
installed on to the computer. Follow the steps below to install the B-CAS  
card.  
Notes:  
Before installing the B-CAS card, make sure that you do the following:  
Turn off the power to the system and all peripherals.  
Unplug all power and signal cables from the computer.  
Place the system on a flat, stable surface.  
1. Remove the computer cover. Refer to “Removing the computer cover”.  
2. Insert the B-CAS card into the card port.  
3. Align then slide the computer cover back into position.  
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Replacing a memory module  
Attention: Turn off the computer and wait 3 to 5 minutes to let it cool  
down before removing the cover.  
Note: It may be helpful to place the computer face-down on a soft flat  
surface for this procedure. Lenovo recommends that you use a blanket,  
towel, or other soft cloth to protect the touch screen from scratching or  
other damage.  
1. Remove any media (disks, CDs, or memory cards) from the drives, shut down  
the operating system, and turn off the computer and all attached devices.  
2. Unplug all power cords from electrical outlets.  
3. Disconnect all cables attached to the computer. This includes power cords,  
input/output (I/O) cables, and any other cables that are connected to the  
computer. Refer to “Left and right view” and “Rear view” for help with locating  
the various connectors.  
4. Remove the computer cover. Refer to “Removing the computer cover”.  
5. Push out the latches on both sides of the memory socket to release the memory  
module and gently pull the memory module upward to remove it from its socket.  
All of the memory modules can be removed by using the same procedure.  
6. Align then insert the new memory module into the socket and push down on  
the top edge of the memory module. Make sure the latches lock the memory  
module in place.  
7. Align then slide the computer cover back into position.  
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Replacing the optical drive  
Attention: Turn off the computer and wait 3 to 5 minutes to let it cool  
down before replacing the optical drive.  
To remove the optical drive:  
Note: It may be helpful to place the computer face-down on a soft flat  
surface for this procedure. Lenovo recommends that you use a blanket,  
towel, or other soft cloth to protect the screen from scratching or other  
damage.  
1. Remove any media (disks, CDs, or memory cards) from the drives, shut down  
the operating system, and turn off the computer and all attached devices.  
2. Unplug all power cords from electrical outlets.  
3. Disconnect all cables attached to the computer. This includes power cords,  
input/output (I/O) cables, and any other cables that are connected to the  
computer. Refer to “Left and right view” and “Rear view” for help with locating  
the various connectors.  
4. Remove the computer cover. Refer to “Removing the computer cover”.  
5. Push down the pin that locks the optical disk drive to the chassis then use the  
screwdriver push the disk out.  
1
2
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6. Push a small iron stick (paper clip) into the small hole on the optical drive cover  
so that the disk springs out as shown.  
7. Remove the 2 screws that secure the optical drive to the metal bracket.  
8. Use a small flat head screwdriver to press and push out the pins that secure  
the cover to the disk.  
9. Separate the cover from the defective optical drive.  
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10. Install the new optical drive as follows:  
(1) Align the new optical drive with the cover, and then push the cover back  
into position.  
(2) Screw the metal bracket back onto the new optical drive.  
(3) Slide the new optical drive into the drive bay.  
11. Screw the new optical drive back onto the chassis.  
12. Slide the computer cover back into position.  
Replacing the hard disk drive  
Attention: Turn off the computer and wait 3 to 5 minutes to let it cool  
down before replacing the hard disk drive.  
To replace the hard disk drive:  
Note: It may be helpful to place the computer face-down on a soft flat  
surface for this procedure. Lenovo recommends that you use a blanket,  
towel, or other soft cloth to protect the screen from scratching or other  
damage.  
1. Remove the computer cover. Refer to “Removing the computer cover”.  
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2. Push then slide the hard disk drive and bracket out of the chassis as shown.  
1
2
3. Push the pins and release the hard disk drive from the bracket.  
4. Install the new hard disk drive as follows:  
Line up the new hard disk drive with the bracket and secure it with the pins.  
5. Slide the hard disk drive and bracket back into position.  
6. Slide the computer cover back into position.  
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Replacing the keyboard and the mouse  
Attention: Do not remove the computer cover or attempt any repairs  
before reading the “Important safety information” in the Safety and  
Warranty Guide that was included with your computer or in the Hardware  
Maintenance Manual (HMM) for the computer. To obtain copies of the  
Safety and Warranty Guide or HMM, go to the Support Web site at:  
To replace the keyboard:  
1. Remove any media (disks, CDs, or memory cards) from the drives, shut down  
the operating system, and turn off the computer and all attached devices.  
2. Unplug all power cords from electrical outlets.  
3. Locate the connector for the keyboard. Refer to “Left and right view” and “Rear  
view”.  
Note: Your mouse will be connected to the USB connector at either side or  
the rear of the computer.  
4. Disconnect the defective keyboard cable from the computer and connect the  
new keyboard cable to the same connector.  
*
The mouse can be replaced using the same method.  
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Replacing the power cord  
Attention: Do not remove the computer cover or attempt any repairs  
before reading the “Important safety information” in the Safety and  
Warranty Guide that was included with your computer or in the Hardware  
Maintenance Manual (HMM) for the computer. To obtain copies of the  
Safety and Warranty Guide or HMM, go to the Support Web site at:  
To replace the power cord:  
1. Remove any media (disks, CDs, or memory cards) from the drives, shut down  
the operating system, and turn off the computer and all attached devices.  
2. Locate the connector for the power cord. Refer to “Rear view”.  
3. Disconnect the defective power cord from the computer and connect the new  
power cord to the same connector.  
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Appendix.  
Declaration  
Thank you for using Lenovo products.  
Carefully read all documents shipped with your computer before you install and  
use the product for the first time. Lenovo is not responsible for any loss except  
when caused by installation and operations performed by Lenovo professional  
service personnel. You are responsible if you fail to operate the product according  
to instructions and requirements in the manuals included with your computer, or  
operate the product inappropriately.  
This manual could include technical inaccuracies or typographical errors. Changes  
are made periodically to the information herein; these changes will be incorporated  
in new editions of the publication.To provide better service, Lenovo reserves the  
right to improve and/or modify the products and software programs described in  
the manuals included with your computer, and the content of the manual, at any  
time without additional notice.  
The manuals included with your computer are provided to help you use Lenovos  
products appropriately. For the configuration of the product, refer to the related  
contract (if any) or product packing list, or consult the distributor for the product  
sales.  
The content of the manuals included with your computer is protected by copyright  
laws and rules. None of the manuals included with your computer may be  
reproduced or transcribed by any means or translated into any language without  
prior written permission of Lenovo.  
The software interface and function and hardware configuration described in  
the manuals included with your computer might not match exactly the actual  
configuration of the computer that you purchase.You are welcome to contact us  
about the manuals included with your computer. For the latest information or any  
questions or comments, contact or visit the Lenovo Web site:  
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Trademarks  
Lenovo and the Lenovo logo, IdeaCentre and IdeaCentre logo are trademarks of  
Lenovo in the United States, other countries, or both.  
Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of  
companies.  
Intel Inside is a trademark of Intel Corporation in the U.S. and/or other countries.  
AMD, the AMD Arrow logo, ATI, AMD Athlon, AMD LIVE!, AMD Opteron, AMD  
Phenom, AMD Sempron, Catalyst, Cool ‘n’ Quiet, CrossFire, PowerPlay, Radeon,  
and The Ultimate Visual Experience are trademarks of Advanced Micro Devices,  
Inc.  
Other company, product, or service names referred to herein or in other Lenovo  
publications may be trademarks or service marks of others.  
All rights reserved.  
Names or marks of certain companies mentioned in the manuals included with  
your computer or this document do not necessarily indicate that related software  
or hardware is included. The actual configuration of the product depends on the  
packing list description.  
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Energy Star Statement  
ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency  
and the U.S. Department of Energy aimed at saving money and protecting the  
environment through energy efficient products and practices.  
Lenovo is proud to offer our customers products with an ENERGY STAR compliant  
designation. The following machine types have been designed and tested to  
conform to the ENERGY STAR program requirement for computers at the time  
of manufacture. For more information about ENERGY STAR ratings for Lenovo  
• 10097/2566  
• 10099/2568  
• 10101/3363  
• 10098/2567  
• 10100/4749  
By using ENERGY STAR compliant products and taking advantage of the power-  
management features of your computer, you reduce the consumption of electricity.  
Reduced electrical consumption contributes to potential financial sayings, a cleaner  
environment, and the reduction of greenhouse gas emissions.  
Lenovo encourages you to make efficient use of energy an integral part of your  
day-to-day operations. To help in this endeavor, Lenovo has preset the following  
power-management features to take effect when your computer has been inactive  
for a specified duration:  
ENERGY STAR power-management features, by operating system.  
Microsoft Windows Vista, Windows 7 and Windows 8  
Power plan: Balanced  
Turn off the display: After 10 minutes  
• Put the computer to sleep: After 25 minutes  
• Advanced power settings:  
-
-
Turn off hard disk drives: After 20 minutes  
Hibernate: Never  
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To awaken your computer from a Sleep or System Standby mode, press any  
key on your keyboard. For more information about these settings, refer to your  
Windows Help and Support information system.  
Enabling ErP compliance mode  
You can enable the energy-related products directive (ErP) compliance mode  
through the Power menu in the Setup Utility program. This mode reduces  
electricity consumption when your computer is in standby mode or turned off.  
To enable ErP compliance mode in the Setup Utility program, do the following:  
1. Repeatedly press and release the F1 key when turning on the computer to start  
the Setup Utility program.  
2. From the Setup Utility program main menu, select Power ErP and press  
Enter.  
3. Select Enabled and press Enter.  
4. Press F10 to save changes and exit the Setup Utility program. Press Enter  
when prompted to confirm.  
Note: When ErP compliance mode is enabled, you only can wake up your  
computer by pressing the power switch.  
User Guide 65  
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66 User Guide  
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