Lenovo Computer Monitor L2021 User Manual

L2021  
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Contents  
Contents ii  
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Safety information  
Before installing this product, read the Safety information.  
í
í
í
Make sure the AC jack is located downside  
when using VESA Mount setup.  
Safety information  
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Chapter 1. Getting started  
This User’s Guide contains detailed information on your LCD Monitor. For a  
quick overview, please see the Quick Start and Safety Poster that was shipped with  
your monitor.  
Shipping contents  
The product package should include the following items:  
Quick Start and Safety Poster  
Reference and Driver CD  
LCD Monitor  
Power Cord  
Analog Interface Cable - Attached to monitor  
(exclude China mainland market)  
Digital Interface Cabl e  
Attaching the base and handling your monitor  
To set up your monitor, please see the illustrations below.  
Note: Do not touch the monitor within the screen area. The screen area is glass and  
can be damaged by rough handling or excessive pressure.  
Note: To attach a VESA mount, please see "Detaching the monitor stand" on page 2-9.  
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Product overview  
This section will provide information on adjusting monitor positions, setting user  
controls and using the cable lock slot.  
Adjusting the tilt  
The illustration below shows the tilt range of the monitor. For more information,  
User controls  
Your monitor has controls on the front which are used to adjust the display.  
For information on how to use these controls, please see “Adjusting your monitor  
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Cable lock slot  
Your monitor is equipped with a cable lock slot located on the rear of your monitor (in  
the lower position). Please see the instructions that come with the cable lock to learn  
how to using it.  
Setting up your monitor  
This section provides information on how to set up your monitor.  
Connecting and turning on your monitor  
Note: Be sure to read the Safety information located in the Quick Start and Safety Poster  
before carrying out this procedure.  
1. Power off your computer and all attached devices, and unplug the computer  
power cord.  
2. Connect the analog signal cable to the video port on the back of the computer.  
Note: One end of the signal cable is already pre-attached to your monitor.  
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Connect the digital cable to the DVI connector of the monitor and the other end  
on the back of the computer.  
3.  
Insert the power cord into the monitor, then plug the monitor power cord and the  
computer cord into grounded electrical outlets.  
4.  
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Power on the monitor and the computer.  
5.  
To install the monitor driver, insert the Reference and Driver CD, click Install  
driver, and follow the on-screen instructions.  
6.  
To optimize your monitor image, press the Automatic Image Setup key.  
Automatic image setup requires that the monitor is warmed up for at least 15  
minutes. This is not required for normal operation.  
7.  
Note: If automatic image setup does not establish the image that you prefer, perform  
manual image setup. See “Manual image setup” on page 3-4 .  
Registering your option  
Thank you for purchasing this Lenovo™ product. Please take a few moments to  
register your Product and provide us with information that will help Lenovo to better  
serve you in the future. Your feedback is valuable to us in developing product and  
services that are important to you, as well as in developing better ways to  
communicte with you. Register your option on the following Web site:  
Lenovo will send you information and updates on your registered product unless you  
indicate on the Web site questionnaire that you do not want to receive further  
information.  
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Chapter 2. Adjusting and using your monitor  
This section will give you information on adjusting and using your monitor.  
Comfort and accessibility  
Good ergonomic practice is important to get the most from your personal computer  
and to avoid discomfort. Arrange your workplace and the equipment you use to suit  
your individual needs and the kind of work that you perform. In addition, use  
healthy work habits to maximize your performance and comfort while using your  
computer. For more detailed information on any of these topics, visit the Healthy  
Computing Web site at: http://www.lenovo.com/healthycomputing/.  
Arranging your work area  
Use a work surface of appropriate height and available working area to allow you to  
work in comfort.  
Organize your work area to match the way you use materials and equipment. Keep  
your work area clean and clear for the materials that you typically use and place the  
items that you use most frequently, such as the computer mouse or telephone, within  
the easiest reach.  
Equipment layout and setup play a large role in your working posture. The following  
topics describe how to optimize equipment setup to achieve and maintain good  
working posture.  
Positioning your monitor  
Position and adjust your computer monitor for comfortable viewing by considering  
the following items:  
Viewing distance: Optimal viewing distances for monitors range from  
approximately 510mm to 760mm (20 in to 30 in) and can vary depending on  
ambient light and time of day. You can achieve different viewing distances by  
repositioning your monitor or by modifying your posture or chair position. Use a  
viewing distance that is most comfortable for you.  
Monitor height: Position the monitor so your head and neck are in a comfortable  
and neutral (vertical, or upright) position. If your monitor does not have height  
adjustments, you might have to place books or other sturdy objects under the  
base of the monitor to achieve the desired height. A general guideline is to  
position the monitor such that the top of the screen is at or slightly below your  
eye-height when you are comfortably seated. However, be sure to optimize your  
monitor height so the line of site between your eyes and the center the monitor  
suits your preferences for visual distance and comfortable viewing when your eye  
muscles are in a relaxed state.  
Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen  
content and to accommodate your preferred head and neck posture.  
General location: Position your monitor to avoid glare or reflections on the screen  
from overhead lighting or nearby windows.  
The following are some other tips for comfortable viewing of your monitor:  
Use adequate lighting for the type of work you are performing.  
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Use the monitor brightness, contrast, and image adjustment controls, if equipped,  
to optimize the image on your screen to meet your visual preferences.  
Keep your monitor screen clean so you can focus on the screen’s contents.  
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to  
periodically look away from your monitor screen and focus on a far object to allow  
your eye muscles to relax. If you have questions on eye fatigue or visual discomfort,  
consult a vision care specialist for advice.  
Quick tips for healthy work habits  
The following information is a summary of some important factors to consider to help  
you remain comfortable and productive while you use your computer.  
Good posture starts with equipment setup: The layout of your work area and the  
setup of your computer equipment have a large effect on your posture while  
using your computer. Be sure to optimize the position and orientation of your  
equipment by following the tips outlined in “Arranging your work area” on page  
2-1 so you can maintain a comfortable and productive posture. Also, be sure to  
use the adjustment capabilities of your computer components and office furniture  
to best suit your preferences now and as your preferences change over time.  
Minor changes in posture can help avoid discomfort: The longer you sit and work  
with your computer, the more important it is to observe your working posture.  
Avoid assuming any one posture for an extended period of time. Periodically  
make minor modifications in your posture to help deter any discomforts that  
might arise. Make use of any adjustments that your office furniture or equipment  
provide to accommodate changes in posture.  
Short, periodic breaks help ensure healthy computing: Because computing is  
primarily a static activity, it is particularly important to take short breaks from  
your work. Periodically, stand up from your work area, stretch, walk for a drink  
of water, or otherwise take a short break from using your computer. A short break  
from work gives your body a welcome change in posture and helps to ensure you  
remain comfortable and productive while you do work.  
Accessibility information  
Lenovo is committed to providing greater access to information and technology to  
people with disabilities. With assistive technologies, users can access information in  
the way most appropriate to their disability. Some of these technologies are already  
provided in your operating system; others can be purchased through vendors or  
accessed at:  
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Adjusting your monitor image  
This section describes the control features to adjust your monitor image.  
Using the direct access controls  
The direct access controls can be used when the On Screen Display (OSD) is not  
displayed.  
Note: The direct access controls are orange.  
Table 2-1. Direct access controls  
Icon  
Control  
Description  
Input Change  
Switches the video input source  
Image Setup  
Brightness  
Activates automatic image adjustment  
Direct access to Brightness adjustment  
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Using the On-Screen Display (OSD) controls  
To adjust the settings, the user controls can be viewed through the OSD.  
To use the controls:  
1.  
2. Use or to move among the icons. Select an icon and press  
Press to open the main OSD menu.  
to access that  
function. If there is a sub-menu, you can move between options using or  
,
then press  
save.  
to select that function. Use or to make adjustments. Press  
to  
3.  
4.  
Press  
to move backwards through the sub-menus and exit from the OSD.  
Press and hold  
for 10 seconds to lock the OSD. This will prevent accidental  
adjustments to the OSD. Press and hold  
allow adjustments to the OSD.  
for 10 seconds to unlock the OSD and  
5.  
Enables DDC/CI by default. Use OSD Exit Key, Press and hold the  
seconds to disable / enable DDC/CI function. The words "DDC/CI disable"or  
"DDC/CI enable" shows on the screen.  
button for 10  
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Table 2-2. OSD functions  
Controls and  
Adjustments  
(Analog)  
Controls and  
Adjustments  
(Digital)  
OSD Icon on Main  
Menu  
Submenu  
Description  
Adjusts overall brightness  
Same as Analog  
Brightness  
Brightness/  
Contrast  
Adjusts difference between  
light and dark areas  
Contrast  
Moves the image left or right  
Digital input  
not applicable  
Horizontal Position  
Vertical Position  
Image Position  
Image Setup  
Moves the image up or  
down  
Automatically optimizes the image  
Automatic  
Manual  
Manually optimizes the image. See “Manual image  
setup” on page 3-4  
Clock  
Phase  
Save  
Adjusts intensity of red, green, and blue  
Preset mode  
Same as Analog  
Color  
Image Properties  
Neutral  
sRGB  
Reddish  
Bluish  
Custom  
Red: Increases or decreases the saturation of  
’red’ in the image  
Green: Increases or decreases the saturation of  
’green’ in the image  
Blue: Increases or decreases the saturation of  
’blue’ in the image  
Save: Saves the custom color choices  
Selects type of scaled image  
Original AR:same aspect ratio with input  
signal  
Scaling  
Full Screen :expand image to full screen  
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Table 2-2. OSD functions  
Controls and  
Adjustments  
(Analog)  
Controls and  
Adjustments  
(Digital)  
OSD Icon on Main  
Menu  
Submenu  
Description  
This monitor can accept video signals through two  
different connectors. Most desktop computers use  
a D-SUB connector. Select digital among OSD  
Controls when you use DVI connector  
Same as Analog  
Input video signal  
- Selects D-SUB (Analog)  
- Selects DVI (Digital)  
Shows resolution, refresh rate, and product details  
Same as Analog  
Note: This screen does not allow any changes to  
the settings  
Information  
Options  
This section lists the languages supported by your  
monitor  
Menu Language  
Note: The language chosen only affects the  
language of the OSD. It has no effect on any  
software running on the computer  
Menu position adjusts menu location on the  
screen  
Same as Analog  
Menu Position  
Default  
Default returns the menu position to the default  
settings  
Custom  
Horizontal: Changes the horizontal position of  
the OSD  
Vertical: Changes the vertical position of the  
OSD  
Save  
Cancel  
Reset  
Resets monitor to the original factory settings  
Factory Default  
Controls button and menu settings for accessibility  
preferences  
Accessibility  
Button repeat rate:  
Select or to change  
Off  
Default  
Slow  
Menu time out: Sets the length of time the  
OSD will remain active after the last time a button  
is pressed  
Exit  
Exit the main menu  
Same as Analog  
Exit  
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Selecting a supported display mode  
The display mode the monitor uses is controlled by the computer. Therefore, refer to  
your computer documentation for details on how to change display modes.  
The image size, position and shape might change when the display mode changes.  
This is normal and the image can be readjusted using automatic image setup and the  
image controls.  
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or  
Flat Panel technology is inherently flicker-free.  
Note: If your system has previously been used with a CRT monitor and is currently  
configured to a display mode outside the range of this monitor, you may need to re-  
attach the CRT monitor temporarily until you have re-configured the system;  
x
preferably to  
at 60 Hz, which is the Native Resolution Display mode.  
1600 900  
The display modes shown below have been optimized at the factory.  
Table 2-3. Factory set display modes  
Refresh rate  
70Hz  
Addressability  
640X350  
640X480  
60Hz 72Hz 75Hz  
70Hz  
720X400  
800X600  
60Hz 72Hz 75Hz  
75Hz  
832X624  
1024X768  
1366X768  
1152X864  
1280X720  
1280X768  
1280X800  
1280X1024  
1440X900  
1600X900  
60Hz 70Hz 75Hz  
60Hz 75Hz  
75Hz  
60Hz  
60Hz  
60Hz  
60Hz 70Hz 75Hz  
60Hz  
60Hz 75Hz  
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Understanding power management  
Power management is invoked when the computer recognizes that you have not used  
your mouse or keyboard for a user-definable period. There are several states as  
described in the table below.  
For optimal performance, switch off your monitor at the end of each working day, or  
whenever you expect to leave it unused for long periods during the day.  
Table 2-4. Power indicator  
State  
On  
Power Indicator Screen  
Green  
Normal  
Blank  
Standby/Suspend Amber  
Off Off  
Blank  
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Caring for your monitor  
Be sure to turn off the power before you perform any maintenance on the monitor.  
Do not:  
Apply water or liquid directly to your monitor.  
Use solvents or abrasives.  
Use flammable cleaning materials to clean your monitor or any other electrical  
equipment.  
Touch the screen area of your monitor with sharp or abrasive items. This type of  
contact may cause permanent damage to your screen.  
Use any cleaner which contains an anti-static solution or similar additives. This  
may harm the coating of the screen area.  
Do:  
Lightly dampen a soft cloth with water and use this to gently wipe the covers and  
the screen.  
Remove grease or finger marks with a damp cloth and a little mild detergent.  
Preparing the monitor for wall-mounting  
Detaching the monitor stand:  
Step 1: To detach the base by pressing the button as shown in Figure 1.  
Step 2: Press the cable clip upwards and remove it as shown in Figure 2.  
Step 3: open the support garnish by pushing it upward as shown in  
Figure 3 (after hearing a chirpping sound).  
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Step 4: Screws connecting the support to the display will be fully exposed.  
Remove the screws and then the support can be disassembled  
as shown in Figure 4.  
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LCD wall-mounting instructions:  
1.The gap between the installation holes on the back of the LCD is 75 *75mm.  
There should have corresponding position of holes on the wall-mounting plate.  
2.The installation holes on the back of the LCD should be of regular M4 thread.  
Select the corresponding screws to use.  
3.The effective depth of the threaded holes on the back of the LCD is 8 mm,  
the length of the thread of the fixing screw is recommended as follows:  
L = 8 mm + installation plate thickness - (1~2) mm.  
4.Remove the base and the support. See descriptions on the above illustration.  
5.Insert the screw for fixing through the round hole on the wall-mounting plate and  
screw it onto the installation hole on the back of the LCD and then tighten it.  
6.There are four fixing screws.  
Wall-mount the  
installation plate  
Secure the screws  
(4 screws)  
Cable clip usage instructions:  
First take out the cable clip as shown in Figure 1. After connecting the power cord and the signal cable,  
put the remaining cable in the back of the support garnish as shown in Figure 2. Use the cable clip to wrap  
the remaining cable and position them in the slot of the support garnish as shown in Figure 3.  
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Chapter 3. Reference information  
This section contains monitor specifications, instructions to manually install the  
monitor driver, troubleshooting information, and service information.  
Monitor specifications  
Table 3-1. Monitor specifications for type-model L2021 Wide  
Dimensions  
Height  
Depth  
357.5 mm (14.07 in)  
151.2 mm (5.95 in)  
475.9 mm (18.74 in)  
Range: -5q, +20q  
75mm (2.95 in)  
Width  
Tilt  
Stand  
VESA mount  
Image  
Supported  
Viewable image size  
Maximum height  
Maximum width  
Pixel pitch  
508.0 mm (20.00 in)  
249.1 mm (9.81 in)  
442.8 mm (17.43 in)  
0.2768 mm (0.0109 in) (V)  
Power input  
Supply voltage  
Max supply current  
1.5 A  
Power consumption  
Max Power  
<
27  
W
Note: Power consumption  
figures are for the monitor  
and the power supply  
combined  
Standby/Suspend  
< 1W (Analog), <1W (Digital)  
Off  
< 0.5W at 100Vac & 240Vac  
Video input (Analog)  
Input signal  
Analog Direct Drive, 75 ohm 0.7V  
Horizontal  
addressability  
pixels (max)  
1600  
-
-
Vertical addressability  
pixels (max)  
900  
Clock frequency  
Interface  
160  
MHz  
Video input (Digital)  
DVI  
Input Signal  
VESA TMDS (Panel Link™)  
Horizontal  
addressability  
pixels (max)  
pixels (max)  
1600  
-
Vertical addressability  
900  
Clock frequency  
VESA DDC  
160 MHz  
Communications  
CI  
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Table 3-1. Monitor specifications for type-model L2021 Wide  
Supported Display Modes  
(VESA Standard modes  
between noted ranges)  
Horizontal frequency  
31 kHz - 81 kHz  
Vertical frequency  
Native Resolution  
50 Hz - 75 Hz  
1600x900 at 60 Hz  
Temperature  
Humidity  
Operating  
Storage  
0q to 40q C (32q to 104q F)  
-20q to 60q C (-4q to 140q F)  
-20q to 60q C (-4q to 140q F)  
Shipping  
Operating  
Storage  
8% to 80%  
5% to 95%  
5% to 95%  
Shipping  
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Troubleshooting  
If you have a problem setting up or using your monitor, you might be able to solve it  
yourself. Before calling your dealer or Lenovo, try the suggested actions that are  
appropriate to your problem.  
Table 3-2. Troubleshooting  
Problem  
Possible cause  
Suggested action  
Reference  
The words "Out The system is set to a If you are replacing an  
“Selecting a  
of Range" are  
display mode which  
is not supported by  
the monitor  
old monitor, reconnect it  
and adjust the display  
mode to within the  
specified range for your  
new monitor  
mode” on page 2-7  
shown on the  
screen, and the  
power indicator  
is flashing green  
If using a Windows  
system, restart the system  
in safe mode, then select a  
supported display mode  
for your computer  
If these options do not  
work, contact the Support  
Center  
The image  
quality is  
unacceptable  
The video signal cable Be sure the signal cable is “Connecting and  
is not connected with firmly plugged into the  
the monitor or system system and monitor  
completely  
monitor” on page 1-3  
The color settings  
may be incorrect  
Select another color  
setting from the OSD  
menu  
“Adjusting your  
page 2-3  
The automatic image Perform automatic image “Adjusting your  
setup function was  
not performed  
setup  
page 2-3  
The power  
The monitor’s  
power switch is  
not switched on  
Be sure the power  
cord is connected  
properly  
“Connecting and  
monitor” on page 1-3  
indicator is not  
lit and there is  
no image  
The power cord is  
loose or  
disconnected  
Be sure the outlet has  
power  
Power on the  
monitor  
There is no power  
at the outlet  
Try using another  
power cord  
Try using another  
electrical outlet  
Screen is blank  
and power  
indicator is  
The monitor is in  
Standby/Suspend  
mode  
Press any key on the “Understanding  
keyboard or move power management”  
the mouse to restore on page 2-8  
steady amber or  
flashing green  
operation  
Check the Power  
Options settings on  
your computer  
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Table 3-2. Troubleshooting  
Problem  
Possible cause  
Suggested action  
Reference  
The power  
indicator is  
The video signal cable Be sure the video cable is “Connecting and  
is loose or  
connected with the  
green, but there disconnected from the system properly  
monitor” on page 1-3  
is no image  
system or monitor  
The monitor  
Adjust the brightness and “Adjusting your  
brightness and  
contrast are at the  
lowest setting  
contrast setting on the  
OSD menu  
page 2-3  
One or more of  
the pixels appear of the LCD  
discolored  
This is a characteristic If there are more than five Appendix A,  
pixels missing, contact  
“Service and  
A-1  
technology and is not the Support Center  
an LCD defect  
Fuzzy lines  
in text or a  
blurry  
Image setup has  
not been  
optimized  
Adjust the resolution  
settings on your system  
to match the native  
resolution for this  
“Adjusting your  
page 2-3  
image  
Your system  
Display  
Properties setting  
have not been  
optimized  
monitor:  
1600x900 at 60Hz  
Horizontal  
or vertical  
lines  
through the  
image  
Perform automatic image “Selecting a  
setup. If automatic image supported display  
setup does not help,  
perform manual image  
setup  
mode” on page 2-7  
When working in the  
native resolution, you  
may find additional  
improvements by  
adjusting the Dots Per  
Inch (DPI) setting on your  
system  
See the Advanced  
section of your  
system’s display  
properties  
Manual image setup  
If automatic image setup does not establish the image that you prefer, perform  
manual image setup.  
Note: Have your monitor powered on for about 15 minutes, until the monitor warms  
up.  
1. Press  
2. Use or to select  
3. Use or to select Clock and Phase adjustment.  
at the bottom of the monitor to open the OSD menu.  
and press to access.  
Clock (pixel frequency) adjusts the number of pixels scanned by one  
horizontal sweep. If the frequency is not correct, the screen shows vertical  
stripes and the picture does not have the correct width.  
Phase adjusts the phase of the pixel clock signal. With a wrong phase  
adjustment, the picture has horizontal disturbances in light picture.  
4. When the image no longer looks distorted, save the Clock and Phase adjustments.  
5. Press  
to leave the OSD menu.  
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Manually installing the monitor driver  
Below are steps for manually installing the monitor driver in Microsoft Windows  
7 Microsoft Windows Vista Microsoft Windows XP  
. Please see the Install Driver  
Driver CD for automatic installation.  
section of the Reference and  
Installing the monitor driver in Windows 7  
To use the Plug and Play feature Microsoft Windows 7, do the following:  
Note: You must download file from the Lenovo Monitor CD to use the Plug and Play  
feature in Windows 7.  
Turn off the computer and all attached devices.  
Ensure that the monitor is connected correctly.  
1.  
2.  
3.  
Turn on the monitor and then the system unit. Allow your computer to start the  
Windows 7 operating system.  
4.  
Open the Display Properties window by clicking Start, Control Panel and  
Hardware and Sound icon. and then double-clicking the Display icon.  
Click the Change the display settings tab.  
Click the Advanced icon.  
5.  
6.  
7.  
Click the Monitor tab.  
8.  
Click the Properties button.  
9.  
Click the Driver tab.  
Open the Hardware Update Wizard window by clicking on Update Driver and Next.  
10.  
11. Select Install from a list or Specific location(Advanced), and then click Next.  
Select "Don't search. I will choose the driver to install" option, and then click Next.  
12.  
13.  
Click the Have Disk button. Click the Browse button and navigate to the  
following directory:  
X:\Monitor Drivers  
(where X is the drive letter designator for the CD-ROM drive).  
Select the "  
" file and click the Open button. Click the OK button.  
LEN10B8.inf  
14.  
LEN L2021wA  
your hard disk drive.  
Select  
and click Next. The files will be copied from the CD to  
15.  
16. Close all open windows and remove the CD.  
Restart the system. The system will automatically select the maximum refresh  
rate and corresponding Color Matching Profiles.  
17.  
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display  
quality. Lenovo recommends using either 1600 x 900 at a refresh rate of 60 Hz, or 640  
x 480 at a refresh rate of 60 Hz.  
Chapter 3.  
3-5  
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Installing the monitor driver in Windows Vista  
To use the Plug and Play feature Microsoft Windows Vista, do the following:  
Note: You must download file from the Lenovo Monitor CD to use the Plug and Play  
feature in Windows Vista.  
1. Turn off the computer and all attached devices.  
2. Ensure that the monitor is connected correctly.  
3. Turn on the monitor and then the system unit. Allow your computer to start the  
Windows Vista operating system.  
4. Open the Display Properties window by clicking Start, Control Panel and then  
double-clicking the Hardware and Sound icon.  
5. Click the Personalization icon.  
6. Click the Display Settings icon.  
7. Click the Advanced Settings button.  
8. Click the Monitor tab.  
9. Click the Properties button.  
10. Click the Driver tab.  
11. Open the "Update Driver Software-Generic PnP Monitor" window by clicking  
on Update Driver and then click the "Browse my computer for driver software"  
button.  
12. Select "Let me pick from a list of device drivers on my computer".  
13. Click the Have Disk button. Click the Browse button and navigate to the  
following directory:  
X:\Monitor Drivers  
(where X is the drive letter designator for the CD-ROM drive).  
14. Select the "  
" file and click the Open button. Click the OK button.  
LEN10B8.inf  
15. Select  
and click Next. The files will be copied from the CD to  
LEN L2021wA  
your hard disk drive.  
16. Close all open windows and remove the CD.  
17. Restart the system. The system will automatically select the maximum refresh  
rate and corresponding Color Matching Profiles.  
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display  
quality. Lenovo recommends using either 1600 x 900 at a refresh rate of 60 Hz, or 640  
x 480 at a refresh rate of 60 Hz.  
Chapter 3.  
3-6  
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Installing the monitor driver in Windows XP  
To use the Plug and Play feature in Windows XP, files should be loaded from the  
Reference and Driver CD.  
Note: This section must be completed before continuing with the Windows XP  
automatic image setup.  
1. Turn off the computer and all attached devices.  
2. Ensure that the monitor is connected correctly.  
3. Turn on the monitor and then the system unit. Allow the system to boot into  
Windows XP.  
4. Open the Display Properties window by clicking Start J Control Panel, and  
then double-clicking the Display icon.  
5. Click the Settings tab.  
6. Click the Advanced button.  
7. Click the Monitor tab.  
8. Click the Properties button.  
9. Click the Drivers tab.  
10. Open the Hardware Update Wizard window by clicking on Update Driver.  
11. Select Install from a list or Specific location(Advanced), and then click Next.  
12. Select "Don't search. I will choose the driver to install" option, and then click  
Next.  
13. Click the Have Disk button. Click on the Browse button and navigate to  
the following directory:  
X:\Monitor Drivers  
(where X is the drive letter designator for the CD-ROM drive).  
14. Select the "  
" file and click the Open button. Click the OK button.  
LEN10B8.inf  
15. Select LEN L2021wA and click Next. The files will be copied from the CD to  
your hard disk drive.  
16. Close all open windows and remove the CD.  
17. Restart the system. The system will automatically select the maximum refresh  
rate and corresponding Color Matching Profiles.  
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display  
quality. Lenovo recommends using either 1600 x 900 at a refresh rate of 60 Hz, or 640  
x 480 at a refresh rate of 60 Hz.  
Chapter 3.  
3-7  
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Service information  
Customer responsibilities  
The warranty does not apply to a product which has been damaged due to accident,  
misuse, abuse, improper installation, usage not in accordance with product  
specifications and instructions, natural or personal disaster, or unauthorized  
alterations, repairs or modifications.  
The following are examples of misuse or abuse and not covered by warranty:  
Images burned onto the screen of a CRT monitor. Burned image is preventable by  
utilizing a moving screen saver or power management.  
Physical damage to covers, bezel, base and cables.  
Scratches or punctures on monitor screens.  
Service parts  
The following parts are for use by Lenovo service, or Lenovo aurthorized dealers, to  
supprot the customer warranty. Parts are for service use only. The table below shows  
information for model 4449-HB1.  
Table 3-3. List of service parts  
Machine Type  
FRU part number  
Description  
COLOR  
Number (MTM)  
4449-HB1  
03X7901  
03X7902  
03X7903  
03X7904  
L2021 Wide-FRU Monitor  
Business Black  
Business Black  
Business Black  
Business Black  
i
L2021 W de-Analog cable  
4449-HB1  
i
L2021 W de-Digital cable  
4449-HB1  
L2021 Wide-FRU Stand  
4449-HB1  
Chapter 3.  
3-8  
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Appendix A. Service and Support  
The following information describes the technical support that is available for your product, during the  
warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty for a full  
explanation of Lenovo warranty terms.  
Registering your option  
Register to receive product service and support updates, as well as free and discounted computer  
accessories and content. Go to:  
Online technical support  
Online technical support is available during the lifetime of a product at:  
Product replacement assistance or exchange of defective components also is available during the  
warranty period. In addition, if your option is installed in a Lenovo computer, you might be entitled to  
service at your location. A Lenovo technical support representative can help you determine the best  
alternative.  
Telephone technical support  
Installation and configuration support through the Customer Support Center will be available until 90  
days after the option has been withdrawn from marketing. After that time, the support is cancelled, or  
made available for a fee, at Lenovo’s discretion. Additional support is also available for a nominal fee.  
Before contacting a Lenovo technical support representative, please have the following information  
available: option name and number, proof of purchase, computer manufacturer, model, serial number and  
manual, the exact wording of any error message, description of the problem, and the hardware and  
software configuration information for your system.  
Your technical support representative might want to walk you through the problem while you are at your  
computer during the call.  
Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo  
Support is always available at:  
Country or Region  
Telephone Number  
Africa  
Africa: +44 (0)1475-555-055  
South Africa: +27-11-3028888 and 0800110756  
Central Africa: Contact the nearest Lenovo  
Business Partner  
Argentina  
Australia  
Austria  
0800-666-0011 (Spanish)  
131-426 (English)  
Warranty service and support: 01-211-454-610 (German)  
Warranty service and support: 02-225-3611 (Dutch, French)  
0800-10-0189 (Spanish)  
Belgium  
Bolivia  
. ©  
Copyright Lenovo 2010  
A-13  
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Country or Region  
Telephone Number  
Brazil  
Sao Paulo region: (11) 3889-8986  
Outside Sao Paulo region: 0800-701-4815  
(Brazilian Portuguese)  
Brunei  
801-1041 (English, Bahasa Melayu)  
Canada  
Toronto: 416-383-3344  
Outside Toronto: 1-800-565-3344  
(English, French)  
Chile  
Toll Free: 188-800-442-488  
800-361-213  
(Spanish)  
China  
86-10-58851110  
800-990-8888  
(Mandarin)  
China  
(Hong Kong S.A.R.)  
ThinkCentre® Commercial PC: 8205-0333  
Multimedia Home PC: 800-938-228  
(Cantonese, English, Mandarin)  
China  
(Macau S.A.R.)  
ThinkCentre Commercial PC: 795-9892  
Multimedia Home PC: 0800-336  
(Cantonese, English, Mandarin)  
Colombia  
Costa Rica  
Croatia  
1-800-912-3021 (Spanish)  
0-800-011-1029 (Spanish)  
0800-0426  
Cyprus  
+357-22-841100  
Czech Republic  
Denmark  
+420-2-7213-1316  
Warranty service and support: 7010-5150 (Danish)  
1-866-434-2080 (Spanish)  
1-800-426911 (Spanish)  
+202-35362525  
Dominican Republic  
Ecuador  
Egypt  
El Salvador  
Estonia  
800-6264 (Spanish)  
+372 6776793  
+372 66 00 800  
Finland  
France  
Warranty service and support: +358-800-1-4260 (Finnish)  
Warranty service and support (hardware): 0810-631-213  
Warranty service and support (software): 0810-631-020  
(French)  
Germany  
Greece  
Warranty service and support: 01805-00-46-18 (German)  
+30-210-680-1700  
Guatemala  
Honduras  
1800-624-0051 (Spanish)  
Tegucigalpa: 232-4222  
San Pedro Sula: 552-2234  
(Spanish)  
Hungary  
India  
+36-1-382-5716  
+36-1-382-5720  
(English, Hungarian)  
1800-425-2666  
+91-80-2535-9182  
(English)  
Appendix A. A-23  
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Country or Region  
Telephone Number  
Indonesia  
021 5238 823  
Local number only: 001-803-606-282  
DID (Direct Inward Dialing): +603 8315 6859  
(English, Bahasa Indonesia)  
Ireland  
Israel  
Warranty service and support: 01-881-1444 (English)  
Givat Shmuel Service Center: +972-3-531-3900  
(Hebrew, English)  
Italy  
Warranty service and support: +39-800-820094 (Italian)  
Japan  
Toll Free: 0120-20-5550  
International: +81-46-266-4716  
The above numbers will be answered with a Japanese language voice prompt. For  
telephone support in English, please wait for the Japanese voice prompt to end, and an  
operator will answer. Please say English support please,and your call will be  
transferred to an English-speaking operator.  
PC software: 0120-558-695  
Overseas calls: +81-44-200-8666  
(Japanese)  
Korea  
1588-6782 (Korean)  
+371 7070360  
Latvia  
Lithuania  
Luxembourg  
Malaysia  
+370 5 278 66 00  
+352-360-385-343 (French)  
Local number only: 1800-88-1889  
DID: +603 8315 6855  
(English, Bahasa Melayu)  
Malta  
+35621445566  
Mexico  
001-866-434-2080 (Spanish)  
+44 (0)1475-555-055  
Middle East  
Netherlands  
New Zealand  
Nicaragua  
Norway  
+31-20-514-5770 (Dutch)  
0800-733-222 (English)  
001-800-220-1830 (Spanish)  
Warranty service and support: 8152-1550 (Norwegian)  
Panama  
Lenovo Customer Support Center: 001-866-434-2080 (Toll Free)  
206-6047  
(Spanish)  
Peru  
0-800-50-866 (Spanish)  
Philippines  
Poland  
1800-1601-0033 (English, Filipino)  
+48-22-878-6999 (Polski)  
+351-21-892-7046 (Portuguese)  
+4-021-224-4015  
Portugal  
Romania  
Russia  
Moscow: +7-(495)-258-6300  
Toll Free: +8-800-200-6300  
(Russian)  
Singapore  
Slovakia  
Local number only: 800-6011-343  
DID: +603 8315 6859 (English)  
+421-2-4954-5555  
Appendix A. A-33  
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Country or Region  
Slovenia  
Telephone Number  
+386-1-200-50-60 (Slovenian)  
Spain  
91-714-7983  
0901-100-000  
(Spanish)  
Sri Lanka  
+9411 2493547  
+9411 2493548  
(English)  
Sweden  
Warranty service and support: 077-117-1040 (Swedish)  
Switzerland  
Warranty service and support: 0800-55-54-54  
(German, French, Italian)  
Taiwan  
886-2-8723-9799  
0800-000-700  
(Mandarin)  
Thailand  
Local number only: 1-800-060-066  
66 2273 4088  
DID: +603 8315 6857 (Thai, English)  
Turkey  
00800-4463-2041 (Turkish)  
United Kingdom  
United States  
Uruguay  
Standard warranty support: 08705-500-900 (English)  
1-800-426-7378 (English)  
000-411-005-6649 (Spanish)  
Venezuela  
Vietnam  
0-800-100-2011 (Spanish)  
For Northern Area and Hanoi City:  
844 3 946 2000 or 844 3 942 6457  
For Southern Area and Ho Chi Minh City:  
848 3 829 5160 or 844 3 942 6457  
(Vietnamese, English)  
Appendix A. A-43  
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Appendix B. Notices  
Lenovo may not offer the products, services, or features discussed in this document in all countries.  
Consult your local Lenovo representative for information on the products and services currently available  
in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply  
that only that Lenovo product, program, or service may be used. Any functionally equivalent product,  
program, or service that does not infringe any Lenovo intellectual property right may be used instead.  
However, it is the user’s responsibility to evaluate and verify the operation of any other product,  
program, or service.  
Lenovo may have patents or pending patent applications covering subject matter described in this  
document. The furnishing of this document does not give you any license to these patents. You can send  
license inquiries, in writing, to:  
Lenovo (United States), Inc.  
1009 Think Place - Building One  
Morrisville, NC 27560  
U.S.A.  
Attention: Lenovo Director of Licensing  
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER  
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF  
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some  
jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore,  
this statement may not apply to you.  
This information could include technical inaccuracies or typographical errors. Changes are periodically  
made to the information herein; these changes will be incorporated in new editions of the publication.  
Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in  
this publication at any time without notice.  
The products described in this document are not intended for use in implantation or other life support  
applications where malfunction may result in injury or death to persons. The information contained in  
this document does not affect or change Lenovo product specifications or warranties. Nothing in this  
document shall operate as an express or implied license or indemnity under the intellectual property  
rights of Lenovo or third parties. All information contained in this document was obtained in specific  
environments and is presented as an illustration. The result obtained in other operating environments  
may vary.  
Lenovo may use or distribute any of the information you supply in any way it believes appropriate  
without incurring any obligation to you.  
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not  
in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part  
of the materials for this Lenovo product, and use of those Web sites is at your own risk.  
Any performance data contained herein was determined in a controlled environment. Therefore, the  
result obtained in other operating environments may vary significantly. Some measurements may have  
been made on development-level systems and there is no guarantee that these measurements will be the  
same on generally available systems. Furthermore, some measurements may have been estimated through  
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their  
specific environment.  
© Copyright Lenovo 2010. ©  
B-1  
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Recycling information  
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their  
equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist  
equipment owners in recycling their IT products. For information on recycling Lenovo products, go to:  
Collecting and recycling a disused Lenovo computer or monitor  
If you are a company employee and need to dispose of a Lenovo computer or monitor that is the  
property of the company, you must do so in accordance with the Law for Promotion of Effective  
Utilization of Resources. Computers and monitors are categorized as industrial waste and should be  
properly disposed of by an industrial waste disposal contractor certified by a local government. In  
accordance with the Law for Promotion of Effective Utilization of Resources, Lenovo Japan provides,  
through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused  
computers and monitors. For details, visit the Lenovo Web site at www.ibm.com/jp/pc/service/recycle/  
pcrecycle/. Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and  
recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003. This  
service is provided free of charge for home-used computers sold after October 1, 2003. For details, visit  
the Lenovo Web site at www.ibm.com/jp/pc/service/recycle/personal/.  
Disposing of Lenovo computer components  
Some Lenovo computer products sold in Japan may have components that contain heavy metals or other  
environmental sensitive substances. To properly dispose of disused components, such as a printed circuit  
board or drive, use the methods described above for collecting and recycling a disused computer or  
monitor.  
Trademarks  
The following terms are trademarks of Lenovo in the United States, other countries, or both:  
Lenovo  
The Lenovo logo  
ThinkCentre  
ThinkPad  
ThinkVision  
Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies.  
Other company, product, or service names may be trademarks or service marks of others.  
Appendix B.  
B-2  
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