Lenovo Computer Monitor 3024HC1 User Manual

LT2323p Wide Flat Panel Monitor  
User’s Guide  
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Contents  
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiiꢀꢀ  
Chapter 1. Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1ꢀꢀ  
Chapter 2. Adjusting and using your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1ꢀꢀ  
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10ꢀꢀ  
Chapter 3. Reference information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1ꢀꢀ  
Installing the monitor driver in Windows Vista. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5ꢀꢀ  
Service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8ꢀꢀ  
Customer responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8ꢀꢀ  
Service parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8ꢀ  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 3-8ꢀꢀ  
Telephone technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1ꢀꢀ  
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2ꢀꢀ  
Contents ii  
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Safety information  
General Safety guidelines  
For tips to help you use your computer safely, go to:  
Before installing this product, read the Safety Information.  
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í
í
iii  
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Chapter 1. Getting started  
This User’s Guide contains detailed information on the your Flat Panel Monitor. For a quick  
overview, please see the Setup Poster that was shipped with your monitor.  
Shipping contents  
The product package should include the following items:  
Setup Poster  
Reference and Driver CD  
Flat Panel Monitor  
Power Cord  
DVI Cable  
USB Cable  
Analog Interface Cable  
Notice for use  
To set up your monitor, please see the illustrations below.  
Note: Do not touch the monitor within the screen area. The screen area is glass and can be  
damaged by rough handling or excessive pressure.  
1. Carefully lay the monitor on a flat surface.ꢀꢀ  
2. Put the stand and base to the monitor.ꢀꢀ  
Note: To attach a VESA mount, please see "Wall Mounting (Optional)"on page 2-10.ꢀꢀ  
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Product overview  
This section will provide information on adjusting monitor positions, setting user controls, and  
using the cable lock slot.  
Types of adjustmentsꢀꢀ  
Tilt ꢀ  
Please see the illustration below for an example of the tilt range.  
Swivel  
With the built-in pedestal, you can tilt and swivel the monitor for the most comfortable  
viewing angle.  
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Height Adjustment  
After pressing the top of the monitor, remove the fixed pin and adjust the height of the monitor.  
Monitor Pivot  
- Adjust height to the top position before rotation the monitor.  
- Rotate clockwise until the monitor stops at 90°.  
Monitor controls  
Your monitor has controls on the front which are used to adjust the display.  
For information on how to use these controls, please see "Adjusting your monitor image"on  
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Cable lock slot  
Your monitor is equipped with a cable lock slot located on the rear of your monitor (in the  
lower position).  
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Setting up your monitor  
This section provides information on how to set up your monitor.  
Connecting and turning on your monitor  
Note: Be sure to read the Safety information located on page iii before carrying out this  
procedure.  
1. Power off your computer and all attached devices, and unplug the computer power cord.  
2. Connect the cables according to below icon indication.  
3. Connect one end of the analog signal cable to the monitor VGA connector and the other  
end to the computer.  
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4. Connect the digital cable to the DVI connector of the monitor and the other end on the  
back of the computer.  
5. Connect one end of the DP cable to the DP connector on the back of the computer, and the  
other end to the DP connector on the monitor. Display Port* * This port does not support  
being connected to any AV equipment. Lenovo recommends that customers who require  
to use the Display Port input on their monitor purchase the "Lenovo Display Port to  
Display Port cable 0A36537".For more information, go to one of the following:  
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6. Connect the USB cable to the upstream USB port of the back of the monitor and the other  
end to an appropriate USB port on your computer.  
Note: The USB port keep available as long as the power supply is right. No matter whether the  
power button is on or off.  
7. Connect the audio cable to audio jack of the monitor and the other end on the  
external speaker audio in jack.  
Note: The audio output only for DP mode.  
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8. Insert the power cord into the monitor, then plug the monitor power cord and the computer  
cord into grounded electrical outlets.  
Note: A certified power supply cord has to be used with this equipment. The relevant national  
installation and or equipment regulations shall be considered. A certified power supply cord  
not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation  
H05VV-F 3G 0.75mm2 or H05VVH2-F2 3G0.75mm2) shall be used. Alternative a flexible  
cord be of synthetic rubber according to IEC 60245 (designation H05RR-F 3G 0.75mm2) shall  
be used.  
9. Assembled Line Cleaner as showed below.  
10. Power on the monitor and the computer.  
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11. To install the monitor driver, insert the Reference and Driver CD, click Install driver, and  
follow the on-screen instructions.  
12. To optimize your monitor image, press the Automatic Image Setup key.  
Automatic image setup requires that the monitor is warmed up for at least 15 minutes.  
This is not required for normal operation.  
Note: If automatic image setup does not establish the image that you prefer, perform manual  
Registering your option  
Thank you for purchasing this Lenovo™ product. Please take a few moments to  
register your Product and provide us with information that will help Lenovo to better  
serve you in the future. Your feedback is valuable to us in developing product and  
services that are important to you, as well as in developing better ways to  
communicate with you. Register your option on the following Web site:  
Lenovo will send you information and updates on your registered product unless you  
indicate on the Web site questionnaire that you do not want to receive further  
information.  
Chapter 1.  
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Chapter 2. Adjusting and using your monitor  
This section will give you information on adjusting and using your monitor.  
Comfort and accessibility  
Good ergonomic practice is important to get the most from your personal computer  
and to avoid discomfort. Arrange your workplace and the equipment you use to suit  
your individual needs and the kind of work that you perform. In addition, use  
healthy work habits to maximize your performance and comfort while using your  
computer. For more detailed information on any of these topics, visit the Healthy  
Arranging your work area  
Use a work surface of appropriate height and available working area to allow you to  
work in comfort.  
Organize your work area to match the way you use materials and equipment. Keep  
your work area clean and clear for the materials that you typically use and place the  
items that you use most frequently, such as the computer mouse or telephone, within  
the easiest reach.  
Equipment layout and setup play a large role in your working posture. The following  
topics describe how to optimize equipment setup to achieve and maintain good  
working posture.  
Positioning your monitor  
Position and adjust your computer monitor for comfortable viewing by considering  
the following items:  
Viewing distance: Optimal viewing distances for monitors range from  
approximately 510mm to 760mm (20 in to 30 in) and can vary depending on  
ambient light and time of day. You can achieve different viewing distances by  
repositioning your monitor or by modifying your posture or chair position. Use a  
viewing distance that is most comfortable for you.  
Monitor height: Position the monitor so your head and neck are in a comfortable  
and neutral (vertical, or upright) position. If your monitor does not have height  
adjustments, you might have to place books or other sturdy objects under the  
base of the monitor to achieve the desired height. A general guideline is to  
position the monitor such that the top of the screen is at or slightly below your  
eye-height when you are comfortably seated. However, be sure to optimize your  
monitor height so the line of site between your eyes and the center the monitor  
suits your preferences for visual distance and comfortable viewing when your eye  
muscles are in a relaxed state.  
Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen  
content and to accommodate your preferred head and neck posture.  
General location: Position your monitor to avoid glare or reflections on the screen  
from overhead lighting or nearby windows.  
The following are some other tips for comfortable viewing of your monitor:  
Use adequate lighting for the type of work you are performing.  
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Use the monitor brightness, contrast controls, if equipped to optimize the image  
on your screen to meet your visual preferences.  
Keep your monitor screen clean so you can focus on the screen’s contents.  
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to  
periodically look away from your monitor screen and focus on a far object to allow  
your eye muscles to relax. If you have questions on eye fatigue or visual discomfort,  
consult a vision care specialist for advice.  
Quick tips for healthy work habits  
The following information is a summary of some important factors to consider to help  
you remain comfortable and productive while you use your computer.  
Good posture starts with equipment setup: The layout of your work area and the  
setup of your computer equipment have a large effect on your posture while  
using your computer. Be sure to optimize the position and orientation of your  
equipment by following the tips outlined in "Arranging your work area"on page  
2-1 so you can maintain a comfortable and productive posture. Also, be sure to  
use the adjustment capabilities of your computer components and office furniture  
to best suit your preferences now and as your preferences change over time.  
Minor changes in posture can help avoid discomfort: The longer you sit and  
work with your computer, the more important it is to observe your working  
posture. Avoid assuming any one posture for an extended period of time.  
Periodically make minor modifications in your posture to help deter any  
discomforts that might arise. Make use of any adjustments that your office  
furniture or equipment provide to accommodate changes in posture.  
Short, periodic breaks help ensure healthy computing: Because computing is  
primarily a static activity, it is particularly important to take short breaks from  
your work. Periodically, stand up from your work area, stretch, walk for a drink  
of water, or otherwise take a short break from using your computer. A short break  
from work gives your body a welcome change in posture and helps to ensure you  
remain comfortable and productive while you do work.  
Accessibility information  
Lenovo is committed to providing greater access to information and technology to  
people with disabilities. With assistive technologies, users can access information in  
the way most appropriate to their disability. Some of these technologies are already  
provided in your operating system; others can be purchased through vendors or  
accessed at:  
bidx?OpenForm  
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Adjusting your monitor image  
This section describes the control features to adjust your monitor image.  
Using the direct access controls  
The direct access controls can be used when the On Screen Display (OSD) is not  
displayed.  
Table 2-1. Direct access controls  
Icon  
Control  
Description  
Input Change  
Switches the video input source  
Press and hold for 10 seconds to enable or disable  
the DDC-CI function  
DDC-CI  
Exit  
Exit from menu  
Image Setup  
Activates automatic image adjustment  
Brightness  
Menu  
Direct access to Brightness adjustment  
Enter menu  
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Using the On-Screen Display (OSD) controls  
To adjust the settings, the user controls can be viewed through the OSD.  
To use the controls:  
1. Press  
to open the main OSD menu.  
2. Use  
or to move among the icons. Select an icon and press  
to access that  
or  
to make adjustments. Press  
function. If there is a sub-menu, you can move between options using  
then press  
to save.  
,
to select that function. Use  
or  
3. Press  
to move backwards through the sub-menus and exit from the OSD.  
4. Press and hold  
for 10 seconds to lock the OSD. This will prevent accidental  
adjustments to the OSD. Press and hold  
allow adjustments to the OSD.  
for 10 seconds to unlock the OSD and  
5. Enables DDC/CI by default. Use OSD Exit Key, Press and hold  
for 10 seconds  
to disable / enable DDC/CI function. The words "DDC/CI disable" shows on the  
screen.  
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Table 2-2. OSD functions  
Controls and  
Adjustments  
(Analog)  
Controls and  
Adjustments  
(DVI &2)  
OSD Icon on Main  
Menu  
Submenu  
Description  
Adjusts overall screen  
brightness  
Same as Analog  
Brightness  
Brightness/Contrast  
Adjusts difference between  
light and dark areas  
Contrast  
Moves image left or right.  
Moves image up or down.  
Controls Locked •  
not required for  
DVI &2 input  
Horizontal Position  
Vertical Position  
Image Position  
Image Setup  
Optimizes image (size, position, phase and clock).  
Automatic  
Manual  
Manually optimizes image. See "Manual image  
setup"on page 3-4.  
Clock  
Phase  
Save  
Adjusts intensity of red, green, and blue.  
Preset mode  
Same as Analog  
Color  
Image Properties  
Neutral  
sRGB  
Reddish  
Bluish  
Custom  
Red: Increases or decreases the saturation of  
’red’ in the image.  
Green: Increases or decreases the saturation of  
’green’ in the image.  
Blue: Increases or decreases the saturation of  
’blue’ in the image.  
Save: Saves the custom color choices.  
This monitor can accept video signals through  
three different connectors. Most desktop  
computers use a D-SUB connector. Select digital  
among OSD Controls when you use DVI &2  
connector.  
Input video signal  
- Selects D-SUB (Analog)  
- Selects DVI (Digital)  
- Selects DP  
Selects type of scaled image.  
Same as Analog  
Original AR:Same Aspect Ratio with input  
signal.  
Scaling  
Full Screen: Expand image to full screen..  
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Table 2-2. OSD functions  
Controls and  
Adjustments  
(Analog)  
Controls and  
Adjustments  
(DVI &2)  
OSD Icon on Main  
Menu  
Submenu  
Description  
Shows resolution, refresh rate, and product details.  
Same as Analog  
Note: This screen does not allow any changes to  
the settings.  
Information  
Options  
Changes languages of menu.  
Note: The language chosen only affects the  
language of the OSD. It has no effect on any  
software running on the computer.  
Menu Language  
Menu Position  
Adjusts menu location.  
Same as Analog  
Default  
Default returns the menu position to the default  
settings.  
Custom  
Horizontal: Changes the horizontal position of  
the OSD.  
Vertical: Changes the vertical position of the  
OSD.  
Save  
Save the custom position choices.  
Cancel  
Reset  
Factory default  
Accessibility  
Reset monitor to the original settings.  
Changes button repeat rate and menu time-out setting.  
Button repeat rate:  
Select or to change.  
Off  
Default  
Slow  
Menu time out: Sets the length of time the  
OSD will remain active after the last time a button  
is pressed.  
Exit from menu.  
Exitꢀ  
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Selecting a supported display mode  
The display mode the monitor uses is controlled by the computer. Therefore, refer to  
your computer documentation for details on how to change display modes.  
The image size, position and shape might change when the display mode changes.  
This is normal and the image can be readjusted using automatic image setup and the  
image controls.  
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or  
Flat Panel technology is inherently flicker-free.  
Note: If your system has previously been used with a CRT monitor and is currently  
configured to a display mode outside the range of this monitor, you may need to  
reattach the CRT monitor temporarily until you have re-configured the system;  
preferably to 1920 x 1080 at 60 Hz, which is the Native Resolution Display mode.  
The display modes shown below have been optimized at the factory.  
Table 2-3. Factory set display modes  
Timing  
Refresh rate(Hz)  
50Hz  
PAL  
640x350  
640x480  
720x400  
800x600  
1024x768  
1152x864  
1280x768  
1280x800  
1280x1024  
1366x768  
1440x900  
1680x1050  
1920x1080  
480p(640x480)  
480p(720x480)  
576p  
70Hz  
60,66,72,75Hz  
70 Hz  
60,72,75Hz  
60,70,75Hz  
75Hz  
60Hz  
60Hz  
60,72,75Hz  
60Hz  
60,75Hz  
60Hz  
60Hz  
60 Hz  
60 Hz  
50 Hz  
720p  
50,60 Hz  
50,60 Hz  
50,60 Hz  
1080i  
1080p  
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Image rotation  
Before rotating the monitor, you should set-up your computer to rotate the image.  
Rotating the image may require special rotation software or you may find that your  
computer is preloaded with video graphic drivers that allows image rotation. Check  
the Graphic Properties setting on your computer to see if this feature is available.  
Try these steps to check if image rotation is available on your computer.  
1. Right-click on the desktop and click Properties.  
2. Select the Settings tab and click Advanced.  
3. If you have ATI, select the Rotation tab and set the preferred rotation. If you have  
nVidia, click the nVidia tab, in the left-hand column select NV Rotate, and then  
select the preferred rotation. If you have Intel, select the Intel graphics tab, click  
Graphic Properties, select the Rotation tab, and then set the preferred rotation.  
Check with the manufacturer of your computer to see if graphic drivers with image  
rotation can be downloaded from their support website  
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Understanding power management  
Power management is invoked when the computer recognizes that you have not used  
your mouse or keyboard for a user-definable period. There are several states as  
described in the table below.  
For optimal performance, switch off your monitor at the end of each working day, or  
whenever you expect to leave it unused for long periods during the day.  
Table 2-4. Power indicator  
Restoring  
State  
Power Indicator Screen  
Operation  
Compliance  
On  
Green  
Normal  
Blank  
Standby/Suspend Amber  
Press a key or  
ENERGY STAR  
move the mouse  
There may be a  
slight delay  
before the image  
reappears.  
Note: Standby  
also occurs if  
there is no image  
output to the  
monitor.  
Off  
Off  
Blank  
Press the power ENERGY STAR  
button  
There may be a  
slight delay  
before the image  
reappears.  
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Caring for your monitor  
Be sure to turn off the power before you perform any maintenance on the monitor.  
Do not:  
ꢀꢀ Apply water or liquid directly to your monitor.  
ꢀꢀ Use solvents or abrasives.  
ꢀꢀ Use flammable cleaning materials to clean your monitor or any other electrical  
equipment.  
ꢀꢀ Touch the screen area of your monitor with sharp or abrasive items. This type of  
contact may cause permanent damage to your screen.  
ꢀꢀ Use any cleaner which contains an anti-static solution or similar additives. This  
may harm the coating of the screen area.  
Do:  
ꢀꢀ Lightly dampen a soft cloth with water and use this to gently wipe the covers and  
the screen.  
ꢀꢀ Remove grease or finger marks with a damp cloth and a little mild detergent.  
Detaching the monitor base and stand  
step 1: Place the monitor on a soft and flat surface.  
step 2: Remove the base and stand from the monitor.  
Wall Mounting (Optional)  
Refer to the instructions that come with the base mounting kit. To convert your LCD  
display from a desk-mounted to a wall-mounted display, do the following:  
Step 1: Verify that the Power button is turned Off, then disconnect the power cord.  
Step 2: Lay the LCD display face down on a towel or blanket.  
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Step 3: Remove the base from the monitor, refer to "Detaching the monitor base and  
stand".  
Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit  
(100mm x100mm distance), VESA Mounting Screw M4 x 10 mm.  
VESA hole  
Step 5: Attach the LCD display to the wall, following the instructions in the wall-  
mounting kit.  
For use only with UL Listed Wall Mount Bracket with minimum weight/load: 8kg  
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Chapter 3. Reference information  
This section contains monitor specifications, instructions to manually install the  
monitor driver, troubleshooting information, and service information.  
Monitor specifications  
Table 3-1. Monitor specifications for type-model LT2323pwA  
241.9 mm (9.52 in.)  
Dimensions  
Depth  
372.3 mm (14.66 in.)  
Height  
546.0 mm (21.50 in.)  
Width  
Panel  
Size  
23 in.  
Backlight  
LED  
Aspect ratio  
16:9ꢀ  
Stand  
Tilt  
Range: -5~ 30ꢀ  
VESA mount  
Image  
Supported  
100 mm x 100 mm (3.94 in. x 3.94 in.)  
584.2 mm (23 in.)  
Viewable image size  
Maximum height  
Maximum width  
286.4 mm (11.28 in.)  
509.1 mm (20.05 in.)  
Pixel pitch  
0.265 mm (0.01 in.)  
Power input  
Supply voltage  
90-264VAC (100~240VAC+/-10%)  
Max supply current  
1.5 A  
Power consumption  
Normal operation  
Standby/Suspend  
Off  
<35W  
Note: Power consumption  
figures are for the monitor  
and the power supply  
combined  
<0.5W (Analog), <0.5W (Digital)  
<0.5W at 100Vac & 240Vac  
Note: without USB/  
Webcam/external  
speaker  
Video input (Analog)  
Input signal  
Analog Direct Drive, 75 ohm 0.7V  
1920 pixels (max)  
Horizontal  
addressability  
Vertical addressability 1080 lines (max)  
Clock frequency 205 MHz  
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Table 3-1. Monitor specifications for type-model LT2323pwA  
Video input (DVI)  
Interface  
DVI  
Input signal  
VESA TMDS (Panel Link™)  
1920 pixels (max)  
Horizontal  
addressability  
Vertical addressability 1080 lines (max)  
Clock frequency  
Input Signal  
165 MHz  
DP  
Video input (DP)  
Horizontal  
1920 pixels (max)  
addressability  
Vertical addressability 1080 lines (max)  
Clock frequency  
VESA DDC  
205 MHz  
CI  
Communications  
Supported Display Modes  
Horizontal frequency 30 kHz - 83 kHz  
Vertical frequency  
Native Resolution  
Operating  
50 Hz - 75 Hz  
1920 x 1080 at 60 Hz  
0to 40C (32to 104F)  
Temperature  
Humidity  
Storage  
-20to 60C (-4to 140F)  
Shipping  
-20to 60C (-4to 140F)  
Operating  
10% to 80% non-condensing  
Storage  
5% to 95% non-condensing  
5% to 95% non-condensing  
Shipping  
Chapter 3.  
3-2  
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Troubleshooting  
If you have a problem setting up or using your monitor, you might be able to solve it  
yourself. Before calling your dealer or Lenovo, try the suggested actions that are  
appropriate to your problem.  
Table 3-2. Troubleshooting  
Problem  
Possible cause  
Suggested action  
Reference  
The words "Out The system is set to a If you are replacing an  
"Selecting a  
of Range" are  
shown on the  
screen, and the  
power indicator  
is flashing white.  
display mode which  
is not supported by  
the monitor.  
old monitor, reconnect it supported display  
and adjust the display  
mode to within the  
specified range for your  
new monitor.  
If using a Windows  
system, restart the system  
in safe mode, then select a  
supported display mode  
for your computer.  
If these options do not  
work, contact the Support  
Center.  
The image  
quality is  
unacceptable.  
The video signal cable Be sure the signal cable is "Connecting and  
is not connected with firmly plugged into the  
the monitor or system system and monitor.  
completely.  
The color settings  
may be incorrect.  
Select another color  
setting from the OSD  
menu.  
"Adjusting your  
The automatic image Perform automatic image "Adjusting your  
setup function was  
not performed.  
setup.  
The power  
The monitor’s  
power switch is  
not switched on.  
Be sure the power  
cord is connected  
properly.  
"Connecting and  
indicator is not  
lit and there is  
no image.  
The power cord is  
loose or  
disconnected.  
Be sure the outlet has  
power.  
Power on the  
monitor.  
There is no power  
at the outlet.  
Try using another  
power cord.  
Try using another  
electrical outlet.  
Screen is blank  
and power  
indicator is  
amber.  
The monitor is in  
Standby/Suspend  
mode.  
Press any key on the "Understanding  
keyboard or move power  
the mouse to restore management"on  
operation.  
Check the Power  
Options settings on  
your computer.  
Chapter 3.  
3-3  
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Table 3-2. Troubleshooting  
Problem  
Possible cause  
Suggested action  
Reference  
The power  
indicator is  
The video signal cable Be sure the video cable is "Connecting and  
is loose or  
connected with the  
amber, but there disconnectedfrom the system properly.  
is no image.  
system or monitor.  
The monitor  
Adjust the brightness and  
contrast setting on the  
OSD menu.  
"Adjusting your  
brightness and  
contrast are at the  
lowest setting.  
One or more of  
This is a characteristic If there are more than five Appendix A."Service  
the pixels appear of the LCD  
pixels missing, contact  
discolored.  
technology and is not the Support Center.  
an LCD defect.  
Fuzzy lines  
in text or a  
blurry  
Image setup has  
not been  
optimized.  
Adjust the resolution  
settings on your system  
to match the native  
resolution for this  
monitor: 1920 x 1080 at 60  
Hz.  
"Adjusting your  
image.  
Your system  
Display  
Properties setting  
have not been  
optimized.  
Horizontal  
or vertical  
lines  
through the  
image.  
Perform automatic image "Selecting a  
setup. If automatic image supported display  
setup does not help,  
perform manual image  
setup.  
When working in the  
native resolution, you  
may find additional  
improvements by  
adjusting the Dots Per  
Inch (DPI) setting on your  
system.  
See the Advanced  
section of your  
system’s display  
properties.  
Manual image setup  
If automatic image setup does not establish the image that you prefer, perform  
manual image setup.  
Note: Have your monitor powered on for about 15 minutes, until the monitor warms  
up.  
1. Press  
2. Use  
3. Use  
4. Use  
at the bottom of the monitor to open the OSD menu.  
to select and press to access.  
to select manual and press to access.  
to select Clock and Phase adjustment.  
or  
or  
or  
Clock (pixel frequency) adjusts the number of pixels scanned by one  
horizontal sweep. If the frequency is not correct, the screen shows vertical  
stripes and the picture does not have the correct width.  
Phase adjusts the phase of the pixel clock signal. With a wrong phase  
adjustment, the picture has horizontal disturbances in light picture.  
5. When the image no longer looks distorted, save the Clock and Phase adjustments.  
6. Press to leave the OSD menu.  
Chapter 3.  
3-4  
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Manually installing the monitor driver  
Below are steps for manually installing the monitor driver in Microsoft Windows  
Vista, Microsoft Windows 7, Microsoft Windows 8/8.1.  
Installing the monitor driver in Windows Vista  
To use the Plug and Play feature in Microsoft Windows Vista, do the following:  
Note: You must download file from the Reference and Driver CD to use the Plug and  
Play feature in Windows Vista.  
1. Turn off the computer and all attached devices.  
2. Ensure that the monitor is connected correctly.  
3. Turn on the monitor and then the system unit. Allow your computer to start the  
Windows Vista operating system.  
4. Click Start, Control Panel and then click the Hardware and Sound icon.  
5. Click the Personalization icon.  
6. Click the Display Settings icon.  
7. Click the Advanced Settings button.  
8. Click the Monitor tab.  
9. Click the Properties button.  
10. Click the Driver tab.  
11. Click Update Driver, then click Browse the computer to find the driver program.  
12. Select Pick from the list of device driver program on the computer.  
13. Click the Have Disk button. Click the Browse button and navigate to the  
following directory:  
X:\Monitor Drivers  
(where X is the drive letter designator for the CD-ROM drive).  
14. Select the "lenlt2323pwa.inf" file and click the Open button. Click the OK button.  
15. Select LEN LT2323pwA and click Next. The files will be copied from the CD to  
your hard disk drive.  
16. Close all open windows and remove the CD.  
17. Restart the system. The system will automatically select the maximum refresh  
rate and corresponding Color Matching Profiles.  
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display  
quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640  
x 480 at a refresh rate of 60 Hz.  
Chapter 3.  
3-5  
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Installing the monitor driver in Windows 7  
To use the Plug and Play feature in Microsoft Windows 7, do the following:  
Note: You must download file from the Reference and Driver CD to use the Plug and  
Play feature in Windows 7.  
1. Turn off the computer, all attached devices.  
2. Ensure that the monitor is connected correctly.  
3. Turn on the monitor and then the system unit. Allow your computer to start the  
Windows 7 operating system.  
4. Open the Display Properties window by clicking Start, Control Panel and  
Hardware and Sound icon. and then clicking the Display icon.  
5. Click the Change the display settings tab.  
6. Click the Advanced Settings icon.  
7. Click the Monitor tab.  
8. Click the Properties button.  
9. Click the Driver tab.  
10. Click Update Driver, then click Browse the computer to find the driver program.  
11. Select Pick from the list of device driver program on the computer.  
12. Click the Have Disk button. Click the Browse button and navigate to the  
following directory:  
X:\Monitor Drivers  
(where X is the drive letter designator for the CD-ROM drive).  
13. Select the "lenlt2323pwa.inf" file and click the Open button. Click the OK button.  
14. Select LEN LT2323pwA and click Next. The files will be copied from the CD to  
your hard disk drive.  
15. Close all open windows and remove the CD.  
16. Restart the system. The system will automatically select the maximum refresh  
rate and corresponding Color Matching Profiles.  
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display  
quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640  
x 480 at a refresh rate of 60 Hz.  
Chapter 3.  
3-6  
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Installing the monitor driver in Windows 8/8.1  
To use the Plug and Play feature in Microsoft Windows 8/8.1, do the following:  
Note: You must download file from the Reference and Driver CD to use the Plug and  
Play feature in Windows 8/8.1.  
1. Turn off the computer, all attached devices.  
2. Ensure that the monitor is connected correctly.  
3. Turn on the monitor and then the system unit. Allow your computer to start the  
Windows 8/8.1 operating system.  
4.  
On the Desktop, move mouse to bottom-right corner of screen, choose Setting, double  
click Control Panel, then double click the icon of Hardware and Sound, and then  
clicking Display.  
5. Click the Change the display settings tab.  
6. Click the Advanced Settings icon.  
7. Click the Monitor tab.  
8. Click the Properties button.  
9. Click the Driver tab.  
10. Click Update Driver, then click Browse the computer to find the driver program.  
11. Select Pick from the list of device driver program on the computer.  
12. Click the Have Disk button. Click the Browse button and navigate to the  
following directory:  
X:\Monitor Drivers  
(where X is the drive letter designator for the CD-ROM drive).  
13. Select the "lenlt2323pwa.inf" file and click the Open button. Click the OK button.  
14. Select LEN LT2323pwA and click Next. The files will be copied from the CD to  
your hard disk drive.  
15. Close all open windows and remove the CD.  
16. Restart the system. The system will automatically select the maximum refresh  
rate and corresponding Color Matching Profiles.  
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display  
quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640  
x 480 at a refresh rate of 60 Hz.  
Getting further help  
If you still can’t solve your problem, please contact the Lenovo Support Center. For  
more information on contacting the Support Center, please see Appendix A."Service  
Chapter 3.  
3-7  
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Service information  
Customer responsibilities  
The warranty does not apply to a product which has been damaged due to accident,  
misuse, abuse, improper installation, usage not in accordance with product  
specifications and instructions, natural or personal disaster, or unauthorized  
alterations, repairs or modifications.  
The following are examples of misuse or abuse and not covered by warranty:  
Images burned onto the screen of a CRT monitor. Burned image is preventable by  
utilizing a moving screen saver or power management.  
Physical damage to covers, bezel, base and cables.  
Scratches or punctures on monitor screens.  
Service parts  
The following parts are for use by Lenovo service, or Lenovo aurthorized dealers, to  
supprot the customer warranty. Parts are for service use only. The table below shows  
information for model 3024-H*1.  
Table 3-3. List of service parts  
FRU (FIELD  
DESCRIPTION  
Machine  
Type/Model(MTM)  
COLOR  
REPLACEABLE UNIT)  
PART NUMBER  
03X7958  
LT2323p Wide LTPS  
model-FRU Monitor  
3024-HC1  
3024-HC1  
RB  
RB  
03X7948 (pick up form  
3024HB1)  
LT2323p Wide-  
Analog cable (1.8m,  
RoHS)  
03X7953 (pick up form  
3024HB1)  
LT2323p Wide-DVI  
cable (1.8m, RoHS)  
3024-HC1  
3024-HC1  
RB  
RB  
03X7949 (pick up form  
3024HB1)  
LT2323p Wide-USB  
2.0 cable (1.8m,  
RoHS)  
03X7957  
LT2323p Wide LTPS  
model-FRU Stand  
and Base  
3024-HC1  
RB  
Chapter 3.  
3-8  
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Appendix A. Service and Support  
The following information describes the technical support that is available for your  
product, during the warranty period or throughout the life of your product. Refer to  
the Lenovo Limited Warranty for a full explanation of Lenovo warranty terms.  
Registering your option  
Register to receive product service and support updates, as well as free and  
discounted computer accessories and content. Go to:  
Online technical support  
Online technical support is available during the lifetime of a product at:  
Product replacement assistance or exchange of defective components also is available  
during the warranty period. In addition, if your option is installed in a Lenovo  
computer, you might be entitled to service at your location. A Lenovo technical  
support representative can help you determine the best alternative.  
Telephone technical support  
Installation and configuration support through the Customer Support Center will be  
available until 90 days after the option has been withdrawn from marketing. After  
that time, the support is cancelled, or made available for a fee, at Lenovo’s discretion.  
Additional support is also available for a nominal fee.  
Before contacting a Lenovo technical support representative, please have the  
following information available: option name and number, proof of purchase,  
computer manufacturer, model, serial number and manual, the exact wording of any  
error message, description of the problem, and the hardware and software  
configuration information for your system.  
Your technical support representative might want to walk you through the problem  
while you are at your computer during the call.  
Telephone numbers are subject to change without notice. The most up-to-date  
telephone list for Lenovo Support is always available at:  
Country or Region  
Telephone Number  
Africa  
Africa: +44 (0)1475-555-055  
South Africa: +27-11-3028888 and 0800110756  
Central Africa: Contact the nearest Lenovo  
Business Partner  
Argentina  
Australia  
Austria  
0800-666-0011 (Spanish)  
131-426 (English)  
Warranty service and support: 01-211-454-610 (German)  
Appendix A.  
A-1  
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Country or Region  
Belgium  
Telephone Number  
Warranty service and support: 02-225-3611 (Dutch, French)  
0800-10-0189 (Spanish)  
Bolivia  
Brazil  
Sao Paulo region: (11) 3889-8986  
Outside Sao Paulo region: 0800-701-4815  
(Brazilian Portuguese)  
Brunei  
801-1041 (English, Bahasa Melayu)  
Canada  
Toronto: 416-383-3344  
Outside Toronto: 1-800-565-3344  
(English, French)  
Chile  
Toll Free: 188-800-442-488  
800-361-213  
(Spanish)  
China  
86-10-58851110  
800-990-8888  
(Mandarin)  
China  
(852) 3071-3561  
(Hong Kong S.A.R.)  
(Cantonese, English, Mandarin)  
China  
(Macau S.A.R.)  
ThinkCentre Commercial PC: 795-9892  
Multimedia Home PC: 0800-336  
(Cantonese, English, Mandarin)  
Colombia  
Costa Rica  
Croatia  
1-800-912-3021 (Spanish)  
0-800-011-1029 (Spanish)  
0800-0426  
Cyprus  
+357-22-841100  
Czech Republic  
Denmark  
+420-2-7213-1316  
Warranty service and support: 7010-5150 (Danish)  
1-866-434-2080 (Spanish)  
1-800-426911 (Spanish)  
Dominican Republic  
Ecuador  
Egypt  
(Old)02-25948500; +20 2 6712273;  
(New)800-0000-418 (Toll Free); 002-02-2594-8500 (Standard  
Charges Apply)(English,Arabic)  
9 am - 6 pm Sunday - Thursday (Available)  
El Salvador  
Estonia  
800-6264 (Spanish)  
+372 6776793  
+372 66 00 800  
Finland  
France  
Warranty service and support: +358-800-1-4260 (Finnish)  
Warranty service and support (hardware): 0810-631-213  
Warranty service and support (software): 0810-631-020  
(French)  
Germany  
Greece  
Warrantyserviceandsupport:01805 004618 (German)  
+30-210-680-1700  
Guatemala  
Honduras  
1800-624-0051 (Spanish)  
Tegucigalpa: 232-4222  
San Pedro Sula: 552-2234  
(Spanish)  
Appendix A.  
A-2  
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Country or Region  
Telephone Number  
Hungary  
+36-1-382-5716  
+36-1-382-5720  
(English, Hungarian)  
India  
1800-425-2666  
+91-80-2535-9182  
(English)  
Indonesia  
021 5238 823  
Local number only: 001-803-606-282  
DID (Direct Inward Dialing): +603 8315 6859  
(English, Bahasa Indonesia)  
Ireland  
Israel  
Warranty service and support: 01-881-1444 (English)  
Givat Shmuel Service Center: +972-3-531-3900  
(Hebrew, English)  
Italy  
Warranty service and support: +39-800-820094 (Italian)  
Japan  
Toll Free: 0120-20-5550  
International: +81-46-266-4716  
The above numbers will be answered with a Japanese language  
voice prompt. For telephone support in English, please wait for the  
Japanese voice prompt to end, and an operator will answer. Please  
say "English support please," and your call will be transferred to  
an English-speaking operator.  
PC software: 0120-558-695  
Overseas calls: +81-44-200-8666  
(Japanese)  
Korea  
1588-6782 (Korean)  
+371 7070360  
Latvia  
Lithuania  
Luxembourg  
Malaysia  
+370 5 278 66 00  
+352-360-385-343 (French)  
Local number only: 1800-88-1889  
DID: +603 8315 6855  
(English, Bahasa Melayu)  
Malta  
+35621445566  
Mexico  
001-866-434-2080 (Spanish)  
+44 (0)1475-555-055  
Middle East  
Netherlands  
New Zealand  
Nicaragua  
Norway  
+31-20-514-5770 (Dutch)  
0800-733-222 (English)  
001-800-220-1830 (Spanish)  
Warranty service and support: 8152-1550 (Norwegian)  
Panama  
Lenovo Customer Support Center: 001-866-434-2080 (Toll Free)  
206-6047 (Spanish)  
Peru  
0-800-50-866 (Spanish)  
Philippines  
Poland  
1800-1601-0033 (English, Filipino)  
+48-22-878-6999 (Polski)  
Portugal  
+351-21-892-7046 (Portuguese)  
Appendix A.  
A-3  
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Country or Region  
Romania  
Telephone Number  
+4-021-224-4015  
Russia  
(Old)8 800 100 7888;  
(New)8-800-555-0317 (Russian, English)  
10 am - 7 pm Monday - Saturday (Available)  
Singapore  
Local number only: 800-6011-343  
DID: +603 8315 6859 (English)  
Slovakia  
Slovenia  
Spain  
+421-2-4954-5555  
+386-1-200-50-60 (Slovenian)  
91-714-7983  
0901-100-000  
(Spanish)  
Sri Lanka  
+9411 2493547  
+9411 2493548  
(English)  
Sweden  
Warranty service and support: 077-117-1040 (Swedish)  
Switzerland  
Warranty service and support: 0800-55-54-54  
(German, French, Italian)  
Saudi Arabia  
(Old)8008200140; +966 1 4034224;  
(New)8008445128 (English, Arabic)  
9 am - 6 pm Saturday - Wednesday (Available)  
Taiwan  
886-2-8723-9799  
0800-000-700  
(Mandarin)  
Thailand  
Local number only: 1-800-060-066  
66 2273 4088  
DID: +603 8315 6857 (Thai, English)  
Turkey  
00800-4463-2041 (Turkish)  
United Kingdom  
United States  
Uruguay  
Standard warranty support: 08705-500-900 (English)  
1-800-426-7378 (English)  
000-411-005-6649 (Spanish)  
United Arab Emirates  
(Old)800 02000141; +971 4884 9809;  
(New)80004447023 (English, Arabic)  
9 am - 6 pm Sunday - Thursday (Available)  
Ukraine  
(Old)0800 507 333;0040 21 40 10 870 (payable);  
(New)0800 502235 (Ukraine, Russian, English)  
9 am - 6 pm Monday - Saturday (Available)  
Venezuela  
Vietnam  
0-800-100-2011 (Spanish)  
For Northern Area and Hanoi City:  
844 3 946 2000 or 844 3 942 6457  
For Southern Area and Ho Chi Minh City:  
848 3 829 5160 or 844 3 942 6457  
(Vietnamese, English)  
Appendix A.  
A-4  
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Appendix B. Noticesꢀꢀ  
Lenovo may not offer the products, services, or features discussed in this document in all  
countries. Consult your local Lenovo representative for information on the products and  
services currently available in your area. Any reference to a Lenovo product, program, or  
service is not intended to state or imply that only that Lenovo product, program, or service  
may be used. Any functionally equivalent product, program, or service that does not infringe  
any Lenovo intellectual property right may be used instead.  
However, it is the user 's responsibility to evaluate and verify the operation of any other  
product, program, or service.  
Lenovo may have patents or pending patent applications covering subject matter described in  
this document. The furnishing of this document does not give you any license to these patents.  
You can send license inquiries, in writing, to:  
Lenovo (United States), Inc.  
1009 Think Place - Building One  
Morrisville, NC 27560  
U.S.A.ꢀꢀ  
Attention: Lenovo Director of Licensingꢀꢀ  
LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY  
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE  
IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR  
FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of  
express or implied warranties in certain transactions, therefore, this statement may not apply  
to you.  
This information could include technical inaccuracies or typographical errors. Changes are  
periodically made to the information herein; these changes will be incorporated in new editions  
of the publication. Lenovo may make improvements and/or changes in the product(s) and/or  
the program(s) described in this publication at any time without notice.  
The products described in this document are not intended for use in implantation or other life  
support applications where malfunction may result in injury or death to persons. The  
information contained in this document does not affect or change Lenovo product  
specifications or warranties. Nothing in this document shall operate as an express or implied  
license or indemnity under the intellectual property rights of Lenovo or third parties. All  
information contained in this document was obtained in specific environments and is presented  
as an illustration. The result obtained in other operating environments may vary.  
Lenovo may use or distribute any of the information you supply in any way it  
believes appropriate without incurring any obligation to you.  
Any references in this publication to non-Lenovo Web sites are provided for  
convenience only and do not in any manner serve as an endorsement of those Web  
sites. The materials at those Web sites are not part of the materials for this Lenovo  
product, and use of those Web sites is at your own risk.  
Any performance data contained herein was determined in a controlled environment.  
Therefore, the result obtained in other operating environments may vary  
significantly. Some measurements may have been made on development-level  
systems and there is no guarantee that these measurements will be the same on  
generally available systems. Furthermore, some measurements may have been  
estimated through extrapolation. Actual results may vary. Users of this document  
should verify the applicable data for their specific environment.  
Appendix B.  
B-1  
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Recycling information  
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle  
their equipment when it is no longer needed. Lenovo offers a variety of programs and services  
to assist equipment owners in recycling their IT products. For information on recycling  
Lenovo products, go to:  
Collecting and recycling a disused Lenovo computer or monitor  
If you are a company employee and need to dispose of a Lenovo computer or monitor that is  
the property of the company, you must do so in accordance with the Law for Promotion of  
Effective Utilization of Resources. Computers and monitors are categorized as industrial waste  
and should be properly disposed of by an industrial waste disposal contractor certified by a  
local government. In accordance with the Law for Promotion of Effective Utilization of  
Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the  
collecting, reuse, and recycling of disused computers and monitors. For details, visit the  
Lenovo Web site at www.ibm.com/jp/pc/service/recycle/ pcrecycle/. Pursuant to the Law for  
Promotion of Effective Utilization of Resources, the collecting and recycling of home-used  
computers and monitors by the manufacturer was begun on October 1, 2003. This service is  
provided free of charge for home-used computers sold after October 1, 2003. For details, visit  
Disposing of Lenovo computer components  
Some Lenovo computer products sold in Japan may have components that contain heavy  
metals or other environmental sensitive substances. To properly dispose of disused  
components, such as a printed circuit board or drive, use the methods described above for  
collecting and recycling a disused computer or monitor.  
Trademarks  
The following terms are trademarks of Lenovo in the United States, other countries,  
or both: ꢀ  
Lenovoꢀꢀ  
The Lenovo logoꢀꢀ  
ThinkCenterꢀꢀ  
ThinkPadꢀꢀ  
ThinkVisionꢀꢀ  
Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of  
companies.  
Other company, product, or service names may be trademarks or service marks of  
others.  
Appendix B.  
B-2  
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