Form No. 3329-170
Silver Series)
Lawn Mower
Model No. 10356—Serial No. 230000001 and Up
Model No. 10357—Serial No. 230000001 and Up
Model No. 10358—Serial No. 230000001 and Up
Operator’s Manual
engine on any forest-covered, brush-covered or
grass-covered land. Other states or federal areas
may have similar laws.
Introduction
Read this manual carefully to learn how to operate
and maintain your product properly and to avoid injury
and product damage. You are responsible for
operating the product properly and safely.
This spark ignition system complies with Canadian
ICES-002.
The enclosed Engine Owner’s Manual is supplied for
information regarding The U.S. Environmental
Protection Agency (EPA) and the California Emission
Control Regulation of emission systems, maintenance
and warranty. Replacements may be ordered through
the engine manufacturer.
Whenever you need service, genuine Lawn-Boy
parts, or additional information, contact an Authorized
Service Dealer or Lawn-Boy Customer Service and
have the model and serial numbers of your product
ready. The illustration below identifies the location of
the model and serial numbers on the product. Write
the numbers in the space provided below:
Safety
1
Model #:
This lawn mower meets or exceeds the CPSC blade
safety requirements for walk-behind rotary lawn
mowers and the B71.1 specifications of the American
National Standards Institute in effect at the time of
production.
Serial #:
1064
This manual identifies potential hazards and has
safety messages identified by the following words:
Read and understand the contents of this manual
before the engine is ever started.
•
•
•
Danger signals an extreme hazard that will
cause serious injury or death if you do not follow
the recommended precautions.
This is the safety alert symbol. It is used to
alert you to potential personal injury hazards.
Obey all safety messages that follow this symbol
to avoid possible injury or death.
Warning signals a hazard that may cause
serious injury or death if you do not follow the
recommended precautions.
Improperly using or maintaining this mower
could result in injury or death. To reduce this
potential, comply with the following safety
instructions.
Caution signals a hazard that may cause minor
or moderate injury if you do not follow the
recommended precautions.
The following instructions have been adapted from
the ANSI/OPEI standard B71.1—1998.
This manual uses two other words to highlight
information. Important: calls attention to special
mechanical information and Note: emphasizes
general information worthy of special attention.
General Operation
•
Read, understand, and follow all instructions on
the machine and in the manual. Be thoroughly
familiar with the controls and the proper use of
the mower before starting.
Warning
The engine exhaust from this product contains
chemicals known to the State of California to
cause cancer, birth defects, or other reproductive
harm.
•
•
Do not put hands or feet near or under rotating
parts. Keep clear of the discharge opening at all
times.
Important: This engine is not equipped with a spark
arrester muffler. It is a violation of California Public
Resource Code Section 4442 to use or operate this
Only allow responsible individuals, who are
familiar with the instructions, to operate the
mower.
Printed in USA
Original Instructions (EN)
E2003 by Lawn-Boy, Inc.
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All Rights Reserved
3
•
•
Never tamper with safety devices. Check their
proper operation regularly.
•
Grass catcher components are subject to wear,
damage, and deterioration, which could expose
moving parts or allow objects to be thrown.
Frequently check components and replace with
genuine Lawn-Boy parts, when necessary.
Keep mower free of grass, leaves, or other debris
build-up. Clean up oil or fuel spillage. Allow
mower to cool before storing.
•
•
Mower blades are sharp and can cut. Wrap the
blade or wear gloves, and use extra caution when
servicing them.
•
•
Stop and inspect the equipment if you strike an
object. Repair, if necessary, before restarting.
Never attempt to make wheel height adjustments
while the engine is running.
Do not change the engine governor setting or
overspeed the engine.
Safety/Instruction Decals
Important: Safety and instruction decals are located near areas of potential danger. Replace damaged decals.
92-2914
43-8480
92-2915
65-2690
93-7250
99-6018
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4
Product Overview
3
5
4
6
7
2
8
1
100-6365
(Model 10358 only)
9
m-6584a
10
1. Cutting height lever
2. Oil fill/Dipstick
6. Ignition key
(model 10357 only)
7. Fuel tank cap
8. Air filter
3. Recoil start handle
4. Self-propel drive bar
5. Blade control bar
104-7953
9. Primer
(Model 10357 only)
10. Spark plug
Note: The mulch plate and the rear bag (model
10358 only) are not shown for the purpose of clarity.
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5
Filling the Engine with Oil
Setup
Your mower does not come with oil in the engine,
Important: Remove and discard the protective plastic
sheet that covers the engine.
but it does come with a 20 oz. (0.59 l) bottle of oil.
Max. fill: 20 oz., type: SAE 30W detergent oil with an
API service classification of SF, SG, SH, or SJ.
Unfolding the Handle
1. Remove the dipstick.
Warning
Folding or unfolding the handle improperly can
damage the cables, causing an unsafe operating
condition.
S
S
Do not damage the cables when folding or
unfolding the handle.
m-6588
If a cable is damaged, contact an Authorized
Service Dealer.
m-6587
2. Slowly pour oil into the oil fill tube to raise the oil
level to the Full mark on the dipstick. Do not overfill.
1. Carefully move the upper handle forward until the
handle halves are in line and nest together as shown.
3. Install the dipstick securely.
Important: Change the engine oil after the first 2
operating hours; change it yearly thereafter. Refer
to Changing the Engine Oil on page 13.
Installing the Fuse
Model 10357 only
The fuse protects the electrical system. If the battery
does not charge or the engine does not start using
the starter, the fuse may be blown. Use a 40-amp
plug-in type fuse.
m-6585
2. Tighten the handle
knobs.
Important: You cannot start the mower with the
electric starter unless you install the fuse.
1. Use a flat-head
screw driver to unclip
the battery cover as
shown.
m-6586
3. Rotate the handle rearward (as shown) until it
clicks into place.
m-5147
Note: Unclip both ends of the battery cover before
removing it to prevent it from being damaged.
2. Install the fuse in
the fuse holder as
shown.
1
2
Note: Your mower
comes with a fuse in
your owner’s packet and
another fuse in the
battery box.
m-6585
m-4796
3. Install the battery box cover.
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6
Charging the Battery
Refer to Charging the Battery on page 14.
Before Operating
Danger
Gasoline is extremely flammable and explosive. A fire or explosion from gasoline can
burn you and others.
S
To prevent a static charge from igniting the gasoline, place the container and/or
mower directly on the ground before filling, not in a vehicle or on an object.
S
S
S
Fill the tank outdoors when the engine is cold. Wipe up spills.
Do not handle gasoline when smoking or around an open flame or sparks.
Store gasoline in an approved fuel container, out of the reach of children.
Warning
Adjusting the cutting height may bring you into contact with the moving blade, causing
serious injury.
S
S
Stop the engine and wait for all moving parts to stop.
Do not put your fingers under the housing when adjusting the cutting height.
Filling the Fuel Tank
Checking the Engine Oil
Level
Fill the fuel tank with fresh unleaded regular gasoline
from a major name-brand service station.
1. Remove the dipstick, wipe it clean, and fully
Important: To reduce starting problems next season,
add fuel stabilizer to the fuel all season, mixing it with
gasoline less than 30 days old.
install the dipstick.
1/2 in. (1 cm)
m-6588
m-6587
2. Remove the dipstick and check the oil level. If the
oil level is below the Add mark on the dipstick,
slowly pour oil into the oil fill tube to raise the oil level
to the Full mark on the dipstick. Do not overfill.
(Max. fill: 20 oz., type: SAE 30 detergent oil with an
API service classification of SF, SG, SH, or SJ.)
m-5570a
m-6587
3. Install the dipstick.
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7
Adjusting the Cutting Height
Adjust the cutting height
as desired. Set all four
wheels to the same
height.
2-1/2,
2,
1-1/2,
3,
1,
3-1/2,
FRONT
m-6589
m-6587
Adjusting the Handle Height
Squeeze the bottom of
the handle halves
C
B
together (as shown) and
change the handle holes
in which the pins (A) are
mounted, as follows:
A
•
Raise the handle
using hole (B).
m-5614
•
Lower the handle
using hole (C).
m-5612
Note: The cable guide is
not shown for the
purpose of clarity.
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8
Using the Self-propel Drive
Operation
To operate the self-propel drive, squeeze the
self-propel drive bar (A) toward the handle and hold it.
Starting the Engine
1. Firmly push in the
primer 3 times with your
thumb, holding the
primer in for a second
before releasing it each
time.
A
m-5572
Note: If the air
temperature is below
°
°
55 F (13 C), firmly push
the primer in 5 times.
m-5660
2. Hold the blade
control bar (A) against
the handle.
To disengage the self-propel drive, release the
self-propel drive bar.
Note: The maximum self-propel ground speed is
fixed. To reduce the ground speed, increase the
space between the self-propel drive bar and the
handle.
A
m-5644
Stopping the Engine
To stop the engine, release the blade control bar.
3. Start the engine using either the ignition key
(model 10357 only) or the recoil starter.
Important: When you release the blade control bar,
both the engine and blade should stop within
3 seconds. If they do not stop properly, stop using
your mower immediately and contact your Authorized
Service Dealer.
or
m-5592a
m-5645
4. If the mower does not start in 1 or 2 pulls, press
the primer button 1 or 2 times and try starting it again.
m-5656
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Important: The mulch plate baffle (A) must go behind
the front housing baffle (B) and between the blade
and the toe guard (C) to prevent it from contacting the
blade.
Installing the Mulch Plate
To convert from side discharging to mulching, remove
the cover plate and install the mulch plate.
Warning
An uncovered discharge opening could allow the
lawn mower to throw objects in the operator’s or
bystander’s direction and result in a serious
injury. Also, contact with the blade could occur.
A
B
C
Never operate the lawn mower unless you install
a cover plate, a mulch plate, or a grass chute and
catcher.
1. Remove the wing
screw (A) that fastens
the cover plate (B) to
the housing.
1072
A
B
1008a
5. Slide the mulch plate over the shoulder bolts (A).
2. Slide the cover plate counterclockwise and
remove it from the housing.
3. Place the front corner of the mulch plate baffle
into the opening of the housing.
A
4. Rotate the mulch plate counterclockwise and
push it down into the opening of the housing.
B
1008
6. Rotate the mulch plate clockwise.
7. Secure the mulch plate with the wing screw
(B above).
8. Check the clearance between the blade tips and
the baffle and ensure that there is no contact.
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10
Installing the Cover Plate
To convert from mulching to side discharging, remove
the mulch plate and install the cover plate.
Installing/Removing the
Rear Grass Bag
Model 10358 only
1. Remove the wing screw (A) that fastens the
cover or mulch plate to the housing.
Warning
A
An uncovered discharge opening could allow the
lawn mower to throw objects in the operator’s or
bystander’s direction and result in a serious
injury. Also, contact with the blade could occur.
Never operate the lawn mower unless you install
a cover plate, a mulch plate, or a grass chute and
catcher.
1. Remove the wing screw (A) that fastens the
mulch plate to the housing.
996
2. Slide the cover or mulch plate counterclockwise
and remove it from the mower housing.
3. Insert the front corner of the chute baffle into the
opening in the housing.
A
4. Rotate the chute clockwise and push it down into
the opening in the housing.
1008
Important: The chute
baffle (A) must go
behind the front housing
2. Slide the mulch plate counterclockwise and
remove it from the housing.
baffle (B) and between
the blade and the toe
guard (C) to prevent it
from contacting the
blade.
3. Slide the cover plate over the shoulder bolts.
4. Rotate the cover plate clockwise.
A
5. Secure the cover plate with the wing screw.
C
B
1073
5. Insert the chute
A
support rod (A) through
the hole in the right side
of the housing.
1014
6. Push the keyhole slots on the chute down over
the 2 shoulder bolts on the housing and slide the
chute clockwise to lock it in place.
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7. Secure the chute with the wing screw (A).
13. Close the rear of the
bag by folding the sides
in and pressing the
interlocking rear handle
halves together.
1012
A
14. Hang the interlocked rear bag handle halves on
the bag hanger.
1013
15. Grasp the front bag handle and slide it over the
flange of the grass chute.
8. Check the clearance between the blade tips and
the baffle and ensure that there is no contact.
16. Push downward on the front bag handle until it
seats into position.
Important: The baffle (A) must go behind the front
housing baffle (B) and between the blade and the toe
guard (C) to prevent it from contacting the blade.
A
1010
17. Ensure that the bag is taut on the top cloth area
between the front bag handle and rear bag handles.
B
C
Note: Use the lower holes to tighten the bag; use the
upper holes to loosen the bag.
Operating Tips
1072
•
•
•
Clear the area of sticks, stones, wire, branches,
and other debris that the blade could hit.
Avoid striking solid objects with the blade. Never
deliberately mow over any object.
If the mower strikes an object or starts to vibrate,
immediately stop the engine, disconnect the wire
from the spark plug, and examine the mower for
damage.
9. Remove the knob (A) and the bolt (B) that secure
the left upper and lower handle sections.
•
•
For best performance, install a new blade before
the cutting season begins.
D
Replace the blade when necessary with a
Lawn-Boy replacement blade.
Cutting Grass
B
A
•
Cut only about a third of the grass blade at a
time. Do not cut below the 2-inch (51 mm) setting
unless the grass is sparse or it is late fall when
grass growth begins to slow down. Refer to
Adjusting the Cutting Height on page 7.
C
1011
10. Hold a hanger clamp (C above) on the outside of
the handle sections and insert a bolt from the inside
of the handle sections through the holes in the hanger
clamp.
•
When cutting grass over 6 inches (15 cm) tall,
mow at the highest cutting height setting and walk
slower; then mow again at a lower setting for the
best lawn appearance. If the grass is too long, the
mower may plug and cause the engine to stall.
11. Position the leg of the bag hanger (D above) into
the hanger clamp groove and secure it with a knob.
12. Repeat steps 9 through 11 for the other side.
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12
•
Mow only dry grass or leaves. Wet grass and
leaves tend to clump on the yard and can cause
the mower to plug or the engine to stall.
•
•
Overlap cutting swaths instead of cutting a full
swath with each pass.
Set the cutting height on the front wheels one
notch lower than the rear wheels. For example,
set the front wheels at 2 inches (51 mm) and the
rear wheels at 2-1/2 inches (64 mm).
Warning
Wet grass or leaves can cause serious injury if
you slip and contact the blade. Mow only in dry
conditions.
Cutting Leaves
•
After cutting the lawn, ensure that half of the lawn
shows through the cut leaf cover. You may need
to make more than one pass over the leaves.
•
Alternate the mowing direction. This helps
disperse the clippings over the lawn for even
fertilization.
•
If there are more than 5 inches (13 cm) of leaves
on the lawn, set the front cutting height one or
two notches higher than the rear cutting height.
If the finished lawn appearance is unsatisfactory, try
one or more of the following:
•
•
•
•
Replace the blade or have it sharpened.
Walk at a slower pace while mowing.
Raise the cutting height on your mower.
Cut the grass more frequently.
•
•
Slow down your mowing speed if the mower does
not cut the leaves finely enough.
If you mow over oak leaves, you can add lime to
the grass in the spring to reduce the acidity of the
leaves.
Maintenance
Note: Determine the left and right sides of the mower by standing in the operating position.
Recommended Maintenance Schedule
Important: Refer to your engine operator’s manual for additional maintenance procedures.
Maintenance Service
Maintenance Procedure
Interval
• Check the engine oil level.
Each Use
• Remove grass clippings and dirt from under the housing.
• Replace the air filter; replace it more frequently in dusty operating conditions.
2
• Change the engine oil.
1
1 Year (25 Hours)
• Replace the blade or have the blade sharpened; replace it or have it sharpened
more frequently if the edge dulls quickly.
1
2 Years (50 Hours)
• Lubricate the self-propel drive.
• Replace the spark plug (refer to your engine operator’s manual).
• Clean the cooling system (refer to your engine operator’s manual).
1
4 Years (100 Hours)
• Empty the fuel tank before repairs as directed or before annual storage.
• Charge the battery monthly and before storage (model 10357 only).
Annual Storage
1
2
Whichever comes first
Change the engine oil after the first 2 operating hours.
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13
Preparing for Maintenance
1. Stop the engine and wait for all moving parts to
Changing the Engine Oil
Change the engine oil after the first 2 operating
stop.
hours; change it yearly thereafter.
Run the engine a few minutes before changing the oil
to warm it. Warm oil flows better and carries more
contaminants.
2. Disconnect the
A
spark plug wire from the
spark plug and hook it
onto the retaining post
(A) before performing
any maintenance
Refer to Preparing for Maintenance on page 13.
1. Remove the
dipstick.
procedure.
m-5589a
3. After performing the maintenance procedure(s),
connect the spark plug wire to the spark plug.
Note: Before tipping the mower to change the oil or
replace the blade, allow the fuel tank to run dry
through normal usage. If you must tip the mower prior
to running out of fuel, use a hand fuel pump to
remove the fuel. Always tip the mower onto the right
side.
m-6588
2. Tip the mower onto
the right side to drain
the used oil out through
the oil fill tube.
Warning
m-5590
Tipping the mower may cause the fuel to leak.
Gasoline is flammable, explosive and can cause
personal injury.
3. Slowly pour oil into
the oil fill tube until the
oil level reaches the Full
line on the dipstick. Do
not overfill. (Max. fill:
20 oz., type: SAE 30W
detergent oil with an API
service classification of
Run the engine dry or remove the gasoline with a
hand pump; never siphon.
Replacing the Air Filter
Replace the air filter yearly; replace it more frequently
in dusty operating conditions.
m-6588
SF, SG, SH, or SJ.)
4. Install the dipstick securely.
5. Dispose of the used oil properly at a local
recycling center.
Refer to Preparing for Maintenance on page 13.
1. Rotate the air filter
cover to remove it.
2. Replace the air filter.
3. Install the cover.
m-5594a
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14
Charging the Battery
Replacing the Blade
Important: You will need a torque wrench to
install the blade properly. If you do not have a
torque wrench or are uncomfortable performing this
procedure, contact an Authorized Service Dealer.
Model 10357 only
Warning
Examine the blade whenever you run out of gasoline.
If the blade is damaged or cracked, replace it
immediately. If the blade edge is dull or nicked, have
it sharpened or replace it.
Battery posts, terminals, and related accessories
contain lead compounds, chemicals known to the
State of California to cause cancer and
reproductive harm. Wash hands after handling
battery.
Warning
Charge the battery for 24 hours every month (every
25 starts) or as needed. Always use the charger in a
sheltered area and charge the battery at room
temperature (70_F or 22_C) whenever possible.
The blade is sharp; contacting the blade can
result in serious personal injury.
Wear cloth or leather gloves when servicing the
blade.
1. Connect the charger
to the mower wire
harness located below
the ignition key.
1. Disconnect the spark plug wire from the spark
plug and hook it onto the retaining post. Refer to
Preparing for Maintenance on page 13.
Important: Use only the
charger supplied with
the mower.
2. Tip the mower onto the right side.
m-5145
3. Remove the blade, saving all mounting hardware.
4. Install the new blade and all mounting hardware.
2. Plug the charger into a wall outlet.
When the battery no longer holds a charge, recycle or
dispose of the lead-acid battery according to local
codes.
Important: Position the curved ends of the blade to
point toward the mower.
Replacing the Fuse
Model 10357 only
If the battery does not charge or the engine does not
turn with the electric starter, the fuse may be blown.
Replace it with a 40-amp plug-in type fuse. Refer to
Installing the Fuse on page 5.
m-6590
Lubricating the Self-propel
Drive
1. Wipe the grease fittings (A) on the rear wheel
height adjustment levers with a clean rag.
2. Install a grease gun
onto each fitting and
gently apply 1 or 2
pumps of #2
multi-purpose lithium
grease.
5. Use a torque wrench to tighten the blade bolt to
60 ft-lb (82 N⋅m).
Important: A bolt torqued to 60 ft-lb (82 NVm) is
very tight. While holding the blade with a block of
wood, put your weight behind the ratchet or
wrench and tighten the bolt securely. This bolt is
very difficult to overtighten.
A
1018
Important: Excess grease may prevent the wheel
clutch from properly operating.
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15
Cleaning the Mower
1. Remove the bag (model 10358 only).
Folding the Handle
2. With the engine
running on a flat paved
surface, spray a stream
of water in front of the
right rear wheel.
Warning
Folding or unfolding the handle improperly can
damage the cables, causing an unsafe operating
condition.
1093
S
S
Do not damage the cables when folding or
unfolding the handle.
The water will splash into the path of the blade,
cleaning out the clippings.
If a cable is damaged, contact an Authorized
Service Dealer.
3. When no more clippings come out, stop the water
and move the mower to a dry area.
1. Loosen the handle
knobs until you can
move the upper handle
freely.
Storage
Store the mower in a cool, clean, dry place.
m-6586
2. Fold the upper handle forward as shown.
Preparing the Mower for
Storage
Important: Route the cables to the outside of the
handle knobs as you fold the upper handle.
Warning
Gasoline vapors can explode.
S
Do not store gasoline more than 30 days.
S
Do not store the mower in an enclosure near
an open flame.
m-6585
m-6585
S
Allow the engine to cool before storing it.
3. To unfold the handle, reverse the steps above.
1. On the last refueling of the year, add fuel
stabilizer to the fuel as directed by the engine
manufacturer.
Removing the Mower from
Storage
1. Remove the spark plug and spin the engine
rapidly using the starter to blow the excess oil from
the cylinder.
2. Run the mower until the engine stops from
running out of fuel.
3. Prime the engine and start it again.
4. Allow the engine to run until it stops. When you
can no longer start the engine, it is sufficiently dry.
2. Install the spark plug and tighten it with a torque
wrench to 15 ft-lb (20 Nꢀm).
5. Remove the wire from the spark plug and connect
the wire onto the retaining post.
3. Charge the battery (model 10357 only).
6. Remove the spark plug, add 1 oz. (30 ml) of oil
through the spark plug hole, and pull the starter rope
slowly several times to distribute oil throughout the
cylinder to prevent cylinder corrosion during the
off-season.
4. Connect the wire to the spark plug.
7. Loosely install the spark plug.
8. Tighten all nuts, bolts, and screws.
9. Charge the battery for 72 hours, then unplug the
battery charger and store the mower in an unheated
area. If you must store the mower in a heated area,
you must charge the battery every 90 days.
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The Lawn-Boy No-Worry Warranty
A Two-Year Full Warranty
(Limited Warranty for Commercial Use)
Silver Series WPM
SilverPro Series WPM
Commercial WPM
Conditions and Products Covered
Owner Responsibilities
For a period of two years from the date of purchase, Lawn-Boy and You must maintain your Lawn-Boy Product by following the
its affiliate, Lawn-Boy Warranty Company, pursuant to an agree- maintenance procedures described in the operator’s manual.
ment between them, jointly promise to repair any Lawn-Boy Such routine maintenance, whether performed by a dealer or by
Product used for normal residential purposes* if defective in you, is at your expense.
materials or workmanship or if it stops functioning due to the failure
of a component. The following time periods apply from the date of
Items and Conditions Not Covered
There is no other express warranty except for special emission
system coverage on some products. This express warranty does
not cover:
purchase:
Products
All Mowers
All Batteries
Warranty Period
•
•
2 year full warranty
1 year full warranty
•
Cost of regular maintenance service or parts, such as filters,
fuel, lubricants, oil changes, spark plugs, blade sharpening,
worn blade, cable/linkage adjustments, or brake and clutch
adjustments
This warranty covers the cost of parts and labor, but you must pay
transportation costs.
•
•
•
•
Any product or part which has been altered or misused or
required replacement or repair due to accidents or lack of
proper maintenance
This warranty applies to all Silver Series, SilverPro Series, and
Commercial Series Walk Power Mowers.
* Normal residential purposes means use of the product on the
same lot as your home. Use at more than one location is
considered commercial use, and the commercial use warranty
would apply.
Repairs necessary due to improper fuel, contaminants in the
fuel system, or failure to properly prepare the fuel system prior
to any period of non-use over three months
Repairs necessary due to improper battery care, electrical
supply irregularities, or failure to properly prepare the mower
prior to any period of non-use
Limited Warranty for Commercial Use
Lawn-Boy Walk Power Mowers used for commercial, institutional,
or rental use are warranted against defects in materials or
workmanship. Components failing due to normal wear are not
covered by this warranty. The following time periods apply from the
date of purchase:
Pickup and delivery charges
All repairs covered by this warranty must be performed by an
Authorized Lawn-Boy Service Dealer using Lawn-Boy approved
replacement parts.
Products
Warranty Period
1 year
45 days
General Conditions
•
•
Commercial Series Mowers
All Other Lawn-Boy Mowers
Repair by an Authorized Lawn-Boy Service Dealer is your sole
remedy under this warranty.
Neither Lawn-Boy or Lawn-Boy Warranty Company is liable for
indirect, incidental or consequential damages in connection with
the use of the Lawn-Boy Products covered by this warranty,
including any cost or expense of providing substitute equipment or
service during reasonable periods of malfunction or non-use
pending completion of repairs under this warranty.
Instructions for Obtaining Warranty Service
If you think that your Lawn-Boy Product contains a defect in
materials or workmanship, follow this procedure:
1. Contact any Lawn-Boy Authorized or Master Service Dealer to
arrange service at their dealership. To locate a dealer
convenient to you, refer to the Yellow Pages of your telephone Some states do not allow exclusions of incidental or consequential
directory (look under “Lawn Mowers”) or access our website at damages, or limitations on how long an implied warranty lasts, so
www.LawnBoy.com. U.S. Customers may also call the above exclusions and limitations may not apply to you.
800-421-9684 to use our 24-hour Lawn-Boy dealer locator
system.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
2. Bring the product and your proof of purchase (sales receipt) to
the Service Dealer.
If for any reason you are dissatisfied with the Service Dealer’s
analysis or with the assistance provided, contact us at:
Customer Care Department, Consumer Division
Lawn-Boy Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
800-LB-MOWER (800-526-6937) (U.S. customers)
877-484-9264 (Canada customers)
Countries Other than the United States or Canada
Customers who have purchased Lawn-Boy products exported from the United States or Canada should contact their Lawn-Boy
Distributor (Dealer) to obtain guarantee policies for your country, province, or state. If for any reason you are dissatisfied with your
Distributor’s service or have difficulty obtaining guarantee information, contact the Lawn-Boy importer. If all other remedies fail, you may
contact us at Lawn-Boy Warranty Company.
Part No. 374-0003 Rev. D
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