Lancom Systems Network Router 7111 VPN User Manual

LANCOM 7111 VPN  
LANCOM 8011 VPN  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Preface  
Preface  
LANCOM Systems  
Thank you for placing your trust in this  
product.  
The top models of the LANCOM router series serve as extremely powerful  
Dynamic VPN gateways for medium-sized and large locations.  
̈ Due to the Fast Ethernet uplink, LANCOM devices are ideal partners for all  
connection variants.  
̈ Integrated LANCOM High Security Firewall  
̈ With 100 up to 1000 VPN channels the LANCOM router series offers  
enough capacity for high-bandwidth couplings (LANCOM 8011 VPN with  
hardware accelerator).  
̈ With the IPSec extension LANCOM dynamic VPN it is possible to connect  
branch offices with dynamic IP addresses (standard broadband connec-  
tion) at any time—even if the receiving station is not online.  
̈ DMZ ports and separate internet address ranges (without NAT) support  
the operation of your own web servers.  
̈ The IP quality of service functions provide dynamic bandwidth manage-  
ment, in particular for Voice over IP telephone systems, for critical appli-  
cations or for certain user groups.  
̈ Due to its N:N IP address mapping also existing networks can be inte-  
grated seamlessly into VPNs.  
̈ The provided management tools LANconfig and LANmonitor support a  
complete real time monitoring apart from comfortable remote mainte-  
nance of the branch offices.  
̈ Further highlights are the extensive Firewall features, for example the  
Stateful Inspection, Intrusion Detection and protection from Denial-of-  
Service attacks.  
̈ Regular free software updates of the LANCOM operating system LCOS are  
available at any time.  
Security settings  
For a carefree use of your device, we recommend to carry out all security set-  
tings (e.g. Firewall, encryption, access protection, charge lock), which are not  
already activated at the time of purchase of your device. The LANconfig wizard  
’Check Security Settings’ will support you accomplishing this. Further informa-  
tion regarding this topic can be found in chapter ’Security settings’  
page 62.  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Preface  
We ask you additionally to inform you about technical developments and  
actual hints to your product on our Web page www.lancom.de, and to down-  
load new software versions if necessary.  
User manual and reference manual  
The documentation of your device consists of two parts: the user manual and  
the reference manual.  
You are now reading the user manual. It contains all information you need to  
start your LANCOM router. It also contains the most important technical spec-  
ification for the device.  
The reference manual can be found on the CD as an Acrobat (PDF) document.  
It is designed as a supplement to the user manual and goes into detail on top-  
ics that apply to a variety of devices. These include for example:  
̈ Systems design of the LCOS operating system  
̈ Configuration  
̈ Management  
̈ Diagnosis  
̈ Security  
̈ Routing and WAN functions  
̈ Firewall  
̈ Quality of Service (QoS)  
̈ Virtual Private Networks (VPN)  
̈ Virtual Local Networks (VLAN)  
̈ Wireless networks (WLAN)  
̈ LANCAPI  
̈ Further server services (DHCP, DNS, charge management)  
Model variants  
This user manual applies to the following models of the LANCOM router  
series:  
̈ LANCOM 7111 VPN  
̈ LANCOM 8011 VPN  
Model  
restriction  
The sections of the documentation that refer only to a range of models are  
marked either in the corresponding text itself or with appropriate comments  
placed beside the text.  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Preface  
In the other parts of the documentation, all described models have been clas-  
sified under the general term LANCOM router.  
This documentation was compiled …  
...by several members of our staff from a variety of departments in order to  
ensure you the best possible support when using your LANCOM product.  
In case you encounter any errors, or just want to issue critics or enhance-  
ments, please do not hesitate to send an email directly to:  
Our online services ( www.lancom.de) are available to you around the  
clock should you have any queries regarding the topics discussed in  
this manual or require any further support. In addition support from  
LANCOM Systems is also available to you. Telephone numbers and  
contact information for LANCOM Systems support can be found on a  
separate insert, or at the LANCOM Systems website.  
Notes symbols  
Very important instructions. If not followed, damage may result.  
Important instruction that should be followed.  
Additional instructions which can be helpful, but are not  
required.  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Contents  
Contents  
1 Introduction  
1.1 Which use does VPN offer?  
1.2 Firewall  
1.3 What does a router do?  
1.4 What can your LANCOM router do?  
2 Installation  
18  
2.1 Package contents  
2.2 System preconditions  
2.3.1 Status displays  
27  
2.5.2 Which software should you install?  
3 Basic configuration  
3.1 Which information is necessary?  
28  
30  
31  
3.1.3 Settings for the DSL connection  
3.1.4 Settings for the ISDN connection  
3.1.5 Connect charge protection  
3.2 Instructions for LANconfig  
3.3 Instructions for WEBconfig  
3.4 TCP/IP settings to workstation PCs  
31  
33  
37  
4 Setting up Internet access  
4.1 Instructions for LANconfig  
4.2 Instructions for WEBconfig  
39  
41  
41  
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̈ Contents  
5 Linking two networks  
42  
5.1 What information is necessary?  
5.1.1 General information  
43  
43  
45  
46  
47  
5.1.2 Settings for the TCP/IP router  
5.1.3 Settings for the IPX router  
5.1.4 Settings for NetBIOS routing  
5.2 Instructions for LANconfig  
5.3 Instructions for WEBconfig  
48  
6 Providing dial-up access  
50  
6.1 Which information is required?  
6.1.1 General information  
6.1.2 Settings for TCP/IP  
50  
51  
52  
52  
6.1.3 Settings for IPX  
6.2.1 Dial-up via VPN  
6.2.2 Dial-up via ISDN  
6.3 Instructions for LANconfig  
6.4 Instructions for WEBconfig  
55  
55  
58  
59  
7.1 Installation of the LANCOM CAPI fax modem  
7.2 Installation of the MS Windows fax service  
7.3 Sending a fax  
60  
60  
7.3.1 Send a fax with any given office application  
7.3.2 Send a fax with the MS Windows fax service  
8 Security settings  
62  
8.1 The security settings wizard  
8.1.1 Wizard for LANconfig  
8.1.2 Wizard for WEBconfig  
62  
62  
63  
8.2 The firewall wizard  
63  
63  
64  
8.2.1 Wizard for LANconfig  
8.2.2 Configuration under WEBconfig  
8.3 The security checklist  
64  
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̈ Contents  
9 Troubleshooting  
67  
68  
68  
9.1 No WAN connection is established  
9.2 DSL data transfer is slow  
9.3 Unwanted connections under Windows XP  
9.4 Cable testing  
10 Appendix  
70  
10.1 Performance data and specifications  
70  
10.2 Contact assignment  
10.2.1 DSL interface  
72  
72  
72  
73  
73  
10.2.2 ISDN-S interface  
0
10.2.3 Ethernet interfaces 10/100Base-T  
10.2.4 Configuration interface (Outband)  
10.3 CE declaration of conformity  
73  
11 Index  
74  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Chapter 1: Introduction  
1 Introduction  
The models of the LANCOM router series operate as powerful Dynamic VPN  
gateways with 200, 500 or 1000 VPN channels for remote sites or mobile  
users.  
Due to the Fast Ethernet uplink, the devices are the ideal partner for almost  
all WAN connection variants. The integrated multi protocol router and the  
integrated firewall enable a secure internet access for the local network. The  
ISDN interface is mainly used to establish Dynamic VPN connections to remote  
sites with dynamic IP addresses.  
1.1 Which use does VPN offer?  
A VPN (Virtual Private Network) can be used to set up cost-effective, public  
IP networks, for example via the ultimate network: the Internet.  
The model LANCOM 7111 VPN is equipped with 100 VPN channels by  
default, the LANCOM 8011 VPN with 200 channels. With the addi-  
tional LANCOM VPN Option the LANCOM 8011 VPN can be upgraded  
to 500 or 1000 channels.  
While this may sound unspectacular at first, in practice it has profound effects.  
To illustrate this, let's first look at a typical corporate network without VPN  
technology. In the second step, we will see how this network can be optimized  
by the deployment of VPN.  
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̈ Chapter 1: Introduction  
Conventional network infrastructure  
First, let's have a look at a typical network structure that can be found in this  
form or similar forms in many companies:  
LAN  
Head Office  
ISDN  
ISDN  
LAN  
Workstation in  
remote access,  
e.g. homework  
Internet  
Subsidiary  
The corporate network is based on the internal network (LAN) in the head-  
quarters. This LAN is connected to the outside world in three ways:  
A subsidiary is connected to the LAN, typically using a leased line.  
PCs dial into the central network via modem or ISDN connections (Remote  
Access Service – RAS).  
The central LAN has a connection to the Internet so that its users can  
access the Web, and send and receive e-mail.  
All connections to the outside world are based on dedicated lines, i.e.  
switched or leased lines. Dedicated lines are very reliable and secure. On the  
other hand, they involve high costs. In general, the costs for dedicated lines  
are dependent on the distance. Especially in the case of long-distance con-  
nections, keeping an eye out of cost-effective alternatives can be worthwhile.  
The appropriate hardware must be available in the headquarters for every  
type of required connection (analog dial-up, ISDN, leased lines). In addition  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Chapter 1: Introduction  
to the original investment costs, ongoing costs are also incurred for the  
administration and maintenance of this equipment.  
Networking via the Internet  
The following structure results when using the Internet instead of direct con-  
nections :  
LAN  
Head Office  
Internet  
Workstation in remote  
access  
Subsidiary  
All participants have fixed or dial-up connections to the Internet. Expensive  
dedicated lines are no longer needed.  
All that is required is the Internet connection of the LAN in the headquar-  
ters. Special switching devices or routers for dedicated lines to individual  
participants are superfluous.  
The subsidiary also has its own connection to the Internet.  
The RAS PCs connect to the headquarters LAN via the Internet.  
The Internet is available virtually everywhere and typically has low access  
costs. Significant savings can thus be achieved in relation to switched or ded-  
icated connections, especially over long distances.  
The physical connection no longer exists directly between two participants;  
instead, the participants rely on their connection to the Internet. The access  
technology used is not relevant in this case: ideally is the use of broadband  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Chapter 1: Introduction  
technologies such as DSL (Digital Subscriber Line) or G.703 (2-Mbit leased  
lines). But also a conventional ISDN line can be used.  
The technologies of the individual participants do not have to be compatible  
to one another, as would be the case for conventional direct connections. A  
single Internet access can be used to establish multiple simultaneous logical  
connections to a variety of remote stations.  
The resulting savings and high flexibility makes the Internet (or any other IP  
network) an outstanding backbone for a corporate network.  
1.2 Firewall  
The integrated Stateful Inspection Firewall ensures an effective protection  
against undesired intrusion in your network by permitting only incoming data  
traffic as reaction to outgoing data traffic. The router’s IP masquerading func-  
tion hides all workstations of the LAN behind a single public IP address. The  
actual identities (IP addresses) of the individual workstations remain con-  
cealed. Firewall filters of the router permit specific IP addresses, protocols and  
ports to be blocked. With MAC address filters it is also possible to specifically  
monitor the access of workstations in the LAN to the IP routing function of the  
device.  
LAN  
Internet  
Firewall  
LANCOM  
Further important features of the Firewall are  
̈ Intrusion Detection  
Break-in attempts into the local network or on the central Firewall are rec-  
ognized, repelled and logged by the Intrusion Detection system (IDS) of  
the LANCOM Wireless DSL. Thereby it can be selected between logging  
within the device, email notification, SNMP trap or SYSLOG alarms.  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Chapter 1: Introduction  
̈ Denial-of-Service Protection  
Attacks from the Internet can be break-in attempts as well as attacks with  
the aim of blocking the accessibility and functionality of individual  
services. Therefore a LANCOM Wireless DSL is equipped with appropriate  
protective mechanisms, which recognize well-known hacker attacks and  
which guarantee the functionality.  
̈ Quality-of-Service / Traffic management  
The generic term Quality-of-Service (brief: QoS) summarizes the functions  
of the LANCOM which guarantee certain service qualities. The advantage  
is that the QoS functions can take place by means of the existing powerful  
classification methods of the Firewall (e.g. limitation of subnetworks,  
single workstations or certain services).  
Guaranteed minimum bandwidths give priority to enterprise critical appli-  
cations, VoIP PBX installations or certain user groups.  
More details about the function of the Stateful Inspection Firewall of  
your LANCOM router can be found in the reference manual on the  
LANCOM CD.  
1.3 What does a router do?  
The following sections describe the functionality of routers in general.  
The functions supported by your device are listed in the table ’What  
can your LANCOM router do?’ page 15.  
Routers connect LANs at different locations and individual PCs to form a Wide  
Area Network (WAN). With the appropriate rights, any computer in this WAN  
can access other computers and services of the complete WAN (as with 'PC 1'  
accessing 'Server A' in the remote LAN in the diagram).  
server A  
PC 1  
WAN connection  
router  
router  
LAN 1  
LAN 2  
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̈ Chapter 1: Introduction  
Connecting a LAN to the Internet does not technically differ from coupling  
two LANs. The only difference is that it is not just a handful of computers  
behind the Internet provider's router. Instead, it is the net of the networks -  
the public Internet.  
1.3.1 Bridgehead to the WAN  
All routers have at least two connections:  
̈ at least one for the LAN  
̈ at least one for WAN connections  
In addition to LAN connectivity (10/100 Mbps Ethernet), several models also  
offer an integrated switch. For the connecting to the WAN, the routers use  
ISDN, xDSL/cable or ADSL connectors. Several devices contain additionally a  
wireless network card and can thus integrate also stations of WLANs (Wireless  
LANs) into the routing.  
The router's task is to transfer data from the local network to the target net-  
work via a suitable WAN connection. Data is also transferred from the WAN  
to the desired recipients in the LAN.  
1.3.2 Areas of deployment for routers  
Routers are mainly used for the following applications:  
̈ Internet access for a LAN (e.g. via DSL or ISDN)  
The Internet consists of countless large and small networks that are inter-  
connected into the world's largest WAN via routers. The router links all the  
workstation computers on your local area network to the global Internet.  
Security functions such as IP masquerading protect your LAN against  
unauthorized access from outside.  
̈ LAN to LAN coupling (via VPN or ISDN)  
LAN to LAN coupling links individual LANs to form one large network,  
even if this means crossing continents. A typical example: A branch office  
is to be connected to the LAN of the headquarters. In principle, you can  
connect LANs in two ways:  
Not possible with  
all LANCOM  
devices.  
High-speed coupling via VPN  
The fastest and most economical LAN to LAN links are possible with  
VPN (Virtual Private Network) technology, as VPN uses the Internet as  
the basis for its communications. The fast xDSL connection of the  
router comes into its own here. The precondition: a VPN gateway with  
14  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Chapter 1: Introduction  
access to the Internet is required on either side of the network inter-  
connection.  
VPN tunnel via the  
Internet  
VPN gateways  
Conventional via ISDN  
Without VPN, a LAN to LAN interconnection can alternatively be real-  
ized via ISDN. In this case, an intelligent line management and  
sophisticated filter mechanisms keeps connection costs low.  
̈ Remote access to the company network (via VPN or ISDN)  
The work of many office workers in modern organizations is less and less  
dependent on any definite location—the most important factor here is  
unimpaired access to shared and freely available information.  
Remote Access Service (RAS) is the magic word here. Employees working  
from home or field staff can dial into the company network via VPN or  
ISDN. When working with remote access via ISDN, the router protects the  
company network: the call back function only grants access to known and  
registered users.  
1.4 What can your LANCOM router do?  
The following table contains a direct comparison of the properties and func-  
tions of your devices with other models:  
LANCOM 7111  
VPN  
LANCOM 8011  
VPN  
Application  
Internet access  
LAN to LAN coupling via VPN  
LAN to LAN coupling via ISDN  
100 tunnel  
200 tunnel,  
optional 500 or 1000  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Chapter 1: Introduction  
LANCOM 7111  
VPN  
LANCOM 8011  
VPN  
RAS server (via VPN)  
100 tunnel  
200 tunnel,  
optional 500 or 1000  
RAS server (via ISDN)  
IP router  
IPX router (via ISDN), e.g. for coupling of Novell networks or dialling  
into Novell networks  
NetBIOS proxy for coupling of Microsoft peer-to-peer networks via  
ISDN  
DHCP and DNS server (for LAN and WAN)  
N:N mapping for routing networks using the same IP address ranges  
via VPN  
LANCAPI server for the operating with office applications as fax or  
answering machine via ISDN interface  
ISDN leased lines  
WAN connection  
Fast Ethernet  
ISDN S0 for establishing Danymic VPN connections to remote sites with  
dynamic IP addresses  
LAN connection  
4 individual Fast Ethernet LAN ports, switchable separately, e.g. as  
LAN switch or separate DMZ ports, auto crossover.  
Security functions  
IP masquerading (NAT, PAT) to hide all workstations of the LAN behind  
one common public IP address.  
Stateful Inspection Firewall with Intrusion Detection and DoS-Protec-  
tion  
Firewall filters for a selective locking of IP addresses, protocols and  
ports  
MAC address filter control e.g. the access of LAN workstations to IP  
routing functions  
Configuration protection to block “brute force attacks“  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Chapter 1: Introduction  
LANCOM 7111  
VPN  
LANCOM 8011  
VPN  
Quality of Service  
Dynamic bandwidth management / IP-Traffic Shaping  
Bandwidth limiting with absolute or per connection transfer limits,  
separated from send or receive site  
TOS or DiffServ priority queuing  
Automatic packet size adaption incl. PMTU adjustment or fragmenta-  
tion.  
Configuration  
Configuration with LANconfig or with web browser, additionally termi-  
nal mode for Telnet or other terminal programs, SNMP interface and  
TFTP server function.  
Remote configuration via ISDN (with ISDN-PPP connections e.g. via  
Windows network and dial-up connections)  
Serial configuration interface  
Callback function with PPP authentication mechanisms for restriction  
to fixed ISDN telephone numbers  
FirmSafe with firmware versions for absolutely secure software  
upgrades  
Optional software extensions  
LANCOM Service-Option  
LANCOM VPN Option with 500 or 1000 tunnel  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Chapter 2: Installation  
2 Installation  
This chapter will assist you to quickly install hardware and software. First,  
check the package contents and system requirements. The device can be  
installed and configured quickly and easily if all prerequisites are fulfilled.  
2.1 Package contents  
Please check the package contents for completeness before starting the  
installation. In addition to the device itself, the package should contain the  
following accessories:  
LANCOM7111 LANCOM8011  
VPN  
VPN  
Cable for integrated power supply  
LAN connector cable (green plugs)  
WAN connector cable (dark blue plugs)  
ISDN connector cable (light blue plugs)  
rubber base, 19” mounting kit  
LANCOM CD  
Printed installation guide  
Printed user manual  
Printed reference manual  
If anything is missing, please contact your retailer or the address stated on the  
delivery slip of the unit.  
2.2 System preconditions  
Computers that connect to a LANCOM router must meet the following mini-  
mum requirements:  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Chapter 2: Installation  
̈ Operating system that supports TCP/IP, e.g. Windows XP, Windows Mil-  
lennium Edition (Me), Windows 2000, Windows 98, Windows 95, Win-  
dows NT, Linux, BSD Unix, Apple Mac OS, OS/2, BeOS.  
̈ Access to the LAN via the TCP/IP protocol.  
The LANtools and the LANCAPI functions also require a Windows  
operating system. A web browser is required for access to WEBconfig.  
2.3 Introducing LANCOM router  
This section introduces your device. We will give you an overview of all status  
displays, connections and switches.  
While the information in this section is useful for the installation of the  
device, it is not absolutely essential. You may therefore skip this sec-  
tion for the time being and go straight forward to ’Hardware installa-  
tion’ page 24.  
2.3.1 Status displays  
The front panel of the unit feature a series of light emitting diodes (LEDs) that  
provide information on the status of the device. On the LANCOM 8011 VPN a  
two-lined display additionally shows information on the status.  
Front side  
The various LANCOM router models have different numbers of indicators on  
the front panel depending on their functionality.  
LANCOM 8011 VPN  
³·  
» ¿  
²º¾µ  
´
ETH4  
ETH3  
ETH2  
ETH1  
WAN  
ISDN  
COM  
L
LANCOM 8011 VPN  
Firmware 3.40  
Meanings of the LEDs  
In the following sections we will use different terms to describe the behaviour  
of the LEDs:  
̈ Blinking means, that the LED is switched on or off at regular intervals in  
the respective indicated colour.  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Chapter 2: Installation  
̈ Flashing means, that the LED lights up very briefly in the respective col-  
our and stay then clearly longer (approximately 10x longer) switched off.  
̈ Inverse flashing means the opposite. The LED lights permanently in the  
respective colour and is only briefly interrupted.  
̈ Flickering means, that the LED is switched on and off in irregular inter-  
vals.  
Power ³  
This LED indicates that the device is operational. After the device has been  
switched on, it will flash green for the duration of the self-test. After the self-  
test, either an error is output by a flashing red light code or the device starts  
and the LED remains lit green.  
off  
Device off  
green  
green  
blinking  
Self-test when powering up  
Device ready for use  
constantly on  
blinking alternately  
red/  
green  
Device insecure: configuration password not assigned  
red  
blinking  
Time or connect-charge reached  
The power LED flashes red/green in alternation until a configuration  
password has been specified. Without a configuration password, the  
configuration data of the LANCOM is insecure. Under normal circum-  
stances, you would assign a configuration password during the basic  
configuration (see instructions in the following chapter). For informa-  
tion about a later assignment of the configuration password see the  
section ’Security settings’ page 62.  
Online ·  
The Online LED indicates the overall status of all WAN ports:  
off  
No active connection  
green  
green  
green  
red  
flashing  
Establishing first connection  
inverse flashing Establishing further connection  
constantly on  
constantly on  
At least one connection established  
Error establishing the previous connection  
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̈ Chapter 2: Installation  
Flashing Power LED but no connection?  
LANCOM  
Systems  
There's no need to worry if the Power LED blinks red and you can no  
longer connect to the WAN. This simply indicates that a preset time or  
connect-charge limit has been reached. There are three methods  
available for unlocking:  
Signal for reached time  
or connect-charge  
limit  
̈ Reset connect charge protection.  
̈ Increase the limit that has been reached.  
̈ Completely deactivate the lock that has been triggered (set limit  
to '0').  
If a time or connect charge limit has been reached, you will be notified in LANmonitor. To  
reset the connect charge protection, select Reset Charge and Time Limits in the context  
menu (right mouse click). You can configure the connect charge settings in LANconfig under  
Management ̈ Costs (you will only be able to access this configuration if 'Complete con-  
figuration display' is selected under View ̈ Options…).  
You will find the connect charge protection reset in WEBconfig and all parameters under  
Expert Configuration ̈ Setup ̈ Charges-module.  
VPN »  
VPN connection status  
off  
No VPN channel established  
Connection established  
First connection  
green  
green  
green  
green  
blinking  
flashing  
inverse flashing Further connections  
constantly on VPN channel is established  
Security ¿  
Status of the Firewall. Shows the state of security settings and blocked attacks  
on the secured network.  
green  
constantly on  
blinking  
Security settings are okay. Rules for filtering packets are  
established  
red/  
green  
Insecure configuration  
red  
flickering  
Security alarm: filtering packets with Firewall rules  
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ETH 1 to ETH 4 ´  
Connection status and data traffic of the four LAN ports with integrated  
switch:.  
off  
No network device connected  
Connection to network device, no data traffic  
Data traffic  
green  
green  
red  
constantly on  
flickering  
flickering  
Collision of packets  
WAN link ²  
WAN data ¶  
ISDN status º  
Connection status of the WAN connection:  
off  
Not connected  
green  
green  
green  
blinking  
Establishing first connection  
Protocol negotiations  
Connection established  
flashing  
constantly on  
Data traffic via the WAN connection:  
off  
No network device connected  
green  
green  
red  
constantly on  
flickering  
Connection established  
Data traffic (send or receive)  
Collision of packets  
flickering  
Connection status of ISDN S connection:  
0
off  
Not connected or no S0 voltage (no error message)  
green  
blinking  
Initializing D-channel (establishing contact with the connec-  
tion point)  
green  
red  
constantly on  
flickering  
D channel ready for use  
D channel error  
red  
constantly on  
Activation of D channel failed  
If the ISDN status LED goes out automatically, this does not indicate  
an S bus error. Many ISDN connections and PBXs put the S bus into  
0
0
a power-save mode after a certain time. The S bus is automatically  
0
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reactivated as required, and the ISDN status LED will once again light  
up green.  
ISDN Chan 1  
ISDN Chan 2 ¾  
Data traffic on the ISDN B channels (separate per B channel with LANCOM  
7111 VPN, for both ISDN B channels with LANCOM 8011 VPN):  
off  
No connection established  
Dialling  
green  
green  
green  
blinking  
flashing  
Establishing first connection  
inverse flashing Establishing further connection (only if B channel 1 and B  
channel 2 share display)  
green  
green  
constantly on  
flickering  
Connection established via B channel  
Data traffic (send or receive)  
COM µ  
(only LANCOM  
Connection status of the serial configuration port:  
8011 VPN)  
off  
No session logged in  
green  
green  
constantly on  
flickering  
Serial configuration session logged in  
Data transmission on serial configuration session  
LCD display  
Only LANCOM  
8011 VPN  
The LCD display of the LANCOM 8011 VPN shows the following information  
in two lines with 16 characters in revolving alternation:  
̈ Device name  
̈ Firmware version  
̈ Temperature  
̈ Date and time  
̈ CPU usage  
̈ Memory usage  
̈ Number of VPN channels  
̈ Data transfer downstream  
̈ Data transfer upstream  
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2.3.2 The back of the unit  
Ports and switches of the router are placed on the front and back:  
ETH4  
ETH3  
ETH2  
ETH1  
WAN  
ISDN  
COM  
LANCOM 8011 VPN  
³
·
»
¿ ´  
The following ports can be found on the front side:  
Four 10/100Base Tx ports for local networks  
WAN port  
ISDN/S port  
0
Serial configuration interface  
Reset switch  
The following ports can be found on the back:  
Voltage Switch  
Port for power cable  
The reset switch has two different functions depending on the length of time that it is  
pressed:  
̈ Restarting the device (soft reset) – push the button for less than five seconds. The  
device will restart.  
̈ Resetting the configuration (hard reset) – push the button for more than five seconds.  
All the device's LEDs will light up green and stay on. As soon as the reset switch is  
released, the device will restart with factory default settings.  
2.4 Hardware installation  
The installation of the LANCOM router base station takes place in the follow-  
ing steps:  
Mounting – If desired, mount the device into a free slot of a 19” rack.  
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LAN – connect the LANCOM router to your LAN or to an individual PC. For  
that purpose, plug the included network cable (green plugs) into the LAN  
connector of the device ¿ and the other end into a free network connect-  
ing socket of your local network, into a free socket of a hub/switch or into  
the network socket of an individual PC.  
The LAN connector identifies automatically the transfer rate (10/100  
Mbps) of the connected network device (autosensing). A parallel connec-  
tion of devices with different speeds and types is possible.  
You should never have more than one unconfigured LANCOM router  
in a network segment at any given time. All unconfigured LANCOM  
router devices use the same IP address (with the final digits '254'),  
which would result in an address conflict. To avoid problems, always  
configure multiple LANCOM router devices one at a time, immediately  
assigning each device a unique IP address (one that does not end with  
'254').  
WAN – connect the WAN port º with the included connector cable (dark  
blue plug) e. g. with the ethernet port of a DSL modem or of a cable  
modem.  
ISDN – to connect the LANCOM router to the ISDN, plug one end of the  
supplied ISDN connector cable (light blue plugs) in the ISDN/S port of  
0
the router and the other end into an ISDN/S multi-device mode or point-  
0
to-point mode connection.  
Configuration port – you may optionally connect the router directly to  
the serial port (RS-232, V.24) of a PC. Use the cable supplied for this pur-  
pose. Connect the configuration port of the LANCOM ² with a free serial  
port of the PC.  
Connect to power – Connect socket · of the unit to a power supply  
using the included power adapter and switch it on ³.  
With the LANCOM 7111 VPN only use the included power supply unit!  
Using an unsuitable power supply unit may cause damage or injury.  
Operational? – After a short device self-test the Power LED will be per-  
manently lit. Green LAN LEDs indicate the LAN sockets that have function-  
ing connections.  
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Example for LANCOM 8011 VPN  
Configuration PC with  
serial port  
ISDN-(NTBA)  
LAN  
DMZ  
Network terminator,  
e.g. SDSL modem  
2.5 Software installation  
This section covers the installation of the included system software LANtools  
for Windows.  
You may skip this section if you use your LANCOM router exclusively  
with computers running operating systems other than Windows.  
2.5.1 Starting LANCOM setup  
Place the LANCOM CD in your CD drive. The LANCOM setup program will start  
automatically.  
If the setup program does not start automatically, run AUTORUN.EXE  
in the root folder of the LANCOM CD.  
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In Setup select Install LANCOM Software. The following selection menus  
will appear on the screen:  
2.5.2 Which software should you install?  
̈ LANconfig is the configuration program for all LANCOM routers and  
Wireless LAN access points. WEBconfig can be used alternatively or in  
addition via a web browser.  
̈ LANmonitor lets you monitor on a Windows PC all LANCOM routers and  
Wireless LAN access points.  
̈ LANCAPI is a special form of the CAPI-2.0 interface that all workstations  
of the LAN need to get access to office communication functions as fax or  
EuroFile transfer. With LANCAPI Dial-Up Networking Support, single  
workstations can realize dial-up connections to an Internet provider via  
LANCAPI. The CAPI fax modem makes you available a first class fax  
driver.  
̈ The LANCOM VPN Client enables a setting of VPN connections from a  
remote workstation via Internet to a router with LANCOM VPN Option.  
̈ With LANCOM Online Documentation, you can copy the documenta-  
tion files on your PC.  
Select the appropriate software options and confirm your choice with Next.  
The software is automatically installed.  
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̈ Chapter 3: Basic configuration  
3 Basic configuration  
The basic configuration can be performed on a step-by-step basis using a  
convenient setup wizard to guide you through the setup process and prompt  
you for the required information.  
First, this chapter will inform you which information is required for the basic  
configuration. Use this section to assemble the information you will need  
before launching the wizard.  
Next, enter the data in the setup wizard. Launching the wizard and the proc-  
ess itself are described step by step - with separate sections for LANconfig and  
WEBconfig. Thanks to the information that you have collected in advance, the  
basic configuration is quick and effortless.  
At the end of this chapter we will show you the settings that are needed for  
the LAN's workstations to ensure trouble-free access to the router (’TCP/IP  
settings to workstation PCs’ page 37).  
3.1 Which information is necessary?  
The basic configuration wizard will take care of the basic TCP/IP configuration  
of the router, protect the device with a configuration password, and will set  
up the ISDN connection if required. The following descriptions of the informa-  
tion required by the wizard are grouped in these three configuration sections:  
̈ TCP/IP settings  
̈ protection of the configuration  
̈ information on DSL connection  
̈ information on ISDN connection  
̈ configuring connect charge protection  
3.1.1 TCP/IP settings  
The TCP/IP configuration can be realized in two ways: either as a fully auto-  
matic configuration or manually. No user input is required for the fully auto-  
matic TCP/IP configuration. All parameters are set automatically by the setup  
wizard. During manual TCP/IP configuration, the wizard will prompt you for  
the usual TCP/IP parameters: IP address, netmask etc. (more on these topics  
later).  
Fully automatic TCP/IP configuration is only possible in certain network envi-  
ronments. The setup wizard therefore analyses the connected LAN to deter-  
mine whether it supports fully automatic configuration.  
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New LAN—fully automatic configuration possible  
If all connected network devices are still unconfigured, the setup wizard will  
suggest fully automatic TCP/IP configuration. This may be the case in the fol-  
lowing situations:  
̈ a single PC is connected to the router  
̈ setup of a new network  
Fully automatic TCP/IP configuration will not be available when integrating  
the LANCOM router in an existing TCP/IP LAN. In this case, continue with the  
section ’Information required for manual TCP/IP configuration’ page 29.  
The result of the fully automatic TCP/IP configuration: the router will be  
assigned the IP address '172.23.56.1' (netmask '255.255.255.0'). In addition,  
the integrated DHCP server will be enabled so that the LANCOM router can  
automatically assign IP addresses to the devices in the LAN.  
Configure manually nevertheless?  
The fully automatic TCP/IP configuration is optional. You may also select man-  
ual configuration instead. Make your selection after the following considera-  
tions:  
̈ Choose automatic configuration if you are not familiar with networks and  
IP addresses.  
̈ Select manual TCP/IP configuration if you are familiar with networks and  
IP addresses, and one of the following conditions is applicable:  
You have not yet used IP addresses in your network but would like to  
do so now. You would like to specify the IP address for your router,  
selecting it from the address range reserved for private use, e.g.  
'10.0.0.1' with the netmask '255.255.255.0'. At the same time you  
will set the address range that the DHCP server uses for the other  
devices in the network (provided that the DHCP server is switched on).  
You have previously used IP addresses for the computers in your LAN.  
Information required for manual TCP/IP configuration  
During manual TCP/IP configuration, the setup wizard will prompt you for the  
following information:  
̈ IP address and netmask for the LANCOM router  
Assign a free IP address from the address range of your LAN to the  
LANCOM router and specify the netmask.  
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̈ Enable DHCP server?  
Disable the DHCP server function in the LANCOM router if you would like  
to have a different DHCP server assign the IP addresses in your LAN.  
3.1.2 Configuration protection  
The password for configuration access to the LANCOM router protects the  
configuration against unauthorized access. The configuration of the router  
contains a considerable amount of sensitive information such as your Internet  
access information. We therefore strongly recommend protecting it with a  
password.  
The setup wizard for the basic configuration automatically disables remote  
configuration access via ISDN, thus protecting your configuration against  
tampering. ISDN remote configuration access can be enabled at any time  
using the security wizard (see ’Have you permitted remote configuration?’  
page 69).  
3.1.3 Settings for the DSL connection  
For the WAN connection it may be necessary to enter the transfer protocol  
being used. The wizard will e.g. automatically enter the correct settings for  
major DSL providers. You only need to enter the protocol used by your access  
provider if the wizard does not list your provider.  
3.1.4 Settings for the ISDN connection  
Set up the basic configuration of your ISDN connection if required. You will  
need the following data:  
̈ One or more ISDN MSNs on which the router will accept calls. MSNs are  
ISDN subscriber numbers that are assigned to you by your telephone pro-  
vider. They are normally entered without an area code. These numbers are  
only relevant for the router functions (LAN to LAN coupling, RAS), not for  
remote configuration and LANCOM VPN Option.  
̈ A dialing prefix for access to the public telephone network. This is nor-  
mally required only when using an ISDN PBX. '0' is the usual prefix. It is  
used for all outgoing calls.  
̈ Finally, you should know whether your telephone provider transmits an  
ISDN connect-charge pulse. This signal can be used by the LANCOM  
router for connect-charge budgets and the accounting function.  
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3.1.5 Connect charge protection  
Connect charge protection blocks connections that go beyond a previously set  
amount, protecting you from unexpectedly high connection costs.  
In a LANCOM router, there are three independent budgets: For DSL access,  
you can set a maximum connection time in minutes. In addition to this time  
budget, there is also a budget for limiting ISDN connection charges.  
In order for the limitations according to connect charge rates to func-  
tion properly, it is necessary to enter the information for connect  
charge rates through ISDN.  
Any budget can be deactivated by entering the value '0'.  
It is possible to completely turn off connect charge protection  
3.2 Instructions for LANconfig  
Start up LANconfig by clicking Start ̈ Programs ̈ LANCOM ̈  
LANconfig  
LANconfig automatically detects the new LANCOM router in the TCP/IP  
network. Then the setup wizard starts that will help you make the basic  
settings of the device or will even do all the work for you (provided a suit-  
able network environment exists).  
If the setup wizard does not start automatically, start a manual search  
for new devices on all ports (if the LANCOM router is connected via a  
serial port) or in the network (Device ̈ Find).  
If you cannot access an unconfigured LANCOM router, the problem  
may be due to the netmask of the LAN: with less than 254 possible  
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hosts (netmask > '255.255.255.0'), please ensure that the IP address  
'x.x.x.254' is located in your own subnet.  
If you have chosen automatic TCP/IP configuration, please continue with  
Step .  
If you would like to configure the TCP/IP settings manually, assign an  
available address from a suitable address range to the LANCOM router.  
Confirm your choice with Next.  
Specify whether or not the router should act as a DHCP server. Make your  
selection and confirm with Next.  
In the following window, specify the password for configuration access.  
Note that the password is case-sensitive and ensure that it is sufficiently  
long (at least 6 characters).  
In addition, you may specify whether the device may only be configured  
from the local network or whether remote configuration via the WAN (i.e.  
a remote network) is also permissible.  
Please note that enabling this will also permit remote configuration  
via the Internet. You should always make sure that the configuration  
access is protected with a password.  
In the next window, select your DSL provider from the list that is displayed.  
If you select 'My provider is not listed here,' you must enter the transfer  
protocol used by your DSL provider manually. Confirm your choice with  
Next.  
Enter the ISDN subscriber numbers (as MSNs, i.e. without area code) on  
which the router will accept calls. Multiple numbers are separated by  
semicolons. If you do not specify any MSNs, the router will answer all  
incoming calls on the ISDN connection.  
In addition, you can enter a trunk code for dialling into ISDN. Finally, you  
should specify whether or not the tariff information is to be transmitted at  
your ISDN connection. Confirm your choice with Next.  
Connect charge protection can limit the cost of DSL and ISDN connections  
to a predetermined amount if desired. Confirm your choice with Next.  
Complete the configuration with Finish.  
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Section ’TCP/IP settings to workstation PCs’ on page 37 will describe  
the settings required for the individual workstations in the LAN.  
3.3 Instructions for WEBconfig  
To configure the router with WEBconfig you must know how to address it in  
the LAN. The reaction of the devices, as well as their accessibility for configu-  
ration via web browser is dependent on whether a DHCP server and a DNS  
server are already active in the LAN, and whether these two server processes  
exchange the assignment of IP addresses to symbolic names within the LAN  
between each other.  
After powered on, unconfigured LANCOM devices check first, whether a DHCP  
server is already active in the LAN. Dependent on the situation, the device is  
able to switch on its own DHCP server or, alternatively, to activate its DHCP  
client mode. In this second operating mode, the device itself can obtain an IP  
address from a DHCP server already existing in the LAN.  
Network without DHCP server  
In a network without DHCP server, unconfigured LANCOM devices activate  
their own DHCP server service after starting, and assign appropriate IP  
addresses and gateway information to the other workstations within the LAN,  
provided that the workstations are set to obtain their IP address automatically  
(auto-DHCP). In this constellation, the device can be accessed with any web  
browser from each PC with activated auto-DHCP function through the name  
LANCOM or by its IP address 172.23.56.254.  
If the configuration PC does not obtain its IP address from the LANCOM DHCP  
server, figure out the current IP address of this PC (with Start ̈ Execute ̈  
cmd and command ipconfig at the prompt under Windows 2000 or Windows  
XP, with Start ̈ Execute ̈ cmd and the command winipcfg at the prompt  
under Windows Me and Windows 9x, or with the command ifconfig on the  
console under Linux). In this case, the LANCOM is reachable under the IP  
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address x.x.x.254 ( “x” stands for the first three blocks in the IP address of  
the configuration PC).  
Network with DHCP server  
If a DHCP server is active in the LAN to assign IP addresses, an unconfigured  
LANCOM device will turn off its own DHCP server. It will change into DHCP  
client mode and will obtain an IP address from the DHCP server of the LAN.  
This IP address is not known at first. The accessibility of the device depends  
on the name resolution:  
̈ If there is a DNS server for name resolution in the LAN, which inter-  
changes the assignment of IP addresses to names with the DHCP server,  
then the device can be accessed by the name “LANCOM <MAC address>”  
(e.g. “LANCOM-00a057xxxxxx”).  
The MAC address can be found on a label at the bottom of the device.  
̈ If there is no DNS server in the LAN, or it is not linked to the DHCP server,  
then the device can not be reached by the name. The following options  
remain in this case:  
Figure out the DHCP-assigned IP address of the LANCOM by suitable  
tools and contact the device directly with this IP address.  
Use LANconfig.  
Connect a PC with a terminal program via the serial configuration  
interface to the device.  
Starting the wizards in WEBconfig  
Start your web browser (e.g. Internet Explorer, Netscape Navigator,  
Opera) and call the LANCOM router there:  
(or with a name as discribed above)  
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If you cannot access an unconfigured LANCOM router, the problem  
may be due to the netmask of the LAN: with less than 254 possible  
hosts (netmask > '255.255.255.0'), please ensure that the IP address  
'x.x.x.254' is located in your own subnet.  
The WEBconfig main menu will be displayed:  
The setup wizards are tailored precisely to the functionality of the spe-  
cific LANCOM router. As a result, your device may offer different wiz-  
ards than those shown here.  
If you have chosen automatic TCP/IP configuration, please continue with  
Step .  
If you would like to configure the TCP/IP settings manually, assign an  
available address from a suitable address range to the LANCOM router.  
Also set whether or not it is to operate as a DHCP server. Confirm your  
entry with Apply.  
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In the following 'Security settings' window, specify a password for config-  
uration access. Note that the password is case-sensitive and ensure that  
it is sufficiently long (at least 6 characters).  
You may specify whether the device may only be configured from the local  
network or whether remote configuration via the WAN (i.e. a remote net-  
work) is also permissible.  
Please note that enabling this will also permit remote configuration  
via the Internet. You should always make sure that the configuration  
access is suitably protected, e.g. with a password.  
Remote configuration via a direct ISDN connection is available independ-  
ently of the WAN remote configuration: in this case, the configuration PC  
establishes a direct dial-up ISDN connection to the LANCOM router, for  
example using Windows Dial-Up Networking. ISDN remote configuration  
can be enabled by specifying an MSN/terminal device selection digit for  
it. In this case, the LANCOM router will accept calls on that MSN/terminal  
device selection digit and can be remotely configured via the ISDN con-  
nection.  
Confirm your selection with Apply.  
In the next window, select your DSL provider from the list that is displayed.  
Confirm your choice with Apply.  
If you select 'My provider is not listed here,' you must enter the transfer  
protocol used by your DSL provider manually in the next window. Confirm  
your choice with Apply.  
Entering the password in the web browser  
When you are prompted for a user name and password  
by your web browser when accessing the device in the  
future, enter your personal values to the corresponding  
fields. Please note that the password is case-sensitive.  
If you are using the common configuration account,  
enter the corresponding password only. Leave the user  
name field blank.  
Entering the configuration password  
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Connect charge protection can limit the cost of DSL and ISDN connections  
to a predetermined amount if desired. Confirm your choice with Apply.  
If your devices does not feature an ISDN port, you may now close the  
setup wizard. Otherwise the wizard will prompt you to configure the ISDN  
port now. Make your choice and confirm it with Apply.  
Enter the ISDN subscriber numbers (as MSNs, i.e. without area code) on  
which the router will accept calls. Multiple numbers are separated by  
semicolons. If you do not specify any MSNs, the router will answer all  
incoming calls on the ISDN connection.  
In addition, you can enter a trunk code for dialling into ISDN. Finally, you  
should specify whether or not the tariff information is to be transmitted at  
your ISDN connection. Confirm your entries with Apply.  
The basic setup wizard reports that all the necessary information has been  
provided. You can end the wizard with Go on.  
3.4 TCP/IP settings to workstation PCs  
The correct addressing of all devices within a LAN is extremely important for  
TCP/IP networks. In addition, all computers must know the IP addresses of two  
central points in the LAN:  
̈ Default gateway – receives all packets that are not addressed to comput-  
ers within the local network.  
̈ DNS server – translates network names (www.lancom.de) or names of  
computers (www.lancom.de) to actual IP addresses.  
The LANCOM router can perform the functions of both a default gateway and  
a DNS server. In addition, as a DHCP server it can also automatically assign  
valid IP addresses to all of the computers in the LAN.  
The correct TCP/IP configuration of the PCs in the LAN depends on the method  
used to assign IP addresses within the LAN:  
̈ IP address assignment via the LANCOM router (default)  
In this operating mode the LANCOM router not only assigns IP addresses  
to the PCs in the LAN, it also uses DHCP to specify its own IP address as  
that of the default gateway and DNS server. The PCs must therefore be  
configured so that they automatically obtain their own IP address and the  
IP addresses of the standard gateway and DNS server (via DHCP).  
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̈ IP address assignment via a separate DHCP server  
The workstation PCs must be configured so that they automatically obtain  
their own IP address and the IP addresses of the standard gateway and  
DNS server (via DHCP). The IP address of the LANCOM router must be  
stored on the DHCP server so that the DHCP server transmits it to the PCs  
in the LAN as the standard gateway. In addition, the DHCP server should  
also specify the LANCOM router as a DNS server.  
̈ Manual IP address assignment  
If the IP addresses in the network are assigned static ally, then for each PC  
the IP address of the LANCOM router must be set in the TCP/IP configura-  
tion as the standard gateway and as a DNS server.  
For further information and help on the TCP/IP settings of your  
LANCOM router, please see the reference manual. For more informa-  
tion on the network configuration of the workstation computers,  
please refer to the documentation of your operating system.  
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̈ Chapter 4: Setting up Internet access  
4 Setting up Internet access  
All computers in the LAN can take advantage of the central Internet access of  
the LANCOM router. The connection to the Internet provider can be estab-  
lished via any WAN connection. Internet access via ISDN can be used as a  
backup connection for DSL, for example.  
Internet  
DSL or ISDN  
connection  
LANCOM router  
router in the LAN of  
the Internet provider  
Does the setup wizard know your Internet provider?  
A convenient wizard is available to help you set up Internet access. The wizard  
knows the access information of major Internet providers and will offer you a  
list of providers to choose from. If you find your Internet service provider on  
this list, you normally will not have to enter any further transfer parameters to  
configure your Internet access. Only the authentication data that are supplied  
by your provider are required.  
Additional information for unknown Internet providers  
If the setup wizard does not know your Internet provider, it will prompt you  
for all of the required information step by step. Your provider will supply this  
information.  
̈ DSL  
Protocol: PPPoE, PPTP or Plain Ethernet (IPoE)  
Additionally for Plain Ethernet: own public IP address with netmask  
(not to be confused with the private LAN IP address), default gateway  
and DNS server. These values can be received automatically from pro-  
viders that support DHCP.  
User name and password  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Chapter 4: Setting up Internet access  
̈ ISDN – dial-in number  
User name and password  
Additional connection options  
You may also enable or disable further options in the wizard, depending on  
whether or not they are supported by your Internet provider:  
̈ Time-based billing or flat rate – select the accounting model used by your  
Internet provider.  
When using time-based billing, you can set the LANCOM router to  
automatically close existing connections if no data has been trans-  
ferred within a specified time (the so-called idle time).  
In addition, you can activate a line monitor that identifies inactive  
remote stations faster and therefore can close the connection before  
the idle time has elapsed.  
Active line monitoring can also be used with flat rate billing to con-  
tinuously check the function of the remote station.  
You also have the option of keeping flat rate connections alive if  
required. Dropped connections are then automatically re-established.  
̈ Dynamic channel bundling (ISDN only)  
if required, the second ISDN B-channel will automatically be bundled  
to the connection. This doubles the available bandwidth; it may also  
double your connect charges as well, however. What's more, your  
ISDN connection will be busy in this case, with all other incoming and  
outgoing calls being rejected.  
̈ Data compression (ISDN only)  
this permits an additional increase in data throughput.  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Chapter 4: Setting up Internet access  
4.1 Instructions for LANconfig  
Highlight the LANCOM router in the selection window. From the menu  
bar, select Tools ̈ Setup Wizard.  
From the menu, select the Setup Internet access wizard and click Next.  
In the following window select your country and your Internet provider if  
possible, and enter your access information.  
Depending on their availability, the wizard will display additional options  
for your Internet connection.  
The wizard will inform you as soon as the entered information is complete.  
Complete the configuration with Finish.  
LANconfig:  
Quick access to the setup wizards  
Under LANconfig, the fastest way to launch the  
setup wizards is via the button on the toolbar.  
4.2 Instructions for WEBconfig  
In the main menu, select Setup Internet access.  
In the following window select your country and your Internet provider if  
possible, and enter your access information.  
Depending on their availability, the wizard will display additional options  
for your Internet connection.  
The wizard will inform you as soon as the entered information is complete.  
Complete the configuration with Apply.  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Chapter 5: Linking two networks  
5 Linking two networks  
With the network interconnection (also known as LAN to LAN coupling) of the  
LANCOM router, two local networks are linked. The LAN to LAN coupling can  
be realized in principle in two different ways:  
̈ VPN: For coupling via VPN, the connection between both LANs is estab-  
lished over a specially secured connection through the public Internet. A  
router with VPN support is required in both LANs.  
̈ ISDN: For coupling via ISDN, a direct connection between both LANs is  
established over an ISDN connection. A router with ISDN interface is  
required in both LANs.  
Always configure both sides  
Both routers involved in the network interconnection must be configured.  
Care must be taken to ensure that the configuration information provided  
matches.  
The following instructions will assume that LANCOM router routers  
are being used on both sides. A network interconnection may also be  
realized with routers from other manufacturers. A mixed setup usually  
requires more extensive configuration measures for both devices,  
however. Please refer to the reference manual for more information in  
this regard.  
A setup wizard handles the configuration of the connection in the usual con-  
venient manner.  
Security aspects  
You must, of course, protect your LAN against unauthorized access. A  
LANCOM router therefore offers a whole range of security mechanisms that  
can provide an outstanding level of protection:  
̈ VPN: Network couplings via VPN transmit data by IPSec. The data are  
encrypted by AES, 3-DES, Blowfish or CAST encryption algorithms.  
̈ ISDN: For network couplings via ISDN, the connection password, the  
checking of the ISDN number and the callback function ensure the secu-  
rity of the connection.  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Chapter 5: Linking two networks  
The ISDN call back function cannot be configured using the wizard. It  
can only be set up in the expert configuration. For details, please see  
the reference manual.  
5.1 What information is necessary?  
The wizard will prompt you for the necessary information on a step-by-step  
basis. If possible, however, you should have it available before launching the  
wizard.  
To explain the significance of the information requested by the wizard, we will  
be using a typical deployment as an example: setting up a link between a  
branch office and its headquarters. The routers involved are named  
'HEAD_OFFICE' and 'BRANCH'.  
Please refer to the following tables for the entries to be made for each of the  
routers. Arrows mark the dependencies between the entries.  
5.1.1 General information  
The following details are required for the installation of LAN to LAN couplings.  
The first column indicates, whether the information is required for VPN and/  
or ISDN network couplings.  
Coupling  
VPN  
Entry  
Gateway 1  
yes/no  
Gateway 2  
yes/no  
ISDN connection available?  
Type of the local IP address  
Type of the remote IP address  
VPN  
static/dynamic  
static/dynamic  
static/dynamic  
static/dynamic  
VPN  
VPN + ISDN Name of the local device  
VPN + ISDN Name of the remote station  
'HEAD'  
'BRANCH'  
'HEAD'  
'BRANCH'  
VPN + ISDN Remote ISDN calling number  
VPN + ISDN Remote ISDN caller ID  
(0123) 123456  
(0789) 654321  
(0789) 654321  
(0123) 123456  
VPN + ISDN Password for secure transmission of the IP  
address  
'Password'  
'Password'  
VPN  
VPN  
VPN  
Shared secret for encryption  
'Secret'  
'Secret'  
IP address of remote station  
'10.0.2.100'  
'10.0.2.0'  
'10.0.1.100'  
'10.0.1.0'  
IP network address of the remote network  
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Coupling  
VPN  
Entry  
Gateway 1  
255.255.255.0  
'head'  
Gateway 2  
255.255.255.0  
'branch'  
Netmask of the remote network  
Domain name of the remote network  
VPN  
VPN  
Hide local stations for access to remote net- yes/no  
work (Extranet VPN)?  
yes/no  
ISDN  
ISDN  
TCP/IP routing for access to remote network yes/no  
yes/no  
yes/no  
yes/no  
IPX routing for access to remote network  
yes/no  
yes/no  
VPN + ISDN NetBIOS routing for access to remote net-  
work?  
VPN + ISDN Name of remote workgroup (NetBIOS only)  
'workgroup1'  
on/off  
'workgroup2'  
on/off  
ISDN  
ISDN  
Data compression  
Channel bundling  
on/off  
on/off  
̈ In case your device has an ISDN connection, the wizard asks whether the  
remote site has ISDN as well.  
̈ The type of IP address must be stated for both sides for VPN connections  
via the Internet. There are two types of IP addresses: static and dynamic.  
An explanation of the two IP address types can be found in the reference  
manual.  
Thanks to Dynamic VPN, connections can be enabled not only  
between gateways with fixed, static IP addresses, but even between gate-  
ways with dynamic IP addresses. The active initiation of VPN connec-  
tions towards remote sites with dynamic IP addresses requires ISDN.  
̈ If you haven't already named your LANCOM router, the wizard will ask you  
for a new, unique device name. With this entry, you will rename your  
LANCOM router. Be sure to give the two devices different names.  
̈ The name of the remote station is needed for its identification.  
̈ Enter the subscriber number of the remote station in the ISDN subscriber  
number field. The complete subscriber number including all necessary  
area and country codes is required.  
̈ The stated ISDN caller ID is used to identify and authenticate callers.  
When a LANCOM router receives a call, it compares the ISDN caller ID  
entered for the remote station with the actual caller ID transferred via the  
D channel. An ISDN caller ID generally consists of an area code and an  
MSN.  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Chapter 5: Linking two networks  
̈ The password for the ISDN connection is an alternative to the use of  
the ISDN caller ID. It is always used to authenticate callers that do not  
send an ISDN caller ID. The exact same password must be entered on both  
sides. It is used for calls in both directions.  
̈ The Shared Secret is the central password for security within the VPN.  
The exact same password has to be entered on both sides  
̈ Data compression increases the transfer speed of the connection at no  
additional cost. This is completely unlike the bundling of two ISDN- chan-  
nels with MLPPP (Multi Link PPP): The transfer rate will be doubled but  
there will also be additional telephone costs for two connections.  
5.1.2 Settings for the TCP/IP router  
In TCP/IP networks, addressing has a special significance. Please note that  
two interconnected networks are logically separate from one another. Each  
must therefore have its own network number (in our example, '10.0.1.x' and  
'10.0.2.x'). These network numbers may not be identical.  
'server.head.company'  
'pc1.branch.comany  
10.0.2.10  
10.0.1.2  
VPN or ISDN  
connection  
10.0.1.100  
(0123) 123456  
10.0.2.100  
(0789) 654321  
LAN of branch office.  
IP: 10.0.2.0,  
LAN of head office.  
IP: 10.0.1.0,  
Netmask: 255.255.255.0  
Domain: 'branch.company'  
Netmask: 255.255.255.0  
Domain: 'head.company'  
Unlike when accessing the Internet, all of the IP addresses in the involved net-  
works are visible on the remote side when coupling networks, not just those  
of the router. The computer with the IP address 10.0.2.10 in the branch office  
LAN sees the server 10.0.1.2 in the headquarters and can access it (assuming  
it has the appropriate rights), and vice versa.  
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DNS access to the remote LAN  
Thanks to DNS, it is not only possible to access remote computers in a TCP/IP  
network via their IP address, but also by using freely defined names.  
For example, the computer with the name 'pc1.branch.company' (IP  
10.0.2.10) will not only be able to access the server of the head office via its  
IP address, but also via its name, 'server.head.company'. The only precondi-  
tion: the domain of the remote network in the wizard must be specified.  
The domain can only be specified in the LANconfig wizard. In  
WEBconfig, enter the appropriate information later in the expert con-  
figuration. For more information, see the LANCOM router reference  
manual.  
Extranet VPN  
Finally, one can decide whether access to local stations is permitted. In this  
'Extranet VPN' operating mode, the IP stations do not expose their IP address  
to the remote LAN, rather they will be hidden behind the VPN gateway's IP  
address instead.  
Therefore, the stations within the remote LAN cannot access IP stations in the  
other LAN directly. For example, if a headquarters. LAN in 'Extranet VPN'  
mode is hidden behind its gateway's address '10.10.2.100', and on of its IP  
stations (e.g. '10.10.2.13') accesses the IP station '10.10.1.2' of the branch  
office, then the branch office.s IP stations deems to be a accessed by  
'10.10.2.100'. The true IP address of the accessor ('10.10.2.13') is hidden.  
If two LANs shall be coupled in Extranet mode, please ensure to enter the  
'outbound' Extranet IP address of the remote site, not its Intranet address.  
According to the example, this was '10.10.2.100'. The appropriate netmask  
for the Extranet IP address would be '255.255.255.255' then.  
5.1.3 Settings for the IPX router  
The coupling of IPX networks via VPN cannot be configured using the  
wizard. It can only be set up in the expert configuration. For details,  
please see the reference manual.  
Coupling two typical IPX networks to form a WAN requires three IPX network  
numbers:  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Chapter 5: Linking two networks  
̈ for the LAN of the head office  
̈ for the LAN of the branch office  
̈ for the higher-level WAN  
The IPX network numbers in the head and branch offices are specified to the  
respective remote sides.  
IPX internal net:  
00020002  
WAN  
IPX network no.:  
00000009  
VPN or ISDN  
connection  
(0123) 123456  
(0789) 654321  
LAN of the head office  
IPX network no.: 00000001  
Binding: Ethernet_II  
LAN of the branch office  
IPX network no.: 00000002  
Binding: Ethernet_II  
The three required network numbers are designated as “External Network  
Numbers” by the IPX conventions. Like IP network addresses, the apply to an  
entire LAN segment. On the other hand, internal IPX numbers are used to  
address specific Novell servers in the LAN. All three specified network num-  
bers must be distinct from one another and from all used internal IPX network  
numbers.  
In addition, it may be necessary to enter the frame type (“binding”).  
Specifying the IPX network number and binding used is not necessary if the  
remote network also contains a Novell server. It is only necessary to enter the  
network number for the WAN manually in this case.  
5.1.4 Settings for NetBIOS routing  
NetBIOS routing can be set up quickly: All that is required in addition to the  
information for the TCP/IP protocol used is the name of a Windows workgroup  
from in the router's own LAN.  
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Remote Windows workgroups do not appear in the Windows Network  
Neighbourhood, but can only be contacted directly (e.g. via Find  
Computers).  
5.2 Instructions for LANconfig  
Perform the configuration on both routers, one at a time.  
Launch the 'Connect two local area networks' wizard. Follow the wizard's  
instructions and enter the required information.  
The wizard will return a message to indicate that it has all the information  
it needs. Close the wizard with Finish.  
After finishing the configuration of both routers, you can test the network  
connection. Try to contact a computer in the remote LAN (e.g. with a  
ping). The LANCOM router should automatically set up a connection to  
the remote station and contact the required computer.  
5.3 Instructions for WEBconfig  
Under WEBconfig, the coupling of networks via VPN cannot be con-  
figured using the wizard. It can only be set up in the expert configu-  
ration. For details, please see the reference manual.  
Perform the configuration on both routers, one at a time.  
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̈ Chapter 5: Linking two networks  
From the main menu, launch the 'Connect two local area networks' wiz-  
ard. Follow the wizard's instructions and enter the required information.  
The wizard will return a message to indicate that it has all the information  
it needs. Close the wizard with Terminate.  
After finishing the configuration of both routers, you can test the network  
connection. Try to contact a computer in the remote LAN (e.g. with a  
ping). The LANCOM router should automatically set up a connection to  
the remote station and contact the required computer.  
Ping – quick testing for TCP/IP connections  
To test a TCP/IP connection, simply send a pingfrom your computer to a computer in the  
remote network. For more information on the 'ping' command, please see the documentation  
of your operating system.  
IPX and NetBIOS connection can be  
tested by searching for a remote Novel  
Server or a computer in the remote Win-  
dows workgroup from your computer.  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Chapter 6: Providing dial- up access  
6 Providing dial-up access  
Your LANCOM router supports dial-up connections to permit individual com-  
puters full access to your network. This service is also known as RAS (Remote  
Access Service). In principle, the RAS access can be realized in two different  
ways:  
̈ VPN: For a RAS access via VPN, the connection between the LAN and the  
dial-in PC is established over a specially secured connection through the  
public Internet. The router in the LAN requires VPN support, the dial-in PC  
an access to the Internet and the LANCOM VPN Client.  
̈ ISDN: For a RAS access via ISDN, a direct connection between the LAN  
and the dial-in PC is established over an ISDN dial-up connection. The  
router in the LAN requires an ISDN interface, the dial-up PC an ISDN  
adapter or an ISDN modem. The data transfer protocol is PPP. Therefore,  
the support of all usual devices and operating systems is ensured.  
A setup wizard handles the configuration of the dial-up connection in the  
usual convenient manner.  
Security aspects  
You must, of course, protect your LAN against unauthorized access. An  
LANCOM router therefore offers a whole range of security mechanisms that  
can provide an outstanding level of protection:  
̈ VPN: Network couplings via VPN transmit data by IPSec. The data are  
encrypted by AES, 3-DES, Blowfish or CAST encryption algorithms.  
̈ ISDN: For network couplings via ISDN, the connection password, the  
checking of the ISDN number and the callback function ensure the secu-  
rity of the connection.  
The ISDN call back function cannot be configured using the wizard. It  
can only be set up in the expert configuration. For details, please see  
the reference manual.  
6.1 Which information is required?  
The wizard will set up dial-up access for only one user. Please run the wizard  
again for each additional user.  
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̈ Chapter 6: Providing dial- up access  
6.1.1 General information  
The following entries are required to set up a RAS connection. The first column  
indicates whether the information is required for a VPN and/or an ISDN con-  
nection. .  
Coupling  
Entry  
VPN + ISDN User name  
VPN + ISDN Password  
VPN  
Shared secret for encryption  
VPN  
Hide local stations for access to remote network (Extranet VPN)?  
Incoming number of remote station  
ISDN  
ISDN  
ISDN  
TCP/IP routing for access to remote network  
IPX routing for access to remote network  
VPN + ISDN IP addresses for the dial-up PCs: static or dynamic by address range (IP  
address pool)  
VPN + ISDN NetBIOS routing for access to remote network?  
VPN + ISDN Name of remote workgroup (NetBIOS only)  
Notes to the individual values:  
̈ User name and password: Users authenticate themselves with this  
information when dialling in.  
̈ Incoming number: The LANCOM router uses the optional ISDN caller ID  
as an additional user authentication. This security function should not be  
used when users dial in from differing locations.  
Please refer to chapter ’Linking two networks’ page 42 for advice  
about the other values required for the installation of a RAS access.  
The ISDN calling line identity (CLI)  
The ISDN caller IDalso known as CLI (Calling Line Identity)this is the telephone number  
of the caller which is transmitted to the participant receiving the call. As a rule, it consists of  
the country and area codes and an MSN.  
The CLI is well-suited for authentication purposes for two reasons: it is very difficult to manip-  
ulate, and the number is transferred free of charge via the ISDN control channel (D-channel).  
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6.1.2 Settings for TCP/IP  
Each active RAS user must be assigned an IP address when using the TCP/IP  
protocol.  
LAN of the head office.  
IP: 10.0.1.0  
Remote  
workstation  
IP:  
10.0.1.101  
VPN or ISDN  
connection  
ISDN adapter  
10.0.1.100  
(0123) 123456  
User: 'SAMPLE'  
(0123) 777888  
This IP address can be permanently assigned when setting up a user. However,  
it is simpler to let the LANCOM router automatically assign free IP addresses  
to users when they dial in. In this case you only need to specify the IP address  
range that the LANCOM router should use for RAS users.  
During both manual and automatic IP address assignment, please ensure that  
only free addresses from the address range of your local network are used. In  
our example, the IP address '10.0.1.101' will be assigned to the PC when con-  
necting.  
This IP address makes the computer a fully-fledged member of the LAN: with  
the appropriate rights, it can access all of the other devices in the LAN. The  
same applies in the other direction as well: computers in the LAN will also be  
able to access the remote machine.  
6.1.3 Settings for IPX  
Two IPX network numbers must be provided for remote access to an IPX net-  
work:  
̈ the IPX network number of the head office  
̈ an additional IPX network number for the higher-level WAN  
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IPX internal net:  
00020002  
WAN  
IPX network no.:  
00000009  
Remote  
workstation  
VPN or ISDN  
connection  
ISDN adapter  
(0123) 123456  
User: 'SAMPLE'  
(0123) 777888  
LAN of the head office  
IPX network no.: 00000001, Binding: Ethernet_II  
The required network numbers are designated as “External Network Num-  
bers”. Like IP network addresses, they apply to an entire LAN segment. On the  
other hand, internal IPX numbers are used to address specific Novell servers  
in the LAN. All three specified network numbers must be distinct from one  
another and from all used internal IPX network numbers.  
In addition, it may be necessary to enter the frame type (“binding”).  
Specifying the IPX network number and binding used is not necessary if the  
remote network also contains a Novell server. A network number for the WAN  
must also be entered manually in this case, however.  
6.1.4 Settings for NetBIOS routing  
All that is required to use NetBIOS is the name of a Windows workgroup from  
the router's own LAN.  
The connection is not established automatically. The RAS user must  
manually establish a connection to the LANCOM router via Dial-Up  
Networking first. When connected, they can search for and access  
computers in the remote network (via Find ̈ Computers, not  
through the Network Neighbourhood).  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Chapter 6: Providing dial- up access  
6.2 Settings for the dial-in computer  
6.2.1 Dial-up via VPN  
For dialing into a network via VPN a workstation requires:  
̈ an Internet access  
̈ a VPN client  
LANCOM Systems offers the LANCOM VPN Client on the LANCOM CD. It can  
be run under Windows 2000 and Windows XP. A detailed description of the  
LANCOM VPN Client and a description of its installation can also be found on  
the CD.  
For configuring a new profile, select the option 'Configure VPN Remote Access  
(IPSec over PPTP)' in the LANCOM VPN Client configuration wizard.  
The wizard asks then for the values that have been defined during the instal-  
lation of the RAS access in the LANCOM router.  
6.2.2 Dial-up via ISDN  
A number of settings must be configured on the dial-in computer. These are  
briefly listed here, based on a Windows computer:  
̈ Dial-Up Networking (or another PPP client) must be correctly configured  
̈ Network protocol (TCP/IP, IPX) installed and bound to the dial-up adapter  
̈ New connection in Dial-Up Networking with the call number of the router  
̈ Terminal adapter or ISDN card set to PPPHDLC  
̈ PPP selected as the Dial-Up server type, 'Enable software compression'  
and 'Require data encryption' unchecked  
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̈ Select desired network protocols (TCP/IP, IPX)  
̈ Additional TCP/IP settings:  
Assignment of IP address and name server address enabled  
'IP header compression' disabled  
These settings will permit a PC to dial into a remote LAN via ISDN and access  
its resources in the usual manner.  
6.3 Instructions for LANconfig  
Launch the 'Provide Dial-In access (RAS)' wizard. Follow the wizard's  
instructions and enter the required information.  
The wizard will return a message to indicate that it has all the information  
it needs. Close the wizard with Finish.  
Configure Dial-Up Networking access on the dial-in PC as described.  
Next, test the connection (see box ’Ping – quick testing for TCP/IP connec-  
tions’ page 49).  
6.4 Instructions for WEBconfig  
RAS access via VPN cannot be configured using the wizard under  
WEBconfig yet. It can only be set up in the expert configuration. For  
details, please refer to the reference manual.  
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From the main menu, launch the 'Connect two local networks' wizard.  
Follow the wizard's instructions and enter the required information.  
Configure Dial-Up Networking access on the dial-in PC as described.  
Next, test the connection (see box ’Ping – quick testing for TCP/IP connec-  
tions’ page 49).  
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̈ Chapter 7: Sending faxes with LANCAPI  
7 Sending faxes with LANCAPI  
LANCAPI from LANCOM Systems is a special version of the popular CAPI inter-  
face. CAPI (Common ISDN Application Programming Interface) establishes the  
connection between ISDN adapters and communications programs. For their  
part, these programs provide the computers with office communications func-  
tions such as a fax machine or answering machine.  
The main advantages of using LANCAPI are economic. LANCAPI provides all  
Windows workstations integrated in the LAN (local-area network) with unlim-  
ited access to office communications functions such as fax machines, answer-  
ing machines, online banking and eurofile transfer. All functions are supplied  
via the network without the necessity of additional hardware at each individ-  
ual workstation, thus eliminating the costs of equipping the workstations with  
ISDN adapters or modems. All you need do is install the office communica-  
tions software on the individual workstations.  
PCs with fax software  
fax  
ISDN adapter  
ISDN  
With LANCAPI by LANCOM it is possible to send faxes comfortably from your  
workstation PC, without having connected a fax device. To do so, you need to  
install several components:  
̈ the LANCAPI client. It provides the connection between your worksta-  
tion PC and the LANCAPI server.  
̈ the CAPI fax modem. This tool simulates a fax device on your worksta-  
tion PC.  
̈ the MS Windows fax service. This is the interface between the fax appli-  
cations and the virtual fax.  
The installation of the LANCAPI client is described in the reference manual.  
This chapter shows the installation of LANCOM CAPI fax modem and MS  
Windows fax service.  
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̈ Chapter 7: Sending faxes with LANCAPI  
7.1 Installation of the LANCOM CAPI fax modem  
Select the entry Install LANCOM software in the setup program of your  
LANCOM CD.  
Highlight the option CAPI fax modem, click Next and follow the instruc-  
tions of the installation routine.  
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̈ Chapter 7: Sending faxes with LANCAPI  
When the installation was successful, the LANCOM CAPI fax modem is  
entered into the Phone and Modem Options of the control panel.  
7.2 Installation of the MS Windows fax service  
Select the option Printers and Faxes from the control panel.  
Select the option Set up faxing from the window ’Printers and Fax’. Fol-  
low, if necessary, the instructions of the installation tool. Into the recent  
window, an icon will appear for the newly installed fax printer.  
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̈ Chapter 7: Sending faxes with LANCAPI  
For checking the installation, click with the right mouse button on the fax-icon  
and select Properties. The LANCOM CAPI fax modem should now be  
entered into register 'devices'.  
7.3 Sending a fax  
After installing all required components, you have several possibilities to send  
a fax from your workstation PC. If you have already an existing data file, you  
can send it directly from your respective application. If you only want to send  
a short message, select the MS Windows fax service. You can use of course  
any other fax software alternatively.  
7.3.1 Send a fax with any given office application  
Open as usual a document in your office application and select the menu  
item File/Print.  
Adjust the fax device as printer.  
Click on OK. A wizard appears, that will guide you through the remaining  
sending process.  
7.3.2 Send a fax with the MS Windows fax service  
Open the window ’Printers and Faxes’ from the control panel.  
Double click with the left mouse button the icon of the fax device.  
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̈ Chapter 7: Sending faxes with LANCAPI  
The fax client console will open. Select the menu item Send a Fax. A wiz-  
ard will assist you through the remaining sending process.  
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̈ Chapter 8: Security settings  
8 Security settings  
Your LANCOM router has numerous security functions. You find in this chapter  
all information you need for an optimal protection.  
8.1 The security settings wizard  
Access to the configuration of a device permits not only to read out critical  
information such as WEP key or Internet password. Rather, also the entire set-  
tings of the security functions (e.g. firewall) can be altered then. So an unau-  
thorized configuration access endangers not only a single device, but the  
entire network.  
Your LANCOM router has a password protection for the configuration access.  
This protection is already activated during the basic configuration by entering  
a password.  
The device locks access to its configuration for a specified period of time after  
a certain number of failed log-in attempts. Both the number of failed attempts  
and the duration of the lock can be set as needed. By default, access is locked  
for a period of five minutes after the fifth failed log-in attempt.  
8.1.1 Wizard for LANconfig  
Mark your LANCOM router in the selection window. Select from the com-  
mand bar Extras ̈ Setup Wizard.  
Select in the selection menu the setup wizard Control Security Settings  
and confirm your choice with Next.  
Enter your password in the following windows and select the allowed pro-  
tocols for the configuration access from local and remote networks. Addi-  
tionally, enter the MSN for remote configuration via ISDN.  
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̈ Chapter 8: Security settings  
In a next step parameters of the configuration lock like number of failed  
log-in attempts and the duration of the lock can be adjusted.  
Now activate Stateful Inspection, ping-blocking and Stealth mode in the  
the firewall configuration.  
The wizard will inform you when entries are complete. Complete the con-  
figuration with Finish.  
8.1.2 Wizard for WEBconfig  
Under WEBconfig you have the possibility to run the wizard Security settings  
to control and change the settings. The following values are handled:  
̈ password for the device  
̈ allowed protocols for the configuration access of local and remote net-  
works  
̈ the MSN for remote configuration via ISDN  
̈ parameters of configuration lock (number of failed log-in attempts and  
duration of the lock)  
8.2 The firewall wizard  
The LANCOM router incorporates an effective protection of your LAN and  
WLAN when accessing the Internet by its Stateful Inspection firewall and its  
firewall filters. Basic idea of the Stateful Inspection firewall is that only self-  
initiated data transfer is considered allowable. All unasked accesses, which  
were not initiated from the local network, are inadmissible.  
The firewall wizard assists you to create new firewall rules quickly and com-  
fortably.  
Please find further information about the firewall of your LANCOM router and  
about its configuration in the reference manual.  
8.2.1 Wizard for LANconfig  
The firewall wizard assists you to create new firewall rules quickly and com-  
fortably .  
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̈ Chapter 8: Security settings  
Mark your LANCOM router in the selection window. Select from the com-  
mand bar Extras ̈ Setup Wizard.  
Select in the selection menu the setup wizard Configuring Firewall and  
confirm your choice with Next.  
In the following windows, select the services/protocols the rule should be  
related to. Then you define the source and destination stations for this rule  
and what actions will be executed when the rule will apply to a data  
packet.  
You finally give a name to the new rule, activate it and define, whether  
further rules should be observed when the rule will apply to a data packet.  
The wizard will inform you as soon as the entries are complete. Complete  
the configuration with Finish.  
8.2.2 Configuration under WEBconfig  
Under WEBconfig it is possible to check and modify all parameters related to  
the protection of the Internet access under Configuration ̈ Firewall / QoS  
̈ Rules ̈ Rule Table.  
8.3 The security checklist  
The following checklist provides a comprehensive overview of all security set-  
tings for professionals. Most of the points on this checklist are no subject of  
concern in simple configurations, since these generally adequate security set-  
tings are already implemented during basic configuration and by the security  
wizard.  
Detailed information on the security settings listed here can be found  
in the reference manual.  
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̈ Chapter 8: Security settings  
̈ Have you assigned a password for the configuration?  
The simplest option for the protection of the configuration is the estab-  
lishment of a password. As long as a password hasn't been set, anyone  
can change the configuration of the device. The field for entering the  
password is contained in LANconfig in the 'Management' configuration  
area on the 'Security' tab. It is particularly required to assign a password  
to the configuration if you want to allow remote configuration.  
̈ Have you permitted remote configuration?  
If you do not require remote configuration, then deactivate it. If you  
require remote configuration, then be sure to assign a password protec-  
tion for the configuration (see previous section). The field for deactivating  
the remote configuration is also contained in LANconfig in the 'Manage-  
ment' configuration area on the 'Security' tab. Select here under 'Access  
rights - of remote networks' for all types of configuration the option 'not  
allowed'.  
̈ Have you provided the SNMP configuration with a password?  
Also protect the SNMP configuration with a password. The field for pro-  
tection of the SNMP configuration with a password is also contained in  
LANconfig in the 'Management' configuration area on the 'Security' tab.  
̈ Have you activated the Firewall?  
The Stateful Inspection Firewall of the LANCOM ensures that your local  
network cannot be attacked from the outside . The Firewall can be ena-  
bled in LANconfig under ’Firewall/QoS’ on the register card ’General’.  
̈ Do you make use of a ’Deny All’ Firewall strategy?  
For maximum security and control you prevent at first any data transfer  
through the Firewall. Only those connections, which are explicitly desired  
have to allowed by the a dedicated Firewall rule then. Thus ’Trojans’ and  
certain Email viruses loose their communication way back. The Firewall  
rules are summarized in LANconfig under ’Firewall/Qos’ on the register  
card ’Rules’.  
̈ Have you activated the IP masquerading?  
IP masquerading is the hiding place for all local computers for connection  
to the Internet. Only the router module of the unit and its IP address are  
visible on the Internet. The IP address can be fixed or assigned dynami-  
cally by the provider. The computers in the LAN then use the router as a  
gateway so that they themselves cannot be detected. The router separates  
Internet and intranet, as if by a wall. The use of IP masquerading is set  
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̈ Chapter 8: Security settings  
individually for each route in the routing table. The routing table can be  
found in the LANconfig in the 'IP router' configuration section on the  
'Routing' tab.  
̈ Have you excluded certain stations from access to the router?  
Access to the internal functions of the devices can be restricted using a  
special filter list. Internal functions in this case are configuration sessions  
via LANconfig, WEBconfig, Telnet or TFTP. This table is empty by default  
and so access to the router can therefore be obtained by TCP/IP using Tel-  
net or TFTP from computers with any IP address. The filter is activated  
when the first IP address with its associated network mask is entered and  
from that point on only those IP addresses contained in this initial entry  
will be permitted to use the internal functions. The circle of authorized  
users can be expanded by inputting further entries. The filter entries can  
describe both individual computers and whole networks. The access list  
can be found in LANconfig in the 'TCP/IP' configuration section on the  
'General' tab.  
̈ Have you closed critical ports with filters?  
The firewall filters of the LANCOM router devices offer filter functions for  
individual computers or entire networks. Source and target filters can be  
set for individual ports or for ranges of ports. In addition, individual pro-  
tocols or any combinations of protocols (TCP/UDP/ICMP) can be filtered.  
It is particularly easy to set up the filters with LANconfig. The 'Rules' tab  
under 'Firewall/QoS' can assist you to define and change the filter rules.  
̈ Is your saved LANCOM router configuration stored in a safe place?  
Protect the saved configurations against unauthorized access in a safe  
place. A saved configuration could otherwise be loaded in another device  
by an unauthorized person, enabling, for example, the use of your Inter-  
net connections at your expense.  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Chapter 9: Troubleshooting  
9 Troubleshooting  
In this chapter, you will find suggestions and assistance for a few common dif-  
ficulties.  
9.1 No WAN connection is established  
After start-up the router automatically attempts to connect to the access pro-  
vider. During this process, the Online LED will blink green. If successful, the  
LED will switch over to steady green. If, however, the connection can't be  
established, the Online LED will light up red. The reason for this is usually one  
of the following:  
Problems with the cabling?  
Only the cable provided with your device should be used to connect to the  
WAN. This cable must be connected to the Ethernet port of your broadband  
access device. The WAN link LED must light green indicating the physical con-  
nection.  
Has the correct transfer protocol been selected?  
The transfer protocol is set along with the basic settings. The basic setup wiz-  
ard will enter the correct settings for numerous DSL providers automatically.  
Only if your DSL provider is not listed, you will have to enter manually the pro-  
tocol being used. In any case, the protocol that your DSL provider supplies you  
with should definitely work.  
You can monitor and correct the protocol settings under:  
Configuration tool  
Run command  
LANconfig  
Management ̈ Interfaces ̈ Interface settings ̈ WAN Inter-  
face  
WEBconfig  
Expert Configuration ̈ Setup ̈ Interfaces ̈ WAN Interface  
9.2 DSL data transfer is slow  
The data transfer rate of an broadband (Internet) DSL connection is dependent  
upon numerous factors, most of which are outside of one's own sphere of  
influence. Important factors aside from the bandwidth of one's own Internet  
connection are the Internet connection and current load of the desired target.  
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̈ Chapter 9: Troubleshooting  
Numerous other factors involving the Internet itself can also influence the  
transfer rate.  
Increasing the TCP/IP window size under Windows  
If the actual transfer rate of a DSL connection is significantly below the fastest  
rate listed by the provider, there are only a few possible causes (apart from the  
above-mentioned external factors) which may involve one's own equipment.  
One common problem occurs when large amounts of data are sent and  
received simultaneously with a Windows PC using an asynchronous connec-  
tion. This can cause a severe decrease in download speed. The cause of this  
problem is what is known as the TCP/IP receive window size of the Windows  
operating system that is set to a value too small for asynchronous connec-  
tions.  
Instructions on how to increase the Windows size can be found in the Knowl-  
edge Base of the support section of the LANCOM web site (www.lancom.de).  
9.3 Unwanted connections under Windows XP  
Windows XP computers attempt to compare their clocks with a timeserver on  
the Internet at start-up. This is why when a Windows XP in the WLAN is  
started, a connection to the Internet is established by the LANCOM.  
To resolve this issue, you can turn off the automatic time synchronization on  
the Windows XP computers under Right mouse click on the time of day ̈  
Properties ̈ Internet time.  
9.4 Cable testing  
A cabling defect might have occurred, if no data is transmitted over LAN or  
WAN connection, although the configuration of the devices does not show  
any discernible errors.  
You can test the cabling with the built-in cable tester of your LANCOM.  
Change under WEBconfig to menu item Expert configuration ̈ Status ̈  
LAN statistics ̈ Cable test. Enter here the name of the interface to be  
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̈ Chapter 9: Troubleshooting  
tested (e.g. “DSL1” or “LAN-1”). Pay attention to the correct spelling of the  
interfaces. Start the test for the specified interface by clicking on Execute.  
Change then to menu item Expert configuration ̈ Status ̈ LAN statis-  
tics ̈ Cable test results. The results of the cable test for the individual  
interfaces are show up in a list.  
The following results can occur:  
̈ OK: Cable plugged in correctly, line ok.  
̈ open with distance “0m”: No cable plugged in or interruption within less  
than 10 meters distance.  
̈ open with indication of distance: Cable is plugged in, but defect (short-  
circuited) at the indicated distance.  
̈ Impedance error: The pair of cables is not terminated with the correct  
impedance at the other end.  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Chapter 10: Appendix  
10 Appendix  
10.1 Performance data and specifications  
LANCOM 7111 VPN  
LANCOM 8011 VPN  
Firewall  
Stateful inspection, IP packet filter with port ranges; masquerading (NAT/PAT) of TCP,  
UDP, ICMP, FTP, PPTP, H.323, NetMeeting IRC and IPSec; DNS forwarding; inverse mas-  
querading for IP services from the Intranet such as web server; support of 2 local net-  
works; e.g. DMZ with own IP address range without NAT, port mapping.  
Quality of Service  
Security  
Dynamic bandwidth management with IP traffic-shaping/limiting with dynamic, abso-  
lute or per connection transfer limits or guaranteed minimum bandwidths, separated  
from send or receive site, TOS or DiffServ priority queuing, automatic packet size  
adoption incl. PMTU adjustment or fragmentation.  
Intrusion detection (IP spoofing, login attempt, port scans), denial-of-service protec-  
tion (fragmentation error, SYNflooding, automatic closing of ports/connections). DNS  
hitlist as well as wild card filter (URL blocking). High availability with ISDN dial backup  
for Internet access or VPN connections. Email alerting, SNMP traps and SYSLOG. PAP,  
CHAP and MS-CHAP as PPP authentification, password-protected configuration  
remote access per interface, access control list (IP, MAC and protocol filter) for config-  
uration access and LANCAPI, ISDN remote access list. FirmSafe with two firmware ver-  
sions for absolute secure software upgrades.  
VPN/IPSec  
100 IPSec sessions parallel.  
200 IPSec sessions parallel. Can be  
upgraded to 500 or 1000 channels.  
Encryption methods: AES and 3-DES (for LANCOM 8011 VPN with hardware accelera-  
tion), Blowfish, CAST, MD-5 or SHA-1 Hashes IKE with Preshared Keys, IKE config  
mode. Up to 8 redundant VPN gateways for load balancving and high availability.  
IPSec clients  
LANCOM Advanced VPN Client for windows operating systems, incl. firewall, auto-  
matic line management, X.auth/Config Mode, IPCOMP etc., available in different  
license scales.  
LANCOM Dynamic VPN  
Connection to dynamic IP addresses: transferring of the dynamic IP address via ISDN B  
or D channel, IKE main mode. Connection from dynamic to static IP addresses:  
encrypted transferring of the dynamic IP address via ICMP or UDP packet, IKE Main  
Mode.  
Router modes, services and  
interfaces  
IP, IPX and NetBIOS/IP multi protocol Router, HTTP and HTTPS Server (WEBconfig),  
DNS Client, DNS Server, DNS Relay, DNS Proxy, DHCP Client, DHCP Relay and DHCP  
Server incl. auto detection, Dynamic DNS Client, NTP Client, SNTP Server, NetBIOS/IP  
Proxy, N : N IP address mapping  
LAN protocols  
IP: ARP, Proxy ARP, IP, ICMP, UDP, TCP, TFTP, RIP-1, RIP-2, DHCP, DNS, SNMP, HTTP,  
HTTPS, BOOTP, NTP/SNTP, NetBIOS, RADIUS, LANCAPI  
IPX: RIP, SAP, IPX and SPX watchdogs, NetBIOS watchdogs  
WAN protocols  
WAN protocols (ISDN)  
PPPoE, Multi-PPPoE, PPTP (PAC or PNS) and Plain Ethernet (with and without DHCP)  
D channel: 1TR6, DSS1 (Euro ISDN); B channel: PPP (asynchronous/synchronous),  
X.75, HDLC, ML PPP for channel bundling, V.110/GSM/HSCSD, CAPI 2.0 via LANCAPI,  
Stac data compression, leased line support for D64, D64S2, D64SY  
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̈ Chapter 10: Appendix  
LANCOM 7111 VPN  
LANCOM 8011 VPN  
Interfaces  
WAN: 10/100 Mbps Fast Ethernet  
LAN/DMZ/Switch: 4 ports, 10/100 Mbps Fast Ethernet  
ISDN (RJ-45): ISDN S0 Bus  
Serial config (8 pol. Mini DIN) COM port: 9600-11500 baud  
Management  
Outband  
Inband  
command line interface, serial V.24/V.28 port (8 pol. mini-DIN)  
LANconfig (Windows configuration program), incl. setup wizard; LAN-  
monitor (Windows status monitor); WEBconfig (integrated Web Server);  
telnet; SNMP management via SNMP V2; remote maintenance via ISDN  
or Dynamic DNS; RADIUS user management for dial in (PPP/PPTP and  
ISDN CLIP); remote maintenance via ISDN; configuration via telnet/SSL,  
SSH, browser (HTTP/HTTPS); VPN tunnel; WAN or LAN access separately  
activatable; simultaneous remote configuration and management of  
several devices with LANconfig/LAN monitor, supervisor alarm via SNMP  
traps, SYSLOG and email; scheduled events of all parameters and actions  
(e.g. firewall filter or connections) via CRON service. Individual access  
rights for up to 16 administrators.  
Tools  
LANconfig (Windows program ), LANmonitor (Windows status display),  
WEBconfig (integrated Web-server)  
Statistics  
Very extensive Ethernet, IP and DNS statistics; SYSLOG error counter, connecting and  
online time as well as transfer quantity per station; accounting information exportable  
via LANmonitor and SYSLOG  
Diagnosis  
Hardware  
Very extensive LOG and TRACE mechanism, integrated PING and TRACEROUTE. Log-  
ging buffer for SYSLOG and firewall events device-integrated.  
Design without rotating ports and with high MTBF, internal power supply (110-230 V)  
temperature 5–40 °C; humidity 0–80 %; non-condensing. Robust metal case, 19”  
1HE (435 x 45 x 207 mm), connectors on the front, 19” rack mount bit  
Approvals  
EU (CE certification: EN 55022, EN 55024, EN 60950)  
Package contents  
CD incl. firmware and tools ( LANconfig, LANmonitor, LANCAPI), printed manual (Eng-  
lish, German), power adapter, cable for outband interface, ISDN connection cable, 2  
Ethernet cable (WAN, LAN)  
Service  
Warranty: 3 years  
Support: Via hotline and Internet  
Options  
61401 Service option (advanced replace- 61401 Service option (advanced replace-  
ment, 4 years warranty)*  
ment, 4 years warranty)*  
110288 LANCOM Modem Adapter Kit for 61402 LANCOM VPN option 500 chan-  
connecting modems (analogue or GSM)  
to the serial configuration interface  
nels  
61403 LANCOM VPN option 1000 chan-  
nels  
110288 LANCOM Modem Adapter Kit for  
connecting modems (analogue or GSM)  
to the serial configuration interface  
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̈ Chapter 10: Appendix  
10.2 Contact assignment  
10.2.1 DSL interface  
6-pin RJ45 socket  
Connector  
Pin  
1
IAE  
T+  
T-  
2
3
R+  
4
5
6
R-  
10.2.2 ISDN-S0 interface  
8-pin RJ45 socket, corresponding to ISO 8877, EN 60603-7  
Connector  
Pin  
1
Line  
IAE  
2
3
T+  
R+  
R-  
T-  
2a  
1a  
1b  
2b  
4
5
6
7
8
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̈ Chapter 10: Appendix  
10.2.3 Ethernet interfaces 10/100Base-T  
8-pin RJ45 socket, corresponding to ISO 8877, EN 60603-7  
Connector  
Pin  
1
Line  
T+  
T-  
2
3
R+  
4
5
6
R-  
7
8
10.2.4 Configuration interface (Outband)  
8-pin mini-DIN socket  
Connector  
Pin  
Line  
CTS  
RTS  
RxD  
RI  
1
2
3
4
5
6
7
8
U
TxD  
DSR  
DCD  
DTR  
GND  
10.3 CE declaration of conformity  
The CE declarations of conformity for LANCOM routers are available for down-  
load on the LANCOM web site (www.lancom.de).  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Index  
Index  
Numerics  
10/100Base-TX  
3-DES  
24  
CPU usage  
A
Accounting  
AES  
Autosensing  
42, 50  
25  
73  
37  
37  
B
Bandwidth limiting  
bandwidth management  
Basic configuration  
Blowfish  
17  
28  
DHCP  
DHCP server 16, 29, 30, 32, 35, 38  
42, 50  
50  
C
Callback  
Callback function  
Calling Line Identity (CLI)  
CAPI interface  
CAST  
15  
17, 42, 50  
54  
17  
57  
42, 50  
21  
access to the remote LAN  
46  
16, 37  
charge lock  
Common ISDN Application  
Programming Interface (CAPI)  
Configuration access  
Configuration file  
57  
32, 36  
66  
Configuration interface  
Configuration password  
Configuration port  
Configuration protection  
Connect charge information  
Connect charge protection  
Connect-charge budget  
Connect-charge metering  
Contact assignment  
Configuration interface  
DSL interface  
65  
24  
Encryption  
42, 50  
16, 30  
37  
F
31, 32, 37  
Filter mechanisms  
Firewall  
Firewall filter  
FirmSafe  
Firmware version  
Flat rate  
fragmentation  
15  
30  
30  
72  
73  
72  
73  
72  
12, 16, 66  
63  
17  
23  
40  
17  
Ethernet interface  
ISDN-S interface  
0
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Index  
H
Hardware installation  
Basic configuration  
Connect charge information  
dynamic channel bundling  
37  
I
40  
ICMP  
Installation  
ADSL  
18  
25  
configuration port  
ISDN  
LAN  
30, 32, 37  
LANtools  
26  
45  
24  
26  
30  
power adapter  
Interconnection  
Security aspects  
Internet access  
Authentication data  
Default gateway  
DNS server  
Flat rate  
IP address  
Netmask  
Internet provider  
Intrusion Detection  
IP  
42  
42  
password for connection  
S port  
0
39  
Required information  
LANtools  
14, 15, 30, 42  
Filter  
66  
43  
16, 27  
26  
27, 31  
Lock ports  
IP address  
IP address of the LANCOM  
IP masquerading  
IP router  
29, 47  
39  
27  
IPoE  
IPSec  
IPX  
42, 50  
54  
System preconditions  
LCD display  
19  
23  
Binding  
External Network Number  
Frame type  
47, 53  
47, 53  
47  
LEDs  
see status displays  
Line management  
19  
15  
Internal-Net-Number  
53  
47  
16  
46  
M
IPX conventions  
IPX router  
Settings  
MAC address filter  
Memory usage  
Minimum bandwidth  
12, 16  
23  
13  
75  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Index  
MSN  
52  
51  
N
NAT – see IP masquerading  
NetBIOS  
NetBIOS proxy  
Netmask  
Network segment  
Number of VPN channels  
Remote configuration  
Reset connect charge protection.  
32, 36  
30  
17  
24  
13  
P
Package contents  
packet size adaption  
Password  
PAT – see IP masquerading  
Ping  
Plain Ethernet  
Plain IP  
PMTU  
PPP  
PPP client  
PPPoE  
PPTP  
S
30, 32, 42, 50  
Searching for Windows workgroups  
48  
39  
50  
54  
39  
39  
Firewall wizard  
Security settings wizard  
Security settings  
Setting up access to the Internet  
SNMP  
Status displays  
63  
Preshared Key  
Shared Secret  
priority queuing  
Q
Quality of Service  
Quality-of-Service  
17  
22  
23  
LAN  
Online  
Power  
Security  
VPN  
WAN Data  
WAN link  
22  
20  
R
Remote Access Service (RAS)  
Configuring the dial-in computer 54  
20, 21  
21  
Enable software compression  
Function  
IPX  
54  
15  
52  
53  
21  
22  
22  
18  
NetBIOS  
Searching for Windows workgroups 53  
System preconditions  
Security aspects  
Server  
setup  
50  
16  
50  
T
TCP  
66  
76  
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LANCOM 7111 VPN – LANCOM 8011 VPN  
̈ Index  
TCP/IP  
check connection  
19, 54  
U
66  
Settings  
Settings to PCs in the LAN  
Windows size  
TCP/IP configuration  
Automatic  
fully automatic  
manual  
TCP/IP filter  
TCP/IP router  
Settings  
Temperature  
time  
24  
54  
28, 29  
W
WAN  
28, 29  
12, 16, 66  
Connector cable  
WAN connection  
18  
24  
45  
23  
23  
17  
17  
67  
problems establishing the connection  
67  
WEBconfig  
33  
TOS  
password  
36  
34  
19  
13  
Traffic Shaping  
Transfer protocol  
Starting the wizards  
System preconditions  
Wide Area Network (WAN)  
77  
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