LaCie 324i LCD Monitor
User Manual
Table of Contents
page 1
Table of Contents
1. Introduction.................................................................................................................. 6
1.1. Features.......................................................................................................................................... 7
1.2. LaCie 324i Specifications ................................................................................................................. 8
1.3. Box Content .................................................................................................................................... 9
1.4. About the LCD Stand Blocking Screw............................................................................................... 10
1.4.1. The Blocking Screw and Transporting the 324i........................................................................ 10
1.5. Views of the Monitor ...................................................................................................................... 11
1.5.1. Front View and Button Functions............................................................................................ 11
1.5.2. Bottom View ........................................................................................................................ 12
2. Getting Connected...................................................................................................... 13
2.1. Connecting the Monitor.................................................................................................................. 14
2.1.1. Cable Management ............................................................................................................ 14
2.1.2. Display and Video Signals..................................................................................................... 14
2.1.3. Audio Signals....................................................................................................................... 15
2.1.4. USB Devices ........................................................................................................................ 15
2.1.5. Power Cable and Power Switch.............................................................................................. 16
2.2. Ergonomic Adjustments .................................................................................................................. 17
2.2.1. Raise and Lower the Monitor Screen ...................................................................................... 17
2.2.2. Tilt ...................................................................................................................................... 17
2.2.3. Swivel.................................................................................................................................. 17
2.2.4. Adjusting the 324i from Landscape Mode to Portrait Mode - Pivot............................................ 18
2.3. VESA 100 Compliant Alternative Stand............................................................................................ 19
2.3.1. Remove the monitor stand for mounting................................................................................. 19
3. Quick Reference ......................................................................................................... 21
3.1. Aspect Ratio .................................................................................................................................. 22
3.2. Picture-in-Picture (PiP)..................................................................................................................... 24
3.2.1. Enable/Disable PiP............................................................................................................... 24
3.3. Audio............................................................................................................................................ 25
3.3.1. Changing the Audio Source from the Default.......................................................................... 25
3.4. Hot Keys and OSD Lock................................................................................................................. 26
4. On-Screen Display (OSD) ........................................................................................... 28
4.1. OSD Navigation............................................................................................................................ 29
4.2. OSD: Picture-in-Picture (PiP) ........................................................................................................... 30
4.3. OSD: Picture ................................................................................................................................. 31
4.3.1. OSD Picture: DVI and DisplayPort.......................................................................................... 31
4.3.2. OSD Picture: HDMI and Component Video............................................................................ 33
4.4. OSD: Others................................................................................................................................. 35
4.4.1. Input ................................................................................................................................... 36
4.5. OSD: Sound.................................................................................................................................. 37
4.6. OSD: Information .......................................................................................................................... 38
5. Troubleshooting ......................................................................................................... 39
6. Contacting Customer Support..................................................................................... 41
6.1. Before You Contact Technical Support............................................................................................. 41
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Copyrights
FCC Declaration of Conformity:
Power supply
chord
Non shield type,
3-conductor
Copyright © 2011 LaCie. All rights re-
served. No part of this publication may be
reproduced, stored in a retrieval system, or
transmitted in any form or by any means,
electronic, mechanical, photocopying, re-
cording, or otherwise, without the prior writ-
ten consent of LaCie.
LaCie 324i LCD Monitor
Length
2.0 m
Tested to comply with FCC
standards for home or office
use
Plug shape
(USA)
NOTE: This equipment has been tested
and found to comply with the limits for a
Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed
to provide reasonable protection against
harmful interference in a residential instal-
lation. This equipment generates, uses and
can radiate radio frequency energy and, if
not installed and used in accordance with
the instructions, may cause harmful interfer-
ence to radio communications. However,
there is no guarantee that interference will
not occur in a particular installation. If this
equipment does cause harmful interference
to radio or television reception, which can
be determined by turning the equipment off
and on, the user is encouraged to try and
correct the interference by one or more of
the following measures:
Trademarks
Please use the supplied shielded video sig-
nal cable. Use of other cables and adapters
may cause interference with radio and tele-
vision reception.
Apple, Mac, and Macintosh are registered
trademarks of Apple Inc. Microsoft, Win-
dows XP, Windows Vista, and Windows
7 are registered trademarks of Microsoft
Corporation. Adobe® is a registered trade-
mark or trademark of Adobe Systems Incor-
porated in the U.S. and/or other countries.
Other trademarks mentioned in this manual
are the property of their respective owners.
Manufacturer’s Declaration
for CE Certification
We, LaCie, solemnly declare that this
product conforms to the following Euro-
pean directives: 2004/108/EC (EMC), and
2006/95/EC (Safety)
Changes
CAUTION: Modifications not authorized
by the manufacturer may void the user’s
authority to operate this device.
The material in this document is for infor-
mation only and subject to change without
notice. While reasonable efforts have been
made in the preparation of this document
to assure its accuracy, LaCie assumes no
liability resulting from errors or omissions in
this document, or from the use of the in-
formation contained herein. LaCie reserves
the right to make changes or revisions in
the product design or the product manual
without reservation and without obligation
to notify any person of such revisions and
changes.
✦ Reorient or relocate the receiving an-
tenna.
CAUTION: A shielded-type power cord
is required in order to meet FCC emission
limits and also to prevent interference to the
nearby radio and television reception. It is
essential that only the supplied power cord
be used.
✦ Increase the separation between the
equipment and receiver.
✦ Connect the equipment into an out-
let on a circuit different from that to
which the receiver is connected.
✦ Consult the dealer or an experienced
radio/TV technician for help.
✦ Use only shielded cables to connect
Canada Compliance Statement
I/O devices to this equipment.
This Class B digital apparatus meets all re-
quirements of the Canadian Interference-
Causing Equipment Regulations.
Use the attached specified cables with the
LaCie 324i monitor so as not to interfere
with radio and television reception.
ROHS Compliance
The power supply cord you use must be ap-
proved by and comply with U.S.A. safety
standards and meet the following condi-
tions:
This product is ROHS compliant (European
Directive 2002/95/EC on the Restriction of
Hazardous Substances).
111220 v1.1
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User Manual
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This symbol on the product or on its
packaging indicates that this prod-
uct must not be disposed of with
laws or rules of your municipality to
dispose of the tube properly.
previous image remains visible on the
screen. Unlike CRT monitors, image
persistence on LCD monitors is not
permanent. Of course, a constant or
single image should not be displayed
for an extended period of time. To al-
leviate image persistence, turn off the
monitor for as long as the previous
image was displayed. For example, if
an image was on the monitor for one
hour, the monitor should be turned
off for one hour to erase the image.
✦ Do not bend the power cord.
your other household or business
✦ Do not use the monitor in areas or
working environments that experience
high temperatures, frequent humidity,
heavy dust, or oil deposits.
waste. Instead, it is your responsibility to dis-
pose of your waste equipment by handing it
over to a designated collection point for the
recycling of waste electrical and electronic
equipment. The separate collection and re-
cycling of your waste equipment at the time
of disposal will help to conserve natural re-
sources and ensure that it is recycled in a
manner that protects human health and the
environment. For more information about
where you can drop off your waste equip-
ment for recycling, please contact your lo-
cal city office, your household waste dispos-
al service, or the shop where you purchased
the product.
✦ Do not cover the vent on the monitor.
Immediately unplug your monitor from the
outlet and refer servicing to qualified per-
sonnel under the following conditions:
✦ When operating the LaCie 324i LCD
Monitor with a 220-240V AC power
source in Europe, use the power cord
provided with the monitor.
✦ When the power supply cord or plug
is damaged.
✦ If liquid has been spilled, or objects
✦ In the UK, a BS approved power cord
with a moulded plug has a Black (five
Amps) fuse installed for use with this
equipment.
have fallen into the monitor.
✦ If the monitor has been exposed to
rain or water.
✦ Use only the power supply shipped
with the device. If a power cord is not
included with this equipment please
contact your supplier.
✦ If the monitor has been dropped or
the cabinet damaged.
Health and Safety
Precautions
✦ If the monitor does not operate nor-
mally by following operating instruc-
tions.
✦ For all other cases, use a power cord
that matches the AC voltage of the
power outlet and has been approved
by, and complies with, the safety stan-
dard of your particular country.
✦ DO NOT OPEN THE MONITOR.
There are no user serviceable parts
inside and opening or removing cov-
ers may expose you to dangerous
shock hazards or other risks. Refer all
servicing to qualified service person-
nel.
✦ If glass is broken, handle with care.
✦ If the monitor glass is broken, do not
come in contact with the liquid crystal
and handle the device with care.
✦ Do not spill any liquids into the cabi-
net or use your monitor near water.
General Use Precautions
✦ Do not insert objects of any kind into
the cabinet slots, as they may touch
dangerous voltage points, which can
be harmful or fatal, or may cause
electric shock, fire, or equipment fail-
ure.
✦ Allow adequate ventilation around
the monitor so that heat can prop-
erly dissipate. Do not block ventilated
openings or place the monitor near a
radiator or other heat sources. Do not
put anything on top of the monitor.
✦ Do not place any heavy objects on
the power cord. Damage to the cord
may cause shock or fire.
✦ The power cable connector is the pri-
mary means of detaching the system
from the power supply. The monitor
should be installed close to a power
outlet which is easily accessible.
✦ Do not place this product on a slop-
ing or unstable surface, as the moni-
tor may fall, causing serious damage.
✦ Handle with care when transporting
the monitor. Save the packaging for
safe and easy transporting.
✦ Do not place any objects onto the
monitor and do not use the monitor
outdoors.
✦ Image Persistence: Please be aware
that LCD Technology may experience
a phenomenon known as Image Per-
sistence. Image Persistence occurs
when a residual or “ghost” image of a
✦ The inside of the fluorescent tube
located within the LCD monitor con-
tains mercury. Please follow the by-
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LaCie 324i LCD Monitor
User Manual
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✦ Use a document holder placed close
Ergonomic Precautions
to the screen.
Correct placement and adjustment of the
monitor can reduce eye, shoulder, and
neck fatigue. Check the following when
you position the monitor:
✦ Position whatever you are looking at
most of the time (the screen or refer-
ence material) directly in front of you
to minimize turning your head while
you are typing.
✦ For optimum performance, allow 20
✦ Avoid displaying fixed patterns on the
monitor for long periods of time to
avoid image persistence (after-image
effects).
minutes for warm-up.
✦ Adjust the monitor height so that the
top of the screen is at, or slightly be-
low eye level. Your eyes should look
slightly downward when viewing the
middle of the screen.
✦ To maximize ergonomic benefits, we
recommend the following:
✦ Adjust the brightness until the back-
✦ Position your monitor no closer than
40 cm and no further away than 70
cm from your eyes. The optimal dis-
tance is 50 cm.
ground raster disappears.
✦ Do not position the contrast control
to its maximum setting.
✦ Use the preset size and position con-
trols with standard signals.
✦ Use the preset color setting.
✦ Use non-interlaced signals with a
vertical refresh rate between 60-75
Hz.
✦ Do not use primary color blue on a
dark background, as it is difficult to
see and may produce eye fatigue
due to insufficient contrast.
Energy Information
Energy saving:
✦ Rest your eyes periodically by fo-
cusing on an object at least 20 feet
away. Blink often.
This monitor has advanced energy sav-
ing features. When a VESA Display Power
Management Signaling (DPMS) Standard
signal is sent to the monitor, the Energy
Saving mode is activated. The monitor en-
ters a single Energy Saving mode.
✦ Position the monitor at a 90° angle
to windows and other light sources
to minimize glare and reflections.
Adjust the monitor tilt so that ceiling
lights do not reflect on your screen.
Mode
Normal operation
Energy saving mode
Off
Power Consumption
LED color
✦ If reflected light makes it hard for you
to see your screen, use an anti-glare
filter.
100 W Max
Less than 2 W
Less than 1 W
White
✦ Clean the LCD monitor surface with
a lint-free, non-abrasive cloth. Avoid
using any cleaning solution or
glass cleaner.
Blinking White
N/A
✦ Adjust the monitor’s brightness and
contrast controls to enhance read-
ability.
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LaCie 324i LCD Monitor
User Manual
Introduction
page 6
1. Introduction
Thank you for purchasing a LaCie 324i LCD Monitor.
Your 324i is the perfect display for creative professionals. With
its 24-inch LCD panel, 10-bit gamma correction, wide gamuts,
and full HD support, the 324i is the ideal tool for both still and
moving images. Further, the LaCie 324i features an IPS (In Plane
Switching) panel to take full advantage of LCD technology. It is
impossible to miss the improved color accuracy, rich detail, and
expansive viewing angles when combining LCD with IPS.
Out of the box, the LaCie 324i gives you the freedom to choose
between sRGB, Adobe RGB, and Greyscale as color settings. Se-
lect User to adjust settings to suit the needs of your work. Of
course, when calibrated by the optional LaCie blue eye color-
imeter and blue eye pro software, the 324i offers exciting, highly
realistic rendering of your visual material.
The LaCie 324i features mini-stereo audio jacks for speakers or
headphones as well as RCA-type stereo input. There are also two
powered USB 2.0 host ports and one USB 2.0 device port. Con-
nect the USB 2.0 device port to your computer and the two USB
2.0 host ports become a convenient hub for compatible devices
such as keyboards, hard drives, or calibration tools.
Quick Links
Click to jump to a section:
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LaCie 324i LCD Monitor
User Manual
Introduction
page 7
1.1. Features
Three USB 2.0 Ports
Wide-Gamut IPS Panel Technology
There are three USB 2.0 ports along the underside of the panel:
one device port for connection to a computer and two host ports
to attach compatible USB devices such as hardware calibration,
keyboard and mouse, hard drives, etc.
Industry-leading 102% NTSC and 98% Adobe gamuts allow the
LaCie 324i monitor to display a large range of vibrant colors.
This technology also offers an excellent balance between contrast
(1000:1) and brightness (400 cd/m2 typ.) as well as an expan-
sive viewing angle up to 178°.
Ergonomic Stand
10-bit Gamma Correction
Easy swivel, tilt, and pivot for height adjustments. Pivot the moni-
tor 90° to view content in Portrait mode.
10-bit gamma correction ensures a smooth rendering of color
gradients such as those commonly found in digital photography
and art.
VESA 100 mounting interface
The 324i can be attached to any VESA 100 compatible platform
or stand.
Hardware Calibration
Already an outstanding display, your 324i can benefit further from
hardware calibration. The LaCie blue eye pro offers extraordinary
accuracy in color and is optimized for LaCie displays. The LaCie
324i also supports third-party hardware calibration tools.
Full High Definition Support
The 324i supports 720p, 1080i, and 1080p HD resolutions.
Connect your HD sources to the HDCP-compatible HDMI input
port.
Four Video Sources
The 324i has four inputs for multiple sources: DVI, DisplayPort,
HDMI, and Component video. Using the Picture-in-Picture (PiP)
function, you may view two sources simultaneously.
Large 24-inch (61 cm) Diagonal and Wide 16:10
Format
Improve your productivity by reducing the need to scroll through
documents and groups of windows. View a 1:1 scale display of
two full pages with additional space for application palettes and
tool bars.
High 1920x1200 Resolution
Ideal for high resolution graphics applications.
Convenient Input and Output Audio Lines
Use this port for audio playback on speakers or headphones.
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LaCie 324i LCD Monitor
User Manual
Introduction
page 8
1.2. LaCie 324i Specifications
Panel Type
Display Diagonal
Active Display Area
Aspect Ratio
Wide Gamut IPS
24.1 in/611.3 mm
(Horizontal x Vertical) 20.41 x 12.75 in/518.4 x 324 mm
16:10
Maximum Resolution
Pixel pitch
1920 x 1200 / 60 Hz
0.270 (Horizontal)/0.270 (Vertical)
Gamma correction
Color Gamut
Luminance
10-bit
102% NTSC, 98% Adobe RGB
400 cd/m² (Center, typical)
Contrast Ratio
Response Time
Color
1000:1 (typical)
6 ms (G-G average)
10.7B Colors (true 10-bit data)
Video Inputs
HDMI (v1.2) x1; DisplayPort x1; DVI-D x1; Component x1 (3p RCA jack - female)
Audio Inputs
Component Audio In x1 (2p RCA jack-female); PC Audio In (1p 3.5mm mini-jack socket female)
1p 3.5mm mini-jack socket (female/Speaker or Headphone Out)
B-type Connector x1
Audio Outputs
USB 2.0 Device Port
USB 2.0 Host Ports
RoHS Compliant
Power Consumption
Certifications
Viewing angles
Weight
A-type Connector x2
Yes
Normal: 100W (Maximum); Standby: less than 2W
CB, FCC, CE, UL, CSA, ICES-003B, GOST, ISO 13406-2, WEE
Left/Right 178°, Up/Down 178°
Approximately 11 kg /24.25 lbs
Gross Weight
Dimensions
Approximately 15 kg / 33.06 lbs
(Width x Height x Depth) 566 x 461 x 245
Mac® and Windows®
Compatibility
Warranty
Three years
*Interpolated Resolutions: Text may offer a different appearance if the image resolution is lower than the pixel count of the LCD module. This is normal and
necessary for all current flat panel technologies when displaying non-native resolutions full screen. In flat panel technologies, each dot on the screen is actually
one pixel, which means that expanding lower resolutions to full screen requires interpolation.
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LaCie 324i LCD Monitor
User Manual
Introduction
page 9
1.3. Box Content
Your box contains items 1 -9 listed below:
1. LaCie 324i LCD Monitor
2. DVI-D cable
1
3. AC power cable
4. USB 2.0 Device cable (connect the 324i to a computer)
5. CD-ROM with the User Manual and monitor ICC profiles
6. Quick Install Guide
324
IMPORTANT INFO: Please keep the device box and packing
materials. LaCie highly recommends storing them in a safe area
in case you need to transport your product in the future. In the
event that the monitor should need to be repaired or serviced, it
must be returned in its original packaging.
2
3
LaCie 324i
version 1.0
For Windows® XP,
For Mac® OS X:
Windows Vista®
Windows 7:
,
Monitor Profiles
4
5
Monitor Profiles
Monitor Driver
User Manual
Adobe Reader for Windows
®
LaCie Color White Paper
.
6
324 LCD Monitor
3
2
4
Quick Install Guide
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LaCie 324i LCD Monitor
User Manual
Introduction
page 10
1.4. About the LCD Stand Blocking Screw
The monitor’s LCD stand is secured during transport by a block-
ing screw near the base of the stand. Please follow the procedure
below to remove it.
CAUTION: If the blocking screw is removed while the product
is on its side or unsecured, the stand may suddenly extend with
force. Uncontrolled extension could cause the monitor to strike
the handler or to fall, resulting in personal injury or damage to
the product.
1. Take the monitor out of the box and remove the cushioning
2. Place the monitor on a desk or other horizontal surface.
3. Peel off the seal and remove the blocking screw.
1.4.1. The Blocking Screw and Transporting
the 324i
Be sure to keep the blocking screw in an easily accessible loca-
tion. You will need to reinsert it into the 324i when transporting
the display.
When transporting the monitor:
1. Adjust the 324i to its lowest position.
Fig. 01
2. Insert the blocking screw into the stand base to lock it in place.
3. Insert the 324i into the included cushioning material.
4. Carefully place the 324i into its box.
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LaCie 324i LCD Monitor
User Manual
Introduction
page 11
1.5. Views of the Monitor
1.5.1. Front View and Button Functions
Refer to the diagram below for the names and functions of the monitor controls.
1
6
4
2
3
7
5
324
1. Display
6. MENU Button:
✦ Hot key to turn Picture in Picture (PiP) On/Off. Push the but-
ton for five seconds to start/stop PiP. The OSD must be off
when using the MENU button as a hot key.
2. Power Indicator LED – Solid white when the power is turned
On. Blinking white when in idle or power save modes.
3. Power Button – Turns power On/Off.
✦ Lightly touch the MENU button to turn the OSD On/Off
✦ The MENU button is used to make selections in the OSD.
4. ENTER Button:
✦ Hot key to switch between color gamut settings sRGB, Ado-
beRGB, User, Greyscale, and Calibration. Push and release
the button to select a setting.
7. Input Button:
✦ Push the Input button to scroll through the four input sourc-
es (DVI, DisplayPort, HDMI, and Component). Release the
button when you reach the preferred input. The Input set-
ting default is Auto-Detection, which will search for first live
✦ Press to make a selection when viewing the on-screen dis-
play (OSD).
5. Up/Down Arrows:
✦ Up - Hot key for Brightness. While the OSD is off, press the
Up arrow to raise the display brightness. While the Bright-
ness bar is on the screen, you can also lower brightness
using the Down arrow.
✦ Scroll through two input sources when Picture-in-Picture
(PiP) is active.
1. Component is the PiP source: DVI + Component/Dis-
playPort + Component.
✦
Down - Hot key for Contrast. While the OSD is off, press
the Down arrow to lower the display contrast. While the
Contrast bar is on the screen, you can also raise contrast
using the Up arrow.
2. HDMI is the PiP source: DVI + HDMI/DisplayPort +
HDMI.
✦ While in the Menu, use the Up/Down arrows to scroll
through OSD items to make settings adjustments.
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LaCie 324i LCD Monitor
User Manual
Introduction
page 12
1.5.2. Bottom View
Refer to the diagram below for the names and functions of the monitor input/output ports.
1
2
4
5
6
7
8
9
3
10
1
2
4
5
3
6
7
8
9
10
1. DVI – DVI input
2. DisplayPort – DisplayPort input
3. HDMI – HDMI input for video and audio.
8. USB 2.0 Host Ports – You may use the USB 2.0 Device and
Host ports as a convenient USB 2.0 hub:
a. Connect compatible devices to the USB 2.0 host ports.
b. Connect the 324i USB signal to your computer via the
USB 2.0 device port. USB devices will be available on the
computer.
4. Component Video – Component video input (RCA type)
5. Component Audio – Stereo audio input (RCA type). This is
the default audio when using Component as the input. You
may choose Component Audio in the OSD when using an-
other source.
9. Power Switch – Turn the 324i power On (I) or Off (0).
10. AC Input – Power cable connection.
6. PC-Audio – Stereo-mini audio input and output. This is the
default audio when using DVI or the DisplayPort as the input.
You may choose PC-Audio in the OSD when using another
source.
7. USB 2.0 Device Port – Use this port to connect the 324i USB
signal to the computer. See port 8 for further information.
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LaCie 324i LCD Monitor
User Manual
Getting Connected
page 14
2.1. Connecting the Monitor
Make certain that the power is off on your LaCie 324i monitor
and computer before attaching the cables.
2.1.1. Cable Management
To keep the cables neatly organized, place them into the cable
slack in the cables from the cable manager to the monitor in-
puts/outputs. If the cable lengths are too tight, the ends may tug
at their connections when changing from Landscape to Portrait
modes.
2.1.2. Display and Video Signals
a. For a PC or Mac with DVI output:
Fig. 02
✦ Connect the DVI signal cable (included) to the DVI connector
on your computer. Connect the other end of the DVI cable to
the monitor’s DVI input. Tighten all screws.
b. For a PC or Mac with DisplayPort output:
✦ Connect the DisplayPort signal cable (not included) to the Dis-
playPort output on your computer. Connect the other end of
the DisplayPort cable to the monitor’s DisplayPort input.
d
a
b
c
c. For a source with HDMI output:
✦ Connect the HDMI signal cable (not included) to the HDMI
output on your video source. Connect the other end to the
monitor’s HDMI input.
Fig. 03
d. For a source with Component video output:
✦ Connect the Component signal cable (not included) to the
Component output on your video source. Connect the other
end to the monitor’s Component input (RCA type connectors).
Please note the color of each cable end when making the
connections.
TECHNICAL NOTE: Up to four video sources can be connected
to the monitor at the same time: DVI, DisplayPort, HDMI, and
Component video. You may view two video sources at the same
time when using the 324i Picture-in-Picture (PiP) function.
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LaCie 324i LCD Monitor
User Manual
Getting Connected
page 15
2.1.3. Audio Signals
a
b
c
a. Stereo audio input
✦ Connect a stereo audio cable (not included) from the stereo
audio outputs of a compatible device to the stereo audio in-
puts on the monitor (RCA type connectors). Note the color for
the cable ends, with red being the right channel and white the
left channel.
Fig. 04
b. Audio input
a
b
✦ Connect a mini-stereo plug (not included) from the audio out-
put of a compatible device (such as vyour computer) to the
audio input on the monitor.
c. Audio output
Fig. 05
✦ Connect a mini-stereo plug (not included) from the audio out-
put of the monitor to the audio input on your speakers or
headphones.
TECHNICAL NOTE: HDMI connections generally do not require
additional audio cables. Please make certain that the audio signal
from your device is passed through the HDMI cable.
2.1.4. USB Devices
The 324i USB 2.0 monitor ports may be used for USB hardware
a. USB 2.0 Device Port (USB 2.0 Type B plug)
✦ This connection passes USB data from the monitor to the
computer.
✦ Connect a USB 2.0 Type B plug to the USB 2.0 device port on
the 324i. Connect the other end to your computer.
b. USB 2.0 Host Ports (USB 2.0 Type A plug)
✦ These ports may be used to add peripherals to your computer.
Please note that the USB 2.0 Device port must be connected
to your computer.
✦ Connect USB peripherals using a USB 2.0 Type A plug to the
USB 2.0 Host ports on the 324i.
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LaCie 324i LCD Monitor
User Manual
Getting Connected
page 16
2.1.5. Power Cable and Power Switch
b
a
1. Connect the female end of the power cable to the monitor
2. Connect the male end of the power cable to a compatible
let on the wall.
Fig. 06
monitor can now be turned on using the Power Button on the
front panel of the 324i (1.5.1. Front View and Button Func-
tions).
To avoid potential electrical problems with your LaCie 324i moni-
tor, please pay close attention to the following:
✦ Only use the power cable supplied with your specific LaCie
monitor. Do not use a power cable from another LaCie de-
vice or another manufacturer. Using any other power cable
or power supply may cause damage to the device and void
your warranty.
✦ Always remove the power cable before transporting your
LaCie monitor. Failure to remove the power cable may re-
sult in damage to your monitor and will void your warranty.
✦ You may use your LaCie monitor when in a foreign country
thanks to its 100-240 Volt power supply. To use this fea-
ture, you may need to purchase an appropriate adapter or
cord. LaCie accepts no responsibility for any damage to the
drive resulting from the use of an inappropriate adapter.
Using an adapter other than one authorized by LaCie will
void your warranty.
Fig. 07
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LaCie 324i LCD Monitor
User Manual
Getting Connected
page 17
2.2. Ergonomic Adjustments
108 mm
CAUTION: Use care when raising, lowering, tilting, swiveling,
and pivoting the monitor screen.
2.2.1. Raise and Lower the Monitor Screen
To raise or lower the display screen, place hands on each side
of the monitor and raise or lower the 324i to the desired height
The base of the display screen can reach a maximum height of
108 mm.
Fig. 08
2.2.2. Tilt
Lightly grasp the top and bottom of the monitor screen with your
30
˚
The maximum tilt angles for the 324i are:
Backward: 30°
Forward: -3°
2.2.3. Swivel
Lightly grasp both sides of the monitor screen with your hands and
-3
˚
Fig. 09
The maximum angle of swivel from each side is 30°
IMPORTANT INFO: The base of the LaCie 324i monitor is de-
signed to swivel on a hard, flat surface.
30
˚
30
˚
Fig. 10
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LaCie 324i LCD Monitor
User Manual
Getting Connected
page 18
2.2.4. Adjusting the 324i from Landscape
Mode to Portrait Mode - Pivot
30
˚
Your LaCie 324i allows you to view files in the traditional Land-
scape mode or in Portrait mode. It is easy to switch between the
two modes but you must show a bit of caution when turning the
monitor screen 90° to the desired position. By following the in-
structions below, you can avoid scraping the bottom of the stand
when pivoting to Portrait or Landscape modes.
Before pivoting the monitor to either Portrait or Landscape modes:
1. Gently tilt the bottom in an upward direction, toward the ceil-
-3
˚
2. Stop tilting when you meet resistance.
Fig. 11
3. After tilting the monitor bottom, you may pivot the moni-
tor 90° into Landscape mode (counterclockwise) or Portrait
90
˚
monitor at a low height.
90
˚
Fig. 12
Fig. 13
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LaCie 324i LCD Monitor
User Manual
Getting Connected
page 19
2.3. VESA 100 Compliant Alternative Stand
The base of the LaCie 324i is compatible with attachments that
are VESA 100 compliant. Prepare the VESA 100 compliant at-
tachment (i.e. flexible monitor arm or stand) before disconnecting
the 324i from its original stand.
Consider the following when using an alternative stand or attach-
ment for your LaCie 324i monitor:
✦ For safety reasons, please make sure that the stand can
support the weight of the LaCie 324i LCD monitor (approxi-
mately 11kg/25 lbs.).
✦ To avoid damage to the monitor and the alternative stand,
please use the screws that are included with the monitor.
✦ Refer to the documentation that came with the VESA 100
compliant alternative stand for instructions on how to at-
tach the 324i.
2.3.1. Remove the monitor stand for
mounting
Fig. 14
To prepare the monitor for an alternate stand:
1. Power off the monitor and your computer.
2. Disconnect all cables from the monitor, including the power
cable.
3. Place hands on each side of the monitor and slide it up to
the highest position.
4. To prevent any scratching or damage, spread a soft, non-
abrasive cloth on a smooth and sturdy surface. Gently place
the monitor face on the non-abrasive surface.
5. There are four screws that keep the 324i attached to its origi-
nal stand. The screws may be found in the corners of the
them, use a small flathead screwdriver to remove the four
round covers that protect the screws. Please keep the screw
covers in a safe location in case you wish to reattach the
324i to its original stand.
6. Remove the four mounting screws from the holes in the stand
likely use them when placing the 324i on the alternative
stand.
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LaCie 324i LCD Monitor
User Manual
Getting Connected
page 20
7. Gently remove the stand from the 324i base.
The monitor can now be mounted using an alternative attach-
ment.
IMPORTANT INFO: LaCie recommends using the original four
screws that shipped with the 324i when placing it on a VESA 100
compliant stand or flexible arm attachment.
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LaCie 324i LCD Monitor
User Manual
Quick Reference
page 21
3. Quick Reference
The following sections provide basic information on Aspect Ratio,
PiP, Audio, and Hot Keys:
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LaCie 324i LCD Monitor
User Manual
Quick Reference
page 22
3.1. Aspect Ratio
Aspect Ratio refers to the ratio of the vertical length to the horizon-
tal length (number of pixels) of the display or image.
The LaCie 324i supports the following aspect ratios:
✦ 16:9
✦ 16:10
✦ 4:3
16:10 is the default format of the LaCie 324i LCD Monitor, corre-
sponding to a 1920 x 1200 resolution, a standard for computers.
The 324i can expand 4:3 or 16:9 signals to its native aspect ratio.
continued on the next page>>
Aspect Ratio
Effect
4:3 Video
16:9 Video
Setting
Applies no modification and
displays the input signal
resolution. If the resolution
is smaller than the 324i
Off
default, the image will rest
in the center of the display.
Upscales the source image
Expansion
to fill the screen.
The image ratio will be set
to 4:3. Sources with higher
image resolutions will be
Aspect
squeezed.
Available with HDMI and
Component video sources.
Panorama
Similar to Expansion, the
image is upscaled to fill the
screen.
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LaCie 324i LCD Monitor
User Manual
Quick Reference
page 23
NOTE: Refer to the user manuals of your devices to determine as-
pect ratio compatibility with the 324i.
You can change the aspect ratio at any time. For example, if you
want to fill the screen by moving from Off to Expansion. To change
the aspect ratio:
1. Tap the MENU button.
2. Tap an Up/Down arrow until you arrive at the Picture heading
(a monitor icon with color bars).
3. Tap ENTER.
4. Use the arrow buttons to scroll to Aspect Ratio.
5. Tap ENTER again.
6. From the choices, scroll up or down using the Up/Down arrows
to select the aspect ratio check box.
7. Press MENU three times to exit the OSD.
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LaCie 324i LCD Monitor
User Manual
Quick Reference
page 24
3.2. Picture-in-Picture (PiP)
Use PiP to view a secondary video source. The following explains
how to use the OSD to turn on and manage PiP. See 4.2. OSD:
Picture-in-Picture (PiP) for further information on PiP options in
the OSD.
3.2.1. Enable/Disable PiP
Menu
Use the OSD to turn PiP on or off:
1. Press the MENU button on the front of the 324i.
2. Scroll to the PiP heading (PiP icon) using the Up or Down
arrow. Press ENTER.
3. If PiP is not on, the selection will be Mode: Off. Press ENTER
to open the sub-window for the ON or OFF checkboxes. Tap
the Down arrow to choose ON. The PiP window should ap-
pear on the screen.
4. Tap MENU to return to the PiP options. Scroll through the
options using the Up/Down arrows. Tap ENTER to select an
option and make your choices in a similar fashion (see also
5. Use the same procedure to turn off PiP.
Hot Key
The MENU button can turn PiP on or off:
1. Press the MENU button for five seconds.
2. The PiP window will:
✦ Appear if it was not active
✦ Disappear if it was active.
3. When PiP is enabled, go to the OSD for further options.
TECHNICAL NOTE: PiP may be enabled in DVI and DisplayPort
modes. HDMI or Component sources may be used as the second-
ary video.
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LaCie 324i LCD Monitor
User Manual
Quick Reference
page 25
3.3. Audio
The 324i can accept audio from three sources (see 4.5. OSD:
Sound for more information on the Audio OSD):
1. Stereo input via a stereo-mini jack
✦ From a computer, a portable music player, etc.
✦ Default audio input when using DVI or DisplayPort sources.
2. Stereo audio input via RCA plugs
✦ From a DVD player, a media device, etc.
✦ Default audio input when using a Component source.
3. HDMI input
✦ From a DVD player, a media device, etc.
✦ HDMI sources generally carry video and audio signals.
3.3.1. Changing the Audio Source from the
Default
You can change the audio source from the default at any time.
For example, if you are viewing your monitor in DVI mode but
wish to hear the Component Audio signal. To change the audio
source:
1. Tap the MENU button.
2. Tap the Up or Down arrow until you arrive at the Sound
heading (a speaker icon).
3. Tap ENTER.
4. Source is the first sub-menu. Tap ENTER again.
5. From the choices, scroll to your preferred audio source
checkbox using the Up/Down arrows.
6. Press MENU three times to exit the OSD.
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LaCie 324i LCD Monitor
User Manual
Quick Reference
page 26
3.4. Hot Keys and OSD Lock
The on-screen display (OSD) provides all the options to configure
your LaCie 324i. However, a select group of settings are available
using pre-assigned hot keys. Please see the table below for the de-
tails.
Fig. 15
Fig. 16
Feature
Button(s)
ENTER
Description
Color Setting*
✦ Push the Enter button to scroll through the color settings: sRGB, Adobe RGB, User,
Greyscale, and Calibration. Release the button when you have reached the preferred
setting.
Brightness*
Contrast*
Up Arrow
✦ Continue to push the Up arrow to increase brightness.
✦ Push the Down arrow to decrease brightness.
✦ Continue to push the Down arrow to decrease contrast.
✦ Push the Up arrow to increase contrast.
Down Arrow
Picture-in-Picture MENU
(PiP)*
✦ Turns On/Off PiP. Push MENU for five seconds and the PiP will:
✦ Appear if it was not active.
✦ Disappear if it was active.
*The OSD must be off to use the hot key.
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LaCie 324i LCD Monitor
User Manual
Quick Reference
page 27
Feature
Button(s)
Description
OSD Lock with MENU+Up Arrow
Enable:
Brightness
Contrast**
and
1. Push MENU to turn on the OSD.
2. Simultaneously push MENU+Up Arrow.
✦ The OSD will be locked but the Brightness and Contrast sliders will remain avail-
able.
✦ Make certain to turn the OSD on before simultaneously pushing MENU and the
Up Arrow to enable the OSD lock.
Disable:
Simultaneously push MENU+Up Arrow
MENU+Up Arrow+ENTER
OSD Lock with
Brightness*
Enable:
Simultaneously push MENU+Up Arrow+ENTER
Disable:
Simultaneously push MENU+Up Arrow+ENTER
✦ The OSD will be locked but the Brightness slider will remain available.
*The OSD must be off to use the hot key.
**The OSD must be on to use the hot key.
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LaCie 324i LCD Monitor
User Manual
Settings and Adjustments
page 28
4. On-Screen Display (OSD)
Refer to the following sections for information on the LaCie 324i
LCD Monitor OSD:
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LaCie 324i LCD Monitor
User Manual
Settings and Adjustments
page 29
4.1. OSD Navigation
To turn the OSD On or Off, press the MENU key on the front of
the 324i.
Navigate the OSD using the buttons on the front of the 324i:
Button
Functions
✦ A light touch turns the OSD On/Off
✦ When the OSD is on, tap the Menu button to return to the previous menu. For ex-
ample, after selecting a checkbox using the Up/Down arrows, push Menu to return
to the sub-menu. When in a sub-menu, push Menu to return to the OSD headings.
Menu
✦ Tap the Up/Down arrows to scroll through the OSD selections.
✦ The Up arrow is a hot key for Brightness.
Up/Down Arrows
Enter
✦ Tap to make a selection in the OSD.
1. Tap MENU to turn the OSD on.
2. Tap the Up or Down arrows to scroll to one of the OSD
headings: PiP, Picture, Others, Sound, or Information.
3. Tap ENTER when you arrive at the desired OSD heading.
4. Tap the Up or Down arrows to scroll through the sub-menu
choices.
5. Tap ENTER when you arrive at the desired sub-menu.
6. Tap the Up or Down arrows to choose the checkbox for the
preferred setting.
7. To continue or exit:
✦ Tap MENU once to scroll through other sub-menus.
✦ Tap MENU twice to scroll through other OSD headings.
✦ Tap MENU three times to exit the OSD.
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LaCie 324i LCD Monitor
User Manual
Settings and Adjustments
page 30
4.2. OSD: Picture-in-Picture (PiP)
PiP is available when the main input source is DVI or DisplayPort.
Fig. 17
Sub-menu
Description
Mode
Input Source*
Size*
✦ Turns PiP On/Off
✦ Select the PiP source – HDMI or Component.
✦ The PiP window can be Large or Small.
✦ PiP position: Upper Right Corner, Lower Right Corner, Lower Left Corner, Upper Left
Position*
Corner, or Center
Transparency*
✦ Set the level of transparency for the PiP window. The default is 0, or no transparency.
✦ Picture-by-Picture. View two input sources, computer signal and video, as a split screen
in the center of the 324i. The split images will be letterboxed, with black bars above and
Keys and OSD Lock) will turn from standard PIP to PBP.
PBP*
✦ Choose the audio signal:
Audio Select*
✦ Main is the stereo-mini input.
✦ Sub is HDMI or Component Audio, depending upon the PiP Input Source.
*Not selectable when PiP is OFF.
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LaCie 324i LCD Monitor
User Manual
Settings and Adjustments
page 31
4.3. OSD: Picture
The selections for the Picture menu will change based upon the
input signal: computer (DVI or DisplayPort) or video (HDMI or
Component).
4.3.1. OSD Picture: DVI and DisplayPort
Fig. 18
Sub-menu
Description
Screen Mode
✦ Select the preferred color setting: User, sRGB, Adobe RGB, Calibration, or Grayscale
✦ The default, Standard, enables Power Management.
✦ Select Off to disable Power Management. The 324i will not go to sleep mode, but remain powered on
Power Manager
even when a signal is not present.
✦ LaCie highly recommends Standard since it conserves energy.
Brightness
Contrast
✦ Raise or lower the display brightness.
✦ Available only when Screen Mode is set to User.
✦ Raise or lower the display contrast.
✦ Available only when Screen Mode is set to User.
Black Level
Gain
✦ Raise or lower the brightness in the darker areas of the monitor.
✦ Available only when Screen Mode is set to User.
✦ Raise or lower the individual levels for Red, Green, and Blue.
continued on the next page>>
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LaCie 324i LCD Monitor
User Manual
Settings and Adjustments
page 32
Sub-menu
Description
✦ Available only when Screen Mode is set to User.
✦ Toggles between 13 preset color temperatures and User (all temperatures in Kelvin (K)):
a. 4000, 4500, and 5000 (Yellow to Neutral)
Color Temperature
b. 5500, 6000, 6500 (default), 7000, 7500, 8000, 8500, 9000, 9500, and 10,000 (Neutral
to Very Blue)
✦ Select User when the color setting is based upon a calibration. The color temperature will be adjust to
meet the calibration target.
✦ Available only when Screen Mode is set to User.
✦ Adjust gamma settings: No Correction, 1.8, 2, 2.2 (default), 2.4, and Software
Gamma
✦ Since gamma affects the pixels in relation to luminance settings, you may find it necessary to adjust
gamma when changing brightness, contrast, or black levels.
Aspect Ratio
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User Manual
Settings and Adjustments
page 33
4.3.2. OSD Picture: HDMI and Component Video
Fig. 19
Sub-menu
Description
Screen mode
✦ Select the preferred color setting: User, sRGB, Adobe RGB, Calibration, or Greyscale
✦ Select Off to disable Power Management.
Power Manager
✦ The default, Standard, will send the monitor to sleep mode when it cannot find a signal. For example,
when placing the computer in Standby.
✦ Raise or lower the display brightness.
Brightness
Contrast
✦ The default is 20.
✦ Available only when Screen Mode is set to User.
✦ Raise or lower the display contrast.
✦ The default is 50.
✦ Available only when Screen Mode is set to User.
✦ Raise or lower the brightness in the darker areas of the monitor.
✦ The default is 50.
Black Level
✦ Available only when Screen Mode is set to User.
✦ Raise or lower the tint based upon the color of the image. Since tint is the mixing of a color with white,
Tint
extreme adjustments (numbers close to 0 or 100) may create images saturated with red or green.
✦ The default is 50.
continued on the next page>>
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LaCie 324i LCD Monitor
User Manual
Settings and Adjustments
page 34
Sub-menu
Description
✦ Available only when Screen Mode is set to User.
✦ Raise or lower the density of colors on the screen. Too much saturation will most likely cause an unwant-
Saturation
Hue
ed intensity of the colors on the display. Reducing saturation to 0 will create a black and white picture.
✦ The default is 50.
✦ Available only when Screen Mode is set to User.
✦ Raise or lower the levels for Red, Yellow, Green, Blue, and Magenta.
✦ Raise or lower the visual clarity between light and dark edges on the display. Extreme adjustments (num-
Sharpness
Aspect Ratio
ACC
bers close to 0 or 100) may soften focus or raise contrast, most noticeably with text.
✦ The Adaptive Contrast Control function automatically adjusts contrast to prevent loss of detail when
viewing extremely dark or extremely bright scenes.
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User Manual
Settings and Adjustments
page 35
4.4. OSD: Others
Fig. 20
Sub-menu
Description
Smooth
✦ Adjust the sharpness of the monitor image.
✦ The default is 50.
Language
✦ The OSD language can be set to:
✦ English, French, Italian, German, Russian, or Spanish
✦ Adjusts the OSD position on the screen.
OSD Position
OSD Timeout
✦ Set the amount of time the OSD remains on the screen when it is not being accessed.
✦ The default is 30 seconds
✦ The maximum setting is 60 seconds.
Transparency
Border Color
✦ Set the degree of background transparency of the OSD.
✦ Adjust the areas of the screen surrounding video content. For example, the horizontal (letterbox)
and/or vertical borders may be lightened from black to white. This option will not be available
when using the 324i native resolution 1920 x 1280 or if the Aspect Ratio is set to Expansion.
BLS
✦ Backlight Stabilization
✦ Adjust the backlight luminosity of the display.
Priority
✦ Set the preferred display input signal. When turned on, the 324i will seek the input signal selected
in Priority. Choices include the four inputs (DVI, DisplayPort, HDMI, and Component) and the
Timer
✦ Turn off the monitor after a selected period of time.
✦ Options run by the hour, from one to six.
✦ The default is Off.
Hot Key
✦ Control the brightness of the white LED next to the Power button.
LED Brightness
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User Manual
Settings and Adjustments
page 36
4.4.1. Input
The 324i input is set to Auto-Detection as a default. The monitor
will search for a live computer or video signal to display. The seek
order for Auto-Detection is DVI, DisplayPort, HDMI, and Compo-
nent. For example, if a DVI signal is active, Auto-Detection will
stop seeking and display the image. If there is no DVI signal,
Auto-Detection will look at the DisplayPort input followed by the
HDMI input followed by the Component input. Auto-Detection will
land on the first live signal. Press the Input button if you prefer a
different signal on the display.
Auto-Detection searches through the four inputs twice before dis-
playing a No Signal message.
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User Manual
Settings and Adjustments
page 37
4.5. OSD: Sound
Fig. 21
Sub-menu
Description
Source
Mute
Select the audio input source: PC, HDMI, and Component.
Turn mute On/Off.
Volume
Bass
Adjust the volume level.
Adjust the bass level.
Treble
Adjust the treble level.
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LaCie 324i LCD Monitor
User Manual
Settings and Adjustments
page 38
4.6. OSD: Information
This OSD heading lists current information for your LaCie 324i.
There are no parameters to change.
Fig. 22
Sub-menu
Description
Input Source
Resolution
Lists the current input setting.
Lists the current resolution for the image.
Operation Time
The duration that the monitor is in use. The timing begins when the monitor is powered on and stops once it is
turned off. The timing will also stop when the monitor goes to sleep. (See Power Manager, 4.3. OSD: Picture)
Version
Model
Lists the current version of firmware.
Lists the model number of the LaCie 324i.
Lists the unique serial number for your LaCie 324i.
Serial No.
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LaCie 324i LCD Monitor
User Manual
Troubleshooting
page 39
5. Troubleshooting
If your LaCie 324i Monitor is not working correctly, please re-
fer to the following checklist to determine the source of the
problem. If you have gone through all of the points on the
checklist and your monitor still does not work properly, please
check the FAQs that are regularly published on our web site –
Manual Updates
LaCie strives to provide comprehensive User Manuals. It is our
goal to provide a friendly, easy-to-use format that will help you
quickly install and understand your LaCie device.
Please check our web site regularly for updates to the User Man-
ual for your product.
If you need further assistance, please contact your LaCie reseller
or LaCie Customer Support (see section 6. Contacting Customer
Support for details).
Problem
Solution
No picture
✦ The signal cable should be completely connected to your computer’s display port.
✦ If applicable, the display card should be completely seated in its slot.
✦ To properly receive power on the 324i, make certain that: the power cable is plugged into a
live electrical outlet; the power switch on the bottom is switched on; and the power button on
the front has been turned on.
✦ Confirm that the resolution selected in the operating system is supported by the monitor. Con-
sult your display card or system manual to change the graphics mode).
✦ Check the monitor and your display card with respect to compatibility and recommended set-
tings.
✦ Check the signal cable connector for bent or pushed-in pins.
✦ Verify that you have selected the right video input port. Cycle through the inputs by tapping the
INPUT key on the front panel of your monitor.
✦ Turn the monitor Off and On using the front power button.
Power key does not respond
✦ Unplug the monitor power cord from the AC outlet to turn off and reset the monitor.
✦ Confirm that the electrical outlet is working properly.
LED on monitor is not lit
Image Persistence
✦ Confirm that: the power cable is plugged into a live socket; the power switch on the bottom is
ON; and the power button is turned on.
✦ Image persistence is a residual or “ghost” image of a static figure or object. The static figure or
object remains visible on the screen even though a new image is on the display. This is usually
due to static images being displayed for a long period of time. Fortunately, image persistence
on LCD monitors is not permanent. To alleviate image persistence, turn off the monitor for as
long as the previous image was displayed. For example, if an image was on the monitor for
one hour and a residual image remains, the monitor should be turned off for one hour to erase
the image.
✦ LaCie recommends using a moving screen saver at regular intervals whenever the screen is idle.
It is also a good idea to turn off the monitor when it is not in use.
continued on the next page>>
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LaCie 324i LCD Monitor
User Manual
Troubleshooting
page 40
Problem
Solution
OSD warning OUT OF RANGE
is displayed when powering
on the 324i or changing the
input source. An image may
be poorly displayed with pixels
missing.
✦ Either the signal clock or the resolution is too high. Choose one of the supported modes.
Image is unstable or unfocused
✦ The signal cable should be completely attached to the computer.
✦ Use the OSD Image Adjust controls to focus and adjust the display by increasing or decreasing
the Fine total. When the display mode is changed, the OSD Image Adjust settings may need
to be readjusted.
✦ Make sure your computer’s video output or the video card is compatible with the 324i resolu-
tions.
✦ If your text is garbled, change the video mode to non-interlaced and use a 60Hz refresh rate.
HDMI and/or Component
Video display image is not
sized properly
✦ Use the OSD Component or HDMI Settings/Aspect Ratio control to adjust the image size.
✦ Make sure your display video card and system are compatible with the mode that you have
selected. If necessary, consult the video card or system manual to change the graphics settings.
No signal
✦ Make certain the computer is not in sleep or stand-by mode. Touch the keyboard or mouse to
exit stand-by mode.
✦ If video does not return to the screen, turn the bottom power switch OFF and ON.
Audio is not present from
speakers or headphones at-
tached to the 324i
✦ Verify that your headphone or speaker cable is properly plugged into the 324i audio out port.
✦ For audio from a computer: verify that the computer-to-monitor audio cable is properly plugged
into your computer audio output as well as the 324i audio input.
✦ For Component Audio, verify that the both of the stereo RCA ends are plugged into your source
and the 324i.
✦ The volume may be too low. Check the volume level in the operating system, source, and 324i
audio settings.
✦ The audio output may be muted in your operating system, source, and/or 324i audio settings.
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LaCie 324i LCD Monitor
User Manual
Contacting Customer Support
page 41
6. Contacting Customer Support
6.1. Before You Contact Technical Support
Please read the User Manual and review the Troubleshooting section to resolve an issue with your LaCie device. If the problem persists, see
6.2. LaCie Customer Support Contacts for the technical support in your country or region. Before contacting us, make sure that you are in
front of your computer and that you have the following information on hand:
Information
Where to Find Information
LaCie 324i Monitor serial number
Macintosh/PC model
Operating system version
Processor speed
Located on a sticker at the back of monitor.
Mac users: Click on the Apple icon in the menu bar and select About
This Mac.
Windows XP users: Right-click My Computer and select Properties >
General.
Windows Vista and Windows 7 users: Right-click Computer and
Computer memory
select Properties
Mac users: Click on the Apple icon in the finder bar and select About
this Mac. Select More Info... The Apple System Profiler will launch
and will list your internal and external peripherals.
Windows XP users: Right-click My Computer and select Properties >
Hardware.
The brand and model of the graphics board used in your
computer
Windows Vista and Windows 7 users: Right-click Computer and
select Properties > Device Manager > Display Adapters
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LaCie 324i LCD Monitor
User Manual
Contacting Customer Support
page 42
6.2. LaCie Customer Support Contacts
LaCie Asia
LaCie Australia
LaCie Belgium
LaCie Brazil
http://www.lacie.com/be/contact/ (Dutch)
http://www.lacie.com/befr/contact/ (French)
LaCie Canada
LaCie Denmark
http://www.lacie.com/ca/contact/ (English)
http://www.lacie.com/cafr/contact/ (French)
LaCie Finland
LaCie France
LaCie Germany
LaCie Ireland
LaCie Italy
Japan – Elecom CO., LTD.
LaCie Korea
LaCie Latin America
LaCie Netherlands
LaCie Norway
LaCie Portugal
LaCie Singapore
LaCie Southeast Asia
LaCie Spain
LaCie Sweden
LaCie Switzerland
http://www.lacie.com/ch/contact/ (German)
http://www.lacie.com/chfr/contact/ (French)
http://www.lacie.com/chit/contact/ (Italian)
LaCie UK
LaCie USA
http://www.lacie.com/us/contact/ (English)
http://www.lacie.com/uses/contact/ (Spanish)
LaCie Grand Export
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LaCie 324i LCD Monitor
User Manual
Warranty Information
page 43
7. Warranty Information
LaCie warrants your monitor against any defect in material and
workmanship, under normal use, for the period designated on
your warranty certificate. In the event this product is found to be
defective within the warranty period, LaCie will, at its option, re-
pair or replace the defective product. This warranty is void if:
Note to Australian Customers
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
✦ The monitor was operated/stored in abnormal use or main-
tenance conditions;
✦ Themonitorisrepaired,modifiedoraltered,unlesssuchrepair,
modification or alteration is expressly authorized in writing by
LaCie;
Contact us:
✦ The monitor was subjected to abuse, neglect, lightning
LaCie Australia, 458 Gardeners Road Alexandria, NSW 2015
AUSTRALIA.
strike, electrical fault, improper packaging, or accident;
✦ The monitor was installed improperly;
Phone: 02 8063 3711
✦ The serial number of the monitor is defaced or missing;
✦ The broken part is a replacement part.
Email: [email protected]
✦ The tamper seal on the monitor casing is broken.
For fast technical support, create a support ticket after registering
LaCie will not, under any circumstances, be liable for direct, spe-
cial, or consequential damages such as, but not limited to, dam-
age or loss of property or equipment, loss of profits or revenues,
cost of replacement goods, or expense or inconvenience caused
by service interruptions.
Under no circumstances will any person be entitled to any sum
greater than the purchase price paid for the monitor.
At LaCie, customer satisfaction is important to us. If you are hav-
ing trouble with your LaCie product, you have several options
product, and fill out a support ticket.
All monitors returned to LaCie must be securely packaged in their
original box and shipped with postage prepaid.
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