LG Electronics Webcam AN VC400 User Manual

OWNER’S MANUAL  
Video Call Camera  
Please read this manual carefully before operating your set and retain it for future  
reference.  
AN-VC400  
(Brazil : www.lge.com.br)  
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PREPARATION  
OVERVIEW  
Microphones  
Lens  
Microphones  
USB.Cable  
Stand-Arm  
Stand-Cable.  
holder  
Stand-Bottom  
Stand  
Activity.Indicator  
NOTE:  
.For.best.results.when.using.external.speakers,.only.use.the.front.right/left.(stereo).speakers.when.using.Skype.  
.When.making.a.video.call.with.Skype.using.a.PC,.the.Skype.software.version.for.Windows.should.be.4.2.or.newer.  
(Visit.the.Skype.homepage.(www.skype.com).for.operating.systems.other.than.Windows,.e.g..OS.X,.Linux,.etc.)  
.Video.calls.can.not.be.made.to.a.Mac.that.runs.Skype.2.8.or.lower.  
.Content.can.be.changed.or.deleted.depending.on.Content.Provider..  
.Please.visit.the.content.providers.web.site.for.specific.information.on.their.services.  
.The.software.update.screen.will.automatically.appear.when.an.update.is.available.  
.For.some.models,.you.cannot.use.input.devices.such.as.a.keyboard.and.mouse.while.using.Skype.(premium.  
content).  
(Input.devices.(e.g.,.keyboard.and.mouse).not.working.with:.LM9,.EM9,.LM8,.LM7,.LM6,.LM5,.LS57,.LS3,.PM9,.PM6,.  
PA66,.PA69,.PA47,.PM4)  
....(Keyboard.not.working.with:.LA74,.LA6,.LN6,.LN57,.LN56,.PH67,.PH66,.PH47,.PN67,.PN57,.PN47)  
No emergency calls with Skype  
Skype is not a telephone replacement service, and cannot  
be used for emergency service dialing.  
3
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PREPARATION  
INSTALLING THE VIDEO CALL CAMERA  
Unfold.the.stand.and.put.it.on.the.top.center.of.  
the.TV.set.  
1
Video.Call.Camera  
TV  
Fold.the.stand.  
2
(A)..Firmly.attach.the.TV.stand.to.the.back.of.the.  
(B)  
(A)  
3
TV.set.using.the.stand.magnet..  
(B).I.f. you. have. difficulty. attaching. the. stand. or.  
want.to.prevent.it.from.slipping.off,.use.the.  
Velcro.tape.to.secure.it.  
Velcro  
Connect.the.USB.cable.to.the.side.of.the.TV..  
The.camera.may.not.work.if.it.is.connected.  
4
through.the.USB.hub.  
TV  
NOTE  
.For.the.best.quality.video.and.audio.outputs,.install.the.camera.on.the.top-center.of.your.TV..  
.Set.up.with.the.television.switched.off.  
.When.using.external.speakers,.allow.sufficient.space.between.the.microphones.and.the.speakers.  
.The.TV.must.be.connected.to.a.network.for.Skype.to.work.  
4
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USING Skype  
START Skype  
REGULAR REMOTE CONTROL  
1
2
OK  
Press  
or  
Start Skype.  
HOME  
SMART  
NOTE:  
.Skype.must.be.connected.to.a.network.to.operate.  
MAGIC REMOTE CONTROL  
1
Press  
or  
60$57  
2
Start Skype.  
CREATE ACCOUNT / SIGN IN  
After.selecting.the.Skype.icon.from.the.Premium.  
menu,.enter.your.Skype.name.and.password..Choose.  
“Sign.me.in.when.Skype.starts”.to.sign.in.  
Welcome to Skype  
a
b
c
d
e
1
2
3
automatically.when.the.TV.is.switched.on.  
Skype name  
f
g
l
h
m
r
i
j
o
t
4
7
.
5
8
6
9
0
/
Password  
k
p
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n
s
NOTE:  
Sign me in when Skype starts  
q
@
_
.If.you.do.not.have.a.Skype.account,.press.the.RED.  
v
w
x
y
z
button.on.the.remote.control.to.create.an.account.  
Sign in  
Cancel  
aA#  
Back  
Exit  
Create account  
This.screen.will.appear.if.you.choose.to.create.an.  
account.  
Create account  
No Emergency Calls. Skype is not a replacement for your ordinary telephone  
and cannot be used for emergency calling.  
ENTER .or.  
.:.Select.a.menu.  
OK  
I have read and accept Skype’s terms and conditions at  
.:.Return.to.the.previous.screen..  
Agree  
Disagree  
.or.SMART .:.Return.to.Home.menu.  
HOME  
Back  
Exit  
NOTE:  
.For.more.details.about.the.Skype.service,.click.the.item.  
you.want.to.read.  
1..Terms.of.Service:.www.skype.com/tos  
2..End.User.License.Agreement:.www.skype.com/eula  
3..Skype.Privacy.Policy:.www.skype.com/privacy  
5
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USING Skype  
CREATE ACCOUNT / SIGN IN  
(CONTINUED)  
Type.your.full.name.and.Skype.name.  
Create account  
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e
1
2
3
Full name  
f
g
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h
m
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o
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4
7
.
5
8
6
9
0
/
Skype name  
Between 6 and 32 characters  
Between 6 and 20 characters  
k
p
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n
s
Password  
q
@
_
Repeat  
Password  
v
w
x
y
z
aA#  
Continue  
Cancel  
Back  
Exit  
Type.in.your.email.address..Select.your.country,.then.  
press.“Confirm.  
Create account  
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d
e
1
2
3
Enter your email address  
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7
.
5
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9
0
/
Country  
k
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s
United Kingdom  
Sign me in when Skype starts  
q
@
_
v
w
x
y
z
aA#  
Confirm  
Cancel  
Exit  
Back  
This.screen.checks.whether.your.Skype.name.is.  
available.  
Please wait while checking availability of your Skype name.  
If.it.is.not.available,.you.can.choose.your.Skype.name.  
from.the.list.of.suggestions..You.can.also.enter.a.new.  
name.if.you.click.on.the.“Different Skype name”.  
menu.  
Back  
Exit  
My Name  
0
If.the.Skype.name.is.available,.“Welcome to Skype”.  
will.appear.  
Contacts  
Call Phones  
History  
My Information  
Settings  
1/1  
Test your microphone!  
Echo/Sou..  
Welcome to Skype  
To call your friends, first add them as contacts to your Skype account. Select  
‘Add Contactto get started.  
You can test your camera’s audio is working correctly by selecting ‘Echo /  
Sound Test Serviceto make a test call.  
Option  
Add contact  
Zoom  
Conference call  
Exit  
Back  
6
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Skype MENU  
My Name  
KRW 9.542.78  
Contacts  
Contacts  
Call Phones  
History  
My Information  
Settings  
This.is.the.list.of.contacts.in.your.contact.list..For.  
more.details.about.how.to.make.a.call,.refer.to.pages.  
9.and.10.  
I don’t wear a watch.I like my arms to weigh the same...  
1/5  
Broman Bill  
Sangjun koo  
Zangsae  
Unii2  
Nicky  
NOTE:  
.The.maximum.number.of.contacts.that.can.be.stored.  
is.limited.by.the.storage.capacity.  
.If.there.are.more.than.500.contacts,.the.list's.  
Option  
Add contact  
Zoom  
Conference call  
Back  
Exit  
performance.and.stability.may.be.affected.  
.Contacts.can.be.arranged.in.alphabetical.order.  
My Name  
KRW 9.542.78  
Add Contact  
When.pressing.the.RED.button.on.the.remote.control.  
while.on.the.contact.list,.the.following.screen.appears..  
This.allows.you.to.search.or.add.users.  
Search for Skype users  
a
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7
.
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9
0
/
Find people on Skype and add them to your  
contact list. Enter their Skype name, full name or  
email address and click Find.  
k
p
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n
s
Press.the.“Find”.button.to.start.a.search,.or.press.the.  
Cancel”.button.to.return.to.the.previous.menu.  
q
@
_
v
w
x
y
z
NOTE:  
Find  
Cancel  
aA#  
.Search.results.will.be.in.alphabetical.order.  
Back  
Exit  
My Name  
KRW 9.542.78  
Call Phones  
Contacts  
Call Phones  
History  
My Information  
Settings  
Select.the.country.you.would.like.to.call.and.enter.a.  
phone.number..Now.select.“Call.  
NOTE:  
.To.use.Call.Phones,.you.will.need.Skype Credit..For.  
more.details,.visit.the.Skype.homepage  
(www.skype.com).  
Call  
Add to contacts  
Add contact  
Back  
Exit  
7
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USING Skype  
Skype MENU  
(CONTINUED)  
My Name  
KRW 9.542.78  
History  
History  
Contacts  
Call Phones  
My Information  
Settings  
This.lists.All.calls/Voicemails/Authorization.requests.  
By.selecting.All.calls,’.you.can.check.your.Incoming/  
outgoing/missed.calls.  
You.can.check.the.received.event.list.by.selecting.  
‘Voice.messages’.or.‘Contact.requests.  
The.numbers.on.the.right.side.of.each.item.indicate.  
All calls  
Voice messages  
Contact  
requests  
the.number.of.unchecked.items.  
Back  
Exit  
My Name  
KRW 9.542.78  
My Information  
My Information  
Contacts  
Call Phones  
History  
Settings  
The.information.menu.consists.of.‘My.status,.‘Change.  
picture,.‘My.profile’.and.‘View.account.  
NOTE:  
.The.maximum.number.of.photos.that.can.be.saved.  
Online  
My status  
using.Snapshot.is.limited.  
Change picture  
My profile  
View account  
Back  
Exit  
My Name  
KRW 9.542.78  
Settings  
Settings  
Contacts  
Call Phones  
History  
My Information  
The.settings.menu.includes.‘Notification.settings,.‘Call.  
forwarding,.‘Privacy.settings,.‘Video.settings’.and.  
‘Change.password.  
NOTE:  
Notification  
settings  
Change  
password  
Call forwarding  
Privacy settings  
Video settings  
.It.may.take.several.minutes.for.applying.the.new.  
setting.value.  
Back  
Exit  
8
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MAKE A VIDEO CALL TO THE CONTACT  
My Name  
KRW 9.542.78  
Select.a.contact.from.your.contact.list.  
Contacts  
Call Phones  
History  
My Information  
Settings  
Press.the.“Video call”.button.  
I don’t wear a watch.I like my arms to weigh the same...  
NOTE:  
Broman Bill  
Sangjun koo  
Zangsae  
Unii2  
Nicky  
.It.can.take.from.a.few.seconds.to.several.minutes.for.a.  
call.to.be.connected.to.the.party.  
Option  
Add contact  
Zoom  
Conference call  
Back  
Exit  
9
1
.Inviting people / Add people : Add.to.call.  
02:34  
Call with Michael  
member.  
2
.Screen mode.:.Changes.video.window..  
3 ...Camera zoom in / out.:..Zooms.the.video.in.or.out.  
4 ...Pointing zoom.:.The.magnified.image.will.be.sent.  
to.the.other.party.by.using.“the.pointing.zoom.  
feature..The.magnified.image.is.only.one.square.  
of.the.nine.part.grid.  
Stop my video  
5
6
Mute microphone  
End Call  
7
Hold Call  
8
Inviting people  
Screen mode  
Camera zoom in /out  
Pointing zoom  
.
.
.
5 ..Stop my video.:.Your.video.disappears,.and.the.  
1
2
3
4
connected.party.cannot.watch.it.either.  
OR  
6 ..Mute microphone.:.Mutes.the.microphone,.and.  
the.connected.party.cannot.hear.your.voice.either.  
7 .End call.:.Ends.the.call.  
8
Hold call.:.Holds.the.call.until.the.“Resume call”.  
button.is.pressed..  
.. 9 .  
..Call quality information.:.Video.quality.will.be.  
affected.by.downstream.network.conditions.  
5
6
7
Add people  
Screen mode  
Camera zoom in /out  
Pointing zoom  
2
3
4
1
. Critical:.Very.slow.internet.access.  
. Low.:.Slow.internet.access.  
. Normal:.Fast.internet.access.  
..  
..  
..  
Critical  
Low  
Normal  
9
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USING Skype  
MAKE A CALL (VOICE ONLY) TO A CONTACT  
My Name  
KRW 9.542.78  
Select.a.contact.from.your.contact.list..  
Press.the.“Call”.button..  
Contacts  
Call Phones  
History  
My Information  
Settings  
I don’t wear a watch.I like my arms to weigh the same...  
Once.a.contact’s.phone.number.is.registered,.you.can.select.  
among.the.contact’s.Skype.name.and.phone.numbers.  
Broman Bill  
Sangjun koo  
Zangsae  
Unii2  
Nicky  
NOTE:  
.It.can.take.from.a.few.seconds.to.several.minutes.for.a.call.to.be.  
Option  
connected.to.the.party.  
Add contact  
Zoom  
Conference call  
Back  
Exit  
Call with Michael  
00:20  
1
..Inviting people / Add people.:.Add.to.call.member.  
I don’t wear a watch.I like my arms to weigh  
the same...  
2
..Screen mode.:.Changes.video.window.  
3
..Display dial pad / Dial pad.:.Opens.a.numerical.keypad.  
Start my video  
Mute microphone  
End Call  
4
4
..Start my video.:.Shares.your.video.with.the.connected.party.  
5
6
7
5
...Mute microphone.:.Mutes.your.audio..The.connected.party.  
can.not.hear.your.audio.  
Hold Call  
Screen mode  
Inviting people  
Display dial pad  
6
1
2
3
End call.:.Ends.the.call.  
7
Hold call.:.Holds.the.call.until.the.“Resume call”.button.is.  
pressed..  
OR  
7
4
5
6
Screen mode  
Add people  
Dial pad  
1
3
2
10  
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RECEIVING A CALL  
When.someone.calls.while.you.are.watching.TV,.a.message.  
appears.on.the.bottom.right.of.the.screen..  
1
Answer with video.:.Receive.the.call.with.video.(stops.the.TV).  
2
Answer.:.Receive.the.call.while.continuing.to.watch.TV.  
3
Decline.:.Do.not.receive.the.call,.and.continue.watching.TV.  
Michael is calling  
2
1
3
Answer with video  
Answer  
Decline  
NOTE:  
.Set.your.status.to.“do.not.disturb”.to.prevent.Skype.pop-ups..  
OR  
.If.the.incoming.call.is.a.conference.call,.the.Answer.with.Video”.  
option.is.not.available.  
1
Video.call :.Receive.the.call.with.video.(stops.the.TV).  
2
Voice Call:.Receive.the.call.with.voice.(stops.the.TV).  
Michael is calling  
2
1
3
3
Decline.:.Do.not.receive.the.call,.and.continue.watching.TV.  
Video call  
Voice Call  
Decline  
11  
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APPENDIX  
TROUBLESHOOTING  
For.the.problems.listed.below  
If.Skype.doesn’t.start  
Check.the.following.areas  
. Check.whether.the.Video.Call.Camera.is.properly.connected.to.the.  
USB.port.on.the.TV..  
. Check.the.network.connection.status.  
If.the.Notification.Window.is.  
not.displayed.when.a.call.is.  
received  
. Check.that.your.status.is.not.set.as.“Do.not.disturb.  
. When.using.certain.TV.functions,.incoming.calls.can’t.be.received..  
(e.g..during.a.software.update,.etc.).  
. Check.‘Privacy.Settings’.is.Allow.calls.from.people.in.my.contact.list.  
only.  
If.there’s.echo.(e.g..when.you. . Position.the.Video.Call.Camera.at.the.top-center.of.your.TV.  
hear.your.own.voice.played.  
back.through.the.speakers)  
. Change.the.home.theater.audio.setting.to.stereo.rather.than.surround.  
. Reduce.the.speaker.volume.  
. Too.much.echo.in.the.room.can.decrease.audio.quality.  
. Test.microphone.using.the.‘Echo./.Sound.Test.Service.  
If.you’re.not.able.to.receive.any. . Internet.or.network.congestion.can.degrade.video.quality..  
video.or.if.it.is.of.low.quality  
. Using.wireless.can.also.degrade.video.quality..We.recommend.using.a.  
wired.internet.connection..  
. Screen.quality.can.decrease.when.using.Zoom-In..We.recommend.you.  
use.minimum.zoom.during.video.calls.  
. Check.whether.the.call.quality.information.is.marked.as.“critical..If.this.  
is.the.case,.video.quality.can.be.degraded.  
If.the.call.ends.abruptly  
. When.certain.TV.functions.are.activated,.the.call.may.be.disconnected..  
(e.g..Sleep.timer,.etc.)  
. Do.not.unplug.the.Video.Call.Camera.during.a.call.  
If.the.Skype.menu.does.not.  
appear.on.the.Premium.menu  
. Check.whether.your.TV.supports.the.Video.Call.Camera.(see.page.2).  
. Connect.the.camera.to.your.TV,.then.update.the.software..For.details.  
about.how.to.update.the.software,.refer.to.your.TV.manual.  
Other.issues  
. Issues.may.arise.from.network.congestion.of.problems.with.the.Skype.  
network.  
. For.further.inquiries.about.Skype.functions,.visit.www.skype.com.  
NOTE:Video.call.quality.may.vary.depending.on.the.TV.model.  
.720p.HD.Video.Call.:..LM9,.EM9,.LM8(Except.for.Japan),.LA74,.LA6,.LN6,.LN57,.LN56,.LN46,.PH67,.PH66,.PH47,.  
PN67,.PN57,.PN47.  
.VGA.Video.Call.:..LM7,.LM6,.LS57,.LM5,.LS3,.PM9,.PM6,.PA66,.PA69,.PA47,.PM4  
12  
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PRODUCT SPECIFICATIONS  
AN-VC400  
(Video.Call.Camera)  
MODELS  
Dimensions.(Width.x.Height.x.Depth)  
Weight  
112.mm.x.56.mm.x.38.mm.(dongle.only)  
77.6.g  
Focus  
More.than.100.cm  
58.8°.in.diagonal.  
Lens  
Field.of.Vision  
Video  
Effective.pixels  
Output.format  
Output.Image  
Microphone  
1280.x.720  
H.264,.MJPEG,.YUY  
HD,.VGA,.QVGA,.QQVGA  
2.microphones  
Audio  
Interface  
USB  
Operating.Temperature  
Operating.Humidity  
Storage.Temperature  
Storage.Humidity  
0.°C.-.40.°C.(32.°F.-.104.°F)  
0.%.-.80.%  
Environmental.conditions  
-20.°C.-.70.°C.(-4.°F.-.158.°F)  
0.%.-.90.%  
. The.specifications.shown.above.may.be.altered.without.prior.notice.to.improve.quality.  
Video calls through an LG TV cannot be made using the following devices:  
. ASUS.Skype.Video.Phone.Touch.SV1TS.  
. ASUS.Skype.Videophone.Touch.SV1TW  
. AIGURU_SV1.Skype.Video.Phone.  
*The.list.of.devices.that.are.not.supported.may.be.amended.without.prior.notification.  
13  
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