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Your wireless phone is a radio transmitter and
receiver. It is designed and manufactured to not
exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal
Communications Commission of the U.S.
Government. These limits are part of
Body-worn measurements differ among phone
models, depending upon availability of accessories
and FCC requirements. While there may be
differences between the SAR levels of various
phones and at various positions, they all meet the
government requirement for safe exposure.
comprehensive guidelines and establish permitted
levels of RF energy for the general population. The
guidelines are based on standards that were
developed by independent scientific organizations
through periodic and thorough evaluation of
scientific studies. The standards include a
substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
The FCC has granted an Equipment Authorization
for this model phone with all reported SAR levels
evaluated as in compliance with the FCC RF
emission guidelines. SAR information on this model
phone is on file with the FCC and can be found
under the Display Grant section
www.fcc.gov/oet/fccid after searching on the
FCC ID: OVFKWC-M1000-2J0.
The exposure standard for wireless mobile phones
employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit set
by the FCC is 1.6 W/kg.*
Additional information on SAR can be found on the
Cellular Telecommunications and Internet
Association (CTIA) web-site at
Tests for SAR are conducted using standard
operating positions specified by the FCC with the
phone transmitting at its highest certified power
level in all tested frequency bands.
* In the United States and Canada, the SAR limit for
mobile phones used by the public is 1.6 watts/kg
(W/kg) averaged over one gram of tissue. The
standard incorporates a substantial margin of
safety to give additional protection for the public
and to account for any variations in measurements.
Although the SAR is determined at the highest
certified power level, the actual SAR level of the
phone while operating can be well below the
maximum value.
Caution
The user is cautioned that changes or modifications
not expressly approved by the party responsible for
compliance could void the warranty and user’s
authority to operate the equipment.
This is because the phone is designed to operate at
multiple power levels so as to use only the power
required to reach the network. In general, the closer
you are to a wireless base station antenna, the
lower the power output.
Optimize your phone’s performance
Before a phone model is available for sale to the
public, it must be tested and certified by the FCC
that it does not exceed the limit established by the
government-adopted requirement for safe
exposure. The tests are performed in positions and
locations (e.g., at the ear and worn on the body) as
required by the FCC for each model.
Use the guidelines in this guide to learn how to
optimize the performance and life of your phone
and battery.
Air bags
If you have an air bag, DO NOT place installed or
portable phone equipment or other objects over the
air bag or in the air bag deployment area. If
equipment is not properly installed, you and your
passengers risk serious injury.
User Guide
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Vehicles—RF signals may affect improperly
installed or inadequately shielded electronic
systems in motor vehicles. Check with the
manufacturer of the device to determine if it is
adequately shielded from external RF energy. Your
auto manufacturer may be able to help you obtain
this information.
Medical devices
Pacemakers—Warning to pacemaker wearers:
Wireless phones, when in the ‘on’ position, have
been shown to interfere with pacemakers. The
phone should be kept at least six (6) inches away
from the pacemaker to reduce risk.
The Health Industry Manufacturers Association and
the wireless technology research community
recommend that you follow these guidelines to
minimize the potential for interference.
Blasting areas—Turn off your phone where
blasting is in progress. Observe restrictions, and
follow any regulations or rules.
Potentially explosive atmospheres—Turn off your
phone when you are in any area with a potentially
explosive atmosphere. Obey all signs and
instructions. Sparks in such areas could cause
an explosion or fire, resulting in bodily injury or
death.Areas with a potentially explosive
atmosphere are often, but not always,
clearly marked.
•
Always keep the phone at least six inches
(15 centimeters) away from your pacemaker
when the phone is turned on.
•
•
•
Do not carry your phone near your heart.
Use the ear opposite the pacemaker.
If you have any reason to suspect that
interference is taking place, turn off your
phone immediately.
They include:
Hearing aids—Some digital wireless phones may
interfere with hearing aids. In the event of such
interference, you may want to consult Virgin
Mobile or call the customer service line to
discuss alternatives.
•
•
•
•
fueling areas such as gas stations
below deck on boats
transfer or storage facilities for fuel or chemicals
vehicles using liquefied petroleum gas, such as
propane or butane
Other medical devices—If you use any other
personal medical device, consult the manufacturer
of the device to determine if it is adequately
shielded from external RF energy. Your physician
may be able to help you obtain this information.
•
•
areas where the air contains chemicals or
particles such as grain, dust, or metal powders
any other area where you would normally be
advised to turn off your vehicle engine
In health care facilities—Turn your phone off in
health care facilities when instructed. Hospitals and
health care facilities may be using equipment that is
sensitive to external RF energy.
Use with care
Use only in normal position (to ear). Avoid dropping,
hitting, bending, or sitting on the phone.
Keep phone dry
Potentially unsafe areas
Keep the phone dry. Damage can result if the
phone gets wet. Water damage is not covered
under warranty.
Posted facilities—Turn your phone off in any
facility when posted notices require you to do so.
Aircraft—FCC regulations prohibit using your
phone on a plane that is in the air. Turn your phone
off before boarding aircraft.
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Resetting the phone
Hearing Aid Compatibility (HAC) features
If the screen seems frozen and the keypad does not
respond to keypresses, reset the phone by
completing the following steps:
This Virgin Mobile phone has received a HAC
performance rating (designated by the letter M
followed by a number). The rating for this phone is
identified on the outside of this phone’s original
packaging. While there is no guarantee, digital
wireless phones that receive a minimum of an M3
rating should provide acceptable performance with
most hearing aids. Hearing loss and hearing aids
are highly individualized, however, so optimal
performance cannot be guaranteed. Other factors,
such as type of hearing aid device or degree of
hearing loss, also can affect a phone’s performance
for a particular user.
1. Remove the battery door.
2. Remove and replace the battery.
If the problem persists, return the phone to the
dealer for service.
Accessories
Use only Kyocera-approved accessories with
Kyocera phones. Use of any unauthorized
accessories may be dangerous and will invalidate
the phone warranty if said accessories cause
damage or a defect to the phone.
Hearing aids and wireless phones
A hearing aid uses a microphone to collect and
convert sound waves to electrical signals. The
hearing aid then amplifies and converts the
electrical signals back to audible sounds for the
hearing aid user to hear. Radio Frequency (RF)
emissions generated by digital wireless phones
often interfere with the operation of a hearing aid’s
microphone, distorting the amplified audible sound.
In addition, hearing aid microphones tend to collect
ambient noise and amplify these sounds, interfering
with the desired audio transmission.
Radio Frequency (RF) energy
Your telephone is a radio transmitter and receiver.
When it is on, it receives and sends out RF energy.
Virgin Mobile’s network controls the power of the
RF signal. This power level can range from 0.006 to
0.6 watts. In August 1996, the U.S. Federal
Communications Commission (FCC) adopted RF
exposure guidelines with safety levels for hand-held
wireless phones. These guidelines are consistent
with the safety standards previously set by both
U.S. and international standards bodies in the
following reports:
ANSI standard
•
•
•
ANSI C95.1 (American National Standards
Institute, 1992)
To diminish interference between wireless phones
and hearing aids, the FCC requires wireless
carriers to offer phones that meet the American
National Standards Institute (ANSI) C63.19
standard for reduced RF emissions. Wireless
phones that comply with the FCC’s hearing aid-
compatibility (HAC) regulations must receive a
minimum rating of “M3” for RF emissions under the
ANSI C63.19 standard. The “M” rating refers to the
phone’s RF emissions level for use with hearing
aids operating in the microphone setting.
NCRP Report 86 (National Council on
Radiation Protection and Measurements, 1986)
ICNIRP (International Commission on Non-
Ionizing Radiation Protection, 1996)
Your phone complies with the standards set by
these reports and the FCC guidelines.
E911 mandates
Where service is available, this handset complies
with the Phase I and Phase II E911 Mandates
issued by the FCC.
User Guide
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The higher the phone’s “M” rating, the more likely
the phone is compatible with a hearing aid
operating in the microphone setting. Hearing aids
also have ratings similar to wireless phones.
Most newer hearing aid models receive at least
an M2 rating.
Battery and charger specifications
Charger
Input
Output
CE90-R2233
CV90-G2926
CV90-K0281
100-240 VAC / 50/60 Hz 5V 350mA
100-240 VAC / 50/60 Hz 4.5V 1.2A
100-240 VAC / 50/60 Hz 4.5V 600mA
To determine the level of compatibility between
your hearing aid and this Virgin Mobile HAC-
certified phone, combine the M rating of your
hearing aid and the M rating of this phone. For
example, if you pair an M3 hearing aid with an M4
phone, you will achieve a combined rating of 7.
Standard Battery (5mm):
CV90-N3344 3.7V / 900 mAh
Kyocera Wireless Corp.
10300 Campus Point Drive
San Diego, CA 92121 USA
•
•
•
Any combined rating equal to or greater than 6
provides excellent performance.
Any combined rating equal to 5 offers
good performance.
To purchase accessories, visit
Any combined rating equal to 4 offers
acceptable performance.
T-Ratings—Phones rated T3 or T4 meet FCC
requirements and are likely to be more usable with
a hearing device’s telecoil (“T Switch” or
“Telephone Switch”) than unrated phones. T4 is the
better/higher of the two ratings. (Note that not all
hearing devices have telecoils in them.)
Hearing devices may also be measured for
immunity to this type of interference. Your hearing
device manufacturer or hearing health professional
may help you choose the proper rating for your
mobile phone. The more immune your hearing aid
is, the less likely you are to experience interference
noise from mobile phones.
have any additional questions about hearing
aid-compatibility.
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Table of Contents
Working with messages . . . . . . . . . . . . . . . . . . . 27
Message settings . . . . . . . . . . . . . . . . . . . . . . . . 28
1
Getting started . . . . . . . . . . . . . . . . . . . . . . 1
Phone battery. . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Purchasing accessories . . . . . . . . . . . . . . . . . . . .2
Finding your phone’s serial
number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Phone activation. . . . . . . . . . . . . . . . . . . . . . . . . .3
Phone overview . . . . . . . . . . . . . . . . . . . . . . . . . .4
Main menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Basic navigation . . . . . . . . . . . . . . . . . . . . . . . . .11
Guide conventions . . . . . . . . . . . . . . . . . . . . . . .11
6
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Viewing contacts list. . . . . . . . . . . . . . . . . . . . . . 30
Adding contacts . . . . . . . . . . . . . . . . . . . . . . . . . 30
Working with contacts . . . . . . . . . . . . . . . . . . . . 31
Using contact groups . . . . . . . . . . . . . . . . . . . . . 34
Searching contacts. . . . . . . . . . . . . . . . . . . . . . . 35
7
8
VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Accessing VirginXL. . . . . . . . . . . . . . . . . . . . . . . 36
Navigating VirginXL . . . . . . . . . . . . . . . . . . . . . . 36
Ending a VirginXL session . . . . . . . . . . . . . . . . . 36
2
Basic functions . . . . . . . . . . . . . . . . . . . . 12
Powering up. . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Making phone calls . . . . . . . . . . . . . . . . . . . . . .12
Answering phone calls . . . . . . . . . . . . . . . . . . . .12
Ending phone calls. . . . . . . . . . . . . . . . . . . . . . .13
Verifying your phone number. . . . . . . . . . . . . . .13
Activating voice dialing. . . . . . . . . . . . . . . . . . . .13
Taking a picture. . . . . . . . . . . . . . . . . . . . . . . . .13
Using custom menu . . . . . . . . . . . . . . . . . . . . . .13
My Account. . . . . . . . . . . . . . . . . . . . . . . . 37
Checking your account
balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Top-Up your account . . . . . . . . . . . . . . . . . . . . . 37
For more information . . . . . . . . . . . . . . . . . . . . 38
9
My stuff . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
My ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
My games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
My graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
My other stuff. . . . . . . . . . . . . . . . . . . . . . . . . . . 40
My sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
3
Call features . . . . . . . . . . . . . . . . . . . . . . . 14
Volume control . . . . . . . . . . . . . . . . . . . . . . . . .14
Hold calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
1-Touch dialing . . . . . . . . . . . . . . . . . . . . . . . . .14
Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Emergency services . . . . . . . . . . . . . . . . . . . . . .15
10 Recent calls . . . . . . . . . . . . . . . . . . . . . . . 41
Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Call timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
4
5
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . 16
QWERTY keypad . . . . . . . . . . . . . . . . . . . . . . . .16
Number keypad . . . . . . . . . . . . . . . . . . . . . . . . .19
11 Pictures. . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Taking a picture. . . . . . . . . . . . . . . . . . . . . . . . . 43
Picture mode options. . . . . . . . . . . . . . . . . . . . . 43
Picture mode indicators
Messaging . . . . . . . . . . . . . . . . . . . . . . . . 22
Text messages . . . . . . . . . . . . . . . . . . . . . . . . . .22
Picture messages . . . . . . . . . . . . . . . . . . . . . . . .24
Email messages . . . . . . . . . . . . . . . . . . . . . . . . .26
Instant messages . . . . . . . . . . . . . . . . . . . . . . . .26
Erasing messages . . . . . . . . . . . . . . . . . . . . . . . .26
and icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
12 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Menu options. . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
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vii
Keyguard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Convenience . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Call options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Phone information . . . . . . . . . . . . . . . . . . . . . . 57
13 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Voice memo . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Tip calculator . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Flashlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
14 Voice recognition. . . . . . . . . . . . . . . . . . . 63
Voice dial list . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Voice commands. . . . . . . . . . . . . . . . . . . . . . . . 63
Voice Command Settings. . . . . . . . . . . . . . . . . . 64
15 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 65
Customer Support. . . . . . . . . . . . . . . . . . . . . . . 65
Qualified service . . . . . . . . . . . . . . . . . . . . . . . . 65
Phone accessories. . . . . . . . . . . . . . . . . . . . . . . 65
Product evaluation . . . . . . . . . . . . . . . . . . . . . . 65
16 Consumer Limited Warranty. . . . . . . . . . 66
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
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1
Getting started
Charging the battery
Phone battery
You must have at least a partial charge in the
battery to make or receive calls.
To charge the battery:
Connect the AC adapter to the
jack on the bottom of the
phone. Do not force the AC
adapter into the jack. Plug the
adapter into a wall outlet.
Installing the battery
To install the battery:
1. Hold the phone face down
and locate the screw on the
back cover.
2. Turn the screw to set the
screw slot in vertical
position to unlock the
back cover.
3. Locate the groove on the
left side of the phone and
unsnap the hooks to
remove the back cover.
4. Place the battery in the
phone casing with the
metal contacts of the
battery touching those of
the phone.
5. Replace the back cover by
sliding the notches into the
opening on the left side.
6. Snap the back panel
into place.
The battery icon in the upper-right corner of the
screen tells you whether the phone is:
•
•
•
Charging (animated icon)
Partially charged
Fully charged
Warning: The battery does not charge if you use
the phone while it is connected to an AC adapter.
Recharging the battery
You can safely recharge the battery at any time,
even if it has a partial charge.
Caring for the battery
General safety guidelines
• Do not disassemble or open the battery.
• Do not crush, bend, deform, puncture, or
shred the battery.
• Do not attempt to insert foreign objects into
the battery.
7. Set the screw slot in
horizontal position to lock
the back cover.
Note: To remove the battery,
make sure the phone is powered off.
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• Do not immerse the battery or expose it to
water or other liquids. Even if a battery appears
to dry out and operate normally, internal parts
can slowly corrode and pose a safety hazard.
• Always keep the battery between 15°C and 25°C
(59°F and 77°F). Do not expose the battery to
extremes of temperature, fire, or other hazards
such as a cooking surface, iron, or radiator.
• Never use any damaged battery.
• Only use the battery for its intended phone.
• Only use the battery with a qualified charger. Use
of an unqualified battery charger may present a
risk of fire, explosion, leakage, or other hazard.
If you are unsure about whether a charger is
qualified, contact customer support.
• Improper battery use may result in fire,
explosion, or other hazard.
Common causes of battery drain
• Playing games or using the Web.
• Keeping backlighting on.
• Taking pictures with the flash on.
• Operating in digital mode when far away from
a base station or cell site.
• Using data cables or accessories.
• Operating when no service is available, or
service is available intermittently.
• High earpiece and ringtone volume settings.
• Repeating sound, vibration, or lighted alerts.
• Extensive use of flashlight option.
• Do not short-circuit the battery or allow metallic
conductive objects—such as keys, coins, or
jewelry—to contact the battery’s terminals.
• Replace the battery only with another qualified
battery. Use of an unqualified battery may
present a risk of fire, explosion, leakage, or
other hazard. If you are unsure about whether
a replacement battery is compatible, contact
customer support.
• Promptly dispose of used batteries in
accordance with local regulations and recycle
if possible. Do not dispose as household waste.
• Supervise all battery usage by children.
• Avoid dropping the phone or battery. If the
phone or battery is dropped, especially on a
hard surface, an internal short-circuit can
occur and pose a safety hazard. If you
Purchasing accessories
To purchase accessories for your new phone,
such as a hands-free headset, carrying case, or
car power adapter, please visit
Finding your phone’s
serial number
To activate your Virgin Mobile account, you
need your phone's serial number. To locate
the number:
1. Turn your phone off.
2. Hold your phone face down.
3. Unlock the back cover.
suspect battery damage, take it to a service
center for inspection.
2
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4. Locate the groove on the left side of the
phone. Unsnap the hooks and remove the
back cover.
Programming your phone
Once your account is activated, you need to
program your Virgin Mobile phone number into
your phone. When you are ready, follow these
steps to program your phone:
5. Remove the battery by pulling back on the top
edge of the battery.
6. Your phone's serial number is an 18-digit
number located below the first barcode,
next to the D.
1. Turn on your phone. Program your phone
using the external number keypad. DO NOT
use the internal QWERTY keyboard.
7. Write down the serial number.
2. Dial ##VIRGIN# (that's #-#-8-4-7-4-4-6-#).
Note: With your phone turned on, you can also
select Menu > Settings > Phone info >
Build info to find your phone’s ID number.
3. You are now in the Programming menu.
Scroll down to "Activate Phone" and hit "OK”.
4. Your screen will say, "Do you want to activate
your phone now ?" Select "Yes".
Phone activation
5. Your phone will connect to the network, and
then the screen will say “Hi. Press Start to
continue the activation process”. Scroll
down to “Start” and hit “OK”.
Activating your Virgin
Mobile account
Before you can start talking, messaging, or
downloading, you need to activate service
with Virgin Mobile. To activate your Virgin Mobile
account, do one of the following with your
phone's serial number.
6. Your phone will say “We’re getting your
phone number for you,” then your phone will
display your new Virgin Mobile phone
number. Write it down.
7. Scroll down to “Finish” and hit “OK” to
complete the activation process. Your phone
will turn off and back on by itself.
on Activate.
• Call Virgin Mobile At Your Service at
1-888-322-1122.
It might take a couple of hours to set up the
network. Once set up, your phone displays a text
message informing that you can start talking. Also,
it may take up to 4 hours for VirginXL, Voicemail,
and Top-Up features to come online.
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Phone overview
Getting to know your phone
The phone has two keypads—the number keypad and the QWERTY keypad.
Number keypad
1. External screen.
2. External Camera key activates picture mode.
3. Volume key to raise or lower speaker volume.
4. Navigation key scrolls through lists and text entry fields
and accesses shortcuts from the main screen.
5. Left option button accesses menus and functions.
6. Speakerphone key activates the speakerphone and
answers incoming calls.
7. Send/Talk key starts or answers a call. Press once to
activate voice command, twice to display the All Calls
list, and three times to redial the last number dialed.
Press and hold to access voice dial.
8. External number keypad for entering numbers, letters,
or symbols.
9. * Shift key changes the text mode in text entry.
10. Jack for AC adapter (included) and data cable (sold
separately).
4
Phone overview
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11. External speaker.
12. Indicator light shows missed alert when in red or
incoming call when in green.
13. OK key selects a menu item or option.
14. Right option button accesses the contacts list and other
menu options.
15. Back key erases characters in text entry and returns you
to the previous screen.
16. End/Power key turns the phone on and off, ends a call
or browser session, and returns you to the main screen.
17. # Space key enters a space during text entry. Press and
hold to activate or deactivate Silent mode.
18. Jack for hands-free headset only (sold separately).
19. 0 Next key cycles through word choices during
text entry.
Warning: Inserting an accessory into the incorrect jack
damages the phone.
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QWERTY keypad
When the flip is open, use the QWERTY keypad to enter numbers, letters and symbols.
1. Internal screen.
2. Internal speaker.
3. Navigation key scrolls through lists
and text entry fields and accesses
shortcuts from the main screen.
4. Left option button accesses menus
and functions.
5. Send/Talk key starts or answers a
call. Press once to activate voice
command, twice to display the All
Calls list, and three times to redial the
last number dialed. Press and hold to
access voice dial.
6. Internal Camera key activates picture mode.
7. Custom menu key accesses the custom menu.
8. Symbol key allows you to type symbol characters.
9. Shift key changes the text mode in text entry.
10. Space key enters a space during text entry.
11. OK key selects a menu item or option.
12. Right option button accesses the contacts list and other menu options.
13. End/Power key turns the phone on and off, ends a call or browser session, and returns you to the
main screen.
14. Speakerphone key activates the speakerphone and answers incoming calls.
15. Back key erases characters in text entry and returns you to the previous screen.
16. Enter key allows you to enter hard returns.
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Back cover
1. Accessory eyelet (for optional straps and lanyards).
2. Camera flash and flash light.
3. Camera lens.
4. Back cover lock in unlocked status
(If locked, the screw slot is in horizontal position).
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Common keys
The following keys are pressed frequently when you use your phone. Throughout this user guide, these
keys are referred as follows:
Back key (number keypad)
Navigation key
Back key (QWERTY keypad)
OK key
Left option button (number keypad)
Left option button (QWERTY keypad)
Right option button (number keypad)
Right option button (QWERTY keypad)
Speakerphone key (number keypad)
Speakerphone key (QWERTY keypad)
Camera key (QWERTY keypad)
Custom menu key (QWERTY keypad)
Talk/Send key (number keypad)
Talk/Send key (QWERTY keypad)
End/Power key (number keypad)
End/Power key (QWERTY keypad)
Symbol key (QWERTY keypad)
Shift key (QWERTY keypad)
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Screen icons
These icons may appear on your phone’s screen.
New voice and text message.
The phone is operating in IS95 digital mode.
New photo message.
The phone is receiving a signal. You can make
and receive calls. Fewer bars indicate a
weaker signal.
New photo and voice message.
New photo and text message.
New photo, voice and text message.
The phone is in vibrate mode.
A call is in progress.
The phone is not receiving a signal. You
cannot make or receive calls.
The file is DRM protected.
Position location is set to your service
provider and to emergency services.
High-speed (3G) data service is available and
active on your phone. Check Virgin Mobile’s
availability.
Position location is set to emergency
services only.
(blinking) The phone is sending high-speed
data.
The phone is in picture mode.
Camera flash mode is ready.
(blinking) The phone is receiving high-speed
data.
Speakerphone is on.
Auto-answer is on.
High-speed data service is available, but the
phone is dormant.
The battery is fully charged. The more black
bars, the greater the charge.
Bluetooth wireless technology is
enabled (On).
The alarm clock is set.
Bluetooth wireless technology is
disabled (Off).
The phone is in privacy mode, is accessing a
secure Web site or the selected file is locked.
You have a text message.
You have a voice message.
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Main menu
The contents of the main menu are as follows:
Messaging
Send text msg
Send pic msg
Send email msg
Send IM msg
Inbox
Virgin Alerts
Outbox
Saved
VirginXL
Launches VirginXL
Pictures
Tools
Take a picture
Send picture msg
My pictures
Help
Settings
Bluetooth
Keyguard
Sounds
Voice memo
Scheduler
Alarm clock
Tip calculator
Calculator
Timer
My Account
Launches My Account
My stuff
My ringtones
My games
My graphics
My other stuff
My sounds
Stopwatch
Flashlight
Drafts
Display
Voicemail
Erase msgs
Msg settings
Contacts
View all
Convenience
Call options
Messaging
Camera
IM
Launches Mobile IM
Recent calls
All calls
Security
Incoming calls
Outgoing calls
Missed calls
Add new
Find name
Groups
Network
Accessories
Phone info
Erase call lists
Recent calls timer
All calls timer
Speed dial list
Voice dial list
Information
Note: The menu items on your phone can change depending on the services provided. For more information,
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Basic navigation
Guide conventions
You press your phone keys to access the various
menus and other features of your phone. Some of
the basic frequently used keys are as follows:
In this guide the following conventions are used
when describing phone features.
Select means to press the left or right option
button, or the OK key to select an item on the
display. For example, “select Menu” tells you to
press the left option button at the main screen to
access the main menu.
• Left option button: Select items that appear
on the lower left of the display. At the main
screen, you can select Menu.
• Right option button: Select items that appear
on the lower right of the display. At the main
screen, you can select Contacts.
Press means to press a phone key. For example,
“press the Send key to make a phone call” tells
you to press the Send key on your phone.
• Navigation key: Scroll through menus and
options. You can access the following
shortcuts from the main screen.
Scroll means to press the Navigation key to move
though a list on the display. For example, “scroll
through your contacts list to choose a contact”
means to press the Navigation key up or down to
scroll through the list on the display.
–
–
–
–
Scroll left to launch VirginXL.
Scroll right to access Send text msg.
Scroll up to access My Account.
Scroll down to view Recent calls.
The greater than symbol “>” tells you to select an
option from a menu or list. For example, Menu >
Settings means to:
• OK key: Select a menu item.
• Back key: Return to the previous menu level.
• End/Power key: Return to the main screen.
1. Press the left option button at the main screen
to select Menu.
2. Scroll to the Settings option.
3. Press the OK key to select Settings.
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2
Basic functions
This section explains the basic functionality of
your phone. For more detailed explanation of
your phone’s features please refer to the
later chapters.
Call using a contact
At the main screen:
1. Select Contacts to open your contacts list.
2. Highlight a contact and press the Send key.
Powering up
To turn your phone on, press and hold the End
key and wait until the phone display lights up.
Call using voice commands
You can use voice commands to call a contact
from your voice dial list or to dial a phone
number. For more information, see “Voice
recognition” on page 63.
To turn your phone off, press and hold the End
key until the phone turns off.
Redial a number
At the main screen:
Making phone calls
Make sure you are in an area where a signal can
be received. Look for the signal strength icon on
the main screen. The more bars you see in this
symbol, the stronger the signal. If there are no
bars, move to where the signal strength is better.
1. Press the Send key twice to open your
call history.
2. Highlight a phone number or contact and
press the Send key.
When the phone has been idle for a while with no
signal, it changes to power save mode. When you
see “Power Save” on your phone’s screen, press
any key to return to normal operating mode. You
can make a phone call in one of the
Tip: To redial the last number called, received or
missed, press the Send key three times.
Answering phone calls
When a call comes in, the phone rings, vibrates,
or lights up. The phone number of the caller also
appears if it is not restricted. If the number is
stored in your contacts list, the contact
name appears.
following ways.
Call using a number
At the main screen:
1. Enter a phone number.
2. Press the Send key.
You can answer a phone call in one of the
following ways.
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Answer using earpiece
Press the Send key.
Taking a picture
At the main screen:
1. Press and hold the Camera key to start
Answer using speakerphone
Press the Speakerphone key.
the camera.
2. Focus on the image and select Capture.
Answer using flip
For more information, see “Pictures” on page 43.
You can set the phone to answer immediately
when you open the flip. This feature does not
apply to incoming data or fax calls.
Using custom menu
You can use the custom menu to quickly access
your frequently used functions.
See “Open to answer” on page 51.
1. With the QWERTY keypad, press the Custom
Ending phone calls
menu key
to access the custom menu.
Press the End key.
2. Select Edit.
3. Scroll through the list of options and press
OK to select your desired option(s). A check
mark appears next to each selected option.
(You can press OK again to remove
check marks.)
Verifying your phone number
To verify your phone number, select Menu >
Settings > Phone info > Build info.
Activating voice dialing
At the main screen:
4. Select Save after checking all your desired
option(s). Your selected options appear in
the custom menu.
1. Press the Send key once.
2. Follow the prompts.
5. Scroll through the list of your selected
functions in the custom menu and press OK
to access your desired one.
For more information, see “Voice recognition” on
page 63.
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3
Call features
This chapter describes call features such as
volume, holding calls, speed dialing and
other features.
Hold calls
The Hold call feature allows you to place
incoming calls on hold until you are ready to
answer them. See “Hold call” on page 52.
Volume control
You have several ways to control the volume of
your phone.
Speed dial
Use the speed dial feature to assign a one- or two-
digit shortcut to a contact. Before you can use
speed dialing, you must save a phone number as a
contact and assign a speed dial location to it. See
“Contact number” on page 31.
Adjust volume during a call
To adjust the earpiece volume during a call, press
the Volume key up or down.
To call a contact that has a speed dial location.
Use the speakerphone
1. Enter the one- or two-digit speed dial
Your phone has a built-in speakerphone. To turn
on the speakerphone, press the Speakerphone
key. The speakerphone icon appears on the main
screen when the speakerphone is on. To turn off
the speakerphone, press the Speakerphone key.
location.
2. Press the Send key.
1-Touch dialing
Note: If you press the Speakerphone key during
an incoming call, you answer the call.
The 1-touch dialing feature is the fastest way to
speed dial a contact that has a speed dial location.
See “1-Touch dialing” on page 52.
Silence an incoming call
To silence the phone without answering the call,
press the End key or select Silence.
Voicemail
Configure your voicemail
To silence the phone and answer the call, press
Before your phone can receive voicemail
messages, you must set up a 4-10 digit passcode
and record a personal voicemail greeting.
the End key and then press the Send key.
Note: In the absence of voicemail, this feature
drops the call.
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When you have set up your voicemail, all
unanswered calls to your phone are automatically
transferred to voicemail, even if your phone is in
use or turned off.
Set voicemail alert
You can set the phone to beep or vibrate every five
minutes to remind you that you have voicemail.
See “Other alerts” on page 49.
1. Press and hold the 1 key.
Emergency services
2. Follow the system prompts to create a
password and record a greeting.
Call emergency service
Check voicemail
You can call an emergency code, even if your
phone is locked or your account is restricted.
When you call, your phone enters Emergency
mode. This enables the emergency service
exclusive access to your phone to call you back, if
necessary. To make or receive regular calls after
dialing the code, you must exit this mode.
When a voice message is received, your screen
displays “New Messages” along with the symbol at
the top of your screen. The symbol flashes if
the message is urgent. Standard airtime
charges apply.
If you see “New Messages”:
To dial an emergency code:
1. Enter your 3-digit emergency code.
2. Press the Send key.
1. Select Call, which initiates a call to your
voicemail number.
2. Follow the system prompts to retrieve
the message.
Note: Regardless of your 3-digit emergency code
(911, 111, 999, 000, etc.), your phone operates
as described.
Note: To clear the screen without checking
messages, select Ignore.
If you see only the voicemail message icon:
Exit emergency services
When you have completed the emergency call:
1. Select Exit.
1. Select Menu > Messaging > Voicemail.
2. If you have set up your voicemail, select Call,
to call your voicemail number.
2. Select Exit again to confirm your choice.
3. Follow the system prompts to retrieve
Note: To determine who has access to your
location, see “Location” on page 56.
the message.
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4
Text entry
You can enter letters, numbers, and symbols in
contacts, text messages, and your banner with
either QWERTY keypad (flip open) or the number
keypad (flip closed).
Note: The mode you start in depends on the task
you are doing. For example, when entering a
phone number, you are in Numbers and symbols
mode. When entering a name for a contact, you
are in Normal alpha mode.
QWERTY keypad
Enter numbers and symbols
Text entry modes
• To enter a number or symbol while in
Numbers and symbols mode, press the
appropriate key once.
With the flip open, enter text with the QWERTY
keypad. The current text entry mode (and
capitalization setting, when applicable) are
indicated by icons.
• To enter a letter while in Numbers and symbols
mode, press the Symbol key once, then press
the appropriate key.
The text entry screen has the following features:
• To change to and from Numbers and symbols
mode, press the Symbol key twice.
1. The number of
remaining characters
you can enter. Allowed
length of messages can
vary depending on
your service.
Enter word letter by letter
1. To enter text while in Normal alpha mode,
press the appropriate key once.
2. To enter a number or symbol while in Normal
alpha mode, press the Symbol key once, then
press the appropriate key.
2. Text entry fields.
3. Current capitalization setting.
4. Current text entry mode.
There are six text entry modes:
3. To change to and from Normal alpha mode,
press the Symbol key twice.
Case change
Numbers and symbols
Normal alpha
Rapid entry
Add symbol
Add smiley
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Enter symbols
Change modes
While entering text, you can enter many symbols
with the keypad. To access extra symbols:
Sometimes you need to change modes. For
example, to enter numbers in an email address
while in Normal alpha mode, you must change to
Numbers and symbols mode, enter the numbers,
and then change back to Normal alpha mode to
complete the address.
1. From the text entry screen select Options >
Add symbol.
2. Scroll up or down to view the list of symbols.
3. Press the number key corresponding to the
To change text entry modes, press the Symbol key
twice, until the icon for the mode you want
appears at the top of the screen. You can also
select Options and a different mode.
symbol to enter it.
Enter smileys
1. From the text entry screen select Options >
Add smiley.
Capitalization
2. Scroll up or down to view the list of smileys.
You can change capitalization at any time while
entering text. Press the Shift key while in Normal
alpha mode.
3. Press the number key corresponding to the
smiley to enter it.
Change default text entry mode
You can change the default text entry mode when
creating a text message. This setting applies only
to the message body screen, not the “To” screen.
Select Menu > Messaging > Msg settings >
Text entry and one of the following:
• Normal alpha enter text in letter by letter.
• Rapid mode enter text with word recognition.
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Text entry quick reference
This table gives instructions for entering letters, numbers, and symbols.
To...
Do this...
Enter a letter
Use Normal alpha mode and press a key until you see the letter you want.
For more options, see “Text entry modes” on page 19.
Enter a number
Enter a symbol
Use Numbers only mode and press a key until you see the number you
want. For more options, see “Text entry modes” on page 19.
In either Normal alpha or Numbers only mode, press 1 until you find the
symbol you want. For more options, see “Text entry modes” on page 19.
Enter a smiley
Use the Add smiley feature.
Press the Space key.
Enter a space
Erase a character
Press the Back key.
Erase all characters
Move cursor right or left
Move cursor up or down
Change text entry modes
Capitalize any letter
Press and hold the Back key.
Scroll left or right.
Scroll up or down.
Press the Symbol key twice.
In Normal alpha mode, press the Shift key to select uppercase if in
lowercase or enter text if already in uppercase.
Lowercase any letter
In Normal alpha mode, enter text if already in lowercase or press the
Shift key to select lowercase if in uppercase.
Initial caps
In Normal alpha mode, press the Shift key to select sentence case.
Select soft options on screen
Press the appropriate left or right option button.
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Enter numbers
Number keypad
• To enter a number while in Numbers only
mode, press a number key once.
Text entry modes
When the flip is closed, enter text with the number
keypad. The current text entry mode (and
capitalization setting, when applicable) are
indicated by icons.
• To enter a number while in Normal alpha or
Rapid mode, press and hold a number key
until the number appears on the screen.
Enter words letter by letter
The text entry screen has the following features:
1. Press a key once for the first letter, twice for
1. The number of
remaining characters
you can enter. Allowed
length of messages can
vary depending on your
service.
the second letter, and so on.
2. Wait for the cursor to move right and enter
the next letter.
Note: To enter a space, press the # Space key.
Enter words quickly
2. Text entry fields.
When you press a series of keys using Rapid
mode, your phone checks its dictionary and
guesses at the word you are trying to spell.
3. Current capitalization setting.
4. Current text entry mode.
There are six text entry modes:
1. For each letter of the word you want, press
the key once. For example, to enter the word
“any” press the 2 > 6 > 9 keys.
Case change
Numbers only
2. If the word doesn’t match what you
want, press the 0 Next key to check
other word matches.
Normal alpha
Rapid entry
Add symbol
Add smiley
3. When you see the word you want, press the
# Space key.
Note: The mode you start in depends on the task
you are doing. For example, when entering a
phone number, you’re in Numbers only mode.
When entering a name for a contact, you’re in
Normal alpha mode.
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Enter symbols
Change modes
While entering text in normal text mode, you can
enter symbols by pressing the 1 key until you see
the symbol you want. Using this method, you have
access to the following symbols:
Sometimes you need to change modes. For
example, to enter numbers in an email address
while in Normal alpha mode, you must change to
Numbers only mode, enter the numbers, and then
change back to Normal alpha mode to complete
the address.
.
@
?
!
-
,
&
:
‘
To access the full set of symbols:
To change text entry modes, press and hold the *
Shift key until the icon for the mode you want
appears at the top of the screen. You can also
select Options and a different mode.
1. From the text entry screen select Options >
Add symbol.
2. Scroll up or down to view the list of symbols.
3. Press the number key corresponding to the
Capitalization
symbol to enter it.
You can change capitalization at any time while
entering text. Simply press to choose upper or
lower case while in Normal alpha mode.
Enter smileys
1. From the text entry screen select Options >
Add smiley.
2. Scroll up or down to view the list of smileys.
3. Press the number key corresponding to the
smiley to enter it.
Change default text entry mode
You can change the default text entry mode when
creating a text message. This setting applies only
to the message body screen, not the “To” screen.
Select Menu > Messaging > Msg settings >
Text entry and one of the following:
• Normal alpha to enter text in letter by letter.
• Rapid mode to enter text with word
recognition.
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Text entry quick reference
This table gives instructions for entering letters, numbers, and symbols
To...
Do this...
Enter a letter
Use Normal alpha mode and press a key until you see the letter you want.
For more options, see “Text entry modes” on page 19.
Enter a number
Enter a symbol
Use Numbers only mode and press a key until you see the number you
want. For more options, see “Text entry modes” on page 19.
In either Normal alpha or Numbers only mode, press 1 until you find the
symbol you want. For more options, see “Text entry modes” on page 19.
Enter a smiley
Use the Add smiley feature.
Enter a space
Press the # Space key.
Erase a character
Press the Back key.
Erase all characters
Move cursor right or left
Move cursor up or down
Change text entry modes
Capitalize any letter
Lowercase any letter
Initial caps
Press and hold the Back key.
Scroll left or right.
Scroll up or down.
Press and hold the * Shift key.
In Normal alpha mode, press the * Shift key. Choose uppercase.
In Normal alpha mode, press the * Shift key. Choose lowercase.
In Normal alpha mode, press the * Shift key. Choose sentence case.
Press the appropriate left or right option button.
Select soft options on screen
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5
Messaging
This chapter describes how to send, receive,
and erase messages from your phone. For
information on voicemail messages, see
“Voicemail” on page 14.
You can message up to ten recipients at once.
Use a comma or spaces to separate
addresses. If you select stored contacts, this is
done automatically. Scroll down to move to
the next field when done.
Note: The features and menus described in this
chapter may vary depending on services available
details and possible usage charges.
Note: The messages are sent one at a time,
once to each recipient. Standard text
messaging charges apply for each recipient.
3. At the Message field, enter the message.
Text messages
4. Select Send.
You can send text messages to phones that are
capable of receiving them or to email addresses.
Text messages have a 160 character limitation
including spaces. Charges apply for the use of these
Include auto text and symbols
During text entry, you can insert prewritten text
(auto text), symbols or smileys.
1. From the text entry screen, select Options
and one of the following.
Send a text message
1. At the main screen, scroll right or select
–
Insert auto text to insert prewritten text
from a list.
Menu > Messaging > Send text msg.
–
Add symbol to insert symbols. Press the
corresponding number to select a
symbol.
2. At the Send To field, do one of the following to
enter the recipient’s phone number or
email address:
–
Add smiley to insert smileys. Press the
corresponding number to select a smiley.
–
Select Options > Recent list, Recent
calls, Contacts or Groups to access your
stored contacts.
2. Complete your message.
3. Select Send.
–
Enter the phone number or email
address manually. See “Text entry” on
page 16.
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Message notifications
Use text message options
If you see a message notification, select Inbox to
view messages. Choose a message and select View
to open it. To clear a message notification,
select Ignore.
When you are ready to send a text message, you
have several options for how and when you want
it received.
1. After composing your message, select
Options and one of the following:
Message icons
–
Add address returns you to Send To field
to add another recipient.
If you see the message icon, select Menu >
Messaging > Inbox. Choose a message and
select View to open it.
–
Save message saves the messages in your
Drafts folder. This prevents the message
from being deleted if you activate
Auto-erase.
View a text message
The options available when viewing a text message
may vary. For more information, visit
–
Save as auto text saves the message you
composed as a prewritten message.
2. After setting options, press the Back key to
1. Select Menu > Messaging > Inbox.
return to the message window.
2. Select a message to view. If the message is
3. Complete your message.
long, scroll down to view the entire message.
4. Select Send.
3. Select Reply to create a response message or
Options and one of the following:
Retrieve a text message
–
–
Erase erases the message.
Lock msg protects the message from the
accidentally deleted.
When a text message is received, your phone
displays a notification and the message icon
appears at the top of your screen. The message
icon flashes if the message is urgent. Urgent
messages are also marked in the Inbox.
–
–
Forward forwards the message.
Reply with copy replies to the message
with a copy of the original attached.
Save message saves the message.
–
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–
–
Save as auto text saves the message text
as auto text, which you can insert into
other messages. Graphics and sounds are
not saved.
–
Enter the phone number or email
address manually. See “Text entry” on
page 16.
Note: You can message up to ten recipients
at once. Use a comma or spaces to separate
addresses. (If you select stored contacts, your
phone does this automatically.)
Sender displays the sender information.
Note: If a graphic is too large or incorrectly
formatted, and is not received with the message,
an icon appears.
4. At the Subject field, enter a subject. Scroll
down to move to the next field when done.
Picture messages
5. At the Text field, enter a message. Scroll down
You can send picture messages to phones that are
capable of receiving them or to email addresses.
Picture messages have a predetermined character
and file size limit. Charges apply for the use of
for pricing.
to move to the next field when done.
6. At the Image field, you can attach or reattach
an image file. Select Options and one of
the following:
–
Take a picture to instantly take a photo
and attach it.
–
My graphics to attach an existing file
from your My pictures or other
image folders.
Send a picture message
1. Select Menu > Messaging >
Send pic msg.
Scroll down to move to the next field
when done.
2. With any picture stored in My pictures,
select your desired image to attach to
the message.
7. At the Sound field, select Options and one of
the following to attach a file:
–
3. At the To, CC (to send a copy of the message),
and BCC (to send a blind copy) fields, do one
of the following to enter the recipient’s phone
number or email address. Scroll down to
move to the next field when done.
Record sound to instantly record a
sound and attach it.
My sounds to attach an existing file
from your Saved sounds or
Voice memos folders.
–
–
Select Options > Recent List, Recent
calls, Contacts, or Groups to access
your stored contacts.
8. Select Send.
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• Retrieve Later sends the message to the Inbox
for you to download and view later.
Use picture message options
When you are ready to send a picture message,
you have several options for how and when you
want it to be received.
Note: If a picture message is received during a
call, the phone displays a notification after the
call ends.
1. While composing your message, select
Options and one of the following:
View a picture message
–
Auto text adds prewritten text to
your message.
With a picture message received, the message
icon appears at the top of your screen. The
message icon flashes if the message is urgent. All
notifications or messages are stored in the Inbox.
–
Save as auto text saves your message as
prewritten text.
–
–
Preview message plays your message.
Save message saves the message to the
draft folder.
1. Select Menu > Messaging > Inbox.
2. Select a message to view. If the message is
long, scroll down to view the entire message.
–
Add address adds additional recipients
to your message.
3. Select Reply to create a response message or
Options and one of the following:
2. After setting options, press the Back key to
–
The options available to you may vary.
more information.
return to the message window if necessary.
3. Complete your message.
4. Select Send.
Reply all creates a response message to
all recipients.
Receive a picture message
–
Forward forwards the message without
showing the original address, graphic,
sound, and text fields.
When receiving a picture message, your phone does
not automatically download it. A notification appears
when a new message is available for download.
Charges apply for the use of these features, see
–
–
Erase deletes the message.
Message info displays the message
information (priority, sender, subject,
time sent and received, and
Select one of the following:
• Yes downloads and opens the message.
• Erase deletes the message.
message size).
–
Recipients displays all the addressees
present in the "To" and "CC" fields.
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–
Replay plays the message again from
the beginning.
Mute silences the message.
Sender displays the sender information.
Call calls the message sender.
Save picture saves the picture embedded
in the message.
Save sound saves the sound embedded
in the message.
Save address extracts email addresses,
phone numbers, and/or URLs from the
sender information and message body.
Save as auto text saves the text in the
message to the auto text list.
Save message saves the message to the
Saved Folder.
Launch Browser accesses a Web site.
Instant messages
You can send and receive instant messages (IMs)
from your phone. Check Virgin Mobile’s Web site
and pricing.
–
–
–
–
Sending IM message
Select Menu > Messaging > Send IM msg to
access IM and send an instant message.
–
–
Accessing Mobile IM
To launch IM, select Menu > IM or Menu >
My stuff > My other stuff > Mobile IM.
–
–
–
Navigating IM
• Scroll through items and to highlight one.
•
Press the OK key to select an IM menu item
or option.
• Press the Back key to go back one screen.
Email messages
Note: A scroll bar on the right side of the screen
indicates that there is more text. Scroll down to go
to the next screen of text. Press the Back key to
move back one screen.
You can send and receive email messages from
your phone. Check Virgin Mobile’s Web site at
and pricing.
Ending IM session
Press the End key from any IM page.
Sending email message
Select Menu > Messaging > Send email msg to
send an email message.
Erasing messages
Accessing Mobile Email
To launch mobile email, select Menu >
It is a good idea to erase old messages to free up
memory in your phone. You can erase messages
My stuff > My other stuff > Mobile Email.
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and pages as you send or read them, erasing them
one at a time, or erasing them all at once.
Receive incoming calls while
creating messages
If you receive a call while creating a message,
a notification appears. You can do one of
the following:
Erase a single message
1. Select Menu > Messaging > Inbox,
Virgin Alerts, Outbox, Saved, or Drafts.
• Select Ignore to return to the message
creation screen without answering the call.
2. Highlight the message you want to erase.
3. Select Erase or Options > Erase depending
• Press the Call key to answer the call and save
the created message to the Drafts folder.
on your selected folder.
4. At the notification, select Yes to erase
the message.
Complete messages in Drafts folder
To continue composing a message in the
Drafts folder:
Erase all messages
Select Menu > Messaging > Erase msgs >
Inbox, Outbox, Saved folder, Drafts folder or
All messages > Yes.
1. Select Menu > Messaging > Drafts.
2. Highlight the message you want to complete.
3. Select Edit.
Note: To erase messages from all folders,
4. Complete your message.
5. Select Send.
select All messages.
Working with messages
The following are some messaging tips.
View sent messages in Outbox folder
To view your sent messages, you must first save
them in the Outbox folder.
Unable to send messages
You may not be able to send or receive messages
if your phone’s memory is nearly full, or if digital
service is not available at the time. To free up
memory, erase old messages. See “Erasing
messages” on page 26.
1. Select Menu > Messaging > Msg settings >
Save to outbox.
2. Select one of the following:
–
Disabled does not save
outgoing messages.
–
Prompt allows you to choose whether to
save the message when sending it.
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–
Enabled automatically saves successfully
sent messages in the Outbox folder.
Message settings
Message settings help configure your phones text
After saving the successfully sent messages, select
Menu > Messaging > Outbox to view them.
Scroll through the list of messages. One of
the following indicators appears next to
each message:
and picture message settings.
Alerts
Choose how you want to be alerted of voicemail,
pages, or text messages. Select Menu >
Messaging > Msg settings > Alerts > Msg alert,
Page alert, or Voicemail alert and select a
ringtone from the list. (Scroll through the list to
hear the different ringtones.)
The scheduled message was sent and
delivered as scheduled. You cannot cancel
delivery of the message.
The message has been received.
You can also select Menu > Messaging >
Msg settings > Alerts > Reminder > On to set
the phone to notify you with the selected ringtone
every five minutes until you address the alert.
The message has never been sent or has not
been sent since it was last modified. You can
cancel delivery of the message
The message has been sent to more than one
recipient.
Auto text
Your phone comes with prewritten (auto text)
messages, such as “Please call me,” which you
can insert into the body of a text message. You can
edit these messages or create new ones. Your
phone stores up to 30 auto text messages, with up
to 100 characters per message.
View failed or pending messages
Failed or pending messages are stored in your
Outbox folder. To view messages in the Outbox
folder, select Menu > Messaging > Outbox.
Your list of failed or pending messages will
appear with the following symbols.
1. Select Menu > Messaging > Msg settings >
Auto text and one of the following:
The message is pending and will be sent when
possible. You can cancel delivery of the
message.
–
Highlight an auto text message and
select Edit.
–
Select New msg to create a new auto
text message.
The message cannot be sent because service is
not available. An alert appears on your phone
if the message cannot be sent.
2. Enter or edit the text.
3. Select Done.
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Note: You can also save a message you have
written or received as auto text.
Save to outbox
You can save your outgoing messages. Select
Menu > Messaging > Msg settings >
Save to outbox and one of the following:
Text entry
You can change the default text entry mode when
creating a text message. This setting applies only
to the message body screen, not the “To” screen.
• Disabled does not save outgoing messages.
• Prompt allows you to choose whether to save
your message when you send it.
Select Menu > Messaging > Msg settings >
Text entry and one of the following:
• Enabled saves all outgoing messages to the
Outbox folder.
• Normal alpha to enter text in letter by letter.
• Rapid mode to enter text with
word recognition.
Auto-erase
You can set your phone to erase messages
automatically when memory is needed for
incoming messages.
Signature
The signature you create is included at the end of
all outgoing messages and is counted as
characters in your messages; however, it does not
appear in the message creation screen.
Select Menu > Messaging > Msg settings >
Auto-erase and one of the following:
• Disabled erases no messages.
• Inbox msgs erases old messages in your
Inbox when memory is needed.
1. Select Menu > Messaging > Msg settings >
Signature.
• Outbox msgs erases old messages in your
Outbox folder when memory is needed.
2. Enter your signature in the text field.
3. Select OK to save the signature.
• Both erases old messages in both your Inbox
and Outbox folders when memory is needed.
Note: The characters in the signature are
included in the total character count of
the message.
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6
Contacts
Use your phone’s contacts list to store information
about a person or company. Each contact entry
can have up to six phone numbers, two email
addresses, two Web addresses, two street
addresses, and a space for notes.
Adding contacts
Add contact from main screen
To add a contact to your contacts list:
1. From the main screen, enter a phone number
to save (including the area code).
Viewing contacts list
2. Select Save > Save new contact.
To view existing contacts in your phone, open the
flip and select Menu > Contacts > View all. Your
contacts list is displayed alphabetically.
3. Enter a name for the contact. For more
information, see “Text entry” on page 16.
4. Enter additional phone numbers, email
addresses, Web addresses and note, if
needed. Scroll up or down to move through
the contact fields.
Tip: You can also select Contacts from the main
screen to view the directory.
Scroll to highlight the contact you want and do
one of the following:
• Press the Send key to call the
highlighted contact.
5. When you are done entering information,
select Save.
• Press the OK key to view the highlighted
contact’s detail.
• Select New to add a new contact.
• Select Options to choose one of the following:
Add contact from contacts menu
To add a contact to your contacts list:
1. Select Menu > Contacts > Add new.
2. Enter a name for the contact. When you are
done, scroll down to move to the next field.
For more information, see “Text entry” on
page 16.
–
–
–
Call to make a call.
Send text msg to send a text message.
Send picture msg to send a
picture message.
3. Enter a primary number for the contact.
–
–
–
–
View contact to view contact details.
Edit contact to edit contact details.
Erase contact to erase the contact.
Contacts menu to access your contacts.
4. Enter additional phone numbers, email
addresses, IM addresses, Web addresses,
Street addresses, and note. Scroll up or down
to move through the contact fields.
30
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5. When you are done entering information,
4. Edit or add phone numbers, email addresses,
IM addresses, Web addresses, Street
select Save.
addresses, and notes. Scroll up or down to
move through the contact fields.
Add code or extension
When you save the phone number of an
automated service, you may include a pause to
stop dialing. For example, a pause where you
would wait to dial an extension.
5. When you are done entering information,
select Save.
Contact name
1. From the main screen, enter a
To work on the name of an existing contact:
1. Select Menu > Contacts > View all.
2. From the contacts list, select a contact.
phone number.
2. Select Options and a type of pause:
–
Time pause causes the phone to stop
dialing for two seconds.
3. At the contact’s detail screen, highlight
the name.
–
Hard pause causes the phone to stop
dialing until you select Release while
making the call.
4. Select Options and one of the following:
–
–
–
–
Ringer assigns a specific ringtone to
the contact.
Msg alert assigns a message alert
ringtone to the contact.
Picture assigns a specific picture to
the contact.
Erase contact erases the entire contact.
3. Enter the remaining numbers and
select Save.
4. Select Save new contact.
5. Complete the contact and select Save.
Working with contacts
Contact number
Contact details
To work on the number of an existing contact:
1. Select Menu > Contacts > View all.
2. From the contacts list, select a contact.
To edit details of an existing contact:
1. Select Menu > Contacts > View all.
2. From the contacts list, select a contact.
3. At the contact’s detail screen, select Edit.
3. At the contact’s detail screen, highlight a
contact number.
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4. Select Options and one of the following:
Contact email address
–
–
–
Call sends a call.
To access the email address of an existing contact:
1. Select Menu > Contacts > View all.
2. From the contacts list, select a contact.
Send text msg sends a text message.
Send picture msg sends a picture
message.
Add speed dial adds the number to your
speed dial list.
View number displays the number.
Erase number erases the number from
the contact.
Secret makes the number secret, hiding
it from the screen until you enter the lock
code. Secret numbers can be called
without a lock code. For more
information, see “Lock phone” on
page 55.
Primary number makes this number the
primary number for the contact.
Add to Group adds the number to the
business, personal or custom group.
Add voice dial records a voice tag so
you can call a contact using
3. At the contact’s detail screen, highlight a
–
contact email address.
4. Select Options and one of the following:
–
–
–
Send Email launches the
email application.
–
–
Send text msg sends a text message.
Send picture msg sends a
–
picture message.
–
–
View address displays the email address.
Add to Group adds the email address to
the business, personal or custom group.
Erase address erases the email address
from the contact.
Secret makes the address secret, hiding
it from the screen until you enter the
lock code.
–
–
–
–
–
Contact IM address
voice recognition.
To access the IM address of an existing contact:
1. Select Menu > Contacts > View all.
2. From the contacts list, select a contact.
–
Erase voice dial erases the voice tag
associated with the number.
Edit voice dial re-records the voice tag.
Prepend displays the contact’s detail
screen for you to change the number
(adding an area code) or other data of
the contact.
–
–
3. At the contact’s detail screen, highlight a
contact IM address.
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4. Select Options and one of the following:
4. Select Options and one of the following:
–
–
View IM displays the IM address.
Erase IM erases the IM address from
the contact.
–
–
View address displays the street address.
Erase address erases the street address
from the contact.
–
Send IM launches the IM application.
–
Secret makes the address secret, hiding
it from the screen until you enter the
lock code.
Contact Web address
To access the Web address of an existing contact:
1. Select Menu > Contacts > View all.
2. From the contacts list, select a contact.
Contact note
To work on the note of an existing contact:
1. Select Menu > Contacts > View all.
2. From the contacts list, select a contact.
3. At the contact’s detail screen, highlight a note.
4. Select Options and one of the following:
3. At the contact’s detail screen, highlight a
contact Web address.
4. Select Options and one of the following:
–
–
–
Launch web to go to the Web address.
View web to view the Web address.
Erase web to erase the Web address
from the contact.
–
–
View note displays the note.
Erase note erases the note from
the contact.
–
Secret makes the note secret, hiding it
from the screen until you enter the
lock code.
–
Secret makes the address secret, hiding
it from the screen until you enter the
lock code.
Assign ringtone to contacts
To assign a ringtone:
Contact street address
To access the street address of an existing contact:
1. Select Menu > Contacts > View all.
2. From the contacts list, select a contact.
1. Select Menu > Contacts > View all.
2. From the contacts list, select a contact.
3. At the contact’s detail screen, highlight the
3. At the contact’s detail screen, highlight a
contact name.
contact street address.
4. Select Options > Ringer > Assign ringer.
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5. Select a ringtone from the list. (Scroll
through the list to hear the different
ringtones.)
Assign number type
When you assign a number type, an icon is placed
in front of the contact number to specify the type
of number it is.
Assign message alert to contacts
To assign a message alert ringtone:
1. Select Menu > Contacts > View all.
2. From the contacts list, select a contact.
3. At the contact’s detail screen, select Edit.
4. Scroll down twice to highlight the number
type dropdown and press the OK key.
5. Select General, Work, Home, Mobile, Pager
or Fax. The appropriate icon appears next to
the number in your phone lists.
1. Select Menu > Contacts > View all.
2. From the contacts list, select a contact.
3. At the contact’s detail screen, highlight the
contact name.
4. Select Options > Msg alert > Assign alert.
5. Select a ringtone from the list. (Scroll
through the list to hear the different
ringtones.)
6. Select Save.
Using contact groups
Assign picture to contacts
To assign a picture:
You can assign your contacts to groups that share
the common ringtone or image. Your phone
comes with two default groups, Business and
Personal. You can also create your own groups.
1. Select Menu > Contacts > View all.
2. From the contacts list, select a contact.
3. At the contact’s detail screen, highlight the
Create groups
1. Select Menu > Contacts > Groups.
2. Select New.
3. Enter a name for the group and select Next.
4. Add or remove your desired contacts from
the list. A check mark appears next to
each selection.
contact name.
4. Select Options > Picture > Assign picture.
5. Scroll through the folders to select one where
to get your pictures.
6. Scroll through to select a picture to assign.
Note: With Mobile Phone Tools (MPT) for
Kyocera, you can transfer digital pictures to your
phone. To purchase MPT or other accessories
5. After selecting all your desired contacts,
select Done.
Your new group appears the next time you view
your groups.
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Use a group
1. Select Menu > Contacts > Groups.
Searching contacts
To find a phone number or contact, you can
search the contacts list, use the Fast find, or
check the Frequent list. See “Fast find” on
page 51 and “Frequent list” on page 51.
2. Scroll to your desired group in the
Groups list.
3. Select Options and one of the following:
To search your contacts list, select Menu >
Contacts > View all, Find name, Groups,
Speed dial list or Voice dial list.
–
–
–
–
View displays the group details.
Edit edits the group.
Erase deletes the group.
Send text msg sends the group a
text message.
You can also use the Contacts shortcut from the
main screen to view the contacts list. To quickly
get down the list, enter the first letter of the
contact. You skip to that letter of the alphabet.
–
Send picture msg sends the group a
multimedia message.
Customize a group
1. Select Menu > Contacts > Groups.
2. Select a group from the Groups list.
3. Select Options and one of the following:
–
–
Ringer assigns a ringer to the group.
Msg alert assigns a message alert
ringtone to the group.
–
–
–
Picture assigns a picture to the group.
Erase deletes the group.
Edit edits the group.
Note: Since Business and Personal are
predefined groups, you cannot erase any of them.
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7
VirginXL
Accessing VirginXL
With VirginXL, you can access music,
entertainment, and information services from
your phone. Download games, ringtones,
wallpapers, screen savers, and other content; surf
the web; and more. Check Virgin Mobile’s Web
and pricing, or check directly from your phone
using VirginXL. Charges apply.
To launch VirginXL, from the main screen, scroll
left or select Menu > VirginXL.
Note: You cannot receive incoming calls during a
VirginXL session. All incoming calls are
automatically sent to your voicemail.
Navigating VirginXL
• Scroll through items and to highlight one.
• Press the OK key to select a VirginXL menu
item or option.
• Press the Back key to go back one screen.
Note: A scroll bar on the right side of the screen
indicates that there is more text. Scroll down to go
to the next screen of text. Press the Back key to
move back one screen.
Ending a VirginXL session
Press the End key from any VirginXL page.
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8
My Account
You can manage your Virgin Mobile account
directly from your phone. The basic tasks are
summarized in this chapter. For more information
about your account, go to
Note: Additional charges may apply for multiple
balance checks in one day. Visit
Top-Up with a Top-Up Card
1. From the main screen, select Menu >
My Account.
Checking your account balance
2. Scroll down to the Top-Up link and press the
You can check your Virgin Mobile account status
OK key.
in one of two ways:
3. Enter your Account Pin (vKey) and press the
• From the main screen, scroll up.
OK key to login.
• Select Menu > My Account.
4. Scroll down to select Login and press the
Your account information appears with Top-Up
information relative to your selected plan. When
your account is low or empty, you receive a
notification to Top-Up.
OK key.
5. Enter your Top-Up card's PIN number and
press the OK key.
6. Scroll down to select Top-Up Now and press
Top-Up your account
the OK key.
Top-Up is how you add money to your Virgin
Mobile account. You can Top-Up your Virgin
Mobile account right from your phone. First, buy
a Top-Up card at the thousands of retailers that
carry them or register your debit card, credit
card, or PayPal account at
7. You are now topped up. Press the End key to
exit.
When your balance is low, you can Top-Up your
account from your phone.
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Top-Up with a debit card, credit card,
or PayPal account
Before you can Top-Up from your phone with a
debit card, credit card, or PayPal account, you
need to register the card or PayPal account at
For more information
For more information about your Virgin Mobile
account or Virgin Mobile service, visit
1. From the main screen, select Menu >
My Account.
2. Scroll down to the Top-Up link and press the
OK key.
3. Enter your Account Pin (vKey) and press the
OK key.
4. Scroll down to select Login and press the
OK key.
5. Scroll down and select Credit Card or
PayPal.
6. Enter the amount you want to Top-Up and
press the OK key. You can Top-Up in
amounts of $20, $30, $50, or $90.
7. Scroll down to select Top-Up Now and press
the OK key.
8. At the confirmation screen, select Yes.
9. You are now topped up. Press the End key to
exit.
Note: You can also Top-Up over the Web at
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9
My stuff
Note: The downloaded ringtone is also listed in
the Ringtones folder and available to assign to
individual contacts or as the Personal or Business
ringer. See “Add contact from main screen” on
page 30 and “Assign message alert to contacts”
on page 34.
My ringtones
The My ringtones folder stores your preloaded
and downloaded ringtones. You can download
ringtones to your phone from the Virgin Mobile
from your phone using VirginXL. Select Menu >
My stuff > My ringtones > Get more ringtones.
Charges apply.
My games
You can download games to your phone from
Downloading ringtones
the Virgin Mobile Web site at
phone using VirginXL. Select Menu > My stuff >
My games > Get more games. Charges apply.
Before downloading, make sure you have enough
money in your account; otherwise you can Top-Up
your account.
Note: If you don’t have enough money in your
account, you need to Top-Up before downloading.
1. At the main screen, scroll left to launch
VirginXL and then search for ringtones.
1. At the main screen, scroll left to launch
2. Follow the prompts to purchase and
VirginXL and then search for games.
download the selected ringtone.
2. Follow the prompts to purchase and
The downloaded ringtones are stored in the
Menu > My stuff > My ringtones folder in
your phone.
download the selected games.
The downloaded games are stored in the Menu >
My stuff > My games folder in your phone.
Assigning downloaded ringtones
1. Select Menu > My stuff > My ringtones.
2. Select a downloaded ringtone and Set as....
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My graphics
My other stuff
You can download other stuff to your phone from
the Virgin Mobile Web site at
phone using VirginXL. Select Menu > My stuff >
My other stuff > Get more stuff. Charges apply.
You can download wallpapers and screensavers to
your phone from the Virgin Mobile Web site at
phone using VirginXL. Select Menu > My stuff >
My graphics > Get more graphics. Charges apply.
Note: If you don’t have enough money in your
Note: If you don’t have enough money in your
account, you need to Top-Up before downloading.
account, you need to Top-Up before downloading.
1. At the main screen, scroll left to launch
1. At the main screen, scroll left to launch
VirginXL and then search for graphics.
VirginXL and then search for applications.
2. Follow the prompts to purchase and
2. Follow the prompts to purchase and
download the selected graphic.
download the selected application.
The downloaded graphics are stored in the
Menu > My stuff > My graphics folder in
your phone.
The downloaded applications are stored in the
Menu > My stuff > My other stuff folder in
your phone.
Note: You can assign downloaded graphics as
either screensavers or wallpapers.
My sounds
You can record and save voice memos and all
received, attached sound files to My sounds. To
listen to saved sounds or recorded voice memos:
To assign downloaded graphics:
1. At the main screen, select Menu > My stuff >
My graphics.
1. At the main screen, select Menu > My stuff >
2. Select My pictures, VirginXL graphics,
Wallpapers, Screensavers or Caller IDs,
and then OK.
My sounds.
2. Select Saved sounds or Voice memos and
then OK.
3. Scroll to the graphic you want to assign and
3. Highlight a sound and select Options.
select Options.
4. Highlight Record new, Erase, Lock/Unlock,
Rename, Details, or Erase all and press the
OK key.
4. Select Assign or Set default, and press the
OK key.
40
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10 Recent calls
–
–
Send picture msg sends a picture
message to the number.
Erase record deletes the call from the
call list.
Call lists
Details on the last 60 calls you made, received, or
missed are stored in the Recent Calls list and are
identified by the following icons:
Note: If the phone number is classified as
“secret,” you must enter your four-digit lock code
to access it.
Outgoing call
Incoming call
Missed calls
Missed call (flashing)
When you have missed a call, “Missed Call”
appears on your screen unless the caller leaves a
voicemail. You can do one of the following:
View recent calls
1. Select Menu > Recent calls and one of
• To clear the screen, select OK.
• To view the call details, select Calls and press
the following:
the OK key.
–
All calls displays all calls made
or received.
• To return the call, select Calls and press the
Send key.
–
–
–
Incoming calls displays calls answered.
Outgoing calls displays calls made.
Missed calls displays calls received, but
not answered.
Set alert for missed calls
You can set an alert to beep every five minutes
after you have missed a call. Select Menu >
Settings > Sounds > Alerts > Missed call alert
and select a ringtone from the list. (Scroll through
the list to hear the different ringtones.)
2. Highlight a recent call.
3. Press the Send key to call the number or
select Options and one of the following:
–
Save creates a new contact or View
displays the contact’s detail screen.
Send text msg sends a text message to
the number.
–
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41
Erase call lists
You can erase your phone’s call lists.
1. Select Menu > Recent calls >
Erase call lists > All calls, Incoming calls,
Outgoing calls, or Missed calls.
2. Select Yes.
Call timers
You can track the number and duration of calls
made and received on your phone. Select Menu >
Recent calls and one of the following:
• Recent calls timer tracks all calls you have
made and received since you last reset this
timer. To reset this timer to zero, select Reset.
• All calls timer tracks all calls you have made
and received. You cannot reset this timer.
42
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11 Pictures
The following are some tips for you to operate
your phone’s camera:
–
Select Capture.
4. The picture is saved to the
• You cannot activate the camera while on an
active call or while browsing files in the
media gallery.
My pictures folder.
5. Select Send to create a picture message or
Erase to delete the picture from your phone.
• Once the camera is active, the main screen acts
as the viewfinder.
6. Press the End key to exit picture mode.
• If you get a “Low memory” error, check your
resolution and quality compression settings.
Picture mode options
You can set up how your camera takes pictures.
While in picture mode, select Options and one of
the following:
• Settings displays the following camera settings
you may set up prior to taking a picture:
• If there is no activity within 45 seconds after
you turn your camera on, the camera quits and
returns to the previous launch point.
• Menu settings and options can only be
accessed when the camera is active.
–
–
–
–
Flash sets the camera flash as Automatic,
On, or Off.
Resolution sets the horizontal and vertical
number of pixels for the picture.
Low light mode brightens the picture for
low light environments.
Self timer sets up a countdown timer to
automatically take a picture when the
timer expires. When set, the camera beeps
from 3 seconds down to the time the
shutter automatically snaps the picture
(unavailable for Multishot mode).
Taking a picture
To take a picture:
1. Activate the camera in one of the
following ways:
–
Press the Camera key until the camera
screen appears.
–
Select Menu > Pictures >
Take a picture.
2. Focus on the image using the phone’s display
as a viewfinder.
3. Take a picture in one of the following ways:
–
–
Press the OK key.
Press the Camera key.
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43
–
Multishot takes up to six multiple pictures
with the Camera key pressed and held.
A tone plays each time a picture is taken.
A second tone plays when the final picture
is taken.
Shutter sound sets the sound used when
the camera takes a picture.
White balance adjusts the camera for
different lighting.
• Frames adds a frame or a stamp to your
picture. A frame or stamp cannot be removed
once it has been used in a picture. The picture
resolution changes to 120 x 160 (with the
number keypad) or 160x120 (with the
QWERTY keypad) while taking pictures with
Frames enabled. The resolution returns to the
original setting with Frames disabled.
–
–
–
–
Note: The following settings revert to the default
setting each time you enter and exit the camera
application: Low light mode, Self timer,
Multishot, and Viewfinder display.
Color tone sets the color tone of
the picture.
Picture quality sets the picture
compression. The higher the
compression, the better the detail of the
picture (higher pixel rate). When set to
High, the picture file size is larger, using
more memory.
Picture mode indicators
and icons
The camera may display the following on screen
indicators and icons.
–
–
LED flashes the indicator light when taking
a picture.
Viewfinder display sets the camera
viewfinder as Fullscreen or Actual.
Note: Numbers in the top right corner indicate
the number of snapshot remaining. Numbers in
the bottom left corner indicate the resolution
setting for pictures.
•
•
Brightness adjusts the brightness of the image
in the main screen LCD.
My pictures displays all pictures taken
and stored.
Flash is on.
Camera is in picture mode.
Multishot feature is on.
Self-timer feature is on
• Last picture displays the most recently
taken picture.
44
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12 Settings
Menu options
The contents of the Settings menu are as follows:
Bluetooth
On/Off
My devices
Settings
Keyguard
Guard on close
Disabled
Sounds
Ringtone volume
Display
Greeting banner
Menu style
Wallpapers
Screensavers
Backlight
Auto-hyphen
Time/Date format
Brightness
Call options
Add voice dial
Erase voice dial
Voice training
Voice wake-up
Voice answer
Expert mode
Auto-answer
Messaging
Alerts
Auto text
Text entry
Signature
Save to outbox
Auto-erase
Security
Lock phone
Change lock code
Emergency numbers
Erase contacts
Network
Privacy alert
Location
Accessories
Headset sound
Auto-answer
Pwr backlighting
TTY device
Convenience
Open to answer
Fast find
Frequent list
Hold call
1-Touch dialing
Any key
Ringtones
Business ringtones
Personal ringtones
Flip closed
Flip open
Pwr on/off sound
Key volume
Key length
Alerts
Smart volume
Minute alert
Earpiece volume
Spkrphone volume
Hearing aid
Phone info
Build info
Icon keys
Camera
Resolution
Picture quality
Shutter sound
Viewfinder display
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Pairing
Bluetooth
The Bluetooth® wireless technology on your
phone enables wireless connectivity with
headsets. You must use a Bluetooth wireless
technology device (compatible with Class 2
Bluetooth wireless technology, version 1.2) in
order to use this phone wirelessly. Bluetooth
wireless technology accessories have the
symbol. For additional information on carrier-
supported profiles and third-party accessory
compatibility for Bluetooth wireless technology,
You must first “pair” your phone with the
Bluetooth wireless technology enabled headset to
allow your phone to communicate with it. Refer to
the following instructions for setting up Bluetooth
wireless technology in conjunction with the user
guide provided with your Bluetooth wireless
technology headset.
1. Select Menu > Settings > Bluetooth >
On/Off > On Visible or On Invisible.
2. Prepare the Bluetooth wireless technology
headset (Bluetooth accessory) for pairing as
described in the other headset’s user guide.
Turning Bluetooth on
3. Select Menu > Settings > Bluetooth >
My devices > Find new. Your phone then
searches and detects visible Bluetooth
wireless technology enabled headsets in
the vicinity.
You must turn on your phone’s Bluetooth feature
to use it with Bluetooth wireless technology
headsets. Select Menu > Settings > Bluetooth >
On/Off and one of the following:
• On Visible allows other headsets to find
your phone.
4. With headsets found, select Add to see
the list.
• On Invisible hides your phone for all headsets
except those listed in your My devices.
5. Highlight your desired headset and
select Add.
• Off prohibits your phone from being used with
any Bluetooth wireless technology headset. To
prolong battery life, it is recommended to set
Bluetooth to Off when you are not using it.
Note: When pairing is initiated from another
Bluetooth wireless technology headset, you
are prompted to accept or reject the pairing.
6. If necessary, enter the password provided in
the Bluetooth wireless technology headset’s
user guide and select OK.
When you turn Bluetooth On the first time, you
are prompted to do a device search. Then you can
pair with a headset.
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Your phone waits for the headset’s response.
With the password accepted, the headset
shows in My devices.
Device list options
You can change or review the information about
each headset you paired with your phone.
1. Select Menu > Settings > Bluetooth >
Using Bluetooth
My devices.
Before you can use the Bluetooth wireless
technology functions of your phone, you must get
your phone ready to communicate with a headset.
This is called “connecting.”
2. Highlight your desired headset.
3. Select Options and one of the following:
–
–
Rename to rename the headset.
Delete to remove the headset from
your phone if you are no longer going
to use it.
Connecting to a headset
To connect your phone to an audio Bluetooth
wireless technology headset:
–
Services to view a description of
the headset.
1. Select Menu > Settings > Bluetooth >
My devices.
Bluetooth settings
2. At the device list, highlight a headset and
select Connect.
You can set how your phone interacts with
Bluetooth wireless technology devices. Select
Menu > Settings > Bluetooth > Settings and
one of the following:
A notification appears confirming the connection.
You can now use the headset with your phone.
Disconnecting from a headset
• My name changes the name of your phone for
other devices it is paired with to identify.
To disconnect your phone from an audio
Bluetooth wireless technology headset:
• Visible duration sets the time your phone
remains visible to other devices.
1. Select Menu > Settings > Bluetooth >
My devices.
• Services shows the list of the Bluetooth
wireless technology service protocol
supported by your phone.
2. At the device list, highlight a headset and
select Disconnect.
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Volume
Keyguard
Ringtone, Key, Earpiece, and
Speakerphone Volume
Lock the keyguard
The keyguard locks the external number keypad
on your phone to prevent accidental keypresses
when the phone is turned on and a call is not in
progress. You can still answer or silence an
incoming call.
To adjust the ringtone, keypad tone, earpiece, or
speakerphone volume:
1. Select Menu > Settings > Sounds >
Ringtone volume, Key volume, Earpiece
volume, or Spkrphone volume.
• To lock the keypad, press and hold the
2. Scroll right to increase the volume, or left to
* Shift key.
decrease the volume.
• To unlock the keypad, select Keyguard and
3. Select Save.
press the OK key.
Smart volume
Set the keyguard
To automatically adjust the volume during a call
based on surrounding noise levels, select Menu >
Settings > Sounds > Smart volume > Enabled.
You can set the phone to lock the keypad
automatically when the flip is closed. Select
Menu > Settings > Keyguard > Guard on close
to activate the keyguard everytime the flip
is closed.
Ringtones
Your phone has multiple ringtones you can
choose for incoming calls. You can also assign
ringtones for contacts in your business or
personal group. Select Menu > Settings >
Sounds > Ringtones, Business ringtones, or
Personal ringtones and a ringtone. You can hear
the ringtones as you scroll down the list.
Sounds
Your phone has several settings for sound control.
You can select from a variety of ringtones and
control the volume.
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Flip Sounds
Other alerts
To set your phone’s sound tones when its flip
closes or opens, select Menu > Settings >
Sounds > Flip closed or Flip open and a
sound. You can hear the sounds as you scroll
down the list.
You can choose the alert type for voicemails,
pages, text messages or missed calls. Select
Menu > Settings > Sounds > Alerts >
Msg alert, Page alert, Voicemail alert, or
Missed call alert and a ringtone. Scroll through
the list to hear the different ringtones. You can
also select Menu > Settings > Sounds >
Alerts > Reminder > On to set the phone to
notify you with the selected ringtone every five
minutes until you address the alert.
Power on/off sound
You can set your phone to play a sound when it
powers on or off. Select Menu > Settings >
Sounds > Power on/off sound > Enabled.
Key length
Display
To control the length of the keypad tones, select
Menu > Settings > Sounds > Key length and
one of the following:
Greeting banner
The banner is the personal label for your phone.
It appears on the main screen above the time and
date. The banner can be up to 14 characters long.
To change your banner:
• Normal sets the keypad tones to
normal length.
• Long sets the keypad tones to long length.
1. Select Menu > Settings > Display >
Greeting banner.
Alerts
2. Select Edit and press the Back key to clear
Minute alert
the current banner.
Your phone can alert you with a short beep ten
seconds before each minute passes during a call.
Select Menu > Settings > Sounds >
Minute alert > Enabled.
3. Enter your new text and select Save.
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Menu style
To select a menu style, select Menu > Settings >
Display > Menu style and one of the following:
Screensavers
Screen savers appear on the main screen when
the flip is open or closed. A screen saver activates
10 seconds after the last keypress. Incoming calls
and alerts override the screen savers. See
“Wallpapers” on page 50.
• Graphic displays icons of each menu item,
with its name at the bottom of the screen.
• List displays a list of each menu item.
The next time you select Menu from the main
screen, your selected menu style appears.
Backlight
Your screen lights up while you are in a call or
when you press a key on the keypad. The
backlight automatically turns off when the
phone is inactive.
Wallpapers
You can select a wallpaper for your phone’s
main screen.
Backlight duration
1. Select Menu > Settings > Display >
You can set the length of time that bright
backlighting remains on. Select Menu >
Settings > Display > Backlight > Duration and
one of the following:
Wallpapers.
2. Select one of the following options:
–
Scroll to highlight a wallpaper, press
the OK key, and select Assign to select
a wallpaper.
• Disabled turns backlighting off.
• 7 seconds, 15 seconds, or 30 seconds
turns backlighting on for the set time after
your last keypress.
–
–
–
Select Options > Take a picture to take
a new picture.
Select Options > My pictures to select
an existing picture.
Select Options > My graphics to select
an existing image.
• 7 sec. & in call, 15 sec. & in call, or 30 sec.
& in call turns backlighting on for the
duration of a call, and for the set time after
your last keypress.
3. Follow the prompts to save your selection.
Note: The “in call” settings drain the battery
more quickly.
50
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Power save mode
Open to answer
You can conserve battery life by activating power
save mode to dim the backlight. The power save
mode sets the backlight of the phone to the lowest
level. Select Menu > Settings > Display >
Backlight > Pwr save mode > On.
You can open the flip of your phone to answer a
call. Select Menu > Settings > Convenience >
Open to answer > Enabled.
Fast find
To use fast find, select Menu > Settings >
Convenience > Fast find > Enabled.
Auto-hyphen
Auto-hyphenation, when enabled, automatically
inserts hyphens into your phone numbers to be
consistent with the U.S. dialing plan, such as
1-222-333-4444. Select Menu > Settings >
Display > Auto-hyphen > Enabled.
With Fast find enabled, you can press one or two
keys to view close matches of the number you are
looking for.
1. With the number keypad, from the main
screen, press the keys corresponding to the
letters of the name you want to find. A
Time and date format
matching contact or speed dial entry appears.
Your phone can display different time/date
formats. Select Menu > Settings > Display >
Time/Date format and a format.
2. Highlight the contact you want and press the
Call key to call the number.
Frequent list
To use frequent list, select Menu > Settings >
Convenience > Frequent list > Enabled.
Brightness
To change the brightness of the display:
1. Select Menu > Settings > Display >
From the main screen, select Contacts. With the
Frequent list enabled, the last 15 contacts of
your most frequently called contacts appear.
Scroll past the double line to view the entire
contacts list.
Brightness.
2. Scroll to change the brightness.
3. Select Save.
Convenience
You phone provides you with settings that may
make your phone more convenient to use.
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Note: If you are already on a call and you receive
another call, you cannot place the incoming call
on hold. With no call waiting enabled, the call
goes to voicemail instead.
Hold call
With the Hold call feature, you can place
incoming calls on hold until you are ready to
answer them.
When a call comes in:
Note: The Hold call feature does not work with
the Open to answer feature enabled. See “Open to
answer” on page 51.
1. Select Hold call. The caller is placed on hold
and then hear your recorded hold message.
2. Select Answer to speak to the caller on hold
Enable hold call feature
or End call to hang up without speaking.
1. Select Menu > Settings > Convenience >
Change the hold message
Hold call and one of the following:
1. Select Menu > Settings > Convenience >
–
–
–
Disabled turns hold call off.
Enabled turns hold call on.
Re-record msg records a new hold
call message.
Hold call > Re-record msg.
2. Record the message twice, as prompted.
3. Select Save to save the message or Options
and one of the following:
2. With no hold message recorded, the phone
prompts you to record one, such as “Please
hold. I’ll answer in a minute.”
–
–
Play to replay your message.
Re-record to record your
message again.
3. Record the message twice, as prompted.
–
Exit to exit.
4. Select Save to save the message or Options
and one of the following:
1-Touch dialing
–
–
Play to replay your message.
Re-record to record your
message again.
The 1-touch dialing feature is the fastest way to
speed dial a contact that has a speed dial location.
To use 1-touch dialing, you must enable 1-touch
dialing on your phone and have a speed dial
location assigned to a contact. To enable 1-touch
dialing, select Menu > Settings >
–
Exit to exit.
The next time a call comes in, you can place
it on hold.
Convenience > 1-Touch dialing > Enabled. To
call a contact that has a speed dial location, press
and hold the speed dialing number.
Place a call on hold
You can place a call on hold once you have
enabled the Hold call feature.
52
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Note: If it is a two-digit number, press the first
digit briefly, then press and hold the second digit.
For example, if the speed dialing location is 15,
press 1 briefly, then press and hold 5.
Erase voice dial
You can erase all existing voice dial tags from
your phone. Select Menu > Settings >
Call options > Erase voice dial > Yes.
Any key
Voice training
If you phone is having trouble recognizing your
voice, you can train with the Yes, No, and
Wake up commands. Select Menu > Settings >
Call options > Voice training > OK > Train All
or the item you want to train. Follow the prompts
for each word until training is complete.
To set the phone to answer or silence calls when
you press any key, select Menu > Settings >
Convenience > Any key > Any key answer (to
answer calls with any key except the End, Back,
or Navigation key) or Any key mute (to mute the
ringtone on incoming calls with any key except
the Send or Speakerphone key).
Voice wake-up
You can set your phone to make a call using a
hands-free accessory.
Call options
Use Call options to customize the voice
commands.
Note: Voice wake-up does not work with
keyguard active.
Add voice dial
You can add a new voice dial to your phone.
Enable voice wake-up
Select Menu > Settings > Call options >
Voice wake-up > With accessory to enable calls
with an accessory.
1. Select Menu > Settings > Call options >
Add voice dial.
2. At the voice prompt, say a name.
3. At the voice prompt, repeat the name.
4. Select one of the following:
Use voice wake-up
To wake up the phone:
–
–
Add New creates a new contact.
Add to existing adds the voice tag to an
existing contact.
1. Say “Wake Up” and listen for a tone.
2. Say “Wake Up” again until you hear
two tones.
If the phone does not recognize your Wake Up
command, see “Voice training” on page 53.
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53
• Expert sets phone to sound tones instead of
voice prompts.
Voice answer
You can set your phone to answer a call
automatically when using a hands-free headset.
Auto-answer
Enable voice answer
With a hands-free headset attached, you can set
your phone to answer automatically. Select
Menu > Settings > Call options >
Auto-answer > After 5 seconds to set the phone
to automatically answer after 5 seconds.
Select Menu > Settings > Call options >
Voice answer > Enabled to enable answering a
call with an accessory. To use the Voice answer
feature, you must have the Auto-answer feature
(see “Auto-answer” on page 56) disabled and the
phone set to Normal Sounds.
Messaging
Messaging settings help configure your phones
text and picture message settings.
Use voice answer
When you receive an incoming call, the phone
prompts “Incoming call, answer?” or “Incoming
roam call, answer?” If the caller is recognized as a
contact entry in your phone, the phone prompts
“Incoming call from (Name), answer?”
See “Message settings” on page 28.
Camera
You can set up how your camera takes pictures.
Select Menu > Settings > Camera and one of the
following:
Say “Yes” or press any key except the End key to
answer. Say “No” and press the End key to silence
the alert. Remain silent. The voice alert repeats
twice and the phone rings once, then returns to
the main screen.
• Resolution sets the horizontal and vertical
number of pixels for the picture.
• Picture quality sets the picture compression.
The higher the compression, the better the
detail of the picture (higher pixel rate). When
set to High, the picture file size is larger, using
more memory.
Expert mode
With the expert mode enabled, instead of
speaking a command following the initial voice
prompts, you can speak the command after you
hear a tone.
•
Shutter sound sets the sound used when the
camera takes a picture.
•
Viewfinder display sets the camera
viewfinder as Fullscreen or Actual.
Select Menu > Settings > Call options >
Expert mode and one of the following:
•
Normal sets phone to default voice prompts.
54
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5. Re-enter your new lock code.
Security
The lock is now changed.
This section describes all the features involved in
securing your phone and preventing access to
personal information. All security features are
shielded by a four-digit lock code.
Emergency numbers
The emergency numbers feature allows you to
specify three personal phone numbers that can be
called when the phone is locked.
Lock phone
When your phone is locked, you can call only
emergency numbers or Virgin Mobile’s
customer service number. You can still receive
incoming calls.
1. Select Menu > Settings > Security.
2. Enter your four-digit lock code.
3. Select Emergency numbers.
4. Select an Unassigned slot.
1. Select Menu > Settings > Security.
2. Enter your four-digit lock code.
5. Enter the phone number, including the area
code. Do not enter 1 before the area code.
3. Select Lock phone and one of the following:
6. Select Done.
–
–
Never leaves the phone always unlocked.
On power up locks the phone every time
you turn it on.
You can view these numbers only when they’re
being entered for the first time. To make a call to
an emergency number from a locked phone, you
must dial the number (including area code)
exactly as it is stored in Emergency numbers.
–
Now locks the phone immediately.
To unlock the phone:
1. From the main screen, select Unlock.
2. Enter your four-digit lock code.
Erase contacts
You can erase all entries from your contacts list.
1. Select Menu > Settings > Security.
2. Enter your four-digit lock code.
3. Select Erase contacts > Yes > Yes.
Change lock code
Change your lock code from the default provided
by the service provider. The lock code is typically
0000 or the last 4 digits of your phone number.
1. Select Menu > Settings > Security.
2. Enter your four-digit lock code.
3. Select Change lock code > Yes.
4. Enter a new four-digit code.
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Network
Accessories
This section describes settings that affect the
accessories you use with your phone.
Privacy alert
To set your phone to alert you when enhanced
digital CDMA privacy is lost or regained, select
Menu > Settings > Network > Privacy alert >
Enabled.
Headset sound
With a headset attached to your phone, the
ringtone can be played through the headset or
phone speaker. Select Menu > Settings >
Accessories > Headset sound and one of
the following:
Location
Use this setting to share your location information
with network services other than emergency
services (for example, 911, 111, 999 and 000) in
markets where service has been implemented.
Select Menu > Settings > Network > Location
and one of the following:
• Out of phone rings from the phone speaker.
• Out of headset rings from the headset.
Auto-answer
With a hands-free headset attached, you can set
your phone to answer automatically. Select
Menu > Settings > Accessories >
Auto-answer > After 5 seconds to set the phone
to automatically answer after 5 seconds.
•
911 only (default) shares your position
information only with emergency services
when you call your 3-digit emergency code.
• Location on shares your position information,
in addition to emergency services.
Power backlighting
Note: This feature works only when your phone
is in digital mode. You cannot turn off the locator
to emergency services.
You can set backlighting to remain on when an
external power source, such as the AC adapter, is
used with the phone.
Note: Power backlighting may not be available
with the optional desktop charger or other
accessories. The battery charges more slowly with
power backlighting on.
Select Menu > Settings > Accessories >
Pwr backlighting > Normal or Always on.
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Tip: Use the power backlighting as a night light
when traveling.
TTY device
You can connect the phone to a TTY device for the
hearing impaired.
Note: Enable TTY device only when using the
phone with a TTY device.
1. Connect the TTY device to the phone.
2. Select Menu > Settings > Accessories >
TTY device (or enter ##889 from the main
screen and select TTY) > OK > TTY on.
Hearing aid
You can use your phone with a hearing aid device.
Select Menu > Settings > Accessories >
Hearing aid > OK > Enabled.
Note: Enable Hearing aid only when using the
phone with a hearing aid device.
Phone information
You can access information regarding your
phone. Select Menu > Settings > Phone info and
one of the following:
• Build info shows specific software and
hardware information for your phone.
• Icon keys shows the icons used by
your phone.
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13 Tools
–
–
–
Rename to rename the sound.
Details to look at details of the file.
Erase all to erase all memos stored.
Voice memo
The Voice memo tool enables you to record and
play back audio memos.
Playback tools
When you playback a sound, scroll left or right to
select the playback tools displayed on the screen.
Record voice memos
To record new voice memos:
1. Select Menu > Tools > Voice memo >
Record new.
Start or continue the file.
Stop the playback.
2. Record your voice memo. Select Stop when
you are done.
3. Select Save to save your memo.
Pause the playback.
Mute the playback.
Unmute the playback.
If an incoming call is received while you are
recording a memo, the memo is saved and the
incoming call screen appears.
Review voice memos
To play and use voice memos:
Scheduler
Use the Scheduler to schedule events and set
reminder alerts.
1. Select Menu > Tools > Voice memo >
Recorded memos.
2. At the file list, highlight a file.
Create an event
1. Select Menu > Tools > Scheduler >
3. Select Play to listen to the memo or Options
and one of the following:
Add new event.
–
Record new to record a new
voice memo.
2. At the Event Name field, enter a name. Scroll
down to move to the next field when done.
–
–
Erase to erase the memo.
Lock to prevent accidental erasing of
the sound.
3. At the Type field, press OK and scroll through
the list to select a type.
58
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4. At the Date field, press OK to change the date.
10. At the Silent Mode field, press OK and select a
Silent mode setting.
–
Scroll left or right to move between
month, day, and year fields.
Scroll up or down to change month, day,
and year.
11. At the Recurring Event field, press OK and
–
select an option from the list.
12. Select Save.
Press OK to save date and move to the
next field.
View events
You can view the events saved to the scheduler.
5. At the Time field, press OK to change
the time.
View by date
–
Scroll left or right to move between hour,
minute and AM/PM fields.
1. Select Menu > Tools > Scheduler and one
of the following:
–
Scroll up or down to change hour,
minute and AM/PM.
–
View month to see the current month.
Days with events are highlighted. Scroll
through the calendar and press OK to
select a date.
Press OK to save time and move to the
next field.
6. At the Duration field, press OK to change
–
–
View day to see the current date. Scroll
right or left to move to another date.
Go to date to select a specific date. Scroll
left or right to move between month, day,
and year fields. Scroll up or down to
change month, day, and year. Press OK to
select the date.
the duration.
–
Scroll left or right to move between hour
and minute fields.
–
Scroll up or down to change hour
and minute.
Press OK to save duration and move to the
2. At the day view, do one of the following:
next field.
–
–
–
Highlight an existing event and press the
OK key to view the event detail.
Highlight a time and select Add new to
create a new event.
Select Options > Go to today to return
to the current date.
7. At the Priority field, press OK and select a
priority from the list.
8. At the Reminder field, press OK and select a
reminder from the list.
9. At the Reminder Sound field, press OK and
select a reminder sound from the list.
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–
–
Select Options > Go to Date to select a
specific date.
Select Options > Erase all Events to
erase all event for that date.
Scheduler settings
You can change the default settings of
your scheduler.
Select Menu > Tools > Scheduler > Settings
and one the following:
View by list
•
•
Scheduler hours to change the work day.
Auto delete to select when events are
automatically deleted.
Priority to select the priority given to
new events.
1. Select Menu > Tools > Scheduler >
View all events.
2. At the event list, highlight a event.
•
•
•
•
3. Select View to see the event detail or one the
of the following:
Reminder to select the reminder given to
new events.
–
–
–
Select Options > Sort by time to sort
events by time.
Select Options > Sort by type to sort
events by type.
Select Options > Sort by priority to sort
events by priority.
Reminder sound to select the sound alert
given to new event reminders.
Silent mode to select whether phone is
in Silent mode during the duration of
new events.
Modify an event
Alarm clock
You can set up to four alerts with your phone’s
three alarm clocks and one quick alarm.
You can modify existing events. From the event
detail screen, you can select OK to return to
the previous screen or Options and one
the following:
Note: The alert occurs only if the phone is on.
•
•
•
Edit to change the event.
Erase to erase the event.
Copy to copy the event.
Use alarm clocks
1. Select Menu > Tools > Alarm clock.
2. Highlight one of the alarms and select Set.
3. At the Time field, press OK to change
the time.
–
Scroll left or right to move between hour,
minute and AM/PM fields.
60
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–
Scroll up or down to change hour,
minute and AM/PM.
3. Select the percentage amount to tip. The new
bill amount is shown.
Press OK to save time and move to the
4. Select Done to return to menu or Split to
next field.
split the bill.
4. At the Alarm Sound field, press OK and select
5. To split the bill, enter the number of guests
and select Next. The phone shows the
amount each guest pays. Select Done to
return to menu.
a sound from the list.
5. At the Recurring Alarm field, press OK and
select an option from the list.
6. At the Note field, enter a note and press OK.
Calculator
Use the Calculator for basic mathematical
equations.
7. Select Save.
When the alarm rings, select Off to turn off the
alarm or Snooze to silence the alarm for
10 minutes.
1. Select Menu > Tools > Calculator.
2. Enter the first number.
Tip: Opening the flip turns off the alarm.
3. Use the Navigation key to select
Use quick alarm
1. Select Menu > Tools > Alarm clock.
2. Highlight the quick alarm and select Set.
mathematical operation.
–
–
–
–
Press left to multiply.
Press right to divide.
Press up to add.
3. At the Time field, select a time option. A
Press down to subtract.
notification shows the quick alarm is on.
4. Enter the second number and press OK to get
When the quick alarm rings, select Off to turn off
the alarm or Reset to set the quick alarm again.
the result.
5. Select Exit to return to menu or Options and
Tip calculator
The Tip calculator helps you calculate how much
tip to include with a bill.
one of the following:
–
–
–
M+ adds the displayed result to the value
stored in memory.
MR displays the currently stored value on
the screen.
MC clears the currently stored value
in memory.
1. Select Menu > Tools > Tip calculator.
2. Enter the amount of your bill and select Next.
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Timer
The Timer counts down for the specified time and
beeps when that amount of time has elapsed.
Flashlight
You phone comes with a flashlight. Select Menu >
Tools > Flashlight > Turn on to activate the
light, which stays on until you turn it off.
1. Select Menu > Tools > Timer > Set.
Note: You can also press and hold the Back key
to turn on the flashlight. Once you release the
Back key, the flashlight turns off.
2. At the Set Timer, enter the time length.
• Scroll left or right to move between hours,
minutes and seconds fields.
• Scroll up or down to change hours,
minutes and seconds.
3. If need, select Sound and one of the sounds
to change the sound.
4. To work the timer, select the
following options:
–
–
–
Start to begin the countdown.
Stop to pause the countdown.
Reset to clear the timer.
When the countdown is complete select Off to
silence the alarm.
Stopwatch
The Stopwatch counts time for you.
1. Select Menu > Tools > Stopwatch.
2. To work the stopwatch, select the following
options:
–
–
–
Start to begin counting.
Stop to pause counting.
Reset to clear the stopwatch.
Press the Back key to return to the menu.
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14 Voice recognition
With voice features, you can call a contact, dial a
phone number, access menus, or find contact
information from your voice dial list using
voice recognition.
Voice commands
With voice commands, you speak your commands
into the phone’s microphone.
Start voice commands
1. Press the Call key to initiate voice commands.
Note: You cannot use voice recognition to end a
call; you must press the End key when the flip
is open.
The phone prompts, “Say a name or say dial”.
2. Say one of the following commands and
Voice dial list
follow the voice prompts.
To call or find a contact using voice dial you must
add the contact to your voice dial list. The contact
name must not have more than three words or
components for voice dialing recognition.
• “Say a name” to call a contact on your
voice dial list.
• “Dial” to speak the digits of the
phone number.
3. Press the Call key again to exit and go to the
Add a voice tag
You can add a voice dial tag to your phone. See
“Add voice dial” on page 53.
Recent calls list.
Call a contact
Before calling a person, you need to add the
contact name to the Voice dial list.
See “Add voice dial” on page 53.
Edit a voice tag
To edit existing voice dial tags;
1. Select Menu > Contacts > Voice dial list.
2. Select your desired contact.
1. From the main screen, press the Call key. The
phone prompts, “Say a name”.
3. Highlight the number with a voice tag and
select Options > Add voice dial, Edit voice
dial or Erase voice dial.
2. Say the name of the person you want to call.
3. If the name you said matches a contact in the
Voice dial list, the phone responds: “Calling
(Name).” Remain silent to make the call, or
say “No” to cancel.
4. Follow the prompts.
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4. If the phone finds multiple voice tags that
sound like the name you said, the phone lists
the names and asks you to verify which name
you want to call. Say “Yes” when you hear the
correct name. Say “No” when you hear an
incorrect name.
–
–
–
Say “Verify” to cause phone to repeat the
set of digits you input.
Say “Cancel” to exit voice recognizer and
return to the main screen.
Speak a digit to enter the next digit. Once
the phone repeats the digit, you can
speak the next digit or pause to hear the
prompt.
5. Press the End key to end the call.
Call Using Digit Dial
When using digit dialing, you speak digits to dial a
phone number.
4. Press the End key to end the call.
Voice Command Settings
To customize the voice commands, see “Call
options” on page 53.
Note: You cannot speak a string of digits.
You must speak one digit at a time and wait for
the prompt.
1. From the main screen, press the Call key. The
phone prompts, “Say a name or say dial”.
2. Say “Dial”. The phone responds
“Speak a digit”.
3. Speak the first digit of the phone number you
want to call. Once the phone repeats the digit,
you can speak the next digit.
If you pause, the phone prompts you with one
of the following options. After the prompt,
speak an option:
–
Say “Clear” to erase the last digit entered.
The phone responds: “Digit cleared.” To
clear the entire phone number, say
“Clear” again. When the phone prompts
you with “Clear entire phone number?”,
say “Yes” to clear or “No” to cancel.
Say “Call” to dial the number.
–
64
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15 Getting Help
•
•
The steps you took to reproduce the problem.
The phone’s mobile equipment ID (MEID). To
locate the MEID, select Menu > Settings >
Phone info > Build info and scroll down
to MEID.
Customer Support
To contact Virgin Mobile’s customer support
department for information about your phone,
account history, call coverage area, and specific
features available to you, such as call forwarding
or voicemail:
Qualified service
•
•
•
Dial *VM from your Virgin Mobile phone.
Dial 888-322-1122 from any phone.
If the problem with your phone persists, return
the phone with all accessories and packaging to
the dealer for qualified service.
For questions about the phone features, refer to
the materials provided with your phone, or visit
Phone accessories
To shop for phone accessories, visit
www.kyocera-wireless.com/store. You may also
call us at 800-349-4188 (U.S.A. only) or
858-882-1410.
For additional questions, you may contact the
Kyocera Wireless Corp. Customer Care Center in
any of the following ways:
•
•
•
Email: [email protected].
Phone: 1-800-349-4478 (U.S. and Canada) or
1-858-882-1401.
Product evaluation
To participate in the testing and evaluation of
Kyocera Wireless Corp. products, including
cellular or PCS phones, visit
Before requesting support, please try to
reproduce and isolate the problem. When you
contact the Customer Care Center, be ready to
provide the following information:
beta.kyocera-wireless.com.
•
The name of your service provider:
Virgin Mobile.
•
The actual error message or problem you
are experiencing.
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65
16 Consumer Limited Warranty
Kyocera Wireless Corp. (“KYOCERA”) offers you a
limited warranty that the enclosed product or
products (the “Product”) will be free from
defects in material and workmanship for a period
that expires one year from the date of sale of the
Product to you, provided that you are the original
end-user purchaser of the Product and provided
that your purchase was made from an authorized
supplier. Transfer or resale of a Product will
automatically terminate warranty coverage with
respect to that Product. This limited warranty is
not transferable to any third party, including but
not limited to any subsequent purchaser or owner
of the Product.
After the one year warranty period, you must pay
all shipping, parts and labor charges.
This limited warranty does not cover and is void
with respect to the following: (i) any Product
which has been improperly installed, repaired,
maintained or modified; (ii) any Product which
has been subjected to misuse (including any
Product used in conjunction with hardware
electrically or mechanically incompatible or used
with accessories not approved by KYOCERA),
abuse, accident, physical damage, abnormal
operation, improper handling, neglect, exposure
to fire, water or excessive moisture or dampness
or extreme changes in climate or temperature;
(iii) any Product operated outside published
maximum ratings; (iv) cosmetic damage; (v) any
Product on which warranty stickers or Product
serial numbers have been removed, altered, or
rendered illegible; (vi) cost of installation,
removal or reinstallation; (vii) signal reception
problems (unless caused by defects in material
and workmanship); (viii) damage the result of
fire, flood, acts of God or other acts which are not
the fault of KYOCERA and which the Product is not
specified to tolerate, including damage caused by
mishandling, shipping and blown fuses; (ix)
consumables (such as fuses); or (x) any Product
which has been opened, repaired, modified or
altered by anyone other than KYOCERA or a
KYOCERA authorized service center.
KYOCERA shall, at its sole and absolute discretion,
either repair or replace a Product (which unit
may use refurbished parts of similar quality and
functionality) if found by KYOCERA to be defective
in material or workmanship, or if KYOCERA
determines that it is unable to repair or replace
such Product, KYOCERA shall refund the purchase
price for such Product, provided that the subject
Product (i) is returned, with transportation
prepaid, to a KYOCERA authorized service center
within the one year warranty period, and (ii) is
accompanied by a proof of purchase in the form
of a bill of sale or receipted invoice which
evidences that the subject Product is within the
one year warranty period (“Proof of Purchase”).
66
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USE ONLY KYOCERA APPROVED ACCESSORIES
WITH KYOCERA PHONES. USE OF ANY
UNAUTHORIZED ACCESSORIES MAY BE
DANGEROUS AND WILL INVALIDATE THE PHONE
WARRANTY IF SAID ACCESSORIES CAUSE
DAMAGE OR A DEFECT TO THE PHONE.
STATUTORY OR OTHERWISE, WITH RESPECT TO
THE PRODUCTS, INCLUDING BUT NOT LIMITED
TO ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR AGAINST
INFRINGEMENT OR ANY IMPLIED WARRANTY OR
CONDITION ARISING OUT OF TRADE USAGE OR
OUT OF A COURSE OF DEALING OR COURSE OF
PERFORMANCE. NO DEALER, DISTRIBUTOR,
AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE
ANY MODIFICATION OR ADDITION TO THIS
WARRANTY.
KYOCERA SPECIFICALLY DISCLAIMS LIABILITY
FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL,
GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED,
INCIDENTAL OR CONSEQUENTIAL DAMAGES,
EVEN IF ADVISED OF THE POSSIBILITY THEREOF,
WHETHER FORESEEABLE OR UNFORESEEABLE
OF ANY KIND WHATSOEVER, INCLUDING BUT
NOT LIMITED TO LOSS OF PROFITS,
UNANTICIPATED BENEFITS OR REVENUE,
ANTICIPATED PROFITS ARISING OUT OF USE OF
OR INABILITY TO USE ANY PRODUCT (FOR
EXAMPLE, WASTED AIRTIME CHARGES DUE TO
THE MALFUNCTION OF A PRODUCT) OR
Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages,
or allow limitations on how long an implied
warranty lasts, so the above limitations or
exclusions may not apply to you. This limited
warranty gives you specific legal rights, and you
may also have other rights which vary from
jurisdiction to jurisdiction.
CONTRIBUTION OR INDEMNITY IN RESPECT OF
ANY CLAIM RELATED TO A PRODUCT.
For warranty service information, please call the
following telephone number from anywhere in the
continental United States and Canada: 1-800-349-
4478 or 858-882-1401; or contact KYOCERA at
the following address: 10300 Campus Point Drive,
San Diego, California, 92121-1582, USA,
REPAIR OR REPLACEMENT OF A DEFECTIVE
PRODUCT OR REFUND OF THE PURCHASE PRICE
RELATING TO A DEFECTIVE PRODUCT, AS
PROVIDED UNDER THIS WARRANTY, ARE YOUR
SOLE AND EXCLUSIVE REMEDIES FOR BREACH
OF THE LIMITED WARRANTY, AND SUBJECT TO
THIS WARRANTY, THE PRODUCTS ARE
APPROVED AND ACCEPTED BY YOU “AS IS”.
KYOCERA MAKES NO OTHER WARRANTIES,
REPRESENTATIONS OR CONDITIONS OF ANY
KIND, ORAL OR VERBAL, EXPRESS OR IMPLIED,
Attention: Technical Support.
DO NOT RETURN YOUR PRODUCTS TO THE
ABOVE ADDRESS. Please call or write for the
location of the Kyocera Wireless Corp. authorized
service center nearest you and for procedures for
obtaining warranty service.
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Index
Numerics
1-touch dialing, 14, 52
installing, 1
sending picture, 24
settings, 54
shutter sound, 44
taking a picture, 43
white balance, 44
capitalization, 17, 20
charger, vi
recharging, 1
Bluetooth, 46
A
connecting to other devices,
47
accessory, v, vi, 2, 56, 65
activation of phone, 3
add address, 23
add voice dial, 53
air bag, iii
aircraft, iv
alarm clock, 60
pairing, 46
settings, 47
turning on, 46
color tone, 44
contacts, 30
brightness, 44, 51
build information, 57
accessing, 30
adding, 30
alert
C
adding extension, 31
changing number type, 31
editing, 31
message settings, 28
minute alert, 49
missed calls, 41
privacy, 56
calculator, 61
call history. See call log
call history. See recent calls
call list. See recent calls
call log
group, 32
groups, 34
voicemail, 15
notes, 33
erasing, 42
answering calls, 12
auto text, 28
auto-answer, 54, 56
auto-erase, 29
auto-hyphen, 51
number type, 34
picture, 31, 34
primary number, 32
ringtone, 31, 33, 34
saving, 31
missed calls, 41
call log. See recent calls
call options, 53
call timers, 42
calls
B
answering, 12
emergency, 15
ending, 13
searching, 35
back cover, 7
lock, 1, 2, 7
backlight, 50
duration, 50
power, 56
power save mode, 51
banner
secret address, 32, 33
secret note, 33
secret numbers, 32
speed dial, 32
camera, 43
color tone, 44
flash, 7, 43
LED, 44
lens, 7
multiple pictures, 44
options, 43
resolution, 43, 54
self timer, 43
speed dial list, 35
street address, 33
voice dial, 32
greeting, 49
battery, vi
voice dial list, 35
Web address, 32, 33
convention
caring, 1
charging, 1
using this guide, 11
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G
game
custom menu, 13
sounds, 49
keyguard, 48
settings, 48
keypad
customer support, 65
downloading, 39
D
greeting banner, 49
groups, 34
default
number, 4
QWERTY, 6
text entry, 29
display settings, 49
download, 39
assigning message alert, 35
assigning picture, 35
assigning ringer, 35
creating, 34
L
LED, 44
E
left option button, 11
location, 56
lock
earpiece, 13
editing, 35
erasing, 35
sending multimedia messag-
es, 35
sending text messages, 35
using, 35
volume, 48
electronic serial number (ESN).
See MEID (mobile equipment
ID)
back cover, 1, 2, 7
keyguard, 48
phone, 55
email messages, 26
emergency call, 15
emergency number
security, 55
lock code
changing, 55
lock msg, 23
H
hard pause, 31
headset ringing, 56
headset sound. See headset
ringing
enhancement. See accessory
ESN (electronic serial number).
See MEID (mobile equipment
ID)
M
main menu, 10
making calls, 12
medical device, iv
MEID (mobile equipment ID), 65
menu, 10
hearing aid, iv, v, 57
hearing-impaired usage, iv, v
hold call, 14, 52
evaluation
product, 65
event
I
custom, 13
changing, 60
icons, 9
IM, 26
IM address
contacts, 32
Inbox, 23, 25
instant messages, 26
settings, 45
creating, 58
style, 50
viewing, 59
message
expert mode, 54
eyelet, 7
completing, 27
erasing, 26
F
failed or pending, 28
forwarding, 23
forwarding picture, 25
indicators, 28
notification, 23
options, 23
fast find, 51
flash, 43
flashlight, 62
frame, 44
frequent list, 51
K
key
frequently used, 8
navigation, 11
volume, 48
key length
reading, 23
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receiving multimedia, 25
replying multimedia, 25
replying text, 23
normal alpha mode, 16
notes
contacts, 33
number
entering, 16, 19
number keypad, 4
entering text, 19
number type
contacts, 34
numbers only mode, 19
indicators and icons, 44
options, 43
picture. See camera
playback, 58
retrieving text, 23
power backlighting, 56
power save mode, 51
prepend, 32
sending and receiving, 27
sending text, 22
usage tips, 27
primary number
contacts, 32
privacy alert, 56
viewing multimedia, 25
message settings, 28
alert, 28
messaging settings, 54
minute alert, 49
missed call, 41
alert, 41
O
Q
Outbox, 27
qualified service, 65
QWERTY keypad, 4, 6
entering text, 16
P
pacemaker, iv
pairing, 46
mobile equipment ID (MEID), 65
R
mode
phone
rapid mode, 19
recent calls, 41
redialing, 12
resetting phone, v
resolution, 43, 54
right option button, 11
ringtone
changing, 20
accessories, 2, 65
activating, 3
build information, 57
icons, 57
keypads, 4
lock, 55
entering text, 17
expert, 54
Numbers only, 19
rapid, 19
text entry, 16
multimedia message
forwarding, 25
options, 25
making calls, 12
number extension, 31
overview, 2
programming, 3
resetting, v
safety, iii
turning on and off, 12
business, 48
contacts, 33, 34
downloading, 39
personal, 48
type, 48
receiving, 25
replying, 25
viewing, 25
volume, 48
multiple, 44
multishot, 44
S
picture
My Account, 37
my graphics, 40
my pictures, 44
my ringtones, 39
my sounds, 40
safety, iii
contacts, 34
multiple, 44
picture message
options, 25
receiving, 25
viewing, 25
picture mode
save as auto text, 23, 24, 26
save message, 23, 26
save to Outbox, 29
scheduler, 58
settings, 60
N
screen saver, 50
navigation key, 11
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T
security
emergency numbers, 55
settings, 55
send IM, 26
recording, 58
voice recognition, 63
voice training, 53
voice wake-up, 53
voicemail, 14
alert, 15
T-coil hearing aid, 57
text
changing case, 17
changing mode, 17, 20
entering, 18
Sender, 24
settings
normal alpha mode, 16
number keypad, 19
QWERTY keypad, 16
rapid mode, 19
text message
Bluetooth, 47
camera, 54
display, 49
volume
adjusting, 14
auto adjust, 48
earpiece, 48
key, 48
ringtone, 48
speakerphone, 48
messages, 28
messaging, 54
scheduler, 60
settings menu, 45
shutter sound, 44, 54
signature, 29
smart sound. See smart volume
smart volume, 48
smiley
forwarding, 23
replying, 23
retrieving, 23
sender, 24
sending, 22
viewing, 23
W
wallpaper, 50
Web address
contacts, 33
white balance, 44
word
time pause, 31
time/date formats, 51
timer, 62
tip calculator, 61
Top-Up, 38
TTY, 57
turning on and off, 12
entering, 17, 20
sound
entering, 16, 19
controlling, 48
flip closed, 49
flip open, 49
turning on or off, 49
sounds
keypad length, 49
speakerphone, 13
volume, 48
speed dial, 14
contacts, 32
stopwatch, 62
street address
contacts, 33
V
vehicle, iv
viewfinder display, 54
VirginXL, 36
voice answer, 54
voice commands, 63, 64
voice dial
adding, 53, 63
changing, 63
erasing, 53
style
menu, 50
voice dial list, 63
voice memo, 58
playing, 58
symbol
entering, 16, 17, 20
User Guide
71
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Kyocera Wireless Corp.
10300 Campus Point Drive
San Diego, CA 92121 USA
82-G1950-2EN, Rev. 001
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