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The guidelines are based on standards that were
developed by independent scientific organizations
through periodic and thorough evaluation of
scientific studies. The standards include a
substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
The FCC has granted an Equipment Authorization
for this model phone with all reported SAR levels
evaluated as in compliance with the FCC RF
emission guidelines. SAR information on this
model phone is on file with the FCC and can be
found under the Display Grant section
http://www.fcc.gov/oet/fccid after searching on the
The exposure standard for wireless mobile phones
employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit
set by the FCC is 1.6 W/kg.*
FCC ID: OVFKWC-KX21.
Additional information on SAR can be found on the
Cellular Telecommunications and Internet
Association (CTIA) web-site at
Tests for SAR are conducted using standard
operating positions specified by the FCC with the
phone transmitting at its highest certified power
level in all tested frequency bands.
* In the United States and Canada, the SAR limit
for mobile phones used by the public is 1.6 watts/
kg (W/kg) averaged over one gram of tissue. The
standard incorporates a substantial margin of
safety to give additional protection for the public
and to account for any variations in measurements.
Although the SAR is determined at the highest
certified power level, the actual SAR level of the
phone while operating can be well below the
maximum value.
This is because the phone is designed to operate
at multiple power levels so as to use only the
power required to reach the network. In general,
the closer you are to a wireless base station
antenna, the lower the power output.
Caution
The user is cautioned that changes or
modifications not expressly approved by the party
responsible for compliance could void the warranty
and user’s authority to operate the equipment.
Before a phone model is available for sale to the
public, it must be tested and certified to the FCC
that it does not exceed the limit established by the
government-adopted requirement for safe
exposure. The tests are performed in positions and
locations (e.g., at the ear and worn on the body) as
required by the FCC for each model.
Optimize your phone’s performance
Use the guidelines on page 11 to learn how to
optimize the performance and life of your phone
and battery.
Air bags
If your vehicle has an air bag, DO NOT place
installed or portable phone equipment or other
objects over the air bag or in the air bag
deployment area. If equipment is not properly
installed, you and your passengers risk
serious injury.
Body-worn measurements differ among phone
models, depending upon availability of accessories
and FCC requirements. While there may be
differences between the SAR levels of various
phones and at various positions, they all meet the
government requirement for safe exposure.
User Guide for Switch_Back
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Vehicles—RF signals may affect improperly installed
Medical devices
or inadequately shielded electronic systems in
motor vehicles. Check with the manufacturer of the
device to determine if it is adequately shielded
from external RF energy.
Pacemakers—Warning to pacemaker wearers:
Wireless phones, when in the ‘on’ position, have
been shown to interfere with pacemakers. The
phone should be kept at least six (6) inches away
from the pacemaker to reduce risk.
Blasting areas—Turn off your phone where blasting
is in progress. Observe restrictions, and follow any
regulations or rules.
The Health Industry Manufacturers Association
and the wireless technology research community
recommend that you follow these guidelines to
minimize the potential for interference.
Potentially explosive atmospheres—Turn off your
phone when you are in any area with a potentially
explosive atmosphere. Obey all signs and
instructions. Sparks in such areas could cause an
explosion or fire, resulting in bodily injury or death.
•
Always keep the phone at least six inches
(15 centimeters) away from your pacemaker
when the phone is turned on.
Areas with a potentially explosive atmosphere are
often, but not always, clearly marked.
They include:
•
•
•
Do not carry your phone near your heart.
Use the ear opposite the pacemaker.
If you have any reason to suspect that
interference is taking place, turn off your phone
immediately.
•
•
•
fueling areas such as gas stations
below deck on boats
transfer or storage facilities for fuel or
chemicals
Hearing aids—Some digital wireless phones may
interfere with hearing aids. In the event of such
interference, you may want to consult Virgin Mobile
or call the customer service line to discuss
alternatives.
•
•
•
vehicles using liquefied petroleum gas, such as
propane or butane
areas where the air contains chemicals or
particles such as grain, dust, or metal powders
Other medical devices—If you use any other personal
medical device, consult the manufacturer of the
device to determine if it is adequately shielded
from external RF energy. Your physician may be
able to help you obtain this information.
any other area where you would normally be
advised to turn off your vehicle engine
Use with care
Use only in normal position (to ear). Avoid
dropping, hitting, bending, or sitting on the phone.
In health care facilities—Turn your phone off in health
care facilities when instructed. Hospitals and
health care facilities may be using equipment that
is sensitive to external RF energy.
Keep phone dry
If the phone gets wet, turn the power off
immediately and contact your dealer. Water
damage may not be covered under warranty.
Potentially unsafe areas
Posted facilities—Turn your phone off in any facility
when posted notices require you to do so.
Aircraft—FCC regulations prohibit using your phone
on a plane that is in the air. Turn your phone off or
switch it to Airplane Mode before boarding aircraft.
iv
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Resetting the phone
E911 mandates
If the screen seems frozen and the keypad does
not respond to keypresses, reset the phone by
completing the following steps:
Where service is available, this handset complies
with the Phase I and Phase II E911 Mandates
issued by the FCC.
1. Remove the battery door.
Battery and charger specifications
2. Remove and replace the battery.
Charger
Input
Output
If the problem persists, return the phone to the
dealer for service.
CV90-G2610 120 VAC / 60 Hz
CV90-K0259 100-240 VAC / 50/60 Hz
CV90-K0261 100-240 VAC / 50/60 Hz
Standard Battery (5 mm):
5.2 V 400 mA
4.5 V 1.2 A
4.5 V 600 mA
Accessories
Use only Kyocera-approved accessories with
Kyocera phones. Use of any unauthorized
accessories may be dangerous and will invalidate
the phone warranty if said accessories cause
damage or a defect to the phone.
CV90-P4200: 3.7 V / 900 mAh
Extended Battery (10 mm):
CV90-P3002: 3.7 V / 1600 mAh
Radio Frequency (RF) energy
Your telephone is a radio transmitter and receiver.
When it is on, it receives and sends out RF energy.
Virgin Mobile’s network controls the power of the
RF signal. This power level can range from 0.006
to 0.6 watts.
Kyocera Wireless Corp.
10300 Campus Point Drive, San Diego, CA 92121
U.S.A.
Visit us at www.kyocera-wireless.com
In August 1996, the U.S. Federal Communications
Commission (FCC) adopted RF exposure
guidelines with safety levels for hand-held wireless
phones. These guidelines are consistent with the
safety standards previously set by both U.S. and
international standards bodies in the
following reports:
•
•
•
ANSI C95.1 (American National Standards
Institute, 1992)
NCRP Report 86 (National Council on
Radiation Protection and Measurements, 1986)
ICNIRP (International Commission on
Non-Ionizing Radiation Protection, 1996)
Your phone complies with the standards set by
these reports and the FCC guidelines.
User Guide for Switch_Back
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CONTENTS
My graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
My sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
1
Getting Started. . . . . . . . . . . . . . . . . . . . . . 1
Finding your phone's serial number . . . . . . . . . . 1
Activating your Virgin Mobile account. . . . . . . . . 2
Getting to know your phone . . . . . . . . . . . . . . . . 3
11 Using the Camera . . . . . . . . . . . . . . . . . . 43
Accessing picture mode . . . . . . . . . . . . . . . . . . 43
Taking a picture . . . . . . . . . . . . . . . . . . . . . . . . 45
2
3
My Account . . . . . . . . . . . . . . . . . . . . . . . 12
Checking your account balance . . . . . . . . . . . . 12
Top-Up your account . . . . . . . . . . . . . . . . . . . . 12
12 Using Tools . . . . . . . . . . . . . . . . . . . . . . . 46
Voice memo . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Tip calculator . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Calculator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Stopwatch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Flashlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Making and Answering Calls . . . . . . . . . 14
Phone calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Recent calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1-Touch dialing. . . . . . . . . . . . . . . . . . . . . . . . . 17
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4
5
Entering Text . . . . . . . . . . . . . . . . . . . . . . 19
QWERTY keypad . . . . . . . . . . . . . . . . . . . . . . . . 19
Number keypad. . . . . . . . . . . . . . . . . . . . . . . . . 20
13 Customizing Your Phone . . . . . . . . . . . . 50
Creating a custom menu . . . . . . . . . . . . . . . . . . 50
Using the keyguard . . . . . . . . . . . . . . . . . . . . . . 51
Silencing all sounds . . . . . . . . . . . . . . . . . . . . . 51
Setting ringtones. . . . . . . . . . . . . . . . . . . . . . . . 51
Setting sounds for your phone . . . . . . . . . . . . . 52
Personalizing the screen. . . . . . . . . . . . . . . . . . 53
Creating a secure environment . . . . . . . . . . . . . 56
Connecting to a TTY/TDD device. . . . . . . . . . . . 57
Setting position location . . . . . . . . . . . . . . . . . . 57
Storing Contacts . . . . . . . . . . . . . . . . . . . 25
Creating a new contact . . . . . . . . . . . . . . . . . . . 25
Customizing your contacts. . . . . . . . . . . . . . . . . 25
Finding contact information . . . . . . . . . . . . . . . 28
6
7
Text Messaging . . . . . . . . . . . . . . . . . . . . 30
Sending text messages. . . . . . . . . . . . . . . . . . . . 30
Receiving text messages . . . . . . . . . . . . . . . . . . 33
Customizing message settings . . . . . . . . . . . . . . 35
14 Using Voice Recognition . . . . . . . . . . . . 58
Setting up voice dialing. . . . . . . . . . . . . . . . . . . 58
Making a call using voice tags. . . . . . . . . . . . . . 58
Making a call using digit dialing . . . . . . . . . . . . 59
Training voice recognition . . . . . . . . . . . . . . . . 60
Multimedia Messaging . . . . . . . . . . . . . . 36
Sending multimedia messages. . . . . . . . . . . . . . 36
Receiving multimedia messages . . . . . . . . . . . . 37
AIM® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
8
9
15 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 61
16 Consumer Limited Warranty. . . . . . . . . . 62
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . . 40
10 My stuff. . . . . . . . . . . . . . . . . . . . . . . . . . . 41
My ringtones. . . . . . . . . . . . . . . . . . . . . . . . . . . 41
My games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
My other stuff . . . . . . . . . . . . . . . . . . . . . . . . . . 41
vi
Contents
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1
GETTING STARTED
2. Insert your right
thumbnail into the
groove on the right side
of the phone and push
down to pop the back
cover off.
Finding your phone's serial
number
To activate your Virgin Mobile account, you need
your phone's serial number. To locate the number:
1. Turn your phone off.
2. Hold your phone face up in your left hand.
3. Place the battery in the
phone casing the metal
contacts of the battery
touching the metal
3. Insert your right thumbnail into the groove on
the right side of the phone and push down to
pop the back cover off.
contacts of the phone.
4. Remove the battery by pulling back on the top
edge of the battery.
4. Replace the back cover
by sliding the notches into the opening on the
left side of the phone.
5. Your phone's serial number (the ESN) is
located just below the first barcode inside the
phone, next to the letter "D." It is an
11-digit number.
5. Snap the back cover into place
Charging the battery
You must have at least a partial charge in the
battery to make or receive calls.
6. Write down the ESN.
Installing the battery
Your Switch_Back phone comes with a removable
lithium ion (LI Ion) battery. Fully charge the
battery before using the phone.
To charge the battery:
1. Connect the AC adapter to
the jack on the bottom of
the phone. Do not force
the AC adapter into the
jack. Make sure the
arrow is face up
To install the battery:
1. Remove the back cover
by holding the phone
face up in your left
hand.
as shown.
2. Plug the adapter into a wall outlet.
User Guide for Switch_Back
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GettingStarted.fm Page 2 Thursday, April 27, 2006 11:13 AM
The battery icon in the upper right corner of the
screen tells you whether the phone is:
1. Turn on your phone. Program your phone
using the external number keypad. DO NOT
use the internal QWERTY keyboard.
•
•
•
Charging (the icon is animated)
Partially charged
2. Using the external number keypad, dial
##VIRGIN (##847446). Press the left softkey
to select Service.
Fully charged
Note: The battery will not charge if you use the
phone while it is connected to an AC adapter.
3. Highlight Edit and press
.
4. The prompt "Edit MDN - enter ten digits…" is
Note: You must use a Kyocera-authenticated
battery in your phone. If you attempt to use a
battery that has not been authenticated you will
receive a security warning. Contact Virgin Mobile
to obtain a Kyocera-authenticated battery.
displayed. If any numbers appear on this
screen, press back
5. Enter the 10-digit MDN number.
6. Press the left softkey to select
to clear the screen.
.
7. The prompt "Edit MSID - enter ten digits…" is
displayed. If any numbers appear on this
Activating your Virgin
Mobile account
screen, press back
to clear the screen.
8. Enter the 10-digit MSID/Network ID number.
Drop any zeros at the beginning and enter
only the last 10-digits.
Before you can start talking, messaging, or
downloading, you need to activate service
with Virgin Mobile.
9. Press the left softkey
to select Done.
You need your phone's ESN to activate your
Virgin Mobile account.
10. A message saying your programming is
complete is displayed. The phone turns off
and then on by itself.
Activate your account online by going to
www.virginmobileusa.com and clicking on
Activate. Or call Virgin Mobile At Your Service at
1-888-322-1122.
That's it - you are done! Nice work. It might take a
couple of hours to get you set up on our network,
but we will send a text message to your phone to
let you know you can start talking. Also, it may
take up to 4 hours for VirginXL, voicemail, and
Top-Up features to come online.
Programming your phone
Once your account is activated, you will receive
MDN and MSID/Network ID numbers. These are
used to program your phone. When you are ready,
follow these steps to program your phone:
2
Getting Started
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Getting to know your phone
Your phone has two keypads—the number keypad and QWERTY keypad.
Number keypad
When the flip is closed, use the number keypad to enter numbers, letters and symbols.
Antenna.
1
2
3
External earpiece.
External camera key activates
Picture mode.
External screen.
4
5
Volume keys to raise or lower speaker
volume.
Left softkey accesses menus
and functions.
6
7
Send/Talk key starts or answers a call.
Press once to activate voice dialing,
twice to display the Recent calls list,
and three times to redial the last
number dialed.
Back key erases characters in text
entry and returns you to the
previous screen.
8
Number keys for entering numbers,
letters, or symbols.
9
* Shift key changes the text case in
text entry mode.
10
11
Jack for AC adapter (included).
User Guide for Switch_Back
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Navigation key scrolls through lists and
text entry fields and accesses shortcuts
from the main screen.
12
OK key selects a menu item or option.
13
14
Right softkey accesses the Contacts
directory and other menu options.
End/Power key turns the phone on or
off, ends a call or browser session, and
returns you to the main screen.
Speakerphone key activates or
deactivates the speakerphone and
answers incoming calls
15
16
Jack for hands-free headset
(sold separately).
# Space key enters a space during text
entry. Press and hold to enter
Silent mode.
17
18
0 Next key cycles through word choices
19
during text entry in
mode.
4
Getting Started
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QWERTY Keypad
When the flip is open, use the QWERTY keypad to enter numbers, letters and symbols.
Internal screen.
20
21
22
Internal speaker.
Left softkey accesses menus
and functions.
Send/Talk key starts or
answers a call. Press once to
activate voice dialing, twice to
display the Recent calls list,
and three times to redial the
last number dialed.
23
Internal camera key activates
Picture mode.
Custom Menu key accesses a
custom menu. See “Creating a
custom menu” on page 50
for details.
24
25
Shift key changes the text case.
26
27
28
Symbol key to type symbol characters.
QWERTY keys for entering numbers, letters, or symbols.
Space key to enter a space.
29
30
31
Right softkey accesses the Contacts directory and other menu options.
End/Power key turns the phone on or off, ends a call or browser session, and returns you to the
main screen.
Speakerphone key activates or deactivates the speakerphone and answers incoming calls.
32
33
Back key returns to the previous screen and erases characters in text entry.
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Enter key for hard returns.
34
35
Navigation key scrolls through
lists and text entry fields and
accesses shortcuts from the
main screen.
OK key selects a menu item or
option.
36
Camera flash.
37
38
39
Mirror for a self-portrait.
Camera lens.
6
Getting Started
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82-N8757-1EN.book Page 7 Wednesday, April 26, 2006 10:47 AM
Understanding screen icons
These icons may appear on your phone’s screen.
(blinking) The phone is receiving
high-speed data.
The phone is operating in IS95
digital mode.
High-speed data service is available, but
the phone is dormant.
The phone is at the main screen.
To access Menu, press the left
The phone is receiving a signal. You can
make and receive calls. Fewer bars
indicate a weaker signal.
A call is in progress.
softkey
.
The phone is not receiving a signal. You
cannot make or receive calls.
The phone is at the main screen.
To access Contacts, press the right
softkey
.
You have a voicemail.
The phone is set to light up instead
of ring.
The phone is set to vibrate or to vibrate
and then ring.
Position location is sent to Virgin Mobile
and to emergency services.
Position location is set to emergency
services only.
You have a text or multimedia message.
The phone is in picture mode.
Camera flash mode is ready.
Camera timer mode is ready.
Camera zoom mode is ready.
The battery is fully charged. The more
black bars, the greater the charge.
Navigation key
shortcuts
From the main screen, press and hold
access the following shortcuts:
to
The alarm clock is set.
The phone is in privacy mode or is
accessing a secure Web site.
High-speed data service is available and
active on your phone.
Up: Access My Account
Down: Access Recent calls lists
Left: Launch VirginXL
Right: Access text messaging
(blinking) The phone is sending
high-speed data.
User Guide for Switch_Back
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Performing basic functions
Note: The phone must be powered ON to perform the following functions.
Flip closed
To...
From the external screen...
Turn the phone on
Turn the phone off
Make a call
Press
and wait until the phone beeps.
Press and hold
until the phone beeps.
Enter the number and press
.
End a call
Press
Press
.
.
Answer a call
Adjust volume during a call
Acknowledge an alert
Access menus
Press side volume keys
up or down.
Press
when you see OK.
Press the left softkey
once.
Scroll menus
Press
Highlight a menu or option and press
Press down.
Press and hold the external camera key.
Activate Picture mode and either press the external camera key;
press ; or press the left softkey to select Capture.
Press and hold . Follow the system prompts.
Select Menu → Settings → Phone Info → Build Info.
up and down.
Select menus
once.
Access Recent calls list
Activate Picture mode
Take a picture
Access voicemail
Verify your phone number
Silence the ringtone on an
incoming call
Press
then
to answer.
Press and hold
tag assigned (see page 58).
to initiate voice dialing. Contact must have voice
Activate voice dialing
8
Getting Started
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Flip open
To...
From the internal screen...
Turn the phone on
Turn the phone off
Make a call
Press
and wait until the phone beeps.
until the phone beeps.
Press and hold
Enter the number and press
.
End a call
Press
Press
.
.
Answer a call
Adjust volume during a call
Acknowledge an alert
Access menus
Scroll menus
Press side volume keys
up or down.
Press
when you see OK.
Press the left softkey
once.
Press
Highlight a menu or option and press
Press down.
Press and hold the internal camera key
up and down.
Select menus
once.
.
Access Recent calls list
Activate Picture mode
Take a picture
Activate Picture mode and either press the internal camera key
press ; or press the left softkey to select Capture.
;
Access voicemail
Press and hold . Follow the system prompts.
Select Menu → Settings → Phone Info → Build Info.
Press then to answer.
Verify your phone number
Silence the ringtone on an
incoming call
Activate voice dialing
Press and hold
to initiate voice dialing. Contact must have voice
tag assigned (see page 58).
User Guide for Switch_Back
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Using menus
The contents of the main menu are as follows:
Pictures
Take a picture
Messaging
Send text msg
My stuff
My ringtones
Recent calls
All calls
Settings
Keyguard
My pictures
Send picture msg
Information
Send picture msg
Send AIM
Inbox
Voicemail
Virgin Alerts
Outbox
Saved
Drafts
Erase msgs
Msg settings
My games
Incoming calls
Outgoing calls
Missed calls
Erase call lists
All calls timer
Sounds
Display
Convenience
Call options
Messaging
Camera
Security
Network
Accessories
Phone info
My other stuff
My graphics
My sounds
My Account
Allows you to view
your balance and
Top-Up your
account.
Contacts
View all
Add new
Find name
Groups
Speed dial list
Voice dial list
Information
Tools
Voice memo
Scheduler
Alarm clock
Tip calculator
Calculator
Timer
AIM
Launches the AOL
®
Instant Messenger™.
Stopwatch
Flashlight
VirginXL
Launches VirginXL
and provides access
to exclusive content.
Accessing menu items
•
•
•
From the main screen, press the left softkey
In this guide, an arrow → tells you to select an
to select Menu.
option from a menu.
Press the right softkey
to
For example, Menu → Settings means select
Menu, then select the Settings option.
select Contacts.
Press
left, right, up, or down to see
Note: To change the way the menus appear, see
“Choosing a menu style” on page 54 for details.
menus and options.
•
•
•
Press
Press
Press
to select a menu item.
to back up a menu level.
to return to the main screen.
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Caring for the battery
Purchasing accessories
To purchase accessories for your new phone,
such as a hands-free headset, carrying case, or
car power adapter, please visit
Recharging the battery
You can safely recharge the battery at any time,
even if it has a partial charge.
Note: Before removing the battery, make sure the
phone is powered off.
General safety guidelines
•
•
•
Do not take apart, puncture, or short-circuit
the battery.
If you have not used the battery for more than
a month, recharge it before using your phone.
Avoid exposing the battery to extreme
temperatures, direct sunlight, or high
humidity.
•
Never dispose of any battery in or near a fire.
It could explode.
Common causes of battery drain
•
•
•
Playing games or using the Web.
Keeping backlighting on.
Operating in digital mode when far away from
a base station or cell site.
•
•
Using data cables or accessories.
Operating when service is unavailable, or
service is available intermittently.
•
•
•
High earpiece and ringtone volume settings.
Repeating sound, vibration, or light alerts.
Extensive use of flashlight option
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2
MY ACCOUNT
You can manage your Virgin Mobile account
directly from your phone. The basic tasks are
summarized in this chapter. For more information
about your account, go to
When your balance is low, you can Top-Up your
account from your phone as follows:
1. Select Menu → My Account.
2. Use the navigation key
to scroll down to
the Top-Up link and press
.
3. Scroll down and select either Top-Up Card,
Checking your account balance
You can check your Virgin Mobile account
status in one of two ways
Credit Card, or Pay-Pal.
Top-Up with a Top-Up card
1. Enter your vKey and press
.
(additional charges may apply):
2. Scroll down to select Login and press
.
•
From the main screen, press
- or -
up.
3. Enter your Top-Up card's PIN number and
press
4. Scroll down to select Top-Up Now and
press
5. At the confirmation screen, select Yes by
pressing
6. At the Approved screen, press
7. Press to exit. You're topped up!
.
Select Menu → My Account.
–
Your current account information is sent
.
to your phone and appear on your screen.
–
When your account is low or empty, you
receive a notification to Top-Up.
.
.
Top-Up your account
Top-Up is how you increase your Virgin Mobile
account balance. You can Top-Up your Virgin
Mobile account right from your phone. First, buy
a Top-Up card at the thousands of retailers that
carry them, or register your debit card, credit
card, or Paypal account at
12
My Account
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Top Up with a Debit Card, Credit Card, or
Pay Pal account
For more information
To learn more about your Virgin Mobile account
and Virgin Mobile’s service options, visit
Before you can Top Up from your phone with a
debit card, credit card, or Paypal account, you
need to register the credit/debit card or Paypal
calling Virgin Mobile At Your Service at
1-888-322-1122.
1. Enter your vKey and press
.
2. Scroll down to select Login and press
.
3. Enter the amount you want to Top-Up and
press
. You can Top-Up in amounts of
$20, $30, $50, or $90.
4. Scroll down to select Top-Up Now and
press
.
5. Your phone validates the amount you want to
Top-Up. Scroll down to select Yes and
press
6. That's it. Your phone announces that You’re
Topped-Up! Press
7. Press to exit to exit.
.
.
To find a store near you that sells Top-Up cards,
select Find a Store from the Top-Up menu.
Note: You can also Top-Up over the Web at
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3
MAKING AND ANSWERING CALLS
Answering a call
Phone calls
When a call comes in, the phone rings, vibrates,
or lights up, and an animated icon appears.
The phone number of the caller also appears if it
is not restricted. If the number is stored in your
Contacts directory, the contact name appears.
Making a call
Make sure you are in an area where a signal
can be received. Look for the
symbol on the
main screen. The more bars you see in this
symbol, the stronger the signal. If there are no
bars, move to where the signal strength is better.
When the phone has been idle for a time, it
changes to power save mode. When you see your
phone’s screen dim, press any key to return to
normal operating mode.
•
Press
- or -
Press
to answer the incoming call.
•
to answer the incoming call
and turn on the speakerphone.
Adjusting the volume during a call
•
The following instructions apply to either the
number keypad (flip closed) or the QWERTY
keypad (flip open), unless otherwise stated.
To adjust the earpiece volume during a call,
press side volume keys
up or down.
Silencing an incoming call
Press
Entering a number
1. On a keypad, enter the phone number and
•
or the left softkey to
select Silence.
press
.
Note: In the absence of voicemail, this feature
drops the call.
2. Press
to end the call.
Using voice dialing
Voice dialing requires that a contact be saved with
a voice tag. See page 58.
- or -
•
Press
the call.
then press
to answer
1. Press and hold
to initiate
This action silences the current call only. The next
call rings as normal.
voice dialing.
2. Say the name of the contact when prompted.
The phone places the call.
3. Press
to end the call.
14
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1. Select Menu → Settings → Convenience →
Hold call → Enabled.
Redialing a number
•
To redial a recent call, press
open your Recent calls list. Highlight a phone
number or name and press
twice to
–
If you have not recorded a hold message,
you are prompted to record one, such as
“Please hold. I’ll answer in a minute.”
.
Tip: To redial the last number called,
received, or missed, press
three times.
2. Record the message twice, as prompted.
3. Select Save or Options
(Play, Re-Record, or Exit).
Calling a saved number
If you have already saved a phone number, you
can use the Contacts list to find it quickly.
The next time a call comes in, you have the option
of placing it on hold.
Placing a call on hold
You can place a call on hold once you have
enabled this feature.
1. From the main screen, press the right softkey
to select Contacts.
2. Scroll down the list to find the contact you
want to call.
Note: If you are already on a call and you receive
another call, you cannot place the incoming call
on hold. It goes to voicemail.
3. Highlight the name and press
to dial
the number.
1. When a call comes in, press the right softkey
to select Options → Hold call. The
caller is placed on hold and hears your
recorded hold message.
Using the speakerphone
Your Switch_Back phone has a built-in
speakerphone.
•
To turn on the speakerphone, press
If you press during an incoming call
alert, you answer the call.
.
2. To speak to the caller, select Answer.
- or -
To hang up without speaking to the caller,
select End Call.
The
icon at the top of the phone screen
indicates that the speakerphone is on.
•
To turn off the speakerphone, press
.
Changing the hold message
1. Select Menu → Settings → Convenience →
Hold call → Re-Record msg and follow the
prompts.
Setting the phone to hold calls
The Hold Call feature allows you to place
incoming calls on hold until you are ready to
answer them.
2. Record the message twice.
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3. Select Save or Options
Viewing recent calls
1. Select Menu → Recent calls.
(Play, Re-Record, or Exit).
2. Select either All calls, Incoming calls,
Recent calls
Outgoing calls, or Missed calls.
Dealing with missed calls
3. Select a recent call item and press the right
softkey
to select Options:
When you have missed a call, “Missed Call”
appears on your screen unless the caller leaves
a voicemail.
–
–
View shows the entry in the Contacts list.
Save adds the phone number to the
•
•
•
To clear the screen, press the left softkey
Contacts list.
to select OK.
–
–
–
Send text msg sends a text message to
the contact.
To view details of the call, press the right
softkey
to select Calls then press
.
Send picture msg sends a picture message
to the contact.
To return the call, press the right softkey
to select Calls then press
.
Erase record erases the selected
call record.
Setting missed call alerts
You can set an alert to beep every five minutes
after you have missed a call.
Note: If the phone number is classified as
“secret,” you must enter your four-digit lock code
to view or edit it. For information on the lock
code, see “Changing your lock code” on page 56.
To classify a phone number as secret, see
“Creating a new contact” on page 25.
1. Select Menu → Settings → Sounds →
Alerts → Missed call alert.
2. Select an option and press
.
Viewing recent call details
Calling recent calls
1. Press
Details on the last 60 calls you made, received, or
missed are stored in the Recent calls list and are
identified by the following icons:
down.
2. Highlight the number you want to call and
press
- or -
.
Outgoing call
Incoming call
1. Select Menu → Recent calls →
Missed call (flashing)
Outgoing calls.
16
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2. Highlight the number you want to call and
press
Enabling 1-Touch dialing
•
.
Select Menu → Settings → Convenience →
Erasing recent calls
1. Select Menu → Recent calls →
1-Touch dialing → Enabled.
Using 1-Touch dialing
To call a contact that has a speed dial location:
Erase call lists.
2. Select either All calls, Incoming calls,
•
From the main screen, press and hold the
speed dialing number. If it is a two-digit
number, press the first digit briefly, then press
and hold the second digit. For example, if the
Outgoing calls, or Missed calls.
3. Press the left softkey
to select Yes.
Speed dialing
speed dialing location is 15, press
then press and hold
briefly,
Before you can use speed dialing, you must save a
phone number as a contact and assign a speed
dial location to it.
.
Voicemail
•
To add a speed dial location to a saved or new
contact, see “Customizing a phone number”
on page 27.
Setting up voicemail
Before your phone can receive voicemail
messages, you must set up a 4-10 digit passcode
and record a personal voicemail greeting. When
you have set up your voicemail, all unanswered
calls to your phone are automatically transferred
to voicemail, even if your phone is in use or
turned off.
To call a contact that has a speed dial location:
•
From the main screen, enter the one- or two-
digit speed dialing location and press
.
1-Touch dialing
1-Touch dialing is the fastest way to speed dial a
contact that has a speed dial location.
1. From the main screen, press and hold
to
dial into your voicemail.
Note: You must (1) enable 1-Touch dialing on
your phone and (2) have a speed dial location
assigned to a contact. See “1-Touch dialing” on
this page.
2. Follow the system prompts to record a
greeting and complete the system setup.
Note: If you are having trouble accessing your
voicemail, contact Virgin Mobile.
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You can call the code even if your phone is locked
Checking voicemail messages
or your account is restricted. When you call, your
phone enters Emergency mode. This enables the
emergency service exclusive access to your phone
to call you back, if necessary. To make or receive
regular calls after dialing the code, you must exit
this mode.
When a voice message is received, your screen
displays “New Messages” along with the
symbol at the top of your screen. Standard airtime
charges apply.
If you see “New Messages”
1. Press the right softkey
to select
Exiting Emergency mode
When you have completed the emergency call:
Call, which initiates a call to your
voicemail number.
1. Press
to select Exit.
2. Follow the prompts to retrieve the message.
To clear the screen without checking messages:
2. Press
again to confirm your choice.
Note: To determine who has access to your
location, see “Setting position location” on
page 57.
•
Press the left softkey
to select Ignore.
symbol
to initiate a call to your
If you see only the
1. Press and hold
Tracking calls
You can track the number and duration of calls
made and received on your phone.
voicemail number.
2. Follow the prompts to retrieve the message.
•
You can set the phone to beep or vibrate every
five minutes to remind you that you have
voicemail. See “Setting sound alerts” on
page 53.
•
Select Menu → Recent calls→ All calls timer.
This timer cannot be reset.
Timing your calls
You can set your phone to beep 10 seconds
before each minute passes when you are on a call.
Emergency services
Note: Regardless of your 3-digit emergency code
(911, 111, 999, 000, etc.), your phone operates
as described below.
•
Select Menu → Settings → Sounds →
Minute alert → Enabled.
•
Dial your 3-digit emergency code and
press
.
18
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4
ENTERING TEXT
You can enter letters, numbers, and symbols in
contacts, text messages, and your banner with
either the QWERTY keypad (flip open) or the
number keypad (flip closed). Read the
appropriate section for details.
Text entry modes
There are five text entry modes:
Case change
Add Symbol
Add Smiley
Normal alpha
Numbers and symbols
QWERTY keypad
Note: The mode you start in depends on the task
you are doing. For example, when entering a
phone number, you’re in number mode. When
entering a name for a contact, you’re in normal
text mode. See “Changing modes” on page 20.
Understanding screen
When the flip is open, enter text with the
QWERTY keypad. The current entry mode
(and capitalization setting, when applicable)
are indicated by icons.
Entering numbers and symbols
To enter a number while in
the appropriate key once.
characters
remaining
capitalization setting
•
•
•
mode, press
text entry
mode
To enter a letter while in
mode, press
text entry
fields
once, then press the appropriate key.
To change from and to
mode, press
twice.
Note: Rapid Entry mode is not available with the
QWERTY keypad.
Entering text
To enter text while in
appropriate key once.
•
•
mode, press the
To enter a number and symbols while in
mode, press
once, then press the
appropriate key.
•
To change from and to
twice.
mode, press the
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Entering symbols
While entering text, you can enter many symbols
with the keypad. To access extra symbols:
Capitalization settings
You can change capitalization at any time while
entering text. Simply press
lower case while in
to choose upper or
Normal alpha mode.
1. From the text entry screen, select Options.
Press
once to change case of only one
2. Select
Add Symbol.
letter. Press
twice to switch between upper,
3. Press the key corresponding to the symbol
lower or sentence case.
you want.
Number keypad
Entering smileys
1. From the text entry screen, select Options.
When the flip is closed, enter text with the number
keypad. When you enter text with the number
keypad, the current entry mode (and
capitalization setting, when applicable)
are indicated by icons.
2. Select
Add Smiley.
3. Press
down to view the list of smileys.
•
Press the key corresponding to the smiley
you want.
Text entry modes
There are six text entry modes:
Changing modes
Sometimes you need to change modes. For
example, to enter numbers in an email address
Case change
Rapid Entry
Add Symbol
Numbers only
while in
mode, enter the numbers, and then change
back to mode to complete the address.
mode, you must change to
Normal alpha
Add Smiley
Note: The mode you start in depends on the task
you are doing. For example, when entering a
phone number, you’re in number mode. When
entering a name for a contact, you’re in normal
text mode. See “Changing modes” on page 22.
To change text entry modes:
•
Press
twice. This switches between
modes.
and
- or -
•
Select Options then select a different mode.
20
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Entering numbers
To enter a number while in
a number key once.
Entering symbols
While entering text, you can enter symbols by
pressing until you see the symbol you want.
Using this method, you have access to the
following symbols:
•
•
mode, press
or
To enter a number while in
mode, press and hold a number key until the
number appears on the screen.
.
@ ?
To access the full set of symbols:
1. From the text entry screen, select Options.
!
-
,
&
:
‘
1
Entering words letter by letter
1. Press a key once for the first letter, twice for
2. Select
Add Symbol.
the second letter, and so on.
3. Press
down to view the list of symbols.
2. Wait for the cursor to move right and enter the
4. Press the number key corresponding to the
next letter.
symbol you want.
Note: To enter a space, press
.
Entering smileys
1. From the text entry screen, select Options.
Entering words quickly
When you press a series of keys using
checks its dictionary of common words and
guesses at the word you are trying to spell.
mode,
2. Select
Add Smiley.
3. Press
down to view the list of smileys.
1. For each letter of the word you want, press the
4. Press the number key corresponding to the
key once. For example, to enter the word
smiley you want.
“any” press
2. If the word doesn’t match what you want,
press to look at other word matches.
→
→
.
Switching default text entry modes
You can change the default text entry mode when
creating a text message. This setting applies only
to the message body screen, not the “To” screen.
3. When you see the word you want, press
.
1. Select Menu → Messaging →
Msg settings → Text entry.
2. Select Normal alpha or Rapid mode.
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Changing modes
Sometimes you need to change modes. For
example, to enter numbers in an email address
while in
mode, enter the numbers, and then change
back to mode to complete the address.
mode, you must change to
To change text entry modes:
•
Press and hold
until the icon for the
mode you want appears.
- or -
•
Select Options then select a different mode.
Capitalization settings
You can change capitalization at any time while
entering text. Simply press
or lower case while in
to choose upper
Normal alpha mode.
22
Entering Text
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Quick reference to text entry
This table gives general instructions for entering letters, numbers, and symbols.
For QWERTY keypad
To...
Do this...
Use
Enter a letter
Enter a number
Enter a symbol
Enter a smiley
mode and press a key, see page 19.
Use
mode and press a key. For more options, see page 19.
mode and press a key. For more options, see page 19.
mode and press a key once to enter its number.
Use
Use
For more options, see page 20.
Enter a space
Press
Press
.
Erase a character
.
Erase all characters
Press and hold
.
Move the cursor right or left
Move the cursor up or down
Change text entry modes
Capitalize any letter
Press
Press
Press
In
right or left.
up or down.
twice.
mode, press
mode, press
. Choose
. Choose
.
Lowercase any letter
Select soft options on the screen
In
.
Press the right softkey
Press right or left.
or left softkey
.
Highlight an option at the bottom
of the screen
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For number keypad
To...
Do this...
Enter a letter
Use
mode and press a key until you see the letter you
want. For more information, see page 20.
Use mode and press a key once to enter its number.
For more options, see page 20.
Enter a number
Enter a symbol
Enter a smiley
Press
Use
until you find the symbol you want. See page 21.
mode and press a key once to enter its number.
For more options, see page 21.
Enter a space
Press
Press
.
Erase a character
.
Erase all characters
Press and hold
.
Move the cursor right or left
Move the cursor up or down
Change text entry modes
Capitalize any letter
Press
Press
right or left.
up or down.
Press and hold
.
In
In
mode, press
mode, press
. Choose
. Choose
.
Lowercase any letter
.
Select soft options on the screen
Press the right softkey
Press right or left.
or left softkey
.
Highlight an option at the bottom of
the screen
24
Entering Text
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5
STORING CONTACTS
Use your phone’s Contacts directory to store
information about a person or company. Each
contact entry can have up to six phone numbers,
two email addresses, two Web addresses, two
street addresses, and a space for notes.
Adding a code or extension
When you save the phone number of an
automated service, you may include a pause to
stop dialing, for example, where you would wait
to dial an extension.
1. From the main screen, enter the first portion
Creating a new contact
1. From the main screen, enter the phone
number you want to save, including the
area code.
of the phone number.
2. Press the right softkey
to
select Options.
3. Select a type of pause:
2. Press the left softkey
to select Save.
–
–
Time pause
3. Press
to select Save new contact.
Hard pause
4. Enter a name for the contact.
4. Enter the remaining numbers.
–
If you need to learn how to enter letters,
see “QWERTY keypad” on page 19.
5. Press the left softkey
to select Save.
–
To add a symbol or smiley to the contact
name, or to change the text entry mode,
Customizing your contacts
press the right softkey
select Options.
5. Either save now or add more
to
You can customize each contact in your Contacts
directory by assigning ringtones, pictures, and
number types, or by classifying your contacts as
Personal or Business.
contact information.
–
To save now, press the left softkey
to select Save.
Assigning ringtones
1. Press the right softkey
to
–
To enter additional phone numbers, email
and Web addresses, or notes, press
down repeatedly. For help switching
between numbers and letters for email or
Web addresses, see “Changing modes” on
page 20.
select Contacts.
2. Highlight a contact and press
.
3. Highlight the contact name and press the right
softkey to select Options.
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4. Select Ringer → Assign ringer.
5. Scroll down the list to hear the different
5. Highlight an option to designate the number
as General, Work, Home, Mobile, Pager, or
Fax and press . The associated icon
ringtones and press
to select one.
appears next to the number in your Contacts
directory and Recent calls list.
Assigning pictures
1. Press the right softkey
to
general
work
email address
street address
Web page URL
note
select Contacts.
2. Highlight a contact and press
3. Highlight the contact name and press the right
softkey to select Options.
.
home
mobile
pager
fax
4. Select Picture → Assign picture →
My pictures.
–
To take a new picture, select Picture →
Assign picture → Take picture now.
Editing a contact
1. Press the right softkey
5. Scroll through the list to view your pictures
and press the left softkey
to your contact.
to assign it
to
select Contacts.
2. Highlight a contact and press
3. Highlight the contact name or number and
press the left softkey to select Edit.
4. Enter your changes and press the left
softkey to select Save.
.
Assigning number types
When you assign a number type, an icon is placed
in front of a contact number to specify the type of
number, such as work, home, or mobile.
1. Press the right softkey
to
select Contacts.
Erasing a contact
1. Press the right softkey
2. Highlight a contact and press
.
to
3. Highlight a contact number and press
the left softkey to select Edit.
down once and press the
to select Options.
select Contacts.
2. Highlight the contact to erase and press
.
4. Press
3. Press the right softkey
to
right softkey
select Options.
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4. Highlight Erase contact and press
.
–
Primary number makes this number the
first one that shows up when you open
the contact.
5. Press the left softkey to confirm.
–
–
Add to Group... adds the number to a
group. For more information, see page 58.
Customizing a phone number
1. Press the right softkey
to
select Contacts.
Add voice dial to record a voice tag so you
can call a contact using voice recognition
(VR). For more information, see page 58.
2. Highlight the contact to edit and press
3. Press down to highlight a number.
.
–
–
Erase voice dial erases the voice tag
associated with the number.
4. Press the right softkey
to
select Options.
Edit voice dial records a new voice tag.
5. Highlight an option and press
:
6. Enter the new information and follow
–
–
Call to call the contact.
the prompts.
Send text msg brings you to the text
7. Select Save, if necessary.
messaging screen.
–
–
–
–
–
Send picture msg brings you to the picture
messaging screen.
Using groups
You can create and save a list of multiple
recipients. Your Switch_Back phone stores five
group lists with up to 10 recipients per list.
Add speed dial assigns or removes the
speed dial location.
View number to see the selected
phone number.
Creating Groups
1. Select Menu → Contacts → Groups → New.
2. Enter a name for the group. For help entering
Erase number erases the number from
the contact.
text, see page 19.
Secret makes the number secret so that it
does not appear on the screen until the
lock code is entered. Secret numbers can
be called without a lock code.
(For more information, see “Erasing all
contacts” on page 57.)
3. Press the left softkey
to select Next.
4. Highlight a contact and press the left softkey
to select Add to check the box.
Repeat for each contact you wish to add.
5. Press the right softkey
to select Done.
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To enable the Frequent list setting
Customizing a group
1. Select Menu → Contacts → Groups.
2. Highlight the group to message and press the
•
Select Menu → Settings → Convenience →
Frequent list → Enabled.
right softkey
to select Options.
Searching the Contacts directory
3. Highlight an option and press
:
1. Select Contacts for a list of all contacts. To
quickly go through the list, enter the first letter
of the contact. The menu skips to that letter of
the alphabet.
–
–
View to see the contact in the group.
Edit to change the name of the group and
to add and remove contacts.
- or -
–
–
Erase erases the group.
Select Menu → Contacts.
Send text msg brings you to the text
2. Select a search method:
messaging screen.
–
–
View all lists all saved contacts.
–
Send picture msg brings you to the picture
messaging screen.
Find name locates a specific name. Enter
part of the contact name then select Find.
4. Enter the new information and follow
the prompts.
–
Speed dial list or Voice dial list selects a
contact from the specified list.
5. Select Save, if necessary.
3. Highlight a contact and press
To call the contact, highlight the number
and press
.
Finding contact information
–
To find a phone number or contact, you can
(1) check the Frequent list, (2) search the
Contacts directory, or (3) use Fast Find.
.
Setting Fast find
With Fast find, you press one or two number keys
to view close matches of the number you are
looking for.
Checking the Frequent list
From the main screen, select Contacts. The last
15 of your most frequently called contacts appear
when the Frequent list is enabled. Scroll past the
double line to view the All Contacts list.
To enable the Fast find setting
•
Select Menu → Settings → Convenience →
Fast find → Enabled.
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Using Fast find
1. From the main screen, press the number keys
corresponding to the letters of the name you
want to find. A matching contact or speed dial
entry appears.
2. Press
down to scroll through
matching entries.
3. Highlight the name you want then press
to call the number.
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6
TEXT MESSAGING
This chapter describes how to send, receive, and
–
Enter a new address manually.
(To learn how to enter text, see Chapter 4,
“QWERTY keypad”.)
erase text messages from your phone. For
information on voicemail messages, see
“Voicemail” on page 17.
3. To add multiple recipients:
Important: The features and menus described in
this chapter may vary depending on services
available in your area. Check with Virgin Mobile
for details and pricing.
–
Press the right softkey
Options then select Recent list, Contacts,
or Groups.
- or -
to select
–
Enter a space or comma after the first
number then enter another recipient.
Sending text messages
You can send text messages to phones that are
capable of receiving them or to email addresses
Charges apply. See www.virginmobileusa.com
for pricing.
Note: You can send a message to a maximum
of 10 recipients. The messages are sent one at
a time, once to each recipient. Standard text
messaging charges apply for each recipient.
4. When you are done entering addresses,
Creating a text message
1. Select Menu → Messaging → Send text msg.
press
twice.
5. Enter the message. To learn how to enter text,
–
Press
right for a shortcut to the text
see “QWERTY keypad” on page 19.
message screen.
- or -
2. Enter a recipient’s phone number or
Add auto text, symbols, or emoticons in your
message. See “Including prewritten text
and symbols” for information.
email address:
–
Select Options to access your Recent list,
Contacts, or Groups and press . Select
a contact and press
Highlight the number field and press
6. Press left softkey
to select Send. See
.
“Setting sending options” for information
about how and when you want the message to
be received.
.
For more about group lists, see “Creating
and editing prewritten messages (auto
text)” on page 35.
- or -
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Select a contact and press
the number field and press
. Highlight
.
Including prewritten text
and symbols
–
Save message saves the message in
your Drafts folder. This prevents the
message from being deleted if you have
activated Auto-Erase and enables you to
send the message to others.
During text entry, you can insert auto text,
symbols, or emoticons in your message.
1. From the text entry screen, select Options.
2. Select an option and press
:
–
Insert auto text to scroll through the list of
options and press to select one.
–
–
Save as auto text saves the message you
have just entered as a prewritten message
then returns to the message entry screen
so you can send the message.
–
Add Symbol to scroll through the list and
press the corresponding number key or
letter key to select it.
Settings allows you to choose from the
–
Add Smiley to scroll through the list and
press the corresponding number or letter
key to select it.
following after pressing
:
•Callback number includes a callback
number with the message to let recipients
know at what number they can call you
back. Select OK to include your own
number or enter a different callback
number then select OK.
3. When you have finished your message, select
Send. See “Setting sending options” for
information about how and when you want the
message to be received.
2. When you have finished setting options, press
Setting sending options
to return to the message window.
When you are ready to send a message, you have
several options for how and when you want the
message to be received.
3. Press the left softkey
to select Send.
Adding a signature
The signature you create is included at the end of
all outgoing messages and is counted as
characters in your messages; however, it does not
appear in the message creation screen.
1. Once you have completed the message,
select Options:
–
Add address returns to the “Send To”
screen to add another recipient without
losing the message. Select Options to
access your Recent list, Contacts, or
Groups and press
.
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To create a signature:
Viewing your sent messages
To save your outgoing messages, you must first
enable this feature.
1. Select Menu → Settings → Messaging →
Signature.
2. Enter your signature in the text field.
To enable the Save to outbox setting
1. Select Menu → Messaging →
Msg settings → Save to outbox.
3. Select OK to save the setting.
Note: The characters in the signature are
included in the total character count of the
message. See “Creating a text message” on
page 30.
2. Select an option and press
.
–
Enabled automatically saves all
successfully sent messages in the
Sent folder.
If you cannot send messages
–
Prompt allows you to choose whether or
You may not be able to send or receive messages
if your phone’s memory is nearly full, or if digital
service is not available at the time. To free up
memory, erase old messages. See “Erasing
messages” on page 34.
not to save your message when you send it.
To view successfully sent messages:
1. Select Menu → Messaging → Outbox.
2. Press
up or down through the list of
messages. One of the following symbols
appears next to each message:
Receiving incoming calls while
creating messages
The scheduled message will be sent at
the scheduled time. You cannot cancel
delivery of the message.
•
If you don’t wish to answer the call, press the
right softkey to select Ignore. The
phone returns to the message screen.
•
To answer the call, press
. Your
The scheduled message was sent and
delivered as scheduled. You cannot
cancel delivery of the message.
message is saved to the Drafts folder. To
return to the message, select Menu →
Messaging → Drafts. Choose a message and
select Resume.
The message has been sent to more
than one recipient.
The message was never sent or not sent
since it was last modified. You can
cancel delivery of the message.
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Note: If you receive a new message while you are
Viewing failed or pending messages
Failed or pending messages are stored in
your Outbox.
reading a message, the one you are reading will
be replaced by the new one. You can find the
older message in the Inbox:
To view your Outbox:
•
Select Menu → Messaging → Inbox.
1. Select Menu → Messaging → Outbox. A list
of all failed or pending messages appears.
If you see the
symbol
2. Scroll through the list of messages and press
1. Select Menu → Messaging → Inbox. A list of
to read one.
all your received messages appears.
2. Scroll through the list of messages and press
The message is pending and will be sent
when possible. You can cancel delivery of
the message.
to read one.
Reading the message
The options available to you may vary. Check with
Virgin Mobile.
The message cannot be sent because
service is not available. An alert appears
on your phone if the message cannot be
sent.
1. If the text message is long, press
down to
view the entire message.
2. When you are finished, you can Reply to the
sender, Erase the message, Save the message
to your Saved folder, or set additional Options
for the message:
Receiving text messages
When a text message is received, your screen
displays “New Message(s)” with the
symbol
–
–
Erase to erase the message.
at the top of your screen. The symbol flashes if the
message is urgent.
Lock msg to protect the message from
being accidentally deleted.
If you see the “New Messages” note
–
–
Forward to forward the message.
•
To view the message, press the left softkey
to select InBox, highlight the
message, and press the left softkey
select View.
Reply with copy to reply to the message
with a copy of the original attached.
to
–
Save message to save the message.
•
To Ignore the message, press the right
softkey
.
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–
Save as auto text to save the text from the
message as auto text, which you can insert
into other messages. Graphics and sound
are not saved as part of auto text.(For
more about auto text, see page 35.)
Erasing single messages
1. Select Menu → Messaging.
2. Select the type of text message you want to
erase and press
: Inbox, Outbox, Saved,
or Drafts.
–
–
View Sender information.
3. Highlight the message to erase and press
If you select a message from Drafts, press
.
Launch Browser to access a Web site.
–
3. Press the left softkey
to select Done.
the right softkey
to select Erase.
While viewing a message, press
numbers, Web sites, and links associated with
the message.
to view all
4. Press the right softkey
to
select Options.
5. Select Erase to erase the message. A
Note: The
symbol indicates that a graphic did
notification appears: “Erase this message?”
not come through. It may be too large or
incorrectly formatted.
6. Select Yes to erase the message.
Note: You can erase a scheduled message from
the Outbox, but you cannot cancel delivery of
the message.
Setting message alerts
You can set your phone to alert you of incoming
text messages or pages. For more information,
see “Setting sound alerts” on page 53.
Erasing all messages
1. Select Menu → Messaging → Erase msgs.
2. Select a folder from which to erase all
Erasing messages
It is a good idea to erase old messages to free up
memory in your phone.
messages: Inbox, Outbox, Saved folder, Drafts
folder, or All messages. To erase messages
from all folders, select All messages.
You have the option of erasing text messages and
pages as you send or read them, erasing them one
at a time from the list in the Outbox or Inbox, or
erasing them all at once.
3. A message appears: “Erase all messages?”
Select Yes to erase messages or No to cancel.
Erasing messages automatically
Use this setting to have old messages
automatically erased from the Inbox when
memory is low.
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•
Select Menu → Messaging →
Msg settings → Auto-Erase → Inbox msgs.
Older messages are erased as new messages
are received.
8. When finished, press the left softkey
to select Done.
9. To send a message to your new group, see
“Sending text messages” on page 30.
Creating and editing prewritten
messages (auto text)
Customizing message settings
To make messaging easier, you can customize
settings for sending and receiving messages.
Your phone comes with prewritten (auto text)
messages, such as “Please call me,” which you
can insert into the body of a text message. You can
edit these messages and create new ones. Your
phone stores up to 40 auto text messages, with up
to 100 characters per message.
Creating groups
You can create and save a list of multiple
recipients. Your Switch_Back phone stores five
group lists with up to 10 recipients per list.
1. Select Menu → Settings → Messaging →
1. Select Menu → Settings → Messaging →
Groups → Create new.
Auto text.
2. Enter a name for the list. For help entering
2. Press the left softkey
to select Edit.
text, see page 19.
- or -
3. Press the left softkey
to select Next.
To create a new pre-written message, press
the right softkey to select New msg.
4. To enter the first phone number or email
address, select an option:
3. Enter or edit the text and press the left softkey
to select Done. For help entering text,
see page 19.
–
–
–
Recent list to select numbers from your
Recent List.
New address to enter the phone number
or email address manually.
Note: You can also save a message you have
written or received as auto text. See “Setting
sending options” on page 31 or “Reading the
message” on page 33.
Contacts list to select numbers from your
phone book.
5. Locate the contact number and press
6. Select Options → Recent list or Contacts.
7. Locate the contact number and press
.
.
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7
MULTIMEDIA MESSAGING
–
–
Enter the subject text manually, or
Sending multimedia messages
Press the right softkey
to
You can send multimedia messages to phones that
are capable of receiving them or to email
addresses. For details and pricing, check with
Virgin Mobile.
select Options.
5. Press
down once or select Next to enter a
brief text message in the Text: field.
6. Press
down once to enter a
Note: Size limits may apply to multimedia
message files. Visit www.virginmobileusa.com
for details.
picture and press the right softkey
select Options:
to
Note: You may add only one picture per
multimedia message.
Creating a multimedia message
1. Select Menu → Messaging →
•
•
Take a picture to instantly take a new photo
and attach it to your message.
Send picture msg.
2. Enter the recipient’s phone number or email
My graphics to access all graphic files in
the phone:
address in the To: field.
3. To add additional recipients:
–
My pictures displays your photos taken in
–
Enter a space or comma after the first
phone number or email address, then
enter another recipient manually, or
a table/thumbnail view.
–
VirginXL graphics displays stored images
on the phone.
–
Press the right softkey
to select
•Highlight an image and press the left
Options. Then select Recent list, Contacts,
Groups, or Upload to My pix.
softkey
it to your message.
7. Press down once to enter sound
and press the right softkey to
select Options:
to choose Select to attach
Note: You can send one multimedia message
to a maximum of 10 contacts.
4. Press
down once to enter a message in
the Subject: field. Choose a method:
Note: You may add only one new or stored
sound per multimedia message sent.
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•
•
Record sound to instantly record a new sound
and attach it to your message.
Receiving multimedia messages
When a multimedia message is received, your
screen displays the picture alert “New
Message(s)” along with the question “Retrieve
Now?” Charges apply. See
My sounds to display a list of categories that
contain saved or downloaded sounds and
voice memos.
www.virginmobileusa.com for pricing.
–
Saved sounds displays sound clips saved
on the phone.
•
•
•
To download the message, press the left
softkey to select Yes. If you view the
picture alert from the Inbox, select Get Now.
–
Voice memos lists your saved
voice memos.
To download the message at a later time, press
•Highlight a sound and Press the left
the right softkey
to select
softkey
it to your message.
8. Before sending your message, press the right
softkey to select additional Options:
to choose Select to attach
Options → Retrieve Later.
To erase the message without viewing it, press
the right softkey
to select
Options → Erase.
–
Preview message plays your multimedia
message prior to sending.
Note: If a multimedia message is received during
a call, then the phone screen displays the alert
“New Message(s)” after the call ends.
–
Save message allows you to save your
multimedia message to the Drafts Folder
and send it later.
Viewing multimedia messages
After you have downloaded a multimedia
–
–
Add address allows you to add additional
addresses to your multimedia message
prior to sending it.
message, a
appears on your phone’s screen
and remains until all messages are viewed. The
message is stored in the Inbox until the full
message is received, regardless of the auto
receive or prompt setting.
Message Priority allows you to label the
message as Urgent.
9. Press the left softkey
to select Send.
This sends your multimedia message.
1. Press the left softkey
multimedia message. If the message is long,
press down to view the entire
multimedia message.
to View the
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2. Press the right softkey
to select
–
Save address extracts email addresses,
phone numbers, and/or URLs from the
sender info and multimedia message body.
Options. Press down to highlight
additional options for the
multimedia message:
–
–
–
Save as auto text saves the text in the
multimedia message to the auto text list.
Note: The options available to you may vary.
Check with Virgin Mobile.
Save message saves the multimedia
message to the Saved Folder on the phone.
–
Forward launches the message creation
screen, allowing you to forward the
multimedia message. The original address
is not shown, nor the graphic, sound, and
text fields.
Launch Browser to access a Web site.
3. When you are finished viewing the multimedia
message, select Reply or press
.
While viewing a message, press
numbers, Web sites, and links associated with
the message.
to view all
–
–
Erase allows you to delete the currently
displayed multimedia message.
Message info displays multimedia
message information (priority, sender,
subject, time sent and received, and
message size).
–
–
Replay allows you to replay the message.
Mute silences the embedded sounds in the
multimedia message.
–
–
Sender displays sender information.
Call initiates call to sender of
multimedia message.
–
–
Save picture saves the currently
viewed picture embedded in the
multimedia message.
Save sound saves the current sound
embedded in the multimedia message.
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®
8
AIM
Accessing the AIM service
®
Send IM message
Select Menu → Messaging → Send AIM to
access AIM and send an instant message.
Now you can access the AOL Instant
Messenger™ (AIM) service from your
Switch_Back phone. Check Virgin Mobile’s Web
and pricing.
To launch AIM, select Menu → AIM.
Note: You cannot receive incoming calls during a
AIM session. All incoming calls are automatically
sent to your voicemail.
Ending an IM client session
from any AIM page.
Press
Navigating AIM
•
•
•
Press
and to highlight one.
up or down to scroll through items
Press
option.
to select an AIM menu item or
to go back one screen.
Press
Note: A scroll bar on the right side of the screen
indicates that there is more text. Press
to go to the next screen of text. Press
back one screen.
down
to move
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9
VIRGINXL
Accessing VirginXL
Navigating VirginXL
With VirginXL, you can access a variety of
exclusive music, entertainment, and information
services from your Switch_Back phone.
Download the latest games, ringtones, wallpapers,
screen savers, and other content; surf the web;
and more.
•
•
•
Press
and to highlight one.
up or down to scroll through items
Press
or option.
to select a VirginXL menu item
Press
to go back one screen.
Note: A scroll bar on the right side of the screen
New VirginXL features are added all the time.
Check Virgin Mobile’s Web site at
www.virginmobileusa.com for availability
and pricing, or check directly from your phone
using VirginXL. Charges apply.
indicates that there is more text. Press
to go to the next screen of text. Press
back one screen.
down
to move
To launch VirginXL:
•
From the main screen, press
- or -
left.
Select Menu → VirginXL.
Note: You cannot receive incoming calls
during a VirginXL session. All incoming calls
are automatically sent to your voicemail.
Ending a VirginXL session
•
Press
from any VirginXL page.
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10 MY STUFF
Note: The downloaded ringtone is also listed in
My ringtones
the Ringtones folder and available to assign to
individual contacts or as the Personal or Business
ringtone. See “Creating a new contact” on
page 25 and “Assigning ringtones” on page 25.
The My ringtones folder stores your preloaded and
downloaded ringtones. You can download the latest
ringtones to your Switch_Back from the Virgin
directly from your phone using VirginXL.
My games
Select Menu → My stuff → My ringtones →
Get more ringtones. Charges apply.
You can download the latest games to your
Switch_Back from the Virgin Mobile Web site at
www.virginmobileusa.com or directly from your
phone using VirginXL. Select Menu → My stuff →
My games → Get more games. Charges apply.
Note: If you don’t have enough money in
your account, you will need to Top-Up
before downloading.
Downloading ringtones
Note: If you don’t have enough money in
your account, you will need to Top-Up
before downloading.
1. Press
left to launch VirginXL and then
search for ringtones.
1. Press
left to launch VirginXL and then
2. Follow the prompts to purchase and
search for games.
download the selected ringtone.
2. Follow the prompts to purchase and
Downloaded ringtones are stored in the
My stuff → My ringtones folder in your phone in
order of newest to oldest.
download the selected game.
Downloaded games are stored in the
My stuff → My games folder in your phone.
Assigning downloaded ringtones
1. Select Menu → My stuff → My ringtones.
2. Select a downloaded ringtone and press the
My other stuff
You can download the latest applications to your
Switch_Back from the Virgin Mobile Web site at
www.virginmobileusa.com or directly from your
phone using VirginXL. Select Menu → My stuff →
My other stuff → Get more stuff. Charges apply.
right softkey
to select Options →
Set Default.
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Note: If you don’t have enough money in your
account, you will need to Top-Up before
downloading.
Note: Downloaded graphics are stored in order
of newest to oldest and can be assigned as either
screensavers or wallpaper.
1. Press
left to launch VirginXL and then
Assigning downloaded graphics
1. Select Menu → My stuff → My graphics.
2. Select My pictures, VirginXL graphics,
search for applications.
2. Follow the prompts to purchase and
download the selected application.
Wallpapers, Screensavers or Caller IDs, and
The downloaded application is stored in the
My stuff → My other stuff folder in your phone.
press
.
3. Scroll to the graphic you want to assign
and press the right softkey
select Options.
to
My graphics
The My graphics folder stores your downloaded
graphics. Download the latest wallpapers and
screensavers to your Switch_Back from the
Virgin Mobile Web site at www.virginmobileusa.com
or directly from your phone using VirginXL. Select
Menu → My stuff → My graphics →
4. Highlight Set Default or Assign and
press
.
My sounds
You can record and save voice memos and all
received attached sound files to My sounds. To
listen to saved sounds or recorded voice memos:
Get more graphics. Charges apply.
Note: If you don’t have enough money in
your account, you will need to Top-Up
before downloading.
1. Select Menu → My stuff → My sounds.
2. Select Saved sounds or Voice memos and
press
.
1. Press
left to launch VirginXL and then
3. Scroll through the lists to listen to the
search for graphics.
saved sounds.
2. Follow the prompts to purchase and
4. Highlight a sound and press the right softkey
download the selected graphic.
to select Options.
3. Press
to return to the main screen.
5. Highlight Record New, Erase, Lock, Rename,
The downloaded graphic will be stored in the
My stuff → My graphics folder in your phone.
Details, or Erase All and press
.
42
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11 USING THE CAMERA
Tips before operating your
camera
Camera settings
1. Press and hold
to activate
to select
picture mode.
•
•
•
You cannot activate the camera while
on a call.
2. Press the right softkey
Options.
Once the camera is active, the main screen
acts as the viewfinder.
3. Press
to select Settings.
If you get a “Low memory” error, check your
resolution and quality compression settings.
See “Setting up the camera” on this page.
4. Highlight an option and press
:
–
–
Flash options are Off, On, or Automatic.
Resolution options are 640 x 480,
320 x 240 (best for sending to email), and
160 x 120.
•
If there is no activity within 45 seconds after
you turn your camera on, the camera quits
and returns to the previous screen.
–
–
Low Light Mode brightens the picture for
low light environments.
Accessing picture mode
The camera can be used with the flip open
or closed.
Self Timer options are Off (default) or 3,
5, or 10 second pauses. When set, the
camera beeps from 3 seconds down to the
time the shutter snaps the picture
Flip closed
Press the external camera key until you hear one
beep to activate picture mode.
automatically. Self Timer is not available
when Multishot mode is activated.
–
–
Multishot allows you to take up to six
multiple pictures while the camera key is
pressed and held. A tone plays each time a
picture is taken. A second tone plays when
the final picture is taken.
Flip open
Press
until you hear one beep to activate
picture mode.
Shutter Sound sets the sound used when
the camera takes a picture.
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–
–
–
White Balance allows the camera to adjust
for different lighting. Options are
Automatic, Fluorescent, Incandescent,
or Daylight.
Menu options for picture mode
1. Press
to activate picture mode.
2. Select Options.
3. Press
up or down to scroll through the
Color Tone allows you to capture pictures
with different coloring. Options are
Normal, Black & White, Negative,
and Sepia.
options on the vertical menu bar:
–
Settings displays available camera settings
you may set up prior to taking a picture.
–
Brightness allows you to adjust the
brightness of the image in the main
screen LCD.
Quality sets the picture compression. The
higher the compression, the better the
detail of the picture (higher pixel rate).
Options are Low, Medium, or High
(default). When set to High, the picture
file size is larger, using more memory.
–
–
–
My pictures displays all pictures taken
and stored.
Last Picture displays the most recently
taken picture.
–
–
LED flashes a light to indicate a picture
has been taken. Options are Off (default)
and On.
Frames allows you to add a frame or a
stamp to your picture. A frame or stamp
cannot be removed once it is used in
a picture.
Viewfinder Display options are Fullscreen
and Actual.
Note: The picture resolution changes to
160 x 120 while taking pictures with frames.
The resolution returns to the original setting
once Frames is disabled.
Restoring camera menu settings
The following settings revert to the default
setting each time you enter and exit the
camera application:
–
Low Light Mode, Self Timer, MultiShot,
Color Tone, and Viewfinder.
The following settings remain at the setting
you selected each time you enter and exit the
camera application:
–
Flash, Resolution, Shutter Sound, White
Balance, Quality, and LED.
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Picture mode indicators
and icons
Camera key map
Key
Camera
Menu Screen
The picture mode displays the following onscreen
indicators and icons:
Take picture
Dismiss menu options
Select Capture Select OK
Left softkey to take picture
Icon
Description
Flash on
Select Options Cancel, dismisses menu
Right softkey
Up
Picture mode
Zoom in
Scroll menu options right
Scrolls menu options left
Top right hand
Number of snapshots
Down Zoom out
corner numbers remaining
Take a picture Select menu option
Zoom level
Bottom left hand
numbers
Resolution setting
Multishot
Self Timer
Taking a picture
1. Select Menu → Pictures → Take a picture.
2. Focus on the image using the phone’s display
as a viewfinder.
3. Take the picture using one of two methods:
–
Press
or the left softkey
.
4. Press the left softkey
to select Send or
the right softkey
to select Erase.
5. Press
when finished taking pictures.
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12 USING TOOLS
Naming a saved voice memo
1. Select Menu → Tools → Voice memo →
Voice memo
The Voice Memo tool allows you to record and
play back audio memos.
Recorded memos.
2. Highlight the memo and select Options.
Recording a voice memo
1. Select Menu → Tools → Voice memo →
3. Select Rename.
4. Press and hold
to clear the default name.
Record new.
5. Use the keypad to enter a name for the memo.
2. Record your memo and press the left softkey
6. Select Save.
to select Stop.
3. Select Save to save your memo.
Erasing a saved voice memo
1. Select Menu → Tools → Voice memo →
Note: If an incoming call is received while you’re
recording a memo, the memo is saved and the
incoming call screen appears.
Recorded memos.
2. Highlight the memo and select Options.
3. Select Erase. The prompt
Playing or reviewing a voice memo
1. Select Menu → Tools → Voice memo →
“Erase file?” appears.
4. Select Yes or No.
Recorded memos.
2. Highlight the voice memo to review and
Scheduler
The Scheduler allows you to schedule events and
set reminder alerts.
select Play.
3. Press
and press
right and left to select a function
to perform it:
Creating an event
1. Select Menu → Tools → Scheduler →
Play
Stop
Pause
Mute
Add new event.
2. Enter a name for the event and press
down. For help entering text, see page 19.
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3. Select Options and classify the type of event
and press : Meeting, Phone Call, Birthday,
Anniversary, Vacation, Medical, or Other.
4. Press to change the date of the event (the
current date is the default date).
10. Press
recurring event.
Select an option and press
Weekly, Monthly, or Annually.
to select whether or not this is a
–
: No, Daily,
11. Select Save.
–
–
–
Press
the month, day, and year fields.
Press up or down to change the
month, day, or year.
Press to save your changes.
left or right to move between
Editing, erasing, or sending an event
1. Select Menu → Tools → Scheduler →
View month.
2. Press
up, down, left or right to highlight
the day with the event to view, edit, or erase.
5. Press
to set the time of the event.
3. Press
and press
up or down to highlight the event
.
–
–
–
Press
left or right to move between
the hour, minute, and AM/PM fields.
4. Press the right softkey
to
Press
minute, or AM/PM.
Press to save your changes.
up or down to change the hour,
select Options.
5. Select Edit, Erase, or Send and press
.
–
For more information about editing the
6. Press
to set the duration of the event.
event, see “Scheduler” on page 46.
–
–
–
Press left or right to move between
–
To erase the event, highlight Erase and
the hour and minute fields.
Press up or down to change the hour
and minute.
Press to save your changes.
press
. Press the left softkey
to confirm.
–
For more information about sending the
event, see “Text Messaging” on page 30.
7. Press
to set a reminder of the event.
Alarm clock
You can set up to four alerts with your phone’s
three alarm clocks and one quick alarm.
–
Select an option and press
.
8. Press
–
to set the reminder sound.
Select an option and press
.
Note: The alert occurs only if the phone is on.
9. Press
to select a Silent Mode setting
–
Select No or During event and press
.
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4. When the alarm rings, select Off to turn off the
Setting an alarm
1. Select Menu → Tools → Alarm clock.
2. Highlight one of the alarms and select Set.
alarm or Reset to set the QuickAlarm again.
Tip calculator
The Tip calculator helps you calculate how much
tip to include with a bill.
3. Use the phone keypad to enter numbers and
to switch between AM and PM.
–
Press
hours, minutes, and AM/PM fields.
Press up or down to change the
hours, minutes, and AM/PM options.
4. Press to set the time of the alarm.
5. Select Options to set the alarm sound.
6. Highlight an option and press
7. Select Options to set the recurring time.
8. Highlight an option and press
9. Enter a note for the alarm and press
left or right to move between
1. Select Menu → Tools → Tip calculator.
2. Enter the amount of your bill.
3. Select Next.
–
4. Select the amount you want to include as a tip
(10%, 15%, 18%, 20%, Other) and press
. Your total bill appears, including tip.
.
5. To split the bill, right softkey
to
select Split.
.
6. Press
7. Enter the number of guests and press the left
softkey to select Next. The amount
to clear the default of 2 guests.
.
10. Press the left softkey
to select Save
and set the alarm(s).
each guest pays is calculated.
11. When the alarm rings, select Off to turn off the
alarm or Snooze to silence the alarm for
10 minutes.
8. Select Done.
Calculator
Use the calculator for basic
mathematical equations.
Note: Opening the flip turns off the alarm.
Setting the QuickAlarm
1. Select Menu → Tools → Alarm Clock.
2. Highlight QuickAlarm and select Set.
1. Select Menu → Tools → Calculator.
2. Use the keypad to enter numbers.
3. Use
Left x (multiply) Up
Right Down
to select mathematical operations:
3. Select an option and press
: 5 minutes, 15
+ (add)
minutes (default), 30 minutes, or 60 minutes.
A message appears telling you the
QuickAlarm is On.
÷ (divide)
- (subtract)
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4. Press
to calculate the result.
4. Select Sound, highlight an alarm sound and
press to select the alarm.
Example: Enter 5, press
left to select X,
enter 2, then press
of 10.
to obtain the result
5. The right softkey
to silence the alarm.
5. Press
- or -
to return to the main screen.
to clear the screen.
Stopwatch
1. Select Menu → Tools → Stopwatch.
2. Select Start to begin counting.
Select Stop to stop counting.
Press
Options
Select Reset to clear the counter.
Adds displayed digit to the value
stored in memory.
M+
MR
MC
Flashlight
1. Select Menu → Tools → Flashlight.
2. Select Turn On to turn on.
Displays currently stored value on
screen.
Clears value currently stored in
memory.
Select Turn Off to turn off.
Note: Press and hold
flashlight. Once
turns off.
to turn on the
is released, the flashlight
Timer
This timer counts down for a specified
amount of time. It beeps when that amount of
time has elapsed.
1. Select Menu → Tools → Timer.
2. Select Set.
–
–
Press
Press
to move the cursor left or right.
up or down to set the hours,
minutes, and seconds.
3. Select Start to begin the countdown.
Select Stop to pause the countdown.
Select Reset to clear the timer.
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13 CUSTOMIZING YOUR PHONE
The contents of the Settings menu are as follows:
Keyguard
Guard on close
Display
Greeting banner
Call options
Add voice dial
Security
Lock phone
Disabled
Menu style
Color themes
Wallpaper
Screensavers
Backlight
Auto-Hyphen
Time/Date format
Contrast
Erase voice dial
Voice training
Voice wake-up
Voice answer
Expert mode
Limit use
Change lock code
Emergency numbers
Erase contacts
Sounds
Ringtone volume
Ringtones
Business ringers
Personal ringers
Flip open
Flip closed
Pwr on/off sound
Key volume
Key length
Alerts
Network
Privacy alert
Location
Messaging
Alerts
Groups
Auto text
Text entry
Accessories
Pwr backlighting
Headset ringing
Auto-Answer
TTY
Brightness
Convenience
Open to answer
Fast find
Frequent list
Hold call
1-Touch dialing
Any key
Signature
Save to outbox
Auto-Erase
Callback number
Smart sound
Minute alert
Earpiece volume
Spkrphone volume
Phone Info
Displays your phone
number, software
version, PRI version,
ESN, technology, SID,
browser info, and
screen icons.
Camera
Resolution
Picture quality
Shutter sound
Viewfinder display
Creating a custom menu
You can create a custom menu that contains your favorite features with the internal keypad’s
custom menu
key.
1. Press
.
–
You may select more than one feature.
Items appear in alphabetical order.
2. Press the left softkey
to select Edit.
4. Press the left softkey
to select Save.
3. Scroll through the available features and press
to select or deselect options.
You can return to edit your custom menu.
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Setting the phone to vibrate
•
Using the keyguard
Press and hold
- or -
.
Locking the keyguard
The Keyguard locks the external number keypad
on your phone to prevent accidental keypresses
when the phone is turned on and a call is not in
progress. You can still answer or silence an
incoming call.
•
Use side volume keys
Vibrate or Silence All.
to select
Turning sounds back on
•
Press and hold
- or -
.
•
•
To lock the keypad, press and hold
To unlock the keypad, press the left softkey
to select Keyguard, then press
.
•
Use side volume keys
volume level.
to select a
.
Changing the keyguard setting
You can set the phone to lock the keypad
automatically when the flip is closed.
Setting ringtones
Changing your default ringtone
Your Switch_Back phone has multiple ringtones
you can choose to use for incoming calls.
1. Select Menu → Settings → Keyguard.
2. Highlight an option:
1. Select Menu → Settings → Sounds →
–
Guard on close
Ringtones.
–
Disabled
2. Scroll down the list to hear the different rings
3. Press
to save.
and press
to select one.
Note: Downloaded ringtones are added to the
beginning of the standard list of ringtones.
Silencing all sounds
Your phone is set to make sounds when you
receive calls, press keys, navigate through menus,
and receive alerts (such as new messages). You
can silence all sounds and set the phone to vibrate
when you receive calls and alerts.
Changing your business ringtone
Your Switch_Back phone has multiple ringtones
you can choose to use for incoming calls from
your Business group.
1. Select Menu → Settings → Sounds →
Business ringers.
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2. Scroll down the list to hear the different rings
and press to select one.
Set sound when flip closes
1. Select Menu → Settings → Sounds →
Note: Downloaded ringtones are added to the
Flip closed.
end of the standard list of ringtones.
2. Scroll through the list to hear the sounds and
press
to select one.
Changing your personal ringtone
Your Switch_Back phone has multiple ringtones
you can choose to use for incoming calls from
your Personal group.
Set sound when phone powers on
or off
•
Select Menu → Settings → Sounds →
Pwr on/off sound → Enabled.
1. Select Menu → Settings → Sounds →
Personal ringers.
–
To deselect this sound, select Disabled.
2. Scroll down the list to hear the different rings
and press
to select one.
Adjusting volume
You can adjust the earpiece, speakerphone, and
ringtone volume as well as key tones.
Note: Downloaded ringtones are added to the
end of the standard list of ringtones.
Adjusting the ringtone volume
1. Select Menu → Settings → Sounds →
Setting sounds for your phone
You can set your phone to sound tones when you
open and close the flip and when you turn the
phone on and off. Sounds will not occur during
an incoming call, if you are in a call, or if a
headset or car kit is attached to your phone.
Ringtone volume.
2. Press
to decrease the volume.
3. Press the left softkey
right to increase the volume, or left
to select Save.
Set sound when flip opens
1. Select Menu → Settings → Sounds →
Adjusting key tone volume
You can change the volume of the tones the phone
makes when you press the keys.
Flip open.
2. Scroll through the list to hear the sounds and
1. Select Menu → Settings → Sounds →
press
to select one.
Key volume.
2. Press
right to increase the volume, or left
to decrease the volume.
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3. Press the left softkey
to select Save.
Using smart sound
You can set a baseline volume that the phone uses
to automatically adjust the earpiece volume when
there is a change in the amount of noise around
you or the caller’s voice.
Setting key length
You can change the duration of the tones the
phone makes when you press the keys.
1. Select Menu → Settings → Sounds →
•
Select Menu → Settings → Sounds →
Key length.
Smart sound → Enabled.
2. Choose Normal or Long and press
.
Adjusting the earpiece volume
To adjust the earpiece volume manually during a
Setting sound alerts
You can choose how you want be alerted of
incoming voicemail, pages, text messages or
missed calls.
call, press
or
up or down.
To set the earpiece volume:
1. Select Menu → Settings → Sounds →
1. Select Menu → Settings → Sounds →
Earpiece volume.
Alerts.
2. Press
to decrease the volume.
3. Press the left softkey
right to increase the volume, or left
2. Select the type of alert: Message alert, Page
alert, Voicemail alert, or Missed call alert.
to select Save.
3. Press
to select an option:
Adjusting speakerphone volume
1. Select Menu → Settings → Sounds →
–
Vibrate, Beep, Freeway, Game, Bloop,
Winner, Zilofon sets the phone to alert you
once when a new message is received.
Spkrphone volume.
–
Vibrate & Remind, Beep & Remind, Fwy &
Remind, Game & Remind, Bloop &
Remind, Winner & Remind, Zilofon &
Remind sets the phone to notify you once
when a new message is received and then
notify you again every five minutes.
2. Press
to decrease the volume.
3. Press the left softkey
right to increase the volume, or left
to select Save.
Personalizing the screen
To stop a reminder alert, press
to
Changing your banner
select Ignore.
The banner is the personal label for your phone.
It appears on the main screen above the time and
date. The banner can be up to 14 characters long.
–
Disabled turns off message alerts.
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1. Select Menu → Settings → Display →
Selecting wallpaper
Wallpaper appears on the main screen.
Greeting banner.
2. Press the right softkey
to select Edit.
1. Select Menu → Settings → Display →
3. Press
to clear the screen.
Wallpaper.
4. Enter your new text.
5. Press the left softkey
2. Highlight a wallpaper design and press
.
to select Save.
3. Press the left softkey
to assign
the wallpaper.
Choosing a menu style
Three menu styles are available: Wheel, Graphic,
and List.
4. Press
to return to the main screen.
Note: Downloaded wallpapers are saved in
Menu → My stuff → My graphics →
Wallpapers.
1. Select Menu → Settings → Display →
Menu style.
Selecting a screensaver
2. Select an option and press
.
Screensavers appear on the main screen when the
flip is open or closed and are activated 10
seconds after the last keypress. Incoming calls
and alerts override screensavers.
–
Graphic displays icons of each menu item,
with its name at the bottom of the screen.
–
List displays a list of each menu item.
3. Press
to return to the main screen.
1. Select Menu → Settings → Display →
The next time you select Menu, you see the
menu style you selected.
Screensavers.
2. Highlight a screensaver and press
. The
Selecting a color theme
You can select a color theme for the display
background of your phone.
image displays.
3. Press the left softkey
to assign the
screensaver.
1. Select Menu → Settings → Display →
4. Press
to return to the main screen
Color themes.
and wait 10 seconds to view the screensaver
you chose.
2. Scroll through the options to view the
color themes and press
to select one.
Note: Downloaded screensavers are saved in
Menu → My stuff → My graphics →
Screensavers.
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Adjusting the backlighting
Setting power backlighting
Your screen lights up while you are in a call or
when you press a key on the keypad. However,
you can set the length of time that bright
backlighting remains on.
You can set backlighting to remain on when an
external power source, such as the AC adapter, is
used with the phone.
Note: Power backlighting may not be available
with the optional desktop charger or other
accessories.
1. Select Menu → Settings → Display →
Backlight → Duration.
2. Select an option and press
:
1. Select Menu → Settings → Accessories →
–
7 seconds, 15 seconds, or 30 seconds—
Pwr backlighting.
(Default) Turn backlighting on for 5, 10,
or 30 seconds after your last keypress.
2. Select Always On to keep backlighting on.
Note: The battery charges slower when power
–
7 sec. & in call, 15 sec. & in call, or 30 sec.
& in call—Turn backlighting on for the
duration of a call, and for 5, 10, or 30
seconds after your last keypress.
backlighting is on.
Setting numbers to auto-hyphenate
Auto-hyphenation, when enabled, automatically
inserts hyphens into your phone numbers to be
consistent with the U.S. dialing plan.
–
Disabled—Turns off backlighting.
Note: The “in call” settings drain the battery
more quickly.
For example, 1-222-333-4444.
•
Select Menu → Settings → Display →
Auto-Hyphen → Enabled.
Using power save mode
You can conserve battery life by activating Power
save mode to dim the backlight set in the
procedure above. The backlighting appears for
the selected duration but is less bright than with
Power save off.
Choosing a different time/date format
1. Select Menu → Settings → Display →
Time/Date format.
2. Highlight an option and press
.
•
Select Menu → Settings → Display →
Backlight → Pwr save mode → On.
Changing the display contrast
1. Select Menu → Settings → Display →
Contrast.
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2. Press
left or right to adjust the brightness
Unlocking the phone
1. From the main screen, press the left softkey
and select Save.
to select Unlock.
Changing the display brightness
1. Select Menu → Settings → Display →
2. Enter your four-digit lock code.
Brightness.
Limiting calls
2. Press
left or right to adjust the contrast
You can limit the calls that can be made from your
phone to emergency numbers, your contacts, and
your service provider’s numbers.
and select Save.
Creating a secure environment
1. Select Menu → Settings → Security.
2. Enter your four-digit lock code.
3. Select Limit use.
This section describes all the features involved in
securing your phone and preventing access to
personal information. All security features are
shielded by a four-digit lock code.
4. Choose an option and press
:
–
–
No limit limits no calls.
Locking your phone
Limit outgoing calls only. Incoming calls
can still be received and answered.
When your phone is locked, you can call only
emergency numbers or Virgin Mobile’s customer
service number. You can still receive
incoming calls.
–
Limit all calls, both incoming and
outgoing.
1. Select Menu → Settings → Security.
2. Enter your four-digit lock code.
3. Select Lock phone.
Changing your lock code
The lock code is typically 0000 or the last 4 digits
of your phone number.
1. Select Menu → Settings → Security.
4. Highlight an option and press
.
2. Enter your four-digit lock code
–
–
Never does not lock the phone.
3. Select Change lock code. A message appears:
On power up locks the phone every time
“Change Code?”
you turn it on.
4. Press the left softkey
to select Yes and
–
Now locks the phone immediately.
enter a new four-digit code.
5. Enter your new lock code again.
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Designating emergency numbers
Connecting to a TTY/TDD device
The emergency numbers feature allows you to
specify three personal phone numbers that can be
called when the phone is locked.
You can connect the phone to a TTY device for the
hearing impaired. Note: Enable TTY only when
using the phone with a TTY device.
1. Select Menu → Settings → Security.
2. Enter your four-digit lock code.
3. Select Emergency numbers.
4. Select an Unassigned slot.
1. Connect the TTY device to the phone.
2. Enter ##889 from your keypad.
3. Press the left softkey
to select the
TTY option.
5. Enter the phone number, including the area
Setting position location
code. Do not enter 1 before the area code.
This setting allows you to share your location
information with network services other than
emergency services (For example: 911, 111, 999,
and 000) in markets where service is
implemented.
6. Press the left softkey
Notes:
to select Done.
•
You can view these numbers only when they’re
being entered for the first time.
•
To make a call to an emergency number from
a locked phone, you must dial the number
(including area code) exactly as it was stored
in Emergency Numbers.
Note: This feature works only when your phone is
in digital mode. You do not have the option of
turning off the locator to emergency services.
1. Select Menu → Settings → Network →
Location.
Erasing all contacts
You can erase all entries from your
Contacts directory.
2. Select 911 Only or Location on.
–
911 Only (default) shares your position
information only with emergency services
when you call your 3-digit emergency
code (911, 000, 111, etc.).
1. Select Menu → Settings → Security.
2. Enter your four-digit lock code.
3. Select Erase contacts.
–
Location on shares your position
4. Select Yes to erase all contacts. A message
information with Virgin Mobile’s network,
in addition to emergency services.
appears: “Erase ALL Contacts?”
5. Press the left softkey
to select Yes to
erase all contacts.
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14 USING VOICE RECOGNITION
Voice recognition allows you to make and
answer calls by speaking commands into the
phone’s microphone.
3. Highlight the phone number and
select Options.
4. Select Add voice dial, Edit voice dial, or
Erase voice dial.
Setting up voice dialing
To make or receive calls using voice dialing,
5. Follow the prompts.
contacts must be saved with associated voice tags.
Making a call using voice tags
1. If you haven’t already done so, record a voice
Creating a voice tag for a contact
1. Press the right softkey
tag for the person you wish to call.
to
2. From the main screen, press
. The
select Contacts.
phone responds: “Say a name.”
2. Highlight the contact and press
.
3. Say the name of the person you want to call.
3. Press
down to highlight the number.
4. If the name you said matches a contact in the
Voice Dial List, the phone responds: “Calling
(Name).” Remain silent to make the call, or
say No to cancel.
4. Press the right softkey
to
select Options.
5. Highlight Add Voice Dial and press
.
6. Follow the voice prompts. You will need to say
Note: If the phone finds multiple voice tags
that sound like the name you said, you are
asked to verify which name you want to call.
Say Yes when you hear the correct name. Say
No when you hear an incorrect name.
the name twice.
Viewing entries with voice tags
Select Menu → Contacts → Voice dial list.
•
A list of all contacts with assigned voice
tags appears.
5. When you are finished with the call,
press
.
Editing a voice tag
1. Select Menu → Contacts → Voice dial list.
2. Highlight the contact to edit and press
.
58
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–
–
–
Say “Verify” to cause phone to repeat the
set of digits that you input.
Erasing voice tags
To erase all voice name dial recordings in
your phone:
Say “Cancel” to exit voice recognizer and
return to the main screen.
1. Menu → Settings → Call options →
Speak a digit to enter the next digit. Once
the phone repeats the digit, you can speak
the next digit or pause to hear the prompt.
Erase voice dial.
2. Select Yes.
Making a call using digit dialing
When using digit dialing, you speak digits to dial a
phone number.
Using voice features with
hands-free headset
You can use voice commands to make a phone
call or to answer the phone only if your phone is
connected to a hands-free headset
(sold separately).
Note: You cannot speak a string of digits. You
must speak one digit at a time and wait for
the prompt.
1. From the main screen, press
. The
Note: The following features apply only to
hands-free headsets unless noted.
phone responds: “Say a name or say Dial.”
2. Say “Dial”. The phone responds: “Speak
To shop for hands-free headsets, visit
a digit.”
3. Speak the first digit of the phone number you
want to call. Once the phone repeats the digit,
you can speak the next digit.
Waking up the phone
If your phone is connected to a hands-free
headset, you can use the voice command to
activate the phone to make a phone call.
If you pause, the phone prompts you with the
following five options. After the prompt, speak
an option.
Note: Voice Wake-up does not work with
Keyguard active.
–
Say “Clear” to erase the last digit entered.
The phone responds: “Digit cleared.”
To clear the entire phone number, say
“Clear” again. When the phone prompts
you with “Clear entire phone number?”,
say “Yes” to clear or “No” to cancel.
To activate the Voice Wake-up setting:
1. Select Menu → Settings → Call options →
Voice wake-up → With accessory.
2. Select Menu → Settings → Keyguard →
Disabled, then press
.
–
Say “Call” to dial the number.
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To wake up the phone:
To answer a call:
1. Say “Wake Up” and listen for a tone.
2. Say “Wake Up” again until you hear two tones.
When you receive an incoming call, the phone
responds: “Incoming call, answer?” If the caller is
recognized as a contact entry in your phone, then
the phone says “Incoming call from
If the phone does not recognize your
“Wake up” command, see “Training voice
recognition” on page 60.
(Name), answer?”
•
Say “Yes” or press any key except
.
Answering the phone
Ignoring an incoming call
You can set your hands-free headset to (1)
answer automatically or (2) answer using a
voice command.
To ignore an incoming call, do one of
the following:
•
Say “No” and press
to silence
Answering automatically
the alert.
You can set your phone to answer automatically.
•
Remain silent. The voice alert repeats twice
and the phone rings once, then returns to the
main screen.
Note: This setting also works with the portable
hands-free headset.
•
Select Menu → Settings → Accessories →
Training voice recognition
Call answer → After 5 seconds.
If your phone is having trouble recognizing your
voice, you can train it with the commands Yes,
No, and Wake up.
Answering using voice commands
If Auto-Answer is turned off, you can use a voice
command to answer an incoming call using the
installed hands-free headset.
1. Select Menu → Settings → Call options.
2. Select Voice training.
•
Select Menu → Settings → Accessories →
Auto-Answer → Disabled.
3. Read the message and press the left softkey
to select OK and continue. Cancel
To activate the Voice Answer setting:
returns you to the previous screen.
1. Select Menu → Settings → Call options →
4. Select Train All or the item you want to train.
Voice answer.
5. Follow the prompts for each word until
2. Highlight Enabled and press
.
training is complete.
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15 GETTING HELP
•
The actual error message or problem you
are experiencing.
Customer support
To contact Virgin Mobile’s customer support
department for information about your phone,
account history, call coverage area, and specific
features available to you, such as call forwarding
or voicemail:
•
•
The steps you took to reproduce the problem.
The phone’s electronic serial number (ESN).
To locate the ESN, select Menu → Settings →
Phone Info.
•
•
Qualified service
Dial *VM from your Virgin Mobile phone.
Airtime charges may apply.
If the problem with your phone persists, return
the phone with all accessories and packaging to
the dealer for qualified service.
•
Dial 888-322-1122 from any phone.
Become a product evaluator
For questions about the phone features, refer to
the materials provided with your phone, or visit
To participate in the testing and evaluation of
Kyocera Wireless Corp. products, including
cellular or PCS phones, visit
For additional questions, you may contact the
Kyocera Wireless Corp. Customer Care Center in
any of the following ways:
beta.kyocera-wireless.com.
•
•
•
Telephone: 1-800-349-4478 (U.S. and
Canada) or 1-858-882-1401.
Before requesting support, please try to
reproduce and isolate the problem. When you
contact the Customer Care Center, be ready to
provide the following information:
•
The name of your service provider:
Virgin Mobile.
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16 CONSUMER LIMITED WARRANTY
Kyocera Wireless Corp. (“KYOCERA”) offers you a
limited warranty that the enclosed product or
products (the “Product”) will be free from
defects in material and workmanship for a period
that expires one year from the date of sale of the
Product to you, provided that you are the original
end-user purchaser of the Product and provided
that your purchase was made from an authorized
supplier. Transfer or resale of a Product will
automatically terminate warranty coverage with
respect to that Product. This limited warranty is
not transferable to any third party, including but
not limited to any subsequent purchaser or owner
of the Product.
After the one year warranty period, you must pay
all shipping, parts and labor charges.
This limited warranty does not cover and is void
with respect to the following: (i) any Product
which has been improperly installed, repaired,
maintained or modified; (ii) any Product which
has been subjected to misuse (including any
Product used in conjunction with hardware
electrically or mechanically incompatible or used
with accessories not approved by KYOCERA),
abuse, accident, physical damage, abnormal
operation, improper handling, neglect, exposure
to fire, water or excessive moisture or dampness
or extreme changes in climate or temperature;
(iii) any Product operated outside published
maximum ratings; (iv) cosmetic damage; (v) any
Product on which warranty stickers or Product
serial numbers have been removed, altered, or
rendered illegible; (vi) cost of installation,
removal or reinstallation; (vii) signal reception
problems (unless caused by defects in material
and workmanship); (viii) damage the result of
fire, flood, acts of God or other acts which are not
the fault of KYOCERA and which the Product is not
specified to tolerate, including damage caused by
mishandling, shipping and blown fuses; (ix)
consumables (such as fuses); or (x) any Product
which has been opened, repaired, modified or
altered by anyone other than KYOCERA or a
KYOCERA authorized service center.
KYOCERA shall, at its sole and absolute discretion,
either repair or replace a Product (which unit
may use refurbished parts of similar quality and
functionality) if found by KYOCERA to be defective
in material or workmanship, or if KYOCERA
determines that it is unable to repair or replace
such Product, KYOCERA shall refund the purchase
price for such Product, provided that the subject
Product (i) is returned, with transportation
prepaid, to a KYOCERA authorized service center
within the one year warranty period, and (ii) is
accompanied by a proof of purchase in the form
of a bill of sale or receipted invoice which
evidences that the subject Product is within the
one year warranty period (“Proof of Purchase”).
62
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USE ONLY KYOCERA APPROVED ACCESSORIES
WITH KYOCERA PHONES. USE OF ANY
UNAUTHORIZED ACCESSORIES MAY BE
DANGEROUS AND WILL INVALIDATE THE PHONE
WARRANTY IF SAID ACCESSORIES CAUSE
DAMAGE OR A DEFECT TO THE PHONE.
THE PRODUCTS, INCLUDING BUT NOT LIMITED
TO ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR AGAINST
INFRINGEMENT OR ANY IMPLIED WARRANTY OR
CONDITION ARISING OUT OF TRADE USAGE OR
OUT OF A COURSE OF DEALING OR COURSE OF
PERFORMANCE. NO DEALER, DISTRIBUTOR,
AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE
ANY MODIFICATION OR ADDITION TO THIS
WARRANTY.
KYOCERA SPECIFICALLY DISCLAIMS LIABILITY
FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL,
GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED,
INCIDENTAL OR CONSEQUENTIAL DAMAGES,
EVEN IF ADVISED OF THE POSSIBILITY THEREOF,
WHETHER FORESEEABLE OR UNFORESEEABLE
OF ANY KIND WHATSOEVER, INCLUDING BUT
NOT LIMITED TO LOSS OF PROFITS,
UNANTICIPATED BENEFITS OR REVENUE,
ANTICIPATED PROFITS ARISING OUT OF USE OF
OR INABILITY TO USE ANY PRODUCT (FOR
EXAMPLE, WASTED AIRTIME CHARGES DUE TO
THE MALFUNCTION OF A PRODUCT) OR
Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages,
or allow limitations on how long an implied
warranty lasts, so the above limitations or
exclusions may not apply to you.
This limited warranty gives you specific legal
rights, and you may also have other rights which
vary from jurisdiction to jurisdiction.
CONTRIBUTION OR INDEMNITY IN RESPECT OF
ANY CLAIM RELATED TO A PRODUCT.
For warranty service information, please call the
following telephone number from anywhere in the
continental United States and Canada: 1-800-349-
4478 or 858-882-1401; or contact KYOCERA at
the following address: 10300 Campus Point Drive,
San Diego, California, 92121-1582, USA,
REPAIR OR REPLACEMENT OF A DEFECTIVE
PRODUCT OR REFUND OF THE PURCHASE PRICE
RELATING TO A DEFECTIVE PRODUCT, AS
PROVIDED UNDER THIS WARRANTY, ARE YOUR
SOLE AND EXCLUSIVE REMEDIES FOR BREACH
OF THE LIMITED WARRANTY, AND SUBJECT TO
THIS WARRANTY, THE PRODUCTS ARE
APPROVED AND ACCEPTED BY YOU “AS IS”.
KYOCERA MAKES NO OTHER WARRANTIES,
REPRESENTATIONS OR CONDITIONS OF ANY
KIND, ORAL OR VERBAL, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, WITH RESPECT TO
Attention: Technical Support.
DO NOT RETURN YOUR PRODUCTS TO THE
ABOVE ADDRESS. Please call or write for the
location of the Kyocera Wireless Corp. authorized
service center nearest you and for procedures for
obtaining warranty service.
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INDEX
Numerics
1-Touch dialing, 17
D
messages, 33
Inbox, 33
digital mode, 7
display brightness, 56
display contrast, 55
A
K
accessories, 11
alarm clock, 7, 47
alerts
for messages, 53
for missed calls, 16
auto text, 31, 34, 35
auto-hyphenation, 55
keyguard, 51, 59
E
L
emergency
limiting calls out, 56, 57
lock code, 56
locking
calls, 18
emergency mode, 18
exit emergency mode, 18
position location, 7, 57
erasing
phone, 56
M
B
memory
saving, 34
menu style, 54
contact entries, 26, 57
phone numbers, 27
text messages, 34
banner, 53
battery, 1
blocking outgoing calls, 56, 57
brightness, 56
N
F
number keypad, 20
number mode, 19, 20
fast find, 28
C
finding contact information, 28
flashlight, 49
calculator, 48
call counters, 18
callback number, 31
calls
O
frequent contacts, 28
Outbox, 33
G
games
P
answering, 14
phone numbers
downloading, 41
missed, 16
erasing, 27
graphics
redialing, 15
verifying your own, 8, 9
phone, unlocking, 56
position location, 7, 57
programming your phone, 2
assigning, 42
downloading, 42
camera
menu options, 44
sending a picture, 44
setting up, 45
taking a picture, 45
color themes, 54
contacts directory, 25
contrast, 55
H
hands-free headset
answering using voice, 60
hard pause, 25
Q
QuickAlarm, 48
QWERTY keypad, 19
I
R
icons, 7
recent call icons, 16
resetting the phone, v
countdown timer, 49
custom menu, 50
contacts, 26
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ringtones
choosing types, 51
VirginXL
Accessing, 40
navigating, 40
Voice Answer, 60
voice dialing, 58
voice memo
erasing, 46
naming, 46
recording, 46
voicemail, 18
setting up, 8, 9
volume
downloading, 41
for contacts, 25
silencing, 8, 9
volume, 52
S
scheduler, 46
screen brightness, 56
screen contrast, 55
screen icons, 7, 19, 20, 32, 33
screensavers, 54
earpiece, 14, 53
key beep, 52
ringtone, 52
secret contacts, 16, 27
security, 56
sent messages, 32
silent mode, 7, 51
smart sound, 53
W
wallpaper, 54
warranty, 62
smiley mode, 20, 21
speed dialing, 27
stopwatch, 49
symbol mode, 20, 21
T
text entry, 19
quick reference, 23
text messages, 30
time format, 55
timer, 49
timing calls, 18
tip calculator, 48
Top-Up, 12
TTY/TDD, 57
U
unlocking the phone, 56
V
vibrate, 7
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