Krown Manufacturing Printer 2000D User Manual

MODEL: MEMORY PRINTER 2000D, 2000DX, 2000DLD  
3rd Edition  
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INTRODUCTION  
Welcome to state-of-the-art Telecommunications Devices for the Deaf  
manufactured by the industry pioneer: Krown Manufacturing. For nearly  
the decades, Krown has provided a full line of TDDs to meet the many  
individual needs of the deaf and hearing-impaired. Expert craftsmanship,  
superior design and affordable prices are what Krown Manufacturing  
stands for.  
Your new Memory Printer is the very latest in Krown technology. The unit  
is compact, lightweight, portable and easy to use. This manual is  
set up so that you are able to begin using your Memory Printer  
immediately, while you take your time and become familiar with its many  
unique features.  
A Quick reference Guide is for your convenience. It provides a summary  
of the features that your Memory Printer offer. For quick reference, you  
may also consults your Memory Printer’s built-in Help Menu. If you have  
any questions that this manual does not answer, feel free to call our  
Customer Service Department toll-free at (800) 366-9950.  
Your Memory Printer comes with:  
• Memory Printer  
• Power Cord with AC Adapter  
• Modular Cord  
• Instruction Manual  
• Warranty Card  
NOTE: This manual will be used for  
• MP2000D: Memory printer model 2000 with direct connect.  
• MP2000DX: Memory printer model 2000 with direct connect and  
built-in phone strobe flasher.  
• MP2000DLD: Memory printer model 2000 with large visual display  
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KROWN MANUFACTURING  
Our Mission is to improve the quality of life for people who are deaf and  
hard of hearing by providing excellent telecommunication equipment for  
individuals,businesses, and professionals in any place including the homes,  
work place, and in all public facilities.  
Who are we?  
We are the worlds largest and leading Deaf-owned manufacturer of  
telecommunications devices for the Deaf (TDD). Our headquarters are in  
Fort Worth, Texas. (USA)  
Krown Manufacturing, Inc. has earned an excellent reputation for  
providing consumers, corporations, health care centers, governments,  
hotels, schools, universities and many other organizations with outstanding  
value and services.  
At Krown, we...  
• Sell  
• Repair  
• Rent/Lease  
• Train  
• Provide toll-free ordering and a support department  
• Include a first rate warranty  
Krown Manufacturing will serve you better.  
` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` ` `  
– – – – – – – – – – – – – – – – – – – – – – – – – –  
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TABLE OF CONTENTS  
Introduction ................................................................................................................................1  
i. Krown Keyboard ........................................................................................................................5  
I. Getting Started ...........................................................................................................................9  
• To setup your Memory Printer  
• The Lights and Switches  
• Electronic Voice  
• Battery Power Information  
• Printer ON/OFF (MP2000DLD only)  
• TDD Alert & Audible Ringer  
II Using Your Memory Printer ...................................................................................................12  
• Help Menu  
• How to make and answer a TDD call  
• Telephone Conversations  
• Making an Overseas call  
III. The Memory..............................................................................................................................14  
• Memory Areas  
• Entering and Saving a Message  
• Sending a Stored Message  
• Deleting a Stored Message  
• Viewing a Stored Message  
• Editing a Stored Message  
• Using the Phone Directory  
• Clearing the Phone Directory  
• Message Retrieval  
IV. Direct Connect Option .............................................................................................................19  
• Keyboard Dialing  
• Auto (Direct) Dialing  
• To Display and Print the Entire Phone Directory  
• Tone/Pulse Dialing  
• Acoustic/Direct Connect Mode Selection  
• Using the Memory Printer Auto-Answer Feature  
• To Activate Remote Message Retrieval  
V. Emergency Call.........................................................................................................................24  
VI. Multi-Wide Printing Feature ...................................................................................................25  
• Test Message  
VII. Using the Optional ASCII Features and FAST TYPE ...........................................................27  
• Fast Type  
• To Change Mode Settings  
• To make your ASCII Call  
• To receive an ASCII Call  
VIII. How to makes a Voice Carry Over (VCO) and Hearing Carry Over (HCO) Call...............30  
IX. Using the Clock Calendar ........................................................................................................31  
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TABLE OF CONTENTS (CONT.)  
X. Using your Memory Printer with a wireless phone................................................................32  
XI. Loading and Changing the Paper Roll....................................................................................34  
XII. Take Your Memory Printer with you ......................................................................................35  
XIII. Technical Specifications ...........................................................................................................36  
XIV. Important Information.............................................................................................................37  
• Taking Care of your TDD  
• Troubleshooting  
XV. Miscellaneous Information.......................................................................................................38  
• Commonly Used TDD Abbreviations  
• Special TDD/TYY Operator Services  
XVI. FCC Required Information .....................................................................................................39  
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i
MEMORY PRINTER 2000D KEYBOARD  
AUTO  
ANS  
SEND  
MEMORY  
REDIAL  
ENTER  
INSERT  
DELETE  
CLEAR  
SAVE/HANG-UP  
CODE  
DIAL  
1
2
3
4
5
6
7
8
9
0
PRINTER  
BACK  
SPACE  
ASCII  
Q W  
E
R
T
Y
U
I
O
P
$
!
+
=
'
(
)
CTRL  
CLK/  
CAL  
RETURN  
A
S
D
F
G
H
J
K
L
"
/
:
;
?
SHIFT  
SHIFT  
Z
X
C
V
B
N
M
,
.
SK  
GA  
PULSE  
INT'L  
FOR THE TELEPHONE COMMUNICATION IN DIRECT CONNECT, PRESS SPACE BAR.  
CODE  
Most of the keys on your Memory Printer are same as the keys used on a typewriter, but some are  
special and easily identified and understood.  
SPECIAL PURPOSE KEYS  
KEY  
NAME  
OPERATION DUTIES  
CONTROL  
Used with another key to tell the Memory Printer to  
perform or set a particular feature. The key must be  
pressed first and held while another key is pressed.  
CTRL  
SHIFT  
Controls the typing of an upper case figure show on the  
key (only upper case letters will appear on the display.)  
SHIFT  
SK  
ARROW KEYS  
Moves the cursor (pointer) to the left or right, one  
character at a time, for reading and changing stored  
messages. During conversations, those keys are also  
used to generate GA and SK  
GA  
SPACE BAR  
RETURN  
Moves the cursor (pointer) one space forward.  
SPACE BAR  
Signals the printer or a TTY to begin a new line on the  
paper. Also used to advance the paper.  
RETURN  
BACK SPACE  
Moves the cursor one space backward.  
BACK  
SPACE  
5
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KEY USED WITH CONTROL KEY (Found at top, bottom, and right side of keyboard.)  
KEY  
NAME  
OPERATION DUTIES  
DIAL*  
Allows you to call a phone number typed on the  
keyboard or stored in the Directory  
(MP2000D, MP2000D/A).  
SHIFT  
DIAL  
+
EMERGENCY  
DIAL  
Automatically dials 911 and allows you to communicate  
with 911 operator.  
CTRL + SHIFT +  
E
SEND 1-4  
Sends a message stored in Memory Banks 1-4 to save  
you typing time. Bank #3 is for the Auto Answer  
message. (Diagram shows how to send a message from  
Memory Bank #2.)  
CTRL  
+
2
EDIT  
Accesses the Memory Banks. Read and edit the  
contents of one of the Memory Banks, select a number  
from 1 to 5 at prompt.  
+
CTRL  
5
INSERT  
DELETE  
CLEAR  
Inserts characters into a stored message without having  
to retype the entire message.  
CTRL +  
CTRL +  
6
7
Deletes the character above the cursor.  
Used to erase the contents of an entire Memory Bank or  
the Phone Directory.  
+
+
CTRL  
CTRL  
8
9
SAVE / HANG UP Saves everything typed into memory. Also used to exit -  
editing the Memory Banks and to hang up the line  
when in Direct Connect.  
AUTO ANSWER  
Turns the Auto Answer feature on and off. Press the  
button to disable “Timeout” in auto-answer mode.  
+
CTRL  
0
VCO CALL  
Turns the Voice Carry Over mode on. VCO mode turns  
off when hang up or turn off TDD.  
CTRL  
CTRL  
CTRL  
V
S
+
+
+
TDD ALERT  
Turns TDD alert mode on.  
To reverse the display.  
Read help menu  
DISPLAY  
REVERSE  
D
HELP MENU  
CTRL  
CTRL  
H
I
+
+
INTERRUPT  
Sent interrupt request to the other end.  
(in FAST TYPE mode only)  
CONDENSED  
PRINT  
Change printer to condensed mode.  
CTRL  
C
+
NOTE: The CONTROL, SHIFT function keys must be pressed at the same time. Hold the CONTROL,  
SHIFT key down first and press the special purchase key at the same time.  
6
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KEYS USED WITH CONTROL KEY (CONT.)  
OPERATION DUTIES  
NORMAL PRINT Change printer to normal mode.  
KEY  
NAME  
CTRL  
N
+
+
WIDE PRINT  
DATE/TIME  
Change printer to wide mode.  
Stomp date and time into paper  
Change real date and time  
CTRL  
W
RETURN  
CTRL  
CTRL  
+
+
CHANGE  
RETURN  
SHIFT  
+
DATE/TIME  
PRINTER ON/OFF Turns printer ON and OFF  
(MP2000DLD and MP2000DX)  
CTRL  
P
+
REDIAL (ONLY)  
Redial the last number dialed  
DIAL  
CTRL  
CTRL  
+
+
ASCII/FAST TYPE Starts ASCII mode or changes back to Baudot TDD  
mode. Also turns fast type ON and OFF. Also  
changes settings for ASCII.  
BACK  
SPACE  
INT’L  
(LEFT ARROW)  
Used to change the Memory Printer to international  
(50 Baud) operation. Also moves cursor for  
backward scrolling while reading or changing a  
message saved in memory.  
CTRL  
CTRL  
+
PULSE  
Used to select Pulse or Tone dial, when available  
+
(RIGHT ARROW) (MP2000D, MP2000D/A). Also move cursor for  
forward scrolling while reading or changing a  
message saved in memory.  
VOICE ON  
Turns electronic voice ON and OFF  
CTRL  
CTRL  
SPACE BAR  
+
PROG RELAY  
RELAY DIAL  
Allows you to enter your state’s relay number.  
K
R
+
Dials your state’s TTY Relay number. (You must  
first program this number.)  
CTRL  
CTRL  
+
+
CLEAR RELAY  
NUMBER  
Clears the relay number you have stored.  
SHIFT  
R
5
+
RETRIEVE  
MESSAGE  
Read message from Answering Machine or conversation.  
CTRL  
SHIFT  
+
+
NOTE: The CONTROL, SHIFT function keys must be pressed at the same time. Hold the CONTROL,  
SHIFT key down first and press the special purpose key at the same time.  
7
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6
2
4
1
3
11  
12  
CAUTION  
TO AVOID POSSIBLE DAMAGE TO  
THE PRINTER  
DO NOT PULL PAPER  
ADVANCED PAPER USING THE  
CARRIAGE RETURN KEY  
ONLY  
8
Krown Manufacturing, Inc.  
ON  
9
POWER  
PHONE  
10  
ON  
MEMORY PRINTER_  
OFF  
OFF  
OFF  
POWER  
DIAL  
1
2
3
4
5
6
7
8
9
0
7
5
BACK  
SPACE  
Q
W
E
R
T
Y
U
I
O
P
!
+
=
'
(
)
-
$
RETURN  
SHIFT  
CTRL  
G
H
J
K
L
A
S
D
F
SHIFT  
Z
X
C
V
B
N
M
,
.
SK  
GA  
1. Acoustic Coupler  
2. AC Power Jack  
3. Battery Pack  
5. Keyboard  
9. Power Switch  
6. Paper Cover  
7. Phone Light  
8. Power Light  
10. Printer Switch  
11. Thermal Printer  
12. Visual Display  
4. Dual Phone Jacks  
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I
GETTING STARTED  
TO SETUP YOUR MEMORY PRINTER  
Place your Memory Printer near your telephone. The power unit is connected to a regular power outlet  
and the Memory Printer is used with your telephone.  
• Be sure that the ON/OFF switch on the TDD is OFF.  
• Plug small end of adapter cord into small hole at back of TDD.  
• Plug AC Adapter/Charger into an electrical wall-outlet.  
• Keep both ends plugged in even when machine is not being used for a telephone call.  
Plug one end of your modular into the telephone wall jack. Plug the other end into either jack on the  
back of your TDD. The second jack can be used to connect your telephone set or signaling device to  
the TDD.  
THE LIGHTS AND SWITCHES  
Model: MP2000D  
Model: MP2000DX  
Model: MP2000DLD  
9
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GETTING STARTED (CONT.)  
Phone Light  
Power Light  
Shows sounds heard on the telephone line.  
Show status of power. When the light shows:  
STEADY = Power is ON  
FLASHING = Low battery power  
NO LIGHT = Power is OFF  
Power Switch:  
Print Switch:  
This switch turns the power ON and OFF  
This switch turns the printer ON and OFF, it is not  
available for MP2000DX and MP2000LD models. Turn printer  
OFF and ON for these models by pressing [CTRL]-[P] instead.  
ELECTRONIC VOICE  
The electronic voice is a single programmable voice message that is stored in the memory of your  
TDD. The message is used for calling hearing people at VOICE/TDD number. The TDD will also  
send your state’s voice number, so the caller will know how to contact you. You must first program  
this Voice Relay number by using [CTRL]+[K]. The voice message will be repeated until your TDD  
conversation begins (when your TDD receives signals from another TDD or you type on the key-  
board).  
TO ENTER RELAY VOICE MESSAGE  
The Memory Printer gives you one electronic voice message: “Please use TDD or Call through Relay.  
X XXX XXX XXXX.” To enter your relay voice and TTY number:  
CTRL  
K
+
TTY RELAY NUM  
RETURN  
TTY relay number’s stored.  
VOICE RELAY NUM  
RETURN  
Voice relay number’s stored.  
To automatically dial the TTY relay number, press.  
PLEASE WAIT. CHECK FOR DIAL TONE  
DIALING XXX  
Clears the relay number you have stored.  
CTRL  
R
+
+
CTRL  
SHIFT  
R
+
10  
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GETTING STARTED (CONT.)  
To turn the Electronic Voice ON or OFF  
• Press [CTRL] and [SPACE BAR] to turn your Electronic Voice on. VOICE ON will appear  
on the display screen.  
• Press [CTRL] and [SPACE BAR] to turn your Electronic Voice off again. VOICE OFF will  
appear on the display.  
CTRL  
SPACE BAR  
+
SENDING VOICE ANS.  
BATTERY POWER INFORMATION  
Your Krown Memory Printer is designed to operate from battery or AC (house electricity) power.  
The battery is used for backup memory and when power outages. If you unplug the AC adapter from  
the machine, the Ni-Cad battery will operate for approximately 3 hours when fully charged. The  
batteries will automatically recharge whenever the unit is plugged into the AC charger/adapter and the  
TDD is turned OFF. To help the battery last longer, let it run down until the Power Light starts to  
flash BRIGHT -dim- BRIGHT -dim-. This means that the battery is running down and needs  
recharging. The light will flash for several minutes. Then the Memory Printer will stop working.  
When this happens, you must change over to AC power to continue using your machine until you  
recharge the battery. It is suggested that you use the Memory Printer with battery power in a regular  
cycle. That is, operate the unit on battery power until it needs recharging. Then recharge the battery  
by plugging the TDD into the AC charger/adapter for 12-14 hours. (The unit must be turned OFF in  
order to recharge.)  
TDD ALERT  
Each time your Memory Printer 2000D is turned on, the TDD Alert feature emits tones automatically  
without interfering with any of the TDD functions. This feature is turned off if the electronic voice is  
activated instead. These tones are to notify the party you are calling that a TDD call is being received.  
The moment another TDD answers, the tones automatically stop. If you do not want the TDD Alert  
tones to be sent automatically, press the [CTRL] & [S] keys at the same time.  
PRESS:  
will be displayed. Press [N] if you do  
CTRL  
S
+
not want to send the tones, otherwise  
press [Y].  
TDD ALERT ON? Y/N  
11  
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II  
USING YOUR MEMORY PRINTER  
HELP MENU  
For your convenience, a quick reference Help Menu has been preprogrammed in the Memory Printer  
2000.  
To access the Help Menu:  
The Help Menu is displayed  
and printed out.  
CTRL  
H
+
HELP MENU  
SELECT OPTION 1-8  
Simple, easy to follow directions  
for placing a call will be  
displayed and printed.  
2
PLACING A CALL  
To exit the Help Menu:  
You may now use your  
Memory Printer 2000 to make or  
answer a call  
8
PLACING A CALL  
HOW TO MAKE A TDD CALL BY USING ACOUSTIC CUPS  
1. Turn on the Memory Printer  
The MP2000D display window will show MP2000D ON.  
2. Place telephone receiver down firmly in the rubber acoustic  
cups with telephone cord on the LEFT.  
3. If the phone light is on and steady, there is a dial tone.  
Dial the telephone number now on your telephone, not on the  
Memory Printer. If the phone is not steady nor flashing your  
phone extension may be in use by someone else.  
4. Watch the Phone Light after you dial the number. If the  
light shows:  
1) SLOW FLASHING = Telephone is Ringing at the number dialed.  
2) FAST FLASHING = Line is Busy at the number dialed.  
3) IRREGULAR FLASHING = (1) Your call cannot be completed as dialed. Hang up,  
check number and try again, or call the TDD Operator for assistance.  
(2) The number is voice only. (3) Your call has been answered by the an  
answering machine.  
5. The incoming messages are printed in upper case (CAPITAL) letters. Outgoing messages  
are printed in lower case (small) letters.  
12  
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USING YOUR MEMORY PRINTER (CONT.)  
TELEPHONE CONVERSATIONS  
1. When someone answer s your TDD call with his/her TDD, the person’s response will end with  
GA (Go Ahead). You now type back. Pressing the [GA] key is like saying, “Okay, it’s your  
turn to talk now.”  
2. When both people are ready to hang up, press the [SK] key (instead of [GA]) or GA to SK.  
This means “Stop Keying.” When both have typed SK the conversation is finished. Hang up  
the telephone by putting the handset back on the phone. Turn the power switch off.  
TO ANSWER A TDD CALL  
1. Turn the Power Switch ON.  
• The Power Light glows red.  
• “KROWN MP2000D” is displayed.  
2. Place your telephone handset firmly into the acoustic cups with the cord to the LEFT.  
3. Type an answer message.  
• Example: “AMY HERE, GA”  
4. When both people have finished the conversation, place your telephone handset back on  
the phone.  
5. Turn your Memory Printer OFF.  
MAKING AN OVERSEAS CALL  
To place a call outside the United States or Canada, you may need to change the transmission speed  
(Baud rate) at which your Memory Printer sends messages. In the United States and Canada, the  
standard rate for TDD/TTY transmissions is 45.5 Baud, while the international standard is 50 Baud.  
PRESS:  
Change between Domestic and  
International Baud rate.  
CTRL  
+
INT’L SPEED? Y/N  
INT’L ON  
SK  
Y
Yes: go ahead and change  
After confirming that you want to change to the International Baud rate, the display will indicate that  
the change has been made. You are ready to go ahead and dial your overseas call.  
To change back to the domestic TDD/TTY Code after your call, follow the steps below.  
Change between International and  
Domestic Baud rate.  
CTRL  
+
INT’L SPEED? Y/N  
INT’L OFF  
SK  
No: go back to the domestic TDD/  
TTY code.  
N
13  
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III  
THE MEMORY  
The Memory Printer allows you to store 32,768 (32k) characters in its RAM (Random Access  
Memory). The ability to store information makes it possible to write messages ahead of time, view or  
change them, and send them easily and quickly. You can store frequently used messages, or save on  
long distance charges by preparing a message ahead of time.  
MEMORY AREAS  
The memory is divided into 6 block, consisting of 5 “areas” labeled M1 to M5 plus a directory of  
phone numbers:  
M1, M2, and M4 can hold approximately 4,000 characters each. These are suitable for  
message or as a greeting that might be used for any incoming call or can be used to store a  
message that will be sent as an outgoing call.  
M3 holds 8,000 characters, for somewhat longer messages. This area is also used for your  
auto answer message.  
M5 stores all outgoing and incoming data automatically, using the remaining available space.  
If the space available to store message runs out during a conversation, new data will overwrite  
the old data in area 5 beginning with the oldest message. This will not affect stored messages  
in any other area. Information on area 5 cannot be sent to another TDD/TTY.  
A phone directory (with labels DA to DZ) provides 26 locations of 25 characters each, which  
can be used to store and view frequently dialed phone numbers.  
ENTERING AND SAVING A MESSAGE  
To store a message, you must first choose one of the numbered memory area. Pressing [CTRL] and  
[5] accesses the available memory areas, so that you can select the one you want to use.  
PRESS:  
CTRL  
5
+
Accesses memory areas or  
phone directory.  
MEM 1-5 OR D(DIR)  
M1  
1
Chooses area 1 (for example)  
Type the message you want to store. It will be displayed as you type. To store the message, type  
[CTRL] and [9] (Save). The message will be stored.  
CTRL  
9
+
MEMORY SAVED  
Saves message into open area.  
SENDING A STORED MESSAGE  
To send a stored message, turn on the Memory Printer, connect the phone handset, and dial the number to  
which you want to send the message. When you get an answering message and a “GA” (go ahead) from the  
party you are dialing, press the [CTRL] key and at the same time, the number of the memory area in which  
your message is stored. Your message will be sent. Before and after sending a stored message, you can type  
messages in the usual manner. To interrupt sending a message, type [CTRL] and [4].  
14  
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THE MEMORY (CONT.)  
PRESS:  
Sends the contents of a memory  
area. (The diagram shows how to  
send the contents of memory area 4.)  
CTRL  
4
+
A STORED MESSAGE  
DELETING A STORED MESSAGE  
You can erase (or “clear”) all of the information in a memory area by typing [CTRL] and [8] (clear).  
You will be prompted to enter the number of the area to be cleared, and then asked to confirm that  
you really want to erase the message stored there.  
If you type [Y], the memory area will be cleared. You can type a new message in the memory area  
you just cleared and save it by pressing [CTRL] and [9].  
If you type [N], you will just see the letter [N] added to the display. Type [CTRL] and [9] or press the  
[RETURN] key to clear the display.  
CTRL  
8
+
Asks to clear memory area or  
phone directory.  
CLR MEM, D(DIR)  
CLEAR 1? Y/N  
1
Choose area M1 (for example).  
Yes: clear message. You can type  
new message or press[CTRL]+[9]  
to exit.  
Y
M1  
N
CLEAR 1? Y/N  
_
No: keep the information in memory.  
Clear the screen.  
RETURN  
VIEWING A STORED MESSAGE  
To read a message stored in memory, you must first access the memory areas. Then you should type a  
number to tell the Memory Printer where the message is stored. The area name (for example, M2)  
will be shown on the right side of the display, and the message will be shown in the center of the dis-  
play, with the cursor on the first character.  
PRESS:  
CTRL  
5
+
Accesses memory areas or  
phone directory.  
MEM 1-5 OR D(DIR)  
ABCDE M2  
2
Chooses area M2 (for ex.)  
You can use the arrow keys to move forward or backward through the text.  
15  
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THE MEMORY (CONT.)  
BCDEF M2  
ABCDE M2  
Moves to the right.  
Moves to the left.  
To move quickly in a stored message, press the [CTRL] key and an arrow key at the same time. The  
display will keep showing more text on the side of the arrow until you release the key.  
Moves continuously through a  
stored message.  
CTRL  
+
+
EFGHIJKLMNO M2  
ABCDEFGHIJ M2  
CTRL  
When you are done looking at the message, press [CTRL] and [9] (save) to store the message again  
and clear the screen.  
CTRL  
9
+
MEMORY SAVED  
Saves the message.  
EDITING A STORED MESSAGE  
To change the information in a stored message, you need to access the area in which the message is  
stored (see page 13).  
Use the arrow keys to move forward or backward in text to reach the part you want to change.  
Whatever you type in a memory area will replace any material unless you turn on the insert  
mode first.  
CTRL  
5
+
Accesses memory areas or phone  
directory.  
MEM 1-5 OR D(DIR)  
HELLO. M1  
1
Chooses area M1 (for example)  
To change an entire message:  
Type over an existing message to replace it with new information, then type [CTRL] and [9] to save  
the new information. You may also erase all the information in a memory area (see page 14.)  
Deletes a single character.  
Type [CTRL] and [7] (Delete), and the character above the cursor will be deleted. You must press  
[CTRL] and 7 for each character that you want to delete.  
16  
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THE MEMORY (CONT.)  
CTRL  
7
+
Deletes a single character.  
ELLO.P M1  
To add characters in the middle of a message:  
Move to the location where you want to add material and type [CTRL] and [6] (insert). This will put  
you into “insert” mode. Now whatever you type will be put into the text at the cursor position, and  
the text to the right will simply move over to make room for the new material. (If you do not use  
insert mode, each character you type will replace the character that was there before.)  
Activates (or turns off) insert mode;  
CTRL  
6
+
HELLO. I1  
what you type is added to the  
message. For example, if you type  
“H” at the beginning of the message  
shown above, the display on the left  
will be shown.  
Type [CTRL] and [6] again to get out of insert mode. To save the changes you have made, type  
[CTRL] and [9].  
CTRL  
9
+
Saves a new message.  
MEMORY SAVED  
USING THE PHONE DIRECTORY  
You can store phone numbers in any of 26 memory locations. Begin by typing [CTRL] and [5] to  
access the memory areas. Type [D] to indicate that you want the directory, not one of the numbered  
areas. Then you’ll be asked to pick a location in the directory. The screen will first show the message  
“TYPE NAME & NO. NOW,” then that message will disappear and the location’s label will appear  
on the screen.  
Accesses memory areas.  
CTRL  
5
+
MEM 1-5 OR (DIR)  
PRINT DIR.? Y/N  
Chooses the phone directory. Allows  
you to print phone directory  
D
Y
N
or  
[Y] prints: [N] does not.  
TYPE A-Z OR 0(PW)  
Chooses phone number location M  
(for example).  
M
TYPE NAME & NO. NOW  
ADRIENNE 555-1234 DM  
New name and number typed into  
directory location M.  
Adrienne 555-1234  
Type the number to be stored, and then save the information by typing [CTRL] + [9].  
CTRL  
9
+
Saves the message.  
MEMORY SAVED  
You can view or edit the information in a directory locations in the same ways as you would a  
memory area.  
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THE MEMORY (CONT.)  
CLEARING THE PHONE DIRECTORY  
When you want to replace your phone directory completely, you can delete all of the numbers in your  
phone directory at once:  
Asks which area you want  
to clear.  
CTRL  
8
+
CLEAR MEM 1-5, D(DIR)  
CLEAR DIR.? Y/N  
D
Chooses the phone directory.  
Yes: clear the directory  
Y
N
N
or  
or  
PRINT DIR.? Y/N  
TYPE A-Z OR 0(PW)  
CLEAR DIR.? Y/N  
No: keep the information in  
the directory.  
Y
After typing [Y] to clear the directory, you can type the letter of the location in the phone directory  
and then enter a new phone number to be stored; or, you can type [CTRL] and [9] (save) to save the  
changes without entering new information.  
CTRL  
9
+
MEMORY SAVED  
Saves changes.  
MESSAGE RETRIEVAL  
CTRL  
SHIFT  
5
+
+
Prints all conversation, and auto answer messages.  
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DIRECT CONNECT WITH THE  
MEMORY PRINTER  
IV  
The Direct Connect feature saves  
you time and gives you a better  
connection. you can use your  
Memory Printer without having to  
place the telephone handset into  
the acoustic cups. It also gives  
you the choice of dialing from the  
keyboard or from numbers stored  
in the Phone Directory (see page  
17 for information on storing  
numbers in the Directory.)  
To connect your Memory Printer to your telephone line, plug one end of your modular telephone cord  
into the telephone wall jack. Plug the other end into either jack on the back of your Memory Printer.  
After changing to Direct Connect, it is necessary to press the [SPACE BAR] or [SHIFT] + [DIAL] to  
connect with the telephone line.  
KEYBOARD DIALING  
Turn the Power Switch ON.  
The Memory Printer will automatically change to and remain in Direct Connect when you have your  
TDD plugged into the telephone line.  
PRESS:  
SHIFT  
DIAL  
+
TYPE NUMBER OR A-Z  
TDD is now ready to dial  
If the TDD is not plugged into the phone line, the screen will display:  
Check the phone line and press  
LINE NOT CONNECTED  
NUMBER OR A-Z 5551234  
DIALING...  
[SHIFT] + [DIAL] again.  
The number is displayed.  
TDD is now dialing.  
5 5 5 1 2 3 4  
RETURN  
If you make a mistake dialing, you must press:  
CTRL  
9
+
DISCONNECT Y/N  
The phone line is now cleared and  
you may begin dialing again.  
Y
DISCONNECTED  
SHIFT  
DIAL  
+
TYPE NUMBER OR A-Z  
TDD is now ready to redial.  
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DIRECT CONNECT WITH THE MEMORY PRINTER (CONT.)  
AUTO (DIRECT) DIALING  
Turn the Power Switch ON.  
Indicates your TDD is ready  
to operator.  
KROWN - MP2000D  
If in acoustic mode, the Memory Printer will automatically change to and remain in Direct Connect  
when you plug your TDD into the phone line. It will display: “Large Visual” if you get MP2000DLD.  
SHIFT  
DIAL  
+
TYPE NUMBER OR A-Z  
TDD is now ready to dial.  
If the TDD is not plugged into the phone line, the screen will display:  
Check phone line and press  
[SHIFT] + [DIAL] again.  
LINE NOT CONNECTED  
TDD is now ready to dial.  
TYPE NUMBER OR A-Z  
Choose phone number location  
M (for example) and dials.  
M
DIALING 5551234  
REDIAL  
If you want to use the Redial feature, don’t turn the TDD off after you dial a number. Use [CTRL] +  
[9] to disconnect the telephone line.  
Automatically redial the  
last number dialed  
CTRL  
DIAL  
+
CHECKING FOR DIAL TONE  
There is another unique feature that the MemoryPrinter provides. If you intend to use the  
MemoryPrinter behind a PBX or a telephone system that will send a second dial tone to your phone  
after you have dialed the access code for outbound calling (usually an 8 or a 9), the TDD will detect  
this secondary dial tone and dial the rest of the number automatically. This features is activated by  
using the + sign between the digits.  
This feature may be used in keyboard dialing or memory dialing.  
9 + 5 5 5 1 2 3 4  
9 + 5 5 5 1 2 3 4  
5551234 will be dialed after a short waiting time for a second dial tone.  
HANG-UP KEY  
CTRL  
9
+
DISCONNECT (Y/N)?  
DISCONNECTED  
Y
Note: When in Direct Connect it is possible to make several phone calls without turning the Memory Printer OFF between each  
call. To hang-up (disconnect) between calls, press [CTRL] and ]9]. The Memory Printer is then ready for you to make another call.  
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DIRECT CONNECT WITH THE MEMORY PRINTER (CONT.)  
TO DISPLAY AND PRINT THE ENTIRE PHONE DIRECTORY  
CTRL  
5
+
MEM 1-5 OR D(DIR)  
Chooses phone directory  
D
PRINT DIR.? Y/N  
Chooses printing of phone directory  
Y
A-KELLYLYNN 915 555 1234  
Phone numbers A through Z  
are displayed.  
Z-ROBERT 915 444 1447  
If the printer is turned on, the phone  
directory will be printed:  
PHONE DIRECTORY  
a-KELLYLYNN 915 555 1234  
b-SAMMY 888 555 1212  
c-MATT 888 555 4545  
y-VINHU 888 555 1111  
z-ROBERT 888 555 1970  
TONE/PULSE DIALING  
Telephone companies offer both pulse and tone dialing. The Memory Printer will use tone dialing  
unless you change it. Most tone dialing services will allow you to use rotary (pulse) dialing, but some  
rotary services will not allow you to use tone dialing.  
To set the Memory Printer for Pulse Dialing:  
CTRL  
+
PULSE DIAL? Y/N  
PULSE DIAL ON  
TONE DIAL ON  
Y
Chooses pulse dialing  
Chooses tone dialing.  
OR  
N
ACOUSTIC/DIRECT CONNECT MODE SELECTION  
The Memory Printer will automatically be in the Direct connect mode whenever you have your TDD  
plugged into the phone line. Otherwise it is in the acoustic mode and you must place your telephone  
handset in the coupler (see page 11).  
FOLLOW-ON DIALING  
Your Memory Printer may be used to send a credit card number or other set of numbers as may be  
required when making credit card calls, calling computerized information systems, shop-at-home  
services and so on. To use this feature after you have started your call in Direct Connect.  
PRESS:  
SHIFT  
DIAL  
+
ENTER NUMBER AND CR  
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DIRECT CONNECT WITH THE MEMORY PRINTER (CONT.)  
5 0 4 6 7 5 1 2 3 4 Enter your number from the keyboard, and then press the  
[RETURN] key.  
RETURN  
USING THE MEMORY PRINTER AUTO-ANSWER FEATURE  
The Memory Printer has a built-in answering machine to answer your calls when you are away. To  
use Auto-Answer, the Printer must be On and you must have saved an outgoing message in memory  
bank 3. (Refer to instructions on page 13.)  
Example: “HELLO, THIS IS ADRIENNE’S ANSWERING MACHINE. PLEASE TYPE YOUR  
NAME AND PHONE NBR AND I WILL RETURN UR CALL GA”  
To set your Memory Printer to Auto Answer:  
1. Connect your Memory Printer to the AC charge/adapter.  
• Make sure you have plenty of paper.  
• Make sure you have connected your Memory Printer to the telephone line.  
2. Turn the Power Switch On.  
• “Power-On” message such as “KROWN MP2000D” is displayed. Selects Auto Answer mode.  
CTRL  
0
+
NO. OF RINGS (1-9)?  
Select the number of times you want the phone to ring before it is automatically answered by your TDD.  
4
SEND VOICE? Y/N  
This allows your TDD to answer with both voice and a TDD message.  
The voice message is the one selected with [CTRL]+[K] (see page 9).  
Your TDD will not store voice message only TDD messages.  
Y
N
or  
Clears overflow buffer where  
incoming messages are stored.  
CLR MEM 5 NOW? Y/N  
Your TDD Auto Answer is now  
ready to answer calls.  
Y
N
AUTO ANSWER ON  
or  
If you TDD has the optional ASCII feature (MP2000D/A), your TDD will give you the option to  
answer calls in ASCII.  
PRESS:  
ANSWER ASCII? Y/N  
Your TDD now automatically  
answers ASCII and Baudot calls.  
Y
AUTOANSWER ON  
AUTOANSWER ON  
OR  
Your TDD will only  
automatically answer  
Baudot calls.  
N
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DIRECT CONNECT WITH THE MEMORY PRINTER (CONT.)  
Your incoming TDD calls will be answered, printed and stored in Memory Bank 5.  
To answer an Incoming Call when the Auto-Answer is ON:  
1. Press the [SPACE BAR] several times before or after Auto-Answer message is sent.  
• The Auto-Answer is removed.  
• The Memory Printer is now “on-line” with caller.  
Alerts your caller that you are on  
the line.  
X
X
X
+
XXX  
+
H E L L O G A  
XXX HELLO GA Type your greeting on the keyboard.  
NOTE: Your Memory Printer will automatically disconnect and return to Auto-Answer after 60 seconds if neither person  
is typing. If you need to prevent this from happening.  
You will now not to disconnect.  
CTRL  
0
+
NO TIMEOUT  
IMPORTANT: To end your call and return to Auto-Answer:  
You have now disconnected the phone  
line and you are back in Auto-Answer.  
CTRL  
9
+
AUTO ANSWER ON  
AUTO ANSWER OFF  
To turn Auto-Answer OFF:  
CTRL  
0
+
TO ACTIVATE REMOTE MESSAGE RETRIEVAL AND DELETION  
The Remote Message Retrieval feature lets you retrieve your messages while away from home. You  
may also delete (erase) these messages after you have read them. Be sure to first store a PIN in  
location “0” of the Phone Directory (see page 17).  
Set your Memory Printer to Auto-Answer (see previous page).  
To retrieve your messages:  
1. Dial your number.  
• Auto-Answer will answer with your personalized message. The time and date will appear at  
the beginning of each message.  
2. Type your PIN after the message is finished.  
• Make sure your PIN is 5 or more letters in length.  
• All of your message will be sent to you.  
3. The message:  
“RE-ENTER UR PIN TO ERASE MESSAGES”, will be received on your TDD screen.  
4. If you wish to ERASE the message that you just received, type your PIN now.  
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V
EMERGENCY CALL  
The MP2000D will auto dial 911 and allow a faster connection to the 911 operator.  
PRESS:  
Auto-dials 911 and sends out a series of TDD tones to let the 911  
operator know it is a TDD call.  
CTRL  
SHIFT  
E
+
+
*
Krown Manufacturing makes no representations that the 911 service will properly  
respond to a TDD call.  
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VI  
MULTI-WIDE PRINTING FEATURE  
The Multi-Wide printing feature of your Memory Printer allows you to select three sizes of letters and  
numbers that are printed on your TDD. These three sizes are:  
Normal:  
20 characters/line  
Condensed: 24 characters/line. These characters are a little smaller  
than the Normal-Size characters. They may be used if  
you wish to save paper by printing smaller characters.  
Wide:  
12 characters/line. These characters are very large and  
bold and are useful for people who have difficulty  
reading the Normal-Size characters.  
PRESS:  
To select Condensed Print, press and hold the [CTRL] key and press [C].  
CTRL  
C
+
CONDENSED PRINT  
is display.  
To select Wide Print, press and hold the [CTRL] key and press [W].  
CTRL  
W
+
WIDE PRINT  
is displayed.  
To select Normal Print, press and hold the [CTRL] key and press [N]  
CTRL  
N
+
NORMAL PRINT  
is displayed.  
NOTE: When the Memory Printer with the Multi-Wide printing feature prints in ASCII, the print will always be condensed  
Print. The Memory Printer will remember the print width that you selected. For example, if you select Condensed Print  
and then turn your Memory Printer off, your Memory Printer will be in Condensed Print mode when you turn it on again.  
If you have the Memory Printer with large display or built-in strobe flash (MP2000DLVD &  
MP2000DX) and want to turn on/off the printer, press [CTRL] + [P].  
CTRL  
P
+
PRINTER IS ON  
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MULTI-WIDE PRINTING FEATURE (CONT.)  
TEST MESSAGE  
A test message is built into the Memory Printer (MP2000D) to use when testing the printer on the  
machine. To test the printer:  
The test message is displayed  
and printed.  
CTRL  
Q
+
THE QUICK BROWN FOX  
To end the test message.  
CTRL  
9
+
+
JUMPS OVER THE LAZY  
TEST PATTERN  
The Multi-Wide test message  
will now print.  
CTRL  
T
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USING THE OPTIONAL ASCII FEATURE  
AND FAST TYPE  
VII  
FAST TYPE  
Your Memory Printer has a feature called a FAST TYPE. With this feature, if you are communicating  
with another Krown TDD equipped with FAST TYPE or a different type of TDD with an equivalent  
feature, you now have some new capabilities.  
You may type as fast as you like - up to about 100 words/minute. You may also interrupt the conver-  
sation when the other person is typing to you. To interrupt the other TDD, you may type:  
CTRL  
I
+
appears on your TDD.  
*INTERRUPT SENT*  
*INTERRUPTED*  
appears on the TDD you are  
typing to.  
To enable FAST TYPE:  
BACK  
SPACE  
appears on your TDD. Type [N]  
to disable ASCII.  
CTRL  
+
USE ASCII? Y/N  
N
USE FAST TYPE? Y/N  
FAST TYPE ON  
Type [Y] to turn on FAST TYPE.  
FAST TYPE mode is ON.  
Y
If you type [N], you will return  
to the Baudot 45.5 standard.  
OR  
N
BAUDOT (45.5) ON  
Note: If you select FAST TYPE ON, your TDD will still automatically communicate with older TDDs or with TDDs that do  
not have FAST TYPE in BAUDOT TDD Code (45.5 Baud).  
ASCII CODE  
The ASCII feature of your MP2000D allows you to communicate with others who do not have Baudot  
TDDs, but instead have a home computer or computer terminal connected to a modem. Of course,  
you can also communicate in ASCII with other TDD users who have ASCII TDDs. You may also use  
your TDD to communicate with Relay Services.  
The MP2000D with ASCII is setup to automatically communicate in ASCII in the following modes  
when you turn on the MP2000D.  
• 300 Baud  
• Half Duplex  
• Answer  
If you manually select the ASCII mode by pressing [CTRL] + [BACKSPACE], and you do not change  
the modes, (Press [N]) the MP2000D will be in the following modes:  
• 300 Baud  
• Half Duplex  
• Answer  
If can also be changed to the following modes:  
• 300 or 110 Baud • Half or Full Duplex• Answer or Originate  
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USING THE OPTIONAL ASCII FEATURE AND FAST TYPE (CONT.)  
When calling a computer service to receive information, your TDD should be setup as follows:  
• 300 Baud  
• Full Duplex  
• Originate  
Remember: When using ASCII for TDD-to-TDD, your MP2000D is preset in the correct modes; the  
only change that may be needed would be the selection of ORIGINATE or ANSWER mode, depend-  
ing upon who placed the call first.  
TO CHANGE MODE SETTINGS  
BACK  
SPACE  
CTRL  
+
USE ASCII? Y/N  
Y
CHANGE MODES? Y/N  
You will remain in the preset  
ASCII mode.  
N
300 BAUD, HALF, ANS  
HALF DUPLEX? Y/N  
OR  
You are going to change the  
preset mode.  
Y
YES, chooses Half Duplex;  
NO, chooses Full Duplex.  
Y
Y
Y
N
N
N
300 BAUD? Y/N  
ORIGINATE? Y/N  
or  
or  
or  
YES, chooses 300 Baud;  
NO, chooses Baud mode.  
YES, chooses Originate mode;  
NO, chooses Answer mode.  
110 BAUD, FULL, ANS  
After the three selections have been made, the selected modes are displayed.  
Example: If the last three questions have been answered with [N], the display will read 110 BAUD,  
FULL, ANS.  
TO MAKE YOUR ASCII CALL  
Placing a call with your Memory Printer ASCII is done the same way as placing a call in Baudot. The  
only difference is setting the mode to ASCII.  
To make the call acoustically, place the telephone handset in the acoustic cups with the cord to  
the LEFT.  
PRESS:  
To make the call in Direct Connect (MP2000D), connect your TDD as  
described on page 18, and make sure you are in ORIGINATE mode.  
BACK  
SPACE  
CTRL  
+
Y
USE ASCII? Y/N  
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USING THE OPTIONAL ASCII FEATURE AND FAST TYPE (CONT.)  
YES; if you want to change modes.  
NO; this answer will keep the TDD in the preset modes:  
“300 BAUD/HALF/ANS.”  
Y
N
or  
Dial the number form the telephone set if you are using the acoustic cups, or from the keyboard if  
Direct Connect is used.  
The phone light will show you if the phone is ringing or busy.  
CARRIER is displayed when the call is complete and connection has been made.  
Begin your conversation.  
After Your Conversation  
1. Placing the telephone handset back on the phone, or press and hold [CTRL] and [9] if in  
Direct Connect in order to hang up.  
2. Turn your Memory Printer OFF.  
• The machine will be set to communicate in Baudot (TDD) when you turn it back ON.  
TO RECEIVE AN ASCII CALL  
Your Memory Printer with ASCII is set up to automatically receive calls in ASCII with 300 Baud,  
Half Duplex and Answer modes. If you have problems receiving an ASCII call, you may have to  
change modes. This may be done while receiving a call. See “To Change Mode Settings” on the pre-  
vious page. It may be preferable to discuss the modes directly with the caller before making your call  
in ASCII.  
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VIII  
HOW TO USE VCO AND HCO CALL  
If you would like to make a call with Voice Carry Over and wish to receive the Baudot tone back  
from the Relay Operator, you could use this feature of the MP2000D. In order to use this feature you  
will need the help from the Relay agent. Follow this procedure to make a call:  
1.  
Plug the external clip microphone to the MIC jack on the right side of the machine.  
Clip the microphone to your shirt close with your mouth.  
2.  
3.  
Turn on the TTY machine.  
Press [CTRL] and [V] at the same time. Release both keys. The display will read  
“VCO ON”  
CTRL  
V
VCO IS ON  
+
4.  
The MP2000D is now ready to transfer your voice. Press [SHIFT] and [DIAL] at the  
same time or use [CTRL] and [R] to auto dial Relay number.  
SHIFT  
DIAL  
+
5.  
6.  
After you see the message “TYPE NUMBER OR A-Z”: type your state relay number.  
When the Relay Operator answer the call, you now may type the request to make the  
VCO call to the operator. For example, “I WANT TO MAKE A VCO (or HCO) CALL  
PLEASE GA”  
7.  
8.  
When the operator is ready to receive voice, he or she will ask you to start voice. From  
now on, you can use voice to communicate with the operator and the caller when  
receiving Baudot answer on your screen.  
To end the VCO call, press and hold [CTRL] and [9] at the same time until you see the  
message on the screen, “DISCONNECT (Y/N)?” Type [Y] if you wish to hang up the  
call. Type [N] to continue the conversation.  
CTRL  
9
+
HCO  
VCO  
speaking  
typing  
Hearing Phone User  
Relay Service  
speaking  
hearing  
OR  
speaking  
typing  
NOTE: If you wish to make a HCO call, use the external speaker instead of microphone and type the  
message to Relay when listen to the callers voice. VCO and HCO are options for your MP2000D.  
Please call your Krowns Representative to have it installed  
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IX  
USING THE CLOCK CALENDAR  
The Clock Calendar prints the time and date for each message that is received.  
PRESS:  
CTRL  
SHIFT  
RETURN  
+
+
To set the clock and calendar:  
The current time and date are  
displayed and then cleared.  
9:31 PM 02/09/03  
Followed by:  
SET CLOCK? Y/N  
HOUR 01-12  
Y
0
Type the correct two-digit hour.  
4
4
+
+
(ex)  
[Y] for yes (PM) or  
[N] for no (AM)  
MIN 00-59  
2
Y
0
Type the correct  
two-digit minute.  
PM? Y/N  
DAY 01-31  
(example)  
Type the correct two-digit day.  
3
+
Type the correct  
two-digit month.  
MONTH 01-12  
0
0
3
3
+
+
YEAR 02-99  
Type the correct two-digit year.  
Time and date are displayed.  
04:24 PM 03/03/03  
RETURN  
Time and date are printed if  
printer is ON.  
04:24 PM 03/03/03  
To display/print the time and date:  
CTRL  
RETURN  
+
04:24 PM 03/03/03  
04:24 PM 03/03/03  
Time and date are displayed.  
Time and date are printed if  
printer is ON.  
RETURN  
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USING YOUR MEMORY PRINTER  
WITH A WIRELESS PHONE  
X
If you order your MemoryPrinter with wireless option, use the supplied cable to connect your TDD  
direct to a select digital cell phone, or a cordless phone with 2.5mm headset jack. When purchasing a  
cell phone and service for your MP2000D, make sure you get a TDD compatible unit or look for the  
TDD-cell phone symbol.  
OR  
MAKING A CELLULAR CALL WITH YOUR MP2000D  
Always charge the TDD and your cell phone in full before use. Make sure you get a strong signal  
from your provider and your TDD is off. Setup your cell phone to work in TDD mode.  
1. Connect the cable from the cell phone to the TDD  
2. Turn on your TDD  
3. Select TDD mode on your cell phone (refers to your cell  
phone manual for more detail).  
4. Dial the number you are calling on the cell phone.  
5. If the other party’s TDD pick up, the MP2000D will display  
text and the conversation has been started.  
ANSWERING A CELLULAR CALL  
Make sure to turn the Ringer of your cell phone to vibrate mode. If your battery doesn’t support this  
mode, you may need to order a vibrate battery from your cell phone provider.  
1. If the cell phone vibrates, you have an incoming call, connect your MemoryPrinter using the  
cable that come with your TDD to the cell phone.  
2. Answer the call on your cell phone (usually your press “talk” or “send” button on your cell  
phone. Refer to your instruction book for how to answer a call for your phone.)  
3. Turn on your TDD and type your greeting message.  
When you are ready to hang up, turn off the TDD and press the button to hang up the call of your cell  
phone.  
NOTE: Connecting your TDD to a wireless phone is an option. Please call your Krowns representative to have it  
installed. Cellular is not included.  
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USING YOUR MEMORY PRINTER WITH WIRELESS PHONE (CONT.)  
USING YOUR MEMORY PRINTER WITH A CORDLESS PHONE  
You can connect your TDD to a cordless phone with a 2.5mm headset jack, and enjoy the  
freedom of making a call around the house. Charge the cordless phone and TDD at night to get them  
ready to use next day.  
Making a cordless phone call with your TDD.  
1. Connect the TDD to the cordless phone using the  
2.5mm audible cable.  
2. Turn on your TDD  
3. Press ON or TALK button on your cordless phone and  
watch “Phone” light on your TDD to  
make sure you get a dial tone.  
4. Dial number on your cordless phone.  
5. If the other TDD or Relay agent picks up your call, your  
TDD will display text message and the  
communication link has begun.  
TROUBLESHOOTING FOR TDD-WIRELESS CALL  
There are many new technology that has been used to establish the wireless communication link  
between your and the other TDD users, you will get some problems sometimes by many causes.  
Garbled Text:  
It may be caused by lost, damaged or late signals sending through the air to the  
receiver. It happen s with any wireless call, even non-TDD calls, and mainly caused  
by nature. Move your TDD and wireless phone to where you can receive a strong  
and contact signal. If you use a cordless phone refer to your owner’s manual to  
know how to switch channel or move closer to the base to strengthen the signal.  
Always check to make sure you have a good connection from the cable to the TDD  
and the wireless phone.  
“Drop Call”:  
Feedback:  
It happen sometimes when you are moving between 2 call towers or in valleys,  
hills, and tunnels. Try to redial when you have a stronger signal from your  
cell phone.  
If you see your “Phone” light on your TDD on constantly, your TDD is getting  
feedback. You may reduce the volume of your cell phone or cordless phone down  
until the red light turns off and then increase it for better receiving.  
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XI  
LOADING AND CHANGING THE PAPER  
Before you put in a new roll of paper, look at the way the paper is in the machine now. Notice that the  
paper comes off the BOTTOM of the roll and up behind the print head.  
To load more paper:  
1. Remove the paper cover by pushing it toward the rear of  
the unit and lifting up. See Figure 1. Be sure to remove  
and save the paper roll spindle that is inside the paper  
roll you are removing; you will need it later. To remove  
the paper remaining in the printer, press the [RETURN]  
key several times until the paper comes out at the top of  
Figure 1  
the printer.  
1
2
2. Cut paper, at least 2 / ”, at the end of the new roll into a point  
or “V” shape:  
Figure 2  
Figure 3  
Figure 4  
Place the paper roll spindle that you removed in Step 1 into the hole  
in the center of the paper roll.  
3. Insert the new paper roll by feeding the paper into the well.  
Be sure that paper feeds from the BOTTOM of the roll.  
See Figure 3.  
4. Using the [RETURN] key, feed the paper until it comes up  
behind the print head. Continue feeding until the paper comes  
up through the paper cutting window, as shown in Figure 4.  
5. Place the roll of paper in the paper well and replace the plastic  
cover on the machine.  
Please Note:  
The Memory Printer does not use any ink or ribbon. Instead it uses special paper that prints using heat.  
This paper  
is called “thermal printing paper.You Memory Printer will not work with any other kind of paper.  
To insure that you receive the highest quality thermal printing paper, order from your local Krown distributor.  
1
4
Your Memory Printer has the Multi-Wide Printing feature. Use only 2 / ” paper. Please specify “Type MW” paper  
when ordering.  
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XII  
TAKE YOUR MEMORY PRINTER WITH YOU  
The MemoryPrinter can operate from battery power, making your unit completely portable. To use  
battery power, unplug the AC charger/adapter from the unit.  
When the batteries are fully charged, the Memory Printer will  
operate for about 2 hours. The batteries will automatically  
recharge whenever the unit is plugged into the AC  
charger/adapter and the unit is turned OFF.  
If you are using your Memory Printer on battery power and  
the red Power Light starts to flash on and off (BRIGHT - dim  
- BRIGHT - dim), this shows that the battery needs  
recharging. The light will flash for several minutes. Then the  
Memory Printer will stop working. When this happens, you  
must change over to AC power (house electricity) to continue  
using your machine until you recharge the battery.  
It is suggested that you exercise the battery in your Memory  
Printer at least once a month. That is, operate the unit on  
battery power until it needs recharging. Then recharge the  
battery by plugging in the AC charger/adapter for 12 to 14  
hours. (The unit must be turned OFF in order to recharge.)  
Repeat this cycle at least once a month. When used regularly  
in this cycle at least once a month. When used regularly in  
this cycle, the battery should last for about three years.  
The replaceable, sealed battery pack is a single unit that  
contains the battery, connector and cover. This unit is located  
on the underside of the Memory Printer at the back of the  
unit. Replacement battery packs are available from Krown  
Manufacturing or your local Krown distributor.  
To replace the battery pack, depress the thumb notch in the  
center of the cover and slide the unit to the back of the TDD.  
Carefully unplug the connector. Replace with a new battery  
pack unit.  
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XIII  
TECHNICAL SPECIFICATIONS  
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48-key, 4-row keyboard  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 function keys  
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 character  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Blue/green vacuum fluorescent  
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20/24/12 column multi-wide thermal printer  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer speed: 2 lines per second  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Receive characters printed in ALL CAPITAL LETTERS  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transmit characters printed in lowercase letters  
1
4
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 / ” wide paper  
Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Baudot code, 45.5 Baud  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 start bit, 5 data bits, 1.5 stops bits  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . International (50 Baud) speed selectable  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Acoustically coupled to round and rectangular handsets  
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32,768 (32K) character memory  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 separate message areas  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stores all conversations  
Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AC charger/adapter: Model 48DT-7  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UL listed  
Battery. . . . . . . . . . . . . . . . . . . . . . . . . Customer replaceable Ni-Cad rechargeable battery pack  
1
1
3
2
2
4
Physical Dimensions . . . . . . . . . . . Size: W 9 / ” (24.2mm), L 12 / ” (32.5mm), H 2 / ” (7mm)  
Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.92 lb.  
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XIV  
IMPORTANT INFORMATION  
TAKING CARE OF YOUR TDD  
CAUTION: The adapters are NOT interchangeable. You MUST use the adapter that comes with  
your TDD.  
Be sure to turn your machine OFF when not in use.  
Keep your machine away from extreme temperatures - HOT or COLD.  
Avoid dropping or shaking the unit. Electronic devices are very fragile.  
Keep the unit as dust-free as possible. (Dust covers are available from Krown Manufacturing.)  
NEVER run the printer without paper.  
NEVER pull the paper out without pressing the [RETURN] key.  
When traveling by air, carry your Memory Printer as hand luggage. At the security check, DO  
NOT allow your TDD to go through X-ray. Ask for visual inspection. DO NOT CHECK IT  
AS BAGGAGE.  
TROUBLESHOOTING  
Q:  
A:  
Sometimes nothing happens when my TDD is turned ON. Any suggest?  
Be sure the telephone cord is to your LEFT. Check the AC adapter/charger to make sure it is  
properly connected to the Memory Printer.  
Q:  
A:  
Why won’t my printer print?  
Your paper may be install wrong. See page 29 for information on loading paper.  
To test the printer, press and hold down the [CTRL] and [Q] keys at the  
same time. A test message prints: “THE QUICK BROWN FOX JUMPS  
OVER THE LAZY DOG 1234567890.”  
CTRL  
CTRL  
Q
9
+
+
To end the test, again press and hold the [CTRL] and [9] keys at the  
same time.  
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XV  
MISCELLANEOUS INFORMATION  
COMMONLY USED TDD ABBREVIATIONS  
Users of TDDs often abbreviate commonly used words or expressions to save time. The following  
abbreviations are a sampling of those most frequently used. It is common to omit punctuation.  
ANS. . . . . . . . . . . Answer R . . . . . . . . . . . . . . . . Are  
CUD. . . . . . . . . . . . Could REC . . . . . . . . . . Receive  
GA . . . . . . . . . . Go Ahead SK . . . . . . . . Stop Keying  
LTR . . . . . . . . . . . . Letter THRU. . . . . . . . . Through  
MSG. . . . . . . . . . Message THX . . . . . . . . Thank You  
MIN . . . . . . . . . . . Minute U. . . . . . . . . . . . . . . . You  
NITE. . . . . . . . . . . . Night UR . . . . . . . . . . . . . . Your  
PLS . . . . . . . . . . . . Please WUD . . . . . . . . . . . Would  
QQ. . . . . . . . . . . Question XOX . . . . . Hugs & Kisses  
SPECIAL TTY/TDD OPERATOR SERVICES (800) 833-3232  
This special toll free TDD operator number can help you with  
• Directory Assistance calls  
• Credit card calls  
• Collect calls  
• Third party telephone calls  
• Person to person calls  
• Calls from a hotel or motel  
• Calls from a coin phone (for collect, third party or credit card calls)  
The TDD operator can also:  
• Reach a number you have a problem getting  
• Arrange credit on any misdialed numbers  
• Report any problem with your telephone  
• Check to see if a TDD is available at the number being dialed  
• Tell you what a voice recording says if the number you dialed has an answering machine.  
Ask your telephone company for the booklet that tells you how to use TDD/TTY operator services.  
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XVI  
FCC REQUIRED INFORMATION  
Your Memory Printer has been granted a registration number by the Federal Communications  
Commission under Part 68 Rules ad Regulations for direct connection to the telephone lines. The FCC  
requires that you be advised of the requirements involved with owning a telecommunications device.  
1. Connect your Memory Printer to the nationwide telephone network through a telephone company-  
provided registered jack.  
You Memory Printer cannot be plugged into a party line or directly connected to coin telephone  
service: you must use the acoustic coupler in these instances.  
2. Before connecting your Memory Printer, the FCC requires that you notify your local phone  
company Business Office. Call or write your TDD operator. The phone number and address is in the  
front of your phone book.  
Your phone company will want to know:  
• Your phone number  
• Product name: Krown Memory Printer  
• FCC registration number: B0487D-71481-DT-E  
• Ringer equivalence: 0.4A 0.7B  
• Jack RJII RJI3  
The FCC requires that you notify your local telephone company when you move your  
phone permanently.  
3. Repair may be made only by Krown Manufacturing or authorized Krown service agencies. This  
applies at any time during or after warranty. If any such unauthorized repair is performed,  
registration, connection to the telephone lines and the remainder of warranty period all become null  
and void.  
4. If your Memory Printer causes harm to the telephone network, the telephone company may  
temporarily discontinue your service. If possible, they will notify you in advance. But if advanced  
notice is not practical, you will be notified as soon as possible. You will be given the opportunity to  
correct the situation, and you will be informed of your right to file a complaint with the FCC.  
5. Your telephone company may make changes in its facilities, equipment, operations or procedures  
that could affect the proper functioning of your Memory Printer. If changes occur, you will be notified  
in advance to give you an opportunity to maintain uninterrupted service.  
Krown Manufacturing, Inc  
3408 Indale Road  
Fort Worth, Texas 76116  
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NOTE  
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3408 Indale Rd. | Fort Worth, TX 76116  
Voice: (817) 738-2485  
TTY/TDD: (817) 738-8993  
Fax: (817) 738-1970  
ORDERS: 1-(800)-366-9950  
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