bizhub C10P
User’s Guide
A00V-9574-00A
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SOFTWARE LICENSE AGREEMENT
This package contains the following materials provided by Konica Minolta Business Technolo-
gies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded
machine-readable outline data encoded in the special format and in the encrypted form (“Font
Programs”), other software which runs on a computer system for use in conjunction with the
Printing Software (“Host Software”), and related explanatory written materials (“Documenta-
tion”). The term “Software” shall be used to describe Printing Software, Font Programs and/or
Host Software and also include any upgrades, modified versions, additions, and copies of the
Software.
The Software is being licensed to you under the terms of this Agreement.
KMBT grants to you a non-exclusive sublicense to use the Software and Documentation, pro-
vided that you agree to the following:
1. You may use the Printing Software and accompanying Font Programs for imaging to the
licensed output device(s), solely for your own internal business purposes.
2. In addition to the license for Font Programs set forth in Section 1 (“Printing Software”)
above, you may use Roman Font Programs to reproduce weights, styles, and versions of
letters, numerals, characters and symbols (“Typefaces”) on the display or monitor for your
own internal business purposes.
3. You may make one backup copy of the Host Software, provided your backup copy is not
installed or used on any computer. Notwithstanding the above restrictions, you may install
the Host Software on any number of computers solely for use with one or more printing
systems running the Printing Software.
4. You may assign its rights under this Agreement to an assignee of all of Licensee’s right and
interest to such Software and Documentation (“Assignee”) provided you transfer to
Assignee all copies of such Software and Documentation Assignee agrees to be bound by
all of the terms and conditions of this Agreement.
5. You agree not to modify, adapt or translate the Software and Documentation.
6. You agree that you will not attempt to alter, disassemble, decrypt, reverse engineer or
decompile the Software.
7. Title to and ownership of the Software and Documentation and any reproductions thereof
shall remain with KMBT and its Licensor.
8. Trademarks shall be used in accordance with accepted trademark practice, including iden-
tification of the trademark owner’s name. Trademarks can only be used to identify printed
output produced by the Software. Such use of any trademark does not give you any rights
of ownership in that trademark.
9. You may not rent, lease, sublicense, lend or transfer versions or copies of the Software that
the Licensee does not use, or Software contained on any unused media, except as part of
the permanent transfer of all Software and Documentation as described above.
10. In no event will KMBT or its licensor be liable to you for any consequential, incidental INDI-
RECT, PUNITIVE or special damages, including any lost profits or lost saving, even if
KMBT has been advised of the possibility of such damages, or for any claim by any third
party. KMBT or its licensor disclaims all warranties with regard to the software, express or
implied, including, without limitation implied warranties of merchantability, fitness for a par-
ticular purpose, title and non-infringement of third party rights. Some states or jurisdictions
do not allow the exclusion or limitation of incidental, consequential or special damages, so
the above limitations may not apply to you.
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11. Notice to Government End Users: The Software is a “commercial item,” as that term is
defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial
computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consis-
tent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Govern-
ment End Users acquire the Software with only those rights set forth herein.
12. You agree that you will not export the Software in any form in violation of any applicable
laws and regulations regarding export control of any countries.
About Adobe Color Profile
ADOBE SYSTEMS INCORPORATED
COLOR PROFILE LICENSE AGREEMENT
NOTICE TO USER: PLEASE READ THIS CONTRACT CAREFULLY. BY USING ALL OR ANY
PORTION OF THE SOFTWARE YOU ACCEPT ALL THE TERMS AND CONDITIONS OF
THIS SOFTWARE YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREE-
MENT. IF YOU DO NOT AGREE WITH THE TERMS OF THIS AGREEMENT, DO NOT USE
THE SOFTWARE.
1. DEFINITIONS In this Agreement, “Adobe” means Adobe Systems Incorporated, a Dela-
ware corporation, located at 345 Park Avenue, San Jose, California 95110. "Software"
means the software and related items with which this Agreement is provided.
2. LICENSE Subject to the terms of this Agreement, Adobe hereby grants you the worldwide,
non-exclusive, nontransferable, royalty-free license to use, reproduce and publicly display
the Software. Adobe also grants you the rights to distribute the Software only (a) as embed-
ded within digital image files and (b) on a standalone basis. No other distribution of the
Software is allowed; including, without limitation, distribution of the Software when incorpo-
rated into or bundled with any application software. All individual profiles must be refer-
enced by their ICC Profile description string. You may not modify the Software. Adobe is
under no obligation to provide any support under this Agreement, including upgrades or
future versions of the Software or other items. No title to the intellectual property in the Soft-
ware is transferred to you under the terms of this Agreement. You do not acquire any rights
to the Software except as expressly set forth in this Agreement.
3. DISTRIBUTION If you choose to distribute the Software, you do so with the understanding
that you agree to defend, indemnify and hold harmless Adobe against any losses, dam-
ages or costs arising from any claims, lawsuits or other legal actions arising out of such dis-
tribution, including without limitation, your failure to comply with this Section 3. If you
distribute the Software on a standalone basis, you will do so under the terms of this Agree-
ment or your own license agreement which (a) complies with the terms and conditions of
this Agreement; (b) effectively disclaims all warranties and conditions, express or implied,
on behalf of Adobe; (c) effectively excludes all liability for damages on behalf of Adobe; (d)
states that any provisions that differ from this Agreement are offered by you alone and not
Adobe and (e) states that the Software is available from you or Adobe and informs licens-
ees how to obtain it in a reasonable manner on or through a medium customarily used for
software exchange. Any distributed Software will include the Adobe copyright notices as
included in the Software provided to you by Adobe.
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4. DISCLAIMER OF WARRANTY Adobe licenses the Software to you on an “AS IS” basis.
Adobe makes no representation as to the adequacy of the Software for any particular pur-
pose or to produce any particular result. Adobe shall not be liable for loss or damage aris-
ing out of this Agreement or from the distribution or use of the Software or any other
materials. ADOBE AND ITS SUPPLIERS DO NOT AND CANNOT WARRANT THE PER-
FORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE, EXCEPT
FOR ANY WARRANTY, CONDITION, REPRESENTATION OR TERM TO THE EXTENT
TO WHICH THE SAME CANNOT OR MAY NOT BE EXCLUDED OR LIMITED BY LAW
APPLICABLE TO YOU IN YOUR JURISDICTION, ADOBE AND ITS SUPPLIERS MAKE
NO WARRANTIES, CONDITIONS, REPRESENTATIONS OR TERMS, EXPRESS OR
IMPLIED, WHETHER BY STATUTE, COMMON LAW, CUSTOM, USAGE OR OTHER-
WISE AS TO ANY OTHER MATTERS, INCLUDING BUT NOT LIMITED TO NON-
INFRINGEMENT OF THIRD PARTY RIGHTS, INTEGRATION, SATISFACTORY QUALITY
OR FITNESS FOR ANY PARTICULAR PURPOSE. YOU MAY HAVE ADDITIONAL
RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. The provisions of Sec-
tions 4, 5 and 6 shall survive the termination of this Agreement, howsoever caused, but this
shall not imply or create any continued right to use the Software after termination of this
Agreement.
5. LIMITATION OF LIABILITY IN NO EVENT WILL ADOBE OR ITS SUPPLIERS BE LIABLE
TO YOU FOR ANY DAMAGES, CLAIMS OR COSTS WHATSOEVER OR ANY CONSE-
QUENTIAL, INDIRECT, INCIDENTAL DAMAGES, OR ANY LOST PROFITS OR LOST
SAVINGS, EVEN IF AN ADOBE REPRESENTATIVE HAS BEEN ADVISED OF THE POS-
SIBILITY OF SUCH LOSS, DAMAGES, CLAIMS OR COSTS OR FOR ANY CLAIM BY
ANY THIRD PARTY. THE FOREGOING LIMITATIONS AND EXCLUSIONS APPLY TO
THE EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION. ADOBE'S
AGGREGATE LIABILITY AND THAT OF ITS SUPPLIERS UNDER OR IN CONNECTION
WITH THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT PAID FOR THE SOFT-
WARE. Nothing contained in this Agreement limits Adobe’s liability to you in the event of
death or personal injury resulting from Adobe’s negligence or for the tort of deceit (fraud).
Adobe is acting on behalf of its suppliers for the purpose of disclaiming, excluding and/or
limiting obligations, warranties and liability as provided in this Agreement, but in no other
respects and for no other purpose.
6. TRADEMARKS Adobe and the Adobe logo are the registered trademarks or trademarks of
Adobe in the United States and other countries. With the exception of referential use, you
will not use such trademarks or any other Adobe trademark or logo without separate prior
written permission granted by Adobe.
7. TERM This Agreement is effective until terminated. Adobe has the right to terminate this
Agreement immediately if you fail to comply with any term hereof. Upon any such termina-
tion, you must return to Adobe all full and partial copies of the Software in your possession
or control.
8. GOVERNMENT REGULATIONS If any part of the Software is identified as an export con-
trolled item under the United States Export Administration Act or any other export law,
restriction or regulation (the “Export Laws”), you represent and warrant that you are not a
citizen, or otherwise located within, an embargoed nation (including without limitation Iran,
Iraq, Syria, Sudan, Libya, Cuba, North Korea, and Serbia) and that you are not otherwise
prohibited under the Export Laws from receiving the Software. All rights to use the Software
are granted on condition that such rights are forfeited if you fail to comply with the terms of
this Agreement.
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9. GOVERNING LAW This Agreement will be governed by and construed in accordance with
the substantive laws in force in the State of California as such laws are applied to agree-
ments entered into and to be performed entirely within California between California resi-
dents. This Agreement will not be governed by the conflict of law rules of any jurisdiction or
the United Nations Convention on Contracts for the International Sale of Goods, the appli-
cation of which is expressly excluded. All disputes arising out of, under or related to this
Agreement will be brought exclusively in the state Santa Clara County, California, USA.
10. GENERAL You may not assign your rights or obligations granted under this Agreement
without the prior written consent of Adobe. None of the provisions of this Agreement shall
be deemed to have been waived by any act or acquiescence on the part of Adobe, its
agents, or employees, but only by an instrument in writing signed by an authorized signa-
tory of Adobe. When conflicting language exists between this Agreement and any other
agreement included in the Software, the terms of such included agreement shall apply. If
either you or Adobe employs attorneys to enforce any rights arising out of or relating to this
Agreement, the prevailing party shall be entitled to recover reasonable attorneys’ fees. You
acknowledge that you have read this Agreement, understand it, and that it is the complete
and exclusive statement of your agreement with Adobe which supersedes any prior agree-
ment, oral or written, between Adobe and you with respect to the licensing to you of the
Software. No variation of the terms of this Agreement will be enforceable against Adobe
unless Adobe gives its express consent, in writing, signed by an authorized signatory of
Adobe.
ICC Profile for TOYO INK Standard Color on Coated paper
(TOYO Offset Coated 2.0)
This ICC Profile (TOYO Offset Coated 2.0) characterizes Japanese offset press on Coated
paper and is fully compatible with ICC profile format.
About “TOYO INK Standard Color on Coated paper”
This is the standard for color reproduction of sheet-fed offset press on Coated paper made by
TOYO INK MFG.CO., LTD. (“TOYO INK”).
This standard is made from printing test with using TOYO INK’s sheet-fed offset printing inks
and TOYO INK’s own printing conditions.
“TOYO INK Standard Color on Coated paper” is compatible with “JAPAN COLOR”.
Agreement
1. The reproduction of images on a printer or a monitor using this ICC Profile do not com-
pletely match the TOYO INK Standard Color on Coated paper.
2. Any and all copyrights of this ICC Profile shall remain in TOYO INK; therefore you shall not
transfer, provide, rent, distribute, disclose, or grant any rights in this ICC Profile to any third
party without the prior written consent of TOYO INK.
3. In no event will TOYO INK its directors, officers, employees or agents be liable to you for
any consequential or incidential, either direct or indirect, damages(including damages for
loss of business profits, business interruption, loss of business information, and the
like)arising out of the use or inability to use this ICC Profile.
4. TOYO INK shall not be responsible for answering any question related to this ICC Profile.
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5. All company names and product names used in this document is the trademarks or regis-
tered trademarks of their respective holder.
This ICC Profile made by GretagMacbeth ProfileMaker and granted TOYO INK certain license
to distribute by GretagMacbeth AG.
TOYO Offset Coated 2.0 © TOYO INK MFG. CO., LTD. 2004
For EU member states only
This symbol means: Do not dispose of this product
together with your household waste!
Please contact the Local Authority for appropriate dis-
posal instructions. In the case of a new device being
purchased, the used one can also be given to our dealer
for appropriate disposal. Recycling of this product will
help to conserve natural resources and prevent potential
negative consequences for the environment and human
health caused by inappropriate waste handling.
This product complies with RoHS (2002/95/EC) directive.
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1
Introduction ....................................................................................................... 1
Space Requirements
Printer Parts
Front View 3
Rear View 4
Front View with Options 4
Rear View with Options 4
2
About the Software ........................................................................................... 5
Software Utilities CD-ROM 6
PostScript Drivers
6
PCL Drivers
PPD Files
6
7
Utilities
7
System Requirements 9
Selecting Driver Options/Defaults (for Windows) 10
Windows XP/Server 2003/2000/NT 4.0 10
Uninstalling the Printer Driver (for Windows) 11
Displaying Printer Driver Settings (for Windows) 12
i
Contents
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Common Buttons 13
OK 13
Cancel 13
Apply 13
Help 13
Easy Set 14
Paper View 14
Watermark View 14
Default 14
Basic Tab 15
Cover Page Tab 16
Version Tab 17
3
Introduction 20
4
About the Control Panel 24
Control Panel Indicators and Keys 24
Toner Supply Indicators 26
Configuration Menu Overview 27
Main Menu 27
PROOF/PRINT MENU 28
Entering the Password 29
PRINT MENU 30
PAPER MENU 31
QUALITY MENU 35
INTERFACE MENU 38
ii
Contents
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5
Using Media ..................................................................................................... 49
Media Types 51
Envelopes 53
Labels 54
Letterhead 55
Postcards 55
Transparencies 56
Imageable Area—Envelopes 58
Loading Media 59
Loading Plain Paper 59
Other Media 61
Loading Envelopes 62
Tray 2 67
Loading Plain Paper 67
Duplexing 71
Output Tray 72
6
7
Replacing Consumables ................................................................................ 75
Replacing Consumables 76
About Toner Cartridges 76
Replacing a Toner Cartridge 78
Replacing the Backup Battery 86
Maintaining the Printer ................................................................................... 91
Maintaining the Printer 92
Cleaning the Printer 94
Exterior 94
Interior 95
Cleaning the Media Feed Roller and Laser Lens 95
Cleaning the Duplex Option Feed Rollers 98
Cleaning the Media Feed Rollers for Tray 2 99
Storing the Printer 100
iii
Contents
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8
Troubleshooting ............................................................................................103
Introduction 104
Preventing Media Misfeeds 105
Clearing Media Misfeeds 106
Clearing a Media Misfeed in the Printer 107
9
Installing Accessories ..................................................................................135
Introduction 136
Antistatic Protection 136
Installing a DIMM 137
Hard Disk 140
Duplex Option 143
Installing the Duplex Option 143
Tray 2 147
Installing Tray 2 147
A Appendix ........................................................................................................149
Safety Specifications 150
Technical Specifications 150
Printer 150
Consumable Life Expectancy Chart 153
Our Concern for Environmental Protection 154
What is an ENERGY STAR product? 154
iv
Contents
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Getting Acquainted with Your Printer
Space Requirements
To ensure easy operation, consumable replacement and maintenance,
adhere to the recommended space requirements detailed below.
970 mm (38.2")
630 mm (24.8")
560.8 mm (22.1")
771.0 mm (30.4")
430 mm (16.9")
Front View
100 mm
(3.9")
100 mm
(3.9")
100 mm
(3.9")
100 mm
(3.9")
Side View
ꢀ"
The options appear shaded in the above illustration.
2
Getting Acquainted with Your Printer
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Printer Parts
The following drawings illustrate the parts of your printer referred to through-
out this guide, so please take some time to become familiar with them.
Front View
1
2
3
6
1—Output tray
2—Front cover
3—Control panel
4—Tray 1 (Multipurpose
tray)
5—Power switch
6—Top cover
5
4
7—Transfer belt unit
8—Fuser unit
9—Fuser separator levers
10—Drum cartridge
11—Toner cartridge carousel
(containing 4 toner
cartridges: C, M, Y and K)
12—Toner cartridge
9
9
7
10
8
10
11
12
3
Getting Acquainted with Your Printer
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Software Utilities CD-ROM
PostScript Drivers
Operating System
Use/Benefit
Windows XP/Server 2003/2000
These drivers give you access to all of
the printer features, including finish-
ing and advanced layout. See also
“Displaying Printer Driver Settings (for
Windows)” on page 12.
ꢀ"
A specific PPD file has been prepared for applications (such as Page-
Maker and Corel Draw) that require that a PPD file be specified when
printing.
2003, 2000 and NT 4.0, use the specific PPD file provided on the Soft-
ware Utilities CD-ROM.
PCL Drivers
Operating System
Use/Benefit
Windows XP/Server 2003/2000
Windows NT 4.0
These drivers give you access to all of
the printer features, including finish-
ing and advanced layout. See also
“Displaying Printer Driver Settings (for
Windows)” on page 12.
6
Software Utilities CD-ROM
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PPD Files
Operating System
Use/Benefit
Macintosh OS 9/X
Linux
These files are required in order to
use the printer driver for each operat-
ing system.
For details of the Macintosh and Linux
printer drivers, refer to the bizhub
C10P Reference Guide on the Docu-
mentation CD-ROM.
ꢀ"
For details on the installation of the Windows printer drivers, refer to
the bizhub C10P Installation Guide on the Documentation CD-ROM.
Utilities
Utility
Use/Benefit
Download Manager
This utility, which can be used only if
(Windows XP/Server 2003/2000/NT the optional hard disk is installed,
4.0, Macintosh OS 10.2.x or later)
Crown Print Monitor for Windows
Status Monitor (Windows only)
enables fonts and overlay data to be
downloaded to the printer hard disk.
For details, refer to the Download
Managers online help for all of the
functions.
Using the TCP/IP protocol, print jobs
can be sent directly to the printer. For
details, refer to the bizhub C10P Ref-
erence Guide on the Documentation
CD-ROM.
The current status of the printer in
addition to the status of consumables
and error information can be viewed.
For details, refer to “Using the Status
Monitor (Windows Only)” on page 19.
7
Software Utilities CD-ROM
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Utility
Use/Benefit
PageScope Net Care
Printer management functions such as
status monitoring and network settings
can be accessed.
For details, refer to the PageScope
Net Care Quick Guide on the Docu-
mentation CD-ROM.
PageScope Web Connection
PageScope Network Setup
PageScope Plug and Print
With a Web browser, the status of
printers can be checked, and the vari-
ous settings can be changed.
For details, refer to the bizhub C10P
Reference Guide on the Documenta-
tion CD-ROM.
Using the TCP/IP and IPX protocols,
basic network printer settings can be
specified.
For details, refer to the PageScope
Network Setup User Manual on the
Documentation CD-ROM.
This utility automatically detects a new
printer connected to the network and
creates a print object on the Windows
print server.
For details, refer to the PageScope
Plug and Print Quick Guide on the
Documentation CD-ROM.
PageScope NDPS Gateway
This network utility enables printers
and KONICA MINOLTA multifunctional
products to be used in an NDPS envi-
ronment.
For details, refer to the PageScope
NDPS Gateway User Manual on the
Documentation CD-ROM.
8
Software Utilities CD-ROM
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System Requirements
„ Personal computer
– Pentium 2: 400 MHz (Pentium 3: 500 MHz or higher is recommended)
– Power Mac G3 or later (G4 or later is recommended)
– Intel Core Duo (iMac or MacBook Pro) or later
„ Operating System
– Microsoft Windows XP Home Edition/Professional (Service Pack 1 or
later), Windows Server 2003, Windows 2000 (Service Pack 4 or later),
Windows NT 4.0 (Service Pack 6 or later)
ꢀ"
The 64-bit driver supports x64 operating systems running on AMD64
or Intel Pentium 4 with EM64T platforms.
– Mac OS 9 (9.1 or later)
– Mac OS X (10.2 or later), Mac OS X Server (10.2 or later)
– Red Hat Linux 9.0, SuSE Linux 8.2
„ Free hard disk space
– Approximately 128 MB of free hard disk space for printer driver and
Status Monitor
– Approximately 128 MB of free hard disk space for image processing
„ RAM
128 MB or more than OS recommendation
„ CD-ROM/DVD drive
„ I/O interface
– 10Base-T/100Base-TX (IEEE 802.3) Ethernet interface port
– USB Revision 2.0 and USB Revision 1.1 compliant port
– IEEE 1284 compatible parallel port
ꢀ"
For details on the Macintosh and Linux printer drivers, refer to the
bizhub C10P Reference Guide on the Documentation CD-ROM.
9
System Requirements
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Selecting Driver Options/Defaults
(for Windows)
Before you start working with your printer, you are advised to verify/change
the default driver settings. Also, in case you have options installed, you
should “declare” the options in the driver.
Windows XP/Server 2003/2000/NT 4.0
1
Choose the driver’s properties as follows:
– (Windows XP/Server 2003)
From the Start menu, choose Printers and Faxes to display the
Printers and Faxes directory. Right-click the KONICA MINOLTA
bizhub C10P PCL6 or KONICA MINOLTA bizhub C10P PS printer
icon and choose Properties.
– (Windows 2000/NT 4.0)
From the Start menu, choose Settings and then Printers to display
the Printers directory. Right-click the KONICA MINOLTA bizhub C10P
PCL6 or KONICA MINOLTA bizhub C10P PS printer icon and choose
Properties.
ꢀ"
PostScript printer driver for Windows NT 4.0 is not supported.
2
If you have installed options, proceed with the next step. Otherwise, skip
to step 9.
3
4
Select the Configure tab.
Check that the installed options are correctly listed. If not, proceed with
the next step. Otherwise, continue with step 8.
5
Click the Refresh to automatically configure installed options.
ꢀ"
The Refresh is available only if bi-directional communication is
available with the printer; otherwise it is grayed out.
6
From the Device Options list, select an option, one at a time, and then
select Enable or Disable from the Settings menu.
ꢀ"
If Printer Memory is selected, select 128 MB, 256 MB, 384 MB or
640 MB, according to the installed memory. The factory default
setting is 128 MB.
7
Click Apply.
ꢀ"
Depending on the version of the operating system, Apply may not
appear. If this is the case, continue with the next step.
10
Selecting Driver Options/Defaults (for Windows)
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ꢀ"
With Windows NT 4.0, right-click the KONICA MINOLTA bizhub
C10P PCL6 printer icon in the Printers directory, and then click
Document Defaults. Skip to step 10.
8
9
Select the General tab.
Click Printing Preferences.
The Printing Preference dialog box appears.
10
Select the default settings for your printer, such as the default media for-
mat you use, on the appropriate tabs.
11
12
13
Click Apply.
Click OK to exit from the Print preference dialog box.
Click OK to exit from the Properties dialog box.
Uninstalling the Printer Driver
(for Windows)
This section describes how to uninstall the KONICA MINOLTA bizhub C10P
printer driver if necessary.
1
2
Close all applications.
Open the Printers directory.
– (Windows XP/Server 2003)
From the Start menu, choose Printers and Faxes to display the
Printers and Faxes directory.
– (Windows 2000/NT 4.0)
From the Start menu, choose Settings and then Printers to display
the Printers directory.
3
4
Right-click the KONICA MINOLTA bizhub C10P PCL6 or KONICA
MINOLTA bizhub C10P PS printer icon and choose Delete.
Click Yes to verify the driver deletion.
ꢀ"
When using Windows /NT 4.0, Skip to Step 8.
5
6
(Windows XP/Server2003/2000) Select File / Server Properties from the
menu.
(Windows XP/Server2003/2000) Go to the Driver tab and select KONICA
MINOLTA bizhub C10P PCL6 or KONICA MINOLTA bizhub C10P PS
driver and then click on Remove.
7
(Windows XP/Server2003/2000) Click Yes to verify the driver removal.
11
Uninstalling the Printer Driver (for Windows)
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8
9
Restart your computer.
The KONICA MINOLTA bizhub C10P printer driver will be uninstalled from
your computer.
Displaying Printer Driver Settings
(for Windows)
Windows XP/Server 2003
1
2
From the Start menu, choose Printers and Faxes to display the Printers
and Faxes directory.
Right-click the KONICA MINOLTA bizhub C10P PCL6 or KONICA
MINOLTA bizhub C10P PS printer icon and choose Printing Prefer-
ences.
Windows 2000/NT 4.0
1
2
From the Start menu, point to Settings, and then click Printers to display
the Printers directory.
Display the printer driver settings:
„ Windows 2000—Right-click the KONICA MINOLTA bizhub C10P
PCL6 or KONICA MINOLTA bizhub C10P PS printer icon and choose
Printing Preferences.
„ Windows NT 4.0—Right-click the KONICA MINOLTA bizhub C10P
PCL6 printer icon and choose Document Defaults.
12
Displaying Printer Driver Settings (for Windows)
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Using the PostScript and PCL Printer Driver
Common Buttons
The buttons described below appear on each tab.
OK
Click to exit the Properties dialog box, saving any changes made.
Cancel
Click to exit the Properties dialog box without saving any changes made.
Apply
Click to save all changes without exiting the Properties dialog box.
ꢀ"
Depending on the version of the operating system, Apply may not
appear.
Help
Click to view the help.
13
Using the PostScript and PCL Printer Driver
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Easy Set
To save the current settings, enter a name, and then click Save. Afterward,
the saved settings can be selected from the drop-down list. To change the
registered setting, click Edit.
Select Defaults from the drop-down list to reset the functions in all tabs to
their default values.
„ Name: Type in the name of the settings to be saved.
„ Comment: Add a simple comment to the settings to be saved.
„ Sharing: Specify whether or not the settings to be saved can be used by
other users logged onto the computer.
Paper View
Click the button to display a sample of the page layout in the figure area.
ꢀ"
This button does not appear on the Advanced, Watermark, Quality
and Version tabs.
Printer View
Click the button to display an image of the printer (with all installed options) in
the figure area.
ꢀ"
This button does not appear on the Advanced and Version tabs.
Watermark View
Click this button to display a preview of the watermark.
ꢀ"
This button only appears when the Watermark tab is selected.
Quality View
Click this button to display a sample of the settings selected in the Quality
tab.
ꢀ"
This button only appears when the Quality tab is selected.
Default
Click this button to reset the settings to their defaults.
ꢀ"
This button does not appear on the Advanced and Version tabs.
14
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Advanced Tab (PostScript Printer Driver Only)
The Advanced Tab allows you to
„ Specify the PostScript output method
„ Specify whether or not the error messages of a print job are printed
„ Print a mirror image
„ Specify whether or not the application can directly output PostScript data
Basic Tab
The Basic Tab allows you to
„ Specify the orientation of the media
„ Specify the size of the original document
„ Select the output media size
„ Zoom (expand/reduce) documents
„ Specify the paper source
„ Specify the type of media
„ Specify the number of copies
„ Turn on/off job collation
„ Save a print job on the printer and print it later (Job Retention)
„ Save a confidential job on the printer and protect it with a password
„ Print a single copy for proofing
„ Send a notification by e-mail when printing is finished
„ Specify user information such as e-mail addresses and passwords
Layout Tab
The Layout Tab allows you to
„ Print several pages of a document on the same page (N-up printing)
„ Specify booklet printing
„ Rotate the print image 180 degrees
„ Specify duplex printing
„ Specify whether or not blank pages are printed (PCL printer driver only)
„ Adjust the binding margin (PCL printer driver only)
„ Adjust the printing position (PCL printer driver only)
15
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Cover Page Tab
The Cover Page Tab allows you to
„ Print front and back cover pages and separator pages
„ Specify the paper tray that contains the paper for the front and back cover
pages and separator pages
Overlay Tab
ꢀ"
Be sure to use overlays with print jobs with a paper size and orienta-
tion that matches the overlay form.
In addition, if settings have been specified for “N-up” or “Booklet” in
the printer driver, the overlay form cannot be adjusted to match the
specified settings.
The Overlay Tab allows you to
„ Select the form to use
„ Add or delete overlay files
„ Launch Download Manager to download a form (PostScript printer driver
only)
ꢀ"
Download Manager Application should be installed earlier.
„ Create a form (PCL printer driver only)
„ Specify that the document and form are printed overlapping (PCL printer
driver only)
„ Display the form information (PCL printer driver only)
„ Print the form on All Pages, First Page, Even Pages and Odd Pages
„ Place the form in back of the document or in front on the printed docu-
ment (PCL printer driver only)
Watermark Tab
The Watermark Tab allows you to
„ Select the watermark to be used
„ Create, edit or delete watermarks
„ Print the watermark on the background
„ Lighten the density of the watermark
„ Print the watermark on only the first page
„ Print the watermark repeatedly throughout the all pages
16
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Quality Tab
The Quality Tab allows you to
„ Switch between color and grayscale printing
„ Specify the printer color settings (Quick Color)
„ Specify the resolution for the printout
„ Specify the format of fonts that are to be downloaded
„ Print using the printer’s fonts
Version Tab
The Version Tab allows you to view information about the printer driver.
17
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Working with the Status Monitor
Introduction
The Status Monitor shows information about the current status of the printer.
The Status Monitor can be installed from the Software Utilities CD-ROM.
For details on the installation, refer to the bizhub C10P Reference Guide on
the Documentation CD-ROM.
Operating Environment
The Status Monitor can be used on computers running Windows XP/
Server 2003/2000/NT 4.0 connected to the printer using the Ethernet connec-
tion.
Opening the Status Monitor
Use one of the following steps to open the Status Monitor:
„ Windows XP/Server 2003—From the Start menu, choose All Pro-
grams, KONICA MINOLTA, and then Status Monitor. Double-click the
Status Monitor icon displayed in the taskbar.
„ Windows 2000/NT 4.0—From the Start menu, choose Programs, KON-
ICA MINOLTA, and then Status Monitor. Double-click the Status Monitor
icon displayed in the taskbar.
Using the Status Monitor
Status Tab
„ Select Printer—Selects the printer whose status is displayed. In addition,
the messages that appear in the message window of the selected printer
are displayed.
„ Graphic—Shows a graphic representation of the printer and indicates
where the problem is. The printer graphics will highlight the location error
on the printer.
„ Advanced Options—Click Advanced Options to display the Advanced
Options dialog box. From the Advanced Options dialog box, select
whether the Status Monitor automatically starts when the operating sys-
tem is started.
„ Printer Alerts—Displays text messages that alert you of conditions such
as low toner.
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„ Recovery Instructions—Provides you with explanations of what you
need to do in order to correct problems and recover from error conditions.
Consumables Tab
Displays the usage status (approximate percentage remaining) of each toner
consumables.
„ Refresh—Rechecks the supplies and displays their status.
ꢀ"
Click Help to display windows containing explanations of the Status
Monitor functions. Refer to this help for detailed information.
Recognizing Status Monitor Alerts
When the Status Monitor detects a printing problem, the icon on the Windows
task bar changes from green (normal) to yellow (warning), orange or red
(error), depending on the severity of the printer problem.
Recovering from a Status Monitor Alert
When the Status Monitor notifies you of a printing problem, double-click its
icon on the Windows task bar to open the Status Monitor. The Status Monitor
identifies what type of error has occurred.
Closing the Status Monitor
Click Close to close the Status Monitor window. To exit Status Monitor,
right-click the Status Monitor icon in the taskbar, and then click Exit.
21
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About the Control Panel
The control panel, located on the top of the printer, allows you to direct the
printer’s operation. In addition, it displays the current status of the printer,
including any condition that needs your attention.
1
2
Ready Error
3
4
5
6
Menu
Select
MESSAGE
WINDOW
Cancel
Toner
Y
M
C
K
7
8
Control Panel Indicators and Keys
No.
Indicator
Off
On
1
The printer is not ready The printer is ready to
to accept data.
accept data.
Ready
2
No problem.
The printer requires
operator attention
(usually accompanied by
a status message in the
message window.)
Error
24
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No.
Key
Function
3
„ Moves up in the menu structure
„ Within a menu choice that is changeable char-
acter by character, scrolls upward through the
available characters
4
5
„ Moves right in the menu structure
„ Moves right through the available menu
choices
„ Moves down in the menu structure.
„ Within a menu choice that is changeable char-
acter by character, scrolls downward through
the available characters
6
7
„ Moves left in the menu structure
„ Moves left through the available menu choices
„ Cancels the currently displayed menu choice
„ Allows you to cancel one or all print jobs that
are currently being printed or processed:
1. Press the Cancel key.
2. Press the Right or Left keys to select either
JOB CANCEL/CURRENT JOBor JOB
CANCEL/ALL JOBS.
3. Press the Select key.
The print job(s) is (are) cancelled.
8
„ Enters the menu system
„ Moves down in the menu structure
„ Selects the displayed menu choice
25
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Configuration Menu Overview
The bizhub C10P configuration menu accessible from the control panel is
structured as shown below.
Main Menu
IDLE
PROOF/PRINT MENU*
PRINT MENU
PAPER MENU
QUALITY MENU
INTERFACE MENU
SYSTEM DEFAULT
SERVICE MENU
LANGUAGE
ꢀ"
* This menu item appears only if an optional hard disk is installed.
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PROOF/PRINT MENU
ꢀ"
This menu item appears only if an optional hard disk is installed.
With this menu item, print jobs that were set to be saved on the hard disk by
using Job Retention on the Basic tab of the printer driver can be printed or
deleted.
ꢀ"
All factory default values are shown in bold.
MENU
PROOF/PRINT MENU
*
“User name”
SECURED
“Job name”
PROOF/PRINT
“Job name”
PRINT/HOLD
“Job name”
STORED
“Job name”
PRINT
DELETE
PRINT
DELETE
PRINT
DELETE
PRINT
DELETE
PIN
PIN
COPIES
COPIES
COPIES
XXXX**
XXXX**
1
1
1
COPIES
1
ꢀ"
* If no jobs have been stored on the hard disk, NO STORED JOBS
appears.
** In order to print or delete a secured job, enter the four-digit pass-
word specified from the printer driver. For details on entering the pass-
word, refer to “Entering the Password” on page 29.
28
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Entering the Password
In order to print or delete a secured job, the four-digit password specified from
the printer driver must be entered. Follow the procedure described below to
type in the four-digit password specified from the printer driver.
1
Press the Up and Down keys to increase or decrease the first digit of the
password.
2
3
Press the Right key to move the cursor to the next digit.
Press the Up and Down keys to increase or decrease the second digit of
the password.
4
5
Continue these steps until all four digits of the password are specified.
Press the Menu/Select key.
The PRINT/DELETEselection screen appears.
ꢀ"
If an incorrect password is entered, INVALID ENTRYappears and
the screen for entering the password appears again.
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PRINT MENU
With this menu, printer information, such as the configuration page and the
demo page, can be printed.
PRINT MENU
MENU MAP
CONFIGURATION
STATISTICS PAGE
FONT LIST
POSTSCRIPT
PCL
DIRECTORY LIST
ꢀ"
MENU MAP
All factory default values are shown in bold.
Settings
Prints the menu map.
Settings
Prints the configuration page.
Settings
YES/NO
CONFIGURA-
TION
YES/NO
STATISTICS
PAGE
YES/NO
Prints the statistics page such as the number of pages
printed.
Settings
Prints the PostScript font list.
Settings
FONT LIST POST
YES/NO
SCRIPT
PCL
YES/NO
Prints the PCL font list.
Settings
DIRECTORY
LIST
YES/NO
Prints the directory list of the hard disk and flash.
ꢀ"
If the hard disk drive is not installed, only the flash
directory list is printed.
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PAPER MENU
With this menu, the media used for printing can be managed.
PAPER MENU
INPUT TRAY
DUPLEX*
TRAY 1 MODE
TRAY 1
MEDIA SIZE
MEDIA TYPE
MEDIA SIZE
MEDIA TYPE
WIDTH (xx)
LENGTH (xx)
ORIENTATION
PAGE RECOVERY
TRAY 2**
CUSTOM SIZE
AUTO CONTINUE
TRAY CHAINING**
MAP**
MODE
LOGICAL TRAY 0
LOGICAL TRAY 9
ꢀ"
* This menu item appears only if the duplex option is installed.
** These menu items appear only if the optional lower feeder unit is
installed.
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ꢀ"
INPUT TRAY 1
All factory default values are shown in bold.
Settings
AUTO/CASSETTE
TRAY MODE
When printing from Tray 1, select whether the paper
size and paper type set from the printer driver or the
MEDIA SIZEand MEDIA TYPEsettings set by
selecting PAPER MENU/INPUT TRAY/TRAY 1
in the control panel have priority.
If AUTOis selected, the printer driver settings have
priority during printing.
If CASSETTEis selected, printing is performed
when the printer driver settings and the control
panel settings are all the same.
Settings
TRAY 1 MEDIA
LETTER/LEGAL/
SIZE
EXECTIVE/A4/A5/
B5(JIS)/B5(ISO)/GOVT
LETTER/STATEMENT/
FOLIO/SP FOLIO/UK
QUARTO/FOOLSCAP/GOVT
LEGAL/ENV# 10/ENV
C5/ENV C6/ENV DL/ENV
MONARCH/ENV CHOU#3/
ENV CHOU#4/JPOST/KAI
16/32K/JPOST-D/16K/
ENV YOU#4/PHOTO SIZE
/CUSTOM
Select the setting for the size of paper
loaded into Tray 1.
ꢀ"
The default setting for North
America is LETTER. The default
setting for all other regions is A4.
Settings
MEDIA
TYPE
PLAIN PAPER/
TRANSPARENCY/LABEL/
LETTERHEAD/ENVELOPE/
POSTCARD/THICK/
GLOSSY
Select the setting for the type of paper
loaded into Tray 1.
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Settings
TRAY 2 MEDIA
SIZE
LETTER/A4
Select the setting for the size of paper
loaded into Tray 2.
ꢀ"
The default setting for North
America is LETTER. The default
setting for all other regions is A4.
Settings
MEDIA
TYPE
PLAIN PAPER/
LETTERHEAD
Select the setting for the type of paper
loaded into Tray 2.
Settings
CUSTOM WIDTH
92-216 mm
SIZE
(xx)
(3.63-8.50 in.)
Specify the width of the custom-sized
paper loaded into Tray 1.
ꢀ"
On the model for North America,
the settings appear in inches and
the menu item appears as
WIDTH(IN). On the models for
all other regions, the settings
appear in millimeters and the
menu item appears as
WIDTH(MM).
Settings
LENGTH
(xx)
148-356 mm
(5.83-14.01 in.)
Specify the length of the custom-sized
paper loaded into Tray 1.
ꢀ"
On the model for North America,
the settings appear in inches and
the menu item appears as
LENGTH(IN). On the models for
all other regions, the settings
appear in millimeters and the
menu item appears as
LENGTH(MM).
Settings
AUTO
OFF/ON
CONTINUE
Select whether or not printing continues if the size or
type of paper in the selected paper tray is different
from the size or type of paper for the print job.
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Settings
TRAY
YES/NO
CHAINING
If YESis selected and the specified paper tray runs
out of paper during printing, a paper tray loaded with
paper of the same size is automatically selected so
printing can continue.
If NOis selected and the specified paper tray runs
out of paper, printing stops.
MAP
MODE
Settings ON/OFF
Select whether or not the Tray Mapping
function is used.
LOGI- Settings PHYSICAL TRAY 1/
CAL
PHYSICAL TRAY 2
TRAY
0-9
Specify whether jobs received from
another manufacturer's printer driver are
printed using Tray 1 or Tray 2.
PHYSICAL TRAY 2is the default only
for LOGICAL TRAY 2. The default for
all other logical trays is PHYSICAL
TRAY 1.
Settings
DUPLEX
OFF/SHORTEDGE/LONGEDGE
If OFFis selected, duplex printing is not possible.
If LONGEDGEis selected, the pages will be printed on both sides
of the paper for long-edge binding.
If SHORTEDGEis selected, the pages will be printed on both
sides of the paper for short-edge binding.
Settings
ORIEN-
TATION
PORTRAIT/LANDSCAPE
Specify the orientation of the media.
Settings
PAGE
RECOV-
ERY
ON/OFF
Select whether or not the page is printed again after recovering
from a paper misfeed.
If ONis selected, the page that was misfed is printed again.
If OFFis selected, printing continues with the next page without
printing the misfed page.
34
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QUALITY MENU
With this menu, settings for the print quality can be specified.
QUALITY MENU
REPLACE TONER
BLACK
CYAN
MAGENTA
YELLOW
TONER LOW ACTION
TONER OUT ACTION
AIDC
REQUEST AIDC
MODE
DENSITY CONTROL
BLACK
CYAN
MAGENTA
YELLOW
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ꢀ"
REPLACE BLACK
All factory default values are shown in bold.
Settings
YES/NO
TONER
When YESis selected, the carousel rotates to the
black toner cartridge, so that it can be replaced.
For details on replacing the toner cartridge, refer to
“Replacing a Toner Cartridge” on page 78.
Settings
CYAN
YES/NO
When YESis selected, the carousel rotates to the
cyan toner cartridge, so that it can be replaced.
For details on replacing the toner cartridge, refer to
“Replacing a Toner Cartridge” on page 78.
Settings
MAGENTA
YES/NO
When YESis selected, the carousel rotates to the
magenta toner cartridge, so that it can be replaced.
For details on replacing the toner cartridge, refer to
“Replacing a Toner Cartridge” on page 78.
Settings
YELLOW
YES/NO
When YESis selected, the carousel rotates to the
yellow toner cartridge, so that it can be replaced.
For details on replacing the toner cartridge, refer to
“Replacing a Toner Cartridge” on page 78.
Settings
TONER
LOW
ACTION
YES/ NO
When set to YES, Toner low indication will show up on the control
panel when one or more toner cartridges reach to the low
condition.
Settings
TONER
OUT
ACTION
STOP/CONTINUE
When set to CONTINUE, printing continues even if the toner
cartridge is empty.
When set to STOP, printing stops when the toner cartridge is
empty.
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Settings
AIDC REQUEST
AIDC
NO/YES
If YESis selected, image adjustments are
performed.
Settings
MODE
ON/OFF
If ONis selected, the image adjustments are
applied.
If OFFis selected, image adjustments are not
applied.
Settings
DENSITY BLACK
CONTROL
1/2/3/4/5
Adjust the density of the black toner to one of five
levels.
If 1is selected, the density is at its lightest level. If 5
is selected, the density is at its darkest level.
Settings
CYAN
1/2/3/4/5
Adjust the density of the cyan toner to one of five
levels.
If 1is selected, the density is at its lightest level. If 5
is selected, the density is at its darkest level.
Settings
MAGENTA
YELLOW
1/2/3/4/5
Adjust the density of the magenta toner to one of
five levels.
If 1is selected, the density is at its lightest level. If 5
is selected, the density is at its darkest level.
Settings
1/2/3/4/5
Adjust the density of the yellow toner to one of five
levels.
If 1is selected, the density is at its lightest level. If 5
is selected, the density is at its darkest level.
37
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INTERFACE MENU
With this menu, interface settings can be specified.
ꢀ"
Restart the printer after changing settings in the ETHERNETmenu.
INTERFACE MENU
ETHERNET
TCPIP
ENABLE
DHCP/BOOTP
IP ADDRESS
DEFAULT ROUTER
SUBNET MASK
ENABLE HTTP
ENABLE AUTO IP
FRAME TYPE
NAME
IPX/SPX
ETHERTALK
ETHERNET SPEED
PS PROTOCOL
NAME2
NETZONE
NETZONE2
38
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USB
ENABLE
JOB TIMEOUT
JOB TIMEOUT
PARALLEL
ACTIVE I/F
ꢀ"
ETHER- TCPIP
All factory default values are shown in bold.
Settings
ENABLE
YES/NO
NET
If YESis selected, TCP/IP is enabled.
If NOis selected, TCP/IP is disabled.
Settings
DHCP/
BOOTP
YES/NO
Select whether or not the IP address is
automatically acquired.
If YESis selected, the IP address is auto-
matically acquired.
If NOis selected, the IP address is not
automatically acquired.
Setting
IP
192.168.1.2
ADDRESS
Set the IP address for this printer on the
network.
Use the Up, Down, Left, and Right keys
to specify the value.
If the IP address is manually specified,
DHCP/BOOTPis automatically set to NO.
Setting
DEFAULT
ROUTER
192.168.1.2
Specify the IP address of the router if one
is on the network. Use the Up, Down,
Left, and Right keys to specify the value.
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Setting
SUBNET
MASK
0.0.0.0
Specify the subnet mask for the network.
Use the Up, Down, Left, and Right keys
to specify the value.
Setting
ENABLE
HTTP
YES/NO
Specify whether or not HTTP is used.
If YESis selected, the Web page pro-
vided to the printer by the built-in HTTP
server is enabled.
If NOis selected, the Web page cannot
be used.
Setting
ENABLE
AUTO
IP
YES/NO
Select whether or not the IP address is
automatically acquired when DHCP/
BOOTP and PING, ARP are not
functioning or when there is no response.
If NOis selected, the IP address is not
automatically acquired.
If YESis selected, the IP address is
automatically acquired.
Settings
IPX/SPX FRAME
TYPE
AUTO/802.2/802.3/
ETHER II/SNAP
Specify the protocol used with NetWare.
Settings
ETHER
TALK
NAME
bizhub C10P
Specify the name of the printer for finding
printers with Macintosh EtherTalk.
The printer name can contain a maxi-
mum of 16 characters.
Settings
NAME2
-
Specify the name of the printer for finding
printers with Macintosh EtherTalk.
The printer name can contain a maxi-
mum of 16 characters.
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Settings
NET
,
ZONE
Specify the Macintosh EtherTalk zone.
The zone name can contain a maximum
of 16 characters.
Settings
NET
-
ZONE2
Specify the Macintosh EtherTalk zone.
The zone name can contain a maximum
of 16 characters.
Settings
ETHERNET
SPEED
AUTO/100 FULL DUPLEX/
100 HALF DUPLEX/
10 FULL DUPLEX/
10 HALF DUPLEX
Specify the transmission speed for the network and
the transmission method for bi-directional
transmission.
Settings
PS
BINARY/QUOTED BINARY
PROTOCOL
Select whether PostScript jobs are received in the
binary format or the quoted format.
Settings
USB
ENABLE
YES/NO
If YESis selected, USB is enabled.
If NOis selected, USB is disabled.
Settings
JOB
0-60-999
TIMEOUT
Specify the length of time (in seconds) until the print
job being received is timed out when USB is being
used.
Settings
PARAL- JOB
0-30-999
LEL
TIMEOUT
Specify the length of time (in seconds) until the print
job being received is timed out when Parallel is
being used.
Settings
ACTIVE
I/F
ETHERNET/PARALLEL
Specify the interface to be used.
An Ethernet and parallel connection cannot be used at the same
time.
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SYSTEM DEFAULT MENU
With this menu, settings can be specified to adjust the operation of the printer,
such as the time until the machine enters Energy Saver mode.
SYSTEM DEFAULT
PRINT QUALITY
COLOR MODE
EMULATIONS
DEFAULT
AUTO DEFAULT
POSTSCRIPT
ERROR PAGE
LINE TERMINATION
FONT
PCL
PITCH SIZE
FONT NUMBER
POINT SIZE
SYMBOL SET
STARTUP OPTIONS
DATE & TIME*
ENERGY SAVER
START PAGE
SYSSTART*
ENERGY SAVER MGT**
SECURITY
CONFIG
ENABLE
SET PASSWORD
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CAPTURE PRT JOB*
FORMAT
FORMAT FLASH
FORMAT DISK*
RESTORE FACTORY
SAVE CUSTOM
RESTORE CUSTOM
RESTORE/SAVE
ꢀ"
ꢀ"
PRINT
QUAL-
ITY
* These menu items appear only if an optional hard disk is installed.
** This menu item appears only on 120 V units.
All factory default values are shown in bold.
Settings
Select the image quality for prints.
HIGH/STANDARD
Settings
Specify whether printing is in full color or grayscale.
COLOR
MODE
COLOR/GRAYSCALE
Settings
EMULA- DEFAULT
TIONS
AUTOMATIC/POSTSCRIPT/PCL5/
PCL XL/HEX DUMP/PDF
Specify the printer control language.
If AUTOis selected, the printer automatically selects
the printer control language from the data stream.
Settings
AUTO
PCL5/POSTSCRIPT
DEFAULT
Select the printer description language when it
cannot be identified from the data and DEFAULTis
set to AUTOMATIC.
Settings
POST-
ERROR
ON/OFF
SCRIPT PAGE
Select whether or not an error page is
printed when a PostScript error occurs.
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Settings
PCL
LINE
TERMI-
NATION
CR=CR LF=CRLF/
CR=CR LF=LF/
CR=CRLF LF=LF/
CR=CRLF LF=CRLF
Select the definitions of the CR/LF codes
in the PCL language.
Settings
FONT PITCH
SIZE
44-1000-9999
Specify the bitmap font size in
the PCL language.
Settings
FONT
0-32767
NUMBER
Specify the font used with the
PCL language.
The font numbers that appear
correspond to the PCL font
list. For details on printing the
font list, refer to “PRINT
MENU” on page 30.
Settings
POINT
SIZE
400-1200-
99975
Specify the outline font size in
the PCL language.
Specify the symbol set used
with the PCL language.
SYMBOL
SET
The default setting is PC8.
Settings
STARTUP START
OPTIONS PAGE
NO/YES
Select whether or not a startup page is printed when
the printer is turned on.
If YESis selected, the startup page is printed when
the printer is turned on.
If NOis selected, the startup page is not printed.
44
Configuration Menu Overview
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Settings
SYSSTART
NO/YES
Select whether or not the PostScript format
definitions file is applied when the printer is turned
on.
If YESis selected, the PostScript format definitions
file is applied.
If NOis selected, the PostScript format definitions
file is not applied.
Settings
DATE &
TIME
yyyymmdd:hhmmss
Set the date and time on the hard disk’s time-of-day (TOD) clock.
The settings appear in the following order: year, month, day:hour,
minutes, seconds.
Settings
ENERGY
SAVER
15 MINUTES/30 MINUTES/1 HOUR/
2 HOURS
Specify the length of time until the machine enters Energy Saver
mode.
This menu item appears only when ENERGY SAVERis set to
ON.
ꢀ" 2 HOURSis displayed only on 120 V units.
Settings
ENERGY
SAVER
MGT
ON/OFF
If ONis selected, the machine will enter Energy Saver mode.
If OFFis selected, the machine will not enter Energy Saver
mode.
ꢀ"
This menu item is displayed only on 120 V units.
45
Configuration Menu Overview
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Settings
SECU- CONFIG ENABLE
RITY
OFF/ON
Select whether or not the menus are
protected with a password.
If ONis selected, all menus are protected
with a password.
Settings
SET
SYSADMIN
PASS-
WORD
Specify the password for displaying the
menus. The specified password is
applied only if SECURITY/CONFIG/
ENABLEis set to ON.
The password can contain a maximum of
16 characters.
Settings
CAP-
TURE
PRT
OFF/ON/PRINT
Select whether or not received print jobs are saved on the hard
disk.
JOB
If OFFis selected, print jobs are not saved on the hard disk.
If ONis selected, received print jobs are saved on the hard disk
without being printed.
If PRINTis selected, received print jobs are printed and saved
on the hard disk.
Settings
FORMAT FORMAT
FLASH
NO/YES
Select whether or not to initialize the flash RAM.
If YESis selected, the flash RAM is initialized.
Settings
FORMAT
DISK
NO/YES
Select whether or not to initialize the hard disk.
If YESis selected, the hard disk is initialized.
46
Configuration Menu Overview
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Settings
RESTORE RESTORE
NO/YES
/SAVE
FACTORY
Select whether or not all menu items are reset to
their initial settings.
If YESis selected, all menu items are reset to their
initial settings.
Settings
SAVE
NO/YES
CUSTOM
Select whether or not all changed menu settings are
saved.
If YESis selected, all changes are saved.
Settings
RESTORE
CUSTOM
NO/YES
Select whether or not menu items are reverted to
the previously saved settings.
If YESis selected, the menu items revert to the
previously saved settings.
SERVICE MENU
With this menu, the service representative can adjust the printer and perform
maintenance operations. This menu cannot be used by the user.
LANGUAGE MENU
The display language of the message window
can be changed to the required language.
ENGLISH/FRANCAIS/
DEUTSCH/ESPANOL/
ITALIANO/PORTUGES/
CESKY/JAPANESE
The default setting is English.
47
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Configuration Menu Overview
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Media Specifications
What types and sizes of media can I load?
Media
Media Size
Tray*
Duplex
Yes
Inch
8.2 x 11.7
Millimeter
A4
210.0 x 297.0
148.0 x 210.0
182.0 x 257.0
176.0 x 250.0
184.0 x 267.0
210.0 x 330.0
203.2 x 330.2
185.0 x 260.0
195.0 x 270.0
130.0 x 185.0
215.9 x 355.6
216.0 x 330.0
215.9 x 279.4
215.9 x 322.3
203.2 x 266.7
140.0 x 216.0
203.2 x 254.0
100.0 x 148.0
148.0 x 200.0
162.0 x 229.0
114.0 x 162.0
104.7 x 241.3
110.0 x 220.0
98.4 x 190.5
120.0 x 235.0
90.0 x 205.0
105.0 x 235.0
102.0 x 152.0
1/2
1
A5
5.9 x 8.3
7.2 x 10.1
6.9 x 9.8
7.25 x 10.5
8.3 x 13.0
8.0 x 13.0
7.3 x 10.2
7.7 x 10.6
5.1 x 7.3
8.5 x 14.0
8.5 x 13.0
8.5 x 11.0
8.5 x 12.69
8.0 x 10.5
5.5 x 8.5
8.0 x 10.0
3.9 x 5.8
5.8 x 7.9
6.4 x 9.0
4.5 x 6.4
4.125 x 9.5
4.3 x 8.7
3.875 x 7.5
4.7 x 9.2
3.5 x 8.1
4.1 x 9.3
4.0 x 6.0
No
No
No
No
Yes
Yes
No
No
No
Yes
Yes
Yes
Yes
No
No
No
No
No
No
No
No
No
No
No
No
No
No
B5 (JIS)
B5 (ISO)
Executive
Folio
1
1
1
1
Foolscap
Kai 16
16K
1
1
1
32K
1
Legal
1
Government Legal
Letter
1
1/2
1
SP Folio
Government Letter
Statement
1
1
UK Quarto
1
Japanese Postcard
Japanese Postcard-D
Envelope C5
1
1
1
Envelope C6
1
Envelope Com10
Envelope DL
1
1
Envelope Monarch
Envelope Chou #3
Envelope Chou #4
Envelope You #4
Photo Size 4x6"/10x15
1
1
1
1
1
Thick Stock, Glossy —Only supported for letter, A4, or smaller media.
Custom Size, Minimum
Custom Size, Maximum
3.6 x 5.9
92.0 x 148.0
216.0 x 356.0
1
1
No**
Yes
8.5 x 14.0
Notes: * Tray 1 = Multipurpose
Tray 2 = Plain paper only
** The minimum possible size for duplex printing is 92.0 x 276.0 mm
(3.63 x 10.87").
ꢀ"
For custom sizes, use the printer driver to specify the settings within
the ranges shown in the above table.
50
Media Specifications
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Media Types
Before purchasing a large quantity of special media, do a trial print with the
same media and check the print quality.
Keep media on a flat, level surface in its original wrapper until it is time to
load it. For a list of approved media, refer to printer.konicaminolta.com.
Plain Paper
Capacity
Tray 1
Tray 2
Up to 200 sheets, depending on the paper
weight
Up to 500 sheets, depending on the paper
weight
Orientation Face up
Driver
Plain paper
Media Type
Weight
60 to 90 g/m² (16 to 24 lb bond)
Duplexing See page 50 for supported sizes.
Use plain paper that is
„ Suitable for plain paper laser printers, such as standard or recycled office
paper.
Note
Do not use the media types listed below. These could cause poor print
quality, media misfeeds, or damage to the printer.
DO NOT use media that is
„ Coated with a processed surface (such as carbon paper, digitally gloss-
coated media, and colored paper that has been treated)
„ Carbon backed
„ Unapproved iron-on transfer media (such as heat-sensitive paper,
heat-pressure paper, and heat-press transfer paper)
„ Cold-water-transfer paper
„ Pressure sensitive
„ Designed specifically for inkjet printers (such as superfine paper, glossy
film, and postcards)
„ Already been printed on by another printer, copier, or fax machine
„ Dusty
„ Wet (or damp)
51
Media Types
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ꢀ"
Keep media between 35% and 85% relative humidity. Toner does
not adhere well to moist or wet paper.
„ Layered
„ Adhesive
„ Folded, creased, curled, embossed, warped, or wrinkled
„ Perforated, three-hole punched, or torn
„ Too slick, too coarse, or too textured
„ Different in texture (roughness) on the front and back
„ Too thin or too thick
„ Stuck together with static electricity
„ Composed of foil or gilt; too luminous
„ Heat sensitive or cannot withstand the fusing temperature (180°C
[356°F])
„ Irregularly shaped (not rectangular or not cut at right angles)
„ Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons
„ Acidic
„ Any other media that is not approved
Thick Stock
Paper thicker than 90 g/m2 (24 lb bond) is referred to as thick stock. Test all
thick stock to ensure acceptable performance and to ensure that the image
does not shift.
Capacity
Tray 1
Up to 50 thick stock sheets, depending on
their thickness
Tray 2
Not supported
Orientation Face up
Driver
Thick
Media Type
Weight
91 to 163 g/m² (25 to 43 lb)
Duplexing Not supported
ꢀ"
43 lb bond is also referred to as 90 lb index stock.
52
Media Types
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DO NOT use thick stock that is
„ Mixed with any other media in the trays (as this will cause printer misfeed-
ing)
Envelopes
Print on the front (address) side only. Some parts of the envelope consist of
three layers of paper—the front, back, and flap. Anything printed in these lay-
ered regions may be lost or faded.
Capacity
Tray 1
Up to 10 envelopes, depending on their
thickness
Tray 2
Not supported
Orientation Face up
Driver
Envelope
Media Type
Weight
60 to 163 g/m² (16 to 43 lb bond)
Duplexing Not supported
Use envelopes that are
„ Common office envelopes approved for laser printing with diagonal joints,
sharp folds and edges, and ordinary gummed flaps
ꢀ"
Because the envelopes pass through heated rollers, the gummed
area on the flaps may seal. Using envelopes with emulsion-based
glue avoids this problem.
„ Approved for laser printing
„ Dry
DO NOT use envelopes that have
„ Sticky flaps
„ Tape seals, metal clasps, paper clips, fasteners, or peel-off strips for seal-
ing
„ Transparent windows
„ Too rough of a surface
„ Material that will melt, vaporize, offset, discolor, or emit dangerous fumes
„ Been presealed
53
Media Types
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Labels
A sheet of labels consists of a face sheet (the printing surface), adhesive, and
a carrier sheet:
„ The face sheet must follow the plain paper specification.
„ The face sheet surface must cover the entire carrier sheet, and no adhe-
sive should come through on the surface.
You can print continuously with label sheets. However, this could affect the
media feed, depending on the media quality and printing environment. If
problems occur, stop the continuous printing and print one sheet at a time.
Try printing your data on a sheet of plain paper first to check placement.
Check your application documentation for more information on printing labels.
Capacity
Tray 1
Up to 50 label sheets, depending on their
thickness
Tray 2
Not supported
Orientation Face up
Driver
Label
Media Type
Weight
60 to 163 g/m² (16 to 90 lb)
Duplexing Not supported
Use label sheets that are
„ Recommended for laser printers
DO NOT use label sheets that
„ Have labels that easily peel off or have parts of the label already removed
„ Have backing sheets that have peeled away or have exposed adhesive
ꢀ"
Labels may stick to the fuser, causing them to peel off and media
misfeeds to occur.
„ Are precut or perforated
OK to use
Do not use
Shiny backed paper
Full-page labels
(uncut)
54
Media Types
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Letterhead
Try printing your data on a sheet of plain paper first to check placement.
Capacity
Tray 1
Up to 50 sheets, depending on their size and
thickness
Tray 2
Not supported
Orientation Face up
Driver
Letterhead
Media Type
Weight
60 to 90 g/m² (16 to 24 lb bond)
Duplexing See page 50 for supported sizes (face up—top of page first).
Postcards
Try printing your data on a sheet of plain paper first to check placement.
Capacity
Tray 1
Up to 50 postcards, depending on their
thickness
Tray 2
Not supported
Orientation Face up
Driver
Postcard
Media Type
Weight
60 to 163 g/m² (16 to 90 lb)
Duplexing Not supported
55
Media Types
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Use postcards that are
„ Approved for laser printers
DO NOT use postcards that are
„ Coated
„ Designed for inkjet printers
„ Precut or perforated
„ Preprinted or multicolored
ꢀ"
If the postcard is warped, press on the warped
area before putting it in Tray 1.
„ Folded or wrinkled
Transparencies
ꢀ"
ꢀ"
ꢀ"
Do not fan transparencies before loading them. Resulting static elec-
tricity may cause printing errors.
If you touch the face of the transparencies with your bare hands, print
quality may be affected.
Keep the printer path clean. Transparencies are especially sensitive to
a dirty media path. If there are shadows on either the top or the bottom
of the sheets, see chapter 7, “Maintaining the Printer” .
ꢀ"
Remove transparencies as soon as possible from the output tray to
avoid static buildup.
You can print continuously with transparencies. However, this could affect the
media feed, depending on the media quality, static buildup, and printing envi-
ronment.
Try printing your data on a sheet of plain paper first to check placement.
56
Media Types
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ꢀ"
If you have problems feeding 50 sheets, try loading only 1–10 sheets
at a time. Loading a large number of transparencies at one time may
cause static buildup, causing feeding problems.
Capacity
Tray 1
Up to 50 transparencies, depending on their
thickness
Tray 2
Not supported
Orientation Face up
Driver
Transparency
Media Type
Duplexing Not supported
ꢀ"
Always first test a small quantity of a particular type of transparency.
Use transparencies that are
„ Approved for laser printing
DO NOT use transparencies that
„ Have static electricity that will cause them to stick together
„ Are specified for inkjet printers only
Glossy Stock
Test all glossy stock to ensure acceptable performance and to ensure that the
image does not shift.
Capacity
Tray 1
Up to 50 glossy sheets, depending on their
thickness
Tray 2
Not supported
Orientation Face up
Driver
Glossy
Media Type
Weight
60 to 90 g/m² (16 to 24 lb)
Duplexing Not supported
DO NOT use glossy stock that is
„ Mixed with any other media in the trays (as this will cause printer misfeed-
ing)
„ Specified for inkjet printers only
57
Media Types
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What Is the Guaranteed Imageable (Printable) Area?
The printable area on all media sizes is
up to 4 mm (0.157") from the edges of
the media.
a
a
a
Each media size has a specific image-
able area, the maximum area on which
the printer can print clearly and without
distortion.
Printable
Area
This area is subject to both hardware
limits (the physical media size and the
margins required by the printer) and
software constraints (the amount of
a
a = 4 mm (0.157")
memory available for the full-page frame buffer). The guaranteed imageable
(printable) area for all media sizes is the page size minus 4 mm (0.157") from
all edges of the media.
ꢀ"
ꢀ"
When printing in color on legal-size media, the bottom margin is
17.0 mm (0.669").
When printing on glossy stock, the top margin is 10 mm (0.394").
Imageable Area—Envelopes
Envelopes have a nonguaranteed imageable area that varies with envelope
type.
ꢀ"
The envelope
print orienta-
tion is deter-
mined by
your applica-
tion.
Nonimageable area 4 mm (0.157")
Nonguaranteed area
Guaranteed
area
Page Margins
Margins are set through your application. Some applications allow you to set
custom page sizes and margins while others have only standard page sizes
and margins from which to choose. If you choose a standard format, you may
lose part of your image (due to imageable area constraints). If you can cus-
tom-size your page in your application, use those sizes given for the imagea-
ble area for optimum results.
58
Media Types
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Loading Media
How do I load media?
Take off the top and bottom sheets of a
ream of paper. Holding a stack of approx-
imately 200 sheets at a time, fan the
stack to prevent static buildup before
inserting it in a tray.
ꢀ"
Do not fan transparencies.
Note
Although this printer was designed for printing on a wide range of
media types, it is not intended to print exclusively on a single media
type except plain paper. Continuous printing on media other than plain
paper (such as envelopes, labels, thick stock, or transparencies) may
adversely affect print quality or reduce engine life.
When refilling media, first remove any media remaining in the tray. Stack it
with the new media, even the edges, then reload it.
Do not mix media of different types and sizes, as this will cause media mis-
feeds.
Tray 1 (Multipurpose Tray)
For details on the types and sizes of media that can be printed from Tray 1,
refer to “Media Specifications” on page 50.
Loading Plain Paper
1
Remove the lid from Tray 1, and
then open the front panel of Tray
1.
59
Loading Media
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2
Slide the media guides to pro-
vide more space between them.
3
Load the paper face up in the
tray.
ꢀ"
Do not load paper above
the M mark. Up to 200
sheets (80 g/m2 [22 lb]) of
plain paper can be
loaded into the tray at
one time.
60
Loading Media
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4
5
Slide the media guides against
the edges of the paper.
Close the front panel of Tray 1
tray, and then reattach the lid.
Other Media
When loading media other than plain paper, set the media mode (for exam-
ple, Envelope, Glossy, Label, Thick Stock or Transparency) in the driver for
optimum print quality.
61
Loading Media
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Loading Envelopes
1
Remove the lid from Tray 1, and
then open the front panel of
Tray 1.
2
3
Remove any media from the tray.
Slide the media guides to pro-
vide more space between them.
4
Load the envelopes flap side
down in the tray.
ꢀ"
Before loading enve-
lopes, press them down
to make sure that all air is
removed, and make sure
that the folds of the flaps
are firmly pressed; other-
wise the envelopes may
become wrinkled or a
media misfeed may
occur.
ꢀ"
Up to 10 envelopes can be loaded into the tray at one time.
62
Loading Media
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ꢀ"
For envelopes with the
flap along the long edge,
load the envelopes with
the flap toward the left of
the printer.
5
6
Slide the media guides against
the edges of the envelopes.
Close the front panel of Tray 1
tray, and then reattach the lid.
63
Loading Media
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7
Pull the lever, and then open the
top cover.
ꢀ"
If there is paper in the
output tray, remove it.
Fold up the output tray
before opening the top
cover.
ꢀ"
Do not touch the transfer
belt.
8
Raise the fuser separator levers
on the fuser unit.
64
Loading Media
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Note
Since a media misfeed or
decreased print quality may
occur, be sure to return the levers
on the fuser unit to the setting for
plain paper before printing on
media other than envelopes.
9
Carefully close the top cover.
ꢀ"
Before printing on media
other than envelopes, be
sure to move the fuser
separator levers on the
fuser unit to its original
position.
65
Loading Media
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Loading Labels/Postcard/Thick Stock/Glossy Stock and
Transparency
1
Remove the lid from Tray 1, and
then open the front panel of
Tray 1.
2
3
Remove any media from the tray.
Slide the media guides to pro-
vide more space between them.
4
Load the media face up in the
tray.
ꢀ"
Up to 50 sheets can be
loaded into the tray at
one time.
66
Loading Media
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2
Lift up Tray 2 to remove it.
3
4
Remove the lid from Tray 2.
Press down the media pressure
plate to lock it into place.
68
Loading Media
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5
Load the paper face up in the
tray.
ꢀ"
Do not load above the
100% line. Up to 500
sheets (80 g/m2 [22 lb]) of
plain paper can be
loaded into the tray at
one time.
100%
75
50
6
Reattach the lid to Tray 2.
69
Loading Media
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7
Reinsert Tray 2 into the printer.
70
Loading Media
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Duplexing
refers to how effectively paper blocks out what is written on the opposite side
of the page. If the paper has low opacity (high translucency), then the printed
data from one side of the page will show through to the other side. Check
your application for margin information. For best results, print a small quantity
to make sure the opacity is acceptable.
Duplex (Double sided) printing can be done automatically with the duplex
option installed and selected.
Note
Only plain paper, 60–90 g/m2 (16–24 lb bond) can be autoduplexed. See
“Media Specifications” on page 50.
Duplexing envelopes, labels, transparencies, or glossy is not
supported.
How do I autoduplex?
You should verify that the duplex option is physically installed on the printer to
successfully duplex the job.
Check your application to determine how to set your margins for duplex
printing.
The following Binding Position settings are available.
If “Short Edge” is selected, the pages will be laid out to flip
at the top.
1
1
3
If “Long Edge” is selected, the pages will be laid out to flip
at the sides.
1
1
3
71
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In addition, if “N-up” has been set to “Booklet”, autoduplex printing is per-
formed.
The following Order settings are available when “Booklet” is selected.
If “Left Binding” is selected, the pages can be folded as a
left-bound booklet.
1
1
3
If “Right Binding” is selected, the pages can be folded as a
right-bound booklet.
1
3
1
3
1
2
3
Load plain paper into the tray.
From the printer driver, specify the layout for duplex printing.
Click OK.
ꢀ"
With autoduplexing, the back side is printed first, and then the front
side is printed.
Output Tray
All printed media is output to the face-down output tray on top of the printer.
This tray has a capacity of approximately 200 sheets (A4/Letter) of 80 g/m2
(22 lb) paper.
ꢀ"
ꢀ"
If the media is stacked too high in the output tray, your printer may
experience media misfeeds, excessive media curl, or static buildup.
Remove transparencies as soon as possible from the output tray to
avoid static buildup.
72
Output Tray
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Media Storage
How do I store media?
„ Keep media on a flat, level surface in its original wrapper until it is time to
load it.
Media that has been stored for a long time out of its packaging may dry up
too much and cause misfeeding.
„ If media has been removed from its wrapper, place it in its original pack-
aging and store in a cool, dark place on a level surface.
„ Avoid moisture, excessive humidity, direct sunlight, excessive heat (above
35°C [95°F]), and dust.
„ Avoid media leaning against other objects or placing it in an upright posi-
tion.
Before using stored media, do a trial print and check print quality.
73
Media Storage
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74
Media Storage
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Replacing Consumables
Note
Failure to follow instructions as outlined in this manual could result in
voiding your warranty.
About Toner Cartridges
Your printer uses four toner cartridges: black, yellow, magenta, and cyan.
Handle the toner cartridges carefully to avoid spilling toner inside the printer
or on yourself.
ꢀ"
ꢀ"
Install only new toner cartridges in your printer. If a used toner car-
tridge is installed, the indicator message will not clear and the supplies
status in the Status Display will not be updated.
The toner is nontoxic. If you get toner on your skin, wash it off with
cool water and a mild soap. If you get toner on your clothes, lightly
dust them off as best as you can. If some toner remains on your
clothes, use cool, not hot water, to rinse the toner off.
CAUTION
If you get toner in your eyes, wash it out immediately with cool water
and consult a doctor.
Note
Do not use refilled toner cartridges or unapproved toner cartridges. Any
damage to the printer or quality problems caused by a refilled toner
cartridge or unapproved toner cartridge will void your warranty. No
technical support is provided to recover from these problems.
76
Replacing Consumables
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When replacing a toner cartridge, refer to the following table. For optimum
print quality and performance, use only approved KONICA MINOLTA toner
cartridges for your specific printer type, as listed in the table below. If you
open the top cover, you can find your printer type and the toner cartridge part
numbers on the consumables reorder label inside your printer.
Printer
Type
Printer Part
Number
Toner Cartridge Type
Toner Cartridge
Part Number
High-Capacity Toner Cartridge - Black (K)
High-Capacity Toner Cartridge - Yellow (Y)
High-Capacity Toner Cartridge - Magenta (M)
High-Capacity Toner Cartridge - Cyan (C)
High-Capacity Toner Cartridge - Black (K)
High-Capacity Toner Cartridge - Yellow (Y)
High-Capacity Toner Cartridge - Magenta (M)
High-Capacity Toner Cartridge - Cyan (C)
A00W-864
A00W-865
A00W-866
A00W-867
A00W-874
A00W-875
A00W-876
A00W-877
AM
EU
A00V-015
A00V-025
Keep toner cartridges:
„ In their packaging until you’re ready to install them.
„ In a cool, dry location away from sunlight (due to heat).
The maximum storage temperature is 35° C (95° F) and the maximum
storage humidity is 85% (noncondensing). If the toner cartridge is moved
from a cold place to a warm, humid place, condensation may occur,
degrading print quality. Allow the toner to adapt to the environment for
about one hour before use.
„ Level during handling and storage.
Do not hold, stand or store
cartridges on their ends or turn
them upside down; the toner
inside the cartridges may
become caked or unequally
distributed.
„ Away from salty air and corrosive gases such as aerosols.
77
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Replacing a Toner Cartridge
Note
Be careful not to spill toner while replacing a toner cartridge. If toner
spills, immediately wipe it off with a soft, dry cloth.
If TONER OUT ACTIONon the QUALITY/TONER OUT ACTIONmenu
is set to STOP, the message REPLACE X TONER(where “X” represents the
color of the toner) appears when a toner cartridge becomes empty. Follow the
steps below to replace the toner cartridge.
ꢀ"
If TONER OUT ACTIONon the QUALITY/TONER OUT ACTION
menu is set to CONTINUE, the message X EMPTYappears.
1
Check the message window to see which color of toner is empty.
Perform the operation described below to automatically rotate the carou-
sel to move the toner cartridge for the specified color, so that it can be
replaced.
Press Key
Until Display Reads
REPLACE X TONER or
X EMPTY
MENU
PRINT MENU
If the hard disk drive is installed, the
PROOF/PRINT MENUappears.
MENU
× 2 (or × 3)
QUALITY MENU
REPLACE TONER
BLACK
X
Press until appropriate
color (X) is displayed.
78
Replacing Consumables
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Press Key
Until Display Reads
PLEASE WAIT
Then, it displays OPEN
DOOR AND/REPLACE X TONER
2
Pull the lever, and then open the
top cover.
ꢀ"
If there is paper in the
output tray, remove it.
Fold up the output tray
before opening the top
cover.
ꢀ"
Do not touch the transfer
belt.
3
Open the front cover and check
that the toner cartridge to be
replaced has rotated to the
exchange position.
79
Replacing Consumables
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ꢀ"
You can identify the toner cartridge by the color of the handle and
by the letter molded into the handle: C (cyan), M (magenta), Y (yel-
low) and K (black).
4
Pull the handle on the toner car-
tridge toward you, and then pull
the toner cartridge up to remove
it.
ꢀ"
Do not manually rotate
the toner cartridge carou-
sel. In addition, do not
rotate the carousel with
force; otherwise it may be
damaged.
Note
Dispose of the empty toner cartridge according to your local
regulations. Do not burn the toner cartridge.
5
6
Prepare a new toner cartridge.
Shake the cartridge a few times
to distribute the toner.
ꢀ"
Make sure that the toner
roller cover is securely
attached before shaking
the toner cartridge.
80
Replacing Consumables
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7
8
Remove the cover from the
toner roller.
ꢀ"
Do not touch or scratch
the toner roller.
Align the shaft on each end of
the toner cartridge with its hold-
ers, and then insert the car-
tridge.
ꢀ"
Before inserting the toner
cartridge, make sure that
the color of the toner car-
tridge to be installed is
the same as the label on
the toner cartridge carou-
sel.
9
Press down on the toner car-
tridge until it snaps into place.
81
Replacing Consumables
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10
11
Close the front cover.
Carefully close the top cover.
ꢀ"
The printer must complete a calibration cycle (less than 2 minutes)
after the toner cartridge has been replaced. If you open the top
cover before the message IDLEappears, the printer stops and
repeats the calibration cycle.
82
Replacing Consumables
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Replacing the Drum Cartridge
1
Pull the lever, and then open the
top cover.
ꢀ"
If there is paper in the
output tray, remove it.
Fold up the output tray
before opening the top
cover.
ꢀ"
Do not touch the transfer
belt.
2
Carefully pull out the drum car-
tridge.
Note
Dispose of the used drum cartridge according to your local
regulations. Do not burn the drum cartridge.
83
Replacing Consumables
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3
Prepare a new drum cartridge.
ꢀ"
Do not touch the PC
drum on the drum car-
tridge.
4
Install the new drum cartridge.
84
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5
Carefully close the top cover.
ꢀ"
The printer must complete a calibration cycle (less than 2 minutes)
after the drum cartridge has been replaced. If you open the top
cover before the message IDLEappears, the printer stops and
repeats the calibration cycle.
85
Replacing Consumables
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Replacing the Backup Battery
If the backup battery is dead, the printer’s date and time cannot be retained.
Follow the procedure described below to replace the backup battery.
Note
It’s very important to protect the printer controller board and any
associated circuit boards from electrostatic damage. Before performing
this procedure, review the antistatic caution on Page 136. In addition,
always handle circuit boards by the edges only.
1
Turn off the printer and discon-
nect the power cord and inter-
face cables.
ꢀ"
If the duplex option is
installed, remove it.
2
Using a screwdriver, remove the
screw on the back of the printer.
86
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3
Remove the rear panel.
ꢀ"
Since there are two
hooks on the right side of
the panel, remove the
rear panel by slightly pull-
ing the left side of the
panel toward you, then
sliding the panel off to the
left.
4
While holding the tab on the
hard disk mounting pin slid to the
left, remove the hard disk.
5
Remove the backup battery from
the back of the hard disk.
87
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6
7
Install a new backup battery.
ꢀ"
When installing the new
backup battery, make
sure that the + side faces
up.
Attach the hard disk to the
printer controller board.
8
9
Reinstall the panel and tighten the screw.
ꢀ"
If you removed the duplex option in step1, reinstall it.
Reconnect all interface cables.
88
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10
Reconnect the power cord, and
turn on the printer.
11 From the control panel, select SYSTEM DEFAULT/DATE & TIME,
and then set the date and time.
89
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90
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Maintaining the Printer
CAUTION
Read all caution and warning labels carefully, making sure to follow any
instructions contained in them. These labels are located on the inside of
the printer’s covers and the interior of the printer body.
Handle the printer with care to preserve its life. Abuse handling may cause
damage and void your warranty. If dust and paper scraps remain on the
inside or outside of the printer, printer performance and print quality will suffer,
so the printer should be cleaned periodically. Keep the following guidelines in
mind.
WARNING!
Turn off the printer, unplug the power cord, and disconnect all interface
cables before cleaning. Do not spill water or detergent into the printer;
otherwise the printer will be damaged and an electric shock may occur.
CAUTION
The fuser unit is hot. When the top cover is opened, the fuser
unit temperature drops gradually (one hour wait time).
„ Be careful when cleaning the inside of the printer or removing media mis-
feeds, as the fuser unit and other internal parts may be very hot.
„ Do not place anything on top of the printer.
„ Use a soft cloth to clean the printer.
„ Never spray cleaning solutions directly on the printer’s surface; the spray
could penetrate through the air vents of the printer and damage the inter-
nal circuits.
„ Avoid using abrasive or corrosive solutions or solutions that contain sol-
vents (such as alcohol and benzene) to clean the printer.
„ Always test any cleaning solution (such as mild detergent) on a small
inconspicuous area of your printer to check the solution’s performance.
„ Never use sharp or rough implements, such as wire or plastic cleaning
pads.
„ Always close the printer’s covers gently. Never subject the printer to vibra-
tion.
„ Do not cover the printer immediately after using it. Turn it off and wait until
it cools down.
92
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„ Do not leave the printer’s covers open for any length of time, especially in
well-lit places; light may damage the drum cartridge.
„ Do not open the printer during printing.
„ Do not tap media stacks on the printer.
„ Do not lubricate or disassemble the printer.
„ Do not tilt the printer.
„ Do not touch the electrical contacts, gears, or laser devices. Doing so
may damage the printer and cause the print quality to deteriorate.
„ Keep media in the output tray at a minimum level. If the media is stocked
too high, your printer may experience media misfeeds and excessive
media curl.
„ Keep the printer level to avoid
toner spillage.
„ When lifting the printer, grasp
the areas shown in the figure.
ꢀ"
If you have the duplex option
or Tray 2 installed, remove
the option before lifting the
printer. Do not lift the printer
with the options.
„ If you get toner on your skin, wash it off with cool water and a mild soap.
CAUTION
If you get toner in your eyes, wash it out immediately with cool water
and consult a doctor.
„ Make sure any parts removed during cleaning are replaced before you
plug in the printer.
93
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Cleaning the Printer
CAUTION
Be sure to turn off the printer and unplug the power cord before
cleaning.
Exterior
Control Panel
Ventilation Grill
Ready Error
Menu
Select
Cancel
Toner
Y
M
C
K
Printer Exterior
Filter
94
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Interior
Cleaning the Media Feed Roller and Laser Lens
1
Pull the lever, and then open the
top cover.
ꢀ"
If there is paper in the
output tray, remove it.
Fold up the output tray
before opening the top
cover.
ꢀ"
Do not touch the transfer
belt.
2
Carefully pull out the drum car-
tridge.
95
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Note
Position the removed drum cartridge as
shown in the illustration at the right.
Be sure to keep the drum cartridge
horizontal and place it where it will not
become dirty. Do not leave the drum
cartridge removed for more than 15
minutes, and do not place the removed
drum cartridge in a location where it
would be exposed to direct light (such
as sunlight).
3
Clean the media feed rollers by
wiping them with a soft, dry
cloth.
BOTTOM
VIEW
96
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4
Clean the laser lens by wiping it
with a soft, dry cloth.
BOTTOM
VIEW
5
Reinstall the drum cartridge.
97
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3
Carefully close the duplex cover.
Cleaning the Media Feed Rollers for Tray 2
1
Lift the printer off of Tray 2 and
temporarily place it on a sturdy
flat surface.
2
Clean the media feed rollers by
wiping them with a soft, dry
cloth.
99
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3
Lift the printer and reinstall it on
top of Tray 2.
Storing the Printer
Note
If this printer is not to be used
for an extended period of
time, store the printer with the
fuser separator levers raised
(set to the envelope position).
100
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Note
Since a media misfeed or
decreased print quality may
occur, be sure to return the
levers on the fuser unit to the
setting for plain paper before
printing on media other than
envelopes.
101
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102
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Introduction
This chapter provides information to aid you in resolving printer problems you
may encounter, or at least guide you to the proper sources for help.
Printing the configuration page
Preventing media misfeeds
Page 104
Page 105
Page 106
Page 106
Page 116
Page 119
Page 123
Page 129
Understanding the media path
Clearing media misfeeds
Solving problems with media misfeeds
Solving other problems
Solving problems with printing quality
Status, error, and service messages
Printing a Configuration Page
Print a configuration page to verify the printer is configured correctly.
Press Key
Until Display Reads
IDLE
PRINT MENU
If the hard disk is installed, the PROOF/PRINT MENU
appears. Press the Right key to select PRINT MENU.
MENU MAP
CONFIGURATION
The configuration page prints and the printer goes back
to IDLE.
104
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Preventing Media Misfeeds
Make sure that...
Media matches the printer specifications.
Media is flat, especially on the leading edge.
The printer is on a hard, flat, level surface.
You store media in a dry location away from moisture and humidity.
You remove transparencies from the output tray immediately after printing to
avoid static buildup.
You always adjust the media guides in Tray 1 after inserting the media (a
guide that is not properly adjusted can cause poor print quality, media mis-
feeds, and printer damage).
You load the media printing-side up in the tray (many manufacturers place an
arrow on the end of the wrapper to indicate the printing side).
Avoid...
Media that is folded, wrinkled, or excessively curled.
Double feeding (remove the media and fan the sheets—they may be sticking
together).
Fanning transparencies since this causes static.
Loading more than one type/size/weight of media in a tray at the same time.
Overfilling the trays.
Allowing the output tray to overfill (the output tray has a 200-sheet capacity—
misfeeding may occur if you allow more than 200 sheets of media to accumu-
late at one time).
Allowing the output tray to fill with more than a few transparencies.
105
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Understanding the Media Path
Understanding the printer’s media path will help you locate media misfeeds.
1 Output tray
1
2 Transfer belt unit
3 Toner cartridge carousel
4 Drum cartridge
5 Tray 1
8
7
2
3
4
5
6 Tray 2 (optional)
7 Duplex option
8 Fuser unit
6
Clearing Media Misfeeds
To avoid damage, always remove misfed media gently, without tearing it. Any
piece of media left in the printer, whether large or small, can obstruct the
media path and cause further misfeeds. Do not reload media that has misfed.
Note
The image is not fixed on the media before the fusing process. If you
touch the printed surface, the toner may stick to your hands, so be
careful not to touch the printed face when removing the misfed media.
Make sure not to spill any toner inside the printer.
CAUTION
Unfused toner can dirty your hands, clothes, or anything else it gets on.
If you accidentally get toner on your clothes, lightly dust them off as
best as you can. If some toner remains on your clothes, use cool, not
hot water, to rinse the toner off. If toner gets on your skin, wash it off
with cool water and a mild soap.
CAUTION
If you get toner in your eyes, wash it out immediately with cool water
and consult a doctor.
If, after clearing the media misfeed, the misfeed message in the control panel
window persists, open and close the printer’s top cover. This should clear the
misfeed message.
106
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Media Misfeed Messages and Clearing Procedures
Media Misfeed Message
Page Reference
Page 107
PAPER JAM
TRAY 1
Page 107
Page 107
Page 107
Page 112
Page 114
PAPER JAM
FUSER
PAPER JAM
EXIT
PAPER JAM
TRANSFER
PAPER JAM
TRAY 2
PAPER JAM
DUPLEX
Clearing a Media Misfeed in the Printer
1
Pull the lever, and then open the
top cover.
ꢀ"
If there is paper in the
output tray, remove it.
Fold up the output tray
before opening the top
cover.
ꢀ"
Do not touch the transfer
belt.
107
Clearing Media Misfeeds
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2
Carefully pull out the drum car-
tridge.
Note
Position the removed drum cartridge as
shown in the illustration at the right.
Be sure to keep the drum cartridge
horizontal and place it where it will not
become dirty. Do not leave the drum
cartridge removed for more than 15
minutes, and do not place the removed
drum cartridge in a location where it
would be exposed to direct light (such
as sunlight).
3
Push the fuser separator levers
back as far as possible.
108
Clearing Media Misfeeds
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4
Remove any misfed media.
ꢀ"
Always remove the mis-
fed media in the feed
direction as shown only.
If it is difficult to remove
the media from the fuser
unit, raise the fuser sepa-
rator levers to the posi-
tion for envelope printing,
and then remove the
media. After removing
the media, set the fuser
separator levers to their
original positions.
109
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5
Return the fuser separator
levers to their original positions.
6
Reinstall the drum cartridge.
110
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7
Carefully close the top cover.
111
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4
Remove the lid from Tray 2, and
then remove all paper from the
tray.
5
6
Fan the paper, and align its
edges.
Load the media in Tray 2, and
attach the lid.
113
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3
Close the duplex cover.
115
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Solving Problems with Media Misfeeds
ꢀ"
Frequent misfeeds in any area indicate that area should be checked,
repaired, or cleaned. Repeated misfeeds may also happen if you’re
using unsupported print media.
Symptom
Cause
Solution
Several
sheets go
The front edges of
the media are not
Remove the media and even up the
front edges, then reload it.
through the even.
printer
The media is moist
Remove the moist media and replace it
with new, dry media.
together.
from humidity.
Too much static elec- Do not fan transparencies.
tricity is present.
Media mis- Top cover needs to
Open and close the top cover of the
printer again.
feed mes-
sage stays
on.
be opened and
closed again to reset
the printer.
misfed in the printer. sure that you have removed all of the
misfed media.
Duplex
Unsupported media Use KONICA MINOLTA-approved
option mis- (wrong size, thick-
media. See “Media Specifications” on
page 50.
feeds.
ness, type, etc.) is
being used.
Plain paper, recycled paper, and letter
head can be autoduplexed if the
duplex option is installed and the
media type is set properly in the driver.
See “Media Specifications” on page
50.
Make sure that you have not mixed
media types in Tray 1.
Do not duplex envelopes, labels, trans-
parencies, thick stock, postcard, or
glossy stock.
Media is still being
misfed.
Recheck the media path inside the
duplex option and make sure that you
have removed all of the misfed media.
116
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Symptom
Cause
Solution
Media is
The media is not cor- Remove the misfed media and reposi-
misfeeding. rectly positioned in
the tray.
tion the media properly in the tray.
The number of sheets Remove the excess media and reload
in the tray exceeds
the maximum
allowed.
the correct number of sheets in the
tray.
The media guides are Adjust the media guides in the Tray 1
not correctly adjusted to match the size of the media.
to the media size.
Warped or wrinkled
Remove the media, smooth it out, and
media is loaded in the reload it. If it still misfeeds, do not use
tray.
that media.
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
Custom-sized media, Special media must be loaded in Tray
envelopes, labels,
postcards, thick
stock, or transparen-
cies are loaded in
Tray 2.
1 only.
The recommended
Load the transparencies or label
transparency or label sheets according to the manufacturer’s
sheet is facing the
instructions.
wrong way in Tray 1.
Envelopes are facing Load the envelopes in Tray 1 with the
the wrong way in Tray flaps facing down.
1.
If the flaps are on the long edge, load
the envelopes with the flap toward the
left of the printer with the flaps facing
down.
117
Solving Problems with Media Misfeeds
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Symptom
Cause
Solution
Media is
Transparencies have Remove the transparencies and load
tricity in the tray.
not fan transparencies before loading
them.
Unsupported media Use KONICA MINOLTA-approved
(wrong size, thick-
ness, type, etc.) is
being used.
media.
See “Media Specifications” on page
50.
The media feed roller Clean the media feed roller.
is dirty.
For more details, refer to “Interior” on
page 95.
118
Solving Problems with Media Misfeeds
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Solving Other Problems
Symptom
Cause
Solution
Printer
The power cord is not Turn off the printer, confirm that the
power is not correctly plugged into power cord is correctly plugged into the
on. the outlet. outlet, and then turn on the printer.
Something is wrong Plug another electrical appliance into
with the outlet con- the outlet and see whether it operates
nected to the printer. properly.
The power switch is Turn the power switch off (O position),
not correctly turned
on (I position).
then turn it back to the on (I position).
The printer is con-
nected to an outlet
Use a power source with the specifica-
tions listed in appendix A, “Technical
with a voltage or fre- Specifications.”
quency that does not
match the printer
specifications.
The control One of the toner car- Remove the toner cartridges and check
panel dis-
plays X LOW
much sooner
than
tridges may be defec- each for damage. If one or more is
tive.
damaged, replace it.
You printed with
heavy toner cover-
age.
See specifications in Appendix A.
expected.
You can’t
print the con-
figuration
page.
The tray is empty.
Check that at least Tray 1 is loaded
with media, in place, and secure.
The printer’s covers Make sure the covers are closed
aren’t closed
securely.
securely. Close all covers gently to
avoid jarring the printer.
There is a media
misfeed.
Clear the media misfeed.
119
Solving Other Problems
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Symptom
Cause
Solution
Printing
The printer is set to a It takes more time to print with special
takes too
slow printing mode
media. When using regular paper,
make sure that the media type is set
properly in the driver.
much time. (for example, thick
stock or transpar-
ency).
The printer is set to
It takes time for printing to start in
power saving mode. power saving mode. If you do not want
to use this mode, disable it. (SYSTEM
DEFAULT/ENERGYSAVER MGT
menu)
The job is very com- Wait. No action needed.
plex.
The printer memory is Add more memory.
insufficient.
A toner cartridge for a Install a correct KONICA MINOLTA
different region is
installed (X INCOR-
RECTis displayed in
the message win-
dow).
toner cartridge approved for your spe-
cific printer.
Blank pages One or more of the
Check the toner cartridges. The image
are printed. toner cartridges are will not print correctly or not at all, if a
defective or empty. cartridge is empty.
The wrong media is Check that the media type set in the
being used.
driver matches the media loaded in the
printer.
Printer
The printer was in the When in the configuration menu struc-
returned to configuration menu
ture, select your choice within 2 min-
utes.
structure without a
selection being made
within two minutes.
IDLEbefore
the configu-
ration menu
was
changed.
120
Solving Other Problems
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Symptom
Cause
Solution
Not all pages The Cancel key was Make sure no one pressed the Cancel
print.
pressed.
key while your job was printing.
The tray is empty.
Check that the tray is loaded with
media, in place, and secure.
A document is printed Print the overlay file using a bizhub
with an overlay file
which has been cre-
ated by a non-bizhub
C10P driver.
C10P driver.
Printer
resets or
correctly plugged into power cord is correctly plugged into the
turns off fre- the outlet.
quently.
outlet, and then turn on the printer.
A system error
Contact Technical Support with the
error information.
occurred.
You are
Media or settings are For autoduplexing, make sure that you
experienc-
ing duplex
problems.
not correct.
have a duplex option installed.
Make sure that you are using correct
media.
„ See “Media Specifications” on page
50.
„ Do not duplex custom-sized media,
envelopes, labels, postcards, thick
stock, or transparencies.
„ Make sure that you have not mixed
media types in Tray 1.
Make sure the duplex option is installed
and declared in the Windows printer
driver (Properties/Configure tab).
In the printer driver (Layout/Dou-
ble-sided), choose “Double-sided”.
For N-up on duplexed pages, choose
Collate only in the driver’s Basic Tab.
Do not set collation in the application.
With N-up on Both the driver and
For N-up on multiple copies, choose
multiple cop- the application have Collate only in the driver’s Basic Tab.
ies, the out- been set for collation. Do not set collation in the application.
put is
incorrect.
121
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Symptom
Cause
Solution
You hear
unusual
noises.
The printer is not
level.
Place the printer on a flat, hard, level
surface.
The tray is not
installed correctly.
Remove the tray that you are printing
from and reinsert it completely into the
printer.
There is a foreign
object stuck inside
the printer.
Turn off the printer and remove the
object. If you cannot remove it, contact
Technical Support.
The
The PageScope Web The PageScope Web Connection
web-based Connection Adminis- Administrator password has a 6-char-
utility cannot trator’s password is acter minimum and a 16-character
be accessed. incorrect.
maximum. For details of the Page-
Scope Web Connection administrator
password, refer to the bizhub C10P
tion CD-ROM.
Media is
wrinkled.
The media is moist
from humidity or hav- with new, dry media.
Remove the moist media and replace it
ing water spilled on it.
The media feed roller Check them for damage. If necessary,
or fuser unit is defec- contact Technical Support with the
tive.
error information.
Unsupported media Use KONICA MINOLTA-approved
(wrong size, thick-
ness, type, etc.) is
being used.
media. See “Media Specifications” on
page 50.
Envelopes are being Before printing envelopes, place the
printed with the fuser fuser separator levers in the envelope
separator levers in
the plain paper posi-
tion.
position.
The date and The backup battery
Replace the backup battery. For
time is not
correctly
maintained
on the
has reached the end details, see “Replacing the Backup Bat-
of its service life. tery” on page 86.
printer.
122
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Solving Problems with Printing Quality
Symptom
Cause
Solution
Nothing is
printed, or
there are
One or more of the
toner cartridges may check if any is damaged.
be defective.
Remove the toner cartridges and
blank spots
on the
printed page.
The drum cartridge
may be defective.
Remove the drum cartridge and check
for damage. If it is damaged, replace it.
The media is moist
from humidity.
Adjust the humidity for media storage.
Remove the moist media and replace it
with new, dry media.
The media set in the Load the correct media in the printer.
printer driver mis-
matches the media
loaded in the printer.
The power source
does not match the
printer specifications.
Use a power source with the proper
specifications.
Several sheets are
Remove the media from the tray and
being fed at the same check for static electricity. Fan plain
time.
paper or other media (but not transpar-
encies), and replace it in the tray.
Media is not set prop- Remove the media, tap it to straighten
erly in the tray(s).
it out, return it into the tray, and realign
the media guides.
Entire sheet One or more of the
Remove the toner cartridges and
is printed in toner cartridges may check each for damage. If one or more
black or
color.
be defective.
is damaged, replace it.
The drum cartridge
may be defective.
Remove the drum cartridge and check
for damage. If it is damaged, replace it.
123
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Symptom
Cause
Solution
Image is too Laser lens is dirty.
Clean the laser lens.
light; there is
low image
density.
The media is moist
from humidity.
Remove the moist media and replace
with new, dry media.
There is not much
Replace the toner cartridge.
toner left in the car-
tridge.
One or more of the
Remove the toner cartridges and
toner cartridges may check each for damage. If one or more
be defective.
is damaged, replace it.
Media type is set
incorrectly.
When printing envelopes, labels, post-
cards, thick stock, or transparencies,
specify the appropriate media type in
the printer driver.
Image is too One or more of the
Remove the toner cartridges and
dark.
toner cartridges may check each for damage. If one or more
be defective.
is damaged, replace it.
The drum cartridge
may be defective.
Remove the drum cartridge and check
for damage. If it is damaged, replace it.
Image is
blurred;
One or more of the
toner cartridges may check each for damage. If one or more
Remove the toner cartridges and
background be defective.
is lightly
is damaged, replace it.
The drum cartridge
Remove the drum cartridge and check
for damage. If it is damaged, replace it.
stained;
there is
may be defective.
insufficient
gloss of the
printed
image.
124
Solving Problems with Printing Quality
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Symptom
Cause
Solution
The print or One or more of the
Remove the toner cartridges and
color density toner cartridges may check for damage. If it is damaged,
is uneven. be defective or low. replace it.
The drum cartridge is Remove the drum cartridge and check
defective.
for damage. If it is damaged, replace it.
The printer is not
level.
Place the printer on a flat, hard, level
surface.
Irregular
print or mot- from humidity.
tled image
The media is moist
Adjust the humidity in the media stor-
age area.
Remove the moist media and replace it
with new, dry media.
appears.
Unsupported media Use KONICA MINOLTA-approved
(wrong size, thick-
ness, type, etc.) is
being used.
media. See “Media Specifications” on
page 50.
One or more of the
Remove the toner cartridges and check
be defective. aged, replace it.
The drum cartridge is Remove the drum cartridge and check
defective. for damage. If it is damaged, replace it.
The fuser separator Return the fuse separator levers to the
levers are adjusted
plain paper setting.
for envelope printing.
There is
insufficient
fusing or the
image
comes off
when
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
Unsupported media Use KONICA MINOLTA-approved
(wrong size, thick-
ness, type, etc.) is
being used.
media. See “Media Specifications” on
page 50.
rubbed.
Media type is set
incorrectly.
When printing envelopes, labels, post-
cards, thick stock, or transparencies,
specify the appropriate media type in
the printer driver.
The fuser separator Return the fuse separator levers to the
levers are adjusted
plain paper setting.
for envelope printing.
125
Solving Problems with Printing Quality
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Symptom
Cause
Solution
There are
toner
One or more of the
toner cartridges are check each for damage. If one or more
Remove the toner cartridges and
smudges or defective or installed is damaged, replace it.
residual
images.
incorrectly.
The fuser separator Return the fuse separator levers to the
levers are adjusted
plain paper setting.
for envelope printing.
There are
toner
The media transfer
roller is dirty.
Clean the media transfer roller.
If you think the transfer roller should be
replaced, contact Technical Support
with the error information.
smudges on
the back side
of the page
(whether or
not it has
been
The media path is
dirty with toner.
Print several blank sheets and the
excess toner should disappear.
One or more of the
Remove the toner cartridges and
duplexed).
toner cartridges are check each for damage. If one or more
defective. is damaged, replace it.
The drum cartridge is Remove the drum cartridge and check
defective. for damage. If it is damaged, replace it.
Abnormal
areas (white,
black, or
color)appear
in a regular
pattern.
The laser lens is dirty. Clean the laser lens.
A toner cartridge may Remove the toner cartridge with the
be defective.
color causing the abnormal image.
Replace it with a new toner cartridge.
The drum cartridge is Remove the drum cartridge and check
defective.
for damage. If it is damaged, replace it.
126
Solving Problems with Printing Quality
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Symptom
Cause
Solution
Image
The laser lens is dirty. Clean the laser lens.
defects.
A toner cartridge may Remove the toner cartridges and
be leaking.
check for damage. If it is damaged,
replace it.
A toner cartridge may Remove the toner cartridge with the
be defective.
color causing the abnormal image.
Replace it with a new toner cartridge.
The drum cartridge
may be defective.
Remove the drum cartridge and check
for damage. If it is damaged, replace it.
Lateral lines The printer is not
Place the printer on a flat, hard, level
surface.
or bands
appear on
image.
level.
The media path is
dirty with toner.
Print several sheets and the excess
toner should disappear.
One or more of the
Remove the toner cartridges and
toner cartridges may check each for damage. If one or more
be defective. is damaged, replace it.
The drum cartridge is Remove the drum cartridge and check
defective.
for damage. If it is damaged, replace it.
Colors look One or more of the
Remove the toner cartridges and verify
drastically
wrong.
toner cartridges may that the toner is distributed evenly on
be defective.
each cartridge roller, and reinstall the
toner cartridges.
One or more of the
toner cartridges may
be low or empty.
Check the control panel for an X LOW
or X EMPTYmessage. If necessary,
replace the specified toner cartridge.
Colors are
The drum cartridge is Remove the drum cartridge and rein-
not register- not correctly seated. stall it.
ing properly;
One or more of the
toner cartridges may check each for damage. If one or more
be defective.
Remove the toner cartridges and
colors are
mixed or
have page-
to-page vari-
ation.
is damaged, replace it.
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
127
Solving Problems with Printing Quality
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Symptom
Cause
Solution
The color
The drum cartridge
may be defective.
Remove the drum cartridge and check
for damage. If it is damaged, replace it.
has a poor
reproduction
or has poor
color density.
Perform AIDC. (On the control panel
menu, go to QUALITY MENU/
AIDC/REQUEST AIDC, then select
YES.)
If the problem is not resolved, even after all of the above have been per-
formed, contact Technical Support with the error information.
For contact information, refer to the Need Assistance Sheet.
128
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Status, Error, and Service Messages
Status, error, and service messages are displayed in the control panel mes-
sage window. They provide information about your printer and help you locate
many problems. When the condition associated with a displayed message
has changed, the message is cleared from the window.
Standard Status Messages
This message...
means...
do this...
Whenever you replace a
toner cartridge or reboot the
printer after making environ-
mental changes, the printer
automatically pauses to do
an Auto-Image Density Con-
trol (AIDC) cycle. This pro-
cess is provided to make
reliable printer operation
with optimum output quality
possible.
No action needed.
CALIBRATING
The job is being cancelled.
CANCELLING JOB
The printer is printing with
the collating function.
COPYING XX/XX
The printer is in Energy
Saver mode to reduce
ENERGY SAVER
power consumption during
periods of inactivity. When a
print job is received, the
printer returns to normal
power within 35 seconds.
In addition, the machine will
return to its normal operating
condition when any key on
the control panel is pressed.
The printer is on and ready
to receive data.
IDLE
The printer is being initial-
ized.
INITIALIZING
PRINTING
The printer is printing.
129
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This message...
means...
do this...
The printer is processing
data.
No action needed.
PROCESSING
The printer is being started
up.
bizhub C10P
STARTING SYSTEM
The printer is warming up.
WARMING UP
Error Messages (Warning)
This message...
means...
do this...
A problem occurred, If a media misfeed
such as a media mis- occurred, clear the mis-
CANNOT ROTATE
CARTRIDGE
feed, that prevents
the toner cartridge
carousel from rotat-
ing.
fed media.
The optional hard disk Delete print jobs saved
is full. on the hard disk.
DISK NEAR FULL
The Xtoner cartridge Replace the toner car-
X EMPTY
is empty.
tridge.
This message
appears when the
QUALITY/TONER
OUT ACTIONmenu
is set CONTINUE.
The Xtoner cartridge Install a
X INCORRECT
is an unapproved
type.
KONICA MINOLTAtoner
cartridge of the appropri-
ate type (AM or EU).
See Page 77.
The drum cartridge is Prepare a new drum car-
near the end of its life. tridge.
OPC DRUM LOW
OPC DRUM OUT
The drum cartridge
Replace the drum car-
has reached the end tridge.
of its life.
130
Status, Error, and Service Messages
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This message...
means...
do this...
When using Tray 1:
The paper size set
Printing continues with
paper of a different size,
PAPER MISMATCH
from the printer driver even if this message
is different from the
size of paper loaded
into Tray 1.
This message
appears when
PAPER MENU/
INPUT TRAY/
TRAY 1 MODEis set
to AUTOand AUTO
CONTINUEis set to
OFF.
appeared.
To print using paper of
the desired size, load
paper of the correct size,
and then try printing
again.
When using Tray 2:
The paper size set
from the printer driver
is different from the
size of paper loaded
into Tray 2.
This message
appears when
PAPER MENU/
INPUT TRAY/
AUTO CONTINUEis
set to ON.
The Xtoner cartridge Prepare the specified
is low and should be color toner cartridge.
replaced within 200
pages at 5% cover-
age of letter/A4
X TONER LOW
pages.
(Appears when
QUALITY MENU/
TONER LOW
ACTION is set to
YES.)
Tray 2 is not installed Close Tray 2 or print
or is not fully closed. from another tray.
TRAY 2 OPEN
131
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Error Messages (Operator Call)
This
means...
do this...
message...
The hard disk is full or dam-
aged.
Initialize the hard disk or, if
the error continues to occur,
replace the hard disk.
DISK
ERROR
To initialize the hard disk,
select SYSTEM DEFAULT/
FORMAT/FORMAT DISK.
The hard disk is full or dam-
aged.
Initialize the hard disk.
DISK FULL
To initialize the hard disk,
select SYSTEM DEFAULT/
FORMAT/FORMAT DISK.
Duplex cover is open.
AIDC sensor error.
Close the duplex cover.
DUPLEX
UNIT
PANEL
OPEN
Open and close front cover
to automatically clean AIDC
parts.
AIDC
ERROR
The printer’s top cover is
open.
Close the top cover.
MAIN UNIT
COVER
OPEN
The drum cartridge is not
installed.
Install the drum cartridge.
OPC DRUM
MISSING
Media has misfed in the
duplex option.
Locate and remove the mis-
feed.
PAPER JAM
DUPLEX
Media has misfed in the fuser
area.
PAPER JAM
EXIT
PAPER JAM
FUSER
Media has misfed in the trans-
fer roller area. This type of
misfeed means that the media
did not make it to the paper
exit area.
PAPER JAM
TRANSFER
132
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This
means...
do this...
message...
Media has misfed while being Locate and remove the mis-
PAPER JAM
pulled from the specified tray feed.
(X).
TRAY X
The paper size set from the
printer driver is different from
the size of paper loaded into
Tray 1.
This message appears when
PAPER MENU/INPUT
TRAY/TRAY 1 MODEis set
to CASSETTE.
PUT
When PAPER MENU/
INPUT TRAY/AUTO
CONTINUEis set to ON:
Printing continues with paper
of a different size, even if this
message appeared.
To print using paper of the
desired size, load paper of
the correct size, and then try
printing again.
“SIZE”
“TYPE”
IN TRAY 1
When PAPER MENU/
INPUT TRAY/AUTO
CONTINUEis set to OFF:
Load paper of the correct
size.
In addition, press the Down
key to be able to print using
the loaded paper.
The paper size set from the
Load paper of the correct
PUT
printer driver is different from size.
the size of paper loaded into In addition, press the Down
Tray 2. This message appears key to be able to print using
“SIZE”
“TYPE”
IN TRAY 2
the loaded paper.
when PAPER MENU/INPUT
TRAY/AUTO CONTINUEis
set to OFF.
Waste toner bottle is full.
Replace the drum cartridge.
REPLACE
OPC DRUM
The Xtoner cartridge is empty. Replace the toner cartridge.
This message appears when
the QUALITY/TONER OUT
ACTIONmenu is set to
REPLACE X
TONER
STOP.
The Xtoner cartridge is not
Install a Xtoner cartridge.
X TONER
installed.
MISSING
133
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This
means...
do this...
message...
The media type set in the
printer driver is different from
the type of media loaded.
Load the correct media type.
MEDIA
MISMATCH
When using Tray 1: The paper To print using paper of the
size set from the printer driver desired size, load paper of
PAPER
MISMATCH
is different from the size of
paper loaded into Tray 1.
This message appears when
PAPER MENU/ INPUT
TRAY/TRAY 1 MODEis set
to CASSETEand AUTO
the correct size, and then try
printing again.
CONTINUEis set to OFF.
Service Messages
These messages indicate a more serious error that can only be corrected by
a customer service engineer. If one of these messages appears, turn the
printer off, then turn it on again. If the problem persists, contact your local
vendor or authorized service provider.
This service means...
message...
do this...
An error has been detected
Reboot the printer. This often
SERVICE
with the item indicated “XX” in clears the service message,
CALL XX
the service message.
and printer operation can
resume.
If the problem persists, con-
tact Technical Support.
134
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Introduction
Note
Use of accessories not manufactured or supported by
KONICA MINOLTA will void your warranty.
This chapter provides information about the following accessories.
Dual In-Line
Memory Module
(DIMM)
128 MB, 256 MB, 512 MB DIMM
Duplex Option
Tray 2
Auto duplexing
500-sheet tray
40 GB Hard Disk
Hard Disk
Note
Installing accessories always requires that the printer and accessories
are turned off and unplugged during installation.
ꢀ"
For details on the available options, refer to
printer.konicaminolta.com.
Antistatic Protection
Note
It’s very important to protect the printer controller board from
electrostatic damage while performing any task involving the controller
board.
Turn off all power switches first. If an antistatic wrist strap is provided in
your printer option kit, attach one end of it to your wrist and the other
end to the bare metal chassis on the back of your printer. Never attach
the wrist strap to any piece of equipment with an electrical current
present. Plastic, rubber, wood, painted metal surfaces, and telephones
are not acceptable grounding points.
If you don’t have an antistatic wrist strap, discharge your body’s static
electric charge by touching a grounded surface before you handle any
printer boards or components. Also avoid walking around after
grounding yourself.
136
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Dual In-Line Memory Module (DIMM)
A dual in-line memory module (or DIMM) is a compact circuit board with sur-
face-mount memory chips.
Your printer comes with 128 MB SDRAM printer memory on board. However,
you can upgrade to a maximum of 640 MB of RAM through the installation
of an additional unbuffered SDRAM DIMM. Your printer comes with one free
DIMM slot.
Required Memory during Printing
Monochrome
Full Color
Full Color
Duplex
Simplex / Duplex Simplex
Resolution Stan-
dard
High
Quality dard
Stan-
High
Quality dard
Stan-
High
Quality
Paper Size
Letter/A4
Legal
128 MB 128 MB 128 MB 128 MB 128 MB 256 MB
128 MB 128 MB 128 MB 256 MB 128 MB 384 MB
Installing a DIMM
Note
It’s very important to protect the printer controller board and any
associated circuit boards from electrostatic damage. Before performing
this procedure, review the antistatic caution on Page 136. In addition,
always handle circuit boards by the edges only.
1
Turn off the printer and discon-
nect the power cord and inter-
face cables.
ꢀ"
If the duplex option is
installed, remove it.
137
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2
3
Using a screwdriver, remove the
screw on the back of the printer.
Remove the rear panel.
ꢀ"
Since there are two
hooks on the right side of
the panel, remove the
rear panel by slightly pull-
ing the left side of the
panel toward you, then
sliding the panel off to the
left.
4
Insert the new DIMM straight
into the DIMM connector until
the latches snap into the locked
position.
Observe the keyed side of the
DIMM to align it with the connec-
tor. If you cannot snap the DIMM
into place, do not force it. Repo-
sition it, making sure that the
DIMM is seated completely in
the connector.
5
Reinstall the panel and tighten the screw.
ꢀ"
If you removed the duplex option in step1, reinstall it.
138
Dual In-Line Memory Module (DIMM)
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6
7
Reconnect all interface cables.
Reconnect the power cord, and
turn on the printer.
8
Declare the additional RAM in the Windows printer driver (Properties/Con-
figure tab, see Page 10).
139
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Hard Disk
If a hard disk is installed, fonts can be downloaded and saved, and the over-
lay function can be used.
Installing a Hard Disk
Note
It’s very important to protect the printer controller board and any
associated circuit boards from electrostatic damage. Before performing
this procedure, review the antistatic caution on Page 136. In addition,
always handle circuit boards by the edges only.
1
Turn off the printer and discon-
nect the power cord and inter-
face cables.
ꢀ"
If the duplex option is
installed, remove it.
2
Using a screwdriver, remove the
screw on the back of the printer.
140
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3
Remove the rear panel.
ꢀ"
Since there are two
hooks on the right side of
the panel, remove the
rear panel by slightly pull-
ing the left side of the
panel toward you, then
sliding the panel off to the
left.
4
Attach the mounting pin on the
printer controller board.
ꢀ"
Be sure to slide the tab
on the hard disk mount-
ing pin to the left during
installation.
5
Attach the spacer to the hard
disk controller board.
141
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6
Attach the hard disk to the
printer controller board.
7
Reinstall the panel and tighten the screw.
ꢀ"
If you removed the duplex option in step1, reinstall it.
8
9
Reconnect all interface cables.
Reconnect the power cord, and
turn on the printer.
10
Declare the hard disk in the Windows printer driver (Properties/Configure
tab, see Page 10).
142
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Duplex Option
Duplex (Double Sided) printing can be performed automatically with the
duplex option and enough memory installed. See “Required Memory during
Printing” on page 137.
Installing the Duplex Option
1
Turn off the printer.
143
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2
Remove the two knockout plates
and the tape.
3
Prepare the duplex option.
ꢀ"
Before installing the
duplex option, open the
duplex cover and check
that the knob is posi-
tioned vertically. After
checking the knob, close
the cover.
144
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4
Install the duplex option.
Note
When attaching the duplex option, attach the bottom of the option first,
as shown. If the duplex option is attached incorrectly, it may be
damaged.
5
Open the cover of the duplex
option.
ꢀ"
Since the duplex option is
not yet secured to the
printer, hold the duplex
option in place when
opening its cover.
145
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6
While pushing in the knobs, turn
them clockwise until they are
horizontal.
The duplex option is secured in
place.
ꢀ"
Make sure that both
knobs are securely
locked.
7
8
Close the duplex cover.
Declare the duplex in the Win-
dows printer driver (Properties/Configure tab, see Page 10).
146
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Tray 2
If Tray 2 is installed, up to 500 additional sheets of A4/Letter-size paper can
be loaded.
Installing Tray 2
Note
Since consumables are installed in the printer, be sure to keep the
printer level when moving it in order to prevent accidental spills.
1
Turn off the printer and discon-
nect the power cord and inter-
face cables.
2
Prepare Tray 2.
ꢀ"
Be sure to place Tray 2 on a level surface.
147
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3
Lift the printer and place it on top
of Tray 2, making sure that the
positioning pins on Tray 2 cor-
rectly fit into the holes in the bot-
tom of the printer.
4
Declare the Tray 2 in the Windows printer driver (Properties/Configure
tab, see Page 10).
148
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Safety Specifications
Printer
Safety standards U.S. model
UL 60950-1, CSA C22.2 No.
60950-1-03
European model EU Directive 73/23/EEC
EU Directive 93/68/EEC
EN 60950-1 (IEC 60950-1)
China model
U.S. model
GB 4943
EMC standards
FCC part 15 subpart B class B
ICES-003
European model EU Directive 89/336/EEC
EU Directive 93/68/EEC
EN 55022 (CISPR Pub. 22) class B
EN 61000-3-2
EN 61000-3-3
EN 55024
China model
GB 9254 class B, GB 17625.1
Australian model AS/NZS CISPR22 class B
Technical Specifications
Printer
Type
Desktop full color laser beam printer
Printing system
Developing system
Resolution
2 laser diodes and polygon mirror
Mono-component toner developing
600 dpi × 600 dpi × 4 bits or
600 dpi × 600 dpi × 1 bit
First print
Simplex
Monochrome: 13.0 seconds for A4, Letter
(plain paper)
Full color:
22.0 seconds for A4, Letter
(plain paper)
Duplex
Monochrome: 26.0 seconds for A4, Letter
(plain paper)
Full color:
35.0 seconds for A4, Letter
(plain paper)
150
Safety Specifications
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Print speed
Simplex
Monochrome: 20.0 pages per minute for A4,
Letter (plain paper)
Full color:
5.0 pages per minute for A4,
Letter (plain paper)
Duplex
Monochrome: 11.4 pages per minute for A4,
Letter (plain paper)
Full color:
5.0 pages per minute for A4,
Letter (plain paper)
Warm-up time
Media sizes
120 V: 61 seconds or less
220 to 240 V: 65 seconds or less
Tray 1
Paper width: 92 to 216 mm (3.6 to 8.5")
Paper length: 148 to 356 mm (5.9 to 14.0")
Tray 2 (Optional)
A4/Letter
• Plain paper (60 to 90 g/m2; 16 to 24 lb bond)
• Transparency
Paper/Media
• Envelope
• Thick Stock (91 to 163 g/m2; 25 to 43 lb)
• Postcard
• Letterhead
• Label sheet
• Glossy stock
Input capacity
Tray 1
Plain paper:
Envelope:
200 sheets
10 envelopes
Label/Postcard/Thick Stock/Transparency/
Glossy stock:
50 sheets
Tray 2 (Optional)
Plain paper:
500 sheets
Output capacity
Output tray: 200 sheets (A4, Letter)
10 to 35°C (50 to 95°F)
15 to 85%
Operating temperature
Operating humidity
Power supply
110 to 127 V, 50 to 60 Hz
220 to 240 V, 50 to 60 Hz
Power consumption
120 V: 1100 W
220 to 240 V: 1100 W
Energy Saver Mode: 15 W or less
151
Technical Specifications
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Amperage
110 to 127 V: 11 A or less
220 to 240 V: 7 A or less
Acoustic Noise
External dimensions
Printing: 52 dB or less
Standby: 35 dB or less
Height: 349 mm (13.7")
Width: 430 mm (16.9")
Depth: 395 mm (15.6")
Weights
Printer:
17.3 kg (38.1 lb) (excluding TC, DC, and the
dust cover)
21.0 kg (46.2 lb) (including TC, DC, and the
dust cover)
Toner cartridge:
Standard in-box cartridge =
0.65 kg (1.43 lb) (Y, M, C)
0.66 kg (1.46 lb) (K)
Replacement cartridge (with toner roller cover)=
High-capacity:
0.70 kg (1.54 lb) (Y, M, C)
0.71 kg (1.57 lb) (K)
Interface
USB 2.0 and USB 1.1 compliant, 10Base-T/
100Base-TX (IEEE 802.3) Ethernet, Parallel
Standard memory
128 MB
152
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Consumable Life Expectancy Chart
User-Replaceable
Item
Average Life Expectancy (in Simplex Pages)
Toner cartridge
Standard in-box Cartridge =
4,500 pages (Y, M, C, K)
Replacement Cartridge =
High-capacity: 4,500 pages (Y, M, C, K)
Drum cartridge
Monochrome:
45,000 pages (Continuous)
Full color:
11,250 pages (Continuous)
Service-Replaceable
Item
Average Life Expectancy
Transfer unit
Monochrome:
135,000 pages (Continuous)
Full color:
33,700 pages (Continuous)
Transfer roller
Fuser unit
120,000 pages
120,000 pages
ꢀ"
The values listed in the above table indicate the number of pages for
simplex printing using A4/Letter-size media with 5% coverage.
The actual life may differ (be shorter) depending on the printing condi-
tions (coverage, paper size, etc.), differences in the printing method,
such as continuous printing or intermittent printing (when print jobs of
one page are often printed), or the type of paper used, for example,
thick paper. In addition, the life will be affected by the temperature and
humidity of the operating environment.
153
Technical Specifications
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Our Concern for Environmental Protection
As an ENERGY STAR® Partner, we have determined that this machine meets
the ENERGY STAR Guidelines for energy efficiency.
What is an ENERGY STAR product?
An ENERGY STAR product has a special feature that allows it to automati-
cally switch to a “low-power mode” after a period of inactivity. An ENERGY
STAR product uses energy more efficiently, saves you money on utility bills
and helps protect the environment.
154
Our Concern for Environmental Protection
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Index
A
D
Accessories 136
DIMMs 137
Duplex option 143
Hard disk 140
Tray 2 147
Antistatic protection 136
E
Electrostatic discharge 136
Envelope 53
Error messages 130
C
Configuration menu 27
Consumables
G
Backup battery 86
Drum cartridge 83
Toner cartridge 76
Control panel 24
Glossy stock 57
H
Hard disk 140
155
Index
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I
Imageable area 58
L
Labels 54
Letterhead 55
Loading media 59
Parts 3
Layout tab 15
M
Maintenance 92
Media
Clearing misfeeds 106
Imageable area 58
Loading 59
Path 106
Preventing misfeeds 105
Media misfeed
Duplex option 114
Interior 106
Tray 2 112
Service messages 134
Media path 106
Media storage 73
Media type
Envelope 53
Glossy stock 57
Labels 54
Letterhead 55
Plain paper 51
Postcard 55
Thick stock 52
Transparency 56
Tray 2 147
Thick stock 52
Transparency 56
Message window 24
Messages 129
Misfeed problems 116
Clearing 106
Troubleshooting 103
Media path 106
Preventing 105
O
Output tray 72
156
Index
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