Operator’s Guide
Introduction
Thank you for purchasing the Kodak Professional 8670 PS thermal printer
(8670 printer). This printer is a thermal dye diffusion device with superior
printing speed. It contains a 133 MHz MIPS processor, has a resolution of
300 pixels per inch (ppi), and prints a three-color page in about 75
seconds. Printed images are high-contrast and long lasting. Kodak
Ektatherm XtraLife ribbon (available in three-color or black) applies a
coating that protects images from fingerprints.
Printing
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Overview
Setting up the Printer
Operating the Printer
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Site Specifications
Accessories
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Operator’s Guide
Media and Image Sizes
Paper/Transparency Size
Maximum
Image Size
Catalog
Numbers
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9.5 x 14 (241 x 358 mm) - paper only
—Photographic grade
—Commercial grade
8.5 x 12
(216 x 307 mm)
867 7759
158 1198
881 1663
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—Publication grade
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Interfaces
Standard communication ports are provided. In addition, the optional
Kodak network interface card lets you tie your printer into networks using
Ethernet cabling.
Printing
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The following interfaces are provided with the printer.
• IEEE-1284 Parallel
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• SCSI
The following Ethernet interfaces are provided by the 10/100 MB network
interface card.
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Ethernet Interfaces
Overview
Interface Type
EtherTalk
Version
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Phase II
Novell NetWare
The following versions of Novell NetWare for
Clients: NetX, VLM, and MSIPX.
TCP/IP
lpr
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Operator’s Guide
Printing Software
The printing software developed for the 8670 printer is based on high-
quality Kodak photographic printing methods. The color-rendering
processes that evolved are highly sophisticated. Using the drivers and the
export module allows you to access advanced printing options based on
Kodak color science.
Printing
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The printing software is provided for use with the following operating
systems:
• Windows 3.11
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• Windows 95
• Windows NT 4.0
• Macintosh 7.5.5 or later
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Additional printer drivers are available through third party developers. For
third party products, refer to the KODAK Third Party Digital Imaging
Solutions Catalog on the Kodak Web site at http://www.kodak.com.
Search on solutions catalog.
An export module is provided for use with the following operating
systems:
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• Windows 95
• Windows NT 4.0 Workstation
• Windows NT 4.0 Server
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• Macintosh System 7.5.5 or later
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Operator’s Guide
Setting up the Printer
This chapter explains how to set up the printer. The steps are:
• Finding an appropriate location for the printer
• Unpacking the printer
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• Cleaning the printer
• Cleaning the print head
• Loading the ribbon
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• Loading the media
• Connecting the cables
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• Connecting the power cord and turning the printer on
• Checking the printer settings
• Making a test print
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The software for the printer, which enables you to take full advantage of
the printer’s capabilities, is on the CD-ROM shipped with the printer. After
you set up the printer, you should install the software you plan to use.
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For information on installing the software, refer to the Quicksetup
information card that came with your printer.
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Operator’s Guide
Finding a Location for the Printer
As you look for an appropriate location for the printer, keep the following
guidelines in mind. Refer to “Site Specifications” for requirements.
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• Allow two inches (about 5 cm) on all sides of the printer for easy
access.
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• Place the printer so that air flow is not blocked.
• Airborne dirt particles can cause image quality problems. Avoid placing
the printer in areas where ventilation ducts, open doors, or frequent
passers-by might expose the printer and media to high levels of debris.
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The space requirements for the printer are shown below.
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Unpacking the Printer
The following items are included with the printer. If any are missing,
contact your dealer.
Printing
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• Paper tray
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• Power cords (3)
• Plastic dust cover
• Accessory kit with:
– 4 thermal head cleaning pads
– SCSI terminator
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– Picker roller cleaning kit (includes 10 water pads)
– Protective cover (blue)
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– CDs containing user’s guides in Spanish, French, German, and
English, in Adobe Acrobat (PDF) format. It contains Adobe
Acrobat software for accessing, viewing, and printing the guides
and the software for the printer. In addition, the CD contains
Kodak Professional ColorFlow ICC color connector software for
®*
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managing color reproduction, as well as PANTONE calibrated
pallets.
*PANTONE Inc.’s check - standard trademark for color reproduction and color reproduction
materials.
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To unpack the printer:
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1. Remove the printer from the shipping carton.
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CAUTION: The printer is heavy. We recommend that two people lift
and carry it.
2. Remove the printer from the plastic bag.
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3. Remove the shipping tape from the printer cover.
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shipping tape
shipping pins
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4. Carefully pull out the shipping pins.
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shipping pins
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CAUTION: Remove the shipping pins before you use the printer.
IMPORTANT: Save the packaging and the shipping pins in case you need
to ship the printer.
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Operator’s Guide
Cleaning the Print Head
To avoid lines or streaks in your prints, clean the print head before using it
for the first time and whenever you replace the ribbon. If your site is
particularly dusty, you may need to clean the head more often.
Printing
Guide
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CAUTION: Always use the cleaning pad provided with the ribbon
spool to clean the print head.
Never rub or wipe anything across the thermal head
accept when cleaning it.
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To clean the print head:
1. Turn off the printer and open the cover.
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2. Remove the supply spool, and wrap it tightly upward. Remove the
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take-up spool. DO NOT touch the ribbon.
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take-up spool
supply spool
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3. Remove both spools, and stand them upright on a freshly cleaned
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surface.
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4. To clean the print head, first use the water pad and then use the
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alcohol pad. With each pad, wipe along the heater line four times:
– Wipe the full length of the glass area (always in one direction).
– Use a clean part of the pad for each wipe.
– Apply firm, even pressure.
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– Wipe the metal roller bar and rod as shown.
metal roller bar
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4x
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rod
AVOID METAL
EDGE!
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5. Allow the glass area to dry for about two minutes.
6. If reloading the ribbon, load the supply spool first (with the bar code
on the left. If the ribbon gets dirty or is damaged, wind the take-up
spool ahead to the next clean magenta section.
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If loading a new ribbon, refer to the instructions on the ribbon
package.
7. Close the printer cover, and turn the printer On.
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Operator’s Guide
Loading the Ribbon
The ribbon provides dyes for printing images. The three-color ribbon
contains three dye patches: yellow, magenta, and cyan. Each three-color
ribbon contains enough dye to make 100 prints, except the three-color,
oversize, extra-life ribbon contains enough dye to make 85 prints.
Printing
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The four-color ribbon contains four dye patches: yellow, magenta, cyan,
and black. Each four-color ribbon contains enough dye to make 85 prints.
The black ribbon contains only black dye patches. Each black ribbon
contains enough dye to make 150 prints.
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Kodak Ektatherm XLS three-color ribbon / XtraLife media and Kodak
Ektatherm XLS black ribbon / XtraLife media contain additional patches
that protect images from fingerprints.
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Handling the Ribbon
Operator’s Guide
• Hold the ribbon spools by the ends to avoid fingerprints. Fingerprints on
the ribbon web severely reduce image quality.
Printing
Guide
• Wear lint-free gloves when working with the ribbon.
• Do not expose the ribbon to direct sunlight, extreme heat, dust, or
liquids.
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• Leave the printer cover closed except when you need to access the
inside of the printer.
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Storing the Ribbon
For highest image quality, store ribbon as follows:
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• Store unopened ribbon at temperatures below 77˚F (24˚C).
Avoid exposure to temperatures higher than 100˚F (38˚C).
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• Wrap partially used ribbons in their original wrappers to protect them
from dust and dirt when they are not in the printer. Dust and dirt specks
on the ribbon show up as much larger spots on prints.
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Loading the Ribbon into the Printer
Operator’s Guide
The ribbon fits easily in the printer. There is only one way to correctly
place the spools.
Printing
Guide
Follow these steps to load a ribbon:
IMPORTANT: Hold the ribbon spools by the ends to avoid fingerprints.
Also, wear lint-free gloves when handling ribbon spools.
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1. Remove the old ribbon spools, and dispose of them.
NOTE: Images remain on the ribbon after printing. If you are working
with confidential documents you may need to consider alternate
ways of disposing of the ribbon to maintain security.
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2. Clean the print head. Refer to “Cleaning the Print Head” for
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instructions.
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3. Remove the new ribbon spools from the box.
The supply spool is longer than the take-up spool. For new ribbons,
the supply spool is loaded with ribbon, and the take-up spool is
empty.
4. Push the left side of the take-up spool into the left side of the top
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spool holder. (The holders are spring loaded.)
5. Match the notches in the take-up spool with the notches on the right
spool holder.
6. Insert the right side of the take-up spool into the holder.
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7. Hold the supply spool so that the adhesive strip on the ribbon is
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facing you and the bar code is on the left.
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8. Push the left side of the supply spool into the left side of the bottom
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spool holder. (The holders are spring loaded.)
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take-up spool
supply spool
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9. Match the notches in the supply spool with the notches on the right
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spool holder.
10. Insert the right side of the supply spool into the holder.
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11. Remove the tape from the adhesive strip.
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tape
12. Hold any excess ribbon behind the adhesive strip.
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13. Pull the ribbon up carefully, and stick the adhesive onto the take-up
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spool.
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take-up spool
adhesive
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NOTE: Keep the ribbon as straight as possible.
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14. Smooth the ribbon over the adhesive strip.
adhesive strip
ribbon
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15. Wind the take-up spool away from you several times. The first full set
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of dye patches is not used for printing.
16. Close the printer cover.
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Operator’s Guide
Media
Printing
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Handling Media
When handling paper and transparencies, follow these guidelines:
• Hold the paper by the edges to avoid fingerprints which reduce print
quality.
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• Handle the package of paper with the cardboard stiffener sheets in
place.
• Keep the bottom stiffener board in place when handling stacks of media
to avoid fingerprints on the printing surface.
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• Do not use wet or damaged stock.
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• Keep the lid on the paper tray and the paper tray inserted in the printer
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to protect it from exposure to light, dust, or dirt.
Storing Media
For highest image quality, follow these storage instructions:
• Store opened media at temperatures below 77˚F (25˚C). Avoid
exposure to temperatures higher than 100˚F (38˚C).
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• Avoid storing loose stacks of media out of their wrappers.
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Operator’s Guide
Loading Media
Thermal media—paper and transparencies—come in various sizes. Refer
to “Working with Media” for complete information about types and sizes of
media.
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The paper tray adjusts to the size of the media you want to load. Do not
force media that is too long or wide into the tray.
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IMPORTANT: Use only trays designed for the Kodak Professional 8670
thermal printer. Using other trays may cause paper jams,
especially when you are printing images that do not take up
the maximum image area of the receiver.
Contact your dealer for trays in a size other than the one supplied with the
printer. Refer to “Accessories” for catalog numbers.
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1. Remove the paper tray.
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2. Press and hold the tabs that come through the top of the lid and then
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remove the lid.
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3. Make sure the media size settings on the tray match and that they are
correct for the media you are going to load. If necessary, adjust the
settings as follows:
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– Look through the opening on the side of the tray at the sensor
label. This label shows the current media size setting.
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– Move the media-length slider on the inside of the tray until the
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desired size appears in the opening.
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– Make sure the tabs in the media-length stop (the piece that fits
against the installed media) are inserted in the correct slots on
the bottom of the tray. For example, if you set the media-length
slider at 8.5 x 12, insert the tabs in the 8.5 x 12 slots.
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4. Remove the media from the package. Leave the blue stiffener sheet
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on the bottom of the stack in place.
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IMPORTANT: Handle the media by the edges to avoid fingerprints on the
top sheet.
5. If you are loading paper, place the paper, logo side up, in the tray.
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CAUTION: If you are loading transparencies, place the stack into the
tray with the orientation notch on the lower right side and
the blue stiffener sheet on the bottom.
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Make sure the front corners of the stack are under the triangular metal tabs.
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6. Put the lid back on.
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7. Make sure the latches on the sides of the tray lock into place in the
lid. Slide the tray into the printer until it locks into place.
8. Verify that the correct media size appears in the display panel.
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Putting the Dust Cover On
Operator’s Guide
To help prevent dirt-related problems, keep
the plastic dust cover in place when you are
using the printer.
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Attach the dust cover to the printer in the first
slot from the left and the second slot from the
right.
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Operator’s Guide
Connecting the Cables
You must provide the necessary interface cables. Three power cords
(North America/Japan, Europe Continental, and Australia) are included. If
you are using the printer outside of these areas, you may need to
purchase a power cord.
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Standard communication ports are provided. Ethernet ports are in place if
the optional network interface card is installed.
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parallel port
power cord inlet
SCSI ports
Ethernet ports (if optional network
interface card is installed)
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The submini 50-pin (Female) SCSI II ports can be used for printing. A
50-pin submini SCSI II terminator is included with the printer.
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Ethernet 10BaseT/100BaseTX (RJ45) ports are active if the optional
network interface card is installed.
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If the optional network interface card is installed, Ethernet cabling is
used. Refer to the Network Interface Guide.
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Connecting a Parallel Cable
Operator’s Guide
To attach a parallel (Centronics) cable:
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1. Make sure your computer is turned On and the printer is turned Off.
2. Connect the female end (no pins) of the cable to the printer’s
parallel port.
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parallel port
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3. Connect the 25-pin end of the cable to the computer’s parallel port.
4. Connect the power cord.
5. Press the power switch on the side of the printer to turn it on.
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Connecting a SCSI Cable
Operator’s Guide
To connect a SCSI cable:
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1. Make sure that both the printer and the computer are turned Off.
2. To change the SCSI ID, refer to “About Specifying Port Information”.
3. Connect and secure the SCSI cable to one of the SCSI ports.
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SCSI ports
4. Connect and secure the SCSI terminator to the open SCSI port (or to
the last device when daisy-chaining multiple devices.)
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5. Connect the power cord.
6. Press the power switch on the side of the printer. When READY
appears on the printer display panel, turn the computer On.
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Checking and Changing Printer Settings
Before you make a test print, the last step in setting up the printer, make
sure that the printer settings are correct for the media you just loaded.
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This section describes only how to check and set the media options. For
complete information about printer settings, refer to “Working With the
Printer Settings”.
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You use the buttons on the printer’s display panel (shown below) to look
at and change the printer settings.
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Power
Error
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Print
Cancel
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scroll
Setup/Select
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Changing the Media Settings
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Changing the Media Type
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The printer has three media type settings: Paper, Transparency, and
Draft. (The faster draft setting lets you proof your transparencies.) The
Paper setting is the factory default.
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If you loaded transparencies in the paper tray, you must change the media
type to transparency to print a test print. Do the following steps to change
the media type to Transparency:
1. Press Setup/Select when READY appears in the display panel.
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2. Press Print to scroll up (or Cancel to scroll down) through the settings
until SETUP:DEFAULTS appears.
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3. Press Setup/Select to access the DEFAULTS options.
4. Press Cancel until DEFAULTS:MEDIA appears.
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5. Press Setup/Select to access the DEFAULTS:MEDIA options.
6. Press Cancel until DEFAULTS:MEDIA TYPE appears.
7. Press Setup/Select to access the MEDIA TYPE options.
The default media type, PAPER, has an asterisk (*) next to it.
The asterisk indicates which option is selected.
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8. Press Cancel until the desired media type—TRANSPARENCY or
DRAFT—appears.
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9. Press Setup/Select to choose the desired media type.
The default media type has an asterisk (*) next to it.
The asterisk indicates which option is selected.
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Printing
Guide
10. Press Cancel until TYPE:EXIT appears.
11. Press Setup/Select to exit MEDIA TYPE.
12. Press Cancel until MEDIA: EXIT appears.
13. Press Setup/Select to exit MEDIA mode.
14. Press Cancel until DEFAULTS: EXIT appears.
15. Press Setup/Select to exit DEFAULTS mode.
16. Press Cancel until SETUP EXIT appears.
17. Press Setup/Select to exit setup mode.
The just-selected option is effective as soon as you exit Setup mode.
Changing the Paper Color
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You can print a test print on three paper colors: Photographic,
Commercial, and Publication. Photographic, which represents standard,
white stock, is the factory default.
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Printer
If you load Commercial or Publication paper in the paper tray, you need to
change the MEDIA:COLOR option. Do the following steps to change the
media color option:
1. Press Setup/Select when READY appears in the display panel.
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2. Press Print to scroll down (or Cancel to scroll up) through the settings
Operator’s Guide
until SETUP:DEFAULTS appears.
3. Press Setup/Select to access the DEFAULTS options.
4. Press Cancel until DEFAULTS:MEDIA appears.
Printing
Guide
5. Press Setup/Select to access the DEFAULTS MEDIA option.
6. Press Cancel until DEFAULTS:MEDIA COLOR appears.
Color Management
Calibration
7. Press Setup/Select to access the MEDIA COLOR options.
The default media type, STANDARD, has an asterisk (*) next to it. The
asterisk indicates which option is selected.
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8. Press Cancel until the desired media type—COM. or PUB.—appears.
9. Press Setup/Select to choose the desired media type.
The default media type has an asterisk (*) next to it.
The asterisk indicates which option is selected.
Overview
Setting up the Printer
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10. Press Cancel until MEDIA COLOR:EXIT appears.
11. Press Setup/Select to exit MEDIA COLOR.
12. Press Cancel until DEFAULTS:EXIT appears.
13. Press Setup/Select to exit DEFAULTS mode.
14. Press Cancel until SETUP:EXIT appears.
Customizing the
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15. Press Setup/Select to exit setup mode.
The just-selected option is effective as soon as you exit setup mode.
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Operator’s Guide
About Printer Initialization
When you turn the printer on, it takes up to a minute for the printer to
initialize (start up and perform a self check). During this time, the power
light on the display panel illuminates, and the messages below alternate
on the display panel:
Printing
Guide
Color Management
Calibration
INITIALIZING*
INITIALIZING**
PLEASE WAIT
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When the printer is ready, the READY message appears on the display
panel, displaying the “READY” line, ribbon installed line, and paper
installed line.
Overview
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If the Printer Does Not Initialize
Operator’s Guide
If the printer fails to initialize, the message ENGINE READY appears on
the panel. Turn the printer Off and then back On.
Printing
Guide
If the ENGINE READY message appears again, turn off both the printer
and the computer. Disconnect all cables from the printer, except the
power cable. Turn on the printer. If the ENGINE READY message appears
again, call for service.
Color Management
Calibration
If the ENGINE READY message is cleared, then the problem could be in
the cable connections.
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Operator’s Guide
Making a Test Print
Making a test print helps you verify proper printer setup and operation,
and confirms print quality.
Printing
Guide
To make a test print:
Color Management
Calibration
1. Make sure that READY appears on the display panel.
2. Press Print on the display panel.
It takes less than three minutes to make a test print. While the image is
being processed and printed, the messages PROCESSING:TEST PRINT
and PRINTING appear on the display panel.
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CAUTION: During printing, the media partially exits the printer
multiple times. Do not pull the print. Wait for the print to
exit completely before touching it.
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The printer expects the loaded media to match the media type specified
using the DEFAULTS:MEDIA option on the display panel. If, for example,
the printer expects paper, and transparency material is loaded, a
mismatch message will appear. If you choose to make the test print using
incorrect media by pressing the Print button, the print will not have proper
color reproduction for that media type.
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Operator’s Guide
What’s Next?
Install the CD that came with the printer to install the printing software.
Printing
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Color Management
Calibration
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Operator’s Guide
Operating the Printer
This chapter provides the information you need to operate the 8670
printer. It includes:
Printing
Guide
• Looking at the display panel
• Working with the printer settings
• Printing from computer applications
• Scheduling jobs
Color Management
Calibration
• Handling and storing prints and transparencies
• Keeping the printer in good working order
• Using the printer
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Setting up the Printer
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Operator’s Guide
Looking at the Display Panel
The printer panel is shown below.
Printing
Guide
Power
Error
Color Management
Calibration
Print
Cancel
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Overview
scroll
Setup/Select
Setting up the Printer
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The following two indicator lights show the status of the printer:
• Power light—illuminates when the printer is turned On.
• Error light—illuminates when an error occurs. A message describing the
error appears in the display panel. The light remains on until you
respond to all messages.
Customizing the
Printer
When the error light glows steadily, you can correct the problem yourself.
When the error light flashes, a system error message appears in the
display panel. Turn the printer off and then back on. If the message
persists, service is required.
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Messages appear on the display panel one line at a time. Messages
longer than 16 characters are divided into 16-character alternating
sections.
Operator’s Guide
Printing
Guide
Types of messages are:
• Printer status messages—show the size of the media in the paper tray
and the type of ribbon that is loaded. This information displays when the
printer is idle.
Color Management
Calibration
• Job-related messages—show status of the job closest to completion.
• Media-related messages—show the types of media and ribbon loaded.
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• Error messages—appear when the paper tray is empty, when the printer
cover is open, or when errors occur.
Overview
Use the Print and Cancel buttons to set printing options, cancel jobs,
override mismatches, and generate test prints.
Setting up the Printer
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Troubleshooting
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Use the Cancel button as follows:
• To terminate the job that is closest to completion. For example, you may
have a job printing and a job processing. If you press Cancel, the job
being printed is ended immediately. No additional pages in that job are
printed, and the page currently being printed is ejected. If you press
Cancel again, the next job is cancelled if one exists.
Customizing the
Printer
• In combination with Setup/Select to scroll through the Setup menu.
NOTE: If the printer is idle and a valid image is in the image buffer
(indicated by an asterisk), pressing Cancel erases the image.
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Use the Print button as follows:
Operator’s Guide
Printing
Guide
NOTE: If you press Print when there is a valid job still in the image buffer
(indicated by an asterisk on the right side of the display panel
when READY is displayed), the last page printed will print again.
If an asterisk is not displayed, a test print is generated.
Color Management
Calibration
• To generate a test print when the printer is idle.
• To begin printing after a mismatch occurs. For more information, “When
Mismatches Occur”.
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Interface Guide
• In combination with Setup/Select to scroll through the Setup menu.
Use the Setup/Select button to enter the Setup mode and change the
way the printer is set up. Refer to “Working With the Printer Settings” for
complete information.
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Operator’s Guide
Working With the Printer Settings
You view and change the printer settings using the printer’s Setup mode.
Printing
Guide
The following table lists the printer settings and options and describes
each option. It also shows the factory default for each setting.
Color Management
Calibration
Printer Settings
Setting
Port
Factory
Default
Options
Description
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Mode - Normal and
Binary
Determines if the parallel port
Normal
(Parallel)
accepts data in normal PostScript
language, Adobe binary, or tagged
binary mode. In normal mode, only
printable characters are accepted;
characters in high ASCII range
(128-255) are not accepted. Binary
mode supported high ASCII range;
full eight-bit data may be sent.
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Port
(Parallel
Type)
---->> or <<---->>
Yes or No
• Select ----> to enable the uni-
directional parallel mode.
• Select <<---->> to enable the bi-
directional parallel mode.
---->>
No
Customizing the
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Port
• Select Yes to enable the Kodak bi-
(Parallel
Status)
directional status reporting option.
• Select No to disable the Kodak bi-
directional status reporting option.
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Operator’s Guide
Printer Settings
Setting
Factory
Default
Printing
Guide
Options
Description
Port (IPX)
802.2, 802.3,
SNAP, ETHERNET
2, AUTOSELECT
Specifies the framing type the
printer should expect.
AUTO-
SELECT
Color Management
Calibration
Port
(TCP/IP)
Fill in IP Address in
following format:
Sets up the Internet address of the
printer within a TCP/IP network.
000.000.00
0.000
nnn.nnn.nnn.nnn
Target ID 0 - 7
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Interface Guide
Port (SCSI)
Specifies the printer’s SCSI
address.
5
Overview
Defaults
(Media
type)
Paper,
Transparency, Draft
• Select Paper if paper is loaded in
the tray.
• Select Transparency to print high-
density transparencies.
• Select Draft for faster printing and
proofing of transparencies.
Paper
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Defaults
(Factory)
Reset
Lets you restore the printer settings
to their factory default values.
IMPORTANT: If the network
interface card is installed, resetting
to the factory defaults may cause
network printing problems.
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Operator’s Guide
Printer Settings
Setting
Factory
Default
Printing
Guide
Options
Description
Defaults
(Media
color)
Photographic,
Commercial,
Publication
Media color choices allow you to
print proofs that approximate the
color and hue of the final press
stock.
Standard
Color Management
Calibration
• Select Standard to print on
standard white stock.
• Select Commercial to simulate
collateral applications.
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• Select Publication to simulate
magazine applications.
Overview
Default
(ColorCN)
Status, Reset,
Enable Yes, Enable
No
• Select Status to display the
resident default Color Connector
transforms.
• Select Reset to delete the default
Color Connector transforms.
• Select Enable Yes to enable the
default Color Connector
transforms.
• Select Enable No to disable the
default Color Connector
transforms.
Enable No
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Language
English, Francais,
Deutsch, Espanol,
Italiano
The display panel messages can
appear in English, French, German,
Spanish, or Italian.
English
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Operator’s Guide
Printer Settings
Setting
Factory
Default
Printing
Guide
Options
Description
Status
(Version)
Version, Version
HW
• Select Version to display the
printer software version.
Color Management
Calibration
• Select Version HW to display the
printer hardware version.
Status
(Counts)
Paper, Trans, Total
• Select Paper to display the number
of paper pages that have been
printed.
• Select Trans to display the number
of transparency pages that have
been printed.
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• Select Total to display the Total
number of pages that have been
printed.
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Status
(User)
Displays the last 32 user correctable
error codes and their corresponding
page counts.
Status
(Service)
Displays the last 32 fatal errors and
their corresponding page counts
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Working in Setup Mode
Operator’s Guide
To enter Setup mode: Press Setup/Select while the printer is idle.
Printing
Guide
To scroll through the settings: Press Print to scroll up, Cancel to scroll
down. You scroll through the settings continuously.
To select an option: When you find the setting whose options you wish to
view, press Setup/Select. An asterisk (*) next to an option means it is
selected.
Color Management
Calibration
To exit setup mode: Select SETUP:EXIT. Most changes you make take
effect as soon as you exit Setup mode. The exceptions are when you
return the settings to the factory defaults and parallel type. In the default
cases, the printer restarts itself when you exit Setup mode. Changes are
effective immediately afterward.
Network
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Overview
To restore the printer settings to their factory settings: Press Setup/
Select when SETUP:DEFAULTS appears. Select FACTORY:RESET to
restore all the printer settings to their factory settings.
Setting up the Printer
Operating the Printer
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IMPORTANT: If the network interface card is installed, restoring the
settings to their factory values may cause network printing
problems.
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About Specifying Port Information
Operator’s Guide
The options you select must match your host computer settings.
Printing
Guide
The following PORTS submenus are available when a network interface
card is installed:
• PORTS:IPX—lets you specify the framing type to expect when using
Novell Netware
Color Management
Calibration
• PORTS:TCP/IP—lets you enter the Internet address of the printer
network interface card within a TCP/IP network
For complete information, refer to the Network Interface Guide.
Network
Interface Guide
Specifying the Printer’s SCSI ID
The SCSI ID default value is 5.
Overview
Select an ID that is not in use on the SCSI bus for any other purpose. For
example, do not use the SCSI ID for your hard drive (0 for Macintosh
computers, 7 for computers running Microsoft Windows). Similarly, do not
use the ID of a scanner connected to the computer.
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Operator’s Guide
Working with Media
This section describes the media—paper and transparency material—
used with the printer. It also lists handling and storage guidelines.
Printing
Guide
Thermal paper looks and feels like photographic paper, but it is not light
sensitive. The back is imprinted with the Kodak logo. The paper is shipped
in 100-sheet packages.
Color Management
Calibration
CAUTION: Use only media designed for use in the 8670 Printer. Using
other materials may cause printer problems.
Kodak Ektatherm XLS print paper, available in several sizes, is available
in three grades:
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• Photographic grade—used for photographic applications
• Commercial grade—used for collateral applications
• Publication grade—used to simulate magazine applications
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The following table lists each paper type and size, lists which ribbons you
can use with each time, and shows the maximum image size for each
paper type.
Operator’s Guide
Printing
Guide
Kodak thermal paper types, sizes, and image size
Maximum Image
Color Management
Calibration
Type of Paper
Paper Size
Type of Ribbon
Size
Kodak Ektatherm
XLS print paper /
photographic grade
CAT No. 861 4364
8.5 x 11
Kodak Ektatherm XLS
(216 x 279 mm) three-color ribbon /
CMY
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CAT No. 163 0474
Kodak Ektatherm XLS
black ribbon / XtraLife
media
8.0 x 8.93
204 x 228 mm
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CAT No. 857 0152
Kodak Ektatherm
XLS three-color
ribbon / XtraLife
media / CMY
CAT No. 807 6135
Kodak Ektatherm
XLS four-color ribbon
/ CMYK
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CAT No. 879 2939
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Operator’s Guide
Kodak thermal paper types, sizes, and image size
Maximum Image
Size
Printing
Guide
Type of Paper
Paper Size
Type of Ribbon
Kodak Ektatherm
XLS print paper /
photographic grade
CAT No. 881 6514
8.27 x 11.69
(210 x 297 mm) three-color ribbon /
CMY
Kodak Ektatherm XLS
Color Management
Calibration
CAT No. 163 0474
Kodak Ektatherm XLS
black ribbon / XtraLife
media
8.0 x 9.6
204 x 246 mm
CAT No. 857 0152
Kodak Ektatherm
XLS three-color
ribbon / XtraLife
media / CMY
CAT No. 807 6135
Kodak Ektatherm
XLS four-color ribbon
/ CMYK
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CAT No. 879 2939
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Operator’s Guide
Kodak thermal paper types, sizes, and image size
Maximum Image
Size
Printing
Guide
Type of Paper
Paper Size
8.5 x 12
(216 x 307 mm) three-color ribbon /
CMY
Type of Ribbon
Kodak Ektatherm
XLS print paper /
photographic grade
CAT No. 868 4623
Kodak Ektatherm XLS
Color Management
Calibration
CAT No. 163 0474
Kodak Ektatherm XLS
black ribbon / XtraLife
media
8.0 x 10
204 x 256 mm
CAT No. 857 0152
Kodak Ektatherm
XLS three-color
ribbon / XtraLife
media / CMY
CAT No. 807 6135
Kodak Ektatherm
XLS four-color ribbon
/ CMYK
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CAT No. 879 2939
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Operator’s Guide
Kodak thermal paper types, sizes, and image size
Maximum Image
Size
Printing
Guide
Type of Paper
Paper Size
8.27 x 12
(210 x 307 mm) three-color ribbon /
CMY
Type of Ribbon
Kodak Ektatherm
XLS print paper /
photographic grade
CAT No. 875 1596
Kodak Ektatherm XLS
Color Management
Calibration
CAT No. 163 0474
Kodak Ektatherm XLS
black ribbon / XtraLife
media
8.0 x 10
204 x 256 mm
CAT No. 857 0152
Kodak Ektatherm
XLS three-color
ribbon / XtraLife
media / CMY
CAT No. 807 6135
Kodak Ektatherm
XLS four-color ribbon
/ CMYK
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CAT No. 879 2939
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Operator’s Guide
Kodak thermal paper types, sizes, and image size
Maximum Image
Size
Printing
Guide
Type of Paper
Paper Size
8.5 x 14
(216 x 358 mm) oversize three-color
ribbon / CMY
Type of Ribbon
Kodak Ektatherm
XLS print paper /
photographic grade
CAT No. 856 5699
Kodak Ektatherm XLS
Color Management
Calibration
CAT No. 821 4082
Kodak Ektatherm XLS
oversize three-color
ribbon / XtraLife
8.0 x 12
204 x 307 mm
media / CMY
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CAT No. 801 3716
Kodak Ektatherm
XLS black ribbon /
XtraLife media
Overview
CAT No. 857
Setting up the Printer
Operating the Printer
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0152Kodak Ektatherm
XLS four-color ribbon
/ CMYK
CAT No. 879 2939
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Operator’s Guide
Kodak thermal paper types, sizes, and image size
Maximum Image
Size
Printing
Guide
Type of Paper
Paper Size
8.27 x 14
(210 x 358 mm) oversize three-color
ribbon / CMY
Type of Ribbon
Kodak Ektatherm
XLS print paper /
photographic grade
CAT No. 807 5640
Kodak Ektatherm XLS
Color Management
Calibration
CAT No. 821 4082
Kodak Ektatherm XLS
oversize three-color
ribbon / XtraLife
8.0 x 12
204 x 307 mm
media / CMY
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CAT No. 801 3716
Kodak Ektatherm
XLS black ribbon /
XtraLife media
CAT No. 857 0152
Kodak Ektatherm
XLS four-color ribbon
/ CMYK
Overview
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CAT No. 879 2939
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Operator’s Guide
Kodak thermal paper types, sizes, and image size
Maximum Image
Size
Printing
Guide
Type of Paper
Paper Size
9.5 x 14
(243 x 358 mm) oversize three-color
ribbon / CMY
Type of Ribbon
Kodak Ektatherm
XLS print paper /
photographic grade
CAT No. 867 7759
commercial grade
CAT No. 158 1198
publication grade
CAT No. 881 1663
Kodak Ektatherm XLS
Color Management
Calibration
CAT No. 821 4082
Kodak Ektatherm XLS
oversize three- color
ribbon / XtraLife
8.5 x 12
217 x 307 mm
media / CMY
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CAT No. 801 3716
Kodak Ektatherm
XLS black ribbon /
XtraLife media
CAT No. 857 0152
Kodak Ektatherm
XLS four-color ribbon
/ CMYK
Overview
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CAT No. 879 2939
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The following shows the sizes and maximum image size for Kodak
Ektatherm XLS transparency material. The table also shows which
ribbons can be used with each size of transparency material.
Operator’s Guide
Printing
Guide
Kodak thermal transparency material, sizes, and image size
Transparency
Material
Maximum Image
Color Management
Calibration
Size
8.5 x 11
(216 x 279 mm) three-color ribbon /
CMY
Type of Ribbon
Size
Kodak Ektatherm
XLS transparency
material
Kodak Ektatherm XLS
CAT No. 852 6618
CAT No. 887 3945
Kodak Ektatherm XLS
black ribbon / XtraLife
media*
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8.0 x 8.93
204 x 228 mm
CAT No. 857 0152
Kodak Ektatherm
XLS three-color ribbon
/ XtraLife media /
CMY*
CAT No. 873 3925
Kodak Ektatherm
XLS four-color ribbon
/ CMYK
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Operator’s Guide
Kodak thermal transparency material, sizes, and image size
Transparency
Maximum Image
Size
Printing
Guide
Size
Type of Ribbon
Material
Kodak Ektatherm
XLS transparency
material
8.27 x 11.69
(210 x 297 mm) three-color ribbon /
CMY
Kodak Ektatherm XLS
Color Management
Calibration
CAT No. 850 3005
CAT No. 887 3945
Kodak Ektatherm XLS
black ribbon / XtraLife
media*
8.0 x 9.6
204 x 246 mm
CAT No. 857 0152
Kodak Ektatherm
XLS three-color ribbon
/ XtraLife media /
CMY*
CAT No. 873 3925
Kodak Ektatherm
XLS four-color ribbon /
CMYK
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CAT No. 879 2939
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Operator’s Guide
Kodak thermal transparency material, sizes, and image size
Transparency
Maximum Image
Size
Printing
Guide
Size
Type of Ribbon
Material
Kodak Ektatherm
XLS transparency
material
8.5 x 12
Kodak Ektatherm XLS
(216 x 307 mm) three-color ribbon /
CMY
Color Management
Calibration
CAT No. 853 4059
CAT No. 163 0474
Kodak Ektatherm XLS
black ribbon / XtraLife
media*
8.0 x 10
204 x 256 mm
CAT No. 857 0152
Kodak Ektatherm
XLS three-color ribbon
/ XtraLife media /
CMY*
CAT No. 807 6135
Kodak Ektatherm
XLS four-color ribbon
/ CMYK
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CAT No. 879 2939
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Operator’s Guide
Kodak thermal transparency material, sizes, and image size
Transparency
Maximum Image
Size
Printing
Guide
Size
Type of Ribbon
Material
Kodak Ektatherm
XLS transparency
material
8.27 x 12
Kodak Ektatherm XLS
(210 x 307 mm) three-color ribbon /
CMY
Color Management
Calibration
CAT No. 871 7001
CAT No. 163 0474
Kodak Ektatherm XLS
black ribbon / XtraLife
media*
8.0 x 10
204 x 256 mm
CAT No. 857 0152
Kodak Ektatherm
XLS three-color ribbon
/ XtraLife media /
CMY*
CAT No. 807 6135
Kodak Ektatherm
XLS four-color ribbon /
CMYK
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CAT No. 879 2939
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Operator’s Guide
Kodak thermal transparency material, sizes, and image size
Transparency
Maximum Image
Size
Printing
Guide
Size
Type of Ribbon
Material
Kodak Ektatherm
XLS transparency
material
8.5 x 14
Kodak Ektatherm XLS
(216 x 358 mm) oversize three-color
ribbon / CMY
Color Management
Calibration
CAT No. 852 9679
CAT No. 821 4082
Kodak Ektatherm XLS
oversize three-color
ribbon / XtraLife media
/ CMY*
CAT No. 801 3716
Kodak Ektatherm
XLS black ribbon /
XtraLife media*
CAT No. 857 0152
Kodak Ektatherm
XLS four-color ribbon /
CMYK
8.0 x 12
204 x 307 mm
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CAT No. 879 2939
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Operator’s Guide
Kodak thermal transparency material, sizes, and image size
Transparency
Maximum Image
Size
Printing
Guide
Size
Type of Ribbon
Material
Kodak Ektatherm
XLS transparency
material
8.27 x 14
Kodak Ektatherm XLS
(210 x 358 mm) oversize three-color
ribbon / CMY
Color Management
Calibration
CAT No. 861 0651
CAT No. 821 4082
Kodak Ektatherm XLS
oversize three-color
/ CMY*
CAT No. 801 3716
Kodak Ektatherm
XLS black ribbon /
XtraLife media*
CAT No. 857 0152
Kodak Ektatherm
XLS four-color ribbon /
CMYK
204 x 307 mm
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CAT No. 879 2939
*Only laminates to paper. When printing transparency material with XtraLife
ribbon, the laminate patch is bypassed.
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NOTE: Refer to “Working with Media” and “Loading the Ribbon”.
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Printing from Computer Applications
You print through your applications using the printing software or the
export module that came with the printer.
Printing
Guide
• For application-specific printing information, refer the User’s Guide for
the application.
Color Management
Calibration
• For information about printing with the 8670 printer, refer to the Printing
Guide.
The time it takes to print an image depends on the application and on the
type of image being printed. Some images take much longer to print than
others. A file made up of lines generally takes less time to print than a file
that is defined in bits, such as a scanned image.
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Overview
As printing takes place, the paper moves through the imaging path
multiple times. During this process, the paper partially exits the printer.
Do not pull on the print. Wait until the print exits completely before
touching it.
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NOTE: For non-PostScript jobs, the last image you send from the Export
Module remains in memory until you turn the printer Off or press
Cancel.
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Operator’s Guide
Scheduling Jobs
The number of jobs that can be queued to the printer at once depends on
the memory available in the printer. If large files are sent, fewer jobs can
be processed. Installing additional memory in the printer increases the
number of jobs that can be processed at the same time.
Printing
Guide
Color Management
Calibration
If the printer is on a network, the network configuration affects job
scheduling. When on a network, the printer polls the ports in a round
robin manner. When it receives a job, it stops polling until the job is
complete. The printer then looks to the next port in the list.
Network
Interface Guide
The position of the ports in the list affects the order in which jobs are
processed. When a job is sent is not the only determinant of when it will
be processed and printed.
Overview
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Operator’s Guide
Handling and Storing Prints and Transparencies
The image stability of thermal prints depends on factors such as
temperature, relative humidity, and exposure to light or to biological or
chemical contaminates. Using XtraLife ribbon increases print shelf life.
Printing
Guide
Your thermal images will last a long time if you handle and store them as
described below.
Color Management
Calibration
• Handle prints as little as possible. When handling prints, make sure
your hands are clean and free of food, oil, and grease. Wear clean
gloves when possible, and hold prints by the edges.
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Interface Guide
• Store thermal prints and transparencies in a cool, dry environment free
of chemical contamination.
Overview
• Avoid storing prints at temperatures higher than 72˚F (25˚C) for
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extended periods.
• A relative humidity between 30% and 50% is ideal.
• Avoid exposure to high-intensity light sources, particularly fluorescent
light and sunlight, which are rich in ultraviolet radiation.
• Avoid exposure to vinyl items (those made of polyvinyl chloride [PVC])
or any plastic which contains plasticizer. These items usually have a
distinct “plastic” odor. If you use transparency sleeves, make sure that
they are not PVC-based.
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Operator’s Guide
Cleaning the Printer
To help ensure good printer performance and high-quality output, make
sure the printer’s operating environment is clean and dust free.
Printing
Guide
Clean the printer regularly as described below.
Before you begin, turn the printer Off and unplug it.
Color Management
Calibration
• Clean the thermal head when you load a new ribbon or if you notice
image quality problems.
• Wipe the printer cabinet, the paper tray area, and the output tray with
distilled or de-ionized water and a damp, lint-free cloth. This eliminates
dust build-up and prevents dirt from getting into the printer.
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Overview
CAUTION: Never use abrasives or harsh chemicals to clean any part
of the printer.
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Do not use the alcohol cleaning pads packaged with new
ribbon to clean the printer cabinet.
• Clean the area around and under the printer to keep dust out of the
cooling fan.
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• Vacuum the printer and the surrounding area to keep them dust free.
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Keeping the Printer in Good Working Order
To keep the printer in good working order:
Printing
Guide
• Keep the printer clean. Keep the surrounding area vacuumed and litter-
free.
Color Management
Calibration
• Protect the printer from tobacco smoke, dust, sand, and liquid spills.
• Do not place objects on top of the printer.
• Do not keep anything under the printer. Doing so may block the fan on
the bottom of the printer.
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Using the Printer
Overview
Follow these guidelines when working with the printer:
• Keep the plastic dust cover in place when operating the printer.
• Keep the blue protective cover in place when not using the printer.
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Accessories
• Remove prints from the output tray ONLY AFTER the printer ejects
them.
• Do NOT put a print back into the output tray. Doing so can cause jams
and loss of completed prints.
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• Avoid loading more than 100 sheets of paper in the paper tray.
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Operator’s Guide
Troubleshooting
This chapter describes the problems you may occasionally have with the
Kodak Professional 8670 PS thermal printer. It also tells how to solve
these problems.This chapter contains the following sections.
Printing
Guide
• Error messages and how to resolve them
• What to do when mismatches occur
• What to do if the printer is not operating as it should
• Clearing the paper path
Color Management
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• Cleaning the pick rollers
• Cleaning the sensors
Overview
• Packing the printer
Setting up the Printer
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Troubleshooting
Site Specifications
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• Getting additional help
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Error messages indicate that a problem has occurred. More than one
problem can occur at a time. However, only one error message appears at
lower priority ones.
Printing
Guide
Color Management
Calibration
example, a CLOSE COVER message may appear. After you close the
mismatch, if there are no other errors, READY appears.
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The following are common error messages:
• “CHANGE RIBBON”
Overview
• “CHECK TRAY”
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• “CLEAR PAPER PATH”
• “CLEAR RIBBON JAM”
• “CLOSE COVER”
• “INSERT TRAY”
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• “LOAD PAPER/ LOAD TRANSPARENCY”
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Machine Generated Error Codes
The following are machine generated error codes:
Printing
Guide
Error Codes
Color Management
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Error Code
Description
Possible Solution
500
There is no receiver at the lead
edge sensor when expected
1. Verify that the correct media
and ribbon are loaded.
2. Clean the sensor. Refer to
“Cleaning the Sensors”.
501
502
The receiver is stuck at the lead
edge sensor
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3. If the error persists, call for
service.
The receiver size has changed
without removing the tray
Overview
503
510
Invalid tray size input
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The bar code label is not correct
The bar code sensor or FRU is
malfunctioning
511
The bar code label is not correct, or
it has been damaged
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The bar code sensor or FRU is
malfunctioning
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Error Codes
Error Code
Description
Possible Solution
Printing
Guide
600 - 603
There is a controller PROM or board
failure
1. Power cycle the printer.
2. If the error persists, call for
service.
Color Management
Calibration
608, 609,
60A, 60C
There is a problem with the thermal
head/cable, or the controller printed
circuit board
610
There is a problem with the LCD or
the controller printed circuit board
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618, 60B
700
There is a problem with the EPROM
or the thermal head
The inboard thermal head position
sensor #2 is open
1. Open the top cover of the
printer.
Overview
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2. Power cycle the printer.
3. Close the top cover.
701
The inboard thermal head position
sensor #2 is blocked
4. If the error persists, call for
service.
702
The outboard thermal head position
sensor #1 is open
703
The outboard thermal head position
sensor #1 is blocked
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Error Codes
Error Code
Description
Possible Solution
Printing
Guide
708
The donor patch sensing emitters
are not sensing the donor
1. Turn the printer Off.
2. Disconnect all cables except
the power cable.
Color Management
Calibration
709
The donor sensors are not stable
3. Turn the printer On.
4. If the error:
710 - 712
The DSP line time response times
out
• persists, call for service.
• clears, the computer, cabling
or software could be causing
the problem.
718
There is a problem with the
controller printed circuit board
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719
There is a problem with the thermal
head/controller printed circuit board
Overview
720, 721
There is a problem with the
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1000 - 1FFF controller printed circuit board/cable
730
There is a problem with the thermal
head cooling
733
There is a problem with the thermal
head heater
738, 739
There is a problem with the
controller or RAM
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Error Codes
Error Code
Description
Possible Solution
Printing
Guide
740 - 742
There is a problem with the program
PROMS or the controller printed
circuit board
1. Turn the printer Off.
2. Disconnect all cables except
the power cable.
Color Management
Calibration
3. Turn the printer On.
4. If the error:
748, 749,
74A - 74D
There is a PHM failure
• persists, call for service.
750 - 756
757
Unexpected write from DSP
• clears, the computer, cabling
or software could be causing
the problem.
There is a DSP set verify failure
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760 - 773,
76A - 76F
There is a problem with the
controller printed circuit board
Overview
800 - 857
There is a general problem with the
controller printed circuit board
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900 - 930,
090B - 094B block or checksum
There is a problem with the DSP
SERVICE
REQ XXX
An error occurred. The message
includes a 4-digit error code.
1. Turn the printer Off, then On.
2. If the error persists, call for
service.
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When Mismatches Occur
Mismatches result from differences in requested ribbon type, media type,
or media size and the media resident in the printer.
Printing
Guide
Ribbon Type Mismatch
If the print job specifies a ribbon type that is not loaded, a mismatch
occurs. Ribbon mismatches result from:
Color Management
Calibration
• Lamination differences (for example, XtraLife ribbon is requested but is
not loaded). For this situation, you can press Print to print the job with
the currently loaded ribbon, but lamination will not occur.
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• Image size differences (for example, a large image size is requested but
an oversize ribbon is not loaded). For this situation, you must change
the ribbon or press Cancel to cancel the job.
Overview
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• Ribbon color differences (for example, black-only printing is requested
but a color ribbon is loaded). For these situations, you must change the
ribbon or press Cancel to cancel the job.
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Receiver Type Mismatch
Operator’s Guide
If the print job specifies a media type that is not loaded (for example,
paper is requested but transparency material is loaded), a mismatch
occurs. You have three choices:
Printing
Guide
• Load the correct media type.
Color Management
Calibration
• Press Print to override the error without changing the media type.
IMPORTANT: Printing without loading the correct media type may result in
poor color reproduction.
• Press Cancel to cancel the job.
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Receiver Size Mismatch
Overview
If the print job specifies a media size that is not loaded, a mismatch
occurs. There are two types of size mismatches:
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• The image size fits on the loaded media. You can load the correct size
or print on the currently loaded media.
• The image size is larger than the loaded media. Change the media, or
cancel the job.
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problem is resolved. Use the following list to correct the problem. If the
to do this.
Printing
Guide
Color Management
Calibration
• “Printer does not turn on”
• “Printing takes much longer than usual”
• “Nothing happens when a job is sent”
• “White marks”
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• “Multicolored spots appear on the prints”
• “Smudges, smears and fingerprints”
• “Printer initializes, but does not enter the READY state”
• “Paper does not feed”
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• “Printer does not respond when you press buttons”
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Clearing the Paper Path
Paper may occasionally jam in the printer. Jams are typically identified by
a CLEAR PAPER PATH or CHECK TRAY message.
Printing
Guide
To clear the paper path:
Color Management
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1. Open the printer cover.
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NOTE: An automatic locking feature prevents you from opening the cover
during printing. If you cannot open the cover, turn the printer Off,
wait until the mechanisms are quiet, then turn the printer On. If
you still cannot open the cover, service is required.
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2. If media is in the paper path, gently pull it up and out of the printer.
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Then close the printer cover.
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Guide
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3. If media is jammed in the paper tray area, remove the paper tray.
Look through the tray insertion slot into the tray area.
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4. Gently remove any jammed media from the paper tray area.
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Printing
Guide
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NOTE: If you cannot remove the media, service is required.
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5. Slide the tray back into the printer.
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Cleaning the Pick Rollers
If the paper is not picked from the tray properly, the pick rollers may be
dirty. Use two water pads and a pad holder to clean the rollers.
Printing
Guide
To clean the pick rollers:
Color Management
Calibration
1. Remove the water pad from the packet and fold it in half.
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2. Insert the pad into the pad holder slot. About 1 inch of the pad should
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extend from the top, as shown.
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NOTE: The posts are on the bottom of the pad holder.
Operator’s Guide
Printing
Guide
Color Management
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3. Wrap the longer end of the pad around the pad holder and insert it
into the other pad slot.
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4. Pull the edge of the pad to tighten it.
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5. Repeat steps 1 - 4 for the other end of the pad holder.
6. Remove the paper tray from the printer.
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7. Remove the cover from the tray.
Operator’s Guide
8. Remove the media and blue stiffener sheet from the tray.
9. Set the media on a freshly cleaned surface.
10. Insert the prepared pad holder into the paper tray.
Printing
Guide
Color Management
Calibration
NOTE: The posts on the bottom of the pad holder fit into the holes near
the front of the paper tray.
11. Load the paper tray back into the printer.
12. Press Print to make a test print.
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13. Wait for the printer to cycle and for the error light on the display panel
to illuminate.
Overview
14. Remove the tray from the printer, and then reinsert it.
15. Wait for the printer to cycle and for the error light to illuminate again.
16. Remove the tray.
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17. Remove the prepared pad holder from the tray.
18. Press Cancel to cancel the test print.
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19. Load the media and stiffener sheet into the tray, and put the lid
back on.
20. Insert the tray in the printer.
IMPORTANT: Wait about five minutes for the rollers to dry before using the
printer.
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Cleaning the Sensors
Printing
Guide
IMPORTANT: Before cleaning, turn the printer Off.
Follow these steps to clean the five ribbon sensors in the printer.
1. Locate the two sensors on top of and in the center of the print head.
Color Management
Calibration
They are visible behind the ribbon.
2. Remove the ribbon.
3. Wipe the sensors with an alcohol pad.
4. Replace the ribbon.
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5. To locate the next two sensors, look above where a finished print
comes out for a steel plate with fringe. At the center of the plate,
about one inch back and down the slope, is an oval cutout with the
two receiver sensors.
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6. Wipe the sensors with an alcohol pad.
7. To locate the fifth sensor, look at the lower ribbon spool. On the left
hand is a bar code label. Immediately above the bar code label is a
black box with wires coming out of it. The sensor is located on the
bottom of that box (the side of the box that faces the bar code label).
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8. Clean the sensor area with an alcohol pad.
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Operator’s Guide
Repacking the Printer
If you need to ship the printer, pack it as follows:
Printing
Guide
1. Remove the media from the paper tray. Pack the paper tray in its
original box.
Color Management
Calibration
2. Open the printer cover. Then remove the ribbon spools. Discard them
or store them in their original box.
CAUTION: Insert the pins as described.
3. Insert the shipping pins as follows:
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– Insert the left pin through the seventh slot from the left.
– Insert the right pin through the sixth slot from the right.
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4. Push the pins until the ends protrude about 1 1/2 inches from the
Operator’s Guide
slot.
Printing
Guide
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5. Close the printer cover.
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6. Put appliance filament tape over the cover of the printer.
The tape must cover the latch and run down both sides of the printer
all the way to the bottom.
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Printing
Guide
Color Management
Calibration
shipping tape
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7. Put the printer in its original plastic bag to keep it clean during
shipping.
8. Pack the printer in its original box.
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Operator’s Guide
Getting Additional Help
Your Kodak dealer is the best source for information about your printer
and about purchasing supplies and accessories.
Printing
Guide
In addition, technical support is also available on Kodak’s Web site at
www.kodak.com. Call 1-800-23kodak (1-800-235-6325) from 9:00 a.m. to
8:00 p.m., Eastern Standard Time, on regular business days.
Color Management
Calibration
Help numbers for the Asia/Pacific and European regions are listed below.
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Country
Country code
Helpline number
Australia
Hong Kong
Indonesia
Korea
61
85
62
82
60
63
65
66
88
3 353 2173
2 5649387
Overview
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Operating the Printer
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21 430 4527
02 708 5471 4
3 757 2722
2 816 67 18
4736611
Malaysia
Philippines
Singapore
Thailand
Taiwan
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2 271 3040 x396
6 2 893 8234
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Operator’s Guide
Country
Country code
Helpline number
Printing
Guide
Belgium
Denmark
Finland
France
Germany
Italy
32
45
358
33
49
39
31
47
34
46
44
02/2632400
43/717111
Color Management
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90/87071
1/4989-0083
0711/406-5561
02/66028454
03405/99704
02/818181
Network
Interface Guide
Netherlands
Norway
Spain
Overview
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91/6267100
08/58023663
Sweden
UK
044261122
Ext. 44239
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Operator’s Guide
CHANGE RIBBON
Printing
Guide
Possible Cause
Possible Solution
The supply spool is empty.
Change the Ribbon. Refer to “Loading the
Ribbon”.
Color Management
Calibration
The ribbon’s bar code cannot be read.
The wrong type of ribbon is loaded.
Check that the bar code is legible. If the
message persists, service is required.
Load the correct type of ribbon. Refer to
“Loading the Ribbon”.
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CHECK TRAY
Possible Cause
Possible Solution
Printing
Guide
The tray is empty.
Load paper or transparencies. Refer to
“Loading Media”.
Color Management
Calibration
The tray is inserted improperly.
1. Remove the paper tray.
2. Insert the paper tray, making sure it is
seated correctly.
There is a paper jam in the tray area.
Clear the paper path. Refer to “Clearing
the Paper Path”.
Network
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Check the level of the paper.
Check for dirty pick rollers.
The maximum number of sheets is 100.
Clean the pick rollers. Refer to “Cleaning
the Pick Rollers”.
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Operator’s Guide
CLEAR PAPER PATH
Possible Cause
Possible Solution
Printing
Guide
A paper jam occurred.
Clear the paper path. Refer to “Clearing
the Paper Path”.
Color Management
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Operator’s Guide
CLEAR RIBBON JAM
Possible Cause
Possible Solution
Printing
Guide
The ribbon is jammed, possibly by a
paper jam.
Press Cancel to eject the paper. If the
message persists:
Color Management
Calibration
1. Clear the paper jam. Refer to “Clearing
the Paper Path”.
2. If necessary, clear the ribbon jam.
3. Close the cover.
4. Remove the paper tray.
5. Clear the paper from the tray area.
6. Insert the tray.
Network
Interface Guide
7. Turn the printer Off and then back On.
Overview
If the message still persists, service is
required.
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Operator’s Guide
CLOSE COVER
Possible Cause
Possible Solution
Close the cover.
Printing
Guide
The printer cover is open.
Color Management
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Operator’s Guide
INSERT TRAY
Possible Cause
Possible Solution
Printing
Guide
The paper tray is not in place.
Check that the paper tray is inserted and
seated correctly.
Color Management
Calibration
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LOAD PAPER/
LOAD TRANSPARENCY
Printing
Guide
Possible Cause
Possible Solution
The tray is empty.
Load the type of media requested.
Load the correct size media.
Color Management
Calibration
The wrong size media is loaded.
Paper is loaded and transparency was
requested, or vice versa.
Load the type of media requested.
Media is not being picked up from
the tray.
Clean the pick rollers. Refer to “Cleaning
the Pick Rollers”.
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Interface Guide
Media is jammed in the printer.
Clear the paper path. Refer to “Clearing
the Paper Path”.
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LOAD RIBBON
Possible Cause
Possible Solution
Printing
Guide
The ribbon type that is loaded does not
match the ribbon type requested.
Load the type of ribbon that was
requested.
Color Management
Calibration
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Operator’s Guide
Printer does not turn on
Possible Cause
Possible Solution
Printing
Guide
The printer power is not on.
Check that the power switch is in the “I”
position.
Color Management
Calibration
Cables and cords are not connected
securely.
Check that the cables and cords are
connected properly.
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Operator’s Guide
Printing takes much longer than usual
Possible Cause
Possible Solution
Printing
Guide
The image file size may be larger than
usual and may therefore take longer to
process.
Wait a few minutes.
Color Management
Calibration
Printer is too warm.
1. Turn the printer off for 10 minutes to let
it cool.
2. Consider moving the printer to a
location where the temperature is
lower.
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Operator’s Guide
Nothing happens when a job is sent
Possible Cause
Possible Solution
Printing
Guide
Job is processing
Wait to see if the job is still processing.
Printer settings
1. Try printing a file that you have printed
previously.
Color Management
Calibration
2. Verify all export module or printer
driver settings.
3. Check communication settings for
compatibility between printer and host.
Network
Interface Guide
Printer connections
1. Disconnect the cable from the printer
and try a test print.
2. If the problem persists, service is
required.
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White marks
• white lines run lengthwise on prints
Printing
Guide
• white or colored speckles or spots on prints
Color Management
Calibration
Possible Cause
Possible Solution
Dust or dirt has caused contamination.
1. Check that the media in the tray is
clean and streak-free.
2. Check that the ribbon is clean.
3. Clean the print head.
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Interface Guide
4. If the problem persists, service is
required.
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Multicolored spots appear on the prints
Possible Cause
Possible Solution
Printing
Guide
Dirt or dust has caused contamination.
1. Clean the printer and the surrounding
area.
Color Management
Calibration
2. Move the printer away from room
ventilation ducts or open doors.
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Operator’s Guide
Smudges, smears and fingerprints
Irregularly shaped and colored areas appear on the prints.
Printing
Guide
Possible Cause
Possible Solution
Fingerprints or other oils have
contaminated the paper or ribbon.
Handle media and ribbon carefully. Refer
to “Handling the Ribbon” and “Working
with Media”.
Color Management
Calibration
Use only Kodak Ektatherm XLS XtraLife
color ribbon.
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Printer initializes, but does not enter the READY
state
Printing
Guide
Possible Cause
Possible Solution
Loose connections.
1. Disconnect and reconnect the interface
cable.
Color Management
Calibration
2. Restart the printer.
3. If the problem persists, service is
required.
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Operator’s Guide
Paper does not feed
Possible Cause
Possible Solution
Printing
Guide
Paper load, stiffener, or tray.
1. Remove sheets with irregularities.
2. Reduce the size of the stack of media
in the paper tray.
Color Management
Calibration
3. Check that the blue stiffener sheet is at
the bottom of the paper tray.
4. Check the paper tray.
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Operator’s Guide
Printer does not respond when you press buttons
Possible Cause
Possible Solution
Printing
Guide
Printer conditions
1. Make sure that the cover is closed.
2. Remove and reinsert the paper tray.
3. Restart the printer.
Color Management
Calibration
4. Check that the printer is in READY
mode.
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Site Specifications
Printing
Guide
Printer Specifications
Printer dimensions
Color Management
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Width: 16.6 inches (43.2 cm)
Depth (with tray inserted): 21 inches (52.7 cm)
Height: 12 inches (30.5 cm)
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Printer weight
57 lbs (24.9 kg)
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Space Requirements
Minimum space required with tray inserted:
Width: 17 inches (43.2 cm)
Depth: 24 inches (61 cm)
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Height: 12 inches (30.5 cm)
Minimum space required for removing the tray and opening the cover:
Width: 17 inches (43.2 cm)
Depth: 35.5 inches (90.2 cm)
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Height: 20.25 inches (52.4 cm)
Operator’s Guide
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Operating Environment
Ambient operating temperature: 59˚ to 86˚F (15˚ to 30˚C)
Relative humidity: 20 to 76%
Printing
Guide
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Power Requirements
Voltage/frequency
US/Canada 90 to 250v/47 to 60Hz
Europe 220/50Hz
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Power consumption
250 watts maximum
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Operator’s Guide
Accessories
This chapter lists the accessories and supplies available for the Kodak
Professional 8670 PS thermal printer and how to order them.
Printing
Guide
Accessories
Color Management
Calibration
Printer accessories are listed below. Purchase these items through your
printer dealer or distributor.
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Interface Guide
Catalog
Accessory
Number
Kodak Professional 8670PS 10/100 network interface card
Kodak A, 8.5, adjustable tray
844 5074
843 5109
168 9702
124 2684
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KodakA4, 8.27, adjustable tray
Kodak 9.5 tray
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Supplies
To order the following supplies, contact Kodak Parts Services
at 1-800-431-7278.
Printing
Guide
Color Management
Calibration
Part
Number
Supply
Water cleaning pads (box of 50)
1C8081
5B5910
989021
Pick roller cleaning kit
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Shipping pins (for all thermal printers)
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Ribbons
The ribbons available for the 8670 printer are listed below. Purchase
ribbons through your printer dealer or distributor.
Printing
Guide
Color Management
Calibration
Maximum
Image Size
Catalog
Number
Ribbon Type
Kodak Ektatherm XLS three-color ribbon
8 x 10
163 0474
821 4082
807 6135
Kodak Ektatherm XLS oversize three-color ribbon
8.5 x 12
8 x 10
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Kodak Ektatherm XLS three-color ribbon / XtraLife
media / CMY
Kodak Ektatherm XLS black ribbon / XtraLife media
8.5 x 12
8.5 x 12
857 0152
801 3716
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Kodak Ektatherm XLS oversize three-color
ribbon / XtraLife media / CMY
Kodak Ektatherm XLS four-color ribbon / CMYK
8.5 x 12
879 2939
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Operator’s Guide
Paper
The paper available for the 8670 printer is listed below. Purchase paper
through your printer dealer or distributor. Paper is shipped in 100-sheet
packages.
Printing
Guide
Color Management
Calibration
Kodak Ektatherm XLS
print paper
Catalog
Number
Size
Photographic grade
Photographic grade
Photographic grade
Photographic grade
Photographic grade
Photographic grade
Photographic grade
Commercial grade
Publication grade
8.5 x 11 (216 x 281 mm)
8.5 x 14 (216 x 358 mm)
8.27 x 11.69 (210 x 297 mm)
8.27 x 12 (210 x 307 mm)
8.27 x 14 (210 x 307 mm)
9.5 x 14 (241 x 358 mm)
9.5 x 14 (241 x 358 mm)
9.5 x 14 (241 x 358 mm)
861 4364
856 5699
881 6514
875 1596
807 5640
867 7759
158 1198
881 1663
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NOTE: Refer to “Kodak thermal paper types, sizes, and image size” for
illustrations of the maximum image size for each paper size.
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Transparency Material
The transparency sizes available for the printer are listed below.
Purchase transparency material through your printer dealer or distributor.
Transparency material is shipped in 100-sheet packages.
Printing
Guide
Color Management
Calibration
Kodak Ektatherm XLS
transparency material
Catalog
Number
Size
For use with the Kodak A
adjustable tray
8.5 x 11 (216 x 281 mm)
852 6618
853 4059
852 9679
850 3005
871 7001
861 0651
For use with the Kodak A
adjustable tray
8.5 x 12 (216 x 307 mm)
8.5 x 14 (216 x 358 mm)
8.27 x 11.69 (210 x 297 mm)
8.27 x 12 (210 x 307 mm)
8.27 x 14 (210 x 358 mm)
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For use with the Kodak A
adjustable tray
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For use with the Kodak A4
adjustable tray
For use with the Kodak A4
adjustable tray
For use with the Kodak A4
adjustable tray
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NOTE: Refer to “Kodak thermal transparency material, sizes, and image
size” for illustrations of the maximum image size for each
transparency size.
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Printing
Guide
Adding Memory to the Printer
You can purchase and install SIMMs to increase memory in the printer.
Color Management
Calibration
NOTE: The 8670 printer comes with 48 MB of factory-installed memory.
The benefits of having additional memory are:
• You may increase the speed at which images are processed.
• You can download more fonts with PostScript language jobs.
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Interface Guide
• Additional memory allows simultaneous processing and printing of more
and/or larger jobs (increases the possible number of prints per hour).
For example, operating with 64 MB of memory lets you print one 9.5 x
14 job and process a second job of the same size. With less memory,
only smaller jobs can be processed and printed.
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There are 3 pairs of memory sockets in your printer. The first pair accepts
4, 8, 16, 32, or 64 MB modules. The other pairs accept only 4, 16, or
64 MB modules. Although it is not necessary to use both sockets in a pair,
if you do, the SIMMs must be the same size.
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Preparing to Install a SIMM
To prepare to install a SIMM:
Operator’s Guide
Printing
Guide
1. Turn Off and unplug the printer.
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2. Attach the wrist portion of a static strip to your wrist. Attach the other
end of the strap to the metal plate on the back of the printer.
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CAUTION: Use a grounding strap to prevent static discharge from
damaging the printer.
Operator’s Guide
Printing
Guide
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3. Using a Phillips-head screwdriver, remove the five screws on the
plate at the lower portion of the back of the printer.
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NOTE: There are ten screws on the back of the printer. Remove ONLY
the five on the lower portion.
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4. Grasp the two black handles on the metal plate, and slowly pull the
Operator’s Guide
drawer out.
Printing
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Installing the SIMM Card
Operator’s Guide
To install and seat the SIMM:
Printing
Guide
1. Locate the SIMM receptacles on the left side of the drawer.
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2. Hold the SIMM at a 45˚ angle and position the bottom of the SIMM in
the first empty receptacle next to the other installed cards.
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3. Gently tilt the SIMM back so that it is upright and snaps into place in
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the clips on each side of the receptacle.
Printing
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Finishing the Installation
Operator’s Guide
To finish the installation:
Printing
Guide
1. Grasp the black handles on the back of the printer and slide the
drawer in.
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2. Replace the five screws that you removed.
3. Plug in the printer and turn it On.
4. Verify that the Power light on the display panel is lit.
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