Knoll Systems Projector HD102 User Manual

HD102  
HDTV  
DLP Projector  
Users Manual v1.1  
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3
TABLE OF CONTENTS  
Safety Warnings  
Introduction  
2
5
Positioning the projector  
Projector and Device Connector Guide  
Computer connections  
Video connections  
6
6
6
7
Connecting a computer source  
Required computer connections  
Optional computer connections  
Displaying a computer source image  
Adjusting the image  
8
8
8
9
9
Using the projector with Windows 98 for the first time  
Connecting a video device  
Video device connections  
RCA composite video connection  
S-video connection  
RCA component connection  
DVI connection  
Displaying video  
10  
11  
11  
12  
12  
12  
12  
13  
13  
14  
14  
19  
19  
19  
20  
20  
21  
21  
22  
25  
25  
24  
25  
26  
26  
27  
27  
27  
Adjusting the image  
Shutting down the projector  
Troubleshooting your setup  
Using the remote control  
Using the audio  
Using the keypad buttons  
Optimizing computer images  
Optimizing video images  
Customizing the projector  
Using the menus  
Picture menu  
Settings menu  
Maintenance  
Cleaning the Lens  
Replacing the Projection Lamp  
Cleaning the Lamp Housing Screens  
Using the security lock  
Appendix  
Projected Image Size  
Red LED Behavior and Projector Errors  
If you are experienced in setting up projection systems, use the Quick Setup card that is included with the  
projector. For complete details on connecting and operating the projector, refer to this User’s Guide.  
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Important Operating Considerations for Safety  
Place the projector in a horizontal position no greater  
than 15 degrees off axis.  
Locate the projector in a well-ventilated area without  
any obstructions to intake or exhaust vents.  
Do not place the projector on a tablecloth or other  
soft covering that may block the vents.  
Locate the projector at least 4' (1.2 m) away from any  
heating or cooling vents.  
Use only Knoll-approved ceiling mounts.  
Use only the power cord provided. A surge-protected  
power strip is recommended.  
Refer to this manual for proper startup and shutdown  
procedures.  
In the unlikely event of the lamp rupturing, discard  
any edible items placed in the surrounding area and  
thoroughly clean the area along all sides of the  
projector.  
Wash hands after cleaning the area and handling the  
ruptured lamp. This product has a lamp, which  
contains a very small amount of mercury. Dispose of  
it as required by local, state or federal ordinances and  
regulations. For more information see www.eiae.org.  
Follow these instructions to help ensure image quality and lamp life over the life of the projector.  
Failure to follow these instructions may affect the warranty. For complete details of the warranty,  
see the Warranty section at the end of this User's Guide.  
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5
Introduction  
Congratulations and thank you for your  
excellent choice of a superior digital image  
projection device. Your new Knoll HD102  
projector is specifically designed for home  
cinema applications. The HD102 sets a high  
standard using the latest DLP™ technology  
and new DCDi Plus video processing from  
Faroudja™. Whether you are watching  
movies or High Definition broadcasts or  
playing the latest video game, you will enjoy  
amazing image quality.  
Product specifications  
To read the latest specifications on your  
multimedia projector, be sure to visit our  
website, as specifications are subject to  
change. Visit www.knollsystems.com for  
more information.  
Accessories  
The standard accessories that came with  
your projector can be found on the  
included packing list. Optional accessories  
are listed in the Accessories catalog  
that came with the projector and can also  
found on our website. See the inside back  
cover for the web address.  
Connector Panel  
The projector provides both computer and video  
connection options, including:  
• DVI (M1-DA)  
• Component SD/ED/HD (RCA)  
• S-video  
• Composite audio/video (RCA)  
The projector also provides the following  
connectors:  
• Audio out  
• 12-volt DC output (see next page)  
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12-volt DC output  
The 3.5mm mini-jack trigger provides a 12-volt DC output. It provides a constant output while the  
projector is on. It has numerous uses. For example, if you connect your projection screen to the  
12-volt DC output with the cable that came with your screen, when you turn on the projector the  
screen will move down; when you turn the projector off, the screen will return to the storage  
position. To use the 12-volt DC output, you must first remove the safety plug.  
Positioning the projector  
To determine where to position the projector, consider the size and shape of your screen, the  
location of your power outlets, and the distance between the projector and the rest of your  
equipment. Here are some general guidelines:  
• Position the projector on a flat surface at a right  
angle to the screen. The projector must be at least 4.9  
feet (1.49m) from the projection screen.  
• Position the projector within 10 feet (3m) of your  
power source and within 6 feet (1.8m) of your video  
device (unless you purchase extension cables). To  
ensure adequate cable access, do not place the  
projector within 6 inches (.15m) of a wall or other  
object.  
• To turn the image upside down, see “Ceiling” on  
page 24. We recommend using an authorized ceiling  
mount.  
• Position the projector the desired distance from the screen. The distance from the lens of the  
projector to the screen, the zoom setting, and the video format determine the size of the projected  
image. The top illustration to the right shows three projected image sizes. For more information  
about image sizes at different distances, see “Projected Image Size” on page 27.  
• The image offset is 127.3% when the projector is in 16:9 mode. This means that if you have an  
image 10’ high, the bottom of the image will be 2.73’ above the center of the lens.  
• See “Connecting a video device” on page 11 for additional information on 16:9 mode.  
Projector and Device Connector Guide  
The following illustration and table should help you find the connectors to use and obtain the best  
resolution possible from your input devices, such as computers, standard VCRs, DVD players  
(progressive and interlaced), HDTV sources, TV and satellite tuners, camcorders, video games  
(progressive and interlaced), and laser disc players.  
Computer connections  
Computer connections involve attaching the VGA and USB ends of the provided computer cable  
to a computer and connecting the other end (M1 cable end) to the Computer In input on the  
projector. The USB part of the computer cable allows you to advance slides in a PowerPoint™  
presentation via a remote control. See page 6 for computer/projector setup information.  
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Video connections  
The first step for connecting video is deciding what type of output connector you want to connect  
to the projector. If there is more than one output, select the one with the highest quality. The best  
quality ranking, with 1 being the highest and 3 being the lowest, is:  
1. component video (RCA)  
2. S-video  
3. audio/visual composite video (RCA)  
If your video device has a VGA connector, you can use the DVI connector on the back of the  
projector for very high quality.  
Video  
Video Device  
Video  
Compatibility  
If Your Device  
Connector is  
Attached to  
Adapter or  
Labeled  
For Setup  
Instructions see  
Comments  
Connector on  
projector  
Composite video or  
S-video  
Standard Broadcast  
TV (not HDTV) via  
cable digital cable,  
satellite TV, DVD, or  
VCR  
NTSC, PAL, and  
SECAM formats  
Composite video  
or S-video  
Composite (RCA)  
video connection  
on page 11.  
Not for  
progressive (i.e.  
(HDTV sources).  
Component 480i  
Component  
Video  
Component Video  
Component on  
page 12.  
See page 6.  
Standard Video  
Camera  
NTSC, PAL, and  
SECAM formats  
Composite video  
or S-video  
Composite video or  
S-video  
Composite (RCA)  
video connection  
on page 11.  
Not for  
progressive (i.e.  
(HDTV sources).  
Component 480i  
Component  
Video  
Component Video  
Component on  
page 12.  
See page 6.  
Standard Video  
Game  
NTSC, PAL, and  
SECAM formats  
Composite video  
or S-video  
Composite video or  
S-video  
Composite (RCA)  
video connection  
on page 11.  
Not for  
progressive (i.e.  
(HDTV sources).  
Component 480i  
Component  
Video  
Component Video  
Component on  
page 12.  
See page 6.  
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Video Device  
Video  
Compatibility  
If Your Device  
Connector is  
Attached to  
Adapter or  
Labeled  
For Setup  
Instructions see  
Comments  
Connector on  
projector  
HDTV  
(High Definition TV)  
1035i, 1080i,  
720p  
DVI  
Computer In (DVI)  
DVI connection on  
page 12  
Component 480i, Component  
Video 1  
(component RCA)  
Component on  
page 13  
480p, 576i, 576p  
Video  
Progressive DVD  
1035i, 1080i,  
720p  
DVI  
Computer In (DVI)  
DVI connection on  
page 12  
Component 480i, Component  
Video 1  
(component RCA)  
Component on  
page 13  
480p, 576i, 576p  
Video  
Progressive Video  
Game  
1035i, 1080i,  
720p  
DVI  
Computer In (DVI)  
DVI connection on  
page 12  
Component 480i, Component  
480p, 576i, 576p Video  
Video 1  
(component RCA)  
Component on  
page 13  
Connecting a computer source  
Required computer connections  
Connect one end of the provided computer cable  
(see page 11 for connecting video devices) to the  
blue DVI Computer In connector on the projector.  
Connect the other ends (USB and VESA) to the  
USB and VGA ports on your computer. If you are  
using a desktop computer, you will need to  
disconnect the monitor cable from the computer’s  
video port first. This connection allows you to  
advance slides in a PowerPoint™ presentation  
using the remote. USB drivers must be installed to  
use the USB feature. For more information, see  
page 10.  
Connect the black power cord to the Power  
connector on the side of the projector and to your  
electrical outlet.  
NOTE: Always use the power cord shipped with  
the projector.  
Optional computer connections  
To have sound with your presentation, connect an audio cable (not included) to your computer  
and to the red and/or white Audio In connectors on the projector.  
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Displaying a computer source  
image  
Remove the lens cap. Toggle the Power  
switch on the side of the projector to the On  
position.  
The LED flashes green and the fans start to  
run. When the lamp comes on, the start up  
screen displays and the LED is steady green.  
It can take a minute for the image to achieve  
full brightness.  
? No start up screen? Get help on page 15.  
Turn on your computer.  
The computer’s image should appear on the  
projection screen. If it doesn’t, press the  
Computer button on the projector’s keypad.  
If your computer has Windows 98 as its  
operating system, see “Using the projector  
with Windows 98 for the first time” on page  
10, regarding the driver setup process. Make  
sure your laptop’s external video port is  
active. Many laptops do not automatically  
turn on their external video port when a projector is connected.  
Usually a key combination like FN + F8 or CRT/LCD key turns the external display on and off.  
Locate a function key labeled CRT/LCD or a function key with a monitor symbol. Press FN and  
the labeled function key simultaneously. Refer to your laptop’s documentation to learn your  
laptop’s key combination.  
? No laptop image? Try pressing the keypad Auto Image button. Get help on page 15.  
Adjusting the image  
If necessary, adjust the height of the projector by  
pressing the release button to extend the foot.  
If necessary, rotate the leveling foot located at  
the rear of the projector.  
Avoid placing your hands near the hot exhaust  
vent in front of the projector.  
Position the projector the desired distance from  
the screen at a 90-degree angle to the screen.  
See page 27 for a table listing screen sizes and  
distances.  
Adjust the zoom or focus.  
If the image is not square, adjust the keystone  
using the buttons on the keypad.  
(continued next page)  
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Press the top Keystone button to reduce the upper part of the image, and press the bottom Keystone  
button to reduce the lower part.  
Adjust the Contrast or Brightness in the Picture menu.  
See page 21 for help with these menu adjustments.  
Using the projector with Windows 98 for the first time  
The first time you connect a computer running Windows 98 to the projector, the computer recognizes the  
projector as “new hardware” and the Add New Hardware Wizard appears. Follow these instructions to use  
the Wizard to load the correct driver (which was installed with your Windows operating system).  
If you are running Windows 2000 or Windows ME, skip these steps and go to “Adjusting the image” on page  
9.  
a) Click Next to begin searching for the driver.  
b) Make sure “Search for the best driver” is selected, then click Next.  
c) Uncheck any checked boxes, and then click Next. Windows  
automatically locates the driver. If this driver has been removed, reload  
the driver using your Windows operating system CD.  
d) When Windows finds the driver, you are ready to install it. Click Next.  
Skip this section if you did not connect a USB mouse cable for Windows 98:  
If you connected the USB cable, the Add New Hardware Wizard appears again. Drivers must be  
installed to use the USB functionality.  
The Wizard launches three times:  
The first time it detects a USB Composite Device.  
The second time a USB Human Interface Device (for the keyboard).  
The third time it detects a USB Human Interface Device (for the mouse).  
For Windows 2000, Windows ME, and Windows XP:  
The USB drivers are automatically installed.  
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Connecting a video device  
You can connect video devices such as VCRs, DVD players, camcorders, digital cameras, video game  
consoles, HDTV receivers, and TV tuners to the projector. There is also an audio input via the red and white  
A/V connectors.  
You can connect the audio directly to the projector to get sound from the built-in speaker, or you can  
connect the audio to your stereo system via the Audio Out connector.  
You can connect the projector to most video devices that can output video. You cannot directly connect the  
coaxial cable that enters your house from a cable or satellite company the signal must pass through a tuner  
first. Examples of tuners are digital cable boxes, VCRs, digital video recorders, and satellite TV boxes.  
Basically, any device that can change channels is considered a tuner.  
Before connecting your projector, you should decide which aspect ratio you want to use. The projector’s  
Aspect Ratio setting is accessed through the projector’s Picture Menu. See page 22 for more information.  
What is Aspect Ratio?  
Aspect ratio is the ratio of the image width to image height. HDTV and most DVDs are 16:9, which is the  
default for this projector. This projector is not intended for use with 4:3 screens. When in 4:3 mode the  
projector places black bars on  
both sides of the image. Native  
mode centers the image and  
turns off the internal scaler so  
that any resolution larger than  
854x480 is cropped on the  
edges.  
If you are projecting onto a  
screen, the size/shape of the  
screen may determine which  
aspect ratio to use. If you are  
projecting onto a blank wall, you  
don’t have the screen size  
restriction. What you plan to  
project will also help you choose  
between 4:3 and 16:9. For  
example, most TV shows are  
4:3, while most movies are 16:9.  
If you have a 16:9 screen, then  
you should select an aspect ratio  
of 16:9 for anamorphic movies  
and HDTV, and Native for 4:3  
content. If you have a 4:3 screen  
you should still use 16:9 for  
anamorphic movies or HDTV,  
but you also have the option of  
using either 4:3 or Native for 4:3 content. Keep in mind that anamorphic movies only appear correctly if the  
DVD player is set to output to a 16:9 television.  
Video device connections  
Composite (RCA) video connection  
Plug the provided composite A/V cable’s yellow  
connector into the video out connector on the video  
device. Plug the other yellow connector into the  
yellow Video 2 connector on the projector.  
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Plug a white connector into the left audio out connector on the video device and plug a red connector into  
the right audio out connector on the video device. Plug the remaining white connector into the white audio  
in connector on the projector, and plug the remaining red connector into the red audio in connector on the  
projector.  
Keep in mind that video output from composite connections are not as high quality as S-video or component  
video.  
S-video connection  
If your video device uses a round, seven-prong  
S-video connector, plug an S-video cable into  
the S-video connector on your video device and  
into the S-video connector on the projector. Use  
the A/V cable’s red and white audio connectors  
as described directly above (the yellow  
connectors on the A/V cable are not used).  
Keep in mind that S-video delivers higher-quality  
video output than composite, but not as high as  
component video.  
Component (RCA) connection  
To connect a progressive scan DVD or HD  
source, use the component connector. Connect  
a component video cable with red, green, and  
blue RCA connectors into the source device  
component connector. Connect the other three  
ends of the component cable into the  
component Video connector on the projector.  
Use the composite A/V cable’s red and white  
audio connectors as described on the previous  
page (the yellow connectors on the A/V cable  
are not used).  
Keep in mind that component video delivers higher quality video output than S-video or composite video.  
DVI connection  
If your video device uses a DVI connector, plug the  
DVI end of the M1-DA cable into the video-out  
connector on the video device. This connector may  
be labeled “To Monitor” on the video source. Plug  
the M1 computer end of the cable into the  
Computer In connector on the projector. Do not  
plug the USB end of this cable into the video device.  
Use the composite A/V cable’s red and white audio  
connectors as described on the previous page (the  
yellow connectors on the A/V cable are not used).  
Keep in mind that DVI video delivers the highest  
quality video output.  
Connect the power cord to the Power connector on the side of the projector and to your electrical outlet.  
NOTE: Always use the power cord that shipped with the projector.  
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Displaying video  
Remove the lens cap.  
Toggle the Power switch on the side of the  
projector to the On position. The LED  
flashes green and the fans start to run.  
When the lamp comes on, the start-up  
screen is displayed and the LED is steady  
green. It can take a minute for the image to  
achieve full brightness.  
? No start up screen? Get help on  
page 15.  
Plug in and turn on your video device.  
The video device’s image should appear  
on the projection screen. If it doesn’t, press the Video button on the keypad.  
? No image? Try pressing the Source or Auto Image Get help on  
page 15.  
Adjusting the image  
Adjust the height of the projector by  
pressing the release button to extend the  
foot.  
Rotate the leveling foot at the rear of the  
projector, if necessary. Position the  
projector the desired distance from the  
screen at a 90-degree angle to the  
screen.  
See page 27 for a table listing screen  
sizes and distances to the screen.  
Adjust the zoom and focus.  
If the image is not square, adjust the keystone using  
the buttons on the keypad. Press the top Keystone  
button to reduce the upper part of the image, and  
press the bottom Keystone button to reduce the  
lower part.  
Adjust the volume on the keypad or remote.  
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Adjust the Contrast, Brightness,  
Color, Tint, or  
Aspect Ratio in the Picture menu.  
See page 22  
for help with the menus and these  
adjustments.  
For Aspect Ratio, keep in mind that DVD players must be configured for 16:9 in order to view the highest  
quality image. For more information regarding Aspect Ratio, see page 11.  
Shutting down the projector  
The projector automatically displays a black screen after no active source is detected for 30 minutes. This  
black screen helps preserve the life of the projector. The image returns when an active source is detected or  
a remote or keypad button is pressed.  
Screen Save  
You can make the black screen appear after a preset number of minutes by turning on the Screen Save  
feature in the Settings>System menu. See page 24.  
Power Save  
The projector also has a Power Save feature that automatically turns the lamp off after no active sources are  
detected and no user interaction with the projector is performed for 20 minutes. By default, this feature is off.  
See page 24.  
Turning off the projector  
You can turn the projector off simply by toggling the power switch to the off position.  
You can also press the remote’s Power button to place the projector in the Off state while it is running.  
When the Power button is pressed twice (once to start the power-down process and a second time to verify  
that you want to power the projector off), the lamp turns off and the LED blinks green for one (1) minute  
while the fans continue to run to cool the lamp. While the LED is blinking green, the projector does not  
accept any keypad and remote control input.  
When the lamp has cooled, the LED lights solid green and the fans slow down to minimal speed. To turn off  
the projector, toggle the power switch to the off position. NOTE: Once the projector has been toggled off,  
you must wait for one (1) minute before turning the projector on again. This allows the lamp to properly cool.  
However, if the remote was used to power the projector to the Off state you do not need to wait one minute  
to turn it on again.  
Troubleshooting your setup  
If your image appears correctly on the screen, skip to the next section. If it does not, troubleshoot the setup.  
The LED on top of the projector indicates the state of the projector and can help you troubleshoot.  
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Table 1: LED behavior and meaning  
LED color/behavior  
Meaning  
Solid Green  
The power switch has been toggled on  
and the software has initialized or the  
projector has been powered off via the  
remote.  
Blinking Green  
The power switch has been toggled on  
and the software is initializing, or the  
projector is powering down and the fans  
are running to cool the lamp.  
Blinking Red  
A fan or lamp failure has occurred. Make  
sure the vents aren’t blocked (see page  
18). Turn off the projector and wait one  
minute, then turn the projector on again.  
If the projector exceeds its lamp life (page  
25), replace the lamp and reset the lamp  
timer. Contact Technical Support if the  
problem persists.  
See page 18 for more information  
Solid Red  
An unidentifiable error; please contact  
Technical Support.  
The following tables show common problems. In some cases, more than one possible solution is provided.  
Try the solutions in the order they are presented. When the problem is solved, you can skip the additional  
solutions.  
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If you still need assistance, visit our website or call us. See the inside of the back cover for support contact  
information. This product is backed by a limited warranty. When sending the projector in for repair, we  
recommend shipping the unit in its original packing material, or having a professional packaging company  
pack the unit. Please insure your shipment for its full value.  
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19  
Using the remote control  
The remote uses two (2) provided AAA batteries. They  
are easily installed by sliding the cover off the remote’s  
back, aligning the + and - ends of the batteries, sliding  
them into place, and then replacing the cover.  
To operate, point the remote at the projection screen or at  
the projector (not at the video device or computer). The  
range of optimum operation is up to 30 feet (9.14m).  
Press the remote’s Menu button to open the projector’s  
menu system. Use the arrow buttons to navigate, and the  
Select button to select features and adjust values in the  
menus. See page 21 for more info on the menus. The  
remote also has:  
Power button to turn the projector on and off (see page  
14 for shutdown info)  
Backlight button to light the remote’s buttons in the  
dark  
Brightness and Contrast buttons to adjust the image  
Blank button to display a blank screen instead of the  
current image (to change the color of the screen, see  
page 24)  
Source buttons to switch among sources (to assign a particular source  
to a source button, see page 23) and a source toggle  
Resize button to change the Aspect Ratio (see page 22)  
Auto Image button to resynch the projector to the source  
Preset button to restore stored settings (see page 22)  
Overscan button to remove noise in a video image (page 23)  
Troubleshooting the remote  
• Ensure the batteries are installed in the proper orientation and are not dead. Ensure you’re pointing the  
remote at the projector or the screen, not at the video device or the computer, and are within the remote  
range of 30 feet (9.14m).  
Using the audio  
Using the projector’s speakers  
To use the projector’s speaker, connect your  
source to the Audio In connectors (L and/or R)  
on the projector’s composite connectors. To  
adjust the volume, press the Volume buttons  
on the keypad or remote. To mute the sound,  
press the Mute button on the remote.  
Troubleshooting Audio  
If you aren’t hearing the audio, check the  
following:  
• Make sure the audio cable is connected.  
• Make sure mute is not active (press the Mute  
button on the remote).  
• Make sure the volume is turned up enough.  
• Press the Volume button on the keypad or  
remote.  
• Make sure the correct source is active.  
• Adjust the audio source.  
• If playing a video, make sure the playback has not been paused.  
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Connecting external speakers  
The projector can be attached to external  
speakers that have their own power source by  
plugging a speaker cable (not included) into the  
projectors Audio Out connector.  
Using the keypad buttons  
Most buttons are described in detail in other sections, but here is an overview of their functions:  
Menu–opens the on-screen menus (page 21).  
Select–confirms choices made in the menus (page  
21).  
Up/Down arrows–navigates to and adjusts settings  
in the menus (page 21).  
Auto Image–resets the projector to the source.  
Presets–cycles through the available preset settings  
(page 22).  
Keystone–adjusts squareness of the image (page  
9).  
Volume–adjusts sound (page 19).  
Video and Computer–changes the active source.  
Optimizing computer images  
After your computer is connected properly and the computer’s image is on the screen, you can optimize the  
image using the onscreen menus. For general information on using the menus, see page 21.  
Adjust the Keystone, Contrast, or Brightness in the Picture menu (page 22).  
Change the Aspect Ratio. Choose the option that best fits your input source (page 22).  
Adjust the Color Temperature in the Advanced menu (page 21).  
Adjust the Phase, Tracking, or Horizontal or Vertical position in the Advanced menu (page 23).  
Once you have optimized the image for a particular source, you can save the settings using  
Presets. This allows you to quickly recall these settings later (page 22).  
Optimizing video images  
After your video device is connected properly and the image is on the screen, you can optimize the image  
using the onscreen menus. For general information on using the menus, see page 21.  
Adjust the Keystone, Contrast, Brightness, Color, or Tint in the Picture menu (page 22).  
Select a Sharpness setting (page 22).  
Use the Color Control to adjust the color gain (page 22).  
Adjust the Color Temperature. Select a listed value (page 22).  
Turn on Overscan to remove noise on the edges of the video image (page 23).  
Change the Aspect ratio (page 21). Aspect ratio is the ratio of the image width to image height. TV  
screens are usually 1.33:1, also known as 4:3. HDTV and most DVDs are 1.78:1, or 16:9 (the  
projector’s default).  
Choose the option that best fits your input source in the menus, or press the Resize button on the  
remote to cycle through the options. See page 19.  
Select a specific Color Space. See page 22.  
Select a different Video Standard. Auto tries to determine the standard of the incoming video.  
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21  
Select a different standard if necessary. See page 23.  
Make sure your DVD player is set for a 16:9 television. See your DVD player’s user’s guide for  
instructions.  
Customizing the projector  
You can customize the projector for your specific setup and needs.  
For rear projection, turn rear mode on in the Settings>System menu.  
For ceiling mounted projection, turn ceiling mode on in the Settings> System menu.  
Specify which source the projector checks first for active video during power-up.  
Turn the projector’s display messages on and off.  
Turn on power saving features.  
Specify blank screen colors and start up logos.  
Specify the language viewed on the menus.  
Save settings for the active source as a preset.  
Using the menus  
To open the menus,  
press the Menu  
button on the keypad  
or remote. (The  
menus automatically  
close after 60  
seconds if no buttons  
are pressed.) The  
Main menu appears.  
Use the arrow buttons to move up and down to highlight the desired submenu, then press the Select button.  
To change a menu setting, highlight it, press Select, then use the up and down arrow buttons to adjust the  
value, select an option using radio buttons, or turn the feature on or off using check boxes. Press Select to  
confirm your changes. Use the arrows to navigate to another setting. When your adjustments are complete,  
navigate to Previous or Exit, then press Select to go to the previous menu; press the Menu button at any  
time to close the menus.  
Dots appear before the menu name. The number of dots indicate menu levels, ranging from one (the Main  
menu) to four (the most nested  
menus).  
The menus are grouped by usage:  
• The Picture menu provides image  
adjustments.  
• The Settings menu provides set-up  
type adjustments that are not changed  
often.  
• The About menu provides a read-  
only display of information about the projector and source.  
Certain menu items may not be visible or may be grayed  
depending upon a particular source being connected. For  
example, Sharpness is only available for video sources and  
is not visible when a computer source is active. Menu  
options are grayed out only if the source is selected but no  
signal is present. For example, if the projector is set to a  
video source but the source, such as a DVD player, is turned off video menu options are grayed out.  
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22  
Picture menu  
To adjust the following settings,  
highlight the setting, press  
Select, use the up and down  
arrows to adjust the values, then  
press Select to confirm the  
changes.  
Keystone: adjusts the image  
vertically and makes a squarer  
image. You can also adjust  
keystone from the keypad.  
Contrast: controls the degree of difference between the lightest and darkest parts of the picture and  
changes the amount of black and white in the image.  
Brightness: changes the intensity of the image.  
Color: adjusts a video image from black and white to fully saturated color. The color setting applies to video  
sources only.  
Tint: adjusts the red-green color balance in the image of NTSC video images. The tint setting applies to  
NTSC video sources only.  
Aspect Ratio: Aspect ratio is the ratio of the image width to image height. TV screens are usually 4:3.  
HDTV and most DVDs are 16:9. The projector’s default is 16:9. See “What is Aspect Ratio?” on page 11 for  
more information.  
Select Native to see the unmodified input with no  
resizing by the projector.  
Select 16:9 to watch enhanced widescreen DVDs.  
For more information regarding Aspect Ratio, see page  
11.  
Presets: Presets are provided  
that optimize the projector  
for displaying computer  
presentations, photographs, film  
images, and video images. Film  
input is material originally  
captured on a film camera, like  
a movie; video  
input is material originally  
captured on a video camera,  
like a TV show or sporting  
event. You can use the preset  
as a starting point, then further  
customize the settings for each source. The settings you customize are saved in the preset for each source.  
To restore the factory default settings, choose Factory Reset in the Settings>Service menu (page 24).  
There is also a user-definable preset. To set a preset for the current source, adjust the image, select Save  
User in the Presets menu, then select Yes. You can recall these settings in the future by selecting the User  
1 preset.  
Advanced menu  
Chroma Detail: This adjusts the color sharpness.  
Luma Detail: This adjusts the overall sharpness (edge  
enhancement) of the Luma signal.  
Noise Reduction: adjusts signal noise reduction.  
Choose Off to have no noise reduction, choose Auto  
to have the software determine the amount of noise  
reduction, or choose Manual and adjust the Level.  
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23  
CCS: (Cross-Color Suppression) processes the signal to remove any color information from the luma portion  
of the signal. It is On for all composite signals, and can be turned off for S-video and interlaced component  
signals.  
Sharpness: (video sources only) changes the  
clarity of the edges of a video image. Select a sharpness  
setting.  
Color Space: This option applies to computer  
and component video sources. It allows  
you to select a color space that has been  
specifically tuned for the input signal. When  
Auto is selected, the projector automatically  
determines the standard. To choose a different  
setting, turn off Auto, then choose RGB for  
computer sources, choose either REC709 or  
REC601 for component video sources.  
Color Temperature: changes the intensity of the colors.  
Select a value.  
Color Control: allows you to individually adjust the  
gain (relative warmth of the color) and the offset  
(the amount of black in the color) of the red,  
green, and blue colors.  
Video Standard: when it is set to Auto, the projector  
attempts to automatically pick the video standard based  
on the input signal it receives. (The video standard  
options may vary depending on your region of the  
world.) If the projector is unable to detect the correct  
standard, the colors may not look right or the image may  
appear “torn.” If this happens, manually select a video  
standard by selecting NTSC, PAL, or SECAM from the  
Video Standard menu.  
Overscan: (video sources only) removes noise around  
the video image.  
Sync Threshold Adjust: If a hardware device, such as a DVD player, is not syncing properly with the  
projector, select this option to help it to sync when connected to the projector. The following four (4) options  
are for computer sources only.  
Phase: adjusts the horizontal phase of a computer source.  
Tracking: adjusts the vertical scan of a computer source.  
Horizontal/Vertical Position: adjusts the position of a computer source.  
White Peaking: increases the brightness of whites that are near 100 percent.  
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24  
Settings menu  
Audio: allows adjustments to Volume of the internal speaker and allows a  
chime to play when starting the projector.  
Adjustments can also be made from the projector’s  
keypad and the remote.  
Sources: determines which source the projector  
checks first for active video during power-up. When  
Autosource is selected, the Source Enable  
feature indicates which sources the projector  
attempts to lock onto. You can use the Source  
Enable feature to eliminate certain sources from  
this search, which will speed the search. The source  
options are Computer for a computer,  
progressive DVD, or HDTV source, Video 1 for  
S-video connections, Video 2 for  
component video connections and  
Video 3 for composite video sources.  
By default, the check boxes for all  
sources are checked. Uncheck a  
source box to eliminate it from the  
search. When Autosource is not  
checked, the projector defaults to the  
source selected in Sources. To  
display another source, you must  
manually select one by pressing the Computer or Video button on the remote or keypad.  
System>Rear: reverses the image so you can project from behind  
a translucent screen. Ceiling: turns the image upside down for  
ceiling-mounted projection. Low Power: toggles between on and  
Off. Turn it on to lower the light output of the lamp. This also  
lowers the fan speed, making the projector quieter. Display  
Messages: displays status messages (such as “Searching” or  
“Mute”) in the lower-left corner of the screen. Screen Saver Off:  
prevents the screensaver on your computer from being activated if  
the USB portion of the M1 is plugged into the computer. This  
function was previously called NND. Power Save: automatically  
turns the lamp off after no signals are detected for 20 minutes.  
After 10 additional minutes with no signal, the projector  
powers down. If an active signal is received before the projector  
powers down, the image will be displayed. After an additional 10 minutes with  
no signal, the projector powers down and can be toggled off. If an active signal  
is received before the projector powers down, the image will be  
displayed.  
Startup Logo: allows you to display a blank screen instead of the  
Default screen at startup, and when no source is detected.  
Blank Screen: determines what color is displayed when you press  
the Blank button on the remote.  
Language: allows you to select a language for the onscreen display.  
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25  
Service: To use these features, highlight them and press  
Select.  
Factory Reset: restores all settings to their default.  
Lamp Reset: resets the lamp hours used counter in the About  
menu to zero. Do this only after changing the lamp.  
Service Code: only used by authorized service personnel.  
About: provides information about the projector and the  
active source.  
Maintenance  
Cleaning the Lens  
1 Apply a non-abrasive camera lens cleaner to a soft, dry cloth.  
Avoid using an excessive amount of cleaner, and don’t apply the  
cleaner directly to the lens. Abrasive cleaners, solvents or other  
harsh chemicals might scratch the lens.  
2 Lightly wipe the cleaning cloth over the lens in a circular motion.  
Replace the lens cap immediately, if you don’t intend to use the projector.  
Replacing the Projection Lamp  
The lamp hours used timer in the  
About menu counts the number  
of hours the lamp has been in  
use. Twenty hours before the  
lamp life expires, the  
message “Change lamp” appears  
on the screen at startup. If the  
maximum lamp time is exceeded,  
the lamp will not light. In this  
case, after replacing the lamp  
you must reset the lamp hours by  
simultaneously pressing both  
Volume buttons on the keypad  
and holding them for 10 seconds.  
NOTE: You can order new lamp housings from your dealer or directly from Knoll. See the packing list for  
information. Use only a replacement lamp with the same type and rating as the original lamp, model  
SP-LAMP-021 or LP21.  
1 Turn off the projector and unplug the power cord.  
2 Wait 30 minutes to allow the projector to cool thoroughly.  
3 Turn the projector on its side  
so that the lamp door is facing  
you. Using a flat-blade  
screwdriver, gently pry the lamp  
door from the projector by  
placing the screwdriver blade  
into the space between the top  
of the lamp door and the  
projector.  
4 Loosen the two captive  
screws that attach the lamp  
housing to the projector.  
5 Detach the lamp connector from the projector by depressing the locking tab on the connector and lightly  
pulling it free.  
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26  
WARNING:  
To avoid burns, allow the projector to cool for at least 30 minutes before you replace the lamp.  
Do not drop the lamp housing or touch the glass bulb! The glass may shatter and cause injury.  
Be extremely careful when removing the lamp housing. In the unlikely event that the bulb ruptures, small  
glass fragments may be generated. The lamp housing is designed to contain these fragments, but use  
caution when removing the lamp housing. Before replacing the lamp, clean the lamp compartment and  
dispose of cleaning materials. Wash hands after lamp replacement. This product has a lamp, which contains  
a very small amount of mercury. Dispose of it as required by local, state or federal ordinances and  
regulations. For more information see www.eiae.org.  
6 Carefully remove the lamp housing.  
Dispose of the lamp in an  
environmentally proper manner.  
7 Install the new lamp housing and  
tighten the screws.  
8 Re-attach the lamp connector to the  
projector. The locking tab should  
engage when the connector is fully  
plugged in.  
9 Replace the lamp door.  
10 Plug in the power cord and toggle  
the Power switch to turn the projector  
back on.  
11 To reset the lamp hour timer, navigate to the  
Settings>Service menu and select Lamp Reset. See  
page 24 for details.  
Cleaning the Lamp Housing Screens  
In dirty or dusty environments, the two dust filter screens in the lamp housing  
can become clogged, causing high  
temperatures and premature lamp  
failure. Routine maintenance to  
remove dust from the screens  
lowers the lamp operating  
temperature and prolongs lamp life.  
To maximize lamp life, you should  
clean the screen at least every 250  
hours depending upon  
environmental conditions. The  
dirtier or dustier the environment,  
the more often you should clean  
the screens.  
1 Remove the lamp housing.  
2 Examine the dust filter screens on the lamp housing. If necessary, use a vacuum cleaner set on low power  
to clean the screens. Be careful not to disturb any internal components when cleaning the screens.  
3 Replace the lamp housing and lamp door.  
Using the security lock  
The projector has a security lock for use with a  
PC Guardian Cable Lock System. Refer to the  
information that came with the lock for instructions  
on how to use it.  
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27  
Appendix 1: HD102 Projection Throw Distance (16:9 Aspect Screen)  
Screen  
Diagonal  
92"  
139.5"  
167.2"  
7.3"  
103"  
156.1"  
187"  
106"  
110"  
122.5" 146.75"  
Minimum  
Distance  
160.7" 166.7"  
185.7"  
222.7"  
9.8"  
222.5"  
266.8"  
11.7"  
Maximum  
Distance  
192.5"  
8.4"  
200"  
8.8"  
Screen  
offset  
8.2"  
Viewing  
Area  
45"x80" 50.5"x89.75" 52"x92" 54"x96" 60"x107" 72"x128"  
Maximum distance to  
screen (16:9) = 1.818 x  
Screen diagonal size  
Minimum distance to  
screen (16:9) = 1.516 x  
Screen diagonal size  
Screen offset (image  
drop or rise) = 0.08 x  
Screen diagonal size  
Red LED Behavior and Projector Errors  
If the projector is not functioning properly and the LED is blinking red, consult Table 3 to determine a  
possible cause. There are two-second pauses between the blinking cycles.  
Table 3:  
Red LED Behavior  
Explanation  
The lamp won’t strike after five (5) attempts. Check the lamp and lamp door installations for  
loose connections.  
One (1) blink  
The lamp counter hours have exceeded lamp life hours. Replace the lamp and reset the lamp  
hours counter.  
Two (2) blinks  
The projector has shutdown. Check to see if the lamp door is open. If the lamp door is closed,  
toggle off the projector and wait one minute, then toggle the projector on again. If the lamp  
does not strike after one minute, replace the lamp. Contact Technical Support (see page 18 )  
for repair if replacing the lamp does not solve the problem.  
Three (3) blinks  
Four (4) blinks  
Five (5) blinks  
The fan has failed. Contact Technical Support (see page 25 ) for repair or replacing the fan.  
The projector is overheating. Check for a blocked air vent. Contact Technical Support (see page  
25) for repair if clearing the air vents does not solve this problem.  
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28  
LIMITED WARRANTY  
Knoll Systems, Inc. (“Knoll”) warrants that each HD102 (“the Product”) sold hereunder will conform to and  
function in accordance with the written specifications of Knoll. Said limited warranty shall apply only to the  
first person or entity that purchases the Product for personal or business use and not for the purpose of  
distribution or resale. Said warranty shall continue for a period of two (2) years from the date of such  
purchase. The standard limited warranty excludes the lamps in projectors after 90 days or 500 hours and the  
accessories after one year. Knoll does not warrant that the Product will meet the specific requirements of the  
first person or entity that purchases the Product for personal or business use. Knoll’ liability for the breach of  
the foregoing limited warranty is limited to the repair or replacement of the Product or refund of the purchase  
price of the Product, at Knoll’ sole option. Replacement Product may be re-furbished in “like-new” condition,  
at Knoll’ sole discretion. To exercise the Purchaser’s rights under the foregoing warranty, the Product must  
be returned at the Purchaser’s sole cost and expense, to Knoll or to any authorized Knoll service center  
provided, and the Product must be accompanied by a written letter explaining the problem and which  
includes (i) proof of date of purchase; (ii) the dealer’s name; and (iii) the model and serial number of the  
Product. When sending your unit in for repair, please ship your unit in its original packing material or a Knoll  
approved ATA Shipping Case, or have a professional packaging company pack the unit. Please insure your  
shipment for its full value. A return authorization number, issued by the Knoll customer service department,  
must also be clearly displayed on the outside of the shipping carton containing the Product.  
Note: Remanufactured Products are exempt from the foregoing Limited Warranty. Please refer to the  
Remanufactured Product Warranty for applicable warranty information.  
WARRANTY LIMITATION AND EXCLUSION  
Knoll shall have no further obligation under the foregoing limited warranty if the Product has been damaged  
due to abuse, misuse, neglect, accident, unusual physical or electrical stress, unauthorized modifications,  
tampering, alterations, or service other than by Knoll or its authorized agents, causes other than from  
ordinary use or failure to properly use the Product in the application for which said Product is intended.  
DISCLAIMER OF UNSTATED WARRANTIES  
THE WARRANTY PRINTED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PURCHASE. ALL  
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE  
DISCLAIMED. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE HEREOF AND THE  
FOREGOING WARRANTY SHALL NOT BE EXTENDED, ALTERED OR VARIED EXCEPT BY WRITTEN  
INSTRUMENT SIGNED BY KNOLL. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN  
IMPLIED WARRANTY MAY LAST, SO SUCH LIMITATIONS MAY NOT APPLY TO YOU.  
LIMITATION OF LIABILITY  
IT IS UNDERSTOOD AND AGREED THAT KNOLL’ LIABILITY WHETHER IN CONTRACT, IN TORT,  
UNDER ANY WARRANTY, IN NEGLIGENCE OR OTHERWISE SHALL NOT EXCEED THE RETURN OF  
THE AMOUNT OF THE PURCHASE PRICE PAID BY PURCHASER AND UNDER NO CIRCUMSTANCES  
SHALL KNOLL BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES  
OR LOST PROFITS, LOST REVENUES OR LOST SAVINGS. THE PRICE STATED FOR THE PRODUCT  
IS A CONSIDERATION IN LIMITING KNOLL’ LIABILITY. NO ACTION, REGARDLESS OF FORM,  
ARISING OUT OF THE AGREEMENT TO PURCHASE THE PRODUCT MAY BE BROUGHT BY PUR-  
CHASER MORE THAN ONE YEAR AFTER THE CAUSE OF ACTION HAS ACCRUED. SOME STATES  
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES  
SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY  
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHT WHICH VARIES  
FROM STATE TO STATE.  
Copyright 2004 Knoll Systems. All Rights Reserved.  
Knoll Systems  
11791 Machrina Way #210  
Richmond, BC V7A 4V3  
Canada  
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