KitchenAid Microwave Oven KBMC140H User Manual

Use and Care Guide  
®
®
A Note to You..................................................2  
Microwave Oven Safety.................................3  
Getting to Know Your  
Microwave Oven.............................................6  
How your microwave oven works.............6  
Radio interference .....................................6  
For best cooking results ............................6  
Testing your microwave oven....................6  
Testing your dinnerware or cookware.......7  
Operating tips.............................................7  
Electrical connection..................................7  
Parts and features .....................................8  
Control panel features ...............................9  
Utensils.....................................................11  
Setting the clock ......................................12  
Using the Minute Timer ...........................13  
Using EASY MINUTE..............................13  
Microwave Cooking .....................................14  
Cooking at high cook power....................14  
Cooking at different cook powers............15  
Cooking in stages....................................16  
Using CUSTOM REHEAT.......................17  
Using CUSTOM DEFROST....................20  
Defrosting tips..........................................22  
Popping popcorn .....................................23  
Using CUSTOM COOK...........................23  
Custom Cook Chart.................................24  
Keeping food warm .................................25  
Cooking with CRISP and BROIL ................26  
To get the best cooking results ...............26  
Using CRISP............................................26  
Using BROIL............................................27  
Cooking with CONVECT..............................28  
Using CONVECT.....................................28  
CONVECT cooking with  
QUICK PREHEAT ...................................28  
CONVECT cooking without preheat.......29  
Cooking Guide..............................................30  
Caring for Your Microwave Oven...............36  
Questions and Answers..............................37  
Troubleshooting ...........................................39  
Requesting Assistance or Service.............40  
Warranty ........................................................44  
®
KITCHENAID Upper  
Microwave Oven  
with Convection and/or  
Broil Element  
In the U.S.A. for assistance or service,  
call the Consumer Assistance Center:  
1-800-422-1230  
In Canada for assistance or service,  
see page 41.  
Models: KEMS307G KEMS377G KBMC147H  
KEMS308G KEMS378G KBMC140H  
4452614  
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Microwave Oven Safety  
Your safety and the safety of others is very important.  
We have provided many important safety messages in this manual and on your  
appliance. Always read and obey all safety messages.  
This is the safety alert symbol.  
This symbol alerts you to hazards that can kill or hurt you and others.  
All safety messages will be preceded by the safety alert symbol and the  
word “DANGER” or “WARNING.” These words mean:  
You will be killed or seriously injured  
if you don’t follow instructions.  
wDANGER  
You can be killed or seriously injured  
if you don’t follow instructions.  
wWARNING  
All safety messages will identify the hazard, tell you how to reduce the chance of injury,  
and tell you what can happen if the instructions are not followed.  
IMPORTANT SAFETY INSTRUCTIONS  
When using electrical appliances basic safety precautions should be followed, including  
the following:  
WARNING: To reduce the risk of burns,  
electric shock, fire, injury to persons, or  
exposure to excessive microwave energy:  
Some products such as whole eggs in  
the shell and sealed containers – for  
example, closed glass jars – may  
explode and should not be heated in  
the microwave oven.  
Read all instructions before using the  
microwave oven.  
Use the microwave oven only for its  
intended use as described in this manual.  
Do not use corrosive chemicals or vapors  
in the microwave oven. This type of oven  
is specifically designed to heat, cook, or  
dry food. It is not designed for industrial  
or laboratory use.  
Read and follow the specific “PRE-  
CAUTIONS TO AVOID POSSIBLE  
EXPOSURE TO EXCESSIVE  
MICROWAVE ENERGY” found in  
this section.  
The microwave oven must be  
grounded. Connect only to properly  
grounded outlet. See “GROUNDING  
INSTRUCTIONS” found in the  
“Installation Instructions” section and on  
page 5 of this manual.  
As with any appliance, close supervision  
is necessary when used by children.  
Do not operate the microwave oven if it  
has a damaged cord or plug, if it is not  
working properly, or if it has been  
damaged or dropped.  
Install or locate the microwave oven  
only in accordance with the provided  
Installation Instructions.  
SAVE THESE INSTRUCTIONS  
continued on next page  
3
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Microwave Oven Safety  
IMPORTANT SAFETY INSTRUCTIONS  
The microwave oven should be serviced  
only by qualified service personnel.  
Call an authorized service company for  
examination, repair, or adjustment.  
– Remove wire twist-ties from paper  
or plastic bags before placing bags  
in oven.  
– If materials inside the oven should  
ignite, keep oven door closed, turn oven  
off, and disconnect the power cord, or  
shut off power at the fuse or circuit  
breaker panel.  
– Do not use the cavity for storage  
purposes. Do not leave paper products,  
cooking utensils, or food in the cavity  
when not in use.  
See door surface cleaning instructions  
in the “Caring for Your Microwave  
Oven” section.  
To reduce the risk of fire in the  
oven cavity:  
– Do not overcook food. Carefully  
attend the microwave oven if paper,  
plastic, or other combustible materials  
are placed inside the oven to facilitate  
cooking.  
SAVE THESE INSTRUCTIONS  
PRECAUTIONS TO AVOID POSSIBLE  
EXPOSURE TO EXCESSIVE MICROWAVE  
ENERGY...  
(c) Do not operate the oven if it is  
damaged. It is particularly important  
that the oven door close properly and  
that there is no damage to the:  
(a) Do not attempt to operate this oven  
with the door open since open-door  
operation can result in harmful  
exposure to microwave energy. It is  
important not to defeat or tamper with  
the safety interlocks.  
(b) Do not place any object between the  
oven front face and the door or allow  
soil or cleaner residue to accumulate  
on sealing surfaces.  
(1) Door (bent),  
(2) Hinges and latches (broken  
or loosened),  
(3) Door seals and sealing surfaces.  
(d) The oven should not be adjusted or  
repaired by anyone except properly  
qualified service personnel.  
4
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Microwave Oven Safety  
GROUNDING INSTRUCTIONS  
For all cord connected appliances:  
Do not use an extension cord. If the power  
supply cord is too short, have a qualified  
electrician or serviceman install an outlet  
near the microwave oven.  
The microwave oven must be grounded.  
In the event of an electrical short circuit,  
grounding reduces the risk of electric  
shock by providing an escape wire for  
the electric current. The microwave  
oven is equipped with a cord having a  
grounding wire with a grounding plug.  
The plug must be plugged into an outlet  
that is properly installed and grounded.  
For a permanently connected  
appliance:  
The microwave oven must be  
connected to a grounded, metallic,  
permanent wiring system, or an  
equipment grounding conductor should  
be run with the circuit conductors and  
connected to the equipment grounding  
terminal or lead on the microwave oven.  
WARNING: Improper use of the  
grounding plug can result in a risk of  
electric shock.  
Consult a qualified electrician or  
serviceman if the grounding instructions  
are not completely understood, or if  
doubt exists as to whether the  
microwave oven is properly grounded.  
SAVE THESE INSTRUCTIONS  
5
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Getting to Know Your  
Microwave Oven  
This section discusses the concepts behind microwave cooking. It also shows you the  
basics you need to know to operate your microwave oven. Please read this information  
before you use your oven.  
The Crisper Pan reaches 436°F (210°C) in  
about 2 minutes (faster than a browning dish)  
How your microwave  
and stays at that temperature. The bottom  
oven works  
coating of the Crisper Pan is designed to stop  
absorbing microwaves at 436°F (210°C),  
Microwave ovens are safe. Microwave  
energy is not hot. It causes food to make its  
which is the best temperature for frying.  
own heat, and it's this heat that cooks the food.  
Microwaves are like TV waves, radio waves  
Radio interference  
or light waves. You cannot see them, but you  
can see what they do.  
Using your microwave oven may cause  
interference to your radio, TV, or similar  
equipment. When there is interference,  
you can reduce it or remove it by:  
A magnetron in the microwave oven  
produces microwaves. The microwaves  
move into the oven where they contact  
food as it turns on the turntable.  
The glass turntable of your microwave  
oven lets microwaves pass through. Then  
they bounce off a metal floor, back through  
the glass turntable, and are absorbed by  
the food.  
Cleaning the door and sealing surfaces  
of the oven.  
Adjusting the receiving antenna of the  
radio or television.  
Moving the receiver away from the  
microwave oven.  
Magnetron  
For the best  
cooking results  
Always cook food for the shortest  
cooking time recommended. Check to see  
how the food is cooking. If needed, touch  
the EASY MINUTE while the oven is  
operating or after the cooking cycle is over  
(see the “Using EASY MINUTE” section).  
Stir, turn over, or rearrange the food  
being cooked about halfway through the  
cooking time for all recipes. This will help  
make sure the food is evenly cooked.  
NOTE: Some cycles may have to be reset  
if you have interrupted the cycle.  
If you do not have a cover for a dish,  
use wax paper, or microwave-approved  
paper towels or plastic wrap. Turn back a  
corner of the plastic wrap to vent steam  
during cooking.  
Oven cavity  
Glass turntable  
Metal floor  
Microwaves pass through most glass,  
paper, and plastics without heating them so  
food absorbs the energy. Microwaves  
bounce off metal containers so food does  
not absorb the energy.  
The microwaves disturb water molecules  
in the food. As the molecules bounce  
around bumping into each other, heat is  
made, like rubbing your hands together.  
This is the heat that does the cooking.  
Microwaves do heat the CRISPWARE™  
Crisper Pan, however. The rubberized pad  
on the bottom of the Crisper Pan is made of a  
special material which absorbs microwaves.  
This heats the pan very rapidly, browning and  
crisping the bottom of the food.  
Testing your  
microwave oven  
To test the oven put about 1 cup (250 mL) of  
cold water in a glass container in the oven.  
Close the door. Make sure it latches. Cook  
at 100% power for 2 minutes. When the time  
is up, the water should be heated.  
6
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Getting to Know Your Microwave Oven  
poached eggs have been known to  
explode. Cover poached eggs and allow a  
standing time of one minute before cutting  
into them.  
Testing your dinnerware  
or cookware  
For best results, stir any liquid several  
times during heating or reheating.  
Liquids heated in certain containers  
(especially containers shaped like cylinders)  
may become overheated. The liquid may  
splash out with a loud noise during or after  
heating or when adding ingredients (coffee  
granules, tea bags, etc.).  
Microwaves may not reach the center of a  
roast. The heat spreads to the center from  
the outer, cooked areas just as in regular  
oven cooking. This is one of the reasons  
for letting some foods (for example, roasts  
or baked potatoes) stand for a while after  
cooking, or for stirring some foods during  
the cooking time.  
Test dinnerware or cookware before  
using. To test a dish for safe use, put it into  
the oven with 1 cup (250 mL) of water beside  
it. Cook at 100% cook power for one minute.  
If the dish gets hot and water stays cool,  
do not use it. Some dishes (melamine,  
some ceramic dinnerware, etc.) absorb  
microwave energy, becoming too hot to  
handle and slowing cooking times. Cooking  
in metal containers not designed for  
microwave use could damage the oven, as  
could containers with hidden metal (twist-ties,  
foil lining, staples, metallic glaze or trim).  
Do not deep fry in the oven. Microwavable  
cookware is not suitable and it is difficult to  
maintain appropriate deep frying  
temperatures.  
Do not overcook potatoes. At the end of  
the recommended cooking time, potatoes  
should be slightly firm because they will  
continue cooking during standing time.  
After microwaving, let stand for 5 minutes  
to finish cooking.  
Do not operate the microwave oven  
unless the glass turntable is securely in  
place and can rotate freely. The turntable  
can rotate in either direction. Make sure  
the turntable is correct-side up in the oven.  
Make sure support base is all the way on  
the shaft in oven cavity floor. Handle your  
turntable with care when removing it from  
the oven to avoid possibly breaking it. If  
your turntable cracks or breaks, contact  
your appliance dealer for a replacement.  
Operating tips  
Never lean on the door or allow a child to  
swing on it when the door is open.  
Use hot pads. Microwave energy does not  
heat containers, but heat from the food can  
make the container hot.  
NOTE: Heat from the broil element will  
cause container and oven parts to become  
hot. Also, the Crisper Pan always  
becomes very hot when used. Use oven  
mitts when touching containers, oven parts,  
and pan after broiling.  
Do not use newspaper or other printed  
paper in the oven.  
Do not dry flowers, fruit, herbs, wood, paper,  
gourds, or clothes in the oven.  
Do not start a microwave oven when it is  
empty. Product life may be shortened. If  
you practice programming the oven, put a  
container of water in the oven. It is normal  
for the oven door to look wavy after the  
oven has been running for a while.  
Electrical  
Do not try to melt paraffin wax in the oven.  
Paraffin wax will not melt in a microwave  
oven because it allows microwaves to pass  
through it.  
connection  
Your microwave is connected to a 110-volt  
side of the 240-volt circuit required for the  
lower oven. If the incoming voltage to the  
microwave is less than 110 volts, cooking  
times may be longer. Have a qualified elec-  
trician check your electrical system.  
When you use a browning dish, the  
browning dish bottom must be at least  
3
16  
in (5 mm) above the turntable. Follow the  
directions supplied with the browning dish.  
Never cook or reheat a whole egg inside  
the shell. Steam buildup in whole eggs may  
cause them to burst and burn you, and  
possibly damage the oven. Slice hard-  
boiled eggs before heating. In rare cases,  
7
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Getting to Know Your Microwave Oven  
Parts and features  
9
8
10  
ENTER TEMP CRISP COOK  
AUTO SENSOR DEFROST  
START  
HR 12  
?
3
PREHEAT TIMER  
LBS MIN NO. SEC  
PWR  
IN.  
OZ  
CONVERSION  
CONVECT  
FULL  
MEAL  
CONVECT  
QUICK  
PREHEAT  
BROIL  
CRISP  
7
11  
6
5
2
1
3
4
Your microwave oven is designed to make  
your cooking experience as enjoyable and  
productive as possible. To help get you up  
and running quickly, the following is a list of  
the oven’s basic features:  
7. Quartz Broil Element (hidden in ceiling).  
This element is used for the CRISP and  
BROIL functions. It is in a special com-  
puter-designed compartment that helps  
focus heat from the element onto the  
food. The quartz broil element is better  
than traditional broil elements because it  
gets hotter faster. And it is not in your  
way when you are cleaning the oven.  
8. Microwave Oven Control Panel. Touch  
pads on this panel to perform all  
functions.  
9. Door Safety Lock System. The oven  
will not operate unless the door is  
securely closed.  
1. Door Handle.  
2. Window with Metal Shield. Shield  
prevents microwaves from escaping. It is  
designed as a screen to allow you to view  
food as it cooks.  
3. Glass Turntable. This turntable turns  
food as it cooks for more even cooking. It  
must be in the oven during operation for  
best cooking results.  
4. Removable Turntable Support  
10. Lower Oven Control Panel. See “Lower  
Oven Use and Care Guide” for more  
information.  
11. Convection Element and Fan (not  
visible). (Models KEMS378G,  
KEMS308G, KBMC147H and  
(under turntable).  
5. Cook Guide Label.  
6. Light. Automatically turns on when door  
is opened or when oven is operating.  
KBMC140H only.) This element and fan  
are used for the CONVECT function.  
See “Cooking with CONVECT in the  
microwave oven”.  
8
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Getting to Know Your Microwave Oven  
Control panel features  
(Models KEMS307G, KEMS377G, KEMS308G, KEMS378G)  
1
CLOCK  
1
4
7
2
5
8
3
6
9
ENTER TEMP CRISP COOK  
AUTO SENSOR DEFROST  
START? PREHEAT TIMER  
HR 123 LBS MIN NO. SEC  
2
SET START  
CONTROL  
LOCK  
TIMER  
PWR  
3
4
SET START  
CANCEL  
IN.  
OZ  
MICRO OVEN  
7
9
8
POPCORN  
(3 SIZES)  
EASYMINUTE  
START  
CUSTOM CUSTOM  
REHEAT  
CUSTOM  
COOK  
DEFROST  
CONVECT  
FULL  
MEAL  
0
OVEN  
LIGHT  
MICRO  
COOK  
POWER  
CONVECT  
QUICK  
PREHEAT  
MICROWAVE OVEN  
BROIL  
CRISP  
CANCEL  
QUANTITY  
5
11  
12  
13  
1
16  
15  
16  
10  
A-B  
6
14  
(Models KBMC147H, KBMC140H)  
EASYMINUTE  
START  
1
4
7
2
5
8
3
6
9
ENTER TEMP CRISP COOK  
AUTO SENSOR DEFROST  
START? PREHEAT TIMER  
HR 123 LBS MIN NO. SEC  
9
CUSTOM  
REHEAT  
POPCORN  
(3 SIZES)  
5
6
7
8
CONTROL  
LOCK  
PWR  
CUSTOM  
COOK  
CUSTOM  
DEFROST  
IN.  
OZ  
MICRO  
COOK  
POWER  
10  
A-B  
11  
BROIL  
CLOCK  
SET START  
2
MICROWAVE OVEN  
CONVECT  
QUICK  
PREHEAT  
0
TIMER  
CRISP  
14  
CANCEL  
12  
13  
SET START  
CANCEL  
QUANTITY  
3
4
15  
Your microwave oven control panel lets you  
select the desired cooking function quickly  
and easily. The following is a list of all the  
Command and Number pads located on the  
control panel.  
You can also make cooking function  
choices by using Code pads. Code pads are  
Number pads used to select a cook power,  
food setting, or quantity.  
4. TIMER SETSTART. Touch this pad  
followed by number pads to use as a  
kitchen timer  
5. POPCORN. Touch this pad to pop  
popcorn in your microwave oven. The  
oven will automatically cook at a preset  
cook power and time.  
6. CUSTOM REHEAT. Touch this pad to reheat  
food at a preset cook power and time.  
7. CUSTOM DEFROST. Touch this pad to  
1. Display. This display includes a clock and  
indicators to tell you the time of day,  
cooking time settings, cook powers,  
thaw frozen food by weight.  
8. CUSTOM COOK. Touch this pad to cook  
quantities, weights and cooking functions.  
foods at a preset cook power and time.  
2. CLOCK SETSTART. Touch this pad to  
9. EASY MINUTE/START. Touch this pad to  
start a function you have set. You can also  
use it to cook for 1 minute at 100% cook  
power or to add an extra minute to your  
cooking cycle.  
enter the correct time of day.  
3. TIMER CANCEL. Touch this pad to  
cancel the Minute Timer.  
continued on next page  
9
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Getting to Know Your Microwave Oven  
10A. MICRO. Touch this pad before entering  
a cooking time when setting a second  
or third cycle in multi-cycle cooking.  
10B. COOK POWER. Touch this pad, after  
the cook time has been set, followed  
by a Number pad to set the amount of  
microwave energy released to cook the  
food. The higher the number, the high-  
er the power wattage and the faster  
the “cooking speed.”  
Choosing cooking function  
settings  
The cooking functions discussed in the  
“Getting to Know Your Microwave Oven” and  
“Microwave Cooking” sections use Command  
pads to choose cooking function settings.  
Another way to choose cooking function set-  
tings is by using Code pads. Code pads are  
Number pads used to select a cook power,  
food settings, or quantities. Food setting charts  
found in the “Using CUSTOM REHEAT,”  
“Using CUSTOM DEFROST,” and “Using  
CUSTOM COOK” sections list only Code pads  
for food settings. The charts in “Using code  
pads” in the “Microwave Cooking” section list  
all the available Code pads.  
11. BROIL. Touch this pad to broil with the  
broil element.  
12. CRISP. Touch this pad to crisp pre-  
cooked pizza and other dough-based  
foods. Use it also for baking and for  
frying bacon and eggs, sausages, etc.  
13. CONVECT/QUICK PREHEAT.  
(Models KEMS308G, KEMS378G,  
KBMC147H and KBMC140H only)  
Touch this pad to put microwave oven  
into the CONVECT cooking mode.  
14. MICROWAVE OVEN CANCEL. Touch  
this pad to cancel a function. See next  
page for more information.  
Interrupting cooking  
You can stop the oven during a cycle by  
opening the door. The oven stops heating  
and the fan stops, but the light stays on.  
To restart cooking for all cycles, close  
the door and  
TOUCH  
EASYMINUTE  
START  
15. Number Pads. Touch Number pads to  
enter cooking times, cook powers,  
selection, quantities, or weights.  
If you do not want to continue cooking:  
Close the door and the light goes off  
AND  
16. See “Lower Electric Convection Oven  
Use and Care Guide”.  
NOTES:  
TOUCH  
If you touch one Command pad and then  
want to choose another Command pad in the  
same cycle, you must press CANCEL first.  
MICROWAVE OVEN  
CANCEL  
If you attempt to enter unacceptable  
instructions three tones will sound. Touch  
CANCEL and re-enter the instructions.  
Audible signals  
Audible signals are available to guide you  
when setting and using your oven:  
A programming tone will sound each  
time you touch a pad.  
Four tones signal the end of a cooking  
cycle or the Minute Timer countdown.  
10  
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Getting to Know Your Microwave Oven  
Using the control lock  
Utensils  
The control lock prevents unwanted use of  
the oven by disabling the control panel  
command pads.  
Your microwave oven comes with two useful  
cooking utensils. Please review this chart to  
become familiar with their use.  
NOTES:  
NOTE: Use oven mitt when removing  
broiling grid and CRISPWARE™ Crisper  
Pan. Use Crisper Pan handle when  
removing Crisper Pan. Do not touch the top  
of the microwave oven when broiling.  
Control lock is available only when both  
the lower oven and the microwave oven  
are not in use. It is also not available  
during the Self-Cleaning cycle or the  
Sabbath mode.  
Control lock does not disable the Timer  
or Clock.  
Set control lock when cleaning the control  
panel to prevent oven from accidentally  
turning on.  
To lock or deactivate the control panel:  
Press and hold CONTROL LOCK (Number  
Pad 3) for 5 seconds. A single  
3
tone will sound and “CONTROL  
LOCK ” will appear on the  
display.  
CONTROL  
LOCK  
To unlock the control panel:  
Press and hold CONTROL LOCK (Number  
Pad 3) for 5 seconds. A single  
3
tone will sound after 5 seconds  
and “CONTROL LOCK ” will  
CONTROL  
LOCK  
disappear from the display.  
Prompt for start  
If “START?” is lit, this means that START  
has not been pressed. If you do not press  
START, the programmed function will  
automatically be canceled in 5 minutes.  
11  
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Getting to Know Your Microwave Oven  
UTENSIL  
Broiling Grid  
CRISPWARE™  
Crisper Pan  
Crisper Pan Handle  
Convection Grid  
(Short Legs)  
HOW TO USE IT  
Use for faster  
Use to give foods such as pizza and pies a nice  
crisp, brown bottom surface. Do not place any  
other utensils on the Crisper Pan since the pan  
quickly becomes very hot and can cause dam-  
age to the utensil. Always use the turntable as  
support for the Crisper Pan.  
The Crisper Pan is designed specifically for  
use with the patented Double Emission System  
in this oven. Do not use Crisper Pan in any  
other microwave oven or in a thermal oven.  
The Crisper Pan is dishwasher safe.  
Use for CONVECT  
cooking in the  
microwave oven.  
Place the grid  
securely on the  
turntable. Using the  
convection grid,  
position the food or  
baking dish in the best  
location for necessary  
(or required) air  
browning of small  
amounts of food.  
Place the broiling  
grid securely on the  
turntable. Using the  
broiling grid will put  
food close to the  
broil element.  
circulation during  
CONVECT cooking.  
NOTE: Only use wooden or plastic cooking  
utensils on the Crisper Pan to prevent scratches.  
To order additional Crisper or Baking  
Pans, see the chart at left. Then call  
1-800-422-1230 and follow the instructions  
and telephone prompts you hear.  
Pan order chart  
1214" x 1" (31 cm x 2.54 cm) Crisper Pan  
P.N. 4375191  
1112" x 1" (29 cm x 2.54 cm) Crisper Pan  
P.N. 4378131  
OR  
11" x 138" (28 cm x 3.5 cm) Baking Pan  
P.N. 4378132  
Use the CRISPWARE™ order card  
included with your Use and Care Guide.  
To set time:  
Setting the clock  
When your microwave oven is first plugged  
in or after a power failure, the colon and time  
of day will flash for 5 minutes. “PF” will show  
on the lower oven Temperature Display until  
any pad is touched.  
1. Choose the clock.  
TOUCH  
CLOCK  
SET START  
NOTES:  
2. Enter time of day.  
Example for 5:30:  
TOUCH  
You can only set the clock when the lower  
oven and the microwave oven are not  
cooking food and when the Minute Timer is  
not counting down.  
You can clear the time of day from the  
Display by touching and holding CLOCK  
SET•START for 5 seconds. Touch CLOCK  
SET•START to see the time of day again.  
0
5
3
CONTROL  
LOCK  
QUANTITY  
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Getting to Know Your Microwave Oven  
When countdown ends, four tones will  
sound and the display will show “End”.  
3. Complete entry.  
Four tones will sound and repeat every  
minute until you touch TIMER CANCEL.  
This will clear the Display.  
OR  
TOUCH  
CLOCK  
SET START  
EASYMINUTE  
START  
To cancel any time:  
Using the Minute Timer  
TOUCH  
TIMER  
CANCEL  
NOTE: You can use other Command pads  
while the Minute Timer is counting down.  
1. Choose the Minute Timer.  
NOTE: The Timer does not start or stop  
the microwave oven. It works like a  
regular kitchen timer. It can be set in  
hours and minutes up to 99 hours and 59  
minutes, or in minutes and seconds up to  
99 minutes and 59 seconds.  
Using EASY MINUTE  
EASY MINUTE lets you cook food for 1  
minute at 100% cook power or add an extra  
minute to your cooking cycle. You can also  
use it to extend cooking time in multiples of  
1 minute, up to 99 minutes.  
TOUCH  
NOTES:  
TIMER  
SET START  
To extend cooking time in multiples of 1  
minute, touch EASY MINUTE during cooking.  
once for minutes  
and seconds  
You can enter EASY MINUTE only after  
closing the door.  
OR  
You can use EASY MINUTE with all timed  
twice for hours  
and minutes  
cooking.  
If the door has been opened during cook-  
ing, you can restart cooking by closing the  
door and touching EASY MINUTE/START.  
2. Enter time to be counted down.  
1. Put the food in oven and close  
the door.  
Example for 10 minutes:  
TOUCH  
1
0
2. Choose setting.  
QUANTITY  
Example for one minute:  
0
0
QUANTITY QUANTITY  
TOUCH  
EASYMINUTE  
START  
3. Start countdown.  
once  
TOUCH  
When cooking time ends, four tones will  
sound and the display will show “End”.  
TIMER  
SET START  
Four tones will repeat every minute until  
you open the oven door or touch  
CANCEL. This will clear the display.  
(display shows time  
counting down)  
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Microwave Cooking  
This section gives you instructions for operating each microwave function. Please read  
these instructions carefully.  
Cooking at high cook  
4. After cooking, open the door  
power  
OR  
TOUCH  
1. Put food in oven and close the  
door.  
MICROWAVE OVEN  
CANCEL  
Four tones will repeat every minute until  
you open the oven door or touch  
CANCEL. This will clear the display.  
2. Set cooking time.  
Example for 1 minute, 30 seconds:  
TOUCH  
0
1
3
CONTROL  
LOCK  
QUANTITY  
NOTE: During setup, if you want to  
change the cooking time you have  
entered, you must touch four digits. For  
example, to change 1 minute and 30  
seconds to 1 minute and 45 seconds,  
touch Number pads 0, 1, 4, and 5.  
3. Start oven.  
TOUCH  
EASYMINUTE  
START  
NOTES:  
If you want to add more time during  
cooking use EASY MINUTE. See  
“Using EASY MINUTE” in the “Getting  
to Know Your Microwave Oven” section  
for more information.  
If you want to change the cooking time  
after cooking has started, touch MICRO  
and enter the new cooking time within 5  
seconds.  
When cooking time ends, four tones will  
sound, and the display will show “End”.  
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Microwave Cooking  
Cooking at different cook powers  
For best results, some recipes call for  
different cook powers. The lower the cook  
power, the slower the cooking. Each  
Number pad also stands for a different  
percentage of cook power. Many microwave  
cookbook recipes tell you by number,  
percent, or name which cook power to use.  
The following chart gives the percentage of  
cook power each Number pad stands for,  
and the cook power name usually used. It  
also tells you when to use each cook power.  
Follow recipe or food package instructions if  
available.  
NOTE: Refer to a reliable cookbook for  
cooking times  
NAME  
WHEN TO USE IT  
COOK POWER  
High  
Quick heating many convenience foods  
and foods with high water content, such  
as soups and beverages  
10=100% of full power  
Cooking small tender pieces of meat,  
ground meat, poultry pieces, fish fillets,  
and vegetables  
9=90% of full power  
8=80% of full power  
7=70% of full power  
Heating cream soups  
Heating rice, pasta, or casseroles  
Cooking sensitive foods such as cheese  
and egg dishes, pudding, and custards  
Medium-High  
Cooking non-stirrable casseroles, such as  
lasagna  
6=60% of full power  
Cooking sensitive foods such as cheese  
and egg dishes, pudding, and custards  
Cooking non-stirrable casseroles, such as  
lasagna  
5=50% of full power  
4=40% of full power  
3=30% of full power  
Medium  
Cooking ham, whole poultry, and pot roasts  
Melting chocolate  
Simmering stews  
Heating pastries  
Defrosting foods, such as bread, fish,  
meats, poultry, and precooked foods  
Medium-Low,  
Defrost  
2=20% of full power  
1=10% of full power  
Softening butter, cheese, and ice cream  
Low  
Keeping food warm  
Taking chill out of fruit  
NOTE: For information on which cook powers and cooking times you need for specific foods,  
see the “Microwave cooking chart” in the “Cooking Guide” section.  
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Microwave Cooking  
Cooking at different cook powers (cont.)  
1. Put food in oven and close the  
door.  
5. After cooking, open the door  
OR  
TOUCH  
2. Set cooking time.  
Example for 10 minutes, 30 seconds:  
MICROWAVE OVEN  
TOUCH  
CANCEL  
1
0
Four tones will repeat every minute until  
you open the oven door or touch  
QUANTITY  
CANCEL. This will clear the display.  
0
3
CONTROL  
QUANTITY  
LOCK  
Cooking in stages  
For best results, some recipes call for one  
cook power for a certain length of time, and  
another cook power for another length of  
time. Your oven can be set to change from  
one to another automatically.  
3. Set cook power.  
Example for 50% cook power:  
then  
TOUCH  
MICRO  
5
COOK  
POWER  
1. Put food in oven and close  
the door.  
NOTE: During setup, if you want to  
change the cooking time after setting the  
cook power, wait for TIME to reappear  
on the display, then enter the new  
cooking time.  
2. Set cooking time for first cycle.  
Example for 7 minutes, 30 seconds:  
TOUCH  
0
7
3
4. Start oven.  
CONTROL  
LOCK  
QUANTITY  
TOUCH  
EASYMINUTE  
START  
(display counts  
down time)  
3. Set cook power for first cycle  
(optional).  
If you want to cook at full (100%) cook  
power, go to Step 5.  
NOTES:  
Example for 50% cook power:  
If you want to add more time during  
cooking use EASY MINUTE. See  
“Using EASY MINUTE” in the “Getting  
to Know Your Microwave Oven” section  
for more information.  
then  
TOUCH  
MICRO  
COOK  
POWER  
5
If you want to change cooking time  
after cooking has started, touch MICRO  
and enter the new cooking time within  
5 seconds.  
NOTE: During setup, if you want to  
change the cooking time after setting the  
cook power, wait for TIME to reappear on  
the display, then enter the new cooking  
time.  
When cooking time ends, four tones will  
sound and the display will show “End”.  
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Microwave Cooking  
NOTES:  
If you want to add more time during  
cooking use EASY MINUTE. See  
“Using EASY MINUTE” in the “Getting  
to Know Your Microwave Oven” section  
for more information.  
During any Micro cooking stage, you  
can change the cooking time after  
touching START. Simply touch MICRO  
and enter the new cooking time within  
5 seconds.  
4. When display says “TIME,”  
touch MICRO to set second  
cycle.  
TOUCH  
MICRO  
COOK  
POWER  
5. Set cooking time for second  
cycle.  
When cooking time ends, four tones will  
sound, and the display will show “End”.  
Example for 3 minutes, 25 seconds:  
TOUCH  
5
2
3
9. After cooking, open the door  
CONTROL  
LOCK  
OR  
TOUCH  
6. Set cook power for second  
cycle (optional).  
MICROWAVE OVEN  
CANCEL  
If you want to cook at full (100%) cook  
power, go to Step 8.  
Four tones will repeat every minute until  
you open the oven door or touch  
CANCEL. This will clear the display.  
Example for 60% cook power:  
TOUCH  
then  
MICRO  
COOK  
POWER  
6
Using CUSTOM REHEAT  
Your microwave oven automatically reheats  
food. You do not have to enter times or tem-  
peratures.  
7. Repeat Steps 4 to 6 above for  
third cycle (optional).  
NOTE: If you want to manually reheat using  
a cook time and cook power see “Reheating  
chart” in the “Cooking Guide” section.  
8. Start oven.  
Summary of steps for setting  
CUSTOM REHEAT  
TOUCH  
1. Touch CUSTOM REHEAT.  
EASYMINUTE  
START  
2. Touch CUSTOM REHEAT again to scan  
and select reheat food settings.  
3. Touch QUANTITY to scan and select  
(display counts  
down cooking time  
in each cycle, start-  
ing with first cycle)  
available quantity settings.  
One short tone will sound between cycles.  
continued on next page  
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Microwave Cooking  
NOTES:  
Custom reheat chart  
To choose the desired food code, see  
the Cooking Guide Label on the front  
frame of the oven or the “Custom  
reheat chart” earlier in this section.  
You can disable or enable the Quantity  
pad prompt. See “Using help prompts”  
in the “Cooking Guide” section for more  
information.  
FOOD  
CODE SETTING  
QUANTITY  
1
2
3
4
Dinner Plate 1 to 2 servings  
Bread  
Meats  
Cheese Dip  
1 to 6 slices  
1 to 6 servings  
1 to 3 cups  
(250-750 mL)  
5
6
Soups  
Sauce  
1 to 4 cups  
(250 mL-1 L)  
1 to 3 cups  
(250-750 mL)  
4. Enter food quantity.  
Example for 2 servings:  
TOUCH  
7
8
Pizza  
1 to 2 servings  
0
QUANTITY  
Beverage  
SERVING  
TEMPERATURE  
twice  
Coffee  
Tea  
Hot  
Chocolate  
Warm  
Hot  
Very Hot  
Touch START or wait 5 seconds for oven  
to start automatically.  
TOUCH  
EASYMINUTE  
START  
1. Put food in oven and close door.  
2. Touch CUSTOM REHEAT.  
The remaining time will count down.  
If you have chosen any of settings 4, 5,  
or 6, four tones will sound in the middle of  
the cycle and the display will show “STIR”  
for 5 seconds. You can then stir food if  
desired. To restart the cycle you must  
close the door and touch START.  
When reheating time ends, four tones will  
sound, and the display will show “End”.  
3. Choose food setting.  
Keep touching CUSTOM REHEAT until  
the food that you are cooking appears  
on the display.  
5. After reheating, open the door  
Example for Dinner Plate (Setting 1):  
OR  
TOUCH  
TOUCH  
MICROWAVE OVEN  
CANCEL  
once  
Four tones will repeat every minute until  
you open the oven door or touch  
CANCEL. This will clear the display.  
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Microwave Cooking  
Serving temperatures:  
Heating a beverage (Setting 8)  
SERVING  
TOUCH CUSTOM  
TEMPERATURE REHEAT  
1. Place beverage in oven and  
close door.  
Warm  
Hot  
once  
twice  
2. Touch CUSTOM REHEAT.  
Very Hot  
three times  
Touch START or wait 5 seconds for oven  
to start automatically.  
TOUCH  
3. Choose beverage setting.  
Keep touching CUSTOM REHEAT until  
“BEVRG” appears on the display.  
EASYMINUTE  
START  
TOUCH  
The heating time will count down.  
NOTE: Liquid may splash out during or  
after heating while stirring or adding  
ingredients such as coffee granules, tea  
bags, etc. (See “Operating tips” in the  
“Getting to Know Your Microwave Oven”  
section for more information.)  
eight times  
4. Enter type of beverage.  
Touch CUSTOM REHEAT until the type of  
beverage you want appears on the display.  
When heating time ends, four tones will  
sound, and the display will show “End”.  
TOUCH  
6. After heating, open the door  
OR  
three times  
TOUCH  
Example for Hot Chocolate:  
MICROWAVE OVEN  
TOUCH CUSTOM  
REHEAT  
CANCEL  
BEVERAGE  
Coffee  
once  
Four tones will repeat every minute until  
you open the oven door or touch  
CANCEL. This will clear the display.  
Tea  
twice  
Hot Chocolate  
three times  
5. Enter serving temperature.  
Keep touching CUSTOM REHEAT until  
the temperature you want shows on the  
display.  
Example for Hot:  
TOUCH  
twice  
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Microwave Cooking  
Summary of steps for setting  
CUSTOM DEFROST  
Using CUSTOM DEFROST  
Your microwave oven uses a preset defrost  
time and power according to the food setting  
and the food quantity that you choose.  
1. Touch CUSTOM DEFROST.  
2. Touch CUSTOM DEFROST again to scan  
and select food settings.  
3. Enter weight or touch QUANTITY to  
NOTE: Standing time is included in the  
defrosting time selected by your microwave  
oven. This may make defrosting times seem  
longer than in other microwave ovens. (See  
“Defrosting tips” later in this section for more  
information.)  
select quantity.  
Custom defrost chart  
CODE  
FOOD SETTING  
Meats  
WEIGHT OR QUANTITY  
1
2
3
4
5
6
0.10 lb (1 oz [28 g]) to 6.60 lbs (6 lbs, 8 oz [3 k])  
0.10 lb (1 oz [28 g]) to 6.60 lbs (6 lbs, 8 oz [3 k])  
0.10 lb (1 oz [28 g]) to 4.40 lbs (4 lbs, 6 oz [1.34 k])  
1 to 6  
Chicken/Poultry  
Fish/Seafood  
Bagel  
Fruit Juice  
Roll/Muffin  
6, 12, or 16 oz (170, 340, or 454 g)  
1 to 6  
NOTE: Bagel quantity settings 1 and 2 may appear to have longer defrost times than  
necessary. However, longer times use less cook power.  
3. Choose food setting.  
Keep touching CUSTOM DEFROST until  
the food that you are cooking  
appears on the display.  
1. Put food in oven and close  
door.  
Example for Meats (Setting 1):  
2. Touch CUSTOM DEFROST.  
TOUCH  
CUSTOM  
DEFROST  
CUSTOM  
DEFROST  
once  
NOTE: To choose the desired food set-  
ting, see the Cooking Guide Label on the  
front frame of the oven, the “Custom  
defrost chart” earlier in this section, or  
scan through the settings by pressing the  
Quantity pad (once for each setting).  
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Microwave Cooking  
TOUCH  
4. Enter food weight.  
EASYMINUTE  
Example for 1.25 lbs (.57 k):  
TOUCH  
START  
Touch START or wait 5 seconds for oven  
to start automatically. The remaining time  
will count down.  
1
5
2
NOTES:  
If you have chosen any of settings 1, 2,  
or 3, four tones will sound in the middle  
of the cycle and the display will show  
“TURN” for 5 seconds. You can then  
turn food if desired. To restart the cycle  
you must close the door and touch  
START.  
Use Number pads for settings 1 to 3.  
Use the Quantity pad for settings 4 to 6.  
If you enter a weight greater than the  
maximum weight listed in the “Custom  
defrost chart” earlier in this section,  
“RETRY” shows on the display.  
See the “Weight conversion chart” later  
in this section for help in converting  
food weight to decimals.  
See the “Custom defrost chart” earlier  
in this section for weight ranges avail-  
able for each food category.  
Each time you touch the Quantity pad  
to select a cooking weight for settings  
1-3, the display increases by a quarter  
pound. For settings 4 to 6 the display  
changes to the next higher quantity/  
weight.  
When defrosting time ends, four tones will  
sound, and the display will show “End”.  
5. After defrosting, open the door  
OR  
TOUCH  
MICROWAVE OVEN  
CANCEL  
Four tones will repeat every minute until  
you open the oven door or touch  
CANCEL. This will clear the display.  
continued on next page  
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Microwave Cooking  
Weight conversion chart  
You are probably used to food weights as being in pounds and ounces that are fractions of  
a pound (for example, 4 ounces equals 1⁄  
pound). However, in order to enter food weight in  
4
CUSTOM DEFROST, you must specify pounds and tenths of a pound. If the weight on the  
food package is in fractions of a pound, you can use the following chart to convert the  
weight to decimals.  
EQUIVALENT WEIGHT  
DECIMAL  
WEIGHT  
POUND  
WEIGHT  
OUNCES  
METRIC (g)  
1.6  
3.2  
4.0  
4.8  
6.4  
45.4  
90.7  
.10  
.20  
.25  
.30  
.40  
.50  
.60  
.70  
.75  
.80  
.90  
1.00  
113.4  
136.1  
181.4  
226.8  
272.2  
317.5  
340.2  
362.9  
408.2  
453.6  
One-Quarter Pound  
One-Half Pound  
Three-Quarters Pound  
One Pound  
8.0  
9.6  
11.2  
12.0  
12.8  
14.4  
16.0  
Defrosting tips  
When using CUSTOM DEFROST, the  
weight to be entered is the net weight in  
pounds, and tenths of pounds (the weight  
of the food minus the container).  
As food begins to defrost, separate the  
pieces. Separated pieces defrost more  
evenly.  
Use small pieces of aluminum foil to  
shield parts of food such as chicken wings,  
leg tips, fish tails, or areas that start to get  
warm. Make sure the foil does not touch  
the sides, top, or bottom of the oven. The  
foil can damage the oven lining.  
For better results, a preset standing  
time is included in the defrosting time.  
This may make the defrosting time seem  
longer than expected.  
CUSTOM DEFROST gives best results when  
food to be thawed is a minimum of 0°F (-18°  
C) or colder.  
If the food is kept outside the freezer for  
more than 20 minutes, and for defrosting  
ready-made food, defrost by time and power  
and let stand after defrosting.  
The shape of the package affects how  
quickly food will defrost. Shallow packages  
will defrost more quickly than a deep block.  
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Microwave Cooking  
3. Start oven.  
Popping popcorn  
POPCORN lets you pop commercially  
packaged microwave popcorn by touching  
just one pad. Pop only one package at a  
time. Try several brands to decide which  
gives best popping results. For best results,  
use fresh bags of popcorn. Cooking perfor-  
mance may vary with brand and fat content.  
If you are using a microwave popcorn pop-  
per, follow manufacturer’s instructions.  
TOUCH  
EASYMINUTE  
START  
Touch START or wait 5 seconds for the  
oven to start automatically. The popping  
time will count down.  
When popping time ends, four tones will  
sound, and the display will show “End”.  
NOTE: If you want to add more time during  
or after popping use EASY MINUTE.  
IMPORTANT: Never leave microwave unat-  
tended when adding more popping time  
than recommended by the automatic cycle.  
4. After popping popcorn, open  
the door  
OR  
TOUCH  
1. Place bag in center of turntable  
and close door.  
MICROWAVE OVEN  
CANCEL  
2. Touch POPCORN.  
Four tones will repeat every minute until  
you open the oven door or touch  
CANCEL. This will clear the display.  
POPCORN  
(3 SIZES)  
once  
The microwave oven will automatically  
pop a 3.5 oz (99 g) bag of popcorn when  
you touch POPCORN. If you want to pop Cooking with CUSTOM COOK lets you cook  
Using CUSTOM COOK  
a different size bag of popcorn, follow the  
chart below:  
food without needing to set times and cook  
powers. CUSTOM COOK has preset times  
and cook powers (see the “Custom cook  
chart”).  
SIZE OF  
BAG  
TOUCH  
POPCORN PAD  
NOTE: When cooking with cook time and  
cook power, see the “Microwave cooking  
chart” in the “Cooking Guide” section.  
3.5 oz (99 g)  
3.0 oz (85 g)  
1.75 oz (50 g)  
once  
twice  
three times  
Summary of steps for setting  
CUSTOM COOK  
1. Touch CUSTOM COOK.  
2. Touch CUSTOM COOK again to scan and  
select food settings.  
3. Touch QUANTITY to scan and select  
quantity settings.  
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Microwave Cooking  
Custom cook chart  
CODE  
1
FOOD  
QUANTITY  
PREPARATION  
Frozen  
Entree  
9 oz (240 g),  
11 oz (311 g),  
16 oz (425 g)  
Follow package directions.  
2
3
Casserole  
2 cups (500 mL), To reheat, flatten on plate or place in bowl.  
Cover with lid or vented plastic wrap. Stir  
before serving.  
4 cups (1 L),  
6 cups (1.5 L),  
8 cups (2 L)  
Frozen  
Vegetables  
1 to 4 cups  
(250 mL- 1L)  
Place in a microwave safe container.  
Cover with lid or plastic wrap. After cook-  
ing remove from oven, stir, cover, and let  
stand 3 minutes before serving.  
NOTE: When cooking a 10 oz (284 g)  
package of frozen vegetables (this equals  
about 11⁄  
2
cups [375 mL]), touch Quantity  
pad once for 1 cup (250 mL) of “tender  
crisp” vegetables (you cannot enter 1⁄  
cup  
2
[125 mL] amounts) or touch Quantity pad  
twice for 2 cups (500 mL) of vegetables  
more fully cooked.  
4
5
Bacon  
Place on microwave safe container. Cover  
with paper towel. After cooking remove  
from oven carefully.  
2, 3, 4, or  
6 strips  
Fresh  
Vegetables  
Place in a microwave-safe container. For  
beans, carrots, corn, and peas, add  
1 to 4 cups  
(250 mL-1L)  
1 tablespoon (15 mL) water per cup. For  
broccoli, brussels sprouts, cabbage, and  
cauliflower, cook immediately after  
washing with no additional water. If you like  
tender-crisp vegetables, set the Custom  
Cook quantity for half the amount of  
vegetables you are actually cooking. For  
example, when cooking 2 cups (500 mL) of  
vegetables, set QUANTITY for 1 cup (250  
mL). Cover with lid or plastic wrap. After  
cooking, remove from oven, stir, cover, and  
let stand 3 to 5 minutes before serving.  
1, 2, 3, or 4  
1, 2, 4, or 6  
Follow package directions.  
Frozen  
Burrito  
6
7
Pierce hot dogs with a fork and place on  
a microwave safe container. Cover hot  
dogs with a paper towel.  
Hot Dogs  
1 to 6  
Before baking, remember to pierce  
potatoes with a fork several times. After  
cooking, wrap in foil and let potato stand  
5 minutes.  
Baked  
Potatoes  
8
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Microwave Cooking  
Touch START or wait 5 seconds for oven  
to start automatically.  
The cooking time will count down.  
1. Put food in oven and close  
door.  
When cooking time ends, four tones will  
sound, and the display will show “End”.  
2. Touch CUSTOM COOK.  
CUSTOM  
COOK  
5. After cooking, open the door  
OR  
3. Choose food setting.  
Keep touching CUSTOM COOK until the  
food that you are cooking appears on  
the display.  
TOUCH  
MICROWAVE OVEN  
CANCEL  
Example for Casseroles (Code 2):  
Four tones will repeat every minute until  
you open the oven door or touch  
TOUCH  
CANCEL. This will clear the display.  
CUSTOM  
COOK  
twice  
Keeping food warm  
You can safely keep hot, cooked food warm  
in your microwave oven for up to 99 minutes.  
NOTES:  
To choose the desired food setting, see  
the Cook Guide Label on the front  
frame of the oven or the “Custom cook  
chart” earlier in this section.  
You can disable or enable the Quantity  
pad prompt. See “Using help prompts”  
in the “Cooking Guide” section for more  
information.  
1. Put hot, cooked food in oven  
and close the door.  
2. Set keep-warm time (up to 99  
minutes).  
3. Set cook power at 10% (see  
pages 14).  
4. Start oven.  
To program keep-warm at the end of a  
microwave cooking cycle, follow the  
instructions in the “Cooking in stages”  
section using 10% power up to 99 minutes  
as the last cycle.  
4. Enter food size or weight.  
Example for 4 cups (1 L):  
TOUCH  
0
QUANTITY  
NOTES:  
Food cooked covered should be covered  
twice  
when kept warm  
TOUCH  
Pastry items (pies, turnovers, etc.) should  
be uncovered when kept warm.  
EASYMINUTE  
Complete meals should be covered when  
kept warm on a dinner plate.  
START  
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Cooking with CRISP and BROIL  
This section gives you step-by-step instructions for operating the Crisp and Broil functions.  
Use the broiling grid with or without the  
To get the best  
Crisper pan. When cooking with the broil  
element, the Crisper pan will catch  
drippings from the food.  
cooking results  
The CRISPWARE™ Crisper Pan is  
specially designed for crisping and  
browning food. It can be preheated for 2 to  
3 minutes before use.  
Use the broiling grid to place food closer  
to the broil element for faster cooking. See  
“Utensils” in the “Getting to Know Your  
Microwave Oven” section for more  
information.  
Brush Crisper Pan with 1⁄  
tsp (3 mL) of oil  
2
or spray with nonstick cooking spray before  
heating. This will make it easier to remove  
food from the pan and clean the pan  
after use.  
If you want to add more time during  
cooking use EASY MINUTE.  
2. Choose CRISP.  
Using CRISP  
TOUCH  
Use CRISP to cook and brown food in the  
Crisper Pan. For example, use CRISP for  
sauteing meats and vegetables, for pan  
frying bacon and eggs, and for crisping and  
browning pizza and cheese sandwiches.  
3. Set crisping time.  
Example for 10 minutes:  
TOUCH  
0
0
1
0
QUANTITY QUANTITY QUANTITY  
NOTE: If you enter a crisping time  
greater than 90 minutes, “RETRY” shows  
on the display.  
When using CRISP, microwaves heat the  
Crisper Pan to brown and crisp the bottom  
of food while the broil element cooks and  
browns food from the top.  
4. Start oven.  
1. Place food on Crisper Pan, put  
pan on turntable, and close door.  
TOUCH  
EASYMINUTE  
START  
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Cooking with CRISP and BROIL  
NOTES:  
1. Put food in oven and close door.  
You can increase crisping time after  
touching START by pressing EASY  
MINUTE.  
You can disable or enable the USE  
PAN prompt. See “Using help prompts”  
in the “Cooking Guide” section for more  
information.  
2. Touch BROIL.  
BROIL  
After 4 seconds, the cooking time will  
count down.  
When cooking time ends, four tones will  
sound and the display will show “End.”  
3. Set broiling time.  
TOUCH  
0
0
1
0
QUANTITY QUANTITY QUANTITY  
5. After cooking, open the door  
NOTE: If you try to enter a broiling time  
greater than 90 minutes, “RETRY”  
shows on the display.  
OR  
TOUCH  
MICROWAVE OVEN  
4. Start oven.  
CANCEL  
TOUCH  
Four tones will repeat every minute until  
you open the oven door or touch  
CANCEL. This will clear the display.  
EASYMINUTE  
START  
NOTES:  
Using BROIL  
You can increase broiling time after  
touching START by pressing EASY  
MINUTE.  
You can disable or enable the USE  
GRID prompt. See “Using help  
prompts” in the “Cooking Guide”  
section for more information.  
Broil lets you cook and brown small  
amounts of food (from 1 to 4 pieces). The  
broil element is located in the microwave  
oven ceiling near the door.  
For best results when broiling:  
Remove turntable coupling located in the  
center of the oven bottom under the glass  
turntable. See the “Caring for Your Micro-  
wave Oven” section for more information.  
When cooking time ends, four tones will  
sound, and the display will show “end.”  
Replace the glass turntable.  
Preheat the broil element for 2 to 3  
minutes.  
After preheating, place all food on one half  
of the broiling grid only.  
Place grid securely on turntable with food  
positioned in the front area close to the  
door and directly under the broil element.  
5. After cooking, open the door  
OR  
TOUCH  
MICROWAVE OVEN  
CANCEL  
Four tones will repeat every minute until  
you open the oven door or touch  
CANCEL. This will clear the display.  
For even browning, turn food over halfway  
through cooking.  
Do not leave the oven door open for long  
periods of time when using the broil  
element. This could affect cooking  
performance.  
27  
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Cooking with CONVECT  
(Models KEMS308G, KEMS378G, KBMC147H,  
and KBMC140H only)  
This section gives you step-by-step instructions for operating the CONVECT function in the  
microwave oven.  
NOTE:  
Use the short convection grid with bake-  
CONVECT cooking  
ware or place food directly on grid. The  
with QUICK PREHEAT  
turntable will catch drippings from the food.  
1. Place convection grid in oven  
and close the door.  
Using CONVECT  
TOUCH  
2. Set QUICK PREHEAT.  
CONVECT  
QUICK  
TOUCH  
PREHEAT  
CONVECT  
QUICK  
Touch this pad to cook small amounts of  
food on a single rack using the CONVECT  
feature in the microwave oven. For even  
heating, the fan at the rear of the microwave  
oven circulates the heated air from the ele-  
ment. Do not cover the grid with aluminum  
foil. Always use the convection grid when  
cooking with CONVECT. The grid positions  
the food in the best location for air circulation  
around it during cooking. Place the grid in  
the microwave oven before preheating.  
PREHEAT  
twice  
NOTES:  
You can change the cooking tempera-  
ture setting as desired from 170°F  
(75°C) minimum to to 450°F (232°C)  
maximum by touching the correct  
number keys now.  
Cooking times using CONVECT may  
be slightly longer than suggested in the  
cookbook recipes included with your  
lower oven.  
THEN  
TOUCH  
EASYMINUTE  
START  
We recommend preheating the oven  
before placing food inside for cooking.  
When the microwave oven is preheated,  
place cookware containing food on the  
convection grid or place food directly on the  
grid. Prevent heat loss by opening the  
door only when necessary and closing it  
quickly during CONVECT cooking.  
3. When display says “TIME,” set  
cooking time by touching  
Number keys.  
Example for 1 hr, 25 min:  
TOUCH  
NOTE: You may choose to QUICK  
PREHEAT or not to preheat.  
1
5
2
EASYMINUTE  
START  
NOTES:  
Cooking time is 4 hours maximum. If you  
enter a cooking time longer than 4 hours,  
the display will reset itself to 4:00.  
28  
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Cooking with CONVECT  
NOTE:  
When preheat reaches 170°F (75°C),  
the display will show temperature in 5°F  
(-15°C) increments until oven reaches  
set cooking temperature.  
When preheat time ends, one tone will  
sound, and the display will show cooking  
time.  
You can change the cooking tempera-  
ture setting as desired from 170°F  
(75°C) minimum to to 450°F (232°C)  
maximum by touching the correct  
number keys now.  
3. When display says “TIME,” set  
cooking time by touching  
Number keys.  
4. Place food or bakeware on short  
convection grid positioned on  
turntable. Close the door.  
Example for 1 hr, 25 min:  
TOUCH  
5. Start oven  
1
5
2
EASYMINUTE  
TOUCH  
START  
EASYMINUTE  
START  
NOTES:  
Cooking time is 4 hours maximum. If you  
enter a cooking time longer than 4  
hours, the display will reset itself to 4:00.  
When preheat reaches 170°F (75°C),  
the display will show temperature in 5°F  
(-15°C) increments until oven reaches  
set cooking temperature.  
(display counts down cooking time)  
NOTE:  
Each time you open and close the  
microwave door, you must touch EASY  
MINUTE/START again.  
When cooking time ends, four tones will  
sound, and the display will show “end.”  
4. Start oven.  
6. After cooking, open the door  
TOUCH  
OR  
TOUCH  
EASYMINUTE  
START  
MICROWAVE OVEN  
CANCEL  
(display counts down cooking time)  
NOTE:  
Each time you open and close the  
microwave door, you must touch EASY  
MINUTE/START again.  
Four tones will repeat every minute until  
you open the oven door or touch CANCEL.  
This will clear the display.  
CONVECT cooking  
without preheat  
When cooking time ends, four tones will  
sound, and the display will show “end.”  
1. Put food in bakeware and place  
bakeware on short convection  
grid or put food directly on grid  
positioned on oven turntable.  
Close the door.  
5. After cooking, open the door  
OR  
TOUCH  
MICROWAVE OVEN  
CANCEL  
2. Choose CONVECT.  
TOUCH  
Four tones will repeat every minute until  
you open the oven door or touch  
CANCEL. This will clear the display.  
CONVECT  
QUICK  
PREHEAT  
29  
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Cooking Guide  
COOK POWER  
Using code pads  
You can use Number pads as shortcuts  
when cooking with your microwave oven.  
For example, to reheat 1 cup (250 mL) of  
cheese dip:  
% OF FULL COOK  
POWER  
TOUCH  
90%  
80%  
70%  
60%  
50%  
40%  
30%  
20%  
10%  
0%  
9
8
7
6
5
4
3
2
1
0
1. Press the Reheat pad.  
2. Choose category 4 by pressing Number  
pad 4.  
3. Choose one cup by pressing the Number  
pad 1.  
All food categories and many food  
quantities have matching Number pads. The  
charts below show how you may use the  
Number pads to choose cook powers, food  
categories, and food quantities.  
CUSTOM REHEAT  
TOUCH  
1 or 2  
1, 2, 3, 4, 5, or 6  
1, 2, 3, 4, 5, or 6  
1, 2, or 3  
1, 2, 3, or 4  
1, 2, or 3  
1 or 2  
CATEGORY  
TOUCH  
QUANTITY  
Dinner Plate  
Bread  
Meats  
Cheese Dip  
Soups  
Sauce  
1
2
3
4
5
6
7
1 to 2 servings  
1 to 6 slices  
1 to 6 servings  
1 to 3 cups (250-750 mL)  
1 to 4 cups (250-1000 mL)  
1 to 3 cups (250-750 mL)  
1 to 2 servings  
Pizza  
Serving Temperature  
Beverage  
8
Beverage  
Warm  
Hot  
Very Hot  
1
2
3
Coffee  
Tea  
Hot Chocolate  
1
2
3
CUSTOM DEFROST  
CATEGORY TOUCH  
QUANTITY  
TOUCH  
Meats  
1
2
3
4
0.10 (1 oz.) to 6.60 lbs (6 lbs, 8 oz) Enter actual weight or  
press the Quantity Pad to  
increase displayed weight  
Chicken/Poultry  
Fish/Seafood  
Bagel  
0.10 (1 oz.) to 6.60 lbs (6 lbs, 8 oz)  
0.10 (1 oz.) to 4.40 lbs (4 lbs, 6 oz)  
1 to 6  
by 1⁄  
pounds (113 g).  
4
1, 2, 3, 4, 5, or 6  
Quantity Pad  
Fruit Juice  
6 oz (170 g), 12 oz (340 g),  
16 oz (455 g)  
Roll/Muffin  
6
1, 2, 3, 4, 5, or 6  
1 to 6  
30  
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Cooking Guide  
CUSTOM COOK  
FOOD SETTING  
Frozen Entree  
TOUCH  
QUANTITY  
TOUCH  
1
9 oz (240 g),  
11 oz (311 g),  
16 oz (425 g)  
Quantity Pad  
2
2 cups (.5 L),  
4 cups (1 L),  
6 cups (1.5 L),  
8 cups (2 L)  
Quantity Pad  
Casserole  
3
1 to 4 cups  
(250 mL to 1 L)  
1, 2, 3, or 4  
Frozen Vegetables  
4
5
2, 3, 4, or 6 strips  
Quantity Pad  
1, 2, 3, or 4  
Bacon  
1 to 4 cups  
(250 mL to 1 L)  
Fresh Vegetables  
6
7
8
1 to 4  
1, 2, 3, or 4  
Frozen Burrito  
Hot Dogs  
1, 2, 4, 6  
1 to 6  
Quantity Pad  
1, 2, 3, 4, 5, or 6  
Baked Potato  
POPCORN  
SIZE OF BAG  
TOUCH  
3.50 oz (99 g)  
3.00 oz (85 g)  
1.75 oz (50 g)  
1
2
3
Using help prompts  
When using the BROIL or CRISP mode on  
the microwave oven, you can disable or  
enable help prompts by pressing and  
holding Number pad 2 for 5 seconds. The  
display will tell you when the help prompt  
changes to on or off.  
31  
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Cooking Guide  
Microwave reheating chart  
Times are approximate and may need to be adjusted to individual tastes.  
STARTING  
TEMP  
ITEM  
TIME/POWER  
PROCEDURE  
Meat (Chicken pieces,  
chops, hamburgers,  
meat loaf slices)  
1 serving  
Cover loosely. (Do not cover  
when broiling.)  
Refrigerated  
Refrigerated  
1 to 2 min at 70%  
2 servings  
212 to 412 min at 70%  
Meat Slices (Beef, ham,  
pork, turkey) 1 or more  
servings  
Room temp  
Refrigerated  
45 sec to 1 min per serving  
at 50%  
1 to 3 min per serving  
at 50%  
Cover with gravy or wax  
paper. Check after 30 sec  
per serving.  
Stirrable Casseroles and  
Main Dishes  
1 serving  
2 servings  
4-6 servings  
Cover. Stir after half the  
time.  
Refrigerated  
Refrigerated  
Refrigerated  
2 to 4 min at 100%  
4 to 6 min at 100%  
6 to 8 min at 100%  
Nonstirrable Casseroles  
and Main Dishes  
1 serving  
2 servings  
4-6 servings  
Cover with wax paper.  
Refrigerated  
Refrigerated  
Refrigerated  
5 to 8 min at 50%  
9 to 12 min at 50%  
13 to 16 min at 50%  
Soup, Cream  
1 cup (250 mL)  
1 can (10 oz [284 mL])  
Cover. Stir after half the  
time.  
Refrigerated  
Room temp  
3 to 412 min at 50%  
5 to 7 min at 50%  
Soup, Clear  
1 cup (250 mL)  
1 can (10 oz [284 mL])  
Cover. Stir after half the  
time.  
Refrigerated  
Room temp  
212 to 31⁄2 min at 100%  
4 to 512 min at 100%  
Pizza (Medium Slice)  
1 slice  
1 slice  
2 slices  
2 slices  
Room temp  
Refrigerated  
Room temp  
Refrigerated  
15 to 25 sec at 100%  
30 to 40 sec at 100%  
30 to 40 sec at 100%  
45 to 55 sec at 100%  
Vegetables  
1 serving  
2 servings  
Cover. Stir after half the  
time.  
3
Refrigerated  
Refrigerated  
4  
to 112 min at 100%  
112 to 212 min at 100%  
Baked Potato  
1
2
Cut potato lengthwise and  
then several times cross-  
wise. Cover with wax paper.  
Refrigerated  
Refrigerated  
1 to 2 min at 50%  
2 to 3 min at 50%  
Breads  
(Dinner or breakfast roll)  
1 roll  
2 rolls  
4 rolls  
Wrap single roll, bagel, or  
muffin in paper towel. To re-  
heat several, line plate with  
paper towel. Cover  
Room temp  
Room temp  
Room temp  
8 to 12 sec at 50%  
11 to 15 sec at 100%  
18 to 22 sec at 100%  
with another paper towel.  
Pie  
Whole  
1 slice  
Refrigerated  
Refrigerated  
5 to 7 min at 70%  
30 sec at 100%  
32  
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Cooking Guide  
Microwave cooking chart  
Times are approximate and may need to be adjusted to individual tastes.  
FOOD  
COOK POWER  
TIME  
MEATS, POULTRY, FISH, SEAFOOD  
Bacon (per slice)  
100%  
45 sec to 1 min 15 sec per slice  
Ground Beef for  
Casseroles (1 lb [.45 kg])  
100%  
100%  
4 to 6 min  
Ground Beef Patties (2)  
1st side 2 min,  
2nd side 11⁄  
2
to 21⁄  
min  
2
Ground Beef Patties (4)  
100%  
1st side 21⁄  
min,  
2
2nd side 2 to 3 min  
Meat Loaf (11⁄  
2
lbs [.7 kg])  
70%  
13 to 19 min  
Chicken Pieces  
100%  
6 to 9 min/lb (454 g)  
Internal temperature should  
be 185°F (85°C) after standing.  
Turkey Breast  
Internal temperature should  
be 185°F (85°C) after standing.  
100%  
70%  
5 min, then  
8 to 12 min/lb (454 g)  
Fish Fillets (1 lb [.45 kg])  
100%  
100%  
5 to 6 min  
Scallops and Shrimp (1 lb [.45 kg])  
312 to 51⁄  
min  
2
VEGETABLES  
Beans, Green or Yellow (1 lb [.45 kg])  
Broccoli (1 lb [.45 kg])  
100%  
100%  
100%  
100%  
6 to 12 min  
6 to 10 min  
8 to 12 min  
6 to 9 min  
Carrots (1 lb [.45 kg])  
Cauliflower (medium head)  
Corn on the Cob (2)  
100%  
100%  
4 to 9 min  
6 to 16 min  
(4)  
Potatoes, Baked (4 medium)  
100%  
100%  
13 to 19 min  
3 to 8 min  
Squash, Summer (1 lb [.45 kg])  
OTHER  
Applesauce (4 servings)  
Baked Apples (4)  
Chocolate (melt 1 square)  
100%  
100%  
50%  
7 to 10 min  
4 to 6 min  
1 to 2 min  
Eggs, Scrambled (2)  
100%  
100%  
1 min 15 sec to 1 min 45 sec  
2 to 3 min  
(4)  
Hot Cereals (1 servings)  
100%  
100%  
112 to 5 min  
(4 servings)  
412 to 7 min  
Nachos (large plate)  
50%  
112 to 21⁄  
min  
2
Water for Beverage (1 cup [250 mL])  
100%  
212 to 4 min  
(2 cups [500 mL]) 100%  
412 to 6 min  
33  
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Cooking Guide  
Cooking tips  
Amount of food  
Covering food  
Cover food to:  
If you increase or decrease the amount  
of food you prepare, the time it takes to  
cook that food will also change. For  
example, if you double a recipe, add a  
little more than half the original cooking  
time. Check for doneness and, if neces-  
sary, add more time in small increments.  
Reduce splattering  
Shorten cooking times  
Retain food moisture  
All coverings that allow microwaves to  
pass through are suitable.  
Releasing pressure in foods  
Starting temperature of food  
Several foods (for example: baked  
potatoes, sausages, egg yolks, and some  
fruits) are tightly covered by a skin or  
membrane. This can cause the food to  
burst from steam building up in them  
during cooking. To relieve the pressure and  
to prevent bursting, pierce these foods  
before cooking with a fork, cocktail pick, or  
toothpick.  
The lower the temperature of the food  
being put into the microwave oven, the  
longer it takes to cook. Food at room  
temperature will be reheated more quickly  
than food at refrigerated temperature.  
Composition of food  
Food with a lot of fat and sugar will be  
heated faster than food containing a lot  
of water. Fat and sugar will also reach a  
higher temperature than water in the  
cooking process.  
The more dense the food, the longer it  
takes to heat. “Very dense” food like meat  
takes longer to reheat than lighter, more  
porous food like sponge cakes.  
Using standing time  
Always allow food to stand for a while  
after cooking. Standing time after  
defrosting, cooking, or reheating always  
improves the results since the temperature  
will then be evenly distributed throughout  
the food.  
The length of the standing time depends  
on the volume and density of the food.  
Sometimes it can be as short as the time  
it takes you to remove the food from the  
oven and take it to the serving table.  
However, with larger, denser food, the  
standing time may be as long as 10  
minutes.  
Size and shape  
Smaller pieces of food will cook faster  
than larger pieces and same-shaped  
pieces of food cook more evenly than  
irregularly shaped foods.  
With unevenly shaped foods, the thinner  
parts will cook faster than the thicker  
areas. Place the thinner parts of chicken  
wings and legs in the center of the dish.  
Stirring, turning foods  
Stirring and turning foods distributes  
heat quickly to the center of the dish and  
avoids overcooking at the outer edges of  
the food.  
34  
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Cooking Guide  
Arranging food  
For best results, distribute food evenly on  
the plate. You can do this in several ways:  
If you use aluminum containers without  
package instructions, follow these guidelines:  
If you are cooking several items of the  
same food, such as baked potatoes,  
place them in a ring pattern for uniform  
cooking.  
When cooking foods of uneven shapes  
or thickness, such as chicken breasts,  
place the smaller or thinner area of the  
food towards the center of the dish where  
it will be heated last.  
Place container in a glass bowl and add  
some water so that it covers the bottom  
of the container, not more than 1⁄  
inch  
4
(6 mm) high. This ensures even heating  
of the container bottom.  
Always remove the lid to avoid damage  
to the oven.  
Use only undamaged containers.  
Do not use containers taller than 3⁄  
inch  
4
Layer thin slices of meat on top of  
each other.  
(19 mm).  
Container must be at least half filled.  
When you cook or reheat whole fish,  
score the skin – this prevents cracking.  
Shield the tail and head of whole fish with  
small pieces of foil to prevent overcooking  
but ensure the foil does not touch the  
sides of the oven.  
Do not let food or a container touch the  
top or sides of the oven. This will prevent  
possible arcing.  
To avoid arcing, there must be a minimum  
1
4
inch (6 mm) between the aluminum  
container and the walls of the oven and  
also between two aluminum containers.  
Always place container on turntable.  
Reheating food in aluminum foil  
containers usually takes up to double the  
time compared to reheating in plastic, glass,  
china, or paper containers. The time when  
food is ready will vary depending upon the  
type of container you use.  
Using aluminum foil containers  
Metal containers should not be used in a  
microwave oven. There are, however, some  
exceptions. If you have purchased food  
which is prepackaged in an aluminum foil  
container, then refer to the instructions on  
the package. When using aluminum foil  
containers, cooking times may be longer  
because microwaves will only penetrate  
the top of the food.  
Let food stand for 2 to 3 minutes after  
heating so that heat is spread evenly  
throughout container.  
Cooking you should not do in  
your microwave oven  
Do not do canning of foods in the oven.  
Closed glass jars may explode, resulting  
in damage to the oven.  
Do not use the microwave oven to sterilize  
objects (baby bottles, etc.). It is difficult to  
maintain the high temperature required for  
safe sterilization.  
35  
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Caring for Your Microwave  
Oven  
Your CRISPWAVE microwave oven has a  
stainless steel interior. Unlike painted steel  
interiors found in most other microwave  
ovens, the surface will not chip, rust or cor-  
rode. Over time, stains can occur on the  
stainless steel surface as the result of food  
particles splattering during cooking. This is  
normal.  
For exterior surfaces and control panel:  
Use a soft cloth with spray glass cleaner.  
Apply the spray glass cleaner to the soft  
cloth; do not spray directly on the oven.  
NOTE: Abrasive cleaners, steel-wool  
pads, gritty wash cloths, some paper  
towels, etc., can damage the control panel  
and the interior and exterior oven surfaces.  
Do not use metal scouring pads, steel  
wool or soap-filled scouring pads on the  
inside oven cavity. They will scratch the  
surface.  
Rub in the direction of the grain line to  
avoid marring the surface.  
To clean turntable and turntable support,  
wash in mild, sudsy water; for heavily soiled  
areas, use a mild cleanser and scouring  
sponge. The turntable and turntable support  
are dishwasher safe.  
Always wipe dry to avoid water marks.  
If commercial cleaners are used, follow  
label directions. If product contains  
chlorine (bleach), wipe thoroughly with  
clean water and dry with a soft, lint-free  
cloth. Chlorine is a corrosive substance.  
You can remove the glass turntable to clean  
the oven cavity floor; however, this oven is  
designed to operate with the turntable in  
place. Do not operate the microwave oven  
when the turntable is removed for cleaning.  
See the “how your microwave oven works”  
section for more information about the  
turntable.  
For interior surfaces: Wash often with  
warm, sudsy water and a sponge or soft  
cloth. Use only mild, nonabrasive soaps or a  
mild detergent. Be sure to keep the areas  
clean where door and oven frame touch  
when closed. Wipe well with clean water.  
To clean the Broiling Grid, wash with  
steel-wool pad and warm, soapy water. Grid  
is dishwasher-safe.  
To clean CRISPWARE™ Crisper Pan,  
wash in mild, sudsy water; for heavily soiled  
areas use a mild cleanser and scouring  
sponge. Pan is dishwasher safe.  
For stubborn soil, boil 1 cup (250 mL) of  
water in the oven for 2 or 3 minutes. Steam  
will soften the soil. To get rid of odors inside  
the oven, boil 1 cup (250 mL) of water with  
lemon juice or vinegar.  
CLEANING TASK  
WHAT TO USE  
HOW TO CLEAN  
Routine cleaning and  
fingerprints  
Liquid detergent/soap  
and water, or  
Wipe with damp cloth or sponge,  
then wipe with clean water and dry.  
all-purpose cleaner  
Stubborn stains and  
baked-on residue  
Mildly abrasive cleanser To avoid marring the surface, rub in  
or stainless-steel  
cleaners  
the direction of grain lines with a  
damp cloth or sponge and  
cleanser. Wipe thoroughly with  
clean water. Repeat if necessary.  
Hard water spots  
Vinegar  
Swab or wipe with cloth.  
Wipe with clean water and dry.  
36  
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Questions and Answers  
ANSWERS  
QUESTIONS  
No. If you remove or turn over the turntable,  
you will get poor cooking results. Dishes used  
in your oven must fit on the turntable.  
Can I operate my microwave oven without  
the turntable or turn the turntable over to  
accommodate a large dish?  
You can use a rack only if rack is supplied with  
your microwave oven. Use of any rack not  
supplied with the microwave oven can result in  
poor cooking performance and/or arcing.  
Can I use a rack in my microwave oven so  
that I may reheat or cook on two levels at  
a time?  
Usable metal includes aluminum foil for  
shielding (use small, flat pieces), small  
Can I use either metal or aluminum pans in  
my microwave oven?  
skewers, and shallow foil trays (if tray is  
3
4
inch [19 mm] deep and half filled with food  
to absorb microwave energy). When broiling  
or using CRISP, use the specially designed  
CRISPWARE™ Crisper Pan that comes with  
your oven. Never allow metal to touch walls  
or door. (For more information, see “Cooking  
tips” in the “Cooking Guide” section.)  
Yes. The turntable rotates clockwise or  
counterclockwise, depending on the rotation  
of the motor when the cooking cycle begins.  
Is it normal for the turntable to turn in  
either direction?  
This appearance is normal and does not  
affect the operation of your oven.  
Sometimes the door of my microwave oven  
appears wavy. Is this normal?  
You hear the sound of the transformer when  
the magnetron tube cycles on.  
What are the humming noises that I hear  
when my microwave oven is operating?  
As the food becomes hot it will conduct the  
heat to the dish. Also, when broiling remember  
that the Crisper Pan is made of a special mate-  
rial that absorbs microwave energy, making the  
pan very hot for browning. Use hot pads or the  
Crisper Pan handle to remove food after cook-  
ing and broiling.  
Why does the dish become hot when I  
microwave food in it? I thought that this  
should not happen.  
“Standing time” means that food should be  
removed from the oven and covered for  
additional time to allow it to finish cooking.  
This frees the oven for other cooking.  
What does “standing time” mean?  
Yes. Pop packaged microwave popcorn  
following manufacturer’s guidelines or use  
the preprogrammed Popcorn pad. Do not  
use regular paper bags. Use the “listening  
test” by stopping the oven as soon as the  
popping slows to a “pop” every one or two  
seconds. Do not repop unpopped kernels.  
Do not pop popcorn in glass utensils.  
Can I pop popcorn in my microwave oven?  
How do I get the best results?  
37  
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Questions and Answers  
ANSWERS  
QUESTIONS  
Steam is normally produced during cooking.  
The microwave oven has been designed to  
vent this steam out the top vents.  
Why does steam come out of the air  
exhaust vent?  
The bottom of your Crisper Pan is coated  
with a special material that absorbs the mag-  
netic part of the microwave energy. This  
material becomes very hot and transfers heat  
to the bottom of the Crisper Pan for higher  
temperature cooking.  
How does my CRISPWARE™ Crisper Pan  
aid browning and crisping?  
Sparking is caused by burning off of fat from  
past cooking. It will stop when fat is all burned  
off of the oven.  
Sometimes I notice sparking when broiling.  
What causes this?  
38  
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Troubleshooting  
Most cooking problems often are caused by little things you can find and fix without tools of  
any kind. Check the lists below and on the next page before calling for assistance or service.  
If you still need help, see the "Requesting Assistance or Service" section.  
If nothing operates, check the following:  
Is the microwave oven wired into a live circuit with the proper voltage?  
(See the Installation Instructions.)  
Have you blown a household fuse or tripped a circuit breaker?  
Has the electric company experienced a power failure?  
Other possible problems and their causes:  
PROBLEM  
CAUSE  
The microwave  
oven will not run  
The door is not firmly closed and latched.  
You did not touch EASY MINUTE START.  
You did not follow directions exactly.  
An operation that was programmed earlier is still running.  
You have not entered numbers after touching MICRO COOK.  
The electric supply to your home or wall outlets is low or  
lower than normal. Your electric company can tell you if the  
line voltage is low. Your electrician or service technician can  
tell you if the outlet voltage is too low.  
Microwave cooking  
times seem too long  
The cook power is not at the recommended setting.  
Larger amounts of food need longer cooking times.  
The turntable will  
not turn  
The turntable is not correctly in place. Make sure the turntable  
is correct-side up and is sitting securely on center shaft.  
The support is not operating correctly. Remove turntable, check  
that the turntable support is properly in place and restart oven.  
If turntable support does not move, call a designated service  
technician for repair. Cooking without the turntable can give  
you poor results.  
The display shows  
a time counting  
down, but the oven  
is not cooking  
The oven door is not closed completely.  
You have set the controls as a kitchen timer. Touch  
OFF/CANCEL to cancel the Minute Timer.  
ou do not hear the  
Programming Tone  
You have disabled the tones. See "Using Your Electric  
Convection Oven" in your Lower Electric Convection Oven Use  
and Care Guide on page 7.  
Y
Smoke is coming out  
of the vent during  
broiling  
This is normal, just as in conventional broiling.  
“F” followed by a  
number appears on  
Display  
There has been a command pad failure. Call for service. See  
“Requesting Assistance or Service” on pages 40 or 41. Touch  
Number pad 1 to clear failure code from Display.  
If none of these items is causing your problem, see "Requesting Assistance or Service"  
section.  
39  
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Requesting Assistance or  
Service  
Before calling for assistance or service, please check the “Troubleshooting Guide” section.  
It may save you the cost of a service call. If you still need help, follow these instructions.  
If you need assistance or service in U.S.A.:  
Call the KitchenAid Consumer  
Assistance Center toll  
free: 1-800-422-1230.  
Use and maintenance procedures.  
Accessory and repair parts sales.  
Specialized customer assistance  
(Spanish speaking, hearing impaired,  
limited vision, etc.).  
Our consultants are  
available to assist you.  
Referrals to local dealers, service  
companies, and repair parts distributors.  
When calling:  
Please know the purchase date, and the  
complete model and serial number of your  
appliance (see the “A Note to You”  
section). This information will help us to  
better respond to your request.  
KitchenAid designated service  
technicians are trained to fulfill the  
product warranty and provide after-warranty  
service, anywhere in the United States.  
To locate the KitchenAid designated  
service company in your area, you can  
also look in your telephone directory  
Yellow Pages.  
Our consultants provide assistance with:  
Features and specifications on our full  
line of appliances.  
Installation information.  
If you need replacement parts  
every new KITCHENAID® appliance. To  
locate factory specified replacement parts  
in your area, call our Consumer Assistance  
Center telephone number or your nearest  
designated service center.  
If you need to order replacement parts,  
we recommend that you only use factory  
specified parts. These parts will fit right  
and work right, because they are made  
with the same precision used to build  
For further assistance  
Please include a daytime phone number in  
your correspondence.  
If you need further assistance, you can  
write to KitchenAid with any questions or  
concerns at:  
KitchenAid Brand Home Appliances  
Consumer Assistance Center  
c/o Correspondence Dept.  
2000 North M-63  
Benton Harbor, MI 49022-2692  
40  
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Requesting Assistance or Service  
If you need assistance or service in Canada:  
Accessory and repair parts sales.  
Call the KitchenAid Consumer  
Assistance Center toll free:  
Specialized customer assistance  
(French speaking, hearing impaired,  
limited vision, etc.).  
Referrals to local dealers, service  
companies, and repair parts distributors.  
8:30 a.m. - 6 p.m. (EST) at  
1-800-461-5681. Our  
consultants are available  
to assist you.  
When calling:  
KitchenAid designated service  
technicians are trained to fulfill the  
product warranty and provide after-  
warranty service, anywhere in Canada.  
To locate the KitchenAid designated  
service company in your area, you can  
also look in your telephone directory  
Yellow Pages.  
Please know the purchase date, and the  
complete model and serial number of your  
appliance (see the “A Note to You” section).  
This information will help us to better  
respond to your request.  
Our consultants provide assistance with:  
Features and specifications on our full line  
of appliances.  
If you need service:  
Contact Inglis Limited Appliance Service from anywhere in Canada at 1-800-807-6777.  
If you need replacement parts  
every new KITCHENAID® appliance. To  
If you need to order replacement parts,  
locate factory specified replacement parts  
in your area, call our Consumer Assistance  
Center telephone number or your nearest  
designated service center.  
we recommend that you only use factory  
specified parts. These parts will fit right  
and work right, because they are made  
with the same precision used to build  
For further assistance  
If you need further assistance, you can  
write to KitchenAid with any questions or  
concerns at:  
Please include a daytime phone number in  
your correspondence.  
Consumer Relations Department  
KitchenAid Canada  
1901 Minnesota Court  
Mississauga, Ontario L5N3A7  
41  
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®
Electric Built-In  
Microwave  
Warranty  
KITCHENAID  
WILL PAY FOR:  
KITCHENAID  
WILL NOT PAY FOR:  
LENGTH OF  
WARRANTY:  
Replacement parts and  
repair labor costs to  
correct defects in mate-  
rials or workmanship.  
Service must be  
A. Service calls to:  
ONE-YEAR FULL  
WARRANTY  
FROM DATE OF  
PURCHASE.  
1. Correct the installation of the  
microwave oven.  
2. Instruct you how to use the  
microwave oven.  
provided by a  
KitchenAid designated  
servicing company.  
3. Replace house fuses or correct  
house wiring.  
B. Repairs when oven is used in other  
than normal single-family household use.  
Replacement parts for  
microwave magnetron  
or any oven electric  
element to correct  
defects in materials or  
workmanship.  
Replacement parts for  
solid state touch control  
system to correct  
SECOND-  
C. Damage resulting from accident,  
alteration, misuse, abuse, fire, flood,  
acts of God, improper installation,  
installation not in accordance with local  
electrical codes, or use of products not  
approved by KitchenAid.  
THROUGH FIFTH-  
YEAR LIMITED  
WARRANTY  
FROM DATE OF  
PURCHASE.  
D. Any labor costs during the limited  
warranties.  
defects in materials or  
workmanship.  
E. Replacement parts or repair labor  
costs for units operated outside the  
United States or Canada.  
SECOND-  
THROUGH  
TENTH-YEAR  
LIMITED  
Replacement parts for  
the stainless steel oven  
cavity/inner door if the  
part rusts through due  
to defects in materials  
or workmanship.  
F. Pickup and delivery. This product  
is designed to be repaired in the home.  
G. Repairs to parts or systems resulting  
from unauthorized modifications made  
to the appliance.  
WARRANTY  
FROM DATE OF  
PURCHASE.  
H. In Canada, travel or transportation  
expenses for customers who reside in  
remote areas.  
3/99  
KITCHENAID AND KITCHENAID CANADA DO NOT ASSUME ANY RESPONSIBILITY  
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states or provinces do not  
allow the exclusion or limitation of incidental or consequential damages, so this exclusion or  
limitation may not apply to you. This warranty gives specific legal rights and you may also  
have other rights which vary from state to state or province to province.  
Outside the United States and Canada, a different warranty may apply. For details,  
please contact your authorized KitchenAid dealer.  
If you need assistance or service, first see the “Troubleshooting” section of this book. After  
checking “Troubleshooting,” additional help can be found by checking the “Requesting  
Assistance or Service” section. In the U.S.A., call our Consumer Assistance Center at  
1-800-422-1230. In Canada, call KitchenAid Canada at one of the telephone numbers listed  
in the “Requesting Assistance or Service” section.  
4452614  
® Registered Trademark/TM Trademark of KitchenAid, U.S.A.  
KitchenAid Canada licensee in Canada  
6/99  
Printed in U.S.A.  
© 1999 KitchenAid  
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