John Lewis Washer JLWM 1410 User Manual

JLWM 1410  
1400 spin washing machine  
Instruction manual  
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• Wash small items such as socks, laces,  
washable belts etc in a washing bag or  
pillow case as it is possible for such items  
to slip down between the tub and the  
inner drum.  
• If the appliance is installed in a location  
subject to frost, please read the “dangers  
of freezing” chapter.  
• Any plumbing work required to install this  
appliance should be carried out by a  
• Do not use your washing machine to  
wash articles with whalebones, material  
without hems or torn material.  
qualified plumber or competent person.  
• Any electrical work required to install this  
appliance should be carried out by a  
• Always unplug the appliance and turn off  
the water supply after use and during  
cleaning and maintenance.  
• Under no circumstances should you  
attempt to repair the machine yourself.  
Repairs carried out by inexperienced  
people may cause injury or serious  
malfunctioning. Contact your local Service  
Centre. Always insist on genuine spare  
parts.  
qualified electrician or competent person.  
Use  
• This appliance is designed for domestic  
use. It must not be used for purposes  
other than those for which it was  
designed.  
• Only wash and dry fabrics which are  
designed to be machine washed or dried.  
Follow the instructions on each garment  
label  
• Do not overload the appliance. See the  
Washing Programme Table.  
• Before washing, ensure that all pockets  
are empty and buttons and zips are  
fastened. Avoid washing frayed or torn  
articles and treat stains such as paint, ink,  
rust, and grass before washing.  
Underwired bras must NOT be machine  
washed.  
Installation  
• This appliance is heavy. Care should be  
taken when moving it.  
• When unpacking the appliance, check that  
it is not damaged. If in doubt, do not use it  
and contact the Service Centre.  
• All packing and transit bolts must be  
removed before use. Serious damage can  
occur to the product and to property if  
this is not adhered to. See relevant  
section in the user manual.  
• After having installed the appliance, check  
that it is not standing on the inlet and  
drain hose and the worktop is not  
pressing the electrical supply cable against  
the wall.  
• Garments which have been in contact  
with volatile petroleum products should  
not be machine washed. If volatile  
cleaning fluids are used, care should be  
taken to ensure that the fluid is removed  
from the garment before placing in the  
machine.  
• If the machine is situated on a carpeted  
floor, please adjust the feet in order to  
allow air to circulate freely under the  
appliance.  
• Always be sure, that there is no water  
leakage from hoses and their connections  
after the installation.  
• As some duvets and eiderdowns should  
be washed/dried in large commercial  
machines because of their bulk, please  
check with the manufacturer of the item  
before washing in a domestic machine.  
3
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• The users should always check that they  
have not left their gas lighters (disposable  
or otherwise) in their clothing.  
• Never tumble dry items that have had  
contact with chemicals such as dry  
cleaning fluid. These are of a volatile  
nature and could cause an explosion.  
Only tumble dry items which have been  
washed in water or require airing.  
• The packaging components (e.g. plastic  
film, polystyrene) can be dangerous to  
children - danger of suffocation! Keep  
them out of children’s reach.  
• Keep all detergents in a safe place out of  
children’s reach.  
• Make sure that children or pets do not  
climb into the drum. To prevent children  
and pets becoming trapped inside the  
drum the machine incorporates a special  
feature. To activate this device, rotate the  
button (without pressing it) inside the  
door clockwise until the groove is  
• Plastic detergent dispensers should not  
remain in the drum during the drying  
cycle, as the plastic used is not designed  
to withstand the heat. If you wish to  
wash-through-to-dry you should use the  
conventional detergent dispenser drawer.  
horizontal. If necessary use a coin.  
• Never pull the power supply cable to  
remove the plug from the socket; always  
take hold of the plug itself.  
• Never use your new appliance if the  
power supply cable, the control panel, the  
working surface or the base are damaged  
so that the inside of the appliance is  
accessible.  
Child safety  
• This appliance is not intended for use by  
person (including children) with reduced  
physical sensory or mental capabilities or  
lack of experience and knowledge unless  
they have been given supervision or  
instruction concerning use of the  
appliance by a person responsible for  
their safety.  
To disable this device and restore the  
possibility of closing the door, rotate the  
button counterclockwise until the groove  
is vertical.  
4
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Contents  
Operating instructions  
Installation instructions  
Safety information  
General safety  
Installation  
Use  
Child safety  
2
2
3
3
4
Installation  
30  
30  
31  
31  
32  
32  
33  
34  
34  
35  
Unpacking  
Positioning and levelling  
Plumbing in  
Water inlet  
Water-stop device  
Water drainage  
Special conditions  
In the interest of the environment  
Electrical connection  
Product description  
Detergent dispenser drawer  
7
8
Control panel  
«On/Off» / «Reset» programme button (2) 9  
9
Programme selector buttons (3)  
Temperature button (5)  
Spin (6)  
Options - Prewash/Stain/Intensive/Easy  
Iron (7)  
Extra Rinse (8)  
Quick (9)  
Start Pause (10)  
Door lock light (11)  
Delay Start (12)  
9
10  
10  
What to do if…  
37  
Repairs - After Sales Service 40  
Environment concerns  
Packaging materials  
Ecological hints  
41  
41  
41  
10  
10  
10  
10  
11  
11  
11  
Display (4)  
First use  
13  
Personalisation  
Acoustic signals  
Child lock  
13  
13  
13  
Guide to use the  
Daily use  
14  
14  
14  
instruction manual  
Load the laundry  
The following symbols will be found in the  
text to guide you throughout the instructions:  
Measure out the detergent  
Switch the machine on and select the  
required programme  
Select the desired temperature and spin  
speed  
Select the desired options  
Select the delay start  
Start the programme  
Programme correction  
14  
Safety instructions  
15  
15  
15  
15  
16  
Hints and tips  
Environmental information  
5
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Cancel a programme or switch the appliance  
off  
16  
16  
How to interrupt a programme  
How to open the door during the cycle of a  
programme  
16  
End of programme  
17  
17  
20  
23  
23  
Helpful hints and tips  
Washing programmes  
Technical data  
Consumption values  
Care and cleaning  
Descaling  
External cleaning  
Washing drum  
Door seal  
25  
25  
25  
26  
26  
26  
Cleaning the pump  
6
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Product description  
1 Detergent dispenser drawer  
1
2
2 Control panel  
3 Door opening handle  
4 Rating plate  
5 Drain pump  
6 Adjustable feet  
3
4
5
6
7
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Detergent dispenser drawer  
Compartment for detergent used for  
prewash and soak phase or for stain remover  
used during the stain action phase (if  
available). The prewash and soak detergent is  
added at the beginning of the wash  
programme. The stain remover is added  
during the stain action phase.  
Compartment for powder or liquid  
detergent used for main wash. If using liquid  
detergent pour it just before starting the  
programme.  
Compartment for liquid additives (fabric  
softener, starch).  
Follow the product manufacturer’s  
recommendations on quantities to use and  
do not exceed the «MAX» mark in the  
detergent dispenser drawer. Any fabric  
softener or starching additives must be  
poured into the compartment before starting  
the wash programme.  
8
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Control panel  
Below is a picture of the control  
panel. It shows the programme  
selector dial as well as the buttons  
and pilot lights. These are presented  
by relevant numbers on the following  
pages.  
2
12  
1
3
4
5
6
7
8
9
10 11  
1 Detergent dispenser drawer  
2 On/Off and Reset button  
3 Programme selector buttons  
4 Display  
5 Temperature button  
6 Spin reduction button  
7 Options button  
8 Extra rinse button  
9 Quick button  
10 Start/Pause button  
11 Door lock light  
12 Delay start button  
Important! Always switch off the appliance  
by pressing button 2 (Cancel programme).  
This ensures that the new programme  
begins correctly and all previously set  
functions are cancelled.  
«On/Off» / «Reset»  
programme button (2)  
Press this button to switch the washing  
machine on. The green light of button 10  
starts blinking. The pilot light relevant to the  
programme automatically proposed by the  
appliance lights up. The display goes on and  
shows some information about the selected  
programme. Press this button again to  
switch the machine off.  
Programme selector  
buttons (3)  
Press these buttons repeatedly to select the  
programme on the basis of the type of  
laundry to be washed or a special  
programme. The pilot light relevant to the  
selected programme lights up. The washing  
9
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machine proposes a temperature and  
automatically selects the maximum spin  
Stain: select this option if you wish to add a  
stain phase to the washing of stained or  
value provided for the programme you have heavily soiled laundry. This function is  
chosen. You can change these values by  
operating buttons 5 and 6. The duration of  
the selected washing programme is shown  
on the display (4.6).  
available with a temperature of 40° or  
higher. The washing time will be prolonged  
by a few minutes.  
Pour a stain removing detergent into  
the compartment marked  
.
Important! If you press one of these  
buttons while a programme is running, the  
red pilot light of button 10 blinks three times  
and Err is displayed to show a wrong  
selection.  
Intensive: select this option for heavily  
soiled laundry. The washing intensity will be  
increased and the washing time will be  
prolonged.  
Easy iron: The laundry will be gently  
washed and spun to avoid any creasing. In  
this way ironing is easier. Furthermore the  
machine will perform additional rinses. This  
function can be used for cotton and  
synthetic fabrics.  
Temperature button (5)  
Press this button repeatedly to increase or  
decrease the temperature, if you want your  
laundry to be washed at a temperature  
different from the one proposed by the  
washing machine (4.1).  
Extra Rinse (8)  
This appliance is designed to save energy. If  
it necessary to rinse the laundry using an  
extra quantity of water (extra rinse), select  
this option. Some additional rinses will be  
performed. This option is recommended for  
people who are allergic to detergents, and in  
areas where the water is very soft.  
Spin (6)  
By pressing this button you can change the  
spin speed of the selected programme or to  
select the available function (s).  
Options - Prewash/Stain/  
Intensive/Easy Iron (7)  
Press this button repeatedly, to select only  
one of the following options:  
Prewash: by selecting this option the  
machine performs a prewash cycle before  
the main wash phase. The washing time will  
be prolonged. This option is recommended  
for heavily soiled laundry. This is only  
required with very soiled laundry. The  
prewash ends with a short spin in the  
Cottons and Synthetics programme settings,  
whereas in Delicates the water is just  
drained.  
Quick (9)  
This option can be used for lightly soiled  
laundry. The washing time will be reduced  
according to type of fabric and the selected  
temperature.  
Start Pause (10)  
This button allows you to start or to  
interrupt the selected programme.  
10  
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Door lock light (11)  
Delay Start (12)  
The light Door lock shows if you can open  
The programme can be delayed from 30 min  
- 60 min - 90 min, 2 hours and then by 1  
hour up to a maximum of 20 hours by  
means of this button.  
the door:  
• light on: the door cannot be opened. The  
machine in working or has stopped with  
water left in the tub.  
• light off: the door can be opened. The  
programme is finished or the water has  
been emptied out.  
Display (4)  
4.10  
4.9  
4.8  
4.7  
4.1  
4.2  
4.3  
4.4  
4.5  
4.6  
4.1 Temperature indicator: «Cold»  
corresponds to cold washing.  
4.2 Spin speed indicator - «Rinse  
hold» and «Quiet» options  
cycle is very quiet and it can be selected at  
night or in times with a more economical  
power rate. On some programmes the  
rinses will be performed with more water.  
If the «Rinse Hold» or «Quiet»  
option has been selected the «Door  
lock» light is on, the «Start/Pause»  
button light goes out and the display  
shows a flashing «0». The door  
cannot be opened because the water  
must be drained. To empty out water  
read the paragraph «At the end of  
the programme».  
The Spin Exclusion is indicated by  
a «0». This option eliminates all the  
spin phases and increases the number  
of rinses.  
Rinse hold : when you choose this  
function, the machine will not drain the  
water of the last rinse, so as not to crease  
the laundry. The selected option will be  
displayed.  
4.3 Available options: Easy iron,  
Intensive, Stain and Prewash . When an  
option is enabled the rectangle around that  
option illuminates.  
Quiet : when you choose this function, the  
machine will not drain the water of the last  
rinse, so as not to crease the laundry. As all  
spinning phases are cancelled, this washing  
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An incorrect option selection has  
been made: this is indicated by the  
message Err for a few seconds when an  
option incompatible with the current  
programme is selected.  
4.4 Extra rinse symbol: it illuminates when  
the option is enabled.  
4.5 Cycle duration calculating symbol:  
when selecting the «proportional»  
programmes, the display shows the washing  
duration of the maximum recommended  
load. After the button 10 has been pressed,  
on the display the «Wash time» (4.7) starts  
blinking and the animated symbol appears to  
indicate that the appliance is calculating the  
laundry amount and the real duration.  
During this time, the washing duration  
shown decreases. When the calculating  
phase has finished, the «Wash time» stops  
blinking, the animated symbol disappears.  
The washing time is adjusted to the real  
load.  
The washing machine has  
completed the programme: this is  
indicated by a flashing zero. The «Door  
lock» pilot light (11) and the Start/Pause  
light go out. The door can be opened.  
The washing machine has stopped  
with water in the tub, at the end of  
the «Soak» or of a programme with the  
«Rinse hold» or «Quiet» option: this is  
indicated by a flashing zero. The «Start/  
Pause» light goes out but the «Door lock»  
pilot light is still on. The door cannot be  
opened.  
4.6 The following pieces of  
information are shown on the display:  
4.7 «Wash time» message:  
Duration of washing programme in  
hours and minutes, after you have  
selected a programme. While the  
programme is running (after you have  
pressed the Start/Pause button), the  
displayed time value decreases by one  
unit every minute.  
Delay start, a time value indicated in  
hours and minutes and selected by  
pressing the delay start button. The delay  
time (20 hours max) is displayed for a few  
seconds, then the duration of the selected  
programme reappears. After you have  
pressed the button 10, the countdown is  
updated every hour, and, for the last  
hour, every minute.  
• on when the washing cycle starts and  
when the duration is shown on the  
display.  
• off at the end of the cycle, and during the  
delayed start selection  
• blinking during the time calculation if you  
have selected a «proportional»  
programme.  
4.8 Quick message: it appears when the  
option is enabled.  
4.9 Delay Startmessage: it appears during  
the selection of the delay.  
4.10 Child lock symbol (see more details  
in the «Personalisation» chapter)  
An alarm code indicates a fault with the  
machine (see the relevant chapter).  
12  
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First use  
• Ensure that the electrical and  
water connections comply with  
the installation instructions.  
• Remove the polystyrene block and  
any material from the drum.  
• Before the first wash, run a cotton  
cycle at the highest temperature  
without any laundry in the  
machine, to remove any  
manufacturing residue from the  
drum and tub. Pour 1/2 a measure  
of detergent into the main wash  
compartment and start the  
machine.  
Personalisation  
• If enabled before the «Start/Pause»  
button is pressed, it prevents the machine  
from being started.  
Acoustic signals  
The machine is provided with an acoustic  
device, which sounds in the following cases:  
• If enabled after pressing the «Start/  
Pause» button, it prevents any changes  
being made to the programmes or  
options selected  
To enable or disable this function, press the  
buttons 5 and 6 simultaneously for  
approximately 6 seconds until the icon  
appears on or disappears from the display.  
• at the end of a washing cycle  
• if there is a fault  
You can deactivate the acoustic signal  
(except if there is a fault) by pressing the  
buttons 7 and the 8 simultaneously for  
about 5 seconds. By pressing these buttons  
again the acoustic signal is reactivated.  
Child lock  
This function works in two different ways:  
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Daily use  
Load the laundry  
Open the door by carefully pulling the door  
handle outwards. Place the laundry in the  
drum, one item at a time, shaking them out  
as much as possible. Close the door.  
If required, pour fabric softener into the  
compartment marked (the amount used  
must not exceed the «MAX» mark in the  
drawer). Close the drawer gently.  
Measure out the  
detergent  
Measure out the detergent and the  
fabric softener  
Pull out the dispenser drawer until it stops.  
Measure out the amount of detergent  
required, pour it into the main wash  
compartment or in the appropriate  
compartment if it is required by the selected  
programme or option (see more details in  
«Detergent dispenser drawer» ).  
Switch the machine on  
and select the required  
programme  
Switch the machine on by pressing button 2.  
Select the desired programme by pressing  
one of the buttons 3 . The running time is  
displayed in the display. The light of the  
button 10 starts flashing.  
14  
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• Select the programme and the required  
options.  
Select the desired  
temperature and spin  
speed  
Press button 5 button repeatedly in order to  
set the temperature and button 6to change  
the spin speed from the one proposed by  
the washing machine.  
• Select the delay start.  
• Press button 10: the machine starts its  
hourly count down. The programme will  
start after the selected delay has expired.  
Opening the door throughout the  
delay time  
During the period until the delayed start, the  
door can be opened and laundry added:  
The button 6 allows you also to choose  
«No Spin» («0»), «Rinse Hold » or «Quiet»  
function.  
• Press the button 10  
• Put laundry in and close the door  
Select the desired  
options  
• Press the button 10 again  
The programme will start after the  
countdown has expired.  
Press buttons 7and 8 to select the available  
options. Depending on the programme,  
different options can be selected together.  
These must be selected after choosing the  
desired programme and before pressing the  
button 10. If an option which is not  
compatible with the set wash programme is  
selected, the red Start/Pause light flashes 3  
times and the message Err is displayed for a  
few seconds.  
Cancelling the delayed start  
You can cancel the delay time at any  
moment, before you press the «Start/  
Pause» button.  
• Press «Start/Pause» button.  
• Press «Delay start» button once until the  
symbol «0’» is displayed.  
• Press button 10 again.  
Changing the Delay Start Timer  
It is only possible to change the Delay Start  
by switching off the appliance: press button  
2 before it takes effect and selecting again  
the programme.  
When the option is set, it will appear in the  
relevant rectangle on the display or the  
relevant symbol icon will be displayed.  
Select the delay start  
Start the programme  
Before you start the programme, press  
button 12 repeatedly to select the desired  
delay. The set delay time value (up to 20  
hours) will appear on the display for a few  
seconds, then the duration of the  
To start the selected programme, press the  
button 10 ; the green pilot light stops  
flashing. If you have selected a delay time,  
the countdown will begin and will be shown  
on the display.  
programme will appear again. The wash  
programme can be delayed from 30 min - 60  
min - 90 min, 2 hours and then by 1 hour up  
to a maximum of 20 hours.  
To interrupt a programme which is running,  
press button 10: the green pilot light starts  
to flash. To restart the programme from the  
point at which it was interrupted, press the  
button 10 again. If an incorrect option is  
selected, the red pilot light of button 10  
Selecting the delayed start  
You must select this option after you have  
set the programme and before you press the  
«Start/Pause» button.  
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flashes 3 times and the message Err is  
displayed for a few seconds.  
Important! If any problems occur as the  
programme runs, always first switch the  
appliance off by pressing button 2 before a  
new programme is selected. Consider the  
temperature to which the washing water  
may already have been heated. Press the  
button 10 to interrupt a programme which  
is running, the corresponding green pilot  
light starts blinking.  
Important!  
You must set the washing machine to Pause  
before you make any change in the  
programme in progress.  
Programme correction  
As long as the wash programme has not  
been started yet, the programme selection  
can still be changed.  
How to interrupt a  
programme  
Press the button 10 to interrupt a  
programme which is running, the  
corresponding green pilot light starts  
blinking.  
If the programme has been started, it is only  
possible to correct the functions, if the  
programme is first interrupted by pressing  
button 10. In this case only some of  
functions can be selected depending on the  
programme which is running.  
If the wash programme is to be corrected by  
means of buttons 3, the appliance must first  
be switched off by pressing the button 2.  
Switch on the appliance, set the new  
programme and press button 10 again. The  
water remains in the tub.  
Press the same button again to restart the  
programme.  
How to open the door  
during the cycle of a  
programme  
You can open the door, after having set the  
washing machine to Pause, provided the  
following conditions exist:  
Cancel a programme or  
switch the appliance off  
If a washing programme that has already  
started is to be cancelled, press button 2 to  
RESET the programme. All lights and the  
display go out and the appliance is switched  
off. The previously selected programme is  
now cancelled. Another programme can  
now be selected.  
• The washing machine is not in the heating  
phase  
• The level of the water is not high;  
If these requirements are met, when you  
pause the washing machine, the «Door  
lock» light goes off and the door can be  
opened.  
Should it not be possible to open the door,  
and should it be absolutely necessary to do  
so, switch the appliance off by pressing  
button 2. After a few minutes, you can open  
the door.  
Pay attention to the level and  
temperature of the water in the  
washing machine!  
16  
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When you close the door to restart the  
programme select the previous programme  
by pressing the buttons 3, repeat the  
options previously selected and press the  
button 10.  
2. Select the spinning programme. Select  
the spin speed by pressing the relevant  
button and then press the button 10.  
The water is emptied out and the  
laundry is spun at the selected spin  
speed. Reduce the spin speed if needed,  
by pressing the relevant button.  
End of programme  
Switch the appliance off by pressing  
button 2.  
The pilot light of the button 10 goes out.  
«0» blinks and the message Wash time  
disappears from the display. The Door lock  
pilot light goes out. The door can now be  
opened and the laundry can be removed.  
Switch the appliance off by pressing button  
2, before removing the laundry. If the Rinse  
Hold or Quiet option has been selected the  
Door lock pilot light is on. The button 10  
pilot light goes out and the display shows a  
blinking «0». The door cannot be opened  
because the water must be drained.  
To empty out the water there are 2  
possibilities:  
Remove the laundry from the drum. Check  
whether the drum is completely empty, by  
rotating it with your hand. The purpose of  
this is to prevent any items of laundry from  
remaining accidentally in the drum, where  
they might get damaged in a subsequent  
wash (e.g. by shrinking) or bleed colour into  
another load of laundry.  
If you do not intend to carry out another  
wash, close the water tap. Leave the door  
open to prevent the formation of mildew  
and unpleasant smells.  
1. Select the draining programme and  
press the button 10: the water is  
emptied out without spinning.  
Stand by: once the programme has  
finished after a few minutes the  
energy saving system is enabled with  
the pilot lights switched on. By  
pressing any button the appliance will  
come out of the energy saving status.  
Helpful hints and tips  
follows: whites, coloureds, synthetics,  
delicates, woollens.  
Sorting out the laundry  
Follow the wash code symbols on each  
garment label and the manufacturer’s  
washing instructions. Sort the laundry as  
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Mould stains: treat with bleach, rinse well  
(whites and fast coloureds only).  
Grass: soap lightly and treat with bleach  
(whites and fast coloureds only).  
Ball point pen and glue: moisten with  
acetone1), lay the garment on a soft cloth  
and dab the stain.  
Lipstick: moisten with acetone as above,  
then treat stains with methylated spirits.  
Treat any residual marks with bleach.  
Red wine: soak in water and detergent,  
rinse and treat with acetic or citric acid, then  
rinse. Treat any residual marks with bleach.  
Ink: depending on the type of ink, moisten  
the fabric first with acetone1), then with  
acetic acid; treat any residual marks on white  
fabrics with bleach and then rinse  
thoroughly.  
Before loading the  
laundry  
Never wash whites and coloureds together.  
Whites may lose their «whiteness» in the  
wash.  
New coloured items may run in the first  
wash; they should therefore be washed  
separately the first time.  
Make sure that no metal objects are  
left in the laundry (e.g. hair clips,  
safety pins, pins).  
Button up pillowcases, close zip fasteners,  
hooks and poppers. Tie any belts or long  
tapes.  
Remove persistent stains before washing.  
Rub particularly soiled areas with a special  
detergent or detergent paste.  
Treat curtains with special care. Remove  
hooks or tie them up in a bag or net.  
Tar stains: first treat with stain remover,  
methylated spirits or benzine, then rub with  
detergent paste.  
Removing stains  
Detergents and additives  
Stubborn stains may not be removed by just  
water and detergent. It is therefore advisable  
to treat them prior to washing.  
Good washing results also depend on the  
choice of detergent and use of the correct  
quantities to avoid waste and protect the  
environment.  
Blood: treat fresh stains with cold water.  
For dried stains, soak overnight in water  
with a special detergent then rub in the soap  
and water.  
Oil based paint: moisten with benzine  
stain remover, lay the garment on a soft  
cloth and dab the stain; treat several times.  
Dried grease stains: moisten with  
turpentine, lay the garment on a soft surface  
and dab the stain with your fingertips and a  
cotton cloth.  
Although biodegradable, detergents contain  
substances which, in large quantities, can  
upset the delicate balance of nature.  
The choice of detergent will depend on the  
type of fabric (delicates, woollens, cottons,  
etc.), the colour, washing temperature and  
degree of soiling.  
All commonly available washing machine  
detergents may be used in this appliance:  
Rust: oxalic acid dissolved in hot water or a  
rust removing product used cold. Be careful  
with rust stains which are not recent since  
the cellulose structure will already have been  
damaged and the fabric tends to hole.  
• powder detergents for all types of fabric  
• powder detergents for delicate fabrics  
(60°C max) and woollens  
1) do not use acetone on artificial silk  
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• liquid detergents, preferably for low  
temperature wash programmes (60°C  
max) for all types of fabric, or special for  
woollens only.  
The detergent and any additives must be  
placed in the appropriate compartments of  
the dispenser drawer before starting the  
wash programme.  
Follow the product manufacturers’  
instructions on quantities to use.  
Use less detergent if:  
• you are washing a small load  
• the laundry is lightly soiled  
• large amounts of foam form during  
washing.  
If using liquid detergents, a programme  
without prewash must be selected.  
Your appliance incorporates a recirculation  
system which allows an optimal use of the  
concentrated detergent.  
Follow the product manufacturer’s  
recommendations on quantities to use and  
do not exceed the «MAX» mark in  
the detergent dispenser drawer.  
Degrees of water  
hardness  
Water hardness is classified in so-called  
“degrees” of hardness. Information on  
hardness of the water in your area can be  
obtained from the relevant water supply  
company, or from your local authority. If the  
water hardness degree is medium or high  
we suggest you to add a water softener  
following always the manufacturer’s  
Quantity of detergent to  
be used  
The type and quantity of detergent will  
depend on the type of fabric, load size,  
degree of soiling and hardness of the water  
used.  
instructions. When the degree of hardness is  
soft, readjust the quantity of the detergent.  
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Washing programmes  
Programme - Maximum and Minimum  
Temperature - Cycle Description - Maximum  
Spin Speed - Maximum Fabrics Load - Type of  
Detergent  
Compartment  
Options  
Laundry  
4)  
Cottons1)  
SPIN REDUCTION  
NO SPIN  
RINSE HOLD  
QUIET  
EASY IRON  
PREWASH  
INTENSIVE  
STAIN2)  
QUICK 3)  
95° - Cold  
Main wash - Rinses  
Maximum spin speed at 1400 rpm  
Max. load 7 kg - Reduced load 3.5 kg  
White cotton (heavily or normally soiled items).  
EXTRA RINSE  
4)  
Economy  
60° - 40°  
SPIN REDUCTION  
NO SPIN  
Main wash - Rinses  
Maximum spin speed at 1400 rpm  
Max. load 7 kg  
White or fast colour cotton (normally or slightly  
soiled items).  
RINSE HOLD  
QUIET  
EASY IRON  
PREWASH  
STAIN  
EXTRA RINSE  
This programme can be selected for slightly or  
normally soiled cotton items. The temperature will  
decrease and the washing time will be extended. This  
allows to obtain a good washing efficiency by saving  
energy.  
4)  
Synthetics1)  
60° - Cold  
Main wash - Rinses  
Maximum spin speed at 900 rpm  
Max. load 3.5 kg - Reduced load 1.5 kg  
Synthetic or mixed fabrics: underwear, coloured  
garments, non-shrink shirts, blouses.  
SPIN REDUCTION  
NO SPIN  
RINSE HOLD  
QUIET  
EASY IRON  
PREWASH  
INTENSIVE  
STAIN2)  
QUICK3)  
EXTRA RINSE  
20  
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Programme - Maximum and Minimum  
Temperature - Cycle Description - Maximum  
Spin Speed - Maximum Fabrics Load - Type of  
Laundry  
Detergent  
Compartment  
Options  
4)  
Delicates  
40° - Cold  
SPIN REDUCTION  
NO SPIN  
Main wash - Rinses  
RINSE HOLD  
QUIET  
Maximum spin speed 700 rpm  
Max. load kg 3.5 - Reduced load kg 1.5  
Delicate fabrics: acrylics, viscose, polyester.  
PREWASH  
STAIN2)  
QUICK3)  
EXTRA RINSE  
Hand wash (Wool )  
40° - Cold  
SPIN REDUCTION  
NO SPIN  
Main wash - Rinses  
Maximum spin speed at 1000  
RINSE HOLD  
QUIET  
Max. load 2 kg  
Washing programme for machine washable wool as  
well as for hand washable woollens and delicate  
fabrics. Note: A single or bulky item may cause  
imbalance. If the appliance doesn’t perform the final  
spin phase, add more items, redistribute the load  
manually and then select the spinning programme.  
Lingerie  
40° - Cold  
SPIN REDUCTION  
NO SPIN  
Main wash - Rinses  
Maximum spin speed 900 rpm  
Max. load kg 1  
RINSE HOLD  
QUIET  
This programme is suitable for very delicate items, as  
lingerie, bras and etc. The maximum spin speed is  
automatically reduced.  
Rinse  
Rinses  
SPIN REDUCTION  
NO SPIN  
Maximum spin speed at 1400 rpm  
Max. load 7 kg  
With this programme it is possible to rinse and spin  
cotton garments which have been washed by hand.  
The machine performs a few rinses, followed by a final  
long spin.  
RINSE HOLD  
EASY IRON  
QUIET  
EXTRA RINSE  
Important! The spin speed will automatically assume  
the setting for cotton items. If required, reduce the  
speed to the desired level.  
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Programme - Maximum and Minimum  
Temperature - Cycle Description - Maximum  
Spin Speed - Maximum Fabrics Load - Type of  
Laundry  
Detergent  
Compartment  
Options  
Drain  
Draining of water  
Max. load 7 kg  
For emptying out the water of the last rinse in  
programmes with the set option, which ends with  
water left in the tub.  
Spin  
SPIN REDUCTION  
Drain and long spin  
Maximum spin speed at 1400 rpm  
Max. load 7 kg  
Separate spin for hand washed cotton garments and  
after programmes with the set option, which ends  
with water left in the tub.  
Important! The spin speed will automatically assume  
the setting for cotton items. So, if you are spinning  
extra delicate items we recommend that you reduce  
the speed to adapt it to the fabrics to be spun and/or  
to interrupt the duration of the spinning phase (put  
the machine in PAUSE or switch the machine off).  
Duvet  
SPIN REDUCTION  
40° - 30°  
Main wash - Rinses  
Maximum spin speed 700 rpm  
Max. load kg 2  
Duvet, blanket of cotton or synthetic items  
45 Minute wash  
60°  
SPIN REDUCTION  
NO SPIN  
Main wash - Rinses  
Maximum spin speed 1200 rpm  
Max. load kg 3.5  
RINSE HOLD  
EXTRA RINSE  
Short cycle for lightly soiled cotton fabrics .  
14 Minute wash  
30°  
SPIN REDUCTION  
NO SPIN  
Main wash - Rinses  
RINSE HOLD  
Maximum spin speed 900 rpm  
Max. load kg 1  
This is a complete programme that can be used for  
laundry which is lightly soiled or which needs  
freshening up.  
22  
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Programme - Maximum and Minimum  
Temperature - Cycle Description - Maximum  
Spin Speed - Maximum Fabrics Load - Type of  
Laundry  
Detergent  
Compartment  
Options  
Off  
For cancelling the programme which is running or to switch the machine off .  
1) Cycle time duration, energy and water consumptions are proportional to the amount of load.  
2) «Stain» option is available only at a temperature of 40°C or higher.  
3) If you select the Quick option by pressing button 9, we recommend that you reduce the maximum load as  
indicated. Full loading is possible however with somewhat reduced cleaning results.  
4) If using liquid detergents, a programme without PREWASH must be selected.  
Technical data  
Dimensions  
Width  
Height  
Depth  
60 cm  
85 cm  
60 cm  
63 cm  
Depth (Overall dimensions)  
Electrical connection  
Information on the electrical connection is given on the rating  
Voltage - Overall power - Fuse plate, on the inner edge of the appliance door.  
Water supply pressure  
Minimum  
Maximum  
0,05 MPa  
0,8 MPa  
Maximum Load  
Spin Speed  
Cotton  
7 kg  
Maximum  
1600 rpm  
Consumption values  
Programme1)  
Energy consumption  
Water consumption  
(KWh)2)  
(litre)2)  
White Cottons 90 °C  
2.1  
62  
58  
58  
51  
67  
Cottons 60 °C  
Cottons 40 °C  
Synthetics 40 °C  
Delicates 40 °C  
1.35  
0.75  
0.55  
0.55  
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Programme1)  
Wool/ Handwash 30 °C  
Energy consumption  
(KWh)2)  
Water consumption  
(litre)2)  
0.25  
58  
1) Refer to the display for the programme time.  
2) The consumption information shown in this chart is indicative. It can vary depending on the quantity and the type  
of laundry, on the temperature of the water supply and on the ambient temperature.  
efficient programmes in terms of combined  
energy and water consumption for washing  
that type of cotton laundry.  
They agree with EN60456.  
Standard programmes for the  
Energy Label consumption  
values  
The cotton 60 °C economy and cotton 40  
The actual water temperature may  
differ from the declared cycle  
temperature.  
°C economy are the standard cotton  
programmes for normally soiled cotton  
laundry. They are suitable to clean normally  
soiled cotton laundry and they are the most  
24  
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Care and cleaning  
You must DISCONNECT the appliance  
from the electricity supply, before you can  
carry out any cleaning or maintenance work.  
Important! Do not use methylated spirits,  
solvents or similar products to clean the  
cabinet.  
Descaling  
Cleaning the dispenser  
drawer  
The washing powder and additive dispenser  
drawer should be cleaned regularly.  
Remove the drawer by pressing the catch  
downwards and by pulling it out. Flush it out  
under a tap, to remove any traces of  
accumulated powder.  
The water we use normally contains lime. It  
is a good idea to periodically use a water  
softening powder in the machine. Do this  
separately from any laundry washing, and  
according to the softening powder  
manufacturer's instructions. This will help to  
prevent the formation of lime deposits.  
After each wash  
Leave the door open for a while. This helps  
to prevent mould and stagnant smells  
forming inside the appliance. Keeping the  
door open after a wash will also help to  
preserve the door seal.  
Maintenance wash  
With the use of low temperature washes it  
is possible to get a build up of residues inside  
the drum.  
We recommend that a maintenance wash  
be performed on a regular basis.  
To run a maintenance wash:  
• The drum should be empty of laundry.  
To aid cleaning, the top part of the additive  
compartment should be removed.  
• Select the hottest cotton wash  
programme.  
• Use a normal measure of detergent, must  
be a powder with biological properties.  
External cleaning  
Clean the exterior cabinet of the appliance  
with soap and water only, and then dry  
thoroughly.  
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Washing drum  
Rust deposits in the drum may occur due to  
rusting foreign bodies in the washing or tap  
water containing iron.  
Important! Do not clean the drum with  
acidic descaling agents, scouring agents  
containing chlorine or iron or steel wool.  
1. Remove any rust deposits on the drum  
with a cleaning agent for stainless steel.  
2. Run a washing cycle without any  
washing to clean off any cleaning agent  
residues.  
Programme: Short Cotton Programme  
at maximum temperature and add  
approx. 1/4 measuring cup of  
detergent.  
Cleaning the drawer  
recess  
Having removed the drawer, use a small  
brush to clean the recess, ensuring that all  
washing powder residue is removed from  
the upper and lower part of the recess.  
Door seal  
Check from time to time the door seal and  
possible objects that could be trapped in the  
fold.  
Replace the drawer and run the rinse  
programme without any clothes in the drum.  
Cleaning the pump  
The pump should be inspected regularly and  
particularly if:  
• the appliance does not empty and/or  
spin;  
26  
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• the appliance makes an unusual noise  
during draining due to objects such as  
safety pins, coins etc. blocking the pump.  
• a problem with water draining is detected  
(see chapter “What to do if...” for more  
details).  
Warning! Before opening the pump  
door, switch the appliance off and  
remove the mains plug from the  
socket.  
Proceed as follows:  
1. Unplug the appliance.  
6. When no more water comes out,  
unscrew the pump cover by turning it  
anti-clockwise and remove the filter.  
Use pliers, if necessary. Always keep a  
towel nearby to dry up any water  
spillages when removing the cover.  
Clean the filter under a tap, to remove  
any traces of fluff.  
2. If it is necessary, wait until the water has  
cooled down.  
3. Open the pump door.  
7. Remove foreign bodies and fluff from  
the filter seat and from the pump  
impeller.  
4. Place a container close to the pump to  
collect any spillage.  
5. Pull out the emergency emptying hose,  
place it in the container and remove its  
cap.  
8. Check carefully whether the pump  
impeller rotates (it rotates jerkily). If it  
doesn’t rotate, please contact your  
Service Centre.  
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Warning!  
When the appliance is in use and depending  
on the programme selected there can be  
hot water in the pump.  
Never remove the pump cover during a  
wash cycle, always wait until the appliance  
has finished the cycle, and is empty. When  
refitting the pump cover, ensure it is  
securely re-tightened so as to stop leaks and  
young children being able to remove it.  
Cleaning the water inlet  
filters  
9. Put the cap back on the emergency  
emptying hose and place the latter back  
in its seat.  
10. Replace the filter into the pump by  
inserting it correctly into the special  
guides. Screw the pump cover firmly by  
turning it clockwise.  
Warning! If the appliance doesn't fill  
or it is taking longer to fill with water,  
check if the water inlet filters are  
blocked.  
1. Turn off the water tap.  
2. Unscrew the water inlet hose.  
3. Clean the filter using a hard bristle  
brush.  
11. Close the pump door.  
4. Screw the hose back onto the tap.  
5. Unscrew the hose from the machine.  
Keep a rug nearby because some water  
may flow.  
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6. Clean the filter in the valve with a stiff  
brush or with the piece of cloth.  
• Turn off the water tap.  
• Unscrew the inlet hose.  
• Place the end of the emergency emptying  
hose and that of the inlet hose in a bowl  
placed on the floor and let water drain  
out.  
• Screw the water inlet hose back on and  
reposition the emergency emptying hose  
after having put the cap on again.  
• When you intend to start the machine up  
again, make sure that the room  
temperature is above 0°C.  
7. Screw the hose back to the machine  
and make sure the connection is tight.  
8. Turn on the water tap.  
Emergency emptying out  
If the water is not discharged, proceed as  
follows to empty out the machine:  
• pull out the plug from the power socket;  
• close the water tap;  
• if necessary, wait until the water has  
cooled down;  
• open the pump door;  
• place a bowl on the floor and place the  
end of the emergency emptying hose into  
the bowl. Remove its cap. The water  
should drain into the bowl. When the  
bowl is full, put the cap back on the hose.  
Empty the bowl. Repeat the procedure  
until water stops flowing out;  
• clean the pump if necessary as previously  
described;  
• replace the emergency emptying hose in  
its seat after having plugged it;  
• screw the pump cover again and close the  
door.  
Frost precaution  
If the machine is exposed to temperatures  
below 0°C, certain precautions should be  
taken.  
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Installation  
Unpacking  
All transit bolts and packing must be  
removed before using the appliance.  
You are advised to keep all transit devices so  
that they can be refitted if the machine ever  
has to be transported again.  
1. After removing all the packaging,  
carefully lay machine on it’s back to  
remove the polystyrene base from the  
bottom.  
3. Unscrew the three bolts.  
2. Remove the power supply cable and the  
draining and inlet hose from the hose  
holders on the rear of the appliance.  
4. Slide out the relevant plastic spacers.  
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5. Open the porthole and remove the  
polystyrene block fitted on the door  
seal.  
should protrude a few centimetres beyond  
the edges of the machine.  
Warning! The machine should  
NOT be placed on deep pile  
carpeting.  
Level the washing machine by raising or  
lowering the feet. The feet may be tight to  
adjust as they incorporate a self locking nut,  
but the machine MUST be level and stable.  
If necessary, check the setting with a spirit  
level. Any necessary adjustment can be  
made with a spanner. Accurate levelling  
prevents vibration, noise and displacement  
of the machine during operation.  
6. Fill the smaller upper hole and the two  
large ones with the corresponding  
plastic plug caps supplied in the bag  
containing the instruction booklet.  
Some vibration is inevitable, especially if  
mounted on a wooden floor. Sprung  
wooden floors are particularly susceptible to  
vibration. For advice, consult a builder. If  
possible, always place the machine on a solid  
floor.  
Positioning and levelling  
Install the machine on a flat hard floor. Make  
sure that air circulation around the machine  
is not impeded by carpets, rugs etc. Check  
that the machine does not touch the wall or  
other kitchen units.  
Plumbing in  
Your new washing machine has been  
designed to be permanently plumbed in to  
your home’s water supply and drainage  
system. However, if this is not possible, it  
may be connected to a suitable existing tap  
with the drain hose discharging into a sink.  
The appliance has an inlet hose, with female  
3/4” BSP thread connector. If this  
Caution! Never place cardboard,  
wood or similar materials under the  
machine to compensate for any  
unevenness in the floor.  
If the floor is carpeted or covered with  
crumbly or soft material, insert a rigid  
support base under the feet to prevent  
noise, vibration or displacement. The base  
connection is not compatible with the  
plumbing of the existing installation, a variety  
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of connectors are available from good  
hardware stores and plumbers merchants to  
suit most domestic plumbing. Any alteration  
to your existing plumbing must be carried  
out by a competent person, or qualified  
plumber.  
4. Connect the hose to a tap with a 3/4”  
thread. Always use the hose supplied  
with the appliance.  
Water inlet  
An inlet hose is supplied and can been found  
inside the machine drum. Do not use the  
hose from your previous machine to  
connect to the water supply.  
Important! This appliance must be  
connected to a cold water supply.  
1. Open the porthole and extract the inlet  
hose.  
The inlet hose must not be lengthened. If it  
is too short and you do not wish to move  
the tap, you will have to purchase a new,  
longer hose specially designed for this type  
of use.  
2. Connect the hose with the angled  
connection to the machine. Do not  
place the inlet hose downwards. Angle  
the hose to the left or right depending  
on the position of your water tap.  
Water-stop device  
The inlet hose is provided with a water stop  
device, which protects against damage  
caused by water leaks in the hose which  
could develop due to natural ageing of the  
hose. This fault is shown by a red sector in  
the window «A». Should this occur, turn  
the water tap off and refer to your Service  
Centre to replace the hose.  
3. Set the hose correctly by loosening the  
ring nut. After positioning the inlet hose,  
be sure to tighten the ring nut again to  
prevent leaks.  
A
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Warning! Installation should  
comply with local water  
authority and building  
38 mm (½”)  
regulations’ requirements.  
The appliance must be  
connected to a cold water  
supply.  
A minimum water pressure of 0.05  
MPa (0.5 bar) is required for safe  
operation of the appliance.  
If you cannot make the cold water  
connection direct from the rising  
mains, you may be able to operate  
the appliance from your cold water  
storage system.  
When discharging into a standpipe ensure  
that the top of the standpipe is no more  
than 90 cm (35.4'') and no less than 60 cm  
(23.6'') above floor level.  
3 pin  
There should be a minimum vertical  
distance of 5.02 m (16.5 ft) between  
the appliance’s inlet and the bottom  
of the water storage tank.  
Water drainage  
This appliance is designed to be permanently  
plumbed into your home's drainage system  
using one of the following methods.  
1. Into a drainage standpipe  
Firstly form a hook in the end of the drain  
hose using the “U” piece” supplied.  
The drain hose may be extended to a  
maximum of 4 metres. An additional drain  
hose and joining piece is available from your  
local Service Force Centre. The joining piece  
must have an internal diameter of 18 mm.  
If your drain hose looks like this (see below)  
you do not require the “U” piece”. Just push  
the hose firmly in to the standpipe.  
1
Place the drain hose into your standpipe,  
which should have an internal diameter of  
approximately 38 mm thus ensuring there is  
an air break between the drain hose and  
standpipe.  
2. Onto a sink outlet spigot.  
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If the outlet spigot has not been used  
before, remove any blanking plug that may  
be in place.  
Important! Before connecting up the  
machine to new pipework or to pipework  
that has not been used for some time, run  
off a reasonable amount of water to flush  
out any debris that may have collected in the  
pipes.  
Special conditions  
If the floor is carpeted or covered with  
crumbly or soft material, insert a rigid  
support base under the feet to prevent  
noise, vibration or displacement. The base  
should protrude a few centimetres beyond  
the edges of the appliance.  
Warning! The appliance should  
NOT be placed on deep pile  
carpeting.  
Push the drain hose onto the spigot and  
secure with a clip, ensure a loop is formed in  
the drain hose (see diagram) to prevent  
waste from the sink entering the appliance.  
If you intend to drain the hose from the  
machine into a sink, make sure that the sink  
is empty and the plug hole is not blocked.  
Use the plastic “U - Piece” supplied.  
Note!  
Please ensure that when the  
appliance is installed it is easily  
accessible for the engineer in the  
event of a breakdown.  
In the interest of the  
environment  
The appliance should be connected to the  
FOUL drainage system, the water will then  
be taken to a sewage works for treatment  
before being discharged safely into a river.  
It is essential that these appliances are not  
connected to the surface water drainage  
system as this water is discharged directly  
into a river or stream and may cause  
pollution.  
If you require any further advice please  
contact your local water authority.  
34  
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SHOWER  
SINK TOILET  
BATH  
BIDET  
WASHING  
MACHINE  
DISHWASHER  
RAINWATER  
‘RUN-OFF’  
FOUL DRAIN  
SURFACE WATER  
DRAINS & SEWERS  
FOUL SEWERS  
SEWAGE  
TREATMENT  
WORKS  
UNTREATED  
DISCHARGE  
TREATED  
DISCHRGE  
RIVER  
RIVER  
Warning! THIS APPLIANCE  
MUST BE EARTHED.  
Electrical connection  
Any electrical work required to install this  
appliance should be carried out by a  
The manufacturer declines any  
liability should this safety  
measure not be observed.  
Before switching on, make sure the  
electricity supply voltage is the same  
as that indicated on the appliance’s  
rating plate.  
qualified electrician or competent person.  
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The wire coloured brown must be  
connected to the terminal marked «L» or  
coloured red.  
Upon completion there must be no cut, or  
stray strands of wire present and the cord  
clamp must be secure over the outer sheath.  
Important! Information on the  
electrical connection is given on the  
rating plate on the inner edge of the  
appliance door.  
The appliance is supplied with a 13 amp plug  
fitted.  
In the event of having to change the fuse in  
the plug supplied, a 13 amp ASTA approved  
(BS1363/A) fuse must be used.  
Should the plug need to be replaced for any  
reason, proceed as described below.  
The wires in the mains lead are coloured in  
accordance with the following code:  
1 Green and Yellow - Earth  
2 Brown- Live  
Warning! A cut off plug  
inserted into a 13 amp socket is  
a serious safety (shock) hazard.  
Ensure that the cut off plug is  
disposed of safely. Should the  
appliance power supply cable  
need to be replaced, this must  
be carried out by our Service  
Force Centre.  
The appliance should not be  
connected to the electrical  
supply by means of an extension  
cable.  
3 Cord Clamp  
4 Blue- Neutral  
1
Note!  
When the appliance is installed the power  
supply cable must be accessible.  
Permanent connection  
in the case of permanent connection it is  
necessary that you install a double pole  
switch between the appliance and the  
electricity supply (mains), with a minimum  
gap of 3 mm between the switch contacts  
and of a type suitable for the required load  
in compliance with the current electrical  
regulations.  
2
4
3
The wire coloured green and yellow must  
be connected to the terminal marked with  
the letter «E» or by the earth symbol or  
coloured green and yellow.  
The switch must not break the yellow and  
green earth cable at any point.  
The wire coloured blue must be connected  
to the terminal «N» or coloured black.  
36  
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What to do if…  
Certain problems are due to lack of simple  
maintenance or oversights, which can be  
solved easily without calling out an engineer.  
Before contacting your local Service Centre,  
please carry out the checks listed below.  
display and some acoustic signals sound to  
indicate that the machine is not working:  
E10: problem with the water supply  
E20: problem with water draining  
E40: door open  
Important! if you call out an engineer to a  
fault listed below, or to repair a fault caused  
by incorrect use or installation, a charge will  
be made even if the appliance is under  
guarantee.  
EFO: anti-flooding system activated  
Once the problem has been eliminated,  
press the button 10 to restart the  
programme. If after all checks, the problem  
persists, contact your local Service Force  
Centre.  
During machine operation it is possible that  
the red Start/Pause pilot light flashes, one  
of the following alarm codes appears on the  
Problem  
Possible cause/Solution  
The door has not been closed (E40) .  
• Close the door firmly.  
The plug is not properly inserted in the power socket.  
• Insert the plug into the power socket.  
There is no power at the socket.  
• Please check your domestic electrical installation.  
The main fuse or the fuse in a plug has blown.  
The washing machine  
does not start:  
• Replace the fuse.  
The button 10 has not been pressed.  
• Please press the button 10 again.  
The «Delay start» option has been selected.  
• Please cancel the Delay start.  
The «Child lock» option has been enabled.  
• Disable the Child lock.  
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Problem  
Possible cause/Solution  
The water tap is closed (E10).  
• Open the water tap.  
The inlet hose is squashed or kinked (E10).  
• Check the inlet hose connection.  
The machine does not fill: The filter in the inlet hose or the inlet valve filter is blocked (E10).  
• Clean the water inlet filters. (See "Cleaning the water inlet filters"  
for more details).  
The door is not properly closed (E40) .  
• Close the door firmly.  
The drain hose is squashed or kinked (E20).  
• Check the drain hose connection.  
The drain filter is clogged (E10) .  
The machine does not  
empty and/or does not  
spin:  
• Clean the drain filter.  
An option or a programme that ends with the water still in the tub  
or that eliminates all the spinning phases has been selected.  
• Select the draining or spinning programme.  
The laundry is not evenly distributed in the drum.  
• Redistribute the laundry.  
The end of drain hose is too low.  
The end of drain hose is submerged in water.  
There is no vent in the end of drain hose.  
The machine fills than  
empties out immediately:  
• Refer to relevant paragraph in "Water drainage" section.  
Too much detergent or unsuitable detergent (creates too much  
foam) has been used.  
• Reduce the detergent quantity or use another one.  
Check whether there are any leaks from one of the inlet hose  
fittings. It is not always easy to see this as the water runs down the  
hose; check to see if it is damp.  
There is water on the  
floor:  
• Check the water inlet hose connection.  
The drain or inlet hose is damaged.  
• Replace it with a new one.  
The cap on the emergency emptying hose has not been replaced  
or the filter has not been properly screwed in after cleaning action.  
• Refit the cap on the emergency emptying hose or screw the  
filter fully in.  
38  
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Problem  
Possible cause/Solution  
Too little detergent or unsuitable detergent has been used.  
• Increase the detergent quantity or use another one.  
Stubborn stains have not been treated prior to washing.  
Unsatisfactory washing  
results:  
• Use commercial products to treat the stubborn stains.  
The correct temperature was not selected.  
• Check if you have selected the correct temperature.  
Excessive laundry load.  
• Reduce the laundry load.  
The programme is still running.  
• Wait the end of washing cycle.  
The door lock has not been released. (Door lock pilot light is on)  
The door will not open:  
• Wait the door release.  
There is water in the drum.  
• Select drain or spin programme to empty out the water.  
The transit bolts and packing have not been removed.  
• Check the correct installation of the appliance.  
The support feet have not been adjusted  
The machine vibrates /  
The machine is noisy:  
• Check the correct levelling of the appliance.  
The laundry is not evenly distributed in the drum.  
• Redistribute the laundry.  
Maybe there is very little laundry in the drum.  
• Load more laundry.  
The electronic unbalance detection device has cut in because the  
laundry is not evenly distributed in the drum. The laundry is  
redistributed by reverse rotation of the drum. This may happen  
several times before the unbalance disappears and normal spinning  
can resume. If, after 10 minutes, the laundry is still not evenly  
distributed in the drum, the machine will not spin. In this case,  
redistribute the load manually and select the spin programme.  
Spinning starts late or the  
machine does not spin:  
• Redistribute the laundry.  
The load is too small.  
• Add more items, redistribute the load manually and then select  
the spinning programme.  
The machine is fitted with a type of motor which makes an unusual  
noise compared with other traditional motors. This new motor  
ensures a softer start and more even distribution of the laundry in  
the drum when spinning, as well as increased stability of the  
machine.  
The machine makes an  
unusual noise:  
No water is visible in the  
drum:  
Machines based on modern technology operate very economically  
using very little water without affecting performance.  
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Problem  
Possible cause/Solution  
Anti-flooding system has been activated.  
The display shows the  
alarm code EFO:  
• Disconnect the appliance, close the water tap and contact the  
Service Force Centre.  
Repairs - After Sales Service  
Repairs - After Sales  
Service  
Your appliance comes with a three year  
Mod. ... ... ...  
Prod. No. ... ... ...  
Ser. No. ... ... ...  
warranty.  
If it is not working correctly; consult the fault  
finding guides within this instruction book  
("What to do if ..."). If a fault occurs which  
you can not resolve through following the  
advice and information contained within this  
instruction manual, the next step is to  
contact our extended warranty  
So that you always have these numbers at  
hand, we recommend you to make a note of  
them here:  
• Mod.......................................  
• P.N.C.....................................  
• S.N.........................................  
administrators on:  
0844 871 7771  
They will give you details for your local  
Service engineer. Before calling out an  
engineer, please ensure you have read the  
details under the heading “What to do if...”.  
When you contact the local service engineer  
you will need to give the following details:  
Please retain your purchase receipt safely for  
the service engineer to verify the purchase  
details.  
Important! If you call out an engineer to a  
fault listed above, or to repair a fault caused  
by incorrect use or installation, a charge will  
be made even if the appliance is under  
guarantee.  
1. Your name, address and post code  
2. Your telephone number  
3. Clear and concise details of fault  
4. The purchase date as found on your  
receipt  
Spare parts  
Always insist on genuine spare parts.  
An authorised service engineer should  
service this product, and only genuine spare  
parts should be used. Under no  
5. The model number, product number  
and serial number of the appliance  
(found on the rating plate - see picture)  
circumstances should you attempt to repair  
the machine yourself. Repairs carried out by  
40  
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inexperienced persons may cause injury or  
serious malfunctioning. Contact your local  
John Lewis Branch.  
Environment concerns  
• Normally soiled laundry may be washed  
The symbol on the product or on its  
packaging indicates that this product may  
not be treated as household waste. Instead  
it should be taken to the appropriate  
collection point for the recycling of electrical  
and electronic equipment. By ensuring this  
product is disposed of correctly, you will  
help prevent potential negative  
consequences for the environment and  
human health, which could otherwise be  
caused by inappropriate waste handling of  
this product. For more detailed information  
about recycling of this product, please  
contact your local council, your household  
waste disposal service or the shop where  
you purchased the product.  
without prewashing in order to save  
detergent, water and time (the  
environment is protected too!).  
• The machine works more economically if  
it is fully loaded.  
• With adequate pre-treatment, stains and  
limited soiling can be removed; the  
laundry can then be washed at a lower  
temperature.  
• Measure out detergent according to the  
water hardness, the degree of soiling and  
the quantity of laundry being washed.  
Packaging materials  
The materials marked with the symbol  
are recyclable.  
>PE<=polyethylene  
>PS<=polystyrene  
>PP<=polypropylene  
This means that they can be recycled by  
disposing of them properly in appropriate  
collection containers.  
Ecological hints  
To save water, energy and to help protect  
the environment, we recommend that you  
follow these tips:  
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42  
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John Lewis Partnership  
171 Victoria Street  
London SW1E 5NN  
132945871-A-092011  
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