Interphase Tech Network Card 5535 PRI User Manual

iSPAN™ 5535 PRI  
PCI ISDN Adapter  
Users Guide  
Document No. UG05535-000, REVB2  
Print Date: July 2002  
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Copyright Notice  
© 2002 by Interphase Corporation. All rights reserved.  
Printed in the United States of America, 2002.  
This manual is licensed by Interphase to the user for internal use only and is protected by  
copyright. The user is authorized to download and print a copy of this manual if the user  
has purchased one or more of the Interphase adapters described herein. All copies of this  
manual shall include the copyright notice contained herein. No part of this manual,  
whether modified or not, may be incorporated into user’s documentation without prior  
written approval of  
Interphase Corporation  
13800 Senlac  
Dallas, Texas 75234  
Phone: (214) 654-5000  
Fax: (214) 654-5500  
Disclaimer  
Information in this manual supersedes any preliminary specifications, preliminary data  
sheets, and prior versions of this manual. While every effort has been made to ensure the  
accuracy of this manual, Interphase Corporation assumes no liability resulting from  
omissions, or from the use of information obtained from this manual. Interphase  
Corporation reserves the right to revise this manual without obligation to notify any  
person of such revision. Information available after the printing of this manual will be in  
one or more Read Me First documents. Each product shipment includes all current Read  
Me First documents. All current Read Me First documents are also available on our web  
site.  
THIS MANUAL IS PROVIDED “AS IS.” INTERPHASE DISCLAIMS ALL  
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THOSE OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR  
ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.  
IN NO EVENT SHALL INTERPHASE BE LIABLE FOR ANY INDIRECT,  
SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,  
WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA  
ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF  
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  
Trademark Acknowledgments  
Interphase and the Interphase logo are registered trademarks, (i)chip™, SynWatch™,  
®
FibreView™, ENTIA™, PowerSAN™, SlotOptomizer™, iWARE™, iNAV™, and  
iSPAN™ are trademarks of Interphase Corporation.  
All other trademarks are the property of their respective manufacturers.  
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Assistance  
Product Purchased from Reseller  
Contact the reseller or distributor if:  
• you need ordering, service or any technical assistance  
• you received a damaged, incomplete or incorrect product.  
Product Purchased Directly from Interphase Corporation  
Contact Interphase Corporation directly for assistance with this, or  
any other Interphase Corporation product. Please have your  
purchase order and serial numbers ready.  
Customer Service  
United States:  
Europe:  
Telephone: (214) 654-5666  
Fax:  
(214) 654-5500  
E-Mail:  
Telephone: + 33 (0) 1 41 15 44 00  
Fax: + 33 (0) 1 41 15 12 13  
World Wide Web  
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Safety Precautions  
The following general safety precautions must be observed during all  
phases of operation of this equipment. Failure to comply with these  
precautions or with specific warnings elsewhere in this manual violates  
safety standards of design, manufacture, and intended use of the  
equipment. Interphase Corporation assumes no liability for the user’s  
failure to comply with these requirements. As the user of the product,  
you must observe all stated warnings and safety precautions in order to  
safely operate the equipment in your environment.  
Do Not Substitute Parts or Modify Equipment  
Because of the danger of introducing additional hazards, do not install  
substitute parts or perform any unauthorized modification of the  
equipment. Contact your local Interphase representative for service and  
repair to ensure that safety features are maintained.  
Ground the Instrument  
To minimize shock hazard, the equipment chassis and enclosure must be  
connected to an electrical ground. The power cable must either be  
plugged into an approved three-contact electrical outlet or used with a  
three-contact to two-contact adapter, with the grounding wire (green)  
firmly connected to an electrical ground (safety ground) at the power  
outlet.  
Do Not Operate in an Explosive Atmosphere  
Do not operate the equipment in the presence of flammable gases or  
fumes. Operation of any electrical equipment in such an environment  
constitutes a definite safety hazard.  
Keep away from Live Circuits  
Do not install or replace the component with power cables connected.  
Under certain conditions, dangerous voltages may exist even with the  
power cable removed. To avoid injuries, always disconnect power and  
discharge circuits before touching them.  
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Telephone Lines Unsafe Voltages  
As unsafe voltages (Telecommunication Network Voltages) exist on  
ISDN lines, safety precautions must be taken to prevent contact with any  
dangerous area of the system.  
WARNING  
The ISDN cable(s) must remain disconnected from the  
telecommunications system until the card has been  
installed in the system.  
The installation of the card in the host system must be  
done in a way that ensures at least 2mm of air gap  
between the Printed Circuit Board (PCB) card and any  
other components in the host system, so that the  
unsafe area remains located only on the ISDN card.  
The modem card must only be used in a host system  
with a screw-down cover / lid in order to protect the  
operator.  
Telephone Wiring Warnings  
Never install telephone wiring during a lightning storm. Never install  
telephone jacks in wet locations unless the jack is specifically designed  
for wet locations. Never touch non-isolated telephone wires or terminals  
unless the telephone line has been disconnected at the network interface.  
Any intervention on the card or in its proximity should be made with the  
telephone connector unplugged.  
Observe Dangerous Procedure Warnings  
Warnings precede potentially dangerous procedures throughout this  
manual. Instructions contained in the warnings must be followed. You  
should also employ all other safety precautions which you deem  
necessary for the operation of the equipment in your operating  
environment.  
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WARNING  
This equipment generates, uses, and can radiate  
electromagnetic energy. It may cause or be susceptible to  
electromagnetic interference (EMI) if not installed and  
used in a cabinet with adequate EMI protection.  
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END-USER LICENSE AGREEMENT  
FOR INTERPHASE CORPORATION SOFTWARE  
IMPORTANT NOTICE TO USER–READ CAREFULLY  
THIS END-USER LICENSE AGREEMENT FOR INTERPHASE CORPORATION  
SOFTWARE (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU  
(EITHER AN INDIVIDUAL OR SINGLE ENTITY) AND INTERPHASE  
CORPORATION FOR THE SOFTWARE PRODUCTS ENCLOSED HEREIN WHICH  
INCLUDES COMPUTER SOFTWARE AND PRINTED MATERIALS  
(“SOFTWARE”). BY INSTALLING, COPYING, OR OTHERWISE USING THE  
ENCLOSED SOFTWARE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS  
AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF  
THIS AGREEMENT, PROMPTLY RETURN, WITHIN THIRTY DAYS, THE  
UNUSED SOFTWARE TO THE PLACE FROM WHICH YOU OBTAINED IT FOR A  
FULL REFUND.  
The Software is protected by copyright laws and international copyright treaties, as well  
as other intellectual property laws and treaties. The Software is licensed, not sold.  
Grant of License: You are granted a personal license to install and use the Software on  
a single computer solely for internal use and to make one copy of the Software in  
machine readable form solely for backup purposes.  
Restrictions on Use: You may not reverse engineer, decompile, or disassemble the  
Software. You may not distribute copies of the Software to others or electronically  
transfer the Software from one computer to another over a network. You may not use the  
Software from multiple locations of a multi-user or networked system at any time. You  
may not use this software on any product for which it was not intended. You may not use  
this software on any non-Interphase product. LICENSEE MAY NOT RENT, LEASE,  
LOAN, OR RESELL THE SOFTWARE OR ANY PART THEREOF.  
Ownership of Software: Interphase or its vendors retain all title to the Software, and all  
copies thereof, and no title to the Software, or any intellectual property in the Software,  
is being transferred.  
Software Transfer: You may permanently transfer all of your rights under this  
Agreement, provided you retain no copies, you transfer all the Software, and the recipient  
agrees to the terms of this Agreement.  
Limited Warranty: Interphase Corporation (“Seller”) warrants that (i) the hardware  
provided to Buyer (“Products”) shall, at the F.O.B. point, be free from defects in  
materials and workmanship for a period of one (1) year from the date of shipment to  
Buyer; (ii) the software and/or firmware associated with or embedded in the Products  
shall comply with the applicable specifications for a period of six (6) months from the  
date of shipment to Buyer; and (iii) its services will, when performed, be of good quality.  
Defective and nonconforming Products and software must be held for Seller’s inspection  
and returned at Seller’s request, freight prepaid, to the original F.O.B. point.  
Upon Buyer’s submission of a claim in accordance with Seller’s Return and Repair  
Policy, Seller will, at its option either (i) repair or replace the nonconforming Product;  
(ii) correct or replace the software/firmware; (iii) rework the nonconforming services; or  
(iv) refund an equitable portion of the purchase price attributable to such nonconforming  
Products, software, or services. Seller shall not be liable for the cost of removal or  
installation of products or any unauthorized warranty work, nor shall Seller be  
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responsible for any transportation costs, unless expressly authorized in writing by Seller.  
This warranty does not cover damage to the Product resulting from accident, disaster,  
misuse, negligence, improper maintenance, or modification or repair of the Product other  
than by Seller. Any Products or software replaced by Seller will become the property of  
Seller.  
REMEDIES AND EXCLUSIONS. THE SOLE LIABILITY OF SELLER AND  
BUYER’S SOLE REMEDY FOR BREACH OF THESE WARRANTIES SHALL BE  
LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCTS OR  
CORRECTION OF THAT PART OF THE SOFTWARE, WHICH FAILS TO  
CONFORM TO THESE WARRANTIES. EXCEPT AS EXPRESSLY STATED  
HEREIN, AND EXCEPT AS TO TITLE, THERE ARE NO OTHER WARRANTIES,  
EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY  
OR FITNESS FOR ANY PARTICULAR PURPOSE, IN CONNECTION WITH OR  
ARISING OUT OF ANY PRODUCT OR SOFTWARE PROVIDED TO BUYER.  
IN NO EVENT SHALL SELLER HAVE ANY LIABILITY FOR INDIRECT,  
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, HOWEVER  
CAUSED AND ON ANY THEORY OF LIABILITY, ARISING OUT OF THESE  
WARRANTIES, INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED  
PROFITS, LOSS OF DATA, USE OR GOODWILL, EVEN IF ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGES. (IC-199, 1/97)  
Limitation of Liability: NEITHER INTERPHASE NOR ITS LICENSORS SHALL BE  
LIABLE FOR ANY GENERAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR  
OTHER DAMAGES ARISING OUT OF THIS AGREEMENT EVEN IF ADVISED OF  
THE POSSIBILITY OF SUCH DAMAGES.  
Confidentiality: The Software is copyrighted and contains proprietary and confidential  
trade secret information of Interphase and its vendors. Licensee agrees to maintain the  
Software in confidence and not to disclose the Software to any third party without the  
express written consent of Interphase. Licensee further agrees to take all reasonable  
precautions to prevent access to the Software by unauthorized persons.  
Termination: Without prejudice to any other rights, Interphase may terminate this  
Agreement if you fail to comply with any term or condition of the Agreement. In such  
event you must destroy the Software together with all copies, updates, or modifications  
thereof.  
Export: You agree to comply with all export and re-export restrictions and regulations  
of the U.S. Department of Commerce or other applicable U.S. agency. You must not  
transfer the Software to a prohibited country or otherwise violate any such restrictions or  
regulations.  
U.S. Government Restricted Rights: Use, duplication, or disclosure of the Software to  
or by the U.S. Government is subject to restrictions as set forth in the applicable U.S.  
federal procurement regulations covering commercial/restricted rights software. You are  
responsible for complying with the notice requirements contained in such regulations.  
General: You acknowledge that you have read and understand this Agreement, and by  
installing and using the Software you agree to be bound by the terms and conditions  
herein. You further agree that this is the complete and exclusive Agreement between  
Interphase and yourself. No variation of the terms of this Agreement or any different  
terms will be enforceable against Interphase unless agreed to in writing by Interphase and  
yourself. The validity of this Agreement and the rights, obligations, and relations of the  
parties hereunder shall be determined under the substantive laws of the State of Texas. If  
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any provision of this Agreement is held invalid, illegal, or unenforceable, the remaining  
provisions shall in no way be affected or impaired thereby. All rights in the Software not  
specifically granted in this Agreement are reserved by Interphase.  
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1Contents  
Using This Guide........................................................................................ vii  
Audience............................................................................................... vii  
Icon Conventions................................................................................. vii  
Text Conventions ............................................................................... viii  
Documentation Updates ...................................................................... ix  
Driver Updates........................................................................................x  
CHAPTER 1  
Introduction  
Adapter Overview ..................................................................................1  
RAS Support Overview.........................................................................2  
Minimum System Requirements..........................................................4  
Software Drivers.....................................................................................5  
CHAPTER 2  
Overview..................................................................................................7  
Verifying Minimum Requirements......................................................7  
Inspecting the Adapter...........................................................................7  
Installing the Adapter ............................................................................9  
Connecting the Adapter to an MVIP Bus.........................................14  
How to Configure MVIP Electrical Termination  
on the iSPAN-PRI .......................................................................16  
CHAPTER 3  
Connecting to the Line  
Overview................................................................................................17  
North America T1/PRI Line ...............................................................17  
iSPAN PRI PCI ISDN Users Guide  
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Connecting directly to the line without a CSU..........................18  
Connecting directly to the line with an internal CSU...............19  
T1 Link Requirements...................................................................22  
European E1/PRI Line ........................................................................23  
Connection Method........................................................................23  
E1/PRI Cabling Requirements.....................................................23  
CHAPTER 4  
Overview...............................................................................................27  
Verifying Minimum Requirements...................................................27  
Installing and Setting Up the Drivers................................................28  
Setting up RAS Support Properties.............................................36  
Setting Up ISDN B Channels as RAS Ports ..............................38  
Removing the Drivers .........................................................................46  
CHAPTER 5  
Managing Firmware and Hardware...................................................52  
Firmware Management..................................................................53  
Hardware Management .................................................................55  
Setting Up ISDN PRI Port Properties...............................................56  
Configuring the Switch Type .......................................................57  
Selecting the CRC Type (Europe Only) .....................................58  
Editing DS1 Properties (North America Only) .........................58  
ii  
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CHAPTER 6  
Setting Up RAS Support Properties  
Overview................................................................................................63  
Accessing Online Help........................................................................63  
CHAPTER 7  
Overview................................................................................................67  
Interpreting Adapter LEDs .................................................................67  
North America.................................................................................68  
Europe (Other than France)...........................................................69  
France...............................................................................................70  
Problems and Possible Solutions .......................................................72  
APPENDIX A  
Adapter Specifications.........................................................................77  
Operating Environment .......................................................................77  
Storage Environment ...........................................................................78  
APPENDIX B  
Overview................................................................................................79  
Accessing Online Help........................................................................80  
Starting SynWatch................................................................................80  
Mouse Button Functions .....................................................................82  
Watching ISDN Channels...................................................................82  
Watching the ISDN D Channel....................................................82  
Watching ISDN B Channels.........................................................84  
Watching ISDN Layer 1 Alarms........................................................85  
Stopping and Freezing the Display....................................................86  
Changing the Watch Mode .................................................................86  
Editing ISDN Channel Settings..........................................................87  
Saving and Editing Frames.................................................................88  
iSPAN PRI PCI ISDN Users Guide  
iii  
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APPENDIX C  
Overview...............................................................................................89  
Accessing Online Help........................................................................90  
Testing your ISDN Line......................................................................90  
Displaying and Saving Events ...........................................................92  
Setting the Number of Frames to Send.............................................93  
APPENDIX D  
Overview...............................................................................................97  
RAS Manager .......................................................................................97  
Routing and Remote Access Service ................................................98  
APPENDIX E  
Overview.............................................................................................101  
Accessing Online Help......................................................................101  
Determining the Current Port Mode ...............................................102  
Setting Port and Clock Modes .........................................................102  
Loopback Mode............................................................................104  
PRBS Generator and Monitor Mode.........................................105  
Clock Modes.................................................................................106  
APPENDIX F  
Overview.............................................................................................109  
Accessing Online Help......................................................................109  
Interpreting LineStatus Indicators...................................................110  
Alarm LEDs..................................................................................111  
Error LEDs....................................................................................112  
Loopback LEDs............................................................................112  
Statistics Parameters ....................................................................113  
iv  
Interphase Corporation  
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APPENDIX G  
Overview..............................................................................................115  
Index of Common Tasks ...................................................................115  
Procedures ...........................................................................................116  
APPENDIX H  
Overview..............................................................................................125  
Basic Rate Interface ...........................................................................125  
APPENDIX I  
Regulatory Statements  
FCC.......................................................................................................127  
Canada..................................................................................................129  
Europe ..................................................................................................131  
EN60950–IEC950 Security Standard..............................................132  
Accessory.......................................................................................132  
Glossary.......................................................................................................133  
Index.............................................................................................................143  
iSPAN PRI PCI ISDN Users Guide  
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vi  
Interphase Corporation  
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2Using This Guide  
Audience  
This manual assumes that its audience has a general  
understanding of computing and networking terminology. If  
you need more information about this terminology (in addition  
to what this manual provides), see the following web sites:  
ISDN links:  
http://www.bellcore.com/nic  
http://www.via-isdn.org  
http://www.comware.com/telcom/telcolnk.htm  
Networking glossary:  
http://www.ctcnet.com/tips/glossary.htm  
Icon Conventions  
Icons draw your attention to especially important information,  
such as the following:  
NOTE  
The Note icon indicates important points of interest  
related to the current subject.  
iSPAN PRI PCI ISDN Users Guide  
vii  
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Text Conventions  
CAUTION  
The Caution icon brings to your attention those items or  
steps that, if not properly followed, could cause problems  
in your machine’s configuration or operating system.  
WARNING  
The Warning icon alerts you to steps or procedures that  
could be hazardous to your health, cause permanent  
damage to the equipment, or impose unpredictable  
results on the surrounding environment.  
Text Conventions  
The following conventions are used in this manual. Computer-  
generated text is shown in typewriter font. Examples of  
computer-generated text are: program output (such as the  
screen display during the software installation procedure),  
commands, directory names, file names, variables, prompts,  
and sections of program code.  
Example of computer-generated text  
Commands to be entered by the user are printed in bold  
Courier type. For example:  
cd /usr/tmp  
Pressing the return key (Return) at the end of the  
command line entry is assumed, when not explicitly shown.  
For example:  
viii  
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Using This Guide  
/bin/su  
is the same as:  
/bin/su Return  
Required user input, when mixed with program output, is  
printed in bold Courier type.  
Documentation Updates  
The latest documentation (in Adobe® Acrobat® pdf) for our  
current products are available on our WWW site. Interphase  
recommends our customers visit the web site to verify that they  
have the latest version of the documentation.  
1. Access the following web page:  
2. Move the mouse (or other pointer) and click on the  
Productsoption. A menu will appear on the left side  
with Telecom Solutions, Enterprise Solutions, and  
Services options. Choose the appropriate menu item  
(such as PowerSAN Fibre Channel HBAs).  
3. A new web page with a list of the currently offered  
products will appear. Choose your product by clicking  
on the product number (i.e. 4532, 5540, 4575, etc.).  
4. The Product Description page appears for the product  
selected. At the left side of the page is a list showing  
additional information web pages for that product.  
Choose the User Guides item.  
5. A new web page appears with a list of the latest released  
user guides available for the product. Click on the  
document you require.  
iSPAN PRI PCI ISDN Users Guide  
ix  
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Driver Updates  
Driver Updates  
Contact our Technical Support Department at  
[email protected] to determine if updated drivers are  
available for your product.  
When contacting technical support, please be sure to provide  
your name, company name and address, phone number,  
product name, driver version (if applicable), OS and version (if  
applicable) and serial number. Providing this information will  
help speed up our response.  
x
Interphase Corporation  
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1Introduction  
1
Adapter Overview  
The iSPAN™ PRI (Primary Rate Interface) adapter is a  
Peripheral Component (PCI) add-on board for PCI-based PCs,  
servers, and workstations. It enables systems to connect to one  
or two ISDN primary rate interfaces.  
The single-PRI version is powered by the IBM® PowerPC™  
403GA 32-bit RISC processor at 33 MHz.  
The dual-PRI version is powered by the IBM PowerPC  
403GCX 32-bit RISC processor at 66 MHz, and combined  
with a 32-bit/33-MHz PCI interface. It provides a fast pathway  
to enterprise communication server applications.  
Figure 1-1. iSPAN PRI PCI ISDN Adapter (Dual PRI Version)  
iSPAN PRI PCI ISDN Users Guide  
1
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RAS Support Overview  
RAS Support Overview  
This adapter supports Microsoft® Remote Access Service  
(RAS), which enables remote user connections over ISDN  
lines. RAS enables the transport of TCP/IP, IPX/SPX, and  
NetBEUI protocols.  
RAS supports all of the mainstream networking clients,  
including the following:  
Windows for Workgroups  
LAN Manager  
Windows 95  
Windows NT Workstations  
Windows NT Servers  
UNIX  
Macintosh  
NetWare  
OS/2-based clients.  
RAS connection enables all services typically available to a  
LAN-connected user (including file- and print-sharing,  
database access, and messaging) , as shown in the following  
illustration:  
2
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Chapter 1: Introduction  
Figure 1-2. RAS Features  
Product Features  
PCI 2.1 compliant master/target bus interface  
North America and Europe ISDN Compatibility  
(NET3, E-DSS1, NI-1, NI-2)  
Conforms to all industry standards and specifications  
(FCC part 15 class A and part 68, CE class A, IEC950)  
Single PRI version:  
32-bit RISC processor PowerPC 403GA @ 33 MHz  
4-MB dual port DRAM memory and 128 KB Flash  
EEPROM  
RAS support for up to 30 B channels and 1 D  
channel (Europe) or 23 B channels and 1 D channel  
(United States and Japan)  
iSPAN PRI PCI ISDN Users Guide  
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Minimum System Requirements  
Dual PRI version:  
32-bit RISC processor PowerPC 403GCX @  
66 MHz  
8-MB dual port DRAM memory and 128-KB Flash  
EEPROM  
RAS support for up to 60 B channels and 2 D  
channels (Europe) or 46 B channels and 2 D  
channels (United States and Japan)  
32-bit, 33-MHz local bus  
HDLC and transparent mode on each B channel  
Short PCI form factor (174.63 x 106.68 mm)  
Full plug-and-play installation.  
Minimum System Requirements  
The minimum system requirements for using this adapter with  
Microsoft Remote Access Service (RAS) are:  
An Intel® system running Windows NT Version 4.0  
(either Workstation or Server)  
Bus architecture: PCI Local Bus Specification Revision  
2.1  
Processor: Pentium at 133 MHz  
32 MB RAM (you may need up to 128 MB depending  
on your RAS configuration and usage)  
A hard disk with 3 MB free  
A 3.5" diskette drive or a CD-ROM drive  
Single PRI version: One functional ISDN primary rate  
interface  
Dual PRI version: One or two functional ISDN primary  
rate interfaces  
4
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Chapter 1: Introduction  
CSU (Channel Service Unit)  
(For more information, see North America T1/PRI Line  
on page 17).  
Software Drivers  
You can install only one iSPAN-PRI PCI ISDN adapter per  
system. Each adapter requires the following drivers:  
WAN adapter driver for Windows NT: the basic driver  
required to support the adapter  
RAS Support: the driver required to support Microsoft  
Remote Access Service over ISDN. Enables the  
transport of TCP/IP, IPX/SPX, and NetBEUI protocols  
over ISDN lines.  
These drivers are both installed during the installation  
procedure.  
The general software architecture is as follows:  
Figure 1-3. Software Architecture Overview  
iSPAN PRI PCI ISDN Users Guide  
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Software Drivers  
The complete iSPAN-PRI software is stored on a single  
diskette or a CD-ROM included in the adapter package.  
6
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2Installing the Hardware  
2
Overview  
You can install the iSPAN-PRI adapter in any suitable PCI  
expansion slot. To install your adapter, follow these basic  
steps:  
1. Verify that the system meets minimum requirements.  
2. Inspect the adapter.  
3. Install the adapter in a host expansion slot.  
4. Connect the adapter to an MVIP Bus, if required.  
The tools required are a grounding strap and a #1 Phillips head  
screwdriver. Both are delivered with the product and are  
included in the packaging.  
Verifying Minimum Requirements  
Before installing this adapter, verify that your system meets  
the minimum requirements described in Minimum System  
Requirements on page 4.  
Inspecting the Adapter  
Before installing the adapter in your computer, you need to  
visually inspect it for any damage that might have occurred  
during shipment from the factory.  
iSPAN PRI PCI ISDN Users Guide  
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Inspecting the Adapter  
CAUTION  
The adapter is packed in an antistatic bag to protect it  
during shipment. Keep the adapter in its protective  
antistatic bag until you are ready to install it in the host  
computer. To prevent damage to the adapter due to  
electrostatic discharge, wear a grounding strap on your  
wrist or ankle and handle the adapter only by its edges. Do  
not touch its components or any metal parts other than  
the faceplate. If your adapter is a fiber adapter, do not  
remove the connector cap(s) until you’re ready to install  
the adapter.  
1. Open the shipping container and carefully remove its  
contents.  
2. Inspect each item for damage. If you find any omissions  
or damage, contact your network supplier and the  
carrier (for example, UPS or Federal Express) that  
delivered the package.  
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Installing the Adapter  
WARNING  
Your computer operates at voltages that can be lethal.  
Follow all cautions and warnings in this installation  
procedure, both to protect yourself and prevent damage  
to your computer. Use only tools with nonconductive  
handles, or tools coated with, covered with, or made with  
nonconductive materials. Nonconductive materials are  
materials that do not conduct electric current, such as  
With a grounding strap connected to your wrist or ankle, do the  
following to install the adapter:  
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Installing the Adapter  
1. Turn off the computer’s power switch, and unplug the  
unit from its power source.  
Figure 2-1. Unplugging the Computer  
2. Disconnect all cables connected to the main system  
unit, and remove the computer cover according to the  
manufacturer’s instructions.  
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Figure 2-2. Removing the Computer Cover  
3. Locate a suitable PCI expansion slot, and remove the  
screw that attaches the expansion plate to the computer.  
Save the screw for Step 6.  
CAUTION  
If you plan to connect the adapter to an MVIP bus, the  
location of the adapter depends on the other MVIP  
adapters. See Connecting the Adapter to an MVIP Bus on  
page 14 for instructions before proceeding with the  
installation process.  
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Installing the Adapter  
4. Remove the expansion plate.  
Figure 2-3. Removing the Expansion Plate  
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5. Carefully remove the adapter from its antistatic bag, and  
position the adapter in the PCI expansion slot. Align the  
adapter’s connector pins with the slot’s receptacle; then  
press gently but firmly on the board to seat it in the slot.  
6. Attach the adapter with the screw removed in step 3.  
Figure 2-4. Inserting the Adapter  
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Connecting the Adapter to an MVIP Bus  
NOTE  
If you need to connect the adapter to other MVIP  
telephony processing adapters in the cabinet, such as  
voice, data, fax, video or image processing adapters, and  
have not already done so, see Connecting the Adapter to  
an MVIP Bus on page 14.  
7. Replace the computer cover.  
You are now ready to connect the adapter to the appropriate  
PRI line, as described in Connecting to the Line on page 17.  
Connecting the Adapter to an MVIP Bus  
You must connect the adapter to an MVIP bus if you plan to  
integrate the adapter with other MVIP telephony processing  
adapters, such as voice, data, fax, video or image processing  
adapters. To create a dedicated interconnection between these  
adapters, connect a ribbon cable to the 40-pin, double-row,  
right-angled headers on the top edge of all MVIP adapters.  
For optimal electrical signal quality on the MVIP ribbon cable,  
you must place the MVIP adapters in a specific order  
(depending on the number of connections), and electrically  
terminate two MVIP clock signals.  
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Requirements for MVIP Bus Electrical  
Termination  
For systems with five or fewer MVIP bus connections and less  
than 90 pF load on the clock lines, it is adequate to place the  
circuit board that is the master clock source at one end of the  
cable and electrically terminate the MVIP bus only on the  
circuit board located at the other end of the cable.  
NOTE  
The iSPAN-PRI adapter is generally the master clock  
source, because it is connected to the network. In this  
case, place the iSPAN-PRI adapter at one end of the  
cable.  
On systems with more than five MVIP bus connections or  
more than 90 pF of load on the clock lines, both ends of the  
cable must be electrically terminated. No other boards should  
be electrically terminated.  
If the iSPAN-PRI adapter is at one of the MVIP cable ends,  
you must set the dip switches to their ON position (down) to  
complete the required electrical termination. Consult the  
relevant manuals for other MVIP adapters to correctly  
configure their specific electrical termination.  
If you do not connect the iSPAN-PRI to an MVIP bus, you can  
leave the dip-switches, located close to the 40-pin double-row  
right-angled header, on any position.  
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Connecting the Adapter to an MVIP Bus  
How to Configure MVIP Electrical Termination  
on the iSPAN-PRI  
The factory default configuration for the iSPAN-PRI adapter  
does not require jumpers.  
If the adapter does not have to be electrically terminated, do  
not insert any jumpers into the 2-pin connectors.  
If this is the last board in a multiple MVIP bus configuration,  
the iSPAN-PRI adapter requires electrical termination in the  
MVIP bus. To provide the required electrical termination,  
place two jumpers on the two 2-pin connectors located next to  
the MVIP connector, as described in the following figure.  
Figure 2-5. Electrically Terminating the MVIP Bus.  
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3Connecting to the Line  
3
Overview  
The type of line your carrier provides depends on whether you  
are in North America or Europe. This chapter provides the  
following information required to connect your adapter to the  
line:  
connection methods and requirements for connecting to  
a North American T1/PRI line  
connection methods and requirements for connecting to  
a European E1/PRI line  
summary of steps to connect the adapter to the network.  
If you are in North America, continue with the next section.  
If you are in Europe, skip to European E1/PRI Line on  
page 23.  
North America T1/PRI Line  
When you connect the adapter to a North American T1/PRI  
line, first determine the appropriate connection method,  
cabling requirements, and link requirements.  
Two T1/PR1 line configurations exist: DSX1 (short haul) and  
DS1 (long haul). When the distance to your carrier is short  
enough (less than 655 feet or 200 meters), you can generally  
connect the adapter in a DSX1 configuration directly to the  
T1/PR1 line. All iSPAN-PRI adapters support the DSX1  
configuration.  
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North America T1/PRI Line  
If the distance is longer (up to 6200 feet or 1800 meters), you  
need to connect the adapter in a DS1 configuration. In this  
configuration, a Channel Service Unit (CSU) must translate  
the short haul DSX1 interface in order to support the longer  
distance.  
The iSPAN-PRI adapter optionally supports an internal CSU.  
In this case, you can connect the adapter directly to the T1/PRI  
line, also in a DS1 configuration. If your adapter does not  
include this option (and if the distance is too long), you will  
need to connect the adapter to an external CSU, which itself  
will be connected to the metallic T1/PR1 interface.  
Connecting directly to the line without a CSU  
You can connect the iSPAN-PRI directly to the line without  
any internal or external CSU if the distance to your carrier is  
short enough (less than 655 feet or 200 meters). The line will  
be in a DSX1 configuration (short haul). See Figure 3-1.  
Less than 655 feet (200m)  
WAN Adapter  
Telco  
Figure 3-1. Adapter connected directly to the Telco  
Direct connection is subject to constraints imposed by FCC  
rules and by your partner carrier. For more information about  
these constraints, and to find out if you can connect directly to  
the interface, contact your carrier.  
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Chapter 3: Connecting to the Line  
WARNING  
To avoid harming the WAN, you must first contact your  
carrier for approval before connecting the adapter to the  
line.  
CAUTION  
In accordance with FCC Rules, Part 68.218 (b), you must  
notify the telephone company prior to disconnecting the  
adapter from the line or turning off the power to the  
adapter’s host system. Without this prior notification, the  
carrier might temporarily discontinue your T1/PRI service.  
Connecting directly to the line with an internal  
CSU  
If your iSPAN-PRI adapter includes the internal CSU option,  
you can connect it directly to the line and be up to 6200 feet  
(1.8 km) far from your carrier. The line will be in a DS1  
configuration (long haul).  
Figure 3-2. Adapter with an internal CSU  
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North America T1/PRI Line  
WARNING  
To avoid harming the WAN, you must first contact your  
carrier for approval before connecting the adapter to the  
line.  
CAUTION  
In accordance with FCC Rules, Part 68.218 (b), you must  
notify the telephone company prior to disconnecting the  
adapter from the line or turning off the power to the  
adapter’s host system. Without this prior notification, the  
carrier might temporarily discontinue your T1/PRI service.  
Connecting to the line through an external  
CSU  
If the distance to your carrier is longer than 655 feet (200  
meters), or if your carrier does not accept a direction DSX1  
connection, and if your iSPAN-PRI adapter does not include  
an internal Channel Service Unit (CSU), you need to connect  
an external CSU between the adapter and the network.  
Figure 3-3. Adapter connected to an external CSU  
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Chapter 3: Connecting to the Line  
WARNING  
To avoid harming the WAN, you must first contact your  
carrier for approval before connecting the CSU to the line.  
CAUTION  
In accordance with FCC Rules, Part 68.218 (b), you must  
notify the telephone company prior to disconnecting the  
CSU from the line or turning the CSU’s power off. Without  
this prior notification, the carrier might temporarily  
discontinue your T1/PRI service.  
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T1/PRI Cabling  
T1/PRI Cabling  
WARNING  
Before connecting the cable, read Telephone Lines  
Unsafe Voltages in the Safety Precautions section at the  
front of this manual.  
The cable between the adapter and the carrier or the CSU must  
meet standard T1 attenuation and transmission requirements:  
100 Ohm  
two twisted pairs, category 3 or higher  
maximum length: 655 feet (200 m) without a CSU,  
The actual cable length between the adapter and the carrier  
must be measured and recorded; you will need this information  
The cable must include an RJ48C plug at the end dedicated to  
the WAN adapter. It must also provide the appropriate plug or  
cabling system at the end connected to the carrier or CSU. See  
Connector Pinouts on page 24 and relevant carrier or CSU  
documentation for more information.  
T1 Link Requirements  
The adapter and the CSU must be configured with several  
common specifications in order to interoperate. The adapter’s  
T1 parameters are set to the following:  
• Line coding: B8ZS  
• Frame format: ESF (Extended Super Frame)  
• Line I/O impedance: 100 Ohm 5%  
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European E1/PRI Line  
When you connect the adapter to a European E1/PRI line, first  
determine the appropriate connection method, cabling  
requirements, and link requirements.  
This section describes the method and requirements for  
connecting the adapter to a European E1/PRI line.  
Connection Method  
Generally, your E1/PRI carrier provides a Network  
Termination 1 (NT1) device to interface between the WAN  
adapter and the metallic interface of the WAN. You need to  
connect the WAN adapter to the NT1.  
E1/PRI Cabling Requirements  
WARNING  
Before connecting the cable, read Telephone Lines  
Unsafe Voltages in the Safety Precautions section at the  
front of this manual.  
The cable between the adapter and the NT1 must meet the  
following standard E1 attenuation and transmission  
requirements:  
120 Ohm  
two twisted pairs, category 3 or better  
maximum length: 200 m (655 feet)  
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Connector Pinouts  
The cable must include an RJ48C plug at the end dedicated to  
the WAN adapter. It must also provide the appropriate plug or  
cabling system at the end dedicated to the NT1. See Connector  
Pinouts on page 24 and your NT1 documentation for details.  
E1 Link Requirements  
To interoperate successfully, the adapter and the NT1 must be  
configured with several common E1 settings. The adapter’s E1  
parameters are in accordance with the IUT-T I 431  
recommendation, as follows:  
• Line coding: HDB3, according to IUT-T G.703  
• Frame format: according to IUT-T G.704  
• CRC4 to Non-CRC4 operation: according to  
IUT-T G.706 An.B  
• Line I/O impedance: 120 Ohm 5%.  
Connector Pinouts  
The following illustration of the adapter’s faceplate shows the  
adapter’s connectors and connector pins:  
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Signal  
Pin  
8
8
1
LEDs 1, 2, 3 & 4  
(Port #0)  
7
6
Tx out (tip)  
Tx out (ring)  
5
4
Port #0  
(RJ48C)  
3
Rx in (tip)  
Rx in (ring)  
2
1
LEDs 5, 6, 7 & 8  
(Port #1)  
RJ48C Pinout  
Port #1  
(RJ48C)  
Figure 3-4. Adapter’s Faceplate and Connector Pinouts  
The adapter’s connectors follow the RJ48C specification.  
Four Light Emitting Diodes (LEDs) display the status of the  
link (as described in Interpreting Adapter LEDs on page 67).  
With the adapter installed, you are ready to connect the adapter  
to the network, as follows:  
1. Obtain the cable required for your type of connection, as  
described in T1 Link Requirements on page 22 or  
E1/PRI Cabling Requirements on page 23.  
2. Attach the appropriate RJ48C-compliant connector to  
the adapter.  
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Connecting the Adapter to the Network  
3. Reconnect the power cable and turn on the machine.  
After connecting the adapter to the network, install the adapter  
drivers. See Installing the Software on page 27.  
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4Installing the Software  
4
Overview  
This chapter describes the procedures for installing and setting  
up your iSPAN-PRI adapter’s software on Microsoft Windows  
NT 4.0 workstations. This process installs both the basic WAN  
adapter driver and the RAS Support driver.  
To install the software, follow these basic steps:  
1. Verify that your system meets minimum requirements.  
2. Install and set up the drivers.  
This chapter also explains how to remove the drivers, if  
required.  
If Read Me First documentation is included in your installation  
kit, review it before installing the driver. It may contain  
changes and updates made to this users guide after the print  
date.  
Verifying Minimum Requirements  
If you have not already done so, verify that your system meets  
the minimum requirements described in Minimum System  
Requirements on page 4.  
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Installing and Setting Up the Drivers  
Installing and Setting Up the Drivers  
To install and set up the adapter drivers, do the following:  
1. Install the WAN and RAS Support drivers.  
2. Set up RAS support properties.  
3. Set up ISDN B channels.  
4. Check the ISDN line with the LoopTest utility.  
NOTE  
The iSPAN-PRI adapter is called either 5535-1P-PRI or  
5535-2P-PRI in the software installation and configuration  
Installing the Drivers  
Before you start, make sure the adapter is installed in your  
machine, and that you are logged on with administrator rights  
to the Windows NT 4.0 system.  
To install the WAN and RAS support drivers for the adapter:  
1. From the Start menu, select Settings, and then Control  
Panel. Then double-click the Network icon to display  
the Network Identification dialog:  
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Figure 4-1. Network Identification tab of the Network dialog  
2. Select the Adapters tab to display the Adapters dialog:  
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Figure 4-2. Network Adapters tab of the Network dialog  
3. Click Add to begin loading the drivers.  
The system creates an adapter list in the Select Network  
Adapter dialog:  
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Figure 4-3. Network Adapters List  
4. Click Have Disk.  
The Insert Disk dialog appears, prompting you to insert  
the disk and identify the file location:  
Figure 4-4. Insert Disk dialog  
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Installing and Setting Up the Drivers  
5. If you are installing the software from a diskette, insert  
the diskette, change the installation directory to A:\ and  
click OK.  
If you are installing the software from a CD-ROM,  
insert the CD-ROM. If ‘D:’ is the letter assigned to the  
CD-ROM drive, change it to D:\5535PRI (or select the  
appropriate drive) and click OK.  
The Select OEM Option dialog appears, with 5535  
INTERPHASE RAS Support selected:  
Figure 4-5. Select OEM Option dialog  
6. Click OK to confirm the selection.  
The INTERPHASE WAN Adapter driver window  
appears, prompting you to accept or change the  
installation directory and begin installation.  
You can install the iSPAN-PRI adapter from a diskette or from  
CD-ROM as follows.  
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Figure 4-6. WAN Adapter Driver Installation  
7. If needed, change the default installation path in the  
Copy To field to the desired pathname.  
8. Click Continue to install the driver.  
The installation program copies product files to the  
directory specified in the Copy To field, and creates a  
program group in the Windows NT Start menu.  
Next, the WAN Adapters setup dialog appears:  
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Installing and Setting Up the Drivers  
Figure 4-7. WAN Adapters Setup  
The adapter is automatically detected. The Cards list  
should be updated to include the iSPAN-PRI adapter  
(listed as a version of the 5535) in your machine.  
NOTE  
If the cards list is empty, the adapter might not be properly  
installed. Click OK. Then see Problems and Possible  
Solutions on page 72 for information about correcting the  
problem.  
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Chapter 4: Installing the Software  
9. Make sure the 5535 adapter is selected in the Cards list  
of the WAN Adapters Setup dialog. Then do the  
following to configure the adapter’s ISDN ports:  
a. Select the port you want to configure (from  
[0] ISDN PRI to [1] ISDN PRI), and click  
Properties to display the ISDN PRI Port Properties  
dialog:  
Figure 4-8. ISDN PRI Port Properties  
b. Select the switch type that corresponds to your ISDN  
subscription, and click OK. (For more information  
about switch types, see Setting Up ISDN PRI Port  
Properties on page 56.)  
c. When the WAN Adapters setup dialog reappears,  
repeat steps a and b for each ISDN PRI port.  
d. When all ISDN ports are configured, click OK.  
The configuration software automatically finds  
firmware for the adapter. It updates the registry and  
dynamically installs the drivers.  
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Installing and Setting Up the Drivers  
10. When a message informs you that the driver is running,  
click OK.  
Figure 4-9. Successful Setup Message  
To continue the software installation, set up RAS support  
properties as described in the next section.  
Setting up RAS Support Properties  
After you respond OK to the message that the driver is  
running, the Interphase 5535 RAS Support dialog appears:  
Figure 4-10. RAS Support Setup  
This dialog enables you to set up RAS Support properties for  
the adapter.  
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To set up RAS support properties:  
1. Click OK to confirm the displayed configuration.  
If Remote Access Service is installed on your  
system, a message informs you that RAS support  
setup is complete, and states that Remote Access  
Services (RAS) setup must now be invoked.  
Click OK to update the ISDN port list in RAS setup.  
Then skip to Setting Up ISDN B Channels as RAS  
Ports on page 38.  
If Remote Access Service is not yet installed on  
your system, a message informs you that RAS  
support setup is complete, and states that Remote  
Access Services (RAS) setup must now be installed:  
Click OK, and continue to step 2.  
2. When a message informs you that Setup needs to copy  
Windows NT files, enter the complete path if you want  
Setup to find the files in a location other than the  
default:  
Figure 4-11. Windows NT Setup Message  
3. Click Continue to complete the RAS installation.  
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Installing and Setting Up the Drivers  
When RAS installation is complete, a message informs  
you that Remote Access Service has been successfully  
installed, and reminds you to use Remote Access  
Admin or User Manager in the Administrative Tools  
Folder to assign RAS permissions to users.  
4. Click OK.  
To continue the software installation, set up ISDN B channels  
as RAS ports, as described in the next section.  
Setting Up ISDN B Channels as RAS Ports  
After RAS is installed, you can set up ISDN B channels as  
RAS ports, using the Add RAS Device dialog:  
Figure 4-12. Add RAS Device  
This dialog appears after you respond OK to the message that  
Remote Access Service must be invoked or that Remote  
Access Service has been successfully installed.  
To set up the IDSN B channels:  
1. Click OK to select the first ISDN B channel (ISDN1-  
SynWan).  
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The Remote Access Setup dialog appears, with the  
ISDN port included in the RAS port list:  
Figure 4-13. Remote Access Setup  
2. Select the port and click Configure to set up its  
connection mode.  
The Configure Port Usage dialog appears:  
Figure 4-14. Configure Port Usage  
3. Select a port usage option, and click OK.  
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Installing and Setting Up the Drivers  
The Remote Access Setup dialog reappears (see  
Figure 4-13 on page 39). It now shows one ISDN  
channel configured as a RAS port.  
4. To quickly configure all ISDN channels with the same  
port usage as the first ISDN channel:  
a. Click Clone until a message informs you there are  
no more ports of the specified type to clone.  
b. Click OK.  
5. When the Remote Access Setup dialog reappears, do  
the following to select the protocols (NetBEUI, TCP/IP,  
or IPX) and other settings to be bound to the adapter:  
a. Click Network to display the Network  
Configuration dialog:  
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Figure 4-15. Network Configuration  
On this dialog, you can select the Enable Multilink  
option to allow multiple ISDN B channels to make  
one logical network connection. This function  
aggregates several ISDN B channels to increase the  
bandwidth of PPP links.  
For more detailed network configuration  
information, see Microsoft’s online help for RAS.  
b. Click OK to confirm your network configuration.  
c. When the Remote Access Setup dialog reappears,  
click Continue.  
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Installing and Setting Up the Drivers  
6. The INTERPHASE 5535 RAS ISDN support adapter  
now appears in the Network Adapters list on the  
Adapters dialog:  
Figure 4-16. Network Adapters List  
7. Click Close to complete the software installation.  
After the software is fully installed, a message informs  
you that you must shut down and restart your computer  
before the settings take effect.  
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CAUTION  
If a Windows NT Service Pack was installed on the system  
it before restarting the computer. For installation  
information, see the latest available version of your  
Service Pack help. If you do not reinstall the Service Pack,  
the Remote Access Service will probably fail to start, or  
will not behave correctly when connecting ISDN lines.  
To determine whether a Service Pack is installed, see  
Index of Common Tasks on page 115.  
8. If the system is a Windows NT basic system, with no  
service pack installed, click Yes to restart the computer.  
Otherwise, click No. Then reinstall the Windows NT  
Service Pack before restarting the system.  
Next, continue the software installation by checking the ISDN  
line, as described in the next section.  
Checking the ISDN Line with LoopTest  
After you have installed and configured the adapter software  
and restarted Windows NT, you can check your ISDN line  
using the LoopTest utility. This utility calls itself and  
establishes two ISDN B channels. One of the channels is set to  
listen, and the second channel calls the first one.  
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Installing and Setting Up the Drivers  
To check the IDSN line using LoopTest:  
1. Before executing LoopTest, and to avoid incoming call  
conflicts, disable the RAS Server, as follows:  
a. From the Start menu, select Programs, then  
Administrative Tools (Common), and then  
Remote Access Admin. The following dialog  
appears:  
Figure 4-17. Remote Access Admin Dialog  
b. From the Server menu, select Stop Remote Access  
Service.  
2. After the RAS server is stopped, from the Start menu,  
select Programs, then INTERPHASE WAN  
Adapters, and then LoopTest.  
The LoopTest dialog appears:  
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Figure 4-18. LoopTest Dialog  
3. Select the port number to test (if your adapter has two  
PRI ports), and enter your local ISDN number.  
4. Click Test.  
The LoopTest Utility normally finishes with the  
message Test passed in the Diagnostic field.  
If the Test passed message does not appear, make sure  
that the ISDN number you entered is correct. For more  
information about the LoopTest utility and its  
diagnostics, see Using the LoopTest Utility on page 89.  
5. Do the following to enable the RAS Server again:  
a. From the Start menu, select Programs, then  
Administrative Tools (Common), and then Access  
Admin.  
b. From the Server menu, select Start Remote Access  
Service to enable the RAS Server.  
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Removing the Drivers  
c. If Windows NT does not display the server name  
automatically, enter the server name preceded by  
two backslashes (\\). To determine the server name,  
d. Click OK.  
To use the adapter in the RAS environment (RAS Server or  
RAS Dial-Up Networking), see the following:  
For an overview, see Index of Common Tasks on  
page 115.  
For detailed information, see Microsoft RAS online  
help.  
Removing the Drivers  
If you no longer use the adapter, do the following to remove the  
WAN and RAS Support drivers:  
1. Be sure you are logged on with administrator rights to  
the Windows NT 4.0 system.  
2. From the Start menu, select Settings, and then Control  
Panel. Then double-click the Network icon, and select  
the Adapters tab to display the Adapters dialog:  
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Figure 4-19. Network Adapters List  
3. Select INTERPHASE 5535 RAS ISDN support (for  
the iSPAN-PRI), and click Remove.  
A warning message informs you that this action will  
permanently remove the component, and asks if you  
want to continue.  
4. Click Yes to continue the driver removal.  
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Removing the Drivers  
The Interphase WAN Adapters driver dialog identifies  
the install path that will be deleted, and asks if you are  
sure you want to deinstall the software:  
Figure 4-20. Uninstallation Main Dialog  
5. Click Continue to deinstall the WAN Adapters driver.  
6. Confirm your choice by clicking Yes when a pop-up  
asks you to confirm the card(s) removal and driver  
deletion.  
After you confirm the deletion, the system does the  
following:  
Deletes product files and the WAN Adapter program  
group from the Start menu  
Dynamically unloads the drivers from memory  
Cleans up the registry  
When the deinstallation process is finished, the  
Adapters dialog reappears.  
7. Click Close to confirm the new network settings.  
The Windows NT Network updates network bindings.  
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8. If the iSPAN-PRI adapter was the only RAS-  
capable device, a setup message informs you that you  
have an invalid RAS configuration. It also reminds you  
to configure RAS and add ports using the Network  
option in the Control Panel after restarting the system.  
Click OK to complete the driver deletion.  
NOTE  
When the system boots up again, the Remote Access  
Service will fail to initialize. (As a result, RAS errors will  
appear in the Windows NT Event Viewer). To avoid this  
problem, uninstall Remote Access Service after you  
uninstall the adapter, as described in Microsoft  
documentation and online help. Then restart your  
computer.  
9. When a message informs you that you must restart your  
computer for new settings to take effect, and prompts  
you to restart your computer, click Yes.  
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5Setting Up WAN  
Firmware and Hardware  
5
Overview  
The WAN Adapter Setup utility enables you to manage  
hardware and firmware for all Interphase WAN adapters. Use  
this utility to add and remove Interphase WAN adapters and  
their firmware, and to manage ISDN properties for adapter  
ports.  
The chapter explains how to do the following WAN Adapter  
Setup tasks:  
Access online help  
Manage adapter firmware and hardware  
Set up ISDN properties  
Accessing Online Help  
For detailed information about the functions described in this  
chapter, see the WAN Adapter Setup online help. You can  
access online help in the following ways:  
Click Help to display the main online help.  
Press F1 to display contextual help in a pop-up window.  
Place the cursor on a window control to display a pop-  
up with the name of the control.  
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Managing Firmware and Hardware  
Managing Firmware and Hardware  
NOTE  
The iSPAN-PRI is listed as the 5535 adapter in WAN  
Adapter Setup dialogs.  
Start the WAN Adapter Setup utility in either of the following  
ways:  
From the Start menu, select Settings, and then Control  
Panel. Then double-click the WAN Setup icon.  
From the Start menu, select Programs, then  
INTERPHASE WAN Adapters, and then WAN  
Setup.  
When you start the utility, the WAN Adapters Setup dialog  
appears:  
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Figure 5-1. WAN Adapters Setup  
The WAN Adapters setup dialog has two sections:  
The Microcode section is for firmware management.  
The Cards section is for hardware management.  
Firmware Management  
The Microcode section of the Wan Adapter Setup dialog  
displays firmware information for the currently-selected WAN  
adapter. It displays the protocols you can use with the adapter,  
and their status. You can view the microcode status, reload the  
microcode, or change the microcode.  
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Managing Firmware and Hardware  
The firmware status is represented by a general LED color for  
the microcode and individual LEDs for each protocol, as  
follows:  
LED Color For General LED  
For Individual LEDs  
Red  
No microcode is found on the N/A  
disk for the current card.  
Gray  
Yellow  
Microcode is found but is not The protocol is inactive.  
loaded into the card.  
Microcode is running on the N/A  
card but is different from that  
found on the disk for this  
card.  
Green  
The microcode is running.  
The protocol is active.  
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Use the following buttons to set up microcode information:  
Click...  
To do this...  
Load  
Download the current microcode to the selected adapter.  
CAUTION  
CAUTION: This option disconnects all  
current RAS-connected users and  
disables the RAS Server. After a  
microcode download, the RAS Server  
must be re-enabled, as follows:  
1. From the Start menu, select Programs, then  
Administrative Tools (Common), and then Remote  
Access Admin.  
2. From the Server menu, select Stop Remote Access  
Service, and then Start Remote Access Service.  
New  
Set an alternate microcode as the current one.  
NOTE  
The Properties button in the Microcode section is  
disabled because this product has no configurable layers.  
Hardware Management  
The Cards section of the WAN Adapter Setup dialog displays  
all the Interphase adapters installed in the machine, their  
status, and their available communication ports. The  
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Setting Up ISDN PRI Port Properties  
Microcode section displays firmware information for the  
adapter selected in the Cards section. You can use the buttons  
in this section to add, remove, or configure WAN adapters.  
The adapter status is represented by its icon color:  
LED Color Meaning  
Gray  
The adapter is detected but is not working.  
Yellow  
The hardware configuration has been changed but not  
applied.  
Green  
The adapter is running.  
Use the following buttons to set up adapter hardware:  
Click...  
To do this...  
Add  
Add a new adapter. This option is enabled if one more  
Interphase adapters can be installed.  
Remove  
Remove an existing adapter. This option removes an adapter  
and its drivers.  
Properties  
Display the hardware properties of a selected adapter or the  
port properties of a selected port. For ISDN ports, these  
properties are essentially subscription parameters, such as  
switch type.  
Setting Up ISDN PRI Port Properties  
NOTE  
Before you configure your PRI ISDN line, first obtain the  
ISDN switch type from your ISDN provider.  
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Use the ISDN PRI Port Properties dialog to view and set the  
ISDN port switch type (and, for Europe, the CRC type).  
To display the ISDN PRI Port Properties dialog:  
1. Select the ISDN port you want to configure in the Cards  
section of the WAN Adapters setup dialog (shown in  
Figure 5-1 on page 53.)  
2. Click the Properties button in the Cards section:  
The ISDN PRI Port Properties dialog appears:  
Figure 5-2. ISDN PRI Port Properties  
Configuring the Switch Type  
In the ISDN PRI Port Properties dialog, select one of the  
following switch type settings, depending on your location and  
your ISDN provider’s switch type.  
In North America, select one of the following switch  
types:  
Select NT DMS100 NI1 if your telephone company  
uses a Northern Telecom DMS-100 switch that  
complies with the National ISDN 1(or National  
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Setting Up ISDN PRI Port Properties  
ISDN 2) standard (sometimes referred to as  
National).  
Select AT&T CUSTOM if your telephone  
company uses an AT&T 5ESS Custom switch.  
All of these switch types offer T1/PRI access (also  
called 23B+D).  
In Europe, select ETSI EUROISDN. This switch type  
offers E1/PRI access (also called 30B+D).  
Selecting the CRC Type (Europe Only)  
If your location is Europe, you also need to select the CRC  
type in the ISDN PRI Port Properties dialog (shown in  
Figure 5-2 on page 57). The CRC type depends on the switch  
type (whether E1 or PRI) and the country:  
For European countries other than France, select  
CRC4.  
For France, deselect CRC4.  
Editing DS1 Properties (North America Only)  
If you have selected an American Switch Type, you can edit  
the DS1 properties on the DS1 Properties dialog.  
To display the DS1 Properties dialog:  
1. Select the ISDN port to configure in the Cards section  
of the WAN Adapters setup dialog (shown in Figure 5-1  
on page 53).  
2. Click the Properties button in the Cards section.  
3. On the ISDN PRI Port Properties dialog (shown in  
Figure 5-2 on page 57), click Edit DS1 Properties.  
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NOTE  
The Edit DS1 Properties button is enabled only when an  
American Switch Type is selected.  
The DS1 Properties dialog appears:  
Figure 5-3. DS1 Properties  
Line framing, CRC, and Line code parameters describe  
physical level parameters, which cannot be modified on a PRI  
Line.  
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Setting Up ISDN PRI Port Properties  
The following table describes DS1 options that can be edited:  
Option  
Description  
Activate the CSU This option depends on whether the connection between  
the adapter and the T1 line requires a CSU:  
Select Activate the CSU to activate a CSU between  
the network and the adapter. The CSU is included on  
the iSPAN-PRI adapter. However, to activate the  
CSU you must purchase the CSU option. (An external  
CSU is not required).  
Deselect Activate the CSU to deactivate a CSU  
between the network and the adapter.  
The CSU facility is protected by a password. You must  
enter this password when selecting ‘Activate the CSU’  
for the first time. For password instructions, refer to the  
Read Me First information provided in your adapter  
package.  
Network Line  
Build Out  
The Network line build out compensates for the signal  
attenuation due to the length of the cable between the  
adapter and the switch.  
Four values are available (expressed in dB):  
0
7.5  
15  
22.5.  
Select the value indicated by your Telco. If this  
information is not available, use 0 dB.  
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Option  
Description  
Facility Data Link Facility Data Link protocols are used to exchange  
Protocol(s)  
messages between the adapter and the remote end of the  
network. Such messages are issued by the Telco to put  
the adapter in loopback mode for testing when problems  
occur. They are also used to transmit statistics about  
physical transmission errors on the line.  
Two protocols are available for the facility data link: the  
ANSI-T1-403 and the ATT-54016 protocol. Both are  
compatible with each other.  
Use the protocol(s) indicated by your Telco. If this  
information is unavailable, the best choice is to use both  
protocols.  
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6Setting Up RAS  
Support Properties  
6
Overview  
The RAS Support Setup utility enables you to set up an  
inactivity timer for ISDN connections and determine RAS  
Support parameters for the adapter.  
The chapter explains how to do the following Ras Support  
Setup tasks:  
Access online help  
Determine RAS Support parameters  
Accessing Online Help  
For detailed information about the functions described in this  
chapter, see the RAS Support Setup online help. You can  
access online help in the following ways:  
Click Help to display the main online help.  
Press F1 to display contextual help in a pop-up window.  
Move the cursor over a window control to display a  
pop-up with the name of the control.  
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Determining RAS Support Parameters  
Determining RAS Support Parameters  
You can use the RAS Support dialog to determine the network  
name of the adapter and set a timeout limit for adapter ports.  
NOTE  
The iSPAN-PRI is listed as the 5535 in RAS Support Setup  
dialogs.  
To access the RAS Support Setup dialog:  
1. From the Start menu, select Settings, and then Control  
Panel.  
2. Double-click the Network icon, and then select the  
Adapters tab.  
3. On the Adapters dialog, select INTERPHASE 5535  
RAS ISDN support (for the iSPAN-PRI) from the  
adapters list, and click Properties.  
The Interphase 5535 RAS Support dialog appears:  
Figure 6-1. RAS Support Dialog  
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The following table describes the parameters in the 5535 RAS  
Support dialog fields:  
Parameter  
Adapter  
Function  
Identifies the status and the network name of the adapter.  
The LED beside the adapter name represents the adapter  
status. Green means that the driver is running, and gray  
means that it is not running.  
The numeric suffix in the name (in this case, 3) is the logical  
network adapter number assigned by Windows NT.  
Idle Timeout The Idle timer is an inactivity timer. It is used to disconnect  
an ISDN connection when no data traffic is exchanged.  
This timer setting is attached to the displayed adapter. The  
setting is identical for all of the adapter’s ISDN B channels.  
To disable the Idle Timeout, enter 0.  
Card  
Displays the name of the physical 5535 adapter.  
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7Troubleshooting  
7
Overview  
This chapter provides possible solutions for common problems  
you might encounter while installing and operating your  
adapter. Before proceeding with troubleshooting, make sure  
you have carefully followed the steps for installing and setting  
up the hardware and the software, and have rebooted the  
system. Also, check the system log to see what kind of errors,  
if any, are being recorded.  
If the information in this chapter does not resolve the problem,  
contact Interphase Technical Support at one of the locations  
listed in the Assistance section at the front of this Users Guide.  
Interpreting Adapter LEDs  
The iSPAN-PRI provides four LEDs above each port:  
LED1  
LED2  
LED3  
LED4  
Figure 7-1. Adapter LEDs Arrangement  
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Interpreting Adapter LEDs  
LED functions differ depending on whether the adapter is  
configured to operate in North America (with T1/PRI access),  
in European countries other than France (with E1/PRI access  
and CRC4), or in France (with E1/PRI access and no CRC  
type).  
North America  
In North America, the adapter LEDs for each port function are  
as follows:  
LED  
Color  
Meaning if the light is ON...  
1
2
3
Green  
Green  
Yellow  
Clock is synchronized.  
Physical layer is active.  
Your ISDN provider is currently sending an RAI alarm  
to the adapter.  
4
Red  
Loss Of Signal (LOS), indicating no electrical power is  
detected on the line.  
In their operational state, the LEDs must be as follows:  
LED  
Color  
State must be...  
1
2
3
4
Green  
Green  
Yellow  
Red  
On  
On  
Off  
Off  
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The following table describes the adapter status when the  
sequence of LEDs appears as follows:  
LED1 LED2 LED3 LED4 Meaning  
On  
On  
On  
On  
Off  
On  
Off  
Off  
Adapter is operational.  
A synchronization problem occurred on  
the ISDN carrier side.  
Off  
Off  
Off  
Off  
Off  
Off  
On  
No power is detected on the line. Make  
sure cable is plugged in correctly.  
Off  
Your ISDN provider is currently sending  
an AIS alarm to the adapter.  
Europe (Other than France)  
In European countries other than France, the adapter LEDs for  
each port function are as follows:  
LED  
Color Meaning if the light is ON...  
1
2
3
Green  
Green  
Clock is synchronized.  
Physical layer is active.  
Yellow Your ISDN provider is currently sending an RAI alarm  
to the adapter.  
4
Red  
Error: CRC4 not found.  
In their operational state, the LEDs must be as follows:  
LED  
Color State must be...  
1
2
3
4
Green  
Green  
On  
On  
Yellow Off  
Red Off  
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Interpreting Adapter LEDs  
The following table describes the adapter status when the  
sequence of LEDs appears as follows:  
LED1 LED2 LED3 LED4 Meaning  
On  
On  
On  
Off  
On  
Off  
On  
Adapter is operational.  
Off  
Your E1/PRI line does not support  
CRC4 functionality. Deselect the CRC4  
option. (See Setting Up ISDN PRI Port  
Properties on page 56.)  
On  
On  
Off  
Off  
Off  
Off  
On  
Off  
Off  
Off  
On  
Off  
Remote Alarm Indication (RAI). Your  
ISDN provider has synchronization  
problems and is reporting this problem  
to you.  
Your E1/PRI line does not support  
CRC4 functionality. Deselect the CRC4  
option. (See Setting Up ISDN PRI Port  
Properties on page 56.)  
No electrical signal is on the E1/PRI  
line. Make sure your cable is plugged in  
correctly.  
France  
In France, the adapter LEDs for each port function are as  
follows:  
LED  
Color Meaning when the light is ON...  
1
2
3
Green  
Green  
Clock is synchronized.  
Physical layer is active.  
Yellow Your ISDN provider is currently sending an RAI alarm  
to the adapter.  
4
Red  
No meaning.  
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In their operational state, the LEDs must be as follows:  
LED  
Color State must be...  
1
2
3
4
Green  
Green  
On  
On  
Yellow Off  
Red Off  
The following table describes the adapter status when the  
sequence of LEDs appears as follows:  
LED1 LED2 LED3 LED4 Meaning  
On  
On  
On  
Off  
On  
Off  
Off  
Adapter is operational.  
Off  
Your E1/PRI line requires CRC4. Select  
the CRC4 option. (See Setting Up ISDN  
PRI Port Properties on page 56.)  
On  
Off  
Off  
Off  
Off  
Off  
Off  
Your E1/PRI line requires CRC4. Select  
the CRC4 option. (See Setting Up ISDN  
PRI Port Properties on page 56.)  
Off  
Either no electrical signal is on the  
E1/PRI line, or your ISDN provider is  
currently sending an AIS alarm to the  
adapter.  
Make sure your cable is plugged in  
correctly.  
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Problems and Possible Solutions  
Problems and Possible Solutions  
Problem  
Possible Solution(s)  
Adapter is not  
detected during  
software  
This problem occurs if the system does not detect the  
adapter after the setup program copies driver files to  
the installation directory. (That is, the cards list is  
empty on the WAN Adapter Setup dialog, as described  
on page 33 of Installing the Software.)  
installation  
When a message tells you to add a card:  
1. Click OK.  
2. Install (or reinstall) the adapter, as instructed in  
Installing the Hardware on page 7.  
3. If the WAN Adapter Setup still cannot detect the  
adapter, see Computer does not boot up or Host  
adapter not found on page 73.  
When the adapter is installed, continue as follows:  
1. From the Start menu, select Programs, then  
INTERPHASE WAN Adapters, and then WAN  
Setup.  
2. Click Add on the main dialog, and do the following,  
(as instructed in Installing the Software):  
in step 9 on page 35.  
b. Start the WAN and RAS support software  
installation as described in steps 1 through 6,  
starting on page 28.  
c. Complete the steps described in Setting up RAS  
Support Properties on page 36, Setting Up ISDN  
B Channels as RAS Ports on page 38, and  
Checking the ISDN Line with LoopTest on  
page 43.  
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Chapter 7: Troubleshooting  
Problem  
Possible Solution(s)  
Computer does  
not boot up or  
Host adapter not  
found  
Your PCI bus automatically configures the hardware  
resources used by the adapter. Therefore, a resource  
conflict (address or IRQ) is probably not the problem.  
To resolve the problem:  
1. Check to see whether the adapter is properly seated  
in the PCI slot.  
2. Try a different PCI slot.  
3. Contact Interphase Technical Service.  
LoopTest failed  
1. Check the cable connection between the adapter and  
the ISDN network.  
2. Check that the ISDN switch type configured for the  
adapter matches the switch the adapter is using.  
3. Check the phone number.  
4. For more detailed information, see Understanding  
LoopTest Messages on page 94.  
RAS Dial-out  
failed  
The following possible solutions assume a successful  
LoopTest. (If you do not know how to check the  
following items, see Index of Common Tasks on  
page 115.)  
1. Check to see whether at least one ISDN RAS port is  
configured to make outgoing calls.  
2. Check that the protocol(s) used by the remote user  
(IP, IPX/SPX, or NetBEUI) are configured in RAS  
dial-out protocols.  
3. Check your user ID and password.  
4. Use SynWatch to see if an ISDN connection  
problem exists. (Does SynWatch see the ISDN call  
in progress? Is this call accepted by the remote  
system?)  
5. Use SynWatch to see if a PPP negotiation problem  
exists.  
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Problems and Possible Solutions  
Problem  
Possible Solution(s)  
Remote station  
failed to connect  
to the RAS Server  
If you do not know how to check the following items,  
see Index of Common Tasks on page 115:  
1. Use the Event Viewer from Windows NT  
Administrative Tools to see if the Remote Access  
Service is successfully initialized.  
2. Make sure at least one ISDN RAS port is allowed to  
accept incoming calls.  
3. Use Remote Access Admin from Windows NT  
Administrative Tools to see if ISDN RAS  
incoming ports are active.  
4. Make sure your system administrator has given the  
remote user right to connect.  
5. Check that the protocol(s) used by the remote user  
(IP, IPX/SPX, or NetBEUI) are configured in the  
RAS server.  
6. Use SynWatch to see if an ISDN connection  
problem exists. (Does SynWatch see the ISDN call  
in progress? Is this call accepted by the remote  
system?)  
7. Use SynWatch to see if a PPP negotiation problem  
exists. Check the remote user ID and password.  
Multilink is not  
enabled in the  
RAS phonebook  
entry properties  
Select the Enable Multilink option in the RAS  
Network Configuration. (See Index of Common Tasks  
on page 115.)  
Multilink  
1. Make sure that your ISDN subscription and the  
remote ISDN subscription offer as many B channels  
as the multilink requires.  
connection does  
not connect all  
ISDN channels  
required  
2. Make sure that the number of free ISDN channels is  
sufficient for this multilink call. (Check both sides  
of the connection).  
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Chapter 7: Troubleshooting  
Problem  
Possible Solution(s)  
RAS initialization Look up the failure cause in your Microsoft RAS  
failed in the  
documentation.  
driver-event log  
No valid  
1. Check whether the adapter and the associated  
drivers are installed correctly. (See Index of  
Common Tasks on page 115.)  
configuration  
message in  
SynWatch  
configuration  
panel  
2. In the WAN Adapter Setup program, check that  
CSU activation  
If a message appears at load time informing you that  
failed at load time the CSU activation failed, you probably entered an  
invalid password for CSU activation.  
Enter the password again to activate the CSU and  
reload. See Editing DS1 Properties (North America  
Only) on page 58 for additional information.  
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Problems and Possible Solutions  
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ASpecifications  
A
Adapter Specifications  
Item  
Specification  
Host Bus Interface  
PCI Form Factor  
PCI Local Bus Revision 2.1  
Length: 174.6 mm  
Width: 106.7 mm  
Depth: 17.2 mm  
Host Data Transfer  
Adapter with 2 PRI ports: 8MB dual port DRAM  
Adapter with 1 PRI port: 4MB dual port DRAM  
Optional Functions  
Operating Power  
32-bit, 33-MHz local bus  
1.3A maximum @ 5.0 VDC  
Operating Environment  
Temperature  
Relative humidity  
Altitude  
0–55° C / 32–131° F  
10–95% noncondensing  
0–15,000 feet  
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Storage Environment  
Storage Environment  
This section assumes the adapter is stored in its original anti-  
static bag and box.  
Temperature  
-20–85° C / -4–185° F  
Relative humidity  
LAN and storage adapters: 10–95%  
noncondensing  
WAN adapters: 5–95%  
noncondensing  
Altitude  
0–50,000 feet  
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BUsing the SynWatch  
Utility  
B
Overview  
The SynWatch utility is a protocol analyzer that enables you to  
watch frames exchanged between the adapter and the ISDN  
network. This powerful utility helps you track communication  
establishment on the ISDN D channel, as well as data traffic on  
ISDN B channels. Each ISDN channel has a stand-alone  
configuration, and can be selected or deselected.  
SynWatch provides diagnostics for ISDN connection failures.  
It helps you detect PPP connection failures (for example, PPP  
negotiation using Remote Access Service).  
SynWatch interprets exchanged frames according to several  
protocols. (Remote Access Service uses the PPP protocol.) It  
displays these frames according to the appropriate protocol.  
This appendix explains how to do various SynWatch tasks,  
such as:  
Access online help  
Start the utility  
Use mouse buttons to select SynWatch functions  
Watch ISDN channels  
Watch ISDN Layer 1 alarms  
Stop and freeze the display  
Change the watch mode  
Edit ISDN channel settings  
Save and edit frames.  
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Accessing Online Help  
Accessing Online Help  
For detailed information about the functions described in this  
appendix, see the SynWatch online help. You can access online  
help in the following ways:  
Use the menu command Help to display the main online  
help.  
Press F1 to display contextual help in a pop-up window.  
Move the cursor over a window control to display a  
pop-up with the name of the control.  
Starting SynWatch  
NOTE  
The iSPAN-PRI is listed as the 5535 adapter in SynWatch  
dialogs.  
To start Synwatch, from the Start menu, select Programs,  
then INTERPHASE WAN Adapters, and then SynWatch.  
The main SynWatch dialog appears:  
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Figure B-1. Main SynWatch dialog  
The main SynWatch dialog has two sections:  
The left side is the configuration panel. It displays the  
adapter description. The configuration panel is used to  
activate or deactivate frame watching.  
The right side is the monitor panel. It displays  
exchanged frames.  
The configuration panel displays the adapter description in a  
tree view with the following levels:  
• First level: Name of the computer  
• Second level: Adapter  
• Third level: Ports available on an adapter  
• Fourth level: Channels available on a port  
Each port has one ISDN D channel and 23 ISDN B  
channels (on an American ISDN switch), or 30 ISDN B  
channels (on an ETSI ISDN switch).  
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Mouse Button Functions  
Mouse Button Functions  
Synwatch manages configuration panel mouse clicks as  
follows, depending on whether the ISDN channel is selected or  
deselected.  
Left-click the checkbox beside the channel to activate  
or deactivate frame watching for that channel.  
To select or deselect all of a port’s channels, left-  
click the checkbox beside the port. To select or  
deselect all of an adapter’s ports, left-click the  
checkbox beside the adapter.  
When you choose to activate frame watching, a list of  
watch modes appears. After you select a mode, frame  
watching begins for the selected channel(s).  
For more information about watch modes, see the  
following sections.  
Right-click to change the watch mode of a currently  
selected channel.  
If a channel is not selected, right-clicking has the  
same effect as left-clicking.  
Watching ISDN Channels  
Synwatch provides options for watching one or all ISDN  
channels.  
Watching the ISDN D Channel  
The ISDN D channel is generally used to transmit signalling  
frames such as call in progress, incoming call, or call accepted.  
Watching this channel gives you diagnostic information about  
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Appendix B: Using the SynWatch Utility  
the ISDN connection phase. For example, if a RAS connection  
fails (during either dial-in or dial-out), the first channel to  
watch is the ISDN D channel.  
To activate watching on an ISDN D channel:  
1. Select the channel in the configuration panel of the  
Synwatch dialog.  
A list of watch modes appears:  
Figure B-2. ISDN D Channel Watch Modes  
2. To activate frame logging, select one of the watch  
modes:  
Select LAPD to see detailed descriptions of  
signalling frames.  
Select LAPD (reduced) to see brief descriptions of  
signalling frames.  
Select Hexadecimal Dump to see Hexadecimal  
dump of signalling frames (in Hexadecimal Dump  
mode, frames are not analyzed).  
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Watching ISDN Channels  
Watching ISDN B Channels  
NOTE  
Before establishing a call, you cannot know which ISDN B  
channel will be used. Therefore, to be sure to capture call  
data, you must activate traces for all the ISDN channels.  
ISDN B channels are used to transmit data frames after an  
ISDN connection is established. The first few data frames  
exchanged between local and remote sites correspond to a  
second connection phase to allow the establishment of the  
upper layer (for example, the PPP protocol).  
1. To activate watching on one ISDN B channel, select  
that channel in the configuration panel of the SynWatch  
dialog.  
To activate watching on all ISDN channels, select the  
PRI port related to the adapter (Port #0 or Port #1) in the  
configuration panel of the Synwatch dialog.  
A list of watch modes appears:  
Figure B-3. ISDN B Channel Watch Modes  
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Appendix B: Using the SynWatch Utility  
2. To activate frame logging for the selected channel or  
port, select one of the watch modes (RAS uses the PPP  
Protocol):  
X25  
PPP  
Frame Relay  
SDLC  
QLLC  
Hexadecimal Dump  
For detailed information about each watch mode, see  
SynWatch online help.  
Watching ISDN Layer 1 Alarms  
ISDN Layer 1 alarms are managed by the adapter, and are  
activated when physical events occur.  
To display these alarms using SynWatch:  
1. In the Configuration panel of the SynWatch dialog,  
right-click the PRI port for which to display alarms.  
2. Select to enable Layer 1 alarms.  
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Stopping and Freezing the Display  
Stopping and Freezing the Display  
To stop watching channels and discard frame information, do  
the following:  
To stop watching…  
Deselect this…  
A channel  
the channel in the configuration panel.  
the port in the configuration panel.  
the adapter in the configuration panel.  
All of a port’s channels  
All of an adapter’s ports  
When you stop watching channels by deselecting the channel,  
port, or adapter, SynWatch discards all frame information for  
the affected channel(s).  
To read the display more easily, you can also interrupt channel  
watching and freeze the frame information display in the  
monitor panel.  
To freeze the display, from the Watch menu, select  
Freeze.  
To resume display at the point where it stopped,  
deselect Freeze from the Watch menu.  
Changing the Watch Mode  
SynWatch can reinterpret all frames displayed in the monitor  
panel into another protocol. You can change the watch mode,  
enabling SynWatch to reinterpret the frame protocol.  
Here is an example of when it is useful to change the watch  
mode: if the ISDN D channel is in LAPD (reduced) mode  
when an ISDN connection fails. LAPD (reduced) displays  
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Appendix B: Using the SynWatch Utility  
only an ISDN disconnection. Changing to LAPD displays  
more details about the cause of the disconnection (for  
example, user busy or user not responding).  
Changing the watch mode is also useful if you are watching an  
ISDN frame in Hexa Dump mode while PPP frames are being  
exchanged. Reinterpreting associated information in PPP  
Protocol mode makes this information more meaningful and  
easier to read.  
If you want SynWatch to reinterpret an ISDN channel’s frame  
information, right-click on a channel, and change the watch  
mode as required.  
Editing ISDN Channel Settings  
The monitor panel displays information about each exchanged  
frame listed in text lines in the monitor panel. You can define  
different display fonts and/or color(s) for each ISDN channel.  
To change the font or color settings:  
1. In the configuration panel, right-click the ISDN channel  
whose display settings you want to change, and then  
select Settings from the menu.  
2. When the SynWatch dialog appears, select the Colors  
tab to display the Colors dialog:  
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Saving and Editing Frames  
Figure B-4. ISDN Channel Settings  
3. Choose the font and/or color(s) you want to use for this  
channel, and click OK.  
SynWatch updates the monitor panel with your new settings  
immediately.  
Saving and Editing Frames  
You can use the SynWatch Save option to save all frame  
information recorded in the monitor panel as an ASCII (text)  
or binary file.  
You can read a text file using any text editor, but SynWatch  
cannot read or reinterpret the text file. On the other hand,  
SynWatch can read or reinterpret a binary file.  
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CUsing the LoopTest Utility  
C
Overview  
The LoopTest utility enables you to check your ISDN line  
quickly and easily. It checks for electrical problems, hardware  
connectivity, and ISDN compatibility problems.  
LoopTest also tests the adapter’s ISDN line by establishing 2  
ISDN B channels in a loopback connection. One channel is set  
up to accept incoming calls, and the other channel calls the first  
channel. When the connection is established, the calling  
channel sends data, which is checked when it gets to the  
receiving channel. At the end of the test, LoopTest stops the  
communication. If an error occurs during testing, LoopTest  
displays a warning and stops the communication at that point.  
This appendix explains how to perform various LoopTest  
tasks, including:  
Access online help  
Test your ISDN line  
Display and save events  
Customize LoopTest  
Understand LoopTest error messages  
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Accessing Online Help  
Accessing Online Help  
For detailed information about the functions described in this  
appendix, see the LoopTest online help. You can access online  
help in the following ways:  
Use the Help menu command to display the main online  
help.  
Press F1 to display contextual help in a pop-up window.  
Move the cursor over a window control to display a  
pop-up with the name of the control.  
Testing your ISDN Line  
To check your ISDN line, do the following:  
1. Before executing the LoopTest, and to avoid incoming  
call conflicts, disable the RAS Server, as follows:  
a. From the Start menu, select Programs, then  
Administrative Tools (Common), and then  
Remote Access Admin.  
The following dialog displays information about the  
5535 (iSPAN-PRI) server:  
Figure C-1. Remote Access Admin  
b. From the Server menu, select Stop Remote Access  
Service.  
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2. From the Start menu, select Programs, then  
INTERPHASE WAN Adapters, and then LoopTest.  
The main LoopTest dialog appears:  
Figure C-2. LoopTest main dialog  
3. Select the port to test from the drop-down list (if your  
adapter has two PRI ports), and enter your own ISDN  
number.  
4. Click Test.  
The diagnostic field describes the test result. If the  
message Test Passed appears, your ISDN line is  
working and RAS dial-in or dial-out can be done.  
If an error occurred, LoopTest displays information  
about the cause and circumstances of the error. For  
more detailed information about these messages, see  
Understanding LoopTest Messages on page 94.  
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Displaying and Saving Events  
NOTE  
If you want to test more than two B channels or more than  
one port simultaneously, launch several instances of the  
utility and repeat steps 2 to 4 for each channel or port.  
(You can change the number of frames sent if you want a  
longer test—see Setting the Number of Frames to Send on  
page 93).  
5. To re-enable the RAS Server:  
a. From the Start menu, select Programs, then  
Administrative Tools (Common), and then  
Remote Access Admin.  
b. From the Server menu, select Start Remote Access  
Service.  
c. If Windows NT does not display the name  
automatically, enter the server name preceded by  
two backslashes (\\). To determine the server name,  
see Index of Common Tasks on page 115.  
d. Click OK.  
Displaying and Saving Events  
The event list is an additional window at the bottom of the  
LoopTest main dialog that displays communication events,  
such as communication established between the two B  
channels, and data being sent on one B channel.  
To show or hide the LoopTest event list:  
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Appendix C: Using the LoopTest Utility  
1. Access the LoopTest main dialog, as described in steps  
1 and 2 of Testing your ISDN Line on page 90.  
2. Select Display event list from the Test menu.  
To save the event list to an ASCII (text) file, selecting Save or  
Save as (to save a previously saved file with a different name)  
from the Test menu.  
You can set the number of frames you want LoopTest to send  
during communication.  
To set the number of frames to send:  
1. Access the LoopTest main dialog, as described in step 2  
of Testing your ISDN Line on page 90.  
2. Select the Parameters option from the Test menu to  
display the Test Parameters dialog.  
Figure C-3. LoopTest parameters  
3. Enter the number of frames in the Iterations count  
field. The higher the iterations count, the longer the test  
duration.  
(The sub-address is not used for the iSPAN-PRI  
testing.)  
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Understanding LoopTest Messages  
Understanding LoopTest Messages  
The Diagnostic field in the main LoopTest dialog displays  
LoopTest test results:  
Figure C-4. LoopTest Main Dialog  
The following table describes diagnostic messages:  
Message  
Cause  
Test passed  
LoopTest detected no errors during testing.  
Card missing or  
non-ISDN  
An error occurred before accessing the network.  
Possible causes are:  
The adapter is not installed.  
The drivers are not properly installed.  
LoopTest could not find an ISDN port on the  
adapter. To check for ISDN ports:  
a. From the Start menu, select Programs, then  
INTERPHASE WAN Adapters, and then WAN  
Setup.  
b. Make sure the firmware contains the ISDN layer.  
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Message  
Cause  
Driver Not  
Loaded  
The adapter driver was not in a working state when  
LoopTest was launched. Possible causes are:  
The adapter is not installed.  
The driver is not installed, or is improperly installed.  
The firmware is invalid (ISDN layer not present) or  
not loaded. To check the firmware status:  
a. From the Start menu, select Programs, then  
INTERPHASE WAN Adapters, and then WAN  
Setup.  
b. See if the microcode is loaded (LEDs must be  
green), and check its characteristics (ISDN layers  
must appear).  
Driver access  
denied  
This error occurs in the following situations:  
You are executing more than the maximum 15  
instances of LoopTest.  
The driver is not installed, or is improperly installed.  
Connection failed The connection cannot be established, and the ISDN  
network has not supplied a reason. This error generally  
occurs when the dialing number is wrong.  
ERROR:  
Connection cut  
off  
The connection was cut off during data exchange with  
no notification from or to the network. This error  
generally occurs when the ISDN cable is removed  
during testing.  
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Understanding LoopTest Messages  
Message  
Cause  
Test failed  
The connection between the two ISDN B channels  
could not be established before time-out because  
another application answered the call. The Remote  
Access Server was probably running when the test  
started. To restart the test:  
1. From the Start menu, select Programs, then  
Administrative Tools (Common), and then  
Remote Access Admin.  
2. From the Server menu, select Stop Remote Access  
Service.  
3. Launch LoopTest again as described in Testing your  
ISDN Line on page 90.  
ERROR: The  
pattern does not  
arrive on the  
other end  
When the connection is established, the test sends a  
pattern on one B channel, and should receive it on the  
other B channel. This message occurs when the pattern  
is lost or invalid. Possible causes are:  
OR  
The test application might be connected to another  
application.  
ERROR: A bad  
pattern has been  
received: frame  
<number>  
The ISDN number might be wrong.  
An incoming call from another application arrived  
and was answered by LoopTest.  
The line or the network is defective.  
Test aborted  
This message is displayed with an ISDN standard  
clearing cause.  
The corrective actions depend on the displayed cause.  
(For example, check your ISDN number if No user  
response or Incomplete Address messages appear).  
Other messages  
You canceled the test in progress by clicking Stop.  
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DUsing RAS Utilities  
D
Overview  
To improve Microsoft Remote Access Service features, several  
RAS utilities have appeared on the market. This appendix  
provides a general description of the following popular RAS  
utilities:  
RAS Manager  
RasTracker  
Routing and Remote Access Service (RRAS)  
RAS Manager  
RAS Manager, from NTP Software, is a client/server  
application that provides full-time control, real-time  
monitoring, and session-by-session accounting for RAS  
connections on a user-by-user basis.  
RAS Manager enables you to:  
Establish and automatically enforce a RAS  
management policy  
Generate RAS use information for your corporate  
charge back system  
Allow or deny RAS access to users  
Control the length of RAS sessions  
Limit RAS access to specific servers  
Specify network peak- and off-hour time limits  
Create custom time-remaining online messages  
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RasTracker  
For more information about RAS Manager, see the following  
web site: www.ntstorage.com  
RasTracker  
RasTracker, from Northern Technologies, is a client/server  
application that works in real-time to provide you a constantly  
accurate view of the use of resources. RasTracker logs all  
actions so that you can monitor which ports are used, when, by  
which accounts.  
RASTracker enables you to:  
Identify which users can connect to which ports  
Specify times during which a user is allowed access  
Set a maximum connection time for per connection for  
a user  
Set a maximum total time for all of a user’s connections  
For more information about RasTracker, see Windows NT  
products at the following web site: www.optimus.co.uk  
Routing and Remote Access Service  
Routing and Remote Access Service (RRAS), from Microsoft  
Corporation, provides advanced routing and internetworking  
capabilities. It makes Windows NT Server an even more  
compelling platform for communications.  
Routing and Remote Access Service features include:  
A unified service for routing and remote access that's  
integrated with the operating system  
A full set of routing protocols for IP and IPX (including  
OSPF by Bay Networks)  
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Appendix D: Using RAS Utilities  
An easy, intuitive, remotable graphical user interface  
and command line interface with scripting  
APIs for third party routing protocols, user interface,  
and management  
Demand-dial routing  
PPTP server-to-server for secure Virtual Private  
Networks  
RADIUS client support  
For more information about RRAS, see the following web site:  
www.microsoft.com  
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EUsing the LineTest Utility  
E
Overview  
CAUTION  
The LineTest utility should be used only in cases of  
trouble at installation, and only with Telco agreement.  
When an adapter port is working properly, it is in Operational  
mode. The LineTest utility enables you to set port modes so  
that you can do low-level testing.  
This appendix explains how to do the following LineTest  
tasks:  
Access online help  
Set port testing and clock modes  
Accessing Online Help  
For detailed information about the functions described in this  
appendix, see the LineTest online help. You can access online  
help in the following ways:  
Use the Help menu command to display the main online  
help.  
Press F1 to display contextual help in a pop-up window.  
Move the cursor over a window control to display a  
pop-up with the name of the control.  
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Determining the Current Port Mode  
Determining the Current Port Mode  
NOTE  
The iSPAN-PRI is listed as the 5535 in LineTest utility  
dialogs.  
To determine the port’s current mode:  
1. From the Start menu, select Programs, then  
INTERPHASE WAN Adapters, and then LineTest. The  
main LineTest dialog appears.  
Figure E-1. LineTest Dialog  
On this dialog, animated port icons and a text message  
provide a continuously updated status of the port mode.  
Setting Port and Clock Modes  
To set port and/or clock modes on the adapter:  
1. Access the LineTest dialog, as described in step 1 of  
Determining the Current Port Mode on page 102.  
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2. Click Select mode to display the Port Test  
Configuration dialog.  
Figure E-2. Port Test Configuration Dialog  
3. Select the appropriate port or clock mode for your  
testing or operating needs.  
The following sections provide detailed information  
about setting these modes.  
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Setting Port and Clock Modes  
Loopback Mode  
Loopback mode is a transmission state in which the signal  
received by the port is returned to the sender. Use this mode  
when the remote end (the Telco, for example) is testing your  
line; all information sent is returned to the remote end.  
To select this mode, select Loopback mode on the Port Test  
Configuration dialog (shown in Figure E-2 on page 103).  
Two loopback settings are available:  
Line loopback  
The signal returned to the loopback command source  
consists of the full signal. Bit sequence integrity is  
maintained. No change in framing occurs, and no  
bipolar violations are removed. This is the default  
loopback setting.  
Payload loopback  
The signal returned to the loopback command source  
consists of the payload of the received signal and  
newly-generated ESF framing.  
To select one of these loopback modes:  
1. Click Options on the LineTest Configuration Dialog.  
The LineTest Options dialog appears:  
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Figure E-3. Port Options dialog  
2. Select the LoopTest setting you want to use.  
PRBS Generator and Monitor Mode  
The PRBS Generator and Monitor mode causes a port to  
generate and transmit Pseudo Random Bit Sequences online  
while it tries to synchronize on the received signal.  
CAUTION  
Use this mode only with Telco agreement. Also, when you  
use this mode, make sure that remote equipment is set to  
loopback mode.  
To select this mode, select PRBS Generator and Monitor  
mode on the Port Test Configuration dialog (shown in  
Figure E-2 on page 103).  
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Setting Port and Clock Modes  
When this mode is selected, the text message portion of the  
LineTest main dialog displays the following synchronization  
results:  
Message  
Meaning  
No error  
The receiving bit sequences completed, and  
the port found no errors when comparing  
sent and received bit sequences.  
X bits in error/sec The port is comparing received bit  
sequences with sent bit sequences.  
Each erroneous bit found is added, and the  
sum is displayed each second.  
Not synchronized The port is unable to recognize what it sent.  
After a test has completed, you must return the port used for  
testing to Operational mode so that it can handle incoming and  
outgoing communications.  
To return the port to Operational mode, select Operational  
mode on the Port Test Configuration dialog (shown in  
Figure E-2 on page 103).  
Before closing the LineTest utility, you are requested to restore  
each port in testing mode to the operational mode.  
Clock Modes  
In some test configurations (such as back-to-back  
configurations), a port must use the remote adapter clock to  
successfully synchronize on the received signal.  
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Appendix E: Using the LineTest Utility  
In such configurations, the clock of the local port must be in  
slave mode, and the clock of the remote adapter must be in  
master mode (which is the default clock type).  
To set the clock mode:  
1. Click Options on the Port Test Configuration Dialog  
(shown in Figure E-2 on page 103).  
The Port Options dialog appears:  
Figure E-4. LineTest Options dialog  
2. Select the clock setting you want to use.  
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Setting Port and Clock Modes  
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FUsing the LineStatus  
Utility  
F
Overview  
The LineStatus utility enables you to see what's wrong when a  
problem occurs with your network adapter (for example, if you  
cannot connect to a remote site or if no one can connect to your  
host).  
This appendix explains how to do the following:  
access online help  
interpret alarm, error, loopback, and statistics  
information.  
Accessing Online Help  
For detailed information about the functions described in this  
appendix, see the LineStat online help. You can access online  
help in the following ways:  
Use the Help menu command to display the main online  
help.  
Press F1 to display contextual help in a pop-up window.  
Move the cursor over a window control to display a  
pop-up with the name of the control.  
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Interpreting LineStatus Indicators  
Interpreting LineStatus Indicators  
NOTE  
The iSPAN-PRI is listed as the 5535 in the LineStatus  
dialog.  
The LineStatus dialog displays LEDs and statistics about each  
adapter port. It notifies you of alarms, errors, loopback mode,  
and statistics related to the port. When a port is operating under  
normal conditions, all LEDs are grey.  
To view LineStatus information:  
1. From the Start menu, select Programs, next  
INTERPHASE WAN Adapters, and then LineTest.  
The main LineTest dialog appears.  
Figure F-1. Main LineStatus dialog  
The following sections provide detailed information about  
LineStatus LEDs and statistics.  
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Appendix F: Using the LineStatus Utility  
Alarm LEDs  
The following alarm LEDs indicate connection problems that  
result from line failures:  
LED  
Meaning  
LOS  
Loss of Signal. Typically appears when no electrical signal is  
detected. (check if line is plugged on the adapter and on the  
network interface).  
LOF  
AIS  
Loss of Frame (also known as Red Alarm) appears when many  
frames are lost because of framing errors. The terminal is unable  
to synchronize on the DS1 signal.  
Alarm Indication Signal (also known as Blue Alarm).  
Transmitted instead of the normal signal to maintain  
transmission continuity. Also indicates to the receiving  
equipment that a transmission interruption occurred either at the  
equipment originating the AIS signal, or upstream of the  
originating equipment.  
RAI  
Remote Alarm Indication (also known as Yellow Alarm).  
Transmitted in the outgoing direction when a terminal  
determines that it has lost the incoming signal.  
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Interpreting LineStatus Indicators  
Error LEDs  
The following error LEDs indicate port error events that  
generate communication problems:  
LED  
Meaning  
BPV  
BiPolar Violation. For an AMI-coded signal, the occurrence of a  
pulse of the same polarity as the previous pulse causes a BPV  
error event.  
PCV  
CS  
Path Coding Violation.  
In D4 and E1-nonCRC formats, a frame synchronization bit  
error.  
In ESF and E1-CRC formats, a CRC error.  
Controlled Slip. Results from the replication or deletion of the  
payload bits of the DS1 frame.  
A Controlled Slip may be performed when there is a timing  
difference between a synchronous receiving terminal and the  
received signal.  
Loopback LEDs  
The following Loopback LEDs indicate whether the port is in  
a loopback mode (which can be why it isn't running normally):  
LED  
Meaning  
Payload The signal returned toward the source of the loopback command  
consists of the payload of the received signal (with bit sequence  
integrity retained), and newly-generated ESF framing.  
Line  
The signal returned to the loopback command source consists of  
the full signal. Bit sequence integrity is maintained, framing is  
not changed, and Bipolar Violations are not removed. (See Error  
LEDs on page 112 for information about Bipolar violations.)  
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Appendix F: Using the LineStatus Utility  
Statistics Parameters  
The following statistics fields display performance parameters  
accumulated during the last 24 hours the interface is running:  
Parameter  
Meaning  
Uptime  
Length of time that the interface has been running.  
UnAvailable  
Seconds  
(Also known as UAS). Number of seconds that the  
interface is unavailable. The DS1 interface is considered  
unavailable from the onset of 10 contiguous SESs, or the  
onset of the condition leading to a failure.  
Errored  
Seconds  
(Also known as ES). Number of seconds during which any  
the following have existed:  
One or more PCV  
One or more LOF  
One or more CS  
Detected AIS defect  
Severely  
Errored  
Seconds  
(Also known as SES). For ESF signals, number of seconds  
during which any of the following have existed:  
320 or more PCVs  
One or more LOFs  
Detected AIS defect  
CSs are not included in this parameter.  
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Interpreting LineStatus Indicators  
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GQuick Reference of  
Common Tasks  
G
Overview  
This section explains how to complete common tasks  
associated with the iSPAN-PRI adapter. For more detailed  
information about RAS tasks, see your RAS documentation.  
Index of Common Tasks  
For information about how to…  
See page...  
Determine which version of Windows NT Service Pack is  
installed.  
116  
Determine the server name needed to start the Remote Access  
Server.  
116  
117  
Know which adapter’s port is used when calling with an ISDN  
RAS port.  
See if the drivers are running.  
117  
118  
118  
119  
119  
119  
119  
119  
119  
120  
Open the Remote Access Setup.  
Bind a protocol to an ISDN RAS Port.  
Configure a RAS port to accept incoming calls.  
Configure a RAS port to dial out.  
Manage RAS incoming ports.  
Determine how many remote users are connected.  
Determine how many ports are available.  
Make a RAS outgoing call.  
Configure a multilink connection.  
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Procedures  
For information about how to…  
See page...  
Enable IPX or IP routing.  
121  
122  
123  
Allow a remote user to set a specific IP address.  
Supply an IP address from a static address pool to a remote  
user.  
Disconnect an ISDN port automatically when no data traffic  
occurs after a specified length of time.  
124  
Procedures  
NOTE  
The iSPAN-PRI is listed as the 5535 in software dialogs.  
If you want to...  
Do this...  
Determine which  
version of the  
Windows NT  
Service Pack is  
installed  
1. From the Start menu, select Programs, then  
Administrative Tools (Common), and then  
Windows NT Diagnostics.  
2. Select the Version tab. The Service Pack currently  
installed is displayed just after the Windows NT  
version.  
Determine the  
server name needed  
to start the RAS  
Server  
1. From the Start menu, select Settings, and then  
Control Panel.  
2. Double-click the Network icon, and select the  
Identification tab. The displayed computer name  
is the server name needed by the RAS Server.  
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Appendix G: Quick Reference of Common Tasks  
If you want to...  
Do this...  
Know which  
Note the following (assuming that the iSPAN-PRI is  
adapter’s port is  
used when calling  
with an ISDN RAS  
port  
the only ISDN RAS-capable device):  
Port #0: ISDN 1 - 23 ( USA)  
ISDN 1 - 30 (Europe)  
Port #1: ISDN 24 - 46 (USA)  
ISDN 30 - 60 (Europe)  
See if the drivers  
are running  
1. From the Start menu, select Programs, then  
Administrative Tools (Common), and then  
Event Viewer. The following messages must  
appear:  
SynSV6 The Device \Device\SynSV6 has been  
successfully created. Its symbolic link name is  
\DosDevices\SynSV6.  
SynSYS Adapter SynCard0 Opened.  
SynSYS SynSys Driver Loaded.  
2. From the Start menu, select Settings, and then  
Control Panel.  
3. Double-click the Devices icon. The following  
devices must appear in the Devices list with a  
status of Started:  
Interphase 5535 RAS ISDN  
Interphase SYNOS V6 API  
Interphase WAN Adapters  
In addition, the software LEDs must be green in the  
WAN Adapter Setup dialog and the Interphase 5535  
RAS Support Properties dialog.  
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Procedures  
If you want to...  
Do this...  
Open Remote  
Access Setup  
1. From the Start menu, select Settings, and then  
Control Panel.  
2. Double-click the Network icon, and select the  
Services tab to display the Services dialog:  
3. From the Network Services list, select Remote  
Access Service, and then click Properties.  
Figure G-1. Remote Access Setup  
Bind a protocol to  
an ISDN RAS Port  
1. Open the Remote Access Setup dialog. (See Open  
Remote Access Setup on page 118). Then click  
Network.  
NetBEUI, IPX/SPX, and TCP/IP protocols are  
available. RAS allows you to configure them  
differently depending on the connection type: dial-  
in or dial-out.  
2. Select the protocol(s) you want to bind to the  
adapter.  
NOTE: The more protocols you bind, the more  
memory RAS uses.  
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Appendix G: Quick Reference of Common Tasks  
If you want to...  
Do this...  
Configure a RAS  
port to accept  
incoming calls  
1. Open the Remote Access Setup dialog. (See Open  
Remote Access Setup on page 118). Then click  
Configure.  
2. Enable either the Receive calls only or the Dial  
out and Receive calls option.  
3. Confirm your choice by clicking OK.  
Configure a RAS  
port to dial out  
1. Open the Remote Access Setup dialog. (See Open  
Remote Access Setup on page 118). Then click  
Configure.  
2. Enable either the Dial out only or the Dial out and  
Receive calls option.  
3. Confirm your choice by clicking OK.  
Manage RAS  
incoming ports  
1. From the Start menu, select Programs, then  
Administrative Tools (Common), and then  
Remote Access Admin.  
2. View online help for instructions.  
Determine how  
many remote users  
are connected  
1. From the Start menu, select Programs, then  
Administrative Tools (Common), and then  
Remote Access Admin.  
2. View online help for instructions.  
Determine how  
many ports are  
available  
1. From the Start menu, select Programs, then  
Administrative Tools (Common), and then  
Remote Access Admin.  
2. View online help for instructions.  
Make a RAS  
outgoing call  
1. From the Start menu, select Programs, then  
Accessories, and then Dial-Up Networking.  
2. Create a new RAS phonebook entry if the  
phonebook is empty. (For more detailed  
information, see the RAS online help).  
3. Select an entry in the phonebook, and click the  
Dial button.  
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Procedures  
If you want to...  
Do this...  
Configure a  
multilink  
connection  
The Multilink PPP protocol aggregates several ISDN  
B channels to increase the bandwidth of PPP links.  
To enable this option, do the following:  
1. In the Network configuration:  
a. From the Start menu, select Settings, and then  
Control Panel.  
b. Double-click the Network icon, and select the  
Services tab to display the Services dialog.  
c. From the Network Services list, select Remote  
Access Service, and then click Properties.  
d. In the Remote Access Setup dialog, click  
Network to display the Network Configuration  
dialog.  
e. Select the Enable Multilink option.  
f. Save these settings and restart your computer.  
2. In the Phonebook entry:  
During phonebook entry creation, select the  
Multiple Lines option.  
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Appendix G: Quick Reference of Common Tasks  
If you want to...  
Do this...  
Enable IPX routing The RIP for NWLink IPX Service must be installed  
in the Windows NT Network Services list.  
1. From the Start menu, select Settings, and then  
Control Panel.  
2. Double-click the Network icon, and select the  
Protocol tab.  
3. From the protocols list, select NWLink IPX/SPX  
Compatible Transport, and then click  
Properties.  
4. Select the Routing tab, and enable the Enable RIP  
Routing option.  
NOTE: IPX routing is only activated if different IPX  
internal network numbers are assigned between the  
two network adapters. For more detailed information,  
see the Microsoft networking online help.  
Enable IP routing  
1. From the Start menu, select Settings, and then  
Control Panel.  
2. Double-click the Network icon, and select the  
Protocol tab.  
3. From the protocols list, select TCP/IP Protocol,  
and then click Properties.  
4. Select the Routing tab, and enable the Enable IP  
Forwarding option.  
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Procedures  
If you want to...  
Do this...  
Allow a remote user 1. From the Start menu, select Settings, and then  
to set a specific IP  
address  
Control Panel.  
2. Double-click the Network icon, and select the  
Services tab.  
3. From the services list, select Remote Access  
Service, and then click Properties.  
4. In the Remote Access Setup dialog, click  
Network.  
5. In the Network dialog, click the TCP/IP  
Configure button.  
6. In the RAS server TCP/IP Configuration dialog,  
enable the Allow remote clients to request a  
predetermined IP address option.  
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Appendix G: Quick Reference of Common Tasks  
If you want to...  
Do this...  
Supply an IP  
1. From the Start menu, select Settings, and then  
address from a  
static address pool  
to a remote user  
Control Panel.  
2. Double-click the Network icon, and select the  
Services tab.  
3. From the services list, select Remote Access  
Service, and then click Properties.  
4. In the Remote Access Setup dialog, click  
Network.  
5. In the Network dialog, click the TCP/IP  
Configure button.  
6. In the RAS server TCP/IP Configuration dialog,  
select the Use static address pool option.  
7. Enter an IP pool address.  
Using this method, the first IP address of the pool is  
assigned to the server. For example, the following  
figure shows IP addressing with address pool  
192.1.1.1 to 192.1.1.30:  
Remote Access Server  
(Windows NT Server)  
192.1.1.1  
ISDN  
Remote Client 1  
192.1.1.2  
Remote Client 2  
192.1.1.3  
Figure G-2. IP addressing  
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Procedures  
If you want to...  
Do this...  
Disconnect an  
ISDN port  
1. From the Start menu, select Settings, and then  
Control Panel.  
automatically when  
no data traffic  
occurs after a  
specified length of  
time  
2. Double-click the Network icon, and select the  
Adapter tab.  
3. From the adapter list, select INTERPHASE 5535  
RAS ISDN support, and then click Properties.  
4. On the RAS Support dialog, enter an idle time-out  
value in the Idle Timeout field.  
NOTE: This inactivity time-out is assigned to all of  
the adapter’s ISDN channels.  
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HISDN Technology  
Overview  
H
Overview  
Integrated Services Digital Network (ISDN) is an  
internationally agreed-upon standard for end-to-end digital  
communications over the public switched network. ISDN  
includes specifications for signalling, long-distance  
transmission, bulk subscriber lines, and individual subscriber  
lines.  
Two types of ISDN service are currently available:  
Basic Rate Interface (BRI)  
Primary Rate Interface (PRI)  
Both BRI and PRI ISDN services have two types of digital  
channels: one ISDN D channel and multiple ISDN B channels.  
The ISDN D channel is generally used to transmit  
signalling and control information such as call-in-  
progress, incoming-call, or call-accepted information. It  
transmits information at a rate of 16 Kbps.  
The ISDN B channels transfer data (voice, circuit-  
switched data, and packet-switched data) at a rate of 56  
or 64 Kbps, depending on the local ISDN network.  
Basic Rate Interface  
The ISDN Basic Rate Interface consists of three digital  
channels: one D channel and two B channels. These channels  
can be used simultaneously, and are often referred to as 2B+D.  
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Primary Rate Interface  
Each ISDN B channel can be used separately to allow two  
different connected users at the same time. The ISDN B  
channels can also be combined to provide a total bandwidth of  
128 Kbps.  
Primary Rate Interface  
The ISDN Primary Rate Interface, like BRI, has one D  
channel, but it has more than two B channels. The number of  
B channels for PRI differs from the United States to Europe.  
In the United States and Japan, PRI consists of 24  
digital channels: one D channel and 23 B channels.  
In Europe, PRI consists of 31 digital channels: one D  
channel and 30 B channels.  
These channels can all be used simultaneously, and are often  
referred to as 23B+D (for the United States and Japan) or  
30B+D (for Europe).  
Each ISDN B channel can be used separately to allow multiple  
connected users at the same time. The ISDN B channels can  
also be combined to provide a total bandwidth of 1920 Kbps  
for Europe, or 1472 Kbps for the United States and Japan.  
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IRegulatory  
Statements  
I
FCC  
iSPAN-PRI FCC Part 15 Regulatory Compliance  
This equipment has been tested and found to comply with the  
limits for a Class A digital device, pursuant to part 15 of the  
FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference when the equipment is  
operated in a commercial environment. This equipment  
generates, uses, and can radiate radio frequency energy and, if  
not installed and used in accordance with the instruction  
manual, may cause harmful interference to radio  
communications. Operation of this equipment in a residential  
area is likely to cause harmful interference, in which case the  
user will be required to correct the interference at his own  
expense.  
FCC Part 68 Regulatory Compliance  
This ISDN adapter complies with Part 68 of the FCC Rules.  
The card includes a label that contains, among other  
information, the FCC registration number for this equipment.  
If requested, this information must be provided to the  
telephone company.  
The FCC Digital Interface Code of this equipment is 04DU9-  
1SN.  
The FCC Service Order Code is 6.0N.  
The USOC jack for this equipment is RJ48X.  
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FCC  
An FCC compliant telephone cable and modular plug are  
provided with this equipment. This equipment is designed to  
be connected to the telephone network or premises wiring  
using a compatible modular jack, which is Part 68 compliant.  
This equipment cannot be used on telephone company-  
provided coin service. Connection to Party Line Service is  
subject to state tariffs.  
If this equipment causes harm to the telephone network, the  
telephone company will notify you in advance that temporary  
discontinuance of service may be required. If advance notice is  
not practical, the telephone company will notify the customer  
as soon as possible. Also, you will be advised of your right to  
file a complaint with the FCC if you believe it is necessary.  
The telephone company may make changes in its facilities,  
equipment, operations, or procedures that could affect the  
operation of the equipment. If this happens, the telephone  
company will provide advance notice so you can make  
necessary modifications to maintain uninterrupted service.  
If you experience trouble with this equipment, please contact  
Interphase Corporation at 214-654-5000 for warranty  
information. If the trouble causes harm to the telephone  
network, the telephone company may request the removal of  
the equipment from the network until the problem is resolved.  
No repairs may be performed by the customer.  
It is recommended that the customer install an AC surge  
arrester in the AC outlet to which this device is connected. This  
is to avoid damaging the equipment caused by local lightening  
strikes and other electrical surges.  
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Appendix I: Regulatory Statements  
Canada  
Industry Canada CS-03 Notice  
The Industry Canada label identifies certified equipment. This  
certification means that the equipment meets certain  
telecommunications network protective, operational and  
safety requirements as prescribed in the appropriate Terminal  
Equipment Technical Requirements document(s). The  
Department does not guarantee the equipment will operate to  
the user’s satisfaction.  
Before installing this equipment, users should ensure that it is  
permissible to be connected to the facilities of the local  
telecommunication company. The equipment must also be  
installed using an acceptable method of connection. The  
customer should be aware that compliance with the above  
conditions may not prevent deterioration of service in certain  
situations.  
Repairs to certified equipment should be coordinated by a  
representative designated by the supplier. Any repairs or  
alterations made by the user to this equipment, or equipment  
malfunction, may give the telecommunication company cause  
to request the user to disconnect the equipment.  
Users should ensure for their own protection that the electrical  
ground connections of the power utility, telephone lines and  
internal metallic water pipe system, if present, are connected  
together. This precaution may be particularly important in  
rural areas.  
Caution: Users should not attempt to make such connections  
themselves, but should contact the appropriate electric  
authority, or electrician, as appropriate.  
Standard Connecting Arrangement: CB-1D  
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Canada  
The Ringer Equivalence Number: not applicable to the  
Model 5535_2PRI_MVIP device.  
Notice: The Ringer Equivalence Number (REN) assigned  
to each terminal device provides an indication of the maximum  
number of terminals allowed to be connected to a telephone  
interface. The termination on an interface may consist of any  
combination of devices subject only to the requirement that the  
sum of the Ringer Equivalence Numbers of all the devices  
does not exceed 5.  
Tested to Comply with Canadian Standards  
This Class A digital apparatus complies with Canadian ICES-  
003.  
Cet appareil numérique de la classe A est conforme à la norme  
NMB-003 du Canada.  
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Appendix I: Regulatory Statements  
Europe  
Regulatory Information for Europe  
This equipment displays the CE 165 X mark to show that it has  
been tested and found to be in full compliance with the  
requirements of the Terminal Equipment, EMC and Low  
Voltage Directives (91/263/EEC, 89/336/EEC and 72/23/EEC,  
as amended by Directive 93/68/EEC).  
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EN60950–IEC950 Security Standard  
EN60950–IEC950 Security Standard  
This equipment complies with the EN60950–IEC950 security  
standard, with the following restrictions:  
The modem card must be used only in a data terminal  
equipment (DTE)—for example, a computer—with a  
screw-down cover or lid. Because unsafe voltages  
(TNV) exist on the modem card, disconnect the modem  
card from the telephone line while the cover (lid) of the  
DTE (computer) is removed.  
The card must be installed in the DTE in a way that  
ensures at least 2 mm of air space between the PCB card  
and any other components in the DTE.  
BABT Guidelines for ISDN Cards  
The ISDN cable(s) must remain disconnected from the  
telecommunications system until the card has been installed in  
a host which provides necessary protection of the operator.  
If you need to open the host equipment later for any  
reason, ISDN cable(s) must be disconnected prior to  
accessing the ISDN adapter.  
Accessory  
These cards are for use only with UL Listed personal  
computers that have instructions detailing installation of  
accessories by the user.  
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Glossary  
2B+D See BRI.  
23B+D See PRI.  
30B+D See PRI.  
802.2 IEEE Standards that govern the LLC within the Data Link  
layer of the OSI model. LLC frames carry user information between  
the nodes on a network and define the transmission of a frame between  
two stations. These standards are common across the various lower  
level standards within the Data Link and the Physical layers.  
802.3 IEEE Standards that govern the use of the CSMA/CD (Carrier  
Sense Multiple Access/Collision Detection) network access method  
used by Ethernet networks.  
802.5 IEEE Standards that govern the use of the token ring indicator  
and frame priority.  
Adapter A device, usually a user interface card, that physically con-  
nects an end station to the network medium (for example, twisted pair,  
coaxial, fiber).  
AIS (Alarm Indication Signal) PRI alarm, also known as Keep  
Alive or Blue signal. An unframed all-ones signal sent to maintain  
transmission continuity.  
AMI (Alternate Mark Inversion) A method of digitally encoding data  
as electrical signals on a link.  
ANSI (American National Standards Institute) An organization  
which coordinates, develops, and publishes standards used in the  
United States.  
AT&T 5ESS The name of a central office switch manufactured by  
AT&T. These switches use Custom (proprietary) or National ISDN-1  
(NI-1) software. ESS stands for Electronic Switching System.  
Attenuation Signal power lost in a transmission medium as the sig-  
nal travels from sender to receiver.  
B8ZS (Bipolar with 8 Zeros Substitution) Α method of digitally  
encoding data on a link. A modified form of AMI used in the USA.  
bandwidth Capacity for transmitting data through a given circuit.  
Generally, the greater the bandwidth, the more information can be sent  
through a circuit during a given amount of time.  
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Glossary  
B channel A 56 Kbps or 64 Kbps bearer channel. Typically used for  
delivering data or voice over ISDN.  
Bearer Service A type of telecommunications service that provides  
the capability to transmit a specific type of data such as voice or fax.  
Bonding Bonding is the act of combining two 64 Kbps B-channels  
to derive a 128 Kbps channel. This is done by establishing two B-chan-  
nel circuit-switched calls and combining them in the customer’s equip-  
ment (using Multilink PPP or the bonding specification) or by  
associating multiple B-channels in the network (multi-rate services).  
BPV (BiPolar Violation) A BPV error event for an AMI-coded sig-  
nal is the occurrence of a pulse of the same polarity as the previous  
pulse.  
BRI (Basic Rate Interface) A defined ISDN interface that includes  
two B channels and one D channel. Also known as 2B+D. B channels  
are used for voice and data while the D channel is generally used only  
for signalling within the telephone network.  
call bumping The ability to receive an incoming call during a  
bonded outbound call.  
CCITT (International Telephone and Telegraph Consultative  
Committee) See ITU (International Telecommunication Union) on  
page ITU (International Telecommunication Union).  
Centrex Local Public Exchange with PBX facilities.  
channel aggregation Channel aggregation combines multiple phys-  
ical channels into one logical channel of greater bandwidth.  
CO (Central Office) The site where the local Telco switches reside  
for all the telephone system’s call routing and other functions. This is  
the Telco side of the local loop. If the distance between your location  
and the central office switch exceeds 18,000 feet and/or the signal loss  
exceeds 35.0 dB, a repeater must be installed to allow ISDN service.  
configuration cycle A type of I/O cycle provided on the PCI bus to  
facilitate system configuration.  
CPE (Customer-Premises Equipment) All equipment that resides  
beyond the telephone service demarcation point. In the USA this typi-  
cally includes the NT1 and all ISDN devices. Customer equipment  
may also include inside wiring, as well as telephone modems, ISDN  
equipment, and so on.  
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Glossary  
CRC (Cyclic Redundancy Check) A bit errors detection technique  
that employs an algorithm to calculate a value for the information bits  
in a packet. The receiver, using the same algorithm, recalculates that  
value and compares it to the value received. If the two values do not  
agree, the transmitted packet is considered to be in error.  
CS (Controlled Slip) A CS is the replication or deletion of the pay-  
load bits of the DS1 frame. A Controlled Slip may be performed when  
there is a difference between the timing of a synchronous receiving ter-  
minal and the received signal.  
CSD (Circuit Switched Data) A dial-up data communications chan-  
nel which, once established, looks like a transparent data pipe. Also,  
the type of ISDN service required to utilize this capability of an ISDN  
circuit. Contrast with CSV.  
CSU/DSU (Channel Service Unit/ Data Service Unit) A device  
which incorporates the functions of a CSU and a DSU and interfaces  
between a Switched-56 (or Dedicated Digital Service) line and a user’s  
data equipment.  
CSV (Circuit Switched Voice) A dial-up communications circuit for  
voice grade communication. Also, the type of ISDN service required  
to use this capability of an ISDN circuit. Contrast with CSD.  
D channel One of the three standard channels on a BRI line. At 16  
Kbps, a D channel carries all signaling information and can carry low-  
speed packet data such as X.25 packet switching.  
demarc (demarcation point) The point on a customer’s premises  
where the line from the telephone company meets the customer’s wir-  
ing at the customer’s premises.  
Directory Number Your seven digit telephone number (without the  
area code), as found in the telephone directory. Each BRI connection  
can have up to two directory numbers, one for each B channel.  
DMA (Direct Memory Access) A fast method of moving data  
between two subsystems without processor intervention.  
DMS/DMS100 The name of a central office switch manufactured by  
Northern Telecom. These switches use Custom (proprietary) or  
National ISDN-1 (NI-1) software.  
DSU See CSU/DSU.  
ETS (European Telecommunications Standard)  
ETSI ETSI is the European Telecommunications Standards Insti-  
tute.  
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Glossary  
EuroISDN The European implementation of Q.931, providing a  
common standard for ISDN signalling within Europe. Issued by ETSI  
under the ETS 300 series standards.  
FCC (Federal Communication Commission) The U.S. government  
agency which regulates the telephone industry.  
HDB3 (High Density Bipolar 3) A method of digitally encoding data  
on a link. A modified form of AMI used in Europe.  
HDLC (High-level Data Link Control) A framing protocol specified  
by the ISO that can provide error-free Data Link layer services.  
host name A unique name that identifies each host machine on a  
network.  
IEEE (Institute of Electrical and Electronic Engineers) An informa-  
tion exchange organization. Among other functions, it coordinates,  
develops, and publishes network standards for use in the United States,  
following ANSI rules.  
IETF (Internet Engineering Task Force) Organization responsible  
for all Internet protocols (for example, IP, TCP, FTP).  
IP (Internet Protocol) A networking protocol for providing a con-  
nectionless (datagram) service to the higher transport protocol. It is  
responsible for discovering and maintaining topology information and  
for routing packets across homogeneous or heterogeneous networks.  
Combined with TCP, it is commonly known as the TCP/IP platform.  
IPX (Internetwork Packet eXchange Protocol) A connectionless  
Network layer protocol similar to IP.  
ISDN (Integrated Services Digital Network) An early, CCITT-  
adopted protocol reference model intended to provide a ubiquitous,  
end-to-end, interactive digital service for data, audio, and video. Syn-  
onym: narrowband ISDN.  
ISO (International Standards Organization) An international body  
that creates networking standards, including the OSI model.  
ITC (Independent Telephone Company) Any telephone company  
that was not originally part of AT&T.  
ITU (International Telecommunication Union) The international  
standards organization for telecommunications, previously known as  
the CCITT (International Telephone and Telegraph Consultative Com-  
mittee). For more information, see http://www.itu.ch  
KB (Kilobytes) One kilobyte is equivalent to 1024 bytes when refer-  
ring to memory size, and to 1000 bytes when referring to speed.  
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Glossary  
Kbps (Kilobits per second)  
KBps (Kilobytes per second)  
LAN (Local Area Network) A data communications system  
designed to operate over a limited geographic distance, such as a single  
building.  
LAP-D (Link Access Procedure-D) A Data Link layer procedure  
using D channel communications, typical of ISDN.  
LATA (Local Area Transport Area) This is the territory covered by  
an individual local telephone operating company.  
LEC (Local Exchange Carrier) The local phone company – either a  
Regional Bell Operating Company (RBOC) or an independent phone  
company – that provides local transmission services.  
LED Light Emitting Diode  
LLC (Logical Link Control) The upper half of the Data Link layer in  
LANs. Performs error control, broadcasting, multiplexing, and flow  
control functions. See also MAC (Medium Access Control).  
LLC/SNAP (Logical Link Control/SubNetwork Attachment Point)  
local Describes files and devices, such as disk drives, that are  
attached to, or on, your machine.  
Loop Qualification This is a test done by the phone company to  
make sure the customer is within the maximum distance of 18,000 feet  
from the central office that serves that customer. (ISDN service could  
be available at a longer distance than that with a repeater.)  
LOS (Loss Of Signal) PRI alarm.  
LT (Line termination) The equivalent of the NT1 function at the  
Central Office.  
MAC (Medium Access Control) A set of protocols that are the  
lower part of the Data Link layer and comprise the basis of the IEEE  
LAN specifications. In general, MAC determines the way devices can  
transmit in a broadcast network. See also LLC (Logical Link Control).  
Mbps (Megabits per second) Transmission speed or rate of one  
million bits per second.  
MBps (Megabytes per second) Transmission speed or rate of one  
million bytes per second or 8 Mbps.  
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Glossary  
MIB (Management Information Base) The specification that defines  
objects for referencing variables such as integers and strings. In gen-  
eral, it contains information about the network’s management and per-  
formance (for example, traffic parameters). See also IP (Internet  
Protocol).  
MTU (Maximum Transmission Unit) The largest packet that can be  
sent over a given medium.  
multicast A technique that allows copies of a single packet or cell  
to be passed to a set of destinations.  
Multi-link PPP Allows you to combine two or more B-channels into  
a single, faster PPP connection. With Multi-link PPP, you can have a  
128 Kbps PPP connection over a Basic Rate ISDN line.  
NET (Normes Européennes de Télécommunication) European  
standards for approving and testing equipment.  
network An interconnection of multiple stations or systems that are  
able to send messages to and receive messages from one another.  
NI-1 (National ISDN1) A specification for a standard ISDN phone  
line. National ISDN 1 is intended to be a set of standards to which  
every manufacturer’s equipment should conform for maximum  
interoperability. NI-2 and NI-3 are future standards currently under  
development.  
NSAP (Network Services Access Point) In the OSI environment,  
the SAP between the network and the transport layers. It identifies a  
Data Terminal Equipment by a unique address.  
NT1 (Network Termination 1) The device that connects to your  
ISDN hardware and also works as a converter between an ISDN U  
interface and an ISDN S/T interface. An NT1 converts a line from a 2-  
wire to a 4-wire connection. Some ISDN adapters have an NT1 already  
built into them.  
NT2 (Network Termination 2) An NT2 handles termination for mul-  
tiple B channels on a PRI line. NT2s are typically found embedded in  
PBXs or switches on network servers which support Primary Rate  
Interface (PRI).  
OSI (Open Systems Interconnection) Model The 7-layer protocol  
model defined by the ISO for data communications.  
PABX Private Automatic Branch eXchange.  
PBX (Private Branch eXchange) PBX is a private telephone switch.  
It is connected to groups of lines from one or more central offices and  
to all of the telephones at the location served by the PBX.  
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Glossary  
PCI (Peripheral Component Interconnect) bus Ahigh-performance  
multiplexed address and data bus. Supporting 32-bit with optional 64-  
bit data transfers, the PCI bus is intended to be an interconnect between  
peripheral controllers, peripheral add-in boards, and processor/mem-  
ory systems. The PCI bus operates at up to 66 MHz, providing burst  
transfer rates up to 264 MBps 32 bits wide, or up to 528 MBps 64 bits  
wide.  
PDU (Protocol Data Unit) Data in a highly-structured format for the  
purpose of transmission. Frame, packet, and PDU are equivalent in  
most contexts.  
PHY (Physical Layer) Layer 1 of the OSI model. Defines and han-  
dles the electrical and physical connections between systems. The  
Physical layer can also encode data in a form that is compatible with  
the medium (coaxial, twisted pair, fiber, and so on).  
PMC (PCI Mezzanine Card) A daughtercard form factor implemen-  
tation of the PCI bus specification.  
POTS (Plain Old Telephone Service) Conventional voice grade ser-  
vice and cabling infrastructure.  
PPP (Point-to-Point Protocol) A dial-up protocol that allows a com-  
puter to use TCP/IP networking to connect remote access devices, such  
as modems, to the Internet or other TCP/IP based networks.  
PPP/MP (Point-to-Point Protocol/Multilink Protocol) See Multi-link  
PPP.  
PRI (Primary Rate Interface) A type of ISDN service that offers 23  
B-channels at 64 Kbps and one D-channel at 64 Kbps (23B+D). In  
Europe, PRI provides for 30 B-channels and two D-channels  
(30B+1D).  
Protocols A set of rules that define how different computer systems  
and other devices interoperate with each other.  
PSTN (Public Switched Telephone Network)  
Q.921 This is the link layer protocol for ISDN.  
Q.931 This is the network layer protocol for ISDN. Q.931 was  
developed for out-of-band call control.  
RAI (Remote Alarm Indication) PRI alarm, also known as Yellow  
signal. This alarm indicates a carrier failure.  
RBOC (Regional Bell Operating Company) There are seven  
regional telephone companies that were created by the AT&T divesti-  
ture: Nynex, Bell Atlantic, Bell South, Southwestern Bell, US West,  
Pacific Telesis and Ameritech.  
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REN (Ringer Equivalence Number) A standard requirement of the  
FCC for devices such as a telephone or answering machine. The  
required REN can be found on a label on the bottom of the analog  
device.  
repeater Device that acts as an amplifier. Also known as a Line  
Extender. This device is needed when the distance between the phone  
company’s Central Office and your premises exceeds distance or dB  
loss limits.  
RFC (Request for Comment) IETF documents that contain pro-  
posed standards and specifications. RFCs can be either approved, or  
archived as historical recommendations.  
RJ-45 connector Standard 8-wire connector for IEEE 802.3 net-  
works and some telephone applications.  
router A hardware device that connects two or more networks. A  
router determines where the destination computer is located, and then  
finds the best way to get there.  
SAPI (Service Access Point Identifier) Part of the address in an  
ISDN signalling frame. Identifies the service that the signalling frame  
is intended for.  
SDU (Service Data Unit) User data passed through a SAP between  
the layers of the OSI or a similar model.  
signalling An ATM connection procedure that dynamically imple-  
ments explicit routes through switches to establish a communication  
link with another station on the network.  
S Interface The interface point between an ISDN device and the  
user premises network termination.  
SNMP (Simple Network Management Protocol) A high-level, stan-  
dards-based protocol for network management, usually used in TCP/  
IP networks. An SNMP manager controls and measures the activities  
of SNMP agents that are embedded in nodes and network devices on  
the network. SNMP relies on MIBs embedded in the network  
resources to monitor and control the network.  
SPID (Service Profile IDentifier) An alphanumeric string that  
uniquely identifies the service capabilities of an ISDN terminal. This  
is an identifier that points to a particular location in the Telco’s central  
office switch memory where relevant details about the device are  
stored. Each BRI connection can have up to two SPIDs, one for each  
B channel.  
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Glossary  
SS7 (Signaling System 7) This is a common channel signaling sys-  
tem used to establish ISDN call functions.  
Switch Type The type of equipment that the telephone company  
uses to provide you with ISDN service.  
synchronous transmission A data transmission scheme where the  
interval between transmitted characters is fixed so that start and stop  
bits are not required. As opposed to asynchronous transmissions, syn-  
chronous transmissions are guaranteed a specific percentage of band-  
width on the network medium.  
TCP/IP (Transmission Control Protocol/Internet Protocol) A set of  
communications protocols that define how different types of comput-  
ers talk to each other. It is the standard architecture for internetworking  
multiple organizations, and the common link that ties the huge Internet  
together.  
TEI (Terminal Endpoint Identifier) TheTerminalEndpointIdentifier  
is used to identify a specific piece of equipment on an ISDN connec-  
tion.  
Telco Telco is a popular abbreviation for telephone company. The  
RBOCs are a subset of all Telcos.  
T Interface The interface point between the user premises network  
termination (NT1) and a switching or concentration point (NT2) such  
as PBX.  
U Interface The interface point between the user premises network  
termination (NT1) and the local digital exchange.  
VN3/VN4 VN3 and VN4 are the French ISDN standards.  
WAN (Wide Area Network) A network spanning a large geographi-  
cal area that provides communications among devices on a regional,  
national, or international basis.  
workstation A networked computer typically reserved for end-user  
applications.  
X.25 Packet-switching protocol that lets computers communicate  
via wide-area packet-switched data networks.  
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Index  
When using this index, keep in mind that a page number indicates only  
where referenced material begins. It may extend to the page or pages  
following the page referenced.  
ISDN D ................................ 82  
clock modes, setting ...................... 106  
common tasks, quick reference ....... 115  
communication events, LoopTest..... 92  
configuring port usage .................... 39  
configuring the switch type ............. 57  
connecting to an MVIP bus ............. 14  
connecting to the line...................... 17  
E1  
A
adapter  
connecting to an MVIP bus.......... 14  
connecting to the network............ 25  
driver installation.................. 27, 32  
faceplate and connector pinouts.... 25  
inspecting ................................... 7  
installing hardware ...................... 9  
LEDs......................................... 67  
overview..................................... 1  
specifications ............................. 77  
standards compliance ................... 3  
WAN setup .......................... 34, 52  
adding a RAS device....................... 38  
addressing, IP ............................... 123  
AIS LED...................................... 111  
alarm LEDs.................................. 111  
alarms, ISDN layer 1....................... 85  
cabling requirements.............. 23  
connection method................. 23  
T1  
no CSU.................... 18  
directly with an internal CSU.. 19  
link requirements................... 22  
connecting to the network ............... 25  
connector pinouts ..................... 24, 25  
conventions  
icon .......................................... vii  
text .......................................... viii  
CRC type, selecting........................ 58  
CS LED........................................ 112  
B
B channels  
setting up ................................... 38  
watching.................................... 84  
basic rate interface ........................ 125  
BPV LED..................................... 112  
D
D channel, watching ....................... 82  
displaying LoopTest events ............. 92  
drivers  
general description ....................... 5  
installing ................................... 28  
removing................................... 46  
DS1 properties, editing ................... 58  
C
cabling requirements  
E1/PRI....................................... 23  
changing the watch mode................. 86  
channels  
editing settings ........................... 87  
setting up as RAS ports ............... 38  
watching  
E
E1 connection ................................ 23  
ISDN B ................................. 84  
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cabling requirements................... 23  
environment  
setting up as RAS ports........... 38  
watch modes.......................... 84  
watching................................ 84  
operating ................................... 77  
storage ...................................... 78  
error LEDs, line status................... 112  
error messages, LoopTest................ 94  
Europe  
D channel  
watch modes.......................... 83  
watching................................ 82  
settings ................................ 87, 88  
watching.................................... 82  
ISDN layer 1 alarms, watching......... 85  
ISDN line testing with LoopTest 43, 90  
ISDN PRI port properties, setting up 35,  
56  
CRC type .................................. 58  
LEDs ........................................ 69  
line connection........................... 23  
F
features, product............................... 3  
features, RAS................................... 2  
firmware, setting up for WAN ......... 51  
France  
ISDN technology overview............ 125  
L
layer 1 alarms, watching ISDN......... 85  
LEDs ............................................. 67  
alarm....................................... 111  
error ........................................ 112  
Europe (other than France) .......... 69  
France ....................................... 70  
interpreting ................................ 67  
Link .................................... 68, 69  
Loopback................................. 112  
North America ........................... 68  
state and function.................. 68, 69  
Status .................................. 68, 69  
line  
connecting to.............................. 17  
European E1/PRI........................ 23  
status indicators, interpreting ..... 110  
testing.................................. 43, 90  
Line LED..................................... 112  
Line Status utility  
acessing online help.................. 109  
main dialog.............................. 110  
statistics parameters .................. 113  
Line Test Tool .............................. 101  
accessing online help ................ 101  
main dialog.............................. 102  
LineStatus utility........................... 109  
Link LED................................. 68, 69  
link requirements  
CRC type .................................. 58  
LEDs ........................................ 70  
line connection........................... 23  
H
hardware  
adapter installation ....................... 7  
electrical warning......................... 9  
setting up for WAN .............. 51, 55  
I
icon conventions............................. vii  
index of common tasks.................. 115  
indicators, line status..................... 110  
inspecting the adapter........................ 7  
installation  
drivers....................................... 28  
hardware ................................ 7, 9  
hardware, electrical warning.......... 9  
software .................................... 27  
WAN driver............................... 32  
interface, basic rate ....................... 125  
interface, primary rate ................... 126  
interpreting LEDs........................... 67  
interpreting line status indicators.... 110  
IP addressing................................ 123  
ISDN channels  
B channels  
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T1 ............................................. 22  
LOF LED..................................... 111  
Loopback LEDs............................ 112  
Loopback mode ............................ 104  
LoopTest utility .............................. 89  
accessing online help .................. 90  
checking the ISDN line ............... 43  
displaying and saving events........ 92  
error messages............................ 94  
main dialog .................... 45, 91, 94  
parameters ................................. 93  
setting number of frames ............. 93  
LOS LED..................................... 111  
overview, ISDN technology ........... 125  
overview, RAS Support .................... 2  
overview, software architecture ......... 5  
P
parameters, LoopTest ..................... 93  
parameters, RAS support................. 64  
Payload LED ................................ 112  
PCV LED..................................... 112  
pinouts, connector .................... 24, 25  
port modes  
determining .............................. 102  
setting...................................... 102  
Port Options dialog........................ 105  
port properties setup ................. 35, 56  
Port Test Configuration dialog........ 103  
port usage, configuring ................... 39  
PRBS Generator and Monitor mode 105  
PRI port properties ................... 35, 57  
problems and solutions ................... 72  
procedures, quick reference............ 116  
product features................................ 3  
properties  
M
managing WAN firmware................ 52  
managing WAN hardware................ 52  
messages, LoopTest ........................ 94  
minimum system requirements.......... 4  
modes  
clock ....................................... 106  
current port mode ..................... 102  
ISDN B channel watch modes...... 84  
ISDN D channel watch modes ..... 83  
loopback mode ......................... 104  
Operational mode ..................... 106  
PRBS Generator and Monitor mode ..  
105  
DS1 .................................... 58, 59  
ISDN PRI port............... 35, 56, 57  
RAS support........................ 36, 63  
Q
setting port and clock ................ 102  
mouse button functions.................... 82  
MVIP bus, connecting to ................. 14  
quick reference of common tasks .... 115  
R
RAI LED...................................... 111  
RAS device, adding........................ 38  
RAS features.................................... 2  
RAS Manager utility....................... 97  
RAS Support Setup utility............... 63  
accessing online Help................. 63  
determining parameters .............. 64  
main dialog ......................... 36, 64  
setting up properties ............. 36, 63  
RAS utilities .................................. 97  
RasTracker utility........................... 98  
N
network configuration ..................... 40  
network, connecting to .................... 25  
North America  
editing DS1 properties................. 58  
LEDs......................................... 68  
NT1 device, connecting to E1 line .... 23  
O
operating environment..................... 77  
Operational mode.......................... 106  
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rate interface  
main dialog................................ 81  
saving and editing frames ............ 88  
starting ...................................... 80  
stopping the display .................... 86  
basic ....................................... 125  
primary ................................... 126  
reference of common tasks ............ 115  
Remote Access Admin dialog .... 44, 90  
Remote Access Setup dialog.... 39, 118  
removing the drivers ....................... 46  
requirements  
E1/PRI cabling........................... 23  
minimum system.......................... 4  
T1 link ...................................... 22  
verifying minimum................. 7, 27  
RRAS utility .................................. 98  
4
T
T1/PRI line  
link requirements........................ 22  
tasks, quick reference .................... 115  
Telco  
E1 connection ............................ 23  
T1 connection ............................ 18  
testing your ISDN line..................... 90  
text conventions............................. viii  
troubleshooting................... 67, 68, 69  
S
saving and editing SynWatch frames 88  
saving LoopTest events................... 92  
selecting CRC type (Europe only) .... 58  
setting Line Test modes................. 102  
setting LoopTest sending frames...... 93  
settings, ISDN channel.............. 87, 88  
setup  
U
Uninstallation main dialog ............... 48  
utilities  
commercial RAS utilities............. 97  
Line Status............................... 109  
Line Test Tool.......................... 101  
LoopTest ................................... 89  
RAS Support Setup..................... 63  
SynWatch .................................. 79  
WAN Adapter Setup................... 51  
drivers....................................... 28  
ISDN B channels........................ 38  
ISDN port properties .................. 56  
RAS Support ............................. 36  
RAS Support properties ........ 36, 63  
Remote Access .................. 39, 118  
WAN adapters ..................... 34, 52  
WAN firmware and hardware...... 51  
software architecture overview........... 5  
software drivers................................ 5  
software, installing.......................... 27  
solutions, problems and................... 72  
specifications, adapter..................... 77  
standards compliance........................ 3  
status indicators, for lines .............. 110  
Status LED .............................. 68, 69  
storage environment........................ 78  
switch type, configuring.................. 57  
SynWatch utility............................. 79  
accessing online help.................. 80  
freezing the display .................... 86  
V
verifying minimum requirements. 7, 27  
W
WAN Adapter Setup utility.............. 51  
accessing online help .................. 51  
main dialog................................ 53  
WAN adapters driver installation...... 32  
WAN Adapters Setup dialog............ 34  
WAN firmware and hardware .......... 51  
warning, electrical shock ..................  
watch modes  
9
changing.................................... 86  
ISDN B channel ......................... 84  
ISDN D channel ......................... 83  
watching ISDN channels ................. 82  
146  
Interphase Corporation  
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B channels ................................. 84  
D channel .................................. 82  
layer 1 alarms............................. 85  
iSPAN PRI PCI ISDN Users Guide  
147  
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148  
Interphase Corporation  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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