User’s Guide
PF8d/PF8t Printers
Download from Www.Somanuals.com. All Manuals Search And Download.
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User’s Guide
PF8d/Pf8t Printers
Download from Www.Somanuals.com. All Manuals Search And Download.
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
noticed and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2007 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under
license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work,
RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000,
Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec
Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
ii
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Document Change
This page records changes to this document. The document was
originally released as version 001.
Version Date
002 8/07
Description of Change
Removed listing of accessories. Revised
information about installing and using a
compact flash card. Made a few minor format
corrections.
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Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Global Services and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Using the PF8 Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1
2
Introducing the PF8 Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Features of the PF8 Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Front Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting the Printer to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connecting the Printer Through the USB Interface . . . . . . . . . . . . . . . . . . 10
Connecting the Printer Through the Parallel Port. . . . . . . . . . . . . . . . . . . . 10
Turning On the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the Compact Flash (PF8t Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Understanding Auto-Sensing Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Creating and Printing Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Loading Media for Tear-off Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Loading Media for Peel-Off Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Loading Media for Cut-Off Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
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Contents
Loading an Media from an External Supply. . . . . . . . . . . . . . . . . . . . . . . . 23
Loading Thermal Transfer Ribbon (PF8t Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Cleaning the Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Adjusting the Printhead Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Adjusting the Label Taken Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Adjusting the Label Gap Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
A
B
PF8d Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
PF8t Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Cutter Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Stripper Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Direct Thermal Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Thermal Transfer Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Transfer Ribbons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Tags and Strip with Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
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Contents
Tags and Strip with Black Marks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Plain Continuous Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
PF8d/PF8t Printers User’s Guide
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Before You Begin
Before You Begin
This section provides you with safety information, technical
support information, and sources for additional product
information.
Safety Information
Your safety is extremely important. Read and follow all warnings
and cautions in this document before handling and operating
Intermec equipment. You can be seriously injured, and
equipment and data can be damaged if you do not follow the
safety warnings and cautions.
This section explains how to identify and understand dangers,
warnings, cautions, and notes that are in this document. You may
also see icons which tell you when to follow ESD procedures.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to avoid
death or serious injury to the persons working on the
equipment.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to
prevent equipment damage or destruction, or corruption or
loss of data.
This icon appears at the beginning of any procedure in this
manual that could cause you to touch components (such as
printed circuit boards) that are susceptible to damage from
electrostatic discharge (ESD). When you see this icon, you
must follow standard ESD guidelines to avoid damaging the
equipment you are using.
Note: Notes either provide extra information about a topic or
contain special instructions for handling a particular condition or
set of circumstances.
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Global Services and Support
Warranty Information
Support > Warranty.
Web Support
our current manuals (in PDF). To order printed versions of the
Intermec manuals, contact your local Intermec representative or
distributor.
Visit the Intermec technical knowledge base (Knowledge
information or to request technical support for your Intermec
product.
Telephone Support
These services are available from Intermec.
In the USA and
Canada call 1-800-
755-5505 and
Services
Description
choose this option
Order Intermec • Place an order.
1 and then choose 2
products
• Ask about an existing
order.
Order Intermec Order printer labels and
1 and then choose 1
media
ribbons.
Order spare
parts
Order spare parts.
1 or 2 and then
choose 4
Technical
Support
Talk to technical support
about your Intermec
product.
2 and then choose 2
Service
• Get a return authorization 2 and then choose 1
number for authorized
service center repair.
• Request an on-site repair
technician.
Service contracts Renew a contract, ask about 1 or 2 and then
an existing contract. choose 3
PF8d/PF8t Printers User’s Guide
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Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click Contact.
Who Should Read This Manual
This user’s guide is for the person who is responsible for
installing, configuring, and maintaining the PF8d and PF8t
printers.
This user’s guide provides you with information about the
features of the PF8d and PF8t printers, and how to install,
configure, operate, maintain, and troubleshoot them.
Patent Information
This product is protected by one or more of the following United
States patents:
5,581,293; 5,613,790; 5,927,876; 6,088,049; 6,345,920
There may be U.S. and Foreign Patents Pending.
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Using the PF8 Printers
1
Use this chapter to familiarize yourself with the PF8 printers. In
this chapter you will find these sections:
• Introducing the PF8 Printers
• Features of the PF8 Printers
• Understanding the LED Indicators
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Chapter 1 — Using the PF8 Printers
Introducing the PF8 Printers
The PF8 are lightweight, reliable, and easy-to-use printers. Both
printers are designed to print a low volume of labels per day (less
than 1000 labels per day). There are two models of the PF8
printer:
• The PF8d is a 203 dpi direct thermal printer.
• The PF8t is a direct thermal/thermal transfer printer that is
available in 203 and 300 dpi models.
Both PF8 printers are provided with parallel, serial RS-232, and
USB ports. As an option, both models can be fitted with a cutter
attachment, or label stripper module. The PF8t can also be fitted
with a compact flash card adapter.
The discharge of electrostatic energy accumulated on the
human body, clothing, or other surfaces can damage or
destroy the printhead or electronic components used in these
printers. Avoid touching the electrical connectors while
unpacking or setting up your printer.
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Chapter 1 — Using the PF8 Printers
Features of the PF8 Printers
This section describes the front controls and indicators,
components of the media compartment, and connections located
on the rear of the PF8d and PF8t printers.
Front Controls and Indicators
The PF8 printers are controlled by using a Power switch, a Feed
button, and a multi-color status LED.
The Power switch is located on the side of the PF8d and on the
back of the PF8t.
You can use the Feed button in two ways:
• Tapping it
When power is turned on and the printer is loaded with
media (and possibly ribbon), tapping the Feed button causes
the media to form feed.
• Holding it down
When power is turned on, holding the Feed button down
causes the printer to enter Media Sensing mode and print the
printer configuration page when the button is released.
There are also cover open buttons located on each side of the
printer which you press to access the media compartment.
Status LED
Feed
Status LED
Feed
button
button
Power
switch
Cover
open
button
Cover
open
button
Power
switch
PF8d
PF8t
PF8d and PF8t Front Controls
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Chapter 1 — Using the PF8 Printers
Media Compartment
The PF8t is a thermal transfer/direct thermal capable printer.
The media compartment for thermal transfer printers
accommodates the media supply and the transfer ribbon supply.
In direct thermal printers like the PF8d, the top cover and the
print mechanism are combined into a single unit.
Print
mechanism
Spindle
Label roll
Label guide
holder
(2 places)
Platen
cover
Platen
roller
Platen
cover
Black mark
sensor
PF8d Media Compartment
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Chapter 1 — Using the PF8 Printers
Cover open
button
Label roll
core
Print
mechanism
Ribbon rewind
wheel
Locking
mechanism
(2 places)
Print line
adjustment
gear
Rewind shaft
Label guide
(2 places)
and empty
ribbon take
up core
Ribbon
supply
shaft
Black mark
sensor
Platen
roller
PF8t Media Compartment
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Chapter 1 — Using the PF8 Printers
Other Features and Connections
The rear and underside of the printers contain provide USB,
serial, and parallel connections and additional features.
PF8d
PF8t
Power
switch
Power
socket
Fan-fold
label slot
USB
port
Power
socket
Parallel
port
Serial
port
Fan-fold
label slot
USB
port
(RS-232)
Parallel
port
Serial
port
PF8d and PF8t Rear View Connections and Controls
The bottom of the PF8d also has hanger holes that allow you to
wall-mount the printer.
Wall-mount
holes
Bottom
case
cover
PF8d Wall-Mount Holes
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Chapter 1 — Using the PF8 Printers
Understanding the LED Indicators
When power to the printer to the printer is switched on, the
status LED turns green indicating that the printer is ready to
accept print commands.
If the printer runs out of media and/or ribbon during printing,
the LED glows red. Other status indicators are shown in the table
below:
LED Status Indicators
LED
Meaning
Green (blinking)
Green (blinking)
Autosensing mode
Downloading font, form, or
graphic
Green (solid)
Green (solid)
Green (solid)
Orange (solid)
Red (blinking)
Dump mode
Ready mode
Print mode
Boot mode
Media jam, overheated printhead or
stepper motor
Red (blinking)
Red (solid)
Downloading firmware
Error mode
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Chapter 1 — Using the PF8 Printers
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Installing the Printer
2
Use this chapter to install your PF8d and PF8t printers. In this
chapter you will find these sections:
• Connecting the Printer to Your Network
• Turning on the Printer
• Installing the Compact Flash (PF8t Only)
• Understanding Auto-Sensing Mode
• Creating and Printing Labels
• Loading Media
• Loading Thermal Transfer Ribbon
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Chapter 2 — Installing the Printer
Connecting the Printer to Your Network
All PF8 models are fitted with a 36-pin connector for the parallel
interface port, a 9-pin connector for the RS-232 serial interface
port, and a USB connector.
Note: The PF8 printers ship with a USB cable.
Connecting the Printer Through the USB Interface
To use the USB connection, you need to install the Intermec
InterDriver software on your computer. To ensure you get the
latest version, check the Intermec web site first. This software can
also be found on the PrinterCompanion CD. The USB interface
is not suitable for terminal connections or programming.
Connecting the Printer Through the Serial Port
You can use the serial connection with either LabelShop or the
Intermec InterDriver. You can also use it to send commands
directly through the terminal connection. A serial cable is not
included with the printer.
Connecting the Printer Through the Parallel Port
You can use the parallel connection with LabelShop or Intermec
InterDriver. The parallel port supports Windows plug and play
and additional status reporting.
Installing the Printer Driver
You must install the Intermec InterDriver print driver in order to
communicate with your PF8 printer. The InterDriver files are on
the PrinterCompanion CD that is shipped with your PF8 printer
or from the Intermec web site at http://www.intermec.com/
To install InterDriver
1 Load the PrinterCompanion CD into your PC.
2 On the main screen, click the Software button and the
InterDriver with ActiveX Controls introduction screen
appears. Click the Installation Instructions link at the
bottom of the page.
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Chapter 2 — Installing the Printer
3 Click the Install InterDriver link.
4 The File Download - Security Warning screen appears. Click
the Run button to run the .exe or the Save button to save it to
your PC to be run later. In this procedure, the Run button
was selected.
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Chapter 2 — Installing the Printer
5 The Internet Explorer - Security Warning screen appears.
Click the Run button to start the InterDriver installation.
6 The Intermec End User License Agreement appears. To
continue with the installation, read the agreement and select
the radio button to accept the agreement, and then click the
Next button.
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Chapter 2 — Installing the Printer
7 The Installation Directory screen appears. The default
installation directory is c:\Intermec\InterDriver7. Click the
Next button to use the default directory or specify a different
location to install the files.
8 Clear the Run Add Print Wizard after unpacking drivers
check box and click the Finish button.
9 On the New Hardware Wizard screen, click the Install from
a list or specific location radio button and then the Next
button to continue.
Note: For LPT connections, you must restart your PC for
Windows to detect the new hardware. For USB connections,
the New Hardware Wizard will launch automatically when
the printer is connected and turned on.
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Chapter 2 — Installing the Printer
10 Click the Next button on the Search and Installation Options
screen.
11 Click the Continue Anyway button on the Hardware
Installation warning screen.
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Chapter 2 — Installing the Printer
12 Click the Finish button to exit the New Hardware Wizard.
InterDriver files are now installed on your PC.
Turning On the Printer
To power the printer
1 Place the printer on a stable surface.
Danger of personal injury if the printer and power supply
are operated in an environment where they can get wet.
Only use with Intermec power supply adapter
P/N 1-092363-xx.
2 Place the power supply adapter in a suitable location between
the printer and an electrical outlet. The power supply adapter
can be use for 100 to 240 VAC, 50 to 60 Hz. The
configuration of the supplied power cord differs according to
national standards.
3 Make sure the printer’s On/Off switch is in the Off position
(O).
4 Insert the power cord’s round connector into the power
receptacle in the back of the printer.
5 Insert the power cord plug into an AC socket.
6 Turn the On/Off switch to the On position (⎯).
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Chapter 2 — Installing the Printer
7 The status LED will cycle from red to green indicating that
the power is turned on.
Installing the Compact Flash (PF8t Only)
The PF8t is supplied with 4MB flash memory and 8MB of
SDRAM memory. The built-in memory can be expanded by
using a compact flash card if more memory is required for your
application. You will need to purchase and install a compact flash
adapter to use a CF card.
You can select which memory source you want to use: built-in
memory or compact flash. Use Windows HyperTerminal to send
an ESim M command to the printer to select your memory
source. You can only use one memory source.
ESim memory allocation commands are:
M0
M1
MF
Select built-in memory
Select compact flash memory
Format the compact flash card
For more information on ESim commands, refer to the ESim for
the PC4/PF8 Bar Code Label Printer Programmer’s Reference
Manual (P/N 1-960629-xx).
Turn the printer power off when installing or removing the
compact flash card.
To install the compact flash card
1 Turn the PF8t power off.
2 Open the top cover by pressing the cover open buttons on
either side of the top cover.
3 Remove any media and the spindle.
4 Open and remove the compact flash card slot cover from the
printer base.
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Chapter 2 — Installing the Printer
Compact flash
card slot cover
5 Insert the compact flash card in the compact flash adapter.
Make sure that the card is oriented correctly to fit in the slot.
Push firmly to seat the card.
6 Install the compact flash card slot cover.
7 Close the top cover and turn on the printer power.
Understanding Auto-Sensing Mode
The Auto-Sensing mode can be used for the following:
• Adjusting the label gap sensor
• Printing a test label with a test pattern and list of the printer’s
current settings
• Entering Dump mode
To use Auto-Sensing mode
1 Load media in the printer.
2 Press and hold the Feed button while turning the Power
switch to the On position (⎯).
The status LED blinks green for 2 seconds, blinks red for 2
seconds, and then blinks green again.
Note: If you are using continuous stock or gap media, release
the Feed button when the status LED is blinking green. If you
are using black marked media, release the Feed button when
the LED is blinking red.
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Chapter 2 — Installing the Printer
3 The printer automatically adjusts the label gap sensor and
media feed according to the characteristics of the media. The
printer may feed three to four labels before the adjustment is
completed. If you are using peel-off media, remove the labels
as they are fed out.
After a short delay, a test label will print and the printer will
enter Dump mode. See the ESim for the PC4/PF8 Bar Code
Label Printer Programmer’s Reference Manual
(P/N 1-960629-xx) for additional information about Dump
mode.
4 Press the Feed button once to return to normal operation, or
press and hold the Feed button for at least 3 seconds after the
test label prints to reset the printer to the default settings. The
sttaus LED will glow red indicating that the printer was reset
to the default settings and then cycle to green.
Refer to the ESim for the PC4/PF8 Bar Code Label Printer
Programmer’s Reference Manual (P/N 1-960629-xx) for an
illustration and explanation of the test label.
Creating and Printing Labels
The PrinterCompanion CD that ships with the PF8 printers
contains software programs that you can use to configure the
printer to create a wide variety of labels. These programs include:
• LabelShop (v6.12, SP5)
• InterDriver (v7.06 M5)
• ESim Config Tool (v2.1)
Refer to the software documentation on the PrinterCompanion
CD for detailed information about using these programs.
Loading Media
Introduction
Both models of the PF8 printers can print on direct thermal
media. The PF8t also has the ability to print on thermal transfer
media such as self-adhesive labels, non-adhesive tags, or
continuous stock. When printing on thermal transfer media you
must also install a thermal transfer ribbon.
There are three ways of using media on the PF8 printers:
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Tear-Off
Tear-Off (straight-through) media is fed out the front of the
printers and can be torn off by pulling it upwards against the
edge of the top cover.
Cut-Off
Cut-Off media requires an optional paper cutter fitted on the
front of the printer. The cutter is not designed to cut through
adhesive and doing so will cause the adhesive to stick to the
cutting shears and prevent the cutter from operating.
Peel-Off
Peel-Off (self-strip) media means that self-adhesive labels are
automatically separated from the label backing after printing.
Peel-Off media cannot be used with the cutter option.
Loading Media for Tear-off Operation
To load tear-off media
1 Press the cover open buttons on both sides of the case to open
the top cover. Fold the cover upwards/rearwards.
2 Pull or lift the spindle and remove the empty label roll core (if
present).
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PF8d
PF8t
Note: The PF8d spindle lifts up, but remains attached to the
printer while the PF8t spindle lifts completely out of the
spindle compartment.
3 Insert the spindle into the core of a fresh media roll. Rotate
the spindle to fit the inside diameter of the core (see the core
diameter markings on the spindle).
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4 Put the label between the label guides and pull it forward.
Note: On the PF8t you will also need to press the locking
mechanism and open the print mechanism/ribbon container
to load media and access the media adjustment tabs.
PF8d
PF8t
5 Adjust the label guide to fit the media you are using.
PF8d
PF8t
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Chapter 2 — Installing the Printer
6 Close the top cover. On the PF8t you will first need to close
the print mechanism/ribbon container before closing the
cover.
Note: If you are loading media for the first time or changing
from another type or size of media, perform a label gap sensor
adjustment as described on page 34.
Loading Media for Peel-Off Operation
To load peel-off media
1 Press the cover open buttons on both sides of the case to open
the top cover. Fold the cover upwards/rearwards.
2 Open the peel-off mechanism on the front of the printer.
3 Pull or lift the spindle and remove the empty label roll core (if
present).
Note: The PF8d spindle lifts up, but remains attached to the
printer while the PF8t spindle lifts completely out of the
spindle compartment.
4 Insert the spindle into the core of a fresh media roll. Rotate
the spindle to fit the inside diameter of the core (see the core
diameter markings on the spindle).
5 Put the label between the label guides and pull it forward.
6 Peel away the label from the first 10 cm (4 in) of the liner.
7 Thread the liner around the peel-off bar and insert inside the
peel-off mechanism so that it protrudes from the slot below
the mechanism.
8 Hold the labels and pull on the liner until it becomes tight.
9 Close the peel-off mechanism.
10 Close the top cover.
Note: If you are loading media for the first time or changing
from another type or size of media, perform a label gap sensor
adjustment as described on page 34.
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Loading Media for Cut-Off Operation
The cutter (optional accessory) cannot be used to cut through
labels, only through the liner between the labels. Cutting
through the labels will cause the adhesive to stick to cutting
parts and prevent the cutter from working properly. Media
rolls must be wound with the printable side facing upward to
prevent jamming the cutter.
To load cut-off media
1 Press the release buttons on both sides of the case to open the
top cover. Fold the cover upwards/rearwards.
2 Pull or lift the spindle and remove the empty label roll core (if
present).
Note: The PF8d spindle lifts up, but remains attached to the
printer while the PF8t spindle lifts completely out of the
spindle compartment.
3 Insert the spindle into the core of a fresh media roll. Rotate
the spindle to fit the inside diameter of the core (see the core
diameter markings on the spindle).
4 Put the label between the label guides and pull the label
forward.
6 Route the media through the slot in the optional cutter
mechanism just in front of the tear bar.
7 Close the top cover.
Note: If you are loading media for the first time or changing
from another type or size of media, perform a label gap sensor
adjustment as described on page 34.
Loading an Media from an External Supply
Insert the media through the slot in the back of the printer.
Follow the instructions for the type of media you are using. The
spindle is not used when using an external media supply.
Note: Be careful to protect an external media supply from dirt,
grit, dust, water, and direct sunlight.
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Chapter 2 — Installing the Printer
Loading Thermal Transfer Ribbon (PF8t Only)
Thermal transfer ribbons are required when you print on thermal
transfer (non-heat sensitive) media. The type of transfer ribbon
you use should match the face materials of the media to obtain
the best durability and print quality.
To load a fresh ribbon roll
1 Press the cover open buttons on both sides of the case to open
the top cover. Fold the cover upwards/rearwards.
2 Press the green release tabs at the bottom of the top cover on
both sides of the printhead.
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3 Lift the print carriage halfway up while keeping the top cover
fully opened. Insert a new ribbon roll onto the ribbon supply
shaft.
4 Feed the transfer ribbon from the ribbon supply shaft under
the printhead.
5 Wrap the ribbon around the ribbon shaft. Using the tape
fitted at the front of the ribbon leader, attach the leader to the
top of the rewind core. Be careful to center align the ribbon
leader with the core.
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6 Close the print carriage by pressing firmly down on both
sides. A loud click indicates the print carriage locked into
place.
7 Firmly close the printer’s top cover.
8 Tap the Feed button until the status LED glows green.
When you switch between direct thermal and thermal transfer
printing, or when you switch between different types of transfer
ribbon, you can remove a partially used transfer ribbon and save
it for later use.
To remove a partially used ribbon
1 Press the cover open buttons on both sides of the case to open
the top cover. Fold the cover upwards/rearwards.
2 Press the green release tabs at the bottom of the top cover on
both sides of the printhead and lift the print carriage halfway
up while keeping the top cover fully opened.
3 Using a pair of scissors, cut the transfer ribbon just below the
rewind roll.
4 Rewind the unused ribbon onto the supply spool. Remove the
roll by pushing it to the left until the right end disengages
then lift the roll up. Fasten the loose end with a piece of tape
or label to prevent the roll from unwrapping.
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5 Remove the rewind roll by pushing it to the left until the right
end disengages, then lift out. Dispose of the used ribbon.
Note: Keep the ribbon core. You will need it the next time you
load ribbon.
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Troubleshooting and
Maintaining the Printer
3
Use this chapter to troubleshoot and maintain your PF8d and
PF8t printers. This chapter contains these sections:
• Troubleshooting
• Upgrading the Firmware
• Cleaning the Case
• Cleaning the Printhead
• Adjusting the Thermal Printhead Pressure
• Adjusting the Print Alignment
• Adjusting the Label Taken Sensor
• Adjusting the Label Gap Sensor
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Chapter 3 — Troubleshooting and Maintaining the Printer
Troubleshooting
Problem
LED not green when power Make sure connections on the power supply are securely plugged
is on. into the AC receptacle on the printer and to an AC outlet.
LED is green but printer will • Label taken sensor active, label not removed.
Solution or Reason
not feed.
• Make sure correct type of interface cable is securely plugged in
to both the printer and computer.
Printer seems to be working Direct Thermal Printing
but nothing prints.
• Check that the heat sensitive side of the media faces the
printhead.
• Verify that the media is intended for direct thermal printing
by testing to see if the media is blackened by heat from a hot
object (70°C [160°F] or higher).
Thermal Transfer Printing
• Verify that the printer is loaded with thermal transfer ribbon
and that the ink coated side faces the media surface.
Print quality is poor.
Partial labels printed.
Clean the printhead. If cleaning the printhead does not improve
print quality, adjust the printhead contact.
• Print carriage is not completely locked.
• Label caught on printhead. Remove label and clean
printhead.
Printer continues print or
feed when it should stop
printing.
• Label caught on the label gap sensor. Open the top cover,
remove the label and clean the printhead using the Cleaning
Card or isopropyl alcohol.
• Possible firmware problem.
Printing stops and indicator • Possible problem with label gap sensor. Perform an auto
LED glows orange.
adjust in Auto-Sensing mode.
• Possible media jam.
• Possible firmware problem.
Label stuck on roller.
Open the peel-off mechanism and peel off the stuck label while
manually rotating the roller. Do not use any sharp tools to
remove the label. Clean the peel-off mechanism using the
Cleaning Card or isopropyl alcohol.
Label taken sensor does not • Label/tag bend down due to excessive length and/or too thin
hold printing until the label/
tag has been removed.
or soft media.
• Label or tag too short.
• Label taken sensor or cable defective.
Indicator LED flashes red
Overheated. Wait for the printer to cool down and the indicator
and printing is interrupted. LED changes to green and printing (if halted) resumes.
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Chapter 3 — Troubleshooting and Maintaining the Printer
Upgrading the Firmware
To upgrade the printer firmware you will need the following:
Tool to download a new firmware version directly to the
printer. The Config Tool also supports font downloading and
memory partitioning. It supports seven languages and comes
with comprehensive online help.
• A host PC running Microsoft Windows with a USB, parallel,
or serial RS-232 connection. Parallel or USB connections are
recommended.
Cleaning the Case
Keep your PF8 printer clean by periodically wiping it with a soft
cloth dampened with water. Do not use abrasive cleaners or
solvents that will scratch the surface of the case.
Cleaning the Printhead
Intermec recommends using the special Cleaning Card
(P/N 1-110501-00) and the procedure below to clean the
printhead before loading a new media roll.
To clean the printhead
1 Turn off power to the printer.
2 Open the top cover/print carriage.
3 Unload the media stock. If you are doing thermal transfer
printing, also remove the transfer ribbon.
4 Insert the cleaning card under the print carriage as when
loading media. Approximately 2 to 3 cm (1 in) of the card
should extend to the front of the printhead.
5 Fold down the print carriage to the locked position.
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Chapter 3 — Troubleshooting and Maintaining the Printer
6 Use one hand to hold the printer and the other hand to pull
the cleaning card forward until you pull the card out of the
printer.
7 Repeat Steps 4-6 to complete a second cleaning pass.
8 Dispose of the used cleaning card and reload media and
ribbon supplies.
Adjusting the Thermal Printhead Pressure (PF8t only)
When you print with different label materials or use different
types of ribbons, print quality may affected due to differences in
the material. If this happens you will need to adjust the thermal
printhead pressure for the type of material you are using.
To adjust thermal printhead pressure
1 Turn off power to the printer.
2 Press the cover open buttons on both sides of the case to open
the top cover. Fold the cover upwards/rearwards.
3 Using a straight-slot screwdriver, turn the screws clockwise to
increase printhead pressure or counterclockwise to decrease
printhead pressure.
Adjustment
screws
(2 places)
PF8t
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Chapter 3 — Troubleshooting and Maintaining the Printer
Adjusting the Printhead Alignment
You can improve the print quality by adjusting the alignment
between the printhead and the platen roller.
• Turn the printhead adjusting screw counterclockwise or
clockwise to adjust the contact surface (alignment) between
the printhead and the platen roller.
Adjustment
screw
PF8t
Adjusting the Label Taken Sensor
The built-in label taken sensor can be enable to stop printing
until a printed label is removed from the printer’s output slot. As
long as the label taken sensor detects a label, the printer will be
busy and unable to receive data from the host.
When you are using the ESim protocol, note the following:
• The label taken sensor must be enabled using the manual
switch next to the sensor before it can be enabled or disabled
using ESim commands.
• When switching between peel-off, tear-off, and cut-off
operation, you must adjust the media feed in ESim by using a
j command.
If you are using InterDriver you can select a mode of operation
without issuing commands. You can select the following modes:
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Chapter 3 — Troubleshooting and Maintaining the Printer
• Tear-off
• Peel-off with label taken sensor enabled
• Peel-off with label taken sensor disabled
Adjusting the Label Gap Sensor
The PF8 printers are fitted with a label gap sensor that detects the
slots between tickets and tags or gaps between labels as media if
fed past the sensor during printing. The label gap sensor
determines the length or tag or labels and controls the media/
ribbon feed accordingly.
measures the light that passes through the media path. The
transparency of the liner of a label supply may change from batch
to batch, making it difficult for the sensor to determine the
length of the media. If this happens, the status LED will change
from green to orange, indicating you need to adjust the sensor
using the Auto-Sensing mode. For more information see
“Understanding Auto-Sensing Mode” on page 17.
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Appendix A — Specifications
PF8d Specifications
Resolution
8 dot/mm (203 dpi)
Print Mode
Direct Thermal
CPU
32 bit
Memory
4MB flash, 8MB SDRAM
Print Speed
2, 3, and 4 ips
Print Length
Max. 1727 mm (68 in)
Min. 12.0 mm (0.47 in)
Print Width
Max. 104 mm (4.09 in)
Sensor Type
Adjustable reflective sensor, Fixed transmissive sensor center
aligned
Sensor Detection
Label gap and black mark sensing, Label length autosensing and/
or program command setting
Media
Label roll outside diameter: Max. 127 mm (5 in)
Core diameter: 25 mm, 38 mm (1 in, 1.5 in)
Width: 25 mm to 118 mm (1 in to 4.65 in)
Thickness: 0.05 to 0.18 mm (.002 to .007 in)
Firmware
ESim (v7.x)
Software
ActiveX Controls (v1.3)
InterDriver (v7.06 M5)
ESim Config Tool (v2.1)
LabelShop Patch (v6.12 SP5)
Resident Fonts
6, 7, 10, 12, 24 points
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Appendix A — Specifications
Fonts Download
Windows bitmap font: Can be rotated in 8 orientations and
expandable 8 times horizontally and vertically
TrueType Font: v2.xx can be rotated in 4 orientations
Image Handling
BMP, PCX, Support ICO, WMF, JPG, EMF files through
software.
Bar Codes
Code 39, Code 93, Code 128 (subset A, B, C), UCC/EAN-128,
UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 with check digit, I 2
of 5 with human readable check digit, EAN 8 / 13 (add on 2 &
5), Codabar, Post NET, MaxiCode, PDF417, Datamatrix code,
QR code, UPC SCC, EAN?UCC composite code
Interfaces
Serial port: RS-232 (Baud rate: 1200 to 115200, XON/XOFF,
RTS/CTS)
USB port: v2.0
Parallel port: Compatible mode
Control Panel
One tri-color power LED, Feed function button.
Power
Input: ~100-240V 1,6A 50/60 Hz
Output:
24V 2,5A
Environment
Operation: 5°C to 40°C (40°F to 104°F)
Storage: -20°C to 50°C) (-4°F to 122°F)
Certification
cULus, FCC Class A, CCC, CE, cUL, BSMI
Humidity
Operation: 30% to 85%, non-condensing. Free air
Storage: 10% to 90%, non-condensing. Free air
Printer Dimensions
Length: 218 mm (8.58 in)
Height: 166 mm (6.53 in)
Width: 168 mm (6.61 in)
Weight: 2.0 Kg (4.4 lbs)
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Appendix A — Specifications
Communication Interfaces
Serial Interface Connections
Pin
Host - DB9 Socket Printer - DB9 Plug
1
2
3
4
5
6
7
8
9
+5V, max 500ma
TXD
RXD
N/C
GND
RTS
CTS
RTS
N/C
RXD
TXD
DTR
GND
DSR
RTS
CTS
RI
Note: The total current output from the serial port cannot exceed
500 ma.
Serial Default: 9600 baud, no parity, 8 data bits, 1 stop bit,
XON/XOFF protocol
Setting: RTX/CTS
RS-232 Housing: 9-pin to 9-pin
USB Interface
Pin
Function
1
2
3
4
VBUS
D-
D+
GND
Connector Type: B
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Appendix A — Specifications
Parallel Interface
Pin
Function
Transmitter
1
2-9
10
/Strobe
host/printer
host
printer
Data 0-7
/Acknowledge
Busy
11
printer
12
13
/Paper empty
/Select
printer
printer
14
15
/Auto line feed
N/C
host/printer
16
N/C
17
N/C
18
19-30
31
+5V, max 500ma
Signal GND
/Initialize
/Error
host
host/printer
printer
32
33
34-35
36
Signal GND
N/C
/Select in
host/printer
Handshake: DSTB connects to the printer, BUSY connects to
the host
Interface cable: Parallel cable compatible with PC
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Appendix A — Specifications
Internal Interface
Pin
UART1 Wafer
Ethernet Module
1
N.C
N.C
2
3
4
TXD
RXD
CTS
RXD
TXD
RTS
5
6
GND
RTS
GND
CTS
7
8
E_MD
RTS
E_MD
CTS
9
E_RST
+5V
GND
+5V
E_RST
+5V
GND
+5V
10
11
12
PF8t Specifications
Resolution
8 dot/mm (203 dpi) or 12 dot/mm (300 dpi)
Print Mode
Direct Thermal/Thermal Transfer
CPU
32 bit
Memory
4MB flash, 8MB SDRAM
Print Speed
2, 3, and 4 ips
Print Length
203 dpi Max. 1727 mm (68.0 in) Min. 12 mm (0.47 in)
300 dpi Max. 900 mm (35.43 in) Min. 12 mm (0.47 in)
Print Width
Max. 104 mm (4.09 in)
Sensor Type
Adjustable reflective sensor, Fixed transmissive sensor center
aligned
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Appendix A — Specifications
Sensor Detection
Label gap and black mark sensing, Label length autosensing and/
or program command setting
Media
Label roll outside diameter: Max. 127 mm (5.00 in)
Core diameter: 25 mm, 38 mm (1 in, 1.5 in)
Width: 25 mm to 118 mm (1 in to 4.65 in)
Thickness: 0.05 to 0.18 mm (.0025 to .0098 in)
Firmware
ESim (v7.x)
Software
ActiveX Controls (v1.3)
InterDriver (v7.06 M5)
ESim Config Tool (v2.1)
LabelShop Patch (v6.12 SP5)
Resident Fonts
203 dpi: 6, 7, 10, 12, 24 points
300 dpi: 4, 6, 8, 10, 21 points
Fonts Download
Windows bitmap font: can be rotated in 8 orientations and
expandable 8 times horizontally and vertically
TrueType Font: v2.xx can be rotated in 4 orientations
Image Handling
BMP, PCX, Support ICO, WMF, JPG, EMF files through
software.
Bar Codes
Code 39, Code 93, Code 128 (subset A, B, C), UCC/EAN-128,
UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 with check digit, I 2
of 5 with human readable check digit, EAN 8 / 13 (add on 2 &
5), Codabar, Post NET, MaxiCode, PDF417, Datamatrix code,
QR code, UPC SCC, EAN?UCC composite code
Interfaces
Serial port: RS-232 (Baud rate: 4800 to 115200, XON/XOFF,
RTS/CTS)
USB port: v2.0
Parallel port: Compatible mode
Control Panel
One tri-color power LED, Feed function button
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Appendix A — Specifications
Power
Input: ~100-240V 1,6A 50/60 Hz
Output:
24V 2,5A
Environment
Operation: 5°C to 40°C (40°F to 104°F)
Storage: -20°C to 50°C) (-4°F to 122°F)
Certification
cULus, FCC Class A, CCC, CE, cUL, BSMI
Humidity
Operation: 30% to 85%, non-condensing. Free air
Storage: 10% to 90%, non-condensing. Free air
Printer Dimensions
Length: 285 mm (11.2 in)
Height: 172 mm (6.8 in)
Width: 226 mm (8.9 in)
Weight: 2.5 Kg (5.5 lbs)
Communication Interfaces
Serial Interface Connections
Pin
Host - DB9 Socket Printer - DB9 Plug
1
2
3
4
5
6
7
8
9
+5V, max 500ma
TXD
RXD
N/C
GND
RTS
CTS
RTS
N/C
RXD
TXD
DTR
GND
DSR
RTS
CTS
RI
Note: The total current output from the serial port cannot exceed
500 ma.
Serial Default: 9600 baud, no parity, 8 data bits, 1 stop bit,
XON/XOFF protocol
Setting: RTX/CTS
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Appendix A — Specifications
RS-232 Housing: 9-pin to 9-pin
USB Interface
Pin
Function
1
2
3
4
VBUS
D-
D+
GND
Connector Type: B
Parallel Interface
Pin
Function
Transmitter
1
2-9
10
/Strobe
Data 0-7
/Acknowledge
Busy
host/printer
host
printer
11
printer
12
13
/Paper empty
/Select
printer
printer
14
15
/Auto line feed
N/C
host/printer
16
N/C
17
N/C
18
19-30
31
+5V, max 500ma
Signal GND
/Initialize
/Error
host
host/printer
printer
32
33
34-35
36
Signal GND
N/C
/Select in
host/printer
Handshake: DSTB connects to the printer, BUSY connects to
the host
Interface cable: Parallel cable compatible with PC
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Appendix A — Specifications
Internal Interface
Pin
UART1 Wafer
Ethernet Module
1
N.C
N.C
2
3
4
TXD
RXD
CTS
RXD
TXD
RTS
5
6
GND
RTS
GND
CTS
7
8
E_MD
RTS
E_MD
CTS
9
E_RST
+5V
GND
+5V
E_RST
+5V
GND
+5V
10
11
12
Pin
UART2 Wafer
Expansion Module
1
2
3
4
5
6
+5V
+5V
RTS
RXD
CTS
TXD
GND
CTS
TXD
RTS
RXD
GND
Accessories
You can use these accessories (sold and ordered separately) with
the PF8 printers. Installation instructions are provided in each
kit. Serial and parallel cables, media, and transfer ribbons are also
available for the PF8 printers. To order accessories, media, or
transfer ribbon, contact your local Intermec sales representative.
Cutter Kit
The cutter is designed to cut off continuous paper-based stock or
liner between labels.
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Appendix A — Specifications
Stripper Module
The self-strip feature peels the label away from the liner (backing
paper) and presents the label to the operator for easier and faster
on-demand labeling.
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Appendix A — Specifications
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Appendix B — Media Specifications
Direct Thermal Media
Intermec offers a premium and an economy grade of direct
thermal media for the PF8 printers:
Premium Quality
Top-coated media with high demands on printout quality and
resistance against moisture, plasticizers and vegetable oils.
Examples of Premium Quality Media
Europe
North America
Thermal Top Board
Thermal Top
Duratherm Ltg.
Duratherm IR
Thermal Top High Speed
Economy Quality
Uncoated media with less resistance to moisture, plasticizers and
vegetable oils. In all other respects, it is equal to premium quality.
Examples of Economy Quality Media
Europe
North America
Thermal Eco
Duratherm II
Thermal Eco Board
Duratherm II Tag
Thermal Transfer Media
Intermec offers stock media for thermal transfer printing in a
wide range of quality grades.
Uncoated Papers
Used for economical high-volume printing in combinations with
GP/TMX1500 ribbons.
Examples of Uncoated Papers
Europe
North America
TTR Uncoated
Not Available
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Chapter B — Media Specifications
Coated Papers
Coated papers have various coat-weight, smoothness, and gloss.
To be used with HP/TMX2200 and GP/TMX1500 ribbons.
Examples of Coated Papers
Europe
North America
TTR Matte
Duratran II
TTR Premium
Duratran II Tag
TTR Premium Board
Polyethylene Plastics
Good resistance to water and many common chemicals. Can be
used outdoors and offers good tear resistance. Most often used in
combination with HP/TMX2200 ribbons.
Examples of Polyethylene Plastics
Europe
North America
TTR Polyethylene
TTR Gloss Polyethylene
Duratran II Kimdura
Duratran II Synthetic Tag
Duratran II Syntran
Polyesters
The materials of choice in combination with HR/TMX3201/
TMX3202 ribbons. Gives high resistance to chemicals, heat, and
mechanical abrasion.
Examples of Polyesters
Europe
North America
TTR High Gloss Polyester
Duratran II Gloss Polyester
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Appendix B — Media Specifications
Transfer Ribbons
Intermec offer three types of thermal transfer ribbons optimized
for different purposes:
General Purpose (GP/TMX1500)
General purpose transfer ribbons allow high speed printing and
give a good printout, but are somewhat sensitive to smearing.
These are best suited choice for uncoated and coated papers.
High Performance (HP/TMX2200)
High performance transfer ribbons allow high speed printing and
gives a highly readable and defined printout on most face
materials with smooth surfaces. They have good “smear
resistance” and are most suitable for intricate logotypes and
images on matte coated papers and synthetic face materials.
High Resistance (HR/TMX3201/TMX3202)
High resistance transfer ribbons give an extremely durable
printout that is resistant to most chemical agents and high
temperatures. However, such transfer ribbons set high demands
on the receiving face material, which must be very smooth, such
as polyesters.
Note: Intermec thermal transfer ribbons are engineered
specifically for the PF8 printheads.
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Chapter B — Media Specifications
Labels
Media width includes liner (a)
Maximum:116.0 mm (4.57 in)
Minimum: 25.0 mm (1 in)
Label length (b)
Minimum: 6.35 mm (0.25 in)
Label gap height (c)
Maximum: 10 mm (0.39 in)
Minimum: 2 mm (0.08 in)
Liner
Opacity: 75%
a
b
c
LABELS
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Appendix B — Media Specifications
Tags and Strip with Slots
Tag or strip width (a)
Maximum: 116.0 mm (4.57 in)
Minimum: 25.0 mm (1.00 in)
Tag length (b)
Minimum: 6.35 mm (0.25 in)
Detection slot width (c)
Minimum: 14 mm (0.55 in)
Detection slot height (d)
Maximum: 10 mm (0.39 in)
Minimum: 1 mm (0.08 in)
The label gap sensor is offset 4.5 mm (0.177 in) to the right of
the center of the media path.
a
b
c
d
TICKETS,TAGS, &
CONTINUOUS STRIP
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Chapter B — Media Specifications
Tags and Strip with Black Marks
Tag or strip width (a)
Maximum: 116.0 mm (4.57 in)
Minimum: 25.0 mm (1.00 in)
Tag length (b)
Minimum: 6.35 mm (0.25 in)
Detection slot/Black mark width (c)
Minimum: 28 mm (1.10 in)
Black mark height (d)
Maximum: 10 mm (0.39 in)
Minimum: 3 mm (0.12 in)
The black mark sensor is offset 10 mm (0.394 in) to the right of
the center of the media path.
Max. reflectance 5% at 940 nanometer. Carbon black.
a
b
c
d
TICKETS,TAGS, &
CONTINUOUS STRIP
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Appendix B — Media Specifications
Plain Continuous Stock
The PF8 printers can use continuous stock without any detection
slots or black marks. The printer must be set for continuous stock
by using the ESim Q command (see ESim Programmer’s Reference
Manual).
The length of each copy is decided by the size of the print image
and any additional media feed is decided by the Q command.
Continuous stock cannot be used in the Auto-Sensing mode.
Tag or strip width (a)
Maximum: 116.0 mm (4.57 in)
Minimum: 25.0 mm (1.00 in)
a
CONTINUOUS STRIP
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Worldwide Headquarters
6001 36th Avenue West
Everett, Washington 98203
U.S.A.
tel 425.348.2600
fax 425.355.9551
PF8d/PF8t Printer User’s Guide
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P/N 934-011-002
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