Insignia Computer Drive NS PCHD335 NS PCHD335 C User Manual

USER GUIDE  
USB 3.0 Desktop  
Hard Disk Drive  
Enclosure  
NS-PCHD335/NS-PCHD335-C  
Before using your new product, please read these instructions to prevent any damage.  
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USB 3.0 Desktop Hard Disk Drive Enclosure  
2 Remove the plastic end cap and circuit board.  
Package contents  
• USB 3.0 3.5” SATA hard drive enclosure  
• Hi-speed USB 3.0 A - B cable  
• 12V/2A AC power adapter  
• Quick Setup Guide  
• Screwdriver  
• Screws  
Front  
3 Connect your hard drive’s SATA connector to the  
corresponding connector on the enclosure  
circuit board and secure the drive to the drive  
tray with the screws (4) provided.  
3
4
5
#
Item  
Description  
Power indicator Turns on when the hard drive is turned  
1
2
3
4
5
(yellow)  
on.  
Activity  
indicator (blue)  
Blinks when the hard drive is active.  
On/Off switch Press to turn off your hard drive  
enclosure.  
4 Gently slide the drive tray, with drive attached,  
into the enclosure.  
USB 3.0 B type Connect a USB cable to this port and to  
port  
your computer.  
12V DC in port Connect the AC power adapter to this  
port.  
Setting up your hard drive  
enclosure  
Read the safety precautions before you install your hard drive in  
the enclosure:  
Use only the accessories provided.  
Make sure that you first touch an unpainted, grounded  
metal object to discharge any static electricity stored on  
your clothing or body before touching any electronic  
components.  
5 Replace the two screws on the left-side panel.  
Connecting the enclosure to your computer  
Notes  
Handle the printed circuit board (PCB) by the edges only.  
Avoid touching the electronic components.  
Make sure you have installed the hard drive into  
the enclosure before connecting the enclosure  
to your computer.  
Installing your hard drive in the enclosure  
To install your hard drive in the enclosure:  
1 Remove the two screws from the panel with the  
USB connector.  
A new hard drive must be initialized and  
partitioned before it will appear in Windows  
Explorer or on your Mac desktop. Refer to your  
hard drive manufacturer’s documentation, or  
see “Formatting the hard drive on your PC” on  
page 4.  
For optimal performance, make sure your  
laptop or PC has USB 3.0 ports (  
). If your  
computer does not have USB 3.0 capability, you  
can plug the USB 3.0 cable into any available  
USB 2.0 port, but it will only run at USB 2.0  
speeds.  
3
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USB 3.0 Desktop Hard Disk Drive Enclosure  
To connect the enclosure to your computer:  
1 Plug the smaller USB 3.0 (Micro-B type)  
connector on the USB cable (provided) into the  
port on the enclosure.  
To disconnect the enclosure while Mac OS X is  
running:  
1 Drag the USB icon into the TRASH.  
2 Unplug the enclosure.  
2 Plug the other end of the cable into a USB port  
on your computer.  
Partitioning and formatting a new hard drive  
Creating a new partition on your PC  
3 Connect the AC adapter to the enclosure and  
then into a wall outlet.  
Caution  
USB 3.0 B type male connector  
Doing the following will erase any existing data on  
the drive. If the drive is damaged and you wish to  
recover the data, continuing may overwrite the  
existing information!  
Note  
For new hard drives, you need to initialize and  
partition your hard drive before it will appear in  
Windows Explorer.  
The best way to partition a new hard drive is to use  
the manufacturer’s program. Most hard drives  
should come with a CD that includes the  
installation program. If not, visit the manufacturer's  
website to see if a download is available. If the  
manufacturer’s program is not available, try the  
following instead:  
USB 3.0 A type male connector  
The operating system automatically detects and  
sets up the new drive.  
If the drive is correctly detected, a new drive  
letter is assigned to the enclosure.  
To create a new partition on your PC:  
1 Right-click on My Computer, or Computer,  
depending on which version of Windows you  
have, then click Manage.  
2 Select Disk Management under Storage on the  
left pane. Your PC should give you the option to  
initialize the disk. If not, locate the new drive,  
right-click on it (where it reads “New Simple  
Volume”), then click Initialize. (This step may  
not be required for some hard drives).  
• For PCs, the new drive letter appears in My  
Computer.  
• For Macintosh computers, the new drive letter  
appears on the desktop.  
Note for PC users:  
If you do not see an additional drive in your system,  
you might need to format the new drive. See the  
following section for more information on detecting  
and formatting your drive.  
3 Follow the prompts in the wizard.  
4 When the process is complete, locate your hard  
drive in the bottom right pane. Right-click on  
the area with a status bar (to the right of the  
“New Simple Volume” area), then click New  
Partition.  
5 Continue following the wizard’s directions. The  
recommended partition type is “primary” and  
the recommended file system is “NTFS.Note  
that Windows XP limits FAT32 partitions to only  
32GB.  
Note for Macintosh users:  
If you do not see an additional drive in your system,  
select Disk Utilities from the Utilities folder, then  
select the external enclosure and format the drive to  
meet your requirements.  
You can disconnect the enclosure at any time while  
the computer is turned off. If, however, you want to  
disconnect it while the computer is on, make sure  
that you do it correctly.  
You should now be able to see the drive in  
Windows Explorer.  
Formatting the hard drive on your PC  
To disconnect the enclosure while your PC is  
running:  
Caution  
Note  
Formatting is only required for a new hard drive. Do  
not format a drive that contains valuable data that  
you want to save..  
If a drive window is open or the hard drive enclosure  
is active, close any associated windows before trying  
to remove the enclosure.  
To format the hard drive on your PC:  
1 Right-click the Safely Remove Hardware icon  
1 Click Start, then click Control Panel.  
(located near the clock on the taskbar).  
2 Click Performance and Maintenance (in  
Windows 7, click System and Security), then  
click Administrative Tools.  
3 Click Computer Management, then click Disk  
Management from the menu on the left side of  
the screen.  
2 Click the drive you want to unplug, then  
click STOP.  
3 When Windows notifies you that it is safe to do  
so, unplug the enclosure from your computer.  
4
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USB 3.0 Desktop Hard Disk Drive Enclosure  
4 Click on the new drive (identifiable by the  
model number or drive capacity), then click on  
the Action tab at the top of the screen.  
Troubleshooting  
5 Go to All Tasks, then click Format from the  
I do not see the  
• Make sure the drive is functioning. A drive that does not work  
in a laptop will more than likely not work with this enclosure  
either. When you connect the enclosure to the PC, you should  
hear the drive spin up (it may be very faint). Contact your hard  
drive manufacturer or PC manufacturer for information on  
testing your hard drive.  
enclosure/additional  
drive in my system  
menu.  
6 Select the file system and other choices you  
want, then click OK.  
Formatting the hard drive in Mac OS x  
• The enclosure may not be receiving enough power to spin up  
the hard drive. USB ports are supposed to have a power rating  
of 5.25V/500mA. If the system provides less than 500mA per  
USB port, the enclosure may not have enough power to spin  
up the hard drive completely (although the enclosure will  
light up and you will hear the drive attempting to spin up).  
• Make sure that the USB cable is connected firmly to your  
enclosure and computer.  
Creating a new partition in Mac OS X 10.4 or higher  
If you are using a new hard drive, you may need to  
initialize it first. Initialize your new hard drive using  
Drive Setup from the Mac OS CD that came with  
your computer.  
To initialize a Hard Drive:  
• Make sure that the USB cable is not broken or damaged in  
some way.  
1 Start up your computer from the Mac OS CD.  
• Open the enclosure and make sure that all of the connections  
are securely fastened.  
2 Locate the Utilities folder on the Mac OS CD  
and double-click it to open the folder.  
• If you have a desktop computer, try using the USB ports on  
the back of the computer instead of the front USB ports. The  
cables connecting front USB ports are not always properly  
shielded and may not properly handle USB 3.0 speeds.  
• Your PC may not be able to recognize the partition on the  
hard drive because it is damaged or not a valid format. You  
can initialize, partition, and format unrecognized drives by  
using the software that comes with the hard drive or by using  
the Disk Manager (PC users) or Disk Utilities (Mac Users).  
Caution: Doing this will erase any existing data on the drive. If  
the drive is damaged and you wish to recover the data,  
continuing WILL overwrite the existing information.  
3 Double-click Drive Setup to open the program.  
4 From the list of drives, select the drive you want  
to initialize, then click Initialize.  
To format your hard drive with Mac OS Extended  
format:  
This method of formatting hard drives provides for  
a more efficient use of hard drive storage space.  
1 Click Custom Setup.  
• If using a new hard drive, have you formatted and partitioned  
the hard drive? If not, see “Partitioning and formatting a new  
hard drive“ on page 4. If the hard drive is not formatted and  
partitioned, your PC will not assign a drive letter.  
2 Select the Type menu in the Volume info area,  
then click Mac OS Extended Format.  
3 Resize the volumes if desired.  
• There are some computers that have difficulty starting with a  
USB hard drive connected. Unplug the hard drive, then restart  
your computer. Once started, connect the hard drive.  
• Do not use non-powered USB hubs because they often are  
unable to provide enough power.  
4 When ready, click OK, then click Initialize.  
If initialization fails, do the following:  
1 Click Initialization Options from the Functions  
menu.  
There is a USB icon in  
the system tray, but I  
can't find the hard disk  
in MY COMPUTER  
• Make sure the hard drive has been initialized and partitioned  
if using a new hard drive. If you need to do this, see  
Partitioning and formatting a new hard drive“ on page 4.  
• If you have Windows 7, you may not have rights to the files  
and folders and may need to take Ownership of these files  
for more information.  
2 Select Low level format, then click OK.  
Choosing this option adds significant time to  
the initialization process.  
Formatting the hard drive on a Mac  
Caution  
The data transfer  
betweencomputer and  
device is slow  
• Your system may be operating at USB 2.0 speeds due to an  
incorrect driver installation of the USB 3.0 adapter card. Or  
you may have a system that does not support USB 3.0. If your  
system includes a PCIe slot, you can achieve SuperSpeed USB  
transfer rates by installing a USB 3.0 PCIe adapter card.  
• Make sure the enclosure is connected to a USB 3.0 or 2.0 port.  
Transfer speeds are optimal/best with your hard drive  
enclosure if you are using USB 3.0 ports. Data throughput is  
greatly affected by the type and location of data on the disk. A  
few very large files will copy much faster than many small  
files since the larger files are more likely to be arranged  
sequentially on the disk.  
Formatting is only required for a new hard drive. Do  
not format a drive that contains valuable data that  
you want to save.  
To format the hard drive:  
1 Click Disk Utility (under Applications).  
2 Select the new hard drive you are trying to  
install.  
3 Click the Erase tab.  
4 Choose a volume format and assign a name to  
the new drive, then click Erase.  
• Magnetic Hard Disk Drives operate at speeds slower than the  
USB 3.0's maximum data transfer rate. If using an HDD, your  
transfer speeds will be faster on USB 3.0 than on USB 2.0, but  
will still be limited by the physical disk's throughput.  
5
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USB 3.0 Desktop Hard Disk Drive Enclosure  
The data on my hard  
• Connecting your hard drive to the enclosure is just like  
Legal notices  
drive is corrupt!  
connecting a hard drive to the inside of your computer. The  
enclosure itself will not corrupt your data. If data has become  
corrupt, it is likely caused by removing the enclosure while  
data was still being written to the hard drive, from subjecting  
the drive to some kind of physical trauma (even very subtle  
trauma), or due to a design or quality issue with the original  
drive manufacturer.  
FCC Part 15  
This device complies with Part 15 of the FCC Rules.  
Operation of this product is subject to the following  
two conditions: (1) this device may not cause  
harmful interference, and (2) this device must  
accept any interference received, including  
interference that may cause undesired operation.  
Caution: Never remove the enclosure while data is being  
written to the hard drive! Doing so may cause the hard drive to  
become corrupt. Make sure all applications being run off the  
disk and all files in use are no longer in use before removing the  
unit. For PCs, use the Safely Remove Hardware icon to eject the  
drive before disconnecting. For Mac, drag the hard drive to the  
trash before disconnecting. Never operate the disk and  
enclosure in a partially assembled state.  
This equipment has been tested and found to  
comply within the limits for a class B digital device,  
pursuant to Part 15 of the FCC Rules. These limits  
are designed to provide reasonable protection  
against harmful interference in a residential  
installation. This equipment generates, uses, and  
can radiate radio frequency energy and, if not  
installed and used in accordance with the  
instructions, may cause harmful interference to  
radio communications. However, there is no  
guarantee that interference will not occur in a  
particular installation. If this equipment does cause  
harmful interference to radio or television  
reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try  
to correct the interference by one or more of the  
following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment  
and receiver.  
• Connect the equipment into an outlet on a circuit  
different from that to which the receiver is  
connected.  
• Consult the dealer or an experienced technician  
for help.  
Can I boot from the  
enclosure?  
• This enclosure does not support using the enclosed disk drive  
as a boot device.  
Why can't I partition or  
format my drive?  
• Verify that you are logged into the computer with an account  
that has Administrator Rights. If that does not resolve the  
issue, contact your hard drive manufacturer or PC  
manufacturer for assistance.  
My hard drive is 2TB,  
are there any unique  
issues?  
• Make sure you have the latest Service Pack installed on  
Windows XP. With the latest Service Pack, Windows XP,  
Windows Vista, and Windows 7 should recognize up to a 2TB  
drive.  
Is RAID or JBOD  
supported?  
• No  
Why do I keep seeing  
8 GB of hard drive  
space (no partition)?  
• This is most likely because this space was either not  
partitioned or initialized when the hard drive was formatted.  
Another reason is that when the hard drive has been removed  
improperly, a ghost drive can be created on the computer  
which confuses the computer into thinking there is still usable  
space. It is best to turn off the enclosure and reboot your  
system.  
Can I use the hard drive  
enclosure with a Mac  
and a PC at the same  
time?  
• No, the hard drive must be initialized and partitioned for one  
or the other. When formatted for Mac, a PC will not be able to  
see the partition, and vice versa.  
FCC warning  
Changes or modifications not expressly approved  
by the party responsible for compliance with the  
FCC Rules could void the user’s authority to operate  
this equipment.  
The enclosure will not  
assemble correctly  
• Check the physical size of the hard drive. Does it fit correctly  
into the enclosure? Make sure your drive does not have any  
additional rails or mounting hardware connected to it.  
ICES-003 statement  
CAN ICES-3 (B)/NMB-3 (B)  
Specifications  
SATA  
Device interface  
5.4 x 3.1 x 0.6 inches  
(137.2 x 78.7 x 15.2 mm)  
Dimensions (WxLxH)  
USB 3.0 Micro B type  
Host interface  
Power supply  
USB power  
1 TB 2.5" SATA interface hard drive (max height  
0.374 in [9.5 mm])  
Hard drives supported  
Operating: 32~104°F (0~40°C)  
20% to 80% non-condensing  
FCC Class B, ICES-003  
Operating temperature  
Operating humidity  
Certification  
6
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USB 3.0 Desktop Hard Disk Drive Enclosure  
Connection to an incorrect voltage or power supply  
Attempted repair by any person not authorized by Insignia  
to service the Product  
ONE-YEAR LIMITED  
WARRANTY - INSIGNIA  
Products sold “as is” or “with all faults”  
Consumables, including but not limited to batteries (i.e. AA,  
AAA, C etc.)  
Products where the factory applied serial number has been  
altered or removed  
Loss or Theft of this product or any part of the product  
Display panels containing up to three (3) pixel failures (dots  
that are dark or incorrectly illuminated) grouped in an area  
smaller than one tenth (1/10) of the display size or up to  
five (5) pixel failures throughout the display. (Pixel based  
displays may contain a limited number of pixels that may  
not function normally.)  
Definitions:  
The Distributor* of Insignia branded products warrants to you,  
the original purchaser of this new Insignia-branded product  
(“Product”), that the Product shall be free of defects in the  
original manufacturer of the material or workmanship for a  
period of one (1) year from the date of your purchase of the  
Product (“Warranty Period”).  
For this warranty to apply, your Product must be purchased in  
the United States or Canada from a Best Buy branded or Future  
Shop branded retail store or online at www.bestbuy.com,  
www.bestbuy.ca, or www.futureshop.ca and is packaged with  
this warranty statement.  
Failures or Damage caused by any contact including but  
not limited to liquids, gels or pastes.  
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS  
YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. INSIGNIA  
SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR  
How long does the coverage last?  
CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS  
OR IMPLIED WARRANTY ON THIS PRODUCT, INCLUDING, BUT  
NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT,  
LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES  
NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE  
PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE  
PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED  
WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN  
The Warranty Period lasts for 1 year (365 days) from the date you  
purchased the Product. Your purchase date is printed on the  
receipt you received with the Product.  
What does this warranty cover?  
During the Warranty Period, if the original manufacture of the  
material or workmanship of the Product is determined to be  
defective by an authorized Insignia repair center or store  
personnel, Insignia will (at its sole option): (1) repair the Product  
with new or rebuilt parts; or (2) replace the Product at no charge  
with new or rebuilt comparable products or parts. Products and  
parts replaced under this warranty become the property of  
Insignia and are not returned to you. If service of Products or  
parts are required after the Warranty Period expires, you must  
pay all labor and parts charges. This warranty lasts as long as you  
own your Insignia Product during the Warranty Period. Warranty  
coverage terminates if you sell or otherwise transfer the Product.  
DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND  
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY  
AFTER THE WARRANTY PERIOD. SOME STATES, PROVINCES AND  
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN  
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT  
APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL  
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY  
FROM STATE TO STATE OR PROVINCE TO PROVINCE.  
Contact Insignia:  
For customer service please call 1-877-467-4289  
INSIGNIA is a trademark of Best Buy and its affiliated companies.  
Registered in some countries.  
Distributed by Best Buy Purchasing, LLC  
7601 Penn Ave South, Richfield, MN 55423 U.S.A.  
©2014 Best Buy. All rights reserved.  
Made in Taiwan  
How to obtain warranty service?  
If you purchased the Product at a Best Buy or Future Shop retail  
store location, please take your original receipt and the Product  
to any Best Buy or Future Shop store. Make sure that you place  
the Product in its original packaging or packaging that provides  
the same amount of protection as the original packaging. If you  
purchased the Product from a Best Buy or Future Shop online  
to the address listed on the web site. Make sure that you put the  
Product in its original packaging or packaging that provides the  
same amount of protection as the original packaging.  
To obtain warranty service, in the United States call  
1-888-BESTBUY, Canada call 1-866-BESTBUY for Future Shop call  
1-800-663-2275. Call agents may diagnose and correct the issue  
over the phone.  
Where is the warranty valid?  
This warranty is valid only in the United States and Canada at  
Best Buy or Future Shop branded retail stores or websites to the  
original purchaser of the product in the county where the  
original purchase was made.  
What does the warranty not cover?  
This warranty does not cover:  
Customer instruction/education  
Installation  
Set up adjustments  
Cosmetic damage  
Damage due to weather, lightning, and other acts of God,  
such as power surges  
Accidental damage  
Misuse  
Abuse  
Negligence  
Commercial purposes/use, including but not limited to use  
in a place of business or in communal areas of a multiple  
dwelling condominium or apartment complex, or  
otherwise used in a place of other than a private home.  
Modification of any part of the Product, including the  
antenna  
Display panel damaged by static (non-moving) images  
applied for lengthy periods (burn-in).  
Damage due to incorrect operation or maintenance  
7
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1-877-467-4289 (U.S. and Canada) or 01-800-926-3000 (Mexico)  
INSIGNIA is a trademark of Best Buy and its affiliated companies.  
Registered in some countries.  
Distributed by Best Buy Purchasing, LLC  
7601 Penn Ave South, Richfield, MN 55423 U.S.A.  
©2014 Best Buy. All rights reserved.  
Made in Taiwan  
V1 ENGLISH  
14-0329  
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