Firmware update: Download/Install instructions for TV Model: NS‐L42Q120‐10A
System requirements: a computer with an open USB port, USB 2.0 flash drive (stick), broadband
internet access and operating software of Windows XP, Windows Vista, Windows 7 or Mac OS 10.3 or
newer. This option is not recommended with dial‐up or DSL service with a bit rate lower than 256kbps. If
the instructions provided below do not help, call Insignia Customer Support at (877) 467‐4289 for
assistance.
First: Download the update file
1. Insert USB flash drive into the open USB port on your computer.
2. Download firmware (Zip File); if a pop‐up window opens telling you to open, save or cancel, click
Save and save the file to your USB flash drive. Note: File needs to be saved on the root directory.
Note: File size is approximately 3.5 MB. Estimated download time is 1‐2 minutes (with a 1.5
Mbps broadband connection).
3. Unzip the file and save as two separate files on your USB drive.
4. Delete the zip file from your USB drive.
5. After saving the firmware to your USB flash drive; remove the USB flash drive from your
computer.
Second: Upgrading the TV Software with a USB Flash Drive (Stick)
1. Make sure you TV’s AC cord is securely plugged into a wall outlet and the unit is turned off. This
can be verified by a red indicator light on the bottom front of the TV.
2. Insert the USB flash drive containing the firmware that was downloaded into the TV’s USB
service port located on the back of the TV. Note: This port maybe covered by a rubber flap, you
may need to flip open the rubber flap (See photo below).
3. Turn the TV on using the remote control or power button on the side of the TV.
4. A screen similar to the one below will appear (Note: if there is no “Please wait…” menu
displayed; you can turn your TV off, then turn the unit back on):
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