Indesit Oven FDE20 User Manual

Electric built in Double Oven  
Instructions for installation and use  
FDE20  
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Contents  
Introduction  
4
Safety Information  
5
Features  
7
Controls  
8
Oven Timer Operation  
9
Grill Pan and Handle  
15  
Operation when using Top Oven for Grilling  
Conventional Grilling  
16  
17  
Using the Top Oven as a Convection Oven  
Operation when using the Top Oven as a Convection Oven  
Using the Main Oven for Fan Cooking  
Using the Main Oven for Other Functions  
Temperature Conversion Chart  
Oven Temperature Charts  
Cooking Results Not Satisfactory?  
Care and Cleaning  
18  
19  
20  
21  
23  
24  
26  
27  
Installation  
31  
35  
Something Wrong?  
If It Still Won’t Work  
39  
Key Contacts  
Back Cover  
You must read these instructions prior to using your appliance and  
retain them for future use.  
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Introduction  
Your new appliance is guaranteed* and will give lasting service. This guarantee is only applicable  
if the appliance has been installed in accordance with the installation instructions detailed in  
this booklet.  
To help make best use of your cooking equipment, please read this booklet carefully.  
The cooker is designed specifically for domestic use and responsibility will not be accepted for  
use in any other installation.  
When the cooker is first used an odour may be emitted,  
this will cease after a period of use  
When first using the cooker ensure that the room is well ventilated (e.g. open a window or use  
an extractor fan) and that persons who may be sensitive to the odour avoid any fumes.  
It is suggested that any pets be removed from the room until the smell has ceased. This odour is  
due to temporary finish on oven liners and elements and also any moisture absorbed by the  
insulation.  
* The guarantee is subject to the provisions that the appliance:  
(a)  
Has been used solely in accordance with the Users Instruction Book.  
(b) Has been properly connected to a suitable supply voltage as stated on the  
rating plate attached to this equipment.  
(c)  
Has not been subjected to misuse or accident or been modified or repaired by  
any person other than the authorised employee or agent.  
(d) Has been correctly installed.  
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Safety Information  
When used properly your appliance is completely safe but as with any electrical product  
there are certain precautions that must be observed.  
PLEASE READ THE PRECAUTIONS BELOW BEFORE USING YOUR APPLIANCE.  
Always  
Always make sure you remove all packaging and literature from inside the oven  
and grill compartments before switching on for the first time.  
Always make sure you understand the controls prior to using the appliance.  
Always keep children away from the appliance when in use as the surfaces will  
get extremely hot during and after cooking.  
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Always make sure all controls are turned off when you have finished cooking  
and when not in use.  
Always stand back when opening an oven door to allow any build up of steam or  
heat to disperse.  
Always use dry, good quality oven gloves when removing items from the  
oven/grill.  
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Always take care to avoid heat/steam burns when operating the controls.  
Always turn off the electricity supply at the wall switch before cleaning and  
allow the appliance to cool.  
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Always make sure the shelves are in the correct position before switching on the  
oven.  
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Always keep the oven and grill doors closed when the appliance is not in use.  
Always take care when removing utensils from the top oven when the main oven  
is in use as the contents may be hot.  
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Always keep the appliance clean as a build up of grease or fat from cooking can  
cause a fire.  
Always follow the basic principles of food handling and hygiene to prevent the  
possibility of bacterial growth.  
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Always keep ventilation slots clear of obstructions.  
Always refer servicing to a qualified appliance service engineer.  
During use the oven becomes hot. Care should be taken to avoid touching  
heating elements inside the oven,  
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SAFETY ADVICE  
IN THE EVENT OF A CHIP PAN OR ANY OTHER PAN FIRE:  
1. TURN OFF THE COOKER APPLIANCE AT THE WALL SWITCH.  
2. COVER THE PAN WITH A FIRE BLANKET OR DAMP CLOTH, this will smother the  
flames and extinguish the fire.  
3. LEAVE THE PAN TO COOL FOR AT LEAST 60 MINUTES BEFORE MOVING IT.  
Injuries are often caused by picking up a hot pan and rushing outside with it.  
NEVER USE A FIRE EXTINGUISHER TO PUT OUT A PAN FIRE as the force of  
the extinguisher is likely to tip the pan over. Never use water to extinguish  
oil or fat fires.  
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Safety Information  
Never  
Never leave children unsupervised where a cooking appliance is installed as all  
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cooking surfaces will be hot during and after use.  
Never allow anyone to sit or stand on any part of the appliance.  
Never store items above the appliance that children may attempt to reach.  
Never remove the oven shelves whilst the oven is hot.  
Never heat up unopened food containers as pressure can build up causing the  
container to burst.  
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Never store chemicals, food stuffs or pressurised containers in or on the  
appliance, or in cabinets immediately above or next to the appliance.  
Never operate the grill with the door closed as this will cause the appliance to  
overheat.  
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Never use the appliance as a room heater.  
Never use the grill to warm plates.  
Never dry any items on the oven doors.  
Never install the appliance next to curtains or other soft furnishings.  
Never allow children to play with the appliance controls.  
Never use ‘steam cleaners.  
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Features  
MAIN OVEN  
TEMPERATURE  
& FUNCTION  
CONTROL  
TOP OVEN  
TEMPERATURE  
& GRILL SELECTION  
CONTROL  
CLOCK & OVEN  
TIMER  
TOP OVEN  
PILOT LIGHT  
MAIN OVEN  
PILOT LIGHT  
GRILL  
SETTING  
CONTROL  
GRILL  
ELEMENT  
CATALYTIC  
SIDE LINERS  
GRILL PAN  
INNER DOOR  
GLASS  
TOP OVEN  
DOOR  
OVEN LIGHT  
CATALYTIC  
SIDE LINERS  
OVEN SHELF  
OVEN FAN  
MEAT PAN  
MAIN OVEN  
DOOR  
INNER DOOR  
GLASS  
RATING PLATE  
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Controls  
GRILL SETTING CONTROL  
MAIN OVEN TEMPERATURE AND FUNCTION CONTROL  
A
C
TIMER  
TOP OVEN TEMPERATURE AND GRILL SELECTION CONTROL  
B
Control Markings  
Control Knob  
A
Description  
Grill Setting Control  
Function  
Selects the heat at which the grill will cook the  
food.  
1 – max Grill Settings Control:  
1 = Low, max = High  
Note: To grill you must first select a grill  
function using control (B).  
Selects the cooking temperature  
(Degrees Centigrade) when using the top  
oven as a conventional oven.  
B
C
Top Oven Temperature &  
Grill Selection Control  
100 -  
220  
Switches the top oven to “Half Grill”  
mode.  
Switches the top oven to “Full Grill”  
mode.  
Fan Only Setting  
- This is used to decrease the amount  
of time required to defrost food items.  
Main Oven Temperature &  
Function Control  
Oven Light Only  
- Switches on the Main Oven Interior  
Light Only.  
Main Oven Temperature Scale (In  
Degrees Centigrade).  
- When cooking select the required  
90 -  
230  
cooking temperature.  
Cooling Fan:  
A gentle flow of air will be blown below the control panel when any selector  
switch is used.  
Note: Whenever the appliance has been used, the cooling fan may run on or  
restart itself after all the controls have been turned off.  
This indicates that the appliance is still warm.  
Oven Interior  
Lights  
The oven lights are operated when their respective oven control is  
used. (N.B. Not all models have a top oven interior light).  
The main oven has a light only position.  
Slow Cooking  
The main oven has a “Slow Cook Setting, 90˚C, this can be used for slow  
cooking, keeping food warm and warming plates for a short period.  
Note: It is advisable to check that all oven controls have been switched off when you have  
finished using the appliance.  
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Oven Timer Operation  
The oven timer offers you the following features:  
1. Time of Day  
2. Automatic Cooking  
3. Minute Minder  
Automatic Cooking The Main Oven (only) can be controlled by the automatic timer.  
Never operate the grill or top oven when the main oven is set to cook  
automatically because the oven cavity can become warm and this may cause  
bacterial growth in food.  
Hints on  
Automatic  
Cooking  
1. Select foods which will take the same time to cook and require  
approximately the same temperature.  
2. Set the oven timer so that the food has just finished or about to  
finish cooking on your return to the oven. This will ensure the  
food has not cooled down and does not require reheating  
before serving.  
3. Food should be as cold as possible when it goes into the oven,  
ideally straight from the refrigerator. Frozen meat and poultry  
should be thawed thoroughly before it is put in the oven.  
4. We advise that warm food should never be placed in the oven if  
there is to be a delay period. Stews prepared by frying the meat  
and vegetables should be cooked as soon as possible.  
5. We advise dishes containing left-over cooked poultry or meat,  
for example Shepherds Pie, should not be cooked automatically  
if there is to be a delay period.  
6. Stews and joints should be cooked by the long slow method, so  
that the delay period is kept to a minimum.  
7. On warm days, to prevent harmful bacterial growth in certain  
foods (ie poultry, joints, etc) the delayed start should be kept to  
a minimum.  
8. Wine or beer may ferment and cream may curdle during the  
delay period, so it is best to add these ingredients just before  
serving.  
9. Foods which discolour should be protected by coating in fat or  
tossing in water to which lemon juice has been added, prior to  
placing food in the oven.  
10. Dishes containing liquid should not be filled too full to prevent  
boiling over.  
11. Food should be well sealed (but not airtight) in a container to  
prevent the loss of liquid during cooking. Aluminium foil gives a  
good seal.  
12. Ensure food is cooked thoroughly before serving.  
Timer  
1. Make sure all oven controls are turned Off.  
Operation  
2. Check that the electricity supply to the oven is turned On.  
3. Check that the oven clock is at the right time of day.  
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Know Your Timer  
CLOCKFACE  
The timer incorporates a 24 hour clock.  
Ensure the correct time of day is always set, before using your cooker.  
SYMBOLS  
A ‘bell’ symbol will light up when you select a Minute Minder Period and will  
remain lit for the period set.  
At the end of the Minute Minder Period, the timer will emit an audible tone and  
the ‘bell’ symbol will disappear.  
The ‘cookpot’ symbol will light up either:–  
When the timer is in manual mode, or  
During the actual Cook Period.  
‘AUTO’ will light up:–  
When the timer is first turned on it will flash. It will go out when a time of day  
is set or when the timer is set to manual.  
The ‘AUTO’ symbol will flash at the end of an Auto Cooking programme to indi-  
cate that the programme has finished.  
(When the ‘AUTO’ symbol is flashing, to return the oven to Manual operation,  
turn the oven controls off, ensure that the correct time of day is set, and press  
the “Manual” button – The ‘AUTO’ symbol will go out).  
TIMER FUNCTION BUTTONS  
Minute Minder  
Button  
Here you can set a time period of up to 23 hours 59 minutes, that will count down.  
When it reaches zero, the timer will emit an audible tone.  
For Example: If you set 20 minutes, the audible tone will occur 20 minutes later.  
AUTO COOKING PROGRAMME  
Cook Period Button Cook Period is the actual length of time for which, the timer will switch the oven(s)  
on as part of an “Auto Cooking” programme.  
(e.g. If you set 2 hours, the food will be cooked for 2 hours).  
End Time Button  
The time of day at which you want an “Auto Cooking” programme to end.  
For Example: If you set a “Cook Period” for 2 hours, and “End Time” of 11:00. The  
timer will switch the oven(s) on at 9:00 and turn the oven(s) off at 11:00. You will hear  
a audible tone at 11:00, to indicate that the Auto Cooking Programme has finished.  
Notes:  
-
When setting an Auto Cooking programme you will need to set the oven  
control(s) to the required temperature(s) when you set the timer.  
If an Auto Cooking programme has been set the oven(s) will only operate during  
the pre-programmed time.  
-
Manual Button  
Needs to be pressed to cancel an Auto Cooking programme and return the oven(s) to  
Manual operation.  
“+” and “–” Buttons Used to adjust the various timer function settings.  
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Electronic Clock and Automatic Oven Timer Operation  
SETTING THE TIME OF DAY  
Step 1 Make sure all oven controls are turned Off.  
Step 2 Check the electricity supply to the cooker is turned on.  
Step 3 When switched on the display will show 0.00 and the Auto symbol,  
flashing intermittently.  
Step 4 Press & hold in both the Cook Period & End Time buttons together.  
Step 5 With the Cook Period & End Time buttons still held in, press either the “+”  
or “–” buttons to set the correct time of day.  
Step 6 Release all the buttons simultaneously.  
THE TIME OF DAY IS NOW SET.  
To change the time of day repeat Steps 4, 5 & 6 above.  
Note: You cannot adjust the time of day if the timer has been set for an  
Auto Cooking Programme.  
SETTING THE MINUTE MINDER  
Step 1 Ensure the time of day is set correctly.  
Step 2 Press and hold the Minute Minder button.  
Step 3 With the Minute Minder button held in, set the required Minute Minder  
period using the “+” and “–” buttons. A ‘bell’ symbol will light up.  
Release all buttons and the timer display will revert back to the time of day.  
The ‘bell’ symbol will remain lit to signify that a Minute Minder period has been  
set.  
At the end of the set time an audible tone will be heard, and the ‘bell’ symbol will  
disappear.  
Step 4 To cancel the audible tone press the Minute Minder button.  
Note 1 When the Minute Minder has been set, the time remaining can be checked at any  
time by simply pressing the Minute Minder button.  
Note 2 If necessary the Minute Minder can be cancelled before the tone sounds by  
pressing and holding the Minute Minder button and then at the same time  
pressing the “–” button until 0.00 appears in the display window.  
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Electronic Clock and Automatic Oven Timer Operation  
AUTO COOKING PROGRAMMES  
There are two Auto Cooking programmes that can be selected using your timer:–  
(a) To set the timer to switch the oven(s) On and Off Automatically  
(b) To set timer to switch on immediately and OFF automatically after a set cook period.  
a) TO SET THE TIMER TO SWITCH THE OVEN(S) ON AND OFF AUTOMATICALLY  
This allows you to cook at a specified time for a chosen period before the oven switches  
off Automatically.  
Step 1 Check that the correct time of day is set, if not follow instructions for setting the time of day.  
Step 2 Place food onto the correct shelf position in the oven and close the oven door(s).  
Step 3 Press and hold in the Cook Period button.  
The display will read 0.00 with the ‘cookpot’ symbol lit.  
Step 4 With the Cook Period button still held in, set the required Cook Period  
using the “+” and “–” buttons.  
Release the buttons and the timer display will revert to the time of day with the  
‘Auto’ symbol and ‘cookpot’ symbol lit.  
Step 5 Press and hold in the End Time button.  
The display will read the earliest possible end time for the Cook Period  
that you have set above.  
The ‘Auto’ symbol and ‘cookpot’ symbol will be lit.  
Step 6 With the End Time button still held in, use the “+” and “–” buttons to set  
the ‘End Time’ (i.e. The time you require the oven to switch off).  
Release all the buttons and the timer will revert back to the time of day.  
The ‘Auto’ symbol will remain lit to signify that an Auto Cooking Programme has  
been set. The ‘cookpot’ symbol will go out.  
Step 7 Turn the oven control(s) to the required temperature, and if necessary  
select the appropriate oven function.  
Note: If your appliance has two ovens: When the timer has been set for one oven  
it is possible to use the other oven only during the same Automatic programme.  
At the end of the Automatic Cook Period the Auto Symbol will flash and an  
intermittent bleeping sound will be heard.  
The audible tone will continue unless cancelled.  
The ‘Auto’ symbol will continue to flash until the timer is returned to Manual  
operation (see below).  
Step 8 Press the Manual button, the audible tone will be cancelled and the  
oven(s) will be returned to Manual.  
Step 9 Turn the oven control(s) to the OFF position.  
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Electronic Clock and Automatic Oven Timer Operation  
Note 1 When cooking automatically the Cook Period can be checked at any time by simply  
pressing the Cook Period button.  
Note 2 When cooking automatically the End Time can be checked at any time by simply  
pressing the End Time button.  
b) TO SET TIMER TO SWITCH ON IMMEDIATELY AND OFF AUTOMATICALLY AFTER A SET COOK  
PERIOD  
Step 1 Check that the correct time of day is set, if not follow instructions for setting the time of day.  
Step 2 Place food onto the correct shelf position in the oven and close the oven door(s).  
Step 3 Turn the oven control(s) to the required temperature, and if necessary select the appropriate oven  
function.  
Step 4 Press & hold in the Cook Period button, the display will read 0.00 and the  
‘cookpot’ symbol will light up.  
With the Cook Period button still held in set the required Cook Period using the  
“+” and “–” buttons. Example: 1hr 30 minutes (as shown).  
Note: Cook Period is the length of time the food requires to cook.  
Step 5 Release all buttons.  
The timer display will revert to the time of day with the ‘Auto’ symbol lit &  
‘cookpot‘ symbol remaining lit.  
At the end of the Cook Period the ‘Auto’ symbol will flash and an intermittent  
audible tone will be heard.  
NOTE: The Cookpot symbol disappears  
The audible tone will continue to flash until the timer is returned to Manual  
operation (see below).  
Step 6 Press the Manual button. The audible tone will be cancelled and the  
oven(s) will be returned to Manual.  
Step 7 Turn the oven control(s) to the OFF position.  
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Electronic Clock and Automatic Oven Timer Operation  
TO CANCEL AN AUTO COOKING PROGRAMME BEFORE  
THE COOK PERIOD HAS FINISHED.  
Step 1 Turn the oven control(s) to the OFF position.  
Step 2 Press the Manual button to return the oven(s) to “Manual” operation.  
The ‘Auto’ symbol will go out.  
Note 1  
When cooking automatically the Cook Period can be checked at any time by simply pressing  
the Cook Period button.  
OTHER NOTES ON TIMER OPERATION  
1. When cooking Automatically the Cook Period can be checked at any time simply by pressing the Cook  
Period button.  
2. When cooking Automatically the End Time can be checked at any time by simply pressing the End Time  
button.  
3. Having set a Cook Period and End Time an electronic device stores the information. The device within the  
timer will switch the oven(s) on and off at the required times.  
4. When setting an Auto Cooking Programme and a mistake is made, to clear:–  
(d) Press & release the Manual button.  
(e) Start the sequence again.  
5. If at any time the display shows three flashing zero’s 0.00 and ‘Auto, it is likely that the electricity supply to  
the oven has been interrupted. Reset the timer to the correct time of day.  
Food in the oven may, therefore, not have been cooked, before serving check food is thoroughly heated  
and completely cooked.  
6. To set each function always press and hold the required function button and at the same time press “+” or  
“–” buttons.  
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Grill Pan and Handle  
The grill pan handle is detachable from the pan, to facilitate cleaning and storage.  
The grill pan handle can be fixed as follows:  
(d)  
(a)  
(c)  
(b)  
Step 1  
Step 2  
Step 3  
Ste
Step 1 Remove the screw and washers from the grill pan bracket (a).  
Step 2 Tilt the handle over the recess (b).  
Step 3 Slide it towards the centre of the pan (c).  
Step 4 Locate the handle over the bracket (d).  
For a fixed handle, replace the screw and washers and ensure they are fully  
tightened up. If a detachable handle is required, do not replace the screw and  
washers.  
Note: If a fixed handle is required, the grill pan cannot be kept in the main oven with the  
door closed but may be stored in the top oven with the door closed, when the top oven is  
not in use..  
Grill Pan Food Grid and Anti-Splash Tray  
GRILL PAN  
GRILPAN  
OD GRID  
ANTI-SPLASH TRAY  
Note: To stop fat splashing onto the grill mesh, it is important to use the anti-splash tray as  
shown in the grilling chart. Always clean the grill pan, anti-splash tray and food grid after  
each use.  
Top Oven Shelf Positioning for Grilling  
ENSURE SHELVES ARE FITTED CORRECT WAY UP.  
3
2
1
3
2
1
DO NOT PLACE FOOD/UTENSILS DIRECTLY ON THE OVEN FLOOR  
NOTE:  
set.  
Preheat the grill if indicated on grill chart.  
The grill pan must be placed on the correct shelf and positioned centrally under the grill  
element.  
Leave the control at ‘max’ for toast, and for fast cooking of foods.  
For thicker foods requiring longer cooking, turn the switch to a lower setting after the  
initial sealing on both sides at ‘max. The thicker the food, the lower the control should be  
DO NOT line the grill pan with aluminium foil, as this increases the amount of fat spitting  
which can cause a fire.  
After use always return both controls to their OFF (0) position.  
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Operation when using the Top Oven for Grilling  
GRILL SETTING CONTROL  
A
B
TIMER  
TOP OVEN TEMPERATURE  
AND GRILL SELECTION CONTROL  
Step 1 Ensure that the timer is set to manual.  
Step 2 Place the grill pan runner/support in the correct position (see Grilling Guide).  
Locate the grill pan in the runner/support, position centrally under the grill  
element.  
Leave the door fully open.  
Step 3 Turn knob (B) clockwise to select grill function setting:  
Set to:  
For Half Grill (Left hand side only).  
For Full Grill.  
NOTE: As you turn past the end of the oven temperature scale you will feel resistance on the  
knob – continue turning clockwise until the grill setting position is selected.  
Step 4 Turn knob (A) clockwise to select the Grill Setting (1–max). (1=Low, max=High).  
Grill Controls Example:  
= Full Grill Function  
max  
= Maximum Grill Setting  
max  
NOTE: Do not grill with the grill/top  
oven door closed.  
Step 5 After use, turn both controls A & B  
anti clockwise to their off (G) position.  
DO NOT allow young children near to the appliance when the grill is in use as the surfaces  
get extremely hot.  
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Conventional Grilling  
CAUTION - ACCESSIBLE PARTS MAY BECOME HOT WHEN THE GRILL IS IN USE. CHILDREN  
SHOULD BE KEPT AWAY. GRILLING SHOULD NEVER BE UNDERTAKEN WITH THE  
GRILL/TOP OVEN DOOR CLOSED.  
The grill control is designed to provide variable heat control of either the twin grill elements  
on together or the single left hand grill element only, depending upon which direction the  
control knob is rotated. With the control rotated clockwise the numbers in the window will  
show 1 through to max the twin elements will come on together. With the control turned anti-  
clockwise the window will show 1 through to max and the single left hand element will come  
on only.  
The control is Off at O.  
Note: The grill will not operate unless the top oven control is in the OFF position.  
Food which requires browning only should be placed under the hot grill, directly on the shelf  
in the first or second runner from the bottom of the oven, according to the depth of the dish.  
Open the Grill door to the grilling position. i.e. fully.  
With the grill door in the grilling position, heating the grill is achieved by turning the control  
clockwise to the desired ‘grill setting’ on the control panel, as described under ‘setting the grill.  
Never: line the grill pan with aluminium foil.  
Note: When the door is open, air will be blown from beneath the controls by the cooling fan,  
and when controls are in the Off position. Preheat the grill at setting 4 for approximately 5  
minutes. The grill pan is placed on the shelf and should be correctly positioned under the grill  
element. Leave the control at HI for toast, sealing and fast cooking of foods. For thicker foods  
requiring longer cooking, turn the switch to a lower setting after the initial sealing on both  
sides at 4. The thicker the food the lower the control should be set.  
Grill pan handle  
The grill pan handle is detachable from the pan, to facilitate cleaning and storage. The handle  
can be either detachable from or fixed to the pan. For a fixed handle remove the screw and  
washers from the grill pan bracket, tilt the handle over the recess adjacent,to the bracket. (A)  
Slide the handle towards the centre of the pan (B) and let the handle locate over the bracket.  
(C)  
Replace screw and washers and ensure that they are fully tightened up. For a detachable  
handle remove screw and washers from grill pan and keep safe.  
Please note that if a fixed handle is required, the grill pan cannot be kept in the Fan Oven with  
the door closed but may be stored in the Top Oven.  
Warning: Ensure when using grill pan handle in the detachable manner it is centralised  
and secure.  
A
B
C
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Using the Top Oven as a Convection Oven  
The top oven should be used to cook small quantities of food. The oven is designed so  
that the grill element operates at a reduced heat output, this is combined with a  
heating element situated underneath the floor of the oven. To ensure even cooking of  
the food it is important that cooking utensils are positioned correctly on the oven  
shelf so that the element is directly above. As a guide, the front of the utensil should  
be approx. 100mm (4”) from the front of the shelf.  
Important:  
Always remove the grill pan handle from the grill pan, when the pan is being used for  
oven cooking.  
Note: Charts are a guide only, to suit personal taste and requirements, it may be  
necessary to increase or decrease temperatures by 10oC. It may also be necessary to increase  
or decrease cooking times.  
Shelf Positioning  
ENSURE SHELVES ARE FITTED THE CORRECT WAY UP  
3
2
1
DO NOT PLACE FOOD/UTENSILS DIRECTLY ON THE OVEN FLOOR  
There should always be at least 25mm (1 inch) between the top of the food and  
the grill element.  
WARNING: Items stored in the top oven will get hot when the main oven is in use.  
DO NOT allow young children near to the appliance when the top oven is in use as the  
surfaces get extremely hot.  
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Operation when using the Top Oven as a Convection  
Oven  
TOP OVEN TEMPERATURE & GRILL SELECTION CONTROL  
B
GRILL SETTING CONTROL  
A
MAIN OVEN TEMPERATURE AND FUNCTION CONTROL  
C
TIMER  
TOP OVEN PILOT LIGHT  
Step 1 Ensure that the timer is set to manual.  
Step 2 Place the shelf in the correct position (see Oven Temperature Charts).  
Step 3 Select the required cooking temperature (100–220oC) using control (B)  
(see Top Oven Temperature Charts).  
The pilot light will immediately come on, and remain on until the oven  
reaches the required temperature. The light will then automatically go off and  
on during cooking as the oven thermostat maintains the correct temperature.  
Step 4 Place the food on the shelf directly below the element ensuring the oven door is  
closed.  
NOTE: At the end of your cooking, always return control (B) to the OFF (G) position.  
Plate Warming  
Place the plates/dishes on shelf position 1 from the base of the top oven, and turn top  
oven temperature and grill selection control (B) to 100oC for 10-15 minutes.  
Never use the grill setting control (A) when warming plates.  
Top Oven Utensils  
Do Not use: Meat Pans and Baking Trays larger than – 225mm x 300mm (9”x12”)  
DO NOT use the main oven meat pan as a meat pan in the top oven, as the air  
circulation will be seriously restricted.  
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Using the Main Oven for Fan Cooking  
Since a circulaire fan oven heats up more quickly and generally cooks food at a  
lower temperature than a conventional oven, pre-heating is often unnecessary.  
Note: Charts are a guide only, to suit personal taste and requirements, it may be necessary to  
increase or decrease temperatures by 10oC. It may also be necessary to increase or decrease cooking  
times.  
Main Oven Shelf Positioning for Fan Oven  
Most foods will cook satisfactorily on any shelf position, due to even distribution of heat in the  
main oven, but the shelves must be evenly spaced.  
The top oven rod shelf can be used in the main oven when cooking large quantities of food.  
(N.B. Maximum 2 shelves in the main oven).  
Food or utensils should never be placed directly on the floor of the oven  
for cooking.  
DO NOT allow young children near to the appliance when the main oven is in use as the surfaces  
get extremely hot.  
Important:  
Always remove the grill pan handle from the grill pan, when the pan is being used for oven  
cooking.  
Main Oven Utensils  
Do Not Use: Meat Pans larger than  
Baking Trays larger than  
375mm x 300mm (15”x12”)  
325mm x 250mm (13”x10”)  
Temperature & Time  
When all three shelves are in use to cook large quantities of food, it may be necessary to  
increase the cooking times given in the temperature charts by a few minutes, to allow for  
the loss of heat due to extra time taken to load the oven, and the larger mass of food.  
Baking trays should have an even gap around the oven.  
Main Fan Oven Operation  
MAIN OVEN TEMPERATURE & FUNCTION CONTROL  
C
TIMER  
MAIN OVEN PILOT LIGHT  
Step 1  
Step 2  
Check that the timer is in manual.  
Place the shelf/shelves in the correct position (see Main Oven Temperature  
Charts.  
Step 3  
Step 4  
Place the food centrally on the shelf ensuring the oven door is fully closed.  
Select the required cooking temperature (90 to 230˚C) by turning control (C)  
clockwise. The pilot light will immediately come on, and remain on until the  
oven reaches the required temperature. The light will then automatically go  
off and on during cooking as the oven thermostat maintains the correct  
temperature.  
Note: When you have finished using your cooker, always return the controls to their OFF (G)  
position. At the end of the cooking period there may be a momentary puff of steam when the door is  
opened. This will disperse in a few seconds and is a perfectly normal characteristic of an oven with a good  
door seal.  
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Using the Main Oven for Other Functions  
Fan Only Setting  
Defrosting frozen meat and poultry  
Joints of meat and whole birds should be defrosted slowly, preferably in a refrigerator  
(allowing 5-6 hours per lb.) or at room temperature (allowing 2-3 hours per lb.).  
Frozen meat or poultry must be completely defrosted before cooking in the oven.  
However, to decrease the amount of time required to defrost food items, a non-  
heating fan only setting may be selected for the main oven only.  
Operation: To assist in defrosting:  
Place food in the oven and close the oven door.  
Turn the Main Oven Temperature and Function Control (C) clockwise to the  
setting.  
This defrosts by circulating the air around the food, time to defrost will depend on  
type and size of the food.  
NOTES: DO NOT defrost meat and poultry by warming the food through.  
Foods ideally suited to defrosting using the fan only setting are cream/cream cakes,  
butter cream filled cakes, gateaux, cheese cakes, iced cakes, quiches, pastries, biscuits,  
bread, croissants, fruit and many delicate frozen foods.  
If fish, meat and poultry are to be defrosted using the fan only setting, where possible  
it is recommended that the food should be small & thin.  
The items should be placed so that the maximum amount of surface area is exposed  
to the circulating air, and that they are turned regularly to ensure even defrosting.  
Larger cuts of meat and poultry may be defrosted by using the fan only setting up to a  
maximum weight of 2 kg (4lb 8oz).  
It is important to wash both meat and poultry and cooking utensils immediately after  
defrosting and before cooking. Food should be cooked immediately after defrosting.  
It is very important to strictly adhere to the basic principles of food handling and hygiene to  
prevent the possibility of bacterial growth.  
LIGHT ONLY SETTING  
When the Main Oven Temperature & Function Control (C) is turned clockwise to the  
setting, the main oven light only will illuminate.  
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Using the Main Oven for Other Functions  
“SLOW” Setting  
90  
This is used for slow cooking, keeping food warm and warming plates for short  
periods. Extra care should be taken when warming bone china, as it may be damaged  
in a hot oven.  
DO NOT place food or plates directly on the oven floor as this could damage both the  
oven lining and the plates which are being warmed.  
Advantages of “SLOW” cooking are:  
The oven stays cleaner because there is less splashing.  
Timing of food is not as critical, so there is less fear of overcooking.  
Inexpensive joints of meat are tenderised.  
Fully loading the oven can be economical.  
Cooking times can be extended in some cases by up to 2 hours.  
The kitchen stays cooler.  
Operation:  
1. Place the prepared food in the main oven and ensure the door is fully closed.  
2. Select  
(Slow Cooking Temperature) by turning Main Oven Temperature &  
90  
Function Control (C) clockwise ensuring the oven door is fully closed.  
Storage and re-heating of food:  
1. If food is to be frozen or not used immediately, place it in a clean container  
and cool as soon as possible.  
2. Always thaw frozen food completely in the refrigerator before re-heating.  
3. Always reheat food thoroughly and ensure it is piping hot before serving.  
4. Only re-heat food once.  
Points to consider when preparing food for “SLOW” cooking:  
1. Make sure that the dishes to be used will fit into the oven ensuring enough room for  
air to circulate.  
2. All dishes cooked on the slow setting will require a minimum of 6 hours, however, if  
they are cooked for 1-2 hours longer then deterioration in their appearance may be  
noticed.  
3. Never cook joints of meat over 2.7kg (6 lb) or poultry over 2.0kg (4lb 8oz).  
We do not recommend that joints of meat or poultry are stuffed before cooking on  
the slow setting.  
4. To seal in the meat juices, always cook meat or poultry at 170oC for 30 minutes before  
wrapping in foil and placing on a rack over a tin (to allow good air  
circulation) before turning the control to the slow setting and cooking immediately.  
5. Always ensure that joints of pork and poultry are thoroughly cooked by checking  
with a meat thermometer before serving.  
6. Always thaw frozen foods completely before cooking. We do not recommend placing  
frozen food in the oven to cook.  
7. Always bring soups, liquids and casseroles to the boil before placing in the oven.  
8. Ensure that casserole dishes have a good seal (not airtight) and cover to the top with  
foil to prevent loss of moisture.  
9. Ensure that fruit and vegetables are cut into even sized small pieces to cook properly.  
10. Always adjust seasoning before serving.  
11. If using dried red kidney beans it is important that the beans are soaked and then  
boiled for a minimum of 10 minutes before using in any dish to destroy any toxins.  
12. When cooking fish or egg dishes it may be necessary to check during cooking to avoid  
overcooking.  
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Temperature Conversion Chart  
Main  
Conventional  
Oven  
Top  
Convection  
Oven  
Main  
Fan  
Oven  
Gas  
Mark  
˚F  
1
250  
275  
300  
325  
350  
375  
400  
425  
450  
475  
120  
140  
150  
160  
180  
190  
200  
220  
110  
130  
140  
150  
170  
180  
190  
210  
220  
100  
120  
130  
140  
160  
170  
180  
200  
210  
220  
2
/
1
2
3
4
5
6
7
8
9
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Cooking Results Not Satisfactory  
GRILL  
Uneven cooking front to back  
Ensure that the grill pan is positioned centrally below the grill  
element.  
Fat splattering  
Ensure that the grill pan is not lined with foil.  
Ensure that the grill setting control (A) is not set too high.  
BAKING GENERAL  
Uneven rising of cakes  
Sinking of cakes  
Ensure that the oven shelves are level.  
The following may cause cakes to sink:  
1. Pre-heating of fan ovens – not always necessary.  
2. Cooking at too high a temperature – reduce standard  
temperatures by 25˚C for fan ovens.  
3. Using normal creaming method with a soft margarine.  
If using soft margarine, use an all in one method instead of  
the traditional creaming of the margarine and sugar.  
Remember when using a food mixer or processor not to  
over-cream soft margarine.  
Over/undercooking  
Refer to the cooking times and temperatures given in the  
Oven Temperature Charts provided, however, it may be  
necessary to increase or decrease temperatures by 10˚C  
to suit personal taste.  
Do not use utensils greater than 56mm (2l4'') in height for  
roasting.  
TOP OVEN BAKING  
Uneven cooking front to back  
Ensure that the cooking utensil is at least 100mm (4") from the  
front of the shelf.  
Uneven rising  
Ensure that the shelf is level (as above) and that the food is  
positioned correctly in the oven.  
Overcooking  
Remember to reduce cooking temperatures by 10°C from  
standard recipes when using the top oven.  
Food is taking too long to cook  
Ensure that the cooking utensil used in the top oven is not  
larger than 300mm x 225mm (12"x 9"), e.g. Do Not use the  
main oven meat pan.  
Only cook one item at a time to avoid overloading the oven.  
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Care and Cleaning  
Warning: Before cleaning, please ensure that the electricity supply to the appliance is switched off  
and the appliance is fully cold.  
1. CATALYTIC OVEN LINERS  
TOP OVEN SIDE LINERS  
The surfaces of the oven liners are treated with a special  
vitreous enamel which absorbs cooking soils.  
At temperatures of 220°C (425°F) or above, the special surface  
enables these soils to be slowly destroyed.  
The higher the temperature the more effective it is.  
Cleaning.  
In most cases normal cooking operations at 220°C (425°F) will  
permit this cleaning operation to proceed during cooking.  
However if higher cooking temperatures are not used regularly,  
it may be necessary, in order to prevent heavy soiling, to run  
the ovens without shelves or meat pan, at a maximum setting  
for a couple of hours.  
It should not normally be necessary to clean the panels with  
water. If the user feels it is desirable to do so, wipe them over  
MAIN OVEN SIDE LINERS  
AND REAR PANEL  
with a clean, soapy cloth, followed by a wipe with a clean  
damp cloth.  
DO NOT use biological washing powder, harsh abrasives or  
chemical oven cleaners of any kind as this could damage the  
oven liners.  
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Care and Cleaning  
2. CLEANING GRILL, TOP OVEN AND MAIN OVEN  
(a) Base & Rear of Top Oven and Base of Main Oven.  
Wipe out the oven with a damp soapy cloth. For more  
stubborn stains on the base of the oven use a well  
soaped fine steel wool soap pad.  
GRILL  
PAN  
(b) Grill Pan, Meat Pans & Oven Shelves.  
BASE &  
REAR  
OVEN  
To prevent stains from being burnt on to the grill pan,  
food support and rod shelf, always wash immediately  
after use in warm soapy water.  
Use a well soaped fine steel wool soap pad to remove  
stubborn stains from the rod shelves, grill pan, meat  
pan and the base of the oven.  
SHELVES  
MEAT  
PAN  
MAIN  
OVEN  
BASE  
DO NOT use aerosol cleaners on this oven as they could  
adversely affect the fan motor unit, and cannot be wiped off  
the fan blade.  
(c) Removable Grill Roof Panel  
Pull grill roof panel out slowly, being careful not to  
damage the elements. Clean using a damp soapy cloth,  
if stubborn stains remain gently clean with a well soaped  
fine steel wool soap pad and soapy water, and then wipe  
over with a damp cloth.  
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Care and Cleaning  
3. OVEN DOORS  
CONTROL PANEL  
(a) Control Panel  
Regularly wipe with a clean, damp cloth and polish with a  
clean, dry cloth.  
(b) Trims  
It is advisable to clean the trims regularly to prevent any  
build up of soiling which may detract from the appearance of  
the cooker. The recommended method of cleaning is to wipe  
over the trims with a clean, soft cloth wrung out in warm  
water, or mild non abrasive cleaner.  
OVEN  
DOORS  
(If in doubt try the cleaner on a small area of trim which is  
not noticeable in normal use), then after wiping with a cloth  
wrung out in clear water, dry with a clean, soft cloth.  
(c) Inner Door Panels & Glass  
Open the door fully. The glass panel may now be washed.  
Stubborn stains can be removed by using a well soaped, fine  
steel wool soap pad.  
TRIMS  
DO NOT use scouring pads, or abrasive powder, which will  
scratch the glass.  
4. REPLACEMENT OF THE OVEN LAMP  
Warning: To avoid electric shock, please ensure that the  
electricity supply to the appliance is switched off and the  
appliance is fully cold before removing lamp lens.  
Open the oven door and remove the oven shelves.  
Using a thick cloth, grip the lamp lens, unscrew anti-  
clockwise and remove the lens.  
Carefully unscrew the bulb anti-clockwise. Fit replacement  
bulb (15W 300˚C SES). Fit replacement bulb and refit lens.  
MAIN OVEN LAMP  
5. HOW TO CLEAN THE LAMP LENS  
Warning: To avoid electric shock, please ensure that the  
electricity supply to the appliance is switched off and the  
appliance is fully cold before removing lamp lens.  
Open the oven door and remove the oven shelves.  
Using a thick cloth, grip the lamp lens, unscrew anti-  
clockwise and remove.  
Clean with a non-abrasive cleansing cream and refit  
lamp lens.  
DO NOT use scouring pads, or abrasive powder, which will  
scratch the glass lens  
MAIN OVEN LAMP  
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Care and Cleaning  
Take particular care not to damage the inner surface of the door inner glass that is coated  
with a heat reflective layer. Do not use scouring pads, or abrasive powder, which will  
scratch the glass. Ensure that the glass panel is not subjected to any sharp mechanical  
blows.  
Stubborn stains can be removed by using a fine steel wool pad. For slight soiling the inner glass  
panel may be cleaned, while still warm, without removing it from the door. After cleaning, rinse  
and dry with a soft cloth.  
CLEANING THE DOORS  
SIDE OPENING DOORS  
Cleaning the door glass is the same as the drop down doors, except take care to support the  
weight of the inner glass when removing and refitting.  
DROP DOWN DOORS  
Remove the door inner glass as follows.  
1.  
2.  
Open the door fully and unscrew the two screws securing the glass panel so that the  
securing brackets can be turned. There is no need to remove the screws completely.  
Turn the brackets so that the glass can be removed and cleaned at the sink (Fig. 1.)  
Fig. 1.  
3.  
The inside of the outer door glass can now be  
cleaned while still fitted to the cooker.  
Glass  
NEVER OPERATE THE COOKER WITHOUT THE INNER DOOR GLASS IN  
POSITION.  
Refit the door inner glass as follows.  
1.  
2.  
NOTE: The inner door glass has a special reflective coating on one side. Replace the door  
inner glass so that the statement: “IMPORTANT THIS FACE TOWARDS THE OVEN” can  
be read from the inner side of the door.  
Turn the two securing brackets back to their original position to retain the glass and  
tighten the screws. (Fig. 2.)  
Fig. 2.  
Glass  
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Installation  
Electrical Requirements  
For your own safety, we recommend that your cooker is installed by a competent  
person such as one who is registered with NICEIC (National Inspection Council for  
Electrical Installation Contracting). The cooker should be installed in accordance with  
the latest edition of the IEE Regulations.  
Warning: This appliance must be earthed.  
Electrical Connections  
The installer must check that the voltage shown at the rating plate corresponds with  
the house electricity supply.  
The cooker must be supplied via a suitable double pole isolating switch, having a  
contact separation of at least 3mm in all poles placed in a readily accessible position  
adjacent to the cooker.  
If the cooker is to be wired into a connector unit, this may be positioned behind the  
cooker providing the following requirements are met:  
i) The connector unit must not project from the wall more than 25mm.  
ii) The top of the connector must not be more than 130mm above floor level.  
Remove the terminal cover at the rear base of the cooker. Pass the cable through the  
cable clamp and connect to the appropriate terminals provided.  
Allow sufficient cable for any future servicing.  
Tighten the screws on the cable clamp and replace the cover.  
Make main connections in the connector unit or cooker control unit.  
This appliance conforms to B.S. EN 55014 regarding suppression of Radio and  
Television reception interference.  
A double Pole control switch having a minimum rating of 32 amps should be used to  
feed the cooker using a suitably rated cable.  
Where a hob is fitted adjacent to or over the cooker, a 45 amp Double Pole control  
switch should be used to feed both units via separate suitably rated cables.  
We recommend a minimum of 4mm2 PVC insulated twin and earth cable conforming to  
B.S. 6004 for connection of each appliance.  
Where a hob is fitted above the cooker the cable connecting the hob to the cooker  
control unit must be of 2.5mm2 85o C heat resistant cable to BS6141 table 15  
In all cases adhere to routing details (see fig. 4).  
This appliance must not be installed over any other appliance that generates heat  
such as a plinth heater  
Note: Due to many different types of installation, a mains cable is not  
supplied with this product. The installer will fit the correct type and length of  
cable.  
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Installation  
Important  
It is essential that the lower cupboard is constructed in the manner illustrated i.e.  
having side, back, and roof panels so joined as to provide no apertures which could  
permit access to the oven unit when installed.  
1. General  
The appliance is designed for mounting at a safe level into an oven housing which  
must be secured to the backing wall.  
2. Ventilation  
a. The oven housing unit cabinet dimensions must comply with fig. 4.  
b. An air gap of 50mm minimum must be provided at the rear of any top or bottom  
cupboards or shelves (see fig. 1).  
c. It is necessary that the cabinets are provided with unobstructed ventilation, i.e.  
from adjacent cabinetry. This can be done by either raising the base of the  
cabinets using the adjusting feet (or spacers) or alternatively by providing a slot in  
the cabinet plinth to the dimensions in fig. 1.  
d. The air gap at rear allows the warmed air to pass out of the inner cabinet space.  
Where it is intended to fit cupboards above the oven unit to ceiling height, it is  
essential that the warmed air is exhausted through the front of the cabinet  
(see fig. 1).  
e. If an oven unit is installed adjacent to a tall cabinet, steam escaping from the oven  
when the door is opened could condense on and maybe stain the adjacent  
surface. To prevent permanent staining, the adjacent surface should be made of a  
material that is heat resisting and easy to clean. Adjacent tall cabinets should not  
be deeper than the oven housing cabinet.  
3. Final Installation  
a. Using a spirit level, check that the housing cabinet is level from side to side and  
from front to back in its installed position.  
b. Correct any unevenness by placing spacers under the bottom of the cabinet.  
Make sure that the cabinet rests firmly on the floor without rocking.  
c. Before the oven is fitted, the cabinet must be firmly secured to the backing wall for  
stability.  
d. The oven unit should now be lifted (this is a two person lift) into the cabinet and  
pushed fully home.  
e. Finally, the oven is secured to the cabinet by means of the four Pozi Wash Head  
screws - two through each side trim.  
f. Remove all packaging material from the grill and oven interior.  
List of loose items:  
4 x Pozi Wash Head No. 6 x 15mm screws.  
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Tall Cabinet Ventilation  
Fig. 1  
Ventilation Slot required  
here if cabinet does not  
fit to ceiling -51mm x 457mm min. area  
Ventilation Slot  
required  
here if the cabinet  
does fit to the ceiling -  
51mm x 457mm min.  
area  
50mm  
Air Gap  
50mm  
Air Gap  
Ventilation Slot  
required here  
51mm x 457mm  
min. area  
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560mm  
Viewed down through cabinet  
Cabinet  
No. 6 x 15mm screw  
(4 supplied)  
875mm  
Fig. 3  
Oven Door  
Fig. 2  
887mm  
878mm if  
cooker  
trim  
is to  
Connector  
6mm2  
overlap  
top edge  
of shelf  
Box  
Cable  
if hob fitted  
4mm2 Cable  
to Hob if  
4mm2  
fitted  
Cable  
To Oven  
Fig. 4  
* excluding pipe work  
and other projections  
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Something Wrong?  
Before calling a Service Engineer, please check through the following lists.  
THERE MAY BE NOTHING WRONG.  
Problem  
Check  
Slight odour or small amount of  
smoke when grill / oven used first  
time  
This is normal and should cease after a short period.  
If you find that the timer display is blank, then it is likely that  
there is no electricity supply to your oven. Check:  
(i) That the main cooker wall is switched on  
Nothing works.  
(ii) Other appliances, to see if you have had a power cut  
(iii) The main circuit breaker for the property  
The power supply to your oven has possibly been interrupted, but  
has now come back on again. Reset the timer to the correct time of  
day and “Manual” operation using instructions given in the timer  
section of the book.  
Display shows 0.00 AUTO.  
Your timer may be set for an Auto Cooking programme:  
Check the timer to see whether "Auto" is lit or flashing. If it is then please  
follow the instructions given in the Timer section of this book to return  
the timer to Manual operation.  
Main Oven does not work, but  
the Grill and Top Oven Work.  
Top Oven and Grill do not work,  
but the Main Oven works.  
Operating the cooker under the following conditions may cause a safety  
device to operate:  
(a) Grilling with the door closed - Always grill with the door fully open  
(b) Grilling for an excessively long period at maximum setting - see  
Grilling guide.  
Switch off appliance and allow to cool for approx 30 mins. Switch the  
cooker back on and check that the Grill / Top oven is now operating.  
Check that you have selected:- “Grill” function on the “Top Oven /  
Grill Select” knob (B) and a Grill setting on the “Grill” knob (A) -  
see grilling page.  
Grill does not work.  
When the Grill control is operating at less than its maximum setting, the  
Grill will cycle on and off, this is normal and not a fault.  
Grill keeps turning on and off.  
Can not set an “Auto Cook”  
programme  
Remember: "Cook Period" is the actual length of time for which, the  
timer will switch the oven(s) on as part of an "Auto Cooking" programme.  
A gentle flow of air will be blown from beneath the control panel when  
the appliance is used. If the appliance is still warm, this  
cooling fan may run on, or restart itself after all of the controls have been  
turned off.  
Draught from beneath control  
panel.  
The fan will stop once the appliance has been cooled. This is  
normal and not a fault.  
Press the minute minder button to silence.  
Timer buzzer/bleeper operates  
continually  
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Problem  
Check  
Grilling is uneven  
Ensure that Grill pan has been positioned as stated in  
the Grilling section of this book.  
Oven does not cook evenly  
Check:  
(a) Temperature and shelf positions are as recommended in the Oven  
Temperature Charts.  
(b) Oven utensils being used allow sufficient air flow around them.  
Oven temperatures too  
high or low  
Check temperature and shelf positions are as recommended in the  
Oven Temperature Charts.  
It may be necessary to increase or decrease the recommended  
temperature slightly to suit your taste.  
Oven lamp does not work  
The oven lamp is not covered by the guarantee.  
The part is easily changed (see the section on oven lamp replacement).  
A new lamp may be obtained from our Parts department (see Back  
Cover).  
Condensation on the wall at the  
rear of the cooker.  
Steam and / or condensation may appear from the vent at the rear of  
the appliance when using an oven particularly for foods with a high  
water content e.g. frozen chips, roast chicken etc. This is normal, and  
any excess should be wiped off.  
Steam / Condensation in the oven  
after use.  
Steam is a by - product of cooking any food with a high water contact.  
To help minimise always:  
a) Try to avoid leaving food in the oven to cool after being cooked.  
b) Use a covered container, wherever possible.  
If you have been through the above list and there is still a problem, contact Service,  
(see Key Contacts, back page)  
36  
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Notes  
37  
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Notes  
38  
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If It Still Won’t Work...  
Contact the Service Office (0870 6070805)  
If something is still wrong with your appliance after you have been through the  
‘Something Wrong’ list:  
1. Switch off and unplug the appliance from the mains.  
2. Call your nearest Service Office or local importer.  
When you contact us we will want to know the following:  
1. Your name, address and postcode.  
2. Your telephone number.  
3. Clear and concise details of the fault.  
4. The Model number and the Serial number of your appliance.  
5. The date of purchase (please keep the receipt as evidence will be required when  
an engineer calls) enter the date here:  
.............................................................................  
Please make sure you have all these details ready when you call.  
Spare Parts  
Please remember your new appliance is a complex piece of equipment.  
‘DIY’ repairs or unqualified and untrained service people may put you in danger, could  
damage the appliance and might mean you lose cover under the Parts Guarantee.  
If you do experience a problem with the appliance don’t take risks, call in our Service  
Engineer. Our Parts are designed exclusively to fit your appliance. Do not use them for  
any other purpose as you may create a safety hazard.  
Disposal of your product  
To minimise the risk of injury to children please dispose of your product carefully and  
safely. Remove all doors and lids. Remove the mains cable (where fitted) by cutting off  
flush with the appliance and always ensure that no plug is left in a condition where it  
could be connected to the electricity supply.  
To help the environment, Local Authority instructions should be followed for the  
disposal of you product.  
This appliance conforms to the following EEC Directives:  
Electromagnetic Compatibility  
89/336/EEC  
Low Voltage Equipment  
73/23/EEC  
92/31/EEC  
93/68/EEC  
93/68/EEC  
39  
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Key Contacts  
Repair Service and Information Desk  
UK: 0870 6070805  
( Open 8am to 5.30pm Mon - Fri  
9am to 5pm Sat  
and 10am to 4pm Sun  
Closed Bank Holidays)  
Note: Our operators will require the following information:-  
Model Number:  
Serial Number:  
Extended Warranty  
To join: UK 0870 442 7661  
(Open 8 to 8 Mon-Sun)  
Genuine Parts & Accessories  
Mail Order Hotline  
To join: UK 0870 558 5850  
(Open 8.30 to 5 Mon-Fri and 8.30 to 12 Sat).  
All Services are offered as an extra benefit and do not affect your statutory rights.  
.
PRINTED BY SIMLEX FOUR ASHES, WOLVERHAMPTON.  
May 2003 Part No. 4866200201-01  
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