ScreenPlay 5000
User’s Guide
[ English • Français • Deutsch • Español • Italiano • Norsk • Nederlands]
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Changes or modifications not expressly approved by InFocus Corporation can void
the user's authority to operate the equipment.
Declaration of Conformity
Manufacturer: InFocus Corporation, 27700B SW Parkway Ave. Wilsonville, Oregon
97070 USA
European Office: Strawinskylaan 585, 1077 XX Amsterdam, The Netherlands
We declare under our sole responsibility that this projector conforms to the following
directives and norms:
Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Agency Approvals
UL, CUL, TUV, GOST
Other specific Country Approvals may apply, please see product certification label.
EMC Directive 89/336/EEC, Amended by 93/68/EEC
EMC: EN 55022
EN 55024
EN 61000-3-2
InFocus reserves the right to alter product offerings and specifications at any time.
EN 61000-3-3
Low Voltage Directive 73/23/EEC, Amended by 93/68/EEC
Safety: EN 60950: 2000
July, 2004
Trademarks
Apple, Macintosh, and PowerBook are trademarks or registered trademarks of Apple
Computer, Inc. IBM is a trademark or registered trademark of International Business
Machines, Inc. Microsoft and Windows are trademarks or registered trademarks of
Microsoft Corporation. Adobe and Acrobat are trademarks or registered trademarks
of Adobe Systems Incorporated. InFocus, LiteShow, ScreenPlay, and LP are trade-
marks or registered trademarks of InFocus Corporation.
FCC Warning
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
--Reorient or relocate the receiving antenna.
--Increase the separation between the equipment and receiver.
--Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
--Consult the dealer or an experienced radio/TV technician for help.
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1
If you are experienced in setting up presentation systems, use the included
Quick Set Up card. For complete details on connecting and operating the
projector, refer to this User’s Guide. Electronic versions of this User’s Guide
in multiple languages are available on our website. The most current ver-
sions can be found on our website.
Table of Contents
Introduction
4
6
Positioning the projector
The website also has technical specifications (an interactive image size cal-
culator, laptop activation commands, connector pin outs, a glossary, the
product data sheet), a web store to buy accessories, and a page for online
registration. See the inside of the back cover for a list of all relevant web
addresses.
Video connections
Connecting a video device
Displaying a video image
7
8
9
Connecting a computer
11
12
12
Shutting down the projector
Troubleshooting your setup
Using the keypad buttons
Using the remote control
Using the audio
19
21
Customizing the projector
Optimizing video images
22
22
Using the menus
Picture menu
23
24
28
Settings menu
Maintenance
31
31
32
34
34
Cleaning the lens
Replacing the projection lamp
Cleaning the dust filters
Using the security lock
Appendix
35
35
36
36
Accessories
Red LED behavior and projector errors
Projected image size
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2
Important Operating Considerations for Safety
•
Place the projector in a horizontal position with no greater than 8
degrees forward or backwards tilt.
Do not place objects or people in the 2 foot (.6m) area along the side of the projector.
For ceiling mount applications, this area should be 5 feet (1.5m).
•
Locate the projector in a well-ventilated area without any obstructions
to intake or exhaust vents. Do not place the projector on a tablecloth or
other soft covering that may block the vents.
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•
•
•
Locate the projector at least 4' (1.2 m) away from any heating or cooling
vents.
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R
trig
ger
S-vide
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in
4
vid
eo
5
Use only InFocus-approved ceiling mounts. The minimum distance
between the ceiling and a ceiling-mounted projector is 11.8”/30cm.
2 ft (.6m)
Use only the power cord provided. A surge-protected power strip is
recommended.
•
•
Refer to this manual for proper startup and shutdown procedures.
In the unlikely event of the lamp rupturing, discard any edible items
placed in the surrounding area and thoroughly clean the area along all
sides of the projector. Wash hands after cleaning the area and handling
the ruptured lamp. This product has a lamp which contains a very
small amount of mercury. Dispose of it as required by local, state or fed-
eral ordinances and regulations. For more information see
Follow these instructions to help ensure image quality and lamp life over
the life of the projector. Failure to follow these instructions may affect the
warranty. For complete details of the warranty, see the Warranty section at
the end of this user's guide.
5 ft (1.5m)
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3
Projector components and features
Introduction
keypad
®
Your new ScreenPlay™ 5000 projector from InFocus is specifically
designed for home cinema applications. It has native 1280x720 resolution.
The projector is easy to connect, easy to use, easy to maintain.
speakers
Online Registration
Register your projector on our website to receive product updates,
announcements, and registration incentives. See the inside of the back cover
for the web address.
Included items
zoom
focus
elevator foot release
remote
control
receiver (IR)
connectors
projector
v
e
s
c
a
1
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v
1
2
remote
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ria
p
o
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n
e
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3
tro
heat vent
l
lens cap
documentation
L
R
trig
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id
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in
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4
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id
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5
lens cap tether*
IR
leveling
foot
audio/video cable
power
cable
computer
cable
S-video cable
*The lens cap tether ships in the Documentation Pack. Attach it to the lens cap and
the projector if desired.
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4
Connector panel
Connector Panel
The projector provides two computer and four video connectors:
component
video
audio
•
•
•
•
•
one M1-D/A (HD, DVI, and computer)
one VESA (HD, HD component, and computer)
one S-video
trigger
s-video
M1-D/A
VESA
one composite RCA
trigger
Pb
Pr
Y
one component video
audio in
serial control
It also has an RS-232 serial connector for serial control. The Command Line
Interface (CLI) specifications and commands are on our website.
A 3.5mm mini-jack trigger provides 12 volt current. This provides a con-
stant output while the projector is on. For example, if you connect your pro-
jection screen to the trigger, when you turn on the projector the screen will
move down; when you turn the projector off, the screen will return to the
storage position.
lock
composite
video
power
connector
RS232 serial control
You must turn the trigger on in the System menu, see page 28.
+12v
ground
3.5mm mono plug for
12 volt current
connection
to screen relay (see screen manufacturer
for details)
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5
Positioning the projector
There are a number of factors to consider when determining where to set up
the projector, including the size and shape of your screen, the location of
your power outlets, and the distance between the projector and the rest of
your equipment. Here are some general guidelines.
1 Position the projector on a flat surface at a right angle to the screen.
The projector must be within 10 feet (3 m) of your power source. To
ensure adequate cable access, place the projector at least 6 inches
(0.15m) from a wall or other objects. Place the projector at least 5.6 feet
(1.7 m) from the projection screen.
If you install the projector on the ceiling, refer to the installation guide
that comes with the Ceiling Mount Kit for more information. To turn
the image upside down, see page 28. InFocus recommends use of an
authorized InFocus ceiling mount. The Ceiling Mount Kit is sold sepa-
rately.
10’ high
image
2 Position the projector the desired distance from the screen.
The distance from the lens of the projector to the screen, the zoom set-
ting, and the video format determine the size of the projected image.
For more information about projected image sizes, see page 36.
The image exits the projector at a given angle. This image offset is 105%.
This means that if you have an image 10’ high, the bottom of the image will
be 0.5’ above the center of the lens.
bottom of image
0.5’ above lens
lens center
tor.
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6
Table 1: Video connections
Video connections
You can connect VCRs, DVD players, camcorders, digital cameras, video
games, HDTV receivers, and TV tuners to the projector. (You cannot directly
connect the coaxial cable that enters your house from a cable or satellite
company; the signal must pass through a tuner first. Examples of tuners are
digital cable boxes, VCRs, digital video recorders, and satellite TV boxes.
Basically, any device that can change channels is considered a tuner.) If there
is more than one output, select the highest quality one. DVI, Component
video and RGB (M1, HD15) have the best quality, followed by S-video, and
then composite video.
Video Game
VESA
Composite video
S-video
VESA 1
Video 5
S-video 4
Component 3
Component video
NOTE: If you want to use RGB video, see page 8.
component
video
Table 1: Video connections
M1-D/A
s-video
VESA
Connector label
Input signal
Connector
on projector
Standard Broadcast TV (not
HDTV), via cable, digital
cable, satellite TV, DirectTV
Component video
S-video
Composite video
Component 3
S-video 4
Video 5
trigger
Pb
Pr
Y
audio in
serial control
HDTV
Component video
VESA
DVI
Component 3
VESA 1
DVI 2
DVD
Component video
S-video
Composite video
Component 3
S-video 4
Video 5
composite
video
VCR
Composite video
S-video
Component video
Video 5
S-video 4
Component 3
Video Camera
Composite video
S-video
Video 5
S-video 4
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7
Connecting a video device
If your video device has more than one output, select the highest quality
one. DVI video has the best quality, followed by Component video, S-video,
and then composite video.
connect component cable
connect S-video cable
trigger
Y
Pb
Pr
audio in
serial control
If the video device uses component cable connectors, plug the cable’s green
connectors into the green component-out connector on the video device and
into the green component connector (labeled “Y” Component 3) on the
projector. Plug the component cable’s blue connectors into the blue compo-
nent-out connector on the video device and into the blue component con-
nector (labeled “Pb”) on the projector. Plug the component cable’s red
connectors into the red component-out connector on the video device and
into the red component connector (labeled “Pr”) on the projector. If you are
using RGB input, plug the additional connector into the Video 5 connector
and turn on the RGB Video option in the Sources menu. See page 28.
If the video device uses a round, four-prong S-video connector, plug the
S-video cable into the S-video connector on the video device and into the S-
Video 4 connector on the projector. Connect the red and white audio con-
nectors from the A/V cable to your source and Audio In connector on the
projector, if desired. If the video device uses a yellow composite video con-
nector, plug the A/V cable’s yellow connector into the video-out connector
on the video device. Plug the other yellow connector into the yellow Video
5 connector on the projector. Connect the red and white audio connectors
from the A/V cable to your source and the projector.
trigger
Y
Pb
Pr
audio in
serial control
trigger
Pb
Pr
Y
audio in
connect composite video cable
serial control
connect M1-D cable
connect VESA cable
connect power cable
trigger
Y
Pb
Pr
audio in
serial control
If the video device uses a DVI connector, plug the computer cable into the
video-out connector on the video device. Plug the other connector into the
DVI 2 connector on the projector.
If the video device uses a VESA connector, plug a VESA cable into the
video-out connector on the video device. Plug the other connector into the
VESA 1 connector on the projector.
trigger
Pb
Pr
Y
audio in
serial control
Connecting the power cable
trigger
Pb
Pr
Y
audio in
serial control
Connect the power cable to the connector on the back of the projector and to
your electrical outlet. The Power button on the keypad lights up and the
LED on the keypad turns solid green.
NOTE: Always use the power cable that shipped with the projector.
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8
Displaying a video image
Remove the lens cap.
remove lens cap
press Power button
Press the Power button on the top of the projector or the remote.
The fans start to run. When the lamp comes on, the startup screen is dis-
played. It can take a minute for the image to achieve full brightness.
? No startup screen? Get help on page 12.
Plug in and turn on the video device.
The video device’s image should appear on the projection screen. If it
doesn’t, press the Source button on the keypad or remote.
turn on video device
Adjust the height of the projector by pressing the release button to extend
the elevator foot. Rotate the leveling foot, if necessary.
release button
adjust height
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rotate
leveling
foot
L
R
trig
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4
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eo
elevator
foot
Position the projector the desired distance from the screen at a 90 degree
angle to the screen. See page 36 for a table listing screen sizes and distances
to the screen.
adjust distance
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2
seria
comp
onent
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3
ntrol
L
R
audio
trigger
S-video
4
in
video
5
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9
Adjust the zoom or focus rings by rotating them until the desired image size
and focus are produced.
adjust zoom and focus
zoom
focus
If the image is not square, adjust the vertical keystone using the buttons on
the keypad.
adjust keystone
Press the upper Keystone button to reduce the upper part of the image, and
press the lower Keystone button to reduce the lower part.
You can also adjust the horizontal keystone via the menus, or set the projec-
tor to automatically adjust the vertical keystone. See page 24.
ves
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1
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2
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ial
comp
onen
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ont
t
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L
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trig
ger
S-v
ideo
aud
io in
4
vide
o
5
adjust volume
Adjust the volume in the Audio menu.
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m
pu
te
r
2
audio
out
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ito
audio
in
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ou
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tw
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ria
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tr
ol
L
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di
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in
vid
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2
vi
de
o
in
Adjust the Contrast, Brightness, Color, or Tint in the Picture menu.
adjust Picture menu
See page 23 for help with the menus.
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10
Connecting a computer
connect computer cable
Connect either a VESA cable or M1 cable into the appropriate connector on
the projector (Vesa 1 or DVI 2). Connect the other end to the video port on
your computer. If you are using a desktop computer, you first need to dis-
connect the monitor cable from the computer’s video port.
trigger
Pb
Pr
Y
audio in
serial control
Connect the black power cable to the connector on the back of the projector
and to your electrical outlet. The Power LED on the projector’s keypad
turns solid green.
trigger
Pb
Pr
Y
audio in
serial control
NOTE: Always use the power cable that shipped with the projector.
You can control the projector from an LCD control panel or computer by
connecting an RS-232 cable to the projector’s Serial control connector. Spe-
cific RS-232 commands can be found in the Service and Support section of
here for software updates. You can update your projector’s software using
the computer cables USB connector, see the website for details.
connect power cable
trigger
Pb
Pr
Y
audio in
serial control
trigger
Pb
Pr
connect RS-232 cable
Y
audio in
serial control
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11
Shutting down the projector
Troubleshooting your setup
The projector automatically blanks the screen after no active source is
detected for 30 minutes. This blank screen helps preserve the life of the pro-
jector. The image returns when an active source is detected or a remote or
keypad button is pressed.
If your image appears correctly on the screen, skip to the next section
(page 20). If it does not, troubleshoot the setup. The LED on top of the pro-
jector indicates the state of the projector and can help you troubleshoot.
Screen Save
Table 2: LED behavior and meaning
You can make the blank screen appear after five minutes by turning on
Screen Save in the Settings>System menu. See page 29. There are six time
options for the Screen Save feature. They range from five minutes to 30 min-
utes with five minute intervals.
LED color/behavior
Meaning
solid green
The projector is plugged in, or the projec-
tor has been turned off and the fans have
stopped.
Power Save
The projector also has a Power Save feature that automatically turns the
lamp off after no signals are detected for 5 minutes. After 3 additional min-
utes with no signal, the projector powers down. If an active signal is
received before the projector powers down, the image is displayed. You
must press the Power button to display an image after 30 minutes have
passed. When Power Save is enabled, Screen Save is disabled. See page 29.
blinking green
The projector is powering down and the
fans are running to cool the lamp.
blinking red
A fan or lamp failure has occurred. Make
sure the vents aren’t blocked (see
page 17). Turn off the projector and wait
one minute, then turn the projector on
again. If the Replace Lamp message
appears, replace the lamp and reset the
lamp timer. Contact Technical Support if
the problem persists.
see page 36 for more information
Turning off the projector
To turn off the projector, press the Power button. You can cancel the shut-
down by pressing the Power button again within 3 seconds. The lamp turns
off and the LED blinks green for 1 minute while the fans continue to run to
cool the lamp. When the lamp has cooled, the LED lights green and the fans
stop. Unplug the power cable to completely power off the projector.
solid red
An unidentifiable error: please contact
Technical Support.
The following tables show common problems. In some cases, more than one
possible solution is provided. Try the solutions in the order they are pre-
sented. When the problem is solved, you can skip the additional solutions.
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12
Source Troubleshooting
Problem
Solution
Result
Plug power cable in, press Power button.
Remove lens cap.
Correct image
No startup screen
ve
sa
1
d
v1
2
se
com
ponent
ria
l
c
o
n
3
tro
l
L
R
trig
ge
r
S
a
u
-v
d
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id
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in
o
4
ve
sa
c
1
vid
e
o
5
dv
1
ve
2
sa
c
1
dv
1
2
se
co
mp
ria
on
en
l
on
t
3
tro
l
se
co
mp
ria
on
en
l
on
t
3
tro
l
L
R
trig
L
S-
aud
ge
r
vid
io
in
eo
5
4
R
vi
trig
ge
r
deo
S-
au
dio
vi
de
in
o
4
vi
de
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5
Computer image projected
Only startup screen appears
Press the Source button
Activate laptop’s external port
A
A
A
or restart
laptop
vesa
1
dv1
2
serial
component
control
3
ve
sa
1
dv
1
2
L
R
trigger
S-video
audio
in
4
se
ria
com
pone
nt
l
c
on
video
5
3
tro
l
L
R
tri
gge
S-
au
di
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vi
o
de
in
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4
vi
de
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5
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13
Computer image projected
Adjust computer refresh rate in Control
Panel>Display>Settings>Advanced>
Adapter (location varies by operating
system)
No computer image, just the words “Signal out of
range”
Signal
range
out
of
A
A
A
ve
sa
1
dv
1
2
se
ria
com
vesa
1
l
c
on
pon
ent
tro
l
3
dv1
2
L
R
trig
ge
serial
com
ponen
S-
vid
au
dio
r
control
t
3
eo
5
in
4
vid
eo
L
R
trigger
S-video
audio
in
4
video
5
You may also need to set a different
resolution on your computer.
Turn Overscan on in the Picture>Overscan
menu
Correct image
Edges of image distorted
A B
A B
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14
Projector troubleshooting
Problem
Solution
Result
Square image
Image not square
Adjust keystone on keypad or Picture menu
ves
a
1
dv1
2
ser
ial
comp
onen
c
ont
t
3
rol
L
R
trig
ger
S-v
ideo
aud
io in
4
vide
o
5
Adjust the focus lens or Sharpness in the
Picture>Advanced menu
Correct image
Image not sharp
A B
A B
Change aspect ratio to 16:9 in
Picture>Aspect ratio menu
Correct image
Image does not fit 16:9 screen
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15
Turn off Ceiling in Settings>System menu
Correct image
Image upside down
B
A
A B
Turn off Rear in Settings>System menu
Image reversed left to right
Correct image
A
A B
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16
1. Adjust color, tint, color temperature,
brightness, or contrast in the menus.
2. Select another gamma setting
3. Select another color space
1. Projected colors don’t match source
2. Colors are washed out or too deep
3. Image from component source appears greenish
Correct image
COLOR
COLOR
Make sure vents aren’t blocked; allow
projector to cool for one minute
Unplug projector; wait one minute; plug in
projector and turn it on: lamp lights
Lamp won’t turn on, LED blinking red (page 12)
blinks
red
ve
sa
c
1
dv
1
2
se
co
mp
ria
l
on
en
on
tr
t
3
ol
ve
sa
c
1
L
dv
1
2
R
tr
ig
ge
r
S
vi
au
di
-v
id
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eo
in
4
se
co
mp
ria
on
en
l
on
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3
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l
5
ve
sa
c
1
L
dv1
2
R
tri
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S-
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5
in
4
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17
Lamp must be replaced (page 32)
Lamp won’t turn on, LED blinking red (page 12)
Lamp turns on
blinks
red
ve
ve
sa
c
sa
c
1
1
dv
dv
1
1
2
2
se
co
se
co
mpo
ria
mp
on
ria
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en
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nen
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on
t
3
on
3
tro
tro
l
l
L
L
R
R
tri
tri
gg
au
gge
S-
aud
io
in
er
S-
di
r
vid
o
vid
eo
in
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4
4
vi
vi
de
de
o
o
5
5
Correct image
Move projector, adjust zoom, adjust height
Image not centered on screen
zoom
ves
a
1
dv1
2
ser
com
pone
nt
ial
con
3
trol
L
R
trig
ger
S-v
aud
io
ide
i
n
o
4
vid
eo
5
Adjust horizontal or vertical position in
Picture>Advanced menu
ve
sa
1
ve
sa
1
dv
1
2
dv
1
2
se
ria
com
po
l
c
on
ne
nt
3
tro
l
se
com
po
ria
l
c
ne
nt
on
3
tro
l
L
L
R
tri
gge
S-
v
au
di
r
vi
de
o
R
o
in
4
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dealer. When sending the projector in for repair, we recommend shipping
the unit in its original packing material, or having a professional packaging
company pack the unit. Please insure your shipment for its full value.
Still having problems?
If you need assistance, visit our website or call us. See the inside of the back
cover for a list of all relevant web addresses. This product is backed by a
limited warranty. An extended warranty plan may be purchased from your
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18
Using the keypad buttons
Most buttons are described in detail in other sections, but here is an over-
view of their functions:
power–turns the projector on (page 9) and off (page 12).
menu–opens the on-screen menus (page 23).
select–confirms choices made in the menus (page 23).
up/down arrows–navigates to and adjusts settings in the menus (page 23).
auto image–resets the projector to the source.
presets–cycles through the available preset settings (page 26).
keystone–vertical keystone adjusts the squareness of the image (page 24).
brightness–adjusts intensity of the image (page 24).
resize–changes the aspect ratio (page 24).
source–changes the active source (page 9).
menu navigation buttons
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19
Using the remote control
The remote uses two (2) provided AAA batteries. They are easily installed
by sliding the cover off the remote’s back, aligning the + and - ends of the
batteries, sliding them into place, and then replacing the cover.
navigation buttons
To operate, point the remote at the projection screen or at the projector (not
at the video device or computer). The range of optimum operation is up to
30 feet (9.14m).
Press the remote’s Menu button to open the projector’s menu system. Use
the arrow buttons to navigate, and the Select button to select features and
adjust values in the menus. See page 23 for more info on the menus.
backlight button
The remote also has:
•
Power button to turn the projector on and off (see page 12 for shut-
down info)
•
•
•
backlight button to light the remote’s buttons in the dark
Brightness and Contrast buttons to adjust the image
Blank button to display a blank screen instead of the current image (to
change the color of the blank screen, see page 29)
•
Source buttons to switch among sources (to assign a particular source
to a source button, see page 28) and a source toggle
•
•
•
•
Resize button to change the Aspect Ratio (see page 24)
Auto Image button to resynchronize the projector to the source
Preset button to restore stored settings (see page 26)
Overscan button to remove noise in a video image (page 26)
Troubleshooting the remote
•
Make sure the batteries are installed in the proper orientation and are
not dead.
•
Make sure you’re pointing the remote at the projector or the screen, not
at the video device or the computer, and are within the remote range of
30 feet (9.14m).
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20
Using the audio
trigger
Pb
Pr
Y
audio in
connect audio connectors on A/V cable
To play sound from the projector, connect your source to the Audio In con-
serial control
nector on the projector.
To adjust the volume, mute or turn off the projector’s chime, use the Audio
menu (see page 28).
Troubleshooting audio
If there is no sound, check the following:
adjust volume
•
•
•
•
•
Make sure the audio cables are connected.
Make sure mute isn’t active in the Audio menu.
Make sure the volume is turned up enough.
Adjust the audio source.
If playing a video, make sure the playback has not been paused.
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21
Customizing the projector
Optimizing video images
You can customize the projector for your specific setup and needs. See
page 28 to page 31 for details on these features.
After the video device is connected properly and the image is on the screen,
you can optimize the image using the onscreen menus. For general informa-
tion on using the menus, see page 23.
•
•
For rear projection, turn Rear mode on in the Settings>System menu.
•
Adjust the Keystone, Contrast, Brightness, Color, or Tint in the Picture
menu. See page 24.
For ceiling mounted projection, turn Ceiling mode on in the Set-
tings>System menu.
•
Change the Aspect ratio. Aspect ratio is the ratio of the image width to
image height. TV screens are usually 1.33:1, also known as 4:3. HDTV
and most DVDs are 1.78:1, or 16:9. Choose the option that best fits your
input source. See page 24.
•
•
Turn on Automatic Vertical Keystone adjustments.
Specify which source the projector checks first for active video during
power-up.
•
•
•
•
•
Turn the projector’s display messages on and off.
Turn on power saving features.
•
•
Select a Sharpness setting. See page 27.
Select a different Color Temperature or use the Color Control to adjust
the gain and offset of the red, green, and blue color. See page 27.
Specify blank screen colors and startup logos.
Specify the menu language.
•
•
Select a specific Gamma or Color Space. See page 26 and page 27.
Control your projector using RS232 commands. See page 5.
Turn Overscan on to remove noise around the video image. See
page 26.
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22
Using the menus
Dot
To open the menus, press the Menu button on the keypad or remote. (The
menus automatically close after 60 seconds if no buttons are pressed.) The
Main menu appears. Use the arrow buttons to move up and down to high-
light the desired submenu, then press the Select button.
Menu
button
To change a menu setting, highlight it, press Select, then use the up and
down arrow buttons to adjust the value, select an option using radio but-
tons, or turn the feature on or off using check boxes. Press Select to confirm
your changes. Use the arrows to navigate to another setting. When your
adjustments are complete, navigate to Exit, then press Select to go to the
previous menu; press the Menu button at any time to close the menus.
Keypad navigation
buttons
Main menu
Dots appear before the menu name. The number of dots indicate the menu’s
level, ranging from one (the Main menu) to four (the most nested menus).
Dots
The menus are grouped by usage:
•
•
The Picture menu provides image adjustments.
Settings
menu
The Settings menu provides set-up type adjustments that are not
changed often.
Picture
menu
•
The About menu provides a read-only display of information about the
projector and source.
Certain menu items may be grayed out until a particular source is con-
nected. For example, Sharpness is only available for video sources and will
be hidden when a computer source is active. Other menu items may be
grayed out when they are not available. For example, Brightness is grayed
out until an image is active.
About menu
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23
Picture menu
To adjust the following six settings, highlight the setting, press Select, use
the up and down arrows to adjust the values, then press select to confirm
the changes.
Vertical Keystone
increasing keystone
decreasing keystone
Vertical Keystone: adjusts the image vertically and makes a squarer image.
You can also adjust vertical keystone from the keypad. If you want the pro-
jector to automatically adjust the vertical keystone, check the Auto Vertical
check box.
Horizontal Keystone: adjusts the image horizontally and makes a squarer
image.
Contrast: controls the degree of difference between the lightest and darkest
parts of the picture and changes the amount of black and white in the
image.
Horizontal Keystone
Brightness: changes the intensity of the image.
Color: (video and component sources only) adjusts a video image from
black and white to fully saturated color.
Tint: (NTSC video sources only) adjusts the red-green color balance in the
image.
Aspect Ratio: Aspect ratio is the ratio of the image width to image height.
TV screens are usually 1.33:1, also known as 4:3. HDTV and most DVDs are
1.78:1, or 16:9. The default is16:9.
Aspect Ratio
Native: this mode bypasses the internal scaler, displaying the image with no
resizing. Since the native resolution is 1280x720 and 4x3 video images are
approximately 640x480, 4x3 images will always be smaller than the display
and will be centered in the display. Computer images 1024x768 or smaller
will also be centered in the display. If a 16x9 video source or a 1280x1024 or
larger computer source is viewed, it will display up to 1280 pixels and 720
lines from the center of the input.
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24
16:9: the default is 16:9, which preserves the 16:9 aspect ratio and is
designed to be used with content that is Enhanced for Widescreen TVs.
16:9 image
16:9 image input
16:9
aspect ratio
9
9
16
16
4:3: resizes the image from its original version to fit a standard 4:3
aspect ratio screen. If you have a 4:3 source on a 16:9 screen, the image
is placed in a 16:9 space, so black bars appear at the sides of the image.
4:3 image input
4:3 image on 16:9 screen
3
4:3 aspect ratio
9
16
4
Letterbox text: preserves the 16:9 aspect ratio and maximizes readabil-
ity of the text.
letterbox image input
black bars
16:9 image fills 16:9 screen
Letterbox: preserves the 16:9 aspect ratio. If you have a 16:9 source and
screen, the image fills the screen. If your source is letterboxed, the
image is expanded to fill the screen.
letterbox
aspect ratio
9
3
black bars
4
16
4:3 image input
4:3 image fills 16:9 screen
Natural Wide: this mode stretches a 4:3 image to fill the entire 16:9
screen. The center two-thirds of the image is unchanged; the edges of
the image are stretched.
natural wide
aspect ratio
3
9
16
4
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25
Presets: You can customize the settings for each source and save them as a
preset. There are three user-definable presets. To set a preset for the current
source, adjust the image, then choose Save User 1, 2, or 3. You can recall
these settings in the future by selecting the appropriate user presets.
Presets
Gamma: Gamma tables contain preset intensity configurations optimized
for the input source. You can select a gamma table that has been specifically
tuned for either film, presentation, or photography.
Gamma
NOTE: Your viewing preferences may vary. Cycle through the gamma
options and pick the one you like the best.
Overscan: (video sources only) removes noise around the video image.
Overscan
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26
Advanced settings
Sharpness: (video sources only) changes the clarity of the edges of a video
image. Select a sharpness setting.
Sharpness
Color Space: This option applies to computer sources. It allows you to
select a color space that has been specifically tuned for the video input.
When Auto is selected, the projector automatically determines the standard.
To choose a different setting, turn off Auto, then choose RGB for computer
sources, choose either SMPTE240, REC709 or REC601 for component
sources.
Color Space
Color Temperature: changes the relative warmth of the colors.
Color Temperature
Color Control: allows you to individually adjust the gain (intensity of the
color), the offset (the amount of black in the color), and the gamma of the
red, green, and blue colors.
Color Control
The following 4 options are for computer and component sources only.
Phase: adjusts the horizontal phase of a computer source.
Tracking: adjusts the vertical scan of a computer source.
Horizontal/Vertical Position: adjusts the position of a computer source.
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27
Settings menu
Audio: allows adjustments to the volume and mute, and turns the projec-
tor’s startup Chime on and off.
Audio
Sources: allows you to assign a particular input to a specific source key on
the remote. Also allows selection of a default Startup Source and enables or
disables Autosource and RGB Video.
Sources>Startup Source: this determines which source the projector
checks first for active video during power-up.
Sources>Autosource: When Autosource is not checked, the projector
defaults to the source selected in Startup Source. If no source is found, a
blank screen displays. When Autosource is checked, Startup Source deter-
mines which source the projector defaults to at power-up. If no signal is
present, the projector checks the sources in order until a source is found or
until power down.
Startup
Source
Sources
Sources>RGB Video: check this box if you are using a DVD player with
RGB output.
System>Rear: reverses the image so you can project from behind a translu-
cent screen.
Ceiling: turns the image upside down for ceiling-mounted projection.
Auto Ceiling: automatically senses when the projector is inverted and turns
the image upside down. This is On by default.
Auto Power: When Auto Power is checked, the projector automatically
goes into the startup state after the projector is powered on. This allows con-
trol of ceiling mounted projectors with a wall power switch.
Screen Save
System menu
Display Messages: displays status messages (such as “Searching” or
“Mute”) in the lower-left corner of the screen.
Power Save: automatically turns the lamp off after no signals are detected
for 5 minutes. After 3 additional minutes with no signal, the projector pow-
ers down. If an active signal is received before the projector powers down,
the image will be displayed.
Screen Trigger: turns on the 12 volt DC output switch on the connector
panel.
Backlight: allows you to turn off the backlighting on the keypad.
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28
Sleep Timer: allows you to force the projector to automatically shutoff after
4 hours.
Screen Save: automatically blanks the screen with a black color after no sig-
nals are detected for a preset number of minutes. The image returns when
an active source is detected or a remote or keypad button is pressed. Screen
Save is disabled when Power Save is enabled.
Startup Logo
Startup Logo: allows you to display a blank Black, White, or Blue screen
instead of the default screen at startup and when no source is detected. It
also allows you to capture and display a custom startup screen.
To capture a custom logo, display the image you want to capture on your
computer, highlight Capture New, then press Select twice. When complete,
the projector confirms the capture.
Blank Screen
The next time you start the projector, the custom logo you captured dis-
plays.
Blank Screen: determines what color is displayed when you press the
Blank button on the remote.
PiP: (Picture in Picture) allows you to overlay a smaller window showing
the video source on top of the larger computer source window. You must
have both a computer and video source connected to use PIP. You can’t
show a computer image in the smaller PiP window, only a video image. You
can select a small, medium, or large window. You can also move the PiP
window on the screen using the PiP Position X and Y options in the menu.
Press the up and down arrows to change the position.
Picture in Picture
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29
Language: allows you to select a language for the onscreen display of
menus and messages.
Language
Service: to use these features, highlight them and press Select.
Service menu
Factory Reset: restores all settings (except Lamp Hours) to their default
after displaying a confirmation dialog box.
Lamp Reset: resets the lamp hours counter in the About menu to zero. Do
this only after changing the lamp. It displays a confirmation dialog box.
Service Info: provides information about the projector’s software version
and the active source.
Service Code: only used by authorized service personnel.
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30
Maintenance
clean the lens
with a soft dry cloth
and non-abrasive
cleaner
Cleaning the lens
1 Apply a non-abrasive camera lens cleaner to a soft, dry cloth.
Avoid using an excessive amount of cleaner, and don’t apply the
cleaner directly to the lens. Abrasive cleaners, solvents or other harsh
chemicals might scratch the lens.
2 Lightly wipe the cleaning cloth over the lens in a circular motion. If you
don’t intend to use the projector immediately, replace the lens cap.
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31
Replacing the projection lamp
The lamp hour timer in the About menu counts the number of hours the
lamp has been in use. When the lamp timer reaches the estimated total lamp
life, the LED on the projector’s keypad blinks red (indicating a lamp error,
see page 36) and a dialog box appears each time the projector is turned on.
You can order new lamp modules from your dealer. See “Accessories” on
page 35 for information.
About menu
turn off and unplug
the projector
trigger
Pb
Pr
Y
audio in
serial control
1 Turn off the projector and unplug the power cable.
2 Wait 60 minutes to allow the projector to cool thoroughly.
wait 60 minutes
loosen the screw on lamp door
pry the lamp door off
3 Turn the projector upside down and remove the lamp door by loosening
the captive screw and then prying the lamp door out.
4 Remove the two screws on the lamp module.
WARNINGS:
remove the screws on lamp module
•
To avoid burns, allow the projector to cool for at least 60 minutes before
you replace the lamp.
•
•
•
Unplug the power cord before replacing the lamp.
Do not drop the lamp module. The glass may shatter and cause injury.
Do not touch the glass portion of the lamp module. Fingerprints can
obscure projection sharpness.
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32
•
Be extremely careful when removing the lamp housing. In the unlikely
event that the lamp ruptures, small glass fragments may be generated.
The lamp module is designed to contain most of these fragments, but
use caution when removing it. Before replacing the lamp, clean the
lamp compartment and dispose of cleaning materials. Wash hands after
lamp replacement. This product has a lamp which contains a very
small amount of mercury. Dispose of it as required by local, state or fed-
eral ordinances and regulations. For more information see
5 Carefully remove the lamp module by grasping and lifting the metal
bail wire. Dispose of the lamp in an environmentally proper manner.
remove module using bail wire
6 Install the new lamp module, making sure that it is properly seated.
7 Replace the two screws.
8 Replace the lamp door and tighten the screw.
9 Plug in the power cable then press the Power button to turn the projec-
tor back on.
10 Reset the lamp hour timer by navigating to the Settings>Service menu
and selecting Lamp Reset.
reset lamp time in Service menu
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33
Cleaning the dust filters
trigger
In dirty or dusty environments, the dust filters can become clogged, causing
high temperatures inside the lamp module. These high temperatures can
impact lamp performance and operating life. Routine maintenance to
remove dust and dirt from the filters lowers the lamp operating tempera-
ture and prolongs lamp life. To maximize lamp life you will need to clean
the filters every 250 hours. Lamp filter maintenance may need to occur more
often than 250 hours depending on your installation/use environment.
There are two filters, one mesh filter attached to the dust filter door and one
metal grid filter adjacent to the lamp door.
Pb
Pr
Y
audio in
turn off and unplug
the projector
serial control
wait 60 minutes
vacuum filter
remove filter door
1 Turn off the projector and unplug the power cable.
2 Wait 60 minutes to allow the projector to cool thoroughly.
WARNING: To avoid burns, allow the projector to cool for at least 60
minutes before you clean or replace the dust filter.
3 Turn the projector upside down and remove the lamp door. See page 32.
4 Remove the dust filter door.
5 Clean the filter using a vacuum set on low power.
6 Replace the dust filter door and the lamp door.
7 Vacuum the non-removable metal grid filter adjacent to the lamp door.
metal grid filter
Using the security lock
The projector has a security lock for use with a cable lock system. See
“Accessories” on page 35 for ordering information. Refer to the information
that came with the lock for instructions on how to use it.
trigger
Pb
Pr
Y
audio in
serial control
security lock
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34
Appendix
Optional Accessories
Part Number
CA-ATA-019
SP-CEIL-011
Accessories
Shipping Case (ATA approved)
Projector Mount
Standard Accessories
(ship with the projector)
False Ceiling Plate for Projector Mount
SP-LTMT-PLT
SP-LTMT-EXTP
Part Number
210-0185-xx
210-0053-xx
210-0125-xx
210-0023-xx
210-0029-xx
590-0567-xx
SP-LAMP-017
Extension Arm for Projector Mount
26” - 47”
Computer Cable 6 ft (1.8 m)
Audio/Video Cable 6 ft (1.8 m)
S-video Cable
Organizer Carry Case
CA-C230
DVI-D Cable 6 ft (1.8 m)
SP-DVI-D
Power Cable, US*
M1 to Component Adaptor
LiteShow Wireless Connection
ProjectorNet Software
SP-M1-ADPT
LP-LITESHOW
SW-PN2-1CD
SP-AV30
Power Cable, EURO*
Director Remote
Projection Lamp Module (included
in projector)
Audio/Video Cable, 30 ft (9m)
Projector Cable Lock System
50” Diagonal Screen (portable)
60” Diagonal Screen (portable)
84” Diagonal Wall/Ceiling Mounted Screen
Replacement Lamp Module
RF Presenter Remote Control
IR Presenter Remote Control
IR Conductor + Remote Control
SP-LOCK-B
Lens Cap
340-1234-xx
321-0192-xx
009-0931-xx
010-0555-xx
009-0659-xx
301130
A650
Lens Cap Tether
Quick Setup card
User’s Guide
HW-DLXSCRN
HW-WALLSCR84
SP-LAMP-017
HW-PRESENTER-RF
HW-PRESENTER
HW-CONDUCTOR+
Safety Card
SCART Adapter*
*country-dependent
NOTE: Use only approved accessories.
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35
Red LED behavior and projector errors
Projected image size
Table 4:
Image sizes
If the projector is not functioning properly and the red LED is blinking, con-
sult Table 2 to determine a possible cause. There are two second pauses
between the blinking cycles. Visit our website for more details on the red
LED error codes. See the inside back cover for contact information.
Minimum
Maximum
Diagonal
(feet/m)
throw ratio 1.44
Minimum
Horizontal
Maximum
Horizontal
Distance
to screen
(feet/m)
Diagonal
(feet/m)
(feet/m)
throw ratio 1.98
(feet/m)
throw ratio 1.65
Table 3:
throw ratio 1.72
5/1.5
10/3
2.9/0.9
5.8/1.8
3.5/1.1
6.9/2.1
2.6/0.8
5.1/1.5
3.1/0.9
6.0/1.8
Red LED Behavior
Explanation
One (1) blink
The lamp won't strike after five (5)
attempts. Check the lamp and lamp door
installations for loose connections.
15/4.6
20/6.1
30/9.1
32.8/10
8.7/2.6
10.4/3.2
13.8/4.2
20.6/6.3
22.6/6.9
7.6/2.3
9.0/2.8
11.6/3.5
17.3/5.3
18.9/5.8
10.1/3.1
15.1/4.6
16.5/5.0
12.0/3.7
18.0/5.5
19.7/6.0
Two (2) blinks
The lamp counter hours have exceeded
lamp life hours. Replace the lamp and
reset the lamp hours counter.
Three (3) blinks
The projector has shut down the lamp.
Turn the projector off and wait one
minute, then turn the projector on. If the
lamp does not turn on, replace the lamp.
Contact Technical Support for repair if
replacing the lamp does not solve the
problem.
NOTE: Visit our website for an interactive image size calculator.
Four (4) blinks
Five (5) blinks
A fan has failed. Contact Technical Sup-
port for repair.
The projector is overheating. Check for a
blocked air vent. Contact Technical Sup-
port for repair if clearing the air vents
does not solve the problem.
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36
Index
A
displaying
PiP 29
audio 21
video image 9
audio volume 10
Auto Power 28
dust filter, cleaning 34
DVI connector 8
B
F
Blank screen 29
blinking green 12
blinking red 12
focus 10
H
HDTV 7
C
cable box 7
I
cables
image
optional 35
display video 9
standard 35
size 6
cleaning the dust filter 34
cleaning the lens 31
Color 10
Color Control 27
colors are incorrect 17
component cable connector 8
composite video connector 8
computer image
troubleshooting 13
connecting
image edges distorted 14
image not centered 18
image not sharp 15
image not square 15
image offset 6
image reversed 16
image size matrix 36
image sizes 6
image upside down 16
power cable 8
connector panel 5
contacting InFocus 18
Contrast 10
K
keystone 24
custom logo
startup screen 29
customer service contact information 18
L
lamp replacement 32
lamp won’t turn on 17, 18
Language 30
LED
D
Display Messages 28
blinking green 12
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37
blinking red 17
solid green 12
solid red 18
shutdown 12
standard accessories 35
troubleshooting problems 12
LED behavior 12
lens, cleaning 31
Letterbox 25
R
Rear 28
lock, security 34
remote control 20
replacing the lamp 32
Reset 30
M
Main menu 23
menu system 23
RS-232
connecting 11
S
N
Screen Save 12
security lock 34
Serial connection 11
Settings menu 28
Sleep Timer 28
solid green 12
solid red 12
Natural Wide 25
no computer image 14
no startup screen 13
O
offset 6
only startup screen appears 13
optional accessories 35
Overscan 26
Source troubleshooting 13
Sources 28
standard accessories 35
startup logo 29
S-video connector 8
T
P
Picture in Picture 29
Picture menu 24
PiP 29
Tint 10
power cable 8, 11
Power Save 28
TV tuner 7
projected image sizes 36
projection distance 6
projector
V
VESA connector 8
video connections 7
standard 8
adjusting the height 9
connector panel 5
customizing 22
optional accessories 35
remote control 20
video images, optimizing 22
Z
zoom 10
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38
Limited Warranty
WARRANTY LIMITATION AND EXCLUSION
THIS WARRANTY SETS FORTH INFOCUS’ MAXIMUM LIABILITY FOR
ITS PRODUCT. THIS WARRANTY EXTENDS ONLY TO PRODUCTS PUR-
CHASED FROM INFOCUS OR AN INFOCUS AUTHORIZED RESELLER.
InFocus shall have no further obligation under the foregoing Limited War-
ranty if the Product has been damaged due to abuse, misuse, neglect, smoke
exposure (cigarette or otherwise), accident, unusual physical or electrical
stress, unauthorized modifications (including use of an unauthorized
mount), tampering, alterations, or service other than by InFocus or its
authorized agents, causes other than from ordinary use or failure to prop-
erly use the Product in the application for which said Product was intended.
This Limited Warranty excludes Product cleaning, repair, or replacement of
plastics due to cosmetic damage and damage as a result of normal wear.
Product repair outside of the terms of the Limited Warranty will be on a
time and materials basis. Prolonged Product “demonstration” causes
unusual Product wear and is not considered normal use under the terms of
this Limited Warranty.
Subject to the Limitations, Exclusions and Disclaimers hereof, InFocus Cor-
poration (“InFocus”) warrants that the Projector, Lamps and Accessories
(hereinafter collectively or individually referred to as “Product” as appro-
priate) purchased from InFocus, an InFocus distributor, or an InFocus
reseller will conform to InFocus’ specifications and be free from defects in
material or workmanship for the respective Limited Warranty period pro-
vided below. InFocus does not warrant that the Product will meet the spe-
cific requirements of the end-user customer.
If the Product while subject to this Limited Warranty, is defective in material
or workmanship during the warranty period, then InFocus, at its option,
will REPAIR or REPLACE the Product.
All exchanged parts and Products replaced under this Limited Warranty
will become property of InFocus. InFocus' sole obligation is to supply (or
pay for) all labor necessary to repair the Product found to be defective
within the Limited Warranty period and to repair or replace defective parts
with new parts or, at the option of InFocus, serviceable used parts that are
equivalent or superior to new parts performance. Limited Warranty periods
are as follows:
The Accessory Product Limited Warranty covers the accessory item only
and excludes normal wear. The Lamp Product Limited Warranty excludes
expected lamp degradation.
Remanufactured Products and Software Products are exempt from the fore-
going Limited Warranty. Please refer to the appropriate Remanufactured
Product Limited Warranty or Software Product Limited Warranty for appli-
cable Warranty information.
•
Projector Product Limited Warranty Period (Excluding Lamps):
Two (2) years from date of purchase.
•
Lamp Product Limited Warranty Periods: From the date of Projector
Product purchase, the original installed lamp shall have a 90-day or 500
hours usage Limited Warranty Period, whichever comes first.
Replacement Lamps purchased at the time of Projector Product pur-
chase will have a 90-day or 500 hours usage Limited Warranty Period
from the date of installation, whichever comes first.
Replacement lamps purchased after the time of Projector Product pur-
chase shall have a 90-day or 500 hours usage Limited Warranty Period
from the date of replacement lamp purchase, whichever comes first.
DISCLAIMER OF UNSTATED WARRANTIES
THE WARRANTY PRINTED ABOVE IS THE ONLY WARRANTY APPLI-
CABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WAR-
RANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR
PURPOSE ARE DISCLAIMED. THERE ARE NO WARRANTIES THAT
EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF AND
THE FOREGOING WARRANTY SHALL NOT BE EXTENDED, ALTERED
OR VARIED EXCEPT BY WRITTEN INSTRUMENT SIGNED BY INFOCUS.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY MAY LAST, SO SUCH LIMITATIONS
MAY NOT APPLY TO YOU.
•
Accessory Product Limited Warranty Period: one (1) year from date
of purchase.
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39
Limited Warranty Period
No repair or replacement of Product or part thereof shall extend the Limited
Warranty period as to the entire Product. Warranty on the repair part and
workmanship shall only be effective for a period of ninety (90) days follow-
ing the repair or replacement of that part or the remaining period of the
Product Limited Warranty whichever is greater.
The Limited Warranty periods hereof commence on the date of purchase by
the end-user customer. These Limited Warranty provisions shall apply only
to the end-user purchaser (first person or entity that purchased a new Prod-
uct for personal or business use and not for the purpose of distribution or
resale). SOME JURISDICTIONS MAY GRANT YOU CONSUMER RIGHTS
WITH MINIMUM WARRANTY DURATION THAT DIFFER FROM THE
DURATIONS PROVIDED HEREIN, AND INFOCUS WILL HONOR ALL
SUCH CONSUMER RIGHTS.
LIMITATION OF LIABILITY
IT IS UNDERSTOOD AND AGREED THAT INFOCUS’ LIABILITY
WHETHER IN CONTRACT, IN TORT, UNDER ANY WARRANTY, IN
NEGLIGENCE OR OTHERWISE SHALL NOT EXCEED THE RETURN OF
THE AMOUNT OF THE PURCHASE PRICE PAID BY PURCHASER AND
UNDER NO CIRCUMSTANCES SHALL INFOCUS BE LIABLE FOR SPE-
CIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR
LOST PROFITS, LOST REVENUES OR LOST SAVINGS. THE PRICE
STATED FOR THE PRODUCTS IS A CONSIDERATION IN LIMITING
INFOCUS’ LIABILITY.
Limitation on Bringing Action - No action, regardless of form, arising out
of the agreement to purchase the Product may be brought by purchaser
more than one year after the cause of action has accrued.
Governing Law - Any action, regardless of form, arising out of the agree-
ment to purchase the Product is governed by Oregon law.
Mandatory Arbitration – Any action, regardless of form, arising out of the
agreement to purchase the Product is subject to mandatory arbitration.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITA-
TION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS
LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND
YOU MAY ALSO HAVE OTHER RIGHTS, DEPENDING ON JURISDIC-
TION.
To Be Eligible For Limited Warranty Coverage
Any person exercising a claim under this Limited Warranty must establish
to the satisfaction of InFocus both the date of purchase and that the Product
was purchased new. The sales receipt or invoice, showing the date of pur-
chase of the Product is the proof of the date of purchase.
To Obtain Warranty Service
During the Limited Warranty period, to exercise this Limited Warranty, the
purchaser must first contact 1) InFocus, 2) a service facility authorized by
InFocus or 3) the place of original purchase. InFocus Customer Service –
For Warranty service, the purchaser will be advised to return or deliver the
defective Product freight and all fees prepaid, to an InFocus Service Center
or to a service facility authorized by InFocus. When returning Product to
InFocus, a Service Request Number (SR #) is required and must be clearly
displayed on the outside of the shipping carton or a similar package afford-
ing an equal degree of protection. InFocus or the service facility authorized
by InFocus will return the repaired/replaced Product freight prepaid to the
purchaser.
Products returned for Warranty service must be accompanied by a written
letter that: (i) explains the problem; (ii) provides proof of date of purchase;
(iii) provides the dealer’s name; and (iv) provides the model and serial
number of the Product. Upon request of InFocus Corporation or an autho-
rized repair center for InFocus, proof of legal import must accompany the
warranty repair Product, otherwise the Product must be returned to the
place of original purchase, to the manufacturer (Purchaser must bear all tax,
duty and freight), or the Purchaser must bear charges for the warranty
repair.
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