IOGear Switch GCS1772 User Manual

MiniView™  
2/4-Port Multi-Function USB 2.0 KVM Switch  
User Manual (GCS1772 / GCS1774)  
®
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Table of Contents  
Package Contents  
Overview  
02  
03  
04  
05  
06  
10  
13  
15  
25  
27  
29  
37  
38  
40  
41  
42  
Features  
System Requirements  
Introduction  
Installation  
Basic Operation  
Hotkey Operation  
Keyboard Emulation  
Ethernet Switch  
Firmware Upgrade  
Appendix – Troubleshooting  
Specification  
Technical Support  
Radio & TV Interference Statement  
Limited Warranty  
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Package Contents  
This package contains:  
1 x GCS1772 or GCS1774 KVM Switch  
2 x Custom 6’ KVM cables (for GCS1772)  
4 x Custom 6’ KVM cables (for GCS1774)  
1 x Firmware upgrade cable  
1 x Power adapter  
1 x User manual  
1 x Quick start guide  
Check to make sure that all the components are present and that nothing was damaged in shipping. If you  
encounter a problem, contact your dealer.  
Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any  
damage to the unit, and/or any of the devices that connect to it.  
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Overview  
IOGEAR’s Symphony multi-function KVM Switch represents the new wave in KVM technology. The GCS1774  
allows you to control four computers using a single VGA monitor, USB keyboard and mouse. In addition, it has  
a built-in USB 2.0 hub, Ethernet 10/100 switch, and Audio sharing capabilities.  
With its built-in USB 2.0 High Speed hub, slow transfer rates are a thing of the past. Fully compatible with USB  
2.0 standards, this KVM allows you to share your USB peripherals and transfer data at up to 480 Mbps. In  
addition, the audio ports allow you to connect one set of speakers and microphone, and share them among your  
computers.  
To complement your KVM setup, IOGEAR’s Symphony KVM sports a full-featured Ethernet 10/100 switch. This  
built-in Ethernet switch allows you to easily add the computers in your KVM setup to your Ethernet network.  
Among its many features, it supports auto-sensing, 10/100 Mbps speed, and is fully compliant with 802.3  
networking standard.  
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Features  
Multi-function USB KVM switch integrates a USB 2.0 hub, Ethernet switch, and Audio  
Controls multiple computers with a single VGA monitor, USB keyboard and mouse  
Built-in USB 2.0 peripheral sharing to share printers, scanners, hard drives, etc., with data transfer rates  
of up to 480 Mbps.  
Built-in Ethernet switch to expand your existing broadband network  
Share one set of speakers with all your computers  
Independent switching of KVM, USB peripherals, and audio focus  
Port selection via Hotkeys and front push-buttons  
Auto scan mode for monitoring all computers  
Power on detection – automatically switches to the first powered on port  
Superior video quality - up to 2048 x 1536  
Firmware upgradeable  
Easy installation – no software required  
Keyboard and mouse emulation for error-free boot up  
Hot pluggable – add or remove computers without powering down the switch  
Compatible with multiple operating platforms (PC, Mac, and Sun)  
All cables included  
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System Requirements  
Console  
• VGA or SVGA monitor  
• USB mouse  
• USB keyboard  
Computer  
• VGA or SVGA port  
• USB port for keyboard/mouse cable  
• USB 2.0 port for USB hub cable  
• Supports Windows 98SE/ME/2000/XP; Mac OS 8.6 or higher; Solaris; Linux  
Audio  
Requires powered speaker system  
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Introduction  
FrontView  
1
2
4
3
1. Port selection buttons  
2. Ports LEDs  
Switch console only - Press selection button for The Ports LEDs are built into the port selection  
less than two (2) seconds to bring only the KVM  
focus to the computer attached to its  
corresponding port  
Switch everything - Press selection button for  
longer than four (4) seconds to bring KVM, Audio,  
and USB Hub focus to the computer attached to  
its corresponding port.  
switches. The upper ones are the KVM port LEDs; the  
lower ones are the USB LEDs.  
KVM LEDs  
Lights DIM ORANGE to indicate that the  
computer attached to the corresponding port is  
up and running (On Line)  
Press and hold port selection switches 1 and 2  
for more than two seconds to start Auto Scan  
Mode.  
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Introduction  
Lights BRIGHT ORANGE to indicate that the  
computer attached to its corresponding port is  
the one that has the KVM focus (Selected)  
Flashes to indicate that the computer attached to  
its corresponding port is being accessed under  
Auto Scan mode.  
3. Ethernet LEDs  
The Ethernet LEDs light to indicate data transmission  
status of their corresponding ports on the built-in  
Ethernet switch:  
USB LED  
Lights DIM GREEN to indicate that there is a  
USB cable connection to the computer attached  
to its corresponding port. Does not light if there  
is no USB connection to the computer  
Changes to BRIGHT GREEN to indicate that the  
computer attached to its corresponding port is  
the one that has access to the USB peripherals.  
4. USB Hub  
USB peripherals (printers, scanners, hard drives, etc.)  
can plug into these ports  
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Introduction  
BackView  
1. Ethernet port  
Connect CAT 5 LAN cables to these ports.  
3. Firmware upgrade port  
The included Firmware Upgrade cable that transfers  
the firmware upgrade data from the administrator’s  
computer to the KVM plugs into this connector. See  
Firmware Upgrade section for more details.  
to these ports.  
2. Console Audio jack  
The cables from your microphone and speakers plug  
in here. Each jack is color coded and marked with an  
appropriate icon.  
4. Power Jack  
The power adapters plugs into this jack.  
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Introduction  
5. Console port  
Cable  
Your USB keyboard, USB mouse, and VGA monitor  
plug here.  
The USB KVM Cables are included in the package.  
6. CPU  
The cables included with the KVM switch plug into  
here and the other end to your computers.  
Note: The 15-pin connectors on the KVM have  
been specifically modified to work with the included  
cables.  
DO NOT attempt to connect any other ordinary 15-  
pin cables into this unit.  
USB KVM Cable  
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Installation  
Before you Begin  
Step 1  
1. Make sure that power to all the devices you will be connecting  
up has been turned off. You must unplug the power cords of any  
computers that have the Keyboard Power On function. Other-  
wise, the switch will receive power from the computer.  
Plug your USB keyboard and USB mouse into their  
corresponding USB ports located on the KVM’s rear  
panel.  
Step 2  
2. To prevent damage to your installation, make sure that all  
devices on the installation are properly grounded.  
Plug your VGA monitor, microphone, and speaker  
cables into the Console ports located on the unit’s  
rear panel.  
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Installation  
Step 3  
are connecting  
Plug one of the included KVM cables to the CPU port  
Step 6  
Step 4  
Plug the USB peripherals that you want to be part of  
your KVM setup into the front USB hub ports  
Plug the other end of the KVM cable to the respective  
ports on the computer that is part of your installation.  
Step 7  
Step 5  
Plug network cable coming from your router to any  
Repeat steps 3 and 4 for any other computers you  
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Installation  
of the Ethernet ports on the switch, and plug  
network cables to each of your computer’s  
Ethernet ports  
Step 8  
Plug the power adapter cable into the switch’s  
power jack, then plug the power adapter into an  
AC power source  
Step 9  
Turn on the power to the computers  
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Operation  
INTRODUCTION  
Each CPU port on the GCS1772/GCS1774 switch is  
assigned a port number (1 or 2 for GCS1772; 1 to 4 for  
GCS1774). The port numbers are marked on the rear  
panel of the switch.  
Hot Plugging  
The GCS1772/GCS1774 supports USB hot plugging  
– components can be removed and added back into  
the installation by unplugging their cables from the  
USB hub ports without the need to shut the unit down.  
The Port ID of a computer is derived from the CPU  
port number it is connected to. For example, a  
computer connected to CPU port 2 has a Port ID of 2.  
Powering Off and Restarting  
If it becomes necessary to Power Off the KVM unit,  
before starting it back up you must do the following:  
The Port ID is used to specify which computer gets  
the KVM USB peripheral and audio focus with the  
Hotkey port selection method.  
1. Shut down all the computers that are attached to  
the switch.  
2. Unplug power adapter cable from the switch  
3. Wait 10 seconds, then plug the switch’s power  
adapter cable back in.  
4. After the switch is up, Power On the computers.  
Port ID Numbering  
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Operation  
Tip: To stop Auto Scan mode, simply press any of the  
port selection switches on the KVM.  
Port Switching  
There are two ways to access the computers in your  
KVM setup:  
·
·
Manual switching – pressing the push-buttons  
on the unit’s front panel  
Hotkey switching – entering commands from  
the keyboard  
Manual Switching  
1. Switch console only - Press selection button  
for less than two (2) seconds to bring only the  
KVM focus to the computer attached to its  
corresponding port  
2. Switch everything - Press selection button for  
longer than four (4) seconds to bring KVM,  
Audio, and USB Hub focus to the computer  
attached to its corresponding port.  
3. Press and hold port selection switches 1 and  
2 for more than two seconds to start Auto Scan  
Mode.  
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Hotkey Operation  
Hotkey Operation  
NOTE: The table below assumes the use of a PC-  
The GCS1772/GCS1774 provides an extensive, easy- compatible keyboard with the Scroll Lock key. If you  
to-use, hotkey function that makes it convenient to are using a MAC keyboard (or a keyboard that does  
control and configure your KVM installation from the not have Scroll Lock key), refer to the section in the  
keyboard.  
manual “Change Port Switching Keysfor information  
on re-configuring the KVM’s hotkeys  
PC keyboard  
Scroll Lock  
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Hotkey Operation  
Port Switching  
Note: The n stands for the computer’s Port ID number (1, 2, 3, or 4). Replace the n with the appropriate Port  
ID when entering hotkey combinations.  
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Hotkey Operation  
Auto Scanning  
Note:  
While Auto Scan is active, ordinary keyboard  
and mouse functions are suspended – only  
Auto Scan mode compliant keystrokes and  
mouse clicks can be entered. You must exit  
Auto Scan mode to regain normal console  
control.  
Although the video focus switches from port to  
port, the keyboard, mouse, and USB focus  
doesn’t switch.  
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Hotkey Operation  
Invoking Hotkey Mode  
2. Press and release the Minus key  
For all Hotkey operations, you must use the number  
keypad on the right side of your keyboard.  
3. Release the Num Lock key within one half  
second after releasing Minus key; otherwise the  
KVM will not go into Hotkey mode.  
To Invoke Hotkey Mode:  
(PC-Compatible keyboard)  
1. Press and hold the Num Lock key  
PC keyboard  
Num Lock  
Minus  
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Hotkey Operation  
To invoke Hotkey Mode (MAC keyboards):  
1. Press and hold the Clear key  
2. Press and release the Minus key  
3. Release the Clear key within one half second after  
releasing Minus key; otherwise the KVM will not go  
into Hotkey mode.  
Clear  
Minus  
Mac keyboard  
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Hotkey Operation  
Note:  
If using the [Num Lock], [-] combination is not  
optimal, you may reprogram the KVM to use an  
alternate key combination (see next section)  
When Hotkey mode is active, the Caps Lock and  
Scroll Lock LEDs flash in succession to indicate  
that Hotkey mode is in effect. They stop flashing  
and revert to normal status when you exit this  
mode.  
Ordinary keyboard and mouse functions are  
suspended – only Hotkey compliant keystrokes and  
mouse clicks can be input.  
At the conclusion of some hotkey operations, you  
automatically exit Hotkey mode. With some operations,  
you must exit manually by pressing the Esc or  
Spacebar on your keyboard.  
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Hotkey Operation  
Change Hotkey Mode Invocation Keys  
In case the default Hotkey Mode invocation keys  
(Num Lock and Minus [-]) are not optimal in your  
setup, you may change them to Ctrl and F12,  
respectively.  
Change Port Switching Keys  
The port switching activation keys can be changed  
from tapping Scroll Lock key twice ([Scroll Lock] [Scroll  
Lock]) to tapping Ctrl twice [Ctrl] [Ctrl].  
To switch to an alternate Hotkey Mode invocation, do  
the following:  
To change the port switching activation keys, do the  
following:  
1. Invoke Hotkey Mode  
1. Invoke Hotkey Mode  
2. Press and release H  
2. Press and release T  
3. This will change the Hotkey Mode invocation  
key to Ctrl and F12 (instead of Num Lock and  
Minus).  
3. The new port switching key will be [Ctrl], [Ctrl]  
Note: This procedure is a toggle between the two  
methods. To revert back to the original port switching  
keys, repeat the above procedure.  
Note: This procedure is a toggle between the two  
methods. To revert back to the original HSM invocation  
keys, repeat the above procedure again.  
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Hotkey Operation  
Set Keyboard Operating Platform  
*The first time that the Sun system runs from a port,  
you must configure its port for the Sun keyboard  
operating platform before you turn the system on, or  
else the Sun system will not start.  
The GCS1772/GCS1774 default port configuration is  
for a PC Compatible keyboard operating platform. If  
you have a MAC attached to a port, you can change  
a port’s keyboard operating platform configuration as  
follows:  
List Hotkey Settings  
To see a list of the current hotkey settings, do the  
following:  
1. Open a text editor (such as Notepad or Word)  
2. Invoke Hotkey Mode  
3. Press F4 on your keyboard to ‘paste’ this  
information  
1. Bring the KVM focus to the desired port  
2. Invoke Hotkey Mode  
3. Press and release the appropriate Function key  
(see table below).  
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Hotkey Operation  
USB Reset  
Disable Port Switching Keys  
If the USB loses focus and needs to be reset, do the  
To disable the port switching keys (Scroll Lock or Ctrl),  
following:  
please do the following:  
1. Invoke Hotkey Mode  
1. Invoke Hotkey Mode  
2. Press and release F5 function key  
2. Press [X] [Enter]  
Hotkey Beeper Control  
Note: This procedure is a toggle. To re-enable the  
The beep sound the KVM makes when switching  
keys, repeat the procedure above.  
can be Toggled ON and OFF by doing the following:  
Firmware Upgrade Mode  
To set the GCS1772/GCS1774 in firmware upgrade  
1. Invoke Hotkey Mode  
2. Press and release B  
mode:  
1. Invoke Hotkey Mode  
2. Key in: upgrade  
3. Press [Enter]  
Note: The front panel LEDs will flash to indicate that  
the KVM is in firmware upgrade mode. To exit firmware  
upgrade mode, you must power off the switch.  
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Hotkey Operation  
Restore Default Settings  
To reset the GCS1772/GCS1774 to its factory default  
settings, do the following:  
1. Invoke Hotkey Mode  
2. Press [R] [Enter]  
Hotkey Default Settings  
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Hotkey Operation  
MAC Keyboard Emulation  
The PC compatible (101/104 key) keyboard can  
emulate the functions of the Mac keyboard. The  
emulation mappings are listed in the table below.  
Please note the following:  
In order for these keys to work, you must  
first set that port to the Mac keyboard  
operating platform (see Page 22)  
When using the key combinations, press  
and release the first key, then press and  
release the second key  
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Hotkey Operation  
Sun Keyboard Emulation  
The PC compatible (101/104 key) keyboard can  
emulate the functions of the Sun keyboard. The  
emulation mappings are listed in the table below.  
Please note the following:  
In order for these keys to work, you must first  
set that port to the Sun keyboard operating  
platform (see Page 22)  
When using the key combinations, press and  
release the first key, then press and release  
the second key  
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Ethernet Switch  
A typical network setup will look similar to the scenario  
shown below.  
Ethernet switch  
This section of the manual explains the capabilities of  
the built-in switch and where it fits in your Network.  
Essentially, the built-in switch allows you to connect  
the computers in your KVM setup to your existing  
Ethernet network. If you want to network and share  
Internet with the computers in the KVM setup, you will  
need a connection between your Cable/DSL router  
and the KVM switch.  
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Ethernet Switch  
As you can see from the picture, your Cable/DSL line  
connects to your router’s WAN port; network cable  
from any of the router’s LAN ports connect to any of  
the KVM’s Ethernet ports; and network cable from  
KVM’s Ethernet port connects to the Ethernet card  
on your computer.  
Connect Computers:  
1. Connect CAT 5 cable coming from your Cable/  
DSL router to any of the Ethernet ports on the  
KVM  
Tip: By doing this, the computers in your KVM  
setup will “join” your existing Ethernet network  
2. Connect network cable to Ethernet port on KVM  
switch and the other end to the computer’s  
Ethernet card  
3. That’s all!  
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The Firmware Upgrade Utility  
The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for  
upgrading the KVM switch’s firmware. To run the firmware, you will need to use a windows based PC with an  
available serial port.  
The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware  
upgrade packages are posted on our web site as new firmware revisions become available. Check the web  
site regularly to find the latest packages and information relating to them:  
Before You Begin  
To prepare for the firmware upgrade, do the following:  
1.  
From a computer that is not part of your KVM installation, go to the IOGEAR support site and select  
the product part number (GCS1772 or GCS1774) to get a list of available Firmware Upgrade  
Packages.  
2. Choose the Firmware Upgrade Package you want to install (usually the most recent), and download  
it to your computer.  
3.  
Use the Firmware Upgrade Cable provided with this unit, to connect to a serial port on your  
computer to the Firmware Upgrade Port of your switch.  
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The Firmware Upgrade Utility  
4. Shut down the computers on your MiniView™  
installation and make sure you have set the KVM in  
firmware upgrade mode as instructed under section  
Hotkey operation Firmware upgrade mode  
Make sure the power is plugged into the KVM.  
5.  
Once the power is plugged in and the switch is set  
to upgrade, all of the amber lights on the KVM will  
flash once per second. Now you are ready to run  
the firmware upgrade utility.  
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The Firmware Upgrade Utility  
Starting the Upgrade  
To upgrade your firmware:  
1.  
Run the downloaded Firmware Upgrade  
Package file - either by double-clicking the file  
icon, or by opening a command line and entering  
the full path to it.  
The Firmware Upgrade Utility Welcome screen  
appears:  
2.  
Read and Agree to the License Agreement  
(enable the I Agree radio button).  
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The Firmware Upgrade Utility  
3. Click Next to continue. The Firmware Upgrade  
Utility main screen appears:  
The Utility inspects your installation. All the devices  
capable of being upgraded by the package are  
listed in the Device List panel.  
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The Firmware Upgrade Utility  
4. As you select a device in the list, its descrip-  
tion appears in the Device Description panel.  
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The Firmware Upgrade Utility  
5. After you have made your device selection(s),  
Click Next to perform the upgrade.  
If you enabled Check Firmware Version, the  
Utility compares the device’s firmware level  
with that of the upgrade files. If it finds that the  
device’s version is higher than the upgrade  
version, it brings up a dialog box informing you  
of the situation and gives you the option to  
continue or cancel.  
If you didn’t enable Check Firmware Version, the Utility installs the upgrade files without checking whether  
they are a higher level, or not.  
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The Firmware Upgrade Utility  
As the Upgrade proceeds status messages  
appear in the Status Messages panel, and the  
progress toward completion is shown on the  
Progress bar.  
After the upgrade has completed, a screen  
appears to inform you that the procedure was  
successful:  
Click Finish to close the Firmware Upgrade  
Utility.  
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The Firmware Upgrade Utility  
If the upgrade failed to complete successfully a  
dialog box appears asking if you want to retry. Click  
Yes to retry. If you click No, the Upgrade Failed  
screen appears:  
Firmware Upgrade Recovery  
There are basically three conditions that call for  
firmware upgrade recovery:  
• When you begin a firmware upgrade, but  
decide not to proceed with it.  
• When the Mainboard firmware upgrade fails.  
• When the I/O firmware upgrade fails.  
To perform a firmware upgrade recovery, do the  
following:  
Slide the Firmware Upgrade Recovery Switch  
(see p. 8 drawing) to the Recover position.  
1.  
Power off and restart the switch.  
2.  
3.  
Click Cancel to close the Firmware Upgrade Utility.  
See the next section, Firmware Upgrade Recovery,  
for how to proceed.  
Slide the Firmware Upgrade Recovery Switch  
back to the Normal position.  
Repeat Step 2.  
4.  
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The Firmware Upgrade Utility  
If the upgrade failed to complete successfully a  
dialog box appears asking if you want to retry. Click  
Yes to retry. If you click No, the Upgrade Failed  
screen appears:  
Firmware Upgrade Recovery  
There are basically three conditions that call for  
firmware upgrade recovery:  
• When you begin a firmware upgrade, but decide  
not to proceed with it.  
• When the Mainboard firmware upgrade fails.  
• When the I/O firmware upgrade fails.  
To perform a firmware upgrade recovery, do the  
following:  
1.  
Slide the Firmware Upgrade Recovery Switch  
(see p. 8 drawing) to the Recover position.  
2. Power off and restart the switch.  
Click Cancel to close the Firmware Upgrade Utility.  
See the next section, Firmware Upgrade Recovery,  
for how to proceed.  
3.  
Slide the Firmware Upgrade Recovery Switch  
back to the Normal position.  
Repeat Step 2.  
4.  
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Specification  
Specification  
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Specification  
Specification  
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Technical Support  
If you need technical support, please check out our IOGEAR Tech Info Library (T.I.L.) at www.iogear.com/  
support for the latest tips, tricks, and troubleshooting. The IOGEAR T.I.L. was designed to provide you with  
the latest technical information about our products. Most of the answers to your questions can be found  
here, so please try it out before contacting technical support.  
Technical support is available Monday through Friday from 8:00 am to 5:00 pm PST and can be reached at  
(949) 453-8782 or 866-946-4327  
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Radio &TV Interference Statement  
WARNING!!! This equipment generates, uses and can radiate radio frequency energy and, if not installed  
and used in accordance with the instruction manual, may cause interference to radio communications. This  
equipment has been tested and found to comply with the limits for a Class B computing device pursuant to  
Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such  
interference when operated in a commercial environment. Operation of this equipment in a residential area is  
likely to cause interference, in which case the user at his own expense will be required to take whatever  
measures may be required to correct the interference.  
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LimitedWarranty  
IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDEN-  
TAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS  
DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT.  
The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the  
contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or  
fitness for any particular purpose.  
The direct vendor also reserves the right to revise or update the device or documentation without obligation  
to notify any individual or entity of such revisions, or updates. For further inquires please contact your direct  
vendor.  
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®
Contact info.  
23 Hubble  
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